National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,799)
- (5,510)
- (1,362)
- (594)
- (499)
Popular Mentions
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,888,580 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 22, 2020
Very thorough and clear about process! The information provided to made me feel secure and comfortable with getting started on becoming debt free. The customer service representative, Dean was personable and extremely helpful. I appreciate all the time and effort put in to make sure I understand every step.
Reviewed April 22, 2020
Nice to find friendly and professional People. I am very pleased to sign on with this company after talking to Jeremy and seeing just how they could help me get straight, Thank You so much. Just knowing how it is going to work has really got me knowing I can do this and make it work.
Reviewed April 22, 2020
Darrell was very patient and friendly and explained everything thoroughly. Everyone I dealt with was very respectful and helped me find a program that met my needs without judgement. The whole process was very quick and easy. I would recommend!
Reviewed April 22, 2020
A long but positive interaction with representatives. Both representatives I spoke to were respectful and answered the many questions I had. They both were patient and did not rush the process. They were not pushy and I felt were direct and honest.
Reviewed April 21, 2020
So far it’s been easy, hope it works out as promised. Excited to save a lot of money on interest and get all the credit debt in my past. It’s been financially draining making the minimum payments and more to try and catch up. Goes good for a while, then something happens.
Reviewed April 21, 2020
Outstanding customer support very professional, and informative. The team was able to answer all of my questions with full and complete answers. Boris **, was available to answer all my questions with quick response to my emails and phone calls and was available any time he was needed.
Reviewed April 21, 2020
I had the pleasure of working with Terence **. He was pleasant, professional and understanding. The whole experience from beginning to end was easy, unnerving and fast. I would recommend this company to anyone. Working with 2 other companies first it was your company I felt most comfortable with. Thank you.
Reviewed April 21, 2020
The persons I talked to were very helpful and knowledgeable about the program. They made it very easy for me to understand the program and they were very understanding of my situation. The process was easy and not complicated at all.
Reviewed April 21, 2020
All questions were answered thoroughly and clearly. Service was kind and understanding and did a great job. I appreciate the quick responses and service and look forward to continuing to work with the company. Thank you for everything, excited for the journey to being debt free!
Reviewed April 21, 2020
My husband and myself worked with Edward **, who did a fantastic job. He informed us very well. He was willing to work with us and be flexible. My husband was unable to sign any documents until the evening and Edward worked with us to make sure everything got done right.
Reviewed April 21, 2020
I really appreciated the company explaining not only that I can have help getting out of my personal debt but all of the things they won't be helping me with as well. They called and went over all of the paperwork with me and even took the time to ask me if I was understanding everything. They are straightforward and easy to work with.
Reviewed April 21, 2020
Both Michael and Debra were very patient and great when explaining everything I was signing up for. I felt very comfortable with them. They were very quick and very kind whenever I did have questions for them. I also loved that they are able to communicate with me through email. It makes it easier for me while I am at work and am unable to answer their phone call.
Reviewed April 21, 2020
Very friendly, understanding and helpful. I am glad that I am doing business with this company. I believe that they will be able to assist me with my financial issues. And if they can't I believe that they will find someone who can.
Reviewed April 21, 2020
Kathryn really made me feel safe about partnering with NDR. I felt like I was talking to a friend about how to get out of a sticky financial situation. Also, the fact that I can contact her directly if I ever have questions or assistance really gives me confidence that I'm not seen as a number, but a person.
Reviewed April 21, 2020
I thought it was going to be a lengthy process doing it over the phone but both customer service representatives were very helpful and took me through step-by-step and it was very fast and easy. I appreciate it all the time they took to answer all of my questions about everything
Reviewed April 21, 2020
Good way to get relief. Everyone needs to take a deep breath. It’s understandable there’s a script involved but the speed with which the information is given and gone over does not leave time for questions. Slow down please. Steve ** is the exception though the last welcome call was excruciatingly fast.
Reviewed April 21, 2020
Your customer service team and credit counselor are both outstanding. The service provided May. My debt consolidation process run very smooth. I would certainly recommend your service to others who may need similar assistance. Thanks for giving this opportunity to consolidate my debts.
Reviewed April 21, 2020
It was a very warming and informative call with Lupe ** with professionalism and interest in helping me to solve my financial problems. Since my first call to the National Debt Relief their team has welcomed me in a way that makes me feel confident about this decision.
Reviewed April 21, 2020
So far, I have only thanks to giving and the best opinion about my experience with NDR and its representatives. They seem to care about every concern I have, and what to do in cases where other companies do not give concrete and practical help to alleviate the situation.
Reviewed April 21, 2020
I had no issues with the National Debt Relief team. They were very helpful and provided me all of the information that I need to make an informed decision about handling my debt. Really excellent customer service! The team clearly laid out my options, and I feel that I made the best decision for my debt.
Reviewed April 21, 2020
Excellent. Both gentlemen explained everything in detail. The rate they gave me is awesome. I am glad to have done this during such a difficult time especially with Covid-19 and creditors not being so empathic as the media has portrayed them to be.
Reviewed April 21, 2020
Application experience. The process was very smooth. All was explained to me and if I did not understand, I was comfortable asking for more information. The agent was very clear and spoke well. I appreciate the time and manner in which I was talked to. I am looking forward to becoming debt free and saving some money for the future.
Reviewed April 21, 2020
Thanks you guys. You guys are awesome. I can now sleep and not have any headache. It's been so long since I have has this burden and now I feel relief. Staff is awesome and friendly and you guys make me feel at home.
Reviewed April 21, 2020
A lot of info can be overwhelming. Everyone was patient and knowledgeable. All questions were addressed without hesitation. Will see how things progress before I can make my final evaluation of the procedure. I wasn't sure I wanted to do this but on paper it all seems like a good idea. All people that I spoke to were very helpful.
Reviewed April 21, 2020
The people who helped me were so positive. I came here because of a difficult situation and they made me feel comfortable in my decision and guided me through a program that I wanted to participate in. I am happy with my choice.
Reviewed April 21, 2020
This is my First time dealing with NDR. After a lot of research this was my best option. Although this is just the beginning and I know it will be a process, Peter ** and Amanda ** have been very supportive and very informative on every step entailed. They have answered every question I had while speaking with them. I hope this program turns out to be everything it’s made out to be. I’m looking to be debt free in the estimated 3.2 years I was told!
