USPS Reviews

I have had the same issues with the Sullivan post office since I moved to the neighborhood. I created an account to set up for my packages to be left at the door because of the problems I always have. They sent me an email saying it wasn't left and to reschedule. I called USPS customer service and didn't get an answer. She says they don't send out emails but my local office did which I don't believe it came from the website I registered at so I find it hard to believe the local offices are handling website emails too. I have to reschedule re-deliveries.

I have worked for the USPS for 14 years. I can't believe how much the Post Office has moved backwards instead of forward. As a window clerk, I am supposed to up-sell all day long. The computer shows service standards for delivery-which are so inaccurate. I'm supposed to offer special services, overnight delivery, insurance, signature, proof of delivery, and when the package arrives late or damaged or not at all, the customer has to jump through hoops trying to get a refund.

The regular delivery person is flawless but the problem arises with the temporary delivery people. Repeatedly we get the neighbors mail or they get ours. Often the temp will not pick-up mail. Last week I received a neighbor's mail in my box that is for the newspaper. I have called numerous times in the past to the local post office to notify them of what has been happening but nothing seems to change. If this is typical delivery practice, then it's no wonder the Postal Service is in trouble.

I sent 2 packages on Feb.13th to family in Arizona costing me $29.95. Both packages were returned as address unknown. I also in the same time period sent 8 packages from Walmart.com that had no problem arriving at the same address during the same time period. USPS sent back my packages. The 800 number does not answer the phone. The post master said he called Arizona and they are blaming the office at the development and said they sent back the packages. Meanwhile that is the same office that accepted the packages from walmart during the same time period. Nobody will help me. I am requesting credit for $29.00 for services not rendered. I am having a problem with my scanner so I cannot scan my paperwork. If you provide me with a case number and fax number I can fax them to you. Thank you for your help.

I ordered some LED light bulbs from Amazon and was sent a tracking number. USPS left me a notice claiming that no one was home, however when I looked up the tracking number it says the package was delivered on the same day my notice was left. How can that be possible?

Haven't received any mail at my current residence for 3 weeks now.

I mailed a package with the sole intent to BE ABLE TO TRACK IT! After sending the tracking # through 5 times and getting "unable to verify or find number" every time... I spent 15 minutes trying to NOTIFY YOU. This is ridiculous!!! I see why you have such a bad reputation.

I am waiting on my son's birthday invitations that I ordered on February 23,2015. The company put them in the wonderful USPS system on March 3rd for 3 day shipping. It's been three days, going on four, on the post office just says "well, that 3 days is an average" and "we are experiencing longer shipping times due to consolidation". Well, maybe they need to stop calling it 3 day shipping!!!! People pay extra and then get nothing in return. No wonder no one wants to use the postal service. This is not my first problem, this is my THIRD issue in the last 2 months.

After not receiving my mail for over 3 weeks, I was forced to go to the Auburn post office which is about 10 miles from my home, they had all my mail including 3 packages which obviously had never left their facility, yet when I checked the online tracking, the USPS claimed that they had attempted delivery. I asked the postmaster how he could claim that when it was obviously not true, he claimed that they were not delivered due to snow around my mailbox. The packages were supposed to be delivered to my door but he said all my mail was being held due to the snow around the mail box. I have had all the snow removed and have pics showing my vehicle easily pulled up to the box but still have not had mail delivered.

I've sent mail to people throughout the united states and it seems that people are receiving the package but ripped boxes and envelopes meaning the items have been stolen. I'd appreciate if I didn't have this happen constantly. It's cost me a few hundred dollars to deal with this and I will soon have the nearest offices investigated.

Worst website ever and several moves were put in correctly but USPS messed it up somehow. Instead of notifying me, they just sent all the mail back causing all sorts of problems and money lost. Idiots or drunks but something is wrong with them and whoever at USPS bought that stupid move website from some other external money grubbing / spamming idiot.

I have been dealing with this issue for the past month! From 2/19/15-3/1/15 we received absolutely NO mail. Now I understand that because of the weather on 2/23/15 we didn't receive any mail and I can even understand the next day due to the aftermath. However, I was able to SAFELY get in and out of my driveway as of 2/25/15 (our mailbox is off the main road and in our driveway). So I call to see what's going on and I'm told due to the weather, it wasn't able to be delivered and will be redelivered. At this point, I was now not only waiting on my regular mail but 9 packages also. So I wait 2/26/15 - no mail. 2/27/15 - no mail. 2/28/15 - no mail. So I call the 1-800 # AGAIN and they say "Well I see you filed a case but they didn't submit for re-delivery." SERIOUSLY?!

I sent documents on Jan 31st 2015. It shows my international mail still at LA. What can I do? I sent very important documents! I want to hire lawyer.

I simply mailed my niece's birthday card with her birthday gift card enclosed inside, and at the same time I mailed a letter to my other niece who lives in the same household. The letter was received within two days. But my niece's birthday card with her gift card inside of it, has still not been received and it has been two weeks. Perhaps I should not have decorated the envelope to make it more festive for her birthday, but it was a big one, SWEET 16. I'm still hopeful that it will be recovered within the next week or two. But in any case, my niece's Sweet 16 has not been so sweet.

Yet again, shipped my packages and as I always do, I stood in line and waited to have my prepaid packages scanned through to show accepted when tracked. Between January 31 and February 28, I had 3 packages that took 9 days to be delivered! Two of the packages were shipped on the same day, one to Texas and one to Alabama. Oddly, I shipped another package to Texas, also first-class as was the previous package, on a different day and that package took 2 days for delivery.

I got a notice my mail was at the Chicago ISC 3/2/2015. As of 3/6/2015 this still show at the same place. This is not good service.

I have opened several cases regarding my lost packages and mail. I have contact everyone and have been placed on hold for hours at a time. My utility services have started to get disconnected due to non-payment. I just moved to this address and have not received any mail nor have I received any packages to this address. I don't know what else to do...who to contact. All I know is that nothing has been done. I have received several calls from different postal locations saying the problem is fixed and that I should receive my mail. I need help **. My old address is **. My new address is **.

I shipped a package on Jan 26, 2015 and the package was deemed undeliverable as addressed. Funny because I just printed the shipping label right off the auction website. My customer on Feb 4 contacted me because she never received the package. When I checked the tracking number all it says is undeliverable as addressed, not returned to the post office or anything still to this point. It is 3/6/15 and still no results. Of course 2 claims have been filled and denied. I am so upset because not only did my customer not receive her item, I am out of my gorgeous vtg sequined top, the money I had to refund her and the shipping charges. They act like they don't care at all, to talk to them no one knows about anything - SUPER INCOMPETENT!!!! To make things worse I sell online and have no other options but to ship USPS. I guess what I will do is charge a little more for shipping and require insurance. :0(

I have ordered supplies from the same places for quite a while and I can always count on the shipping time to be 4 days, give or take a day. Until the last month. I live in Michigan, and I order from Texas or California. Now my packages are taking at least 10 days longer than usual. Tracking shows them sitting for days in one location, or actually going thru the same facility multiple times. I have finally received a few of these packages and there are no issues with labels or bar codes. I am afraid to order or ship anything USPS. What happened to the U.S. Mail??

It snowed here Wednesday night. The mail didn't run cause of it every time the weather gets bad on our mail carrier will not run. This didn't happen until we got this mail carrier and for Monday I put a letter in the mailbox and it did not run. What is the problem with them?

I can't get any information about the causes of delay. I called customer service and your automated system is missing the option and it doesn't transfer to an operator even you press 0000. On the website the option doesn't exist, the guy who build your website miss it. I need to know the reason.

