The Keystone School

The Keystone School Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

About The Keystone School

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

The Keystone School Reviews

Filter by Rating

  • (5)
  • (2)
  • (1)
  • (33)

Popular Mentions

    How do I know I can trust these reviews about The Keystone School?
    • 4,531,752 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about The Keystone School?
    • 4,531,752 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase

    Reviewed July 11, 2024

    My son had attended private online HS since 2016. However after 4 years Keystone online refused to accept prior private academic credit. Connections Academy and private Pearson Academy both confirmed his credits validity, however, Keystone refuse to accept credits stating they were duplicates. This poor kid had finished 4 years worth of courses in 2 years hoping to catch up and now they advised us he will not get a HS diploma after all of these years. I paid nearly $8K for this academy. He does not have enough credits. I scheduled him for GED in September already, but I was wondering, if I can file possible civil litigation? They really ripped us of and left him with no HS degree. I have all official credits from Parchment.com. I would like to sue Keystone. Have a consultation with attorney already.

    Thanks for your vote! Report
    Verified purchase
    Customer ServicePunctuality & SpeedStaffProcess

    Reviewed July 7, 2024

    I had two children enrolled at Keystone this year (7th grade and 9th grade). I don't think this program is meant for children with academic difficulties as your assistance will be needed either way. I don't think it's a program for Homeschool if you are thinking "self pace". While it is advertised self-paced Keystone is a very demanding program and you will need to keep at a certain pace and schedule if your goal is to finish it on time (following a regular school year). Our goal was to come back to school (private school). In order to do that you need to keep in mind the pacing at which Public (magnet/charter) or Private school are expecting you to provide information (such as teachers and director/counselor recommendations, report cards, transcripts, testing and classes certifications).

    I am mentioning this so when buying your classes you do so with that in mind. You need to buy by semester instead of the whole year (even if you have a discount if you do so). Why? Because their reporting system is a bit confusing to send (it will be on a % done of the total year class and your semester grade won't be showing if bought for the year). If your goal is to come back to a regular school, buy your classes by the semester (especially for high school!, Each semester will be 0.5 cr). While the reporting is great on your screen it does not translate as good on paper since the system FORCE a logo on your printer (regardless of which layout you choose!) and you can't remove the logo. So it will appear very messy.

    What I did was screenshooting it and saved as PDF file (for the quarter report cards) for semester. They actually have a very "Academic record or Unofficial transcript" which is pulled out at PDF format with all the certification. This format is great but again the current semester won't be showing if you choose to buy by the year for 1 full credit, instead of buying by the semester for 2 times 0.5cr. Only matters if your goal is to come back to school as you will be asked to show some semester and quarterly reports. Semester grades (and yearly grades) automatically transfer to the transcript/academic record once a class closes.

    Be mindful that if you are on a deadline, the system still needs a 24h refresh update to transcribe, also all your assignments need to be graded (sometimes long assignments will take a few days to be graded by the teacher so please be mindful of that if you are waiting to send your transcripts/academic for the semester or year end.)

    Do not use IPAD we have had a few issues with computer based tests (I think they do mention not to use it, but daughter at the beginning was using it and it worked until we realized many of her assignment were lost in limbo in between the program and the teacher interface). Tech support fixed it but we needed to understood first what happen and so tech are better than others (the tech support is for the all K12 companies). Once we used regular computer we no longer had the issue. Follow your child assignments and grades so you know when something has not been graded (lost in the system) or your child somehow missed it. Saying this because you do not want to be trying to get back grades from the beginning of the year... There are redo options depending on the type of quiz (practice tests) so push your child to do his/her best.

    We used the teacher link often (and I suggest to do so as the pool of teacher will answer quicker than if you just email your assigned teacher). Not everyone is on the same time zone. We requested teacher recommendations and we got them (please make sure if it is done through the school system you are trying to get into that you are using the right email, and as such as the teacher link which name and which email. ). If they ask you for a director recommendation, you will get none (Ms. ** did not reply, besides she does not know us!), this recommendation could be replaced by the counselor (Mrs. ** is very available, I suggest you get a meeting with her and discuss your needs).

    If you are on your last year of high school and need recommendation, you will be asked to fill out a long thing so the teacher gets to know you better than by your grading exchanges. We had that but had to let them know we were not going to college but trying to go back to school from middle school... So the teacher ease up her demands and filled out the new school forms for rec.Registrar is just like tech support, you could get a good one or someone who do not understand your needs. Ms. ** understands, the others not really. Anyhow if you ask registrar to send your unofficial academic records or unofficial transcripts to your new school (as a semester and as a report cards) they will do it. They won't send finals, this will be done through PARCHMENT (you can choose electronic or / and papers). Arrives in the next 5 min if you do emails!

