Connections Academy Reviews
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About Connections Academy
- Flexible learning environment
- Personalized attention for students
- Overwhelming workload for students
- Lack of social interaction opportunities
Connections Academy Reviews
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Reviewed May 8, 2026
They've been sued for selling students' private data and student performance metrics. The "testing" is third party companies that pay for products to be used in lessons. The curriculum is disorganized, the teachers are disorganized and had to be replaced by another disorganized teacher. We have Deborah ** in Long Beach now. I'm concerned.
Hi Landon. We take concerns about privacy, curriculum quality, and staffing very seriously, and welcome the opportunity to learn more. We encourage families to reach out directly to school leadership so concerns can be reviewed and addressed appropriately. ~Bri

Reviewed April 20, 2026
I would not recommend this school to anyone. Not only is the workload overwhelming, but it also feels like the teachers are more focused on failing students than helping them succeed. There seems to be a lack of care or concern for whether a child actually excels. You would expect teachers to want their students to grow and achieve, but instead, it often feels like they are indifferent and unwilling to provide the support needed. At times, it even comes across as if they are okay with students falling behind rather than helping them improve.
Hi Tina. I am sorry to hear this has been your experience as it does not reflect what we want for our families. We appreciate you sharing this feedback so we can continue to improve. I'd love to connect you an administrator to better understand your concerns, but I can't identify your account. Please email us at community@connectionsacademy.com. ~Bri
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Reviewed April 9, 2026
When my daughter started with FCA in 7th grade, it was fine. Not perfect, but good for us. I had control of her scheduler, her live lessons were consistent and the workload was rigorous but reasonable. Now she's in 9th grade, and we are both miserable. They've taken away the ability for parents to run the scheduler, so she's always stressing about overdue lessons even though they aren't actually.
Her workload has her doing school work literally the entire day 12+ hours and I never get to see her. Her live lessons are constantly being cancelled, so I'm never able to track if she's covered for the month or not. She's stressed, I'm stressed and we will be finding a new school after this year. It makes me sad, but this isn't healthy. Also, their curriculum is boring. It's reading, reading, reading, and while that is important, some multimedia would be nice mixed in there, too. The elective options for high schoolers are sadly lacking. This school needs way more CTE programs and work-based learning for a variety of students.
Hi M. Thank you for sharing this thoughtful feedback and for entrusting us with your daughter’s learning these past few years. We’re sorry that 9th grade has felt overwhelming, especially around scheduler control, workload, and LiveLesson session consistency. I want to connect you with a school administrator to discuss your concerns, but I need your student's name to locate your account. Please email us at community@connectionsacademy.com. ~Bri

Reviewed March 24, 2026
Their teachers a great and I'm not sure what these people are talking about with the work load being too high? My kids generally finish a full day's work in 1 to 3 hours and they're pretty spread out in grade. My issue is with the curriculum. The kids are reading stories that glorify Aztecs' culture and making masks in art for their gods, reading stories in English class full of Spanish words (which is terrible for a 1st grader who is trying to learnhow to read English), and the Math resembles remedial Math from the 90s. The live lessons are only like 15 minutes long and there's only 1 to 2 a day 4 days a week.
They have the Pearson curriculum which in 2025 made a public statement refusing to drop the dei crap. That's not really the school's fault as I've been told, since they're a public school, the curriculum is chosen for them. I'd just really love it if public school could just teach regular academics with not political agenda. That being said the staff is wonderful and accommodating, everything we've needed was provided, they always call back always email back and always text back promptly. I just hate the education part! Wish it was more educational.
Thank you for sharing your honest feedback with us. We’re glad to hear that our teachers and staff have been responsive, supportive, and helpful to your family, and we appreciate you taking the time to share your perspective on the curriculum as well. Your input is valuable and helps inform ongoing conversations around student learning experiences. ~Alexis

