Event Tickets Center Reviews
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About Event Tickets Center
Event Tickets Center is an online resale marketplace where fans can find tickets to national and local events of all kinds, including sports, concerts and Broadway shows. The website offers a 100% money-back guarantee and last-minute tickets, but sellers are responsible for issuing refunds.
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- 4,970,706 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 12, 2018
I received a 10% saving but could not use it because nowhere to enter the code when proceeding payment. So I could not have the 10% discount. Too bad to receive this and not being able to use it. Thanks.
Reviewed Jan. 12, 2018
Why am I paying a delivery fee when the tickets are being emailed to me? Absolutely ridiculous - I hope you choose to review this fee. More money should be going towards the musical acts, rather than the service fees that apply to the customers that would like to see them.
Reviewed Jan. 12, 2018
I question the $7.95 delivery fee when the tickets are being emailed and downloaded - that seems exorbitant. And the service fees per ticket also seemed higher than necessary. I wish I could see the actual seat numbers. Otherwise it was a good experience.
Reviewed Jan. 12, 2018
The website was quite user friendly. However, charging a $112 per ticket service fee is outrageous. One third the price of my tickets. You must make quite a profit. So much for customer satisfaction!
Reviewed Jan. 12, 2018
I think there are too many extras before you can actually confirm ticket purchase. Somewhat irritating when you are trying to confirm the purchase. This part is also irritating; just trying to buy a birthday gift - way too many questions and confirmations.
Reviewed Jan. 12, 2018
HORRIBLE!!! I felt scammed! Paying more than DOUBLE what I could have gotten on Steinbrenner website IF that site had been working!!! This is a crock!!! Only continuing for sake of my husband. Also could not find way here to get handicapped tickets which is what we needed - and NO PARKING PASSES!!!
Reviewed Jan. 12, 2018
This was the easiest purchase I have ever made. It was nice seeing where my seats were and the prices were really nice too. The tickets were the cheapest around. The ticket buying was the easiest shopping anyone could ask for. I highly recommend them.
Reviewed Jan. 12, 2018
Very easy to complete order. Not very good with computer and have been trying on other websites and way too confusing. This was easy. I would use this website again in the future and would recommend to family and friends. I am over 60 and computer things are not easy for me.
Reviewed Jan. 12, 2018
Almost perfect, but where do I enter the Promo Code? If you're going to tease me with a Promo Code for 10% off, then I end up with a bad experience even though I like everything else (almost, the service fee was pretty steep). But I've got my tickets coming and I'm looking forward to the concert.
Reviewed Jan. 12, 2018
Did not get actual seat assignment. Just got a row number but where in the row the seats are located. The rest of the program was very straightforward. The prompts were clear and easy to follow. I had no trouble with payment either.
Reviewed Jan. 12, 2018
I was unhappy with the large service fee per ticket. The cost is something I would like to see earlier when choosing seats. Maybe include cost in the price. Do you really need $8 for ME to print my OWN tickets???
Reviewed Jan. 11, 2018
ICP concert - I'm so excited my uncle will be so happy. He is a major fan. This will be all the holidays and his birthday all in one. This will also be my first concert ever and I'm will be 30 years old this march happy birthday to me. It was very exciting that I could get tickets.
Reviewed Jan. 11, 2018
The bottom line cost is not known until the very end of the process. Ordinarily, this would not be a problem. However, there are too many substantial fees that are only incrementally revealed. I will be very reluctant to use this service in the future. It's somewhat akin to a Bait and Switch scam. The fees are truly excessive.
Reviewed Jan. 11, 2018
Went to check out and only then did I see an additional $11.95/ticket in service fee. Personally I think that is kinda a rip off. Just make the ticket the cost. Then just to email me the tickets I get charged an additional $7.95! That's another rip off. Won't do this again.
Reviewed Jan. 11, 2018
This program made the whole process very easy and quick to understand, will come back for future purchases. I have used this many times and have never been disappointed before. Seats are always explained and diagrammed well. I suggest this to anyone looking to purchase show tickets in their area.
Reviewed Jan. 11, 2018
I felt that the addition of a "service fee" of $14.96 per ticket was misleading. The ticket price was not clearly advertised with that addition. That information should be clearly stated along with the ticket price in order to allow purchasers to make informed decisions.
Reviewed Jan. 11, 2018
Love concerts but very very unhappy with new service fees -- for what service? Charge to e-ticket already included! Going to start going to Laughlin Nv. where they don't have new parking charges and fees, The only thing left for Las Vegas is to have is medical lab at each parking lot so you can tap a vein for blood. Most people will eventually quit coming and go somewhere else where you can have a good time without being shafted at every corner. LAS VEGAS USE TO BE FUN!
Thanks for your feedback, Rick.
Reviewed Jan. 11, 2018
The ordering process was easy, but the processing fee is outrageous. I never expected it to be so much. That is a rip off. The price of the show is high to begin with then you had to add almost another hundred dollars on to the price of that. Sorry but I didn't appreciate that.
Reviewed Jan. 11, 2018
Cannot give you a review until I receive tickets, review came up before I received even a conf. on the tickets. As far as ease the site was fine, I would like a better idea of where the seats are, I know section and possible row. I am very tall and like to if possible pick out aisle seats. But overall the site was fine.
Reviewed Jan. 11, 2018
Wanted to use PayPal, and tried like a hundred times. Even called PayPal. They said it was your site. Oh well, not happy that I had to split my ticket purchase. I lost the same row seats for my friends. Thanks for taking PayPal. Was great nerve racking experience.
