Connections Academy

Connections Academy Reviews

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Overall Rating3.4 out of 5
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Connections Academy Reviews

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Page 1 Reviews 0 - 10
Customer Service

Reviewed Sept. 6, 2023

My son has not been able to watch a live lesson since school started. Emails to the help desk ARE NEVER RESPONDED TO. I'VE currently been on hold to talk to tech support for 31 min 2 sec. This is SUPER FRUSTRATING.

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Response from Connections Academy

Hi Heather. We understand how this experience can be frustrating. I attempted reaching out to you privately but didn't hear back. I'd love to connect you with a member of our Student Technical Support team. Please email us at community@connectionsacademy.com with your and your student's full name (as it's listed on your account) and your phone number so we can have someone follow up with you. ~Bri

Resolution In Progress

Reviewed Nov. 21, 2022

I enrolled on this school think I was going to be good but boy I was wrong. They make you work like 6 hours a week for this work and if you don't spend that much time then you will get in trouble. They make you talk to the stuff and if you don't you get in trouble too. Test and quizzes one after the other this is sure gonna help me get into college. It doesn't teach anything it's just test and quizzes and not anything important. And the worst thing. They're making me work over Thanksgiving!! Just give me a break for once. I might just drop this school and go back to my old school cause they would totally give me a whole week off of Thanksgiving break instead give me anxiety. I'm tired of this school. The Profiles don't make sense either. If I drop from here I don't care. I'm tired of being under stress and anxiety. Give me a break dude. So if you want to enroll your kid into a online school. DON'T DO THIS ONE.

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Response from Connections Academy

Hi Astrid. I'm sorry you haven't had a good experience. Although our program is flexible, high schoolers must complete all assignments and work 6 hours a day to meet attendance and participation requirements at our public school. If you're having trouble with your assignments, we encourage you to reach out to your teachers. Your counselor can also help. If you're not being assisted in a way that works for your needs, please have your parent email us at community@connectionsacademy.com. ~Bri

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    Staff

    Reviewed May 12, 2022

    Hands down the best school we have worked with. If we ever have a question, the staff answers in a timely manner and with kindness and compassion. The lessons are just challenging enough to keep my students attention. Highly recommend!

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    Response from Connections Academy

    Hi Julie. Thank you for your review! We hope to see you again next year! ~Bri

    Punctuality & SpeedStaff

    Reviewed May 12, 2022

    My 8th grader has severe ADHD and learning challenges. He was struggling in the classroom and failing all classes. SCCA allows him to work at his pace and have the supports that were already established in his IEP. I am able to review the assignments and work with the teacher to adjust it for him. If he doesn't need all the practice, we can skip some practice work. If he needs more practice, they provide extra resources. If he isn't ready for a test, we can take a few extra days to prepare. The special education teachers have been wonderful at taking extra time to assist him one on one with anything that he needs extra help with. We can work at the times that he is most focused and work on his time frame. At Connections Academy he is able to have the one-on-one support that isn't possible in a classroom of 20+ kids. I have to put in my share of time and effort, but I knew that going in and it's worth it for my child to be successful and learn.

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    Response from Connections Academy

    Hi Crystal. We're happy to support your family in any way we can! ~Bri

    Customer ServicePunctuality & SpeedStaff

    Reviewed May 12, 2022

    I have homeschooled two of my children through Connections for the past six years. If I had to choose between K-12 and Connections, then I would go with them each time. Yes, I have homeschooled another child of mine through K-12... He was a special needs child... They never gave him his assignments on time, when I called teachers, I never got calls back. Then I would get threats of truancy. With Connections my youngest is special needs and they help out greatly. They webmail, or call back quickly. I have recommended to several people that have enrolled with you and love you. Thanks for all you do for us.

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    Response from Connections Academy

    Sheena, thank you for choosing us! We're glad we've been able to provide you with a consistent learning experience that you enjoy. ~Bri

    Punctuality & SpeedStaff

    Reviewed May 11, 2022

    This was our first time at Florida Connections academy, being a learning coach is a big responsibility but I was very pleased at the fact that I am there for my 10 year old daughter. She has a learning difficulty and it helps her to understand a lot more when she is home. I recommend Florida connections academy to any parent that have children who have a difficult time learning. Teachers and staff are Amazing, they listen and help with anything you have questions with.

    We will be with Florida connections academy for the 2022-2023 school. She is excited for 5th grade. She says she is going to miss her teachers very much. She loves the teachers and staff that has helped her this year. She says she absolutely loves Florida connections academy. I also love the fact that Florida connections academy works with a busy schedule and you can also make your schedule as it fits with you and the children. Florida connections academy is the best school I know.

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    Response from Connections Academy

    Hi Rebecca. Thank you for your kind words! One of the benefits of our program is the Learning Coach role, which allows you to have a more active role in your child's learning without the responsibility of being a teacher. We're excited to have you two back for another year. We wish you all the best! ~Bri

    Punctuality & SpeedStaffProcess

    Reviewed May 11, 2022

    This was our first year "homeschooling" and we chose to go with INCA because we wanted them to still be part of an accredited public school. I never pictured us schooling from home before, but we were just no longer happy with the environment and "cookie cutter" style our in-person public school provided. Not every child is made the same, or learns the same way or at the same speed as everyone else. Issues with bullying and safety also became a concern. We were hesitant at first, but the staff and teachers put as at ease at every turn. We learned the platform quickly and my kids excelled with the program. Being able to work ahead when they knew something well and spend more time on a subject when needed gave them confidence. My kids were able to take honors classes as well, which was important for us to see them challenged in areas we knew they could be.

