USPS Reviews

My mail is never delivered before 5:00 pm, which is very frustrating. Some mail items need to be processed and most offices and financial institutions are closed by the time I receive my mail.

Ok, so I am currently on attempt number 2 (two) to send a letter from Tampa, FL to St. Claire Shores, MI with a rather sizeable cashier’s check inside made out to my sister. I sent the first letter on Feb. 18th which was a Saturday. I expected the letter to make it to Michigan within 5 (five) business days, but when that came and went and I got a phone call asking where it was, I had no answer. Well, it turns out I had accidentally switched the last two number. I put “01” and it was supposed to be “10.” Well, I thought that was incredibly crazy that their local mail carrier couldn’t figure out what I had meant by that and didn’t just deliver it to them. He didn’t. So I cancelled that check. On the 14th of March (Wednesday) I went to my bank, got another cashier’s check, this time for double the amount, and resent it making sure I used delivery confirmation again.

I'm not getting important mails since 4 or more months ago. I'm not getting any local mails at all. I've been waiting for my renewed driver's license since January. I've called the Secretary of State more than 10 times, made them resend it twice, went to state postal office myself and talked to several mailmen about the issue, but nothing is coming to my mail box. Now, I'm supposed to get my check from my insurance company and just got a call that it's been sent back as a bad address. I've never moved in the last 2 years. There has been a mail box problem last year before summer, but all of my roommates are getting all their mails just fine. I am getting mails from international places, but none of the local mails. Please let me know if there's any way to fix this as I am planning on moving out in about a month or so.

I inherited my father's home in the state of Florida. My mail has been mishandled since I have moved in January. Packages and letters have been misplaced one to many times. Plus, I have been receiving mail for a gentleman who does not live at my address. I have spoken to the regular carrier as well as the clerk in the office. I was reassured by my main carrier that she had spoken to her sub carrier. I have recently spoken to the postmaster there as well. I understand that no one is perfect, but how many times do I have to bring up these issues to get something done? I am only getting into arguments with these people and that still hasn't helped me or them. Please assist me in this matter for I have past the point of frustration and would like to receive only the mail that is mine within a timely fashion.

I had a check coming to me as of 3/24/12. It was sent priority mail and should have been here in 2-3 days. It never came. Funny to me because it was bound to happened. I have been calling my local post office for 3 days since the 17th and they referred me to the USPS consumer affairs. The woman I spoke to told me it was processed at their facility in Los Angeles on the 14th, so I kept checking on it through the day since the 17th and it never changed status. So I kept calling the consumer affairs three times a day since the 17th and it was the same response, "I'm not sure where it is", "I checked down there and it's not there", "It must be in the lost articles department". They never called me back and they said they would give me until this afternoon. I am so disappointed. I am angry because there was money in the package and now it's "shredded"? What the ** is that?

A photobook was being sent priority mail so I could take orders before all of our winter visitors leave in a month or so. The package was still banded, but the end caps were broken open. The book was missing. When I called the 866 number of the post office, I was told to go to the local post office and fill out a form. The post office told me that they don't have forms and I needed to do this on the internet. I was brushed off when I suggested that perhaps someone could check out the truck to see if the book had fallen out during delivery. They said that didn't happen. They also said that the package couldn't have been sent since the PO does not accept packages with bands on them. I explained that the package was in fact delivered with the bands intact so they did accept it. It was the end that was broken out and the book was missing.

I went to check my mail (PO box). They changed the locks on my box without notice. So they want me to pay the $16.00 fee for the six months, but they want me also to pay a $15.00 service fee to reinstate the box. That is just plain robbery and not right. Normally, you receive notice to pay the bill and I pay on the minute I get my notice.

Certified mail lost - I had a certified mailed delivered to my house on Wednesday, 03/21. A slip was not left and when I searched online with the tracking number, it was stated that it was at the post office. I went there and no one could find it. It has been a week and no search for it or no scanned on this mail. Where is my mail?

My daughter sent me a birthday package and paid for a signature confirmation and got it insured. I was home all day and saw the post office truck stop at my mailbox. Later that day, I got my mail and they had shoved the package into my mailbox and never came up to the house to get my signature. I called the post office the same day and the woman on the phone said she would send the mail woman back to my house to get my signature. The woman never showed up. This is not the first time something has happened to packages sent to me. One Christmas, I never even got my package. Why do they even get paid?

I have paid for shipping on three different packages, to be sent priority mail. One was lost, one was returned to the sender due to post office error, and one was delivered late. Then I was told that I couldn't come to the office to pick up the package. The reason anyone pays for priority shipping is because the item or document is time-sensitive.

I mailed a package back to Coach Factory outlet in China which advertises and sells fake purses. Their website does not state merchandise is coming from China. I paid $55.40 to mail package back to China an address provided by Coach Factory outlet. Mail package on 3/2/12 with post office express mail guaranteed delivery on 3/12/12. I checked the status on USPS confirm and tracking site everyday through 3/20/12 and the information was always "Left sort facility in San Francisco" and nothing additional.

On several occasions, too many to count, the condition of our mail has been unsatisfactory. We have received cards that are ripped, magazine covers ripped, letters crumpled up. It seems as if the mail carrier shoves the mail into our mailbox with no regard for its condition. We live in a four-family house with mailboxes and not a mail slot for our mail, and I understand that sometimes the fit can be tight, but there is no reason for the mail to arrive in such a condition. If the magazines do not fit into the mailbox, then they can be left on the porch instead of shoving everything into the box with no regard if the items are crumpled or ripped. I have called regarding this issue in the past, and it seems that it was not addressed as our mail is still arriving in poor condition.

Last Monday, I went in to the post office to pick up a much anticipated package. I went in and the lady could not find it. She asked me to come back the next day because they had too many packages to sort through. So I went back and still nothing! The lady at the reception told me that if I get a tracking number she can find it for me. So I come back the day with the tracking number and they tell me it’s already been picked up, by whom, not me!

Broken products at the time of delivery - My fiancee and I are receiving wedding gifts via USPS and two gifts have now been delivered irreparably damaged. A ceramic bowl mailed from Ashburn, Virginia and a glass bowl mailed from Omaha, NE have both arrived in shattered condition. While I could believe one delivery could have been an accident, this is turning into a routine. I don't know if it is the postman on our street or the system as a whole, but something needs to change.

My tracking number is **. This was a priority 3 day package sent on the 7th. Today is the 20th, it still shows it is in Atlanta.

Despite repeat complaints to the US Post Office, the letter carrier continues to leave my mail dangling in the door mail slot instead of pushing the mail through the door mail slot until it falls down behind the outer security door. In doing so, the letter carrier enables would-be thieves to steal my personal, confidential information and subject me to identity theft.

I kept calling about a lost package. They said they would call me back. They never did. They don't know where the package is. I have called six times and have gotten two different claim numbers. I called my congressman to get help.

We filled out a change of address request on Feb. 16, 2012 effective for Feb. 25, 2012. Since that day, we have not received any mail via USPS. That is going on nearly 30 days (March 21, 2012 now) and no mail. We have called USPS 3 times and have received a confirmation number with no return phone call. We have also filed a complaint online via USPS and here. We have also called our local post office (old and new) to get an answer with no success.

First of all, I am a contract carrier for USPS. I went to work on Friday, March 9 at nine and when I got there, Dawn ** was enforcing new rules to the contract carriers. She came to my case to talk to me about it and I had brought up the fact that it says in my contract that if I am to do any extra services, the PO is to compensate us. But she proceeded to tell me to do what she says because she is the boss and she was not going to pay us. I then proceeded to tell her that I am five months pregnant and I am already having complications. She said, "I don’t care and you are going to do what I tell you.” I then got upset and started to have contractions. I then told her that I have to leave. She then stepped towards me and said, “You cannot leave." I then proceeded to tell her that I am a contract carrier and I can leave if I wanted. I told her to get out of my way.

