Walmart Vision Center Reviews

They change frame styles frequently to always force the customer to buy new frames or go through the nightmare of trying only to buy new lenses. Few of the type of frames I like, I can't find them if I need a replacement. Using old frames and having them only cut new lenses took 3+ weeks and 2 tries. I expect the vendor to stock a wide selection of frames, to always maintain access to the frame I need for future replacements. Every vendor should accept every optical insurance plan.

Had new lenses put into old but still good frame, and worked out great. Good value and fast delivery service. Only took a few days to receive my glasses, which was quicker than expected. They also had the option of home delivery if needed, but I just picked up at the store the following week when I did my next shopping.

You choose which price you want and get quality you pay for. I buy the cheap frame. It's what I can afford. I go every year to Wal-mart eye doctor and have no problem. It's the economic place to go when you are on a fixed income like us.

I received glasses in store. Service and product was excellent. Everything was perfect. I would go back anytime. Have been using Wal-Mart for a number of years. And will continue to use them.

December 28, 2016 (1:30pm) - Taylor, Michigan Walmart Eye Exam. My husband and I stopped in to see about getting his eyes checked and getting him some eye glasses... but when we entered the Walmart's Eye Exam, the available optometrist greeted us with one of the most rude and condescending attitudes I've seen in quite a while.

Glasses are of great quality. I have been very pleased with my glasses & the service I received. I definitely will recommend them to anyone who asks. Very good selection and competitive pricing. The people were very helpful also.

The lenses were incorrect by a huge margin, poorly cut and incorrectly ground. They insisted that my wife would get used to them. This is wrong, always. We demanded a refund and never went back. Start to finish from exam and measure to fitting, was amateur at best.

Redlands, Ca. Vision Center. I am disappointed and displeased with the service that I received when I came into your store on 12/24/16 at 5:15 pm by Carolina. I approached her and explained that I had purchased 3 pair of glasses the day before. One pair for each of my daughters Angelia, Joecelyn and myself. However, I did not focus on the fact that I had a secondary insurance for myself on the day that I purchased the glasses and had to pay around $175.00 out of my pocket. I explained that my secondary insurance was Risk Management and that Walmart should be able to bill the secondary insurance so that the total cost of the glasses would covered. Carolina explained that she had NEVER heard of such a thing. She stated that, I would have to purchase a second pair of glasses to do that. I explained to her that I did not need a second pair of glasses and that this is accepted routine in the healthcare field.

Many price ranges and styles. High value for the economical price. A little too long of a wait for service, but good quality, selection, and prices. The glasses were delivered to store quickly after ordering. Why go to a higher-priced provider if you can get the same or similar frames for less?

I've purchased eyeglasses and exam yearly without issue and very satisfied with the pricing and selection. At my recent appointment on December 13, 2016, the assistant went over my yearly review in which I explained a change from a work computer to a tablet that has less than 6 point type and my difficulties in reading the small type font and that I may be able to retain the desktop with validation. She had no issue and told me she would write it on the updated document if we need to reference as proof.

Very very unqualified people work at Tucker Wal-Mart. They refuse to give me my prescription. They charge me $300 for glasses but they can't give prescription. This people are clearly in violation so healthcare laws. I am considering to sue them. Bad bad bad people. Someone need to teach them lesson.

I was assisted by Sarah ** at the Vision Care Center. I had my nose piece on my glasses crack and fell off as I was reading my favorite book! So after work I drove to my local Walmart. Being new in the area, I was so grateful to be greeted and approached for assisting me. Sarah couldn't have been more pleasant and reassuring to take care of my situation. I was very impressed by her customer care. It is very rare to find a kind and respectful woman working during this busy Holiday with patience. Thank-you! Merry Christmas! So I would like to have her noticed by her superiors and Congratulate her for her service.

I have gone to Walmart located at 169 Norman Station Mooresville, NC 28117 several times for my son's glasses (bought about 4 pairs now) which are the scratch resistant, and transitions which are typically more expensive. Recently got him the transitions sport and they had a weird fit. I returned them and they were sure not to give me back my money but exchange only.

I went to your store, had exam, and ordered glasses. When they came in they were wrong. I could not read at all with them so returned them to the store. Lady stated she ordered wrong so new lens came in again. I could read with them but could not see distance so sent back... Was told was a lab mistake. So now sent the lens back. This is terrible that you pay for something and DO NOT get lens you can use. I do not feel I should have to pay for these glasses making 3 trips to get glasses and YOU make so many MISTAKES. Never gave me a order number.

I was very dissatisfied with my experience with Wal-Mart Vision Center. I started off with having my exam there. First they had trouble with one of the machines at sizing my eye. I don't believe my eye exam was the greatest. It was about 5 minutes and that was all. Not a very thorough exam. Next was picking out my glasses. I don't believe that anyone in the vision center knew exactly what they were doing. While I was picking out glasses one said they looked good on me and the other said that they were too big. Well I managed to get those glasses and they were too big on me. They hurt the heck out of my face and my ears and too heavy for me. When I got them all that they did was just basically hand them to me and I was on my way. No adjusting hardly. They asked if I could see and I said that they were blurry but I was to get used to them. It might take me a week to a few months.

I called the Eye Exam Dept in Walmart and made an appt being told that walk-ins were not accepted. I got to my appt 15 minutes early and was the only one in the waiting room. In those 15 minutes of waiting 3 people walked in and were told the Dr. was with someone but they could see him when he was done. The Dr. came out of his office 10 minutes after my appt and took in a walk in and left me sitting there. I respect the Dr. time... and I expect mine to be respected to. I left and will look for a different Dr. I will not be going back.

My son purchased frames from the Vision Center @ Walmart at the Kitchener Supercentre, Sunrise Shopping Centre location. Over time the arm of the frame slightly rotated inwards but the frame was still wearable. My son brought the frame to the Vision Centre in hopes that they may rectify the problem. They BROKE THE ARM OFF AND THEN TOLD HIM HE CAN PURCHASE NEW FRAMES FOR THE COST OF $49. I went in, they tried to tell me because they have experience with these glasses it was acceptable. I told them if they knew they couldn't fix the glasses they should of left it alone as the glasses were wearable prior to bringing them in, now they are not. I have left a voice message with the "opticians" so called "supervisors" voice mail and reported this to my insurance provider as well.

I ordered glasses over a week ago. Was promised to have glasses Sat. Then phone on Oct 31 and she said it was a quality control issues and she didn't know when my glasses were coming. I want my glasses that are already been paid for ahead. Usually I pay for service after it comes. Not before! Anyway need them to see.

Eyeglasses are a joke. Bad lenses. Took them back 3... 4 times... factory cracks on frame and lenses. Cannot use them at all now. Small claims court may be necessary if I can't get satisfaction. You need to shut down your eye centers.

Not too long ago I purchased new glasses through Wal-Mart in Saint Augustine FL. A couple of weeks later I noticed scratches on my lens. Thinking it was my own fault, I was more careful. I'm a sales manager for a company downtown in Saint Augustine and realized that there shouldn't be any damage to my glasses since the don't get dropped or knocked around. I only clean them with the solution I was given when I purchased the pair of glasses. Now it being 6 months or so they're horribly scratched. I don't make a lot of money and when I did I bought glasses around the same cost from eye doctor offices and they lasted for years. I'm very disappointed in this new glasses and don't think I'll ever go back to the eye center. The representative wasn't very helpful when asked about any warranty and basically push me since she working with another customer. With my company if someone comes in with a complaint we generally stop everything.

After waiting patiently in line for a long time the manager stopped by and asked a young ** girl if she was here for pick up. Yes was the reply. The girl was allowed to the front of the line. I told her I was here for pick up as well. She acknowledged me. When I stepped up to the register the manager told me somebody else would have to wait on me. She then proceeded to wait on a young ** couple. When I requested the manager's name I was told it was the lady who just allowed the young girl to take cuts. When I requested her manager's name and number I was given a bogus number. I am an older ** male disabled vet. The manager was a middle aged ** woman. I have worked with many people of different backgrounds and never had an issue.

Thought I had ordered contacts (different strengths for left and right eye). Received call stating that the order was in and ready. When I went to pick up, Vision Center had only ordered contacts for one eye. Customer questioned representative and Kim expressed miscommunication when she had made copies of the prescriptions and noting specifics as well as physician contact information. Yet, the Center failed to follow up with the doctor to clarify any questions that the Center might have had. Due to this experience, told the Center to cancel the order.