Hah! What a rip-off or a sad joke! I paid for "priority mail". It has been a week - no package yet!!! No wonder they are going out of business! You complain, and all you get is "Oh well, too bad. Next in line."

I sent my package on Monday, 3/2/15 coming from NY to Chicago and as I checked Priority Mail tracking, it appears to be stuck in Springfield, MA. It said estimated delivery date 3/4/15 and it's the 5th, and still not arrived. I called Call 1-800-ASK-USPS (1-800-275-8777) to ask for help in finding out if the valuable item shipped is lost and the person on the line told me "it's not guaranteed, it could even take a week and right now, there is nothing I can do to help you." I tried asking more questions about it and she talked over me...then she hung up. Very rude!

I drive from Cibolo to go to this post office (Universal City) because it is so well managed. All workers are polite, fast and efficient. They were able to mail a package that the other post office was not able because their machine didn't recognize the address. The UC post office found it by manually entering the zip code.

Hopefully someone reads this. We moved and put in a change of address. When we went to get our mail (the builders have not installed our mailboxes). We were told we could only get our mail once per week, then the very rude women who work behind the door would say it was too much trouble to get our mail. We then spent money on a P.O. box and they refused to put mail in it!!! The Allentown Post office on Postal road is the most horrible post office ever.

I have had problems in the past with not receiving my packages from the post office. The packages show as received and I do not receive them. I called the post office and asked if I could put a complaint regarding my mail carrier or file a claim and the rude worker told me no, and when I asked for a supervisor, she told me there was not one there. I know that is not true, and I don't understand how someone that is trusted with residents' personal information can be so unprofessional and rude. No wonder they are closing so many post offices. Last time I did not receive my package and filed a claim, it mysteriously appeared at my doorstep.

I requested a change of address on 2/5/15 (from Dearborn, MI). Today is 3/3/15. Believe me when I tell you that they lost or destroyed all my mail. I am the kind of guy that receives at least 3 pieces of mail daily sometimes 10-15. Last month I was expecting a lot of mail, 4 of which are confirmed credit cards I haven't received anything yet. I received 1 piece of mail on dated 2/23, like are you serious? Where the hell is the mail before 2/23?

This a **. Now my sister birthday box is being enjoyed by someone I don't even know. Ok I send my sister packages at her address **. USPS send my box to **. I pay 13 dollars to send this box to my family and I want something done about it. I take receipt to converse and show them my tracking number is **, the clerk **.

Ordering packages from Amazon, and I live in an apartment building, did not know the USPS are not allowed to walk up steps. They lie and say they leave notices but never do. Whenever I order something, it never comes on due date; always 4 days late because the ** lie and say they tried to deliver but no one was home, when actually I spent days waiting for knock on door. Hate this. You always have to wait until the last delivery attempt before you can get your item. They succckkk sooo much no wonder no one wants to use them any more. What good are they nowadays?

Rec'd email notice (I had requested) re package tracking. States that an attempt was made to deliver a package, no secure location and notice left. ALL OF THIS IS FALSE. NO attempt to deliver - 2 adults present all day. Mail box and covered porch, where packages are left ALL THE TIME exists. NO notice of attempt was left. Tried to get info by phone and can only talk to computer. THE ABSOLUTE WORST SERVICE, AND NOW LIES ABOUT SERVICE!!!

I placed an order from a company and the package was sent USPS. I paid $18.00 for 2 day delivery. The company put my physical address on the package. I no longer have a mailbox at the physical address due to people destroying it, so I use a PO Box. The package was tracked all the way to my post office, then nothing. It took days to contact the post office because they open late and close early. When I did get hold of them they stated the package had been returned because of undeliverable address. We have lived in this small town for 18 yrs.

I came on here to complain about Murrieta CA Post Office on Los Alamos sending out mail late and I notice there is another complaint from someone regarding the same post office. What is with them? Are they just too busy or understaffed? For example I dropped off my packages on Thursday and 2 days later on Saturday it is electronically accepted by the post office, wth! I own a online business and just relocated from Temecula to Murrieta. We list on our website that customers should receive their package in a certain amount of days. I never had a problem with the Temecula post office. I would drop off packages almost daily and they would be shipped out the same day.

I just recently moved to Macon, Ga. I contacted all family, friends, and businesses of my new address and USPS to have mail forwarded. I noticed I was not receiving my mail so I contacted these businesses to inquire about it. They informed me. They sent the mail over a week earlier. I notified the post office and they said they would look into it. I then was informed by another business that my mail was returned to them but they had the correct address.

I requested a mail hold for 25 February - 2 March. With the action request to deliver all accumulated mail and resume normal delivery on the ending date. Additional Information included with the mail hold request "Mail can be placed in the porch when delivered. Thank you." Pretty Simple............. Apparently Not! Mail was delivered on Friday, 27 February and Monday, 2 March. Both clearly a single day delivery and one of them during the mail hold time period.

USPS is a HUGE joke in our neighborhood. 2 weeks ago, I received a neighbors heart medication. I have complained for 5 years about USPS, nothing gets done. I don't know why Consumer Affairs has this site, they don't do a thing about it... it's just a site to complain on.

I have only received mail once in the month of February, & on that day there was an electric bill in the mailbox that was two weeks overdue. I haven't even received junk mail.

For the last 6 years the mail for the 5 tenants has been dumped outside the building or left in a pile in the vestibule. Despite multiple complaints the post office has done NOTHING to correct the issue. They promise to correct it but actually do NOTHING. Our tax dollars at work.

Unites States Postal Service lost my Passport, my I-20 and all my personal documents. I had sent my passport entrusting USPS to deliver my package to the UK visa consulate and bring it back to me. My visa got issued, the UK consulate sent my documents back before time and USPS messed up. The one step where I thought I won't get stuck and I got stuck there. I had started my first enquiry on the 19th of February because my package was in transit for 6 days without any further tracking details. I started an enquiry to find my package. Since the last 2 weeks I have been running around.

I sent a padded envelope package Priority Mail from my local post office on 2/6/15. Delivery was scheduled for 2/9/15 to my mother, who lives in an apartment complex. Mailboxes are by the swimming pool, so it would be highly irresponsible to leave outside of her mailbox. Online tracking shows it was delivered at 11:38 am on 2/9/15, however, she has never received it.

Every time I go into the Mentor, Ohio post office on Reynolds Rd. it is always a line. Today, was overwhelming. I entered the office at 4 p.m. today. They only had one person at the counter with a line to the back door. The second associate arrived at 4:20 p.m., and then the other associate starting taking passport customers and shut her line down with once again a line that was at the back door entrance. When the other associate finished the passport customers she did not return which left only one associate with a line that was at the back door with a customer that he was taking care of with 20 packages to send off. While this customer approached with all of the packages the previous associate was aware but never returned. This individual transaction took an additional 25 minutes.

I mailed a parcel by standard mail from Burleson Tx 76028 post office February 19, 2015 at 4:30 PM going to Chula Vista Ca and it left the Burleson Office at 6:19 PM that day en route to Dallas Tx mail facility and arrived there February 21, 2015 at 4:38 PM only 50 or so miles from the Burleson Tx post office. Why did it take 48 hours to get to Dallas only 50 miles away? It left the Dallas facility at 4:44 PM February 21, 2015 and arrived at the Bell Gardens Ca mail facility February 25, 2015 at 10:24 PM February 25, 2015. It left the Bell Gardens facility February 26, 2015 at 2:19 AM and that is the last record of the parcel.

