Robert Half Reviews

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About Robert Half

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Robert Half delivers specialized staffing services, recruiting professionals for roles in finance, technology, legal, creative and administrative fields. Since its founding in 1948, Robert Half has offered temporary, project-based and full-time placements, leveraging industry expertise to match candidates with employers.

Pros
  • Quick job placement process
  • Strong network for job opportunities
  • Personalized guidance during search
Cons
  • Poor communication from recruiters
  • Misleading job listings
  • Lack of follow-up after interviews

Robert Half Reviews

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    Page 2 Reviews 20 - 50
    Online & App

    Reviewed Dec. 10, 2024

    Don't waste your time. They never get back to you. Even after how many times I apply under their website. Nonsense recruiting website. Even when they posted their opening positions through indeed, they won't even review it.

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    Customer ServiceCommunication

    Reviewed Oct. 24, 2024

    Don’t even waste your time. I’d give this company 0 stars if I could. They seem promising at first but never get back to you, they don’t follow up with you. You have to follow up with them. Absolutely no communication.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2024

    Robert Half works for the employers, not the employees. I got what I was expecting, a recruiter that didn’t care about me personally. I emailed him several times for help with onboarding questions. I went from having a job lined up, to not having a job lined up anymore. I changed personal plans, and borrowed equipment. It was a disappointing and unprofessional experience, I will not be using Robert Half for my hiring needs in the future.

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    Customer ServiceStaff

    Reviewed Aug. 28, 2024

    Debbie **, recruiter, called me about a position. Everything was great, she texted me and called me consistently, keeping a close tab and communicating about the job. I guess I didn't get the position because after my interview she just ghosted me. I get we don't always get hired but at least send me a message or email letting me know. That is the only thing I disliked about this staffing agency!

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    Customer Service

    Reviewed Aug. 21, 2024

    It’s been 3 weeks and not a word. I called back, spoke with a guy, believe or not he didn’t ask me for any of my information. Terrible! Don’t know how they’re still in business. I’ve applied for approximately 30 to 50 jobs a days. (I hear crickets)

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    Customer ServiceStaff

    Reviewed July 26, 2024

    They initially try to help you, but once they can’t find anything suitable, they tend to ghost you. I’ve reached out to several people at Robert Half, but none of them responded after the person who was supposed to assist me went silent.

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    Staff

    Reviewed July 3, 2024

    Unfortunately, this is the worst experience I have ever had with a recruitment agency. Overall just lazy, unprofessional, and full of excuses. They just don’t want to work or help you even if you are super experienced. Don’t go in the summer, they will not help you.

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    Customer ServicePunctuality & Speed

    Reviewed March 29, 2024

    I filled out paperwork, sent in my background check. Got a text few days later saying they have not gotten my background check, replied to the text and called and left message. Did that for 3 days, no reply no acknowledgement. The got a message saying they could not get in contact with me.

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    Customer Service

    Reviewed March 26, 2024

    No way to call my local branch (except with extensions). No ID given by phone reps. Supervisor denied giving me even his location. No number given for corporate office, or management to call back and no way to make complaint online - only way is by SNAIL MAIL! Supervisor flagged me as a possible fraud call out of spite and as a result it took 30 minutes to make a trade when I called back!!! UNBELIEVABLE!!!

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    Customer ServiceTechPunctuality & Speed

    Reviewed Nov. 9, 2023

    Robert Half required me to sign many documents electronically through a vendor called DocuSign. DocuSign creates the documents on its own server, and you can download them as .PDF documents. I have done this many times without a problem. I completed all the documents yesterday for an assignment to start in 2 days. I can see them in my browser and opening my .pdf document viewer on my desktop. (I have two - one is Windows 11, the other is Ubuntu Linux. I was able to view the .pdf views on both.)

