USPS Reviews

I shipped a package on June 30th, 2009 via USPS and paid extra for a tracking number. Package was never delivered and was never found even though there is a tracking number. The item was shipped to an eBay buyer that eventually filed a complaint against me for not receiving the item (Dell Laptop) and ended up winning the complaint through PayPal. I ended up losing $500 (items worth) as the funds were taken out of my account for refund.

The post office stole or lost my mail for the past three weeks and failed to deliver it. I made several attempts to get my mail and they have neither returned the mail nor forwarded it to me. I lost paychecks, credit card bills, missed payments, lost subscription magazines and general communication as a result.

Tracking number ** - This package was last scanned in Hazelwood, MO on July 12 and now has just disappeared. I have sent several emails to the USPS. Their only response is if the package is insured (it is), then file a claim on it. I have sent several emails asking how an 8-pound box full of cross stitch kits could just disappear. The last email I received from the post office stated as far as they are concern this is a closed case and none of my emails or calls will be returned. Please help me find this package.

The woman that was at the counter, I do not know her name, refused a package because she claimed it was too full. This was a flat rate envelope, and yes, I filled it very close to to capacity, but it was well under the stated 70 lbs.

I had a $600 camera I purchased off Amazon used. The person shipping would only use USPS. The camera made it from Bronx, NY to Decatur, IL. It arrived on 7/27/2009. I contacted my local post office and asked if I could pick it up (I live across the street) .They stated no. I had to wait for it to be 'attempted' to be delivered. And they assured me it would be delivered the next day. Well, it came and went and no package. I called them and they again assured me it would be delivered the next day. Again, it came and went.

My wife and I went away for our wedding and honeymoon. We decided to put a hold on our mail from July 1, 2009 to July 26, 2009. A friend of ours tended to the plants while we were away, but after the first week, the mail did not stop. Our friend had to call and stop the mail. When we returned to the US on July 25, 2009, our mail did not resume. Despite numerous calls to the Post Office and a visit, our mail has not resumed. In addition, the mail that was held has been lost, including a Baby-Shower invitation, a wedding invitation, and several of our wedding gifts.

I had bought a Sims 3 game from GameStop at the nearby mall. I had problems with the disk but the warranty on the GameStop receipt had run out. I had to use the mail to send it back to Electronic Arts for them to replace it. I had two days left before their warranty ran out so I sent it through the USPS First Class. Amazingly, three weeks had passed and I was worried because EA had told me when I called that I should have received a new disk 48 hours after I mailed it. I called the post office and a man picked up. He said hello and then I explained my problem. He said that their phones were down and promptly hung up. I was amazed and now I have wasted $60 on a game that I don't have! I have the pre-order case and I registered the game on the Sims 3 site so as proof that I bought the game.

I received 2 items that I had ordered as "free trials" on the internet (I was to pay only 99 cents shipping). Very shortly, I was charged for the items, on my credit card. I called (and realized this was a scam), and disputed the charges on my credit card. I was told I must return the products, and to get a tracking number, when I mailed them if I didn't want to be charged, $49.95, and $87.13 for the two products. I immediately returned the items by USPS and paid for a delivery confirmation receipt. The package was to go to Hollywood, Florida.

On July 28, 2009, I received a letter (dated the same day) in which I was present at my residence. I went inside and telephoned Pete ** in regards to the letter about my dog being involved in a situation that I know was false. I believe that the postman has either mistaken my dog with another dog or he is discriminating against me for some reason or another. As I called Pete, I asked him to describe the dog that was involved but he refused to describe the said dog in question. He said I had to describe my dog (I felt this was wrong, to have me describe my dog.).

I put in a change of address two weeks before moving and I have not been receiving mail at my new address. I called the post office and asked for a supervisor. I spoke with Santiago who stated that he would have someone check and see if my mail is still stored in the mailbox at my old location and call me. He never called. I never heard from him. I then called and spoke with someone else who claimed to be a supervisor, Adrian, who informed me that Santiago is the person who is on the route at my old address, but he supervises on the weekend. At this point, it's Wednesday so I went to my old address and requested to borrow my old mailbox key. I went into the box and it appears that he did make adjustments to my mailbox to remind him not to put mail in the box, but obviously returned to sender all of the mail that was in the box. It is going on two weeks and I have not received any mail from my previous address to date.

USPS has lost my package as well. It can be tracked to Warrendale, PA but no one knows what happened after that. Is there an attorney out there that will place a class action on the postal service? Something needs to be done because it is happening everywhere, not just in one place. I paid for something that was lost due to the postal service's negligence.

On July 16th, 2009, I mailed a package at my local Post Office counter with the delivery confirmation #**, insurance VH ** US. Because this package contained a pair of diamond earrings I was returning, I also purchased insurance and direct signature required. Here is the status as of today: Item arrived at 6:36 am on July 18, 2009 in North Hollywood, CA 91605. Arrival at unit on July 18, 2009 at 6:36 am, North Hollywood, CA 91605. Processed through Sort Facility on July 18, 2009 at 2:08 am, Santa Clarita, CA 91383. Acceptance on July 16, 2009 at 10:41 am, Panama City Beach, FL 32407. Electronic shipping info received on July 15, 2009.

I had a poster tube destined for Norcross, GA. Not only was it rerouted to Columbus, OH, it was also physically delivered to an address there. I purchased a delivery confirmation and when the recipient still hadn't received it, I looked the information up. How it was actually delivered is beyond me. I spoke to a supervisor in Columbus who did some checking but could not give me a solid reason as to why it arrived there (which I could understand if it was caught and rerouted at that point) or why it was scanned as delivered.

I put a stop mail delivery request via email to the USPS.com. I received my confirmation number and everything was fine, that was on 07/23/2009. On 07/24/2009, I was told that my vacation which was to be for two weeks was cancelled. I went back to USPS.com to edit my request to recommence the delivery of my mail, which was to take place the next business day, 07/24/2009. Today and 7 requests later, I still have no mail being delivered. The infamous "helpline" was worthless and should be considered an embarrassment to the postal service. I call the helpline everyday as well as sending 2 to 3 emails a day in order to get my mail delivered.

I purchased chicken eggs from www.eggbid.com and spent like $74.00 for eggs and shipping via Priority Mail (no Insurance)! I called the post office on Friday when they were due in and personally talked to the post master (Troy). He stated they were not in yet but would keep his eyes open for them. This was on Friday, and the computer showed them scanned into the Fremont office at 9 am that day. I called again on Saturday with the same response. I explained to him that we have a physical address and P.O. Box. They were shipped to the physical address, and were to be clearly marked in bold writing with our phone number to call us upon arrival. Well, I called back on Monday. Again, I was told they were not there! He assured me that he had everyone looking out for these eggs, and we would get a phone call as soon as they arrived. So again, I called back on Tuesday and was told they had been there since Friday, but got "put into the populated mail". What the heck does that mean?

I sent off a package worth $224.00 with postal tracking number **. This number shows that it never left Elks Grove Village, IL. They can't tell me anything. I called many times, but they never got back to me. Can you help?

Grocery store ads never delivered. The 4 main grocery stores are 1/4-3 miles from my house. I get the Sprouts Market and Food City; I rarely shop at either. The ads I do get, I throw out, because one is Health Food City which caters to Hispanics. I'm Italian and I eat a lot of spaghetti and pastas. Milk, eggs, and bread could be cheaper right up the street. Online ads take forever or link goes down or takes forever to load.

Several bank employees have witnessed the postmaster at the Frederick Post Office bragging about how much money he is making by delivering missent mail pieces at $.54 per mile. He is laughing and bragging that he makes an extra $100 a day! How pathetic is that? The postal service in debt? So, basically three letters missent costs the USPS $100 + a day so that some postmaster can get a few extra bucks. Sick, sick, sick!

I am a business owner and I need to send mails to new homeowners to develop new clients. I am receiving 25% of returned to sender mails showing vacant property when these properties are not vacant. USPS, therefore, must deliver my mail. And because my information is more current than USPS, I should not be neglected of my rights to have my mail undelivered, redelivered or reimbursed for cost of stamps, paper, ink and envelopes. I was told by USPS to contact you. Please reply with instructions to resolve this matter.

I've requested in writing (form) to forward my mail from July 1st, 2009. But I'm very disappointed to tell that I haven't received any mail to my new address. I lost many important mails and my secured information went to public. This caused me financial damage.

A small package was mailed to me from Germany under registered mail on 5/2/09. I was able to track it on the USPS website until it reached Customs in New York on 5/4/09. Then on, I waited over a month and nothing showed up. In late June 2009, the seller notified the German post office on my behalf and an inquiry was filed with USPS about the missing package. A letter of inquiry was sent to me asking if I received the package or not. I mailed back the inquiry stating, "No, I did not." Since then, I have not heard anything further from USPS about the missing package nor received anything in the mail.

We are not receiving any type of mail. This includes any weekly ads (marriage mail, buyer’s edge, etc.). This has only been over the last two weeks and we cannot understand where our mail is. I am a postal employee and I know something is wrong. We haven’t been contacted by anyone as we know when certain bills are due but even though volumes are down, we know some of our mail is not getting to us. My paystubs are even delayed compared to the past.

I got my letter recently and I was expecting some handmade goods my friend sent me. You may not think it’s enough but it really meant a lot to me. I got the letter in a small plastic baggy saying that "we are sorry for your inconvenience." They managed to give me the papers that were inside the letter but not the contents that had been in the letter. It made me very mad because I had been awaiting this letter for 2 weeks. And I just found out that I had gotten the letter in a condition which appeared like someone had opened it down the middle as if someone were to read what was inside. The letter is torn down the middle and I only received half on the envelope. And on the back of the half envelope, there is a gold sticker with a crown covered up with a lot of clear tape.

