Little Caesars Pizza Reviews

Firsts they don't do medium pizzas only larges. The pizza I ordered came with half the toppings I ordered. I paid for 2 ranches that didn't come and the wings were literally the size of a half dollar. I called the store in Fullerton on Orangethorpe 92833 and was advised they serve what they have... I'd suggest using a different vendor for wings or charge a lot less.

Little Caesars on Schaffer Road, Converse, Texas is OUTSTANDING. Manager Mr ** runs a tight restaurant, always dedicated to job and customers. Need to be promoted ASAP!!! Position such as Assistant District Manager, Assistant Regional Manager, Or the management of being a Trainer for all newly hired and newly promoted managers.

The Crazy Bread I received was uncooked dough with rancid topping. Tasted like sour milk and I almost threw up. One bite and it was in the garbage. Pizza was only cooked on bottom with a strange liquid on it and uncooked canned mushrooms. I complained to manager, first he denied the order. Said I must have ordered it elsewhere, two minutes later he says he made it himself and it was fine so he didn't want to talk to me anymore and refused to resolve. So, I'm very sick right now, pretty sure food poisoning. Must not take much because I could only handle one bite of each rancid, sour milk tasting item before tossing in the garbage.

I am a foster for Claws and Paws Rescue and we had a charity event Sept 27th in Houghton Lake. I was chatting with Rob **, Manager of the Clare Store and he donated 3 pepperoni pizzas, bread sticks and brownies for our volunteer crew working that day. Rob is awesome, and our crew wants to say a huge Thank You for your kindness and generosity. Pizzas were awesome! Custoner service was spot on. The event was fantastic. The dogs even got some pepperoni off our pizza, lol. All the dogs from the Rescue say Thank You!

I went to the Little Caesars on 41 in Ft Myers. I have gone there for several years. This time I was greeted with a lot of new people. I ordered ahead of time, but picking it up in the drive-thru wasn't happening because they let people order and sit there. I went inside and told them I was picking up my order and gave name. She walked away. A guy asked me the same info and went to wait on people at register. The girl noticed I was waiting, got my pizza and put it down and said, "Is this your name." I went home to discover my deep-dish pizza and Italian cheesebread was thin-crusted. I called to ask what had happened to my order and the girl response was, "It's whoever makes the crust."

I walked into the Little Caesars location in the Abbott location in Anchorage Alaska. I asked the individual if he had any cheese pizza puffs already on hand, the individual stated No, I then asked him how long would it take to make a order of cheese puffs to go. He stated that it would take 8-10 to make. The individual asked me my name 3x after me telling him my name as if he was irritated that I was there to order. I placed an order and waited in my vehicle for 10 mins. After 10 mins I walked back inside Little Caesars to receive my order. The individual came from the back of the store and gave me my order. After checking to make sure order was right before leaving I noticed that I was called ** Dude as my name for the order. I’m speechless that we live in a society that uses color and discrimination for identity in 2024. I will never support or eat any Little Caesars food chains.

Twice I didn't get my order delivered. 1st time wrong order. 2nd time it never was delivered. Called in both times customer service 45 min hold each time. Report was taken. Never received refund over $50. No email, no nothing!

First time ordering by using the app. Picked up and didn’t look at the food packed. Very unhappy with the order of the crazy bread. A tiny piece of bread like the size of two fingers was counted as one in the order.

Every time I order from E. May Street Location in Winder, Ga my order is great. The experience is great right from when I walk in the door to when I walk out. Heather S. and her staff are awesome all the way around. The best pizza I've had in a long time. Thanks guys!

Do yourself a favor and do not order from them. They hire thieves to deliver your pizza. One time I ordered two boxes of pizza but only received one. Recently, both were missing. When they called the driver, he claimed that he handed the pizza to us. BIG FAT LIE!!! Do better!

On 6/6/24 at 9:30PM my family of three walked in (we happen to be **). The people in front of us (**) got and paid for their food with no problem.. My family ordered and they said that "the computers were down". We waited there in front of the lady and manager as it got more and more awkward for both of us. Finally, she said that the computers were down and not able to be brought back online. We took off.. But we waited in the parking lot right outside the door, every other customer that paid at the register got everything that they ordered with the computers running.. Oh I bet you guessed it, they were all **.

Kaysville Utah 283 North Flint Street. Poor management. I have never left my food at a restaurant until now. I purchased a classic and an extra most bestest. The worker couldn't tell me which was which. They were identical. The worker wanted to make it right but the manager refused to correct it. I asked for a refund and he said that they don't refund for making it the way they do. Drive the extra mile to another little Caesars.

This franchise use to be good. Now it's ruined by the useless employees or manager. People don't care, they lie, they are Hypocrites, and don't know why they're there, they have one simple job, to make pizza in a short time, can't even do that.

Worst experience ever and it’s bad when you get called a ** for venting to a friend about something that don’t even concern this company. And how you try getting an order corrected cuz what they gave you can cause problems that could put you in the hospital and get treated with the most disrespect by a supposed manager. Then to resale the pizza they got back from me. Worst I could have ever of imagined. Thought this place was better than that. Well I was wrong. Buyer beware. And they don’t give receipts to people.

I ordered 2 peps and 1 cheese and was told to wait 25 mins. I waited in my car. Came back and was told it was in the oven. No problem. I went back in my car and waited 10 mins. Went back in and gave her my name. She went in the back then came back and said “You want a refund”. Never approached me in a professional manner and never told me the reason, I had to ask if she gave my order to someone else. She said yes because someone had the same order. What’s the point of asking for names when you not asking everyone!!! I paid with a gift card and my debit card. I threw out the gift card when used and was told she couldn’t give me back my money unless I had the card. She even insisted on me going outside and looking for the card. I told her that she needed to give me another give card or cash. She said she couldn’t do either.

I ordered an all extra cheese thin crust pizza from 15 E 167 street, Bronx New York, 4/6/2024. The cashier asked me 3-4 minutes after I placed my order, if I wanted pepperoni. I told her "No. Just extra Cheese Please". The Cashier seemed nice, I was extremely nice too. In fact, once I arrived home and began eating my pizza, I could taste pepperoni, It was disappointing to me. I worked all day and around 4pm, decided to purchase from Little Caesars. While, I believe the pizza preparation was CROSS CONTAMINATED. For example, taking the pepperoni off my pizza, then adding cheese and sell it to me. It’s also possible the person making my pizza used the same gloves or unwashed hands they used to touch the pepperoni, then add cheese to my pizza. In addition, I’m vegan/vegetarian. I do not eat meat-pork. My taste buds are alert. Lastly, been periodically nauseous. Disappointed customer.. Nikki

The service is legitimately terrible... I have time to write this review while I have already waited 5 minutes for anyone to even TAKE MY ORDER. Rude incompetent people that can't even keep a single pizza on the rack on a Lazy Saturday morning. Do better for yourself and don't waste your time trying to eat here.

Urgent Refund Issue - Unprofessional Handling of Cancelled Order was told a refund will not be issued. I am writing to bring to your attention a distressing experience I recently encountered with two well-known companies in our area: Cash App and Little Caesars. As a loyal customer, I believe it is essential to highlight the unprofessional conduct and lack of accountability exhibited by these businesses. I am a single mother trying to feed my children and this night it just happened to be the last of my funds that I had to feed my daughter. I ordered online everything went through fine. Well 5 minutes goes by and I receive a text message stating my order was cancelled and if I had any problems or concerns to contact them; and I did. I was told my order could not be processed with no explanation as to why and that they can't do anything but issue a refund and it would be 7-10 days before they will process it.

6801 Ogden Ave, Berwyn, Il 60402. I’ve been to this location multiple times and this visit was unpleasant and gotten insulted by the manager! 3/31/24 at 11am. I ordered 5 crazy sauce part of my big order and 3 sauces are full and 2 are less than half! I asked the employee to please put a little more as the other 3 are full! She said she cannot because she can get in trouble if she fills a cup?! But the other 3 are touching the lid! I don’t understand. She asked if I would like a refund??? I asked if she can please fill the 2. She said it’s a policy they are allowed to fill to half.

When I went to Little Caesars Pizza in Chatsworth, I was very disappointed at how slow they were when I ordered online for pickup. I had to wait 40 minutes even though it said 5 min. There was also a hair in my pizza which was revolting. I'm not impressed with the punctuality this location possesses. The pizza was a bit stale and you could tell it was not fresh. The cheese was very crusty (I ordered stuffed crust). Also, my pizza was ripped apart for some reason when I opened the box. My crust was burnt and I could barely even chew it! What kind of pizza place does this?I AM NEVER GOING TO THIS LOCATION AGAIN! ONE STAR!

I witnessed a complete lack of any customer service skills. This location is on Slappey Rd. in Albany, GA. 31701 (229) 299-4162. They gave me the impression that I was really bothering them when I arrived. No greeting, no smiles. I can tell they don't like their jobs. Ordered a pizza at 5:45 pm and was finally handed my pizza at 6:55 pm. No apologies for the delay, no 'thank you for coming in'. During this awful experience, I actually witnessed (as did the other 10 to 12 people that were waiting for their food), a person come in and asked the manager (who, by the way was not managing the restaurant, but making pizzas instead,) that her code was not working at the pickup rack. The manager told this person 'No problem', and opened the door, and gave this person 3 pizzas.

