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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 74 Reviews 14235 - 14435
    Verified purchase
    Staff

    Reviewed May 6, 2020

    Very helpful. Explained everything in detail. Looking forward to working with National Debt Relief as they help me to resolve the issues that were explained to me. Thank you. This program will help me to pay the debts that I owe in a reasonable time.

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    Staff

    Reviewed May 6, 2020

    My experience was great, I found it very helpful, the staff is very knowledgeable in explaining how they will proceed with creditors and how they will help me save money. I would recommend National debt Relief to people with my kind of problem.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2020

    Arijan ** who I spoke with was receptive, was pretty patient since with me. I was asking many questions and have a tendency to rattle people due to my need for specific answers I want. He did a great job handling me as did the welcome call person. I look forward to a smooth transition to this process.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2020

    It was great. They really explain everything I need to start the program and willing to work with me. They also very patient with me. They explain that if I need to change anything to call then at anytime. Roy ward the customer service that help me start the program and he was awesome.

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    Staff

    Reviewed May 6, 2020

    The team was very helpful with the onboarding process. I look forward to the help they will provide in reducing my debt. Lou and Kevin were easy to communicate with and very friendly and informative. Thanks very much in advance!

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    Verified purchase
    Staff

    Reviewed May 6, 2020

    I was assisted with swift care and so efficiently. I happy to know I have a wonderful team you help me get out of all of my debt. I just started up with them, but I already can't thank them enough for what they are doing for me.

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    Verified purchase
    Billing

    Reviewed May 6, 2020

    Answered all questions and concerns. Made it very clear and easy to enroll in program. Went over step by step how much I would save, my payments, when they would start, how the program worked that I could quit at any time and how they negotiate my debt settlement.

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    Verified purchase
    StaffTimeliness

    Reviewed May 6, 2020

    My 2nd husband and I wanted to purchase a house, but my credit was very bad. I reached out to NDR and spoke with Duane **. He made me feel at ease so the process of getting this done was good for me. He explained everything to me so that I understood what he was saying. I felt like he wanted to make my getting a house a lil easier, which he did. The next day I spoke with Alex for the Welcome to NDR but since I was at work I asked Alex if I could continue this after I got home. He just like Duane put me at ease and said sure.

    We set a time up and I was on my way. This evening of the same day I spoke with Isis and she was very helpful in completing the last task of getting me set up with a Login. I would recommend anyone to contact NDR as they are willing to help you or anyone. I just want to say Thank You and I look forward to completing my debt to the end and be Debt Free.. Thank you Lord.

    Thanks,

    Nanette

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    Verified purchase
    Staff

    Reviewed May 6, 2020

    The service provided to me was found to be very professional and courteous by all the people I had the opportunity to speak to. Thank you very much and I'm looking forward to getting out of debt. Once again thank you.

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    Verified purchase
    StaffLoan Process

    Reviewed May 5, 2020

    National debt relief is a very good way to help anyone with a high amount of loan. It helps me to stop overthinking about my loan and it also helps me to keep my small business during a hard time of COVID-19.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    Everyone was very helpful! The process was very easy and everyone I spoke with was very straightforward. I am very thankful for your help in this program and giving me the confidence to move forward with my finances in the future.

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    Verified purchase
    PriceStaff

    Reviewed May 5, 2020

    Owen was great. He took time to explain answers on questions that I had. He was pleasant and patient. I liked the fact that he didn't rush me with decisions. I talked to a representative in another debt relief company that I was thinking to work with, and that person was rushing me and pushing on me, I didn't like that at all. So I decided to get a quote from NDR and I'm glad that representative who worked with me was Owen! I'm looking forward get out of debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2020

    Anna was very clear at explaining documents and what to expect. She guided me through each part of the documents asking if I had any questions and she answered questions that I had. She went over personal information to make sure it was correct. (Acct. Numbers, amounts, etc.) Very helpful attitude.

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    Verified purchase
    Billing

    Reviewed May 5, 2020

    Enrolled in a 33 month program for negotiations to resolve credit card debt. I set up a National Debt Relief savings account and through monthly payments drafted for a number of months each credit card will be negotiated for through the settlement process.