Reviewed April 21, 2020
Everyone I spoke with was very kind and professional. Thank you for all of your help. Kester followed up several times with my busy schedule. I have confidence that we will get out of debt much faster through this program. Have a great day.
Reviewed April 21, 2020
Steve ** was very professional. He helped me with my application and enroll me into the program. He was very thorough and made sure I understood everything he was telling me. He took his time and was very understanding. I also spoke to Kariem from the Welcome center. He also was very professional and made sure he answered any other questions I had.
Reviewed April 21, 2020
My entire experience so far with National Debt Relief has been outstanding! Both representatives were extremely knowledgeable, helpful, and friendly. My questions were answered to my understanding. They have made this experience very easy. I received detailed emails with the information they said I would.
Reviewed April 21, 2020
They have been so nice and helpful getting my husband and I out of debt. Thanks. They have been very informative helping us to understand all that will get us out of debt. This way cost us way less than the other way.
Reviewed April 21, 2020
I was satisfied with how this program was explained with clarity and everyone was on the same page. I love how this program is helping me become debt free and saving me a lot of money. I dealt with Ray ** he was very professional and detailed.
Reviewed April 21, 2020
I am very much pleased with her clarification. I want appreciate her very much with her help. She is good handle to all my queries. I am very much happy with National Debt person. She is great to knowledge about this program.
Reviewed April 21, 2020
I feel like this was good and I would recommend this to my peers and my family members. I would like to thank everyone that helped me and I give this company a good review. Would recommend and would tell others to try out.
Reviewed April 21, 2020
My experience was excellent. Both Treasure and Andrew were very professional, knowledgeable, and helpful. They answered all of my questions and ensured that I understood the debt reduction process thoroughly. Thank you for making this difficult process easier and understandable.
Reviewed April 21, 2020
Que ** was wonderfully patient and guided us through the entire process step by step. He repeated and explained in more detail when we interrupted him on several occasions. We appreciate your help. The managers who contacted after the set up were also very helpful and made us feel comfortable with this process.
Reviewed April 21, 2020
Easy and Smooth. Understanding that life isn't always straight and narrow, it may cause change and adjustments throughout in order to keep things equally shape into a life that you can control. THIS IS A STEP TOWARD BECOME ASSOCIATE OF BUSINESS.
Reviewed April 21, 2020
So far, I have had a great experience with all attendants. Process is clear and smooth. Knowledgeable and nice professionals. Instructions are very clear, guides are complete, step by step on what to expect is very detailed. I would definitely recommend the service to a friend or family for now. Portal is very easy to understand and has great features.
Reviewed April 21, 2020
Customer Service was outstanding! They were friendly, patient and professional. They made me feel very comfortable in an uncomfortable situation. I feel like a weight has been lifted off my shoulders. I finally feel like I am in control of my financial future!
Reviewed April 20, 2020
I went with another company and about $2,800 into it, realized they were not a true debt settlement program. I know I asked all the right questions, but they bamboozled me. After discovering this, I contacted NDR, and I am confident they are everything they claim to be.
Reviewed April 20, 2020
Very nice and helpful. Answered all my questions and was very informative. They had very good advise on how to consolidate your credit cards and are very motivated to fight on your behalf to lower your debt and payments, Thank You.
Reviewed April 20, 2020
Both the customer service reps that helped and guided through the enrollment process to become debt free was amazing and so helpful on answering all my question. They both broke everything down to me , I definitely would give five stars. Recommend National Debt Relief to friends.
Reviewed April 20, 2020
The account setup and welcome was excellent. Richie ** was patient and thorough. He even listened to me complain. The welcome call was friendly and to the point. Though the process took awhile I felt at no point that the individuals I talked to were wasting time or not sticking to the process.
Reviewed April 20, 2020
Nick did a good job letting me know what was going to happen. It was handled very well as well as the welcome call. Everything was covered and I know I will be calling about some of the things that were talked about. The young lady who did the welcome call also was very professional also.
Reviewed April 20, 2020
Everyone has been great and so helpful. Actually feel like things are going to be okay for first time. They walk through everything to make sure you are completely up to speed with what they are and will be doing.
Reviewed April 20, 2020
She was very nice, made sure she explained everything and answered any questions that I had. I’m very happy excited to be working towards being debt free so my family and I can take the next step in our lives. Thank you for your help. Looking forward to being financially free!
Reviewed April 20, 2020
I just started the process and so far My agent Christopher ** and the agent with the walking through were absolutely excellent... I need help and I am getting help. Thank you all. Well known people and kind people that what I needed.
Reviewed April 20, 2020
This has been a good experience so far. The process of getting started has been great and the associate I talked to knew what he was talking about and answered all my questions. I hope to get my credit back in order very soon.
Reviewed April 20, 2020
Ahmir extension ** at phone number 8003009560. He did a wonderful job on helping me with my new debt relief journey. Also the welcome call was very informational and making sure I will have no worries in my new journey. I'm hoping with will help me in my journey into the future.
Reviewed April 20, 2020
What a relief it was talking to the two reps from NDR. They explained everything in detail... I found out this program had so much more to offer such as the legal rep and the ability to add more funds to my account in the future.... Thank you again.. TD
Reviewed April 20, 2020
I am excited and thankful for this program who helps people with struggles. I do appreciate my Debt Specialist Richie, very much, who was really patient and clear with explaining everything to me, Tammy was very helpful as well doing with the review. God Bless you and all in these pandemic crisis.
Reviewed April 20, 2020
I had a great experience getting set up with NDR. They made me feel comfortable and educated throughout the process. I felt like they were transparent and very fair with their action plan. I have a lot of flexibility with my program, but I am happy with where it's currently going. I will recommend National Debt Relief to anyone I know looking for the best options available.
Reviewed April 20, 2020
Very happy to get started on this process everyone was very helpful so far. Hopefully I can get this debt up faster before my program ends. I will be reaching out to everyone involved if I have any other questions.
