Connections Academy Reviews

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About Connections Academy

Pros
  • Flexible learning environment
  • Personalized attention for students
Cons
  • Overwhelming workload for students
  • Lack of social interaction opportunities

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Connections Academy Reviews

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    • 4,787,011 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    How do I know I can trust these reviews about Connections Academy?
    • 4,787,011 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Staff

    Reviewed Nov. 19, 2025

    Y'all single out the ** students. It is horrible to know that the principal withdraw my son without my permission. No help from the teacher. She gave my son bad grades for no reason. They never contacted me.

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    Connections Academy
    Response from Connections Academy

    Hi A, We’re very sorry for your experience and the concerns you’ve raised. We take these matters seriously and are reviewing this internally to ensure our policies are followed. Thank you for bringing this to our attention. ~Rachel

    Customer ServiceSales & Marketing

    Reviewed Nov. 13, 2025

    They scammed me on my diploma years ago. I transferred there from public school in 12th grade then whenever it was time to receive my diploma they said there was a problem with my transcript or that they never received it. Tried contacting them for weeks. Nobody responded or if they did they gave me the run around. So my entire 12th grade year didn’t count because I wasn’t enrolled properly

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    Connections Academy
    Response from Connections Academy

    Hi Paige, We’re truly sorry for your experience with your transcript and diploma. Please email us at community@connectionsacademy.com with your name, the school you attended, and the year you were enrolled so we can look into this and assist. ~Alexis

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      Staff

      Reviewed Oct. 4, 2025

      My daughter has dyslexia, they asked for documents that don't exist. I spoke with multiple representatives that didn't have a clue about educational services for students with an IEP. I felt they are discriminating against students with disabilities. My child is fully capable of doing the work, she just has to work harder. They intentionally are asking for documents that don't exist to prevent her from registering.

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      Connections Academy
      Response from Connections Academy

      Hi Michelle—We are sorry to hear this. Texas Connections Academy operates in partnership with HISD, which serves as our Special Education Director. Our Special Education staff work to review special education docs during the enrollment process and requests IEP/ARD/504 Plan docs within the last 3 years if your student has had one. I'm unable to locate your account to see what's going on, but would be happy to take a look if you email us at community@connectionsacademy.com. ~Bri

      Sales & MarketingStaffHonesty & Transparency

      Reviewed Sept. 19, 2025

      A SCAM. Do not send your children here. This place lies to us about enrollment for over a month. Kept giving different excuses as to why they kept archiving her enrollment. And did not care at all. They told me there was no one else to talk to about it. Horrible

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      Connections Academy
      Response from Connections Academy

      Hi House—I'm terribly sorry you're having such a hard time with the enrollment process. I'd love to see what's going on with your account, but I can't locate it by the name listed on this review. Please email us at community@connectionsacademy.com so we can assist. ~Bri

      Staff

      Reviewed Sept. 17, 2025

      Connections Academy Lighthouse Connections Academy - Michigan. I am deeply disappointed and highly disturbed by the blatant disregard for the rights of students with disabilities at this institution. What should be a safe and inclusive environment has instead become a place where discrimination is normalized, and exclusion is routine. Despite clear protections under Section 504 of the Rehabilitation Act of 1973, which mandates equal access to school programs and activities for students with disabilities, this school has repeatedly violated those rights. A simple reasonable accommodation request -intended to ensure equal opportunity- was not only denied but openly dismissed. As a result, all students with disabilities were openly outcasted and excluded from field trips, school events and activities, while staff are always observed away participating on their own and away from all students and parents.

      This isn’t just a failure of policy—it’s a failure of humanity. The culture here fosters alienation, harassment, and dishonesty, creating an environment where students with disabilities are bullied by the staff and treated as second-class citizens. The law is clear: discrimination in any program receiving federal funds is illegal. Yet this school continues to operate comfortably in defiance of these protections. Families deserve better. Students deserve better. I urge others to speak out publicly, document these violations, and demand accountability. Discrimination should NEVER be tolerated and normalized, especially in a place meant to nurture and educate. Lawyer, Civil Rights Department, and other Federal agencies were made aware and complaints were filed immediately.

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      Connections Academy
      Response from Connections Academy

      Hi My—Thank you for sharing your concerns about your experience. We take all reports of discrimination seriously and are committed to a safe, inclusive environment.

      We understand you've spoken with an administrator, and we encourage you to continue this dialogue so you can work together to resolve any outstanding issues. We apologize for your experience. Your concerns matter to us, and we’re committed to making every student feel welcomed, included, and supported at our school. ~Bri

      Reviewed Aug. 24, 2025

      This was the worst experience I have ever had. Any if the paperwork I uploaded was acceptable. I uploaded 3 different types of “proof of residency” and none of it was good enough for them. I uploaded the attendance form which had his attendance from freshman to junior year and that wasn’t good enough. I gave up and enrolled my son somewhere else. I highly recommend not wasting your time with this “school.”