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    Verified purchase
    Sales & MarketingStaffFollow-Through

    Reviewed May 5, 2020

    The staff that helped me get enrolled in your program were helpful and informative. They walked us through what to expect in the next steps and the rest of the way through the process. We are hopeful that this all works out as advertised.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 5, 2020

    Just started I owe over $31,000 in debt. Will update on a few months to let others know how it is going. Real friendly customer service, answered all my questions and are very knowledgeable. Glad to finally start getting debt paid down.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2020

    Manwa and the lady who did my welcome call are very knowledgeable about their services; able to discuss everything thoroughly. What I like the most is that they are not judgmental, they understood my current situation and so I felt comfortable seeking their assistance, and that I'm not the only one experiencing some hardships at this time. I just did the first step but they gave me already the peace of mind I needed. I greatly appreciate their help.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    Dealing with the National Debt Relief team has been wonderful thus far. Everyone involved has been very patient and explained everything very clearly. I look forward to working with the members of NDR to resolve my debt and to become debt free.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    It is very stressful being in such a difficult financial position but your staff has been very helpful and informative while starting me in this program. I’m nervous but excited to finally be free of debt! Thank you for helping me get back on track.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 5, 2020

    No questions. Friendly and helpful. Can’t wait to start this process. Can’t wait to be debt free in just thirty two months. The call was a little long but I understand. Hoping everything from here goes smoothly and there are no issues.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2020

    Enrollment/Welcome Call. National Debt Employees were very nice and very professional. They had a lot of information that was very helpful and I am thankful for the help to get my finances under control. You are much appreciated. Thank you, Kimberly **.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2020

    Both employees I spoke with were very nice and helpful. Chris went through all the details of the initial call. All questions were answered fully. Anna did my Welcome call and was really helpful with setting up the account. I feel very confident with my decision to use National Debt Relief to help resolve my debt. I would definitely recommend them to everyone.

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    Verified purchase
    StaffBilling

    Reviewed May 5, 2020

    I was able to bundle all of my debt into one easy payment. Gary ** was very helpful and assisted me with any and all questions I had about the program. I did a lot of research to find out whom was the best debt relief program and National Debt Relief was always at the top.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    Very knowledgeable and professional. Did a great job of e planning the program and potential pitfalls. This is a very well thought out program and an excellent service for our situation. We believe the program is structured in such a way that our goals are aligned.

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    Verified purchase
    MaintenanceStaff

    Reviewed May 5, 2020

    Steve was very helpful in explaining everything and breaking it down to us. When we talked to him everything was set up in less then 2 hours. When I talked to Brenda she explained everything and it took about 15 minutes. I would recommend NDR to anyone that needs help.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    The people I spoke with were very polite, kind and thorough. The experience was great. I would definitely recommend this to anyone who is struggling with their debts. Knowing that there's quality help available is a big stress relief. The predatory nature of our capitalist system is disgusting and I am very much looking forward to being free of debt.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    Everyone has been helpful and answered all our questions at each step. We have been advised of options to the program and to the positive and negative results from enrolling. The steps of the NDR process were explained several times. We appreciate the low stress process to this stressful time.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    I spoke to very professional staff. They were very clear in explaining the terms of the program. They were also open to answer additional questions regarding the program. A direct contact number was provided in the even more clarification is needed.

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    Verified purchase
    Customer ServiceStaffBillingTimeliness

    Reviewed May 5, 2020

    I found the information about financial debt free from my email. So I put the money that I owed to my credit card companies to I qualify or not. Then next day I have received voice mail, but I didn’t callback until few days after because I didn’t believe it. The only reason that attracted me is that voice mail. I felt this person Mr. Adam ** sounds very sincere and the tone of the voice very nice and gentle. I’m very impressed. In the phone conversation he was so patiently explain everything that will help through this financial crisis. I’m so glad I made this phone call. I feel so pleased. Thanks to Adam.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    It was an excellent service, have no complain with the two gentlemen I had to speak. They explained everything I needed to know and answered every question asked about the program. It was an excellent experience and will recommend you guys once I finish the program! Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 5, 2020

    The enrollment process was easy and all my questions were answered. Everything was explained and detailed with ease. Looking forward to get my debt resolved as quickly and effectively possible with your help. Would recommend you to friends in need.

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    Verified purchase
    Staff

    Reviewed May 5, 2020

    The young gentleman was so nice. He understood how I got to this point. Said, "It's ok." That what he was there for explained thing things so I could understand. Was very happy with everything. I would recommend them anytime.

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    Verified purchase
    Customer ServiceCoverageStaffTimeliness

    Reviewed May 4, 2020

    NDR Account was easy to set up and my agent was very easy going and respectful. Covered all grounds and was generally concerned if I had any unanswered questions. Document process was easy. All program information was sent to my email within minutes on discussion.