Went for eye exam on the first of Sept 2016. Did more exams than I wanted, picked out frames. Ten days later I received my sun glasses, the left lens was so off I couldn't see through them. Though the doctor was frustrated and so was I he treated me like it was my problem. However he did another eye exam and re-ordered my lens. On 9-26-16 I picked up my glasses again, this time the right lens was wrong and left was off too. Their attitude was not caring or professional. This was expensive and a very bad learning experience. At this point I'm going to cut my losses and go somewhere else. The Hartwell, Ga. Wal-Mart Vision Center, l wouldn't recommend to anyone.

July/August 2015, I went for an eye test at Wal-Mart Minot, N.D. Everything was of good service, where after I ordered lenses (I supplied the frame) from Wal-Mart Vision Center. The lenses arrived, got fitted. From day one I had only joy with the new glasses. Eleven months later, some spots appeared on the lenses. At Wal-Mart Vision Center I was told that they will order a new set of lenses, at no cost (under guarantee). They got fitted, and I could not read fine print. With the first set, I could easily. Another set was ordered, same story, blurred vision when I try to read fine print.

I purchased prescription sunglasses from Wal-mart S.P.A.R. Rd Sydney Nova Scotia the end of March 2016. They are less than 6 months old. I noticed a crack in the frames which got progressively worst. I went back with them to the Vision Care at Walmart and was told they were not covered to be replaced. I would have to rebuy the frames. I have never hear such a policy in my entire life when purchases glasses.

I went to the Wal-Mart in Lincolnton NC last summer, 2015. My glasses are very expensive because I have astigmatism. When my glasses came back they didn't sit right on my face. I put the glasses on the table and told the guy they weren't level. He moved the nose part slightly but they still didn't feel right. I also felt like a drunk while wearing them.

Went to Walmart Vision Center for a well overdue eye exam. My exam was like a two minute exam. I thought that was strange. My eyesight isn't that bad. One eye is a little worse than the other. I wear no-line bifocals. They called me about a week later to pick up my new glasses. I put them on and felt sick almost immediately. I could NOT see a thing up close. Distance seemed like it may have been ok. I told them I will take them home and see how they are. After about half an hour I had a pounding headache and felt nauseated.

I bought a pair of glasses in 2014. I can't see out of them. The lady told me I would get used to them. The frame is still new but the glass part is cloudy or scratched or something. I took them back and lady told me I waited too long. I spent a lot of money to get no line bifocal, anti fog non-glare and tinted for sunlight. I am so disappointed with them. I cried and let it go. I am not a rich person. I hope and pray no one else gets ripped off like this. Never buy my glasses from them again. I have let too much time pass. It wouldn't do me any good to try to get help now.

In January 2016 I went to Walmart for a new pair of glasses after my cataract surgery. I was told that Medicare would not pay for my glasses and it was my responsibility. I needed the glasses and paid $288.00. I was notified in May that Medicare paid $120.33. I went to Walmart Vision Center and requested to be reimbursed for over-payment. I was told that it would take 6 to 8 weeks for a refund. Now 8 weeks has come and gone and I am now being told that it is in the legal department and that I will receive a refund but they don't know when. This in my opinion is not legal.

1380 W elliot rd Tempe, Az 85284 Vision Center. I have been going here for my contact lens exams for probably 10 years or more. I have always been taken care of promptly and courteously. In fact Dr. ** at this location has been there for years. I went over yesterday because I had a really bloodshot eye and was hoping there had been a cancellation. They got me in for an appointment with Dr. ** within literally minutes of arrival. Everything he advised me to do, was right on and today my eye is quite a bit better. He is so friendly. He treats people like they are his old best friend from years ago. I have other issues with this Wal-Mart - however the Vision Center is Phenomenal!!

Went to Walmart in Glendale AZ some years ago and bought prescription glasses with their doctor's Rx. They came back with the right lens in the left side and the left lens in the right side. Sent them back twice, same thing. Told the girl I wanted a refund (we are talking over $400.00 here). Was told that was impossible. When I turned to my husband and said "Let's go home. I am calling Channel 12 about this..." I had a full refund the next day.

I visited the Vision Center on Hwy 280, Bham, Al, in Oct. 2015 and am still suffering from that visit. My accountant actually had previously filmed thieves hanging out there, as he suspected them. I was followed all around Walmart after they obviously spied my big, new, very nice wallet, which I had taken out of my large tote to replace my credit card while there. The thief lifted it while my hand was on my tote, but I was bent over to a lower shelf. The policeman explained this to me as the manager would not let me view the thief. I discovered the thief at checkout. I had to demand to see the manager and I got the assistant mgr, who told the police that I had accused the cashier of the theft. She obviously did not understand English well enough. NOT ONLY DOES WALMART NOT CARE ABOUT THESE THIEVES' ACTIVITY, BUT THEY OFFER NO ASSISTANCE WHATSOEVER WHEN THEIR CUSTOMERS ARE TARGETED.

I went to Walmart Vision Center in Colonial Heights, VA to get contacts on June 30, 2016. I live in Colonial Heights but usually order online, but I pay for a new type of vision insurance and I had to go to a store to order them. I was told no problems 7-10 days, well after a week of trying to call because it's very hard to reach someone I was told they should've been there, and said it looks like they are in the store but have not been delivered to us yet. They told me they have them by Tuesday July 12 at the latest.

Most Walmart Vision Centers are poor due to their contractual set up with the providers. There is little accountability by the centers as they are Independent of Walmart. In Melbourne FL at 8500 Wickham they let their phone ring 20 times before picking up. They are unprofessional and clueless in handling customer service problems. I demanded a refund rather than put up with these issues any longer. Time to get glasses was misrepresented and one pair "failed inspection" so they wanted me to wait even longer to get the other pair. You get what you pay for, as usual.

The first time I went they ordered the wrong lens, which I paid for and the ones they should of ordered the first time. The 2nd time I went they never even called me to tell me my glasses were in. I called after a month and they said they called once. I never got a call. If they did call, it was only one time in a month. We need our glasses and they have plenty of time on their hands. Would it hurt to call again to make sure we get our glasses? I am done with this place.

Went into store to have an nose piece replaced. It had fallen off and ** and ** were so polite and helping. Later returned to have the nose piece adjusted and they were so pleasant and helpful. I just want you to know what a delight it was to have them serve me. I originally had purchased my glasses in Florida at a Walmart in St Cloud. ** and ** at the center at Store 1270 at 1201 Knox Avenue North Augusta, SC 29841 are gracious ladies. Walmart is fortunate to have them. Great service.

The eye doctor was thorough and no problem. The assistant was helpful when picking frames total cost was $545.00. The problem started once the glasses arrived with the lenses in. After three separate attempts with different assistants, none were able to fit my glasses correctly. They kept slipping down my nose. It became obvious that all had inadequate training or no training at all regarding fitting.

I purchased a pair of glasses from Vision Center (Walmart) located in Sumter, SC 5-25-16. On 6-5-16 I returned to the Vision Center to have my glasses adjusted. Although three customer representatives were on duty Sara, Sandra & Natasch, none were authorized to adjust, bend frames, fit glasses, adjust glasses or do anything except inform people that they couldn't assist. I spoke with the customer service manager Thomas and he couldn't help. I asked for the store manager (Berdinnet). Customer service wasn't sure about spelling. However she refused to speak with me because she was unable to assist me in resolving my problem. Three other customers were also in the center and were voicing their displeasure with the service provided by Walmart Vision Center. Dissatisfied customer.

My Vision Center experience was awful! I should have known when I called to schedule an appointment the person that answered never asked for my name! The selection of glasses were all filthy and nasty & it's a shame when the staff were all sitting, checking their time on the computers and conversing about going out. One customer walked in and asked if they accepted a particular insurance. The staff member responded "no we don't". When the person left she said she didn't have time to be calling that company. No one offered to direct myself and another female customer to the female section or any one of us and did not sign the consent form. The doctor had already dropped the first drops into my eyes before I realized what happened. If you want a totally unprofessional ghetto experience this is the place for you!

Today I took my daughter in to have an eye exam done as she has been having issues seeing in the distance and has to have her head close to her paper in order to do her school work. The staff was extremely nice why the 3 star status. However, while in the room with my daughter I was paying very close attention to the letters and she was not able to read them and had the letters completely wrong until the optometrist changed the settings on the eye exam machine. The frustration she was showing because she couldn't see was heart breaking but she was a trooper.

I began my experience with my local Walmart Vision Center in Carrollton, GA on 2/23/16 with my eye exam. I chose progressive lenses, I've worn these for years and was assured they would be back within a week and someone would call me. By day 10, no one had called. I called them and was told my glasses were ready for pickup. I told the employee there was no difference between the top of my lenses and my vision w/o glasses. I was told to try them out and get used to the lenses. In a month, I still couldn't see anything but a blur. I returned the glasses, had another eye exam. Was told again, one week they'd be ready and someone would call. No one called!