Today, I received my envelope that I sent to back, in my mailbox marked "returned without contents". It was clearly damaged by the post office. The envelope is ripped on the side and opened and the contents are not in there. I went to the post office and they just looked at my blank faces and simply stating that won't issue a refund to me. The package had been secured with packing tape as always and it was one of those bubble wrapped envelopes, so for it to tear open makes no sense to me. Plus, I had it to be signed for, so why they put it in my mailbox instead of handing it to me, I have no idea.

I just received an audit of my CE from the Texas state board of pharmacy. It was postmarked June 8, 2009 from zip code 78701. Today is July 25, 2009 and it was in my mail I picked up today in our mailbox. The mail was picked up 2 days ago. Also, back in March and April, I received my March bill in the last of April after I had received my April bill. The late audit will cost me a fine and a reprimand on my professional license. I am a pharmacist and this affects my livelihood. I could lose my privilege to practice pharmacy. The Best Buy bill being late caused me to have to pay a late fee. Also, it caused me to lose the "no interest" on a purchase of electronic equipment. That cost me at least $400.00.

I paid $750 for a set of concert tickets. They were mailed 7/14//2009 by priority mail with a tracking number and signature confirmation. After 11 days, there's no package; and the shows were in a few days (expiration). Both sender and recipient (me) have bombarded the USPS in Santa Clarita, CA (origination), where it was scanned. But when called, the "manager" said he didn't have time to look for it, since he gets 4 calls a day like mine. He never asked for the tracking number.

I shipped 6 boxes from California to New York. I insured all boxes for $50 to $100 each. I insured them for that because never did I think UPS would have done what they did to my stuff. All my boxes upon receipt to NY, all had holes punched in them, slices in the boxes, and busted. Everything in the boxes were busted beyond repair. In one of my boxes, someone from UPS went in there and stole my items and repackaged it with some red shredded paper. This is so disturbing. Everything I sent home to NY I lost because of their carelessness.

I recently sent some Brickyard tickets out to Decatur, AL from Warsaw, Indiana and sent those out on a Monday (Priority Mail). She didn't get them until Thursday. In the meantime, she sent my check out on Tuesday (Regular Mail) from Gallatin, TN and got it on Thursday. I would like to know how it took 3 days for priority and only two days for regular. I realize there is a different distance between the two points, but not that much. Especially when a person pays extra for a faster delivery, it should have been no more than two days for that price. I know I'll never buy Priority again.

I have requested my mail to be delivered to my house rather than to the mailbox at my road. I have sent this request to the postmaster with a doctor's order that I am disabled and unable to walk the 30 feet to the mailbox. There has been no action after 2 months.

My husband printed, paid for, and got his business envelopes (eight in all), ready at his home office. I needed to mail a priority package, and so he wanted to take his packages inside the post office to make sure they were scanned, as a client was waiting for them. He usually has the post office pick them up at the house, but as we recently moved, and the nearest post office is conveniently right next to the post office, we went together. At our old post office, they have a do-it-yourself station, which I would normally use, but not at this station.

On June 25, 2009, I requested that my mail be put on hold and resume on July 16, 2009 and that I would pick up accumulated mail on my return. I received a confirmation from the USPS advising that it was confirmed, the **. When I returned from vacation, my mailbox was overflowing with all my mail, my bills were partially ripped and so were my 4 magazines. Today, July 22, 2009, I walked to the post office to see if there was any mail and Ms ** informed me that there was nothing there. I informed her that my mail was never put on hold.

I had a customer service rep hang up the phone when I requested their supervisor. The other representatives gave me incorrect information. I worked for the post office for 28 years, and it's a disgrace to have people in customer service misinforming the public. If I got totally frustrated, I could only imagine what the public must think about calling the 800 number and talking to customer service.

I have put in numerous complaints at this office in Seneca Falls and the post service complaint people online about not receiving very important mail and the fact that my mail has been put in other apt. boxes when my correct address is on all the mail. I just got done with a complaint last week; that is why this today is so hard to believe. In the past, my husband has not received his medication that was sent to him and he is a cancer patient from the VA in Canandaigua . Also so you understand what has led up to this, we had paperwork from the VA delivered to the neighbor's box - this is a common occurrence here with us. I spoke to Dawn at this office a few days ago. She said she would handle it - she gave me a sticker to put on my box to tell the mailman to pay closer attention to what box the mail is going into and swore to me it wouldn't happen again.

I have experienced two incidents: On Dec. 30, 2008, a large check was mailed to my company, P.O. Box **; however, mail never showed up until March 13, 2009? On May 28, 2009, bank statements never showed and another large check mailed on May 28, 2009 did not show up to my company P.O. Box ** until July 17, 2009? Both envelopes were dated appropriately for the months in which they were supposed to arrive. Both incidents occurred at the end of the month. Customers had to stop payment of checks and reissue new checks. This also affects my financial picture both on receivable and payable. Who knows if I have bills out there that were never delivered to my P.O. Box?

I was told by the US Postal Service Postal Inspector's office to contact consumer affairs for my lost package suspected theft. I recalled a package when I mistakenly sent it to the wrong address. As soon as I recalled it, it disappeared. I was sent all labels from the box and was told that the contents got separated from the box. I believe that is not possible, because I used so much tape I actually think the person receiving the package will become annoyed when it takes so long to remove the tape.

Two books were not delivered. The postman said that he was on vacation. He said that the person separating mail only looks at the address and had apparently put my books in 1035, rather than 10 35th Street. This is several miles away. He had not even looked at my name or the 10 35th ST NW (NW is really important here.), but he has thrown 2 sets of CDs and one book in the wrong place.

A hold mail service was placed and the mail was to resume on Saturday, July 18, 2009. I had to call the post office at 2:30 pm and ask them if my mail even went out for delivery. I was told that my mail was still sitting there and it would not be delivered on Saturday, as was confirmed with a confirmation number. I told Lamar that he needed to contact the driver and have them deliver the mail but he refused.

I went to this post office to get help sending a package to my daughter, who is serving in Iraq. The postmaster was on the phone and had my self and another customer wait while he talked on the phone in his office. We could hear that he was discussing another employee's time on or off. When he finally came out of his office, he helped the man before me.

I find it to be absolutely unreal how it takes till almost 6 o'clock till the mail is first delivered to my location. First of all, this is a senior citizen housing complex where we await prescription drugs through mail order daily and I have witnessed myself as well as many others constantly walking out to our mailboxes to see if our mail has arrived for the day yet. It has become quite tiresome considering I've complained to the Union postmaster over 5 times at this point and still have not gotten a response and neither have things changed for that matter. As a matter of fact, the mail used to come around 4 daily which is ridiculous. Now, it's closer to six.

On two occasions, we sent mail to the Henry-Martinsville Department of Social Services. The first was returned and marked "undeliverable." The physical address was checked, and the envelop was re-metered and sent again to the agency. The 2nd attempt was also returned. Why is it that the US Postal Service mail will not deliver to a place of business's physical address? I have actually been there, and it would certainly take very little effort to find and deliver an envelop!

Mail delivery was stopped. After four days, we realized that there was a problem. My wife went to the post office and they told her a complaint was filed by the letter carrier about our dogs. We received no notice about this, it just stopped. My wife was told by the manager of the local office that it would be restarted, but it wasn’t.

I sent in a change of address back in July 2008 for my post box number for my mail to be forwarded. I have never received a single letter forwarded from that P.O. Box **, Baltimore, MD 21203. I also have a copy of the change of address, date stamped from the post office I mailed it from. Being a business address, I used to receive rental payments for my properties, court documents and other business related materials.

The package was shipped out July 6 tracking no: ** and supposedly, they left a notice, which I did not even receive, which I would know because I am home during the day July 8. So, I went to the local post office, 101 East Olney Ave., Saturday, July 11 and they stated they cannot find the package. So, they took all my information and said will call me back. I made numerous calls and until today, which is July 15, someone called me with no conclusion.

Bad, bad, bad! I would never use USPS in Columbus, OH! Good thing I'm moving to another state! The USPS service is ignorant, careless, non-programmatic and non-systematic. I previously resided in a small town in Idaho. I have never experienced any problems with USPS there. After my moving to Columbus, USPS seemed to hate me so much. Four to five times, my packages were thrown to the property management office without giving me a slip saying that. I waited upon a week and realized they could be left in the office, and there they were. This time, the delivery confirmation said delivered, but the package is nowhere. The new landlord doesn't accept any packages. so where the hell did they deliver that package? I filed an inquiry and am waiting for call back. I'm just sick of Columbus USPS. I'd pay more to use UPS or FedEx from now on.

On Thursday, 6/8/09, I sent an envelope through Global Express Guaranteed service to a client in Spain (a couple of rocks to do some jewels). This client has a potential of bring to my business $6,000 every month. Well, USPS lost the package. Today’s date is 07/16/2009 and there’s no answer as to where my package is. Robert ** is the Global Express Guaranteed specialist who is investigating about my package. I will tell you that his job is the worst and I will definitely never send any other package with this people. He never answered my calls. I felt that they are playing with my emotions because I want my guaranteed money back! Now, I lost an important client for my business and with the economy now, I can't afford losing clients for the negligence of others.