Little Caesars I ordered pizza for my kids while I was on bed rest. My order came completely wrong. I called the store and spoke with Nick the manager who stated that he apologized he realized the order was wrong however could not catch the driver in time and could comp my entire meal to pick up. I advised I couldn’t drive right now due to my condition. He stated that wasn’t a problem. He wrote my name down and I could come get it at anytime. I sent my mother and my children up there to grab the order today. He turns my family away and says I should had came within 14 days yet he never gave a time frame. He says it is a reasonable time. Well I asked why didn’t he refund me because I stated to him I was on Bedrest And could not drive. It is well under 30 days.

When we pulled up to the drive thru a salesperson saw us pull up and politely turned around and walked off. 10 minutes later when he finally did come back we were informed that they could not accept cash because they just closed the drawer, 30 minutes before they closed! Now if you close at 10 why would you close the drawer at 9:30. Y'all need to do better.

This company has really turned it around in my opinion at least at the glenolden location... Consistent product at a very, very reasonable price. It's my 10-year-old's favorite pizza. I kind of like it too. I mean it's not a $20 pizza but it's consistent.

Went to Little Caesars in wylie. A ** lady asked me in English for my order...I requested my order in english (I know I have a heavy accent because I was not raised in usa)...and the lady said talk to me in spanish..I said, "You asked me in English what was my order..that's why I talked to you in English.." She said, "We are in usa and you supposed to talk in english.." I am angry because she is a ** lady..I will never eat at that place anymore.

Called a order in, they said pick up in 15 minutes, went to pick it up at drive through window and they said they had no order by me. Told me I had to wait 30 minutes so I paid them. Another woman came up to the window and said forget the drive through people and slammed the window shut. 20-25 minutes later after making me wait on purpose she handed me a refund and not my pizzas. I was obviously shocked at her mannerism. At this point no pizza for my autistic child that only eats Little Ceasars pizza. Very disappointed in the service and management in Thomasville NC.

We ordered the Detroit style. The dough was not fully cooked, there was more cheese than I have ever seen. (slide all toppings off the one side of the pizza on to the other side which was different toppings). Could not tell that it was even cut.

Tried to cancel a misorder. They wouldn't let me. They don't cancel. I tried to do it online. There isn't an option. I tried to request a refund via their website but they wanted all of my personal information prior to even requesting one. Why can't I go to the counter and just get a refund? I hadn't taken the pizza out of their warming box and they wouldn't give me a refund. Seriously?

All of the Little Caesars ran by this family in Silverdale Washington were closed due to mechanical issues so they didn't have to do the veterans day deal. My family and company and employees won't be using any of their businesses anymore. Support the troops.

I live 30 miles out of town, I never have a problem with Little Caesars in Shiprock NM, BUT today I ordered online, my receipt clearly states half sausage and the other half bacon, ham and pineapple but everything was mixed,,,,Made my grandbaby angry, I called the store and the manager stated IT can only be fixed the same day,,,I'M NOT GONNA DRIVE 30 MILES TO FIX IT!!! GRRRR!!!!

I ordered pizza on the Little Caesars app and it said it'd be ready by 5:39 and I was waiting for 30 minutes just for the lady at the register to have it in the wrong pizza oven. If y'all are gonna have an app for pizza to skip the line then fix your app. I waited forever just for them to mess it up and place it in the wrong area instead of the oven where people order from the app. Sorry to say it but I will not be ordering from Little Caesars anymore.

My experience was fine, what I saw is the thing that disgust me. I came in one afternoon to try one of the new calzones, they were pretty busy, this female came from the back to take a few orders, she clearly was making pizzas, this women had on BOTH hand jewelry, I mean rings on every finger. I thought OMG if she don't take them dirty ring off.

They just can't get anything right.... This is the third time I have tried to get a pizza and they seem to have a problem with reading the order and making it right.... I guess it's back to Domino's. It's cheaper anyways.

Ordered 8 pizzas for a baby's 1st birthday party. Today we decided to eat the leftover pizza, only to find a ROACH embedded into the pizza crust. We are all so disgusted. We want to warn others about this so they don't have the same experience we had. If you don't want to find your pizza with a roach, avoid this place!! Where there is one roach, there are more!!

I was enjoying a honey bun and I happen to find a piece of paper in my honey bun. I’m very upset because I could of choked on it. I was not expecting to see what I saw in this honey bun. I have picture of this if I need to show you guys.

Usually pick up but tried delivery. 1st message said 5:00, 2nd message said 5:20, 3rd message says canceled but they already charged me. No answer when you call. I'm furious, will never buy from them again. I'm out over $30.

I ordered 10 pizzas on the app for 9/9 (I have screenshots of this confirmed date). They were delivered 9/8. No one can explain why this happened. I could not get anyone to answer the phone and had to drive out of my way to the location to be told I needed to bring the pizzas back for a refund (that takes 2 to 3 days to receive) and place an entirely new order. I eventually got them to waive the refund and reorder so I can go in on the correct date and pick up the pizzas without paying again. That's all I'm told they can do but nothing is being done about the time and gas I have wasted driving back and forth several times, or the time I will miss at the event the pizza is needed for.

I ordered a stuffed crust pizza cheese bread and sauce. I received the bread sticks and a cheap hot and ready pizza neither were hot I may add. I called the store, they were supposed to remake, never heard back. Called the 800 number, they would give me a 10 percent discount the pizza I ordered and paid for was 6 dollars higher than what I got. Do the math. Plus it wasn't what I ordered. I just wanted my order right. So I left a bad review on one their web pages, wanted me to private message them and didn't do any better. Guess all these places just rip people off. So I guess if you want your stuff right you better go into the store and make sure you get your stuff right. Because this company does a poor job in making it right

I am a T-Mobile customer and we get free breadsticks. Ordered 2 pizzas and was charged for the breadsticks. Showed the manager the website and he said he could not help me. Called corporate 2 days, no one answered. Also sent an email.

Great service and good quality. Kind of heavy on the pepperoni and too light on the mushrooms in a few instances. The portal service is very convenient, need more chairs in the area for customer waiting.

I ordered on May 12th 2023 & had to cancel my order due to it not working out. They have owed me $66.72, it's August & I still have not gotten my refund. I've spoken to so many people! This company is garbage.

Once again the store at 2925 K St Omaha Ne did not give me what I ordered. 3rd time now so I will no longer order from this place. I spent $64 and out of 4 pizzas I only got 3. And even those were not great. Pizza 1 was the new double pepperoni with crazy crust, hardly double the pepperoni and definitely not the crazy garlic crust, just plain crust. Pizza 2, thin crust cheese with EXTRA cheese. No it was not extra anything. Pizza 3 pretzel stuffed crust pepperoni, not sure what they consider pretzel dough. Pizza 4, 3 meat - did not get.

Went to get a pizza at Little Caesars on Bee Ridge in Sarasota FL. Had a gift card. The card reader at this location would not accept my gift card (Little Caesars gift card). What is the purpose of a gift card if it cannot be used? Will not allow online gift card usage to order a pizza... Way to go Little Caesars....You earned another bad review...

I order a cheese pizza and received a pepperoni, I don't eat meat. Not a huge deal but had to order another pizza. I wrote to corporate thinking I would get a coupon for a pizza or at least a response. Got nothing, I guest I don't need to give them any more business for their horrible salty pizzas.

Like a bad relationship I went back again.. but I'm finally done..Paid more than double the price of a pizza, dessert, and drink for delivery in Somerset KY, 3 items and only got 2..who wants to eat with no drink. Not sure if it was the driver or the store that thought they wouldn't include it. But hey it is hot so bottoms up Steve if you needed it more than I did. Thanks for the loss of appetite that occurs every single time. Attached photo courtesy of Steve the driver...oh Hannah from customer support says I'll have my $3.45 refunded in about ten business days...that's no problem considering I wasn't suppose to receive the whole order until Feb 2024...yes, it says so right on the receipt I received via email...good grief. Get it together Little Ceasars, your ridiculous is showing...again. Ok so now it won't let me upload the best part...the delivery date...I can't with these people.

No cheese on half my pizza, Semmes, AL store. Shame on you guys. How you mess up a pizza? Yeah, I know cheap, hot fresh, but you guys can do better. Don't make excuses. If you're gonna do something, strive to be the best.

Went to location on Gate City Blvd. Greensboro, NC to pick up an online order for half cheese and half sausage/ onions. 1). They cover the entire pizza with sausage and onions. 2). The pizza was not cooked. Raw dough.

So glad the pepperoni pretzel crust is back even if for a limited time. My absolute favorite pizza. The price is great too. I'm not sure why it is limited time please, please have it as a regular on the menu.

Can't blame anyone but me for returning like a bad relationship. 3 orders ago they forgot my desert (So I called and had to pick it up, fine-it happens). 2 orders ago I ordered A pretzel crust and got a pizza that looked burned and had no sauce and I said I would not go back. So I waited a couple months and thought I would try again. Nope, this time they left off 2 orders of crazy bread and when I called the store (3 times) the store help kept redirecting me where it would just ring with no answer. So 3rd strike you're out, I won't be back. I like them but not enough to drive to another one. Goodbye.

So. I stopped in for breadsticks. 3500 S just E of Bangerter. I notice 4 signs advertising a half pepperoni pizza and half breadsticks, two drinks. I said I'll take that. I was told. "Oh no we no do that anymore.." Hence multiple 4 signs advertising?? Take the signs down lazy ** or do your job..seriously.

