USPS Reviews

Just an interesting experience I had with the USPS. Living in the snow belt in Michigan, we get used to having to shovel the snow quite a bit. I had never had a problem with my mail being delivered until I couldn't physically go out and shovel myself. I had a broken foot; there is not much you can do with that. I had been waiting for my mail order prescriptions to come that I need for a chronic illness. But the driver kept on driving past my house and any other house that didn't have a 'clear' path to the box. I finally get a ride to the post office itself where to my horror I find out that I cannot pick up MY OWN MAIL because it didn't reach my box and in turn it's still the property of the USPS...WHAT? I paid for these prescriptions that I desperately need, and they are telling me that they have to return to sender for blocked access to deliver (something like that). I was furious. It was sitting right there, and I couldn't take it.

I cannot possibly believe that a package was sent from Florida to New Hampshire first class mail and it took 18 days to get here via FIRST CLASS MAIL. If I had known that this would have happened I would have asked the sender to us a different carrier. I assumed (wrong on my part) that the UNITED STATES POSTAL SERVICE could have gotten this 1st class parcel here for Christmas in the 15 days that were there from the day the item was mailed. They advertise 4 to 5 day service and I get 18 day service that is about a 300% increase in time.

A Postal clerk refused to allow me to pick up package at the post office without PS form 3849. The form does not say that the recipient cannot claim packages without it and I have often picked up mail without the slip. Postmaster (Anderson) has given instructions to mail clerks that mail cannot be claimed without it. Apparently the postmaster is making up her own rules.

The USPS attempted to deliver a package on 12-22 to my residence. They left a notice stating that the package would be available for pickup on 12-24 after 9 am and that a signature was required. I went to the post office to pick up my package on the 26th. They told me that they couldn't find it and that the delivery person probably had it. I was then given a phone number to call if I did not receive it that day. I stayed home all day and when my mail arrived but my package did not and I started calling around.

I mailed a package PRIORITY MAIL with DELIVERY RECEIPT on DEC 17, and as of today, 12/23/07, 8 p.m., can't get a response from anyone at USPS and keep going in circles trying to submit information on a number of their forms. There is no clear-cut way to actually get help. What happened to putting tracers on lost packages? I see no value added in buying a delivery receipt except IF it is delivered, then you get date and time. I'm becoming very upset; all I want is someone to say that they will check into it instead of saying: "Well, it's not in our system." Can you help me or know of someone who can? Thanks for your help.

GUARANTEED NEXT DAY DELIVERY didn't arrive as guaranteed. No promised delivery time could be given by customer service! I had submitted an express, next day delivery item on Friday at 10:38 so the item could be delivered on Saturday before noon. The package had car keys for my brother to use the car on Saturday and Sunday. Since the package didn't arrive he is greatly disappointed, as well as myself. I called customer service, and they have no additional info as to what the status is other than mis-send.

Large mail carts were left unsecured by employees. The winds over the weekend caused them to travel downhill across a parking lot to the K-Mart where they impacted our auto, doing damage. Initially they were cooperative, but now are trying to block any reasonable effort to complete a claim to get the car repaired. They will not entertain anything. No compensation for loss of use, and 4 to 8 weeks after it is approved to issue a check!

I mailed A Priority Package from Mesa, Dobson Station Post Office to Waukesha, WI 53186 on Dec. 10, 2007 at 8:31 AM. Next, it was processed Dec. 10, 2007, 5:51 pm Phoenix, AZ 85026, It was processed Dec 12, 2007, 6:30 pm, Des Moines, IA 50395, Next it was processed Dec. 14, 2007 7:48 am, Forest Park, IL 60130 after another 5 days it was processed Dec. 19, 2007 6:36 am, Bell, CA 90201. This package is properly addressed, and it has yet to reach Waukesha, WI 53186.

On 12-10-07, I shipped a nintendo wii to a family as a Christmas gift. I have checked on it every day. I took out $400.00 insurance & delivery confirmation. The package was supposed to be delivered to Santa Rosa, CA 95401. This is their children's Christmas gift. I kept calling the Post Office. I have 2 reference numbers they gave me after both calls. Tonight I tracked this package on both these numbers and the Delivery confirmationv number and the insurance number. They delivered it alright, To San Jose (zip 95124) on Dec 18th @ 1:12. I have no idea about the signature required for the insurance, BUT I do wonder how they managed to deliver this item to a different city with a different zipcode.

I went to the post office in Severn, MD near my home. The attendant was rude and seemed ill with a cold/sinus infection. She refused my personal check. She spoke with the Manager, Dana Coffee, and returned and asked if I have any other form of payment. I ask why? She stated that the check had a different address. I asked if there was anyway to check the status of the check. She stated no. I paid the $39.+. and Spoke with the Manager, Dana Coffee, She stated that the individual can take the checks at their own risks.

We sent out a certified check in the amount of over $3,000 to the company we have our car loan with to pay off the amount due on the loan. This was mailed out on December 4th, 2007. They have not received the payment as yet, and this is December 18th.

I sent a woolen coat to Texas on Nov 20th with signature confirmation. It can't be traced now, I want to file a complaint so that I get refund of my coat. Please help me.

Our postal service stinks! I have already complained. There is no mail or late mail. Theyy get wrong addresses and I have missing checks.

I mailed a package on 12/3/07. It was a 21 lb. box and I paid for a 3 day service and thought I was paying for tracking. Come to find out, what I paid for was confirmation and parcel post. I was told by the attendant that my mail would arrive in 3 days. She offered me insurance stating that it would cover damaged items. I did not have any glass, so I declined. I did not realize that without insurance it would not cover a lost package. She never said that. Now it has been 10 days and my package has still not arrived. The box contained close to 500 dollars worth of items. These are Christmas presents I was sending to my niece and nephew. I also packed all the receipts to the items and placed them in a zip lock bag inside the box. This was incase some of the items were the wrong size, they could be exchanged. The receipts contain my husband's name and credit card number. This is his personal information! I want to know where my package is and nobody seems to know. I believe my mail was stolen by a postal employee. Is there anything I can do about this? My post office is of no help to me. They have that your just a needle in a haystack attitude. I trusted the post office to mail my package and deliver it safely and now they cannot even tell me where it is.

Twice when at this post office, clerks were not ready to open their areas for business. Hours posted are 7:30 AM and yet at 7:35 AM both clerks were not ready e.g. setting up a cash drawer, putting away forms, stamps, etc. I waited for 10 minutes for the clerk to be ready. It would seem that the areas would be ready and not doing prep work on the actual time the post office should be open.

I went to the post office and sent avaluable gift ($1600) to Cairo, Egypt to an important lady with a note that it must be delivered to her. I paid the fees and insurance for the total amount. The package was sent the same day from Cincinnati and arrived after two weeks to New Jersey and after several weeks it arrived in Cairo, Egypt. The lady I sent the present denies that she received it. After several complaints and writing reclaimations, USPS told me that the delivery was made. I asked to see who got my present they sid that they dont know, and an USPS worker in New Jersey or in New York said that if I want they can give me back the 5 or 6 dollars I paid for the insurance and she doesn't care about the lost package . After more than ten reclaimations and two or three years, I have no news and I'm sure that the gift was stolen or lost. I have all the copies of the letters sent to USPS. I told them if I give you a $1600 check with a name on it are you going to give the money to someone else?

On Monday, Dec. 10th I was to receive a package in the mail. When I checked its status online, it said that the package was delivered at 2:20 pm. When I checked the mailbox there was no mail. On Tues. Dec. 11, I checked the mailbox again just in case it was left after hours. No package. I went over to the post office to find out where my package was. The postmaster Mr. Tucker said that when the carrier (whose name is Pam) came in he would talk to her and call me by 12:00 pm on Wed., Dec. 12th, to let me know what was going on. Didn't hear from Mr. Tucker. Carrier Pam came to the office to have me sign for some certified mail. I asked her if my package was located yet and she saw a box sitting on the office floor and said, "There is your package opened up." I told her no it wasn't. That package came by way of Fed-ex. Still again she said the package was delivered. Not! Went back to post office on Dec. 12th to talk to Mr. Tucker. I told him about what went on in my office, and he had an "I don't care attitude". He took me back to his office and wrote down what had happened and told me he would talk to her and get back to me.

