Little Caesars Pizza Reviews

Your dough has changed in taste but not for the good. What happened washington, pa ,jefferson avenue location? I used to get all my pizzas there even for birthday parties. Your pizzas are telling me to go elsewhere.

We went to shop expecting to get our pizza with a side of cheese filled bread and cheese pizza but when we went to pick it up the cashier kept ignoring us and kept playing around with his friends and complaining and after 30 minutes, he didn’t give us our pizza (the wrong one) and so we went back and he said he ran out of cheese so he didn’t make it and he didn’t give us a refund.

I went to the Little Caesars Pleasant Hill Rd in Lilburn GA on 6/2/26 at 8pm. The Pizza was terrible. The cardboard box probably tasted better. The Pizza was old, dry, cold, and tasted terrible. The pepperoni was burnt and not enough sauce, cheese and pepperoni to cover the pizza. The crust was paper-thin. It tasted old and awful. I tried calling to complain, but the message you get is a error and it will hang up. The next day, June 3, 2026, I went back around 8 pm to complain and talk to a manager, and there was 2 girls working there one in front and one in back.

I went to get pizza for my family which we don't get to do to often. I ordered it online, and paid for it. I got there to pick up my order and it was half there. So I had to wait quite a while and stopped in 4 times and thought I sure had to wait a long time. Got home with what I thought was my order and it was missing my stuffed crust with ham and I had traveled from Dannebrog to get there. I am an online DJ and have a 3 hour show and am not able to go back to grand Island. I called them about it and they told me there's nothing I can do...cause I'm not able to come back. I will never, never, buy pizza there again....They have lost me as a customer. The very least they could of done is refund my money for the missing pizza. I do not recommend Caesars Pizza in Grand Island to nobody.

Absolutely horrible experience at Little Caesars on 45th in Fargo ND. The cheese pizza we received was completely dried out—the crust was rock hard and the cheese looked like it had been sitting out for hours, if not longer. It was inedible and went straight in the trash. What’s worse is the complete lack of accountability. The store manager promised a refund that never happened. Customer service was unreachable (over 2.5 hours on hold), and corporate never returned my call. Serving food like this is bad enough, but ignoring customers afterward is even worse. This was a total waste of money, and we will not be back.

Little Caesars drivers are worthless after waiting almost 2 hours and calling the manager at the location and they said they would replace and after waiting half an hour they canceled my order. Doordash drivers are worthless!!!

This was the worst experience I have ever had at any restaurant. On Saturday, March 14 at around 5:30 PM, I placed a mobile order for a cheese pizza, a pepperoni pizza, and Crazy Bread. The app stated the order would be ready in 15 minutes. Shortly after placing the order, I received a text message saying my order was ready along with a PIN number to use at the pickup door.

We been going to this Little Caesars for many years but the last couple of times we been very disappointed. Pizza has being disaster and not what we expect to receive.

Ordered a large pepperoni pizza, Where is the pizza sauce? As expensive as these pizzas are, you would think they’d have pizza sauce. Not paying extra for pizza sauce. Won’t order again. Not at these prices.

I would like to request that someone contact the following store that just maybe if at all possible. To ask them to put just a little bit more pizza sauce on their pizza. I have gotten three different pizzas from the following store and each one was next to being dry of sauce. I believe that in a reasonable amount of time the pizza sales will increase to offset cost to profit ratios. Little Caesars store located at 109 Patrick Street Plaza, Charleston, West Virginia 25312. Phone number: (304) 205-7163. You’re attention to this matter is greatly appreciate. Thank you much.

The manager of the North Port Little Caesars on Toledo blade store just wrote review and threatened me because I wrote a bad review about one of his employees. He will be reported to Corporate. I would not suggest anybody going to this store.

499 pizza deal is a rip off. No one at the store even knows about it. Then they tell you to go to the app to order when you order on app it still comes up full price. What a rip off. No in-store training on how to resolve.

I’m writing this review because I usually buy pizza twice a month at a new location near my house for about a year because I work at night and it saves time and energy. After sometime, Jasmine at the East Prien Lake location in Lake Charles, La started approaching the service window with a nasty and rude demeanor as if she was tired of my business. My second to last visit at a Lil Caesar’s I ordered $70.00 worth of pizzas, two of which were specialty and the employee asked if I made a lot of money. I thought to myself that is a strange statement. I told her I do well enough. So after I picked up my order and two of my pizzas were burned but I just took it and left.

The worst customer service. Not just rude but completely unwilling to fix their mistake. I ordered a pizza with it specified to be cut wedge pieces like a pie. Not only did it come all hacked up but they burnt the crust and some of the toppings. The manager said there wasn't anything he could do since I didn't check it before leaving. SO MUCH FOR HAVING ANY FAITH IN SOMEONE!!!!

Ordered for the very 1st time the pepperoni cheese garlic herb puffs, the garlic herbs were really, really, really salty… So much so I could only have 1 bite of 1 of 4 ordered! Very bad taste, ruined it all… Remove the saltiness.. Garlic always good, just brush top with garlic butter.. So very disappointed!!!

