Sterling Optical Reviews

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About Sterling Optical

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Sterling Optical provides eye care services and optical products such as eye exams, prescription glasses, contact lenses and designer frames. With over 100 locations nationwide, Sterling Optical combines eye care with a wide selection of eyewear options, catering to diverse visual needs and styles.

Visit www.sterlingoptical.com
Pros
  • Affordable pricing options
  • Quick service and turnaround
Cons
  • Poor customer service experiences
  • Product quality issues reported

Sterling Optical Reviews

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    Page 2 Reviews 35 - 65
    CoveragePricePunctuality & SpeedRates

    Reviewed May 29, 2025

    Alla was great with explaining my options. I got lenses that were a better fit for my daily use, and they worked with my insurance fast. What stood out was how clean the whole process felt, no long waiting, no confusing upsells. They offered a great price, and I didn’t feel rushed into buying anything either.

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    CoveragePriceStaffRates

    Reviewed May 27, 2025

    Roxy helped me find lenses that actually fit right with my frame, no weird edges or sliding. I’ve worn glasses forever, and this was prob one of the better fittings I’ve had. They offered a great price and handled my insurance without issue, plus I didn’t feel like I was being sold stuff the whole time, which I really appreciated.

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    CoverageStaff

    Reviewed May 22, 2025

    Got Rx sunglasses during the $100 OFF deal and they’re my new favorite pair now. Alla was the best, she helped me figure out the lenses options without pushing anything I didn’t need, accepted my insurance and was upfront about everything. Will definitely come back again.

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    CoverageSales & MarketingPriceStaffRates

    Reviewed May 2, 2025

    Yevette let me know about the $100 OFF promo on eyeglasses, and I’m so glad I asked! Ended up picking out a pair I really liked, and they offered a great price even before the discount. They also helped work through my insurance without making it complicated. Staff was chill, no pressure vibes. Everything felt easy start to finish.

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    Punctuality & SpeedStaff

    Reviewed April 30, 2025

    10/10 across the board! The staff here are so kind and patient. I had a ton of questions, and they took their time answering every single one. I ended up hanging out for like 3 hours and never once felt rushed. Just the best!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed April 28, 2025

    Shoutout to Roxy! I only meant to browse, but two hours later I had tried on half the store!! She was super cool about it and helped me narrow it down to the perfect pair. Honestly, I would've been lost without her. So happy with my new glasses!

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    Customer ServiceCoverageStaff

    Reviewed April 24, 2025

    Alla was with me the whole process, picking out the perfect contact lenses for me, helping me learn how to put them on, and then the whole insurance process. I'm very glad I came here. Everything went smoothly and their customer service is great!

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    Customer ServiceCoveragePriceStaffRates

    Reviewed April 22, 2025

    I’m really happy with my new lenses! Roxy helped me find the perfect pair, and the whole process was smooth. They offered a great price, and my insurance covered most of it. The customer service was great and they were very friendly and super helpful! Highly recommend! 👍

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    PriceStaffRates

    Reviewed April 10, 2025

    Thank you! I want to thank Alla, who helped me choose the best lenses and gave me a fantastic price as well!!! She was a pleasure to work with and I guarantee that I will be back here again in the near future!!!

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    Punctuality & SpeedStaff

    Reviewed April 4, 2025

    Took advantage of their amazing $100 off eyeglasses offer, and I couldn’t be happier with the experience! The process was seamless from start to finish. The staff helped me find the perfect pair, ensuring they suited both my style and prescription needs. My new glasses were ready incredibly fast, with zero issues along the way. I highly recommend checking them out!

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    Staff

    Reviewed April 1, 2025

    I came in and was greeted by Yevette, their manager. She told me about their amazing offer, $100 off new eyeglasses, and I did not have to think any longer! I chose the most perfect pair with their help and it was a fantastic experience!

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    PriceStaffValue

    Reviewed March 28, 2025

    Seriously, these folks know their stuff. The staff wasn’t just nice they were incredibly welcoming, knowledgeable, and genuinely cared about my eye health.. Totally worth every penny. Recommending to EVERYONE I know!

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    Staff

    Reviewed March 26, 2025

    Holy cow, I've never had a visit to an eye store this awesome before! The staff was super cool, and the whole experience was smooth as butter. Been rocking my glasses for a solid year now, and I'm still blown away. Seriously, the world looks SO much sharper…it's like I got an upgrade for my eyes. This place is the real deal! 🔥

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    Staff

    Reviewed March 24, 2025

    I've been coming here for 3 YEARS now, and these guys are the real deal. Seriously, best care I’ve ever received!! They actually take the time to listen, make sure I’m comfortable, and never rush me out the door. I always leave feeling taken care of, not just like another number. Feels more like family than an office!