I had send business documents to India in USPS priority shipping to India. I didn't take tracking Information as they said it will cost $17 extra. It has been 11 days the documents didn't reach to my parents. They have visa interview scheduled on 16th March and these documents are very urgent. I am not getting any help from USPS. They gave me bill no. and transaction no. They are now saying they cannot track it. Worst experience and lot of stress as I don't know how to send documents again to India.

I live in a large subdivision located in small rural town (Toano, VA) about 30 miles east of Richmond, VA. I have made numerous complaints to the local post office about not receiving some of my mail. I have had numerous articles not delivered and no one at the post office is willing to accept responsibility for it. Several of our neighbors have complained but, as a lot of government agencies, the response is one of pure apathy.

USPS does not have any idea what is happening with their international couriers. They mentioning as 5 business days but my shipment passed 7 business days. Till now there is no change in the status. Customer Service does not have any clue what is happening with that parcel. They don't have any estimated time to it. Very pathetic service. Don't believe them in sending international shipments.

My mail delivery provider keeps skipping my new street address so many times. My new street address is: **.

Sent a package from WV to CO on February 2nd. Paid for Priority 2 day shipping, with insurance amount of $100 and tracking (additional fees paid). Post office was closed so I used the kiosk. Total shipping fee just under $20 for a small package that contained clothes in excess of $100 for my son. The machine printed up the postage and I placed ALL of the postage stickers on the new priority box as indicated. Package was likely picked up on a Monday.

I am an international customer (living in Singapore) and am writing this review because the USPS website has proven completely unhelpful to me. In October last year, I ordered a birthday gift from the US for my boyfriend, who lives in the Netherlands. A few weeks after the seller confirmed that he had sent the item, it had not arrived, so I decided to follow up on it. He and I both contacted USPS, to no avail. As of today, the item (tracking no.: **) is nowhere to be found.

I just received a letter by United States Postage and postmarked 02-11-2015 and today's date is 02-27. From the same area approx- letter from 90045 to 90066 and it is a doctor's schedule. Very bad! Will never use mail in my life again! Another episode 2 days ago, I received a letter with docs inside that were for my disability status from WC INSURANCE CO. From 95677, CA and post marked 12-03-2014. Three days after my work injury, and got home to 90066, but received it with all my California Notices of Applications, from the Division of Workers Compensation with letter dated 02-23-2015 (got home 02-27-2015).

I run an electronics business sending out high dollar equipment. On two separate transactions USPS completely lost two receivers worth 1000 each. They offered no explanation and no refund. The tracker on one said it was in transit to the address. The other said it came and the customer never received it. The customer was a personal friend so I believe him. USPS returned two other speakers and they NEVER got returned. Another microphone never showed up either. All this in the last year. I've used Fedex a handful of times. It always came but was more expensive and slower. USE FEDEX FROM NOW ON.

I had a laptop sent to me with Priority Mail 2-Day Delivery and on February 6th it said out for delivery on the tracking but it never came. I called customer service and they put me on hold for 15 minutes just to be told "we don't know where it is. I can open a case but that's all I can do". I filed a claim for $125 - the value of the laptop - after proving its value. But they sent me a check for $65 and said "sorry for the inconvenience". I'm never using USPS again.

I live in Raywood, TX - a rural area east of Houston, we have no mail route, only PO boxes. The post office here will not put mail with the physical address on it in our boxes. And some things you receive in the mail, the company will not deliver to PO boxes and this is a problem for a lot of is because things come to us like.... Checks, credit cards, and other things that companies refuse to mail to a PO box.

I bought an iPod from eBay February 10th 2015. It has not showed up yet 2/28/2015. It was last scanned in Detroit Mi. on the 13th so I know the seller shipped it. I have opened two lost package cases and the seller has open one lost package case also. NOTHING. Not even a status update NOTHING. And they wonder why they're on the verge of closing or going bankrupt? I hate to see something that's been around so long go but hey, the UNITED POSTAL SERVICE is not what it used to be by far.

Hi. For the last couple of months we've had issues in receiving our correspondence. The mail gets tossed in other's mailboxes. We have placed orders online and have not received the items. As of right now I have not received my passport and other important documents. I am also missing another order. It upsets me that the mailman is not doing its job. I ordered books for college and they were just placed on top of the mailboxes for anyone to take!! And I live in an apartment complex of 26 units and not all the neighbors are nice enough or honest to bring our stuff. All this can be avoided if the postal employee does its job correctly. I am willing to pay extra if necessary to have the peace of mind that my correspondence will be delivered to me and NO ONE else! I hope you can bring it to his attention and have this issues resolved as soon as possible.

Within the last month I had 5 of my mail which were important official documents... from different locations... with my right address on them... was returned to sender because of "Address Failure". I can see 1 but 5!!! This is totally unacceptable!!! Today I tried reaching out to them at 575 East Tremont USPS location in the Bronx for my zip code area 10457, I spoke with the supervisor Miss ** who dismissed my accusations and hung up the phone on me. She was totally disrespectful, rude and unprofessional. I have the taped conversation as proof which I should post online and send to Consumer Affairs and the USPS headquarter's executives and staff.

I just cannot express enough the satisfaction with the Post Office General Manager of the Rowley Mass Post Office. This winter has been a great challenge with the weather and roads to be able to receive mail. There has been delays to receive mail on a daily basis. However the Post Office General Manager would personally deliver the mail to insure we did receive the mail when her trucks were not able to. It has been very difficult not to get mail on a daily basis but she has at least shown the residence she understands and is attempting to assist with a bad situation.

I use the overnight service every month for 3 years. 75% of the time it is either late or lost. I travel for work so have things sent all over but every single time, something happens where we are getting the $20 refund for the package never arriving by "noon". My concern is not the $20, it's my packages, that never arrive on time! The service is completely unreliable and unprofessional.

I sent a package from my local Post Office to Carlsbad CA. in October 2013. Insured with a tracking number. After checking my credit card statement for a refund 45 days later I noticed there was no refund. I checked with the company I mailed the package to - they did not receive it. We both checked the tracking number and discovered it did not work. I have had to file 9 claims over the lost package, no one responds, they insist they must have a working tracking number or they say it has been passed on to another department. I have had some help from the local postmaster. He instructed me to write to The Postmaster General. This has been my worst experience with Customer Services in 40 years. Their service is atrocious in my humble opinion. I am now involved with a second lost package, a mobile phone sent by a person I purchased it from. I do not use the USPS anymore.

Twice in just a month my mail has been delayed for days. It doesn't matter if it's certified, priority, or whatever. They'll deliver it when they feel like it, no apology note or anything. The first time, I called and I was told they would open an investigation, only to find out two days later that the case had been closed. No explanation and still no package. I lost my trust in USPS. Will not use them again.

The mailman who is suppose to deliver mail in the West Logan area will not pick up my letters that I need mailed. I put the flag up on my mailbox but he goes by and ignores it. This is our resident mailbox and when I confronted him about not taking my letter, he said that if he doesn't have any mail to deliver to that box, he does not pick up any that is in that box to mail. I do not believe that it is that way for the Logan Post Office because we had another mailman before this one, and he always stopped and picked up my letters I mailed.

I had ordered a mudjug from MudJug.com, there is no choice in ordering, so you have to pay $9.95 for shipping, which is for 2-day shipping. I had ordered on Tuesday 5PM - 6PM, so it should have shipped out Wednesday morning (as it did, was ready to go Tuesday night) and should have gotten here Thursday, making it 2 days. It never showed up Thursday, so I went to tracking it and it showed it was still on the way. It finally arrived Friday, and amongst all the tracking checkpoints it had "arrived" at the front office of my apartment complex at 11:59AM. But when I went up to get it at 1:00PM, it wasn't there. I returned at 5:00 to find out it had arrived at 3:25 PM that day.

