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Vivid Seats Reviews

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About Vivid Seats

Vivid Seats is an online marketplace that lets people buy and sell tickets to live events, including concerts, shows, music festivals, sporting events and theater productions. Vivid Seats serves as the middleman between customers looking for tickets and sellers. It has sold over 100 million tickets and has a 100% buyer guarantee and a reward program.

Visit www.vividseats.com
Pros
  • Easy access to event tickets
  • Rewards program
  • 100% Buyer Guarantee
Cons
  • Ticket prices can fluctuate
  • Fees increase total price

Vivid Seats Reviews

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    How do I know I can trust these reviews about Vivid Seats?
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    Page 41 Reviews 5775 - 5925
    PriceOnline & AppEase of Use

    Reviewed Oct. 4, 2017

    I like the ease of finding the event and being able to choose what seat you want at Vivid Seats. They have a layout of the venue and you can pick and choose the seat you want. I love doing this as it helps me compare prices of seats from different areas of the venue. And it is very easy to order tickets on Vivid Seats. First you have to make an account. This helps for future uses so when you come back to the site, it has your info already for you to use. Then you search the event you want to go to. Then you look for the seats that are available and you choose what seats you want. Checkout is fairly easy especially if you have an account. They have your credit card info on file so you can pick that as a form of payment. Finally, you either download the tickets or they are mailed to you. Overall, it's fun and simple to use Vivid Seats. I find their website features more appealing than others.

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    Customer ServiceSales & MarketingPriceEase of UseProcess

    Reviewed Oct. 3, 2017

    Vivid Seats is easy to find and access. They also have a very easy to use website. The prices were as good or better than other sites. The customer service is fantastic and can easily answer any questions you may have. So far, it works great. But even though their prices are fair, I and most people I know would always like and benefit from lower prices. Vivid also needs to get their branding out in public more, away from the computer or internet. This would then lead people to look them up on the computer or internet. Bonus for Vivid and more customers and sales.

    Vivid works great and others should try it. My experience was outstanding and I encountered no difficulties at all. Friends of mine have also said the same thing. I didn't expect it to be such a smooth process. I will definitely use Vivid again with no hesitations whatsoever and I would definitely recommend checking them. Try it, you will not be disappointed.

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    StaffEase of Use

    Reviewed Oct. 2, 2017

    I made an account and it was very easy to use the site, I had bought tickets for a upcoming event and it was a very simple purchase. I very much like the quick load times and the easy navigation of the site. A common issue is slow, unresponsive websites but is not a concern with this site. I would like to see what this site has to offer in the future and the changes it decides to make to its homepage.

    But I would add more visual attractions that draw attention which increases the chance that a user will click to see what it is. This will also increase the amount of time a user spends browsing the site and searching for more information. What would really help with this is possibly a new font or graphic designs. Capitalization is another tool that could be used to draw attention to the site. This overall was a very impressive hands on site that I am guaranteed to use again. I will very likely refer a friend who may also give a review of the site as we have similar opinions. All in all I love the site. Keep up the wholesome work and thank you for the amazing memorable experience that I am not soon to forget.

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    Process

    Reviewed Oct. 1, 2017

    When you are ready to purchase your ticket you are given an option if you want to make an account. The process is easy and not very difficult. If you have an issue there are places you can go and ask questions. Also I like it when you enter the Vivid Seats website and you don't have to put your area in. You can automatically get tickets to events that are near your location. While the experience was good, I hate the fact that there aren't much information about what is going to occur during the event. I want to know more details about the event.

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    Vivid Seats Company Information

    Company Name:
    Vivid Seats
    Website:
    www.vividseats.com