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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 78 Reviews 11325 - 11475
    Verified purchase
    Staff

    Reviewed Oct. 12, 2021

    My experience had been so far great. Bryce ** has been great. He has answered all of my questions, and then some. He has been very professional in every area. I have no complaints or any issues whatsoever and the present moment.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2021

    Working with NDR has lifted a weight off of my shoulders. They have been so great in helping me feel like I'm back in control of my debt when I thought it was out of control. Also, I've been able to talk to people when I needed to and I feel like everything has been done in a timely fashion. I am close to being done with the program.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 12, 2021

    They handled everything very well and very professionally. They talked to me so that I could understand what they were doing and that's important to me. Also, they negotiated like they said they were going to and they managed to save me a lot of money. The cost is less than what they saved me.

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    Verified purchase
    Staff

    Reviewed Oct. 12, 2021

    For the most part, the experience with the rep has been good. The program has worked well and I’m almost done. I’ve got a few months left. Working with National Debt Relief has saved me a lot of stress.

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    Verified purchase
    Staff

    Reviewed Oct. 11, 2021

    MaryJane is compassionate and went above and beyond to help us sign up for this program. My only gripe would be what the underwriters are requesting and the time it took for them to accept our application, but overall this was a good experience.

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    Verified purchase
    Customer ServiceSales & MarketingOnline & AppMaintenanceStaffBillingEase of Use

    Reviewed Oct. 11, 2021

    The NDR reps explained everything very well and made it clear during the enrollment process. They answered any questions that I had about how it was going to work. The reps I've worked with have all been great. I called because I got engaged. I bought a ring and I called to see if there was any way I could lower my payments for the next two months to give me a little break. They didn't have any issues with it and they dropped my payment down by $200 for last month and this month. They've been really easy to work with.

    Also, everything has been pretty simple. I check the app or the website pretty often to see how things are going. Also, any time they get a settlement, they always send me an email so that I know to get on there and approve it. The website is easy to navigate. I had difficulty trying to figure out where I needed to go to log in the first couple of times I used it. But once I get logged in to the system, it's really easy to read.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 11, 2021

    The enrollment with National Debt Relief was good and easy, and the reps were helpful. They said to try to apply for a credit card and I have been approved for four credit cards already. I’m shocked. But I'm not going to overdo that and I’ve only used one.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2021

    I had called your number to talk about help I could get in getting back on my feet. I spoke to David ** and he was so knowledgeable and made me feel so comfortable and hopeful for the first time in months. I signed with the company and it feels like a weight has been taken from me.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRatesTransparency

    Reviewed Oct. 10, 2021

    Updated on 12/12/2021: Everything's working out the way it should and they have good customer support. When I call, I usually get my questions resolved or the emails that come through. Maybe once in a while, there may have been some confusion on what I was asking or what I was sending and getting further clarification, but even those were resolved quickly. I had a total of 15 creditors and 6 have been resolved. It looks like we're moving pretty quickly through this and the sooner the better.

    Original review: Thank you for helping me resolved my outstanding debt. This is helping to improve my credit and increase my credit score. I hope to have my credit restored to its original rating where I can get lower interest rates and other credit cards like an American Express or a Black rating credit card.

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    Verified purchase

    Reviewed Oct. 10, 2021

    I found National Debt Relief online. The signup process wasn’t that bad. I’d definitely recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2021

    National Debt Relief is easy to work with and they’ve negotiated down a bunch of my debt. The reps are nice, friendly and easy to understand.

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    Verified purchase
    Customer ServiceTechBilling

    Reviewed Oct. 9, 2021

    My wife and I were both retired and we had some bills and some emergency stuff going on. I said, "Let's go to National Debt Relief." It sounded like a good deal. However, we pay into it a little over a year already and we paid quite a bit of money into it. But they haven't settled with everybody that they had originally wanted to settle with. Last month, we called them and said, "We won't be able to make the payment 'cause I'm going to have a surgery. We need our extra money for medicine." I haven't had a bad experience other than that. But I shouldn't have gone through them. It was just something that we did at the time. The bills that they were gonna pay, I could have paid them off quicker than a three-year contract.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Oct. 9, 2021

    The rep who worked with me was a nice guy and he explained everything. The payment plan is flexible. It’s a four-year installment and one year passed already so I have three more years. I’m not going to wait for the deadline though. So maybe one more year and then I’m gonna pay all the money. By working with NDR, I’m out of stress. We’re paying one bill instead of a couple of bills. The experience has been excellent and I already told some of my friends about NDR.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2021

    The Representative I had went above and beyond what I was expecting. They were very knowledgeable and answered my questions confidently and were very helpful when answering my questions. I now feel secure in knowing they will help me get back on track.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase

    Reviewed Oct. 8, 2021

    Their service is good. However, I still see some stuff on my records. It looks like they didn't do anything about it. But I saw some changes. My credit score went up.

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    Verified purchase
    Customer Service

    Reviewed Oct. 8, 2021

    I'm very much enjoying National Debt Relief’s services. They're very easy to work with and the customer service experience was great. I like that the dashboard is self-explanatory.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2021

    The call was smooth and easy. I was treated like he cared. I wasn’t ridiculed for getting into trouble. I felt hope for the first time in a long while! I feel like I will be getting financial freedom sooner than I thought.

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    Verified purchase
    Billing

    Reviewed Oct. 7, 2021

    The best thing that could happen today, was getting in touch with NDR. After my conversation with Tim, I was able to rid myself of stress and worry. I believe he place me on the road to being free of debt, and in turn enable me to start saving more than paying credit cards. Thank you NDR., and Tim H.

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    Verified purchase

    Reviewed Oct. 7, 2021

    My wife and I were very pleased with Aaron ** assistance. He was very patience and handle himself very professionally, explained every detail and answered our question we had. We would highly recommend to our family and friends. Thank you.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2021

    The enrollment was a bit complicated. The individuals helped me and were very patient with me. Thank you again for helping me out and explaining the program to me. Sign up was very easy when explained to me. Thank you again. Danel

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    National Debt Relief
    Response from National Debt Relief

    Hi Danel, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2021

    I worked with AJ to get my debt relief and he worked with me on the phone for about an hour and a half and really helped answer all the questions I had and helped me feel more comfortable with my financial future.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2021

    Oscar was very professional in explaining the program from start to finish. He went into great detail to make sure we understood the program and how it worked what to do and how we are going to be debt free by following the program.

