National Income Life Insurance Reviews

A sure sign of a bad company is one that turns off their Google reviews. National Income is EXTREMELY pushy and aggressive with their sales techniques. They demand yearly Zoom calls that feel more like shakedowns for more money and they always ask for contact information of friends and family to use as leads.

Personally… Worst investment ever. 8 years of my hard earned money. Whole life. I never hear from them unless I call to complain. Still it’s a short conversation. You cannot see your policy online in the state of NY which is what I was told. Why purchase a policy if you can’t view it at your own convenience. Premium’s always fluctuating. They never reach out to you nor respond to emails till days/weeks later.

Great company and I highly recommend the representative we had and his name was Tim ** from Rochester, NY. He was amazing in helping us and explaining everything! He took his time and didn’t try to rush anything or any decisions and when there was an answer he didn’t have for me he put us on hold and got the answer, he was just very professional and knowledgeable, it was a pleasure to be a customer!!!!

So I changed my policy back in September I am still being charged for two other policies that aren't even in my name. This company is so unorganized and very unprofessional. I'm giving them one chance to fix this problem. Otherwise I'm canceling coverage altogether and will let everyone I know to stay away from Nilco. I was on the phone with some lady in Waco Texas and she was so rude she hung up on me. That's something I would advise against but you obviously have a better way of accomplishing things. Hang up on your customer. Who least likely paid your salary for the year.

If you want to cancel and ask your agent about cancelation they won't even respond or pick up your calls anymore. Then they won't refund any payments. This company only cares about money and not the customers.

Poor customer service. They bully you into buying more than you wanted originally. Then when I call to question my policy on pricing they leave you in the dark. I have been with National for 3 years almost. I couldn’t be happier to leave.

I know when you have relations with someone and you regret it right after. Well this was worse than that. Don't waste anytime or money with this. I canceled my policy before it even took off and they're still trying to bill me. I changed my bank account info and they're still trying to bill me. They're crooked, lying, sneaky, thieves.

Worst decision I have ever made. Don’t let their sales tactics or false care mislead you. I had asked for a potential policy change and was told that I had to make my decision on the spot. During this meeting my “agent” (Kimberly **) also mentioned the details of my current plan to her supervisor that was also in the call. All aspects of what she said were correct, my outrageous monthly payment, my “tier” which should be a red flag in its own, with one major caveat. My total coverage was more than 30,000 dollars less than what I had signed on for.

I am very happy with my coverage. I have never had a problem making changes and I feel that my family is in good hands with National Income. Thank you so much for being a trustworthy company. I can rest at night knowing my family will be alright when I’m gone.

Horrific terrible company with incredibly aggressive unscrupulous business practices including if no prong repeated requests for surrender - impossible to get hold of anyone. They purposefully make it extremely challenging to connect with because of rece decision makers then don’t provide a written trail of conversations so you have no proof of the commitments they made - filling out their forms that request surrender are conveniently ignored or never received - they then implement a loan repayment clause in the policy which again conveniently for them reduces the actual surrender value as you try to cancel - unscrupulous.

They do Zoom calls once a year and it is always someone different. Trying to change beneficiary or add or change a contingent beneficiary is almost impossible. Even filling out the form they request and still do NOT add them to your policy online. The reps that do the zoom calls can't even set up a correct policy! And when you try to call them back you get voicemail and no call back. Gregory ** was the last zoom call and he corrected NOTHING and no call back. Kristina ** did a zoom call before Gregory and she messed it all up to. They are clueless. I will never do another zoom call again and made copies of my paperwork and sent them to my attorney.

I had a good experience overall with them. It’s just I realized I already have policies much more cheaper than what I would be paying with National Income Life Insurance. I canceled and they kept taking my money out my account and I had to call my bank to stop reoccurring payments. So when will I get my refund back for payments that was made.

Representative Alden **. Is amazing. She explained everything to me. She broke it down to where I understood the differences in insurance for me and my family. She was very sweet and patient. I will definitely recommend. And very affordable.

NILICO has provided me the opportunity to work from home, set my own schedule, and help families protect their legacies, while protecting my own. We have an amazing supportive team that is willing to do anything they need to help out.

NILICO products fill a niche in the insurance field that most other companies simply don't and they do so at reasonable rates. Claims are paid out quickly and easily for accidental policies. So far I haven't had personal experience with the death benefit.

National Income Life is huge for any and all families. The way National Income Life bases their policies is on NEED and AFFORDABILITY. Make this Company your first option and then go from there. I guarantee you will not be disappointed.

They have great rates and have been good throughout the years with payouts. Yearly they even offer to do a review to make sure that no claims are owed to us and ensure everything is up to date. Would definitely recommend!

