Eyeglass World Reviews

I would like to thank both Alicia and Lacy at the South Tampa Eyeglass World. They provided excellent service when I needed a replacement pair of glasses. This is my first interaction with Alicia, she is just as professional and helpful as Lacy. Eyeglass World is fortunate to have such devoted team members.

Aretha & Lori are a true asset to Eyeglass World in Pensacola Florida. Very knowledgeable and kind. I had an accident and they were so comforting and supportive. Really know the product and answered all my questions.

Two of us went to the Hwy. 200 location in Ocala, Florida on 11-21-24. From the minute we walked in the service was exceptional. Dr. And staff were great, knowledgeable, courteous and friendly. At the end of the visit Sky was the icing on the cake. 5 Stars for this office.

I would like to comment about the crew at your 7190 North Academy Blvd facility. I've never had a more enjoyable experience at an optometrist's in my life! Everyone was both friendly and professional! I was taken care of as soon as I walked in the door! They figured out exactly what my insurance would and would not cover and answered any and all my questions. They made me feel like an old friend. My vision hasn't been this good in probably 20 or 30 years and at a heck of a lot cheaper than I expected! I will most definitely highly recommend this location to all my family and friends. Don't waste your time checking out other places. This is by far the best in town!

I have always had excellent customer service at Eyeglass World in Robinson Twp. Tami is always always welcoming to us. In this day and age her personality is surely needed. I will continue to go there for all my eyeglass needs.

General Manager helped resolve my issue. A+ Thank you.

Yes not long after I bought my glasses, the lens fell out. I took my glasses in to get the frames screw fixed. Come to find out the screw had broken in half, which should clearly be considered a defect. They proceeded to tell me the screw broke in half cause I kept taking my glasses on and off. At 63 years old I've had screws come out but I've never had a screw break in half. I definitely do not recommend Eyeglass World.

The staff working in the back is so ridiculously rude and lazy. One is in a hoodie just playing on his phone and the other is constantly sighing and making sarcastic remarks whenever we ask a question. Fire the middle aged ** woman in the back immediately!

Amazing customer service. Professional, friendly, fast service. Kourtney, Lee, and Cameron are the best employees hands down. They deserve and need a raise. Truly a very pleasant experience, can't wait to be there again.

About 2 years ago I went to Eyeglass World and got two pairs of glasses and paid for a very expensive optometrist appointment that did not give me the full exam I was told I would get, they did not dilate my eyes. They seem like good glasses but the other day one pair broke, the arm came off. I brought them in today to see if they would repair them and the optometrist said that the spring broke and they would not repair it. I thought eyeglasses that lasted for 8 or 10 years before, I still have a pair of those actually. I would not recommend eyeglass World as glasses breaking in just a few years seems to be poor quality.