I have been a Walmart Vision Center customer for years. I buy one or two years worth of contacts every year. Last year my right eye changed for the better and they actually exchanged out 5 boxes of contacts for the new prescription. No problem. I knew I was have a lot of difficulty seeing in my right eye again so went early for my annual exam at my ophthalmologist. I had a change. After buying 19 boxes last year to match my previous purchase I still have 13 unopened, unexpired boxes of that prescription. They refused on the phone to exchange them out. They refused again in person when I asked them to help me. I am by their refusing to exchange 13 boxes out $303.81. I can't afford to repurchase and lose the $303.81 and cannot afford to buy lenses for my right eye now.

Less than a year ago I purchased a Flower brand frame from Walmart for $88. Yesterday the arm fell off. The metal tab that attaches to the temple piece apparently just gave way. There's no stress put on this part so it wasn't forcibly broken just cheap metal that collapsed. The store offered to sell me another pair of the same frames! All they would do for me despite the obviously defective product was to put on an unmatched arm. I now get to wear a mismatched pair of glasses. I'm a retiree and can't afford to replace my almost new glasses so I'm stuck.

I normally use Air Optix Aqua night and day which can be worn for 30 days. This allows 6x more oxygen to pass through the lens so as to be worn for a long time. I picked up my prescription in February seeing Air Optix Aqua, I started using it the way I normally do. On my third month of usage I started having redness, irritation and severe headache. I took out my contact and wore my glasses. On a second thought I decided to open another set of contact and realized I have been wearing dailies as monthly. The vision center in Walmart Peachtree City, GA to be precise gave me Air Optix Aqua which is to be worn and removed daily as my regular prescription Air Optix Aqua night and day which is to be worn for 30 days. I've been having headache for 3 days straight and had to be placed on some medications.

I was tempted by the cheap advertised prices at Walmart. But, by the time I got out of there, the glasses were about $400, I think. Probably no more expensive than elsewhere, but I wouldn't call it a "deal" either. Vision Exam + Glass Photogrey Progressive Safety Glasses. Initially they forgot to include the side shields, but they did eventually get them in for free. They lasted ok, but eventually the left temple broke. The springy things are a mixed blessing. They seem to be good for the glasses, but eventually just wear out (just short of 2 years).

I was excited to get new glasses and was told I needed progressives. The staff assured me they accepted VSP and could actually look up my plan, which made me believe I was getting the full value of VSP plan. Did Not tell me they're Not In Network, used words like "preferred provider". Did not tell how much my plan covered - just said it covered a lot... They were happy and impressed. But I was scammed. The Doctor also insisted I needed "computer glasses." Wal-Mart is Not in network for VSP, only $50 of the progressive lenses were covered. IN NETWORK I should only pay out of pocket $50 for progressives. After multiple trips and couple weeks later I finally get all glasses and contacts and pre-paid for $780 in advance. They didn't adjust the glasses, just handed them to me. PROGRESSIVE Glasses are very heavy and painful, hurt my nose and sinuses.

I visited in the location of 1569 N. Expressway Griffin, Ga. 30224 today, March 29, 2016 at approx. 12:15pm to 12:30pm. Walked into the store and there was 2 employees out front. 1 employee was helping a gentleman at the register and another employee was just sitting at the table doing nothing. No one greeted me as I entered the store from the time I was there to the time I left the store. After the first employee finished with the gentleman, no one ask if I needed any help, no one ask how I was doing. I know I tried on 1/2 the frames in the store and still no acknowledgement. I was there to find another pair of glasses and wanted black frames. I was recommended to you because I saw a lady with a pair of glasses on that I liked and she got them from Wal-Mart (don't know which location), but went there because I work in the area.

About 4 months ago I decided to get contacts. I am a professional dancer, so glasses easily get in the way of my work. So in December, I went to Wal-Mart Vision Center and got an eye exam to get fitted for my contacts. All went well, and I even refilled my prescription. Everything up until last week was going well. I am on my last pair of contacts and do not have a pair of glasses at the moment. I went into the Wal-Mart Vision Center yet again to refill my contact prescription because I do not like ordering things online (personal reasons).

While working overseas I returned home for vacation in May 2015. I had my vision tested and bought two pairs of glasses one normal frame and one sport pair to use while riding my motorcycle. The sport pair was supposed to be just bi-focal so I could see my gauges at night. The other pair were progressive lenses. These were ready for pick prior to me leaving to return overseas. When I inquired about my sport pair they were ready and in a different tray and no one called to tell me they were ready. When I tried them on they had done nothing with the lenses so they charged me more, already paid over 500.00 for both pair and sent them in.

Watch for the quality of the frames you purchase here. Make sure they are not made with white metal. This is the stuff cheap toys are made of. My daughter, age 17, just got glasses on a Friday and, by Monday, three days later, the side piece broke off in two. The screw was still intact holding the cheap piece of white metal and the other piece was lying beside it. That is very convenient considering the next time they break that they won't cover them. Three days wear from them is not worth it! Double check the frames before you buy them. These were $69 frames so they were not dirt cheap, but still should've held up longer than three days.

I bought a D&C brand new frame for $200 and took them to Walmart to get the lenses done. I got them for $250. They in a terrible condition. They ruined them, made them so loose in a way they can be used again. They have a scratch on them. When I asked for refund they wouldn't and said they didn't know how I brought first and there is no way they can give a refund. They so suck. The worst service I've ever experienced and the worst glasses I've ever had in my life. I wouldn't recommend it to anyone. Please don't waste your money for nothing.

In May, I bought a pair of glasses (300.00). I have been wearing glasses since I was 6 years old. This is the worse pair of glasses I have ever had!!! The first month, the screws fell out and I had to have them put back in. Fourth month, I found a scratch right in the middle of the glass. I am 60 years old. I don't play with my glasses! The man at the store told me it wasn't covered!! I didn't not play with my glasses!!! This is the worse pair of glasses and the worse service I have ever had!! I will never shop there again.

I picked up my new glasses today and they seemed fine. I was able to see out of them with no problem. They were not able to adjust them because the girl that did that was out to lunch for an hour, and she just left for lunch so I wasn't going to sit around and wait. I was told to come back another time for an adjustment. You would think there would be someone there to do the adjustments. When I got to my car, I held them up to the light, and lo and behold, the lens were so full of lint, I couldn't believe it. One would think they would have cleaned them off at some point.

I purchased new glasses from this Vision Center last April. Not long after I received my glasses the screw that hold the frames together broke. The people at the center put some different screws in them and I have had to either tighten them or have them tightened numerous times. I finally got tired of the hassle and took them back to the center only to have them tighten the screws again and tell me that is all they could do. I wanted new frames but they said that the warranty would not cover that. Bottom line is the frames are junk and Wal-Mart Vision Center does not want to fix them correctly much like other people they just want to put a band-aid. Buyer beware.

I bought glasses at Walmart trusting their good name and easy return policy. BIG MISTAKE. The glasses I purchased were top of the line with Nikon lenses. Cost - $440. One year and two months later my lenses were scratched and they would not even allow me to replace and pay for the lenses. All new glasses was my only choice. So I went to eye glass lab and bought two pairs of identical quality for $350 total. That's $175 per pair. And if a lens is scratched within two years you pay 20% of retail and they replace them. Buyer beware is all I have to say. I will never go back to Walmart optical.

I went to Wal-Mart Vision Center in Ruston, Louisiana today for a contact lens exam, the doctor was very nice and very thorough as always. After my exam, I was sent out front to order my contacts, but the one clerk that was not busy ignored me, but jumped to help a white customer who came in after I had already been waiting for 15 minutes. Right before the busy clerk was done with his customer, 3 white teens came in. So after he finishes instead of helping me, he goes to them, I had to stop him and tell him I need to order contacts. It's 2016 and racism is still alive and well. I was so angry by then that I paid my bill, got a copy of my RX instead of ordering contacts and went and reported them to the manager. I will never go back to Wal-Mart Vision Center to be treated in this manner, my money spends just as well as others, it's all green.

I ordered new glasses in Oct, 2015. I was not told that the lenses have a limited field of vision. The glasses gave me headaches. After allowing the vision center manager to adjust them twice and finding that this failed to fix the problem, I attempted to complain and return the glasses. The vision center manager was rude, did not allow me to finish my sentences, told me it was impossible for her associates to deviate from their checklist and make mistakes, and then was extremely rude to my daughter when she objected to the manager's rudeness.

If I could give this place negative stars I would. I went here for an eye exam when my insurance stopped covering them and I was trying to save a little money. Also decided to go ahead and get my glasses while I was there because they run about the same price for progressive bi-focals as I had been paying, and I found some frames that I liked. I made sure that I asked if those frames were suitable for progressives, and was assured that they were. The optician on duty (if you can call him that) told me that they would be very similar to the ones I was currently wearing since the frame size was less than 1/4 inch wider, and that he would measure everything compared to my current lenses, so I wouldn't have any problem adjusting to them.