Reviewed April 20, 2020
My experience with NDR thus far has been extremely helpful. I’ve had the honor speaking with Amanda for my welcome call and Mr. ** for my signing up and they have helped me tremendously. I look forward in working with NDR.
Reviewed April 20, 2020
I appreciate everyone’s help and patience so much. I spoke with Kester several times. I spoke with Valerie today. Everyone was prompt and never made me feel like I was inconveniencing them. Kester even called back on a Saturday to give me more time to think about things. I finally have hope! Thank you!!
Reviewed April 20, 2020
All question were answered. Both representatives I spoke to were courteous, kind, and professional. They were both able to walk me through the process step by step. I would recommend this program to my friends and family. They reassured me that I would be debt free once I graduated the program.
Reviewed April 20, 2020
Genuine to their name, National Debt Relief, delivered above and beyond my expectations with first rate debt counselors. These folks are second to none. Truly, I felt as though I were conversing with a family member or close friend. Never, in a business transaction, have I been made to feel so secure and respected. They answered every question and calmed every fear, great transparency!!!
Reviewed April 20, 2020
The initial call to NDR was received by Anthony **. His professionalism, courtesy and nonjudgmental communication put me at ease. The followup call to complete enrollment, I experienced the same courtesies with Welcome Call Specialist, Karen. I cannot say enough about these two individuals. They are a true attribute to society and the National Debt Relief team. My anxiety is less than before my call. I look forward to working with the NDR team. Sincere gratitude!
Reviewed April 20, 2020
Steve ** and Chantelle **, Were very professional. Explain contract nice and clear. They were very patient and we appreciate that very much. I will surely recommend this company to any person in need to fix their financial problems. Once again I thank you.
Reviewed April 20, 2020
I have just enrolled in the program and was treated very professionally by everyone whom I spoke with. I know at first the creditors will be calling but it seems that the team is ready to tackle any and all problems I encounter. The relief I feel at the moment is wonderful and scary but I'm ready to breathe again. Thank everyone whom I spoke to on the phone. You guys and gals I'm ready to receive your help.. HD
Reviewed April 20, 2020
I am not certain what my order number is - however each individual that I have been in contact with has been a delight to work with. I thank you very much for your assistance in my debt and I look forward to working with you all in the future to come.
Reviewed April 20, 2020
Handled very professionally and kind. Explained all fields and helped me with finding how to do details on my phone. Answered all my questions and explained everything in detail. Very informative. Helped me with any details I didn’t understand. She was a big help explaining it all to me. Thank you Whitney.
Reviewed April 20, 2020
Robin and Greg were professional and very proficient with answers to any questions I had. It has been a pleasant experience dealing with these NDR representatives. I am looking forward with confidence my debts will be handled in a timely manner.
Reviewed April 20, 2020
Everything was explained clearly for me to understand in a friendly and respectable manner. I would recommend this program to family and friends. This program I feel will benefit me to accomplish my goal. Looking forward to clearing my debts.
Reviewed April 20, 2020
Tashana was great on signing me up and explaining the program. The lady in the welcome call was kind and also great at finalizing sign up. I am hopeful the program is just what I need to get out of debt.
Reviewed April 20, 2020
I spent 2 hours on the phone with one of the representatives and he did an excellent job of explaining the program to me. I just started and I’m already a whole lot less stressed. Definitely recommend National Debt Relief!
Reviewed April 20, 2020
Both young ladies were extremely polite and professional. Very knowledgeable. They took the time to explain everything to me. It's a relief to have this company. I feel so much better. I look forward to being debt free very soon. Thanks again!
Reviewed April 19, 2020
The Debt Specialist that walked me through the whole process was very helpful, he explained my options to consolidate my debt and help me chose the best one for my needs. Also the customer specialist that contacted me after help me finish the process and clarified other questions I had.
Reviewed April 19, 2020
I've used NDR many years ago and I'm requiring their assistance once more. They are thorough, resourceful and willing to go the extra mile for their clients. I'd recommend anyone to them who is looking for financial freedom and relief from overwhelming debt.
Reviewed April 18, 2020
I just signed up with National Debt Relief but signing was so helpful and everyone I spoke to has been amazing and nice. Very friendly customer service. Lots of information but was explained greatly to me. Can't wait to be a little more out of debt with the help from National Debt Relief.
Reviewed April 18, 2020
I have just enrolled and started by changing my contact address and phone number to that of NDR's. So far the experience has been great. Jamel ** has been very helpful and patient with me, an old man. I'm 75 years old and unaccustomed to being in any debt.
Reviewed April 18, 2020
Being buried in debt can be scary and extremely stressful. These guys welcomed me in a very cordial way, worked with me and crafted a program that will bring a TON of relief for my self and my family... If you're going thru dire straits, please give them a call!
Reviewed April 18, 2020
I was introduced to NDR by a friend who has been in their program for almost a year. He mentioned how it had helped him get control of his debt and stay responsible for his spending. I decided that we needed the same accountability and help getting out of debt. Since engaging NDR, the process has been clearly defined at each step, the expectations for both myself and NDR were clearly documented and explained. I feel like we will have our financial life back when we complete the program. I recommend NDR for anyone needing to resolve long standing debt and needing some accountability.
Reviewed April 18, 2020
it was quick and approval to my liking with explaining details to give me understanding of what I needed to know and very courtesy with the process to my capacity. The instructions were thorough and I was able to do them very easily with cooperation on both sides – on the phone and computer. Thank you.
Reviewed April 18, 2020
My overall experience was great, Jay ** & Jay from welcome call were very helpful and informative. Made sure I understood the company and the program that will best help me with my debt! I can’t wait to see how this program and company will help me become debt free!
Reviewed April 18, 2020
Professional, Understanding, and Awesome communication. Thank you, we appreciate you. Great experience with Andrew. Looking forward to 53 months later. Amazing, Trustworthy, Confident, Helpful, Kind, to the point. I would highly recommend this company. Hoping it goes smoothly like the approval. 5 star for sure.
Reviewed April 18, 2020
Great customer service. Hopefully you could help settle my debt. Thanks for your time and help. They explained everything pretty clear. I’m going to pay this debt off as soon as I possibly can. 1 and 15. Have a great weekend.
