Buyer's Choice Award Winner

National Debt Relief Reviews

4,888,580reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,799)
  • (5,510)
  • (1,362)
  • (594)
  • (499)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 76 Reviews 14635 - 14835
    Verified purchase
    Staff

    Reviewed April 10, 2020

    The agent I dealt with was professional and sensitive to my needs. He was more than knowledgeable about all of the extra questions I had along with being very thorough and up-front. He made me feel at ease during a very stressful financial situation and never made me feel ashamed. The solution was clear and concise all the way through.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2020

    Charlene ** was the my first contact and put me at ease right away. Very friendly and professional. She made sure I understood everything. The welcome call, I spoke to a Nancy and she had me verify everything. She was also very friendly and professional.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    From the first person I spoke with, Nomer to the welcome discussion with Zay, everyone was, knowledgeable and helpful. The information is much appreciated.... Of course I was stressed and nervous about the whole process. The people who represent this company gave me confidence in helping me make the right decision.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 10, 2020

    The NDR team was absolutely wonderful and kind in assisting me with signing up for the program. They took their time to ensure I understood every aspect of what the program offers and what I have access to. I would highly recommend them to others struggling with their debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    I’m happy to be with this program as for the first time I felt I was able to sleep. This program has explained everything very well. So professional and so well detailed on how things work with this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2020

    I just want to comment on Victor's outstanding customer service. He was thorough, knowledgeable and helped make the best decision to get me back on a healthy financial track. He was grrreat! He explained everything in detail and provided me with various options.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed April 10, 2020

    Recently laid off due to COVID19 and having had a stroke, my blood pressure shot up due to stress of no income and a ton of credit card debt. I could no longer make minimum payments even. National Debt Relief helped relieve my stress and anxiety immensely. Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    Cass ** was very helpful. She conveyed a sincere manner; helped to ease my skepticism of enrolling in an online debt settlement program. Would be okay with suggesting National Debt Relief as an option. Edwin ** Woodbridge Virginia United States.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    I had a great experience working with National Debt Relief. They were not pushy. They answered all my questions in a professional and easy to understand way. I look forward to working with them. As they help me get out of debt.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 10, 2020

    Going into this I was very nervous because you hear stories of bad guys that prey on people in my situation. Thankfully everyone I interacted with was both friendly and knowledgeable and seemed to have our best interest at heart.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2020

    National Debt: Every one I worked with was very good at explaining each step along the way and all my options I feel very comfortable working with all of them and I can call any time that I might need help with any issue.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    I'm so happy that we could get help to be on our way to freedom from debt. Our agent was super informative and patient with my questions. He made the process simple and hassle free. Thank you from the bottom of my heart!

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaffBillingRatesFollow-Through

    Reviewed April 10, 2020

    At a difficult time in my life, I so appreciated the patient, considerate and thoughtful way the representatives David and Maria helped me with the decision and follow through of this decision. I have always paid my bills in a responsible on time way, but being only able to pay the minimum payment each month I was paying more interest than principal.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2020

    I so greatly appreciated the kindness that was shown to me through this difficult situation by Krista ** my Debt Specialist and Evelyn on my welcome call. They both made me feel as though I mattered. Krista especially made me feel like a weight was lifted from my shoulders when she said that I had someone to assist me in dealing with my situation. Thank you Krista and National Debt Relief for helping me get my life back on track!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 10, 2020

    The persons that I spoke with were very friendly and explained all aspects thoroughly. I would tell my family or friends to use them if they need any kind of debt relief. I look forward to working with them. My relief in not having to talk to creditors is so comforting.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed April 9, 2020

    I am very happy with the service I received when I spoke to Iman. She was very professional, informative, and pleasant. She explained the program in detail and I am very happy with the results. I am glad I decided to go with National Debt Relief. Now I can finally see my way clear of the credit card debt I incurred 5 years ago. I can finally get some relief. Thank you Iman, and thank you for your program.

    Melissa C.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    This was one of the most pleasant experiences I have encountered trying to consolidate debt. Everything was explained in terms that was easy to understand and digest. The personnel was pleasant and very polite giving you the confidence that they are working with you to help you meet your financial goals. I would recommend the operation to anyone looking to consolidate debt.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 9, 2020

    Chris ** did an amazing job of explaining the program and getting us started! Polite, courteous, knowledgeable and friendly! We appreciate his time and the opportunity to resolve our debt issues! BBB A1 rated is good to know, I checked out this company before contacting them. Thank you Chris.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    Great job to all that helped me with getting set up and going with debt relief and reducing total of debt owed. Everyone was polite and respectful with all contacts with myself. I was timid to do the initial contact.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2020

    Welcome call was informative. Good customer service. Everything was read out to me and ensuring all my information was correct. All my questions were answered. I was given instructions on what my next actions were. Sign the document, I can either fax, scan or mail in signed document within 25-42 hours. If I had any questions I was given the contact number to call.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 9, 2020

    I have been very stressed out, trying to pay bills that never go down & avoiding collection calls from all my creditors. Thank you NDR, I now sleep very well, and it feels like a cloud has been lifted. I can finally move on, confident that NDR is handling my debt in a responsible, accurate manner. Your employees that I spoke to- Chris ** & I forget the name of the welcome call gentleman, but they were both patient & considerate. Thank you again, I have no regrets.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed April 9, 2020

    Great customer service... easy no hassle... I feel less stressed knowing I have them on my side. Would highly recommend them so far in my experience. Can't wait to be debt-free. I'm very happy I came across their side with 5 stars.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 9, 2020

    Three's a Charm: We started with one Welcome Call Specialist who called at a bad time, so we asked for a call back later. Our second Welcome Call Specialist called back timely, but we lost our connection part way through the verification process. We thought he would call us back, but he never did. So we had to call them back and start the verification process all over again. The third Welcome Call Specialist was courteous, thorough and very informative. Thank you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 9, 2020

    We had a great experience working with the people in the different departments. They were all very informative and friendly to work with. Everything went smoothly and very quick. I would definitely recommend them to family and friends. Thanks for all of your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    I opened my account with Freddy ** who was extremely kind, professional, patient, and clear in his questions. My "welcome" representative's name was Nicole and she was fabulous to work with. She was great answering all of my questions and very patient with me! I loved her!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2020

    So far so good to enter into this program just a couple and you are set not that hard. Staff are very good with you. This is all that I have to say for the time being. Gave me phone numbers and anything that I needed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2020

    From the initial call through the verification process, each representative provided excellent professionalism, concern for my unfortunate position, and guidance towards resolving my dilemma. It is my hope that the demonstrated excellent services will continue throughout the next months until completion of the debt services. I have received (5) five-star services thus far!!! Thank you!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 9, 2020

    I am grateful for the service and help provided to me. The service was fast and very guided. They had answers for my questions and provided adequate resources for any additional questions I had. I am hopeful this service will help get me through this.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed April 9, 2020

    Good job on explaining the opportunities that we have and the benefits of going on a debt relief. They also give you a good explanation on the subject, with that said I think this company is one of the best out there.