Reviewed Feb. 10, 2026
If I could give 0 stars I would, my child’s HR Advisor never not once communicated with me, I attempted several times to ask questions through email, text and phone calls and was ignored the whole 6 months my child was enrolled. When I finally unenrolled her was the only time she even emailed back with “oh I can help you with that” for her to not even help me still. I have sent 5 emails this week and last week so I can get her grades so she can start school, of course they have gone ignored. Call customer service to get another number to call and no one answered. Ridiculous that I have to jump through hoops to talk to my child’s teacher or get grades so she can start school.
Hi Mariska. Our goal is to provide a high-quality education to all of our students, and I'm sorry that wasn't your experience. If you're still in need of your student's records, the new school can request records and unofficial transcripts via TREx; our campus number is 101912100. If you still need assistance, please email us at Community@ConnectionsAcademy.com and CC tcah-transcripts@tcah.connectionsacademy.org. ~Bri

Reviewed Feb. 8, 2026
If I could give this place 0 stars I would. Please do not enroll with this place. The enrollment process is complete trash. I was enrolling both of my children. I used the same documents for both of my kids. They accepted my son and rejected my daughter. I uploaded proof of residency documents at least 4 or 5 times each time, they were still rejected. I just said forget. All of you that have similar experiences or worst experience, reach out to the Department of Education. Do not let them get away with this.
Hi Diandra. I'm so sorry you've had such a hard time with the enrollment process. I'd love to connect you with someone to review your account and help you move you along through the process. Please email us at community@connectionsacademy.com so we can connect you. ~Bri

Reviewed Feb. 5, 2026
School is not fit for children with IEPs. The workload is so heavy we almost always get behind because I work from home, I work from 9-5:30. I have to be her teacher for what she does not learn in class or cannot do so I actually work from 9 to 11 and weekends trying to help her. They say it's small group but it is not. It does not accommodate and they do not know their students' abilities.
Hi Khloee—Thank you for sharing your feedback. We understand that our online program may not be the best fit for every student, and we’re sorry to hear this has been challenging for your family. I'd love to connect you with an administrator to discuss your concerns. Please email community@connectionsacademy.com with your and your student’s name so we can locate your account. ~Bri

Reviewed Jan. 25, 2026
Hello, I'm currently a 10th grader in Connections Academy, and it's not great. While I enjoy the flexibility and whatnot, everything is overwhelming. The workload is too heavy and you do not get the help you would get in brick-and-mortar schools. Live Lessons could be helpful; though I struggle with focusing because of lack of accommodating for such. along with this, the school is extremely lonely. People do not come off clearly through text; and the way they seem on the internet may be different from how they are in real life, causing a bit of a barrier to know who you could get along with, since you cant read text in exactly the way they are typing. With this, you hardly get any real life social interaction besides the repetitive field trips that are not always possible to go to because of distance, lack of time, no people to take you because they are working, etcetera.
About the workload.. it may be normal for some, but I cannot handle it. This may be a personal thing from possible ADHD and/or Autism. It leaves me to feeling unmotivated and unable to do any work. They post quizzes for feedback ever so often throughout the year, claiming they will help guide your learning experience better, but I have never noticed any change because of these, despite how honest I am with the answers. Overall for me, it has been a very stressful, difficult, and lonely experience as I have been in this school for about half a decade, and I would have switched if there were better options in my area. This school has led me into anxiety and depression that I cannot bear to bring up with others because of the social skills I have lost from being here.
Thank you for sharing. We're concerned about you. I can see you want to succeed, but you're facing some obstacles. I'd like to connect you with an administrator to address your concerns and ensure you get the help you need. Please have your Caretaker email us at community@connectionsacademy.com. If you feel you are in immediate danger of hurting yourself, please call 911. You can also talk to a trusted adult, counselor, or call/text the Suicide & Crisis Lifeline at 988. ~Bri