Customer package was shipped on 2/19/15 from Blaine, WA. Expected Delivery Date was 2/21/15. Tracking information on the USPS website on 2/26/2015 showed package had left Seattle WA on 2/20/2015. But nothing had been recorded since that time. I checked tracking through our USPS account on 2/26/2015 and the item showed -- delivered ON TIME 2/21/15. How could that be when on 2/26/15 it showed nothing since the 20th in Seattle? WA!! I then tracked it through the USPS website and it showed that it had been delivered today 2/27/15 at 3:30 pm and that it was ON TIME!! What is going on? This has happened with at least 15 packages that we have shipped since January 2015.

Why are post office workers so unhelpful? I've never had a problem with the postal workers that deliver mail, but at the post office. Lord have mercy, what an unhelpful, rude group of people. I pass a post office on my way to Federal Express, where I pay more to ship my mail. Not having to deal with a US postal worker (@ the post office) is worth the extra driving and money.

On 1/23/2015 I shipped a package from your Stratford, NJ location for return to a business so I could get refunded for items that were double shipped to me. On 2/18 I discovered that the package had not made it to its destination but instead had been touring California and eventually was shipped to your dead letter center in GA. I returned to the post office from where the item was shipped on 2/24/15 and was given a number to call at your Bellmawr, NJ location. Upon calling the number, because I did not know my parties extension, I was put in a phone mail loop that repeatedly told me to dial the ext of my party. After listening to this recording 3 times I called your main 800 # 275-8777. After listening to USPS commercials for quite some time I was advised I needed to return to my local post office and file a mail recovery search request.

Third, their tracking system for parcel is pathetic compared to Canada Post...it doesn't work so basically you can't contact them to find out about something I ordered through them from USA. Sorry but compared to Canada Post and customer relations. I'd give USPS a 1/10 and that's being generous...total fail. I'm thankful I deal with Canada Post and not this bloated inefficiently-run bureaucracy.

I am disabled, and it's difficult for me to pick up prescriptions 10 times a month, so I switched to OptumRx, a pharmacy that delivers to your door. I specified that my meds be shipped via UPS. Someone at OptumRx did not enter that info, so my prescriptions were shipped by USPS. My medications, sent in 3 separate orders, were never delivered to me. I contacted OptumRx and was told that USPS had attempted to deliver to my door, but no one was home. This is an absolute lie, because someone was home 24/7, and my dog would have barked. No one from USPS either rang our bell or knocked on our door.

I was told at the post office I would be changed $1.50 to change my address online. MY ACCOUNT WAS CHARGED $39.95!!! I am NOT pleased!

Every time I am awaiting a package USPS never delivers to me on time I always have issues with this. I complain after 3 failures and they delivered my packages one after that they continued to disappoint me. At first since it was my new address, I thought it was a simple mistake of course because I am new to the area. But now it is repetitive. The workers are rude when I asked them about my packages. They even have tendencies of updating stating they left a pink slip when I wait in front of my building and nothing is there. Please hire more decent professionalized people who do not discriminate our community as well that's a serious issue to fix, also people who are not so miserable and lazy to do their job.

I recently moved and I filled out the necessary form (twice) to have my mail sent to the new address. 4 months later, I'm still only receiving half of my mail and the rest is missing. I have made several complaints, but nothing has worked. I am missing important documents and I am ready to consult with an attorney over this matter.

I mailed some vital information and forms to my Credit Union located in Washington D.C (Zip Code 20004-4720) from a U.S. Post Office in Waldorf, Maryland. It has been two (2) weeks and to date, the mail has never arrived. This mail should have arrived at a maximum of two days. The post office said they have no outstanding mail there and the credit union never received the mail. I usually NEVER use this post office, but was in the area, so I walked in and mailed this letter inside of the post office thinking it would be ok.

Item tracking on a huge shipment of over one hundred items has never updated and we suspect carrier theft. Furthermore, our attempts to contact the post office have resulted in just being told to "wait" even though this issue is costing us hundreds of dollars daily. If these packages are not found and updated and delivered within 2 days, we will file a lawsuit against the Beechnut Houston TX post office.

I placed an order with Dell for a piece of electronic equipment and the order was shipped by USPS and ended up in rural Post Office. I tracked this order completely and found out it was left at my local Post Office so I went to retrieve it. I was greeted at the post office by a lady that had a personality of a wet dish rag and proceeded to tell her why I was there for. I told her that USPS had delivered my package to them that morning and that I had tracked it there through USPS and asked if there was a possibility of picking it up! With a long frown on her face and some hesitation said they were too busy and there were too many packages to go through.

I went to mail a phone internationally as a registered mail and they put it as regular, so I can't track or do anything about it. I called customer service and they racist, as the front desk employees, they told me I can't do anything, not track it or not get my money back. I don't know how in the world can exist such a post service where anybody can steal your package and you can't do anything. This is so racist, so bad service. It's racist to give this kind of people this job. My label number was **, I will call the police about it and I just hope they won't be as ** as USPS employees.

Never received pkg. Many pkgs are left without a knock. Could be stolen, could have gone to another address. My tricare mess are often missing as well many pkgs ordered are never received. I have been very upset. I have to check with credit card co to see if charged. I have a high school in front of my home.

I've been reporting issue to the local for about 18 months. I get mail addressed to others. My address is ** and I get mail and packages for **. I've scratched out mine and wrote the address on the envelopes and place them in the mail just to get them back. I've talked to the supervisor with no improvement. A few months ago, my package was not delivered even though USPS tracking showed it was delivered to me. After my complaint, I got it about 2 days later. ** never got to my house. Last summer the carrier ran into my mailbox and broke it. I am more than angry. This is the US government and the carriers doesn't take their job seriously. My package, that I trusted the USPS to deliver, is lost. I need compensation for all the problems with the USPS. My neighbors are complaining about misdeliveries also. Is someone else getting my mail and I don't know about it. This is ridiculous!!

I have packages coming in almost on a weekly basis, and packages going out on a weekly basis. My packages coming in have ceased movement at the USPS North Houston facility. I have 9 packages coming in. 2 were lost at the North Houston facility (according to the post office) back on Feb. 12, 2015. Still no sign of them today (2/25/2015). It gets worse... I had 6 packages mailed to me over a week and a half ago. 1 of them showed up without any issues. 5 of them are "In Transit/Delayed" and were supposed to have been delivered 2/21/2015.

Delivered packages, updating scans, and providing tracking information on shipments is completely non existent from the USPS. This system is a complete joke and getting worse. The post master general should be FIRED. This is ridiculous especially if you are operating a business. I have lost several packages recently that vanished into thin air. Trying to get someone on the phone without waiting 2+hrs; Getting any kind of information/help without each branch/department/person/post office/sorting facility not blaming the other is non existent; Going in circles without getting anywhere or receiving any help is the standard.

This is the first and LAST time I will ever use Priority Mail Express. I paid $19.99 for guarantee overnight delivery and the scheduled delivery time was 3:00 pm. My package is still not there and it has been 48 hrs. I got online to find my package and it states the delivery time won't even be today, but tomorrow. It also stated that the package is sitting at the destination's post office. So I decided to call. After going through several menus, I was on hold for 30 minutes only to be told, "sorry I don't know why it didn't get delivered" and I can get a refund. Really? You think I care about the measly $19.99 (I have to fill out papers and go back to the PO to get my refund). I have an employee sitting there waiting for this package. He also stated that it SHOULD be delivered today and couldn't give a time. What a joke of a service. I will try UPS the next time.

