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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 76 Reviews 14635 - 14835
    Verified purchase
    StaffBilling

    Reviewed April 16, 2020

    I have been struggling with my credit card debt. Many places have denied me and for the first time I was given a chance and much needed help. The people I spoke to were super helpful and kind. It definitely made me feel more optimistic towards my debt issues.

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    Customer ServiceStaffRates

    Reviewed April 16, 2020

    Professional team! Excited to improve my finances. Walked me through the entire process and did so with kindness and professionalism. Thank you for your help and let's get this resolved!. Great communication and people who genuinely seem interested in your best interest.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    I had the pleasure of being assisted by Chris ** with the process and clarification of National Debt Relief and the program provided. His competence of the program was professional and of high caliber. I have every intention of recommending this program based on my experience with Chris and his well above average knowledge, understanding and professional representation of your services.

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    Customer ServiceStaff

    Reviewed April 16, 2020

    I was happy with the information I received my only concern is with being sued for the debt owed. I did enroll for legal help though. But I don't understand what happens if I'm sued. The representative I spoke to one the phone was very helpful.

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    Verified purchase
    PriceStaff

    Reviewed April 16, 2020

    Both Anwar and Natalie were excellent in helping me understand the process. They allowed me to interrupt with questions and gave me assurance that this would help me reach my intended goal in the long run. Both made me feel at ease in discussing a very sensitive and embarrassing subject. I do hope in 4.5 years, I will look back and see that all this was worth it.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 16, 2020

    Dan was very patient and stayed on top of the job. He communicated with us every step of the way and responded quickly. He was extremely knowledgeable about the program. From the beginning to approval for the program took less than 24 hours.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    Really appreciate the kindness and the help. I am glad I found this company and I look forward to getting free of all my debt. It was a pleasure to speak with David and Kevin. I am glad I found this program and I look forward to starting.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 16, 2020

    Both gentlemen, Anthony and Javier, that I dealt with were very pleasant and helpful. My experience so far has been very easy and helpful. Thank you for taking time to help me with my financial crisis. The whole enrollment process was well presented and quick. These two guys make a great team.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 16, 2020

    Lillian ** was very patient and helpful to me in this stressful time. She stayed late to help ensure my process was completed. I feeI NDR was very professional and really tried to help me get all creditors to the forefront of situation. I would highly recommend NDR to all my friends struggling at this point in the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2020

    I started out my experience with Lisa. Also received welcome call from Brianna. Both were very nice and made my experience much easier to handle. Thank you to both of them for all their help. Once again I really appreciate the help.

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    Verified purchase
    StaffTransparency

    Reviewed April 16, 2020

    The experience with Devin and Evelyn from National Debt Relief was precise with their explanations regarding the program. I appreciate their proficiency with answering all of my questions. In the beginning when I spoke with Devin, he was patient as he went through everything step by step. Our conversation made me feel that I had chosen the right company to assist me with relieving my debt. They made it easy which I appreciate.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    Staff was friendly and patient and explained everything well and provided me with proof that I was selecting the better company to work with instead of selecting Freedom Debt Relief to represent my debt obligation with their program suggestions. Everyone has a competitive team and I am happy to work with your team.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    I've just started with the program but have had a good experience so far. All of my questions have been answered and I feel comfortable moving forward having National Debt Relief help me get out of debt. I would recommend this to anyone looking to get out of a significant amount of debt, and have the ability to pay less overall.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    I was unsure on how to relieve my debt, but the employees/operators gave me many good options. They informed me on processes I didn't even know were a option. The operators did a very good job explaining everything. They were very friendly too!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2020

    Everyone has been amazing from the first I contacted the company!! Lots of details while explaining the program and answering all my questions and concerns, timely manner follow up, all in all Awesome customer service!!! Thank you so much for everything!!!

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    I would just like to say that my experience thus far has been easy, clear, and calm. I was nervous to take this step but everyone I spoke to - especially Owen ** - was kind, helpful, and caring. I would certainly recommend this company to anyone struggling with financial debt.

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    Verified purchase
    Punctuality & Speed

    Reviewed April 16, 2020

    I was terrified when I started this process terrified. After talking with National Debt Relief I was ready to start my journey to get my credit back and change my life for the better. I'm excited and can't wait to start the journey.

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    Verified purchase
    Staff

    Reviewed April 16, 2020

    Good experience so far. Hope goes this good going forward. Michelle has been a big help. I hope to continue to speak with her no one else. I hope this can help me get out of the Jam that I am in, looks promising.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2020

    Michelle was extremely helpful and was very thorough with the information she provided. I'm so glad I made the call to see what options I had other than bankruptcy. Michelle was very caring and patient to my needs and questions. Thank you.

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    Verified purchase
    Customer Service

    Reviewed April 16, 2020

    Had a very pleasant experience with the original interviewer. A lot of information to go over. Then had to make a welcome call to review all the information. Took me a couple of days to complete the welcome call because of the difference in time zone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 16, 2020

    Quality professional and friendly communication. Helpful and clarifying information step by step. It's just the beginning but enough to appreciate the quality of service I hope to receive. I'm expecting to go through this process with a real support and get the final solution.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed April 15, 2020

    The reps that assisted me were extremely professional, informative, patient and knowledgeable. I was doubtful of this process to begin with b/c I have never been late on payments but Ariana helped me feel comfortable about making this decision. I am hopeful that my debt is cleared up soon so I can begin to rebuild.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 15, 2020

    My great experience with a very professional certified debt specialist was a easy step by step process. Would recommend this company to my friends and family. They would take their time and listen to all your needs. I’m glad I chose National Debt Relief. Thanks again!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    They seemed professional. Answered my questions, did a good job. They were friendly. They laughed at one of my jokes. They let me know who to call and gave me the phone number. They told me about various things regarding my debts.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    Kyle ** and the followup new member caller were both extremely helpful and nonjudgemental. Made me feel confident I had made the right decision for debt relief. They both went over the entire packet with me in words that I could understand and follow thru with. Each one made me feel like I was helping them out, when I was the one needing the help. Made me feel that this is something that I can do and will do for my own peace of mind.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    Both Dean and Alan were great with handling my case and Dean was extremely helpful and resourceful while we were on the phone. I’m glad I’m finally taking the first step to financial freedom and it wouldn’t be without National Debt Relief. It’s like a weight has been lifted off of my shoulders.