Reviewed Jan. 20, 2026
Deeply frustrated with the enrollment experience I had with Connections Academy. This has truly been the worst enrollment process I have ever encountered. Despite submitting official documents directly from my children’s doctor’s office and their previous school, none of them were accepted. The onboarding process was excessively long and unnecessarily complicated, and I was surprised to learn that Connections Academy expected me, the parent, to handle the submission of all school and immunization records rather than requesting them directly from the previous school, as is standard practice elsewhere.
Communication throughout this process was also extremely poor—every time I reached out for help, I was met with the same unhelpful response that the application was "pending due to an unaccepted document," with no real guidance on how to resolve the issue. Because of this experience, we will not be continuing with Connections Academy, and I would not recommend this school to anyone.
Hi Nikki—We appreciate your feedback, and I'm sorry to see this. For Indiana, enrollment is closed for the rest of this school year, but is open for next year. Unfortunately, I don't have enough information to locate your account, but I would be happy to connect you with someone to help walk you through the process and review your previously submitted documents if you're interested for next year. If so, please email us at community@connectionsacademy.com. ~Bri

Reviewed Dec. 11, 2025
The principal is a poor communicator and this trickles down to staff. Synchronous classes are randomly changed and their solution to everything is to give more work and communicate this through vague emails.
Hi Gilbert. I'm sorry to hear you've had a hard time with our program. We're always looking for ways to improve. I've forwarded your concerns to school administration. Thank you for your feedback. ~Bri