Order a chest rig for deployment to Afghanistan. Paid for 2 day shipping. It's been 5 days. I looked at the tracking number to see its just been shipped back and fourth in San Diego between two postal offices. WTF is going on over there. These people need to understand how important some of these packages are and how important it is for them to arrive on time. This is why they are in danger of being shut down. I'll be happy with just Fedex and UPS. This organization sucks.

For the third time USPS has stolen my shipping goods to Puerto Rico!!!! I'm so tired of this company. I rather pay more money by shipping my items with UPS, DHL, or FedEx. I'm done with USPS. Why do they have a Post Inspector? My item was suppose to be deliver on Monday I called them and they can't even track my items. People be aware of their SCAM!!! Never ship Priority Mail.

Received two mail delivery attempt 'paper mail' notices at workplace. Notices were 8 days apart. Called number given (**) to reach a Troy **. Someone else picked up. He could not explain to me why they did not pass by the office the next day. We have USPS personnel passing by our office 2-3 times daily. We have never received 'attempted delivery' paper notices before. He could not explain if this was a new policy, or whether the current situation of delivering the next day, which works fine, is no longer in effect. Situation not resolved. We expect better service from USPS from this location.

I ordered a package from Amazon on February 5th, 2015 said to be delivered on Feb 20th. When that day came and there was no package in my mailbox I checked Amazon for the tracking. Said it was delivered so I checked the USPS website to double check. It also said it was delivered. I waited till Monday the 23rd to check the mail and find out it was not there. I called my local post office (Villa Rica, GA) and the lady whom I talked to told me the carrier dropped my package off at an address 2 miles from me and asked if I have ever lived there... My answer was no of course. And they say if the person received the package and has opened it and does not return it they can't do anything about it... Umm I thought it was a federal law not to open someone else's mail.

Just a little information about the post office. I guess we all think that the USPS is a safe secure way to send and receive mail. Last week we didn’t receive mail from Tuesday through Friday – nothing, not even an ad. I thought they must be closed because of the snow, thought mail always went through. Then I started checking on packages that were supposed to be delivered, 4 of them 3 showed delivered but they weren't, not to me anyway, one showed couldn’t deliver- no safe location which made no sense. We have a mail box and I was home all day the date they said it was delivered. So I started trying to track done my packages, senders were no help as after it says delivered, they carry no responsibility.

Shipped out item from NY to Wisconsin first class mail. Item went to Puerto Rico sorting facility and stayed there. It has been 10 days since I shipped item out and still has not been delivered. Why would my first class package go to Catano PR? Lately there has been a lot of problems with my packages. 10 days of this with no answer is insane. I opened a case and still waiting. I just want my item delivered already.

The carrier on my route is always causing problems. He says he can stop delivering mail to any address without letting anyone know. He complains he cannot reach tapes in mailbox, cannot help if he is too short. My question is, can carrier stop delivering mail without letting customer know? He doesn't pay attention when driving. He is looking down. I seat for next delivery. He almost pulled out in front of me. When I pass him on the road he is looking not paying attention. I am going to get pics to prove it, or until he hurts someone, may the postal service will do something about him, not sure his name, he is main carrier on Shadyland Ch Rd.

I am sick and tired of the USPS. They have lost 3 packages and their only excuse is that I should have put insurance like it doesn't matter that I paid for the service. They do not investigate the mail man and do not hold him responsible for delivering my packages to the wrong address or stealing them. The first package I lost I spoke to the mail lady because I was expecting a package. She said that I didn't have any packages. I checked the tracking and it said delivered. She either stole it or delivered it to the wrong address. The second packaged said delivered and it wasn't even delivered because I checked. The last package I am working on investigating what happened to it.

I just can't seem to understand why we don't get mail everyday. We always have mail, even Netflix which I know should come today, but no mail again. I think we have had mail in our box once this week. Weird is all I can say. This house has a mailbox by the street. Would anything stop the postal carrier from delivering?

I buy a lot online, and am forced to use USPS 2-3 times per week. It doesn't matter if you send it first class or priority mail, your package/letter will never arrive on time, EVER! For instance, last week a family member sends me a package. They mailed it priority and paid the extra to get it to me by the weekend. Even though the post office assured her that I would receive it by Friday the package still hasn't arrived. This is very common as it happens about 9 out of 10 times. I personally have started sending my packages private carrier because they are dependable and my packages will get there when Fed Ex or UPS say they will.

A relative of mine from Alberta sent me an Express post 3 day delivery letter with documents inside and with tracking number, we tracked it to Chicago, five days later it was "redirected to a forwarded address". This makes no sense to me and USPS would only tell me it was because of the sender making a mistake or something and there's little I can do. And to make matters worse, this was a sign on delivery letter and they have no record of it being signed. So I am thinking, that 12 days later it was stolen. With no help from USPS, I shall be taking my business elsewhere, lousy service, and I have checked a lot of the forums and it seems that Chicago center as well as NY, are known to have a lot of thefts, tossed out mail and bad employees.

I was tracking a package that was out for delivery on 2/7/15. I thought this was great, 5 days early. Let's just say the package never arrived and when I complained, it was like, "Oh we, it wasn't insured so maybe the company could sent you one." Not. It was one of a kind jerk. Why don't you investigate the crooks you have working at your facility.

Monday to Friday, the mail carrier is always being very late to deliver mail after 5pm and after six pm. My son called 800-275-8777 but line is being long to hold more than 15 minutes then another 15 minutes. Why mail carrier keep overtime from taxpayer money for WHAT? Elk Grove Village Postal Office is poor service!!! The mail carrier refused to take returned to company because it is for deceased person not to live in.

Our mail is constantly late from November thru January usually around 7:00pm. Called supervisor who just kept giving excuses. What is pathetic is the regular is always late and the substitutes are delivering it between 1:00 and 3:00pm. Talked to another regular who said that they can't do anything about putting someone (more qualified on route) because she bids on it with her seniority. This is why they should go private. This wouldn't be happening. If a person can't do the job get rid of them. Now the mail is still late so the excuses about it being the holiday season are over.

I moved to a very wooded area a few months back that's 'off the grid' about 1/2 mile. The mailboxes for all of us are literally a mile back off the main road. I order many specialized items online. I pay a lot of money for shipping yet I have to leave work, drive to the post office, find parking, stand in line, and ask for my packages several times a week.

I ordered from a company and paid extra for USPS express shipping. Everything went as it should, until the USPS delivery person claims he tried to make the delivery to my home, but left a "sorry we missed you" card in my mail box. The not so funny part about this, is that four adults were home, plus two dogs and a door bell, yet no delivery. This was on a Friday, I don't see the card in my mail box until Saturday when the post office is closed. In past times of delivery, if we are not home, the card is taped to our door, but not this time.

I need proof of change of address to cancel my gym membership back home. Unfortunately, I can not provide them with a utility bill or lease. So I get the verification code but have lost it (my bad). The brick and mortar post office says, "Call 1800 ASK-USPS." Call them. They give me 800-238-3150, option 4 and say they will be able to give me the code again over the phone...if not, they will resend it.

I have 4 package of green card that includes, me, my wife and my two children. When I track through tracking number in December 2014, the status was delivered in mail my mail box on December 3rd but I never received it. When I track it in January 2015, I was surprised to see that tracking status says it's still in transit and more surprise was that when I track it. On February 2015 it says tracking number could not be found. I am helpless I made call to post office more than 100 times but never received the call it was always in the answering machine.

We had ice and snow but road has been open for three days. No delivery of mail even though we have gotten out for last three days. What happened to rain sleet or snow!