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    Verified purchase
    Refunds & Payouts

    Reviewed April 15, 2020

    I didn't fully know how badly I was in debt until I spoke you National Debt Relief and you guys really cleared the air for me. You guys made this transition easy on me and my family, and I can already tell this will be less of a headache than me paying my debt off myself!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    Great job. Good communication. Looking forward to moving forward to resolving my debts. Thanks for being clear and helping me through this financial burden and uncertain times. The young lady whom did my welcome package did a great job.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 15, 2020

    Al and Imani were amazingly helpful and pleasant to work with. Al was very patient with my questions and thorough in going over the process and the best options for me. Imani was concise, clear, and quick in my welcome call. Being in debt was a very stressful thing for me and they made this process feel effortless and reassuring. With their help I am confident in become debt free and know I can call on them for any help when needed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    They were very helpful from start to finish. They helped me understand what was best for my situation. Very friendly and explained everything in detail to me. The welcome call was very easy to do and she remade sure I understood everything.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    Just got into program. So far, all staff was very helpful, explained everything and answered all my questions. Everything was completed in 2 days. The process with paperwork (even there was a bit) is very well organized with electronic signatures. Hope it will work in the long run :).

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    Marcus ** Certified Debt Specialist; gave me great attention to my issue and guided me along the way, and I felt very comfortable and confident. Isis on the Welcome call, reviewed all of my information and answered any and all questions. Thank you very much.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    Nathan provided a very thorough and personalized service. Very friendly and answered all my questions. He walked me thru a detailed process of what my enrollment would entail and I am highly satisfied with the professionalism and care I received from him and Briana who completed my welcome call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 15, 2020

    April 14th I signed up for the NDR program. The person that helped me was Amaur **, he was very understanding, helpful, and patient. He explained how the program works, and the many different programs available. I feel very good about the program he recommended for me. Customer service is also excellent and very helpful.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    Representatives were very professional and well informed. Explained program thoroughly and answered all questions I had. Treasure was super helpful and able to work on a plan that would work within a budget. It did not take long to get everything set up.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    Chats and Robert were excellent and clear as to how the program works. We feel confident and safe. Thank you. I will pass along this information to others regarding Chatz’s sincere assistance and making us feel safe and secure in this time of need.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    National Debt Relief and the people that assisted me were very nice and took the time to explain things so I was clear what was going on. After the second run through with it, It is comforting to know that they will take care of me as long as I take care of my end. Thank you!

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    Verified purchase
    Billing

    Reviewed April 15, 2020

    Indeed, I'm so happy for this unique opportunity from everyone of you to made it happened for me. Therefore I'm here to work with each and every one as a client's. Also looking forward to make my fully commitment payments by working together as a team achieving a good dreams from you Guys. May God bless all of you Guys. Thank you, And Thank you. God bless again.

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    Verified purchase
    Customer Service

    Reviewed April 15, 2020

    My phone conversation with the customer service was very good and clearly understood, I asked so many questions and I was satisfactorily answered. I just pray that the program will come to an end successfully and I will achieve my aim to be debt free by God’s grace, Thanks.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed April 15, 2020

    Customer service was very much clear with the explanations about negotiating with my creditors and the amount of money saved over the life of my accounts. Great results are within my expectations and I am very much confident and sure that National Debt Relief will work to my favor.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    I have had an amazing experience through this whole process. I am thankful for the help I have received and I feel well educated as to what I should be expecting. Antonio was extremely helpful and guided me to find all the documentation that he required to assist me as best as possible.

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    Verified purchase
    Staff

    Reviewed April 15, 2020

    Debt Reduction Program. Excellent service, very helpful, kind & friendly and I thank you for your good service & for helping me, lower down my debts. I will recommend to my family, relatives, friend’s & co- worker’s too! I’m so happy, that you sent me an invitation letter by mail.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 15, 2020

    Michelle was extremely helpful through the entire call and process. Can really tell she stands behind her company. She explained everything very accurately and didn’t rush like those loan sharks out there. Thanks for the opportunity to get financially secure.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 14, 2020

    At first, I was scared to sign-up and go forth with this program being told that I would have to stop making payments after doing it for so long and that my credit score would take a massive hit. Is uncomfortable but I received an informative and pleasant experience. From the debt representative to the welcome phone call all were knowledgable and made me feel a lot more secure about enrolling in this program.

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    National Debt Relief
    Response from National Debt Relief

    I see that one our team members was able to communicate with you to reach a positive resolution on 4/20/2020. Please let us know if you have any further questions or concerns.

    Verified purchase
    Staff

    Reviewed April 14, 2020

    Alexa and Anthony were both great. Very professional, kind and understanding. They were very thorough and made sure all of my questions were answered. I was a little nervous at first but am so excited to began the journey of being debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    Great team and good help. Process is a little long but other than that overall good experience. Was getting a lot of calls from different numbers but they were all from your company so would be something to work on.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2020

    I'm very pleased with the customer service provided by Dwane and Kevin. Both were very gracious when answering my questions and ensuring that I understand the program I'm enrolled in. They made the process simple, quick, and easy. I look forward to being debt free!

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    Verified purchase
    Staff

    Reviewed April 14, 2020

    Imani ** helped me get everything set up today and she was absolutely phenomenal. I appreciate how she took the time to explain everything to me and walk me through all of my options. She also made sure that I didn't feel overwhelmed with any part of the process. She was so great, I cannot thank her enough.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    I greatly appreciate the professionalism and kindness with which I was treated as a new client! I received all of the communication in a timely manner and all of my questions were answered thoroughly and I feel confident in moving forward with this company and becoming debt-free! Thank you!

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    Verified purchase
    Staff

    Reviewed April 14, 2020

    I appreciate the ease and level of customer care I have been provided. Everything was explained fully and in a way I could understand. I would recommend this service to anyone who needs it. I look forward to reclaiming my credit. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    The agents I have dealt with the past two days were wonderful. Very calm voices, you could hear in their voices they cared. They explained everything. I felt very comfortable with moving forward with your company. My first contact was with Jerrick. He was awesome and today I spoke with Shannon. She was awesome also. They answered all my questions, made me feel comfortable throughout our calls.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed April 14, 2020

    Very Good experience to work with, customer service know what they are doing. Good program for people care about their debt but have some difficulties to fulfill with the big interest added to it. Thank you to National Debt Relief.

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    Verified purchase
    Loan Process

    Reviewed April 14, 2020

    I didn't know what to do after being trapped in the payday/installment loan trap for well over a year. After my fiance was put out of work due to covid-19 the panic set in. Jay was awesome & clearly explained my options and what to expect going forward. I feel completely confident in my decision to work with NDR and have peace of mind for the first time since even before the current situation so many people like me are facing. Thank you for all of your time Jay!

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    Verified purchase
    StaffTransparency

    Reviewed April 14, 2020

    Everyone I spoke with while completing this process was very professional and helpful! I would definitely recommend to someone I know. Geetu and Antonio both were very thorough with their explanations and made sure to check if I had any questions.

