Eyeglass World

I needed to find a place that would be able to put new lenses in my frames, without sending my frames out for 2-3 weeks. Eyeglass World stated they could do this. Took my prescription in and they were extremely helpful. Able to order my lenses and my insurance covered almost the full price of the lenses, this has NEVER happened before. I will write another review when my lenses come in and I will see how they did in that regard. Will keep you all posted.

I felt compelled to write a review to praise the Clearwater EyeGlass World because of Lisa and Danielle. First of all I have been diagnosed with ‘Diabetic Retinopathy’. I have had my left eye operated on and get periodic shots in the right eye. I broke my progressives and they couldn’t be fixed. My retina specialist suggested I wait to invest in a new pair of glasses because my eyes are in transition. So I bought one pair so I could read and another for distance to save money. Frankly this solution was driving me crazy trying to keep up with taking them off and on.

Once again I was fitted with the perfect pair of frames. Heather (Hodges and Beach) is the reason I continue to buy my glasses from this location. She suggested some frames I would never have tried on but absolutely loved them when I did. She is friendly as well as knowledgeable. Her fashion sense is something I rely on when trying to find just the right pair. Over the years she has helped me pick out 6 different frames…each one better than the last.

Dr. ** was great, professional and courteous. The best price advertised with no bait and switch. Updated equipment and testing. Premium frames available with lens options. They took my insurance AARP/United Healthcare. Overall a great experience without high cost. With my insurance I got out of there with 2 pairs and exam for under $65. Location was at 7470 West Bell Rd, Glendale, AZ.

I have a very severe astigmatism. I have never received such a well made pair of glasses. The customer service is as just simply outstanding. The only time I set foot in the office was to pick them up. I never wear my glasses outside my house. These, I wear proudly!

Eye exam on 11/9/21. Said new glasses will be ready by 11/23/21. Called - was told glasses not ready, but will be by 11/26/21. I advised her that new glasses are needed before 12/1/21. Old ones are just too scratched up. 11/27/21 and 11/29/21 Called again - told glasses not here, also told -have not had time to go through all the boxes of glasses yet. 11/30/21 called again and after being told, "Your glasses are not here, need to go through all the boxes of glasses," I asked to speak with supervisor. My glasses were found.

Updated on 08/07/2021: This is the second part of my review. I received my glasses after 3 three weeks whereas I finally called them. They never called me to tell me my glasses were in. The first time I put them on my vision far away was blurry. They told me there could be a period of adjustment. After three days my headaches got worse and I started seeing double as if I was crossing my eyes. I returned them only to find out they didn't catch at my eye exam I needed prisms in them. My last 3 had them in it. Needless to say I returned them and wasted 4 weeks plus driving 1 hour each way only to not have new glasses. They offer to fix them with my optometrist prescription. Not gonna happen. Now I have to start all over again.

Jody assisted mom in finding the perfect glasses and she did not try and add on or make mom purchase more than what mom wanted. We were very happy with the service and quality of the glasses. We will keep using Eyeglass World. Very pleased.

I have used Progressives for decades but I wanted to know in January if I should get separate glasses for distance and one for reading. OMG I never realized how much I would be switching them from one pair to the other. So I returned to my Progressives. Today I wanted to experiment with bifocals. The store associate, Katheryn (Katie) was an immense help. Where she excelled was in explaining the various options for Progressives. I'm going to try the bifocals but I'm excited that the Progressives and all of the options that we discussed might very well be something I may want to pursue next January. Thank you Katie!

Have used this co. for several years and have actually driven a lengthy distance just because of service. This has come to an abrupt halt not only with service and attitude but with product promises that are not adhered to. Promised one thing and then not followed through with. I will have been waiting for this years glasses for 27 days as a measuring mistake on their part. Ridiculous. I do not see myself returning to this office on Hodges blvd., Jacksonville, FL.