Wife and I both needed eye exams as seniors. That means dilation. We were going to a Sam's Club 1-1/2 drive away because the person there is great at fitting glasses. I made an appointment a day early with Walmart so I could drive both ways without vision problems. I called and was told $59 including dilation and diabetes testing. After the exam was told $75. Ask why the increase without a reasonable answer other than checked for diabetes. Wife had exact same exam including diabetes testing at the Sam's Club and was $59. I have all receipts. Walmart's pricing showed $75 for office visit which I guess I was charged and not an eye exam(?). Either way it was $16 more and they refused to refund after I contacted corporate. I was told they are independent services. If they cheat, they should be removed from their stores. All I've wanted was my extra $16 returned, but I suppose a customer doesn't mean that much to Walmart(?).

They wrote me a quote then changed it when I went back to purchase the glasses. No explanation given. Their licenses are not posted, nor are their names on their badges, as required by my state law. File complaints with the licensing board on these opticians. They billed the wrong insurance company (Medicare) and refuse to show me a copy of the receipt or a copy of my prescription after filling it wrong the first time. I contacted the Medicare fraud people and if they don't correct this they may be charged with fraud - I hope so. They won't cooperate, won't correct their mistake. Very fishy. Also, the one optician sexually harasses me by calling me "Hon" despite numerous requests to stop.

They make you wait a long time even when it's not crowded. They are never pleasant. They do not greet you with a smile at all. They do not look happy with their job and take it out on the customers. I bought a pair of eyeglasses and the warranty doesn't cover anything, example - the nose pads, one of them came off and I was charge $3.00 to replace and can not just replace the one that fall off, had to replace both of them. I will never buy eyeglasses at Walmart again. My receipt shows manager Pete ** but the women who took care of me was a very heavy set white person.

Fought the Christmas crowds to go to Walmart Vision Center. I am a professional and as such, I expect the same when I am spending my hard earned money when there are other choices out there. Entered the store on December 23, 2015, and there were a male and female seated at a work station chatting. First, I would suggest that perhaps staff follow professional business conduct by getting up to greet a customer when they are not occupied with work issues and a smile might help as well rather than making the customer feel like a bother!

My daughters glasses broke at the hinges. She is 25 so it was not from misuse. She got them at Walmart but naturally they could not be fixed and she needed to get a new frame. She found one for under $100 about the same size so the lens could be popped out and just put in, needless to say the tech cracked the lens at the corner and when my daughter asked about it she said the crack was already there. I have always gone to Walmart, I love the doctors and the price but feel let down now.

I went there to purchase some glasses for my son, I found after the first day wearing them they became twisted and not sitting right. They are so flimsy that every day they need adjustments and they never sit right on his face. I haven't attempted on bringing them back, I can just imagine the BS to get the money back to the insurance on them. I purchased another pair within the same month. I will never purchase from Walmart Vision again.

I noticed I wasn't being able to read the road signs with my old glasses prescription while driving and night driving was a smear of colored lights from the traffic signals and neon business ads, so I made an apt with the Antelope Walmart Vision Center, in Antelope, CA. My apt was at 2 pm, but the optometrist and her receptionist, was not back from lunch yet. When they returned at 2:20 pm, I prepaid her fee and was asked to have a seat in the waiting room, where I sat until 2:30 pm, before being ushered into the exam room, where I waited some more. There were no other patients present then or throughout my entire visit, so I wondered what the hold up was. I finally got my exam, which took over an hour, and that was without the dilation since I had to drive myself home. I paid cash for the exam, $58.00, a good buy, since I do not have vision coverage through my insurance.

Bought glasses from Walmart and they are all scratched. The woman at Walmart said I must of washed them wrong and my warranty was only good for a month after I bought them. Have had glasses for over 50 years and never have had a problem with Walmart glasses until now.

I purchased 2 pairs of eyeglasses. I asked for one pair to be tinted for sun purposes. You have no choice because they put packages together. With that being said, they are not tinted. I paid $750.00 for both pairs that I have never worn. The reason I have not is because the main pair the frames are horrible. They are difficult to adjust and the nose pad is already twisted and ready to fall off. They are so uncomfortable. The second pair (Flowers) are all around plastic - another pair difficult to adjust. I have taken them to professional eyeglass stores to adjust, and to this day I can't wear them because of how uncomfortable they are. They are new prescriptions with newer vision. I am still wearing my other ones daily.

My pink glasses that cost $180 were bought in 2013 broke recently and came unwelded and needs a left hand side hinge. Went there today and was told my lenses and glasses had been discontinued forever and that they were not going to fix them and were not going to fix them. I was also told to go to the doctor and get a new prescription and that after January of 2016 everyone would have to go to the eye doctor every 6 months and get a new prescription and glasses and they would make tons of money out of us. They were rude and cruel and treated me just like Fred Meyers Jewelers about 3 watch bands I needed fixed due to the watches being of sentimental value. In Portland where I live now there is only 1 jewelry store still in business still that fixes watch bands and Fred Meyers would not fix my 3 bands and said they do not have to do it or will not do it for me. Hundreds of jewelry stores are gone and out of business forever here now.

First time I had to exchange glasses, they did so with no problem only a little fee for more costly frames. I used the second pair for maybe 3 to 4 weeks. Having them adjusted several times to no avail, they would not stay on. The lens did not work correctly. I cannot even use them now. I paid $400.00 + and still cannot use them. I do have progressive lens but I have had these for several years and never before had this kind of problem. I went back to see if there was anything at all they could do. They refused saying no. They offered to adjust but it never helped from beginning. I am wearing old prescription which is better than the new Walmart ones. I am sick, this is hard to come by money. I do not have insurance or government assistance to pay, it comes from my pocket. I really would appreciate some help here.

I went to the eye center in a newly formed Walmart in Baden, PA in June 2015. I had just left 2 hellish years with Visionworks and Best Eye Care in my county, not enough time to tell you how bad they were. Mind you I start fresh with this new Walmart and had years exp. in a Walmart Vision shop in an adjacent town. To be honest, overall, didn't care for the Asian female eye Dr. or her practices. I've worn glasses/contacts for now 37 years. I am 46 year old man. She pushed her expensive $60 Ultra contacts on me. Free trial pair plus I got glasses. The glasses came in time but I rely on contacts. I didn't order the contacts immediately but a week ago did. Terrible service by a young man who knew next to nothing how to order contacts and the co-worker being vague and judgmental with he.

I went into the Wal-Mart Vision Center in Sierra Vista Arizona around Sep. 2nd 2015. Saw a female doctor, had eye exam, handed a Rx Script, for the eyeglasses. Went in less than a week later to pick up the glasses. I could not see out of them. I told Nichole at the Vision Center that I could not see. She told me there was nothing that could be done. Wear them and go home. A few days later I went back into the store. Saw a different worker whom made me an appointment to come in for a recheck, new eye exam. Went in last Thursday, saw the same doctor whom insisted that I am blind, and in need ASAP eye surgery - who took it upon herself to schedule me an appointment to go see a eye surgeon. (Not my choice but hers.) I asked for a refund. The doctor walked out.

I went to Fort Wright Walmart in KY and needed to replace my frames for my glasses. I talked to the lady on duty and she told me my frames was discontinued and she can't help me unless I wanted to buy a new pair of glasses. I told her that your company offers a 12 month warranty and that they replace lenses and frames. She told me she can't do anything about it unless I buy a new pair. I said that's what the warranty is for. So now I have glasses with broken frames and can't see when I'm driving or working. I'm a regular shopper at the store and never dissatisfied but this ticked me off a little. If there's any way I can get this fixed that would be great. Because I can't miss work for not being able to see. I don't have the money to get a new pair.

I had broken eyeglass frame on Sept 14, 2015. I brought in my receipt from 3/10/2015 with the broken frame. The tech said the "1 year guarantee" was for lenses only and frames are 6 mo. HOW convenient, but nowhere do they advertise the difference. They may think the 1 year is for the whole glasses. We had to pay for new frame...

I bought a frames were bought in Parker, CO because the Castle Rock Wal-mart said the frames were discontinued. I happened to be in Parker, CO neighboring town and they had the frames. I bought them in Wal-mart, Parker and took with my receipt to the Wal-mart in castle Rock to have the lenses made for them. It should be illegal for this to be done as they are double dipping.