This is specifically for the Massillon, Oh location. Had not had a good experience here the last 2 times I've visited this location. Pizza was cold and gross looking when we got it home. There was no time marked on the box and it was obviously way passed the throw out time just by looking at it. Then I call them about it and they want 50% of the pizza back and I made a comment that it was so old it didn't have sauce on it anymore so the replacement pizza I got had extra drippy sauce on it. If you've ever had leftover pizza then you know that the sauce gets absorbed by the crust mostly and it's kinda dry. And the other time I got overcharged and they wouldn't give me my money back so I spent 20$ on a pizza that should have only cost 6$ but they probably do that all the time and just pocket the money. I'd rather go to a grocery store and get a frozen pizza than get pizza from this place again.

Poor customer service. Rude and inconsiderate cashier. Gift card wouldn’t scan. Verified money on the account but cashier stated they couldn’t key in the numbers. Reluctantly she did and all was good to go. She suspended the transaction for no reason and now no money on the gift card and no pizza. Guess they needed the money more than I did. Went Marco's instead. Had much better pizza but also had an even greater customer service. No more Little Ceasars Pizza for this family.

I was unable to eat the pizza because it was dry and overseasoned. I should be refunded the whole amount for my pizza. I will not be back at Little Caesars on Milford Street if they're going to sell product, they should lightly season their food due to some people have an allergic reactions to some of food that is seasoned.

Little Caesars has one of the worst pizzas ever. My experience with their pizza was not pleasant at all, more like disgusting And I have to wait for my pizza for at least 10 to 15 minutes all to be disappointed.

I ordered food for delivery through their app. Had all the correct info placed in. Waited till it said the food was delivered. Checked my front and back of my house and nothing. Went to track the order seen they posted a picture of it. Wasn't my house! I called the store directly and was told they don't deliver. Told them, "We'll I ordered this through your store and Doordash picks it up. So who do I get a hold of to figure this out." Guy on the phone said, "Well you can call around to other stores to see who delivers." Weird cause it shows on their web page that store delivers. So I called the customer support. That took 30 mins of waiting to talk to someone. Then told them what happened and all I got was, "Well you'll have to wait 7 to 10 Business days to either get a refund or they may reach out to to." Are you kidding me 50 dollars out the window. Worst experience I've ever had. Will not be ordering through them ever again.

I tried to order a pizza online on 12/27/22. The order was for a special offer only available when ordering online. Long story short on that, the order was rejected so all I managed to accomplish was to provide Little Caesars with my personal information. After filling out the order form which included providing my phone number, I started receiving spam phone calls the very next day and it's hasn't stopped! It had been many MONTHS since I last received spam calls until I provided my number to Little Caesars. This is beyond coincidence in my opinion and I'm posting this to help make others aware of what happened to me after giving these scoundrels my phone number. Be aware or the same might happen to you!

Yesterday I ordered 3 meats pizza. A 2 liter of Pepsi. 2 dipping sauces. Receive a 2 topping pizza, with nothing else.. Cost was $23. Pizza was $8.99. Called Little Caesars, with no one answered phone after 34 mins. Called support. Which I asked to stay on line until they did with no connection to little Caesars in Wilton Manors. Asked to to refund all but pizza missing topping.. I recommend not to use this business. Try Papa John's. Still waiting for refund. Have picture of pizza. And snapshot the purchase order. Didn't help this nightmare of community service..

I placed an online order with Little Caesars. Not only was the order cancelled because DoorDash (per the usual) couldn't make the delivery. Little Caesars does not get notified of this which is a huge issue in itself but now I have to wait for up to two weeks for my refund. Not only did the DoorDash driver get the tip, but she took off with my food. Unbelievable! I will never order from Little Caesars or DoorDash again. Poor customer service all the way around!

I am a DoorDash’er, and I recently did a pickup from Little Caesars in Plainfield for a customer. The order was not complete, even after the employees assuring me it was. Totally incompetent management and staff!

When my order was due, they texted me that it was cancelled. I called the location. Assistant manager, Jeramiah, said he knew nothing about my order. After about 10 minutes of asking co-workers who also didn't know anything, he determined it was given to the wrong Doordash delivery person. He didn't know where the order was. He refused to replace the food or refund the purchase. He said they are not responsible. He acknowledged the order was placed directly through the Little Caesar's app, NOT doordash. Jeramiah was rude and unprofessional the entire time. Doordash said it's Little Caesar's responsibility since the order was through the Little Caesar's app. I wasn't aware doordash was affiliated. Even their text doesn't state it was doordash.

I picked up a ready-to-go Extra Most Best Pepperoni Pizza and when it was not fresh. The Extra Most Pepperoni is suppose to have a lot more pepperoni on it and it was like a regular pepperoni at best. They have raised their prices and give you less.

When you buy their pizzas, they get the orders wrong and they make you feel unwelcome. I had an employee act like it was my fault they got the order wrong. It's not that big of a deal. Just say, "Hey I made a mistake."

On August 13th I ordered 3 pizzas and 2 orders of wings. I used the delivery option. It had been a while since we had ordered from Little Caesars so I thought they had added delivery drivers. Obviously that was a mistake. Nowhere on the site did it say that delivery is handled by Doordash. My order was delivered by no contact and the wings were missing. I called Little Caesars and they said that they couldn't help me since the delivery was handled by Doordash. I called Doordash and they said that they couldn't help me and transferred me to Little Caesars. I was put on hold for almost 30 minutes before being disconnected. I called back and used the leave a message option and I sent a message through their feedback option. As of now I have not received a response from anyone. It should be listed on the website that the delivery is handled by a third party.

The kitchen staff was NOT wearing gloves. One played with his hair and then the other picked up trash and both continued to make pizzas. Without washing their hands. We refuse to go there ever again..

I wish I could take pictures but something black is in my crust and I know it doesn't belong. I had to throw my whole pizza away because I live too far to go back. And no, it's not overcooked because it's on the inside.

I ordered a pizza from the Little Caesars website. We noticed that they now have a delivery option. So, we picked delivery. It stated we should have our pizza in 20-25 minutes and gave us a tracking button. 45 mins goes by and it doesn't show it left Little Caesars yet. I call and see why it's late. They tell me it's a 3rd party (Doordash) that does their deliveries and half the time they don't show up. Ok, well why do you use them or offer delivery if it's not going to be delivered? Also, why didn't you call me when my pizza is sitting there and getting cold? My husband went and picked up the pizza. Then they tell us we have to call Doordash to get our delivery fee & tip back!

They will not answer their phones! In the past three months I have tried to place an order for special needs and made many phone calls throughout the day. I would call at 9 AM, 10 AM, 11 AM, and the phone would just ring and ring. I would even call several times and let it ring and ring expecting somebody to eventually answer. When I try to place an order through their app, I was unable to edit, and or leave special instructions which is why I had to make a phone call. I live 45 minutes away and this is the closest little Caesars to me. So I’m not in that part of town often, but when I’m going there I would like to get Little Caesars. I don’t want to give them my business anymore. It is very frustrating that I just can’t call and place an order, or make special notes /edits on their app. And this is the one in Westerville Ohio.

Last night, we placed an order through the app & paid through the app. We picked up the food to take home & eat. When we get home, we see some things missing. I call the restaurant where we got our food & am told they can’t refund because we paid with the app. I spoke with 3 people on the phone. Then I was told the manager would call me back. It’s been 24 hours & still haven’t heard a word.

The pizza is always good! But the service, and the staff are terrible. No acknowledgment that I was standing there and communication was poor. Better off placing an order ahead of time and picking it up yourself. Location on Greene Ave STE 5, Fort Worth TX.

Put an order on the website. Went in to my local Little Caesars and was told one of my items was unavailable. Then when I said just refund me. The manager said he couldn't refund it. Then offered something Else. I said, "No. If you can't give me a refund. I will call corporate." Then refused to give me my food or my money back. Little caesars customer service is refusing to help me because it's a private owned location. So now the money has gone through.

Very rude customer service. They were on their phones and I seemed to disturb them. My pizza was very cold and I was not offered a receipt. I will not be going back to this Little Caesars. I will drive the extra miles to go to Domino's Pizza.

I placed an order through the Little Caesars website on 12/31/21. They use Door Dash for deliveries, which I was not aware of. My order was never delivered. I called and received a confirmation number for a refund. Now, almost 2 weeks later after waiting on hold for customer service for over an hour to check on my refund, I’m told that I will not receive a refund. They stated I entered the wrong delivery address and it could not be delivered. This is complete **! I spoke to a supervisor and am now waiting for a manager with customer service to call me (which I’m sure they never will). I will NEVER order for Little Caesars again! $54 may not be a lot of money to this company but it’s a huge amount for me to spend as a special treat for me and my kids.

Placed and paid for my order online. I went to pick up my order and the girl said she is closed. Nobody showed up and she can't make the pizzas by herself. Well I told her I already paid for it so what am I supposed to do. She said, "Go online and ask for a refund." Good luck being in queue for hour then being hung up on. So why should I have to spend any of my time trying to get a refund for my pizza order when your employee closes the door and tells me to go online and get a refund. I mean you can see that I didn't pick up my order so where's my damn refund!? This is totally unacceptable. I will never use Little Caesars again and I want my refund ASAP.

Ordered wings and pizza and after I ordered, paid, and waited, then when my food is ready they tell me they have no wing sauce. And would do nothing to make it right. Crappy customer service. They don't care if they get repeat customers. I won't be back.

They opened at 11 with no food ready. They were just beginning to prep, 2 young men with their Dunks iced coffees, told me it would take about 5 min to make a pizza. They made it and boxed it up with NO gloves on.