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    Verified purchase
    Customer Service

    Reviewed Oct. 7, 2021

    The enrollment process was very simple and easy. The customer service was great. I am done with about 50% of the debt and then before the end of 2022, I'll be finished.

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    National Debt Relief
    Response from National Debt Relief

    Hi Elizabeth, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

    Verified purchase
    Punctuality & SpeedFollow-Through

    Reviewed Oct. 7, 2021

    I've been very happy with National Debt Relief. Everyone listened to what I had to say and answered the questions I was asking or gave me the information I was requesting and didn't sound like robots. They're doing what they said they’d do and I'm just waiting to get to the end of it.

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    Verified purchase

    Reviewed Oct. 7, 2021

    The process was very easy and all my questions were answered. NDR solved everything for me.

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    Verified purchase
    StaffLoan Process

    Reviewed Oct. 6, 2021

    This program is amazing and help so many people that’s struggling. They were there for me when no one else was. So it’s was easy to understand the lady that help me. Explain in details and patient. My loans will be paid off sooner and help my credit score.

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    Verified purchase
    Tech

    Reviewed Oct. 6, 2021

    Danny went to great lengths to TOTALLY explain every aspect of the program to me and addressed every concern and question I had. When it was time to sign the paperwork and contract he read and explained every paragraph as we went. I can't say enough about his knowledge and effort to make this decision for me a easy one. Thanks Danny!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2021

    Andrew was knowledgeable. Did not pressure. Explained everything. He allowed me time to reflect before coming to a decision. He was patient and made me feel comfortable in making this decision which was not easy. He took the time to review everything and was prompt in returning calls at my convenience.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Andrew while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase

    Reviewed Oct. 6, 2021

    My initial experience was great. Everything was explained in detail of how the process works. I have had to resort to using this company and their service due to my job situation with the pandemic going on and quite frankly it makes me a little bit embarrassed but Jeff never one time made me feel uncomfortable. As a matter of fact Jeff made me feel more comfortable about using this service and I am now grateful that I spoke to him. I feel as if a weight has been lifted off my shoulders.

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Oct. 6, 2021

    National Debt Relief's service is good. Every time I call, the reps always fix the problems. The time frame is nice and I only got two accounts left.

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    Verified purchase

    Reviewed Oct. 6, 2021

    The program is pretty decent. NDR is done taking money from my account. So far, I’ve been truly exonerated about it.

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    Verified purchase
    StaffRates

    Reviewed Oct. 5, 2021

    I felt that the process was explained to me and my questions were answered. My options we gone over and I was given the best possible option to help me in my personal situation. I would recommend this process for those who are struggling with high interest debt.

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    National Debt Relief
    Response from National Debt Relief

    Thank you Kimberly! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2021

    If you’re struggling with debt and don’t know what your next step is, do yourself a favor and reach out today. It will be a challenging road, but not nearly as long or challenging as if you were to stay in debt. The process is guided by expert customer service agents who are kind, knowledgeable, and HUMAN. They stick with you all the way through. Shout out to the man Curtis ** who helped me with this journey.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 5, 2021

    I was very anxious and at dead end when I called. By end of call I felt a sense of relief. My rep was very helpful and explained everything. Would recommend to friends and family. My husband was also pleased with outcome of joining program.

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    Verified purchase
    Customer Service

    Reviewed Oct. 5, 2021

    The customer service is good. Every time I call, I have no complaints. Everything was good.

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    Verified purchase

    Reviewed Oct. 5, 2021

    National Debt Relief has done several accounts already and they’re doing good. I'm letting them handle it. They know what they're doing.

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2021

    Very easy and I was guided through the whole process of paperwork, very informative and helpful to me, and I will save money, and may even be able to put money in my savings again. And the burden of being in debt is a relief now that NDR is helping me. Thank you, NDR.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase

    Reviewed Oct. 4, 2021

    I cannot give this a "5" because I have not experienced anything as a result of joining with National Debt Relief yet. Joining was easy and feels as though I have lifted an impossible burden from my shoulders. I feel as if this was a really good place to go.

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2021

    My experience was awesome. Michael ** was awesome with helping me with getting on board. He helped me 100%. I would recommend family and friends to taking the steps. I’m so excited to start this journey to becoming debt free.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2021

    Anytime I call NDR, it's been great help. I already paid off one card. I got a second offer, and I started paying that as well. They were able to drop it down to about $4,000. NDR said to wait about seven months and then if I come up with a majority of the money, I could pay it off. But so far, everything's been good. I was iffy about NDR at first, but I tried it and it worked out pretty good. So I would definitely recommend it to someone else because it’s a great help. It pays off everything faster, and I was surprised to get an offer so quick.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 4, 2021

    The rep called me back and told me what their program and what they are about, and asked me what my financial concerns were. Then he walked me again about how it works and how they set it up. Within half an hour, he already set up my appointment plan. Within a year, NDR had paid off almost all of my debt. They have consolidated and settled. One of my credit cards was 10 grand and they settled it for 2,000, Their negotiators were really good and kept me up-to-date on everything that was going on. When I emailed them, they replied within 24 hours. There's only one remaining and it was over 30 grand. The last time they called me, I really had a hard time, and I asked if they would reduce the monthly payment because I got laid off in 2019, and I had lost my house. However, nothing has happened. The monthly installments from my account have stayed the same.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2021

    Very professional and explained everything that I needed to know. That made me feel happy to know my debt would be paid and help me to get back on track to good credit. The service representative name was Duane **. Very patient and understanding. Next level respect, and at no time I felt uncomfortable. He is the best.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Duane gets the recognition they deserve.

    Verified purchase
    Staff

    Reviewed Oct. 3, 2021

    The rep was calm, intelligent and explained the process to me clearly. He went into detail about each step and what was going to happen in the entire process. I felt good after the whole thing and felt like a weight was lifted from me.

