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K12
K12
Overall Satisfaction Rating
1.51/5
  • 5 stars
    3
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    2
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    1
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    1
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Based on 32 ratings submitted in the last yearSHOW RATING DISTRIBUTION

K12

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72 K12 Consumer Reviews and Complaints

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Rated with 4 stars
Verified Reviewer
Original review: Aug. 16, 2018

K12 school process in Nevada, Las Vegas. As a single father, I have had several problems with the CCSD school system related to bullying and the redirection of kids into school that are built in good housing areas. Poor kids bully the other kids all day long. So, I have looked into K12, as a way to keep my kid safe and on track to a High School Diploma. So, I enrolled him in 3 schools to see which one would accept him and yes within 2 weeks all the schools did. Each school mailed me the materials. I have to say K12, rate is an A++. Most school are just online without, workbooks and materials. K12 is on point. The school work and test prep. will require about 6 to 7 hours a day of hard work for your kid. But my son was in the GATE program and with the additional work. My son spent more hours than that, per day between school and homework.

Prep. during summer is the key. Every single summer he goes off to prep. for school. I miss him. But, it's about his future. I would suggest, to other parents. Try to find a retired school teacher. Or a summer school prep. program. The computer time is fine, the book time is fine. The reading time is about right for his age. He enjoys reading. So, that is the easy part of my day. As a parent I find that you will need to give your child about 2 to 3 hours of your time. Reviewing material. In the morning and in the evening. Guidance, by a parent is required. That is for sure. But, as time goes by. The time you will spend will be less and less. Also, you will need good internet speed. A mid-range computer. My son's new computer, has the following. Windows 10 pro 64 bit. DDR4 16 Gig. SSD 500. i7 intel 7th generation processor. I had Office installed as well. One LG 24" HD monitor.

This will allow your child to split the screen and to read the work with ease. Cost this year was about $780 for everything. The computer will last for about 3 years or less. If you push that time limit. The computer will run slow. Without you doing a few fix-its. I find it best to have it set up to drop all temp files, zero store days for Office applications. Disk defrag weekly. Not sure if this help anyone else. Also, you will need a good copy machine. I print up material every morning, for school work. I personally like the Canon imageClass. Cost per page is very low. One more note. Here in Las Vegas, there is a physical site. So, if your student fall behind. You can take him in, for help.

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Be the first one to find this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 13, 2018

I decided to enroll my daughter into K12 because of bullying in her public school. I enrolled her on May 29th 2018. I was told that open enrollment was already closed for the 18-19 school year. Months before the 17-18 school year was even over. That I had to wait until July 1st to fill out the alternative enrollment. I did and was told the approval process could take up to 20 days. On July 20th I called the school and was told that I would have an answer shortly. I called again on July 21st, July 23rd, July 27th, July 30th and August 4th. I was told each time that the school had not yet made a determination on her approval/denial. I did several online chats with representatives from the school also.

Today it is August 13th and I still have not heard one way or the other if she was approved. Public school registration is in 8 days. I called K12 and said I NEED an answer. I need to know where my child is going to attend school! I was told once again to wait. Well time is up and I can no longer wait. I had to cancel the enrollment application. In all the times I contacted this school there wasnt 1 single person who had a clue what was going on. No one could answer any of my questions. I was just transferred from department to department being told "I dont know. Let me transfer you."

On July 27th when I called I was hung up on 9 times and finally was able to contact someone on the 10th time. I am almost relieved that my daughter's application wasnt approved because if this is any indication on how this school is run, I really fear for the educational future of the students who were accepted. This is the most highly unorganized and unprofessional establishments I have ever had to deal with. This school is 100% a joke and I will never submit another application and to those of you reading this. Trust me and take this into consideration for your enrollment choices. Go elsewhere!