    Thanks for your vote!
    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed April 9, 2020

    Application Process: Steve ** was slow, thorough and methodical in collecting my information, reviewing the program, and answering questions as I ask them. An asset to the company. Underwriting: Yvonne was also thorough in asking questions and taking time to explain as needed. Good employee, also.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    Thank you for taking the time to explain the program and answer all my questions. I am scared but confident this will work for me. I could not do this without Qwan and Breanna excellent service. Again Thank you!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2020

    National Debt Relief is a financial life saver with an outstanding program. They are caring, compassionate and extremely professional. They genuinely want to help you get out of debt. They take the time to go over every detail of the program and different options if applicable. NDR goes through great lengths to make sure you are comfortable and confident with your decision. I highly recommend NDR and I know you will not be disappointed! Make the phone call to them. You won’t regret it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    They were Great, very professional and very helpful!!!! They were very patient with me and help me understand everything. I will tell all my friends about you. Michelle ** was so very kind she help me with the computer and her patience with me was so wonderful!!! Thank you for your kind employees. She was wonderful!!!! Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 9, 2020

    It was so awesome talking with Brian. The guy knows how to explain to the least that anyone will understand. We were made to understand everything about National Debt Relief. Were are looking forward to seeing us finishing all our debts.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Ruben ** and Pamela ** were very patient; polite and thorough during the whole process. Everybody should be as well mannered as both Ruben and Pamela. They would be an asset to any company. Never met them but I wish them the best.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 8, 2020

    I feel comfortable with the representative. She was clear, precise answer every question I had. She took the time to explain every point on the agreement and help me to set up the portal, provide all the possible contacts I will need in the future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2020

    Great customer service A+A+A+. The staff was very kind and easy. Easy to work with and very informative. I would recommend National Debt Relief to friends and family. It's great knowing that my debt will cleared in substantial time. Thank you! National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Everyone I talk with including Malik ** who worked with me and answered all questions and stayed with me until the end. Thanks Malik. All was very professional and patient with me throughout the entire process and I am very thankful for it. I would recommend.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 8, 2020

    Thank you for all your help. I appreciate it. Everything was explained to me and answered my questions. I got a quick answers and accurate. Hope you have a safe and lovely day. I cant wait start resolving my financial issue with my creditor with the help and commitment to help of National Debt Relief. Thank you and hope are everyone are safe and sound in this time of crisis.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 8, 2020

    My experience was quick and easy. I was able to understand everything that was said to me. They go over everything with you step by step. And when you call for your welcome agreement they go over everything again to make sure that you really understand. Which I appreciate. Thank You so much for caring.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed April 8, 2020

    While dealing with the team at National my experience was very gratifying. Very friendly people and they explained every option to where I could understand completely. All was done in a very short time and covered every point sufficiently. I would recommend National to anyone having problems with finances. Thank you, Randy **.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 8, 2020

    This process was extremely easy and the customer service was 2nd to none. I'm really pleased and looking forward to getting out of debt. I finally feel that a weight has been lifted off my shoulders. I can't thank NDR enough!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    The experience I received today was a great. I thank Joseph for being so clear and helping me understand the process. The Welcome representative was also very helpful with explain the legal protection program. Thank you for your assistance in this matter.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Knowledgeable, courteous and very helpful, was very impressed with the time and effort Ezekiel ** my representative put forth. I am pleased so far with the service I have received from this company and would recommend them for their services.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    My experience with the staff at National Debt Relief program was totally positive. All of my questions were answered in a very professional manner. I have been experiencing much anxiety because of my debt situation that I created. Now that I am enrolled in this wonderful program, I am able to breathe a relief. Thank you for having this program available for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    I have referred my husband & mother in law to your company. Everyone has been very helpful in their financial situations. I am grateful for the service you have provided for my family. Their situations are different, my mother in law is 87 & trying to still help her children. This company has relieved a lot on her mind. Thank you, Judy **.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed April 8, 2020

    Mr. ** and the Success team did a great job explaining, and answering all questions related to my personal situation, finances and program details. I would definitely recommend this to any friend who would need a similar program. From the initial question and form completion to initial contact, this was a fast and pain free process. Honest and open, clear and concise.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    These people are very easy to work with; answers all the questions asked and very pleasant. They strive to make everything simple so that a person can understand. Explain every step of the process that a person will go through.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Debt Relief. Thank you so much. It was a pleasure speaking with you on behalf of my credit debt. This has been very helpful for me. I hope this helps me get back on my feet and live a stress free life debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2020

    Good Afternoon all. I would like to share my recent experience with your representative team. I would like to express that they were of great help, and I really enjoyed the duration of the call! All my questions were given answers that very clear and precise. I spoke with very nice individuals (Charlie and Daisy). They are helpful and had great patience with me! I really appreciate the time they both took!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    It was a relatively painless process although I am very embarrassed by having to do this at all. All individuals I talked with were very professional. At this point in the process, I would recommend their services to others. At the end of the program, I would like to write another review and let people know about my total experience over the course of my time involved with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    The person I spoke with was very helpful and helped me and was professional. I was well informed. Everything was explained to me for me to understand. I am very grateful to the representative I talked to. I would recommend this service to a friend or family.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Very professional company! They reached out to me within a few minutes after I completed a request online. Their documents were very easy to read and submit. I'm very excited to work with them! I would highly recommend their services.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedMaintenanceStaff

    Reviewed April 8, 2020

    Everyone I talk to was very helpful and informative. They went through my debt and asked me all the right question. I have no reason to think this will not work for me. I can't wait to get started knocking out these headaches so I could get my credit back on track.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Was very happy with the care they took to help out. Very very detailed in explaining everything and answered all questions which shows they are well versed in their professional field. Would recommend to anyone whom is dealing with financial hardship. They really seem to know what’s going on. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2020

    Very Prompt and all Questions answered. Staff was friendly, thorough, pleasant, and Professional. Appears to be knowledgeable and helpful. Easy to understand and follow their instructions. Program totally explained, questions answered and feedback asked. Follow up phone numbers provided. Finally asked if I had any questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Peter and Karen were so nice and knowledgeable. Couldn’t have asked for better reps! They explained everything to me in detail. They didn’t make me feel stupid for accruing all the debt. Such sweet people. I’m very thankful for this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Andre was incredibly friendly and easy to work with. I'm just getting started so I can't speak for the efficacy of the program yet but I'm excited about the prospect. This is giving me some hope in a pretty hopeless situation.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed April 8, 2020

    Great and easy to work with. Upfront with everything about the process and moving forward. I would recommend to other people if they are in credit card trouble. I looked forward moving through the process. They were professional and curious.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed April 8, 2020

    Very helpful in making sure you understand your terms and agreements. I was extremely pleased with the customer service I received and the knowledge that the NDR team has. James and Brianna were super and answered all of my questions that I had regarding my new account.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 8, 2020

    Awesome experience, my questions were answered. I will refer my friends to Paul **..National Debt Relief knows their business. I spoke to other Debt Consolidation Companies and was not happy with them and how I was treated. Paul ** and the gentlemen I spoke with on the Welcome Call were very personable and very easy to talk to. They also set my mind at ease. Made me feel very comfortable!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Great help. Easy to understand and work with! No run around. Straight forward! And thanks to National Debt Relief I'm hoping to be debt free!! Hoping to get back on track. Worry free thanks to national debt relief!! Friendly. Easy to communicate with. Explain everything.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 8, 2020

    I recently enrolled in this Program because my family and I needed help and the 2 associates that helped me were excellent to work with. They explained everything well to my wife and I, and were excited to get started in solving our debt with a company who was rated number 1 in Minnesota. Our journey will take time but we now know there's great people who are there to help many individuals with the same situation we are in and if you're willing to make changes there's companies out here that can help. You just have to take the first step. Thank you for all the help so far National Debt Relief!!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2020

    Dan was very helpful, patient, knowledgeable. I was dreading thinking how difficult this would’ve and how embarrassed I was about getting in this situation. Thanks for making this a pleasant experience. The lady I spoke to on my welcome call was very helpful and answered all my questions. What a great team. Both let me know that they would be of help to me if I needed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 8, 2020

    Good. Need help. A real bad shape. I would refer a friend that I think is in the same shape I'm in so I would like to thank y'all for all the words of information and I would pass it on to a lot of my family.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2020

    Barbie was great. Very informative and easy to talk to. She made things easy and easy was very clear. The process was quick and easier than I thought. The person that did my welcome call was also very nice and professional. Only issue was bad phone connection and it seemed a little redundant verifying everything again.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    Very patient and knowledgeable. Everyone has been informative and punctual. They were able to-breakdown the process in a quick way that was easy to understand. The signing of documents was self explanatory. Thanks for your time and consideration. Hopefully this will give the peace of mind I have needed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    It was great. I had no issues. Easy to talk to. I will definitely recommend them to anyone I hear having issues. Not sure what else to say. But the two I spoke with really helped and I’m glad to get this behind me.

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2020

    This has taken a little pressure off me in this tough financial time. I am looking forward to my financial freedom. I know it will not be easy for now but it will pay off in the future. The process has been easy to this point.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I just started, but they were very thorough and it is my first time, and they gave me all information to review..which is in detail. All contact information, all online information. Very friendly. Knowledgeable, concerned, and not hesitant to answer questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceMaintenanceStaffHonesty & Transparency

    Reviewed April 7, 2020

    I always had an idea, a game plan to fix and take back control of my life, but fear of judgement and acceptance of my past mistakes, held me back from making better choices for my life. Because of “National Debt Relief” and their knowledge, patience, caring attitude, trusting personality, and overall honest opinions, I was able to open up, not just about my financial troubles, but my inner boxed up feelings about life.

    I could go in depth about who I am and how Chris helped me have such clarity to help me move on, but I just want to simply put, you won't regret this choice to make your life better FOR YOU! It takes one step and the ability to allow yourself to open up. Thank you so much Chris! I’m on my way to the better me I know to be.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I thought I was beyond help, but Agent Kester ** walked me through my finances and how NDR might be able to help. Wow!! They really could help! I can't describe the peace of mind I now have THANKS! to this program. You all are wonderful!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    Great experience. The specialist was willing to listen to any questions I had and explained to my satisfaction. I would completely recommend them to anyone. Now, I feel I can sleep more and worry less. Thank you guys very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 7, 2020

    I am more than happy to provide feedback. I initially called a number I received on an email but something came up and I could not continue the call. Lauren called back and explained the debt relief program. I am impressed with her professionalism and clarity with helping me through the enrollment. I appreciate the level of understanding and dedication she demonstrated to ensure I was making an informed decision. I also appreciate the effort to cover all bases and to provide clear expectations. The experience throughout the transaction with Lauren was nothing less than excellent. Her work also made the it effortless to go through the Welcome Call.