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    Verified purchase
    Customer Service

    Reviewed Oct. 3, 2021

    National Debt Relief changed the amount that was agreed, but it's working fine for me. I got rid of all the stressful calls. They just got one more account to close and should be it. So far, so good.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 3, 2021

    National Debt Relief did really well for us. However, we had other payments that need to be paid. We went from $100,000 income down to half of that because my husband got hurt at work, and we still had the $100,000 bills so we just couldn't pay it. National Debt tried to help us, but the payment back to them was just too much. Nonetheless, I was pleased with what they've done.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2021

    Wish I would’ve done this sooner! I can now sleep better at night knowing someone is on my side. My agent Jonathan ** was professional and informative. He helped me feel comfortable during the whole process. He was great! I hung up feeling like a huge weight lifted off my shoulders!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2021

    Michelle was great helping me figure out where to start with my debt. Very easy and quick process. If I had any questions she was able to meet them all in a way that I could understand. Fingers crossed this will substantially help my family.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Michelle while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Oct. 2, 2021

    Excellent help with all the questions I asked and she went over everything step by step and explore all the ways that I could save money and we found the best one suited for me and my family. I was very impressed with her knowledge.

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    Verified purchase
    TechStaff

    Reviewed Oct. 2, 2021

    The person who helped me with this. Was very kind and polite. He explained and answered all my questions. Was very patient. I was having issues with my iPhone but he talked me through it. I searched the internet for a company that was legitimate. I think that I chose the right company.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2021

    From start to completion, Ms. ** was very thorough answering all of my questions making sure I understood. The account login is great. Easy to keep up with everything occurring from month to month. I really was not sure that I was going to sign up with a debt relief company until I talked with Sarde.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 2, 2021

    I set up an account for my mom. NDR asked a lot of questions and we answered them. They've set a time frame to pay it off. It's worked very well so far and it lowered my mom's monthly payments. The creditors have stopped calling her and harassing her on a constant basis. It's helped her out tremendously because she was so frazzled before. She's elderly and that's just what I wanted for her. The negotiators call me every so often to get something to pay off and it's been great with them.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2021

    I contacted NDR thinking that it was a helpful company and I’m happy I did because they helped us to survive. I signed the paper and the company, through my bank, addressed the problem. Now, we have money for food.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear Peter! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 1, 2021

    Customer service rep. Mike ** really explained how National Debt Relief could help me, and his easy going explanation worked, and help me understand how you guys work. Makes sense with my debt that I have and the savings I could have.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2021

    Jay was super helpful and had great customer skills. He was very good at making sure we understood what was going on and answered all of our question about the other issues. He helped going through the paperwork and getting done quickly.

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    Verified purchase
    Transparency

    Reviewed Oct. 1, 2021

    Handing over my debt issues was easy and put my mind at ease. So glad I made the decision to let National Debt Relief handle my problems. I would highly recommend this company to any friends and family! They keep me updated at all times.

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    Verified purchase
    StaffBillingRates

    Reviewed Oct. 1, 2021

    Relief, having a plan we can work with. We found Kenny a great person to work with, understanding, knew the program, and offered suggestions that was valuable to our situation. I am excited about making monthly payment and not having to live any longer from check to check. Plus the incredible interest we have saved. I totally feel secure now with everything going up, but the payments remain the same. I truly recommend this program, so you can get your life back and take responsibility for your budget. Lifechanging!!!! Go for it and experience freedom.

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    Verified purchase
    Contract & Terms

    Reviewed Oct. 1, 2021

    National Debt Relief has come to some type of agreement with some of the lenders. I'm 75% done and it's a positive outcome so far.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback Iliana, we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Oct. 1, 2021

    Am working with National Debt Relief to make sure my credit come back to normal. I believe they could help me to achieve this goals. National debt relief is good for everyone going through economic crisis during this pandemic situation.

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    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed Oct. 1, 2021

    I worked with National Debt Relief in the past and they helped me with my bills. This time, I want to put a couple of my loans in National Debt Relief. The first time that I used them, the program was not as bad because my credit score was already messed up. But this time around, I had a good credit score and it's difficult for me now because my score has gone down. So it's not really as good because I'm thinking about getting out of the program. I was fixed for two payments to come out. But now I'm down to one because I only can afford one payment coming out each month, and I don't like how two of my accounts are not being taken care of. They're just dangling because I don't have enough money to be spread over all of them. National Debt Relief is only making payments on the two accounts that they have already negotiated on. I really don't like that. I'm trying to find somebody going to be able to help with all of my accounts.

    You can call in to customer service or send a message to ask your question and National Debt Relief will send you a message back and answer your question. But National Debt Relief doesn't send you a copy of what they're negotiating. Whenever they make the deal, they'll send you those terms and say, “This is what we've come up with. This is what we’ll be paying,” but that's all.

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    Verified purchase
    StaffBilling

    Reviewed Sept. 30, 2021

    It took one day to take a decade old credit cards problem. That’s amazing, the profound professionalism and how they articulate to average person to understand what they’re signing up for to accomplish. Had I known or have information about I would’ve done it long ago and today I would’ve been credit card free man. Nevertheless it’s not to let either now. Thank you for the support of starting point.

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    Verified purchase
    Customer Service

    Reviewed Sept. 30, 2021

    I've had a good experience with them. They've handled my accounts very sufficiently. The communication is good. They have a client portal that you can monitor your activity, and that you have good access to 24/7, and you can leave a message for contacting you. Their response has always been favorable. They also have a manual that they send you that explains what to expect and lays it out pretty well. So there are no surprises and you know what to anticipate.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 30, 2021

    Signing up took a little bit of time but everything ended up working out. I'm halfway in the process now and the experience has been decent. It's been a slow snail pace. But other than that, it's going okay.

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    Verified purchase
    StaffBilling

    Reviewed Sept. 29, 2021

    Was an outstanding young man. Help me through a lot besides my account. Glad to have him as my representative. Thank you. I like this program. Hope it works out good for me and again thanks Casey. Goodbye to all my bills in the near future. Thank you again.

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    Verified purchase
    Staff

    Reviewed Sept. 29, 2021

    The service of all I have worked with is top notched!! All of the Reps treat me very well. They answer all of my questions and make me feel I can trust them all. In addition, I have never felt left out of the proceeds and they communicate often with me.