    The flexible schedule allowed us to do more trips and activities as a family. We created our own field trips throughout the year. I love that they do not have to be on zooms all day. I love how attendance is handled. My son wants to graduate a year early and as this year ended and he was picking his Freshman classes, his counselor was amazing in guiding us to what he would have to do to make that goal happen. We are so happy with INCA and we recommend the school to anyone considering leaving the brick and mortar behind.

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    Response from Connections Academy

    Hi Faith. It's great you've been able to take full advantage of the flexibility our program offers. Your school days sound really fun! ~Bri

    Staff

    Reviewed May 11, 2022

    Before Connections Academy my child was being sent home regularly for uncontrollable violent behavior. We did adhd/autism testing, counseling, therapy and everything else our public school suggested to fix our 'bad kid' but still he would act out at school, clearing out whole classrooms. The school threatened to hold him back for a year for behavior problems or we could transfer him out. We chose to transfer him into Connections Academy. Connections tested him, and he was 2 years behind his grade level.

    1. That first year was very hard for him and me, his learning coach. After year one with connections he was up to grade level. I am so glad we didn't give up. 2. Two years in he was getting good grades, and able to function in public situations again without trouble. 3. Three years he was top in his class and the violent outbursts were a distant memory. 4. Fourth year and he is a wonderful student, organized, self starter, loving school, and jumping out of bed every morning to tackle his school work first thing. His WPM in typing is college level. He is still in therapy working on the trauma that happens to any child when they get labeled the 'bad kid' at school. I would recommend Connections Academy to anyone struggling with their public school system because there are no 'Bad Kids' just bad fits for certain kids.

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    Response from Connections Academy

    Hi Karyn. Thank you for sharing your son's story. I'm sure it's been an amazing journey seeing his progress over the years. We appreciate your recommendation and hope he continues to flourish! ~Bri

    Punctuality & SpeedStaffEase of Use

    Reviewed May 11, 2022

    My daughter was always a shy girl. When she got to high school, it was simply put...too much. Other students were unkind. She was different and didn't fit the mold at her small town school. She had medical issues that made attendance a nightmare for me as a parent navigating between doctors, teachers and principals. She started with Connections Academy her sophomore year, after passing only one class of her second semester of freshman year at her previous school. She graduates June 1, on time, with a GPA of 3.78. Teachers have been nothing but supportive in EVERY way to her and myself.

    The system is easy to navigate technically. It is NOTHING like online learning that I've heard other parents talk about from brick and mortar schools. The stress and commotion is gone, but she still has peers and she has her old group of friends. If your child is struggling and you don't feel like you're qualified to do traditional "homeschool" but don't feel like they will be successful at a traditional school, this is your shot! I can say nothing negative about our experience. Not one thing!

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    Response from Connections Academy

    Hi Brandy. It's so important to us to create a space where each and every student feels safe, welcome, and included. We're so, so happy to hear that your daughter felt comfortable and thrived with us and that your family found the flexibility you needed to address medical issues. Congratulations to you and your graduate. ~Bri

    Staff

    Reviewed May 11, 2022

    Arkansas Connections Academy has been an absolute lifesaver for me and my 9th grade child. She is doing so much better academically. The teachers are amazing and so helpful. We will definitely be attending next year as well!

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    Response from Connections Academy

    Hi Amanda. Thank you for the kind words! We're so glad to hear your daughter is doing well and we're delighted that you'll be returning for 2022-23! Have a great summer!

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    Connections Academy author review by ConsumerAffairs Research Team

    Connections Academy is a virtual education organization that provides a free public online school for grades K-12, as well as a tuition-based online private school. Connections Academy is a division of Connections Education LLC.

    • In-person and online informational events: Connections Academy offers both online and in-person events for prospective students and their families to have their questions answered.

    • Personalized Performance Learning: Connections Academy provides a personalized educational experience using its Personalized Performance Learning approach. The school begins by reviewing the student’s background and learning style. It then conducts periodical testing to track progress over time and uses assessments to identify a student’s core strengths and weaknesses.

    • Career technical education: This program is designed for students — especially high school students — who would like to gain more targeted education towards a career in many fields; including, accounting, education, programming and business.

    • Diverse course options: Connections Academy can meet the needs of a diverse range of students with traditional courses, Honors and AP courses, and the ability to take college and NCAA approved courses while in high school.

    • Student experience catalog: Through a wide variety of extracurricular activities, Connections Academy provides one of the most advanced socialization programs in the online school industry.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Connections Academy Company Information

    Company Name:
    Connections Academy
    Year Founded:
    2001
    Address:
    1001 Fleet Street, 5th Floor
    City:
    Baltimore
    State/Province:
    MD
    Postal Code:
    21202
    Country:
    United States
    Website:
    www.connectionsacademy.com