Reviewed April 17, 2020
My experience over the past week with National Debt Relief was wonderful and stress relieving! This past week Rochanda **, my consultant, made sure I understood everything and kept in contact. The young lady I talked to on today explained everything thoroughly and made sure things were secured. I am a satisfied customer and would recommend to others.
Reviewed April 17, 2020
My experience was great, my representative Adam was wonderful and made sure I understood every part of my contract. I am very satisfied so far with the program. This debt relief program will be a big help to me, with my health condition and fixed income. I can see a little light at the end of the tunnel.
Reviewed April 17, 2020
I was pleasantly surprised by your outstanding and thoughtful service so far. When debts mount it creates pressure and anxiety so calling NDR has been a great experience. Both counselors were patient and professional. I felt like all my questions were getting answered thoroughly. This is a wonderful service at this time in our country!
Reviewed April 17, 2020
I feel confident and over the step I took. I’m happy and glad I found this company that can help me wipe out my debt. Can’t wait to finish this 30 month and wipe out all my debt. Customer service was good they explained everting good and answered all the questions I had.
Reviewed April 17, 2020
Representatives on this program did on excellent job of helping me through this process... I can’t imagine my life would change without any debt... Thank you so much National Debt Relief, more power and I will recommend this program to my friends.
Reviewed April 17, 2020
Representatives were very very helpful. I’m looking forward to working with National Debt Relief. I hoping that they will get my case resolved much faster than 44 months as they promise to do. Once I see what they can do I will recommend them to my family and friends.
Reviewed April 17, 2020
I was very pleased with both representatives I spoke with. Edwin was very thorough and explained every step in great detail and was able to have an answer for every question or concern I had. The welcome call with Megan was again very informative and made me feel very at ease with the decision my husband and I have made to become debt free. Thank you to you both.
Reviewed April 17, 2020
The assistance explanation of the program was made clear. I am looking forward to getting my debt relief to make me feel relieved about my debt. I am hoping to have this resolved in the 42 months as planned, but believing that you National Debt Relief will have it taken care of sooner. As I will make the necessary payments and extra to get it done faster to repair my credit.
Reviewed April 17, 2020
I was very happy speaking with Brian ** and Amanda **. Complete satisfaction to all my questions and helping me solve my situation. My case was not unique but put a large burden on me. This service you have provided for me will help me relax.
Reviewed April 17, 2020
The sign up was super easy and fast. Everyone is very nice and explains everything in detail. I feel comfortable with this program and I'm excited that I'm taking the steps to financial freedom with National Debt Relief. I would refer this program to anyone that is in debt.
Reviewed April 17, 2020
Every transition was smooth and easy to understood. Everything was explain and my questions were answered without hesitation. Christine ** was very professional and at the same time very personal. We establish a relationship by talking about something outside the business that is very important to me. She gave me some insight and very good information, that I appreciated and used.
Reviewed April 17, 2020
The best decision I ever made. The team is professional, kind and very helpful. I look forward To be debt free! I am so thankful for all you do for me and my family. For all out there in the same situation I recommend to talk with National Debt Relief. They are the best!
Reviewed April 17, 2020
I found my application with National Debt Relief was very easy. The people I talked with were easy to understand and courteous. There were a few things that took a little time but that was my fault. I guess that comes with age.
Reviewed April 17, 2020
Both of the reps that I spoke to were extremely knowledgeable, friendly, and seemed very eager to help. No complaints and I would definitely recommend to friends or family. Getting help from NDR has given me immediate peace of mind.
Reviewed April 17, 2020
I had an excellent experience. The whole process was taken care of in a very timely manner. All of my questions were addressed and the team made sure I had a complete understanding before asking me to finalize anything. I would definitely recommend National Debt Relief to others.
Reviewed April 17, 2020
Understand there are quite a few companies that offer the same or similar service to yours.... What sets you apart is your people. Boris ** is professional, knowledgeable, patient and friendly.... Lydia **'s follow up is superb. If she were closer and I needed an employee I would be trying to steal her away from you.... Whatever it you're paying her isn't enough! Thanks.
Reviewed April 17, 2020
I dealt with a gentleman named Curtis. He was very polite and very good at explaining everything about the program and answered all of my questions. Once I joined the program he told me I would be getting a follow up call to confirm everything we went over. The customer service rep I spoke with was also very polite and went over everything that me and Curtis talked about with the program. Answered all my questions I had. Really impressed with both of them. Would recommend this program to my family and friends.
Reviewed April 17, 2020
I've been trying to get my debt under control for a few years. Didn't qualify for any programs, but NDR helped and I'm really excited for my future. No more debt (interest rates) suffocating me. Instead of 20 years my debt will be settled in 3.
Reviewed April 17, 2020
Excellent customer service. They explained everything so great and very clear. I looking forward for a great result. Thank you for your help. If you have more questions please call me at ** @ daytime.
Reviewed April 17, 2020
Everyone we have spoken to have been friendly and quick to explain the whole process. Can't wait to start resolving our debt and be rid of the stress! Thankful for the opportunity! Fingers crossed that we have no more worries and can start saving money!
Reviewed April 17, 2020
My customer service was great! Beginning with Tatiana, who explained everything in a systematic and clear way of understanding. She answered all questions I had and made it easy for me to see my bills. It is good to now be on the path of getting some financial relief. High interest rates keep you in bondage and do not allow honest people to repay their debts. I look forward to a continual good experience and to the day when I can declare that I am debt free.
Reviewed April 17, 2020
I was very pleased with how informative and helpful the representatives from National Debt Relief were. They thoroughly went over every step so by the end I had no further questions. I’m looking forward to going through this process and getting rid of my debt for good.
Reviewed April 17, 2020
I filled out a form online and the customer service rep called right away. I was approved for one of their programs and am excited to be debt free. The process was easy to follow and didn't have to spent my time on the phone all day.
Reviewed April 17, 2020
The customer service representatives were very nice and informative. I’m relieved that I will be able to pay off my debt in three 1/2 years instead of the next 30 years. With this program I will also be able to save over $700 a month.
Reviewed April 16, 2020
You did not make feel Like a failure or a deadbeat. He made me feel like I just need help which I do. I appreciate all the kindness that you giving me. From step one to filling out the application to talking to the counselor to the welcoming to people y’all made me feel welcome. Y’all made me feel like I’m doing the right thing which I hope I am. I can’t wait to get this started and take the burden off my mind.