Priority and delivery confirmation package was mailed on 12/17/2011. The package contained Christmas gifts for my two great granddaughters. I have talked to about 7 or more people and and have spoken to a few in the consumer affairs office in DC and have not been able to resolve the problem. I have checked the delivery confirmation number and it tells me that the package is being processed for delivery in Germantown. In February, when I checked the delivery number, it stated that the package was undeliverable as addressed. I had a return address on the package and if it was unable to be delivered, it seems to me that it would have been returned me.

I never get cards, telling me that I have a package at the post office. I have to check online to see that it was delivered. Today, I saw on Amazon website that my package was at my post office at 9:11AM. I came at 4:45 to be told it was in a big pile and I would have to come back tomorrow. Additionally, there is never more than one person working at the desk and the line is always at least ten long. When one gets to the desk, the postal workers are always very nasty and impatient.

Even though we are new to this address, it is obvious someone lives here. This is the second week in a row that we have not received any bulk mail (i.e. local ads). I’m not sure if this is just an oversight or a carrier is just not willing to deliver it, but in either case I would like to receive all my mail as I am sure that the local businesses that pay for this would like them delivered.

My sister, Quianna **, moved from my home in September 2011 to **, Chicago, IL 60644. She made her moving status 'Individual' when she completed the COA form online. Somehow the system shows her status as 'Family' forwarding. Now, my mail is being delivered to her new address because we have the same last name. She is not getting her mail.

I send a money order in the mail and it got ripped up in the mail. The place I send it to, send half of it back. So what do I need to do to get my money back on the money order?

I have read some of your responses and they make the employees who work with the public look bad. Please note that we have to follow the last instruction given to us. If they tell us to deliver and it's already past the cut-off time, that's the reason why we are delaying some of our customers. We as carriers take the blame for everything. We do not make any rules in the USPS or we cannot make any comments.

I have had an ongoing problem with our regular mailman for almost a year. I am disabled and cannot walk a block to get my mail and there is no one that can get it for me very often. I bought a mailbox and put it on the porch. He delivered to the house for a while and then stopped. And through my congressman, I have home delivery until April, but then what do I do?

On 3/12, I called the post office on 61st Cottage in Chicago where my mail is being held and spoke with the supervisor. I was inquiring on how I can have a relative pick up my mail since I lived in Arizona now. She told me to have them bring my original I.D., the person's I.D. and an authorization letter. I mailed this to my sister and she went to pick up my mail on 3/17 only to get there and be told that she was not able to get the mail.

I receive some of my mail with an incorrect address. Fortunately, our carrier knows us and delivers it anyway. However, I just had a UPS parcel delivered somewhere else because they use USPS tracking information. When I call the mailer, they have my correct address. I have tried to get the post office to correct this problem and so far to no avail.

On Thursday, March 8, 2012, I sent a priority mail flat-rate envelope from my office in New York city to my home near Albany, New York. 10 days have passed, and the envelope has not been delivered. I have spoken with customer service over 30 times and with my local postmaster in both the origin city and the destination city over 20 times. They kept saying to be more patient and that without delivery confirmation, there is nothing they can do. The post office thinks they are above the law and that they can get away with this. Good luck, that's all I have to say.

Well, where do I start with the runaround I have been getting from the USPS? First off, I'm a regular user of the USPS and ship multiple items 2 to 3 times a week out of my eBay store until now. I take my packages into post office and pay cash to mail my items and have watched many times how rough workers handle packages, even ones marked "fragile" in bold letters by tossing them into a bin or dropping them from several feet with no regard to what it is. Makes me wonder what happens when no one is watching them during transport or in the hubs that sort the packages! Well, my last experience that prompted this letter just cost me over $200, so yes, I rather pissed not to mention all the runaround I have got.

On March 12, 2012, I shipped a 2-lb and 5-oz package from NJ to FL as "Priority." On the website and on my receipt, it indicated that based on that method, I can expect the delivery to be by March 14 as long as it's dropped off before 4:30pm on the 12th. The requirements were fulfilled, but the service was not! The receipt also has a "label number" that turns out to be completely useless! I attempted unsuccessfully to track the package via web and also on my application through my phone.

I sent a package from Las Vegas to Houston, Texas on March 8, 2012. Then on the 13, I got the delivery confirmation by email that my package was already delivered. Then I called my relatives to ask about it. They told me that they had not receive any package yet. I called the USPS to report my missing package. They opened a case for me and gave me a phone number from Houston, Texas post office, so I can speak to their supervisor.

I had a delivery that I wasn't home for on Monday, March 12. I re-scheduled the delivery for Thursday, March 15 and it never came. Friday, March 16, I went to my local post office (Morrisania branch at 442 E 167 St) and was told my package was not in the branch. I would need to speak to a supervisor. The supervisor finally came to speak to me after I waited an hour for the supervisor (a Hispanic woman who refused to give me her name) to come and speak with me. She informed me the box wasn't in the branch.

I used priority mail with tracking and confirmation for verification of the arrival to send off an important document that needed to arrive to a prospective employer within a timeline of 5 days, the estimated date of arrival to the location I mailed it to using priority mail was the following day. I logged on after 3 days and saw that my mail was sent out of state! This is the second time, in less than 1 month that I used priority mail to send an important document and twice, my priority mail was misrouted, which caused me a potential job opportunity the first time and the second time; it caused me to reschedule an important meeting. I am very angry and dissatisfied with USPS!

I mailed a package on February 14th to Canada (priority mail $25.50). The lady asked what’s the value and I said $275, thinking this was my insurance. 30 days later, it said it left Nashua on 14th and sorted in Jamaica, New York on the 15th. Now, 30 days later, it has not showed up. I was not offered express mail as the knowledge of the clerk must be limited. I had to find this out after the fact that for about $5.00 more I could have had tracking. They say it is not traceable, yet it is if it’s scanned. No one will help. The local post say don’t worry it will show up. I called supervisors, Canada post, and they said custom’s number is not in their system. The last thing said was contact my local senator.

What happened was that my son sent me an envelop from NY to Miami, Florida. He paid extra because he felt the he can trust the system and get my mail, which is very important for my SS check. I live in NY and I came to Miami for emergency flight. Now, I asked my self why they said 2 to 3 days because he asked and that was he was told. But it was a lie. So my question is who's going to be responsible for this? I called both post offices NY and Miami. I need to know. My son is so mad because of the system in this case. I don't think my son and many people are so frustrated and I am not the only one if you ask me. I hope they do something about this and change the way they give false information. This is not okay—losing mail and living mail that it does not belong to you. We need to do something about this and I hope you will.

The postmaster in Madison, NE is the rudest, laziest, and least helpful person I know. How the US Postal Service can justify employing this type of person is beyond me! I work in Columbus, NE and live in Madison, NE. On March 14th, 2012, I took the outgoing mail from my place of employment (which was postmarked that day) and took it with me and mailed it inside the post office (in the mail slot) at approximately 6:45 PM. She called the postmaster in Columbus today and indicated that if the mail is metered on the 14th, it must be mailed on the 14th from a box that accepts mail after 5 p.m. You are not supposed to drop it in a box that had already been picked up. Are you kidding me? She is returning the mail to us. This mail is time sensitive! No wonder the postal service is in such a financial predicament. She is just too lazy to deal with a little extra mail.

I purchased wires for my car and the United States Post Office tracking information is showing that the package was delivered on March 5, 2012 at 3:48 p.m. I did not receive the package and I reported this incident to the United States Post Office stating that the package was not delivered. I received two case numbers from the United States Post Office: ** and **. The United States Post Office did not provide a resolution and the case numbers did not have any notes showing where the USPS did an investigation. I am requesting that the USPS refund my money or track the package.

I ordered something online. The post office said it was delivered and that he sat it on the post between the mail boxes. The package wouldn't fit between the mail boxes and I also was standing outside when he said he delivered it. He did not deliver it at this address. I have called the post office several times and he says he "delivered” it here. He did not and now I am out $60 and no one is taking responsibility. I have filed complaints with everyone involved and got no help.