    My recruiter called me to say the documents could not be opened. I sent my own links to the documents. He stated the "administrator" still had an issue, and would I please do it again? I went through the new documents this morning, and again completed them, and could view them, etc. I asked for confirmation from my recruiter the documents were okay on RH's end. He confirmed, but later said the administrator could still not open the documents. So I have now withdrawn from the assignment, not just because of the DocuSign issue but other issues -- among other things, I still do not have a W4, I9 and direct deposit forms for my state. Most temp agencies include these as part of the package, but RH did not. In my polite note to RH, I pointed out that I had successfully completed the forms and I can view them on two different laptops, and if they have trouble viewing them, that is not my problem.

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    Customer ServiceTechPriceStaffResolutionTimeliness

    Reviewed Sept. 10, 2023

    Initially, they act like they care about you to get you to go through the long, stressful process to become an “eligible employee”. You get placed on an assignment and have issues, so you attempt to address the issues - they act like it’s your fault - even though there was not sufficient training. So now you’re miserable going into your assignment each day AND have no support (although they guarantee they’re there for any issues that may occur). My assignment mutually ended between myself and the company contracted with Robert Half.

    I finally got a call from someone advising that “I was a top candidate and top on their priority list to find another assignment for”. I reached out to them multiple times over the last few weeks (via phone and email) with no response. I took matters into my own hands and got a wonderful job that I love going to every day. I completely deactivated my “profile” with them, and won’t make the mistake of utilizing them again for a job. Please, do a little extra research and spend a little extra time finding a job on your own - it isn’t worth utilizing Robert Half!

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    Customer Service

    Reviewed Sept. 7, 2023

    Was given company to work for and training provided, was there approximately maybe 1 full day and let go. I phoned Robert Half agency right away, in parking lot left voicemail with Eric Lea still as of today no call back. No sufficient training given. I advised supervisor at interview I did not know system would need training. Very strange on both sides - Robert Half, Eric Lea and Hach, Janis **. Wouldn’t recommend either.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2023

    This review is regarding Robert Half Staffing, RH has really gone way down from what they use to be when I first started with them. The recruiters they have working there are VERY unprofessional! If there's a problem or issue they run and hide, won't answer emails, voicemail or texts. They're rude, have no class or respect. But they want you to be top-grade, top-notch! It's ALL about the $$$.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed May 18, 2023

    These people need better recruiters. Mine hired me then a few days later wanted to contact my references for bureaucratic ** nonsense. (Spoiler Alert: References come before being hired.) I told her I respected their time too much to drag them into such **. They are marketing agency owners! She told me I needed references before starting work. I told her if I lose the job, so be it.

    This was the second time their bureaucratic ** made an appearance. Their in-person ID verification is a joke when everyone else on the planet is finding ways to do SIMPLE things online. Apparently, it's a joke that is easy to circumvent. So, knowing this is the Robert Half norm, I told my busy clients not to worry about responding. Probably just another stupid requirement that can be easily circumvented. But when Kristen ** (idiot recruiter) got my email, she did not respond... Until two days later when she asked if I completed my first assignment. Honestly, what the flying **!?!

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    Customer ServiceTechPunctuality & SpeedStaffTimeliness

    Reviewed April 27, 2023

    I submitted application, was contacted by Ms. Jasmine ** (Jasmine ** Sourcing Specialist, Strategic Accounts/Healthcare Talent Delivery Center/@roberthalf.com) who indicated that she had found a position for me with a company in Arizona and that based on my experience I qualified for the same. She even indicated that if I had any questions to feel free to contact her, she provided her phone number. She indicated she would be sending my resume to the company, Waited a few days called Jasmine, LVM, no response, sent her an email, no response other reps were sending me the same info, about the company who was hiring, but they couldn't move forward as she had already contacted me, called her again, lvm again, sent her another email and no response.

    Decided to send email to the other Rep (Jeffrey **/Sourcing Specialist - Contract Talent/Company Number: ** Extension: ** / Direct Number: ** /@roberthalf.com) that had contacted me to see if he could take my case to move forward with the application and no response either. I also received e-sign documents from: (Estefania ** - RH Financial Services Delivery Center).