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    Verified purchase
    Staff

    Reviewed Sept. 29, 2021

    Shannell was amazing. Answered all questions. Very professional. I’m still nervous about this. But I have no choice. Shannell was very empathetic and sincere. Again. I’m nervous about whole deal. It seems too good to be true. If this doesn’t work then I’m really screwed.

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    Verified purchase
    Staff

    Reviewed Sept. 29, 2021

    54 years old, work with all types of patients, in this health care field, I am still praising GOD, for National Debt Relief coming in my life. My head was not together (losing my husband and mom in the same year; a few months apart). Thank You, National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 29, 2021

    I was hesitant to contact National Debt Relief. I got the courage to call and was connected with Luis and ask me several questions and he was patient, kind, encouraging and he took his time me. He didn't judge me, he kept encouraging me and letting me know that, "We're going to help you get out debt and be debt free," he was AWESOME. Y'all need to hire more people like Luis.

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    Verified purchase
    Billing

    Reviewed Sept. 29, 2021

    NDR is working on getting my debt relieved. They set up a payment plan and they've contacted everybody that they need to contact and it's getting resolved. They're getting my FICO score up.

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    Verified purchase
    StaffBilling

    Reviewed Sept. 29, 2021

    They saved me $400 a month in credit card payments. I was satisfied the rep that I've talked to.

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    Punctuality & SpeedStaff

    Reviewed Sept. 28, 2021

    I was very pleased with the service of Josh and the young woman that I later spoke with who helped me with my account. The young woman went out of her way to work things out for me. And I am very pleased with her service as well..

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    Staff

    Reviewed Sept. 28, 2021

    When I contacted NDR I was not in a good place financially but after going thru the steps and being approved I feel like a major weight has been lifted off my shoulders. To say my Debt Specialist Safia was great would be a major understatement. She not only acted professionally explaining every step making sure I understood but she really made me feel at ease. Thank you so much.

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    Staff

    Reviewed Sept. 28, 2021

    I'd like to thank Rebecca ** (?) who was so patient and professional while working with me as a new client. She explain to me everything and even more. I would like to thank her from the bottom of my heart.

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    StaffBilling

    Reviewed Sept. 28, 2021

    They took me from $850 a month in bills and took me to $250 a month. I am super happy with this company. Thank you so much for helping me. I will be doing my best to keep my debt down. I am so glad this company could help me.

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    Staff

    Reviewed Sept. 28, 2021

    Edwin was very thorough and answered all questions, he was a great help. He took the time to explain the process even a few times when I got lost or confused. He explained in detail what the debt relief program entails.

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    Customer ServiceTechStaffBilling

    Reviewed Sept. 28, 2021

    Representative directed me to the best solution, with expertise and empathy of my situation. I know that I signed my name to a legitimate contract which outlined exactly what to expect in terms of payment each month and how long, what to expect from credit card companies and how to manage the calls. Thank you again.

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    Customer ServiceStaffBilling

    Reviewed Sept. 28, 2021

    While deciding to call and have NDR help assist me with consolidating my debt all into one payment the representative operator was very kind and you know concerning and attentive. Everything's been hard since covid but you know she made it really work for me in my situation by extending the payment out to the end of August you know the little things like that and just taking the time to hear a client out. So yeah I'll do it again if I have to but I'll try not to get this far along a second time...

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    Customer ServiceCoveragePriceStaffBilling

    Reviewed Sept. 28, 2021

    I paid off some of the debt myself that was going to be taken care of because I got tired of the phone calls and the letters and one bank said they didn't deal with any debt relief companies. I called NDR to find out if the cost would be lowered because I've settled some of the debt and by that time, the payments to cover the cost of the service had already been taken out. I already paid, so there was no way to get that back. It wasn't something that destroyed me, but I thought it would have been negotiated. NDR settled everything except for one account and if I would have been given an option to go a different way and settle that one account, I would have gone a different way. Communication is more important as far as letting me know that I could have paid off in a faster way. Nonetheless, the experience was non-confronting and easy to go through.

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    Staff

    Reviewed Sept. 27, 2021

    Extremely polite and patient professionals helped me so much. Took a huge burden off and relieved the guilt I was feeling. I would recommend this company to anyone struggling with debt issues. I am more than grateful for their kindness and making sure this was the right solution for me.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    RatesTransparency

    Reviewed Sept. 27, 2021

    First, I learned of National’s high credit rating. Next, I listened to the complete explanation by Jonathan and felt eager to join. Then, I told Jonathan I had agreed to a similar plan with another company, not as highly rated. He said this could be worked out, so I joined. I feel good about possible savings and resolution. Thank you.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Sept. 27, 2021

    The communication was good the whole way through. They ran a bunch of numbers in the beginning, and then try and get the payments worked out. All the way up till the end, they were communicating the whole time. We solved the schedule and everything worked out.

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    Customer ServiceMaintenanceStaffBilling

    Reviewed Sept. 27, 2021

    National Debt Relief is excellent and the experience has been very good. If I have concerns, I'm able to contact them and they explain anything that I need to know. During the enrollment process, I sent over copies of things that they were going to work with. It was very easy. The program has worked for me because it is handling the debt that I couldn't handle anymore and NDR has worked a solution out with everyone that I know of, or one at a time. When they came up with the amount for the payment plan, they considered what had to be taken over. They talked to me about the amount to make sure I could do it and that I can call any time and have it stopped or take a break from it. Working with NDR took a lot of pressure off of me. It was a big relief. I would give them very high rankings and I would give people the go-ahead to use them.

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    Staff

    Reviewed Sept. 26, 2021

    National Debt Relief has been helpful. It seems like I'm building up my credit again. So, that's great.

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    Customer ServiceCoveragePriceMaintenanceStaffBilling

    Reviewed Sept. 26, 2021

    I pay National Debt Relief $200 every two weeks and with that, they're paying off all the different credit cards. Then, they tell me what I have left. But my credit doesn't seem to get better. My credit card stuff cleared up and now that I have no credit cards and it's on zero, all these collections started popping up. I have $13,000 worth of collections and I haven't got a call either about what NDR can do to help me or that they can try to fix my collections. They told me that I probably qualified for this program and I would just have to pay them, and they never called me back.

