Affirm Personal Loans

4,839,963reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Tammy Burns

About Affirm Personal Loans

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Affirm is a buy now, pay later (BNPL) app that can make purchases, from a new jacket to airline tickets, more affordable by breaking them into installment payments. Unlike traditional loans, in which you receive funds for a future expense, with BNPL, you receive the money at the time of purchase, similar to a credit card. With Affirm, you can finance your shopping both online and in person, plus manage all of it directly from the Affirm app.

Pros
  • Interest-free options
  • No hidden fees
  • Can use both online and in-store
Cons
  • Loans over $20,000 require a down payment
  • Easy to overuse

Our editor’s take

If you don’t have a credit card (or don’t want to pay the high interest rates that typically come with credit cards), BNPL apps can be a good funding option for short-term borrowing. With Affirm, you’ll pay no interest if you pay back the loan within four payments — but if you need longer than that, your interest rate will be anywhere from 15% to 36%, depending on your creditworthiness.

If you know you can pay Affirm back before interest kicks in, it’s worth using. However, for large purchases that require a longer repayment period, you’ll want to compare Affirm’s offered rate with your credit card or a personal loan from your bank or another lender.

Affirm personal loan products

With most personal loans, you apply for funding in advance of making a purchase. As a BNPL app, Affirm offers you the ability to borrow money right at checkout, similar to how you would shop with a credit card.

When you choose to make purchases with Affirm, you are taking out a closed-end installment loan, which is serviced by one of Affirm's lending partners. These loans have a set payment schedule and end date, which are detailed in your loan agreement.

Financing is available for up to $20,000, or up to $30,000 with a $10,000 down payment. The standard minimum loan amount is $50, although some vendors may choose to set a higher minimum.

Depending on your eligibility, you will be offered:

  • Interest-free payments: If you qualify, you’ll be offered a loan that can be paid back in four interest-free payments. With this, you’ll have a payment due every two weeks for eight weeks.
  • Monthly installments: Monthly installments are typically offered in three, six-month or 12-month terms, but these terms can vary.

These loans have a few usage restrictions, including:

  • Illegal purchases
  • Weapons
  • Narcotics and drug paraphernalia
  • Currency
  • Money transfer services, such as PayPal and Venmo
  • Loan and credit card payments

Affirm personal loan rates

Affirm has annual percentage rates (APRs) that range from 0% to 36%, as of publishing, which means that not everyone will be charged borrowing fees on their purchase. However, 0% rates are reserved for certain borrowers. Your rate will be determined by your creditworthiness.

Affirm fees

Affirm doesn’t charge any fees for using its loans, not even late fees.

How to apply for an Affirm loan

Before you apply to use Affirm, you should make sure that you meet its eligibility requirements. To be eligible, you must:

  • Be 18 (19 if you’re a ward of the state of Nebraska)
  • Be a resident of the United States or a U.S. territory
  • Have a Social Security number
  • Own a phone that can receive text messages and is registered within the U.S. or its territories

If you meet these eligibility requirements, you can download the Affirm app and create an account. Once you do, you are ready to use Affirm and can cover your next purchase by doing the following:

  1. Shop: Start by shopping at your retailer of choice, whether online or in person. When you’re done, proceed to checkout and select Affirm as your checkout method. If you don’t see Affirm, you can request a virtual card from its app on your phone.
  2. Select your terms: Affirm will provide you with multiple different loan options, depending on what you qualify for. With this, you’ll have the option to pay in four installments with no interest or extend the loan out up to 12 months with interest.
  3. Pay back your loan: You’ll need to pay your loan back based on the payment schedule outlined in the loan agreement provided by Affirm. To make this easier, Affirm recommends that you set up autopay.

How does Affirm compare?

Unlike traditional personal loan lenders, Affirm only offers loans at the time of sale. Due to this, it can be difficult to compare it to other lenders. That said, here is how it measures up to a more traditional lender, OneMain Financial.

Affirm personal loan FAQ

What is Affirm?

Affirm is a buy now, pay later service that offers closed-end installment loans. Through Affirm, you can finance purchases made at select retailers at rates as low as 0% APR. Affirm can be used for shopping both online and in person.