On Feb 23rd 2012, I drove to the Baldwin Park Post Office and filled out a form to put the mail on a 30 day hold. I picked up the mail the second time on 3rd of March. Due to family death (reason mail was on hold - eminent death), I did not pick up the mail the week of 4th - 10th. I went to pick up the mail on the 13th of March and postal worker Jessie check twice and tells me no mail is saved.

The USPS tracking system is completely useless, and they never seem to deliver by the promised date. Every month I place two orders from a vendor and pay for express shipping, which costs me an additional $12 per order. The vendors, with whom I've done business for years, are very reliable and ship my packages the following business day, so I know I can count on their information.

Even though my address is a residential address, when I check on USPS website the note was saying that this lazy postman tried to deliver it to a business and the business was closed. I called customer service, received 4 confirmation numbers and waited for nothing. Finally, the last person from customer’s service dept gave a number to call "customer affairs". When I called, the package was already sent back to the sender and this idiot ** said that nothing could be done and that I called them too late.

This is an ongoing issue that I have with my local USPS. I haven't been getting my mail, and when I do, my mail is being delivered under my door in my building by other neighbors. I have been expecting several packages and I have been waiting for one in particular that still had not arrived. According to my vendor, the USPS stated that they attempted to deliver on March 3, 2012. Where the heck is my slip, because I never got one?

On February 7th, I shipped a package via first class international mail from the Fanwood, NJ post office to the following address: **, Santos Sao Paulo 11060-001 Brazil. The customs form number that I received is **. The status on the "track and confirm" site for USPS states: "Your item has left our acceptance facility and is in transit to a sorting facility on February 07, 2012 at 5:30 pm in Fanwood, NJ 07023.”

I mailed a small brown box to Ridgeland, Mississippi but it was never picked up and the package was never returned to me. It's been over 4 four months. I mailed the box Nov. 2011. I talked with someone in the Ridgeland, MS office who stated "The box was sent back to me, because of a return address on it" yet, I have not received my box. Please help me!

My mother sent me a package in the mail that was said to arrive on Monday, March 12th. The package did not arrive until today, Wednesday, March 14th. When I opened my package, there was a letter inside from the San Francisco bulk mail center stating that my package was damaged during processing. When I reviewed the contents of my package and talked to my mother, we discover that three items were missing from the package. The contents were not in their original packing or box that they were sent in. It was clearly tampered with and the missing items were stolen!

Social Security check was due for delivery Wednesday, 2/9/12. There was a fiasco with Clinton-Macomb, MI post office. We filed a complaint for the missing check through the 1-800 number. The mail carrier said she sent a batch of Social Security checks back on Monday, 2/7/12, because it was too early. Thursday, 2/10/12, around 1:30 PM, we called the 1-800 number again. The rep said to call Clinton-Macomb post office and gave me the number. We called the number we received and the answering service came on saying they were closed!

Need mailbox replaced - I've not had a mailbox in over a year, I have to go and pick up my mail at the post office and wait in long lines to do so. The postmaster will not work with me to get my mail to me. With gas going up, it is really putting a strain on me. I'm also disabled, making it hard on me as well.

I have a complaint that took place in your Kensington office on 1-13-12. I took a letter in on 1-13-12 to be mailed to the Office of Federal Employees Group Life Insurance located in Oriskany, NY 13424. The teller advised me that it would be guarantee delivered on 1-14-12. I paid the $16.15 fee for the letter to be delivered the next day. When I called the office on Tuesday, the agent had not received the letter. I checked the tracking log and it indicated that the letter was not delivered until 1-17-12. I could have paid and sent the letter via regular mail for delivery from 1-13-12 to 1-17-12.

On three occasions within a year, the USPS have given away my packages. The first time, they say that it was collected in the post office and I had the delivery notification slip. Second time, they say my item was delivered and it was not. Third time, they just gave it to some guy. I called the customer service on all of these occasions and they refuse to take responsibility. All they did was to give me a case number and said that someone will call me back. I am still waiting for that call. When will the USPS be held responsible for giving away people's packages? I am tired of the frustration with them. It is a shame the lack of respect they have for our packages! Can we file a lawsuit against them?

I had made a purchase on eBay, paid for an item, and it arrived damaged. I contacted the seller and he happened to have another one. I paid him for the second one to be shipped. After many days of waiting, I contacted him to see where it was and asked if there was a tracking number for the package. He advised me he shipped the package on 2/29/12 and the tracking number said it was delivered on 3/3/12. I sent my wife to the post office to retrieve the package and she was told that it was delivered to my mailbox. The part time carrier said she personally remembers putting it in the mailbox on Saturday, 3/3/12.

Obstruction of correspondence: Mails to Los Angeles from Cleveland, Ohio have been and continue to be pilfered upon reaching Los Angeles, California.

I moved into my house located in Oakland Gardens, NY. I live on the first floor. The 2nd floor, which looks like the first floor, has a mailbox that says "2nd Floor" in big bold letters. I have never received our family mails in our own mailbox, and my mail was always delivered to the 2nd floor mail box. The tenants living on the 2nd floor had to deal with our mails, and always had to put it down for us, instead of the mail man who is responsible to do this him/herself. I've noticed this problem since I have moved in, but the other problem that occurred was when I ordered a package that was very important, and has gone missing when the USPS states that they have already delivered the item.

Lost package: I have sent my package to LA and they told me it should have arrived last week and my friend hasn't gotten it yet. I went to the post office in Pittsburg, KS and I was really upset about their services. It seems nothing can be done to track my package. I really hate USPS and they are really irresponsible. I am sure I won’t use USPS in the future.

I am disgruntled because I have not been receiving my 3rd class mail since I moved. It has been three months since I moved and the 3rd class mail that I had been receiving has completely stopped. I do not get my rewards card mailings from Best Buy, Sears and Fred Meyer. I no longer receive my sales promotion flyers from Kohl's, Eddie Bauer, L.L. Bean, West Elm, et al. Since I live in a large apartment complex, I suspect that the carrier is dumping my 3rd class mail so as to facilitate his mail stop here.

I ordered 20 of my new books via UPS and they arrived quickly three weeks ago in pristine, brand new condition. This time, in order to save a few dollars, I gambled on the post office because I still perceived them to be a respectable organization. So, I let them handle the delivery of the second 20 of my new books. That was a big mistake! Not only did they drop the 25 lb pound box causing it to split completely open, spilling all 20 copies of my 380 page book on the ground but they put dirty books back into a very poorly taped box in a helter-skelter (senseless) order that caused even more damage to my property. Not a moment was spent by the post office cleaning my books off or trying to arrange them in a manner that would prevent further damage. Even the seams of the box, which were now split completely apart, were taped so poorly as to leave one inch gaps for the books to shift around even further while in transit. Bent and damaged covers and filthy books was the result of their poor package handling skills.

We shipped a package to a family in the Virgin Islands on February 7, 2012, 12:30 pm. The package shipped to New Jersey on February 9, 2012 at 2:38 am, where it's been sitting there for the past month. We've called the USPS from where we sent it from and the USPS in New Jersey. After 4 different case numbers, we are still getting the runaround. No one called us back. No one knows what's going on with the package, and every time we press the issue, they get defensive and push us off to a different phone number and hang up. We just either want our package back or it delivered. If it was going to the Virgin Islands, why did it go to New Jersey?

2 packages are expected to arrive today. One was delivered from the same place. USPS said both were delivered to me, but only one was. How can they put false statements in the system? I went to the door, and told the postman I was missing a package. He said it’s not on the truck. Why does it say “delivered”, after he left my house when it wasn’t? Where is my other package?

The mail lady hold everybody's mail. She puts the mail in the wrong place. And she stops and goes to other places while on duty. She stops and has conversions with people that do not have anything to do with her job. This is out of control. Can we get a new mail lady please?

