About The Keystone School
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The most frustrating thing about Keystone School is that they don't answer the phone, they're stubborn, and tech support is horrible. I was on hold for like two hours one day. It was in the morning so I fall asleep after hours of being on hold then I woke up two hours later and I was still on hold. How ridiculous is that I'm pretty you're able tell my frustration. I don't usually give bad reviews nor go out of my way to write complaint but I had enough.
Everything about The Keystone Online School is worst. It takes 5 to 8 seconds to go to next page, many errors and links not doing anything, each section broken down to too many pages, terrible instructions. Youtube has better explanation. Organization and navigation of browser page is terrible. They basically took a bad text book and put it online. It would be better to just read through a textbook than use the online course. The online part doesn't help you at all, it's actually an impediment to learning. If you are thinking about this, don't do it.
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First year of Keystone I hardly noticed any problems except when in Art online my teacher did not grade my assignments. I wrote the school going through the usual bot messages until someone finally responded. A teacher apologized and immediately switched my teachers. I was happy to get that fixed. Until I found out in changing teachers it puts me back to the beginning of the class again.
This year they have reported that they have discontinued math lab. Math lab is where the teachers when you have trouble with something actually teaches you. Though they specified free tutoring in the subjects when you buy, I was told since math lab was gone and I would have to pay for a teacher. Oh, but their solution for that is peer tutors where a whole bunch of kids who don't know what to do try to help each other out.
Art though you spend a lot of money. They send you no materials to make the art. Lessons are so repetitive that it causes great disinterest. Teachers seem so busy that they can't help, or even send a message even though I am pretty sure they just grade your work. There is constant maintenance. I honestly think that I might as well be in public school. At least there the teachers help. I would not get this school unless somehow you can do everything without help at all.
This school gave my family and I false information about graduation requirements. When I started they told me I needed 5 general credits with Keystone to graduate. I started with them and am ready to start my next classes to complete the 5 credits. They now tell me it is a 1 full credit requirement per subject which I do not need, I finished the other subjects in order to graduate by law but they are now saying I need to take more classes because I do not have a full credit in Science and Math even though I finished those through keystone but the rest of it was finished through a different school. The lady we spoke to did not even know that you need 1 full credit in each subject until she talked to her colleague. Now it I may not be able to graduate on time because MULTIPLE people gave me false information who are representatives of keystone.
This institution is composed of fraudsters, swindlers, con men, and thugs. They collaborated with one of their student to steal $280 from me through one of the online service providers. When I emailed them reported the case, they told me they will look into the case. They requested for evidence which I provided. Afterwards they told me there is nothing they can do about it. Deal with them or anyone from this institution at your own peril!
If I could show the evidence I have here, I would but in short I have had the worst time with Keystone. They give the most taxing and lengthy assignments and plagiarise a lot of their test questions, too (most of which are at least a decade old at this point). And that doesn't even begin to describe my frustrations with trying to contact the so called "teachers" behind the scheme. If you want to do that you will have to go through multiple bot emails, dig through their site and say EXACTLY what they tell you to say to these bots, and then get a code you're never even told about to then finally get in contact with a human being.
I only managed to do so probably because of my own stubbornness and would definitely not recommend trying that. In short, if I could upload my images as proof and give a rating lower than 1 star, I would. But at the very least I can confidently say to NEVER trust your own or your children's education with this awful excuse for online education.
For my freshman year of high school I had to attend online high school since I would be moving to a different country. Since I was moving to Panama I had to do the international program. If you're considering the international program I highly advise against it. Each course I took had errors in the program itself. Especially the English 1 print program. Many assignments were misnumbered, incorrectly titled, or unorganized to the point that I had to call the school to finish various exams. Also I was provided with zero art materials even though I was enrolled for a Fine Arts course. Keystone expected me to pay for all the required materials out of pocket. Another problem I had with keystone is how TEDIOUS and REPETITIVE the assignments are. I could go on with the numerous issues I've had with this excuse for an online school but to summarize my experience I would say never enroll into the keystone school especially the expensive international program.
My son enrolled in 12th grade. We went through the process of getting all his credits recognized and the admission person helped us a lot, always available. Then after one year, my son was not finished because of his career and I was in contact with the head of school and she found the best way to make sure my son can finish high school. I recommend this school to any family with a child who has a career and cannot follow a presence school program. We are very thankful to Keystone School!
I took AP Statistics through Keystone because the course would not fit in my schedule in my high school. I felt that the material was very outdated, and the computer-graded quizzes contained so many typos and missing graphs that I constantly received poor grades on them even when I understood the material. When I tried to contact the teacher to get these fixed, there was no response. I took ten other AP courses and exams in high school and received a 5 on each of them, but for the AP Stats exam I received a 3. I would not recommend this course.
If you are thinking about using Keystone high school recovery credits, don't do it. The credits will not transfer and Keystone will not provide a transcripts which is what is needed to transfer the credit. Think about it this way, my Texas high school rejected the credit, as a last option I called to inquire about transferring the credits to their own program Keystone online high school, and they will not accept their own credits? DO NOT WASTE YOUR TIME OR MONEY.
The Keystone School author review by ConsumerAffairs Research Team
The Keystone School is a private, tuition-based online school. Started in 1974, The Keystone School was one of the first in the industry to develop distance learning and online schooling. The Keystone School has had students from all 50 states and nearly 100 countries.
Enrollment options: The Keystone School allows students to enroll in grades K-12 for a comprehensive education or to simply purchase individual course modules to supplement another schooling program.
Flexible tuition: Students who enroll full-time can receive a discount. There are also discounts for military families and those with more than one student enrolled. Discounts will only be applied if enrollment is done over the phone.
College acceptance: Students with Keystone diplomas have been accepted at all types of colleges including prestigious institutions such as New York University, Dartmouth, Duke, Notre Dame, Stanford, Yale, Rice and West Point.
Accreditation: Keystone is accredited by AdvancED/Northwest Accreditation Commission and the Middle States Association of Colleges and Schools.
Student support: Keystone offers many ways for parents and students to get support, including access to teachers, learning coaches, counselors and staff. There are also class discussion forums, clubs, and social media pages.
The Keystone School Company Information
- Company Name:
- The Keystone School
- Year Founded:
- 920 Central Road
- Postal Code:
- United States
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