Woman behind counter seemed very disinterested in quality customer service. Would answer my questions while turning her back. Extremely poor customer service. No eye contact, no interest in answering my important questions. This is the Little Caesars in Cloquet, Minnesota.

The pizza is very good now. However I found out they don't use GLOVES!!! And people are not the cleanest out here especially when it won't affect them and others just don't care. Good pizza but it's a big fat enormous large NO for me!!! I don't know where your hands been or what they been doing. Or even if you're keeping them clean while preparing the pizza!! I'm cool in Little Caesars.

Truly the worst place in Twin Falls to order from. Their service is awful. Waited 20 minutes for one pizza after watching several customers come in after me and pick up theirs. When I asked about my pizza the girl ignorantly told me they were still cooking it.

I placed an online order to be delivered and it was never delivered. I called the store on Dollar Way Road, the employees were rude and refused to help. Would not remake the food and now I have to wait 12 days for a refund. It is ridiculous, incompetent employees, managers, and customer service. HIGHLY DO NOT RECOMMEND.

The fast and easy way to retrieve the pizzas are great but both times I have ordered, the pizza was not thoroughly cooked. I has to finish in my oven at home. The store presentation was not appealing meaning it looked dirty. The employees did not look happy so what does that mean for our food??? But as I stated earlier, the easy ordering online and pizza retrieval from machine which keeps pizza hot was great. The store does not offer any way to carry out your food if you have a lot. I personally will not order from Little Caesars again.

Started to order a pizza that cost 11.49 but by the time they got done with fees, 3.00 for Delivery, 2.00 for Small order fee, and another couple of fees as well that brought the total to $24.85 for 1 pizza to be delivered. Needless to say I didn't order and they will never get any of my future business.

Went to Little Caesars on 9-13-25 to pick my order. Waited 48 minutes with 5 employees working. Cashier would put her cell phone down and work. Bad customer service and customers were getting upset but as long as money comes in, who cares about this review..

I got home & my pizzas didn't have sauce. I called the restaurant and was told to bring them back. The lady looked at my pizza and told me it did have sauce. I removed the cheese from one slice for her to see, it had ONE red dot of sauce. She was laughing at me, then she said I could have paid for extra sauce and what could I expect for their $4.99 promo. (I wasn't looking for no sauce pizza to pay less). She then handed me a $10 bill for me to leave. I wasn't there for a refund, I wanted pizza for my kids. She walked away and left me talking to myself. All she had to do was make it right. Horrible customer service. NEVER GOING BACK. El Paso, TX Edgemere Location.

I don't normally go to little Caesars. But, today I thought I'd stop here to get a pizza and have a cheap meal. Before, I start doing household repairs. I remember why, I don't order here. The pizza crust has no flavor. Taste like you're eating cardboard. The sauce had a funny taste and flavor. The cheese is rubbery. I know you get what you pay for. But, you would think that little Caesars would up their pizza sauce and crust.

If I have to give it a star. It's cheap but you get what you pay for. It's dry, hard, and taste like cardboard. Would not go there again. Go somewhere else. I have tried other little Caesar but it's the same old taste CARDBOARD.

Since Little Caesars changed to Door Dash delivery, we NEVER get the correct order. Tonight they delivered us someone else’s order entirely, it didn’t even have our name on it. The time before that, they were extremely late and didn’t include our entire order. Every single time we order delivery, there is an issue and I have to call and even if we get a refund, it still doesn’t solve the fact that we ordered pizza for dinner and didn’t get any pizza or didn’t get the correct pizza. There have been times when the Door Dash drivers forget the drink or forget the Crazy Bread or forget the marinara that goes with the crazy bread.

I went through the drive thru and ordered a Pepperoni Pizza and an order of Crazy Bread. The crazy bread was not baked all the way, so it was raw dough. I had to call twice to speak with the manager, he finally came on the phone. I explained the Crazy Bread was not baked all the way. It was raw dough and it was not good to eat that, he said you can bring it back. I did not want to drive back and told him so, he just said okay and hung up. Very unprofessional and unconcerning. I will never go back there and, I hope not all the Little Caesars are the same, I hesitate trying another location. This location used to be good. Also I was not given a receipt.

They lost my pizza and had me waiting in the lobby forever while the manager I believe she said her name was Emily was in the back talking about it and never came and told me anything or apologize until they lost the second item on my order and then she comes out the back and tell me what happened which was her employee working tonight lost the order and all of it had to be remade over. I’ve been there well over 30 minutes by now and when I tell her an apology goes a long way and she should have came out and said something to me about it and apologize then instead of me waiting forever in the lobby while hearing them talk about my order and she said oh no one has came and told you.