    Parchment provides also info if it has been downloaded/received or if it is still sitting in the mailbox after being sent (so to speak). You will need to be on top of it or to hire a tutor (regardless if you have academically driven kids) because that's how you understand a class or elevate in a class (especially with math or ELA). I do not expect an online program to drive the brain... System is slow at time and a bit confusing at first. (Yu also have as a parent/tutor) your own interface. I suggest to look at BOTH every morning. What you see as a parent is not what has been done necessarily by the child. You see nothing until graded but on your child interface you see it has been submitted. You do not see the teacher feedback, but they do on their own interface. We did not like the forum board, I don't think it brought anything to the academic but some assessments are mandatory on it. Felt like "bots" replying at times...

    You don't have to do the "Keystone classes" if your goal are to come back to a school. (Though they will still show on your progress report card as unfinished or % not done, you will have to explain what it is). You do have to do them fully if you plan on graduating from Keystone (those are 2 credits required to get your diploma). I suggest you buy your 2nd semester quickly (if you like the way the first semester is going). Why? Because in order to follow the regular school system you would need to provide your second semester report cards before May and your final transcript /academic by June usually. Keystone does not allow to rush through the classes (and I do not advise to do so, I don't even think it's doable, as there is like many reviews mentioned before, tons of work to be done.

    A very demanding program, like I wrote before). The minium is 8 weeks, so by buying it earlier you will not have to worry about the time frame, your only time frame will be the one you set for yourself as a goal (the timeline of the school you are trying to get into will be your timeline). Keystone does not do Testing as part of the regular program, but they offer to do MAP (though If I remember right you can sign up for it but it will be advertised in the news link). I suggest to do it on your own instead (SSAT, ISEE) as many school ask for it anyway (register on those program websites). Too many emails from the system. I suggest to just keep the news link (has all the best info about clubs, testing, zooming live, everything school "alive").

    I suggest also to have a student ID card done, not just for discount but as a proof of enrollment and also have at least one school t-shirt done so when you go someplace (doc appointments and all) you avoid the bizarre question as "you don't go to school??). We had good teachers for the most part but as mentioned by other parents' reviews some courses are better than others (not for the quality of the content but the quality of the instructions when it come for assignment and work to do). Clarifications were needed at time or pleading for a redo when unfairly reviewed (because of poor instructions). Overall we do not regret doing Keystone as it was fully recognized by all the schools we applied. Children got into them all (COGNIA CERTIFIED is the best labels). But it was stressful since the Keystone timing is for 12 months and a regular school year is merely 9... so different timeline and more work.

    I think Keystone might be best if your goal is to graduate from it and if your child/children have no difficulties learning. In any case, I hope this help. We finished in May for my 7th grader and mid June for my 9th grader. Both got their transcripts and records in a timely manner. Thank you Keystone, you are tough and we are glad we are DONE! PS: Be careful when buying your class (do not do one cart only if you have 2 children, even if you have a coupon), the classes needs to be bought under each child profile. I made the mistake to buy all 7th grade with all 9th grade and had to spend some times to get it fixed (they did fixed it).

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Online Homeschools delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServicePriceStaffProcess

      Reviewed June 7, 2024

      I truly wonder what these teachers and administrators are doing sometimes. I'll turn in all assignments by the due date, even several days before. Sometimes, not even one single assignment will be graded, so you have to get an extension for the teacher to grade it again. Also apparently the due date is also the due date for the teacher to finish grading? It makes no sense. A due date is when you have to turn in your assignments by, finish your work by. The teacher should not be locked out of even looking at your assignments (what I was told on the phone) on the day following your due date?? Another thing, I'm not sure why there even is a multiple point grading scale. If I don't follow all of the requirements for FULL CREDIT (not any of the given partial credit options) I am endlessly reset to do the assessment again and again. This is not learning, it is busywork.

      By the way, extensions cost money. It seems everything takes as long as possible to get you to get another extension. They also screwed up me and other people's transcripts that were very clear in what courses were completed, and I ended up having to basically pay for a second Junior year when I already finished my Junior year. That cost thousands of dollars. They want you to be stuck in a cycle of repeating and paying. Teachers are also unresponsive most of the time, and most of them don't offer much help, especially in the Print courses (Ex: Art & Music History Print, Economics Print).. The curriculums are horrible, genuinely. The only good one was the Image Design course, which also had one of the few actually good, as well as responsive teachers. I don't remember his name since it was a year ago, but if you are in this school and have a choice of elective, I suggest that class.

      One of the only good curriculums otherwise was for the programming class, but that wasn't even their curriculum- it was Code HS! Digital Photography and Culinary arts are decent classes but both of them, especially Culinary Arts, have so much busywork. In Culinary arts, much of it does not even help you grasp the course material. Don't even get me started on the math classes like Precalculus. The course material is so unrelated to one another, and there are no actual STEP BY STEP explanations. They do not show where each value goes throughout the process, just the end of one step, and the end of the next. Understanding where each value goes is crucial for mathematics, especially when you start getting into PreCalculus and above.