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    Verified purchase
    Staff

    Reviewed April 14, 2020

    Al ** and Valerie ** was very helpful to me. They help lighten the load. The are very knowledgeable of the job they are in. They is a great access to your company. Al was very patient with me and did mind repeating himself.

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    Verified purchase
    StaffTransparency

    Reviewed April 14, 2020

    The caller on April 13th was polite, listen to me and explained thoroughly for me to understand. He was caring, and sounded as if he wanted me to be debt-free. The caller on April 14 was also caring and very polite. I could tell that she was happy for me and she was also very good in her explanation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    It went really well. I was well informed the whole time. My debt specialist was personable and was there for me the whole time. My welcome call was easy and really informative as well. I would recommend to a friend.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 14, 2020

    Thanks for your help so far. I can't wait to get out of this position and start over. It's great to have these measures in place to help bail people out of tough situations without filing for bankruptcy. I would recommend this program to as much people as possible.

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    Verified purchase
    Staff

    Reviewed April 14, 2020

    My experience has been good so far. The people that I have talked with have been helpful and respectful. Hopefully, this journey will work out well in the near feature for me. In the feature I will make better financial decisions to avoid this from happening again. Thank you.

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    Verified purchase
    Customer ServiceBillingRates

    Reviewed April 14, 2020

    Yesterday i was only told then what would happen. I was taken back in that My credit rate would go down and no payments would be made for at least 3-4 months. Now I have to change my information so they call you and avoid going to court. I am never going to be able to retire with good credit? I pray that this works out and I can sleep better at night.

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    National Debt Relief
    Response from National Debt Relief

    I see that one our team members was able to communicate with you to reach a positive resolution on 04/15/2020. Please let us know if you have any further questions or concerns.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2020

    I was so impressed with the level of customer service and how quickly once I reached out for help. I had initially contacted a company 3 months ago that my friend recommended and they were awful. The difference was night and day. Being under debt is so stressful and after being this process I already feel so much relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 14, 2020

    Very helpful and informative. Was done fairly quickly. Just wasn't Happy could take 2 to 4 months for it to get started. The phone calls, nasty letters. I wasn't behind or late on them. The signing of papers little hard to get at first. Thanks. Just ready to get started and done.

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    Verified purchase
    StaffBilling

    Reviewed April 14, 2020

    I’ve been worried about my credit card debt. This program seems to be the best option for me. Everyone was patient and informative. We figured out the plan that best suited me. I should be out of debt in 36 months or less.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2020

    I could not be more happy with the service I received from Andrew ** and National Debt Relief. Andrew made my experience easy and straight forward. He informed me of all of my options. When I had questions, he was patient and answered all my questions to my satisfaction. The Welcome call person was also great to work with. She was patient, answered all of my questions and moved me through the final process of setting up my account seamless. Thank you all for all your help. I am so happy to be on my way to being debt free.

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    Verified purchase
    Staff

    Reviewed April 13, 2020

    Both Mathew and Anna were great to work with. They displayed the utmost of professionalism. I was walked through the process from start to finish. They made sure I understood every part of the program. I would definitely recommend your service to my friends and family for sure.

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    Verified purchase
    Staff

    Reviewed April 13, 2020

    Program Enrollment. Eugene and Brianna were very patient, professional, and helpful. They answered all my questions. I got divorced a couple years ago and legal fees wiped me out. I recently lost my full time job due to the company closing all its brick and mortar stores and just being an online business. My income was cut in half. I hate being in debt. I am concerned about getting in trouble by signing up for this program.

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    Verified purchase
    Staff

    Reviewed April 13, 2020

    Everyone was polite, patient and explained everything several times. Answered all my questions, helped me through all the steps to get enrolled and spoke clearly and guided me through on my laptop. Didn't hear noise in the background as they spoke.

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    Verified purchase
    Customer Service

    Reviewed April 13, 2020

    It was a pleasant phone call. There was absolutely no shaming due to my circumstance. Melanie made me feel at ease over my decision to call National Debt Relief. Even though I just started the process, I highly recommend this service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2020

    Experience over phone. EXCELLENT, easy to talk to and understand, answered all questions that I could think of at the time, polite, explained everything very well, cared and wants to help. Listened to all I had to say and answered back in a way to understand.

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    Verified purchase

    Reviewed April 13, 2020

    Services were well explained and guidelines of the program were reviewed. All questions were answered and additional information was provided when necessary. All elements of the application procedure were completed in a timely fashion. I appreciate the assistance that was provided to me today.

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    Verified purchase
    Staff

    Reviewed April 13, 2020

    I can say my experience with setting up and getting approved for a debt relief has been excellent. You guys are patient, detailed, and your tone of voice indicates that you care. I appreciate the help in this time of need.

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    Verified purchase
    StaffBilling

    Reviewed April 13, 2020

    Helped with all I was wanting to do... Got to keep a credit card for emergency use if I ever was to need it again... If all goes well after my debt is paid off, I will most likely get me a brand new truck...

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    Verified purchase
    Staff

    Reviewed April 13, 2020

    Thanks to Daniel and Pamela for the nice and professional service, my English is not really good, but Daniel was very patient and friendly with me, I really appreciate that, they both did a really good job, Thanks again... God Bless you all. Abel & Family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2020

    Time was given to understand the process during the process and during the Welcome call. Both staff members (process and Welcome call) were very polite and wanted to make sure that we understood the process. We greatly appreciate the help!

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    Contract & TermsStaff

    Reviewed April 13, 2020

    I spoke with Erica on the initial application and Megan on the welcome to the program. Both were very professional and informative and answered all my questions. I would definitely recommend using them again. Spoke with clarity and helped me to navigate thru the signing of agreements as well as interpreting all of the documentation.

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    Staff

    Reviewed April 13, 2020

    Everyone was nice, helpful and kind. It is a scary thought to have so much debt and they put it into perspective. How long I would be in debt and how to get out and stay out. Thank you for giving me some hope.

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    Staff

    Reviewed April 13, 2020

    Really supportive staff. Helpful in all areas. I'm walking into this process confident that I will walk out with results. Really optimistic things will be a turn around from here. Staff was very knowledgeable and able to assist with any questions I had.

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    Customer ServiceStaff

    Reviewed April 13, 2020

    The gentleman I spoke with on the phone was so kind and patient with me. He answered all questions and put my mind at ease with the concerns I had. I felt like he genuinely cared about my me and my situation.

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    Staff

    Reviewed April 11, 2020

    Everyone I have talked to has so much information and always consistent. Very helpful and respectful. Details on how to proceed and what to expect are plain and simple to understand. No confusions at all. I'm glad I chose National Debt Relief for help.