Reviewed Nov. 19, 2025
Y'all single out the ** students. It is horrible to know that the principal withdraw my son without my permission. No help from the teacher. She gave my son bad grades for no reason. They never contacted me.
Hi A, We’re very sorry for your experience and the concerns you’ve raised. We take these matters seriously and are reviewing this internally to ensure our policies are followed. Thank you for bringing this to our attention. ~Rachel
Reviewed Nov. 13, 2025
They scammed me on my diploma years ago. I transferred there from public school in 12th grade then whenever it was time to receive my diploma they said there was a problem with my transcript or that they never received it. Tried contacting them for weeks. Nobody responded or if they did they gave me the run around. So my entire 12th grade year didn’t count because I wasn’t enrolled properly
Hi Paige, We’re truly sorry for your experience with your transcript and diploma. Please email us at community@connectionsacademy.com with your name, the school you attended, and the year you were enrolled so we can look into this and assist. ~Alexis
Reviewed Oct. 4, 2025
My daughter has dyslexia, they asked for documents that don't exist. I spoke with multiple representatives that didn't have a clue about educational services for students with an IEP. I felt they are discriminating against students with disabilities. My child is fully capable of doing the work, she just has to work harder. They intentionally are asking for documents that don't exist to prevent her from registering.
Hi Michelle—We are sorry to hear this. Texas Connections Academy operates in partnership with HISD, which serves as our Special Education Director. Our Special Education staff work to review special education docs during the enrollment process and requests IEP/ARD/504 Plan docs within the last 3 years if your student has had one. I'm unable to locate your account to see what's going on, but would be happy to take a look if you email us at community@connectionsacademy.com. ~Bri
Reviewed Sept. 19, 2025
A SCAM. Do not send your children here. This place lies to us about enrollment for over a month. Kept giving different excuses as to why they kept archiving her enrollment. And did not care at all. They told me there was no one else to talk to about it. Horrible
Hi House—I'm terribly sorry you're having such a hard time with the enrollment process. I'd love to see what's going on with your account, but I can't locate it by the name listed on this review. Please email us at community@connectionsacademy.com so we can assist. ~Bri
Reviewed Sept. 17, 2025
Connections Academy Lighthouse Connections Academy - Michigan. I am deeply disappointed and highly disturbed by the blatant disregard for the rights of students with disabilities at this institution. What should be a safe and inclusive environment has instead become a place where discrimination is normalized, and exclusion is routine. Despite clear protections under Section 504 of the Rehabilitation Act of 1973, which mandates equal access to school programs and activities for students with disabilities, this school has repeatedly violated those rights. A simple reasonable accommodation request -intended to ensure equal opportunity- was not only denied but openly dismissed. As a result, all students with disabilities were openly outcasted and excluded from field trips, school events and activities, while staff are always observed away participating on their own and away from all students and parents.
This isn’t just a failure of policy—it’s a failure of humanity. The culture here fosters alienation, harassment, and dishonesty, creating an environment where students with disabilities are bullied by the staff and treated as second-class citizens. The law is clear: discrimination in any program receiving federal funds is illegal. Yet this school continues to operate comfortably in defiance of these protections. Families deserve better. Students deserve better. I urge others to speak out publicly, document these violations, and demand accountability. Discrimination should NEVER be tolerated and normalized, especially in a place meant to nurture and educate. Lawyer, Civil Rights Department, and other Federal agencies were made aware and complaints were filed immediately.
Hi My—Thank you for sharing your concerns about your experience. We take all reports of discrimination seriously and are committed to a safe, inclusive environment.
We understand you've spoken with an administrator, and we encourage you to continue this dialogue so you can work together to resolve any outstanding issues. We apologize for your experience. Your concerns matter to us, and we’re committed to making every student feel welcomed, included, and supported at our school. ~Bri
Reviewed Aug. 24, 2025
This was the worst experience I have ever had. Any if the paperwork I uploaded was acceptable. I uploaded 3 different types of “proof of residency” and none of it was good enough for them. I uploaded the attendance form which had his attendance from freshman to junior year and that wasn’t good enough. I gave up and enrolled my son somewhere else. I highly recommend not wasting your time with this “school.”
Hi Melissa—We're sorry you had trouble with the enrollment process. Without your full name to locate your account, I can't tell you exactly why we weren't able to accept the documents, but some common mistakes include old bills, illegible or cut-off photos, documents not being from our list of approved items, or account summaries instead of the actual bill. Accounts are updated after documents are reviewed, and we encourage families to reach out if they are having trouble. ~Bri
Reviewed Aug. 23, 2025
I hate Florida Connections Academy. My daughter has only been in enrolled for two weeks and we still can't navigate the system. They just send email after email and teachers are not available to support and don't care enough to answer the questions properly when they are "available." There is no real learning taking place. They expect my daughter to do testing without the Special Education Department providing her with any support even though my daughter has a documented disability. I want to give the school zero stars. Instead of enjoying our weekend, my family is angry, frustrated, and miserable.
Hi N—We're sorry to hear you're having an unsatisfactory experience so far. We strive to provide a high-quality education to our students. I'd be happy to have someone follow up with you, but I'm unable to locate your account. Please email us at community@connectionsacademy.com. ~Bri
Reviewed Aug. 5, 2025
Applying to GCA and the runaround is unbelievably unprofessional and incompetent. They will mislead you, lie to you, and every person will tell you a different story. Be careful that they will tell you at the very last minute that your child did not get in, as they have met their quota, even though they had been texting, emailing, and calling you for months to finish the application. Doesn't matter that they have had your completed application for 3 weeks, as they will still deny you in the end. You will be left scrambling to find an alternate school, so do not wait until it is close to the start of school to apply elsewhere.
Hi P—I'm sorry to see this about the enrollment experience. Georgia Connections Academy has a 7,200-student enrollment cap with multiple grades having an active waitlist. Students are enrolled on a first-come, first-served basis, as all enrollment tasks are verified. The waitlist was first turned on in late July for grades 3-5 and 11, with additional grades added in the days following. If you want to email us at community@connectionsacademy.com, we'd be happy to review your account. ~Bri
Reviewed July 31, 2025
The workload on students is not reasonable. Overall design is very unrealistic. A second grader would get about 50+ assignments per week and they expect students to digest it quickly. I hope that they can improve it soon.
Hi Vital. I'm sorry to hear our program isn't meeting your expectations. I'd be happy to connect you with a school administrator to discuss your concerns, but I'm unable to locate your account. Please email us at community@connectionsacademy.com. ~Bri

Reviewed July 30, 2025
We have not started school but the registration has been a headache. Because I started my application in my name, proof of residence had to have my name. Only thing with my name was Internet bill and that was rejected. Then I submitted power bill and it was rejected because under husband's name. Then it was our waste bill with BOTH of our names and that was rejected. It's like the people running this academy have no common sense in putting the information together and seeing clearly that the documents show proof of residence. What a nuisance. If our last attempt doesn't go through, I'm looking for another online school. It's been a big waste of time so far!
Hi R—Thank you for sharing your concerns about the enrollment process. State guidelines require specific residency documents, and these must be in the name of a parent listed on the account. Unfortunately, Alabama does not accept internet or trash bills for this purpose. However, a power bill dated within the last 60 days with a matching address should be acceptable, as long as your husband is listed on the account. To add your husband to your account, please give us a call at 833-591-0251. ~Bri
Reviewed July 25, 2025
Tried to register for this school. Sent in child’s birth certificate showing both mine and my husband's name. Also sent in a current utility bill with both mine and my husband's name on it as well as my driver's license proving our residence. Since I am not on the mortgage they wanted my husband to sign a form stating that I and our child lived with him. That is absurd and I chose not to register with this school. I still receive multiple calls and emails wanting me to continue our registration. I guess so they can get their funding. I’m not having my husband sign a paper stating that we live with him when we are married, just because I am not on the mortgage. A utility bill with both names, driver licenses with stated address and birth certificate with both parents' names that match the utility bill verified the residence. So glad we didn’t register with this school after reading reviews.
Hi Leslie. I’m sorry to hear about your enrollment experience. Without your last name, I can't check your account, but I can give some insight. Residency must be in the name of a parent listed on the account. Each document type has specific requirements, and must be legible and list the address. If the item is in someone else’s name, not on the account, a Notarized Statement of Shared Domicile is needed. To review or close your application, email us at community@connectionsacademy.com. ~Bri

Reviewed May 9, 2025
Connections Academy is incredibly misleading. They tell you upfront that you should expect to work 30 hours a week, but the daily assignments they give are so minimal you can easily finish them in under an hour. So why force this unrealistic “hour count” that makes no logical sense? It feels like a system built on pretending to be rigorous rather than actually being educational.
They also advertise that you can “work at your own pace,” but the second you try to do that, the system punishes you. The work starts piling up fast, and suddenly you’re drowning in overdue assignments. It’s overwhelming, and instead of real support, all you get are constant emails, texts, and calls telling you to just “power through it.” But you can’t power through something when you’re completely burnt out and have no energy left. The whole setup feels like a trap, one that makes it easy to fall behind and nearly impossible to catch up. This school does not support mental health, individual pacing, or realistic expectations. I wouldn’t recommend it to anyone.
Hi JJ. Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations and that you felt overwhelmed by the workload and communication. With a few days of school left, I'd be happy to connect you with an administrator to discuss your concerns if you'd like. Any Caretaker on your account can email us at community@connectionsacademy.com. ~Bri
Reviewed April 16, 2025
I have had my kids in TNCA and GACA. I like the school and appreciate this program. However I had unsatisfying experiences with both schools, with more of issues being with TNCA. When my daughter was in 11th grade she took AP Biology the teacher was hardly there, canceled class without notifying students and was very unprofessional there was nothing we could do about that but just let it be. Then we later would have to transfer as we moved to GA.
We contacted the school when moving and the administrative staff told us this would be our choice to decide on what to do whether stay or transfer. It was the middle of the year so we continued, but due to distance could not attend testing. It was at that time I contacted the school again, when all of the sudden they pretended like they were not aware that we had moved, and their rude administrator contacted us yelling in my phone and authoritative and he sounded like he didn’t care. He subsequently withdrew my kids with two weeks of school left In the year, and caused the most emotionally draining credit transfer ordeal for us. These people refused to give my daughter her credits knowing very dumb well that she was going into senior year. We had have her tested at GACA for her to get credit for classes that she took. In all I think we were targeted and they was an agenda behind it all.
My other issues were my first grader was always not allowed in class by her teacher who was always busy and gone, my do they stay gone but I bet they still getting paid. All I care for is my kid learning I really don’t care if they teacher was gone but at least it would be nice if they brought a substitute teacher. That whole experience left me upset until this day. Then we had the technical problems, children being placed on alarm for no reason. They had me scolding my child thinking she is doing something wrong when it was their fault, again they caused problems for my household. No staff professionally addressed this.
Then we got to GACA and my was the work overwhelming. They overworked my kid and the agenda continued, and we were given the run around for my kid to get her credits validated it was so ridiculous. Then came the alarms for no reason, and more drama, they didn’t care it was like they got a kick out of stressing the families out. Then came the lack of teaching CRT, and false alarms on student accounts have continued, issuing of grades for benchmarks and yet it is an ungraded assessment, not allowing children into live lessons and issuing temporary zeros even if you are not failing. To harassing us with emails about missing assessments which were already completed. Giving zeros on assignments for no reason. And more of not allowing my kid into social studies live lessons, giving her zero for work that’s completed, and teacher will sit there unbothered.
Again I feel targeted and I think the last school did this, and we have continued to experience the drama. My daughter likes her teachers but there is one who I feel intentionally is passively aggressive towards us I don’t know why. Our only guess maybe because we are an ethnic family, they like to give us more of a run around. School should be fun, stress free and teachers should the less dramatic people who cheer our kids on. They should not be allowed to be part of agendas and targeting people who have nothing to do with their agenda. I really hope this will be read and addressed.
Hi Faith. Thank you for your feedback, and I'm sorry to hear about the experience you had at two of our schools. I'd love to look into this further, but I don't have enough information to locate your accounts. Can you email us at community@connectionsacademy.com with your students' names? Thank you. ~Bri

