Eyeglass World Reviews

Two of us went to the Hwy. 200 location in Ocala, Florida on 11-21-24. From the minute we walked in the service was exceptional. Dr. And staff were great, knowledgeable, courteous and friendly. At the end of the visit Sky was the icing on the cake. 5 Stars for this office.

I would like to comment about the crew at your 7190 North Academy Blvd facility. I've never had a more enjoyable experience at an optometrist's in my life! Everyone was both friendly and professional! I was taken care of as soon as I walked in the door! They figured out exactly what my insurance would and would not cover and answered any and all my questions. They made me feel like an old friend. My vision hasn't been this good in probably 20 or 30 years and at a heck of a lot cheaper than I expected! I will most definitely highly recommend this location to all my family and friends. Don't waste your time checking out other places. This is by far the best in town!

I absolutely love this location in Melbourne, Florida. I was introduced to Jordan, she really knows everything about eye glasses and prescriptions. The main computer had some problems but she took the initiative and worked it on her phone through the website. Once the problem was solved she transferred all the data from her phone to the main account. She was so happy to help and ensured that my visit was worth the trip to Melbourne. We really need people like her, Best customer service I have ever had. You now my business from her on. Thank you so much Jordan.

Unbelievable customer service! Took care of my wife & I from exam to glasses & contacts. Fast service. Called. Offered to stay late. Made sure all was good. Manager stopped by every time we have been, greeted us by name & checked to make sure we were being taken care of. Would highly recommend.

I must say that I am an elated customer!!! The chosen frames make me look so sophisticated! I loved there was No Pressure and total assistance all the way through the power process. J&J were so awesome assisting me when I needed more than a pray today!! Thanks SO much!! This location comes highly recommended for sales and service!!!

Aretha & Lori are a true asset to Eyeglass World in Pensacola Florida. Very knowledgeable and kind. I had an accident and they were so comforting and supportive. Really know the product and answered all my questions.

The staff working in the back is so ridiculously rude and lazy. One is in a hoodie just playing on his phone and the other is constantly sighing and making sarcastic remarks whenever we ask a question. Fire the middle aged ** woman in the back immediately!

Amazing customer service. Professional, friendly, fast service. Kourtney, Lee, and Cameron are the best employees hands down. They deserve and need a raise. Truly a very pleasant experience, can't wait to be there again.

About 2 years ago I went to Eyeglass World and got two pairs of glasses and paid for a very expensive optometrist appointment that did not give me the full exam I was told I would get, they did not dilate my eyes. They seem like good glasses but the other day one pair broke, the arm came off. I brought them in today to see if they would repair them and the optometrist said that the spring broke and they would not repair it. I thought eyeglasses that lasted for 8 or 10 years before, I still have a pair of those actually. I would not recommend eyeglass World as glasses breaking in just a few years seems to be poor quality.

Deplorable Customer Service. I’ve been a customer at Eyeglass World, Noblesville Indiana, for several years and have been satisfied until today. I had my annual eye exam last week and ordered two sets of glasses – one with progressive lenses and another single vision to use while working at my computer. The OD’s prescription was wrong for my intended use as computer glasses; they were too strong. I had to make another appointment to be re-examined; no problems there, in fact the OD was very gracious.