America's Best Contacts and Eyeglasses Reviews

After many years of going to AMERICA'S BEST for eyeglasses, this visit was my last. Their TV ad for 2 pair of glasses for $69.95 (including eye exam)gets a lot of attention and their offices were usually packed with customers. On this day I went in thinking I was going to get my 2 pair of glasses for $69 or $79. So I took the exam, picked out frames etc. When it came time to pay the bill was not $69 as on TV or $79, $89 not even $99 but $198.95! What a rip off!!! The lady said things had changed and that the $69.95 was for 2 pair of frames and that the lenses were extra now. They don't tell you this in advance because they know most people use to coming there would leave, so they let you take the exam etc. so you are obligated. This is very unfair and deceptive to everyone. They need to let what customer they have left know about the scam before they get hit with 3 times the usual cost for the same glasses. They're on their way out of business, I give them 1 to 2 years

I would like for stores like America's best to have to stipulate when they advertise that their 2 for $69.95 (that they advertise on television and in their store) is only for certain prescriptions. They do not put any type of disclaimer or small print on any of their advertisment regarding filling prescriptions for consumers who have a higher prescription that calls for a thicker lens or if you have any type of stigmatism problems, etc. How you find out is when you go into the store as I did, someone tells you after you pick out frames that your lenses would be too thick, which is what happened to me or that it would require more work to fill the prescription because of the high strength of the prescription.

Well, it started back in 2002. I purchased several boxes of contacts that they were running a special on and the 3-year plan that they have. The wait was, of course, very long, but I was alright with that I guess. I really didn't have any problems picking them up either. I also used them back in September to get glasses. After removing my contacts, and having my eyes fully dilated, they tell me to go out and pick a frame.

On October 9,2003 I ordered two pair of glasses. Ten days after that I received them. I was having trouble seeing with them and they said they just need adjusting. So they adjusted them and I was still having problems. Like a stop light I was seeing two. So I went back in again and told them and they said lets adjust them. So here we go again, that didn't work.

I went into America's because it seemed like a cheap place. I had scheduled an appointment for 5:00 PM. The person whom I scheduled the app. with neglected to tell me that I have to get there about 15 minutes early for the pre-screening ops that the technicians do. So, lucky for me I was there earlyanyway, and after about 20 minutes the tecnician got to me and took my eye measurements.( I was there for contacts)