Connections Academy

Connections Academy Reviews

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Connections Academy Reviews

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    Page 1 Reviews 0 - 10
    Staff

    Reviewed Nov. 4, 2024

    We chose Connections Academy for our Kindergartener because we were worried about him being mistreated in a brick and mortar school (he has severe adhd and possibly mild asd). At first it seemed like such an ideal compromise between public school and homeschool, but I have quickly realized that this is not a good fit for our family. I have a 5 year old, 3 year old and 11 month old, and when I tell you it is near impossible to be my son's learning coach and work one-on-one with him for a minimum of maybe 5 hours a day WITH a 3 year old and baby needing my attention constantly, I seriously mean it! It causes so much stress. My son loves the routine and "checklist" mentality of the work, but as a mom to 3 littles I cannot do this on my own...

    I personally think the curriculum is a bit much, as if high-academia Harvard professors without any kids of their own wrote this stuff "for children". It is pretty dry and repetitive, and takes way too long to complete most days. So my husband and I are planning on pulling our son during winter break and going back to homechool for now, that way I can control better how much time we spend and what we learn and incorporate my other kids into our learning as well. Altogether I don't think I would recommend this kind of learning for big families with lots of small children. However this might work well for families with one child and a parent who can dedicate the majority of their day to teaching that child as if they were still in public school (6 hours a day, 5 days a week).

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    Response from Connections Academy

    Hi Ashley. Thank you for your honest feedback. We understand it may not be the easiest, but we do have many successful families with small children in the home. I believe your concerns about the Learning Coach's responsibilities and curriculum would be best addressed with an administrator. Please email us at community@connectionsacademy.com so we can connect you with someone. ~Bri

    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2024

    My daughter went to Connections Academy from Kindergarten through the 4th grade. Her lost grade was 1 C, all the rest were A's and B's. We had a couple of family emergencies which caused us to turn in some assignments late. We started getting a paper trail telling me she had more assignments late that what she really had. Then we got into an accident and fell back a little but the assignments always got caught up and she always passed her test.

    The teacher even lied about her reading test scores. So at the end of 4th grade they told me this school was a good fit for my daughter and that she could finish the school year but she can't return. I've paid so much money to this school. It wasn't right to dismiss her like that. I was always curious with her teachers even when they lied on her test results. I say plenty of students turn in some of their assignments the day before the deadline on assignments that were date stamped in our group discussions. Way later than my daughter's were turned in. It's just not right....

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      Reviewed Sept. 18, 2024

      Choose a better school because the learning coach doing more work than the teacher who getting paid to teach our kids. They on live for about a hour so what can you really be teaching in a hour. They have 5 homework assignments every day. All you hear it's a fast paced school but homeschool should be at the kids pace. I have a kindergarten and 4 grader. They expect me to print out work for my kindergarten then take a pic and send it in. Like really. So if you not able to get the library to print it out it put your child behind then on top that I have to pay for to print it out. Will let my kids finish the semester out and I rather home school myself

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      Response from Connections Academy

      Hi Johnnesha. I'm sorry we're not meeting your expectations. Our program is designed to be more independent, combining asynchronous learning and synchronous LiveLesson sessions to provide a unique blend of independent learning and peer collaboration. At Missouri Connections Academy, the school day is 7 hours with a flexible schedule, allowing students to complete assignments 24/7. If you'd like to connect with an admin to discuss your concerns, email us at community@connectionsacademy.com. ~Bri

      Reviewed Aug. 28, 2024

      My wife was randomly logged out and my kid unenrolled for no reason and without explanation. After two and a half hours, of being switched back and forth from one person to another and being on hold, she had to make another account and re-enroll him. Now my kid has to restart his entire year's school work from the beginning and my wife resubmit all of his paperwork because Connections Academy can't fix whatever caused the problem.

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      Response from Connections Academy

      Hi Iron. We're sorry you're having such a hard time. I'd love to see what's going on and help. Please have the Caretaker on the account e-mail us at community@connectionsacademy.com from the email address we have on file. ~Bri

      Customer ServiceStaff

      Reviewed Aug. 12, 2024

      I fought for 3 weeks to get my kids into school. A little about my situation: we are between houses and I could not provide the residence information they want. I let them know day after day we are in a motel and I did not want to unenroll and move my kids when we move, so online seemed to be a better option. WRONG. So after a full week of calling and getting the runaround ONE single guy helped me fill out the Mckinney Vento Act. I was told I'd get a phone call from them to continue, and they'd waive the residence form. (FYI when enrolling, there is a page you can explain your situation on. This was 2 weeks ago on the dot.) Day after day I called about the status of my kids' enrollment. Many of the staff told me I could not contact the Mckinney Vento act people, they had to contact me. LIE.