The staff, one in particular at the Walmart in Golden Ring, (Baltimore Md) is terrible. The staff member's name is LaShore. I do not know her last name. She is very, rude and has no manners. The customer service is outrageous. The doctor is excellent, that is why I keep going back. My glasses were incorrectly made, she told me the glasses were correct, and I had to pay for another exam. The doctor checked them, and told me I was correct. She refused to apologize, and told me I could leave and she could fix the mistakes. I have been a patient for 2 years at this store, but I won't be going back if she is there.

I went in to get lenses put into my frame. The new girl lost my screw and said that she did not. She worked on my glasses to replace my screw for about 40 minutes and still could not get it in. I went back home and she had misplaced one of my lenses. When I told ** store #2867 3225 Towne Center Blvd, Lansing MI she said it never happened. She was very rude and nasty; this is the 2nd time I went into the store. I have Calvin Klein frame and they ruined them. I asked for my money back. She gave it to me. I could get the second lenses from any other vision place. I spoke with the manager ** on several occasions. He did not help. After about the 5th times I went into the store and 6 weeks and 7 calls, they gave me glasses that I did not order. They were thick and not the ones I order. Please help me.

Bought prescription glasses with a sixty-day refundable policy. Had to prepay for the glasses. Once home after paying, had to wait six weeks for glasses. Upon receiving the notice one lens was chipped at the lens was wrong prescription. Over the next several weeks returned to store to try to resolve the problem. Part-time staff couldn't help me because there was no manager on duty to approve refund then finally when a manager was in he agreed to refund me my purchase price. Then during this action he excused himself. Then a new trainee employee attended to me and said we have to start all over with paperwork and then refused to refund my purchase.

Wal- Mart Vision Center happened to be the closest location for my new insurance. I needed an eye exam. This review is not about the doctor since I never got that far. The two ladies up front who are responsible for answering the phones, greeting the customers and scheduling appointments were the most unprofessional people I have ever encountered. One was eating and chewing really hard as I approached the window and the other was most likely on a personal call, almost lying down in her chair not at all interested in my presence. Neither one said a word. I had to start the conversation. They were the rudest and the least trained of any office staff I have ever seen. I hope someone goes to check on this staff. Horrible. I will make sure no one goes to Wal-Mart for an eye exam or to purchase glasses.

My 19 year old daughter who is a college student went in to the Milledgeville, GA branch and asked for an eye exam as she was having headaches. Glasses were then ordered which she was never able to see correctly out of. We had her re-examined 5 months later at her doctor's office in Savannah where it was determined that she had 20/20 vision. The doctor at the vision center in Milledgeville is refusing to speak to me by phone or re-examine to confirm his diagnosis or mis-diagnosis without additional charges. It sure seems like a scam to me!

I needed new lenses so went to my neighborhood Walmart's. I also needed a new exam. The doctor was very professional and described what he was doing and the results during the exam. Walmart's was very agreeable to using an old pair of frames. They did an excellent job in my new lens, which require a prism, which other opticians often got wrong. I highly recommend Walmart's Vision center for their professionalism and very good product!

I always buy my prescription eyewear at the Walmart Vision Center in Abingdon, Maryland. The staff is friendly and knowledgeable. The doctor is professional and personable. I highly recommend this location.

I placed an order for contacts over the phone at Walmart's Vision Center 6675 Business Center Dr, Highlands Ranch, CO (303) 683-3641. I did this one day before my prescription expired 8/8/15. I was told my order would be available anytime, and to come pick them up at my convenience. I stopped by a few days later to be told they couldn't find my order. They tried to basically call me a liar and say I never called them, so of course this made me very angry and I debated the lady working. I knew the date and had their phone number still in my cell phone showing when I called. That didn't matter to them at all. This woman was rude and not helpful at all. She basically said I was out luck, and if I wanted new contacts I would need to get a new eye exam.

I accidentally broke my frames and needed them replaced. I contacted Wal-Mart Vision Center and they found me a replacement pair fast and were so very helpful. I appreciate the time they took to help me quickly. Thank you!

I am disappointed in the vision center in Americus. I switched over to the Walmart Vision center since it is closer to home. It at first took a long time for them to find my insurance and then they claimed it didn't cover my appointment. In spite of this I went ahead and asked for an exam without my insurance. The service is terrible even though the dr himself is great. After the exam I paid in advance for two boxes of contacts (I have a different prescription in each eye) and my glasses. The glasses came in fairly quickly but my contacts were another story.

I called to make an appt with Wal-Mart vision center and notified them of my insurance. They said nothing about an additional fee for fitting of contacts, my insurance assured all was paid for. Had the exam for contacts. Dr fitted them and gave me a trial pair to wear with a follow up exam to be scheduled. When I went to check out the Dr flew out the door as it was past his time to leave I assume and the optician was to schedule my next appt. She then said I owed 65.00. I asked her how did I owe this fee when my insurance advised I had one exam a year, contacts or glasses and up to 125.00 paid for contacts all paid by insurance.

I went to Wal-Mart Vision Center thinking that I would be saving money. They charged me only about $60 for the eye exam. The optometrist did a very quick examination, and I thought it went well. I ordered frames and lenses from Wal-Mart Vision Center. I actually ordered the Nikon Eyes lenses thinking that they would offer me clearer vision. Was I ever wrong! I previously had gotten glasses from a local place with Crizal lenses. In my opinion, the Crizal lenses are at least one million times better than the Nikon Eyes lenses!

For the second year I have had a problem with Bartow Walmart eye express. Year one the optometrist had to give me two exams to get the right rx and the staff measured my eyes wrong so it took more then a month to get my glasses. This year the same thing but doctor refused to re-exam refunded price of exam. Now I must fight with insurance to get my new glasses another month or more. Don't go to Bartow Walmart express.

I have bought three sets of glasses in the past four years. Every time the frames break and I go back I am told that they are discontinued! So now I have three sets of lens and only one pair that I can use!!

Myself or my family will not be back to the vision center at Walmart in Suwanee. I've now been waiting for 2 hours just to pick up two pairs of glasses. Employees were unconcerned and unprofessional. Very, very unhappy. We will never be back. Not the way to spend a summer day for sure.

I went to this Walmart Vision Center for the first time because I had a good experience with one of their other locations a couple of years ago. The eye test went as expected. After picking up my glasses, there was a period required to get used to the very minor prescription change. In their defense, I chose to replace transition lenses with single vision. I attempted to contact them on the 28th day to let them know that I was uncomfortable with these lenses and preferred to go back with the progressive lenses.

After having waited 5 years to have my eyes examined and get a new prescription I was told to try Walmart Vision Center as they supposedly have the best prices. I don't have vision insurance so the price is a big deal to me. My prescription was for progressive lenses which I have never worn before. The Vision Center is open till 8pm and I work from 11-7:30 so I left work a bit early to get there at 7:30. The woman there (Carolyn **) was none too happy to help me, though I was fast to select frames, she kept repeating that they close at 8pm. I gave her my prescription and she struggled to mark the glasses for the lenses which took us to 8pm.

Went into Wal-Mart for contacts in March of 2015. Had trials for over a month trying to find what contacts fit my eyes and were comfortable. I received 2 pkgs of contacts that last 2 wks each pack that equals a whole month. Well when I finally went in and picked which ones I like she ordered the contacts for me. So now this is the end of April, now we're into May. I called and called to see if the order for the contacts came in and they never seem to come in the lady. Told me she would call me when they came in. It's July never heard from them so I decided to call to find out. She said "its past your 90 days when you were first seen in February so we will have to recharge you all over again." Doesn't sound right to me.

I recently had an appointment at Vision Center at Clewiston Wal-mart. I have NEVER had a more wonderful experience beginning with the optometrist to the managers Jose and Yasemia. These people treated me as if I were "family". I felt at ease asking questions, they assisted me in finding the right glasses based on my needs. Wonderful experience! I would not go anywhere else in the future. Thank you for their wonderful customer service!

I ordered a pair of glasses 3 years ago from the Capilano location. Great service and great product. Aside from the obvious low-quality, I had them for years and was completely satisfied! Order a pair from Clareview, and had to send them back three times - once when the prescription was redone (during the 30 day satisfaction guarantee) and twice when the factory screwed up. The second time they made my lenses two different colours, and the manager was so rude and condescending, telling me that they did me a favour by re-making them at no cost when my prescription changed. They have a 30 day guarantee, it was no "favour."

Walmart vision center is the WORST. I don't know where to begin this review, is by far the worst my worst experience ever. First of all I'm Mexican and there were 2 people there and they both treated me in a racist way. They wanted to charge me twice for one service, NO help at all. I'm trying to contact their customer service to file a formal complaint.