Reviewed April 16, 2020
Best Team ever. Helping dedicatedly. Know their job. Excellent peoples. Working with them got peace of mind after welcome call. Definitely will refer to friends & family members. Great Peoples & Great Team/Company. After talking with so many companies finally got the company who can resolve this professionally.
Reviewed April 16, 2020
Kyle **. He did a great job explaining everything. He was very patient and thorough! I was minutes from signing bankruptcy papers and I answered the phone and he immediately put my mind at ease with the process and the debt you cover. I'm so glad I was able to do this instead of bankruptcy.
Reviewed April 16, 2020
I have been struggling with my credit card debt. Many places have denied me and for the first time I was given a chance and much needed help. The people I spoke to were super helpful and kind. It definitely made me feel more optimistic towards my debt issues.
Reviewed April 16, 2020
Professional team! Excited to improve my finances. Walked me through the entire process and did so with kindness and professionalism. Thank you for your help and let's get this resolved!. Great communication and people who genuinely seem interested in your best interest.
Reviewed April 16, 2020
I had the pleasure of being assisted by Chris ** with the process and clarification of National Debt Relief and the program provided. His competence of the program was professional and of high caliber. I have every intention of recommending this program based on my experience with Chris and his well above average knowledge, understanding and professional representation of your services.
Reviewed April 16, 2020
I was happy with the information I received my only concern is with being sued for the debt owed. I did enroll for legal help though. But I don't understand what happens if I'm sued. The representative I spoke to one the phone was very helpful.
Reviewed April 16, 2020
Both Anwar and Natalie were excellent in helping me understand the process. They allowed me to interrupt with questions and gave me assurance that this would help me reach my intended goal in the long run. Both made me feel at ease in discussing a very sensitive and embarrassing subject. I do hope in 4.5 years, I will look back and see that all this was worth it.
Reviewed April 16, 2020
Dan was very patient and stayed on top of the job. He communicated with us every step of the way and responded quickly. He was extremely knowledgeable about the program. From the beginning to approval for the program took less than 24 hours.
Reviewed April 16, 2020
Really appreciate the kindness and the help. I am glad I found this company and I look forward to getting free of all my debt. It was a pleasure to speak with David and Kevin. I am glad I found this program and I look forward to starting.
Reviewed April 16, 2020
Both gentlemen, Anthony and Javier, that I dealt with were very pleasant and helpful. My experience so far has been very easy and helpful. Thank you for taking time to help me with my financial crisis. The whole enrollment process was well presented and quick. These two guys make a great team.
Reviewed April 16, 2020
Lillian ** was very patient and helpful to me in this stressful time. She stayed late to help ensure my process was completed. I feeI NDR was very professional and really tried to help me get all creditors to the forefront of situation. I would highly recommend NDR to all my friends struggling at this point in the process.
Reviewed April 16, 2020
I started out my experience with Lisa. Also received welcome call from Brianna. Both were very nice and made my experience much easier to handle. Thank you to both of them for all their help. Once again I really appreciate the help.
Reviewed April 16, 2020
The experience with Devin and Evelyn from National Debt Relief was precise with their explanations regarding the program. I appreciate their proficiency with answering all of my questions. In the beginning when I spoke with Devin, he was patient as he went through everything step by step. Our conversation made me feel that I had chosen the right company to assist me with relieving my debt. They made it easy which I appreciate.
Reviewed April 16, 2020
Staff was friendly and patient and explained everything well and provided me with proof that I was selecting the better company to work with instead of selecting Freedom Debt Relief to represent my debt obligation with their program suggestions. Everyone has a competitive team and I am happy to work with your team.
Reviewed April 16, 2020
I've just started with the program but have had a good experience so far. All of my questions have been answered and I feel comfortable moving forward having National Debt Relief help me get out of debt. I would recommend this to anyone looking to get out of a significant amount of debt, and have the ability to pay less overall.
Reviewed April 16, 2020
I was unsure on how to relieve my debt, but the employees/operators gave me many good options. They informed me on processes I didn't even know were a option. The operators did a very good job explaining everything. They were very friendly too!
Reviewed April 16, 2020
Everyone has been amazing from the first I contacted the company!! Lots of details while explaining the program and answering all my questions and concerns, timely manner follow up, all in all Awesome customer service!!! Thank you so much for everything!!!
Reviewed April 16, 2020
I would just like to say that my experience thus far has been easy, clear, and calm. I was nervous to take this step but everyone I spoke to - especially Owen ** - was kind, helpful, and caring. I would certainly recommend this company to anyone struggling with financial debt.
Reviewed April 16, 2020
I was terrified when I started this process terrified. After talking with National Debt Relief I was ready to start my journey to get my credit back and change my life for the better. I'm excited and can't wait to start the journey.
Reviewed April 16, 2020
Good experience so far. Hope goes this good going forward. Michelle has been a big help. I hope to continue to speak with her no one else. I hope this can help me get out of the Jam that I am in, looks promising.
Reviewed April 16, 2020
Michelle was extremely helpful and was very thorough with the information she provided. I'm so glad I made the call to see what options I had other than bankruptcy. Michelle was very caring and patient to my needs and questions. Thank you.
Reviewed April 16, 2020
Had a very pleasant experience with the original interviewer. A lot of information to go over. Then had to make a welcome call to review all the information. Took me a couple of days to complete the welcome call because of the difference in time zone.
Reviewed April 16, 2020
Quality professional and friendly communication. Helpful and clarifying information step by step. It's just the beginning but enough to appreciate the quality of service I hope to receive. I'm expecting to go through this process with a real support and get the final solution.
Reviewed April 15, 2020
The reps that assisted me were extremely professional, informative, patient and knowledgeable. I was doubtful of this process to begin with b/c I have never been late on payments but Ariana helped me feel comfortable about making this decision. I am hopeful that my debt is cleared up soon so I can begin to rebuild.
Reviewed April 15, 2020
My great experience with a very professional certified debt specialist was a easy step by step process. Would recommend this company to my friends and family. They would take their time and listen to all your needs. I’m glad I chose National Debt Relief. Thanks again!!!