Policy since 2015 while living in Utica, NY, with automatic premium payment deducted from checking account. Moved to Cookeville, TN in 2021, and have been trying to arrange monthly automatic premium payment from new bank checking account here in TN, since all bank accounts in NY have been closed. Repeatedly, I have been assured that the matter has been taken care of; I even sent them a VOIDED check for confirmation of bank info... NOW, I have received notice that since my premiums are in arrears, this STUPID company has decided to take the necessary payments as a "LOAN" from the money contained in the policy, with an 8% interest rate - Are You Kidding Me? I told them yesterday to get it right, or cancel me and send the money contained in my two policies!

This company has been taking my money for almost 2 years now ($3400) SO FAR for a $35000 payout if I die. I thought that my husband and I were making a good decision about getting Life Insurance since we run a small business BUT boy way I wrong. After a few months they sent paper stating our policy payment was increasing a little bit. They did this multiple times. When I tried to call my representative his phone was disconnected and he never responded to my emails. I would have hoped if he left the company he would have informed his clients but I guess not.

I called customer service at 10:53am today to cancel and cash out my policies. I moved away from NY and the company does not have reps in the area. When I last spoke to them they said they would have someone reach out to me to "service the policy". I just kept getting phone calls asking when I could meet with a rep... In NY... Where I moved from in 2015... Eventually they stopped calling/making an effort to "service the policy". I decided that since I have a new policy that is 20x the one I have thru National, I would cancel and cash out the policies I had. After being told the wait time was 21m I waited ~35m for someone to pick up. When they did, the woman took my info and told me basically cancelling policies wasn't her department and would transfer me. 53m later, a woman picked up. I explained what I wanted and the call was shortly there after disconnected.

I contacted them about the child safe kits but it was a life insurance sales call. NICOLE ** said she would put in false medical info. so I would get a better quote. I said "but that's insurance fraud..." She said "It will be fine, the company won't care." I refused to buy insurance from her, and never got the child safe kits.

I dealt with agent John, he was very informative. He told me exactly what he recommended for me. I decided to leave this. I’ve review because when I received my policy in the mail. It matched my notes from what John told me. Thank you very much.

My appointment was on Zoom, my agent, Jeremy, was incredibly flexible. He was highly informed and gave me a full explanation of everything. I found out that everything we discussed was accurate with regards to the type of life insurance I would be receiving and the cost I would be paying when the company contacted to confirm and evaluate Jeremy the agent/broker professionalism and knowledge. Even the amount I would be paying was important to him. He questioned whether I could afford it even on my worst day. That alone convinced me that he is not only interested in me obtaining a policy but also in me as a person.

Overall, extremely disappointed with the experience. Next to impossible getting a hold of anyone. No one will help to cancel the policy. And straight up lied to about the policy, how it works, and what communication took place. The biggest complaint is that our money is being withdrawn from the bank account, after being told the policy would be canceled. The policy is not canceled as promised, and we have not received a refund. Really don't appreciate being lied to by the agent. And after calling her out on it, she still refused to accept it, even though we have proof of the messages and all exchanges with her.

Purchased 2 whole life policies, one for my daughter and one for myself in 2019. Muhammed was my representative. He actually met me at my job. He had his brother in his car and asked me to sit in the car to fill out the paperwork. The 2 policies would be $31.00 per month and would come out of my account automatically. Everything was great until the pandemic hit and money started becoming an issue with me. So, in January 2022 I decided that I was going to cancel the policies to free up some cash. I cancelled several other company accounts I had automatic payments for as well.

We recently had a zoom meeting with Will **. He was pleasant and very friendly. He explained our policy and options. He is a wonderful asset to the company. Give him a call. He’s very helpful and patient even with us older people. Thank you Will…

I have had my Nilico policy for 10 years. My husband also had a policy. When he passed away it was an easy claims process. My check was delivered within 3 days. They always reach out to me every year to see how I'm doing and I'm glad they did. I forgot to update my address when I moved.

Don’t do business with this company. They are a scam. They act all nice to get you on board. Once you have to cancel because you can no longer afford their policy they automatically keep charging you and then when you try to call their customer service number they keep you on hold for hours and then tell you someone will call you back. They never reach out. And never issue refund. Call your bank and have them revoke their permission for this scam company to deduct the payments each month.

So my father has been with this company for 16 years now and when I logged in to check on his policy and to also print a fresh copy, I see that his address and phone number are incorrect. I try to use the online system to change them back to normal, but it doesn't work. I call every phone number I can find, some led to closed offices, most led to the customer service line. Not one, not twice, not even three times, but FOUR times I was hung up on by the reps and was even told that I was "hostile" for simply correcting a rep when they told me incorrect information about the policy numbers.

Trish, was so nice and helpful. She reviewed our entire policy with us. She then answered all of our questions we had. She gave us a lot of helpful information. She also gave us some information about. "The Best Benefits", which is going to save is so much money on our dental care, since we have no dental insurance, this can save us up to 50 percent off. We highly recommend giving Trish a call at National Income Life Insurance.