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    CoverageStaff

    Reviewed March 21, 2025

    Expert staff! They handled my insurance question in minutes. I want to thank Alla for her attention to detail and professional help as I really was not sure what needed to be done, but she handled it all for me. Thank you!

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    Staff

    Reviewed March 11, 2025

    Been putting off new eyeglasses for a couple of weeks, but I couldn’t pass up the $100 off deal here! Yevette was fine to show me each model I wanted and helped me find a frame that actually suits my face, and made sure I got the best fit for my budget. No regrets at all!

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    CoverageRefunds & PayoutsTransparency

    Reviewed March 7, 2025

    Needed to update my lenses, but dealing with insurance always stresses me out as there is always so many tricky pitfalls. Alla handled insurance as a pro and she broke it all down so I wasn’t guessing what I was paying for!! Never thought I'd say this, but getting new glasses was actually a good time!

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    CoverageSales & MarketingStaffSales Tactics

    Reviewed March 5, 2025

    Was due for an upgrade, so I stopped here for new lenses, and I’m glad I did! Roxy walked me through all the choices, made sure my insurance covered as much as possible, and even helped me pick a frame that actually looks good and gives me that special feel. Everything was smooth, no pushy sales tactics, and I’m finally seeing crystal clear.

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    Staff

    Reviewed March 2, 2025

    Best eye care I have even been to! I highly recommend this office for anyone who has eyes. Their staff is friendly and professional, they spent 50 min to choose the best frame for my lifestyle. Btw they carry the most stylish frames of the day.

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    CoverageStaff

    Reviewed Feb. 28, 2025

    Been coming to this place forever, and now I'm bringing my kid along. Their gear is always top-notch, and the staff rocks. The front desk person was an absolute saint with my little one seriously so patient. They made dealing with insurance way less of a headache. Breezed right through the whole covid setup, and it was actually comfortable.

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    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2025

    I really enjoy the staff here. They are quick, friendly and efficient. Roxy and Alla were great in helping choose new and trendy frames. Would recommend this office to anyone looking for detail oriented staff who take excellent care of their clients.

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    Staff

    Reviewed Feb. 11, 2025

    The $100 off deal on eyeglasses was a lifesaver! I found frames I love, and the lenses are super clear. The team was helpful and made sure everything fit perfectly. I’ll definitely be back! I would recommend you to everyone.

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    CoverageStaff

    Reviewed Feb. 7, 2025

    Yevette was lovely, she made this visit a blast. She helped me with my insurance and found glasses I love - The lenses are sharp, and the frames are indeed stylish. I'll definitely recommend this place to my friends!

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    PriceStaffRates

    Reviewed Feb. 4, 2025

    Alla was patient and helpful! She walked me through the options and helped me pick glasses that fit my face perfectly, the lenses are clear and comfortable, and the pricing was really fair. Very nice experience overall.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2025

    The staff was extremely helpful and friendly and helped me find what I was looking for quickly. Lovely selection of frames, and I definitely won’t hesitate to return soon for their range of services. Thank you!

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    PriceStaffRates

    Reviewed Jan. 23, 2025

    I've been going here for over 4 years and have had great experiences every time. The staff are extremely helpful & knowledgeable. They will work with you to understand how you as a customer can walk away with great frames at really reasonable prices and they go above and beyond to make sure every box is checked.

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    CoveragePriceStaffRates

    Reviewed Jan. 9, 2025

    Happy to say that insurance really made a dent here. Got my glasses for a really affordable price. The staff were so so helpful in getting me the right deal so I have absolutely no reason to complain.

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    Profile pic of the author.
    Staff

    Reviewed Jan. 6, 2025

    The staff is super friendly and attentive to your needs. They also have some great offers like $100 off RX sunglasses which I got last time and I am obsessed with this pair. This eye care place deserves all the praise!

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    PriceStaffRates

    Reviewed Jan. 5, 2025

    Quality for price is outstanding. I personally have not been able to find a better pair of glasses. The frames are incredibly sturdy and the lenses are nice and thick. They are also just the right weight which is perfect.

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    Staff

    Reviewed Jan. 3, 2025

    Can't say enough good things about both the glasses and the staff. Yevette and Roxy both help me pick out the right frames. I was there for like 2 hours and it was absolutely no issue at all. Patient and helpful staff.

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    Sterling Optical Company Information

    Company Name:
    Sterling
    Website:
    www.sterlingoptical.com