I've been tracking my package for about a week. It was very expensive so I made sure to do everything I could to see its whereabouts. It was supposed to be delivered on a Thursday but when 6 pm came around I gave up and figured it would be late. The tracking updated at 2:45 am Friday morning that it would be late. I had no issue with this. I was a little worried after reading so many bad reviews of packages missing but I decided to hold my composure (it's only a day late...no biggie).

It should not cost $8.85 to sent two $1.99 bags of Peanut Chews to Jacksonville, Florida from Fulton, MS. I used an old "Priority Mail" box that had been sent to me last July with something heavier in it (costing $5.86 to ship). I asked the girl behind the counter if it would help if I changed to another box and she said "it wouldn't make much difference". I bit THIS time, but it will be the last time. #Fleecing of America I don't have the tracking number with me, but when I find it I will gripe again. I understand there is some survey which I couldn't find that I overheard her telling the other customers.

I cannot believe a business is able to get away with ripping people off the way the postal service does. They are never responsible for any mail no matter how much insurance you buy. If you pay for two-day shipping and it doesn't arrive in two day they should give you your money back just like any other company. What really burns my ass is when you try to call them they purposely do their best not to answer the phone, and when you finally get a hold of a person they are rude.

I am disgusted with the post office. The last few months I've sent packages and have had nothing but problems. Then you try to reach someone, and this is a nightmare. I also tried to reach the post office to where the package is to be delivered, another nightmare. When are they going to get their act together? Don't they get it as to why they are falling apart. Don't blame it on the computer whereas people are taking care of business online, not true. Some or most of us still visit the post office to take care of all services. It's the services that are being provided, not only are they expensive, but packages and letters for some reason either get there later than expected, go elsewhere, or they don't get there at all? What's up with this?

Missing mail plus my mail is not being delivered. What is going on?

Normally my mailman with the USPS is phenomenal. Today I watched him speed past my house without stopping with my package on his truck. I figured he'd just leave it in one of the keyed mailboxes down the street. Nope, to my surprise a peach notice of failed delivery was inside my mailbox. It even stated that I wasn't home to sign for my package. Now I have to drive to my local post office tomorrow instead of having my package today. Not happy.

Multiple issues with carrier delivering to apartment complex:

I have been waiting for my package that was sent on the 3rd of February. The tracking number is ** - it was a two-day priority. According to the website it has been delayed or on hold for some time now and now it says it's sitting a processing facility for a couple of days now. I have also been calling a number the local post office gave to me, but no one answers and I have left many voice mails. The package being delayed has caused many problems at my business with a customer.

Maybe it was only in the old days that USPS couriers were not deterred by weather from completing their rounds; today it's a different story. Having received no mail for nearly a week, I stopped in the main post office for Newton, MA, (02458) to see what was going on (Yes, we've had mountains of snow, but the last storm was this past Sunday.). The clerk went to check and returned with an armload of mail, nearly half of it first-class. "We're delivering it now," he proclaimed happily. Slack-jawed, I challenged him, "How can you be delivering it when it's sitting here--and has been accumulating for days?" Response: "Logjam." Totally disappointing; totally unacceptable. Sure, I'm happy to cut the USPS some slack because of bad weather, but how much do they think they need? Maybe a month's worth? That'll get us to spring...

I did my FL Registration Renewal for 3 different vehicles ONLINE. There is an extra fee to do that and the DOCUMENTS and DECALS should be deliver to your ADDRESS by the POST OFFICE. The reason is to avoid going to the DMV and wait in line FOREVER!! Guess what; I only got the documents and decals for 2 vehicles and had to go to the DMV AND GET THE THIRD ONE WITH AN EXTRA FEE!! Not the first time this happens, what is wrong with the POSTAL SERVICE??

First this has been building up, I have been paying attention to them for the last year. And this is the problems plaguing the USPS. One the workers do not care. Two, no one there holds themselves accountable anymore. Three, it seems they are pansies now as compared to yesteryear. Does the phrase neither rain sleet or snow, will keep us from our deliveries.

I have an eBay business and have had packages completely lost. Last month a buyer was delivered the shipping label without the package. I'm the one having to provide full refunds for these and risk negative feedback to my seller status. I have a very small business which can't afford to give refunds and have no item returned. Also, I sent my daughter a letter last month with her W-2 forms and she never received them. Add to that that when I am in Post Office, it feels like decades ago when visiting Eastern European countries and having to go to a bank or Post Office. One person at the counter and several in the back. Somehow it seems like if the Postal system is no longer reliable, all is lost as our bureaucratic system begins to unravel.

I have been having A LOT of problems with my mail here in Saint Pete FL. I have mail that is being sent back, boxes missing. I have almost been put off section 8 over this. Know a Christmas box is missing and they are rude. Nothing is ever done and they don't want to reimburse me. No one ever does a check or looks into it.

Usps new mail man suck!!! Since 3 months my box and other in building be left outside the gate for box be stored and after repeat call the postal office to give the gate code still leave packages out.

We have been getting our mail later and later. At 6 pm on Tuesday Feb 17, 2015, after a holiday, I watched our mailman deliver the mail across the street. When he got to the corner, he walks back down the block without finishing his route. We have 6 adults that live here and a business that receives the mail here and we always have mail. So now I guess if he doesn't want to do the whole route, he doesn't have to.

Yesterday their website said it would be delivered yesterday. It was not. Today it said it would be delivered today. It was not. Instead, at 8pm today, their tracker updates and says it's available for pickup like I'm supposed to go there instead of them delivering it to me like they're supposed to. So I'm obviously not getting it today either. Ridiculous! Do they have to do anything they're paid to do? No explanation, no nothing. Just a stupid "Ready for pickup." That was not part of my ORDERING SOMETHING ONLINE.

Time and time again a certain mail carrier in my neighborhood gets away with not dropping off my packages or picking up my outgoing mail. I call the post office only to be talked to rudely and lied too. It happens a couple times a week and it is ridiculous. I've never once received good customer service when calling my post office about their mailman not doing THEIR job correctly... ridiculous.

As of recently whenever I get a pink slip in my mail box for a parcel and because I don't have the required ID to go to the post office to pick up the package I go online and schedule a redelivery for a Saturday. It's the only time I am home to get the package. Problem is that the last 5 times I did a redelivery for a Saturday carrier never had the package and tells me no one told him about it?

After tracking my package via the USPS website, I found my package was to be delivered today. I waited downstairs in my house looking for the mail carrier. After hours of not seeing a single car go by, I decided to check the tracking just in case I missed it. I saw a message that read "Notice Left (Receptacle Blocked)". Well there was nothing in front of the mailbox. Yes, Durham NC had a little snow and some ice but there was no mail carrier even attempting to be deliver anything. After attempting to call customer service and waiting 2 hours and getting nowhere, I am officially fed up with USPS.

Carrier does not get out of truck and bring boxes or certified mail to door and attempt to have me sign. Local office says they are only required to honk the horn from the road to get your attention. Why? Because we live in what determine is a rural area. Mail comes through the city of Forney, population 2,000. Is that rural? Hardly. It's laziness to me and that's why individuals and businesses do not use USPS much anymore. All I'm asking is that they walk 20 feet to my door!

If I could give them no stars I would. I have had a piece of mail stuck in Transit for over a month. I've called more than 30 times and cannot get a direct answer. I've called every 800 number I can find, opened more than one claim, and called direct lines. I don't understand why it's such an issue to pick up a damn phone! They are costing our foundation money and refuse to pay. FedEx is by far more reliable. Please don't use USPS unless you want to lose what you are shipping. If I could give them no stars I would.