Reviewed April 15, 2020
They seemed professional. Answered my questions, did a good job. They were friendly. They laughed at one of my jokes. They let me know who to call and gave me the phone number. They told me about various things regarding my debts.
Reviewed April 15, 2020
Kyle ** and the followup new member caller were both extremely helpful and nonjudgemental. Made me feel confident I had made the right decision for debt relief. They both went over the entire packet with me in words that I could understand and follow thru with. Each one made me feel like I was helping them out, when I was the one needing the help. Made me feel that this is something that I can do and will do for my own peace of mind.
Reviewed April 15, 2020
Both Dean and Alan were great with handling my case and Dean was extremely helpful and resourceful while we were on the phone. I’m glad I’m finally taking the first step to financial freedom and it wouldn’t be without National Debt Relief. It’s like a weight has been lifted off of my shoulders.
Reviewed April 15, 2020
I didn't fully know how badly I was in debt until I spoke you National Debt Relief and you guys really cleared the air for me. You guys made this transition easy on me and my family, and I can already tell this will be less of a headache than me paying my debt off myself!
Reviewed April 15, 2020
Great job. Good communication. Looking forward to moving forward to resolving my debts. Thanks for being clear and helping me through this financial burden and uncertain times. The young lady whom did my welcome package did a great job.
Reviewed April 15, 2020
Al and Imani were amazingly helpful and pleasant to work with. Al was very patient with my questions and thorough in going over the process and the best options for me. Imani was concise, clear, and quick in my welcome call. Being in debt was a very stressful thing for me and they made this process feel effortless and reassuring. With their help I am confident in become debt free and know I can call on them for any help when needed.
Reviewed April 15, 2020
They were very helpful from start to finish. They helped me understand what was best for my situation. Very friendly and explained everything in detail to me. The welcome call was very easy to do and she remade sure I understood everything.
Reviewed April 15, 2020
Just got into program. So far, all staff was very helpful, explained everything and answered all my questions. Everything was completed in 2 days. The process with paperwork (even there was a bit) is very well organized with electronic signatures. Hope it will work in the long run :).
Reviewed April 15, 2020
Marcus ** Certified Debt Specialist; gave me great attention to my issue and guided me along the way, and I felt very comfortable and confident. Isis on the Welcome call, reviewed all of my information and answered any and all questions. Thank you very much.
Reviewed April 15, 2020
Nathan provided a very thorough and personalized service. Very friendly and answered all my questions. He walked me thru a detailed process of what my enrollment would entail and I am highly satisfied with the professionalism and care I received from him and Briana who completed my welcome call.
Reviewed April 15, 2020
April 14th I signed up for the NDR program. The person that helped me was Amaur **, he was very understanding, helpful, and patient. He explained how the program works, and the many different programs available. I feel very good about the program he recommended for me. Customer service is also excellent and very helpful.
Reviewed April 15, 2020
Representatives were very professional and well informed. Explained program thoroughly and answered all questions I had. Treasure was super helpful and able to work on a plan that would work within a budget. It did not take long to get everything set up.
Reviewed April 15, 2020
Chats and Robert were excellent and clear as to how the program works. We feel confident and safe. Thank you. I will pass along this information to others regarding Chatz’s sincere assistance and making us feel safe and secure in this time of need.
Reviewed April 15, 2020
National Debt Relief and the people that assisted me were very nice and took the time to explain things so I was clear what was going on. After the second run through with it, It is comforting to know that they will take care of me as long as I take care of my end. Thank you!
Reviewed April 15, 2020
Indeed, I'm so happy for this unique opportunity from everyone of you to made it happened for me. Therefore I'm here to work with each and every one as a client's. Also looking forward to make my fully commitment payments by working together as a team achieving a good dreams from you Guys. May God bless all of you Guys. Thank you, And Thank you. God bless again.
Reviewed April 15, 2020
My phone conversation with the customer service was very good and clearly understood, I asked so many questions and I was satisfactorily answered. I just pray that the program will come to an end successfully and I will achieve my aim to be debt free by God’s grace, Thanks.
Reviewed April 15, 2020
Customer service was very much clear with the explanations about negotiating with my creditors and the amount of money saved over the life of my accounts. Great results are within my expectations and I am very much confident and sure that National Debt Relief will work to my favor.
Reviewed April 15, 2020
I have had an amazing experience through this whole process. I am thankful for the help I have received and I feel well educated as to what I should be expecting. Antonio was extremely helpful and guided me to find all the documentation that he required to assist me as best as possible.
Reviewed April 15, 2020
Debt Reduction Program. Excellent service, very helpful, kind & friendly and I thank you for your good service & for helping me, lower down my debts. I will recommend to my family, relatives, friend’s & co- worker’s too! I’m so happy, that you sent me an invitation letter by mail.
Reviewed April 15, 2020
Michelle was extremely helpful through the entire call and process. Can really tell she stands behind her company. She explained everything very accurately and didn’t rush like those loan sharks out there. Thanks for the opportunity to get financially secure.
Reviewed April 14, 2020
At first, I was scared to sign-up and go forth with this program being told that I would have to stop making payments after doing it for so long and that my credit score would take a massive hit. Is uncomfortable but I received an informative and pleasant experience. From the debt representative to the welcome phone call all were knowledgable and made me feel a lot more secure about enrolling in this program.
I see that one our team members was able to communicate with you to reach a positive resolution on 4/20/2020. Please let us know if you have any further questions or concerns.
Reviewed April 14, 2020
Alexa and Anthony were both great. Very professional, kind and understanding. They were very thorough and made sure all of my questions were answered. I was a little nervous at first but am so excited to began the journey of being debt free.
Reviewed April 14, 2020
Great team and good help. Process is a little long but other than that overall good experience. Was getting a lot of calls from different numbers but they were all from your company so would be something to work on.
Reviewed April 14, 2020
I'm very pleased with the customer service provided by Dwane and Kevin. Both were very gracious when answering my questions and ensuring that I understand the program I'm enrolled in. They made the process simple, quick, and easy. I look forward to being debt free!