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    Verified purchase
    StaffLoan Process

    Reviewed April 11, 2020

    Ameen, did good, was a pleasant rep to talk to. I have tried things like this before for federal student loans and not sure if I was dealing with legit company at that time. Need to know if this company does anything with federal student loans. Seems legit, but time will tell.

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    Customer ServiceStaff

    Reviewed April 11, 2020

    When contacting National Debt Relief I must admit I was very nervous and scared. When calling a representative by the name of Alex ** answered the phone. He was pleasant and very educated about the services that National Debt Relief offered. Alex ** made me feel very confident that I had made the right choice choosing National Debt Relief to help me resolve my debt problems. I love the patience shown to me in helping me from Alex and all the personnel involved in the process of making my life more simpler. I would recommend National Debt Relief to any and everyone going through a rough time with their finances. Thank you Alex ** and all the personnel at National Debt Relief for helping me resolve my debt.

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    StaffTimeliness

    Reviewed April 11, 2020

    Agents were informative and patient during the application process. Thank you for all the help and support. This review is being posted the same day as approval, so I'm not sure how the future with this company will be, but I am excited and hopeful.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2020

    I called and was addressed very quickly. The people working for National Debt are wonderful. They made the process very easy. I was very pleased with their knowledge of the process. It took less then 8 hrs. I wish I would of done this sooner.

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    Staff

    Reviewed April 11, 2020

    Both representatives were very helpful and made sure that I understand this program correctly. They explained benefits of program and compared numbers with my current situation for several different routes I can take. They were also clear about Cons of utilizing their program. Also process was very easy to follow and seems promising to help relieving my debt with minimum impact to financial stability.

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    Staff

    Reviewed April 10, 2020

    The representatives were very thorough and nice! Paul was super nice, professional and funny!!! All reps made sure I understood everything and answered all my questions. I am excited to be a part of the family and to have you guys in my corner!!

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    Reviewed April 10, 2020

    My husband and I were grateful to Mark ** and Michelle for assisting with getting us started with the program. We were in over our heads with the amount of debt we have. I hope that this program brings my family a peace of mind.

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    Staff

    Reviewed April 10, 2020

    Consolidation. Ray ** was the person that lead me through my process and application and I would recommend him to anyone. He answered all my questions and helped me with every step. He was excellent at his job, thank him for me.

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    Billing

    Reviewed April 10, 2020

    The thought of being debt-free in less than 5 years is very exciting to me. I owe over 50 thousand in debt and making minimum payments would have taken about 30 years to pay off. My credit will suffer some but I'll rebuild it in no time.

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    Staff

    Reviewed April 10, 2020

    The reception explained everything to me in detail and made sure that I understood correctly. Also feel like I am making a very good decision, and on my way to debt free. I am glad that this company is able it help me in my time of struggle. Also feel confident this is a good move for my financial situation. Thank you so much for all your help, support, and reaching my goals.

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    Customer ServiceStaffRates

    Reviewed April 10, 2020

    Individuals that I spoke with were very well spoken and informative. I would rate their customer Service as very good giving me a warm feeling as to the journey that I am taking. I had some doubts about the plan but they reassured me that I would be very well taken care of.

    David **

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    Staff

    Reviewed April 10, 2020

    I had the most wonderful experience talking with Jeremy **. He was very professional and helpful. I pray that this business realize what they have in him and others that I had the great privilege to communicate with. Thanks for your services!!!

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    Staff

    Reviewed April 10, 2020

    Outstanding and professional. Very knowledgeable of their product. Extremely confident I will be debt free in under 4 years. This was not as emotional as I thought it would be. Never felt I would be in this situation however the perfect plan is not always perfect. Planning is the most important process for future security.

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    Staff

    Reviewed April 10, 2020

    The people I talked to were really great. It was like I was actually talking to a human being, instead of some corporate drone controlled by a capitalist driven hive mind. And I know because I've tried so many options before this with various banks and credit unions. Thanks for all your help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 10, 2020

    Everyone there was a great help in answering any question that I had. Application process was super easy as well as a quick response from everyone. Great thanks to everyone there and hoping the rest of the process is as smooth.

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    Staff

    Reviewed April 10, 2020

    Taylor. Had a great experience. Very helpful and friendly. I would recommend them to others. I know if I have a question about anything they will help me no matter what. Every experience I've had they have always helped. Thank you so much for your help.

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    Staff

    Reviewed April 10, 2020

    My experience with Mickey was very professional and informative. She made sure I was aware of anything before proceeding. I really wish to commend Mickey for everything she did. She has a very pleasant voice. You have a excellent employee there.

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    StaffRates

    Reviewed April 10, 2020

    Was helpful in making a tough decision. In this tough time we are facing. National Debt Relief was not my first choice but they were the one of my better choices and after exploring my other options. With all the help with my questions they provided I was a lot more interested and comfortable in setting up my debt with their help.

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    Staff

    Reviewed April 10, 2020

    The agent I dealt with was professional and sensitive to my needs. He was more than knowledgeable about all of the extra questions I had along with being very thorough and up-front. He made me feel at ease during a very stressful financial situation and never made me feel ashamed. The solution was clear and concise all the way through.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    Charlene ** was the my first contact and put me at ease right away. Very friendly and professional. She made sure I understood everything. The welcome call, I spoke to a Nancy and she had me verify everything. She was also very friendly and professional.

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    Staff

    Reviewed April 10, 2020

    From the first person I spoke with, Nomer to the welcome discussion with Zay, everyone was, knowledgeable and helpful. The information is much appreciated.... Of course I was stressed and nervous about the whole process. The people who represent this company gave me confidence in helping me make the right decision.

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    Punctuality & SpeedStaff

    Reviewed April 10, 2020

    The NDR team was absolutely wonderful and kind in assisting me with signing up for the program. They took their time to ensure I understood every aspect of what the program offers and what I have access to. I would highly recommend them to others struggling with their debt.

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    Staff

    Reviewed April 10, 2020

    I’m happy to be with this program as for the first time I felt I was able to sleep. This program has explained everything very well. So professional and so well detailed on how things work with this program.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    I just want to comment on Victor's outstanding customer service. He was thorough, knowledgeable and helped make the best decision to get me back on a healthy financial track. He was grrreat! He explained everything in detail and provided me with various options.

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    StaffBilling

    Reviewed April 10, 2020

    Recently laid off due to COVID19 and having had a stroke, my blood pressure shot up due to stress of no income and a ton of credit card debt. I could no longer make minimum payments even. National Debt Relief helped relieve my stress and anxiety immensely. Thank you so much!

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    Staff

    Reviewed April 10, 2020

    Cass ** was very helpful. She conveyed a sincere manner; helped to ease my skepticism of enrolling in an online debt settlement program. Would be okay with suggesting National Debt Relief as an option. Edwin ** Woodbridge Virginia United States.