Reviewed Jan. 11, 2018
I purchased tickets and within 10 minutes found out that two people were unable to attend due to illness in the family I called customer service immediately and asked since the order was processing and had not gone thru if they could please cancel my order. The person on the phone was very rude and said no refunds no matter what period. Don't buy from this website. I later found out they charge like 3 times the amount. Buyer Beware!
Reviewed Jan. 10, 2018
Fairly easy but the added service charges take one by surprise when you think you're paying one price and it comes back considerably higher. That should be stated upfront or why not list what you will actually be paying. Shouldn't be a surprise.
Reviewed Jan. 10, 2018
Very effective site with clear indication of seats and views. The selection of seats is easy. To get 5 stars I would only recommend that the service costs would be indicated since the beginning of the process. Indeed the service costs seem to be quite high.
Reviewed Jan. 10, 2018
Really? Charge me 30 bucks for "services" when a computer is actually performing the service? Charge me $7.95 to have a computer email me a notice to download tickets? This may not be criminal according to the law but ridiculous nonetheless.
Reviewed Jan. 10, 2018
I have used the site before and find it easy to use and so efficient to get tickets to any show. I would recommend this method of obtaining tickets to your favorite shows and other events. I also appreciate the fact that they will keep me posted on upcoming events and shows. Thank you.
Reviewed Jan. 10, 2018
Service fees seem very high for such a simple task. Fees should be per order, not per each ticket. Order process was pretty quick and simple. The site is pretty convenient for getting these tickets, especially this close to the actual event.
Reviewed Jan. 10, 2018
I found this site very easy to use and found exactly what I wanted for a reasonable price including fees. I would highly recommend Event Tickets Center to anyone looking for tickets to their favorite events whether it be sports or concerts. Thank you.
Reviewed Jan. 10, 2018
Fair - didn't see anything about the service fee until checking out - was surprised. Should have secret fees a little bolder so that there are no surprises at the end. Otherwise, leaves a sour taste in one's mouth. All fees need to be as transparent as can be.
Don, thank you for your feedback.
Reviewed Jan. 9, 2018
Larry the Cable Guy - Very simple to order tickets and visualize seating. The "service fee" is absolutely appalling! And $7.95 to email a ticket?! Ridiculous! This is probably a one time deal for us. Hope he's funny as hell.
Reviewed Jan. 9, 2018
Very pleasant online ordering experience.. Easy to navigate the site and select tickets. Was very surprised at the variety of tickets available. Was very convenient how the site shows you EXACTLY where the tickets are when you select them. Other ticket sites can learn from that.. Was impressed that I received a call from an actual person confirming my order. Nice touch indeed.
Thanks for the great review, Gerry! We hope you enjoy the concert.
Reviewed Jan. 9, 2018
Purchasing tickets was quick and easy. I can't wait to see the look on my 8 year old's face when we attend the concert. He loves music. I'm glad I am able to give him this gift so that he is able to experience this event. I am so excited to attend this event (Black Violin concert).
We appreciate the review, Guadalupe. We hope you and your son have fun at the concert!
Reviewed Jan. 9, 2018
Very easy ordering process. Visuals were helpful in planning out where to buy tickets! I would recommend that a friend purchase tickets from Event Tickets Center. We have always enjoyed our visits to the BJCC. There are multiple special events for my 4 year old daughter.
Thanks for the feedback, Allison!
Reviewed Jan. 9, 2018
Failed to obtain Patti LaBelle tickets in October!! I hope this is not yet another failed attempt. My wife is really looking forward to this concert, it's part of her Bucket List since she is presently battling cancer. We really don't want to have to battle with you too.
Reviewed Jan. 9, 2018
Foreigner and Whitesnake - The process was relatively easy to complete. I am at a loss to understand why the service fee is so expensive. I spent 300 dollars for concert tickets and one fourth of that cost was for your service fee only. It is disappointing that such a price is acceptable.
Reviewed Jan. 8, 2018
Order was going good until I tried to purchase the front balcony see it was a little pricey for the front balcony seats. Once I seen the additional charges then I had to change my order but it worked out. Will definitely consider using this site again for future orders.
Jerrell, thanks so much for taking the time to leave us a review. We look forward to serving you again in the future.
Reviewed Jan. 8, 2018
This 33% fee is ludicrous and completely ruins the experience. We've dealt with other most competent ticket agents whose fee was fraction of this fee. Frankly, I should have cancelled the order. In all likelihood this will be our last visit to a Barbara Mann performance. So disappointing!
Reviewed Jan. 8, 2018
My experience was fine. A little confusing to navigate. I am upset that the tickets were only $35 but then that my total was over $100. I think that is ridiculous how much the processing and service fees are. Other than that, I had a good experience.
Thanks for your feedback, Cienna.
Reviewed Jan. 8, 2018
This is my first experience with ordering tickets through Event Tickets. All went well. I am anticipating that there will be no problem. I am anxious to see this performance and looking forward to it. I hope to order at another time. Thank you.
We appreciate the review, Marie. We hope you enjoy the show!
Reviewed Jan. 8, 2018
Overall, it was a very easy process. However, I did not like how it was only after I inputted all of the information and when I tried to order tickets it notified that there were no longer tickets available. I also wish they had included the fee in the actual ticket price. I would use again.
We appreciate the feedback, Myrisia.
Reviewed Jan. 8, 2018
Theater service charge is expensive, as a third party. No problems, waiting on tickets to download, hopefully there is no problems because I have never used this site before. Hopefully next time I will be able to capture the tickets I am aiming for.
Thank for the review, Karessa! We hope you enjoy the event.