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    Verified purchase
    Billing

    Reviewed May 4, 2020

    I am so excited to relief my credit card debts with National Debt Relief. I will also recommend to my friends. So we are very happy as long as we clear all debts. National Debt Relief is the number one I ever heard.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    Both of the people I talked to were great! I’m looking forward on starting this journey and being debt free! The application was simple and they answered every question I had and broke things down so I could understand what they were telling me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    The customer service we received from Roberto ** was really good. He really helped me and my husband with our questions and concerns. He sent us all of our documents and offered to assist us further. He was amiable and highly attentive. Very patient with us. Very nice person. We appreciated his help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    Great information and service. Chas and rest of customer service team made me feel like I'm doing the right thing. All the email info was very informative. Answered all questions that I had. Thank you again for all the help.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 4, 2020

    I feel like a weight is being lifted. Not thrilled my credit score will initially be negatively affected but can't wait to be out of debt. Process was easy and stress free, as all people involved were kind and helpful.

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    Verified purchase
    CoverageStaff

    Reviewed May 4, 2020

    This is my first time signing up for any debt relief. National Debt Relief staff Natasha had surely explained everything to me very thoroughly to my understanding and made me feel secure step by step on what I will be expecting in the process. I known this will help me fix my credit. Thank you for all your help.

    Lynn

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2020

    Very professional attitude, made me feel at ease. The process was quick and all concerns were answered. I would recommend this program to everyone. You have great people working for you. THIS PROGRAM took a heavy weight on my shoulders.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed May 4, 2020

    I worked with Kesha ** and she explained everything to me very thoroughly. I really appreciate her time and patience. I’m looking forward to great results and being debt free. Anna on the welcome call was also very helpful in reiterating the agreement making sure I understood everything.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    My experience was very positive. The representatives were very kind, answered all questions and remained patient and flexible. Even with my reservations, they shared information that enabled me to understand that getting out of debt was possible, particularly sooner and easier than I had ever imagined. I'm grateful for the ability to actually move forward in my life with zero debt soon.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    So far I've had a great experience, the customer service has been awesome and very informative. I'm very new and just enrolled into the program but it seems reasonable and gives me a sense of excitement thinking I will be debt free within a few years.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    I never expected for the staff that works for this company to be so kind and understanding. Daniel ** and Shanon were so patient, walked me through every step of the program and documents making sure I completely understand every detail. I look forward to a healthier financial future, thanks to you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    Thank you for the excellent service that Daniel and Iman showed in the phone call today. They were professional and knowledgeable of the information and material that they provided today. Thank you and looking forward to moving forward!

    Sincerely,

    Pam

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    I was very satisfied with everyone I spoke with. They were very helpful, professional and informative. Everyone had excellent customer service and seemed to actually care about helping me become debt free. I would definitely recommend anyone to this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    I spoke with Jay ** initially and then Ronald **. They guided me through the application and welcome call very thoroughly. They represent your company in a positive and professional manner. All my questions were answered and my concerns were addressed. I never thought I would have to participate in a debt service so I am very grateful at this time of uncertainty to enroll in the process and not have to file bankruptcy. Thank you Jay S. and Ronald J. for your kindness and direction.

    Sincerely

    Christine

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    Customer ServicePunctuality & Speed

    Reviewed May 4, 2020

    Happy with the ease and speed of the process. Highly recommend! If you need to consolidate some debt and you need it quickly I highly recommend giving these guys a call. Or you can do as I did and go online and quickly fill out your inquiry.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    Shomari ** was a great help. He answered all questions I had and more! I am so ready to see the great things that this debt relief will do to my credit! I need to feel the relief! Trying to do the right thing and need to purchase a home! National Debt Relief will help by increasing my credit score!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2020

    Good customer service. Courteous representative, fast response and informative online and on the phone. Helpful and patient when a question was asked. I would recommend to friends and family and coworkers that are in need of this service. Thank you for your time.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    I have nothing but praise to offer for Lee ** and Amanda ** in the way they handled my application with NDR. They put me at ease and made me feel positive that they could help me with my financial situation. It was handled swiftly and professionally with care for any uncomfortable feelings I may have had about being in debt and needing help. I can now see that I will be debt free after the completion of this program. I saw no way that I could have accomplished this result on my own.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2020

    This is a new experience for me. So far, I am happy with this experience. The Welcome Team have been very helpful. Hakeem ** was first person I spoke to you and he explained whole process of relieving my debt. Christina gave me information on how to get started and how to respond to my Welcome emails.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    I am well pleased with the services that I have received thus far. Each representative was professional and very insightful with information provided about the program. I am pleased that I have made the decision to work with you all. Thanks.