      Finally as my local school was starting and I was afraid of going to jail or getting fines I could not afford, I looked it up and found many people who could help. They were shocked I was lied to and offered me immediate assistance. These people are highly unprofessional. It kept me up at night and I experienced many panic attacks. DO NOT ENROLL YOUR KIDS HERE. It's obvious they don't care about the kids. Fast forward to today, 3 weeks later, 3 days into the local school year, I get a call from them. PROBABLY wanting me to explain my entire situation AGAIN. I cannot tell you how degrading it is to repeat your name and that you're HOMELESS to the many people they transferred me to (every call I was at least transferred to 4 different people for 6 hours a day). Please do your self a favor and pay for private education or bite the bullet and put them in public school. I wouldn't refer even the darkest people to this company.

      P.S. Throughout this entire process I received many emails and texts about how I hadn't given them the information I told them a million times I DIDNT HAVE.

      P.SS. I also got an email that they had the Mckinney Vento Act form on their website, and I even sent and uploaded my own. Another LIE.

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      Response from Connections Academy

      Hi Leslie. I am truly sorry to hear about your experience with the enrollment process. This is not, at all, the level of service we wish to provide. I don't have enough information from this review to ID your account, but if you want to email us at community@connectionsacademy.com, I'd be happy to see what's happening with your account. ~Bri

      Punctuality & SpeedStaff

      Reviewed April 30, 2024

      My last review was taken down for a curious reason. Likely because I was able to articulate the complex set of issues this Florida on-line school program is having. While I do not have the time or energy to again break apart some of the issues we personally had as I did in my post prior to this, I will get to the central issues of our particular experience. First, I gave 3 stars merely for the fact that it is online and there are real safety concerns about public schools system in these days. Online is a better option IMO in terms of physical safety. Otherwise, I would have only gave them 1-2 stars.

      1) Our 2nd grade child was starting to fall behind in core classes mainly math. We first noticed this in early Sept. This was brought to the attention of the teacher very early on in the school year. As soon as we noticed we attempted to get her to help us come up with an action plan. Instead, she opined that he's doing okay - averaging a C so - he's passing....When we explained that it was taking us HOURS and way too much assistance on our end to get him through each lesson - she stated that basically hes our kid and its our job. No empathy or concern from her whatsoever. Teacher seemed unbothered and never addressed our request from help. Instead, she suggested a coding club. Which doesn't make too much sense. After months of falling behind, our family finally decided it was best to hire a paid online teacher and it was only then did our child start to under stand the concepts. The issue here is this: teacher and administrative staff notified basically wrote us back and said, "it's hard being a teacher/coach isn't it". Well - no I replied. In fact, I happen to be a virtual instructor myself. The issue was that this particular teacher had reason after reason, excuse after another excuse in canceling her classes and did not do well in terms of engagement and classroom management. Maybe she was overworked and they're giving teachers too many students at once. I am not sure. Nonetheless, we do not feel our student got the attention he deserved.

      2) This same teacher did not watch some of the other students when there actually were live lessons and multiple times my student had to endure other 2nd grades cursing and saying very peculiar and scary things in the chat.

      3) Last year, we also attended the program (different teachers of course) and our student was in 1st grade however his test scoring and benchmarks were along the lines of 6th grade reading and 4th grade math. He has lost all of this now.

      4) Our son was treated with contempt after bringing this to the attention of admin. Thereafter, his "teacher" had 1 last class in the entire month of April and did not acknowledge him one time. It was weird.

      This teacher is LOUD and almost appears to be under the influence of something be it anxiety meds or otherwise. She is IN YOUR face. Admin has to take notice of this and I have heard from other parents that they too have shared concerns and they have largely remained ignored. Our family is now working with an investigative response team that apparently is and has been inquiring on the Florida Connections Academy. I wont go into detail with this but they have grasped the brevity of the concerns we have had this school year and they are working to narrow the issues down as to whether these problems are systemic or originating from this one teacher or perhaps is it the Principal or a little of both. All in all - because of this 23-24 school year we can not recommend the FCA at this time. We do hope that it goes back to quality it had in years prior. We hope the issues can get ironed out.