Reviewed Jan. 8, 2018
I feel very deceived by your $22 per ticket fees. That is an outrageous amount of money per ticket, and even more egregious because you don't tack on the fees until midway through checkout. Absolutely ridiculous. AND you make me pay to print the ticket out MYSELF? Greedy.
Reviewed Jan. 8, 2018
My experience with Event Tickets Center to purchase tickets for the Harlem Globetrotters was simple and fast. It is an excellence and efficient way to get access to a great entertainment arena. And I certainly would recommend to my family and friends.
We appreciate the recommendation, Leon! Thanks for the review.
Reviewed Jan. 8, 2018
I was glad to be able to get a ticket to a sold-out event. But I was surprised at all the fees that increased the displayed price by 50%. If there was any notice of this on the original page, it sure wasn't easy to see. Please be more clear about the added fees on the first page.
We appreciate the feedback, Richard.
Reviewed Jan. 8, 2018
It was very easy! Just hate the fees!!! Three tickets adds 36$ to the price and then another 7.95$. Wish it was just in the ticket price. But the process was easy and I like the pictures of the view you would see if you sat in the seats.
We appreciate the feedback, Darsi.
Reviewed Jan. 8, 2018
I don't understand why you are charging this much in service fees and a delivery fee when the item is emailed. This is a bad business decision and I feel that you are taking advantage of the customer. You need to really evaluate how you sell your products. I think the hidden fees are a immoral practice.
Reviewed Jan. 8, 2018
Purchase was fast and efficient. One unclear matter, I expect to get my ticket by email but I am not leaving with a lot of confidence. I hope to find a phone number to use if I have trouble get my tickets.
Dean, thanks for the review. If you have any questions about your tickets, feel free to reach out to our customer support team at 1-866-820-4553.
Reviewed Jan. 8, 2018
It was really easy and simple. No problems at all. I am very pleased. My husband and I are big Wizards fans and every chance we can get we try to enjoy one and this will be a added treat because we can see a concert afterwards.
Thanks for the review, Donna! We hope you and your husband enjoy the game.
Reviewed Jan. 7, 2018
A $30 service fee per ticket?! And $8 deliver fee for downloading?! You know you can do this because it's the only option. You should be ashamed of yourselves. You're thieves and you're taking advantage of people. I don't know how you sleep at night or look in the mirror. If I could give you zero stars, I would. For Shame!
Thanks for the feedback, Dennis.
Reviewed Jan. 7, 2018
Great experience. I was happy tickets were still available when there was only one time they were going to have the show in town. And the order process was very quick online. Tickets price wasn't bad, although fees seem a bit high per ticket.
Thanks for taking the time to leave us a review, Faith.
Reviewed Jan. 7, 2018
We have used this service many times and we're always pleased with how fast and quick the service is to you. We always have a email right away with our order details and can print them out the same day. Any time I've had questions and had to call them they get to me right away and take care of any issues.
We appreciate the review, Tarra! We hope you enjoy the event.
Reviewed Jan. 7, 2018
I'm not usually the customer to complain but the service fee cost per Xscape ticket was absolutely excessive. It was over $50 each! Navigating the website was standard and the checkout process was decent. Please reconsider those costs for future customers.
Reviewed Jan. 7, 2018
We have used this site before to order tickets and had not problems getting our tickets quickly and getting into the venue. Im sure ill have the same experience using this site for this particular venture to see Weezer. Would recommend to any of my friends.
Thanks for the recommendation, Corey! We hope you have fun at the concert.
Reviewed Jan. 7, 2018
I purchased tickets to a Memphis Grizzles and the Detroit Pistons. I was very pleased with the price and the little time it took to make the purchase. I would recommend it to anyone. I will be using this site again.
We appreciate the review, Barnell. We look forward to serving you again in the future!
Reviewed Jan. 7, 2018
My experience was nice and pleasant. It was easy to navigate through and purchase the tickets that I wanted. They are also, pretty cheap compared to the other ticket boxes online and on the streets. I got my confirmation quickly and efficiently. I think this is a great way to order tickets.
Thanks for the feedback, Robert!
Reviewed Jan. 6, 2018
February 15, 2017 will be my mom's 76th birthday and she LOVES Alan Jackson. SO when I found he was coming to the AT&T event center w/ the San Antonio Rodeo, I grabbed tickets. Easy, simple, fast, and arrived directly to my email. Mom will be so excited! Happy Birthday Mommie <3.
Reviewed Jan. 5, 2018
I've used this service through a friend in the past and it never lets me down. I really enjoy the simplicity of ordering tickets online. I just placed my order and I've already received an email with my tickets! The option to protect your tickets is awesome. I highly recommend this service to a friend. Thank you!
Reviewed Jan. 5, 2018
My experience went without a flaw. I went online to order the tickets I wanted and they were available. They were at the best location. The only thing I did not like was the 29.95 service charge. If there a way that the service charge could reduced to 5 or 10 per ticket that would be great.
Reviewed Jan. 5, 2018
I think your service fee is excessive, and should be given out when ticket price is displayed. That combined with your ridiculous delivery fee, does not represent any kind of good value. Next time I'll drive to the venue and pick up the tickets and save enough money to pay for dinner. Other than those minor details, the website seemed to work fine and was trouble free.
Reviewed Jan. 5, 2018
So far so good. I just wish the additional fees would be added as part of the listed price and not after the completion of sale. It's almost one hundred dollars over listed price. I think I would buy more tickets if these additional fees would be part of the original price.
Reviewed Jan. 4, 2018
I think the service fee of $60 is excessive and unwarranted. Not happy with that and feel there is no excuse for this excessive amount to process this purchase. If it weren't for the fact that the person I am taking really wants to see this production, I would have canceled my purchase.