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    Staff

    Reviewed Sept. 25, 2021

    Kenny your Debt Consultant was extremely helpful and super nice. Answered all my questions and made me not feel embarrassed about my whole situation. I would definitely recommend your company to my friends and family. Thank you for being so understanding and working with me to get me out of debt and on the right track to bettering my finances.

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    Staff

    Reviewed Sept. 25, 2021

    Ian was extremely informative and patient with my questions. He took time with the entire process. He was personable and friendly while maintaining a professional manner. All of my concerns where addressed in a timely manner and he was able to give me advice for my future financial needs.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Ian while leaving this great feedback. Our clients are the reason that we do what we do!.

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    Staff

    Reviewed Sept. 25, 2021

    When I joined, I talked with Eddie ** and he was very nice and patient with me in helping me input information. There were times I had to start over again but he would be very patient with me until I got everything right. I was very impressed.

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    StaffTransparency

    Reviewed Sept. 25, 2021

    Our experience with Edgar ** was excellent. Edgar would stop his presentation of this program. If we had questions about a certain point that he had explained he would stop and come back to explain our question. Edgar's explanation of your program sold me and Loretta.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Edgar while leaving this great feedback. Our clients are the reason that we do what we do!

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    Reviewed Sept. 25, 2021

    Doing a consolidation with National Debt Relief was a better option monetarily. We sped up the time frame a little bit, so that'll be good.

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    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2021

    I was falling in debt. So, I did a little research and I read about National Debt Relief. I needed the help so I gave it a shot. National Debt Relief doesn't make me feel uncomfortable. They really do give me a relief and peace of mind. They're helping me wrap up my debts and get all this crazy stuff off my back, and they don't bother me in any way.

    I talked to my negotiator once. He was a very good gentleman. He was soft-spoken and didn’t beat around the bush to me. He told me, “Hey, this is what we can do. This is how we're going to do it. Are you willing to do it?” I said, “I'm willing to do anything, if it helps. I owe the money.” He was very professional. I'm very pleased with National Debt Relief. They gave me a good schedule and just the perfect amount where I can be able to afford to pay. National Debt Relief does a pretty good job right now as is.

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    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2021

    The gentleman I worked with was so kind and really knew his job. He answered all questions and went above and beyond explaining all. I really enjoyed working with him. He takes time to really explain the process of what was going to happen and how things work and lets you know that you are important and that you will get out of debt and you really do feel better. HE was the bright spot in my life at a time when I felt so low with so much debt. Now I feel that I can retire early and not have this debt over my head. Thank you so much and I am telling everyone about this plan.

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    Staff

    Reviewed Sept. 24, 2021

    The best of the best! I just got started and just listing to the help they provide is a huge relief and peace of mind. I thought I was never gonna get out of this hole and they literally reached in and pulled me out of it! Thank you guys for the great services you provide.

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    Staff

    Reviewed Sept. 24, 2021

    Ernest was amazing in helping me through the process of getting started. A weight has been lifted off my shoulders knowing that this is an option for me now! I am looking forward to the next steps of having financial freedom.

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    TransparencyHonesty & Transparency

    Reviewed Sept. 24, 2021

    I felt Imani was transparent, honest and had no secret hiding behind the negotiation. I felt at ease going through this process with no pressure to join or sign for this program. Now, rest to see how this decision will unfold in the near future. I can do another feedback then.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Imani. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Sept. 24, 2021

    I wanted to go with the best when it came to my credit, and National Debt Relief happened to have five stars. I called to see my eligibility and what my options were. I was given my options, and then the process was quick and efficient. It was like dead weight lifted off my shoulders. I even recommended a few people to enroll. I’m very happy. The program is simple to understand and you don't really have to do much work besides making your payments, and they handle everything on your behalf. I've seen my credit improving. I'm able to afford my bi-weekly payments. I love it.

    They told me what my exact amount was. They told me what I would end up paying if I continued paying the minimum on top of the late payments or interest fees I was currently accumulating. Then they gave me the settlement amount that I could have, and I felt comfortable with the amount. I was happy with the amount that they were able to negotiate for me, and they asked me if I would be able to maintain the bi-weekly payment that I currently have. It was doable for me. Prior to enrolling, I was so stressed out with my debt. I didn't know what to do. So, knowing that somebody else was going to handle it when it came to lawyer fees and handle those harassing phone calls, it was such a relief.

    Working with National Debt Relief has taken one stress off my plate. I don't have to worry about it as long as I make my payments. During COVID also when I couldn't make my payments, I was just one phone call and they were able to put everything on pause. They called me when I was trying to resume, asking me if I was okay and if I was able to make those payments. If not, they gave me an option to postpone it again, or I can resume my payments with no penalties then. They give you options. They work with you. They don't harass you, and they handle all the difficult stuff.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2021

    Right now, two of my three accounts have been solved. The resolved accounts show up on my page and accessing the page is very easy also. But I've been trying to get ahold of National Debt Relief on the third account, which is for Chase Bank, and I still haven't heard from them. Chase Bank made me an offer and I thought National Debt Relief would go forward and get it all resolved so that I can wrap things up. But everything else has been smooth. It's good experience. They helped me out of a situation and saved me some money.

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    Customer ServiceStaffBilling

    Reviewed Sept. 23, 2021

    Really recommended. Very happy for you all helping me with all my credit cards. I was tired of all companies calling me everyday and they call me more than five times a day. I recommended this to my friends and family.

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    Reviewed Sept. 23, 2021

    Absolutely wonderful team of people. They were all great from start to finish. They were very easy to talk to and answered all my questions. I felt very comfortable talking to them about my personal issues. I would highly recommend NDR to my friends.

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    Staff

    Reviewed Sept. 23, 2021

    Joe was incredible and compassionate. He explained everything in ways I could understand. I almost cried when he told me how much NDR was able to help me financially. I feel like a huge weight had been lifted off my shoulders. Thank you!

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    Staff

    Reviewed Sept. 23, 2021

    Your agent was very helpful. Edgar explained every step of the application. Edgar also answered every question we had as we worked through the application. Edgar was very professional before we even started the application. It seems to me if you had more representatives like Edgar your company would be very well off.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Edgar gets the recognition they deserve.

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    Staff

    Reviewed Sept. 23, 2021

    National Debt Relief’s service seems to be working and the time frame that they gave is looking accurate. The reps have been very nice and professional.