I paid to send an item priority mail to a destination and instead it went parcel post. The post office informed me that the only service they guarantee is their most expensive service, which is express mail. So, basically, they are committing fraud by charging you for services they are not providing and you have no recourse as a consumer. If I had paid by credit card, I could file a dispute with the credit card company, but I paid cash so my options are limited, but I will not stop until I get some sort of satisfaction out of this. It's the principle of the thing that this entity can charge for services it is not rendering and get away with it.

I went to the post office to purchase two books of stamps on 3/9/12 at 8:30 am. There was a gentleman taping a package at the side counter. I was the only person in line. The gentleman became frustrated with taping his package. The clerk called him over to help him. She looked at me and said "What do you want?" I was so shocked with her greeting, I forgot for a minute want I wanted. I purchased the stamps and left.

My package was mailed from New Brunswick, NJ on 2/28/12 with receipt # ***. In tracking the package, it arrived in Decatur at ** at 4:48 am. The mail carrier scanned the package as "Undeliverable As Addressed" and supposedly returned the package to the post office to be returned to sender. My daughter's address has not changed in two years so the address was appropriate. The post office in Union has checked and found that there is no scanning from the Decatur post office indicating that the package was sent to Union, NJ as of today 3/12/12. I called Decatur and spoke with two supervisors, both indicated that the package left Decatur on March 2nd or 3rd.

I don't know how many times, but my package is lost on the way to my door. During the delivery time, nobody was at home, the tracking number shows it's delivered. I called post office, they said it's delivered. I filed a complaint again, what else can I do? Now the Flushing Office Supervisor left a voice message telling me to check again.

I am a member on Listia. I submitted an auction February 16th of 2012 for a real gold bracelet, a 7-day auction. Well, a lady won for $37,000. I shipped it February 29th via standard USPS mail. She has not received it nor have I gotten anything back from the post office, and now she is requesting a refund. What do I do? How can I track it without a tracking number?

I have been waiting for a package that’s due to arrive around Feb 21. It was an eBay transaction. I’ve been to the post office a number of times looking for this package. I usually get the delivery slips when a package arrives. The post master told me that a woman had come to the PO stating she was my daughter, and she was there to pick up my package. He gave it to her.

The post office that operate in my community is very shady and unresponsive. They claim they are holding my mail because I don't pick it up every 2-3 days. They leave a slip that doesn't have anything checked nor a date listed or who was responsible for the decision. When I went there to pick it up, they claim they sent it back to the sender. This week they did it again. After maybe five days, my mail is left there again. I know my mailbox is not even half full but they keep taking it out and throwing it away later. The post office responsible for this is the Citrus Annex Office (1941 California St.) in Corona. All of their employees seem to be trained to tell us that it's our fault for leaving it in the mailbox for more than three days. This is my mail. I should be able to do what I want with it. I don't want to be held hostage by this post office just because they don't like the way I pick up my mail.

On February 25, I had UPS submit my daughter's passport application for me. They told me they could notarize the required signatures and submit the application to USPS at the Westgate location. I sent the application and supporting documents priority mail. On February 27, I received a phone call from the Westgate post office; they received my daughter's passport application but they could not process it because first-time applicants have to submit their application in person at the post office. The woman said she would hold my daughter's application and I could come pick it up. She also assisted with making an appointment for my daughter regarding the passport application.

I've had problems through the years with damaged mail and neighbors bringing our mail to us after it was taken to the wrong house. This worries me as some mail contains account numbers and statements from our bank. This should not happen as often as it does. We have numerous times gotten our neighbors' mail. Some come from other addresses in our subdivision, so I place it back in the mail box. Hopefully, it goes to the correct house. I don't like to complain but someone dishonest could get their hands on private information and cause my family and I a lot of problems. I hope you finally correct these problems.

At 12:48 pm played called to Sam ** at ** by phone after witnessing that my outgoing mail dropped inside the mail box at ** had just this experience. His payment in a paying envelope legal off-yellowish color sold in CVS batch of 9 Kraft envelopes sobres de papel draft 76130 between the minutes 40-48 after going back to place another envelope on the outside holder and checking the cash envelope of $125 bills 100 bill. I wonder who could of speed read the high profile envelope I was walking and taking all the way down the drive way. I zoomed into my house residence to fetch the second letter which I wanted to put on the outside pin clip to notify me when the postman came.

I called the help line to assist me in ordering prepaid postage supplies. I wanted a small videotape-sized box with postage pre-paid. The agent walked me through the ordering process. I checked the box for 5 small prepaid boxes and was charged $11.95 plus $7.95 S&H. I received the small boxes, but they did not have the postage attached and they were not stamped. When I called to see what happened, I was disconnected twice. When I finally spoke to an agent who could help, he explained that the $20.00 was for the 5 small boxes alone. UPS and FedEx both dispense supplies at no charge. The USPS site also offers free shipping supplies. Why was I charged such a large amount for 5 small cardboard boxes? Why didn't the agent know his business? No wonder the USPS is going broke. I personally will never ship with them again.

There's no mail delivery in over a week. I have not made a complaint till now.

The outside mail boxes were allowed to overflow today. I dropped mail off at noon and I didn’t see any one come by at the scheduled time and tonight’s mail is falling on the ground. There needs to be a supervisor at this location.

Priority mail package lost - I paid for a priority mail package to be delivered to New York from McDonough, GA in December. It sat at the local post office in New York for 10 days unclaimed and the post office started the process of returning the item back to me, the sender, on January 23rd. It's now March 9th and I still have not received my item back. I have talked to 12 people and no help.

Missing package sent priority - I sent a package to Bakersfield, CA on 2/7/12 and was able to track it until 2/9/12. No additional tracking information since and the package never got to the addressee. I have called at least 10 times and have not gotten any feedback from anyone. I opened two case numbers: ** and then again ** where I was promised escalation to a supervisor with absolutely no feedback. I have called the 800 number listed on the delivery confirmation receipt; I have called Manhattanville Post Office where all the employees I spoke to were arrogant and rude; I called Santa Clarita post office where the package was last tracked and all to no avail. I want to know what happened to the package and if it was just lost, need someone to tell me and reimburse me for the amount of postage paid.

Undelivered registered mail - I sent my mail (**) from Ankara, Turkey on Feb. 16, 2012. As far as I have been informed by local postal authority, my mail has been delivered to USPS at JFK Airport on Feb. 18, 2012. But when I checked my mail with USPS Track & Confirm tool, I received the same message saying "Origin post is preparing shipment" for 17 days. I called USPS customer service and a lady repeated the same message. It has been 22 days since I sent the mail, but there is no delivery and it is almost impossible to claim for international mails. I do not know what to do to find out where my mail is.

Upon having a key placed in our mail box to open the adjoining locker, we found the locker open, unlocked and our mail and packages missing. We called our local Folsom post office reporting the finding. We spoke with two employees there who were tracking down our personal mail carrier to get more information of what he had left in our box and when. When I phoned back and talked with a man at the Folsom post office, he told me our carrier had indeed put our mail and two packages in a locker at our mail station on Downieville St., El Dorado Hills, CA. He told us that there had been several break-ins in our area and I should make this complaint in writing to you.

I have been at the same address for 10 years and have received many hundreds of pieces of mail at this address. There have been 4-5 incidents (that I know of but possibly many more) over the past three years in which the US Postal service has "returned to sender claiming the address was incorrect" pieces of mail that were correctly addressed. Some of these have been cheques, critical mortgage notices or tax documents. This is unacceptable. The PO from which this mail comes is at ** Clovis, CA.

December 27th 2011, I received a damaged package. Instead of filing a claim through eBay or PayPal, I decided to rely on the USPS insurance the seller has bought for the package. That has been one of the biggest mistakes of my life. It’s been almost two months since the claim has been in process. My local post office has mailed the damage report twice to the accounting department and they keep saying they haven't received it. The seller stopped communicating with me because he knows the time to file a claim through eBay or PayPal and/or leaving a negative feedback is past due. They USPS accounting department has proven their incompetency and unwillingness to solve the situation, so I will no longer deal with the USPS. I'd rather pay more with the private companies and have a better service than to deal with USPS ever again.