Reviewed Jan. 4, 2018
I am outraged that I paid a 33% "service charge" and then another $8.00 for a "delivery fee" when there is nothing to deliver since it is an e-ticket. I feel I have been scammed. I would certainly never use this service again if there is an alternative.
Reviewed Jan. 4, 2018
They charge you extra money to purchase your tickets! Rip-off! DON'T PURCHASE FROM THEM. I called them to ask why another person name was on my tickets, the lady Anna was rude and hung up on me! Rude!
Reviewed Jan. 4, 2018
Fantastic service and great performance. Would recommend to all my friends. Near great restaurants and ease of parking make this venue very appealing and will go as often as possible. Ticket prices are reasonable and have performances that my wife and I enjoy. Keep up the good work. Looking forward to next performance experience and will tell all friends.
Reviewed Jan. 4, 2018
HARLEM GLOBETROTTERS - This site was easy to use, nothing hidden as far as fees and prices. Having the map available helps when making purchases. We received confirmation right away and was able to check the order status immediately. I will definitely use the site again for future purchases.
Reviewed Jan. 4, 2018
Couldn't see where the seats were, and the prices were way too high upon purchase! I bought them, as I wanted to see her, but to have to pay almost $100 in fees and taxes is nuts! It would have been cheaper to drive all the way up there and buy them in person.
Reviewed Jan. 4, 2018
Everything was pretty straightforward. Not having a bunch of sales ads or advertisements was nice. We are from out of town and this was a good site. We have not ever been to a hockey game before, nor have we been to NYC. So we are really stoked to be doing this. Very excited. Thank you.
Reviewed Jan. 3, 2018
Markiplier Tickets - The ordering process for the tickets was very easy. The venue layout was nicely displayed and it to see where the best available seating was located in each section. Some ticket ordering sites provided a little bit more detail on the layout to give people a better idea of how many seats are in each section. That might not be a bad addition.
Reviewed Jan. 3, 2018
This site was easy to order from and very convenient. I would order from here again. I was able to get the tickets I wanted at a good price. I was also able to see where the tickets were before ordering and using PayPal makes it even easier.
Reviewed Jan. 3, 2018
I have no idea what the service charge is for nor did I expect to pay it. All of a sudden when I get to the end there it was. If you wanted an additional $20 per ticket you should have priced them $20 higher. As far as I am concerned that is theft. They call it bait and switch. I quoted my friends the price that I saw on your app for the tickets. Now I am going to have to eat an additional $20 per tickets because you people choose to be deceitful in the way that you advertise your tickets.
Reviewed Jan. 3, 2018
Fine experience other than Service fee. Service fee of near 25% is quite misleading when rate is not initially included. That turned what appeared to be $122 a ticket (at around $250 for two), to over $350. That is nearly an additional $100 not factored into the advertised price. Please raise the initial ticket pricing and lower the service fee in the future to ensure your customers do not feel like they are being taken advantage of.
Reviewed Jan. 2, 2018
Your service fee should be listed immediately while people are picking tickets. Not as a surprise at checkout. This is a poor business practice and I will not purchase from you again. My seats better be together as advertised since you did not give me seat numbers.
We appreciate the feedback, Donna. Your seats should be together unless otherwise noted on your order.
Reviewed Jan. 2, 2018
The cost of the website fee is excessive - 21 dollars per ticket. And when I call for a 25 dollar rebate, it was only to sell me something more. And the only way to communicate is via phone, not thru email. This is very inconvenient. Service will improve if you can change this.
Patricio, our customer support team is available by phone or email at CustomerSupport@EventTicketsCenter.com. We appreciate the feedback.
Reviewed Jan. 2, 2018
I was totally really surprised on how easy it was to order tickets. I was really satisfied of this process with this procedure. I would recommend this process of ordering tickets to anyone and others.
Thanks for the review, Mike! We really appreciate the recommendation.
Reviewed Jan. 2, 2018
The additional $110 fee somewhat caused me to decide against purchasing the event tickets. If not for the fact that they were a gift for my wife I would have declined the purchase. I decided to purchase the tickets for the event in spite of my reservations. I am a 100% service connected disabled veteran on a fixed income, and this was a bit pricey for my taste.
Thanks for the feedback Gordon.
Reviewed Jan. 1, 2018
Overall excellent and fast. Seating chart too small. And provide more info on the content of the concert and if there are age restrictions. I will use the site again and prices seem to be competitive and better than Ticket Master. I will write more after the concert experience.
Kai, thanks for taking the time to leave us a review! We hope you enjoy the show.
Reviewed Jan. 1, 2018
The service fee of 102.96 was not disclosed until a later page in the ordering process, and, after my credit card information was entered. The delivery fee was on the first page along with the ticket subtotal. I would prefer to know the full cost of my purchase before entering my payment information.
Thanks for the feedback, Lynne.
Reviewed Jan. 1, 2018
I had a good experience with Event Tickets Center. It was very easy, and fast to buy the tickets for Shen Yun show at Detroit Opera House. I will recommend this to my friend. I like the map of the different seats option, and the easy way of finding the seat.
Marzenna, thanks for taking the time to leave us a review.
Reviewed Jan. 1, 2018
It was very convenient to buy these Jethro Tull concert tickets at Vienna, VA scheduled for September 7, 2018. Easy to see the prices and overall location on the row. Would be great to know which seats we bought on our row. Still, we were very happy to be able to buy our seats so fast. Thank you.
We appreciate the feedback, Christine. Enjoy the show!
Reviewed Dec. 31, 2017
You charge 30.00 bucks for a service fee. That's nuts!!! Why so high and you're charging me 30 bucks and you're not doing anything to deserves it. That's 30 bucks I could have spent at the show. I don't think I will use your site again. Thank you.