    I do not recall the name of the male who did the Welcome Call. I do share that that he was also excellent in conducting the Welcome Call. It was done in a timely fashion. I do want to mention something that may be beyond your control. You can however communicate it to whoever may be able to do the improvement. I did experience technical issues with the phone connection quality and slight delay with transmission. Thank you for the work your team provides.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    Terrence was succinct and very helpful & patient. Tami was polite and easily understood. I could not have asked for a better experience. The program is streamlined. I feel a big weight lifted from my shoulders. Terrence was sympathetic to my situation, stuck in hospital for the next 5 weeks, just laid off, and lost apartment & have to move in with a friend.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    My experience with Ray ** was nothing but pleasant. He was polite, professional, patient, knowledgeable and helpful. He answered all my questions and put all my worries to rest. He was very sweet. I would recommend National Debt Relief to anyone.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 7, 2020

    I picked them because of their 5 stars rating. It’s been very easy to sign up. The staff answers all your questions clearly. They are with you every step of the way. I’m on my way to becoming debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    The representative are very nice and provided me a five star service from their side. They answered all of my questions very well and advised me what I need to do throughout the process. I highly recommend all of you enroll in the program.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed April 7, 2020

    I was talking with Ameen ** about how to solve my financial problems with two credit cards. He was simply amazing, nice, acknowledge and very professional. He helped me a lot. I also was talking with one person in the Client Success team, unfortunately I do not remember the name that was also efficient and professional. You have a very good good workers in your facility.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    Initial application and welcome call. They are very thorough, clear and patience to help me with the application process and walked me through the entire process. I feel such a relief after enrolling into a program that can give me a peace of mind. I would definitely recommended to anyone that I know if they even run into a financial debt situation. Thank you National Debt Relief team.

    Thanks for your vote!
    Verified purchase

    Reviewed April 7, 2020

    Great on-boarding experience in the program. My only feedback is can the AUTHORIZATION AND/OR PERMISSION TO SPEAK AND NEGOTIATE form not also be electronic signature? I don't have a printer at home and due to the pandemic, I am going to need to look for options to get the paper printed. Thanks, Christina.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    Ray was amazing and very positive about helping me create a plan to relieve my debt to better my future. He was helpful, kind, and fun to chat with... a very professional fellow indeed! Karla was so nice to talk with during the Welcome Call and also had answers to every question that I had. She was so polite and I enjoyed speaking with her to confirm my account!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I am very pleased with the services provided in the past 24 hours with your Company. There was no pressure and they walked me through each step. At this time I feel secure that the program will help me solve my debt overload. Thanks again. Only time will tell but I need to be proactive not to let this situation get out of hand again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    All agents were knowledge about the program's offerings and answered the questions to the best of their abilities. If they do not know the answer to a question, they put the client on hold; then seek the correct information for the client.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 7, 2020

    The people are very knowledgeable and reasonably flexible with program setup options. The only comment regarding improvement would be to always be aware of talking rate and volume. Every now and then the conversation was difficult to hear/understand when the item being spoken is one that is spoken over and over and over throughout a day.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    Excellent experience. Very helpful, answered all my question. Took the time to give me details as to how the program works and what I can expect. Gave me the options of additional programs they have to help with any kind of legal.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed April 7, 2020

    I've seen advertisements about this company which intimidated me. When I finally decided to make that call l was pleasantly surprised. Adam **/Camilla put all anxieties l had to rest. They were patient, understanding, and nonjudgmental. Well done! I would definitely recommend this company to my family/friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    My experience was very informative and thorough. I look forward to having National Debt Relief work on my behalf and taking the next step in my financial life with you by my side. I feel completely protected and safe as we move forward in this together.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    David was excellent in answering all my questions and immediately stopped when explaining the multiple steps in proceeding with my application with NDR. He was very thorough in explaining in detail all my questions. I would recommend NDR to any and all who are going through rough financial times currently.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    Easy experience, although a little long on the phone. Agents were nice and helpful. Sometimes it was a little difficult to get a question in as they were clearly speaking from a script and I felt as though I were interrupting them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I’m just getting started and so far the team members at National Debt Relief have been exceptional in explaining the entire process from start to finish. Thumbs up to Karen and Hakeem. I look forward to future success. Thank you kindly.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed April 7, 2020

    I’ve only just started the process but commend the enrollment process and how each team member strives for transparency. So far so good. I look forward to financial freedom. Both my initial contact and the welcome lady were very professional and informative.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    The team has been so amazing and thorough so far at National Debt Relief! I cannot wait to get this squashed, and I look forward to a great working relationship with the team! Better days ahead for me, thanks to National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2020

    I really appreciated Tanasha and the other lady who did my welcome call explaining things clearly and simply for me. It was very easy to understand! They answered any questions I had. The only thing that was off putting was I thought the legal protection was included in the program until my welcome call lady told me it was an additional fee and I had to sign up for it. If she hadn't offered it to me once more just to be sure and I'd had been screwed over later I would've been so upset. So I was thankful she offered that again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    They have been very helpful with the set up process. Everyone I have talked to have been very sweet and answered all my questions. They have followed up with return calls and are very thorough. I would recommend them to anyone in financial trouble.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed April 7, 2020

    They are very thorough in explaining everything so you are educated on what you are signing, what you are paying for and what your responsibilities are. Very helpful. They go through the whole contract with you over the phone. Very impressed.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    Relief, very nice people. They explained it to me perfectly. Glad I have enrolled. Can't thank you enough! I know that in this time of the Corona virus I was able to get help. I would not have able to do this on my own. A very sincere, thanks to your staff.

    Thanks for your vote!
    Verified purchase
    Billing

    Reviewed April 7, 2020

    Everyone we have worked with so far has done a great job! I would recommend this company to anyone who needs it! We have always paid our bills on time so this is hard for us to reach out and do this, very humbling!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I needed help to pay down my debt and you guys help me out. Y'all explained what I needed to do. Y'all did a great job. I learn a lot. Y'all were very professional. Y'all took your time explaining what I need to know and what to do. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    Great customer service. Program was explained very well and the welcome call was just as great. Glad I chose this company to help with my debt. The whole process seems very simple and everything seems to be in their hands now and glad I will be notified if there is any changes or anything else.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 7, 2020

    I happened to receive an email regarding US Debt Relief Service and tried it which really worked. National Debt Relief assistance really helped me with great financial relief in nationwide lockdown situation of Coronavirus 2020. Thank you for your on time assistance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 7, 2020