    I sent an email to Jasmine asking to explain this to me and if I needed to fill these forms out and no response again. Decided to fill the documents and send them back and till this day, no response from anyone of these mentioned here. So, if you are looking for a Job DO NOT bother with this company because they will NOT DO anything for you or respond to you to let you know anything whether is good or bad. Communication is Key, no matter where you are at. We consumers look for these companies at times because when you are unemployed it gets to be very over-whelming and we need help finding a job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2023

    I tried to use this company to help me find a job in a specific job market. They not only IGNORED emails, they would make empty promises about following up, calling and sending applications. The people are nasty, disrespectful and unprofessional. Specifically the recruiting department in the Legal field. The recruiters were not punctual, and would say they'd call and then forget and never reach out. This company sucks so much, if I could give it 0 stars I would.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 28, 2022

    RUN RUN RUN... HORRIBLE!!!! Company to be associated with. They make promises that they cannot keep, the temps are supposed to get paid every week well that changed as of Dec. 2022. Now it's every 9 plus days, it took 2 weeks for me to get paid for the week of 12-19th. When you call to inquire about your paycheck you are treated as if you're stealing money, they speak to you rudely, unprofessional manner, refuse to answer any questions,, they send you an automated response via email. Never mind trying to get any answers.. There are other Temp agencies out there, do some research..

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    Customer ServiceStaffRates

    Reviewed Dec. 15, 2022

    Trash company. Don't expect anything useful from them. Stay away from them unless you think you got too much time to waste. They are very rude and unprofessional, like they never reply to your messages despite being seemingly interested in you.

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    Staff

    Reviewed Nov. 4, 2022

    I hired Robert Half a few years ago to hire an employee. We paid $15K for this service. Just found out that this long term employee is leaving for another position. He did not request this position from Robert Half instead, he was approached by Robert Half. This is quite unethical practice. Thanks Robert Half. Can I have the 15K back now or will you find me a replacement employee?

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    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed Aug. 24, 2022

    My non-profit organization used Robert Half for contract HR support for several months. We then hired the contract worker, and paid Robert Half's "finder's fee" of over $15,000. When the employee quit after only 3 weeks, Robert Half refused to refund any of the finder's fee. Horrible customer service, and we will never use them again!

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    Contract & TermsPricePunctuality & Speed

    Reviewed July 18, 2022

    I used them in Houston to hire an administrator person. They charge more than any other company and give guarantee which as it turns out is bogus… After hiring a seemingly qualified person… It became clear very quickly that this person was not only incompetent, but not very bright and insubordinate. The person was not qualified the way that they had promised, was hopeless at administration, kept getting things confused, made lots of mistakes and couldn’t take correction. Basically a mess. When I went back to get them Replaced consistent with the guarantee that they had made, They refused to honor the guarantee and charged me for all the time that this Incompetent candidate had spent with me. In other words I paid over $10,000 to them for an incompetent person and they didn’t make it right. I wouldn’t use them again if my life depended on it.

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    Customer ServiceMaintenanceStaffFollow-Through

    Reviewed July 7, 2022

    Do not expect any kind of professional curtesy, service or follow up. Managerial staff members are very unprofessional as they do not return messages or follow through on completing intakes for registering you, etc. I have tried to reach them for months by phone and email and cannot get anywhere. By the tone of the other reviews, I guess I am better off not working with them. THEY DO NOT CARE! Very Disappointed!

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    Customer ServiceTechPunctuality & SpeedStaffHonesty & Transparency

    Reviewed May 31, 2022

    At first everything went well. I was prepped and got help practicing for an interview which I truly appreciated. I interviewed with an German exports company and got the job. Everything went downhill from there. The job was the worst I have ever worked at in my life, gossiping, favoritism, bullying and racist. When I reached out to Robert Half saying I wanted to quit, they did nothing to actually help me. There was no weekly check-ins with me either like they said they would do.