I went to "in network" with my insurance to a Walmart. They refused to fill my prescription even with my insurance. My insurance tried like hell to find the problem. Kudos for UHC. Walmart would not fill the RX. I asked for less expensive lenses, Walmart said they only have one kind of lenses for $110.00. I kept pestering Walmart about their lenses. The worker in the vision store finally told me of another less expensive lenses. So, screw you Walmart. You'll be hearing from me!!! You lied to my insurance and me!

I never used Walmart Vision before, and thought I'll try since the price sounds reasonable and I been coming to this one for years. I paid everything (no insurance) so I am just there to pick up. When I went to pick up the two pairs of glasses today, I was standing the whole time before, during and after Michelle gave me the glasses. I did not say anything about it, and let it go. Later I noticed that other customers were sitting and had specialist put on for them, made sure the angles were correct etc. Because my prescription is high, I ordered the reading glasses and want the prescription to be lighter.

I purchased glasses at Walmart. Within a few months I noticed small cracks in the top of the lens. The lady was very nice and told me they would remake the glasses. Great!!! Well... within a few months the new glasses developed cracks in the top of the lens. Back to the store and again they remade the glasses. Okay... Well, in another few months guess what... Cracks in the top of the lens of the glasses. They were going to remake the glasses AGAIN. I talked to the manager and it was decided to choose another frame. But she would not warranty the new glasses as the year's guarantee was just about up. And guess what? Now these glasses have developed the cracks in the top of the lens. I have worn glasses since 2nd grade and often wear them 3 to 4 years. There is something very wrong when the lens keep having the same fault. I would love to know who to complain to!

Horrible service. Manager was so rude and a total snot. I went to Glasses.com and bought a comparable pair of glasses and saved $70 - the frames might be cheaper but the lenses are more expensive. Wal-Mart Vision Center is a total rip off.

I'm writing this on behalf of my fiance. She has been going to Wal-Mart Vision Center for years and for the most part has had a pleasant experience with the people there. The problem is they do not know what they are doing. Her prescription recently expired and just like every year she contacted them for a new eye exam. They were so busy they could not get her in for at least 2 weeks and they said you cannot just walk in. So she could not wait that long as she doesn't have the best vision. So she decided to go somewhere else, she chose someone that has had their own practice for years. Turns out my 23 old fiance has glaucoma... but not just a little bit.

Just dealt with a person named ** who refused to allow 1 800 Contacts to verify my prescription with them. Ms. ** and the doctor are now charging patients to come in for a separate visit to get a prescription for colored lenses after paying for prescriptions for plain lenses and glasses. If this is the normal pricing policy it is wrong. Same prescription - only issue is that the lens exists in my prescription made by a different manufacturer. As I have moved across the country, you would think a normal person would check with the doctor and the doctor would ok the same (exact) prescription! **'s attitude was absolutely infuriating, no further assistance, no apologies, just arguing without listening over the phone.

I was very nervous about getting my eye glasses from Wal-Mart but, after the service I received I will get all of my eye wear from here. After several different issues none of which were your technician's fault I finally received my glasses. I am so grateful that there are still people who will take the time and do what is right instead of just selling the product. Thank you so much Wal-Mart.

I had a prescription done at Walmart (Lancaster, OH), picked out some frames and picked them up a week later. I had dizziness and nausea for 30 days before I finally returned them. I think I was back and forth to Walmart some 6 times to get this straightened out. The problem was not the prescription - but the cheapest optical lab they send them out to. I then went to Eyemart Express - same prescription and had two pairs of glasses made for less than $54 and they were ready in an hour. No anti-glare nothing extra - and they were perfect. Walmart was not a no-hassle return. I was angry/upset, wrote a complaint letter to the manager and thankfully I got a full refund including the money paid for the prescription. Save time? Save money? Not for glasses at Walmart.

They messed up my lens. Went back and they still haven't gotten it right. I have had to wear glasses that are 9 years old and have this new pair from Wal-Mart vision center that I can't wear because I can't see out of them. When I go back everyone disappears. Or says be right with you and they never get to me.

The doctor gave me a wrong prescription and he still want me to pay more to correct my prescription. He's got to be out of his mind. He is sucks. I've been wearing glasses my whole life and never had a problem. But this eye doctor from Walmart, he is rip off and so unprofessional. He need to study more.

Made the huge mistake of going to Glen Carbon vision center. After 3 attempts at getting my prescription right. I had enough and got a refund. But they refused to refund the cost of the exam back to my insurance. So now I have to agree out of pocket for exam at a REAL VISION CENTER. If you want a loaf of bread go to Wal-Mart. But for eye care, STAY THE HELL AWAY WAL-MART VISION CENTERS. Plus the assistants are rude and smartasses. And the only vision center in my area that had a so called doctor was Glen Carbon, Illinois which was a 20 mile trip each way and I had to make this trip 4 times within a month.

I went into the Cortana Place, Louisiana center to purchase contact lenses and possibly glasses. The manager ** was very inattentive, unprofessional, and short with me. She made me feel as though I was wasting her time. I was initially going to purchase (2) boxes of lenses. However, when she advised that they were $50 per box, I settled on one box. She said the price had gone "up". When I went on to try to find frames, with pricing questions, she had disappeared into the back area to avoid further being "bothered". I was calling for help to no avail, and decided to look around the corner. She ignored me completely and "Continued" to talk on her cell phone. I left her alone, and contained to try frames on my own. When she finally decided to resurface, she advised that all of the features I was asking for would total $250.00. I replied, "That sounds good".

I bought eyeglasses at Walmart and within about 2 months, they had a scratch on the lens. The lady there looked up my account and saw that the glasses were only 2 months old and she told me that I would have to purchase a new lens. As she looked at my glasses, she scratched the scratch with her fingernail to see if it was an embedded scratch and her fingernail left additional scratches on the lens. I paid about $500 for the glasses and I could not afford to buy a new lens that she told me would be cost almost $200. For two years I have had to wear these glasses with the scratches on the lens. I will never buy glasses at Walmart again.

I ordered sunglasses 4 weeks ago and they still have not come in. Called on this once and was told the first pair came in with a chipped lens, so sent back. Would be in by Monday. Went into store on Wednesday and was told they still had not come in. They would change and call me back. No call. This is over 1 week ago. Called today, still are not there! Will call me back. Yeah right!!!

My experience was great with the eye dr. and ladies when I brought my dad. So that made me switch dr. We ordered my dad frames and lenses. The next week we went to pick his up, and have my exam done. The previous week at another Wal-Mart a lady walking around handed me a brochure for Vision Center. The Nikon lenses was something I was interested in. so when we ordered them I had to ask for the Nikon. When I went to pay for them. I asked the lady what color transition she put. She said gray - but I preferred brown because my frames are bronze colored. I was not rude. She wasn't rude it was just something overlooked.

In April, I spent over $400 to receive a pair of progressive bifocal glasses. I was treated with the utmost courtesy and respect from the moment I walked in, also during the eye examination, and finally, to the actual purchasing of the glasses. It was my first time purchasing eyeglasses and the employees made the experience enjoyable. I picked up my glasses less than a week later. Let's just say that progressive bifocals are not for me. My vision isn't that bad. It's a very slight script, basically just making things "crisp and defined", like HD television. There was nothing wrong with these glasses. I admit it is me. I cannot tolerate having things blurry. There is only a small section of the lens that provides "clear vision", as is typical with these type of glasses and which was explained to me by, I'll call him "**", in advance. I was told that it takes time to adjust to this. Okay, fine.

I got my prescription from Wal-Mart and then I wanted to get some glasses from Wal-Mart... I picked a display frame I liked and got my setup right away... one week later I was called to pick up my new glasses. I was excited because I paid almost 300 dollars for a frame with good Nikon lenses.. First time I tried on my glasses, the frame was crooked. The Sales rep went to go "fix" them, the glasses then fit very loose and so he did another adjustment.... the glasses fit snug now.

My husband and I went in to a Colorado Walmart and had our exams done. Very nice eye-doctor. Then came time to befitted for frames and I picked the lowest price pair. The woman charged me twice that and when I mentioned it she said, "Oh, they're all different prices." Then she went on to charge me for each lens and each bi-focal. The price was totally not Roll-back or Walmart prices. And I will never ever buy my glasses from a Walmart again.

I went to Wal-Mart Vision center and ordered 2 pair of glasses. One pair at half off. $248 for one and $134 for the second pair for long distances. I went to pick them up. The long distance glasses were incorrect and I could not see. So I asked for a refund on the second pair. They said I would have to pay a second time for the glasses that were good. Even though they had my $400 for both. They said they could not refund unless I let them refund the entire amount for both in 2 weeks and they would hold the good ones until I came back and paid for the good ones when the refund came in the mail to me.