    I was reluctant to begin the process but as we discussed it I became more confident that I was doing the right thing for me. I appreciate the helpfulness of the staff and the education they provided. I would recommend this process to anyone in debt with no way out.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    Great help. I definitely feel better knowing that your team is on my side. They were excellent in explaining everything to me so I can understand. I would definitely recommend them to friends and family. It was very simple and fast and accurate. The help I got was amazing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    The representative was very thorough in the program overview and provided detailed information on the steps that would be taken. He was very helpful and answered all questions presented. I look forward to successfully completing this program and becoming debt free again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    The two people I have talked with since enrolling helped me feel like I was being taken care of and explained everything very well. Being in these kinds of situations are stressful and they made me feel like everything is going to be okay.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    I appreciate the thoroughness and responsiveness of the representatives I have worked with, and I look forward to working with representatives in the future. I look forward to taking the next steps to financial freedom and believe that I am in good hands. Thank you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 6, 2020

    Everyone seems so friendly and professional and yes I’ve already recommended to a friend that she should get in contact with this company. I can’t wait to get out of debt and free up extra money. I feel confident that you guys will help me get there sooner than later.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    I just signed in to be in National Debt Relief program and the way the transaction started is EXCELLENT. From the beginning of the enrollment up to the verification of information is very clean. The process is NOT too complicated.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2020

    It was a long tedious process to complete over the phone but the representative Jordan was polite, professional and knowledgeable in the process. He helped the process move slowly. I was well informed about the process by the end submission. I am looking forward to being debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    At first I was not sure if I was making the right decision but they were so understandable and by the time I finish talking to them I felt relief, and I hope from now on everything will change in my life.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed April 6, 2020

    I liked how simple it was and that the representatives were not "sales people". They legitimately seem like they want to help people get out of debt. The fact that they make such a complicated process so simple is what made me choose to use the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2020

    Very friendly and explained everything to me thoroughly, very happy I was referred to them by someone else who completed the program. Process was easy and didn't take that long, everything was explained very well. Questions were answered before I could ask. Send me email of paperwork so I have a copy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    When I first contacted National Debt Relief I was very unsure of the program. Allen ** talked me through the entire process. Allen was very clear and made it easy to understand the process i.e. what the responsibilities of National Debt Relief will be, and what my responsibilities were going to be as well. When speaking with Evelyn, she also was very clear with her instructions. Both Allen and Everly were very professional, friendly and easy to work with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2020

    I had an amazing young man to help me with my application. Made it seem so easy. He was very professional. The welcome call was very professional and easy to understand from the young man on the other end. Made me feel I have made the right decision.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    It was great speaking with knowledgeable personnel like Micah and Jaron, whose English was clear and very understandable. For some, not all, of us older people with slight hearing issues it can be very difficult to understand foreign accents. Not the case here. They were both extremely helpful and made it easy to work through all the details to enroll and start this debt-free process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    I was very pleased with all of the help and thorough information Krista gave me throughout the process. I am feeling optimistic about being able to finally resolve the debt that has been hanging over my head for a very long time now. Thank you for everything!

    Thanks for your vote!
    Verified purchase
    PriceStaffBillingRates

    Reviewed April 6, 2020

    My experience was knowledgeable and thoughtful. I received a complete list of my creditors which made the experience with the knowledge that I would be helped with my debt problem. The monthly payments are so affordable that I won't be burdened with high-interest payments.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 6, 2020

    I found the program assistance was very helpful and thorough. Quickly responded and got things started. The care team was great. I am looking forward to getting the relief I need and seeing the benefits this program offers. I was provided with all the information and contacts I needed. Everything was set up smoothly and offer great resources for keeping track. Customer care was amazing from the first call to the last.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffFollow-Through

    Reviewed April 6, 2020

    Ms. ** and Ms. ** were both on point demonstrating great customer service, professionalism, and clarity in outlining required next steps and follow through. I appreciated their help immensely and would recommend NDR to anyone in need of debt relief help. I don't know what else to say, but thanks for giving my family and I the opportunity to consolidate our debts and seek much welcomed debt relief for our finances.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    It appears that NDR will be a good fit for my debt consolidation. The representatives seem to be knowledgeable and upfront with all of the fees and the process. I look forward to working with you to resolve my debt issues.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan ProcessHonesty & Transparency

    Reviewed April 6, 2020

    Chantelle is the representative we stayed in contact with throughout the application process. Being that my father is older, we worry about him being misguided and/ or being taken advantage of, therefore we double check everything! Not to mention we were very hesitant about which consolidating company is actually legit. We did review many of the reviews from clients through the BBB and honestly this made us hesitant to go with your company because the communication appeared concerning..

    Chantelle couldnt have been any sweeter! She addressed my concerns from the reviews I read, she returned calls promptly, she answered my "book" of questions thoroughly, she provided my father's loan information several times for a complete understanding and she was patient with my work schedule or more so she was patient with my father. I felt she had a true understanding of my concerns with my father. If we had a business we would a hire a million of her if we could! Her kindness, compassion, empathy and understanding exemplifies her customer service skills and we are very grateful we had Chantell during this process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2020

    Darius ** was very relatable and thorough. He answered all my questions and explained the program clearly. The welcome call (Lupita?) was also thorough. I appreciate the transparency of this program and instruction for every element which might come up.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    I am just joining program. I'm finding it to be a good program. Everyone is very kind and helpful. I'm hoping all goes well. I give National Debt Relief 5 stars. l really expect that that things will go great. Thank. Alex

    Thanks for your vote!
    Verified purchase

    Reviewed April 6, 2020

    I want to thank Daniel and Michelle for making me feel normal again. I've been under so much stress or worry but they have made this transition to debt relief so easy. The start to finish process was done in a way that made me feel hopeful for the first time in a long time. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 6, 2020

    This company is awesome! The representatives were very professional. They explained things thoroughly. I was extremely impressed with the customer service provided along with the informative emails. Both Chris and the lady who did the final welcome (forgot her name) were knowledgeable and very helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    Every person who assisted me when enrolling in this program and those who ensured that my enrollment was complete were all extremely helpful. They were professional and made me feel like I am making the right decision for finances. I felt a sense of relief after working with these individuals.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 6, 2020

    I've been struggling with how to manage my debt ever since I turned 18. Not ever being taught how to approach personal finances meant not being able to understand the impact nor the effect on interest. I tried so hard to reduce it, until reality finally settled in that I would not be able to catch up, I'd already moved back in with my parents and didn't feel like the lack of Seattle rent was helping reduce the hole in my wallet. Thank you Kesha for talking to me like a human, like you understand me, for not judging me, and for showing me that while I did get myself into this pit, the system was always leading me there. I finally feel like I can see the finish line and tackle this.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 6, 2020