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    Staff

    Reviewed April 10, 2020

    I had a great experience working with National Debt Relief. They were not pushy. They answered all my questions in a professional and easy to understand way. I look forward to working with them. As they help me get out of debt.

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    StaffRates

    Reviewed April 10, 2020

    Going into this I was very nervous because you hear stories of bad guys that prey on people in my situation. Thankfully everyone I interacted with was both friendly and knowledgeable and seemed to have our best interest at heart.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    National Debt: Every one I worked with was very good at explaining each step along the way and all my options I feel very comfortable working with all of them and I can call any time that I might need help with any issue.

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    Staff

    Reviewed April 10, 2020

    I'm so happy that we could get help to be on our way to freedom from debt. Our agent was super informative and patient with my questions. He made the process simple and hassle free. Thank you from the bottom of my heart!

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    Refunds & PayoutsStaffBillingRatesFollow-Through

    Reviewed April 10, 2020

    At a difficult time in my life, I so appreciated the patient, considerate and thoughtful way the representatives David and Maria helped me with the decision and follow through of this decision. I have always paid my bills in a responsible on time way, but being only able to pay the minimum payment each month I was paying more interest than principal.

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    Customer ServiceStaff

    Reviewed April 10, 2020

    I so greatly appreciated the kindness that was shown to me through this difficult situation by Krista ** my Debt Specialist and Evelyn on my welcome call. They both made me feel as though I mattered. Krista especially made me feel like a weight was lifted from my shoulders when she said that I had someone to assist me in dealing with my situation. Thank you Krista and National Debt Relief for helping me get my life back on track!

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    Staff

    Reviewed April 10, 2020

    The persons that I spoke with were very friendly and explained all aspects thoroughly. I would tell my family or friends to use them if they need any kind of debt relief. I look forward to working with them. My relief in not having to talk to creditors is so comforting.

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    StaffBilling

    Reviewed April 9, 2020

    I am very happy with the service I received when I spoke to Iman. She was very professional, informative, and pleasant. She explained the program in detail and I am very happy with the results. I am glad I decided to go with National Debt Relief. Now I can finally see my way clear of the credit card debt I incurred 5 years ago. I can finally get some relief. Thank you Iman, and thank you for your program.

    Melissa C.

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    Staff

    Reviewed April 9, 2020

    This was one of the most pleasant experiences I have encountered trying to consolidate debt. Everything was explained in terms that was easy to understand and digest. The personnel was pleasant and very polite giving you the confidence that they are working with you to help you meet your financial goals. I would recommend the operation to anyone looking to consolidate debt.

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    StaffRates

    Reviewed April 9, 2020

    Chris ** did an amazing job of explaining the program and getting us started! Polite, courteous, knowledgeable and friendly! We appreciate his time and the opportunity to resolve our debt issues! BBB A1 rated is good to know, I checked out this company before contacting them. Thank you Chris.

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    Staff

    Reviewed April 9, 2020

    Great job to all that helped me with getting set up and going with debt relief and reducing total of debt owed. Everyone was polite and respectful with all contacts with myself. I was timid to do the initial contact.

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    Customer ServiceStaff

    Reviewed April 9, 2020

    Welcome call was informative. Good customer service. Everything was read out to me and ensuring all my information was correct. All my questions were answered. I was given instructions on what my next actions were. Sign the document, I can either fax, scan or mail in signed document within 25-42 hours. If I had any questions I was given the contact number to call.

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    Customer ServiceStaffBilling

    Reviewed April 9, 2020

    I have been very stressed out, trying to pay bills that never go down & avoiding collection calls from all my creditors. Thank you NDR, I now sleep very well, and it feels like a cloud has been lifted. I can finally move on, confident that NDR is handling my debt in a responsible, accurate manner. Your employees that I spoke to- Chris ** & I forget the name of the welcome call gentleman, but they were both patient & considerate. Thank you again, I have no regrets.

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    Customer ServicePunctuality & Speed

    Reviewed April 9, 2020

    Great customer service... easy no hassle... I feel less stressed knowing I have them on my side. Would highly recommend them so far in my experience. Can't wait to be debt-free. I'm very happy I came across their side with 5 stars.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 9, 2020

    Three's a Charm: We started with one Welcome Call Specialist who called at a bad time, so we asked for a call back later. Our second Welcome Call Specialist called back timely, but we lost our connection part way through the verification process. We thought he would call us back, but he never did. So we had to call them back and start the verification process all over again. The third Welcome Call Specialist was courteous, thorough and very informative. Thank you.

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    Punctuality & SpeedStaff

    Reviewed April 9, 2020

    We had a great experience working with the people in the different departments. They were all very informative and friendly to work with. Everything went smoothly and very quick. I would definitely recommend them to family and friends. Thanks for all of your help.

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    Staff

    Reviewed April 9, 2020

    I opened my account with Freddy ** who was extremely kind, professional, patient, and clear in his questions. My "welcome" representative's name was Nicole and she was fabulous to work with. She was great answering all of my questions and very patient with me! I loved her!

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    Customer ServiceStaff

    Reviewed April 9, 2020

    So far so good to enter into this program just a couple and you are set not that hard. Staff are very good with you. This is all that I have to say for the time being. Gave me phone numbers and anything that I needed.

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    Customer ServiceStaff

    Reviewed April 9, 2020

    From the initial call through the verification process, each representative provided excellent professionalism, concern for my unfortunate position, and guidance towards resolving my dilemma. It is my hope that the demonstrated excellent services will continue throughout the next months until completion of the debt services. I have received (5) five-star services thus far!!! Thank you!

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    Punctuality & SpeedStaff

    Reviewed April 9, 2020

    I am grateful for the service and help provided to me. The service was fast and very guided. They had answers for my questions and provided adequate resources for any additional questions I had. I am hopeful this service will help get me through this.

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    Transparency

    Reviewed April 9, 2020

    Good job on explaining the opportunities that we have and the benefits of going on a debt relief. They also give you a good explanation on the subject, with that said I think this company is one of the best out there.

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    CoveragePunctuality & SpeedStaff

    Reviewed April 9, 2020

    Application Process: Steve ** was slow, thorough and methodical in collecting my information, reviewing the program, and answering questions as I ask them. An asset to the company. Underwriting: Yvonne was also thorough in asking questions and taking time to explain as needed. Good employee, also.

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    Staff

    Reviewed April 9, 2020

    Thank you for taking the time to explain the program and answer all my questions. I am scared but confident this will work for me. I could not do this without Qwan and Breanna excellent service. Again Thank you!!

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    Customer ServiceStaff

    Reviewed April 9, 2020

    National Debt Relief is a financial life saver with an outstanding program. They are caring, compassionate and extremely professional. They genuinely want to help you get out of debt. They take the time to go over every detail of the program and different options if applicable. NDR goes through great lengths to make sure you are comfortable and confident with your decision. I highly recommend NDR and I know you will not be disappointed! Make the phone call to them. You won’t regret it.

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    Staff

    Reviewed April 9, 2020

    They were Great, very professional and very helpful!!!! They were very patient with me and help me understand everything. I will tell all my friends about you. Michelle ** was so very kind she help me with the computer and her patience with me was so wonderful!!! Thank you for your kind employees. She was wonderful!!!! Thank you.

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    Staff

    Reviewed April 9, 2020

    It was so awesome talking with Brian. The guy knows how to explain to the least that anyone will understand. We were made to understand everything about National Debt Relief. Were are looking forward to seeing us finishing all our debts.

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    Staff

    Reviewed April 8, 2020

    Ruben ** and Pamela ** were very patient; polite and thorough during the whole process. Everybody should be as well mannered as both Ruben and Pamela. They would be an asset to any company. Never met them but I wish them the best.

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    Contract & TermsStaff

    Reviewed April 8, 2020

    I feel comfortable with the representative. She was clear, precise answer every question I had. She took the time to explain every point on the agreement and help me to set up the portal, provide all the possible contacts I will need in the future.

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    Customer ServiceStaff

    Reviewed April 8, 2020

    Great customer service A+A+A+. The staff was very kind and easy. Easy to work with and very informative. I would recommend National Debt Relief to friends and family. It's great knowing that my debt will cleared in substantial time. Thank you! National Debt Relief.

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    Staff

    Reviewed April 8, 2020

    Everyone I talk with including Malik ** who worked with me and answered all questions and stayed with me until the end. Thanks Malik. All was very professional and patient with me throughout the entire process and I am very thankful for it. I would recommend.

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    Punctuality & SpeedStaff

    Reviewed April 8, 2020

    Thank you for all your help. I appreciate it. Everything was explained to me and answered my questions. I got a quick answers and accurate. Hope you have a safe and lovely day. I cant wait start resolving my financial issue with my creditor with the help and commitment to help of National Debt Relief. Thank you and hope are everyone are safe and sound in this time of crisis.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 8, 2020

    My experience was quick and easy. I was able to understand everything that was said to me. They go over everything with you step by step. And when you call for your welcome agreement they go over everything again to make sure that you really understand. Which I appreciate. Thank You so much for caring.

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    CoverageStaff

    Reviewed April 8, 2020

    While dealing with the team at National my experience was very gratifying. Very friendly people and they explained every option to where I could understand completely. All was done in a very short time and covered every point sufficiently. I would recommend National to anyone having problems with finances. Thank you, Randy **.

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    Customer Service

    Reviewed April 8, 2020

    This process was extremely easy and the customer service was 2nd to none. I'm really pleased and looking forward to getting out of debt. I finally feel that a weight has been lifted off my shoulders. I can't thank NDR enough!

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    Staff

    Reviewed April 8, 2020

    The experience I received today was a great. I thank Joseph for being so clear and helping me understand the process. The Welcome representative was also very helpful with explain the legal protection program. Thank you for your assistance in this matter.

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    Staff

    Reviewed April 8, 2020

    Knowledgeable, courteous and very helpful, was very impressed with the time and effort Ezekiel ** my representative put forth. I am pleased so far with the service I have received from this company and would recommend them for their services.

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    Staff

    Reviewed April 8, 2020

    My experience with the staff at National Debt Relief program was totally positive. All of my questions were answered in a very professional manner. I have been experiencing much anxiety because of my debt situation that I created. Now that I am enrolled in this wonderful program, I am able to breathe a relief. Thank you for having this program available for me.

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    Staff

    Reviewed April 8, 2020

    I have referred my husband & mother in law to your company. Everyone has been very helpful in their financial situations. I am grateful for the service you have provided for my family. Their situations are different, my mother in law is 87 & trying to still help her children. This company has relieved a lot on her mind. Thank you, Judy **.

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    Punctuality & SpeedHonesty & Transparency

    Reviewed April 8, 2020

    Mr. ** and the Success team did a great job explaining, and answering all questions related to my personal situation, finances and program details. I would definitely recommend this to any friend who would need a similar program. From the initial question and form completion to initial contact, this was a fast and pain free process. Honest and open, clear and concise.

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    Staff

    Reviewed April 8, 2020

    These people are very easy to work with; answers all the questions asked and very pleasant. They strive to make everything simple so that a person can understand. Explain every step of the process that a person will go through.

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    Staff

    Reviewed April 8, 2020

    Debt Relief. Thank you so much. It was a pleasure speaking with you on behalf of my credit debt. This has been very helpful for me. I hope this helps me get back on my feet and live a stress free life debt free.

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    Customer ServiceStaff

    Reviewed April 8, 2020

    Good Afternoon all. I would like to share my recent experience with your representative team. I would like to express that they were of great help, and I really enjoyed the duration of the call! All my questions were given answers that very clear and precise. I spoke with very nice individuals (Charlie and Daisy). They are helpful and had great patience with me! I really appreciate the time they both took!

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    Staff

    Reviewed April 8, 2020

    It was a relatively painless process although I am very embarrassed by having to do this at all. All individuals I talked with were very professional. At this point in the process, I would recommend their services to others. At the end of the program, I would like to write another review and let people know about my total experience over the course of my time involved with them.

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    Staff

    Reviewed April 8, 2020

    The person I spoke with was very helpful and helped me and was professional. I was well informed. Everything was explained to me for me to understand. I am very grateful to the representative I talked to. I would recommend this service to a friend or family.

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    Staff

    Reviewed April 8, 2020

    Very professional company! They reached out to me within a few minutes after I completed a request online. Their documents were very easy to read and submit. I'm very excited to work with them! I would highly recommend their services.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed April 8, 2020

    Everyone I talk to was very helpful and informative. They went through my debt and asked me all the right question. I have no reason to think this will not work for me. I can't wait to get started knocking out these headaches so I could get my credit back on track.

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    Staff

    Reviewed April 8, 2020

    Was very happy with the care they took to help out. Very very detailed in explaining everything and answered all questions which shows they are well versed in their professional field. Would recommend to anyone whom is dealing with financial hardship. They really seem to know what’s going on. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2020

    Very Prompt and all Questions answered. Staff was friendly, thorough, pleasant, and Professional. Appears to be knowledgeable and helpful. Easy to understand and follow their instructions. Program totally explained, questions answered and feedback asked. Follow up phone numbers provided. Finally asked if I had any questions.

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    Staff

    Reviewed April 8, 2020

    Peter and Karen were so nice and knowledgeable. Couldn’t have asked for better reps! They explained everything to me in detail. They didn’t make me feel stupid for accruing all the debt. Such sweet people. I’m very thankful for this program.

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    Staff

    Reviewed April 8, 2020

    Andre was incredibly friendly and easy to work with. I'm just getting started so I can't speak for the efficacy of the program yet but I'm excited about the prospect. This is giving me some hope in a pretty hopeless situation.

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    StaffBilling

    Reviewed April 8, 2020

    Great and easy to work with. Upfront with everything about the process and moving forward. I would recommend to other people if they are in credit card trouble. I looked forward moving through the process. They were professional and curious.

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    Customer ServiceContract & TermsStaff

    Reviewed April 8, 2020

    Very helpful in making sure you understand your terms and agreements. I was extremely pleased with the customer service I received and the knowledge that the NDR team has. James and Brianna were super and answered all of my questions that I had regarding my new account.

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    Customer Service

    Reviewed April 8, 2020

    Awesome experience, my questions were answered. I will refer my friends to Paul **..National Debt Relief knows their business. I spoke to other Debt Consolidation Companies and was not happy with them and how I was treated. Paul ** and the gentlemen I spoke with on the Welcome Call were very personable and very easy to talk to. They also set my mind at ease. Made me feel very comfortable!

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    Staff

    Reviewed April 8, 2020

    Great help. Easy to understand and work with! No run around. Straight forward! And thanks to National Debt Relief I'm hoping to be debt free!! Hoping to get back on track. Worry free thanks to national debt relief!! Friendly. Easy to communicate with. Explain everything.

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    StaffRates

    Reviewed April 8, 2020

    I recently enrolled in this Program because my family and I needed help and the 2 associates that helped me were excellent to work with. They explained everything well to my wife and I, and were excited to get started in solving our debt with a company who was rated number 1 in Minnesota. Our journey will take time but we now know there's great people who are there to help many individuals with the same situation we are in and if you're willing to make changes there's companies out here that can help. You just have to take the first step. Thank you for all the help so far National Debt Relief!!!!

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    Customer ServiceStaff

    Reviewed April 8, 2020

    Dan was very helpful, patient, knowledgeable. I was dreading thinking how difficult this would’ve and how embarrassed I was about getting in this situation. Thanks for making this a pleasant experience. The lady I spoke to on my welcome call was very helpful and answered all my questions. What a great team. Both let me know that they would be of help to me if I needed.

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    Staff

    Reviewed April 8, 2020

    Good. Need help. A real bad shape. I would refer a friend that I think is in the same shape I'm in so I would like to thank y'all for all the words of information and I would pass it on to a lot of my family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2020

    Barbie was great. Very informative and easy to talk to. She made things easy and easy was very clear. The process was quick and easier than I thought. The person that did my welcome call was also very nice and professional. Only issue was bad phone connection and it seemed a little redundant verifying everything again.

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    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    Very patient and knowledgeable. Everyone has been informative and punctual. They were able to-breakdown the process in a quick way that was easy to understand. The signing of documents was self explanatory. Thanks for your time and consideration. Hopefully this will give the peace of mind I have needed.

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    Staff

    Reviewed April 7, 2020

    It was great. I had no issues. Easy to talk to. I will definitely recommend them to anyone I hear having issues. Not sure what else to say. But the two I spoke with really helped and I’m glad to get this behind me.

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    Reviewed April 7, 2020

    This has taken a little pressure off me in this tough financial time. I am looking forward to my financial freedom. I know it will not be easy for now but it will pay off in the future. The process has been easy to this point.

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    Staff

    Reviewed April 7, 2020

    I just started, but they were very thorough and it is my first time, and they gave me all information to review..which is in detail. All contact information, all online information. Very friendly. Knowledgeable, concerned, and not hesitant to answer questions.

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    Customer ServiceMaintenanceStaffHonesty & Transparency

    Reviewed April 7, 2020

    I always had an idea, a game plan to fix and take back control of my life, but fear of judgement and acceptance of my past mistakes, held me back from making better choices for my life. Because of “National Debt Relief” and their knowledge, patience, caring attitude, trusting personality, and overall honest opinions, I was able to open up, not just about my financial troubles, but my inner boxed up feelings about life.

    I could go in depth about who I am and how Chris helped me have such clarity to help me move on, but I just want to simply put, you won't regret this choice to make your life better FOR YOU! It takes one step and the ability to allow yourself to open up. Thank you so much Chris! I’m on my way to the better me I know to be.

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    Staff

    Reviewed April 7, 2020

    I thought I was beyond help, but Agent Kester ** walked me through my finances and how NDR might be able to help. Wow!! They really could help! I can't describe the peace of mind I now have THANKS! to this program. You all are wonderful!

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    Staff

    Reviewed April 7, 2020

    Great experience. The specialist was willing to listen to any questions I had and explained to my satisfaction. I would completely recommend them to anyone. Now, I feel I can sleep more and worry less. Thank you guys very much.

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    Customer ServiceCoverageStaff

    Reviewed April 7, 2020

    I am more than happy to provide feedback. I initially called a number I received on an email but something came up and I could not continue the call. Lauren called back and explained the debt relief program. I am impressed with her professionalism and clarity with helping me through the enrollment. I appreciate the level of understanding and dedication she demonstrated to ensure I was making an informed decision. I also appreciate the effort to cover all bases and to provide clear expectations. The experience throughout the transaction with Lauren was nothing less than excellent. Her work also made the it effortless to go through the Welcome Call.

    I do not recall the name of the male who did the Welcome Call. I do share that that he was also excellent in conducting the Welcome Call. It was done in a timely fashion. I do want to mention something that may be beyond your control. You can however communicate it to whoever may be able to do the improvement. I did experience technical issues with the phone connection quality and slight delay with transmission. Thank you for the work your team provides.

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    Staff

    Reviewed April 7, 2020

    Terrence was succinct and very helpful & patient. Tami was polite and easily understood. I could not have asked for a better experience. The program is streamlined. I feel a big weight lifted from my shoulders. Terrence was sympathetic to my situation, stuck in hospital for the next 5 weeks, just laid off, and lost apartment & have to move in with a friend.

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    Staff

    Reviewed April 7, 2020

    My experience with Ray ** was nothing but pleasant. He was polite, professional, patient, knowledgeable and helpful. He answered all my questions and put all my worries to rest. He was very sweet. I would recommend National Debt Relief to anyone.

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    StaffRates

    Reviewed April 7, 2020

    I picked them because of their 5 stars rating. It’s been very easy to sign up. The staff answers all your questions clearly. They are with you every step of the way. I’m on my way to becoming debt free.