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    Verified purchase
    StaffBilling

    Reviewed May 4, 2020

    Your company was amazing and so easy to work with. I had the pleasure of speaking to Sharde and she was Outstanding!! She explained everything to me and great detail and offered the best debt relief I could ever dream of. I would highly recommend your company to anyone who is in credit card debt like myself.

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    Verified purchase
    Customer Service

    Reviewed May 4, 2020

    I'm so glad I called National Debt Relief! They made me feel so comfortable and they were so nice! I felt a huge relief once everything was established. I just wish I would have called them a lot sooner. Thank you National Debt Relief!

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 4, 2020

    The team of individuals who assisted me (initial consultation and follow-up call) at National Debt Relief were among the most patient, helpful and courteous of any "customer service" provider that I have ever dealt with. Thank you so very much! :-)

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    Both Roger and the young lady who assisted me through this process were most professional, attentive to details in describing this procedure and most helpful in describing each important issue with as great of ease that could be expected. Thank you, they were most helpful and informative.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    Support Client Success team. They were very knowledgeable and very thorough and explained everything to me. I enjoyed talking with Jackie and Bonnie. Thanks you for all of your help Both setting up the account and the welcome team.

    Robert

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    Everyone has been so nice and helpful in assisting me with getting start in my Debt Relief program. It has been a great weight lifted off me. There is no surprises. They tell you exactly what they are going to do and how.

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    Verified purchase
    Customer ServiceStaffRatesFollow-Through

    Reviewed May 4, 2020

    I am extremely pleased with the professionalism of the staff of National Debt Relief. My initial counselor was a woman by the name of Veronica who was very pleasant and addressed every question and concern I had to ensure I was at ease by the end of the phone call. She had excellent follow through with communication and continued professionalism throughout each encounter. After enrolling into the program you go through a welcome call where they go through each and every detail for a third time to ensure you fully understand and are comfortable with the process.

    The gentleman who walked me through this process went by the name of Javier and was just as polite and professional as Veronica had been. I am very please I chose this company to help me through my financial situation and understand why their ratings are as high as they are. From Outstanding Customer Service and program affordability I would recommend this program to anyone looking for financial freedom.

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    I just wanted to thank Tyler, Steven, Amanda, and Diane. For all their help getting me in rolled in the program and answering all my questions and being just so helpful! I really appreciate all of you guys and your help and look forward to being a customer at this wonderful company!

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    Verified purchase
    Staff

    Reviewed May 4, 2020

    I finally feel relieved about my debt. They are very helpful and communicate at all times. I'm going through a divorce and was left with a lot of debt because I had the good credit. Thank you for making my life easier.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 4, 2020

    The entire process was much easier than I expected. Matthew was extremely helpful in answering my questions and getting the application set up. He took his time to review the contract and reiterated the points that I needed to be aware of. During the welcome call Marjorie provided additional assistance and reviewed again, the entire process as well as helping me set up an account on the portal. I'm excited to begin!

    Thanks,

    Peggy

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    Verified purchase
    Coverage

    Reviewed May 4, 2020

    My wife has used them for about a year now after I had told her to repair her credit. She found them and have been nothing but good. I have decided to go ahead and use them to repair my credit. I am very excited to see the outcome for myself.

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    Verified purchase
    StaffBilling

    Reviewed May 4, 2020

    Since contacting the above company, they have been thorough in answering my questions from beginning to the end of acceptance of my application. I feel more comfortable in my decision in contacting them and completing the application. Less stressful in keeping up with my bills and looking forward to completely finish the program.

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    Verified purchase
    Staff

    Reviewed May 3, 2020

    Going in to this process was a very scary thing for our family. Each person we worked with was polite, understanding, and completely non-judgmental of our situation. They took the time to explain each step of the process, and it was greatly appreciated.

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    Verified purchase
    Monolito increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Monolito increased their star rating.

    Reviewed May 3, 2020

    I was pleased with the service. The rep, Dave ** was very friendly as well as knowledgeable. I had even shopped around and no one could compete with National Debt Relief. What I was looking for National Debt Relief could offer.