    The Staff conducted their business with professionalism and transparency. They were very helpful in the collection of my information and processing of the required paperwork. The customer service professionals sounded like they enjoy what they do and provided hope and dignity in a difficult time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 6, 2020

    Everything was great. All of them was very helpful, and patient. I understood what they was talking about, and they was very knowledgeable. I felt very comfortable, and secured on getting with National Debt Relief program. I will be telling my friends about this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2020

    The team was very knowledgeable and help me understand better what I was about to do and gave me a good certainty that I was on a good path. They clarified all my doubts and gave me a lot of information. They also walked me through the whole process of signing up.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed April 5, 2020

    The whole process was easy to use and understand. All questions were answered right away and without any ambiguity. Mike was easy to work with. He was available when I called back and called when he said he would or earlier. Feeling confident about this entire process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2020

    Everyone we have talked to has been wonderful.. Definitely professional. Descriptive, thorough, helpful, polite, very professional.and very easy to work with. I would recommend your company to anyone I know seeking the same help. It is such a relief to becoming debt free and I thank you all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 5, 2020

    This experience was very stressfree, and thorough. Mr ** answered all of my questions and was patient, kind, and made me feel at ease. I feel confident and comfortable about contacting them with any questions that may arise in the future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2020

    Nathaniel ** was very clear and explained everything in a manner that I could understand. He was precise when answering my questions and patient with my concerns. Thank you for your assistance to becoming debt free. I look forward to becoming debt free in the very near future. Thanks again! Jeff and Kalei **, Roseville, MN

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 4, 2020

    I had such a great experience talking & working with both Chanel & Evelyn. I felt comfortable with Chanel immediately. It seemed like we had a lot in common, which made it easy to talk to her. I loved to hear that she actually participated in the program herself & actually quit her job to start working for NDR because she was so passionate about the work they do. It really spoke volumes about the company, and it made me less nervous/more comfortable about signing up to participate in the program myself. Chanel genuinely seemed to understand my situation & she did a great job explaining the details of the program to me. Later that day, I received my welcome call from Evelyn, & she was such a pleasure to talk to as well & was happy to answer any questions I had. For such a nerve-racking decision, Chanel made me feel as good & comfortable as possible about signing up.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaff

    Reviewed April 4, 2020

    My experience was superb. Both agents who helped me were helpful, reassuring, and made sure I understood everything clearly. I was nervous that my credit score would decrease. My first agent went through each page of the document I had to sign slowly to make sure I read every part of the agreement.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2020

    Both of the people I spoke to were very knowledgeable and thorough when answering each question I had. They both provided me with a comfortable and easy experience without judgment. I am so grateful for their help during this difficult time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 4, 2020

    A wonderful experience to be able to get out of debt with the help of NATIONAL DEBT RELIEF, I was very desperate that I could not pay the account. I highly recommend them. Thank for your attentions and help. I appreciate them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 4, 2020

    Very professional and patient very explanatory. They will repeat to you until you understand what your program is about. And give you a welcome call. They will always represent you and stand along your side. They will represent you in court if needed at no cost.

    Thanks for your vote!
    Verified purchase
    MaintenanceStaffBilling

    Reviewed April 3, 2020

    I have debt issues because my situation has become such that I was laid off from work because of the virus. My husband is a paralyzed man who cannot work so with no pay coming in I needed to do this to help my security and to relieve the stress of knowing I owe so much credit card debt.

    Thanks for your vote!
    Verified purchase
    StaffBillingLoan Process

    Reviewed April 3, 2020

    Pay off all credit cards and loan. In the shortest possibly time. Employees were very knowledgeable and explained everything in great detail. The process is very long and accurate, and is done with great professionalism. Now I will need the time to carefully read all the papers.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    All the people I talked to were professional and courteous. I never felt talked down to or judged it was a very painless process. Michael did an excellent job of explaining the process and my responsibility moving forward. Thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    Ton of information in a short period of time. A lot of it seemed to be heavy legalize - Hope I got everything straight. I did submit the letter for completion of my enrollment. Hope this answers the questions. My mistakes has put me in the program and with your help, find way out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    My experience has been excellent with this company. They explained the whole process to me and helped me to go through it. I feel more relief now that I’m working with them. They were very helpful and nice with me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    Nice Professional job. Representative was clear,concise, and patient. He did a great job. I wish all online representatives were as good. He made me feel very comfortable, safe and he seemed very trustworthy. He had a great personality. I felt good about what we accomplished.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    Everyone was professional and helpful setting up my account and knowledgeable about the program and how it works and what is expected on my behalf. Explained in great detail how the program works and when I can expect seeing some results from NDR's assistance in my hardship.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    Very knowledgeable and professional. Process was easy to follow and agents made sure to walk me thru everything. Thanks to this team. Especially James **. He started the whole process and I’m happy that I was able to be helped by him first. It set a great tone for the whole process. I know most workers do not hear it a lot from their clients or even managers. This guy was truly on point and I’m grateful to you all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    The representatives that I spoke with were very informative and very patient. They explained in detail every question that I had. I have a good understanding of how the program works and will be excited when I am debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 3, 2020

    Very pleased with talking to Mercy ** & Karen in the (welcome call sender on 4/3/2020). Both ladies were very pleasing to understand, answered all my questions even if I thought were every dumb. Explained about who will be taking my money out each month. Cost is so very great.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 3, 2020

    The debt specialist assign to evaluate my financial challenges, Anthony **, was able to explain step by step actions and to ease the uncertainties created by my decision to consolidate my financial creditors in one payment. NDR demonstrated to me how well organized and committed they are to help individuals wanting to become debt free. As the speed of light, I watched how the process to achieve a solid financial future started. I applied and minutes after approval, I receive the welcome kit and call. I went out for a long walk to reflect on the relief I had immediately felt by knowing that I was going to be represented and taken care of by a group of champions in front of my creditors. I am ready to team up and do my part. Thank you and I am looking forward to testify in the near future “I am debt free and ready to apply lessons learned”.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed April 3, 2020

    If you are in debt and need a fresh start and want to avoid filing for BK (if you can) NDR, is the way to go. I was in the constant cycle of Chapter 13 and I was not successful in getting my case discharged. I decided to not to re-file and just work with NDR to help me with some unsecured debt that I desire to pay off in a short amount of time than what is prescribed in Chapter 13 (5 years). The process was easy, enrollment was easy. Just have all of your documents in order and be honest. Being upfront with your situation helps and besides you are not alone. I am very excited to now have some control over my debt than what I have had in the past. Also my brother has an account with NDR and it has worked for him tremendously. Stop the calls and stress. You deserve a second chance, a fresh start.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2020

    Both representatives were knowledgeable and thorough in explaining the program to me. So much so that I rarely had a question to ask. At the end of each call I was confident I was making the correct choice. Thank you.