Package was shipped out July 6 and supposedly they left a notice which I did not even receive. I would know because I am home during the day on July 8. So I went to the local post office at 101 East Olney Ave. on Saturday, July 11, and they stated they cannot find the package. So they took all my information and said they will call me back. I made numerous calls and until today, which is July 15, someone called me with no conclusion. I went there again today and the same thing: they did not find the package.

I would like to be reimbursed by USPS for $5.12 for an unnecessary extra shipping due to an error by USPS. And I would like an apology for poor service. On 5/13/09, I mailed my son's eyeglasses from Oregon to Utah. The cost of the package, including insurance, was $2.25. A week later, they had not arrived at my son's apt. On 5/22, I checked with our post office in Troutdale, OR 97060 (very helpful) and they said they were scanned on 5/16 in Provo, UT 84606 as undeliverable and were on their way back to Oregon.

My husband sent 3 packages from Aviano Air Base PSC 103 Box 1023 APO, AE 09603 Priority Mail, and only two arrived. It has been several weeks and still no sign of the third package.

I went to the post office to buy 1- or 2-cent stamps. I had my 10-pound dog with me. I tied her on the handle of the double doors to the post office as they don't allow dogs in the post office. I could also watch the dog as I was waiting on the line. It took about 10 minutes to be called for service.

We had been insidiously not been receiving and losing mail over the past three weeks and finally it came to a halt. Our mail consisted of medical reports, social security communications including Medicare card, parcel from Amazon.com, Journal of Radiology from the ARRS, JAMA, Diagnostic Imaging, Cancer, local magazines, and international magazines by subscription. These are all we can stock of now. We do not know what else has been lost. The local Orange sorting office was completely hostile and the supervisor refused to talk with our carrier. He also gave us a lecture of how things were not maintained on record for every item received.

I had to two Xboxes repaired by the following company: VIDEOGAME REPAIR SERVICE at 451 Church Street Swoyersville, PA 18704. Order number: **. The boxes shipped from VIDEOGAME REPAIR SERVICE on 6/10/09 and I have not received them as of 7/14/09. My USPS tracking number is **. I have contacted USPS three times now and each time I am told that they do not know where the box is. Two Xboxes plus repair bill is a total loss of $1000.00.

I am writing to complain that I get no mail delivery on my side of the street. If I had known I had to pay for mail service, I would never have bought this house. It is unfair, backdoor tax of the people on this side of the street. If we wanted to have our mail delivered "closer", we would have to put a mailbox across the street in front of an elementary school where it would be vandalized and/or stolen by the school children or their parents. This box would only be accessible if we cross a busy highway state route 7 to collect our mail. This is both dangerous and unfair. The people on my side of the street pay taxes and rising post office box fees for shoddy service and dangerous inconvenience.

I never received a package that was on their USPS tracking website as delivered on 7/10/2009. Tracking Number is: **. Shipper address is: ** Cincinnati, Ohio 45202 per Brooke. I spoke with local post office, they cannot find it. It was the different mail carrier than our usual person that day. Jennifer, from local office in Temecula, CA, indicated that she spoke to the person that delivered that day. That person indicated they left a package but a different package not for my address.

I have an issue that needs to be addressed: I mailed a box with a jacket in it from Glendale, California, USA to an Australian citizen: **, ** Weller Street, South Australia, Australia 5034. He has not received it. Can you please check on the item, custom's form # **? Please, let me know if it left the USA as I have inquired the Australian post on the same issue. The post office just gives attitude and refused to answer my questions.

A lawsuit was settled in Minnesota. I received a letter telling me that they would be sending out checks on the 29th of May. I know the mail can be slow sometimes but not that slow. Can you tell me if or when that is going to happen?

I went to Massachusetts to visit family with my 3 month old son. My dad and stepmom bought him about 200 dollars worth of clothing since he grew out of most of what he had. I came with 2 bags and when it was time to leave, I had 4. I flew Delta (which I will never do again). The 1st bag you checked is 15 dollars. 2nd bag is $25 and for some reason they wanted to charge me 390 dollars for all 4. So, I decided to have my mom mail me the last 2 bags instead. She sent them on July 3rd and on the 6th I received 1 bag (the 1 that just had random stuff in it, of course not the 1 with the clothes). And it is now July 13th and I have not received the 2nd bag. All the post office does is "log" the issue. They should just be straight up with you and say, "Look it's not our fault you didn't get it insured or the label fell off. Or one of our workers liked what was inside. Better luck next time"...I'm so depressed because now my son has only 3 outfits that fit him and not for much longer. And my husband and I have no extra money whatsoever. Well I'm sure this will do me no good either. I just wanted to make other people aware so they don't go through what I did.

A non-altered flat rate shipping box, just taped edges only, for shipping flat collector magazines, and portraits should be charged the flat rate charge. My boxes were never altered, just flat. USPS website nor the rude counter girl named Debra, failed to mention this to me and did not charge me the flat rate charge. This is false advertising and a weights and measures violation. P.S. There are no signs whatsoever in that Main branch, stating this silent policy. Thank you for your time.

I had delivered a package to my mother that had birthday gifts and other things. I had shipped the package at the post office on McChord AFB, WA 98438 on June 26th 2009. She still has not received the package. I did not buy the insurance because that is too much money and I have never had a problem with you before. I did not receive a tracking number or nothing when I shipped the package. Is it just taking a lot time to ship the package or is it lost? After this experience, I am doing my package shipping through UPS, FedEx, or DHL. Since we are paying you to deliver our packages, we trust you to get the package delivered on time. There is no excuse why the packages get lost. Because of this, I am out of about $70. Thanks, USPS.

Well, I'm from Peru. My sister who is in Portland sent me a Sidekick Gekko about 3 months ago. Nobody got any clues about where my Sidekick is. No insurance. What can I do?

I am sending this in because we have put in many complaints against this post office and nothing has been done. We have had mail misdelivered and lost, and the postal carriers just not bringing mail. This has happened before in this area and postal workers have been arrested. We have called the post office and they don't even care about this. I don't receive my meds that I need to live on and other mail. Something needs to be done about this, they need to be held accountable as this is my life they are messing with.

On 7/4/09, I mailed 2 bills to AT&T. I dropped them in the blue mail box outside the facility. Someone must have taken both letters from the box. Commerce Bank of Kansas City notified me that one of the checks for one of the bills to AT&T had been fraudulently altered and that funds had been deducted from my account. I am sure that a postal employee had something to do with this. How can you trust the mail service now? Besides being threatened with phone disconnection since I am thinking the bills are on their way to AT&T, I am out of an additional $140.00 because of this postal theft.

My dad sent me a really expensive laptop ($1300) for my school from Greenville USPS branch office in Wilmington, Delaware. It was sent by priority mail. He paid close to $16 plus $3 in tape in the large box pre-paid priority mail with a standard shipping speed of 2-3 days. This was on July 3, 2009 at 12:38 pm. It has been almost a week now. I have made almost 20 calls to USPS to find out where my parcel is. All I have been told is that there is nothing they can do since it does not have a tracking number! What the hell do they mean by that? First of all, we paid $20 to have it shipped from Wilmington to Chicago. It’s not a free service that they are providing; it is there 100% responsibility to take care of each and every package they have equally. I asked them what my options were since the parcel has been lost now. I was told once again that they can’t do much since I didn’t have insurance! This is ridiculous. There is nobody who is really willing to do anything. I don’t even know whom to complain now! I just want my package!

This has been an ongoing problem since we moved here in October of 2009. First, our mail was being delivered damaged simply because the mailman did not want to close my mailbox lid during the winter months and so our mail would come in soaked and illegible. Many times over I complained and they would call and state the problem would be resolved, which after about 7 months of receiving my mail damaged, due to snow then rain, they finally started to close my mailbox lid. However, now I am not receiving mail hardly at all. As of this date, July 10th, 2009, it has been 4 days since we last received mail. Prior to that, there have been times where we do not receive mail. Incredible for a new homeowner. There are bill collectors calling and saying that our mail is undeliverable or returned to sender. Very confusing.

I have been receiving wrong mail, it being a neighbor's mail, constantly over the past 4-5 years. As of late, the mail that I receive is 50/50--50% belonging to me and 50% belonging to a neighbor with a similar address. I have contacted the USPS on numerous occasions, but to no avail. I am at my rope's end with them and am seriously considering legal action for what to me is a form of ongoing harassment. Can someone please help me?

The Randallstown branch post office forwarded my mail in error to my ex-husband forwarding address in Frankford, Delaware. Apparently, he completed a change of address card for himself and marked individual, but the postal worker just looked at the last name and forwarded all of my mail for up to two weeks to his address out of state. I inquired about this in person on 6/30/09 because when I went to get my mail from my PO box, I had only two catalogs and no mail. I went to the desk and spoke with the clerk. I explained to her that I'm a domestic violence victim who recently filed for a divorce and I wanted to make sure that he hadn't tried to do anything with my mail. I explained that I had the only keys to my box, but that I've always had a nice amount of mail to the point that I've been asked if I wanted to upgrade.

My daughter came home in June from medical school in Grenada. While she was home, she ordered her books for her last semester. We received her books and decided to send them on to Grenada so that she would not have to carry them as well as her luggage. I took them to the Post office here in Port Saint Lucie and the clerk told me that it would take 7-10 days for arrival. I told her that it was fine, they will be there before she starts class. This was June 18th. Twenty three days (23) later, she has not received her books, nor did she receive the other box with her soap, face towels, water bottle and other personal items. The post office charged me $112.30 for the two Priority mail/flat rate boxes with an additional $150.00 insurance.

I received a notice in my mail box on Monday, July 6th, that I had two envelopes certified mail to be signed and picked up. To this time (July 9th, 2:00 pm), no one there has been able to locate my mail. Very important documents are in there.

We were tracking a package that contained an iPod for my daughter. It arrived in Houston on Thursday, was to be delivered Friday. It did not come Friday, so we waited on Saturday for the mail. The mailman did not deliver it, yet tracking said it was delivered at 11:47. The mailman said he delivered it to our mailbox. We think he put it in someone else's mailbox by mistake. The USPS manager, Mr. **, said that someone may have followed the mailman there and stolen it. Yet, we were there watching our mailbox. The mailman did not deliver it to our house like he said. Someone must have opened it between Thursday and Saturday and decided they wanted it for themselves.

I ordered a product from Walmart.com, a $275 product mind you. I am currently deployed in Iraq, so packages take a while which is understandable. But I waited 6 weeks for this package and no word. I contacted Walmart.com to investigate, all I got was an automated email saying "please wait six weeks, then contact us". After getting this message on the seventh week, I gave up.

This is the second time that my rent check has been lost in the mail. I mailed it at the outside post office box outside the post office and it was never received by Dixie Park LLC, % Weiss, 1495 Lambert Ave., Flagler Beach, Florida 32136. I have been charged $15.00 to stop payment on my money order for $277.00. This delayed has been very inconvenient for both my landlord and myself. I would like this matter taken care of as soon as possible so this will not happen again. Thank you for your attention.

Since Wednesday, July 1, our mail delivery stopped. Yesterday, July 6, our personal mail (credit card statements, bills, etc.) was thrown on the stairs outside our building, instead of putting it in the designated mailboxes inside the building for each tenant. The mail was not separated, but was left as a pile. It was addressed to different addressees. Later that day, my neighbor brought me my GEICO bill. She told me that she found it on the sidewalk in front of our building.

So, apparently placing a change of address form when you move doesn't ensure that you'll actually receive mail at your new abode. At least not right away. See, I was recently put in a position in which I had to suddenly move out of my house. Myself, my brother and his girlfriend rented a house from an older lady month-to-month under the condition that she could ask us to leave at any time, with adequate notice of course. Well, circumstances ended up leaving her unable to give us adequate notice. So instead of picking up rent for the month, she came by and let us know it was time to pack up and find a new place.

I put a change of address in on 05/08/2009 and on 06/17/2009 and I did not receive my mail today. Instead, I received mail for the tenants that live in apartment 3e. I have called and have been to the post office to complain. I need my mail.

I have lodged several complaints about our mail carrier over the last 14 months. On June 26, 2009, I called 1-800-ASK-USPS to lodge another complaint. The mail carrier dropped my package out of her vehicle window. This package contained fertile chicken eggs. Since the person who sent it to me was told he could not put insurance on it, I was told that there was nothing I could do if there was a problem with the package. As of today, July 6, 2009, none of the eggs developed chicks.

A package was supposed to have been delivered to me on May 1. I did not receive it. So when I received my bill, I called the company; and they informed me that the postal service said they delivered it. Therefore, I went to the post office and made a complaint. Each time, they said the route supervisor would contact me. I have been there 4 times with no result. I paid AQ a total of $70, and I feel I should at least have been called.

I did not receive any mail on Thursday, July 2 or on Friday, July 3 nor did my neighbor. I did not get my 60th birthday cards before my July 5 birthday.

I purchased a phone accessory. The company shipped it out. The tracking number: **. The shipping went found until the package reach Huntsville. It said "delivered" but it’s not in my mailbox. I called USPS and they said, "I don’t know, it was delivered." This was the 4th or 5th time it happened to me. USPS is the worst postal service on earth. How can U.S. have this kind of service? Consequence: lost package and no refund.

Our address for the past 10 yrs has been **a State Highway 56, Massena. The mail deliverer stopped leaving our mail last year because she said the "a" did not belong on our address. She sent our mail back undeliverable even though she knew who we were, where we were, and that our address has been with an "a" since our mailbox went up. This is a business and it interrupted it. The 2 homes located on this property have the addresses as **b and **c. However, their mailbox is on the side of the road the business and houses are located.

I called the post office to let them know that we have been expecting a check in the mail that was mailed from a client and we have been receiving my neighbor's mail for the past few days and I don't know where my check is. I asked if there would be a way to reach the post person to find out and maybe he/she needs to check the street and make sure that they are doing their job right. The branch manager didn't care about the situation, said the client probably didn't mail the check, interrupted me while I was trying to explain the situation to her, and yelled at me that she would check the carrier's left over mail but other than that there was nothing that could be done. She also stated that she doubted that the check had ever been mailed. I was frustrated with the branch manager. I am undergoing medical treatment and she caused more stress to me as I was trying to see if we could resolve this matter in another fashion.

They deliver the wrong mail. Someone does not watch the street names. They just look at the numbers and just stick the mail in our box. We have not received mail that came from local address on several occasions. We have gotten cards in the mail that were open when we got them, checks and cash in the amount of $100 ($50 in cash and a $50 check is still missing).

The U.S. Department of State mailed out my son's passport on the 24th of June via USPS Priority Mail. I have called the passport agency, called the postmaster in Arkansas and in New Jersey, and no one seems to know where this package is.

On 6/15/09, I mailed from said post office (into their slot) 4 bills to be paid. One bill was not rec'd by Bank of America at P.O. Box 851001, Dallas, Tx 75285-1001. This occurred on a day. I had purchased stamps at the counter after complaining to the one girl there that with the crowd present more help should be afforded to your customers. Your employees are not helpful, at times surly and just don't seem to give a hoot. Not good for your image. Where is the bill that I sent? The once confident feeling I had for the USPS is no longer there.

Mail always delivered late (between and 5 and 6), sometimes delivered early afternoon when certain carriers are on the route. The mail carrier has a snobby attitude when asked why so late. I am disabled and have to walk after hours in the evening to cash my disability payment.

I mailed a certified check on Monday, June 22nd to my landlord and as of this day Wednesday, July 1st, my landlord has not received my rent. I have called the post office 40 times this week and they stated that a consumer report has been issued and no one has returned my call. I continue to contact my bank to be sure the check has not been cashed.

I am furious! I shipped out a phone for repair on June 23rd, 2009. It was sent out priority certified, which should have arrived within 2-3 days maximum. It was going out to the same coast, nowhere far. As of today, it still has not left Brooklyn (where I shipped it from). I called them and of course, the package is nowhere to be found! What kind of service is that! How do you lose a package? I tried making a complaint and nobody wanted to listen, and they kept saying I cant file an official complaint until 15 days after the fact. I am never using USPS again. I've always had nothing but problems with them. The facility itself is beyond horrible. Always packed, line through the door, because everyone is in the back laughing and not working. The two Chinese and African American ladies working at the mere two windows are slow as slugs. Horrible service. Talk about government services.

I collect antique postcards and other items from Florida. I make sure everyone puts on the envelop "do not bend". That must be a beacon for the postal employees who are half wits. I continually go to my postbox, which is about 6 x 8 inches and find my 8 x 12 in flat packages shoved in there with "do not bend" on the envelop. I have complained to the Orlando post office, but they are full of excuses and promises that never hold up. There is no accountability. They are all liars and fools. I have heard the post office may be shut down over time. Well good riddance. They are worthless now. I hope they rot in hell for the sins they commit daily with the consumers.

Due to the poor economy, I'm finding work where I can--currently out of state. I have tried multiple times to have my mail temporarily forwarded. The USPS has, multiple times, failed to do so. While the majority makes it, I get a call every 2-3 weeks with something else that didn't make it. Complaints to an email address get a long-winded reply and promise that someone will contact me at the number I gave. The latter takes 1-3 weeks, and then somehow, they find my home number and call that! How helpful! Except that, as noted, I'm not at home. They leave a number which is never answered and messages not returned. I simply have to hope for the best and lower my expectations.

My mail (specifically my packages) has been being held by this post office for the past week. The mailman started out delivering them as required and knocking on my door to give me my packages that don’t fit in my mailbox. But now, they hold and collect my packages and put the wrong date on the pickup slips to make it seem as if they have made multiple attempts of delivery over time, when in reality, they have not made any attempts. When I confronted the postal worker at the post office earlier today about this situation, she just said "we collect the packages for you". This is inconvenient and wrong of them to do.

On Friday, June 16th 2009 at around 9 am, I shipped a package via USPS express mail services to my son, Harsh **, living in Iowa city. I paid $15.20 for express mail as I wanted the package to be delivered to my son next day as it was urgent medicine. I was told by a post office employee that if my son does not receive by 3pm the next day, i.e. Sat, June 27th, USPS will refund the money. My son did not receive it on promised date, i.e. next day and he waited for the delivery whole day at his apartment. I had even included his cell phone number when I shipped the package so delivery person can contact him if needed.

My mother mailed a large bankers draft from UK by registered mail on June 3rd 2009. It arrived in USA, NEW ISC on June 5th complete with Royal Mail tracking number. It has never been delivered. My mother contacted Royal Mail, who told her as it is in USA it is now responsibility of USPS. I have spoken to post master at local post office, to reps at tracking center, even had local senators office try to get an answer where this is. But I just got the answer, "Registered Mail is slow. It should have been sent express and we cannot track it." No one wants to try to look for it. We've been told it would be signed for by every individual who handles it, but no one will look at this record to find out where it is. My mother is elderly in her 80's and is becoming ill with worry where it is as it's been taken from her bank account and cannot be replaced. This money was sent to help cover bills, etc. and now we are getting more behind. Our mortgage is now in arrears as we needed this money to cover a payment.There should be a way for the post office to track this letter, but they just refuse to do so.