      I had to end up watching a DIFFERENT TEACHER who uploads his explanations in his class to YouTube in order to understand half of the PreCalculus class, because nothing was explained well. In my opinion: Just go to a regular high school. You don't have to pay and they won't screw up all of your credits and keep making you redo everything to pay them thousands of dollars. You will also have a better experience and be able to have the social abilities to make friends.

      Thanks for your vote! Report
      Online & App

      Reviewed Feb. 26, 2024

      This website help their family break apart not learn. My 11 year old daughter and me had a fight about how to do this and that and it was all over the place. This website is horrible. Don't put your kids in this school. Put them in regular school or another home school website.

      Thanks for your vote! Report
      PriceOnline & App

      Reviewed Jan. 8, 2024

      They charge all this money for an online course, and then the website is insanely slow, no matter how good the internet connection is. It's like going back to the dial up days, or worse! It's frustrating enough that the Algebra course is very difficult to follow for my son, but the website speed makes it truly miserable.

      Thanks for your vote! Report
      Customer ServiceStaffEase of Use

      Reviewed Nov. 9, 2023

      The teachers are totally useless, if you ask a question they just try to push you away and answer the quickest way possible, so you end up sending 10 more emails trying to get an actual response. Then on top of that the courses are ridiculously difficult, I asked a tutor to help me with math and I still got a 40%. There is literally no reason for the courses to be this difficult and not to mention the interface is completely terrible. It is difficult to use to say the least.

      Thanks for your vote! Report
      Profile pic of the author.

      Reviewed Aug. 31, 2023

      I had to retake Algebra and the stupid thing would overlap, leaving me unable to finish the question. The worst online school ever! I personally would rather retake the class than deal with the horrible site. Another thing is are the tests, sometimes I wouldn't even touch to retake button and it would tell me to wait for one minute.

      Thanks for your vote! Report

      Reviewed Aug. 18, 2022

      I'm taking Keystone individual courses. I unfortunately lost a vast majority of my credits due to moving and this school offers individual credits. At first it was confusing to navigate, but once you get the hang of it, it is easy. I saw a lot of other reviews mentioning that they struggled with credit transfers to public schools. The only way to avoid this is contacting the counselor and CONFIRMING the classes you'll be taking will fall under course codes in your state. Yes, some of the courses are vague but the communication towards teachers are significantly more easy than what other reviewers said. They must have changed their policy.

      Thanks for your vote! Report
      Customer ServiceStaff

      Reviewed March 22, 2022

      I did the U.S. History course and I went in to check my grade and it still said I had 7 assignment that weren't submitted. I submitted the assignments and the teacher refused to grade them. It's been four months and my course finally expired and the teacher still did not go in and grade those assignments. The transcript was sent to my school as 'withdrawn'. I have called them 7 times to get those assignments graded or at least to be given some help as how to do them, and when I called them again about my transcript they did not even answer the phone. The writing assignments are absolutely impossible and some of the assignments are just straight up ridiculous I will NEVER be using this company for myself or recommending it to anyone else again. I would give 0 stars If I could.

      Thanks for your vote! Report
      Customer Service

      Reviewed Sept. 30, 2021

      The most frustrating thing about Keystone School is that they don't answer the phone, they're stubborn, and tech support is horrible. I was on hold for like two hours one day. It was in the morning so I fall asleep after hours of being on hold then I woke up two hours later and I was still on hold. How ridiculous is that I'm pretty you're able tell my frustration. I don't usually give bad reviews nor go out of my way to write complaint but I had enough.

      Thanks for your vote! Report
      Loading more reviews...

      The Keystone School author review by ConsumerAffairs Research Team

      The Keystone School is a private, tuition-based online school. Started in 1974, The Keystone School was one of the first in the industry to develop distance learning and online schooling. The Keystone School has had students from all 50 states and nearly 100 countries.

      • Enrollment options: The Keystone School allows students to enroll in grades K-12 for a comprehensive education or to simply purchase individual course modules to supplement another schooling program.

      • Flexible tuition: Students who enroll full-time can receive a discount. There are also discounts for military families and those with more than one student enrolled. Discounts will only be applied if enrollment is done over the phone.

      • College acceptance: Students with Keystone diplomas have been accepted at all types of colleges including prestigious institutions such as New York University, Dartmouth, Duke, Notre Dame, Stanford, Yale, Rice and West Point.

      • Accreditation: Keystone is accredited by AdvancED/Northwest Accreditation Commission and the Middle States Association of Colleges and Schools.

      • Student support: Keystone offers many ways for parents and students to get support, including access to teachers, learning coaches, counselors and staff. There are also class discussion forums, clubs, and social media pages.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      The Keystone School Company Information

      Company Name:
      The Keystone School
      Year Founded:
      1948
      Address:
      920 Central Road
      City:
      Bloomsburg
      State/Province:
      PA
      Postal Code:
      17815
      Country:
      United States
      Website:
      keystoneschoolonline.com