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      Response from Connections Academy

      Hi Stanley. We always aim to provide a high-quality education to our students, and we're sorry to hear that wasn't your experience. We'd be happy to look into this. Please email us at community@connectionsacademy.com with your full name, as listed on your account, and your student's teacher's name. ~Bri

      Reviewed April 4, 2024

      This school is terrible. They lock Assignments so your child can not do the lessons and so I'm trying to withdraw my child from the program and I already gave them the information about him attending Time4learning and is refusing to withdraw him.

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      Response from Connections Academy

      Hi Lenore. We're sorry you didn't have a good experience with our school. Although we're sad to see you go, we'd be happy to help you initiate the withdrawal. Please email us at community@connectionsacademy.com so we can assist. ~Bri

      Customer Service

      Reviewed March 3, 2024

      This is the worse school ever! They will lock down lessons that you can't do instead of skipping it and going on causing lessons to overload and then they kick you out of school causing a problem finding another school! Too much for student and parent to read and too much work! Uncaring and rude! Find another school! You will thank me if you do!

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      Response from Connections Academy

      Hi Sylvia. Thank you for your feedback. Many families are extremely satisfied with our school, so we're sorry to hear that wasn't your experience. If you need anything from us, please email us at community@connectionsacademy.com. ~Bri

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      Staff

      Reviewed Nov. 28, 2023

      If you love your child, don’t subject them to the overloading of dull work this school would have you and your child give your life to! Staff can do nothing to change the workload (thought I was lied to by staff about how some classes were removed to ease up the tension, though it would’ve been a crappy solution anyway as I don't want my child to miss out on things she might need to know for testing or life) or the work itself as it's all programed by someone else. The suggestions were all common sense stuff I told them I was already doing. Connections Academy has robbed us of so much joy we could have had given more time to go out and do things, and has stressed my relationship with my child in such a way that regular school never has!

      I wish I could disregard it to ensure a healthier mental state but I want her to succeed & know she has it in her to do amazing things, though this school isn’t the training that will bring it out in children so young. I chose C.A. because it was supposed to be community based & got great reviews, but the teacher only recently (once) gave the kids time to talk a little in between the reaching & math Live Lessons they have once a week, thus far. That’s all the community time we have had time for, not that there's many options for it otherwise. The teacher is also half dead in that she seems to have no energy or is not at all an animated person, which I felt should have been considered with young children. Monotone.

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      Response from Connections Academy

      We're sorry we haven't been able to offer a better solution. Most families find exactly what they need with our program. However, we do understand school is not one-size-fits-all, and what works for some may not work for others. We encourage you to continue working with your teachers and administrators to hopefully find something that works for your family, but wish you the best in your academic endeavors. ~Bri

      Customer Service

      Reviewed Sept. 6, 2023

      My son has not been able to watch a live lesson since school started. Emails to the help desk ARE NEVER RESPONDED TO. I'VE currently been on hold to talk to tech support for 31 min 2 sec. This is SUPER FRUSTRATING.

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      Response from Connections Academy

      Hi Heather. We understand how this experience can be frustrating. I attempted reaching out to you privately but didn't hear back. I'd love to connect you with a member of our Student Technical Support team. Please email us at community@connectionsacademy.com with your and your student's full name (as it's listed on your account) and your phone number so we can have someone follow up with you. ~Bri

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      Connections Academy author review by ConsumerAffairs Research Team

      Connections Academy is a virtual education organization that provides a free public online school for grades K-12, as well as a tuition-based online private school. Connections Academy is a division of Connections Education LLC.

      • In-person and online informational events: Connections Academy offers both online and in-person events for prospective students and their families to have their questions answered.

      • Personalized Performance Learning: Connections Academy provides a personalized educational experience using its Personalized Performance Learning approach. The school begins by reviewing the student’s background and learning style. It then conducts periodical testing to track progress over time and uses assessments to identify a student’s core strengths and weaknesses.

      • Career technical education: This program is designed for students — especially high school students — who would like to gain more targeted education towards a career in many fields; including, accounting, education, programming and business.

      • Diverse course options: Connections Academy can meet the needs of a diverse range of students with traditional courses, Honors and AP courses, and the ability to take college and NCAA approved courses while in high school.

      • Student experience catalog: Through a wide variety of extracurricular activities, Connections Academy provides one of the most advanced socialization programs in the online school industry.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Connections Academy Company Information

      Company Name:
      Connections Academy
      Year Founded:
      2001
      Address:
      1001 Fleet Street, 5th Floor
      City:
      Baltimore
      State/Province:
      MD
      Postal Code:
      21202
      Country:
      United States
      Website:
      www.connectionsacademy.com