Ever since I have been mailing tax filings, I have always taken them to the post office on the final day to have them manually postmarked. This service was recently denied in deference to a having to pay a $1.05 per item charge for having it done. I feel this fee is both excessive and unwarranted. It is just another example of how the monopoly that is the USPS allows them to take advantage of the consuming public. A manually affixed postmark cancellation should not cost any more than an automated one.

Who can I contact with delivery problems with our mail? For several months now our mail has been late, delivered to the wrong address, get mail for people on another street, etc. Yesterday we were told by the carrier that we had no mail. Today the neighbor up the street brought us our mail that was delivered to them yesterday. The carrier has left packages on top of the mailbox when it wouldn't fit inside. The other day the carrier dropped a package (I saw it from the window) clearly stamped by the post office: Fragile, handle with care--between our doors--and broke the contents. Where do we go from here?

I moved 4 months ago and accidentally filed a family change of address instead of individual. A couple of weeks later I realized this when I started receiving my parents' mail. I called USPS, and they told me to cancel the order and file as an individual, so I did. Since then my parents and I have been unable to get our mail. I have made numerous calls to USPS, as well as gone into the local post office and spoke with the supervisor who assured me they would solve the problem. All they can tell me is that our mail is in a perpetual loop, and is being forwarded back and forth between my new and old address, without being delivered to either.

We have lived at this residence for a little over a year now and have recently had problems receiving our mail. I have called on several occasions to find out why they are not delivering certain pieces of mail. The address that is on the mail that is being sent back is correct. Recently they sent my husband's unemployment check back, and when we questioned why they did it, they said it was a system error. I filed a couple of complaints with the U.S. Postal Service customer service dept., but the investigation came up empty. No one can explain why they keep sending our mail back. First the mailman tried to say that his substitute sent it back, but just last week 12/1/07, he sent back another one of my husband's unemployment checks.

I received mail from my daughter, who is in Mountain Home, AR, that was dated December 3 and was stamped Priority Mail. She is on limited income and paid extra to have this delivered at the priority mail rate. Since it was not delivered, she should be compensated for the delay. Thank You.

The United States Postal Service of Fishers, IN is building a legacy of poor service, customer mistreatment, and complete incompetence. In the last month alone, one priority mail package I shipped arrived 20 days late. The other priority mail package never arrived. Of course I have absolutely no recourse because, according to the manager there, "Since you didn't buy our insurance, there's nothing we can do for you". In the past, I have experienced even worse treatment when trying to locate extremely late or lost mail. Some notable quotes from the fine staff there include: your mail will arrive when it gets there and stop calling us; and, there's nothing we can do (this occurred after being kept on hold for 20 minutes and eventually disconnected). On a more creepy note, one postal service worker continually asked of one of my packages: Is that a computer in there? What kind is it? Is it a new one?

I constantly receive my neighbors' mail, and they are always receiving mine. I have complained to the post office several times and consistently get the same reply it's an auxiliary route and you don't have a regular mail carrier. This answer is not acceptable.

I submitted an Express Mail Flat to 00803 at 8:43 am Saturday, December 7, 2007 and was told it would be at addressee in zip 06339 sometime Sunday Afternoon. As of 4pm Monday, December 10th, it is someplace past US Customs which is the last action tracked at 7:57pm Saturday, December 7,2007. The tracking system doesn't know where it is, and phone calls by USPS Express Mail in Puerto Rico to 06339 Ledyard CT have not yet found it. So the overnight service I was promised is far from being delivered

I live in an apartment. So there are many boxes where I currently receive my mail. I get mail for many different apartment numbers. Normally If we recieve mail in our box that does not belong to us we place it on top of the boxes so the person who it belongs will not be denied their mail. I called and complained to Debroah Brown, my local Post Office manager and she said she would 'talk to the carrier'. That was about a month ago. Last week I found a few letters of mine on top of these boxes, thrown with junk mail. I also am missing TWO packages that were supposed to be delivered according the the tracking number (via USPS.com) on the 7th of Dec. at 2:44pm. It is now the 10th and nothing. I called back to my local post office today and Miss Debroah Brown said she would call me back. She hasn't.

I bought a book via Amazon.com from an individual, and he sent it USPS, but I never received it. Weeks later I received the shipping label in an envelope via USPS from L.A. bulk mail center with stamp found loose in the mail at L.A. B.M.C. I have called USPS several times and got two CO numbers (34752520 & 34660708) but was told USPS will not refund my money even though this was damaged and lost by USPS. I insisted it was USPS' problem and at that time the woman hung up on me.

I bought two laptops, mailed from Queens, NY, on Dec 1, 2007, to Brooklyn, NY, via USPS priority mail, and after waiting 5 days I didn't get the box. I called USPS and they told to wait more and today called again and they said that there is nothing they can do; it busy season and a lot of packages to track.... Is this acceptable?

I ordered a package, and it was scheduled to be delivered to my mother on December 1. The post office sent a notice saying they attempted to deliver the package and to pick it up at the post office. They never attempted to deliver it because this particular post office never brings packages up to her building. My sister went to get the package and was told that it was missing. I complained to the main postal line, and everyone is giving me the run around. I called the metropolitan post office, and they told me today that the package may be on the truck, but they do not know when it will be delivered or brought back to the post office. It is now a week, and the package has not been delivered. Something has to be done about this post office; I know that I am not the only complaint about them.

It costs $0.41 to mail a first class letter with an estimated delivery time of 3 days. So I mail my payments to my creditors at least one week before they are due, and that should be sufficient, right? The actual delivery times of up to 10 days has resulted in past due fees on several accounts (more than $250 in total). A reasonable expectation of stated services seems to be too much for the Post Office. I can hardly wait for my creditors jack up my interest rates because of late payments. Can I ever recoup my losses? Probally not.

On July 26, 2007, I initiated a change of address. I continued to get mail at my old address. Four months later and I still have mail being delayed 4 months from Aug. to Dec., 2007. No one wants to take the blame.

I ordered something for a family member for Christmas; the company did not allow PO Boxes for shipping so I gave my home address. I figured I would get a note or I could pick up the package at the local post office when it arrived since I did not have a mailbox outside my home. I tracked the package and found that it had been sent to the local post office the evening before. I called the post office, gave them the tracking number, and the woman typed it in. Moments later she informed me that because I did not have a mailbox outside my home the package had been marked undeliverable and was going to be sent back. I asked why can I not just pick it up? The woman was very rude and continued to tell me that I would not be allowed to pick it up, and it was being sent back that evening! It had only been there for a number of hours! If I am not mistaken, it is a Federal offense to interfere with the delivery of mail, and it is not illegal in any way to not have a mailbox at home!

The mailman for my address held my mail, and all of my neighbor's mail, for 4 days this week. I live in a condo subdivision where there is a mailbox for about 20 residents. The reason for holding the mail is that he said there was a car parked in front of the mailbox. I have pictures to show that there was plenty of room for him to access the mailbox. The curb is painted yellow and no one should park there. The car parked there was ticketed by the Fairfax County Police - but remained parked there. The Sequoyah Homeowners Association 703-780-8225 - will NOT intervene because the car is parked on a public street. Additionally, they will not post a No Parking sign. They are going to send out a newsletter to residents next month - which does NOTHING to help NOW! Meanwhile, we are being deprived of access to our mail!

On 10-30-07, I signed up for Premium Forwarding Service so that my mail could be sent from my old address in LA to the new one in LV. I paid $81.70 for six weeks of service. According to the USPS forms, the mail is to be sent by priority mail each Wednesday. The first shipment should have been mailed on 11-07-07. It wasn't. When I had received no mail by 11-13-07, I emailed the USPS asking how to activate the service I had paid for. I was told that someone from the 'home post office' would contact me by the end of the next business day. Nobody did. So, I made the 600 mile round trip to LA, and went to the nearby post office where I had filed the request for the PFS. A very helpful clerk informed me that the form had been sent to the Julian Dixon branch because they handled the service for my zipcode. She then proceeded to call that branch, get the supervisor on the line, a Ms. Foster, who promised me that she would go to the old address, collect my misdelivered mail and send it to my new address. A week later, I still hadn't received any mail, so I sent another email, and once again I was told someone would contact me by the end of the next business day. Nobody did. A full month has gone by with no mail, and no explanation or resolution of the problem.