I am/was a long time customer of Little Caesars. Recently I ordered a pizza but did not get what I ordered. I always order the Ultimate Supreme without onions. I arrived at home with the pizza to discover I had an Ultimate Supreme with onions. I drove back to Little Caesars and told them about the mistake. The person taking the orders apologized and told me she would issue a credit since it was their mistake. I never received the credit. I called Little Caesars and was told they would have a manager call me. No one called.

I have never experienced customer service so bad in my life. I ordered pizza on the Little Caesars app. The pizza never came, I was sent a photo 3.5 hours later on where my pizza was left. But before I received the photo, I called Little Caesars. No answer, the phone just rang. So I drive to the store, a male employee comes up the counter after about 3 mins of waiting. He says "what can get you?" I say we'll I never got my pizza that I ordered 2.5 hours ago. He immediately replies, we aren't responsible for delivery orders. He says what app did you use. You need to call them. I reply" the Little Caesars app" I tried calling you and you didn't answer. He says our phones don't work.

I ordered on the app. When my app told me that my order had arrived I go outside and nothing was there. The driver took a picture and took the order with them and little Caesar said that can do a refund because there is proof that it was delivered. So the driver got 40 dlls worth of food and got paid to deliver it and I ended up eating leftovers because this driver stole my food and one is responsible for it

Treats their customers like absolute garbage. This establishment is down right disrespectful, rude and is not family friendly. Having multiple customers waiting over an hour for their Little Caesars order, and the staff are literally YELLING at the customers so loud we can hear them OUTSIDE that they are NOT ALLOWED to have refunds so they can go home and have their evening with their families only shows how in over their head the Manager truly is and that they are not businesses smart at all. There is absolutely no way, and no reason, we will ever order Little Caesars again.

Poor Customer Service, Blatantly Rude Staff. Went in to order a pizza this evening first time going to this location. [HUNTSVILLE, TX] Looked on the menu and asked if they had any pizzas ready not knowing how they operated. Girl at the counter goes “DOES IT LOOK LIKE I HAVE ANYTHING IN MY BOX?” I said "What?" She goes again “DOES IT LOOK LIKE I HAVE ANY PIZZAS MY BOX, MY BOX EMPTY!” I explained I hadn’t been there and don’t know how anything works and she could’ve just said we don’t have any pizzas ready right now.

Stephen who answered the phone claimed he was a manager was the rudest gentleman I've ever met. 1st he told me could offer me a refund. I explained him that be fine but he's like all it'll take 10 business days. "That's fine. Can I just get a replacement for the breadsticks that were complete dough next time I come in," then he starts going on about how I need to dig through my trash and drive 20 minutes to bring it back to him or we don't get anything. I told him I took pictures but I wasn't going to dig through my trash and waste 20 mins driving back in. I'm arguing with him about this.

I ordered Little Caesars delivery for the first time, the email says you can track your order but doesn’t state you have to. We were streaming a movie on the phone and it was about 29 minutes past when we were suppose to receive our pizza. Called the 800 number and talked to the manager, the door dash driver just placed our food on the porch and left. We didn’t know so the neighbor cat was in our food when we opened the door. The manager said, "Well common sense you should of clicked on the link and you would of known when the food was there." I stated most people and delivery places will ring the doorbell or knock when they leave, we didn’t know. The manager states, "Not our problem, you got your food, we will not replace or give your money back!" Just kept stating, "It’s your responsibility not our, you should of tracked your food." The email didn’t say we had to track it, they could of knocked or rang the doorbell! Will never go through them again!!!

We were more than halfway through eating the pizza, when my 8yr old asked for a slice. So I grab one and see something black that I thought could of been burnt cheese or burnt pepper. But with a closer look I saw the fly. Half its body cooked inside the cheese topping...I almost gave that slice to my son. Next time I'll check the pizza before I take it...but how come nobody saw it from the moment it came out the oven and then boxed...it HAD to be obvious! KING CITY, CA is disgusting...dirty and skinless, and racist.

I read reviews when choosing what to buy, although I’ve never written one myself until now. I ordered a pizza from the store on Valley Ave in Homewood before 7pm to be ready around 7:10. My four year old son who was extremely excited about eating pizza from a place he’s never tried before rode with me to pick it up. A poorly written note on the door said they decided to close at 7:00. The meal was paid for and no one bothered to call me about the closing. It was a childhood favorite of mine but won’t be for my son. Who was working at the time and left? I couldn’t even get an answer from customer service to get my refund.

The hot and ready is yesterday's old pizza. It's never fresh. I want mine out of the oven and they don't wanna cook a new one for you. THEY WANT YOU TO BUY THE OLD ONE FROM WHEN THEY OPENED IT AND ITS NOW DINNER. Yucky.

I have been going to Little Caesars for years now and the last few times I've ordered from there my pizzas are never fully cooked and the breadsticks are the same way. I'm extremely disappointed with their products here lately. I have to put everything in the oven and finish cooking it every time I go there now. That can make someone sick.

I ordered a supreme pizza from Little Caesars and it's 11 bucks and the mushrooms tasted canned and the bell pepper was in huge chunks just thrown on not even really cooked! It was just a horrible pizza! Not worth the money spent on it and it didn't even taste good! That hands down is the worst supreme pizza I ever had and I'm really disappointed about it.

First time I went to Little Caesars very impressed. Pizza was terrific and I love the way they operate. They have a great website and the service was a plus. Really terrific and I did online ordering which turned out to be great.

I have Never had to wait 30 minutes while one cashier counts the register or takes online orders. Another customer comes in and simply asked how long and was yelled at so badly and the cashier rolled her eyes at her. Like really?? It was 5 of us just standing there until she got good and ready to serve us. This happens every time. I visit this location at least once a week but no more!!! This is the Little Caesars pizza place on Floyd rd in Mableton Georgia.

I've visited the Garfield hts., Oh store on several occasions. The staff needs to be retrained. No one answers the phone & cars are left at the drive thru window for extended periods of time rather than being told to pull ahead and your order will be ready soon. After 25 minutes stuck in the drive thru, there was no one at the window once the vehicle ahead of me was done & there were no customers inside. I ended up leaving & going to Marco's.

Today was so disappointing. I ordered 2 Deep dish pizzas, 2 zesti cheese pizzas and bread sticks. The employees did not wear their masks properly (mask just hanging on the side of their face) and some of them were talking and laughing with no masks on at all while preparing my pizza order. This Little Caesars chain in McMinnville, OR does not follow CDC Covid-19 safety rules. I was polite to the employees but I cancelled my order because I did not feel it was safe to take that home to my family. I think this place should rather just shut down if they can't be serious about customer and employee safety.

This is the worst platform for pizza delivery this decade. I hate it and I would rather order from anywhere but here just to avoid they’re completely ridiculous website, step it up fellas. For such a huge pizza company I’m shocked at how garbage their website is.

I went to Little Caesars to buy pizza and discovered the entire line of workers making pizza without face masks or gloves to protect the public from the virus Covid-19. On discovering this I left immediately. Unfortunately I didn't think of taking pictures or speaking to any manager. I'm 62 years old and already have problems with breathing (I currently take 5 breathing medicines that include inhalers of different sorts) and upon seeing what was going on, I got scared and left quickly.

Just got an all meat deep dish and it was great! The delivery was on time too. Got tired of Paying RT prices. Happy I took that chance. I will definitely go there more often. There was a lot of meat and cheese and the crust was really good too.

I feel disrespected and disgusted. I usually get a pizza from Lil Caesars, but never again. We ordered, and I guess for covid 19 reasons, but usually their door is open, they take money, they don't have mask nor gloves on. But they delivered to me this time, the delivery boy knocked, and did UPS number. Left the food on my dirty door mat, where ants, bugs, anything could have got to it. Left it on the ground like I am a dog. I Feel disrespected. Lil Caesars won't get another dime from us. I am disgusted, I don't understand, is it because I am **. I understand for covid reasons, but no one else is throwing my food on the ground for me to pick it up. Then when I asked why they just put it on the ground he has no genuine explanation. That's crazy. How they knew I what the door, they left before I even opened the door, but I caught him before he drove off.

I ordered a Pizza, Crazy Bread and a 2 Litter of Pepsi. The Pepsi was not delivered. I called the store, they said to call Door Dash so I did. At this exact moment I am writing this I am on hold for the 4th person at DoorDash. All I want is the 2 litter delivered or a $3.00 credit. I am sure that by now the company has spent way more than 3.00 on costs and I still don't have a resolution. I will never order delivery from Door Dash again or any place that delivers from them. I understand errors and started out this process just wanting a credit. The last person I spoke with processed a credit and gave a confirmation number in about 3 minutes. Whole process was about 30 minutes and my food got cold while on the phone with them.

Not very good very disappointed. Avoid!!!

I ordered pizza online, they tried to send my order from somewhere else. I called to cancel and went for myself but they still charged my card. They never gave me a refund, they have very poor customer service and bad online service as well. I will never order delivery again, online from Little Caesars, just a terrible company.

One advice for peeps who wants to enjoy LC pizza - order in advance! Do not expect them to be on time if you order within 30 mins - never happened in my life. Usually, i order LC around 4:45-5pm for dinner and they deliver it around 6:30ish which is perfect for me. If you order one near Glendale area, call and ask for John - manager at Glendale who offers very good deals if you can order 5 pies or more.

Ordered online. Apparently you can order and donate them to a hospital. When I arrived they said I could not get pizzas. Would not let me order more. Very rude. I offered to spend 10 more dollars. They would not let me. Why would you not let me buy two more pizzas just because I donated them?

On 4/24/2020 I ordered 2 pizzas from Little Caesars online to be delivered. I entered my phone and home address online. LC delivered my pizzas to an address I lived at 10 years ago! Why? The LC online system is so inept that it overrode the address I entered and used my previous address which it identified by my phone number. When I contacted the manager of LC at Independence/Parker, Plano, TX, he said it was my fault and took no responsibility. He was horrible on the telephone and could not have cared less. What a terrible company!

I ordered a pizza on 4-1-20. When it arrived it was cold and went right to the garbage. I call the corporate office and they transferred me to home delivery group. I sat on hold for 30 plus minutes and no one answered, I left my callback info in the recording and it stated that they would return the call. This did not happen, repeated the same process on the second and still no phone call. On April 3rd spoke to their corp office, explained the matter and still not resolved. This company has terrible support. This case no support.

A new company took over the EAST COAST OF US. ALL the stores in VIRGINIA no longer have DEEP DISH SUPREME on their menu. I have asked 7 stores. They say it is corporate not them. So I have to special order it. I am tired. Papa John's it is.

Came to get the $5 classic pizza and they don't honor the commercial... What gives.... I can tell you that this company will not last.... Bad customer service.... Hope they go bankrupt. Never coming back.

We won't be going to Little Caesars anymore. The prices are too high! The pizza isn't the same. They made it so it is more expensive than Pizza Hut! We paid $12.96 for one pizza! It tasted nasty! We used to love Little Caesars. It was our favorite pizza place. Not anymore.

I am only complaining about the Hoover, AL location. The quality of this location's pizza has been TERRIBLE for the last 2 years. The cheese is always burned, and lack thereof cheese. The bread is always burnt as well. The crazy bread has always been my favorite but at this location it's a joke. It's hard as a rock, burned, and no flavor whatsoever.

I buy Little Caesars hot/ready pizza 4 or 5 times a month. Unless I get cheese only, the pizza is so spicy, I can't eat it. I tried a pepperoni pizza tonight, hoping maybe things had changed. It has not. In Michigan, Little Caesars was not SPICY; here in Tennessee, I'm not sure why the pepperoni can't be MILD. If you want SPICE add the dried hot peppers in the packets. I can't do this any longer. I'll cut how many pizzas I buy per month, and drive down to Pizza Hut. More expensive, but at least it doesn't end up in the garbage.

I call ahead 15 mins and I waited over a hour and still didn't get my pizzas I order so I ask for my money back. The mang. never apologize. Just gave me my money and walk away. So l wait over a hour and I went to a Hungry Howie's Down the street.

I order 3 pizzas by phone. When I got there to pick up my order had to wait 1hr. This lady came in to get her order. She had went home then brought back 1 pizza. It was my pizza. The employee took the pizza to the back then she brought my order back up which was the same pizza the lady brought back. I got my money back because the employee should had thrown it in the garbage.

First time using their app. I made a mistake and ordered a pizza. So, right away I called and told them to "Do not put it in the oven"! They didn't. But, they did charge me for it. Later that day, I ordered another pizza, and went and got it. They charge me for that one too. That was over a month ago. I have been calling and asking for a refund for the first pizza, that they never cooked. 4 time, they told me that someone will call me. NO one has called. NOR have I gotten a refund. I like the Pizza. But if this is how Corporate treats their customers, I won't be buying any more pizza from LITTLE CAESARS!

Bye Bye Little Caesars. My family and I have enjoyed Little Caesars for years...no more. The dough on our deep dish pepperoni mushroom was raw when I got it home, as was the replacement. Workers there argued with me, trying to tell it was cheese. As a result, I opted for a thin crust instead, because obviously something was wrong with their ovens. They gave my first pepperoni mushroom thin crust away. Waited for them to make another. Got home...no mushrooms. On top of all this, they refused to give me the $2 difference that I paid for a deep dish vs a thin crust pizza. Terrible customer service and quality of food. I'm done with Little Caesars for good.

We ordered a store pickup for veggie large pizza and crazy bread and sauce. The pizza crust doesn't seems to be fresh and it is very hard and even the toppings are not as per their standards when compared to the other branch in De-zavala. They forgot to give us the sauce and even they are charging for peppers and cheese. Very bad service and poor quality here. Please San Antonio's never ever order at Babcock Rd Little Caesars.

Needed to bring food home for company, on 12-19-2019. Stopped at Little Ceasars Pizza on Central Dr. in Bedford, TX. Ordered, & waited, on 2 pizzas: 5 Meat feast & Thin Crust Pepperoni. Meats and Crusts, on both, were burned beyond edible! Had to trash $16.77 of food. Took pictures, wrote my review on their store site, notified corporate, and to this date of 1-3-2020, no one has contacted me to make this ‘right’. Sadly, the ‘Company’ disregards quality control and customer service. In the unlikely event someone else has an experience that needs resolution.... there won’t be one by that ‘Company’.

I ordered the lunch pizza from Little Caesars called hot and ready. It should be called hot and raw. It were not cooked fully. The one half were nothing but un-cooked dough. I contact Little Caesars managers. No reply. I would suggest everyone stay clear away from the so called hot and ready. The raw dough will cause you to be sick to the stomach and throw up. Poor management. Hurry up and serve get the money attitude. I wish I could add photos to the reviews.

I was severely burned by the sauce and cheese falling off the thin crust of a Little Caesars pizza. The sauce and cheese dropped off the crust onto my bottom lip and melted the lip skin. There was a huge temperature increase of the thin crust pizza sauce and cheese versus the regular cheese pizza crust. The sauce and cheese do not hold to the crust the same. The topping fell right off the crust on to my bottom lip causing the onset of severely burned skin and associated pain. It literally melted the skin of my lip. I have enjoyed little Caesars cheese pizzas for years. My standard practice has been to take at least one bite before taking my pizza home before the cheese gets cold. The sauce and cheese have always stuck to the crust

Their manager is unprofessional due to personal issue he has. Doesn't care who he hires. A man that works with making pizzas has poor hygiene. Has body odor. Woman employee doesn't do her job. Always on cell phone talking and floor in back is black and dirty. I called their corporate office to complain. I was told it was privately owned so the manager from the place called me not letting me know it was him I was talking to. He told me he saw me on Facebook and being a Godly person I was wrong and threatened to call lawyer for slander. I told him not to have nothing to do with that. If place is dirty for the community and not run correctly then it needs to be reported and I will call health department.

I ordered 2 pizza(s) online and they took my money - went to the store and they said didn't make the pizza because "they didn't make that kind of pizza anymore". It has been over 3 weeks and I still have not received my money refund to the card it was taken from.

On October 31, 2019 I placed a order inside the store. Waited well over an hour for my order still to be lost and have to be made over. I was credited a refund back to my bank account that I still haven’t received yet! I’ve went back to the store several times in reference to my refund and get blown off. Since then I’ve still went back to get pizzas and didn’t have a problem until tonight when I placed an order online and went to the store to pick up my order and my pizza wasn’t right. They then remade my order because the second one wasn’t right! The second pizza wasn’t correct and manager did offer me a refund and to wait on third pizza that refused.

I had to ask for a receipt to get the order ringed on the computer. The pizzas were thrown on the counter. "Here is your order." Toppings were not spread properly on pizzas. Both pizzas were undercooked. The crust was not stretched correctly, did not rise in the over properly. It was a very poor experience.

For the last several months any time we have gone to get hot and ready pizza it has not been available. Tonight we waited a full thirty minutes. Our best understanding is that they have so many orders coming through over the app that they put hot and ready as secondary. This is understandable except they they should NOT advertise it if it doesn't exist anymore.

They stopped the Free Drinks and that is bad marketing. I will never buy from them as their pizza is not as tasty as other places. Better pay more and get a better pizza. Plus other brands can deliver to your door.

Today, 9/18/19 I went to Little Caesars about 4:30 pm. I wasn’t dressed to go inside so I was the third car waiting at the window. I waited 20 minutes until I got to the window. Before anyone came to the window I waited 30 minutes!!! A total of 50 minutes! I asked the guy who finally came to the window if he was aware there were 11 cars lined up behind me....he shrugged his shoulders and said there’s only 3 of us. That’s enough people to keep an eye on the window. I waited so long I was determined to have my pizza. So I ordered the basic pepperoni pizza and was told there would be 20 min wait!!!! No more waiting at Little Caesars in Conroe, TX on N. Frazier. I’m done. This store has never been staffed and has never had an experienced team.

I ordered a pizza from Little Caesars. No cut cheese and when we were eating the pizza we found a little piece of hair inside. We threw the pizza into the trash. I would not buy pizza from Little Caesars again.

For just $9:00 & tax. This is without a doubt the BEST-BUY-IN TOWN!!!! RT# 460 Little Caesars, Roanoke, VA has the BEST stuffed crust pizza that we have had in a long time. The pizza is not a hot & ready but it is well worth the wait.

It was hard and gross. I've had better pizza in an elementary school. The workers are rude and constantly on their phones. I've had a girl give me 20 dollars over my charge. Which was great for me but not really great for everyone if they can't tell a 10 from a 50.

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Been waiting over 40 min for a five meat pizza and crazy bread. Was told it’d be ready in twenty minutes. Told them it was 40 min and was told it wasn't that long and wouldn't look at my receipt. Still waiting.

Can't figure out for the life of me whose big idea it was to start slicing ROUND pizzas into SQUARES! Are you kidding me??? Obviously they've NEVER ate a pizza before. It wasn't THAT big of a deal when I could request it being cut into pie shape, BUT now I find out, just now I might add, you can't even request it anymore, they WON'T do it. Somebody somewhere has lost their ever lovin marbles! This was my last visit to this establishment. It'll be worth the couple of extra dollars and the 5 extra miles to get a ROUND pizza cut like it's been cut since the beginning of pizza time!

Bought pizza on 05/23/19 Little Caesars South Crater Rd, Petersburg and pizza visibly had fly eggs on it. Manager only offered another pizza. Contacted health department and it is 6 days later no response. Don’t eat here please!!! If I knew something was being done it wouldn’t be a problem but Petersburg seems to be ignoring it so we have to watch out for our own health and safety!!!

In Joplin and Webb City, MO. The Little Caesars stores have completely STOPPED providing condiments to their customers. The last 3 trips, the pizza was anything but Hot and Ready. I had to wait for one to be made every time. The employees at both stores stated that their managers will no longer provide condiments ever.

I went to Little Caesars last night during my lunchtime, I ordered the Ultimate Supreme and Crazy Bread. While I'm waiting, the manager and an employee are standing in the back eating pizza and acting like there's no work to do. Normally it's a 10 minute wait or so because it has to be made, 30 minutes later they bring out my order. I get back to work and open everything up and was disgusted at what I had. The bread was raw and looked like they had smashed it between their hands before throwing it in the bag. The pizza was just as bad, the cheese wasn't even melted, I'd be surprised if the thing was even in the oven! I contacted them and never heard back from anyone. I've had it with their crappy service, right across the road is Ledo's Pizza, that's where I'll be going from now on.

Unlike other large & small pizza chains who know how much sauce to put on a pizza; In Every Little Caesars I've been to never put enough sauce on. Then when you ask for just a little bit more, they want to charge you $1.50 - $2.00 for extra sauce and then it's way too much. They go from one extreme to the other. They need to find something in the middle. Maybe they should ask Papa John's or Domino's... VERY DISAPPOINTING.

Ordered a thin crust supreme pizza and paid more than a gourmet parlor almost $16! The manager, TROY, stated because Petoskey MI is a franchise they can charge any price. We could have went to a place that had fresh mushrooms v. canned and red onions v. white. We will never order another pizza from here. We will go across town and get from MANCINO'S OR PIZZA HUT!

I asked for a pretzel pizza and I got salt all over the whole pizza - not good. Had to wait 20 minutes for it so in that 20 minutes I went to use the ladies room. The ladies room was disgusting. I had to put 3 600 paper on the seat just so my ** wouldn't touch the seat. It was terrible. Workers that were there seems like they wanted nothing to do with me whatsoever because I was only ordering a $6 pizza. Who knows.

Yes! I love the pizza, I went to the San Antonio Little Caesars on Marbach and it was so good. The worker was nice and the cheesy bread and the pepperoni pizza was delicious. Definitely coming back on the weekend.

I ordered two pizzas and crazy breads by phone but got to pick them up and told me my pizzas were ready but I couldn't take them home because it took me 30 minutes to pick them up! I had to wait another 20 minutes to get fresher ones was their excuse! The Little Caesars cashiers said the barcode on the pizzas wouldn't scan after I had already paid $30.66 for the order right then and there, so I had to drop the pizzas back on their counter so they can be thrown in the trash!!!

We went inside the store and placed our order. We ordered 3 pizzas (ultimate supreme, pepperoni bestest mostest and a beef with an order of crazy bread). Was told it would be about 10 minutes. Ok. Well 25 minutes later received our pizza but the crazy bread was missing. Was told it would be another 3 minutes. Well almost 7 minutes later we received it with nothing more than sorry it took so long. Got home and opened the boxes of pizza the ultimate supreme pizza looked like someone just dumped the toppings on it. And was dry like there was no sauce on the crust. The other pizzas were bland and not very good at all.

I've been enjoying their pizza for years. Last night I ordered a combination pizza and a pretzel crust pizza. The combination was great. Lots of toppings and great taste. The crust on the pretzel crust was the same as my other pizza except for a light sprinkling of sale. Bummer! I was really looking forward to it. The pizza itself was fine but the crust just ruined the experience for me. I will give them another chance and hope for a better result. This was at the Little Caesars on 6th. street in Junction City, Kansas.

My wife went to get me a pizza from the store in North Tonawanda, NY! It was at 12:49 PM on Friday, 3/1/2019! I wanted just a large Classic Cheese! They told my wife they didn’t have any ready and would take a while! When going in a customer held the door for my wife and mentioned he was leaving as they didn’t have any pizzas ready! Lost that customer for his order! My wife asked how come they didn’t have any ready when they advertise “HOT & READY PIZZAS”! Claim they don’t do that. Only from 4 PM to 8 PM! Supposedly only have cheese and pepperoni ready! Didn’t even have that ready! That’s false advertising I would say.

3213 Queens Chapel road, Mt. Rainier Maryland. I ordered a pizza by telephone and drove to go get it. When I arrived in store I gave my name and I was presented with an overcooked pizza. I asked, "Could I get a different pizza that is not burnt" and that's where the attitude toward me began. The cashier looked at the extremely brown/dry looking pizza and kept interrupting me as I explained about it being burnt with really dark crust and dried out cheese and topping. It got to the point that we were about to physically fight but not over the pizza, but for the rude customer service. The cashier even cursed in front of other customers and the manager was no help. Before I left the store I told them I'd be complaining but they didn't apologize or care in the least about complaints. 2/8/2019 roughly 9:30pm.

Chicken wings are way too small to be a chicken. What are we really eating? They are literally an inch and a half long. Is it a pigeon? Is it rat? Ugh, gross. I'm completely disgusted. Come on Little Caesars, you can afford to do better than this. Stop being greedy!!!

I love Little Caesars in Fitchburg MA. It’s right down the road and most times very good, we tried the pretzel pizza, others have raved about, but I wasn’t crazy for all that salt, but my cheese sticks were hard and cold, should have been thrown out. But I will order again though..

Ordered my pizza in advance by phone on Friday 01/11/19. Went into the restaurant to pay for the pizza, stepped up to the counter and paid my $6.49 to Vicente **. I told employees I would be waiting in the lobby. I waited for at least 45 minutes and noticed customer after customer just walk in, get their pizzas quickly and leave. I counted several who got served before me. I finally started asking - "Excuse me did you happen to order online or by phone in advance?" All of the ones I asked said no, they hadn't ordered online or by phone. Just stepped in as a customer and went straight to the counter.

I bought cinnamon bites and a pizza. The cinnamon bites tasted like garlic when my daughter and grandson ate them. They said they tasted bad. I told them to throw them away and went to call the Store but there was no phone number on my receipt. Had to drive back to the store and the manager refused to do anything unless I drove to my daughter's and got the cinnamon bites and brought them back even though I had my receipt. This is terrible customer service in my opinion and I did complain to corporate.

I was have a bad day a we went to get pizza and I was waiting for my order and this manager came out and told me my order has been delayed for lack of communication. He ensured me that my order will be made in 15 minutes. He had it made and in my hands 8 minutes. He apologize for the wait had. He thank me for my business. He was the most professional and respectful manager I have encountered here at Little Caesars ever in all my years.

This evening I purchase a thin crust ExtraMostBestest and an order of crazy bread. The staff at this location is always polite and prompt. One gentleman named Moses is always greeting you as you walk-in... The gentleman at the register Andrew I believe is always welcoming as well. I've always enjoyed my pizzas when I order from this location especially the thin crust. Thanks Little Ceasars for a great and affordable pizza.

My teenager loves Little Caesars so after seeing their thin crust advertisement my mouth was ready. Unfortunately, they were not. If I were not tired and already half way home I would have driven back and had them replace my ‘burnt crust pizza’. Burnt to the point of the crust even tasting burnt and being too hard to eat. Pretty sure it was obvious when boxed but I guess they really didn’t care. Hopefully they will work to improve this poor service. Definitely will think twice about further support of the Little Caesars at 24 Mile and Hayes in Shelby Twp, MI. Definitely not appetizing and certainly not a case for me being a repeat customer. Please improve. Your customers would appreciate it.

Came into the Little Caesars in Cross Lanes, WV just after basketball practice in the hopes of getting something quick for dinner to feed my family of seven. After placing my order for two thin crust pepperoni and an order of crazy bread I waited in the lobby for 20 minutes. After 20 minutes I asked how much longer it would be and they told me they’d be out in just a minute. After five minutes one of them comes out, then they tell me the other one is almost out and it’ll be five more minutes. The manager offers me a free 2 liter for the hassle, which I greatly appreciate.

What is going on with Little Ceasars Pizza. The past 3 or 4 times I have bought a Hot N Ready they appear to be thinner to the point I ask the cashier and she told me it was the same pizza it had been. I thought it was one of the new thin crust pizza that they offer and she even showed me the thin crust so I could compare and sure enough it was not as thin. Also where has the sauce gone? I remember having to order a Hot N Ready with light sauce because too much sauce affects my acid reflux really bad and now it seems I have to ask for sauce because there is hardly if any on it.

One tablespoon of sauce cover the entire pizza? Pizza was very thin, all except the crust? Could see the bread under the flimsy sap of cheese. No cheese under the pepperoni slices? Nothing but a giant breadstick? Yes the price has stayed the same over years, But the consumer price should be .99 cents. Hey just raise the price and made a decent PIZZA?