    When I contacted them to see if I could change my schedule to have a doctor appointment once a week they never replied to my 2 emails. I was wrongfully terminated from that contract assignment because of how toxic that job was, and I wouldn't kiss their butts. I still have things there and my recruiter was clearly pissed that he has to go get it, because they wouldn't let me in the building anymore, like I'm some kinds of criminal. They have no regard for you at all once you receive an assignment. And I honestly no longer trust them to find me a safe work place. Once they give me my stuff back, I'm using a different agency. Good luck everyone.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed May 5, 2022

    My first position was great, so I kept coming back thinking they were a decent company. I was very wrong. My time with RH was marred by rude receptionist, missed staffing appointments, and missed callbacks. I was constantly told incorrect wage amounts, job duties, wrong working hours per week and wrong working schedule.

    The RH headquarters managers gave me the wrong start date by a month, told me the day I was supposed to start that the new start date was a month later after I put my 2 weeks in at my old position, and told me they would find a new temp position so I could pay my rent in the meantime. They never followed up knowing that unemployment wasn't an option for me. I found another opportunity through the company website, which they blocked "due to company policy". When I finally got an answer, they denied saying they would help me, despite an email paper trail, leaving me out of work for over a month. I would avoid this agency at all costs

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    TechRates

    Reviewed Feb. 4, 2022

    Prepared to forfeit about 40% of your pay to vampires? Robert Half took almost HALF of a contracted hourly pay rate. RH paid me 17 per/hr for a 30 per/hr job & collected 13 per every hr I worked. RUN!

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    Sales & MarketingStaff

    Reviewed Jan. 8, 2022

    My personal experience with RH International/Robert Half has been nothing more than a moral catastrophe, for lack of more realistic terms, on their part. I possessed at the time over 15 years of experience in medical diagnostics and medical equipment sales, when one of their local managers in their Miami/Blue Lagoon office stated: "...I know of a great used car sales opportunity for you with such experience." Such an irresponsible statement from one of their managers sent a shock through my system, and at that moment, shattered not only my perceived faith but my trust in a national company. It is a disgusting and reprehensible experience of their managers, and it is also a display of their contempt and disdain for anyone with more education than their immediate employees, and, especially their managers.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Oct. 18, 2021

    Yes I just experienced a horrible experience with them. Long story short I killed the interview, Direct company had me ready with onboarding and everything. My recruiter ** up my ssn and email in their "new system" and kept saying I was the first to go in. **!! So 2 weeks went by as her "lead" or supervisor was on VACATION and got back the day before the fingerprints had to be in. I kept asking them to show proof of what email they used and why was my SSN WRONG???? No comments....

    I complained and then the branch manager called me and said, "Sorry time expired...." No dude. Your company is about to expire due to bad ratings all over social media and I'm putting in a BBB complaint as well. She did confess on the phone which I need to get that tracked and hopefully it was recorded she messed up my SSN then delaying my fingerprint schedule, and once that was finally fixed day before expire they had 4, YES 4 email in the system to give them that were ALLLL WRONG except one and that one they didn't send me a code to sign up!!!! Ridiculous!! So I had to do their work for them....

    I called the fingerprint company and talked to a very smart dude who said "Yup they have 3 weird emails in here that are incorrect that you confirmed with me" I said WOWWWWW, now they are not returning "OUR" emails or calls since I C.C. everyone from the fingerprint company on the last email confirming they MESSED UP the process!!!! You are so right about meeting their deadlines..Time to blast their bad business all over social media!!!! They are the ranked #1 in the world... WHY??? They are very unprofessional when it comes to TECHNOLOGY AND RECRUITMENTS PROCEDURES.