I placed an order with a T-Mobile coupon. I ordered a large Cheese pizza, Cheesy Bread, 2 KitKat breadsticks and an orange two liter of soda on top of leaving a $10 tip for the delivery driver which was DoorDash. SMH. They forgot the 2 KitKat Brownies and gave me Mountain Dew rather than the orange soda. The pizza was cold and the Cheesy Bread was about the only thing decent. I called and emailed instantly and asked for a refund which they emailed back saying they are giving me a 50% refund off the entire order. A week later they refunded me $11.13 out of a $39.98 total for the order. Again I had to call but this time 4 more times just to get a valid answers to what was going on with the rest of my refund that if yet to receive after three weeks. I’ll never order food from this place ever again and I’ll make sure friends and family don’t as well!

I came in the Owosso store, ordered a Hot N Ready, two breads and 2 garlic butters, the worker told me it'll be a few minutes ago. I wait and people that was there before me left. More came in and left, I still sit. I had to speak up 'cause the lady at the counter kept serving others the bread and Hot-N-Readys.. Before I left I told them they need to start paying attention on who's been there waiting first.. Won't go there again for awhile!!!!

Terrible customer service. Very unprofessional employees. I will NEVER order from them again! Not willing to help find a solution. Arrogant attitude. Obviously they don’t need our business. Hope they fail in their business.

I love their pizza but the staff is so rude. Will be going elsewhere. I don’t have to spend money where people are rude. Worst place in Tennessee. The staff are completely useless, they want you to use their app. I’m not good on a computer. I’m old and don’t like changes.

My last 2 visits the pizza was horrible as well the crazy bread wasn't cooked long enough. Barely any sauce on the pizza AND didn't even get the dipping sauce. I WON'T BE ORDERING ANYTHING FROM THEM AGAIN.

The Little Caesars on 44th and Breton is so unprofessional. They BOTH of my orders wrong and when I called up there the manager was very rude and sarcastic. When I got there I heard the employees talking about me before I even walked in the door. The choices of workers and managers need to be re evaluated. I will never go back there ever again. I do not recommend anyone to go there.

They didn’t put butter, garlic and parmesan cheese on our crazy bread. The lady ask the pizza makers who isn’t putting butter on the bread sticks and the guys cooking just laughed. Unprofessional! The breadsticks weren’t cut all the way through and stuck together. We drove 45 minutes for this.

I just spent an HOUR trying to order 9 pizzas for our church for tomorrow. I had to GO to the restaurant because online ordering did not function, and that was the only thing customer service could recommend. They left me waiting for 20 minutes. Then they said they would honor the tax-exempt certificate and ID number. MOST disappointing.

Little Ceasars used to be my favorite pizza, but they have gotten so bad I've chosen to not go anymore. They used to always be hot, saucy, greasy, super cheesy and perfectly seasoned...and the crazy bread was to die for. Over the last few years I've seen a serious decline in quality at little ceasars. Their pizza dough is still doughy in the middle, they don't use enough sauce and the bread absorbs what's there allowing the cheese to get dry and everything just being overly dry. They barely season it at all. The crazy bread is garbage now, it has zero cheese or seasoning on it at all, it's just a dry chewy flavorless piece of bread. Huge dissapointment. Shame on you little ceasars for cutting corners, you just lost a household of customers because of it.

I had a terrible experience at this Little Caesars. I placed an online order and when I arrived, my pre-order pizza wasn’t ready. I was understanding and agreed to wait another 15 minutes, but that’s when the frustration began. When I politely asked for a sauce as a small gesture for the delay, the staff flatly refused, saying I should just “be understanding” because the manager was working alone. However, when the other employee arrived, he had time to walk to another store to grab a soda, showing he clearly wasn’t too busy to assist customers. It’s ridiculous and unacceptable to be denied something as simple as sauce after poor scheduling and lack of accountability. This is a clear example of horrible customer service and I won’t be returning.

I visited Little Caesars located at 11101 Fondren Rd. Houston, Texas 77096. It was awful as usual. I called the order in and was told 20 minutes. After 20 minutes I inquired and found out the order was never placed. A lady behind the counter took the order again, however it was missing one box of crazy puffs. This is the third time. A lady ahead of us had a similar experience. Her wait was longer. They told her 15 more minutes only to find her order was never placed. I would not have stopped by today but the grandchildren wanted it. We got the usual experience. I'm done.

Haven't eaten Little Caesars' in years and decided to try the Detroit Deep Dish and bread sticks. Looking forward to it. I asked them for extra sauce. I told them I like lots of sauce and they so no problem. When I got the pizza it was dry as a bone. I lifted up the cheese and there was not even a trace of sauce. Just white bread. No red coloring even. Also very little cheese. The crust was not brown at all. Pizza was undercoooked. The pieces weren't cut all the way through. Each piece had to be re-cut. Everything about the pizza was horrible. Well, they can't screw up breadsticks. Right? WRONG. They used to be flat with cheese sprinkled on top and garlic butter or maybe just butter. These were round, cold, and couldn't hold a topping even if there were some. An awful experience. I would never recommend to anyone.