    Thanks for your vote!
    Verified purchase
    TechPriceStaff

    Reviewed April 3, 2020

    The process was easy thus far. I look forward to being debt-free. Thank you for the help. The representatives that I have spoken to were all understanding and very helpful in these trying times. I chose NDR over another company that was less expensive because of the 32K reviews. Aimee

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2020

    Both Karen and Nickolas were very professional and answered all my questions. Great customer service. I appreciate their patience in assisting me during these troubling times. I think that is all I have to say, can’t think of more to say.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    I am extremely pleased with National Debt Relief so far. Their representatives are very kind and thorough and most importantly to me, clear and understandable. This is a complicated process and so far I feel very good about signing up with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 3, 2020

    It was fast and easy and the service was outstanding. Amazing representative and amazing service. Would highly recommend them to anyone. Can't wait to get started working with them. I love their service department. I love everything about them. Application was quick and easy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 3, 2020

    It's always generates some fears to place financial trust into a new entity. When I spoke with Tasha **, she was professional and very informative. I experienced the level of informative professionalism during my welcome call. I now have confidence that the program will be successful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceFollow-Through

    Reviewed April 3, 2020

    This was the best experience you could have for this stressful situation in life. I was searching several other services and they did not have the same services. I would recommend them to anyone who needs this. They were number one on the list I Googled for credit debt relief. Everyone was well versed in their role and there was a respectful attitude maintained throughout the process. The process moved along well. They do what they say. They are backed by the Better Business Bureau.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    So far everyone and everything has been very professional and very well organized. They make sure you understand what you are doing and what they are doing every step of the way. I know I made the right decision. The process has been painless!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 3, 2020

    Thank you so much to Eric. He is amazing. He took me from a skeptic to believing in the program. He was so patient with me and went out of his way to take care of me. My thanks to all the time he put in with me. Brittany was just as friendly and helpful. She walked me though every details.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2020

    I'm grateful for the help I have received. Anthony ** was so helpful and didn't make me feel judged or bad about my situation. He was very helpful and kind. The process was fast, easy, and I'm set up ready to get back into a good standing with my financials.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2020

    Everyone was really helpful and informative and answered any questions that I had regarding my debt. The phone representatives Danielle and Caroline were really friendly and treated me with respect and kindness. I will recommend them to friends who are in similar situations.

    Thanks for your vote!
    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 2, 2020

    Very open to hearing my needs and very helpful figuring out my situation. Walked me through the process and helped me understand what I needed to do and how I needed to do it. Answered all my questions honestly and without hesitation.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2020

    Everyone seems very helpful at trying to get your financial problems solved. It goes along very smoothly and fast and they help you get the problem solved with different options. I’m very glad I came across this company and can’t wait to see the final results.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 2, 2020

    Joshua ** helped me! He was outstanding, helpful, knowledgeable and friendly. Helped me get approved to resolve my debt! He is awesome! Also the second lady on the phone who reviewed everything was also helpful and friendly. I would recommend National Debt Relief! Can’t wait to start my journey! Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Very friendly help. Fully clear and nice. l am so happy what you did for me. Thanks for your help. I am proud of you so I will tell my family and my friends about your great work and very friendly staff help. Fully support. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 2, 2020

    I am new to National Debt Relief. I love the excellent customer service and fast response. I’m looking forward to completing the program successfully. I didn’t know where to turn until I looked up National Debt Relief online and read exceptional reviews. This gave me the confidence to join this program. My goal is the become debt-free.

    Thanks for your vote!
    Verified purchase
    PriceStaffBilling

    Reviewed April 2, 2020

    Very easy. Very personable and helpful people to work with. I feel so much more at ease now that I know I will have my bills paid off earlier and more money in my pocket every month. Thank you for helping me.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed April 2, 2020

    Thorough and personable. Feel like I understand what will happen and when it will happen. Right now I have no questions and feel confident that I will become debt free in 30 months or less. Thank you for helping me. I went online and saw you were rated highly and that was a comfort to me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsCoveragePunctuality & SpeedStaff

    Reviewed April 2, 2020

    The initial startup process was simple and quick. The basics of the program were well covered. Upon execution of the agreement, each page was also well covered. The Welcome Call was also very simple and quick, but both were very thorough, personable, professional and handled in a way that made me feel comfortable in asking for debt relief and not ashamed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2020

    Both of the ladies I spoke with were very helpful and courteous! Collen ** concerned, helpful, patient,... I'm glad I made the call, she made me feel very comfortable and at ease. Looking forward to working with NDR, Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2020

    National Debt Relief surpassed all my expectations. They’re unmatched by any other company with superior customer service. They made the process so easy without any moment of stress. They completely understand life’s unfortunate circumstances and provide immediate relief and comfort. I’ve researched all the other companies and this should be your only choice in gaining the satisfaction you're looking for. Do yourself a favor, look no more and give them a call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Very thorough and helpful. Danielle was very friendly and answered all of my questions. She made sure I was fully aware of the program and its details and offered to be of assistance wherever needed. I appreciate the extra care and meticulousness to make sure I understand the program fully.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    I was treated with respect and understanding of my situation. I think this program is my best bet to get out of debt and I trust they will work things out for me. My friend referred me because it worked for her.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    My experience so far has been excellent. The agent was super friendly and was willing to help in any way he could, they are all dedicated to their job. Thank you very much for helping me with this debt consolidation... MAHALO!!!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed April 2, 2020

    I had a wonderful experience signing up with Ruben. He made things fantastically clear for me, and I glad I had the chance to work with him. The welcome call was a wonderful recap of what I had signed up for, and what I was working towards.