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10 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Aug. 10, 2018

The K12 TV ad campaign features a young woman gushing about getting a Fulbright scholarship to college as a result of her K12 education. The only problem is that the Fulbright program does not offer college scholarships; it only funds graduate and post-graduate education. This young woman's endorsement is an obvious and clumsy fabrication.

10 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 9, 2018

I've been reeeeeally disappointed with my experience in my attempt to register with K12. My son has classic autism, has an I.E.P., but doesn't test well. I was told by the K12 enrollment rep. I dealt with that the minimum s.o.l. score to be accepted is 375- passing is 400. I asked to speak with someone in the special needs division, and I was told I could speak to no one until my child has been accepted. (Had the necessary passing score of 375. Hello!!! YOU CALL YOURSELF A PUBLIC SCHOOL!!!

If it was a true public school, all should be welcome. Needless for saying, my child could not be accepted. I called later to send an email of complaint to the head person, spoke with an enrollment rep again, (because there is no other option in the automated phone list for a supervisor) and I was told there were no names or contact emails for anyone. K12 really needs to examine how it deals with the public, and especially with Special Needs. If your child is high functioning, you've got it made. If they don't look good on paper (score #), they're left out in the cold. K12 - if you call yourself a public school, it's time to start acting like it.

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14 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: July 11, 2018

Never received a Welcome email with A Registration ID, its been 2 weeks and still nothing! Mind you they had no problem taking my money but failed to send the login for my daughter to begin class. There is no way to email this company except through a questionnaire, so since we are out of the country basically we are screwed. I Should have read reviews prior to choosing this company. Very displeased thus far.

36 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: July 3, 2018

Before the last six weeks, I recommended K12 often and as a result have multiple friends who have enrolled children in the program. We are a part of the International School and as of last January, we transitioned from paying for the year, to a month to month contract. I was told to call two days prior to the date I wanted to cancel and it would be no problem. Great, set my alarm for 2am EST on May 14th, no answer and instead of being able to wait for the next sales representative, I was forced to leave a message which no one returned. Same in the 15th and 16th, and then boom, charges cleared my account on the 17th.

Fast forward to early June after a family vacation and I am now in the US, calling, leaving messages that aren't being returned by sales, trying to reach anyone that will answer a phone, always being told they can’t help and redirecting them to sales. Lo and behold, June 17th, my account has been charged again for classes I haven’t logged into and been begging to be unenrolled from. Finally I find a number for International School and reach a rep who confirms no one is answering or returning phone calls in sales, says he can unenroll my son from classes and stop further billing, but NOW an email will be sent to the refunds departments, as he says I am clearly owed one, and I’ll hear back in a couple days.

Two weeks later, no call. No one at any of the numbers can help me and once again, I’ve gotten nowhere. I was provided the main corporate (703) 483-7001 number by a rep who sounds to be frustrated by being yelled at by frustrated customers and wants the people at corporate to now feel their pain. So to sum up, buyer beware. I like the courses very much, but sadly, support sucks and good luck getting a refund if you are owed. Everyone here passes the buck or is unable to help. I will no longer recommend K12.

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36 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: June 29, 2018

Where do I even begin? We were part of CAVA@LA and well this school has been a nightmare. The only reason I’ve dealt with them this long is because my daughter who is in high school, was severely bullied in the B&M school she was going to. Well this past year my mother suffered a heart attack (several while in the hospital) and I had to leave in the middle of the night to be by her side. I was not thinking of taking school book or our laptop at this time, that was the last thing on my mind. So that resulted in my child missing a month of class connects and days of attendance (they want her to log and stay online for more than 4 hours a day). I at least was able to make the call to notify her homeroom teacher of the unforeseen circumstance. They said it was fine and understandable. Ha! Obviously not, because I just found out she was administratively withdrawn by the principal Shannon.

First of all how can she know first hand anything school related to my daughter? Isn’t that the homeroom teacher's job? And what upsets me the most is that I spoke to our homeroom teacher regularly through email regarding my child’s progress. As well as that quarterly phone calls they make (mandatory) and he never mentioned any of this?!! So when I spoke to this principal Shannon ** on the phone, from the minute she called me and hearing her tone, I knew she’d be an issue and that it was a useless attempt in even trying to keep my daughter in their school. She went off by telling me that if I have a problem to write an appeal and that SHE as well as a colleague of hers will review it. Lol. So basically the person who made the decision handles the appeals as well? Ok lost case for sure (mind you this “principal” was on phone call with me while washing her dishes at the same time, wow very professional).

My daughter was falling behind not only because of the family emergency I went through with my mother, but mostly because these “teachers” don’t really have the degree and experience to teach anything. For instance our homeroom teacher is a Music teacher, smh. And when they have their class connects in session where they are supposed to be teaching our children, the “teacher’s” talk mostly about their “perfect lives” or are doing their chores and talking about nothing that has do with what the class is all about. So the minute they see your child is falling behind over their lack doing their job, they blame you and just boot you out because that is easier than to have to fix their errors. I would not recommend this school to anyone. Now I need to figure out where I can enroll her because she doesn’t want to go to a B&M school ever again. Rant over, ugh!!!

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34 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: June 15, 2018

I decided to sign my son up for K12 when he and I moved to California in the middle of the school year. We were moving to LA and I was nervous about putting into a school system I knew so little about. Plus, he is an actor and we wanted some flexibility. What a disappointment. First of all, the curriculum we were sent was way too much. Too many workbooks. Not only that, but it was way too easy. Even the "advanced" materials were too easy for my son. His teacher wasn't of any help. He told me I should be the one to supplement the curriculum. Ummmmm... No! That's not my job. I wanted to be his mom -- not his teacher.

Not only that, but there was next to no flexibility. A true homeschool program allows students to work at their own pace on their own time. This wasn't possible with K12. There was no accountability either. There was no "proof" that the work was completed either than what was logged into the system. Do you know how easy it is to fudge that? INCREDIBLY easy. EMBARRASSINGLY easy. Not that I know anything about that or anything. My son HATED it. We moved to a more desirable school system and he attended a traditional school for 2 years. It took me that long to encourage him to try another homeschool program. We finally found one that truly fits the description of homeschooling and we can't wait to begin.

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28 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: June 4, 2018

I am currently a K12 student and it is absolutely horrible. I will say it's not as bad as regular public school, though, because there isn't the pressure of other students. But, the teachers are complete idiots. I'm positive they are not qualified to be actual teachers. There's way too much work, and none of it makes any sense. The whole point of doing online school was to get away from the stress and long hours of regular school, but they expect me to spend at least an hour per class every day (I have 8 classes). One day I had a doctor appointment and I emailed all of my teachers to let them know I wouldn't be attending my live classes, and then a week later I got an email saying they were going to kick me out of k12 for not being compliant and missing too many classes.

It turns out I was supposed to send them a doctor's note, but no one told me that and we didn't even find that out until months later. My homeroom teacher is real full of herself too. Every time we have ever talked to her, she yells at me for not meeting her expectations and then will talk forever about how great she is. The teachers don't use correct grammar a lot of the time, and they don't correct the students that don't use correct grammar. My best friend is also in K12 and has the same problems. Except her teacher calls her mom every time she doesn't spend an hour or more per class. Altogether, It has been a horrible experience and we have had nothing but problems all year long. Don't even bother with this school.

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52 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: May 22, 2018

My child never ever signed up for K12. I call 2 times about information and these ** totally call me harassing me about computers not 2 but 8. Mind you I never signed her up. I call 6 six x. Poor customer service. Lack of empathy. They say, "Oh I'M sorry for the confusion." But these ** still calling me about computer. I told them you have the wrong person to be calling and ask for my address. I told them. We so sorry the member in Maryland. What the hell. I swear I sue the hell out of this company. ** scam.

32 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 24, 2018

HORRIBLE COMMUNICATION AND OTHER IN THE K12 OREGON - THIS K-12 program, is absolutely horrible, they never let you talk to a person, and they always say that nothing is on file, when everything is in their file! I felt very useless and very insecure and this is a bad school! I honestly would've done better at my former school that should've been rated a 0.5/10. This school is a 0.0/10. Don't make the same mistake with this K-12.

31 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: April 5, 2018

I have an elementary student who has huge anxiety issues from sensory overload in the regular school environment. K12 allows him to get rid of the chaos that exists with many kids being pent up in the same room. He is very bright and never needs practice or repetition to learn. Once he gets it, he gets it for good. The paid private school option is the only option that allows him to go at his own, much faster, speed without having to move along at the pace of the other kids or the teachers. The teachers were available and gave occasional but totally optional PowerPoint presentations via Blackboard to keep things interesting, but otherwise, they stayed out of sight, which for us was a good thing.

The public option is VERY different and much more like a public school should be, but unfortunately, that wasn't what we needed. We needed LESS involvement to allow my son to move at his own pace, and the paid option also allowed him to skip the state exams which would have triggered his anxiety too much to manage. This is true homeschooling, but it is not for the faint of heart or wallet. Being so pricey, it actually motivated me to invest more of my time and energy in the program so that he wouldn't waste the opportunity.

He started the year in second grade and I was easily able to move him into third grade before the end of the first month when I saw that was more appropriate. The vocabulary segment seems a year behind the rest of the curriculum, and the critical thinking skill training seems lacking compared to the mid-year expectations, but with a bit of additional teaching outside the curriculum, he was able to meet the goals. If your kid is a fast learner, this is perfect. If they need practice and repetition, I know without a doubt that this option would be hell. Know your kid, know their style, know their needs, then decide what is best for THEM.

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26 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: April 4, 2018

This is NOT homeschooling. It's not even GOOD public school. If you want information shoved down your kid's throat at a rate that no one could ever retain, then rushed through chapter after chapter of Science with NO teacher help, then yes. Absolutely. This is the school for you. If you want to know anything at all about WWI, Spelling and Reading? That's on you. This school (IDVA) is a joke. The "classroom" is not virtual. It's just a power point presentation. The kids don't get to interact, the teacher just lectures and most of the time, the lesson doesn't even match up with the quiz they have to take at the end. We are pulling our daughter out.

60 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 2, 2018

Please for the love of God do not send your child to this "school". It is probably the worst online school you could possibly attend with no interaction with the teachers, a poor layout, and all around confusion. My Mother was diagnosed with CANCER. Therefore, it required me to commute a long distance. Moreover, my daughter's grades were negatively impacted by the fact that her grandmother was terminally ill. Nevertheless, my daughter was administratively withdrawn from the K12 Program without any explanation. Although I followed up with a detailed appeal letter that provided insight regarding our unfortunate circumstances; her enrollment was not reinstated. The administrative staff was completely insensitive to my daughter's situation. This school obviously only cares about school ratings and end of grade test scores which they disguise as "compliance". Additionally, their Great Schools Rating was a 4 out of 10.

31 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 24, 2018

There are multiple problems with the website. My child could not even get passwords to open a her quizzes. We call a hotline to get a voicemail then no reply. We try chatting and email just to fall behind more after begging for help with all these issues. We are told my daughter has been withdrawn. This is a scam! Not a school.

37 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 26, 2018

When the school year started I thought this was a great school (New Mexico K12). I was dearly mistaken. My daughter is in the 8th grade. The math/homeroom teacher Ms ** has lied, changed her story and bullied my daughter. This lady even went as far as to tell my child that she didn't have the intellectual ability to be in her math class. Now to me that is just a fancy way of calling someone stupid... Something NO TEACHER should ever say to a child. Sadly this school won't listen to my daughter about this lady nor me. This lady claimed she tried contacting my daughter and myself several times.

This too is incorrect as she at the point of this review has called me only 3 times and one of those times was before school was even in session. The "teacher" also cancels love lessons constantly then complains to the children that they are failing her class. A child cannot succeed if they aren't taught and taught well. So in closing if you don't mind your child being told her or she is stupid and don't care about your child's education... This school is for you!

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47 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Feb. 1, 2018

My son just started K12 and he still hasn't received his computer, therefore he is getting behind on classes already. They keep asking for information that I have already sent in. Saying his registration isn't complete but they have him as an active student. I'm frustrated. Public schools failed my child and now I feel the same about online schooling.

48 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Jan. 26, 2018

K12 is not all it seems. The private side has to been charging the monthly fee of $$ even though I called them and requested to be cancelled when my son got into public side of it. I have been calling them over 3 weeks to get my money back. I get told I have to deal with sales but no one ever returns my phone call.

45 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 25, 2018

My daughter never got an F before till I put her in this school. The teachers are never helping the kids. My daughter sent them a email for help. They still haven't responded and it's been 2 days now.

40 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: Jan. 12, 2018

K12 is a great school! It's not just a curriculum, but it is actually a public school! You can interact with your peers, make friends, and go to the online classes! They do have scheduled times for the classes, but it's still not as long as regular public school, and it's way more flexible. The teachers are SUPER nice and helpful! I love them!

25 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 11, 2018

Ok where do I start? I am a student at K12. Sadly at first I thought I hit the jackpot with K12 because I thought I would be able to graduate early like they promised. “If you stay on track you will finish early" they said. They are full of **. When their system fails they blame it on the student like in my Spanish class I had turned in two weeks of homework but something happened with their system and somehow removed my work and my grade which was at a B and when I sent an email they said, "It’s you not us so do it again." I ended up dropping 2 of my classes because of that. K12 was such a stressful school trust me. Don’t put your kids here even if they have disability. My friends is disabled and he would agree with me. Don’t send your kids to K12.

58 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Jan. 8, 2018

I enrolled my son in this K12 private school side of it because we were told he didn’t qualify for the free side of it so since he needed to be in school because he was having so much trouble in public school I decided to go ahead and do that route because I want it was best for my son so I decided to pay the tuition! So he got his books he got emails but when it came down to teacher involvement not once did he get any emails or help when he was falling behind I mean and I was told this part of K12 you get all the teachers' involvement. Not once did he get any involvement!

Then in October I found out that I’m going to have major surgery and be out of work for a while. I called them to let them know, "I can’t afford the tuition price which was kinda high anyway. What can I do keep my son in school and can I get a different rate since I won’t be working for awhile." All I got was silent crickets. I also let them know I’m a single parent of three kids but the time of enrollment they were so pushy and I was so desperate to get my son at school I didn’t even question the $500 a month but when it came time to tell them I need to figure out how to get it down they wouldn’t call me back.

They would email me back. They just basically ignored me so I started getting past due ugly emails and emails saying, "We tried run your card but didn’t go through." Umm really??? And then they decided to unenroll my son without even telling us in November. Until this day here we are January 2018 I can’t get anyone to call me back. No one email. I’ve been told, "Someone will call you back" or "I’m sorry to hear about that" or we even got told that they made a mistake that he should’ve got the free schooling not the private, but yet all I get was sorry. Sorry but I can’t get a phone call so my son has not done school in over a month and they’re supposed to be this online school that cares about school children’s education. I think it’s far fetch from that and all they’re wanting is money and if they can’t get your money then they just basically throw you out the door and ignore you! Has any other parents experience it as I have? I don’t know what else to do!

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42 people found this review helpful
Rated with 1 star
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Verified Reviewer
Original review: Dec. 19, 2017

My son, always did so well in K12, even up until last yr. Then... This year, he started out fine, then Mrs. ** & Heather **, 4th grade teachers, began, making their own decisions to remove my son's attendance, then pushed this issue, and without warning, or any notice, his teachers without proper authority, suddenly removed him from school, appalling.

36 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 14, 2017

Getting my daughter signed up was pretty easy. Once she started the online school she was having problem understanding the work. We couldn't reach her teachers or her homeroom teachers. She got behind in school online. She lost interest in the program. I withdrawed her...

48 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 13, 2017

I called to express interest and get information. What I got in return was daily calls for a while with human voicemails. Then multiple automated calls per day for WEEKS, well into the school year. I had chosen a different school, but the only way to let them know that to stop them from calling me all day long and every evening was to go through a lengthy phone quiz that only gave me the option to press that I was interested in enrolling. I gave up on the idea of ever talking to someone to tell them to stop calling me and prayed they'd ever realize if a person who had expressed interest hadn't called back well into the school year, I was NOT interested.

You'd think a school with any merit wouldn't spam you for expressing interest over the phone by asking for information twice. This company works very hard to get you to enroll but allows no avenue that I could find to tell them you're not interested without calling them. They need to provide an opt out, or provide a "contact us" page which does not force you to provide all of your information INCLUDING which grade you are in enrolling your child. They need a simple contact form for ONE WAY communication for those who wish to NOT enroll and to be LEFT ALONE BY K12! Something is very wrong with this company, and it pains me to say this. Children should not have this influence. Bad business practice!!!

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35 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 19, 2017

I've been trying to cancel my monthly subscription since July. I was told it would automatically end in Aug. so I said ok. Well I'm STILL being charged!! I can't get a real person on any of the numbers provided and they all have the same 2 selections which don't apply to canceling at all. Even if you select one it just continues saying the same thing. I signed up for Algebra 2 help for my son and none of their material was what he was doing. You couldn't find answers to anything. I did a search for different stuff he was doing and nothing.

27 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 30, 2017

This was the first year my child has been with K12. Not only is the enrollment process horrendous, but once my child started school it got WORSE! Site is horrible; slow, out of date, not user-friendly! Extra help (one on one), isn't true. My child's teacher scheduled 4 other students at the same time, never got his questions answered. USA Test prep glitched the whole time, pushed testing for an additional week. After my child spend 10 hours for three days trying to do it, the staff asked for my child to reduce those days because the system messed up on their end. About a quarter of my child daily work has shown up incorrect. You have to send "feedback" which takes time, they also don't respond, so you have to keep checking on that. If you ask the teachers for help they just send you through more loops. Oh, also they didn't even send the right materials and I wasn't even able to get through K12 to resolve this.

My child's teacher was no help of course and had to go above heads, and still thrown through more loops. It took two months to get the proper material. What everyone fails to realize, THIS IS ONLY GOING AGAINST THE CHILDREN, NOT THE EMPLOYEES WHO ARE RESPONSIBLE FOR DOING THEIR JOBS AND PROVIDING PROPER SERVICES. As of now, I'm in the process of withdrawing him! Worst mistake I have made for my child! These children deserve more. One very sad, disappointed parent!

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35 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 29, 2017

My son needs to be at home so I know what he's learning because the private day school he goes to can't seem to be truthful about whatever is going on there. I never see any school work come home or evidence of any kind of school work done. And the fact he seems to be a afraid of somebody that he don't want to be there in the first place which I can't blame him. You got to see it to understand what I'm talking about.

The are troublemaker the. And the fact my son is the only middle schooler in with the high schooler is not right at all and he has ADHD. The process for k12 take a lot out of me getting the papers in. Had to fax because taking a picture on a smartphone doesn't work. It's not that smart to download. Faxing cost $1.50 a sheet and that is a lot of papers. And the person from k12 always say it takes 3 weeks to get a fax. You get that right there when you send it out. Then after the papers were in. I had a message about getting a conference call to go over things but didn't get one. Got not approved to their program with no explaining why. Now trying to get me to purchase the private online schooling which cost me money. With no will intend to educate. Very upsetting to deal with. So I'm going with a different homeschooling a together.