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    Customer ServicePriceStaffBillingLoan Process

    Reviewed Sept. 23, 2021

    I had a very good experience with National Debt Relief and when they transferred to the loan, that worked out great even more. So, that helped me out more. The program got me organized and kept me within my budget. NDR would send me an email saying what they were gonna do and I would either accept it or reject it. I didn't have any problem with accepting it. So, it was very simple and I had less stress. I had to tell them the amount for the payment plan and we did it every two weeks. It worked out good. Working with NDR was wonderful and now, I feel relieved when I go looking and my credit has worth. It has gone up.

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    Customer ServicePunctuality & SpeedOnline & App

    Reviewed Sept. 23, 2021

    With National Debt Relief, I have no problem with getting answers or anybody reaching back to me. The program has been pretty comfortable for the most part. As far as my debt consultant, I got my question answered fast. When they tell me they have a settlement offer and they negotiated, it's pretty much either take it or leave it. They said "Nah. You could decline it, it's just, don't know if you'll get another offer like that." They say the first offer's the best, and usually, they wipe out about 60%. So, I just go with the flow.

    The only thing is when I get my statements and I got a due, I'd like to see what my running balances are left on each one. You can't find that out. It'd be nice if it shows on the website, "You have 800 of 1,500 left to pay" or something. Also, it'd be nice that if you got an offer, somebody would call you and say, "Hey, this is the offer." There could be more communication than just to opt to the computer. That's what I would like.

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    StaffBilling

    Reviewed Sept. 22, 2021

    Always helpful.. kind and courteous!! Very patient with any questions or concerns that I may have with my creditors. I highly recommend them if you are in need of help with your monthly payments!!! Give them a chance to help you gain your financial freedom.

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    PriceRefunds & PayoutsBillingResolution

    Reviewed Sept. 22, 2021

    I really liked my supervisor that was there at the end. She was very supportive and positive during this whole thing. I wanted to make a final settlement with Nordstrom, my last creditor, for several weeks and months, because I had enough money. But no one was reaching out to me, so I reached out to her for over a period of several weeks. Apparently, she had gotten a different job in the company and was no longer doing that position. But they finally got ahold of her, and she told me what to do and in my situation.

    Because I had teeth I had to pay for that were ongoing which cost thousands of dollars, I needed to start paying that with the money I was paying for National Debt Relief. Since I had not made a settlement with Nordstrom, I decided to opt out of the program. It would save me about $5,000 because I would have had to pay them. I resolved it on my own. I paid them what I had saved up. My credit score should start going up next month, by the end of the month. Overall, I'm grateful for National Debt Relief. I had three credit cards and I've made settlements with all three. I feel so much better not having that weight on my shoulders. I would suggest and recommend them to anyone that's struggling. I'm ecstatically happy to be moved on.

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    Customer Service

    Reviewed Sept. 22, 2021

    The enrollment process was straightforward and we didn't have any hiccups with it. We talked to the negotiator in the very beginning and everything was answered upfront. If they need a form or need a signature, they reach out to us and we complete it. They've been working the account good. We get an offer and they call, and we say yes or no and we keep moving. The program was what they said they would do and the experience with National Debt Relief went as expected. We have gotten rid of about 20 accounts so we have about three left that we're working on.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 21, 2021

    I never thought that I would ever be able to breathe with the amount of debt I had.. I had the pleasure of talking to Casey last night and he was an amazing man that talked to me like he had known me all his life. We had a conversation about my debt and he gave me numerous options and fully explained each one in detail.

    Casey was very patient with my questions and explained them fully. In the end, he went above and beyond to help me with my debt. I highly recommend National Debt Relief. Last night was the first night in a long time that I actually slept through the night without waking up numerous times worrying about how I was going to pay my bills. A big thank you and high five to Casey and National Debt Relief.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 21, 2021

    It’s was a smooth, informative and timely process. The customer services was top tier. I am very grateful. They covered everything and made sure I could understand all the information that was discussed with me. Thank you for everything! You all are appreciated.

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    National Debt Relief
    Response from National Debt Relief

    Thank you Allen! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed Sept. 21, 2021

    My mother used National Debt Relief. She said great things about them that was why I checked and found them with the reviews. The process with them is very easy. They reach out. They don't wait for you to call, especially with covid going on. I have my own business and when trying to get through to people, you'd be on the phone for 35, 40 minutes waiting for somebody to pick up, whereas with National Debt, there's somebody right there every time I call. The reps are very helpful. I called probably about 10 times in the last two years and they're top-notch.

    We're more than halfway through the program now. With business coming back and trying to get back on track here, I should have this done hopefully, by the end of this year. The best part of it is the peace of mind. You don't have the phone calls from the credit card companies. The biggest thing is you don't have revolving debt. I see the payoffs. It hits your credit but at least you get your debt paid off. There is quite a bit of fees involved with it and though I would like to see those a little bit lower, it's still better than paying 22% on a credit card. Also, I did research on other companies and they were 30, 40% higher than National Debt Relief's fees. As far as the process, the company and the transparency of it, I would highly recommend National Debt Relief.

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    Staff

    Reviewed Sept. 20, 2021

    I was very happy, with Nathan your representative. He was very helpful and walked me through The whole process. I just wish, I had acted earlier. I really could not believe how easy it was. And yes the great relief. I now have. Thanks to National Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2021

    From the start Jeremy was very friendly and helpful. It made it so I could understand everything. I would highly recommend him. He did everything in a timely manner and got back to my phone calls pretty quick. The overall experience was great.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Jeremy while leaving this great feedback. Our clients are the reason that we do what we do!

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    Punctuality & Speed

    Reviewed Sept. 20, 2021

    From the beginning to the end the process reassured me that I had done the right thing. My counselor was very competent and walked me through the process. I didn't realize it would go so fast and smoothly. I am appreciative for this service.

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    Staff

    Reviewed Sept. 20, 2021

    A friend told me about NDR and the reps are very helpful. I keep track of where I'm at and who gets what for the most part, and I know where I'm at.