I live in San Jose California. My family and I been shopping at the Wal-mart in San Jose California on Story road for 15 years. It's a great place to shop. All the workers there are so nice and respectful. They treat customer with the utmost respect. It's the customers that have no respect towards the workers. They think Wal-mart employees should be on their beck and call. The employees at Wal-mart work very hard. They should get paid more. They deserve more for what they put up with. That store is always neat and organize. It's the customers that ruin the place. To sum it up, it's the best Wal-mart I ever been to. You have any questions, please feel free to email me at ** or contact me at **.

I just found out today that my eyeglass prescription is only good for one year. Typically in the past, it has always been good for 2 years. I am 54 years old and my eyes haven't changed since I was 16. I finally find a pair of glasses I want to purchase and I am told I can't because my prescription expired last month. When I called to speak to the Optometrist, she stated some sort of new law requires this now if you wear contacts. I wear my glasses 90% of the time and I wasn't asking for more contacts, I was merely wanting to purchase another pair of glasses since I had finally found another frame I liked. I am very disappointed and angry that I will have to pay for another eye exam to purchase an additional pair of glasses 13 months after my last exam. I was told by another Walmart Vision employee that the expiration of the eyeglass prescription is at the discretion of the optometrist. This Walmart has forever lost my business.

This occurred in Winchester, VA. From the moment I stepped in to this office, the receptionist/assistant seemed curt and acted like I was an imposition. She did the glaucoma check, etc. and acted like it was my fault that the machine wouldn't line up properly. Treated me like a child. The exam itself with the doctor was much the same rude attitude. I tried to explain which lenses have not worked and why, as I have worn contacts for over 50 years. It made NO sense to me why he would REDUCE the RX from -8.50 to -7.00 and get upset when I could not see out of the trial lens right eye only. I removed BOTH lenses which made him VERY angry saying he only wanted me to remove the right. He then had to give me 2 new lenses to try and then again was disgusted, throwing the empty case down (like a 3 year old). Again, when they would not insert properly, it was somehow my fault - like I didn't know how.

Initially the exam was ok, but when I got my glasses fitted, first of all I had to come back in and have them re-fitted because the lenses weren't put in correctly and could have fallen out. Second of all they were crooked on my face and had a very hard time straightening them. I went in for contacts and first of all I asked for my prescription sheet and they didn't give it to me because it had been over 6 months, but I still wanted my personal information and they refused me. Second of all I had issues with contact lens solution and I asked what they recommended for sensitive eyes and the gal said she couldn't help me because the doctor wasn't in and I needed to make an appointment. So I went to the contact solution aisle myself and got the sensitive solution which cured the issue, but would have appreciated help from the Vision Center Staff. Not going back.

Looked for a Vision Center to go buy contact lenses and website info stated there was one at their Myrtle Ridge Rd location. Drove all the way there to find out there WASN'T a Vision Center there! How hard is it know what you offer in your store? Duh, Walmart's web designers are apparently full of liars or idiots!

Went to Walmart for contact lenses as I couldn't get in to see my regular doctor before going on vacation. The doctor at Walmart told me I had macular degeneration (only 42 yes old). He said it looks like I have had it several yrs! Gave me the name of a specialist and have been getting proper help since. He saved my eyesight!

$198.00 for year supply, but when I put first new pair in, thought I was going blind - no prescription... Thin plastic, rolled up, stuck together, not the rubbery feel of good contacts. Whipped them out & put in Month Old ones from previous script, can see great. Not me, the contacts. Ok, so I call Walmart, & in the usual arrogant tone, (no cust. serv. there) she advises bring in, they will check them.. 12 boxes? What, Open them all? Now, I work customer service everyday.. Should be, bring them back, we will order new ones & notify the company of a possible problem.. I will check back later with their solution, bet it won't be good.

I came in to reorder a box of contacts where the workers told me that my script expired 6 months ago. They were very rude and unhelpful. I am currently waiting for the doc and that is going on 25 min now. The staff is so unbelievably rude and I will be calling the corporate branch to see what we can do about the staffing issues here. The docs are great, it's just the other employees that need to be replaced. I understand that it's Walmart, and Walmart is filled with **, but COME ON!!! You should have called me when my script ran out.

My husband and I went for an eye exam and glasses at Walmart in Safford, AZ. We have insurance. First thing they charge you to dilate your eyes, other place include it. When we went to pick our glasses they told us that insurance will pay up to $68 for our frames. Not a problem, I picked $68 frames my husband picked $48 frames. The only thing I asked for was transitions otherwise nothing other than basic glasses. My husband asked for bicarbonate and transitions, nothing else. Our bill was $500.

I bought an expensive pair of eye glasses from Wal Mart Vision Center is Hays Kansas. I went premium on everything. After of which the total was close to $600.00. The first week the frame broke around one of the lenses making the eyeglasses unusable. They fixed it with one of the frames off their display. Then a week later the coating started peeling off the lenses making the glasses unusable. Went back to Wal mart and the associate there said I was because I used those glasses cleaning wipes on them and they wouldn't honor the warranty. So I been without glasses for two years. Just went back to the eye dr this year and got a new prescription, but I didn't buy any glasses from Wal mart this time! BTW this associate had a bad attitude, like don't bother me with your problems.

Saturday afternoon April the 18th I went to Walmart Vision Center in the villages Florida to buy contacts where I had my eye appointment at to buy contacts and the lady working up at the counter says "I'm sorry I can't sell them to you. We have only one person in this vision center that can only sell the contact and they're not here until tomorrow at 1 o'clock." So I go back up there April the 19th at 1 o'clock and the only one person who can sell them contacts called out and should be there tomorrow at 10 o'clock but I have to go to work at 7 o'clock so your Walmart Vision Center sucks. After I finally get these contacts I will no longer go to this Walmart Vision Center. Thank you have a wonderful afternoon.

On Apr. 4, 2015 I had my prescription filled at Walmart vision center in Kearny, NJ. I should have suspected something was not right when I picked up my glasses because my vision was not clear, but I was told my eyes need to adjust to the new prescription. I had my new glasses for only 5 days when the right lens fell out. I was not able to recover the lens so they wanted me to purchase a new lens. The fact that I used my old frames suddenly became an issue. Even though it was not a problem at the initial consultation. Also the manager ** examined the frames when I went back to complain and could not explain why the lens fell out. The frames were in good condition. My conclusion is the lens material was inferior or cut wrong and/or the installer was incompetent. I was asking for a new lens but they wanted me to pay $85.00.

We have good insurance, but I read the forms, initial eye exam and procedure. I thought we would be able to get glasses at a reasonable cost. After all, she said with our insurance, mine would be free. But sitting through this processes, pricing starts coming from the sky. By the end of our visit, our charges came to almost 800 dollars, but with insurance, 460.00. But it seemed to me like at time of doing the bill, how everything changes in pricing? My goodness, did insurance really even happen for us? How could plastic frames be 119.00 but they're free with my insurance? How could eye exam be covered, but wait, better look at the bill. I'm dumbfounded, feel taken. What happened?

I bought glasses from Wal-Mart's Vision Center. Not only was the lady who sold them to me on the rude side, they were absolutely no help at all. She took the measurements for my bifocals. I specifically asked her I'm in the thinnest lens to which she said "No, there is one thinner for 200 more." She said but my new glasses shouldn't be much if any thicker than my old. I picked up my glasses today. I looked at them and they are much thicker. I even pointed that out. They acted as if it was no big deal. To the person wearing them it is. I put them on and thought I will try them. I asked if they don't work can I bring them back and he said yes. He wasn't even going to adjust them! They slid right off my nose. I asked if he would and he said okay hesitantly and said "Let's pay the balance first." Then he had me pay the balance as I had something added to them.

Paid in full for a pair of glasses and they weren't right from the start! Had to go back have the lenses changed it two weeks to get, they still weren't right. Had to go back again and they change them to a progressive lens and want to charge me again. The 60 satisfaction guarantee states that "if a doctor changes your prescription within 60 days of your examination, we will replace your lends at NO CHARGE!" So how can they charge for the change the doctor prescribed! Scam if you ask me.

Twice my contacts were sent to the wrong address and I still have not got them. They were ordered March 18 2015.

I went to the Morristown, TN east store and the lady was very friendly. I have Davis Vision Insurance through my employer. It's not the greatest but it ok. My insurance pays $140 for frames and basic lenses. Well I did all the ordering and then she tells me that Wal-Mart charges a higher RX fee for higher prescriptions. Why? My insurance pays for my frames. This fee is $12 per eye. Ridiculous! Just a way to get cash out of an insured man's pocket. Very upset!