In the past the pizzas were tasty but the quality has drop significantly, they must to switch with cheaper ingredients. The pizzas have a totally different taste now, they don't have the rich tomato paste on the bottom.

After arriving at 5 pm for the first time at Little Caesars in Palatka, FL I was told that there were no hot and ready pizzas available and that it would be about 5 minute wait to which I agreed. After waiting 10 minutes, a young lady walked in and was told there was no wait for a cheese pizza (which I ordered). After she left with it, I asked why I had to wait and the cashier told me that there was a pizza in the oven with my name on it and I had to wait for 'that particular' one. ARE YOU KIDDING ME! YOU CAN'T FIX STUPID. I got a refund and left NEVER TO RETURN AGAIN.

I live where there's two Little Caesars. The first one I called told me "they were out of thin crust". Ok... maybe I'm missing something but isn't the dough made there? As in just make a regular crust and make it thin? Dunno... Went to the 2nd one and they made me one fresh that was quite good. Lots of cheese, pepperoni, and the crust was cooked just right.

Every time I go buy a pizza from this place it’s always burned. Also if I place an order over the phone and I get there the order is not even done. I always end up waiting for my order. Customer service suck as well. They don’t even greet you when you walk in.

We ordered this expecting 5 different types of meat. We got pepperoni, sausage, a few pieces of bacon, and a few of ham. This is false advertising, it was supposed to have a lot of meat. I could have gone someplace else or made my own, next time, I will.

I used the online ordering and the pickup kiosk HOPING that I would actually get a fresh pizza... WRONG! This place is disgusting, its "values" are NOT in order with the claims they make. I used to order from this place A LOT, not anymore!

I buy Little Caesars frequently as it is convenient and I work 3 jobs. The last 5 times it has been absolutely horrid. Today I bought one and gave some to a homeless woman and if you're reading this I'm so sorry I gave you that nasty pizza. Little Caesars has really gone down and it's unnecessary. I only gave 1 star because it didn't have the option for negative stars.

Very dry pizza. It never fails at this location. Ya get the "pizza" home only to find that what is in the box is dough with tons of cheese and pepperoni, and can barely find any sauce. It's like chewing gum. One day we took a pizza home, peeled off the cheese and pepperoni just to see the amount of sauce, it looked like they spread around maybe a tablespoon of sauce. So we pretty much are getting a round flat grilled cheese. If you call to complain all you get is attitude. So I drove the pizza back to the location and showed it to them. Yes they made me a new pizza, but I mean come on now, it's pizza, where's the sauce??? Ya put enough cheese on it to choke a person, lighten up on the cheese and throw some more sauce on there. Also not great customer service to have customers standing at register waiting for them to finish their conversation with other employees gossiping/complaining about other employees.

Once again I'm buying 2 pepperoni pizzas. Once again I'm having to wait over ten minutes and still waiting. Can't complain enough on these people. They are so disappointing. They don't seem to be able to keep a good staff. Never ready. Their slogan is misleading.

Owners need to educate and hold their employees responsible for SQF (safe quality food). The store in Fort Wayne, Indiana (Rudisill Ave) had a recent episode with an employee rubbing his face/hair and doing unmentionable act with the dough which was recorded and put on YouTube (since deleted). I emailed the company and received a callback. They stated that the employees do not have to wash their hands when working with the dough because the temperature of the pizza oven will kill all germs. Are you kidding me? What people don't know is that if someone intentionally harms food product it can be deemed a terrorist act. Way to go Little Caesars... No standards or ethics regarding the health of your consumers only looking at the bottom line. The name of the company should be changed to "Little Cesspool."

The manager at the Tarrant City location in Birmingham Alabama - He never is rude. Always nice and I always keep cookies her hand. He always has a smile on his face and if you have an issue with your pizza he will happily correct it.

Although properly prepared, the final product is VERY salty. In fact, according to Little Caesars menu options (nutrition guide), a single slice of pepperoni pizza boasts 540 mg of sodium. Using CDC guidelines for sodium intake, two slices is over 30% of the total recommend intake. Thirsty, yet?

The food in the Southwest Florida market is disgusting. Managers are putting wings, already-flattened dough in pans, and cinnabites in the cooler all night, to sell the next day. Managers are making free strombolis for themselves whenever they want. They do not give a damn about quality food or customer service. I haven't spent a dime there since May, and never will again. The owner needs more food handling training.

I tried to order plain cheese stuffed crust pizza last week but the store was out of the cheese for the stuffed crust, so I ordered plain cheese and was told that I could order the stuffed crust next time for the reduced price as they were out that day. Yesterday (July 21st) I called and informed Angel of the same and ordered a stuffed crust with onions and green peppers. She said she would honor the lower price but then charged me the menu price. I took the pizza home and it had one tablespoon of sauce on the whole pizza.

I went to place an order, got 3 crazy bread. None had butter or cheese on them. Just straight bread, the wings were undercooked. I called them to explain the situation and the guy said he was a manager but was not. Told me I had no common sense because I told him I would not be returning that day seeing I was home and didn't live close to the store. I show up and asked for the manager in duty and the girl at the counter said she's too busy.

Pensacola FL, and Pace FL Little Caesars locations are charging what I believe to be illegal surcharges when using a credit card for purchase. This not legal in the state of Florida to do. They are disguising the practice as giving a cash discount, but there is no discount for using cash... you just don't get charged the .59 cent surcharge is all. They are also trying to say this is a transaction fee on all purchases but it is not. If you place the order online and pay with a credit card no surcharge is added... So the argument of every transaction at this location charging a transaction fee is not accurate. It happens only when you use a credit card to pay onsite at the store which is a violation of Florida Law. I tried to alert corporate but it's gone nowhere. There are hundreds of pizza places that do business the right way. I will take my business to them.

I completed an online order. I noticed I was not asked for the delivery address. I called the store. The Store Manager told me they don't do refunds and that I should contact customer service. I asked for the Customer Service Number, he did not have it! I went online, look for the number and called. I was told that refunds are made on every store; however, that particular store did not have the system to do refunds. For me to get a refund, a claim was going to be processed and sent to the franchise manager. I called the store again to tell them that I was not satisfied with the service and that it was that particular store the one who did not do any refunds. The manager was not happy and hung the phone on me. The store is located in Erdman Ave. Baltimore MD.

Hot and ready? Yeah right... I don’t know why they advertise that but don’t have pizzas ready. Very disappointing. Then I get suckered into waiting because they inform me after I have paid it will take 10 min for my order... 15-20 min later I have pizza... what a joke!

We eat quite a bit of pizza. Our absolute new favorite is Little Caesars at Thomas Crossroads, Sharpsburg, Ga. We eat the pizza from the one in Newnan as well, but everyone we have talked to says the same thing. The one at Thomas Crossroads is so much better! Please put one in Senoia, Ga.

I was told by a worker weeks ago to order my most cheese before coming to the store, because they don't make a lot of those. I ordered and was told to come to the window, it took me 5 to ten minutes to get there. I waited 20 minutes for my order, then when I received my pizza it was a basic cheese pizza, once I got I also noticed I didn't even get a receipt.

I entered the facility with my son on Friday March 16, 2018! As I proceeded to enter the Little Caesars the manager decided to start yelling from the back of the store because I was entering the store but I obviously had the door open. She got mad and while I am talking to my friend is screaming. "I'm a human. What are you doing." I was lost cause I was entering to order pizza for my 8yr old son and his friend. As I entered she proceeded to tell me that I was wrong for having the door open. I told her I wasn't that serious. She said, "I don't care". I'm human like you!

Little Caesars no longer has their $5 hot and ready pepperoni to go when you arrive. If you want one you’re going to have to wait 8-15 minutes. They will sell you a $6 Extra Most Bestest for immediate consumption as they have plenty in their warming ovens. Total ripoff. They force you to pay more. Is it Extra? No. Both times I’ve bought it from two different locations it has had as much or even less than their $5 Hot and Ready. Does it have extra pepperoni? Hard to tell. Neither pizzas has pepperoni placed on them. It was simply tossed in clumps haphazardly.

I have purchased this pizza deal (Extra Most Bestest) for my mother (who watches too much tv) twice now and she keeps getting angry with me, because I am charged 6.99 plus tax instead of the 6 bucks that is advertised in the television commercials. The pizza has been fine, but can we please get the pricing correct at all franchises? 70 year-old ladies can be brutal.

The Little Caesar on West 10th street I went for my pizza. I saw a mouse run across the floor by the food area. The gm and DM had very bad customer service. They had a very bad attitude towards the customers. I will never go there again. I would not recommend that store to anyone.

I witnessed a customer standing in the cold 7 degrees outside of store in Ohio. The employee Rosa ** was to open at 10:30 am, Rosa saw the customer, I was on my way to Subway with my adult son, I told Subway cashier and manager because the customer was really cold next door, the Subway manager says Little Caesars corporate office tells Little Caesars franchises not to open doors until two customers are standing there?

I went to the Little Caesars in Barberton. I have gone here since it first opened. The past few times I have ordered from here, the pizzas have been overcooked and burnt. I get home (about 5 minutes away) and notice that my 4 pizzas are overcooked and burnt. When I called to place my order, I even specified that I would like the pizzas to be taken out earlier since the last time they were burnt. I returned and spoke with 2 supervisors about getting my money back. I was informed that they cannot do this. They can either remake the food or give me a store credit. I was adamant that neither of this was satisfactory. I wanted to get my money back and go someplace else to get our dinner. After going back and forth, I finally said, "Just remake them. I need to get home." I have never had this issue with the other Little Caesars in Akron.