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    TechPunctuality & SpeedStaff

    Reviewed Sept. 19, 2021

    Very to the point and friendly. Very informative as swell, everything was explained in detail. Thank you very very much for that. The man whom I was speaking with was very knowledgeable and kind. Worked with me at a slow pace so I could thoroughly understand all the information provided in the contracts.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed Sept. 19, 2021

    They were very helpful with me. Also gave me good advice on which direction to go. Very professional and knowledgeable. Would recommend for anyone in a lot of debt and do not know what to do get out of debt.

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    Staff

    Reviewed Sept. 19, 2021

    I'm coming towards the end of the program and everyone at National Debt Relief has been super helpful.

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    Staff

    Reviewed Sept. 18, 2021

    This was a very easy process to do. I would so far recommend it to anyone. Hopefully this works out to be a home run. I feel with the team I have working on my behalf will be very relieving. Thank you for listening to my experience.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2021

    The company provides excellent customer service with you in mind. The agent makes you feel comfortable in an uncomfortable situation while explaining your financial needs. They are understanding, knowledgeable, and helpful. It will take a load off your mind and give you a fresh start.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2021

    James ** was professional. He explained the process and answered my questions to my satisfaction. The process was easy and response time With communications was great. I finally feel Peace of mind. Looking forward to seeing light at the end of the debt tunnel.

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    Staff

    Reviewed Sept. 18, 2021

    As French speaker a immigrant, I really appreciate how patient, relatable and caring Anthony was with me. He took time to make sure I made an informed decision. You guys are the best. Thank you for helping me in this challenging time. I can finally see a light at the end of the tunnel. I am looking forward to being debt free and get my finances back on track. God bless you all.

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    StaffBilling

    Reviewed Sept. 18, 2021

    I've worked with several representatives because we've been with National Debt Relief for almost two years and they've all been very nice and professional. When we first started, I didn't understand the commission that they took off one of the first debts that they settled. So, I was wondering why but once they explained it to me, I understood. Their commission was 10% of the original debt and that made more sense as to why the payments weren’t being completed. They're a very good company to work with. They negotiate your debts down because before we were on the National Debt Relief program, we were paying about 2,200 a month in credit card bills and on NDR, we're paying a little less than 800 a month.

    The downside, and this goes with any debt relief company, is you have to stop paying your normal bills so that NDR can negotiate the debts down and that tanks your credit score. When we started and we had to stop paying the monthly payments on all of our credit cards, my credit score was 482. But since then, it's come up to about 630 and they have cleared about a little over 50% of the debt that I had.

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    Billing

    Reviewed Sept. 18, 2021

    National Debt Relief sat down with me, I gave them all of my bills, and they went from there. They negotiated with all the people that I owe. They took so much a week out of our check, put it in my account, and distributed it when they got it. I’m comfortable with them. I got a direct line to them or I can go online and look it up, and it tells me who they’ve negotiated with and how much it was. They’ve saved us quite a bit of money. They did a good job and got us out of debt. We’re almost to the point that we owe nothing. All we owe now is our house, and it'd be paid off this time next year, so we'll be debt free. They have to just get out of the credit card now, and we've stayed out of debt after that. We were able to concentrate on paying that off instead of having to worry about the credit cards.

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    Staff

    Reviewed Sept. 17, 2021

    My debts has been resolved according to the money I have been able to put aside with my budget and I am confident that in due time they will be all resolve with the help of National Debt Relief team. Thank you all.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Staff

    Reviewed Sept. 17, 2021

    After everyone was nice my agent solved my problems and made me feel awesome by telling me I was accepted into the program. Great work guys, keep it up, changing people's lives for the better. Hopefully everyone who gets accepted will take advantage of this new opportunity.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Sept. 17, 2021

    I receive great customer services from David. He didn't rush me into any agreement quickly and which I appreciated very much. Also he explained everything and answered all my questions with no hesitation> I would recommend him to my family, colleagues and friends if they are looking for this kind of services. Please let David know I appreciate everything during my application review and guidance.

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    Billing

    Reviewed Sept. 17, 2021

    I recommend National Debt Relief to anyone with max out debt and can't do anything about it. Get your debt paid in months not years! I am satisfied with the program I got. My credit card debt will be paid in 30 months!

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    StaffBillingLoan Process

    Reviewed Sept. 17, 2021

    We went with a massive loan to take care of all the credit cards that we had and one lump sum payment, which is nice. The reps were courteous. They weren't just there to say, "We got your money and we'll take care of this." Every step of the way, they were pretty helpful.

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    Customer ServiceStaffBilling

    Reviewed Sept. 17, 2021

    National Debt Relief put me on the plan to lower my debt. The reps were almost always very helpful and offered plenty of information. But I remember two times that I had somebody on the phone that wasn't great or disconnected and didn't call back. I didn't understand the fees very well throughout but there was more benefit than not, so I didn’t mind them. After I paid off my first credit card credit account, I immediately noticed changes in my credit score as I was going. So, it was nice to have that immediate output.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2021

    They've been real good with keeping us informed of what's going on. I’ve been happy with the customer service on their end. It's been a pretty easy experience for a not so easy situation. They had some offers early on that we couldn't meet the terms of financially. But since then, all but one has been settled, and it looks like we're in good shape and on track to have that taken care of pretty soon.

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    StaffBilling

    Reviewed Sept. 16, 2021

    Everybody was helpful in explaining things to us. They were patient with us. There were times that we couldn't pay and they would get us right back on track. We made our final payment not too long ago, so it should be done. They've settled all the accounts. It's convenient to have someone settle your debt for you especially when you have a busy life.

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    StaffHonesty & Transparency

    Reviewed Sept. 15, 2021

    Colin was the best at explaining the process so that I could fully understand the entire situation. It was a judgement free zone where I found a great solution to my unique credit misfortune. I had needed to start taking care of my critical ill parent and made some ill fated decisions. Colin was a angel is handling all of my needs with honest and accurate facts.

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    StaffBilling

    Reviewed Sept. 15, 2021

    National Debt Relief has been such a great help to me since the Covid pandemic hit. Finances have been really hard especially when it came to credit cards. I fell behind on payments. For me my credit score is everything. With National debt relief they have helped me tremendously. I would highly recommend them to anyone that is a Similar situation.

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    Response from National Debt Relief

    Hi Noreen, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2021

    Simple and easy, just takes a long time on phone to complete process. Needs to be less time on hold. The customer service person Michael was excellent. There is too much repeating the same stuff over and over. This is the company’s fault.

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    Billing

    Reviewed Sept. 15, 2021

    National Debt Relief worked with my creditors and reduced the bill. We have one more to go then we'll be through. This time around, the payment was well within my budget, granted it wasn't as big as it was the first time. They're great people to work with. Just furnish what they ask, do what you're told and try not to panic.

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    Customer ServiceContract & TermsStaffBillingLoan Process

    Reviewed Sept. 14, 2021

    Everything was explained thoroughly. I just have to resubmit a loan agreement for a payday loan. Also I requested that one c.f. not be added on my bills to pay off. I had requested that in a email sent yesterday. However when I completed my signatures online. It was still there. The rep told that a team was assigned to me to let them know and they would remove it. Except for that I would definitely recommend this program.

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    Staff

    Reviewed Sept. 14, 2021

    I am completely impressed with the representative that worked with me. She was so caring with a lot of compassion and explained everything to me. Took a lot of stress off my shoulders. Now I will be able to sleep better and go forward in life.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed Sept. 14, 2021

    Initial application process was simple to understand. Rep explained the process thoroughly and answered all questions that I had. By the end of the application and approval process I was less worried and felt confident that this program will help me.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Sept. 14, 2021

    I saw National Debt Relief close one of my accounts pretty fast. It was within 9 to 10 months. I was very happy. All of the reps have been super nice. They called when they got an offer letter and told me how many months it was gonna take me to get to that. They broke it all down for me which was nice. I couldn't pay the original amount they wanted me to pay, and I told them that I just lost my husband. They worked with me on the amount. It's been a huge weight lifted. They're very compassionate. The only thing is I keep getting generic emails from them but it would be good for them to send out an email to say where we're at once every six months.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2021

    I received a letter on the mail which was what prompted me to reach out. The whole process was explained thoroughly and the representative answered all of my questions. I qualified for their in-house program which was easy to understand. Overall I am satisfied with the enrollment process.

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    StaffBilling

    Reviewed Sept. 13, 2021

    We had a friend who did National Debt Relief and referred us. Everyone at National Debt Relief was easy to understand. There were minimal conversations, which I liked. I did have to do change the date of my payment twice and they were fine. We are at the very tail end of the program. My credit score went down but that was expected. The negotiations are taking a little longer, but that's not their fault. It's more of the creditors. I'm happy with everything and I would recommend National Debt Relief.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Sept. 12, 2021

    They’re helping me get out of debt and any questions I have they answer patiently and they are fast at responding to my emails. They are saving me so much money in interest. I can not believe!! They are so nice too.

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    StaffBilling

    Reviewed Sept. 12, 2021

    Hello. My experience I had was so awesome. She was so patient, kind and caring? She understood everything that I was going through. She help me to the best of her acknowledgment and doing the paperwork and signing. She help me to understand all my credit cards and most of all time helping with a caring heart.

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    National Debt Relief
    Response from National Debt Relief
    Hello Jeannie,

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceTechStaffTimeliness

    Reviewed Sept. 12, 2021

    The representative that I spoke with was very knowledgeable and answered all of my questions. He created a contract for me that was in my email the next day. He went over each section of the contract and answered any questions I had about the contract and the process.

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    PriceStaffLoan Process

    Reviewed Sept. 12, 2021

    The first person was very nice then I've been dealing with a couple of other people, and it's hit-and-miss depending on who you get. But they've all been very nice and professional. They kind of led me through the process. I've had some questions and concerns, but they've worked with me so far. Working with National Debt Relief is taking up some time in my life but and hopefully, the reward's worth it. So far, it's been alright with them except for one little hiccup. There was a little pressure to get a loan that was higher than the cost of my original funds to try to pay it off earlier.

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    Staff

    Reviewed Sept. 11, 2021

    Was explained very well detailed information done right. I feel great about joining this program of relief for help. I feel like I am getting a new fresh start on life and freedom. Will feel much better once we get over this large problem.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2021

    The representatives always responded to any needs that I had. Then the online dashboard shows me where I'm at and what's left to go that they have to work on. I'm just continuously paying and my debts are coming down and I feel much better. It's going well and I'm very satisfied with National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief

    Thank you Maria! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    PriceStaffBilling

    Reviewed Sept. 10, 2021

    It was fairly easy to get the process started. The only thing that was hard on my part was getting the proper documentation from the individuals that were trying to collect the debt. When it comes to me seeing my debts getting resolved, it's very significant the way they have their whole setup, and regarding the accounting stuff. So I do see the progress. I like that they have the client portal, so I'm able to log in and track and see when upcoming payments are coming, where my money is actually going and what's saved. Overall, National Debt Relief is pretty solid. Their program is the least expensive considering that it's basically your money going into a savings account, and then they help fight whatever you're fighting.

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    Customer ServiceStaff

    Reviewed Sept. 10, 2021

    The Time frame was good. Communicate was good. She listened and followed up with me every day. She was professional and listened to my concerns about the process. She worked hard to get my paperwork approved. Due to the time difference she was respectful on the times she called.

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    Staff

    Reviewed Sept. 10, 2021

    Dean, the representative, was very professional, personable, explained each step thoroughly. Thank You for assisting, and also most importantly, making it easier to manage my finances. The program definitely is helping me see a clearing at the end of the tunnel.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Dean. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

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    Staff

    Reviewed Sept. 10, 2021

    I was very happy with the representative (Lindsay). He explained everything thoroughly. He was very knowledgeable and understanding of my situation. I will recommend your company to all my friends that need your help. I hope that your company is able to help many many families in my situation.

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    Customer ServicePriceStaff

    Reviewed Sept. 10, 2021

    The past several years have been a struggle for me financially. I was living in California near the Silicon Valley and the cost of living was increasing daily because of Facebook, Google, etc. I was working 2 jobs 6 days a week and had been just to make ends meet for the last 7 years. Somehow I ended up with a consultation with Kenneth at Turbo Debt and he was wonderful and very patient with me. After several hours I was signed up for NDR's program. I was stressed because of the calls from my creditors, however everyone I have had contact with so far has been wonderful. Thank you.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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