Michael, Event Tickets Center is a secondary ticket marketplace where sellers from across the nation sell tickets to popular events. Tickets may be above face value and fees apply for this reason. We appreciate your feedback.
Reviewed Dec. 31, 2017
I ordered two tickets - $72.00 each. Then I paid $7.95 for an electronic ticket. Then I paid almost $50 in "service fees" to boot. When I called your 1-866-820-4553 to ask about these fees and if I could buy tickets directly at the State Farm Center (since I live in Champaign, IL) I was treated rudely and a condescending customer service representative. I cannot believe these fees that do not show up until you are well into the shopping cart. I have been in sales. I am a civil servant. I know customer service. If there is ANYWAY that you can rectify this, I would appreciate this -- as this online center will no longer be my go-to site for tickets. Please train your reps on the phone to be patient and explain things. (And to NOT talk down to people.) I was pleasant and patient -- just wanting to learn more about this fees and was treated like a 2nd class citizen. I would welcome your feedback.
Reviewed Dec. 31, 2017
My experience is always awesome when ordering tickets, There's always great customer service. I will always recommend anyone I know to order here and invite others because I know they strive to be the best. Thank you Event Tickets. You guys are the best.
We appreciate the great review, Moshe! Thanks so much for the recommendation. We hope you enjoy the event!
Reviewed Dec. 30, 2017
I had a lot of difficulty having my payment processed. I had to try multiple sources. I could find no valid reasons any of them should be declined. It seemed like it may have been a error with the website. Trying to buy tickets for my wife should be smoother than this. I also didn't like the seat number wasn't available when previewing available seats.
We appreciate the feedback, Skip.
Reviewed Dec. 30, 2017
I found the ticket I was looking for my wife very easily. I am sure she will be happy about it. Simple search. Clear floor chart. Though I wish the service fee were more visible upfront as it did surprised me at the checkout. Thanks to the experience.
Thanks for the review, Christophe!
Reviewed Dec. 29, 2017
I bought one ticket to the Rams vs. 49er game on 12/31/2017 at the LA Memorial Coliseum. It was quick and easy to use system and I did not get timed out or have to type in those crazy words in order to buy the tickets. Thank you so much.
Thanks for the great review, Hilda. Enjoy the game!
Reviewed Dec. 29, 2017
The process was easy, fast, and hassle free to complete. I love price listing and options. I will most definitely be back for more event purchases in the future!!! The convenience of mobile app is an even bigger added plus. Forwarding recommendations to friends without hesitation. <3
We appreciate the excellent feedback, Angeles! Thanks so much for the recommendation to friends.
Reviewed Dec. 29, 2017
Fast, easy and I believe reliable! Wasn't sure about how I would be able to purchase tickets but it was relatively easy! It seems very easy and have no anticipation of anything going wrong with purchasing online with a credit card.
Thanks for taking the time to leave us a review, Barbara.
Reviewed Dec. 28, 2017
Quick and easy process. Good seats located for the event. Would consider using same site for future events. User friendly website. Not really happy with the markup for each ticket but realize that processing fees are a fact of life.
Thanks for the great feedback, Karen! We hope you enjoy the event.
Reviewed Dec. 28, 2017
Didnt like the operations charges. It wasn't expected and should be part of the initial fees. I would suggest that you lower this since you are not the tickets issuer agency. However the game worth paying the fees. Thank you for the help and support. Go San Antonio.
We appreciate the feedback, Georges.
Reviewed Dec. 28, 2017
My experience is wonderful and I would recommend this site to family and friends. I enjoy using this site to purchase tickets. The prices are good for some seats, but the processing fee is a little high. Love the site!
Thanks so much for taking the time to leave us a review, LaiTasha!
Reviewed Dec. 28, 2017
Really very unhappy to get to the end to find out the amount of service fee per ticket. Further, there is a separate charge for getting e-tickets which is the only way listed to get the tickets and for which the charge is not included in the service fee. The service fee should be available upfront and not at the end and should include the cost of the tickets being emailed.
Cheryl, we appreciate your feedback.
Reviewed Dec. 28, 2017
Paid $700 for three tickets to an event, original combined value $240. Tickets were being resold by scalpers on this service. Unfortunately tickets were not available from any other service, they had all been purchased by scalpers who were reselling them on this site. Tacks on fees at the last step.
Mary, we appreciate your feedback. Event Tickets Center is a secondary ticket marketplace where sellers from across the nation sell tickets to popular events. Tickets may be above face value and fees apply for this reason.
Reviewed Dec. 28, 2017
Music City Football Tickets - Easy to understand. View of tickets purchased was very helpful. Would use again. Price was very reasonable. I prefer to have my tickets before attending an event. I would definitely recommend site to others looking for tickets when event date is a late decision to attend.
We appreciate the feedback, John! We hope you enjoy the game.
Reviewed Dec. 27, 2017
The Seating Chart was very comprehensive and the seat listing for tickets along the right hand side made it so easy to choose the seat. The light up sections was a HUGE help to see exactly where I was going to sit!
Jesus, thanks for the great review! We're glad you enjoyed the seating chart on our site.
Reviewed Dec. 27, 2017
The site was easy to navigate. The map of the venue included onscreen with available tickets was very helpful. Did not appreciate the extra $25+ fee per ticket being sprung on me at the last minute -- seems like there should be some warning about that earlier.
Thanks for the feedback, Helen.
Reviewed Dec. 27, 2017
All things were smooth and easy. Will recommend you to a friend for all future ticket purchases. Will look forward to doing this again. Thank you for the help. Will see you at the game and all other events. Thank you for everything.