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    Customer ServicePunctuality & SpeedStaffCommunication

    Reviewed Aug. 22, 2021

    Eoin (the division manager at Robert Half) is very professional and helpful and I enjoyed working with him. I am impressed on how fast he helps me get the job that I am looking for, and how he provides me with the right information to succeed, and always keeps me informed throughout the whole process. In fact another agency had told me they were going to see the same client about 2 months ago but did not get back to me after that. I guess the client must have liked Eoin more for his professionalism.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed April 27, 2021

    A recruiter from this branch of Robert Half (RH) reached out to me about a couple of different opportunities. I was not actively looking for employment at that time. Two of the roles I discussed with RH resulted in interviews being scheduled, but ending in 2 very different ways. The first company I was scheduled to interview with cancelled the interview without any reason (per RH employees) and RH had no idea WHY the interview had been cancelled. Their only comment was .."I don't know why they cancelled, but the CFO must be very busy with a lot on his plate". I had no further follow up from them about this position.

    The second company I interviewed with ultimately offered me the job and I relocated back to California specifically for that position. After securing a home in a VERY tough market (competing with multiple others for the same home), I emailed the company who made the offer to me to let them know I was on track for my start date. I did not get a response. I contacted RH to find out if they knew anything and they did not. Despite knowing the offer had been made AND accepted, they had not yet followed up with the company. Yet another week later, RH contacted me to say they were baffled as to what had happened and asked if I'd been in touch with the company about the position since the offer had been made and accepted. I said NO, other than to let the company know I was on track with my move. At this point during the conversation, RH then admitted that they HAD been in touch with the company the day before, who told them the role had been put on "hold" until July.

    They do NOT care – they only cared about whether or not I had spoken to the company directly because they were worried I had somehow gone “around” them and they wouldn’t get their commission. I believe this is why they told me they were “baffled”, but once they received confirmation from myself that I had NOT gone around them, they all of a sudden HAD been in touch with the company and KNEW that the offer had been withdrawn… and were finally coming clean.

    I asked if RH had ASKED the company what happened - given that an offer had been made & accepted AND I had moved heaven and earth to get down to California from Canada in order to be ready for my April start date. They would not answer any of my questions – not even remotely ADDRESS them. Not only do I STILL not know what happened with that job, but RH is no longer communicating with me at all. I have tried to also reach out to the company who made me the offer, but they have not responded. I believe that RH gave THEM the same “rules” to follow that they gave to ME. One of their multiple rules was that if I heard directly from the company, I was NOT to respond in ANY way, but to forward that communication directly to RH.

    When I finally got tired of the “game” that was seemingly being played at my terribly GREAT expense, I had the gumption to tell them I didn’t trust them anymore – and that is when communication from RH stopped entirely. How DARE I voice questions about my livelihood and my future!! How DARE I be confused and angry that I moved 1,500 miles for a job that just disappeared without a single reason! How DARE I continue to follow up with them!! How DARE I!! After I moved my entire life and household (with an elderly parent that lives with me) across the country – I feel that I’m owed an answer. But RH has disappeared with the wind.

    In all of my years, I have never experienced such unprofessionalism and a complete lack of empathy, not to mention the lack of a genuine desire to help FIND OUT what on Earth happened. They seem to forget that THEY called ME! I absolutely will not work with this company again. Based on the "Owner Responses" (and non-responses) to the other reviews, I doubt I will receive a professional courtesy of any kind as it relates to this review.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed April 27, 2021

    I received a call from a Robert Half rep on a late Friday who works with their legal clients. She stated she would call me back on a Saturday, which in all my years I’ve never heard of any company calling on a Saturday. Once speaking with the female rep we went over my resume instead of telling me she would be briefing me on my interview skills. She came across as harsh and rude. Then she began to talk down like she was giving me the homegirl speech. I do know she was a recruiter in Atlanta covering the Charlotte North Carolina area.

    I have over 11 years of legal assistant background and 25 plus years of administration. Her overview was to take a customer service job. Why would I work in a call center when my resume history shows something else. I knew I couldn’t work with her and I knew what my situation was at the time so I didn’t take any more of her phone calls. She wasn’t professional enough for me and her delivery as a Robert Half rep was terrible. A month past and I spoke with a different recruiter and her demeanor was far more professional. I would still work with Robert Half, but I don’t want to work with the first recruiter.

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    Robert Half Company Information

    Company Name:
    Robert Half
    Website:
    www.roberthalf.com