I've purchased two pairs of glasses.. Neither pr were ever worn. Both times lenses were made so thick and heavy, (first time lady encouraged rimless) hideous. I asked for the thinnest, price no problem. After glasses received, joke because no one will work with you.. I had one lady named ** who blatantly ignored me.. Each time rocked on till the "money back guarantee outdated". Employees rude, unwilling to assist you esp if a problem.. This does include so-called manager!! Sad because so convenient to my home. I purchase 3-4 prs each yr just for fashion and this is the only place including other towns where the glasses were unwearable...

I recently went to Wal-Mart’s Vision center after my eye exam at the Drs office attached to Wal-Mart, Dr Was Great, then went to Vision Center to purchase glasses. Of course I have fine taste, and bought most expensive frames they had + upgraded to the Nikon Lenses that were the "newest technology." They told me they would be in on March 9th. I thought over 2 weeks?! Wow but Ok. I wear contacts and glasses are for only nights and weekends. 2 wks comes and no call. 2 days later I decided to call. They said they were sent in on the 7 and should be there that day or tomorrow.

So today (3-10-15), I had a eye appointment at Walmart Vision Care. The front desk was very helpful, then the Dr. came in (Dr. **). ** is his first name. First set of questions were normal. Do you have any prescription glasses? Contacts? I answered yes glasses. He ask if I had with me. I said no. Then he proceeds to spend the next ten or so minutes explaining to me why I should be driving with them on. And he just keeps going with it, he then tries to end that conversation by saying, "You look like a hard-headed individual. I'll just say this one more time," then proceeds to explain why I should be driving with them. And how I am putting him and his family and the other drivers at risk. I end it with, "I agree 100%. I am in the wrong for driving without my glasses on." He finally starts the procedure, as we get to the "which one was better 3 or 4" part of the test. I say 3 is better than 4. He states well that was a piece of paper on the road you didn't see.....

I purchased eye glasses at walmart and wore them 2 days and my ears and side of my head broke out so much. I had bad infection both my ears and side of face, had to go several times to doctors for shots and steroids. My ears swelled and the worse rash, I couldn't lay down for weeks because the pain was so bad. The eyeglasses came from China. I think the metal or plastic has something bad in them. All they want me to do is bring the glasses back and get new ones. I heard of lady having reaction to her flip flops she got from walmart and her feet looked like my ears and face. I can't find any help with this.

Vision center in Collierville Tn - The technician that was working in the Vision Center, looked at me and rolled her eyes and said "there are other people working here" and kept talking to her co worker. They were rude, unprofessional, and if that's the way Walmart treats people then I will not be back. I am not allowed to treat people that way where I work. I would never treat someone that way especially a customer.

I was a little apprehensive going to Wal-Mart for my exam and glass because of the reviews I read. But was very impressed with the service I got. Everyone was very nice and helpful. I decided on the $38. The only problem I had was decided on a frame. There were so many to choose from and I liked several. I finally decided on a white copper frame. I ordered them on a Friday and was told they would be in the following Thursday. They called on Monday and told me my glass were in. I really thought they had called the wrong person. But I went in and my glasses were there!!! I was so happy. I can see. And it only took a few days. They also come with a 12 mo. guarantee, so if I break them out, scratch them they will replace them for free! I would recommend Wal-Mart vision center to all my friends. My husband ended up going also for contacts and he saved a lot of money on them. I love Wal-Mart vision center!!!

I ordered a pair of glasses from the Walmart in Vista CA. When I received them they didn't seem right, but I was just pretty much ignored and told to just try them. At the time I ordered them I told them I had a problem with my current glasses and glare, she assured me these would work, adding the anti glare. Well now I am having a hard time seeing. They are foggy, like they need to be cleaned all the time and bifocal seems too high. I have to tilt my head to read closed caption on tv.

The frameless glasses I ordered came in about a week late. I was told one of the lenses broke on installation which slowed the process (no big deal). After several weeks I noticed one lense was scratching very easily, unusual since I ordered scratch resistance coating. I returned to complain and they accused me of abusing the glasses and sent me on my way. No attempt was made to check to see if the lense they broke was treated with the scratch resistant coating or not. The present glasses I have (not from Walmart) have no scratches and are going on 6 years old. Some time later I made an appointment with the optometrist to check for an internal eye bleed I experienced. He ruled out a retina detachment, which it turned out to be. As a retina detachment needs immediate attention (surgery), he did me a great disservice by misdiagnosing my problem.

I went to Walmart because of a very limited budget, believing I would get the best price. Instead, I left the location with a bill for over $300. I later discovered the store manager sold me lenses that cost 2 times the amount I have paid in the past. He told me that Acuvue 2 lenses were being discontinued and I had no other choice but the "newer" better Oayses lenses. Imagine my shock and anger when I recently went online to reorder and found this info was a lie! I will never set foot in another Walmart Vision Center for any price. I also had an eye doctor appointment with a doctor that convinced me I needed a different prescription strength. I left the store with a supply of contacts that did not improve my vision. I realize now what a mistake it was to assume a discount store would offer a fair price for a similar product. It's tragic the the store manager is deceitful since his behavior likely sets the ugly tone for all of those working under his direction.

I went in on February 18 and paid for my glasses and asked the optometrist a question about my astigmatism and also my eye plugs, he knew nothing of the sort, nor about my astigmatism in my eye. Therefore I had also handed to him my eye exam I brought with me from fla since just moving here recently about a month. Well with that being said... He told me a week from today I WOULD have my glasses and explained to him it's hard for me to see at night and if could possible to expedite it and I would pay. No he just stared at me and replied "NO! We don't do that here."

I was told that the pairs of glasses I picked out would not work with my script. They directed me into a pair I was not really happy with. Although I questioned it numerous times. The price of these glasses came to $517.00. I was shocked. Cancelled my order and went to Sears. I got the same glasses I wanted at Walmart but was told they would not work. Also got prescription sunglasses for $117.00 cheaper!!

I like my frames fine, but dislike the lenses. I sent them back and paid another fifty dollars for glare control, and I buy the cleaner wipes too, but there is continually a glare or a smudge on them. I have had many glasses over 84 years, but I have never had to clean any glasses as much as I do these. I can't see good out of them most of the time. They really get on my nerves. I bought them at the Walmart on Anderson in Ft. Worth, Texas. I plan to get them checked out by another optometrist, to see what is wrong with them.

Went into local vision center to get my child's stuff. Current contact prescription optometrist no longer employed whom completed exam there so current optometrist stated "not his problem". Do not go there. Wow walmart disgusted with your vision department not able to get contact prescription refilled at local area.

I can't understand the problems people have with Walmart vision Center. The one here in North Iowa is very good quality, and excellent service. I highly recommend. I got The Polycarbonate NL Progressives with Xtra active Transitions.

I purchased a six-month supply of contacts from Wal-Mart but I'm now on my fourth pair. They're chipping and splitting so I took them back. They manager Shelia has a smart mouth. She told me every problems I might be doing wrong yet I've been wearing contacts since I was sixteen. Instead of her just saying it's a manufacturers fault she keep at telling me what I did wrong. Yes I called the manufacturer and they said the same thing I said. They offered to give me free contacts and I happily accepted.

January 31, 2015, had my eye doctor app for new glasses, not Walmart. Upon checking my current glasses, they informed me that my glasses had the prescription was reversed. I have a stigma in my right eye, Walmart put the stigma lens in the left eye. I have had trouble with these glasses from the beginning two years ago. I took them back several times with the complaint that they made my eyes strain and water. They would check them and say they are fine, that my eyes needed to adjust. I have been dealing with this for two years, thinking it was my eyes! I took them back to the same store, all new people working. I explained what happened, they had no clue.

I was smelling a strange smell and couldn't figure out where it was coming from. After about a week I realized it was my new glasses I purchased from Wal-Mart. I washed them with soap and water and that helped but they still have a smell. This is my second pair of glasses from Wal-Mart. I don't remember having this problem with the first pair.

On 11/20/14 I paid for a pair of glasses for my sister and she picked them up in two weeks around the first week in December, then because of the change of prescription, she had to order a different pair of glasses which she picked up around Christmas time. She has actually worn the glasses for a month and realized that the frame is too big and does not fit at all and she has tried all the frames in the store and nothing else is better, so she decides to return the glasses.

I went to the vision center in Wal-Mart tonight to see if I could get an appointment on Monday, and they took down all my information and then asked me when I wanted to be seen, and I said "Monday morning" and the lady said okay. And then she asked "do you have insurance", and I replied "yes I do I have Montana state medicade", and she said "well since you're a medicade patient, you have to be seen last and I have an opening for Saturday." I felt like I was being discriminated against but I said okay and came home and talked to my family about it and they all said that's discrimination. I am definitely not going back there. That was my first time ever to go to Wal-Mart vision center and it will definitely be the last time ever.