Here is my letter to US Postal Service Inspector General. I am writing to you because of a felony theft through your 1545 Parkmoor Ave Post Office, San Jose, CA 95126. I have tried repeatedly to receive resolution through the Parkmoor Ave Post Office. I mailed an International package with an expensive phone ($600.00) to Lithuania. It was sent Express Mail ($30.50) with 6 Day delivery. I have received no resolution since September 13, 2007, which is when the package was sent. I received the box back two days later with no phone inside. When I went back to the Parkmoor Post Office, Carmalita confirmed that the package was never shipped and did not leave the Main Post Office. It's obvious that one of your employees stole my package and I need to be re-imbursed. I have submitted my General Claim PS FOrm 2855 to Carmalita (Supervisor) at the Parkmoor Post Office. It has been signed by me on 10/2/07. I will be sending a letter as well. Please issue a full refund of $630.50 with shipping to me.

At 5:05am on Monday, 11/26/07, while riding as a passenger in a taxi on my way to JFK Airport, I observed USPS Truck Number 4870551 make an illegal right turn on red from the left hand lane, from 4th Avenue to Atlantic Avenue. The driver then proceeded to run three (3) red lights on Atlantic Avenue.

We have a lot of mail (including packages) delivered to us. Since we moved here, I have had more of my own mail delivered to other addresses and am getting other people's mail. Sometimes we get mail from another city! Recently I was waiting for an important package so I stayed home on the day that, according to the Delivery Confirmation, would arrive! It arrived all right, to someone else's address! When I checked the Delivery Confirmation that night it showed that it was delivered! WRONG: I was home and in the front yard tidying up; no mail carrier brought me anything, so how can they say it was delivered?

I simply mailed a parcel via express mail on November 17, 2007 from Los Angeles, CA and it never reached its destination to South Carolina. The USPS has no record of it other than the fact that I paid for the service. This is the second time that the USPS has done this to me and won't own up to it. They offer a guaranteed service and lie after the fact. I owe a $30.00 late charge on a bill now because of their lack of responsibility, not to mention that they are conning me out of $16.25 on top of it. I'm sick of it. No wonder people pay their bills online. The USPS is not trustworthy, and I will make a point to never use their service again! I demand my $16.25 back!

My address is an apartment complex; our mail is delivered to secure boxes requiring a key. Packages also require a key to be placed in our regular mail box by the carrier. I received part of an order, but there is one package that has been without a key for at least 3 weeks. I have not been able to confirm that it contains my package. There has never been a package key left in my mail box since the order was shipped. I suspect my order has been lost or stolen. I will have to try to explain this to Fingerhut, where I ordered the packages, re-order, and hope to not have to pay for merchandise not received.

A very important certified check arrived via certified mail on 11/17/07. The carrier arrived after 5pm for the regular mail delivery. The house lights were on and I was waiting outside for the mail. I witnessed the mail carrier pull up to the mailbox and drive away as I walked down to the mailbox. The carrier left a form saying, "Sorry we missed you," without making any attempt to deliver the certified letter. This deliberate dereliction of duty and unwillingness to spend 1 minute to properly deliver an extremely important document has caused me significant financial damage.

I went into the Umatilla post office about 4:50 pm today to mail an overnight express envelope. After completing my form and while waiting in line, I received a call on my phone from one of my employees indicating that his check was shorted hours. The urgency of reaching my payroll company so the young man could receive his missing pay tomorrow caused me to use my cell phone while in line. When my turn came for the postman to help me, he ignored me and asked the lady behind me to come forward next. I said excuse me, but I was next. His comment to me was : Too bad, but I'm not competing with a cell phone. He was very rude! and I told him so. His opinion about me using my cell phone should not have any bearing on whether he refuses to service my mailing needs. I immediately hung up my cell phone and had to wait for him to wait on others again.

The mailman who distributes the mail in my area doesn't care about the condition the mail is in. He/she just pushes the mail into my mailbox without any regard to the damage that he/she might have caused.

My husband sent me an overnight express package containing an MSWORD cd-rom. I needed this urgently in order to work. This package was delivered to someone else who signed for it and never brought it to me. I called the post office and inquired. The carrier proceeded to go to the person's house, and nobody answered the door. I asked to whom he delivered this package and he, as well as Wallace the supervisor refused to tell me. Now, I ask you, how is that right? Someone deliberately signed for a package that was not theirs and then they do not bring it to me. It is now the 15th of November, 11:00 am; this package was supposed to be delivered the 14th of November before 5pm. I am out one day's pay, and the clock is ticking for today; I am supposed to start work at 3:00 pm.

I recently went on-line to have my mail held while out of town. I received a confirmation number and thought that , as advertised in a mailer I had gotten that very day, the mail would be discontinued on Friday Nov. 2 and resumed on Nov. 7. The mail was delivered to my home every day that week. The last time I was out of town I handed the form to the mail person, and the time before that mailed it to my local post office; both times the mail continued to be delivered to my home. What is the correct manner to discontinue mail to assure that it will be protected at the post office until I pick it up ?

I am appalled that the Muslim stamp is being offered for sale! Do they not know that we are at war? What a slap in the face this is for our soldiers still at war and the ones who did not come home alive at all! Please remove these stamps for sale out of compassion. Thank you.

The post office closed my P.O. box twice for non payment, but the box was paid. Mail was sent back for about 2 weeks, 2 separate times. I spoke to post master who said it was employee issues. On 11/5/07 time sensitive mail with a stamp was hand-delivered to Bella Shaw( P.O. Box Manager)and was asked to be placed in my box. Twenty-eight hours later it is still not in my box; Bella said its somewhere in the back. It would not be as much a problem if I hadn't talked to her directly before and made her aware of my many problems with my box.

I mailed (through the United States Postal Service) a payment to the Bank of the West on October 3, 2007. It was lost, and the post office said it has no way of knowing where it is.

There has been no USPS service on my street for TWO DECADES due to a 1980's vandal problem. There are cluster boxes now nationwide except on my street! I am an 80-year-old senior Vet who gets meds using a friend's address for now.

I repeatedly get mis-delivered mail. Have called local PO, have called Seattle complaint line, but to no avail. They do not even call back. Today my pension check came with a note from someone that it had been mis-delvered to their address. My mailbox has my name and address. Why is it so hard to put it in the correct box? My neighbors have the same problem.

I mailed a package to Israel and insured it for what I WAS TOLD was going to be appropriate amount of insurance for the total value of the contents, with the assurance of the postal inspector. I also requested a signature for the package so I would know that it was received. Had I known my purchase of the insurance was not the full value of the contents, I would have mailed it Fed-X or UPS. What I received for insurance compensation was $42.00 instead of the full value of $400.00 The contents was a 14k gold wedding band for my husband that I needed sized so I mailed it to the jeweler. There is no justice!

Four times in the past year we sent VERY important items either priority or certified (we have tried it all) to make sure they get there. Glenwood Springs office has lost them. I just sent out VERY important papers that took a very long time to get and can't be replaced unless I jump through a lot of hoops. I sent it via certified mail. I ASKED them which would be the best way to send it so it doesn't GET LOST. They said certified! AGAIN they lost it IN their office, it NEVER left! I have HAD IT. I have been sending things either Fed Ex or UPS because I can't even trust my own mail office. But this was to a Post Office box and HAD to regrettably use USPS! Then when we contact their office they say they will research it, and that is the end of it; we never hear from them again! They are rude if you have a complaint, when you express it nicely. So it doesn't matter how you act, they just do NOT care! We have written and complained many times before, and nothing is done about it.