I mailed tax documents in a large manila envelope and certified mail with return receipt. My accountant did not receive the time-sensitive important tax documents. I called the postal service to put in a complaint. They had The Haskell post office call me who said they only knew it was scanned out and didn't know where it was. Nothing else. This is a disgrace that these people have high-paying jobs and don't give a damn, and they are so careless. I will never mail anything important with them again, and I can see why they are going downhill.

I have undergone angioplasty with stent in India. An important medicine sent by my son from Chennai, India on February 24 was cleared by US Customs on March 1. Despite my complaints and phone calls (I am hearing impaired), the medicines are not delivered. The stock reply is, “We are researching.” It is meant to prevent blood clots and to avoid heart attacks. Nobody has understood the seriousness of my health problem. I need the medicines urgently.

This will be my third time that I complain about the mail delivery in my area. Today, I walked to my mail box and in front of my neighbors parking, I saw an envelope and it came to be my check for my spring classes at University of MD. If I didn't pick it up on time, I probably will never see the money. The first time, he/she delivered the check to my neighbor and the second time he put it on another neighbor’s mail box. I got the check within a month because the neighbor was on vacation. Please, I just don't know what I should do about it. I feel that my complaints to the post office are not really working.

I have a business that relies on having a correct postmark date for receiving mail (weekly) from customers. Today, I received 2 pieces of mail from the Pittsburgh, Pa. distribution center that have a postmark date of March 8, 2012 at 1 pm. When I picked up my mail, it was 9:45 am on March 8, 2012. I am not sure how a distribution center was able to future postmark mail. I received approximately 45 other pieces of mail that same day from the same distribution center as I have every week of the year for 10 years and I never have seen this problem. There were many other problems, but I never had to worry that the postmark dates from a distribution center could be an entire day off. I called the USPS customer service center, hoping that they would look into it and make sure that the distribution center was at the least corrected on their mistake, but all I got was the normal excuses: "The postmark date is only an estimate of when the mail is at the distribution center." So they can estimate my mail to be postmarked for the future and this is ok? I am extremely frustrated with the downward spiral of the USPS mailing system.

On two separate occasions, I ordered CDs from Amazon.com. I used their tracking service online, which showed first delivery was made. When I didn't receive, I called them and they replaced the item. It arrived the next day. On second occasion, the same thing happened. The only difference was the Postal Service said they left a notice. I never saw it. I then went to the office Crittendon Street and asked about my package. That was after I called on two different occasions and was told someone would get back to me and they never did. I went to the office and they looked at the back for my package. It was never found and my mail carrier happened to be in the post office at the time. She said she would look into it. I, to this date, have not heard from her. I subsequently called Amazon and asked for a credit. What leaves me cold is I can not rely on your service and will have to use FedEx and pay more. I believe these items were stolen.

On 2/21, I sent a package from Belmont, CA to Sacramento, CA via first class mail with delivery confirmation service. I was told the package would arrive within two days. When I checked by on 2/24, I discovered that there was no confirmation that the package arrived. Instead, since 2/23/12, the website says that the website has not been updated since 2/23/12. I have no idea if the package arrived. If it did arrive, the postal employee did not scan it as he/she was supposed to do. If it is lost, I need to know so I can resend it. The recipient can't tell me if it arrived because it's an application and they received hundreds of them.

I ship several items a week and put in for a pick up through the USPS website. I have done this several times (twice this week) and my postal carrier refuses to pick them up. He leaves them and when I confront him, he always says that he didn't get a pickup request. Or if I happen to see him the day of the pickup, he scrutinizes the pickup by trying to say the number of items is incorrect, or any excuse he can imagine. Why do you offer a service that it is so difficult for me to use?

I send a bill out on March 1, 2011. On March 6, 2011, it was sent back to me. The money order was damaged. The company that I sent it to said they could not cash the money order because it was damaged. I went to the post office to get the problem fixed and I had no luck. I called up the 800 for the USPS and they told me to go back to the post office and to fill out a form call PS Form 6401. So I called the post office up to see if they have that form so I can go fill it out. The guy on the phone told me that he didn't have that form. All I would like to see out of this is for the $100 money order to be replaced since it did get damaged during the mailing proses. It's the post office fault it got damaged. If this didn't happen, I would not be writing you right now. Thank you very much.

For the past month to six weeks or more, I have not received any mail in my mail box. Nothing, my income tax check was mailed out on the 21st of February Have still not gotten it. No bills, nothing. If I do get mail, it goes in someone else's mail box. I did receive some mail but that was placed in other residents' mail boxes. I went to the post office to find out what was going on and was told that they would check into the matter.

My mail was put on hold from 2/23/12-2/28/12. To date, no held mail has gotten back to me. I have sent 6 emails to customer service, 5 emails to the inspector’s office, and I have not received any calls, emails, and held mail as of 3/6/12.

This is to inform that my Green Card which was issued from USCIS on January 6th, 2012 and which was supposed to be reached on January 9th, 2012 through US Postal service was not delivered yet on my home address. My Green Card postal tracking number is ** which shows online as delivered on my home address but truly I did not get it. I have also filed a complaint on this matter and my case number is CA**. Still, the Mesquite main post office did not take any action. I have informed the loss of my Green Card to USCIS but for reissuing a new Green Card on my name will cost me more than $400. Who will pay for my loss? I kindly request your strict attention in solving this matter. Thank you.

First off, I want to say this has never happened and I have never thought this could have happened. I have never had to make a complaint against my Columbus, OH BMEU. They have never had this problem before but I am taking on more clients that will be doing more presorted first class mail and I have to lodge a complaint to make sure this does not happen again. My business sent a mailing to the Columbus, OH BMEU. It failed Merlin and it took the BMEU four days to call me. They said that they had called my business at 10 pm on Friday, March the 2nd and left no voicemail for us.

I mailed package with the Christmas gifts to my family and friends in Belarus using USPS Express Mail International Service. I contacted USPS 3 times, no one was rude to me, but nobody was any help either. USPS website shows it dispatched NY. It simply disappeared! They offered me claim forms, but I would like someone to look for the package if possible. I can't believe no one has any idea where it went from NY. Or is it still in NY? Is it still on a plane?

On March 5, 2012 at 9:00am, the line was 12 people long and growing. One customer was processing a dozen packages and the Oceanside, NY branch had only one postal clerk position open. The manager stuck her head out and asked if anyone had a pickup - no one responded. I asked the woman (I think her name was Rachel, she was the office manager), if she could open another position and she said she had no one. I asked if she could do it and she just walked away. Her demeanor was one of being irritated. This is just another reason why you guys are going belly up.

I sent a package to a customer in California using delivery confirmation which shows the package was received at Boston post office and made it as far as the New Jersey sort facility and has made no progress since then for over a month. The customer hasn't received it. I have called the USPS help line who told me someone would contact me within 48 hours, which they didn't. I then raised an email query which states a reply will be made within 48 hours, which it wasn't. USPS seems to be completely unaccountable and their staff totally disinterested in lost/stolen items in their care. Unfortunately for many people trying to do business, other shipping options (other companies besides USPS) are too expensive to be viable. This is the third lost package in two months.

My home address where I receive my mail is: **. Also, I have a PO Box ** located in the Bitter Lake Station. I had to acquire a PO Box due to the fact that I was missing mail too often. Although I have a PO Box, some mail like credit cards were stolen from my box at my street address. I had to deal with it and had to buy a keyed mailbox for my street address. The mail is delivered to my home address at around 11AM, so I pick up DVDs sent from Netflix. I have enough time to watch my movie from 11AM until afternoon at around 4:45PM. I return the DVD at the postal office. This has been a routine for a while until I started to miss the delivery that Netflix has scheduled.