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36 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 18, 2017

After 3 weeks of trying to enroll my son in school I finally gave up. In the beginning this was worse than being harassed by used car salesmen. Phone calls at 8am for days pushing to enroll. Once I started the process there was no support. The representatives are extremely rude and no one seems to know whats going on. Each time we submitted forms they would email and say they needed something else.

5 days after trying to reach his counselor I finally got a callback only to have to just hang up. The "placement counselor" couldnt explain anything, and her solution was to assign me to another coach with a new start date. They say they responded when they havent, no one is communicating with the other during the enrollment process. 3 weeks and 4 start dates later I'm withdrawing my enrollment and sending my son to a regular public school. Coming from a family of educators these people seem to know nothing about placing students, dealing with parents or just have any common sense. RUN. DONT WALK.

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42 people found this review helpful
Rated with 3 stars
Verified Reviewer
Original review: Sept. 16, 2017

This is our second year (not in a row) enrolling our son with K12 and WAVA. This time around the process has been very frustrating. We started the enrollment process on June 15, 2017 and as of today (Sept 16, 2017) my son is still not enrolled. We submitted all needed documents and online forms by June 16th. We were asked for additional documents July 6th (which we submitted that day). I was told we needed a District Release Form, however many, many times I explained that due to him being part time and shared enrolled we needed a District Agreement Form not Release. Even though our son's enrollment forms clearly state he will be part time and shared enrolled, for some reason it was not corrected until early Sept. So we missed the first deadline and now working on the 2nd deadline (Sept 18, 2017). K12 sent my son's documents to WAVA on Sept 13th.

We now have a hold up at WAVA due to my son's IEP, which K12 sent to WAVA back in June. WAVA is saying the special educational director needs to look over his IEP before moving forward. But the director was not given the IEP until Sept 14th, and she was out of the office on the 15th, so she will be looking it over the 18th (deadline date). Thing is, I have stated many times over his IEP has nothing to do with WAVA. That is why we are doing a shared enrollment. Our local school is taking care of his IEP as they indication on the Inter District Agreement Form that they sent over, so this should have been a quick and easy step. Literally it has been 3 months and my son is still not enrolled!

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K12 expert review by ConsumerAffairs

Founded in 1999, K12 Inc. is a for-profit education corporation. As of 2017, it is the largest online school company, operating 58 separate virtual schools with nearly 77,000 students enrolled in the 2011-12 school year. K12 owns free online public schools, tuition-based online private schools, and online supplemental courses and is accredited by AdvancED, the largest homeschool accrediting agency. Interested caregivers can use the search feature on K12’s main page to find what offerings are available in their home states.

  • Award winning: K12 has won numerous awards including several from Creative Child Magazine, a ComputED Gazette Eddie Award and the Mom's Choice Award for Online Resources for Children.

  • Large selection of courses and levels: Students can choose from a large catalog of courses, spanning all levels including remedial, advanced placement, STEM, Honors and Dual Credit courses. Additionally, the school offers interactive activities and mobile apps for all grade levels.

  • Student support: K12 offers many forms of support to help its students be successful, including enrollment counselors, state-certified teachers, a dedicated advisor, school counselors and tech support.

  • Individualized learning plan: Each student’s counselor will outline their academic objectives, future goals, and take inventory of their strengths and weaknesses in order to build a curriculum that leads to maximum success.

  • Community activities: K12 is a large organization. Many regions of the country have meetups for community activities, parent organizations and field trips.

  • Best for: homeschooling families, student performers, working adults and military families.

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K12 Company Information

Company Name:
K12
Year Founded:
2000
Formerly Named:
K12 Inc.
Address:
2300 Corporate Park Drive
City:
Herndon
State/Province:
VT
Postal Code:
20171
Country:
United States
Phone:
(866) 968-7512
Website:
www.k12.com
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