Reviewed April 14, 2020
Imani ** helped me get everything set up today and she was absolutely phenomenal. I appreciate how she took the time to explain everything to me and walk me through all of my options. She also made sure that I didn't feel overwhelmed with any part of the process. She was so great, I cannot thank her enough.
Reviewed April 14, 2020
I greatly appreciate the professionalism and kindness with which I was treated as a new client! I received all of the communication in a timely manner and all of my questions were answered thoroughly and I feel confident in moving forward with this company and becoming debt-free! Thank you!
Reviewed April 14, 2020
I appreciate the ease and level of customer care I have been provided. Everything was explained fully and in a way I could understand. I would recommend this service to anyone who needs it. I look forward to reclaiming my credit. Thank you.
Reviewed April 14, 2020
The agents I have dealt with the past two days were wonderful. Very calm voices, you could hear in their voices they cared. They explained everything. I felt very comfortable with moving forward with your company. My first contact was with Jerrick. He was awesome and today I spoke with Shannon. She was awesome also. They answered all my questions, made me feel comfortable throughout our calls.
Reviewed April 14, 2020
Very Good experience to work with, customer service know what they are doing. Good program for people care about their debt but have some difficulties to fulfill with the big interest added to it. Thank you to National Debt Relief.
Reviewed April 14, 2020
I didn't know what to do after being trapped in the payday/installment loan trap for well over a year. After my fiance was put out of work due to covid-19 the panic set in. Jay was awesome & clearly explained my options and what to expect going forward. I feel completely confident in my decision to work with NDR and have peace of mind for the first time since even before the current situation so many people like me are facing. Thank you for all of your time Jay!
Reviewed April 14, 2020
Everyone I spoke with while completing this process was very professional and helpful! I would definitely recommend to someone I know. Geetu and Antonio both were very thorough with their explanations and made sure to check if I had any questions.
Reviewed April 14, 2020
Al ** and Valerie ** was very helpful to me. They help lighten the load. The are very knowledgeable of the job they are in. They is a great access to your company. Al was very patient with me and did mind repeating himself.
Reviewed April 14, 2020
The caller on April 13th was polite, listen to me and explained thoroughly for me to understand. He was caring, and sounded as if he wanted me to be debt-free. The caller on April 14 was also caring and very polite. I could tell that she was happy for me and she was also very good in her explanation.
Reviewed April 14, 2020
It went really well. I was well informed the whole time. My debt specialist was personable and was there for me the whole time. My welcome call was easy and really informative as well. I would recommend to a friend.
Reviewed April 14, 2020
Thanks for your help so far. I can't wait to get out of this position and start over. It's great to have these measures in place to help bail people out of tough situations without filing for bankruptcy. I would recommend this program to as much people as possible.
Reviewed April 14, 2020
My experience has been good so far. The people that I have talked with have been helpful and respectful. Hopefully, this journey will work out well in the near feature for me. In the feature I will make better financial decisions to avoid this from happening again. Thank you.
Reviewed April 14, 2020
Yesterday i was only told then what would happen. I was taken back in that My credit rate would go down and no payments would be made for at least 3-4 months. Now I have to change my information so they call you and avoid going to court. I am never going to be able to retire with good credit? I pray that this works out and I can sleep better at night.
I see that one our team members was able to communicate with you to reach a positive resolution on 04/15/2020. Please let us know if you have any further questions or concerns.
Reviewed April 14, 2020
I was so impressed with the level of customer service and how quickly once I reached out for help. I had initially contacted a company 3 months ago that my friend recommended and they were awful. The difference was night and day. Being under debt is so stressful and after being this process I already feel so much relief.
Reviewed April 14, 2020
Very helpful and informative. Was done fairly quickly. Just wasn't Happy could take 2 to 4 months for it to get started. The phone calls, nasty letters. I wasn't behind or late on them. The signing of papers little hard to get at first. Thanks. Just ready to get started and done.
Reviewed April 14, 2020
I’ve been worried about my credit card debt. This program seems to be the best option for me. Everyone was patient and informative. We figured out the plan that best suited me. I should be out of debt in 36 months or less.
Reviewed April 14, 2020
I could not be more happy with the service I received from Andrew ** and National Debt Relief. Andrew made my experience easy and straight forward. He informed me of all of my options. When I had questions, he was patient and answered all my questions to my satisfaction. The Welcome call person was also great to work with. She was patient, answered all of my questions and moved me through the final process of setting up my account seamless. Thank you all for all your help. I am so happy to be on my way to being debt free.
Reviewed April 13, 2020
Both Mathew and Anna were great to work with. They displayed the utmost of professionalism. I was walked through the process from start to finish. They made sure I understood every part of the program. I would definitely recommend your service to my friends and family for sure.
Reviewed April 13, 2020
Program Enrollment. Eugene and Brianna were very patient, professional, and helpful. They answered all my questions. I got divorced a couple years ago and legal fees wiped me out. I recently lost my full time job due to the company closing all its brick and mortar stores and just being an online business. My income was cut in half. I hate being in debt. I am concerned about getting in trouble by signing up for this program.
Reviewed April 13, 2020
Everyone was polite, patient and explained everything several times. Answered all my questions, helped me through all the steps to get enrolled and spoke clearly and guided me through on my laptop. Didn't hear noise in the background as they spoke.
Reviewed April 13, 2020
It was a pleasant phone call. There was absolutely no shaming due to my circumstance. Melanie made me feel at ease over my decision to call National Debt Relief. Even though I just started the process, I highly recommend this service.
Reviewed April 13, 2020
Experience over phone. EXCELLENT, easy to talk to and understand, answered all questions that I could think of at the time, polite, explained everything very well, cared and wants to help. Listened to all I had to say and answered back in a way to understand.
Reviewed April 13, 2020
Services were well explained and guidelines of the program were reviewed. All questions were answered and additional information was provided when necessary. All elements of the application procedure were completed in a timely fashion. I appreciate the assistance that was provided to me today.
Reviewed April 13, 2020
I can say my experience with setting up and getting approved for a debt relief has been excellent. You guys are patient, detailed, and your tone of voice indicates that you care. I appreciate the help in this time of need.