Intentional Misdirection of Package: My brother sent me a Priority Package to my address in Sihanoukville, Cambodia from Milton, Washington. It has been intentionally misdirected to Mexico by the postal employees in the San Francisco sort facility. A few weeks ago, I had an express letter sent to me and it took forever to leave the San Francisco facility and I paid for international express mail. About two months ago, I was sent a priority package from Milton, Washington and it took 4 days to get to the San Francisco facility and was held up there before finally shipping overseas. I believe that since I filed complaints against the USPS and employees, that employees (supervisors) at the San Francisco sort facility intentionally misdirected my package to Mexico so that it could be stolen and/or lost. This is a federal crime and should be investigated, but will be covered up by the USPS.

I went to the post office at 7436 S Exchange Ave. to deliver a package at approximately 4:45 pm. Before I approached the counter for help, he had already spoken to two customers with a harsh tone and disposition. For example, the lady asked for scissors to cut the tape and the male postal representative became very aggressive and loud. He stated to the customer, "I don't have scissors to give you. Use the pen in your hand to cut the tape." So of course I was hoping that maybe he would address me appropriately, but I was wrong. I asked him if I could get some tape to secure my box and seconds later, he began to go off again and stated, "You should have some tape. This is not the store." So I proceeded to ask if I could purchase some tape and he began to tell me with a very irritated tone, "Here is some tape and bring it back!" This type of behavior is unacceptable on all levels. I cringe when I have to go to this postal branch.

USCIS N-400 Express Delivery Forms - I requested the documented service. They said it didn't work but that the track number must be enough to protect the packet. That is not enough in my country but this was the service recommended for the USCIS. They didn't deliver in the suite indicated or even the USCIS. They delivered it in a Chase Bank that is just beside the USCIS. Potential consequence of the document not arriving and being stolen is potentially catastrophic to me like identity theft and being deported.

I am having problems with receiving my mail, and need help with fighting with the United States Postal Service. I have spoken with the Assistant Manager, Dee **, at the West Brae location. Ms. ** has come over, and released my mail, by opening the mail carrier door. This is an ongoing problem with the carrier, over stuffing my mailbox. This overstuffing does not allow the key to turn to open the mail box. Ms. ** came over on Feb. 29, 2012, opening the carrier door to release my mail. Today's date is March 2. 2012. I again cannot turn my key to open my mailbox. I spoke with the manager Ms. Borenda ** today at 4:02PM, about the ongoing problem with the mail carrier, not being careful of overstuffing the mailboxes, preventing the residents from retrieving their mail.

On 3/2/2012, Friday evening at 7:40 pm, I found the door locked to the P.O. facility and I was unable to get to my P.O. Box. Posted times for P.O. Box access is 8 pm. I expect to receive the service and access I am paying for. What are you going to do about this?

Mail handler complaint - My postman Zane ** didn't close my mailbox, so the wind blew all my mail down the street. He also put a package on my porch that is clearly marked on it saying "use the other door". I found that package out in the yard. I have had other problems with Zane **. He also balanced a box that had a fragile stamp on it on top of my mail box. I am tired of his ignorance. It is not that hard to deliver mail.

I paid $16.75 to have a package delivered to a PO Box at the Nantucket, Maine post office. I paid extra for signature confirmation. The package was delivered nearly a week ago and there is still no update in your system showing it was ever delivered and there is no delivery confirmation. Now, I am having problems with the package. The cost to me is substantial. I have called the main post office several times without success at getting my problem solved (1-800 ASK); finally, they said to call the Nantucket office. I called several times over the period of a couple of days without any response. No one has responded to my messages. No calls, no updates to the system. What kind of post office do we have if we cannot count on the system to work? I paid good money for a service that I never received, and the cost to me is thousands of dollars.

The flag at the Zelienople, PA 16063 Post Office is in terrible condition. It was tattered and torn and it seems the only time it gets replaced is when I call the Postmaster and complain. It also is left up all night and it does not have a light on it. The POW flag finally was taken down after I called about its condition too. This is a disgrace and an embarrassment that a federal building would have flag displayed looking like this!

We here in Bowling Green, KY have been lied to! As we have all heard post offices are being shut down and our sorting is now going to be done in Nashville, TN. That is a blatant lie based on most recent tracking on multiple packages in and out of the area. Evidence: Two parcels went out. one to a small KY town just north of BG and one sent from BG, KY to PA. Did they stop in Nashville for sorting? No! They are skipping Nashville all together and being routed straight to Memphis. I send parcels out all the time and since the change, not one of these, even the ones coming straight back to KY are going to Nashville!

I am upset that I contacted USPS on the phone and explained my complaint about a week and a half ago and have not heard from anyone from the complaint office or from anyone from management! My case number is **. This is unacceptable! We have never had any problems with any courier since we had the young female. She did not ring the bell when I was home expecting a package (when she said she did). When I get an e-mail notice from UPS or USPS, we make arrangements to be home! She did not leave the slip that day but the next day, she tried to put the slip in the door with the other mail.

My husband, Tommy **, and I moved on March 1, 2012 and have tried several times to get a change of address form from 2 different post offices. The one at 71446 only had a card telling me to go online and pay money to prove it was me. I was there in person with a current driver's license. We recently had our credit card hacked and fraudulent charges were made. We are not comfortable giving our new credit card or debit card number over the Internet even on a secure site.

Non-delivery of Mail: My girlfriend and I moved into an apartment in late September 2011. It was a newly renovated building and the city issued a new address. The landlord met with the mail carrier to decide upon a good location for the mailbox. For the first couple of weeks, we received all mail, but ever since, it arrives sporadically. At least half our mail is returned to sender, address unknown. This week a credit card was suspended because mail is consistently returned to them. My cell phone company has threatened to do the same. Christmas cards were all returned to sender. Utility bills (predictably) are the only mail that arrives without fail. We have been to our local branch on several occasions and each time they said they would correct the problem, yet it was never resolved.

This problem has been going on for awhile. My postman is incompetent. He drops off my neighbor’s mail and doesn't pick up mine, which is in the box directly next to it! There have also been numerous instances of packages not showing up till after 4 pm when my mail is delivered at 12 noon. No wonder the USPS is going under. You people can't get even a basic job done. Fix it.

I have been waiting for a registered mail package for approximately a month. Today I was home when the regular mail was delivered through the door mail chute. No one rang the door bell or knocked on the door. In the regular mail was a "sorry-we-missed-you" USPS slip.

I ordered somethings online that cost close to $200 and was tracking it day by day. When the day came for it to be out for delivery, I checked my mailbox and my package was not there even though it said it was delivered. So the next day, I went to my local post office to let them know what the problem was. They looked in the computer to find out the mail carrier who delivered the mail that day. They gave me a phone number to call the next morning to get more information. So I called and the phone stayed busy. So early in the morning, I went back to the post office to talk to another manager. He was of no help either. He brought the mail carrier to me so I can see who she was and she said she never delivered the mail to my residents at the time that was shown with the tracking number. He said he would call me back in 2 hours with some information.

I am not receiving my mail from government agencies and as a result, my bank account was garnished for a student loan and serious other issues.

Being a graveyard worker, I do much of my shopping online since most stores are not open when I get out of work. I usually use UPS or FedEx when I need a parcel that is time sensitive; otherwise, I use USPS. When ordering products online, I am given a tracking system showing on what date my products are in town and out for delivery. I track my orders daily so that I can be up waiting on the mail on the expected delivery date. I began noticing that when I use USPS, that the delivery man would just put an orange slip in the mail box and I would have to wait for the next business day to pick up my parcels.

I'm filing a complaint against our mail carrier. They would not give us her name. Everything started back a few years ago when a snow blow knocked over our neighbors and our mailboxes. Winter that year was extremely cold, below zero and snow was a lot, I must say. Being that we were unable to fix our boxes until weather was better, until then we had to just support them the best we could. Our neighbor was elderly and we were to do his for him also. Mail service didn't approve of the support we had but there was nothing we could do and they were at a level where they could function. I know because I have an SUV and had no trouble pulling up to my mailbox and reaching in to receive my mail.

Mail not delivered to my address - I have been waiting months for my mail to be delivered containing personal records. I also have been waiting for my mail from the DMV to arrive, which should have arrived at the latest, 2 weeks ago.

On February 10, 2012, I went to my local neighborhood postal center 20 minutes until 5 pm just before last mail pickup route to have a package delivered to Puerto Rico for Valentine's to my granddaughter. I had everything properly in the box ready to ship. I only needed to seal the top of the package. I asked the associate that was handling my mail if she could kindly seal the top for me as I had ran out of tape. Before she sealed the box, I noticed that she peeked to see what was in there and said, "Oh, you have lots of stuff in there," and took the box to the back and said she had to weigh and measure it in order to charge accordingly to postal charges. So I was okay with that but this was not the first time I have sent a box the exact same size before and I was wondering why would she take it to the back if the weight station was right in front of me where she has always had it. Well, she came back and said if I wanted to pay $20 for shipping or $50. I said to her, "What's the difference in the price?" She responded $25 she gets it in 2 to 9 days and $50 in 4 or less because of the holiday.

I'm an online shopper who gets most of my organic items online and every time I deal with USPS, it's a problem. First of all, online it'll say that they attempted to deliver my package when there was no notice on the door. I stayed home from work the next day to wait but nobody came. Bills would be in mailbox, but not the package. Online, it'll say they attempted to deliver it! I have to go to the post office to get my package with the tracking number and ID every single time and never had a problem. They must have changed their policy or something because the same thing happened but this time, they left a notice but they no longer attempted to deliver it so I went to the post office to be told that I can't get my package with the ID I've been using to get my other packages for years because the address is different. What?

At the Donnelsville post office, an older woman named Ann ** works there. She cannot operate the new system. If she is working, I go on by. I will not use this post office when she is there. She needs to retire! Linda** is wonderful! Please get rid of Ann. There are a lot of other customers who have the same complaint about her and don't know what to do. Ann is not friendly or able to handle the work.

I didn’t get my parcel yet, which was sent from Pakistan on 13/2/12. According to USPS website, it reached USA on 16/2/12 but I didn't receive it yet. I spoke to USPS CSR many times and wrote a couple of mails but still they don’t have updates after Boston clearance. USPS is the worst postal service in the world, that's all I can say.

I ordered some Magic (the gathering cards) from an online shop in Seattle. The package was sent with USPS First Class Mail on 08.02.2012. I am still waiting. At 16.02.2012, another person from my city ordered from the same online shop based in Seattle. He got his order just one week later here in Europe, Bulgaria. How this is possible ?

I run a small seed company that requires me to ship seed packets throughout the US. Even though my envelopes are marked with blaring red letters that state "NON-MACHINABLE! DO NOT CRUSH! ", my seeds always arrive at the recipient in pieces. Even when I changed my shipping methods to bubble envelopes and boxes now stamped with the same message in addition to "FRAGILE!", my customers are still reporting that their packages are torn to pieces and boxes squashed thin. Maybe it's time I started shipping out seeds in Kevlar?

On 02/29/2012, I was sent an empty envelope without any book. I went to the post office and was informed that they could not do anything about the issue other than write a letter that the contents was missing and give me a phone number to complain about what happen.

My ex-wife moved from my house of 7 years and put a change address in to have her mail follow her. Now all my mail goes to her new house also. She went to the post office to correct the issue four times, nothing happened. So I went to the same post office at the corner of Bermuda and Pebble Rd in Las Vegas, NV 89123 and tried to handle it myself. While in line, two customers almost got into a fight because one of the employees provoked a fight between them. The manager, a woman named Pat, attending to me at the time was very arrogant, stuck-up, rude and very unprofessional. When I told her what was happening about my mail, she told me to fill out another change of address. I told her four had been filled out and then she copped an attitude and said "deal with it on your own" and walked away, leaving me embarrassed in front of a lot of people. She did nothing to reprimand the employee who started the fight between the two men!

It all started in January 2012. US government agency sent important receipt to my zip code 57701 address which was on their file. The mail has Return Service Request stamp on it. USPS postal carrier never delivered the mail to my 57701 address and sent it back to the sender. The sender sent another mail asking for address verification to my old address (zip code 62025) as now they got my old address because USPS returned my earlier mail without delivering it. I verified my change of address from USPS as it was done in August 12, 2011 and it is in good order. Folks in my old address never got second mail sent by the sender and we couldn't take any action on address verification due to this. Now, the sender sent another mail through USPS priority mail with tracking number to my old address, which according to USPS tracking number, was delivered on Jan. 30, 2012. But again, folks on 62025 address haven't received this delivered mail yet.

I recently submitted a complaint and a request that an MRC report be filed on a package mailed to me that was lost between Dallas and my house in Fort Worth. Requesting the status of this report since I have not heard anything yet.

Our regular letter carrier went out on disability late last year and our route was divided among other carriers, who do it after they have completed their regular route. The result is that our mail may arrive any time, day or night, or not at all, which happened yesterday 2-28-12.

I ordered products from XtremeBarware.com in January 2012. They gave me a tracking number, which I checked every day. The package (which was a small manila envelope) was delivered on January 25th or so USPS stated. I never received it and contacted the suppliers. They in turn sent another one out, which I received. Yesterday, a USPS truck was on my street. My friend was going to his car when he found a small manila envelope addressed to me. The date on the envelope was January 18, 2012 and it was opened. This was what was supposed to be delivered to me on the 25th. I am going to contact XtremeBarware.com and ask if they want the original product back. If USPS had delivered this to me in the first place, I wouldn't be writing this complaint.

This complaint is in regards to our local post office. We had a package missing in December 2011. We called and reported it to The United States Postal Service at 1-800-275-8777 and our local carrier as well as to the California Post Master. We were treated rudely by the postmaster and told it was probably stolen. However, the package showed up the next day.

We have a mail carrier who is very insensitive to the seniors on this property. They have asked questions and found that the rudeness of the carrier is intolerable. For some reason, we cannot get her to get off the phone long enough to become undistracted to deliver the mail to the proper mailboxes, as the tenants find themselves delivering to each other for they get others' mail. Sometimes, it is a building over from others and some of them do not know who all lives here, and much mail is being returned and not delivered properly. The mail carrier also has dropped mail outside on the grounds, and a handicap person's mail was found.

I am supposed to get my parcel on last week but still I am waiting for it. Computer always shows the status that your parcel is inbound out of customs since February 16th. My tracking number is **. I would like to request the management that kindly investigate about my parcel and delivered to me as soon as possible. Thanks.

The worst part of this is at first, the mail carrier lied and said, "I spoke to the recipient on the phone," and, "I left the package in a secured building." Neither of these statements was true. Now I'm out of $200 and there is absolutely no accountability. I know that suing the Postal Office in NYC is difficult, but I'm not going away until this is resolved.

My parents mailed me a big package from China in January 12th, 2012. I got a pink note from post office saying they missed me and they will redeliver in the middle of Feb. I called the post office the next day and asked them to redeliver to me on the Saturday (Feb. 18th, 2012) so I could stay at home and wait to sign the confirmation. However, I waited for the whole day and my package was not delivered to me. I therefore called again on the following Tuesday (Feb. 21st, 2012) and they told me that they were going to deliver it to me on Wednesday, but they didn't do it again. I went to the post office on Thursday and they said they couldn't find my package anymore.

I want to complain about your service! I have 6 packages that should have gotten here from overseas, two of which are 8 weeks old; the others are at least a week overdue. On resent one I mailed from Lewistown Montana to Helena Montana, which usually takes two days tops! That was 6 week ago. It was legal documents and to date they have not received them. I understand you are in transition to better serve us but this is ridiculous!