I moved and I put in a change of address on 05/08/09. I am not receiving my mail. The mail is being put into my old apartment box. I've called USPS at 1-800-275-8777 to complain about this and I have been to the post office on several occasions to complain. I have filled out another form on 06/17/09 and my mail is still being put in the wrong box. On several occasions, the supervisors had to come out and put my mail in the correct box after me calling to let them know I am missing mail. Me and my children's name are in our new box and the mail person continues to put my mail in the old box. This morning, 06/28/09, I found my mail in the hallway and that is because it was put into 6J box. My old box is 6J, my new box is 3C. Also, on several occasions, the mail person has put mail in both my new and old box on the same day.

Package was sent to Jacksonville, FL 32218. Package had a tracking number for delivery confirmation. It was sent on June 12, 2009. Delivered on June 15, 2009. I am currently deployed at sea and had the package sent to my roommate's house for his wife to receive while I am out at sea. She regularly checks her mail and had not received the package, nor a notification that package was awaiting pick up at a local post office. I am very distraught as I cannot currently go to the post office to direct my attention to this matter. The package contains legal documents, including power of attorney, photo copy of my license, a license plate, vehicle registration and privileged military documents.

It seems that our mail is not delivered to our address but to our neighbor's address and our neighbor gets someone else's mail. This has been an ongoing practice with this mail carrier. We never know if we got mail or not. My paycheck is mailed to my home address. Even though I have direct deposit, I cringe when I think that one of my neighbors has information that is confidential. Also, my bills are sometimes late because of the mail being delivered to the wrong address.

I bought pairs of sunglasses and shipped by USPS Express Mail International on date, 08 June 2009, and the guaranteed delivery date, June 15, 2009 (tracking number: **). However, the parcel still hasn’t arrived until today.

I mailed 5 bills at this station on Sunday, June 7, 2009. My creditor still has not received these payments nor have my checks cleared my bank. I would like to know what happened to the mailed bills that I deposited in your mailbox station outside of the Handley Post Office station with proper postage and return address. If I could please get a response as soon as possible as to where my bills went or could be. Thank you.

Can you believe it? You pay for a service and they are supposed to do their job. But they don't. My box arrived at its destination empty, with a note 'item damaged'. The box was obviously tampered with and re-taped. Maybe UPS is better. I lost $45.00 worth of merchandise plus $11.50 shipping. I paid them $11 to destroy my item.

On May 13, 2009, I used the Susana Oaks Postal Center to send out 2 packages to Martinsville, VA. On May 22, 2009, I once again used the same Postal Center to send 1 package to Woodland Hills, CA and another separate envelope to British Columbia, a total of 4 shipments to 3 different locations. On June 2, 2009, it came to my attention that none of my shipments had reached their destinations. I went to the Susana Oaks Postal Center to inquire. I was told by Maria (Owner?) to give the shipments more time and that she would check it out and call me. She also gave me her cell phone number.

Last week and again today, mail from another address on my street was delivered to my house (single resident). I live in a community with numerous transients (several universities) and I have to wonder where did he deliver my mail? Will I be a victim of identity theft? Several complaints have been filed with no resolution. If any identify theft occurs and can be linked to the results of repeated and unresolved error in delivery, namely my sensitive mail delivered to another address, I must take legal action for damages. Only their services can prevent this from happening.

I ordered a package. The package was shipped from the store. USPS said there was a delivery confirmation but nobody signed for it. How do I know if the postman didn't just confirm delivery and keep the package for himself. There really should be more rules about how the post office handles packages and their delivery confirmation system. I lost the money I paid for the package and someone got something for free because the post office is incompetent.

The Post Office damaged my package and returned it to me stamped with "received without contents." It was clearly damaged by the Post Office; the package was crushed and opened, and the contents probably fell out at the Post Office. The package had been secured with packing tape as always. This seal had been cut? No, the package was not insured, but the Post Office won't refund my postage or address the damaged they caused. They simply have stated that there were no contents enclosed and can't or won't issue a refund to me. The content value was $164 plus $7.69 for shipping.

I sent in a change of address form, before I moved from Colo.to Nebraska. It has been over two weeks, and still, there's no mail forwarded. I tried to speak to the branch manager, but he didn't have time to hear my complaint and hung up on me. I have bills that need to be paid, and due to their incompetence, I will be charged late fees.

I live in an apartment complex which has a section of small individual mail boxes where I pick up my mail. Around May of 2008 I went out of town for four days. About a month went by and I realized I was not receiving any mail except magazines and flyers. I called my local post office and I was told my mailbox had filled up; when this happened, my mail was held for ten days and then an order was put in the system to stop delivering mail. I told them I'm just realizing my mail is not coming, so can they please start delivering my mail again. Since my mail is still being returned to sender, I have incurred major inconveniences, including late fees for bills that I have not received and a disconnection. I have not been able to do my banking. My bank card has been returned to sender three times and there were so many other incidents.

Last month, I mailed a check to AT&T for my residential phone service. When I received my bill for this month, it showed they didn't get my check for the previous month and had now billed me for two month plus a penalty charge. I called my bank to see if any of the other checks I mailed at the same time had cleared including one to AT&T Cellular. All had cleared except the check to AT&T residential.

I've had a check mailed on 06-19-09 by priority mail and I still haven't received it yet. I've contacted the sender, which is Xilbris, several times in regards to my check. However, they hadn't sent it yet. I filed a complaint with the BBB and I received an email assuring me that my check was sent out on 06-19-09. It only takes 3-5 business days to receive priority mail. It's past due and I need an explanation. I'm unable to pay my bills.

I called the main post office in San Clemente to complain that I was not receiving my mail due to my mailbox being loose. I called to ask why, since it is deliverable and not a safety issue. It's absurd that my mail is not being delivered. The box is loose, and nothing more. In my conversation with John **, general manager, he was completely rude and unprofessional from the beginning. I told him that I didn't like his tone or attitude and asked for his superior's name. He responded that he didn't have one and that he was the one in charge.

We have a lazy postman that does not like to walk up the stairs to get a signature for certified mail, so I missed deadlines for some important information.

I used USPS's (US Postal Service) services the other day to purchase 2 money orders that equated to $1500USD and sent them priority mail with tracking to my home address. Five days have passed and the package still hasn't arrived. I thought it was odd because priority guarantees 2-3 business days and the package was going to a town 2 hours away in the same state. Also, I had done this and used this service a few times before without any hassles and my package always arrived safely within 3 days.

I went to post office on my way to work to cash a $50 money order my niece sent me. (I bought a computer for her to use at college and she is paying me back $50 a month). I walked in and knew I was already in trouble by the clerk’s demeanor. He said, “I just started and I don't think I can cash that.” He then looked inside his computer and drawer and said “I don't have enough money to cash that.” I said, “What do you mean, it's only for $50?” He said, “You'll have to come back later.” I said, no, I can't come back later and I want to speak to your supervisor. She walked in and said that's the way it is. They have what they have for money and the clerk, who (maybe) could cash that for you, is gone to lunch and his drawer is locked.

I had ordered a really expensive handbag on 6/11/09. I paid for an express mail so I can have that order delivered right to my door. Well, 12 days go by but I still have not received anything. When I went online to track my order and check the status, I found out that my item was delivered on 6/15/09 at 9:15 and it was signed by Xochilt ** (that's me). Apparently, someone signed the order using my name, when at that time and day, I was at work. Overall, someone forged my signature, which looks really fake, and that person took my order.

On May 1st, we sent a package to Mexico. As we wait to the clerk, a lady was complaining about the service, telling that they need to be more competitive, etc., we did not care. We spoke to the clerk and we ask to send the package. She asked what it was and we say is a Nintendo DS. She just opened an envelope, weighted the item and charged for it, and told us in 6 or 10 days it will be delivered.

I sent a package to Syracuse, New York express mail on June 18, 2009 with a guarantee that the package would be delivered by 12pm June 19, 2009. Apparently, the package reached Binghamton on June 19, 2009 at 5:00 am and someone at the postal office in Binghamton, New York sent the package back to New York. The package was sent to the White Plains Office, then to the airport (Jamaica Station), then to Yonkers where a notice was left stating to pick up the package. No reason was given for failure of delivery. Moreover, the post office is closed on Sunday. Therefore, I cannot pick up the package until Monday.

I have a Postal Deliverer who either considers themselves a great practical joker or just doesn't care too much for their job. Every day I get mail, my mailbox is left open. I have gone to my local post office and personally asked for this to stop. I have left little notes taped to the porch next to my mailbox asking politely for the mailbox lid to be closed. Neither action has worked in the slightest.

My daughter is currently working in Shakopee as a summer student. She forwarded her keys to her apartment and post office for me to check her mail as I would be going to Arkansas. The letter arrived to me in Georgia empty, torn up and taped up with nothing in it. No statement from postmaster stating mail was damaged or anything, just empty. No one knows where the keys are and my daughter is out of her dorm. When she returns, keys will cost $100 each for on campus dorm and post office key for ASU campus.

I purchased an item through PayPal to be delivered by USPS. Tracking of item showed "delivered", although item was never received. I called Post Office and spoke with Chris (supervisor). I was told after "investigation", my normal postal carrier was on vacation and substitute carrier must have delivered package to wrong address. I contacted PayPal who said that because package showed via tracking as delivered, I was unable to get my money back. I called main postal services number and was told they were not liable, even though I received a letter from the local office stating that they were responsible for erroneously delivering the package.

I mailed a package in May 2008 from Philadelphia to New Jersey and it got lost. It says it was processed in Philadelphia, but then it vanished. No one at the post office was helpful, they just state that I should have bought insurance. If they were the last ones to have it, shouldn't they be responsible for knowing where it is? I did buy delivery confirmation, which did confirm that it was never delivered. I had to refund the buyer $23.88 and now have complaints on my record for not delivering (since it was over a year ago, I can no longer view this online though).

I would like to make a formal complaint about an incident that happened with a postal employee today on 3rd Avenue between 58th and 59th St. I was driving down 3rd Ave. with a friend in my car to go to Home Depot to pick up a few things. As I was attempting to pull into a parking space, a postal truck pulled up very closely to the back of my car and would not go around. I assumed that he did not see me trying to park and I moved up and signaled for him to go around and that I wanted to park. He would not go around me and continued to follow closely terrorizing me as I moved upward. Since I didn’t have a lot of time, my friend got out and went into Home Depot to quickly get our items, but I still needed to pull into the space so that I would not be double parked on 3rd Ave.

I am not receiving any of my unemployment checks. However, I am receiving the rest of the first class/DPS mail for my address with no problems. I want someone to investigate the situation. I am behind on all my bills due to the fact that I am not receiving any of my bi-weekly checks. This could ultimately cause eviction/turn-offs due to non-payments.

I sent a certified mail on June 6, 2009 at 1 pm containing 2 checks from the IRS going to Wachovia Bank in Richmond, VA to be lodged in my account. There is no update on it up to this day, June 15th. I called the office and spoke with a worker, who told me there is nothing they can do because the mail did leave their office, but there is no record of it anywhere. She contacted the post office in Richmond, VA. They in turn have no record of receiving it; therefore, she told me it could have been delayed or misplaced at the sorting office, which would be the next stop after leaving their office en route to Richmond, VA. She’s telling me this was not an express mail is not guaranteed to be delivered in a specific time. So what’s the use of paying for certified mail?

I was having trouble with my Safari web browser crashing on me the day I mailed a package and the USPS charged me three times to mail one package. I paid $5.37 three times. I think you should credit my card for two of them. That would be $10.74. Plus once you charged me for insurance, the first one had insurance on it. After that, I just wanted to get it printed as fast as I could before it crashed. Thank you.

Before I moved into my new home, someone else was going to move in it. However, they didn't, for whatever reason. Very soon after I moved in, I did my change of address online because it is easier for me. I couldn't use any of my old utility companies because they did not service my new area. So I set up all new utility companies and they all only have the new address for me. I have not received any new bills in the mail. I just found out why today. They are being sent back saying "moved, no forwarding address". I moved in this place on March 17, 2009 and it is now June 16, 2009. Three days after I moved in to this place, I was laid off and put on unemployment and the first week of April, I was supposed to have received a letter notifying me to attend a mandatory orientation since I didn't get the letter. I was docked $360 on my unemployment. I would like to know if I could get reimbursement for this or at least a letter that I can send to the Unemployment Commission to see if they will reimburse me there. I thank you in advance for your help.

I lost 5 packages. I sent one back to the store. Mail truck blocks my driveway and post office worker Tom is rude every time I question about any lost packages. I have lost money and merchandise.

I live 5 blocks from this PO, so I go there to buy stamps. Almost every occasion, there is a line of 6-10 people and one person attending to their needs. It is evident there are other workers available, but they are not attending to customer unless, as today, I asked them to speed things up. I confess I was angry; thus, I left 2 sheets of 2 cent stamps (40 in all) where I had bought them. They disappeared. My point is this: today with the trend away from the use of US Postal Service to cyberspace, it seems postal workers should do much more to make the whole process more efficient and timely. Their attitude stinks. As a consequence, my blood pressure went up and my valuation of the US Postal Service went down.

Mail is still being delivered to the old address, instead of my temporary new address. A bill that needed attention was not forwarded here.

I have been having problems for about three years now with them. They send my mail back to the sender on a weekly basis always saying something about it being a wrong address. A friend of mine said that a lot of times it’s just that the post office tends to lose mail on the way to your house. So I took out a post office box also for important things like checks and such. They have been sending those back too. So they can't even put it in the box in the building that it delivers to. It is really disappointing. I have been thinking of just going to the next town over and seeing if it’s any better there.

On June 1, 2009, I mailed a package the size of a shoe box via Priority Mail. The package was going from Melbourne, FL 32940 to a company in Sacramento, CA 95825. To date, the package has not been delivered to that address. Postal employees whom I have talked with at my local PO claim there is nothing they can do to locate the package. The package containing a wig valued at $85.00 is lost. Not only am I out the cost of the wig, but also the cost of postage ($4.95) for Priority Mail, for a total of $89.95.

My personal and business mail is being tampered with and Mr. ** claiming to be the head manager over the downtown post office states there is nothing he or the post office can do about my mail being pre-opened before delivery and about the refusal of delivery after I complained about it. I told him I could get statements from Al Power, Alagasco, Geico and others on their mail sent to me which I never received. I have a right to unopened mail, to the delivery of all mail sent to me and the respectful treatment of those rights when dealing with the postal service. The opened mail was from my college and would have contained $5,500 check for student loans but I did not take the summer semester. This is the third time my college mail has arrived opened for a new semester, when does it become safe again? Hackers at the public library are also causing identity theft for its users. I was compromised at the end of my semester this year too.

On May 12th, I went in and paid to have a letter sent certified. It was very important. I never received my return receipt. I would like a letter explaining that it was lost and what efforts were made to find it and I would like my money refunded at least. Mr. Dale ** was rude and said maybe I put a wrong address on the envelope. I am a Manager of a business and always proof what I do and I think Mr. ** should show more respect in how he treats a customer. I contacted him this morning because the person in his office never bothered to call me back.

At 5:14 PM on June 6th, a U.S. mail postal semi-trailer #120 with DOT 506004 Hickman Transport almost sideswiped us. We both continued on to our destinations and never did stop the truck. Still, we wanted to give information on this truck and his driving. There was no damage though, just his poor driving.

About three days ago, we received a pink slip in the door saying that the mailman came by, no one was home, and that the package would be available after the weekend at the post office. Somewhere between my house and the post office, it disappeared or they are just so unorganized (it is a big box, so it would be hard to not find it in the back room) that they can't find it after the two times we've been there and asked for them to look for it three times each day. This is the second time we've lost a package full of important memorabilia and irreplaceable things from Romania from our family somewhere between our house and the post office and the postal workers who don't seem to know how important this is.

The mail man misplaced two of my packages and put it in someone else's box when I clearly had them labeled with my full address, apartment number and box number. When I tried to ask the employees what happened, she told me that the mail man was confused about how I labeled the packages. This was a little hard to take in because this never happened with any other package I had prior to this incident and they were labeled the same way. The employee told me that the person that usually delivers my mail had taken a vacation and that a new mail man had been assigned this paper route and that he had some confusion about how I labeled the packages and he put them in the wrong box.

My employer has mailed several paychecks to my Bay City address, none have arrived. I am getting the runaround as to whose problem it is. I have been financially stressed the last six weeks. Everyone promises to get right on it. In the meantime, I'm broke.

My aunt mailed me and my brother each a Certified Letter containing a letter and a check. The mails for both items are supposed to be routed to the Baychester Post Office in The Bronx and I'm sure of this because (1) this is where I rented the P.O. Box, and (2) this is where my grandmother's mails come from according to her address and I know my carrier personally. My brother received his letter on Wednesday, June 3, 2009 from the Baychester Station and my letter was never scanned and therefore is actually lost in the mail system. The letter was mailed from Andrews Air Force Base in Maryland 20762 on May 29, 2009. My brother has already received his letter and sent back the Certified Return Form that was attached to the letter. When I contacted the Baychester Station, they said that they never received the letter and that it was never scanned in at their location, but when the postal worker looked into the computer he said it asked if P.O. Box ** is a P.O. Box and someone checked no when in fact it is.

On May 1, 2009, I mailed out two packages, both of which were area rugs. They went to different places in Georgia. It's June 10th and one of the rugs (most expensive) never made it. I paid for delivery confirmation, but when you track the number it only list the post office it started out at. I keep getting the runaround that oh, it's probably a big post office and they are handling a lot of packages. Whatever! It doesn't take that long to receive a package. So I am out the cost of shipping and the refund that the company owned me for the rug that never made it. I even asked if it's possible that it was stolen. The response was they don't see why someone would do that with a tracking number. Why not? The rug was $50 and that doesn't include the shipping cost.

I had a package delivered from Sea Corals and it arrived damaged. I contacted Canada Post and they told me I had to contact USPS. I contacted them and they told me to have the company file a claim. Four months later, I received some paperwork to fill in. I filled in the forms and mailed them out two days later. I contacted Sea Corals and they called USPS. Apparently, USPS sent out a form for them to fill out. They never received the form so I had them contact USPS again and again. The fourth time they apparently send out the form, it arrived. The form was received by USPS on May 18, 2006. I received the package on November 2008. It has been seven months and the problem still hasn't been resolved. I can not believe that USPS mail does not arrived three times. How can it get lost so many times? Is USPS that bad or did they not send out the forms the first three times?

The Platteville Water/Sewer Department is regulated by the Public Service Commission of Wisconsin (PSC). When someone fills out an application/termination form with a new responsible customer listed, we have to inform this customer that the water/sewer billing is going to be put into their name.

I had ordered some packages via eBay. Our mail carrier (all I know is his name is Tim) left 2 packages at my door on 4-23-09 and 4-24-09. They were stolen! We live in an apartment complex and no packages are supposed to be left at the door (that is just common sense). We have personal lockers (package boxes) up where are mailboxes are instead of putting my packages in the package boxes like he was supposed to. He left them at the door where over 300 people could have access to them. The packages were valued at over $150.00.

I mailed 19 packages from Saltillo, Mississippi to Aviano, Italy. Eighteen packages made it to my destination. I could barely afford to mail all of the important boxes, let alone insure each of them. Well one did not make it and it contained all of my shoes and clothing I had just purchased. I lost over $100.00 in merchandise that I cannot replace because I live in a very remote part of Italy. We are US Air Force. Most online businesses will not ship to my address hence, the shopping spree in the states for my kids school clothes.

This is the second piece of mail that has not made it to its destination. Both have cashier's checks in them and one of them were very important papers on my properties so I am outraged over the total incompetence of the U.S. mail. I have lost over a hundred dollars and important legal papers on my properties just floating around somewhere for someone to open.

I had a laptop computer shipped to me from Milwaukee. It was sent via express mail, with tracking and insurance. It never arrived. The post office can only say they received it on May 4th in Milwaukee. After numerous visits to the local post office, checking the tracking status online, and calling the 800 service numbers, nobody was able to help me locate my computer, or was even interested in helping. They all said the same thing "this happens all the time, just file a claim after 21 days".

On 6/3/09 at 10:09 am, I went to the Crosby, TX post office to mail out some important documents (i.e. a check). I was waited on by clerk, Alice. I told her that it needed to be delivered by 6/5/09 by 5 pm at the latest and asked her how I should send it. She told me since it was only going to Houston (zip 77014) that I could send it priority mail with delivery confirmation (so that I could track it) and it would be there on 6/4/09 as it was only a one day point. As of today, 6/5/09 at 6:14 pm, the only information provided to me is that my letter was accepted for delivery on 6/3/09 at 10:03 am at the Crosby, TX post office.

We are a small business that have been shipping with USPS over 300-400 small packages a day, selling consumer electronics. Packages were always disappearing, whenever our usual pick-up driver didn't come (which became often). We have complained several times to the supervisors about this problem, but we were threatened repeatedly to cut off our pick up. This continued, until we were permanently shut down, and our funds are frozen, after a big batch of stolen packages. Until then, we were eating missing package costs, and resending to customers for over a year, which ate up most of any profit left.

I have been living in the same complex for 10 years. Three years ago, I was transferred to a bigger complex. Furthermore, I have been having many problems with the mail. Finally, when my daughter’s graduation money that her father mailed, and my brother’s was missing as well, I got concerned. Eventually, I followed all the procedures in this type of situation with no response of my needs after many reports with the hotline as well as the local post office mentioned above. My daughter has a disability and through all the barriers, she is positively graduating in the honor role. Sad to say, she has no money for prom dress or graduation dress.

I mailed a package on March 30th. I have a delivery a confirmation number. It is **. This was never scanned, after it left the Wixom, MI post office. I have called many people, and nobody can tell me what is going on. I feel that I just get blown off by everybody working for the USPS. I would appreciate somebody to actually look into the situation, and make some phone calls, not just tell me to wait whether the package may arrive still. I have waited for almost 3 months. I have been very patient, but my patience is running out. The item I shipped was the front struts off of my truck so my truck has been not been drivable since March 30th. The item I shipped was the front struts off of my truck, so my truck has been not been drivable since March 30th.

First, I sent a check to Unum Insurance Co. Portland, Maine 04104 via priority mail in Portland, Maine. The track and confirm online delivery confirmation showed it arrived at the pickup point in Portland, Maine 04104 on May 21,2009 at 11:26 am and delivered May 21, 2009 at Portland, Maine 04104 at 11:27 am. Note, this is one minute later. A representative at Unum said they have not received the letter as of today 4 June 2009. A local postal representative stated it must have gone to a Post Office box and yes, it was addressed to a post office box but has gone into never-never land. Second point, I bought a coin set on eBay that the seller said was mailed by priority mail the 21st of May 2009. I still have not received this item as of 4 June 2009. I do not know if it had a tracking number or not.

I sent a package with delivery confirmation on 5/19/09. It arrived at the post office on 5/21/09. An attempt to deliver was made and a slip was left in the resident's box to notify them of the package. For days, we have tried to locate this package and everyone, except the post office where the package originated, is feigning stupid. I have been told that the postman doesn't know what he did with it and they want this answer to be sufficient! Am I crazy?

I shipped a pair of expensive shoes from here in Buffalo to Canada (less than an hour drive from my location). I listed what I was shipping on the Customs form and the value of $300. I didn't insure the item because it was only going less than an hour away and it would have cost more than double to do that. I figured it would be fine. I was wrong.

I returned two packages of Enylten products via USPS on April 30th (with no insurance). The Enylten address is only down the street, five miles, and yet both packages got "lost". I could understand if one disappeared, but both? Something is rotten in Denmark! I lost a $240.00 credit.

On April 30, 2009, I decided to send my son's laptop back to the company it was purchased from for repairs. My husband runs a home based business and printed the shipping label with delivery confirmation here at home. He mails over 40 packages a day and knows exactly what to do on that. His mail is taken here from the house by the mailman. On this particular package, we had a shipping label from the company and the printed postage from online on the box. The package was picked up and scanned into the system at USPS on May 1.

I shipped a package off the 4th of May to Austria. The package has not arrived, and the post office, after being on the phone for 30 minutes, told me there is nothing they could do! After I paid $30 to ship off! The product was sold on eBay and was worth $172.50 and the buyer has requested a refund via PayPal since he has not got it. I lost out on $172.50 plus the shipping cost.

The post office has refused to deliver my mail since I moved in August 2008. As of now, my vehicle can not be registered as I have no renewal paperwork. I have a ticket for not registering my vehicle though. I did not get a summons to appear in child support court and had that raised by default. I got a failure to appear as I did not know what day to attend traffic court. I can not get reimbursed for any amounts from DMV that they owe me as I do not have a viable mail address. The post office has stated that I do not have a right to mail services and so all my mail is sent back as address unknown even though I have provided proof I live there and have lived there since August 2008.

At approx 2:30 today, June 1st, I kept dialing the post office and someone would pick up and then hang up. This happens quite often at many of the substations, not just this one. Very annoying especially if calling from a cell phone where you get charged and use your minutes. I know this is not a huge problem but it is not the way things should be. Whatever happened to customer service?

My purse was left at a hotel when on a business trip and the hotel sent the purse via USPS to me directly. It is now three months later and the location of the package is completely unknown. It was sent from Sun Gold Lodge Taos, NM 87571 and was to arrive at Davis, CA 95616. Though they should have, they didn't send it insured and so there is no tracking number that they could give me. I have been calling them and the USPS to see what happened to the package but the hotel swear they sent it and USPS tells me there is nothing that can be done. I tried to file a lost parcel report at the USPS customer service center with a woman named Renee, but when I called back to complete the report, another representative said that I could not file one over the phone and that I would need to file a "mail lost report" online at their website. I looked and searched through their website, there is no such form.

A priority mail package I was expecting went missing. Ashley then proceeded to tell me that I could not put a trace on the package and I also could not track a priority mail package. I then sent her multiple examples of other shipments that were also Priority mail and did show all the tracking. She basically told me "good for you" and told me good luck. She was extremely rude, unhelpful and gave me incorrect information.

I bought an item on eBay.com and never got it. When I tracked it, the package made it to Boston and was lost. When I called the post office, they said they had no further information.

I used to receive Proactiv solution by mail every 4 months. Finally I decided to send the kit back. On February 24, 2009, I sent the unopened kit back to the company, and in separate letter I explained why I was sending it back and I asked to cancel my account. I should mention that I have sent the package back previously with no problem. I sent it with regular shipment and since the last time the company received my package without any issue, I did not ask for delivery confirmation; it was a big mistake.

I sent a package using USPS First Class Mail Service. The package has not arrived (today is the 27th of May). I called USPS and was informed that I cannot file a complaint or track the package.

Well, I don't have a really big problem with the USPS as a whole. However, a very rude postal carrier came to my door and asked if I cared if we and my neighbor got our mail. I asked him what he meant by that. He continued with a very smart-aleck attitude, a little laugh, and said that I keep on blocking the mail boxes in front of our house. I apologized and informed him that I was in the middle of moving. He gave me a little smirk and said that it happens a lot. I told him that I can't help it if other people park in front. I told him that I had heard from my roommate that we were not getting our mail so I quit parking anywhere near the mail box.

This is really beginning to piss me off. Why is my mail not being delivered? This is a second item that was to be delivered. This one has not been delivered either! So far, the post office has two (2) pieces of my mail and they have not even tried to deliver. I am home! Lazy postal carrier! Same thing last year, online it said a package I was waiting for was delivered but nothing was so I drove to the PO which is 8 miles from home and asked in person why it said delivered when it hadn't been. The lady walked into the back room and came out with my package in her hand. No one had even made an attempt to deliver but they scanned it as if they did. The lady had me fill out a paper, so there should be a record.

I purchased a cell phone on eBay May 6th. It was en route with USPS May 8th and delivered May 11th by accident to my old address where I moved out of a little over a year ago. Well, I hadn't received my package by May 13th so that’s when I started investigating why I hadn’t received my package yet. I contacted the seller and he told me that it was my fault. My address was wrong and I know I had realized I had not updated my eBay. But the post office had stopped forwarding on my mail from that address and the first time I called them, they told me they would look for it and talk to the carrier and get back to me. They didn't, so 2 days later I called them. Still they had not talked to the carrier but they said he was now on vacation during the time of my delivery and they would talk to the temporary delivery person and get back to me. They did not. They said the regular deliveryman to that address would be back on Tuesday so to call in the afternoon.