I ordered a package from Amazon. I followed the tracking across America. It said it was delivered but was not in my locked apartment mail box. I had the carrier open all the boxes and look. That was Monday...the package was delivered the previous Friday. I filled out a missing mail form and spoke with the USPS local manager and put up a note at my mail box cluster. I asked if anyone received a package that was not theirs. If they did, please return to carrier or correct apartment. The sign lasted 4 days and was removed by someone. I think the carrier who made the mistake or stole my package should be totally responsible.

I sent a package to Alexandria Va for my son. His grandmother never received the package. I tracked the package which was supposed to be delivered the next day. The package disappeared. How does a 4.5 lbs package just disappear? I called and no one had any explanation for me. That's really unfortunate. I had an expensive item in that box and to know that it got lost, I was really upset.

I went to mail some packages and purchase stamps last week in the middle of the day on a weekday but I could not complete my transaction because the clerk did not have enough money in her drawer to give change for my purchase with a $100 bill. She was the only clerk working and I don't know why there wasn't a manager or supervisor to assist her. This is absurd! There is an absence of business sense in the United States Postal Service.

I recently moved into an apt bldg (first timer), so I hadn't really had a whole lot of experience with the large mailbox doors that the mail carrier accesses all the mailboxes.. One day when arriving home the mail lady was filling the mailboxes with the 2 large doors that access the smaller personal boxes, as I approached my side I noticed a funny look on the carrier's face as she maliciously waited for me to do what she knew I was about to do, my intention was simply to grab the couple envelopes that were in my slot & as soon as I reached my hand in she very aggressively reached over and tried to slam my hand in the door! At that moment she very loudly exclaimed "YOU CAN'T DO THAT!"

On Feb 9, 2015 there were 3 packages expected and were tracked to be delivered to 3 different members of my household that never arrived! My mother was home waiting for the packages that never arrived! Trying to get help or contact anyone to look into a complaint is null and void. There is no more customer service there. To get help is like finding a needle in a haystack! I am embarrassed for the terrible service the United States Post Office is offering their customers! I have lost my trust in them to deliver the mail and be accountable for their service! I am very disappointed in the United States Postal Service!

Amazon item. Stayed home for 2 days waiting. Was supposed to be a two day delivery. Status this AM was at the hub 20 minutes from my house, scanned. The post before that said it was a tally in my town scanned 4 minute after and OUT FOR DELIVERY. Today's a holiday, no package. All lies. But how can my package be scanned in one city, arrive in another and be out for delivery in 4 minutes time?

Well between June and July of 2014 my son and wife changed their mailing address to a po box and soon I stopped receiving mail. Well PO said she had filled in family instead of individual. So that was supposed to be corrected. Well instead my mail started going to their home upstate then that was supposed to be corrected still I got no mail. I've gone to my post office as so did she to once again attempted to correct this and at this point my mail was being sent back to all the people and places sending it to me now. Having hurt myself at work I am currently awaiting workers comp checks that were returned to the sender and are supposed to have been re-mailed again to my address. This is causing me so much stress and aggravation.

Once again, like a dummy, I used USPS to send a package to my granddaughters for Valentine's Day by priority mail. This was Tuesday, February 10. Today, the package is still not there. I could driven it there myself by this point. This is by no means the first time that I have paid for priority mail and it hasn't arrived to it's destination in 2 days, 3 days, or even 4 days. It's pretty simple: If USPS can't get a priority package to its destination in 2 to 3 days, as they advertise, STOP CHARGING EXTRA FOR IT!!!

Ordered 8 items off Amazon -- some prime, some not -- none showed!! All marked delivered. I was outside time stated delivered!! Was not! Called and complain, cried, begged, etc. After first call over two items and speaking with her three days go by and three more items keep showing delivered! It totals to 8 items now and I have two more coming...I could cry!! Never again! How are they in business??? How do you go four straight days and after a complaint and still scan or steal or lose my orders! I'm done...I'm scared to even order from Amazon. I love Amazon :( How lazy or greedy can you be? Are they stealing it?? Idk...I'm devastated and now shiver when I see USPS delivers I cancel order!! Sorry Amazon, but dump USPS! I am a big customer too! 2-4 items a week! But I can't risk it. I'm so upset. I been up all night this day 4! Money wasted!!

I'm not sure why Feline's Pride (raw cat food company) decided to switch to USPS to deliver its packages of perishable cat food. They'd been using FedEx and everything was getting delivered on time and still frozen. Now with USPS, packages are routinely late even though I've paid for 2 or 3 day Priority Mail delivery. So, I've paid for quick delivery, and the package is a day or two late, and since it's perishable cat frozen cat food, it is now thawed and useless, but USPS does not insure perishable goods, so I can't get my money back, and I'm out twice--once for the original food purchase, and then for the delivery price. USPS is the worst. If I could rate it negative stars I would.

I am appalled at the Hawthorne, NV post office and the fact that the mail is always seemingly late. I have certain items that are sent from the same place every other week and are consistently there on the same days until there is a holiday that falls on a Monday. I could understand having mail delivered late following a holiday, but they seem to be in such a hurry on the Saturday prior to that holiday to leave that mail isn't delivered until they return from their holiday.

I sent a priority package to my daughter in Hollywood. It never arrived. The carrier said he remembered putting it in. We checked the footage from the apt camera and he never put it in the mailbox. Later I read complaints about the post office on Wilcox in Hollywood. Apparently it is rampant there. They cover for each other, and theft is done daily, also the workers are rude and brush the customer off when they complain. I lost a passport, social security card and four hundred dollars. Only use Federal Express, or another carrier. Wilcox workers are thieves. Be careful.

On Friday, 12/5/2014, I shipped a package weighing 30 lbs. at ~ 20" x 16" to an eBay buyer, after paying almost $32 for 2-3 days USPS Priority Mail shipping through eBay. The package was weighed (AM) at the local PO and then shipped that same day (PM) from the same location. The package NEVER got officially scanned into the USPS tracking system. On 12/16 I sent the buyer a full refund for total purchase cost of the lost package. After waiting the required 7 days, I started two online queries and one phone query from USPS mgmt., but never got a reply. I also started a search at the local PO -- they remembered the package and told me that a priority mail package to Texas was lost the same day -- email queries went out from there but found nothing.

Like the thousands of other people on this site, I cannot believe how completely incompetent and more importantly completely lacking in accountability the USPS is. On January 19th, I sent a letter from Denver, CO to Estes Park, CO, via certified mail. I watched my letter over the course of 2.5 days make its way to the recipient. On January 22nd, it was refused by the recipient (which was good!) and indicated it would be returned to sender. I checked back daily and nothing. I started talking to my local delivery person, who said it could take a little longer.

On 2/9/15 at around 11:00 AM I went to the Post Office zip code 10457 located at 575 East Tremont, Bronx, NY 10460 to withdraw a parcel after the mail man had dropped a notice at the door of my home few days earlier. There were so many people on line that the queue reached the entrance door of the building. There, only two employees serving. The Retail window, where parcels are generally handled was closed, so everybody had to do the same line no matter the service requested. I asked twice the employee to call the supervisor in order to address the problem. The employee ignored my request. More than one hour waiting line!

I had a package mailed to me on December 3, 2014 from Washington State, coming to Canada. I was told the tracking # would be an extra $16; I was having a hard enough time paying for the product and shipping itself, so I didn't add the tracking fee (when packages are mailed from Canada, tracking is automatically included). I've never had a problem with USPS until now. Ten weeks later, and nobody knows where my package is........the only "tracking" info I can find shows that it was accepted at the Post Office; nothing after that.

I have place a complaint with the customer service department. It was forwarded to the Fenkell street post office to resolve. I request that my mail be held at the branch. Wish to pick up once weekly since my carrier refuse to close mail slot door. Cold air blows into household. Where did they hire these lazy people. Yesterday mail was not in slot, push onto crack in storm door.