We really appreciate the review, Daniel.
Reviewed Dec. 27, 2017
It was quick and easy to process order. Tickets that I wanted were available for this performance that weren't available on other sites. I have recommended this site to others that are looking for good seats at a fair price. I have used site before.
Susan, thanks so much for the excellent feedback. We really appreciate the recommendations as well.
Reviewed Dec. 27, 2017
The website works fantastic. I was very pleased with the experience until I saw the additional processing fees, on top of insurance I could have bought. It feels like gouging to even offer insurance, when I'm already paying a massive processing fee which is supposed to cover a "great experience" already. This is **, and it's the last time I'll buy from Event Tickets Center.
Tatiana, Event Tickets Center is a secondary ticket marketplace where sellers from across the nation set prices sell tickets to popular events. For this reason, tickets may be above face value and fees apply. We appreciate your feedback.
Reviewed Dec. 27, 2017
I had no problem ordering tickets for upcoming Bucks games through this website. Received downloadable e-tickets in my email inbox almost instantly. Would definitely use this website again to order tickets in the future, and would recommend to friends and family.
Thanks for the feedback, Therese! We hope you enjoy the game.
Reviewed Dec. 27, 2017
All the fees with the amount of each are not shown to you until you are reviewing the order you are planning to make. Just as though those fees should revealed when looking at the options to purchase. This is just an observation.
We appreciate the review, Ronald.
Reviewed Dec. 27, 2017
Can't believe the service charges increased the price of the tickets by a third of the original cost!? Seriously, a $30+ service fee per ticket? And another $7.95 just to email them?! Not impressed. Especially since I am already paying a resale price because some hacker who doesn't plan on going to the show in the first place is robbing me, too.
Reviewed Dec. 27, 2017
Great website. Fees are just a lot! I already am paying $97 for a ticket adding $50 more on with fees really seems unfair. I also got blindsided because the fees don't show up till you review the order and I think that is very rude.
Reviewed Dec. 26, 2017
Website is user friendly, easy to see selection of seats, date of event and available seat selections. Would recommend to everyone and describe the ease of use. Will use this website for all future events we will be attending to select seats dates and pricing.
Reviewed Dec. 26, 2017
Why would e-tickets require a delivery fee. If your system charges you $7.95 to email me the tickets, you need a new programmer because the current guy ripped you off and is probably collecting $7.95 per transaction. If you are charging this fee without actually incurring an add-on cost, then you are mislabeling it and should change the "Delivery" fee to a "We are the only online seller of these tickets and we can make you pay any ** fee we want".
A $28.05 service fee? Who and what exactly am I servicing. I bought these tickets online specifically to avoid talking to anyone and I saved you on labor cost. If you want to get paid, that's fine but if you want to sell an $85 ticket for $113, you should label it as a $113 ticket so that your customer knows what he's getting himself into right away. The $85 is completely misleading.
Reviewed Dec. 26, 2017
The process is simple however the $56 fee per ticket is a joke, for e-tickets. Especially since that doesn't include any protections for tickets etc. Other than that. I wish I could choose my seat a little easier. I would recommend it for ease of use for others.
Reviewed Dec. 26, 2017
I am very happy to be taking my wife to Dancing with the Stars for her 50th birthday on Jan 27th. Additionally, I do run my own business and am doing well enough to pay for the cost of the tickets. However, I can tell you without a doubt, if it wasn't something my wife really wanted for to do for her birthday, I would have cancelled the order once I saw the $7 download fee and the $50 process fee. Very greedy and disappointing.
Reviewed Dec. 26, 2017
I was shocked at the verbiage that states the tickets could be sold for more than face value (that should be against the law) and at the $22.77 service fee per ticket! (That's highway robbery!) In the future I will go to the Scott Trade Center box office to purchase my tickets.
Reviewed Dec. 26, 2017
LOVE the seating chart... Very clear and made finding a great seat easy to spot. There were hidden fees that I was not aware of, But overall a wonderful experience and I am so excited to gift my family with this once in a lifetime event! Thank you!
Reviewed Dec. 25, 2017
It was fast and easy to purchase the tickets. I liked that I got a 10% discount off the tickets, since the service fee is very high to use the facility. Besides those charges, I got good seats for the price. I would recommend it to my family and friends.
Reviewed Dec. 25, 2017
My ticket order for $162 tickets had an added $53 S/C! For What? I did everything online with NO customer service help, and I had them emailed to me...for an additional $8! This is highway robbery and I wonder how this allowed to continue!
Reviewed Dec. 25, 2017
I was looking for a special Christmas Gift for my wife this year. I found a concert that we have been wanting to attend since we were married 30 years ago. Event Tickets made the experience seamless and user friendly. Thank you for providing this service.
Reviewed Dec. 25, 2017
Screw you and you service fees Event Tickets. Also why are you not emailing the tickets for free. I'll never use this service again. What exactly do you do for a "service fee"??? Never again! This kind of predatory nonsense is making it so one never wants to leave the house. Absolutely ridiculous!
Reviewed Dec. 25, 2017
Did not show location of seats, which seems like a very basic / important feature in ticket sales. I know only Row E, on the aisle, so that's somewhat of a guess, especially for someone that's never been to this venue. Also, there was no mention of the service fee, which was $64, over 30% of ticket fee! Seems like 2 important points to mention to your buyers.
Reviewed Dec. 24, 2017
Your site was easy to use, safe and secure. I hope the Motor City Casino is pleased with your work. I really enjoyed the attention the company paid to detail when it came to account information and security. On our next use though I wish that we can have access to the hotel site. It was not easy to keep going back and forth between the two places, although if had started with the hotel first I guess that would not have happened. Thank you.