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    Staff

    Reviewed April 7, 2020

    The representative are very nice and provided me a five star service from their side. They answered all of my questions very well and advised me what I need to do throughout the process. I highly recommend all of you enroll in the program.

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    StaffBilling

    Reviewed April 7, 2020

    I was talking with Ameen ** about how to solve my financial problems with two credit cards. He was simply amazing, nice, acknowledge and very professional. He helped me a lot. I also was talking with one person in the Client Success team, unfortunately I do not remember the name that was also efficient and professional. You have a very good good workers in your facility.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    Initial application and welcome call. They are very thorough, clear and patience to help me with the application process and walked me through the entire process. I feel such a relief after enrolling into a program that can give me a peace of mind. I would definitely recommended to anyone that I know if they even run into a financial debt situation. Thank you National Debt Relief team.

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    Verified purchase

    Reviewed April 7, 2020

    Great on-boarding experience in the program. My only feedback is can the AUTHORIZATION AND/OR PERMISSION TO SPEAK AND NEGOTIATE form not also be electronic signature? I don't have a printer at home and due to the pandemic, I am going to need to look for options to get the paper printed. Thanks, Christina.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    Ray was amazing and very positive about helping me create a plan to relieve my debt to better my future. He was helpful, kind, and fun to chat with... a very professional fellow indeed! Karla was so nice to talk with during the Welcome Call and also had answers to every question that I had. She was so polite and I enjoyed speaking with her to confirm my account!

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    Staff

    Reviewed April 7, 2020

    I am very pleased with the services provided in the past 24 hours with your Company. There was no pressure and they walked me through each step. At this time I feel secure that the program will help me solve my debt overload. Thanks again. Only time will tell but I need to be proactive not to let this situation get out of hand again.

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    Staff

    Reviewed April 7, 2020

    All agents were knowledge about the program's offerings and answered the questions to the best of their abilities. If they do not know the answer to a question, they put the client on hold; then seek the correct information for the client.

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    StaffRates

    Reviewed April 7, 2020

    The people are very knowledgeable and reasonably flexible with program setup options. The only comment regarding improvement would be to always be aware of talking rate and volume. Every now and then the conversation was difficult to hear/understand when the item being spoken is one that is spoken over and over and over throughout a day.

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    Staff

    Reviewed April 7, 2020

    Excellent experience. Very helpful, answered all my question. Took the time to give me details as to how the program works and what I can expect. Gave me the options of additional programs they have to help with any kind of legal.

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    Customer ServiceSales & MarketingStaff

    Reviewed April 7, 2020

    I've seen advertisements about this company which intimidated me. When I finally decided to make that call l was pleasantly surprised. Adam **/Camilla put all anxieties l had to rest. They were patient, understanding, and nonjudgmental. Well done! I would definitely recommend this company to my family/friends.

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    Staff

    Reviewed April 7, 2020

    My experience was very informative and thorough. I look forward to having National Debt Relief work on my behalf and taking the next step in my financial life with you by my side. I feel completely protected and safe as we move forward in this together.

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    Staff

    Reviewed April 7, 2020

    David was excellent in answering all my questions and immediately stopped when explaining the multiple steps in proceeding with my application with NDR. He was very thorough in explaining in detail all my questions. I would recommend NDR to any and all who are going through rough financial times currently.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    Easy experience, although a little long on the phone. Agents were nice and helpful. Sometimes it was a little difficult to get a question in as they were clearly speaking from a script and I felt as though I were interrupting them.

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    Staff

    Reviewed April 7, 2020

    I’m just getting started and so far the team members at National Debt Relief have been exceptional in explaining the entire process from start to finish. Thumbs up to Karen and Hakeem. I look forward to future success. Thank you kindly.

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    StaffTransparency

    Reviewed April 7, 2020

    I’ve only just started the process but commend the enrollment process and how each team member strives for transparency. So far so good. I look forward to financial freedom. Both my initial contact and the welcome lady were very professional and informative.

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    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    The team has been so amazing and thorough so far at National Debt Relief! I cannot wait to get this squashed, and I look forward to a great working relationship with the team! Better days ahead for me, thanks to National Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 7, 2020

    I really appreciated Tanasha and the other lady who did my welcome call explaining things clearly and simply for me. It was very easy to understand! They answered any questions I had. The only thing that was off putting was I thought the legal protection was included in the program until my welcome call lady told me it was an additional fee and I had to sign up for it. If she hadn't offered it to me once more just to be sure and I'd had been screwed over later I would've been so upset. So I was thankful she offered that again.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    They have been very helpful with the set up process. Everyone I have talked to have been very sweet and answered all my questions. They have followed up with return calls and are very thorough. I would recommend them to anyone in financial trouble.

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    Customer ServiceTechRefunds & PayoutsStaff

    Reviewed April 7, 2020

    They are very thorough in explaining everything so you are educated on what you are signing, what you are paying for and what your responsibilities are. Very helpful. They go through the whole contract with you over the phone. Very impressed.

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    Staff

    Reviewed April 7, 2020

    Relief, very nice people. They explained it to me perfectly. Glad I have enrolled. Can't thank you enough! I know that in this time of the Corona virus I was able to get help. I would not have able to do this on my own. A very sincere, thanks to your staff.

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    Billing

    Reviewed April 7, 2020

    Everyone we have worked with so far has done a great job! I would recommend this company to anyone who needs it! We have always paid our bills on time so this is hard for us to reach out and do this, very humbling!

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    Staff

    Reviewed April 7, 2020

    I needed help to pay down my debt and you guys help me out. Y'all explained what I needed to do. Y'all did a great job. I learn a lot. Y'all were very professional. Y'all took your time explaining what I need to know and what to do. Thanks.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    Great customer service. Program was explained very well and the welcome call was just as great. Glad I chose this company to help with my debt. The whole process seems very simple and everything seems to be in their hands now and glad I will be notified if there is any changes or anything else.

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    Customer ServiceStaff

    Reviewed April 7, 2020

    I happened to receive an email regarding US Debt Relief Service and tried it which really worked. National Debt Relief assistance really helped me with great financial relief in nationwide lockdown situation of Coronavirus 2020. Thank you for your on time assistance.

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    Staff

    Reviewed April 7, 2020

    I was reluctant to begin the process but as we discussed it I became more confident that I was doing the right thing for me. I appreciate the helpfulness of the staff and the education they provided. I would recommend this process to anyone in debt with no way out.

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    Punctuality & SpeedStaff

    Reviewed April 7, 2020

    Great help. I definitely feel better knowing that your team is on my side. They were excellent in explaining everything to me so I can understand. I would definitely recommend them to friends and family. It was very simple and fast and accurate. The help I got was amazing.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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