Can I use Affirm if I have bad credit?

Affirm doesn’t disclose a minimum credit score that eligible borrowers must meet. That said, it states that your application could be affected by your credit score, credit utilization and payment history with Affirm.

Will I be charged a late fee if I miss an Affirm payment?

No, Affirm doesn’t charge late fees if you miss a payment. However, not paying back your loan for more than 120 days will cause your account to be sent to collections.

Is Affirm legit?

Since being founded in 2012, Affirm says it has helped its customers afford over 17 million purchases. It partners with Cross River Bank, Celtic Bank and Lead Bank to service its loans to provide loans. It has an A+ rating with the Better Business Bureau (BBB); however, it has a 1.17-star rating average with the BBB at the time of publishing.

Shop with confidence

Compare with top companies

Affirm Personal Loans Reviews

Filter by Rating

  • (18)

Popular Mentions

    How do I know I can trust these reviews about Affirm?
    • 4,839,963 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Affirm?
    • 4,839,963 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Profile pic of the author.
    Customer Service

    Reviewed Feb. 27, 2026

    I have been contacting Affirm since November 2025. Someone is using my information. I’ve called. Sent emails. No resolution. Today I called. They told me to create an account. I tried and now it’s a totally different email. I have sent screenshots and everything. Today I was on the phone for over an hour. I was transferred 8x and still no resolution. Told me to try and make an account again in 24 hours.

    Thanks for your vote!
    Customer ServiceRefunds & PayoutsStaffLoan ProcessResolution

    Reviewed Jan. 21, 2026

    I am writing this review after exhausting every available channel with Affirm, including disputes, appeals, direct escalation to Customer Care, and public outreach. My issue arose from a purchase financed through Affirm where the merchant failed to meet paid, guaranteed delivery terms and refused cancellation before shipment. Despite extensive documentation, multiple disputes were denied based primarily on eventual delivery rather than the actual issue central to my dispute. Since then, the merchant has shut down entirely, leaving no practical avenue for refunds or returns.

    Affirm’s Customer Care has been largely unresponsive or unhelpful. After posting a detailed review on Trustpilot, Affirm publicly instructed me to contact Customer Care, despite the fact that I had already done so multiple times without meaningful engagement. Following up again based on that instruction did not result in substantive help. I have been an Affirm customer in good standing for years, with many completed loans paid on time. This was my first dispute, and the lack of responsiveness and rigid handling has been deeply disappointing. Based on this experience, I no longer trust Affirm’s dispute process and will not be using the service going forward.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Personal Loans delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServiceTechPriceRefunds & PayoutsLoan ProcessResolution

      Reviewed Dec. 26, 2025

      Their site needs to be reexamined for security breaches. My phone service provider, MetroPCS contracted me with Affirm to finance my new cell phone last year which I fully paid off a few days ago. I filed disputes on their site for the over $2,000 worth of loans and for the unauthorized charges for Temu. They refuse to resolve my issue, so I am warning everyone to not use this service. You would be compromising your card information for hackers because Affirm failed to protect mine. Makes me wonder if they're the actual fraudsters since they adamantly refuse to resolve my issue and expect me to pay for Temu garbage that I never bought!

      Thanks for your vote!
      Profile pic of the author.
      Customer ServicePricePunctuality & Speed

      Reviewed Nov. 28, 2025

      My friend bought a couple of things off Amazon. She had cancer and was having surgery to have implants put in and she needed my address cause she was gonna be out of town and didn't want her stuff stolen... so I gave her my address and she asked for my cell (I assumed for Amazon being we are both in our late 50s and early 60s) not knowing cell phone ordering stuff very well. We live 30 mins apart from each other and I just answered her questions. Lol... anyways it got charged to me... 238$ worth... so she called and talked to Amazon. Canceled it and reordered it and Amazon said I had to talk to Affirm.

