Robert Half

I complained and then the branch manager called me and said, "Sorry time expired...." No dude. Your company is about to expire due to bad ratings all over social media and I'm putting in a BBB complaint as well. She did confess on the phone which I need to get that tracked and hopefully it was recorded she messed up my SSN then delaying my fingerprint schedule, and once that was finally fixed day before expire they had 4, YES 4 email in the system to give them that were ALLLL WRONG except one and that one they didn't send me a code to sign up!!!! Ridiculous!! So I had to do their work for them....

I called the fingerprint company and talked to a very smart dude who said "Yup they have 3 weird emails in here that are incorrect that you confirmed with me" I said WOWWWWW, now they are not returning "OUR" emails or calls since I C.C. everyone from the fingerprint company on the last email confirming they MESSED UP the process!!!! You are so right about meeting their deadlines..Time to blast their bad business all over social media!!!! They are the ranked #1 in the world... WHY??? They are very unprofessional when it comes to TECHNOLOGY AND RECRUITMENTS PROCEDURES.

The second company I interviewed with ultimately offered me the job and I relocated back to California specifically for that position. After securing a home in a VERY tough market (competing with multiple others for the same home), I emailed the company who made the offer to me to let them know I was on track for my start date. I did not get a response. I contacted RH to find out if they knew anything and they did not. Despite knowing the offer had been made AND accepted, they had not yet followed up with the company. Yet another week later, RH contacted me to say they were baffled as to what had happened and asked if I'd been in touch with the company about the position since the offer had been made and accepted. I said NO, other than to let the company know I was on track with my move. At this point during the conversation, RH then admitted that they HAD been in touch with the company the day before, who told them the role had been put on "hold" until July.

They do NOT care – they only cared about whether or not I had spoken to the company directly because they were worried I had somehow gone “around” them and they wouldn’t get their commission. I believe this is why they told me they were “baffled”, but once they received confirmation from myself that I had NOT gone around them, they all of a sudden HAD been in touch with the company and KNEW that the offer had been withdrawn… and were finally coming clean.

I asked if RH had ASKED the company what happened - given that an offer had been made & accepted AND I had moved heaven and earth to get down to California from Canada in order to be ready for my April start date. They would not answer any of my questions – not even remotely ADDRESS them. Not only do I STILL not know what happened with that job, but RH is no longer communicating with me at all. I have tried to also reach out to the company who made me the offer, but they have not responded. I believe that RH gave THEM the same “rules” to follow that they gave to ME. One of their multiple rules was that if I heard directly from the company, I was NOT to respond in ANY way, but to forward that communication directly to RH.

When I finally got tired of the “game” that was seemingly being played at my terribly GREAT expense, I had the gumption to tell them I didn’t trust them anymore – and that is when communication from RH stopped entirely. How DARE I voice questions about my livelihood and my future!! How DARE I be confused and angry that I moved 1,500 miles for a job that just disappeared without a single reason! How DARE I continue to follow up with them!! How DARE I!! After I moved my entire life and household (with an elderly parent that lives with me) across the country – I feel that I’m owed an answer. But RH has disappeared with the wind.

In all of my years, I have never experienced such unprofessionalism and a complete lack of empathy, not to mention the lack of a genuine desire to help FIND OUT what on Earth happened. They seem to forget that THEY called ME! I absolutely will not work with this company again. Based on the "Owner Responses" (and non-responses) to the other reviews, I doubt I will receive a professional courtesy of any kind as it relates to this review.

I have over 11 years of legal assistant background and 25 plus years of administration. Her overview was to take a customer service job. Why would I work in a call center when my resume history shows something else. I knew I couldn’t work with her and I knew what my situation was at the time so I didn’t take any more of her phone calls. She wasn’t professional enough for me and her delivery as a Robert Half rep was terrible. A month past and I spoke with a different recruiter and her demeanor was far more professional. I would still work with Robert Half, but I don’t want to work with the first recruiter.

Since then I've been responding to emails and making calls for them to remove me and nothing. It's harassment and I shouldn't have to continue being contacted when I don't want to be. I've threaten to file a lawsuit and still nothing. It's aggravating and I shouldn't have to delete each email received or respond asking not to be contacted and removed from their database. I used to work at a Staffing agency and I successfully operated my own recruiting business and never did I lie to obtain business. Nor did I continue to contact someone who stated they did not want to be contacted.