I just bought a box of pizza for my son and wife and brother and myself and when I got done eating my son calls me over to him and tells me that there is a long piece of hair in his pizza so I took a glance and saw it my self. So I went up to the restaurant and asked for them to replace it. They said no so then I ask the general manager to replace it and he also said no nor would give me my money back. So I got a picture of the general manager and the pizza so that on Tuesday I will call corporate Tuesday around 2 pm when I get off of work and complain about the situation and I will also contact job bureau. I ordered the box of pizza that was the most extra bestest around 7:00 pm and 7:30 pm on December 22, 2017, my wife was with me when I ordered the pizza. So my wife is a witness to this event. My son also will say he did find a piece of hair. This store is located in Crowley Texas on MAIN and CROWLEY RD.

I just bought a Hot & Ready Pizza from Little Caesars in San Benito, Texas and found strands (meaning more than one) of hair mixed in the cheese throughout the pizza. In the Little Caesars in San Benito, Texas, the staff making and selling the pizza don't all wear hats and none wear hairnets. Called CUSTOMER SERVICE (1-800-722-3727), but office is closed. So I left a message with my full name & phone number and repeated it 3 to 4 times on the answering service so they can call back.

Drive thru pizza is a given hot and ready, I just was not expecting it to be so hard and crispy, especially when I ordered the deep dish, one of the more expensive pizzas sold here. It was hard and crispy, little taste and not much meat. I have bought here for years and it seems all of a sudden the quality has been slipping.

I normally do not leave a review but I haven't been to Little Caesars since 2012 because of a bad experience; I was looking forward to breadsticks. The lady was very nice however when I got home I found they were burnt & hard. Only two were soft and edible... What a waste, I will not be going back.

I went to Gibsonia Little Caesar's for lunch today and I have to say I was impressed. The lady at the counter (Marisa) was extremely professional and kind. My food was hot and ready to roll just as promised. Thank you for the great service and fresh food.

Why hasn't anyone or a group gone forward and sued Little Caesars Pizza company for misleading advertising? I only once went into my local L.C.P. and paid for a ExtraMostBestest pizza only to find there were a lot less pepperonis on the pizza. Yes, I know the owner can save money by applying less and making more money. But, when does it stop? Those who continually buy this pizza are only perpetuating the problem which lets the company and its franchisees get away with it. Seems to me a class action lawsuit no-brainer!

Their pizza is hot and ready. It's really good, a little bit too greasy, but it is still good. The price isn't bad. If you are looking for a cheap hotel and ready pizza you should go to Little Caesars.

The new commercial involving a son and a dad, as a minister of the Gospel I think it promotes child rebellion and disobedience to parents. That's what is wrong with America today widespread rebellion among children and parents. Every time I see this commercial I get sick to my stomach. When the commercial comes on in the segment the dad leans down. The dad's hat had "#1 Dad" on the cap, and the child rips off the "#1" from the dad's cap. This is unacceptable and I know I can't be the only one with this complaint.

The store was clean! The guys were chill and very helpful. I was too lazy to cook and needed to eat something. Had to wait 10 min. for a pizza to be ready, it was great. First time trying it and it was good!

My family received a Little Caesars hot and ready pepperoni pizza. Upon getting home and opening the box, we discovered a disgusting TOOTH on top of our pizza. I have contacted the company headquarters as well as receiving a call from their insurance team. I was advised to send the tooth back to them in the prepaid self addressed envelope they sent overnight via UPS. I never heard a word, as this has been months now. I decided to reach out once again in hopes of receiving a final report from Little Caesars to confirm this tooth. Was it a human tooth, animal tooth, etc? I was told their company "never received it." Knowing good and well they did.

No I live seriously right around the corner from Little Caesars and so far as the cheapest place I can go to and walk to since I don't have a vehicle to go any other place but everytime I go there I call and order light sauce for my son because he's allergic to tomatoes and Etc. Insider he gets a rash around his lips. I order they tell me to leave 15 minutes and it should be ready. I wait 15 minutes maybe 20 minutes and I still wait a half hour. This time I call at 5:33 I go there about maybe about 45 minutes later and I still did not get my food until about 7 and it was not light sauce.

Right after returning home from fleeing hurricane Irma I didn't feel like cooking so I decided to pick up a pizza from Little Caesars. Many businesses were closed so I made sure to call ahead first to make sure they were open. A machine immediately picked up declaring that they were in fact open and due to their high volume of calls to just come on in and get your pizza. I drove there and they were closed. It was irritating but I wasn't upset until the next day when I called to let them know and the young man who answered didn't care at all.

Pizza is commercially advertised for $6.00 but the Little Caesars in Freeport, NY charges $6.99 + tax. Read on other review that $6.00 is only for Detroit Michigan. I do not see that stated on the commercial & even if it was, that is really sleazy. I would like to know if there is a class action lawsuit for this.

I asked for a specific pizza, "sorry none right now but I have this kind (blah blah).” Waited for the woman to get it then came back, she said “sorry don't have any of those either.” Finally settled for what they did have which was cold crappy pizza. These people got their collective heads up their collective **. ** cold pizza after waiting in line for 10 minutes. What a load of crap. Those commercials are **, I will never give them another dime’s worth of my business.

I took my son for an afternoon of swimming for his birthday. We did not have a party because we are on fixed income. After swimming, we went to get $5.30 pizza from Little Ceasars. Upon pulling up to the window, the cashier happily talked about the specials (deep dish etc) before looking at us. When she was done, I informed her that all we wanted was the pepperoni $5.30 pizza. As I spoke, she got her first glance of us and was immediately disgusted by our appearance. We had just come from swimming which was rather obvious because my son had a towel around him and his goggles on his forehead.

The past few visits to the LC Store, I bought multiple items so I didn't pay attention to the EMB's price. Last night, however, I only bought an EMB and it was $7.40 rather than $6.36 so I asked why. The cashier said, "The $6 price is only for Detroit, Michigan - nowhere else. It's $6.99 out of the Detroit market." I asked him why all the National and Local networks carry the $6.00 price? He replied, "I have no idea but that's what we were told," BY WHOM?! I watched the ADs today and in none does it state that the price is ONLY for one the nation's blighted cities! They need to change the AD or fix the prices!!!

There are 2 Little Caesars where I live about 2 blocks away from each other. One is inside of a Super Center and the other is a stand alone. Both are filthy. I went to the counter at the one inside the Super Center not knowing it was so dirty until I approached. I have not been to a LC in many years so I assumed Hot N Ready meant the pizza was ready to pick up and go. Standing behind the one other customer that was ordering I saw the "cook" wearing a hairnet and scratching his head through the hairnet and of course they don't wear gloves. I was curious so I waited my turn and asked if they had the hot n ready pepperoni and she said, "No, it will be about 15 minutes," at which point I turned and walked away.

The service was sort of slow because the line was out the door! We called in and they said that the pizza was going to be done at 7:10 pm and it took an extra 20 minutes to make the pizza. Otherwise the pizza tasted pretty good and so did the bread sticks.

7/21/2017. Little Ceasars on Chicago Dr. in Holland, Michigan 49424. As consumer at this I and others were belittled by employees there, 1st when inquiry as to why the wasn't working to the store employ respond in a non service manner by making jest before check phone, came to conclusion that it possible because a storm was coming, then made wait replace order again. When ask for extra parmesan cheese, she blast that option was no longer Little Ceasars' policy. And scolded me on not placing order over phone.

I went to the Little Caesars (2977 Precinct Line Rd #209, Fort Worth, TX 76118) and it was a nightmare. I ordered pizza and I regret it, the workers here are really rude and unwelcoming. I waited almost a hour for my pizza and the whole time the workers in the back (who was cooking food without any gloves, hairnets or anything) were rolling their eyes with attitudes not wanting to do their jobs. I got my pizza later on and didn't even want to eat it because of my treatment in waiting and purchasing the pizza. Not only that but it is a health hazard since no one's hands are clean and they cooking the food. I saw too many times the workers scratching their nose, heads, doing nasty stuff and then cooking the food at EVERY Little Caesars. I'm not eating from Little Caesars again.

I ordered a smokehouse pizza and when I picked it up it did not have all ingredients and told me tough. Was loyal customer but no longer when manager in Silverdale WA told me "oh well." I will never buy again and tell all I know to never buy.

Horrible. Waited an 1 hr and 30 mins for my order which was just a box set and 2 Pepsi plus I live a 5 min drive away, called the store and they said the order was ready but waiting on their driver to return! The girl who answered didn't even care what I was saying so I cancelled my order!!! The last time this happened the same wait time our order was soggy and cold!!! Very disgusted in this location!

I have never had a bad experience with Little Caesars, the pizza is always hot and ready if I am ordering a regular pizza (cheese, pepperoni). If I want a specialty then the wait has never been more than 15 minutes. The staff have never been rude, are they happy typically not. But they are always teens and working in a fast paced hot environment so I would never expect them to be overly excited to see me. The pizza and all menu items are cheap or extremely affordable so with that being said you can't get too upset when the pizza tastes like it costs $5. I however enjoy the pizza, the crust doesn't have much flavor but I think that is the biggest part of it that they gimp. The toppings and cheese always taste great, the sauces they have available are enjoyable and if I want to custom make a pizza I am able to for a few extra bucks.