Reviewed Dec. 24, 2017
Nice to can order tickets during our visit to New York. A game for the Yankees was always on our bucket list. Our son is looking forward to the game. We think he will enjoy it see all the stars in the field. Probably there is a possibility to have some Yankee souvenirs in the shops all around the field.
Reviewed Dec. 24, 2017
The website itself was easy to navigate and find the tickets I was looking for. The downfall with the website and the services provided are the service fees. A 50 dollar service fee to purchase two tickets is outrageous. If anyone asks me about this website I will speak down about it and tell them to avoid the website to avoid the service fees. We had no other choice because the office is closed due to the holidays.
Reviewed Dec. 24, 2017
Walk the Moon Tickets - Easy to use site and prices were fair. I liked that there were listings for each section of the venue so I was able to identify where we would be sitting. The ordering was easy and no time limit on considering for tickets. The fee was a little high, but still a good value.
Reviewed Dec. 24, 2017
Ordering the tickets was easy and fast... which I totally appreciate. I don't go to concerts much, I hope the seats we selected are "good" seats. This is a very important activity for our family. We're looking forward to this being a Great beginning to our Spring Break!!
Reviewed Dec. 23, 2017
Your processing fee is the single biggest ripoff in Event Tickets. Software provides the service, not humans. Had you mentioned the amount of the fee well AT THE OUTSET OF THE TICKETING PROCESS, I would have gone to Stub Hub in a heartbeat. When a processing fee approaches the cost of a ticket, it is time to purchase elsewhere. I will not be back.
Reviewed Dec. 23, 2017
Great!! Accurate seating, pricing, service. I would recommend to all my friends. I hope the opera is a pleasant experience for me and my fiance. I have always had a trusted and secure experience with Event Tickets. Good luck with your enterprise!!!
Reviewed Dec. 23, 2017
Purchase was easy to accomplish online. I thought processing fee was a bit excessive, but row selection was easy. Seating diagram of Coronado Theater was displayed well making seat selection decision efficient, but would have preferred seat numbers as well as row number available.
Reviewed Dec. 23, 2017
The online purchase was quick and easy, but I don't appreciate trying to sold a membership to anything. The idea of receiving the rebates was very nice, but not when you through in that I am going to be signed up for some "benefits". I confirmed with the lady on the phone that I am not signed up for anything, but if I see any additional charges I will dispute with my bank. I am also screenshotting this message to prove I have opted out.
Reviewed Dec. 23, 2017
Quick and easy!! Not a fan of the surcharge for each ticket!!!! I understand a one time charge for my 3 tickets but to charge all three is Highway Robbery!!! That doesn't mean raise the surcharge but, REALLY ALL THREE!!!!
Reviewed Dec. 23, 2017
I do not mind being charge a "service fee" but 25% is extremely unreasonable and quite deceiving when I went to check out!! I think it would be better for the Service Fee should be noted with each ticket price... an $80 ticket has now become $106!!!
Reviewed Dec. 23, 2017
Hello, Great Experience - easy to use. I like the option of e-tickets. This was my first time using this site, and will do it again. I am a little confused on the service fee to use e-tickets though and then I have another fee so I wish I understood this portion.
Reviewed Dec. 22, 2017
Everything was very easy to find and I didn't get the runaround great experience overall. It was fast and told me the exact price for what I was purchasing. This is a very good site to order tickets from. I would recommend this to anyone who wanted to do the same as I just did.
Reviewed Dec. 22, 2017
Fast and easy... thank you. First time using this website... happy with service. :) Definitely I'll be back to use this service. Happy holidays.. and happy new years. One happy customer. Can you guys add parking lot tickets to purchase in the future.
Reviewed Dec. 22, 2017
Your website was easy to navigate, but I do wish that you had the ability to choose where you sit. Other than that, it is an easy website to use. I would definitely recommend this site to friends and family.
Reviewed Dec. 22, 2017
It was very easy to navigate the website and choose our seats. However, the service fees that were assessed added over 30% to the cost of the tickets. Maybe I missed it, but it would be nice to know about those costs before I fill out all my info. I understand that you have costs that exceed the price of each tickets and that's fine, you get to charge whatever you want. I would like to know about it earlier in the transaction.
Reviewed Dec. 22, 2017
My experience was great. It was easy to order the tickets and I also was given a rebate which was nice. The service fees are kind of high but other than that it was a great experience. Cant wait to go to the Shania Twain concert in June. Thanks Event Tickets.
Reviewed Dec. 22, 2017
The experience and ease of the site is excellent. The prices are comparable. I very much dislike how you charge a service fee for each individual ticket as well as a fee for instant download. It was just as much for a ticket = all your fees. This disappoints me. I know you need to make money but, $8 to instantly print is sad.
Reviewed Dec. 22, 2017
Cash Back Rebate Representative seemed robotic. Just canceled any chances of the rebate offer. Also, somewhat confusing, simply because, initially she talked about the $25.00 rebate then she jumped right into adding another $25.00 which brings the rebate to $50.00. Then to say the least, after 30 days, my card will be charged $16. Conversation ended!
Reviewed Dec. 21, 2017
No information on specific seats was available - only rows. Undisclosed or insufficiently disclosed $36/ticket "operating costs" fees plus disclosed $15 "mailing" fees effectively increased order costs by $87- for only two tickets. E-mail confirmation also did not provide exact seat locations which makes me question whether I actually have seats. Vague mail-out information.
Reviewed Dec. 21, 2017
The website was easy to use, maybe the easiest I've ever used. But the fees are the highest ever, even higher than Broadway. Usurious in my opinion. I can't believe no one's sued you guys yet. I WILL NEVER PURCHASE TICKETS HERE AGAIN.
Reviewed Dec. 21, 2017
Black Rebel Motorcycle Club - This was my first time using this site for this venue. So easy and convenient to buy tickets from this site. Not one glitch! I would definitely buy tickets from Events Tickets Center again. I love that I was also offered a $25.00 rebate for my purchase. You really can't go wrong! Great site. :)
Reviewed Dec. 21, 2017
Thank you, this website was very helpful and easy to use. I am so excited about sending my son and his wife to this concert. The seat selection was easy to choose from and I found it easier to narrow my search with the filters you have provided. Thanks again!!!
Reviewed Dec. 21, 2017
Everything went smoothly. Only the service charge seemed slightly exorbitant. 30% of the ticket price -- wow. Still looking forward to the show. This is my daughter's favorite show so this is her birthday present! Are you part of the Orpheum or an independent ticket seller? Thank you for your help.
Reviewed Dec. 21, 2017
I couldn't believe that the cost for getting the tickets was so much! Cost of the tickets were $88 and charge for getting each was over $50!!! What a ripoff!!! Last time I will use your service. I can see a $10 or so charge but you are just taking people like me for a ride.
Reviewed Dec. 21, 2017
Quick and easy except could not find where seats were exactly located. Could only get section and row number. Really wanted aisle seats but couldn't tell where seats were located. I would have purchased more expensive tickets if I knew exactly where seats were located.
Reviewed Dec. 21, 2017
Rip off charging me $98 plus 7.95 in fees. You are a bunch of thieves. Yes, my comment will be the same on every review website I can find Event Tickets mentioned. There should be a law against this kind of thing.
Reviewed Dec. 21, 2017
The experience was very clear and smooth, but I wish the fees could be worked into the initial ticket price. It was an unpleasant surprise when the total price jumped up by almost 50% in the final step. I understand that the fees are necessary but their sudden, late entrance into the equation made me feel manipulated.
Reviewed Dec. 21, 2017
Not too sure why I must pay an extra 80 bucks per ticket. It's a total scam and don't try and convince me otherwise. And then when I called for my measly 25 dollar cash back reward, they put me on hold. Last time I'm buying from y'all. But it's gonna be a great Christmas present anyway. I just got to hide the cost from the hubby. Happy holidays.
Reviewed Dec. 21, 2017
You should make available a way to have e-tickets sent to the gift recipient and the actual receipt sent to the buyer so that the cost of the gift is not revealed to the person receiving the e-tickets. It's not cool to tell a person the cost of his Christmas present.
Reviewed Dec. 21, 2017
My wife went on their website to purchase tickets and chose seating in a Salt Lake City venue. When she received the confirmation for the ticket purchase the venue was shown to be in Tulsa Oklahoma. When she called to rectify the error, she was told that it is company policy that they can’t help with fixing their own mistake. I called them and got the same response which was hiding behind arbitrary rules instead of doing the right thing and helping us to get the correct tickets for the venue in our area. Pathetic.
Reviewed Dec. 20, 2017
Too many hidden fees, plain dishonesty. It doesn't cost anything to e-mail a printable ticket, but I'll let those eight dollars slide. What I won't let slide is a fifteen dollar "service fee" PER TICKET. If my tickets actually cost $65 instead of $49, that's perfectly fine, but I'd prefer being told this BEFORE being pressured to continue the transaction.
Reviewed Dec. 20, 2017
Do not understand the service fee but the overall process was satisfying to me. I was happy and satisfied and I know that my granddaughter will be very happy!! We would have liked more information on the parking and if there are parking fees and or hotels in the area.
Thanks for the feedback, Angela. For more information on parking and hotels near a venue, check out our "Venue" pages.
Reviewed Dec. 20, 2017
Fees are too much... almost 100 extra dollars for 6 tickets?!? It is brutal to have to pay that much extra. I am tired of having to pay for fees. This is why I barely use these services. You should just build these prices into the per seat cost so you know what you're getting into.
We appreciate the feedback, Ismael.
Reviewed Dec. 20, 2017
I had an excellent experience finding the tickets (Phantom of the Opera Tickets) I was looking for. It was easy to find the seats that I wanted and very easy to complete my order. I will definitely recommend this site to my friends looking for tickets to Events in the area.
Thanks for leaving us a review, Gregory. We hope you enjoy the show!
Reviewed Dec. 20, 2017
Charlie Brown Christmas tickets for my aunt's birthday. She is going to love it. She was completely surprised. Literally almost cried! Purchasing these tickets were easy and simple. I can not be more happier with the process. I would definitely buy from this website again.
Thanks for the feedback, Jennifer. We're glad your aunt loved her surprise!
Reviewed Dec. 20, 2017
I was prompted to call on the phone to place my order but was uncomfortable with giving the rep my card information. I don't understand why I was prompted to do this with my order since there was no errors.
Reviewed Dec. 20, 2017
Good service, easy to find things. It was easy to locate whatever we were trying to find. Good customer service. But when I tried paying for the first time, the webpage rejected my submission for some strange reason. I had to try with two different cards and at the third try I was able to finally submit the order, which was kind of annoying.
Event Tickets Center Company Information
- Company Name:
- Event Tickets Center
- Company Type:
- Private
- Year Founded:
- 2005
- Address:
- 308 W University Avenue
- City:
- Gainesville
- State/Province:
- FL
- Postal Code:
- 32601
- Country:
- United States
- Website:
- www.eventticketscenter.com