I had an even more disappointing experience with the Buckhead office in Atlanta. I called and when they connected me with someone he could not wait to get me off the phone and said I was located too far away for him to bother with (I lived about three hours away and was looking for work in Atlanta!). I think our conversation was less than a minute before he basically hung up on me.

I then tried to work with the Savannah office since they were closer to me and thought perhaps they could connect me with opportunities in the areas I was looking to relocate to. My initial experience with Savannah was better with Leonard ** answering and having a very promising conversation and later FaceTime interview, but it started to fall off a cliff when he said he would send skills assessments and I later had to contact him because I never received the assessments, then he was defensive and said "I had my admin resend your assessments. She said that she sent them last week and they show as expired on our side." THEN they suddenly showed up in my email later that day. Yeah, his admin FORGOT is what happened, but they acted like *I* was remiss.

I did the precious assessments and saw where they were posted on my profile on the RH site, but I never heard from Leonard again even after followup emails and I KNOW I am way more qualified than probably 90% of their clientele in Savannah. After a few months I noticed the assessments were pulled from my online profile.

This company is terrible and I do not know how they survive. I truly wonder how they make their money. I did everything correctly and never heard a word about ANY position out of hundreds for which I was a good match. A friend who works for a different staffing company told me Robert Half will only bother to look at you if you literally have an identical position already on your resume and that if anything is different they toss you aside. They make ZERO effort to match potential candidates to new positions. I guess it would be nice to work for Robert Half since they evidently get paid decently to do absolutely nothing all day.

They start by luring you in with what looks like a great opportunity. Before they can tell you anything you have to interview preferably in person. For the role in question it was I was able to work out FaceTime during which we had technical difficulties and the recruiter stated “...well that’s ok. I was able to see you.” Then, they can even send your resume for consideration until you sign an agreement, take a test and have your references checked. At that point, they give you “oh, we just sent two candidates to the employer, we’ll call if those don’t work out or if anything else opens up.” This was an entry level temporary HR role I was overqualified for.

If that’s not bad enough, After a few days weeks you see the exact same job posted again. I finally spoke to some of my contacts at a more Senior level. They towed the company line and told me there has to be a job for them to be able to post. I’m calling BS. If you’re going to use me, at least give me the dignity of not leading me on. To prove my point I copied a few lines of one of the recent postings for an HR and did a Google search. “Deeply passionate about growing at a large retail company. We were recently listed on Forbes’ “2019 Best Employers for Diversity” list, and we are looking for a self-starter to grow with us!” Just in the last 30 days this exact posting was in 4 different states and multiple markets in each state. Please note I took into account duplicates

At this point, I was a little annoyed by the short notice and flip-flopping but I continued. The recruiter told me the commute was about half hour. Thank God I left an hour and a half early because It took me around an hour and 15 minutes to get to Burlington. At this point, I am upset it took that long and the job was in the same city so I was already second guessing if I had made the right choice to interview. I had my interview and everything went well. I ended up getting the offer verbally. It was 15k less than what I was making before and the only reason I considered was because the recruiter said he would try his best to get them to consider 80k, It was for 70k and the agreed to cover the medical benefit at 100%, which was supposedly 15k a year. They also had offered some equity in the company but when I asked for details on the percentage, they didn’t know and didn’t seem like they wanted to ask and find out.

After I told them I would really want to know the percentage before accepting anything, they called an found out but some things still weren’t clear. The least you can do when presenting an offer is to make sure to have a written offer with all the details explained in great detail. After presenting me with the offer, I asked how long did I have to make a decision because I wanted to discuss this with my husband. They told me it would be ideal if I could get back to them that same day but I could take until Monday if needed (It was Friday afternoon when they presented the offer).

Around 10 minutes later the Manager texted me what I was thinking and saying how sweet the offer was. I started texting some of my concerns with pay and the commute and that I needed to discuss with my husband and he immediately called me. He asked what I thought of the offer and I told him that they literally presented it not even an hour ago and that I needed time to discuss with my husband and really weigh the pros and cons. Then his supervisor comes out of nowhere on the call and starts talking, I wasn’t even notified that there was another person in on the call listening. The supervisor starts saying how if I’m not 100% sure then maybe it wasn’t the job for me and that he didn’t want me to accept the offer and keep looking. This is exactly why I said I needed time to discuss with my husband and think about it because I wanted to be 100% sure of my decision but apparently they were trying to make the decision for me.