      I called, they investigated not even 24. Hrs.. and told me I'm responsible for it... I can't cancel through Amazon cause I didn't order it on my account; she ordered on hers... but it went to my Affirm... Yes, she made a mistake. We both did... but now Affirm won't check her stuff and compare it to mine to determine they are charging her and me as well. Now they expect me to pay... IDK what to do. I told them I was going to the BBB about this and on their site, write a review...

      Thanks for your vote!
      Customer ServiceContract & TermsStaffBilling

      Reviewed Nov. 12, 2025

      I’ve been using Affirm for over 5 years and have spent at least $5,000 on purchases. I always set up automatic payments, and they’ve never had any issues collecting. My purchasing power has been around $3,500 for a long time. Right now, I only have a balance of about $1,300, and I should have enough purchasing power to buy a $1,200 laptop but is not the case.

      This is what happens when companies lose focus on customer service and leave everything in the hands of machines (AI) to make decisions, taking away all the ability for real people to help customers. Don’t get me wrong — I’m not against AI. In fact, I’m currently pursuing a master’s degree in AI. But I am against misusing it and letting a computer system make all the decisions. If they keep going this way, another company like ZIP, Klarna, Sezzle, etc., will surpass them. I’ve always given a simple example: learn from Amazon — what made them great is how they treat their customers, especially their loyal ones who have never failed them.

      Thanks for your vote!
      Customer ServiceBilling

      Reviewed Oct. 30, 2025

      If I could leave a zero I would! I've been using Affirm for over 6 years and was my favorite way to pay for things. But today I try to log in and they've added more security. Well my social security apparently doesn't match. That's funny since to get credit they need my ss# I owe them payments and I'm locked out of my account! Called customer service 3 times. Of course they're in the Philippines! But first you have to yell at the AI robot! I will never use affirm again! They can't even figure out how to sign me back into my account. Such bullshit

      Thanks for your vote!
      Customer ServiceSales & MarketingPunctuality & Speed

      Reviewed Oct. 29, 2025

      After 8 months with an account I can't use because they can't identify me after multiple times sending identification and giving the run around I pay every month early and they can't identify me after 8 months paying on my account. They can't verify my identity after dozens of calls to customer service same answer every time and still they can't verify my identity. It's a scam place. The worst customer service and nothing ever gets done.

      Thanks for your vote!
      Customer ServicePunctuality & SpeedStaffBillingTransparency

      Reviewed Oct. 20, 2025

      They sent me this Affirm Card. I needed it tomorrow for a major car repair. Went to activate the card. I updated my phone a month ago. Gotta wait a week to use it. WTF. Don't Go with them. I don't use a Credit card unless I absolutely have to. What good is it if you can't use it? I guess I'll have to walk. I'm in poor health so if I need my care I'm screwed. I wouldn't recommend these people to my worst enemy. Definitely not Family.

      Thanks for your vote!
      Customer ServicePunctuality & SpeedRefunds & PayoutsBillingLoan Process

      Reviewed Oct. 20, 2025

      I had a loan approved to purchase a refrigerator from AJ Madison. Refrigerator of this year. May 1 payment, received several emails regarding the status of the refrigerator delivery, waited, waited, waited, after four weeks I called AJ Madison, and canceled my order. I had only paid $123.80 In first payment. I told them I wanted a refund. They sent me an email stating that I did not owe anything and had a zero balance. Affirm is telling me that I owe AJ Madison $300 and I keep asking them for what? Do not use this company. They are very shady. I’m contacting my lawyer. I’ve been dealing with this bullshit for over three months now.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed Sept. 30, 2025

      My account has somehow been compromised because I keep being referred to as Jeffrey in the emails I receive regarding my account being frozen after trying to log in when that definitely is not even close to my name, and the account has been locked for going on a couple years now, with no help whatsoever from multiple phone calls at various intervals. They keep telling me they can’t verify my identity because the name doesn’t match (since I don’t know the last name of this “Jeffrey”) even though my phone number and email and date of birth are correct. I’ve even expressed my account security concerns, and they still won’t even let me just close the account either.

      Thanks for your vote!

      Simplify your search

      Find a personal loan today

      Loading more reviews...

      Affirm Personal Loans Company Information

      Company Name:
      Affirm
      Website:
      www.affirm.com