Reviewed April 7, 2025
They are giving my kid way too many tests, like every week. If I go into my child's weekly work board thing, there's a 90% chance I will see a test, and I also find it annoying as a parent, same with my child, who finds it annoying. I do not recommend this school unless you like being rushed with tests
Hi! I'm sorry your child has more tests assigned than you'd like. I'd be happy to connect you with an administrator to address your concerns. Please email us at community@connectionsacademy.com with your and your student's name so we can locate your account and have someone follow up. ~Bri
Reviewed March 20, 2025
My daughter is three weeks late until the second semester and she got overwhelmed with work and I think the counselor miss ** doesn’t need to be working there and the teachers are not communicating with the students and I think 10 assignments a day is a little bit ridiculous.
Hi Val. I'm sorry you're not having a good experience. I'd be happy to connect you with someone to address your concerns. I'm unable to locate your account by your name listed. Please email us at community@connectionsacademy.com so we can have someone follow up with you. ~Bri
Connections Academy author review by ConsumerAffairs Research Team
Connections Academy is a virtual education organization that provides a free public online school for grades K-12, as well as a tuition-based online private school. Connections Academy is a division of Connections Education LLC.
In-person and online informational events: Connections Academy offers both online and in-person events for prospective students and their families to have their questions answered.
Personalized Performance Learning: Connections Academy provides a personalized educational experience using its Personalized Performance Learning approach. The school begins by reviewing the student’s background and learning style. It then conducts periodical testing to track progress over time and uses assessments to identify a student’s core strengths and weaknesses.
Career technical education: This program is designed for students — especially high school students — who would like to gain more targeted education towards a career in many fields; including, accounting, education, programming and business.
Diverse course options: Connections Academy can meet the needs of a diverse range of students with traditional courses, Honors and AP courses, and the ability to take college and NCAA approved courses while in high school.
Student experience catalog: Through a wide variety of extracurricular activities, Connections Academy provides one of the most advanced socialization programs in the online school industry.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Connections Academy Company Information
- Company Name:
- Connections Academy
- Year Founded:
- 2001
- Address:
- 1001 Fleet Street, 5th Floor
- City:
- Baltimore
- State/Province:
- MD
- Postal Code:
- 21202
- Country:
- United States
- Website:
- www.connectionsacademy.com