At this point I was really annoyed with the whole process. He ends up calling about an hour later again, with his supervisor on the phone but didn’t say anything until he interrupted me while I was talking. Long story short, they ended up giving me until Monday. Monday comes around and I receive a call from the Manager. I was at the appt that they made me reschedule the day of the interview and didn’t have the phone on me so I missed the call. I see some texts come in asking me if I had decided. I told him I needed to know exactly what the equity package was offering and what the percentage was. I told him that if he was in my position, he also would want to know specifics, because no one is going to accept a position without know how much percentage of equity they were offering. He said he didn’t know and I asked if he could find out.

I am still at the doctors while the texts were coming in. He calls again and I text him to let him know that I am still at the doctors appt and couldn’t answer (I was getting xrays taken at the dentist and had just started the cleaning). He texts me the details but I didn’t see the text right away as I was sitting in the chair getting my teeth cleaned. He proceeds to call again and then sends a text saying that the HR lady was waiting for an answer and she needed it ASAP. At this point I was so enraged that I couldn’t even leave the appt without them harassing me to make a decision. I ended up texting him back that I was still at the appt and that I was not going to make an impulse decision at the moment since they couldn’t wait for me to leave the appt to make a decision and told them to give it to the next runner up.

This was the most unprofessional experience I have ever had with an agency. After this, I will never deal with a recruiting agency again. They did not respect my decision to speak with my husband about the job in the beginning, they were trying to make the decision for me and scare me into making a quick decision, made me reschedule a doctors appt a day before my interview to accommodate the business and then blew up my phone while I was at an appt and had the audacity to say I needed to make the decision asap after 20 mins of giving me the equity percentage details… Wow. He also promised me a coffee in the AM before the interview for the trouble of me having to change my appt and come in 3 hours earlier than originally set… I never got the coffee because the manager was running late LOL! Glad I passed it up, I ended up getting an awesome offer a few weeks later with salary I desired.

Then the last time there was a snow storm and I got into a car accident and couldn’t get to work. During the time I was working there I endured racial intimidations from some of the other employees and hostility from the manager. Which are very serious! I reported the incidents to Jonathan and he never said anything to the manager about what was going on. So after I was let go, I contacted the recruiter Aleisha to talk about what happened. She got Jonathan on the line so he could listen. I told them it was unfair that I was let go when the manager told me to go home, and the other the other time I was told to stay home, and the other things that went on while I was there. They never asked or said anything about that. They were all about the attendance and what I did. They didn’t want to hear my side of the story. They said that I was giving them excuses. They were all about pleasing their client.

When I was in the car accident I couldn’t help that because of the snow. Aleisha said that I was giving excuses and couldn’t take ownership for what I did. I told her I took ownership of some of what occurred, but I wasn’t going to take ownership of what the manager did. Jonathan says he didn’t care what I was going through I should’ve stayed or went to work. Now by this time they are hollering at me. Aleisha told me that this call could have went a lot better if I had not given her any excuses. I asked her what excuses. She said I was late on my first day, but she failed to remember she gave me the wrong address, so therefore I was late. Again that was an excuse according to her.

So in other words, I feel like that they don’t care about their employees. They care more about keeping the account with their clients. At the end of the call I felt totally humiliated by them. Aleisha nor Jonathan couldn’t call me back to say that they would no longer help me. They had another recruiter call. The other recruiters that I’ve dealt with have been really nice, but Jonathan and Aleisha is another story!

I work hard on trying to keep my life as private as I can online and submitting information that they can sell to Facebook, Google and countless other organizations then corroborate even more information about you is nothing less than very concerning and scary. Based on reading this terms of service and reading the many reviews that say they never contact you but want more and more information makes it very hard to go any further with them.

I declined several offers to interview for other opportunities because Robert Half Accountemps continued to lie for the next 4 weeks reassuring me that I had the job and giving me new start dates, before admitting their client had selected another candidate! DO NOT TRUST THEM about anything unless you get it in writing! They are nothing but scammers and con-artists!