Reviewed April 13, 2020
Helped with all I was wanting to do... Got to keep a credit card for emergency use if I ever was to need it again... If all goes well after my debt is paid off, I will most likely get me a brand new truck...
Reviewed April 13, 2020
Thanks to Daniel and Pamela for the nice and professional service, my English is not really good, but Daniel was very patient and friendly with me, I really appreciate that, they both did a really good job, Thanks again... God Bless you all. Abel & Family.
Reviewed April 13, 2020
Time was given to understand the process during the process and during the Welcome call. Both staff members (process and Welcome call) were very polite and wanted to make sure that we understood the process. We greatly appreciate the help!
Reviewed April 13, 2020
I spoke with Erica on the initial application and Megan on the welcome to the program. Both were very professional and informative and answered all my questions. I would definitely recommend using them again. Spoke with clarity and helped me to navigate thru the signing of agreements as well as interpreting all of the documentation.
Reviewed April 13, 2020
Everyone was nice, helpful and kind. It is a scary thought to have so much debt and they put it into perspective. How long I would be in debt and how to get out and stay out. Thank you for giving me some hope.
Reviewed April 13, 2020
Really supportive staff. Helpful in all areas. I'm walking into this process confident that I will walk out with results. Really optimistic things will be a turn around from here. Staff was very knowledgeable and able to assist with any questions I had.
Reviewed April 13, 2020
The gentleman I spoke with on the phone was so kind and patient with me. He answered all questions and put my mind at ease with the concerns I had. I felt like he genuinely cared about my me and my situation.
Reviewed April 11, 2020
Everyone I have talked to has so much information and always consistent. Very helpful and respectful. Details on how to proceed and what to expect are plain and simple to understand. No confusions at all. I'm glad I chose National Debt Relief for help.
Reviewed April 11, 2020
Ameen, did good, was a pleasant rep to talk to. I have tried things like this before for federal student loans and not sure if I was dealing with legit company at that time. Need to know if this company does anything with federal student loans. Seems legit, but time will tell.
Reviewed April 11, 2020
When contacting National Debt Relief I must admit I was very nervous and scared. When calling a representative by the name of Alex ** answered the phone. He was pleasant and very educated about the services that National Debt Relief offered. Alex ** made me feel very confident that I had made the right choice choosing National Debt Relief to help me resolve my debt problems. I love the patience shown to me in helping me from Alex and all the personnel involved in the process of making my life more simpler. I would recommend National Debt Relief to any and everyone going through a rough time with their finances. Thank you Alex ** and all the personnel at National Debt Relief for helping me resolve my debt.
Reviewed April 11, 2020
Agents were informative and patient during the application process. Thank you for all the help and support. This review is being posted the same day as approval, so I'm not sure how the future with this company will be, but I am excited and hopeful.
Reviewed April 11, 2020
I called and was addressed very quickly. The people working for National Debt are wonderful. They made the process very easy. I was very pleased with their knowledge of the process. It took less then 8 hrs. I wish I would of done this sooner.
Reviewed April 11, 2020
Both representatives were very helpful and made sure that I understand this program correctly. They explained benefits of program and compared numbers with my current situation for several different routes I can take. They were also clear about Cons of utilizing their program. Also process was very easy to follow and seems promising to help relieving my debt with minimum impact to financial stability.
Reviewed April 10, 2020
The representatives were very thorough and nice! Paul was super nice, professional and funny!!! All reps made sure I understood everything and answered all my questions. I am excited to be a part of the family and to have you guys in my corner!!
Reviewed April 10, 2020
My husband and I were grateful to Mark ** and Michelle for assisting with getting us started with the program. We were in over our heads with the amount of debt we have. I hope that this program brings my family a peace of mind.
Reviewed April 10, 2020
Consolidation. Ray ** was the person that lead me through my process and application and I would recommend him to anyone. He answered all my questions and helped me with every step. He was excellent at his job, thank him for me.
Reviewed April 10, 2020
The thought of being debt-free in less than 5 years is very exciting to me. I owe over 50 thousand in debt and making minimum payments would have taken about 30 years to pay off. My credit will suffer some but I'll rebuild it in no time.
Reviewed April 10, 2020
The reception explained everything to me in detail and made sure that I understood correctly. Also feel like I am making a very good decision, and on my way to debt free. I am glad that this company is able it help me in my time of struggle. Also feel confident this is a good move for my financial situation. Thank you so much for all your help, support, and reaching my goals.
Reviewed April 10, 2020
Individuals that I spoke with were very well spoken and informative. I would rate their customer Service as very good giving me a warm feeling as to the journey that I am taking. I had some doubts about the plan but they reassured me that I would be very well taken care of.
David **
Reviewed April 10, 2020
I had the most wonderful experience talking with Jeremy **. He was very professional and helpful. I pray that this business realize what they have in him and others that I had the great privilege to communicate with. Thanks for your services!!!
Reviewed April 10, 2020
Outstanding and professional. Very knowledgeable of their product. Extremely confident I will be debt free in under 4 years. This was not as emotional as I thought it would be. Never felt I would be in this situation however the perfect plan is not always perfect. Planning is the most important process for future security.
Reviewed April 10, 2020
The people I talked to were really great. It was like I was actually talking to a human being, instead of some corporate drone controlled by a capitalist driven hive mind. And I know because I've tried so many options before this with various banks and credit unions. Thanks for all your help.
Reviewed April 10, 2020
Everyone there was a great help in answering any question that I had. Application process was super easy as well as a quick response from everyone. Great thanks to everyone there and hoping the rest of the process is as smooth.
Reviewed April 10, 2020
Taylor. Had a great experience. Very helpful and friendly. I would recommend them to others. I know if I have a question about anything they will help me no matter what. Every experience I've had they have always helped. Thank you so much for your help.
Reviewed April 10, 2020
My experience with Mickey was very professional and informative. She made sure I was aware of anything before proceeding. I really wish to commend Mickey for everything she did. She has a very pleasant voice. You have a excellent employee there.
Reviewed April 10, 2020
Was helpful in making a tough decision. In this tough time we are facing. National Debt Relief was not my first choice but they were the one of my better choices and after exploring my other options. With all the help with my questions they provided I was a lot more interested and comfortable in setting up my debt with their help.
Media