I won an eBay auction for an out-of-print book. The seller forwarded me the tracking information. The package was delivered to my post office at 3:23 am on May 18, 2009, which means I should have received it no later than Wednesday, May 20th. I have not received it. I went to the post office with the tracking info, where a man named Aldo looked around and said it wasn't in the building. He took my contact information as well as the tracking info I had printed. He said he would speak with my mail carrier and call me back the same day. He did not call.

I live in an apartment building that has no security gate, door, whatever so delivery should never be a problem. But for some reason, USPS just fails. I have had two packages shipped to me by USPS. Both of these packages had to be picked up at their office because they failed to deliver me the package. Normally, this would be fine other than the fact that I was home, sitting 20 feet from the door both times these packages were delivered. No knock, just failure to deliver notices left on my door. One was found at 4:10PM, after my roommates got home from work/class. I had been home since 3. The failure to deliver notice was left at 4. I did not leave the room I was in (I can see the front door from where I sat).

I mailed a letter with 5 precious memory pictures in a 4 x 9 envelope on May 12, 2009 going to NY, and to date, the letter has still not arrived and hasn’t been returned. What is happening?

On May 12, 2009, I mailed a 4 x 9 letter, at the post office on Main Street. It contained an email letter and 5 pictures from my christening 54 years ago. I was sending it to my Godmother who is 71 and lives in NY. I went to the post office on May 22 to inquire about what could have happened. I was given a slip of paper that read "Mail Loss Riffling Call 1-800-ASK-USPS WWW.USPS.COM/POSTALINSPECTORS". I called and the clerk asked some questions; the address, etc. When she checked, she told me that the address didn't exist. My Godmother has lived there for a very long time, and I just recently sent a Mother's Day card that she received. The clerk then took my phone number and said someone would call back, in which I was called back but was told if it wasn't certified, there was nothing that could be done.

On April 24, 2009, my son sent a laptop and carrier bag from Aberdeen Proving Grounds (APG) in Maryland, to my home in Colorado. He foolishly did not insure the package but did send it through registered mail (requiring a signature upon receipt). After two weeks with no package, we used the tracking number and USPS receipt to find out where the package was. According to USPS's website they confirmed receipt of the package at APG, but nothing beyond that. He has had no help from the postal employees there in tracking the package and has recently been re-assigned to Georgia. I am out approximately $800 on a laptop and its peripherals (it was $1400 new two years ago, I am allowing for depreciation), as well as a $120 carrier bag.

I ordered a brand new set of golf clubs online and had them shipped to my apartment. The shipper did not insure the golf clubs and USPS tracking confirmed delivery. At the time of delivery, I was home along with my girlfriend and our dog. USPS postman claims he knocked on my door rather loudly and dropped off my package. No one in my apartment, not even the dog, heard the knocking. I checked outside for the postman every time I heard a noise because I was waiting for my clubs. After reporting this claim to USPS, the postman made up 3 different stories, and the last included someone opening the door and and saying, "thank you," and apparently taking the clubs. This obviously never happened as I never received my clubs.

I went to the post office to have my mail delivered to my front door. Monique refused to help me and threatened to have my mail sent back to the sender within five days if I don't put up a new mailbox on the street in front of my home immediately. The reason the mail needs to be delivered to my front door is because I have an elderly mother that is eighty eight years old in a walker and her doctor says she cannot walk that far. I am also concerned about the recent stealing of mail in my neighborhood right out of the mailbox on the sidewalk. I just don’t feel safe to check the mail everyday while I am waiting on my social security check every month. So I am requesting that my mail be delivered to my front door just like my next-door neighbors. My check might get stolen out of the box and that is my only means of income. While I am out on the street checking my mail, I might get assaulted.

I sent a box to my daughter from PA on March 27, 2009. It has vanished. I have talked to post offices in both states, PA and Ohio. I also e-mailed postal service. I am afraid to mail anything now since there have been three things received late and damaged within the same time period.

I moved from Carrollton to Coppell effective 05/01/09. I placed a change of address order with the United States Postal Service online on 04/26/09 to be effective 05/01/30. I understand it takes about 10 business days to start seeing forwarded mail from the effective date, but here it is 05/19/09 and I haven’t seen any. I called the main office in Carrollton and spoke to Janis, the supervisor. She confirmed they had the order and said all she could do was place it to the carrier for that route. Why wasn't the order already given to that carrier? Where is all my mail? She couldn't answer those questions.

I had a package shipped (flat rate priority mail) from this location on April 28, 2009. It is now May 18th. I still have not received the package, which contained many important documents such as high school diploma, W2s, tax records, birth certificates, and pretty much my life. I had it shipped because I had left it behind during the unexpected move from Illinois to Hawaii when my husband came home from Iraq. I have called USPS, all the post offices and the USPS postal inspector. The postal inspector never returned my call (which I requested when I filed a report) and when I did follow up with them, they gave me a nonsense answer. I was told the postal carrier "has seen" the package and if she does see it, she will let me know.

Tracking label ** and electronic file number ** was said to be delivered on 5/7/09 and a notice was left. No one at my office saw a notice, so I checked online. It said I had fifteen days to pick up the package at PO 85282. I went there on 5/15/09 and was informed that they could not find it but printed more tracking information stating that it was sent to PO 85201. I immediately went there also on 5/15/09. The lady there searched everywhere she could possibly think of and said that she could not find it and told me to check back with 85282 since I was supposed to be allowed 15 days to pick it up, it should still be with them. I called them today to confirm that PO 85282 could not locate the package on 5/18/09. So I am left with filling out this complaint.

On May 4, my co-worker and I walked to the Norman Campus Post office to mail something to Dallas that needed to be there within a couple of days. As we stood in line, the person in front of us was having some difficulty with the older lady that worked for the post office. This lady from the post office was extremely rude and very short with this customer. Finally, the customer asked for her package back and said she would go to the post office on Gray Street and said she had never been treated so rudely before! I had the exact problem with the person from the post office. She was so hateful and abrasive. Everything I asked for she was very short and said, “We don't do that here.”

I sent a package to my sister, who lives overseas, for her and her daughter's birthday and to her son. The package included clothing from good quality brands like Ralph Lauren. I also sent 14K gold heart pendant, which has diamonds on the sides. I sent it on April 8 for first class mail. They told me that it will reach within 10 days. I talked to my sister. She never received the package even now, which is May 13, more than a month. I went to the postal office with my receipt and they told me to call 1-800 number. I called the number and it was a computer. I never was able to talk to a real person. Also, confirmation tracking number only showed that the package was accepted that day.

On January 14th, I attempted to ship a mobile phone back to my carrier (T-Mobile). After being processed in Bethpage, the package has disappeared. I sent it priority with delivery confirmation as I have many times before. I contacted the USPS and a claim was supposedly opened. However, I have heard nothing from them and the package still hasn't been delivered. Since I didn't insure the package, according to them I have no real recourse and I should just wait because the package is on its way. Due to this package being lost, my mobile service has been cut off. I am unable to pay the cost of the lost item and don't feel I should have to since I can prove with their own records that the package is in the possession of the USPS as of January 14. As a result, I am now facing having a mark placed on my credit because of the lost phone, in addition to my service being suspended.

I shipped a package internationally that was supposed to be delivered to Geneva, Switzerland via USPS. I paid $61 in shipping. I found out that USPS got the "shipped from" address and "shipped to" address confused. They shipped the package to my old address in St. Louis, which was in their system. I have no way of retrieving this package. Cost of a pair of nice designer suit pants valued at $100.

I was staying in Florida for a while but needed to return to Colorado. I sent 5 extremely large boxes via parcel post on March 24, 2009. I paid extra because they were so large. On March 27, 2009, I sent 5 more boxes to Colorado. Once again, these were brand new extra large U-Haul Boxes. All of the boxes arrived except for the last 2 boxes that I sent out. They left the same day as the 3 other boxes, but they never arrived.

Within a year, three pieces of mail were sent from this location to Pueblo, Colorado. Two of these were to my sister; one item was a packet of photos, which I had spoken with someone to research it. The other item was a personal check, also to the same sister in Pueblo. The third item was from my niece, same said sister's daughter, who mailed some tax documents to Pueblo. My sister may be contacted at **. Contact her daughter regarding the tax documents through my sister. The packet of photos were never found, the check has still not been received, and the tax documents never made it there.

My local postal carrier has repeatedly lost or, more likely, misdelivered my mail. I don't know if the route carrier changed but my problems started toward the end of 2008 when I started having troubles with missing Netflix deliveries. This happened three times in a row and I called the local post office but nothing improved and eventually I had to cancel my Netflix subscription. I couldn't continue paying when the Postal Service couldn't get them to me. Several weeks after I cancelled, one of the DVDs showed up in my mailbox then another month or so later another one showed up. Also, someone left one of them lying on my doormat. Apparently they had all been accounted for at that time though it didn’t much matter at that point.

A Certified Return receipt envelope (time-sensitive legal documents) mailed from Manchester on April 16, 2009 was shown accepted, however, was never moved anywhere. After several calls form our lawyer to the post office, the decision was made to send again. The legal fees and mail charges have just doubled, not to mention the time that will be charged to us for the lawyer's office calling repeatedly. I feel the postal service should reimburse us for this additional expense. We are not well off. Income has been cut 1/3 because of the economic times.