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      Connections Academy
      Response from Connections Academy

      Hi Melissa—We're sorry you had trouble with the enrollment process. Without your full name to locate your account, I can't tell you exactly why we weren't able to accept the documents, but some common mistakes include old bills, illegible or cut-off photos, documents not being from our list of approved items, or account summaries instead of the actual bill. Accounts are updated after documents are reviewed, and we encourage families to reach out if they are having trouble. ~Bri

      Customer ServiceStaff

      Reviewed Aug. 23, 2025

      I hate Florida Connections Academy. My daughter has only been in enrolled for two weeks and we still can't navigate the system. They just send email after email and teachers are not available to support and don't care enough to answer the questions properly when they are "available." There is no real learning taking place. They expect my daughter to do testing without the Special Education Department providing her with any support even though my daughter has a documented disability. I want to give the school zero stars. Instead of enjoying our weekend, my family is angry, frustrated, and miserable.

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      Connections Academy
      Response from Connections Academy

      Hi N—We're sorry to hear you're having an unsatisfactory experience so far. We strive to provide a high-quality education to our students. I'd be happy to have someone follow up with you, but I'm unable to locate your account. Please email us at community@connectionsacademy.com. ~Bri

      Customer ServicePunctuality & SpeedStaffHonesty & Transparency

      Reviewed Aug. 5, 2025

      Applying to GCA and the runaround is unbelievably unprofessional and incompetent. They will mislead you, lie to you, and every person will tell you a different story. Be careful that they will tell you at the very last minute that your child did not get in, as they have met their quota, even though they had been texting, emailing, and calling you for months to finish the application. Doesn't matter that they have had your completed application for 3 weeks, as they will still deny you in the end. You will be left scrambling to find an alternate school, so do not wait until it is close to the start of school to apply elsewhere.

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Hi P—I'm sorry to see this about the enrollment experience. Georgia Connections Academy has a 7,200-student enrollment cap with multiple grades having an active waitlist. Students are enrolled on a first-come, first-served basis, as all enrollment tasks are verified. The waitlist was first turned on in late July for grades 3-5 and 11, with additional grades added in the days following. If you want to email us at community@connectionsacademy.com, we'd be happy to review your account. ~Bri

      Punctuality & Speed

      Reviewed July 31, 2025

      The workload on students is not reasonable. Overall design is very unrealistic. A second grader would get about 50+ assignments per week and they expect students to digest it quickly. I hope that they can improve it soon.

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      Connections Academy
      Response from Connections Academy

      Hi Vital. I'm sorry to hear our program isn't meeting your expectations. I'd be happy to connect you with a school administrator to discuss your concerns, but I'm unable to locate your account. Please email us at community@connectionsacademy.com. ~Bri

      Profile pic of the author.
      Billing

      Reviewed July 30, 2025

      We have not started school but the registration has been a headache. Because I started my application in my name, proof of residence had to have my name. Only thing with my name was Internet bill and that was rejected. Then I submitted power bill and it was rejected because under husband's name. Then it was our waste bill with BOTH of our names and that was rejected. It's like the people running this academy have no common sense in putting the information together and seeing clearly that the documents show proof of residence. What a nuisance. If our last attempt doesn't go through, I'm looking for another online school. It's been a big waste of time so far!

      Thanks for your vote!
      Connections Academy
      Response from Connections Academy

      Hi R—Thank you for sharing your concerns about the enrollment process. State guidelines require specific residency documents, and these must be in the name of a parent listed on the account. Unfortunately, Alabama does not accept internet or trash bills for this purpose. However, a power bill dated within the last 60 days with a matching address should be acceptable, as long as your husband is listed on the account. To add your husband to your account, please give us a call at 833-591-0251. ~Bri

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      Connections Academy author review by ConsumerAffairs Research Team

      Connections Academy is a virtual education organization that provides a free public online school for grades K-12, as well as a tuition-based online private school. Connections Academy is a division of Connections Education LLC.

      • In-person and online informational events: Connections Academy offers both online and in-person events for prospective students and their families to have their questions answered.

      • Personalized Performance Learning: Connections Academy provides a personalized educational experience using its Personalized Performance Learning approach. The school begins by reviewing the student’s background and learning style. It then conducts periodical testing to track progress over time and uses assessments to identify a student’s core strengths and weaknesses.

      • Career technical education: This program is designed for students — especially high school students — who would like to gain more targeted education towards a career in many fields; including, accounting, education, programming and business.

      • Diverse course options: Connections Academy can meet the needs of a diverse range of students with traditional courses, Honors and AP courses, and the ability to take college and NCAA approved courses while in high school.

      • Student experience catalog: Through a wide variety of extracurricular activities, Connections Academy provides one of the most advanced socialization programs in the online school industry.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Connections Academy Company Information

      Company Name:
      Connections Academy
      Year Founded:
      2001
      Address:
      1001 Fleet Street, 5th Floor
      City:
      Baltimore
      State/Province:
      MD
      Postal Code:
      21202
      Country:
      United States
      Website:
      www.connectionsacademy.com