I went into the Harris, MN Post office to mail a package that was measured, weighed, and postage paid for $19.25 which included insurance and confirmation. A few days later I get an email from my customer that the Brandon, SD Post office is requiring postage due in the amount $39.14, and she's furious. I've been running my part-time business now for over two years and mail things all the time. I was completely puzzled. I called the Postmaster in MN to see if she knew anything, and she was unaware of why they would be requesting additional postage. Next I called the SD location and they informed me that the package was over-sized and should not have gone Priority, so there was additional postage due. I couldn't believe that they were making this my fault. I told them I paid what I was told to pay and just expected that they deliver the package to my customer for the service that I paid for. Next I called the 800-275-8777 number and was told that SD would need to send the package back to MN; if it was still correct they could send it back to SD and should deliver the package. In the meantime, the package was being held by the postmaster in SD who would not allow even the return of the package until the additional postage was paid. There was NO WAY OUT but to pay the additional fee--and it wasn't my fault.

We moved to this location from Los Angeles two months ago. We are consistently not receiving our mail. I have spoken to the supervisor at the local office and my postal carrier. They both keep insisting that they are taking care of the issue. They have both told me their system keeps sending them a notice that we have submitted a change of address form. I have assured them this is an error and begged them to please correct the issue. Clearly this has not been resolved. We have had mail returned from the senders of licensing boards, tax agencies, health and auto insurance. Although we do receive intermittent mail, we clearly are missing a MAJOR majority of our mail. The senders are claiming they receive the mail back, with return to sender envelops with no forwarding address. My hands are tied and I am DESPERATE for help.

The neighbor had a dog that went after the postal worker, and the mail worker refused to deliver my mail because I also had a dog. I was forced to place my mailbox at the curb of the sidewalk if I wanted my mail. Later, I gave up our dog so we would not have any further problems with the post office. I placed the mailbox back on my porch like everyone else and reported we no longer have a dog.They delivered it once and are now withholding my mail again. No reason this time.They just do whatever they want and too bad for us tax payers.

At least 9 packages sent to me in the past few months via the USPS have been lost or stolen. When I went to the PO, I was told to call 1-800-ASK-USPS and file a complaint, which I did on 10/12/07 and was given a confirmation number. I was also told that someone would call me. Never having heard from anyone, I called the number above again on 10/20 and was told that someone in the USPS supposedly called me on 10/13. However, that never happened. When I asked to speak to a supervisor, I was transferred and during my recounting of these events and my frustration with the lack of concern about potentially stolen mail, the supervisor hung up on me, but not before telling me to go back to the PO I went to originally with my problem.

I sent clippers to a deliverable address with zip code of 15227 and they forwarded the box to 15234 zip code, saying it was to be forwarded; but the 15227 address is a valid address to a service repair center. I sent it with a confirmation number and have a receipt, but post office cannot find the clippers, valued at $150-175. I am losing business as I groom animals for a living.

For the last year we have received an extraordinary amount of mail that is not ours. Three times I returned it to the Greensburg Post Office and was politely told they had new employees who would take care of it. After the third trip to post office, I told him that I would not be back; I would go somewhere else to solve their problem. Twice in the past year I did not receive my credit card bills and subsequent bills had a penalty & interest added. one bill had been returned to them undeliverable. I have lived here since 1964. How much mail has not been delivered to me? Most recently, I received a check intended for a Pet Grooming business. I have on my desk now two more pieces of someone else's mail.

I work in an upstairs office suite above a bank. All of the offices up here are small offices and sometimes the hours are a little sporadic. At times, all the mail is placed at the bank with no effort being made to deliver to the suites. If this happens occasionally, I do not complain, but if it happens a lot, I call the post office and complain. It has been happening with a lot of frequency lately. I called the local post office on Monday and complained. On Tuesday, the mail still was not delivered to where it was addressed. I then called the local post office and spoke with the post master who identified himself as Tom. His reply to my complaint was: If it happens again, let me know. I thought that was a very unsatisfactory response so I called the 800 number not realizing the complaint would go directly to the local post office. Today, the underling (I cannot remember his name) showed up at the office and began to explain to me why they were not going to deliver to this floor anymore. Part of what he said was they come up here and all of the offices are never open so they then have to go to the bank; they need consistency, etc. They have to deliver mail to the bank anyway. It was clearly a waste of my time to talk to this man so I asked for a copy of the policies. He said they do not have written policies; each post office just does what it wants to. I see the commercials on television advertising the wonderful service the U. S. Postal Service provides. Why do we not have this wonderful service in Pendleton, Oregon? If there are written policies on mail delivery, please email them to me. I do not know how a company the size of the U. S. Postal Service can function without written policies. Please let me know if I should expect reasonable customer service to this address or not. Thank you for any understanding you can give me.

For the past three years living in Vail, AZ, we have had our mail delivered to other neighbors or not at all. We have a neighbor that goes out of town for weeks at a time (sometimes months) and they instruct the Post Office to forward their mail. This last time, they returned home to a mailbox full of mail (supposed to have been forwarded), but half their mail was mine! This has happened at least twice before. My wife made the trip to the Post Office to formally complain personally to the Postmaster. They say, "Yes, we see you have complained before, and you realize that Vail is a growing community, and these are simple human errors." We've had at least several days of human error within just one month. This is a constant issue.

On October 10, 2007 I sent a parcel via PRIORITY MAIL, paying $16.40. Unfortunately, the package has NOT reached its destination even though it is 9 days past. I think the package is lost, and I want my money back. I was stupid to use USPS when I have so many other efficient avenues to send packages.

On 10/03/2007 I went to the post office to send mail certified with return receipt. I kept checking online to track and confirm, but all that was stated was: item accepted on the date and place mailed. I called USPS and "Tammy" told me that the item may be lost because it was never delivered. I was told to go to the post office, and they should be able to resend it at no extra charge or refund me my money. At the post office one of the cashiers said I need to wait at least fifteen days before they could do anything, I asked to speak to a supervisor who informed me that there was nothing she could do and to come back in 30 days. This was a time-sensitive package, and it has been two weeks now. The package was to be delivered in 2-3 days but now I must wait 30 more days before they might decide to do something.

I went to the post office to mail out two envelopes priority mail on 10/13/07. A clerk had just finished with another customer so I waited until I thought she was ready. She looked at me and I thought she was ready. I approached her window and she rudely said "I did not call anybody!". Then she called the gentleman who was behind me to her window who wanted a passport. She then told me to go back to the line. I'm 41 years old with a master's degree who work in the financial securities industry. I was very upset but went back to the line until the other employee called me. Had I treated a client or shareholder the way the first clerk did, I would be reprimanded and possibly fired.

I have had several pieces of mail missing: from credit card companies to vital records and birth certificates. This now concerns me very much. I recently pulled a credit report,and there are several things I cannot account for. What should I do? I feel like our identity has been exposed.

I submitted a change of address that the post office confirmed/accepted/processed on September 11th. They say it should take 10 to 14 days for mail to start being forwarded. It's now October 6th and I've received one postcard and one magazine. I'm absolutely sure I have 50 pieces of outstanding mail.

I sent a priority, insured package with tracking number from Dallas to the Netherlands. After reaching O'Hare airport, the box disappeared, with no record of it after two months. I then sent a package, return receipt requested, from Dallas to Arkansas. I have the receipt with the round date stamp and tracking number, but USPS has completely lost track of this one too. The people at USPS have been little or no help. Do they get paid for what they do?

I have a P. O. Box and EVERYDAY I get more than one person's mail in my box. I call on this everytime.

The United States Post Office lost my very importment EAD card (Employment Authorization) letter! It cost me almost 200 dollars and took three months for applying for the EAD card. Without the card, I can't work legally. The USCIS officer said they sent the card on July 23, but until now I didn't receive anything! The officer said USCIS will not re-send me another EAD card. If I need the EAD card, I have to apply again--which means 350 dollars and another three-month waiting. I went to the post office and asked about my EAD card mail. The clerk said they were not responsible for the lost mail because USCIS sent it as a regular mail. This is not the first time USPS lost my mail. They lost my blockbuster DVD also.

I had five letters in my locked box for mailing. The letter carrier failed to take them and instead left mail delivery on 29 Sep. 2007 right on top of them.

i have been calling the US post office in Barberton, Ohio for TEN YEARS. i am the only person at this address and have been the only person. However, I receive mail for people i have never heard of; the list goes on and on. i just keep receiving their mail, and i even have a sign on the mailbox with my name only. i guess it's either ignored or they just want to dump off this mail. Everytime i talk to someone at the Barberton Post Office i am assured that it wont' happen again. Well for TEN YEARS it just keeps happening. i even asked if i got a post office box if the mail for others would stop and was told "No." What do i need to do to stop this mail? I am permanently disabled and not able to chase the mailman down every day with all this other mail.

My certified company mail was lost. The post office from where it was mailed said they scanned it in. They said they could not verify that the post office in Pasadena had received the certified mail. They said I could call the post office in Pasadena. They lost it, shouldn't they call? I asked about a refund for the fees paid and they told me that there isn't a money back guarantee.

Express Mail envelope to address in Greece. Paid $25.00 for a tracking service and expected 3-5 day delivery. Item has not arrived after 22 days and USPS does not know where the item is. It takes 17 days to confirm that they do not know before any refund claim can be filed. In practice, this service is no different from a $3.60 normal international mail.

I placed an order for live tropical fish last month, expensive fish that were sent express overnight. When they did not show up at my door by the guaranteed noon deadline I began calling the shipper and everyone in the USPS that I was told to contact. No one could or really wanted to help. Their tracking system consists of their website, which was no help whatsoever. Every time I asked if the employees had any update they would log on to the website and check even after I asked them to contact someone else that might be able to help.

I had my roomate attempt to pick up parcels, as I was unable. My roommate then called from the post office saying they were refusing to give him my parcels. She claimed that she needed MY ID. I then asked him to get the local number, so I could call and speak with the postmaster to clear the matter up quickly. She refused to give that information. When I got there, several people were inside being served. When they saw me they said they were closed! I said, no, Im with him, Im here to get my parcels. They again said they were closed, even though they were serving other people who had come in after me! I said my roommate was here for an hour, & Im bringing in the ID that is needed. They refused.

3 weeks ago my sister mailed a Priority Mail large box to my home address in Phoenix, Arizona. This was supposed to be a 2 or 3 day delivery. It has now been 3 weeks and still no package. I LOST OVER $150 DOLLARS OF MATERIAL THAT WAS IN THE BOX PLUS THE ADDED EXPENSE OF DELIVERY FOR A PACKAGE THAT I HAVE NEVER RECEIVED.

On December 12, 2006 we sent a Christmas package to our son in Boynton Beach, Fla via USPS. It is now December 27, 2006 and the Christmas package has not been received by our son. What a Christmas he has had!!! You can rest assured we will no longer use the US Postal Service for any mailings. Think UPS or Fed X

What has and is continuing to happen is that I am not getting my mail. I am missing Christmas cards sent with money and or checks, I'm also missing checks and a bank card sent from my bank which I have had to cancel and re-order for a second time, also my car insurance was dropped once in the past because I didn't get my bill, last years Birthday card with money for me was never received by myself or returned to the sender, the list goes on.......... I have been to the annex from which my mail is sent to before it is handed off to my postal carrier to deliver and they have assured me that they don't hold my mail yet time and time again, mail that I am expecting from many different sources is not delivered to me.

I have not received my forwarded mail at my new address. I moved from Naperville, IL to Orland Park, IL. After days of busy signals to 630-717-2662 at the Naperville post office, I finally got through. They took my info and told me to hold. I was on hold for 30 minutes and finally hung up.

Over the last couple of years I have noticed a steady decline in my postal service. It started with occasional non-delivery of mail. Then I would not recieve package notices.Now, my mail is sporadic at best and I recently came home from a vacation (less than 2 weeks) and found that the carrier had listed my residence as vacant.

On several ocassions the USPS doesn't deliver prioirty mail to the residence. Just today (4th time) I went to check online status of the delivery of my package and it said that within 2 minutes ago they tried to deliver my package and a notice has been left. I have been sitting within 5 feet of my front door all morning and no one has come to my door and no notice has been left! I pay for the service but the USPS only delivers when it pleases to do so. I think the postal employee merely signs for delivery and doesn't deliver it so the customer has to go down to the post office and pick it up.

Our mail is going to neighbors' mailboxes instead of ours. Just friday, there was NO mail in our mailbox. Our neighbor came over with a handful of our mail which was again delivered to their house, containing time-sensitive bills as well as a mortgage bill. We call and call the number for RC Post Office and they dont answer or they answer and hang up. We have spoken to a supervisor on this matter in the past and yet our mail continues to go to other mailboxes than our own. In the past we got a please dont bother me attitude from the RC post office.

I am constantly receiving mail for 272 Rt 32 NORTH, I live on Rt 32 SOUTH. I know he gets my mail because I've seen the notes left on the envelopes to deliver it to the correct address. I know there also is mail that I'm not getting at all.

Our postal carrier informed us that since we recently moved to the neighborhood, we would have to construct a curbside mailbox. He stated that everyone had to do this who was new. We have been in our home since June of 2006 and there is absolutely no one in the neighborhood who has a curbside mailbox. They are all on the house.

Two weeks ago I moved across town. I filed a change of address online and I received my email confirmation that it was done successfully. The first day at my new address I received two bills and a magazine that I had already updated addressing on. After this I have not received any mail at my new address. I contacted USPS and they said there was a problem with the mail forwarding and they got this fixed. I mentioned not receiving any mail at all even mail addressed to my new address and I was told that this was a seperate issue and not something she could do anything about.

I have not received certain pieces of my mail lately; specifically my paycheck and my Netflix movies. They just don't seem to make it to my mailbox. There is no evidence of tampering with the mailbox at all. I am of the suspicion that someone at the Post Office is taking my stuff. All my bills and my magazines seem to make it...just DVDs and checks seem to disappear.

For the past 3 weeks some of my mail has been delivered to my neigbor's address. She is a 93-year-old woman and she keeps the mail on various tables throughout her home. I have no idea of the location of my other mail. Sometimes I get one piece of mail sometimes two. Most days nothing. I have gone to my local post office only to be told that there is nothing they can do, that they don't have my mail.

On occasion several months ago the driver drove up to delivery mail and told me to move my d*** car. I filed a complaint but nothing happened. Now on Friday July 28 I checked my mail that morning and nothing was in the box, then that afternoon I rechecked she had left a note saying I had to go to the post office to pick up my mail due to my mail box full. It was empty except for the note which was dated 7/25/6.

The mail man is not delivering the mail. He is passing up our whole apartment complex of 36 units. My neighbor complained to no avail. I am a concerned disabled citizen and I can't purchase my medicine and my utilities are being shut off. I depend on the mail.

The USPS lost my telephone payment mailed out on 6/24/06 and has not been received or cashed as of 7/18/06. This is the third incident of lost mail I have experienced since 12/05. The US Postal Service first lost a box sent to me containing Christmas gifts mailed from NYC on 12/20/05. The box was tracked but never recovered. The second incident recently occurred (7/3/06)which involved a letter with a check in it. The USPS received the letter mailed from me to Oklahoma City. They called me from Oklahoma City to tell me that the letter was received damaged and opened. The letter was in it along with the check. They asked me if any cash was in the envelope. I told them no. I was told that they are investigating the incident and have an idea that the crime occurred in Florida.

Ongoing mail delivery issues when our regular carrier is on vacation. Mail is delivered to the wrong box or just not delivered. I've filed numerous complaints and they get swept under the rug and the regular carrier gets threatened that he will lose his job. Missing important mail has caused financial problems including losing a special rate with the utility company (failure to respond to a letter they sent) and losing my healthcare insurance (failure to respond to a letter they sent, also). There is no place to go to complain. Online complaints are forwarded to the local post office which is the offender in the first place!

I have notified the postal service for 5 years that B.C. Tree Service is not at our address- and for 5 years they continue to send it. They also continue to put Relus Road mail into our box - and deliver our Rierson road mail to Relus.

I had to go out of the country for a few months and I put in a temporary change of address from Jan 31st to May 8th. Some of my mail comes and some doesn't. I havent received my credit card bills and insurance bills. All of them are calling up my phone number ( thank god it works ) to check if I have moved out. Luckily for me none of them went to Collections. I am trying to get USPS understand that I still live at the same old address but it's like I am talking to a brick wall. No use. I am just not being heard. The local post office says they are delivering everything they get.

My husband's father's day gift arrived by way of the US Postal Service empty. My daughter-in-law took it to the post office in Morgan, UT where they weighted it and charged the postage. The item WAS in the box at that time. Somewhere between Morgan and our home in San Jose, CA the box was opened the items removed, the box taped and sent on. It had to be a postal employee. Since it was not insured (and why should it need to be?) there is no recourse.

I bought a money order to send money to my bank because there is no branch where I am. The post office has lost it and will not even tell me if it has been cashed. They say they will respond by mail to my home address even though I told them I will not be home for several months. They say it will take 60 days to get my money back. This is money I need to pay my bills with now.

I recently shipped a package worth $500 from Michigan to California where I recently moved, anyways USPS looses the 3 foot x 2 foot 25lb package ( I think it was stolen, who loses a package this large!) The package was scanned by an employee here in town at 5am when he tried to deliver it! at 5am! Why not interview this guy and see whats going on? But no... Anyways, Ive spoken with 10+ customer service reps, 2 supervisors, and the manager at the local branch, and their replies are ok we can look for it, and they look for a few minutes then nothing.

I used to sell used tools online. Many times I used the flat rate priority mail envelopes to ship heavy goods, i.e. wrenches sockets etc. The clerk at the post office seemed annoyed that I was using these flat rate envelopes for such heavy items. After three or four mailings he informed me that the flat rate priority envelopes were only for paperwork, and I should ship using parcel post. Of course I called the Postal service hotline about this. They informed me that the clerk was wrong.

I moved to San Francisco in Sept 2005 from Boston MA. On this new address, I would estimate that about 1/3 of my mail is not being delivered to me. This includes both the mail forwarded from my Boston address, and the mail addressed directly to my new San Francisco address. This has also included a lot of financial mail (bank statements, credit card statements, personal checks from a tenant to whom I am renting the apartment in Boston), tax-related mail and some important documents. Some of this mail has been returned to senders, and some of it has been apparently delivered to somebody else (for example, in the lobby of my apartment building in San Francisco, there is a large heap of junk mail and misdelivered mail. In this heap, with a delay of several weeks, I recently found my fairly substantial federal tax refund check).

My complaint is not so much about the service that I received from a postal employee, it is about the U.S. Postal Service charging the people in our city of Alviso to get our mail. I don't think that it is fair that we are not offerd door to door delivery like other cities. so we have to RENT a box for them to put our mail in, then we have to go to the post office and pick it up, it is bad enough that we have to pick up our mail but to have to pay for them to put it in a box? I don't understand this. How can people in other cities get their mail delivered right to their door and not pay for anything?

I have scheduled at least five carrier pick ups in the last 3-4 weeks and only once did my carrier pick up the package. I have had to call each time and tell them that my mailman forgot to pick up my packages. What's the point of offering a carrier pick up along with a confirmation number if nobody picks it up and I have to call anyway?

My brother mailed me a birthday present in a Flat Rate Envelope with postage purchased from a vending machine in zip code 93534 on 3/15/06. The package was being held for postage due, because someone apparently didn't believe the postage applied was authentic, or something. The clerks at the counter cited the 2-month-old postage and an Alaska return address which differs from the postage purchase point as questionable factors, but ADMITTED that there was NO WAY to tell whether there was anything counterfeit or inauthentic about the postage. I explained that the sender is a truck driver who works throughout the western states and only uses his Alaska address for mail. They still made me pay the complete postage, under threat of returning the package to the sender, despite the fact that they couldn't prove that there was anything wrong with the postage applied.

Netflix movies arrive late and alread opened. I reported this two weeks ago to my mail deliveryman, and informed him that the mail tampering was being investigated. The problem stopped immediately for two weeks. It resumed today. This is not the first time that I've reported this problem, but it's becoming increasing clear to me that our mailman or some postal employee he's associated with is tampering with my mail. I would like it to stop. Please feel free to contact me and anytime for more details. I would like to have the movie envelope fingerprinted (only the inside sleeve) to see who's fingerprints are on it.

I run a small business out of my home. I buy and sell over ebay and use this address to receive merchandise for resale. Or should I say I attempt to receive material from this PO. Out of the last five deliveries only once was I notified by the post office that a package was arrived and ready for pickup. The other four items needed to reported as missing to the sender and a tracking number obtained only to discover that the items had been at our po for over two weeks. The postal employees denied that the item was present at their location until the tracking number on an arrival notice was shown them at which times our merchandise was found in back. The only time that notification was given me by the PO, I took the yellow form to the counter and was then told that it was a mistake I had no package even after explaining that I was waiting on a delivery. Again the item did not appear until I went forward with a tracking order showing that the item was in PO.

The carrier states that he cannot put mail into my box because a car is blocking his way. That is bull. I have not received mail in 5 weeks.

Last week, following my father’s sudden death, I was in Boston for the funeral and to arrange care for my mother, who has Alzheimer’s. It was a rushed and stressful week. As I hurried to return the rental car and catch a flight back to Wyoming, I stopped to mail home a box of items (clothing, shoes, CDs) that would not fit in my suitcase. However, the post office would not accept the box because the only box I was able to find was from a local liquor store and, it turns out, it is illegal to mail stuff in a box with the name of a beer manufacturer on the outside- or even if the name has been mostly covered with labels and tape. I had to buy a different box from the post office, send it “priority” (so they would let me use their tape), and frantically repack everything there on the floor of the post office. I was shaking with rush and frustration.

On Jan 28 2006 I went to the coram post office to mail a package to Florida 34609. Linda was my cashier at the post office. I said I want to send this package media mail and I want to insure this package. She put the transaction thru and then asked if I had receipts for the items. I replied honestly and said no they were disney dvds, videos and cds I have collected for my daughter since she was born....and I didnt keep all my receipts from walmart etc. She said then you can not insure them. She deleted the transaction and redid it over with no insurance. Linda gave me wrong information. I have since spoken to 3 postmasters and I have been told I could have insured it. Now the package is lost and nobody is helping me.

My wife and I moved in 2005. We put in online requests for forwarding of our mail from our old address to the new one on March 8, 2005. Since my wife has not changed her name after marriage, we put in requests for each of us. While I put in an individual request, my wife wrongly submitted a family request. Consequently, we started receiving mail of her other family members at our new address. We submitted a letter requesting correction on March 14, 2005. USPS did not implement this correction request promptly and we continued to receive all the mail of my wife's brothers, parents and sisters-in-law at our new address.

I have had a complaint in to the local postal service since December 2005. It seems my mail is being sent back and or being delivered to another address. Names are clearly marked on this 1 family house and still not getting mail. What am I to do? I have called my local Revere office to no avail.

In the last few months many important items have not been delivered. I am still waiting on the second try of our mortgage papers that were never delivered (mailed Feb 10th). January the papers mailed from the car dealer were lost and had to be sent overnight (non-USPS) to get my registration completed. We now pay our bills online to avoid the lost checks. What can be done about this?

A letter properly addressed to my business was returned to the sender. We are in an area that does NOT deliver mail, we have to pick it up at the post office,(sub station). This by itself is absurd, but if there is no box # on the address, someone in the Main post office in Port Jervis did not direct the mail properly. This is simply stupid & needs to stop.

I went to mail a letter on 3/31/06 and I wanted it to get to my daughter in CA as quickly as possible. The worker gave me a price I didn't like. I asked for advise on the cheapest way. She rattled off 3 ways and then looked at me. I told her I didn't quite understand. She rattled them off quickly again. Again I told her I didn't understand. For a 3rd time she rattled them off. Then a lady in line called out You stupid old lady, she told you already! At which point another worker came out, she seemed drugged, as she spoke so muffled and slowly I couldn't understand her either. The first worker is now screaming, I kid you not, screaming, that she told me three times. It was so upsetting and stressful I chose the first way she suggested to send my letter. It cost way too much and my daughter had to go to her Post Office in order to pick it up 2 days after it was suppose to be delivered.

At the minimum of once per week, I receive the wrong mail, and/or my neighbors receive my mail. My tax return check was placed in a neighbors mail box, and we received the neighbors court summary for fines. We have spoken to the carrier and the post master, to no avail. We are told that they are using information that we gave them, and that we must be mistaken. We have also been told that there wasn't anything that could be done, but to try harder. Well, after a year and a half of their mistakes, I am completely fed up. I have many neighbors that are having the same problem with the same post office and carrier, and they have had enough as well. Please do something to make them accountable for their errors.

It has been one week and no mail. This postworker came last week and entered my secured gate, saw my dog and ran away scared. leaving my gate open so the dog can escape. Which resulted in my dog getting run over by a car. the next day till this day I have never seen any mail. I called the post office and they said they will call me back -- still waititng.

I have used the Priority Mail Services of USPS to send a package (that contained a check of US $1257 and a note) to the recipient who stays in Jamaica, NY, on March 29, 2006. I have asked for delivery confirmation. The status of the item shows Delivered at 9:40 am on March 31, 2006 in JAMAICA, NY 11432; however, after contacting the recipient, I found that she never received the package. On further investigation, it was revealed that the USPS mailman who was delivering packages on that very day, showed a highly irresponsible behavior in his delivery mode.

I have maintained the same post office box at this USPS substation continuously since 1986. The service at this substation has deteriorated to the point that it is no longer worth maintaining a box there. After a very serious situation about a Hold Mail form which I filled out and personally handed to a person at the window of this very station, this substation actually kept the Held Mail in a box beneath my P.O. Box for 6 weeks after the expiration of my Hold Mail order. This caused absolute chaos and significant business disruption to me personally and to my company.

On February 13, 2006 I expressed a bid proposal to operate a concession stand for the City of Saugatuck in Michigan. Overnight delivery by the USPS was guaranteed for February 14, 2006 by 12 PM. The proposal wasn't delivered until February 15th at 12 PM. Since the deadline for the proposal was February 15th at 10 AM, my bid was rejected.

I had to leave my residence in a hurry for a family situation. It took a little time to resolve the matter (usually deaths do). I had someone collect our mail for us but upon returning home only received one piece of mail. I inquired to the post ofice why we were not getting our mail. The postmaster said she thought we had abandoned the house and that it was protocall afer ten days that all mail be returned, we live right behind the post office. Lights were left on and cars parked in the driveway. I was dumbfounded by the mess I had to come home to.

On April 17th or 18th I mailed a birthday card, correctly addressed, to my sister in Canada so it would have plenty of time to reach her for her birthday, May 2. On April 29th the card was returned to me with the notation - Return, Insufficient Address. This envelope was received at the post office in Long Beach on April 19th, and in Alexandria, LA on April 22nd. This morning I took this card to the Main Post Office in San Pedro, where I was given the runaround by no less than three Post Office Employees. The first one blamed Canada, the second one asked me dumb questions such as, When did you mail it? and Have you sent other mail to this address? I have, but since it bore the correct address, it wouldn't have mattered if it was the first piece of mail I had sent to Canada. When I asked for a complaint form, the last employee said they did not have any. None of these employees offered me an apology. I realize that none of them was to blame, but nevertheless it is customary, in private business, to at least say one is sorry for the error.

I moved on September 14th from Staten Island to New Jersey. I put in a change of address. After nearly 2-3 weeks I was not recieving any forwarding mail to my new address. Thereafter, I placed 2 more forms for a change of address. I allowed 2 weeks and still recieved nothing.

I own a winery in Maine and am trying to ship some wine on behalf of a local customer to his parents in the Netherlands.

I recently moved to Montague and had the hardest time getting a correct address. I was given 4 different addresses to my home.

This is my daughters first year in college and she was very sad that she wouldn't be home to celebrate her 18th birthday. I told her not to worry, I planned to send to her a "birthday in a box".

My boyfriend and I have been together for 4 years now. He has a business in 3 different countries and is away a lot so, we email, call and use the postal service to send letters, gifts, etc.. Due to someone taking mail out of our mailbox at our home address I got a P.O. Box at the post office. I also have an Internet based Store and am shipping and receiving payments every day.

I went to the Post Office at a few minutes to 12:00 on Saturday, Nov 13, 2004. The door was locked, and a large women came to the door (I do not know her name) and stated, "We close at 12:00." I stated it was not 12:00 yet, she stated, "It is by our clocks."

We mailed two packages from the Deepwater Post Office in NJ 08023. I filled out the customers form, where I put in what is in the package and the value for all to see.

My name appears on my mailbox, yet for the past 4 years I have been receiving mail for a certain "Edward Thomas", the previous tenant.

I am scared to return to the post office, I was nervous when I left there, crying. I don't how I will get the rest of my mail now and I don't want anyone else to be treated this way.

If the Troy Post Office were a business, they would not be in business very long. We understand that Postmaster Way thinks that no one can touch him because he has been with the Post Office for so long. We hope that someone can do something because both he and his staff are absolutely horrible!

For the past few months, at least once a week, I would get a piece of mail in my box for a Shelissa McC. I would stick that on top of the box and the next day, it would be gone. Yesterday, the same thing happened with a catalog. I stuck it back in the mailbox. Today, Oct 2nd, not only was the catalog not taken but 8 other pieces of mail, all addressed to Ms McC, were left in my mailbox. None of the mail delivered was for me.

I have had a mailman put mail on top of our mailbox because he thought our mailbox was too low. Turns out it was not. This mailman, Steve also refused to deliver our mail. I am not sure how an individual can just decide that on his own. Anyway, I have not received any forwarded mail yet. I am ready to call an attorney. I called the Shingle Springs Post office on August 18th and they said they would forward it. It is August 24 and I still have not received any forwarded mail. There is no communication between the Sacramento Post Office and the Shingle Springs Ca office.

On Jun 30, 04 I contaced my Post Office manager because my military checks were being sent back because they said there had been a change of address. I explained that I had been living at this address since Oct 03. I had been wondering why I had not been getting my mail and the few peices I had gotten had been sent to my old address and resent back here. The important bills such as my electric bill, car payment etc. were never received. My car insurance company had also called asking for my new address because their correspondence had been sent back. It seemed as if some mail was sent back and other mail just disappeared.

Last summer in the rush of a heat wave, Mom lifted her front door window each evening for fresh air. She would forget to lower the window. Thus, her mail drop was blocked. The local mail delivery person would come to the door and just walk away. After several days of this "service" the mail carrier finally used his God-given sense to leave a note that all mail was undeliverable. I find it utterly amazing that the mail carrier waited so long to leave a note and that it was acceptable to leave a note but not ring a door bell once to remind Mom that her mail drop was blocked.

USPS Guaranteed International Delivery. What a joke. I sent an envelope containing a international postal order to Canada using this service. Charged $20.00 for next day delivery I waited to check the status on-line the following day. First the on-line tracking service is a joke because they only update it twice. Once when the pick up the package (You already know they picked it up) and once when they deliver the package.

The residents of my apartment building leave our outgoing mail in the lobby, and our mail person takes it when they drop off mail. Maybe not the safest, but ...

I am disabled and in a wheelchair. I returned home from work and found a postal service vehicle parked in the handicapped parking space. I called my wife to let her know I was in the parking lot since she has to help me bring my stuff up to the apartment, and told her it would be awhile because I had to wait for the carrier to move the vehicle so I could park.

On Saturday, July 29, at 11:27 am I sent a Fulbright application via Express Mail to the Council in International Educational Exchange in Washington D.C. On Monday, July 31, the Express Mail parcel had still not arrived. I called the toll-free number to track the status of the Express Mail package that contained my application.

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1. It has come to my attention that the clerk who distributes the mail to our PO BOX in the Campus Post office has been opening my mail. I have received numerous magazines and wrapped packages that have been torn open and thrown into my PO Box. It seems to me this leaves only the people who handle the mail as culprits.

Almost every day our mail get delivered late or sometimes not at all! I have called the 800-275-8777 number at least 3 times.

I just moved to the area so I am unfamiliar with the post office. But what has been going on is around November we started not to recieve packages that have been sent to us. Most of the packages have been from friends but what has bothered me is items that we have ordered from major companies have not been arriving. I called the companies to verify our address and see how they have been sent. All packages that have been sent have been sent by U.S. mail. Two companies resent items that we still did not receive.

I mailed my monthly car insurance payment to California State Auto Association's district office in Eureka CA (A distance of 22 miles from here) on December 27, 1999. This mail did not arrive in the CSAA District Office until January 10th.

I went to USPS in Elk Grove Village, IL on 1/6/00 at 1:02pm to ship a package to my granmother in CA. It was a delayed Christmas present and it was very important to me. This package was sent Priority Mail and Delivery Confirmation. I paid $3.55 to have it shipped. I did forget to purchase insurance and was never asked by Sherly the cashier.

For a period of 5 months, mail coming to me was returned to sender marked "vacant". Mail was addressed properly and had been received for nearly 9 years at the same address, only 3 doors from the post office delivering the mail.

I moved into this apartment complex 5 months ago. I was receiving my mail like normal until Oct. 1, 1999. I usually receive a water bill on the first of every month and when it did not come I was concerned. I thought it might have been late or got lost in the mail.

I'm actually writing just to request some information. Who do I contact at the Post Office to stop getting about 10 different people's mail who no longer live at our address! I have tried writing forward on the mail itself, but for some reason, it still sits in our mailbox. At one point, we had such a huge amount of other people's mail, that we put it in a plastic bag with a big note that said, "None of these people live here!" It isn't a big deal, but it is pretty annoying.

I own an auction business in Burnsville, MN. We send several large first class mailings throughout the year that contain information about our upcoming auctions to our customers. We have purchased an "imprint permit" to save us the trouble of affixing individual postage stamps to each letter. We then pay for the first class postage in one check and deliver the mailing to the "Bulk Mail" receiving station.

Our mail is not delivered in a timely manner or at times we do not receive it.

I own an auction business in Burnsville, MN. We send several large first class mailings throughout the year that contain information about our upcoming auctions to our customers. We have purchased an "imprint permit" to save us the trouble of affixing individual postage stamps to each letter. We then pay for the first class postage in one check and deliver the mailing to the "Bulk Mail" receiving station.

On 8/20/99, I purchased stamps from the Automatic Postal Center at the Montgomery Road Post Office. I inserted a $10 bill and purchased 3 stamps (a total of 99 cents). My change was not refunded to me ($9.01), instead, I got a credit slip stating that due to technical difficulties, I could not get a refund.

Our mail is not delivered in a timely manner or at times we do not receive it.

We were sent a priority mail envelope from our daughter who lives in Oshkosh Wisconsin. She sent it on a Monday and we did not receive it until Thursday. We have been told priority mail takes two or three days and it is delivered special. It was delivered by our regular mail man with his regular delivery. Now there is nothing priority about that and it is very misleading and mis represented by making the public beleive it has priority over regular mail when it does not and in this case it would have been cheaper to sent it by first class mail and would have gotten to us just as fast.

I came home from work and proceeded to retrieve my mail from the locked mail boxes provided at the apartment building. For the 2nd time in two weeks, I could not open my mail box because the mail in the box was blocking the latch. I called the 800 number to speak to our post office here in Long Beach, Ca. (Bixby Knolls Station zip: 90807) and asked that someone please come out to open the mail box since the post office does not allow the manager of the building to have the main key, and retrieve the mail in this type of a case.

I moved into this apartment complex 5 months ago. I was receiving my mail like normal until Oct. 1, 1999. I usually receive a water bill on the first of every month and when it did not come I was concerned. I thought it might have been late or got lost in the mail.

Yesterday, I returned home, to find that a package had been left on my front porch, in plain sight, without my authorization. The contents were in the hundreds of dollars.

For a period of 5 months, mail coming to me was returned to sender marked "vacant". Mail was addressed properly and had been received for nearly 9 years at the same address, only 3 doors from the post office delivering the mail.

For the last 6-12 months my apt complex has been getting mail for 1228 balboa. I don't get my mail. Other tenants are complaining to me, being the manager of the complex. I've got about three complaints in to the USPS you but no luck. Bills are arriving late, an IRS check has been lost and tenants are complaining.

I have had my mail left in the lobby when it does not fit in the mailbox, despite the act that I am home all te time and I can be reached by calling me on an intercom system (I live on the second floor of this building). I have a disability and I can no longer walk to my mailbox downstair because of severe fatigue. When my regular mailman is not on, my mail is left downstairs or either left in front of my door and no one knocks to let me know it is there!

It would only take one minute for a mailperson to call upstairs, and for me to buzz them in and for them to bring me the package that doesn't fit in the box! I live by myself and have the person who does my grocery shopping once a week check the mailbox for me.

I have in the past lost two packages, one was $100 of medical supplies and the other was a $60 package. I was told that it is at the mailperson's discretion whether to leave a package or not when it doesn't fit in the mailbox or to leave a pink slip and take the package back to the post office for pickup.

I have been waiting for five packages, all mailed from different places, mailed from March 2-8 which I have not yet received. I don't know if they are lost in the mail or have been left in the lobby and have been taken by someone!

Funny they will stuff your mailbox with letters for people who don't live there and you notify them about it and they are insistent on doing that and when it comes to trying to get packages to their proper recipient, they could care less, as long as they get it to the right address!

If the Postal Service is so busy with its many new commercial ventures, maybe it should subcontract delivery to disabled persons to the local organizations that provide the Meals on Wheels programs. They are constantly strapped for funds and they would certainly provide better, more humane service.

I came home from work and proceeded to retrieve my mail from the locked mail boxes provided at the apartment building. For the 2nd time in two weeks, I could not open my mail box because the mail in the box was blocking the latch. I called the 800 number to speak to our post office here in Long Beach, Ca. (Bixby Knolls Station zip: 90807) and asked that someone please come out to open the mail box since the post office does not allow the manager of the building to have the main key, and retrieve the mail in this type of a case.

For the last 6-12 months my apt complex has been getting mail for 1228 balboa. I don't get my mail. Other tenants are complaining to me, being the manager of the complex. I've got about three complaints in to the USPS you but no luck. Bills are arriving late, an IRS check has been lost and tenants are complaining.

On 8/20/99, I purchased stamps from the Automatic Postal Center at the Montgomery Road Post Office. I inserted a $10 bill and purchased 3 stamps (a total of 99 cents). My change was not refunded to me ($9.01), instead, I got a credit slip stating that due to technical difficulties, I could not get a refund.

We were sent a priority mail envelope from our daughter who lives in Oshkosh Wisconsin. She sent it on a Monday and we did not receive it until Thursday. We have been told priority mail takes two or three days and it is delivered special. It was delivered by our regular mail man with his regular delivery. Now there is nothing priority about that and it is very misleading and mis represented by making the public beleive it has priority over regular mail when it does not and in this case it would have been cheaper to sent it by first class mail and would have gotten to us just as fast.

Yesterday, I returned home, to find that a package had been left on my front porch, in plain sight, without my authorization. The contents were in the hundreds of dollars.

I'm actually writing just to request some information. Who do I contact at the Post Office to stop getting about 10 different people's mail who no longer live at our address! I have tried writing forward on the mail itself, but for some reason, it still sits in our mailbox. At one point, we had such a huge amount of other people's mail, that we put it in a plastic bag with a big note that said, "None of these people live here!" It isn't a big deal, but it is pretty annoying.