    Thanks for your vote!
    Verified purchase
    PriceStaffBilling

    Reviewed April 2, 2020

    Everyone was so friendly and helpful. They did not make me ashamed or embarrassed about my debt and everyone I spoke with was so kind and friendly. They came up with a very affordable monthly payment for me to get my debt payed off! I highly recommend National Debt Relief for their professionalism and kindness.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Good, informative, everyone I talked to was very knowledgeable about they were saying and also answered all my questions we. I will have to follow along as I go through this. I know about the Banks May react but I know what to do when they send any documents to me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 2, 2020

    Explaining well, answered my questions well. Very helpful when I ask any question. Very fast at what they do. Hopefully they can lower my debt quickly so I can be debt free fast. Great customer service. Very nice when talking on the phone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Brent, Mercy and Shannon were my advocates. All 3 were very clear and understanding. They were sympathetic to my needs and kept to their word. They explained everything needed and pointed out the concerns they had with my account in great detail. I would recommend National Debt Relief to all my friends and family that are in financial restraints. Thank you to all that are helping me during my crisis.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Service so far has been excellent and most importantly... the staff is very kind, which is so important to those of us who are experiencing the devastation of financial insolvency. I have been carrying debt for two decades, related to having been widowed unexpectedly. I has a plan to pay off my current debt within the next few years... but my medical practice was derailed by the Corona virus and it curtailed my income. This program is a God send.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Hello,

    To whom it may concern, my name is Dana. I would like to share my appreciation, with National Debt Relief and your TEAM... My experience with your employees has taken such a burden of my shoulders! Because of your TEAM members help, Tatiana, Josh, Grace, Regina and this is in just 1 full day sense April 1 -2, not only I can BREATHE without worry my Family has also been Blessed. With your help in taking my burdens and making them work for me. I was made full aware of what National debt was doing to help me and any question was answered with patience and understanding. I would Love ❤️ to say May God Bless you ALL ????❤️ and Thank you????

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 2, 2020

    I wasn't sure what I was going to do about paying off my credit cards when I became unemployed. The gentlemen who handled my enrollment process did an outstanding job and held positive attitudes that made me feel comfortable in my decision to work with them. They were also highly informative and answered any questions I had.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    Very accurate and patient with all my questions including any legal assistance if needed. Can’t ask for better, caring individuals that actually do want to help you get through this financial crisis with the best outcome. National Debt Relief truly is as they say, a relief off my shoulders.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2020

    I am a 58 year old widow. I don't understand a lot of legal jargon and the representatives did not make me feel dumb with all my questions. Both reps took their time talking to me and explaining everything in a way that I could understand.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    I am appreciative for having a way to become debt free. This is not an easy process, even when I have had amazing credit my whole life. Things happen and when they do, it's good to have an alternative solution.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 2, 2020

    I was anxious to begin the debt consolidation process, and scared at what I might qualify for (or not). Speaking with La Shonda took all my fear away, she was knowledgeable and took her time explaining everything to me clearly. By the time the call was over, I felt confident in my choice and excited to be debt free through this program. Thank you and I hope you all stay safe during this time.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed April 2, 2020

    Very easy to apply. All contact are nice, very helpful make my application. I highly recommend to someone who needs service. Can say this company are great to help me get to pay all my bills paid off. I am very confidence with this company.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 2, 2020

    Jay walked me though everything. Was friendly and helpful and quick. All questions were answered. He was patient and showed that he cared about my situation and wanted to help. I will recommend this service to anyone in this situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    I found answers and hope in the talk and attention of Michel ** and his partner agents. I got the solution and that solution surpassed my expectations. They were very specific and precised when they answered my questions and also they inspired me confidence. I'm very grateful with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    My experience was amazing! My agent was super friendly and was willing to help in anyway he could. I would definitely recommend this company to anyone. After carefully going over decisions about how to handle my dept, I’m so glad I chose the best route.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    My experience with National Debt Relief, So far has been excellent. Hoping it will finished in the same manner. So far with the persons I have had the pleasure to gotten to get in touch, they are all dedicated to their job. As now I give them an A+. Thanks for all your patience, in helping me with this debt consolidation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    So far everyone I have encountered with my process has been very helpful and very informative. Made me feel at ease and seem eager to help me. Everything that I was told was going to happen did as described. I would recommend National Debt Relief to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 2, 2020

    We enjoyed working with our representative who made the entire process very easy and straightforward. She explained everything in a succinct but detailed manner. She developed a rapport with us and we felt completely confident and relieved we were going to have success with this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2020

    Enrolling was easy and very comfortable; the hardest part was making the decision to enroll and get my creditor information gathered and organized. Everyone was very friendly and helpful, and helped to make a very stressful decision and circumstance, that much more relaxing and tolerable. THANK YOU!!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 1, 2020

    Everything went Great service, Easy to understand. No problems or glitches and Customer service was very pleasant and worked patiently with me explaining areas that I did not quite understand. Same with the follow up call. Did a great job at explaining next steps and walking me through the documents. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2020

    Jason was patient, kind, and helpful throughout the process of registering with NDR. I am forever grateful for him and the whole team. With your help, I will turn around my life and make a better space for future credit. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2020

    I was not sure at first, then after speaking with my agent, she assured me this was the best fit. I then accepted this program and now glad that I did after speaking with her along with my welcome agent who explained in great detail my additional concerns.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed April 1, 2020

    Had a good experience. Everyone I talk to was very nice and helpful and ready to answer the many questions that I had and that was appreciated. ** people I spoke with help me to alleviate any concerns that I had about going into the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed April 1, 2020

    I was very impressed with the abundance of knowledge, patience, and skills in communication of both David ** and Diane **. They were not only courteous and very well informed as to all the services offered by National Debt Relief, they were able to communicate the information easily understood by myself. They were very professional as well as friendly throughout the process. I am very glad that I chose National Debt Relief to help me through this difficult process. Highly recommend the services of this company and their representatives.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES