National Income Life Insurance Reviews

We had a Zoom meeting with Amy ** to review our policy and she is a constant professional with excellent an excellent presentation informing us of essential information and sharing information about the child safety program which is very important. Also we learned that we need to establish our will, name our executors for our legal matters, and we were informed about the Freedom of Choice plan. We are now well versed in what we need to do. We thank her for her very important information.

This company is literally a scam company. They will constantly give you nothing but a runaround. They have people that are unprofessional working for them. If you are married and have a joint account they will take your money out of that account for their monthly payment but if they owe you money they will say they aren’t allowed to deposit the money into your account and lie saying they sent a paper check in the mail that 4-5 months later you don’t receive and then they will say we will refund it into your account and then they never do and then it’s another 4-5 months waiting on a check to never come. Speaking with my lawyer. This company is a pyramid scheme and a scam company and sadly I can’t fathom how many older elderly people they have scammed. Stay away from this company. Go with a legit life insurance company not this one and they will keep adding hidden fees on your policy without your consent.

Slow slow slow, I called in to cash out my policy and it has taken over a month to receive the check. I have had policies with NILCO since 2013 and feel it was a good time to cash out. Their customer service is difficult to communicate with over the phone, with several transfers and repeated pushes to retain my policy. Once they finally acknowledged the receipt of my cancellation paperwork, it has taken another 2 weeks for them to cut the check. Now it has been over 3 weeks and I still have not received my cash out and they are telling me it could take 30 days by mail.

A sure sign of a bad company is one that turns off their Google reviews. National Income is EXTREMELY pushy and aggressive with their sales techniques. They demand yearly Zoom calls that feel more like shakedowns for more money and they always ask for contact information of friends and family to use as leads.

Personally… Worst investment ever. 8 years of my hard earned money. Whole life. I never hear from them unless I call to complain. Still it’s a short conversation. You cannot see your policy online in the state of NY which is what I was told. Why purchase a policy if you can’t view it at your own convenience. Premium’s always fluctuating. They never reach out to you nor respond to emails till days/weeks later.

Great company and I highly recommend the representative we had and his name was Tim ** from Rochester, NY. He was amazing in helping us and explaining everything! He took his time and didn’t try to rush anything or any decisions and when there was an answer he didn’t have for me he put us on hold and got the answer, he was just very professional and knowledgeable, it was a pleasure to be a customer!!!!

So I changed my policy back in September I am still being charged for two other policies that aren't even in my name. This company is so unorganized and very unprofessional. I'm giving them one chance to fix this problem. Otherwise I'm canceling coverage altogether and will let everyone I know to stay away from Nilco. I was on the phone with some lady in Waco Texas and she was so rude she hung up on me. That's something I would advise against but you obviously have a better way of accomplishing things. Hang up on your customer. Who least likely paid your salary for the year.

If you want to cancel and ask your agent about cancelation they won't even respond or pick up your calls anymore. Then they won't refund any payments. This company only cares about money and not the customers.

Poor customer service. They bully you into buying more than you wanted originally. Then when I call to question my policy on pricing they leave you in the dark. I have been with National for 3 years almost. I couldn’t be happier to leave.

I know when you have relations with someone and you regret it right after. Well this was worse than that. Don't waste anytime or money with this. I canceled my policy before it even took off and they're still trying to bill me. I changed my bank account info and they're still trying to bill me. They're crooked, lying, sneaky, thieves.