The Keystone School

For my freshman year of high school I had to attend online high school since I would be moving to a different country. Since I was moving to Panama I had to do the international program. If you're considering the international program I highly advise against it. Each course I took had errors in the program itself. Especially the English 1 print program. Many assignments were misnumbered, incorrectly titled, or unorganized to the point that I had to call the school to finish various exams. Also I was provided with zero art materials even though I was enrolled for a Fine Arts course. Keystone expected me to pay for all the required materials out of pocket. Another problem I had with keystone is how TEDIOUS and REPETITIVE the assignments are. I could go on with the numerous issues I've had with this excuse for an online school but to summarize my experience I would say never enroll into the keystone school especially the expensive international program.

My son enrolled in 12th grade. We went through the process of getting all his credits recognized and the admission person helped us a lot, always available. Then after one year, my son was not finished because of his career and I was in contact with the head of school and she found the best way to make sure my son can finish high school. I recommend this school to any family with a child who has a career and cannot follow a presence school program. We are very thankful to Keystone School!

I took AP Statistics through Keystone because the course would not fit in my schedule in my high school. I felt that the material was very outdated, and the computer-graded quizzes contained so many typos and missing graphs that I constantly received poor grades on them even when I understood the material. When I tried to contact the teacher to get these fixed, there was no response. I took ten other AP courses and exams in high school and received a 5 on each of them, but for the AP Stats exam I received a 3. I would not recommend this course.

If you are thinking about using Keystone high school recovery credits, don't do it. The credits will not transfer and Keystone will not provide a transcripts which is what is needed to transfer the credit. Think about it this way, my Texas high school rejected the credit, as a last option I called to inquire about transferring the credits to their own program Keystone online high school, and they will not accept their own credits? DO NOT WASTE YOUR TIME OR MONEY.

You may think your high schooler is a great learner and good self starter but no amount of efficiency in either of these things can stand up to Keystone's general lack of communication and confusing class structure. Coming from a normal, physical high school, I had structured my previous high school years in a vigorous manner so that my senior year would be simple. Even though I needed only 2 more credits to graduate, Keystone required me to take 5 courses with them off the bat. They did not send me my book for one of my courses and when I realized that fact at the end of the year, they refused to allow me to graduate with them (despite taking 5 courses).

I am halfway through 8th grade with The Keystone School. I am only enrolled in history. For starters, the history is ALL about the US and I already learned all this stuff in 6th grade with a different school but that was expected. The layout is semi confusing and hard to navigate. Some things are missing or not explained well. When you are in one of those scenarios and try to contact support they get back to you with two words or once a completely blank e-mail!! There is one essay a week with one subject... I can't imagine being in 6 subjects! When we called them before I enrolled they promised me my own teacher and when I enrolled there are 3 general teachers that reply to inquiries half-hazard. I gave two stars because the actual curriculum was fine. It is the service I am dissatisfied about.

My daughter suffered severe bullying in regular H.S. to the point she spent several months in a hospital recovering from attempted suicides. The last one was horrific. We were optimistic about The Keystone School. We waited 2 months on the "waiting list" for the public option but after my daughter started missing almost a full school year I found the "private" one. It cost as much as putting my son through his first semester of college. The "help" answered but when web pages froze when she tried submitting assignments we called her teacher. Her teacher told us to call Tech Support. Tech Support told us to call her teacher.

Son Submitted assignments and assignments were deleted. He redid them and screenshotted the Submission Screen and it shows all were submitted. The Customer Service Rep says they reset the assignments because they weren't done. They are a bunch of liars. Poor Service. You can't get a Supervisor or manager on the phone and they wonʻt return calls. A waste of money. Find a better solution.

This is the worst experience we have had in a long time. It is hard to move around in the system and almost impossible to send the work in. The work does not get recorded about half the time. If my granddaughter calls, they treat her as a liar. If I call, they treat me as an idiot. There is no competent information technology support and the attitude of those they have is rude and arrogant. I have sent papers in four and time times and they do not get registered, or only one page goes through. When you ask for help, none is forthcoming. Don't send your child here. It is a demoralizing experience for them and for you!

When I first considered this option the person who signed my child up assured me that each child has a student advisor, requires no parental help and can be submitted from any computer. First we never got any sign on info or class info until WE called and asked for it. Next, in October 2018 I called to find out why his student advisor hadn't reached out to him. He's struggling. I was told there is no such thing. It's all parent and child. Then we find out that 2 months of assignments that he submitted on a laptop were graded but lost. We have a copy of the grades. They won't honor it. We have to have our computer taken apart for them. How could he have gotten these grades on their site? He was given a warning for violation of policy and we did the class they required on June 30, 2019.