There was a delivery that I was expecting to receive today and my house was occupied. When I saw the USPS truck, I expected the driver to approach my house and knock on the door to make an effort to make the delivery but no such thing had occurred. When I checked my mail box, there was the redelivery/pick up notice that was left if a delivery had failed to occur. How can a notice like that be left if there was no effort on the USPS driver's side to make the delivery? They are supposed to be good with package delivery but if this continues to happen, how can we trust USPS to deliver our packages or at least make the effort to make the delivery? This is quite upsetting.

On January 2, 2015 my package was sent to the wrong state due to a typo in the zip code (entered by the mail center), it was one number off, it then became stuck in limbo between states, was apparently never retrievable, and as a result was eventually damaged, and now most likely all the contents lost or possibly sent to the recovery center. But no one at the recovery center can confirm if they received my faxed lost parcel form. And there is apparently such a thing as a USPS auction that sells unclaimed items...

My package's zip code was incorrectly recorded in their system. It was completely their fault as on the package the sender put the right zip code. I tracked the package and saw it flying all over the country and called the customer service. They opened a case and told me someone will contact me. Okay, nobody contacted me and the cased was "resolved and closed" three days later. (I was tired of waiting and called the customer service again.) The customer service was kicking me back to the local postal office. I spent hours waiting and got in touch with the local office. And the agent asked me to call the customer service... As of today, my package is still flying somewhere with the incorrect zip code. I have been spending way too much time to resolve the case. But of course, it is hard to resolve anything when the people are so irresponsible and full of lies. This company seriously has some issue of management.

I moved my PO Box back in December 2014. Upon doing so, the helpful employees from the previous Post Office suggested that the box is one in which my company conducts business, I should obtain the new box and contact all of our customer to ask that the send payments moving forward to the new address. This is in effort of the delays you experience in doing the "Change of address". I did this, checked the new box for the next 1.5 weeks.

I am expecting a package sent priority on Feb. 4th 2015, and my expected delivery date was supposed to be Feb. 6th 2015. When I track it it says the same thing IN TRANSIT TO DESTINATION. It's now the 12th and I've called the Atlanta and Kansas consumer affairs department and both sound lazy and unhappy with their job. Unfortunately this is my tax refund and I had a scheduled surgery for the 10th that I was supposed to pay for in the day of. I've been patient but after this experience I had to inform my grandmother whom sends all my holiday gifts USPS to never use them again.

United States Postal Service Alondra (Gardena, Ca) - I have had a P.O. Box here for 9 years. After the post office was broken into and mail stolen, their service has went downhill. I have went to get mail on several occasions and they are not open. Other people along with myself have become very frustrated. I am paying for mail I cannot get. I filed a complaint and they lied and said they spoke to me just to close the case. FINALLY, someone called me back after months of waiting and stated he couldn't do anything except for make sure that the doors are opened when stated. He was very rude and unprofessional. Ultimately I removed my p.o box from this location because as he stated, that he didn't have the power to do anything else. He even said to me, "I am not going to entertain a class action." I never indicated I wanted him to. Needless to say, I would not expect this type of service from a government agency.

I spoke with a customer service representative named Walt, I asked him if he could locate my package. He gave me nothing but an attitude and was rude from the start. He started arguing with me and wouldn't let me speak, and when I asked to speak with a manager he then told me to ** off and hung up on me. These workers really need to go through extensive hours of training in how to treat customers with respect. It's sad they hire people like that. Those type of workers don't deserve the pay and benefits they are receiving. I wish I could give them 0 stars.

I recently sent a package to Lagos, Nigeria to a friend from a post office in Massachusetts. The postal workers were negative with respect to the destination as a result of corruption and crime and indicated I would not have any kind of insurance available or receipt except a customs number. I sent the package in light of the comments and the package arrived without issue, and I received almost daily tracking data from USPS which provided me with the location of the package. The service was excellent and everything was intact upon arrival to my friend. A special thanks to all involved.

I have Amazon business online where I sell cosmetics. I roughly sell 3 to 500 packages monthly. 75 of the packages this past month disappeared with no tracking information. Normally if there is a discrepancy in one of the packages it is returned to me within 14 business days. None of these packages ever resurface. Where in god's name do they go. When I go to my local post office they all think of the best excuse to where these items should be and why it's my fault. So for me to understand that the post office picks up packages from me directly from my home on a daily basis no one is willing to tell me where these packages are being delivered to i.e. a sorting facility.

Sold an item in eBay and shipped it USPS. When it got to Allen Park, Michigan it shows it was dispatched but is never seen again. Tracking # **. There are many recent reviews on YP.com the same as mine. So now I am out the $150 as I have to refund the buyer and the item is missing, so I do not have it either!

My mail is being opened and the contents stolen before it is delivered to my home. I have reported it to the local post office and they say they will look into it. I never hear back. I buy my coupons each wk from Tx and every few wks they disappear for a few days in Jacksonville Fl, I know this because I track the priority envelope. Thank you for any help you can provide.

I am so angry right now that I don't know what to do. Our postal service in 90045 zip code is the worst post office I have ever experienced. Right now there are 2 packages that they said was delivered to me and I don't have them. Not sure where they delivered them, but it wasn't to my mailbox. One tracking said it was left on the front porch, since I live in an apartment complex there is no front porch. The other said in my mailbox, but not there??? I just don't know what to do anymore. When you go to the post office they act like it's your fault for them not delivering properly. The postal people are either ignorant, incompetent, or just plain don't care. So, if they don't care then they should give the job to someone else that does care and needs work. They should be thankful they have a job and stop complaining and do their job well!

I mailed a package on January 24th in Albuquerque, NM and Said it left the Denver, CO facility at 11:46 pm on January 25, 2015. It has been 2 weeks and 3 days, I have not received my package. I had over $200 dollars of stuff in it. The package has not been scan since January 25th 2015. And I don't know where it is. I'm very pissed off. The USPS needs to have a better eye on their employees and trust me I will figure out which ** who was responsible for losing my package. My tracking number is **. But you ** probably won't help why because you all don't care and so ** uneducated. Go to hell USPS. I ** hate you all.

On Sunday. January 25th I received a package from overseas left on the doorsteps, ripped open with a huge hole and out of 9 original cans I received 4. I asked USPS numerous times to explain the condition and the missing cans, also asked why it had been delivered on a Sunday. I started an online claim and never received a reply other than the ready to go text source (one reply serves all - kind of mails) and after a while one email from a local USPS worker claiming they could not reach me over the phone (They never called).

Please be aware of this service...it is not a priority service. They say 2 day, but my package took 6 days to get to my location. I needed it in 4 days so I assumed 2 day priority was a good option. When I called them, they told me that their expectation is to get it there in 2 days, but not guaranteed! What is up with that? I think that the USPS needs someone to explain to them what priority means and not use a term like "priority 2 day" when it is not. This was for work and I was not trying to save money. I needed it there by a specific day and was told it would get there using this service. I will NEVER use USPS to ship a package again!

I mailed a package valued at $1000 in July 2014. After two months of no updates to the tracking, I filed a claim. Five months later after over a dozen phone calls (Each an hour + on hold) I Finally got an update - they were sending me claims paperwork. I completed it providing proof of value and proof of shipment, and sent it back. Two months later I finally got a response - claim denied. I provided exactly what they requested. I paid $130 in shipping and lost that along with the $1000 worth of merchandise in the shipment. No one will help me, I have called a dozen phone numbers and everyone says there is nothing that can be done. I would like the reimbursement for shipping and value of shipment that USPS says I am entitled to, but they refuse to give it.