The mail at my dental office goes to the wrong business post box at least once a week and sometimes it is considerable mail. Today, a stack of mail one inch thick went to the business across the street and they had to bring it to us. This is getting pretty serious because that stack of letters was full of checks worth hundreds of dollars. I am trying to run a business and this mail mix up is getting upsetting. We have gotten our neighboring medical office's mail many times and if someone in my office inadvertently opened one of their envelopes we would be in violation of HIPPA laws. Please help us. We've told our local post office about this. If it were once or twice it wouldn't be a problem, but it is reaching a consistent level.

Priority service did not arrive! - I paid for priority mail and package got lost. I called Pasco post office for compensation on postage only and was told that there was nothing they could do. I will not use USPS again and will pay the extra for UPS/FedEx. They lost a customer.

I tracked a package that weighed 2 ounces. It was delivered on February 15th. Today is February 27th so I called the post office in Hawley, Pennsylvania and the postmaster said he would have the mail carrier check the boxes that needed a key for large items. Living in a rural area, our boxes are all clumped together. He said he would call back when she returned. I had to call him. He told me that the package was delivered on the 15th and a key put in our box. No key ever received. The package weighed 2 oz. I am sure our mail carrier looked for our package today but unfortunately with no avail.

Package was coded to zip code 27604 instead of 27614. 27604 marked it as shipped to get out of error queue... causing this package to be permanently marked as shipped, even though it never arrived. I called several times and was told it would be delivered the next day. On one one occasion, I was told it would be returned to me. I never received the package back. I filed a case, and the package still hasn't been recovered. It is at a sorting facility somewhere in Raleigh, NC. I would really appreciate someone locating this package and delivering to correct address.

The USPS website says my packages are still at the ISC in New York, though I received 1 of the 2 packages and was never required to sign for it. I always thought registered mail requires signatures to ensure receipt and delivery. My assumption is ISC released my packages to the local post office. Then, someone at my local post office kept my packages and never scanned the other so that theft cannot be traced.

My mail is not being forwarded via the procedures specified - I filled out and dropped off two COAs. One at the Plant City, FL post office and one at the Thonotosassa, FL post office on the 2nd of February for a start date of Feb. 3. I have a confirmation letter with a confirmation code of **. I have not had a single piece of mail forwarded to date. My mail is still being delivered to my old address. The reason I filled out two is to be sure that my mail does not continue to be delivered to that old address. I have had no help from my new post office or the old servicing post office. Help!

My mailman rides up and down my street 3 or 4 times a day before delivering my mail. I never get mail until after 4pm. My mailman makes my section his last stop of the day but I see him ride past my house 3 or 4 times before delivering my mail. Why is it when he is not working and there is a sub for him, I get my mail early?! My mailman is lazy and he is only trying to get extra money so he extends his time. Also, 2 out of those 3 or 4 times, I see him he is taking a break! I mean literally just sitting in his truck doing nothing! Most businesses close at 4 or 5, I can’t pay any bills or take care of anything because he is always running at 4 or 4:30.

My son has been waiting for his bank card. I'm sure it was delivered to the wrong mail box and the people that live here won't give back the mail. I got other people’s mail and I give it to them.

The mailman put my SSI check in somebody else's mailbox and that person encashed it. These people who are in charge of the mail need to be more careful especially with government checks. They were always in such a hurry without double checking things. This caused trouble to me and my kids--a hardship that was unnecessary, and this really pisses me off.

I had packages mailed to me on the 02/21/12 and the last update was 02/23/12 that the packages was out for delivery but it never showed up. Went to the post office 02/25/12 and they said they don't have my package and would investigate. I was very upset. It brought me to tears because one of the packages was from my mother and the things in there cannot be replaced. On my way home, I got a phone call from the post office telling me that one of my packages was there and to come get it and it just arrived which was a lie because I was just there and the system showed it was out for delivery to my address two days ago. This is not the first time and will be seeking legal help. Also there was no mail delivered to my address on 02/24/12. I am very very upset that something as important as mail delivery is not taken seriously.

I'm a disabled person and my mail keeps going everywhere except to my home. This has been happening for 5 years now and I can't keep going through this all the time! Please help me! I've been to the post office many times to complain about this but they have done nothing about it!

We had snow my mailbox. It is 15 ft off the road. I drove 45 miles with no problems, but with their new mail truck could not pickup my mail. No wonder they’re so far in debt.

I only know that the driver's last name is ** who has repeatedly damaged the blinds on our front door. I have overlooked it since I opened my business in 2007 but today (February 24, 2012) I am now speaking out. I have asked him several times to be more careful when making deliveries. Today, he severely bent over 12 slats in the blinds on the front door. They are beyond repair and I'm sure I will have to replace them only to have him destroy them again. Please don't think I am over reacting because as I stated above, this has been an ongoing thing.

I've lived in Carlisle for 16 years. I have a rural route box. My 86-year-old mother lives here too and has cancer. We get some important medical mail and prescriptions for her in that box. We have gotten the wrong mail for streets in Carlisle that have the 205 numbers and sometimes places around that I don't know. I've taken mail back to the post office many times, just trying to be nice and not just throwing it away. This happens at least two times a week or sometimes more.

USPS screwed up again. I have had mail delivered to the wrong mailbox on three separate occasions. The first time, they delivered an important set of government documents to the wrong mailbox. Luckily, the person that received it had a soul and gave it to the building manager. The second time involved some e-liquid. I never received it because most of the people in my building are animals. I was not able to get a refund from the company.

It does not matter what happened, when, what, and where, because it is getting a constant situation. Some lost mail, or not delivered, and the sender post office advised us to complain at the receiver post office. At that point, the receiver post office is telling us to complain to the sender post office. Then, they told us to wait 90 days. Past these 90 days is too late. There is nothing they can do. Neither are they sorry. What makes me angrier is that at no time, has anyone tried to look somewhere. They just wait for the consumer to give up. In the meantime, they are sitting on a big pile of benefits, and want more money all the time on the stamp. They lost the parcel business by UPS. They lost the express mail with FedEx, but it is not enough to understand, and they persist to have declining service. My local USPS has a full tribe of people behind the counter, walking through and doing nothing. There is never enough form at the front, so we can arrive prepared, and this priority service they advertise on TV. Irt has never been the appropriate advertising for them. What is next?

Passport Walk-in Times at Willow Spring, NC 6 Hours Waiting: Simple. It took the clerk at the window to process my passport application at the window 6 hours. By the way, I had 2 small children with me through this grueling process. Fire Glenda **. She is the current post master at that location. Here is the address 6805 Dwight Rowland Road, Willow Spring, NC 27592, (919) 552-0418. Please stay away at all cost.

I learned that the primary post office our community uses in 90807 (Atlantic) will be closed. We also have another in 90805 (Market street) that is the absolute pits. It's filthy, nominal service, graffitti-ridden, no parking, in a challenged part of town-- just terrible. I don't know if the one in 90805 is closing, but if there is a choice between the two, it must be 90805 that goes, not 90807. Also, if 90807 goes away there is no viable post office within a reasonable radius, probably a good 5 or 6 miles away in another town. You must rethink this strategy. 90807 is an excellent post office conveniently located for these two zip codes serving about 150,000 or more residents. Please, please, please close 90805. If you need to downsize 90807, there are small locations available in the shopping center nearby. 90807 is a necessary and important location close to multiple banks, businesses and residents, half a block from a very busy main corridor and an extremely business intersection. 90805 is on a small street with inadequate access. Please, please, please do the right thing and leave 90807 open and close 90805!

In the last three weeks, I've received four different neighbors' taxes returns, one for a person on my block and one the block before, the other two not even close to my street. Today, I got mail from IRS that was opened. On the outside, it says "Opened at ** Eugene, not here at this address. The address on the IRS letter was correct at ** Eugene which means not only am I receiving other people's mail, but they are receiving mine as well.