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    Customer ServiceMaintenanceStaffBillingRates

    Reviewed May 3, 2020

    While living in a time when the govt says it's safer to be at home and not work, my income was affected and I was forced to make the decision to get help with my high interest credit card debt. I called NDR and the minute I began talking to a Rep. Gary it all became ever so clear that I was making the best decision for my life and Peace of mind was reached immediately the call was done. So happy now that I can see the light at the end of the tunnel. On my way to becoming debt free and it feels good.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingRatesTransparencyHonesty & Transparency

    Reviewed May 3, 2020

    I called around and found National Debt Relief to be the only actual BBB accredited company. Upon my conversation with Erica **, and me questioning her and drilling her I was impressed with the transparency and honesty. It is what it is. I've always felt if you borrow money pay it back – you owe it. Even with credit cards, you know the rules when you start playing. Interest, late fees.... well I found myself in way over my head and felt ashamed, scared, incompetent. I tried to settle directly with my creditors, only one would work with me, outta 3. I'm looking at repercussions, I made the mess, I'll live with it, but in the end I save 20,000. in interest fees and I dont have the stress of 2500.00 a month payments, just 600.00. Big relief. I appreciate Erica ** for her kindness and patience and care. i look forward to completing the process. I already have vehicles, home and necessities, Dave Ramsey said "No credit cards!" for a reason.

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    Verified purchase
    TechStaffBilling

    Reviewed May 3, 2020

    The help extended to us by Josh was very clear, and provided us with hope of avoiding unspeakable increase of fees, penalties and sometimes duplication of payments due to vendors' employment of fictitious agencies assigned to remind and collect monthly dues from customers. THANK YOU and more power to your company.

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    Verified purchase
    Staff

    Reviewed May 2, 2020

    Words cannot express how relieved I am now that one day I will be debt free. Simon was excellent, he had a lot of patience with me. I am so sorry I told Simon the wrong number on my social security card. I always use the last 4 digits. You guys are the Best. I talked to Danielle and she was so helpful, and again so patient. For once I have load lifted off of me. I would recommend you to anyone.... Thank You Karen....

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    Punctuality & Speed

    Reviewed May 2, 2020

    So far a good experience. The consultant who was responsible for my case was extreme knowledgable and straight forward in explaining everything-no hidden agenda! Suggested some useful advice that really worked nicely for me. Although it's too early to depict a conclusion I know very well that I am in good hand which will provide me the peace of mind.

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    StaffEase of Use

    Reviewed May 2, 2020

    Very accurate and efficient process. Victor was very to understand and had a great way of explaining and communicating the process. We were completely done in an hour and a half. User friendly format and we appreciate the help that was offered.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 2, 2020

    I was a newly divorced man who couldn’t get clear of the past. And now that I have found NDR I can see my future. Debt free. I was helped from the moment I made the phone call all the way thru the process.

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    Verified purchase
    Staff

    Reviewed May 2, 2020

    I have gone through some very stressful situations with a death in the family to helping a child with addiction and felt like I just needed a solution. Thanks for explaining to me that there is help and making it easier than I thought.

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    Verified purchase
    Staff

    Reviewed May 2, 2020

    Charles ** was my NDR Agent. He was very professional and made me feel extremely comfortable in deciding to move forward and enter the program. The process is straight forward and easy follow. I am looking forward to becoming debt free using the National Debt Relief Program. Thanks Charles!

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    Customer Service

    Reviewed May 2, 2020

    I like the idea of the Welcome call to give a customer time to come up with questions. I had a couple of questions thought of since our conversation and will try to contact soon. Thank you for making the process easy.

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    Billing

    Reviewed May 2, 2020

    These people were very nice. I would suggest them to anybody with a lot of debt. They explained every to me and treated me with respect. They even have lawyers that are included in your payment. Which I could easily afford. Thanks very much!!!

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    Staff

    Reviewed May 1, 2020

    Chantel **, was very professional. She explained everything in understandable way. I had lots of questions which were answered thoroughly. I also, was helped by the welcoming kit. I don't remember her name, but she also was very professional and both ladies were very patient and kind.

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    Customer ServiceStaff

    Reviewed May 1, 2020

    In the process of learning if NDR is a good fit for me and for getting it all set up the two folks that I have talked with (Andrew ** and Carla) have been very knowledgeable, patient through all of my questions, and friendly. Great customer service.

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    Punctuality & SpeedStaff

    Reviewed May 1, 2020

    It was very pleasant and extremely easy and quick and simple. Representative was very nice and accommodating with the solution and process. They was very polite and very helpful with the proceedings. They was Very Sincere and easy to work with.

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    Staff

    Reviewed May 1, 2020

    The help that I received from both associates was very professional. They explained all the information in a way that made it very easy to understand and retain. I feel very confident that working with this group, I will be very successful in the near future.

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    Staff

    Reviewed May 1, 2020

    I feel that both agents I spoke with was very knowledgeable and made the process for me easier. This opportunity will give me a new start and be in a better position to reach my goal. I know life will be wonderful after this.

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    Customer ServiceStaffRatesTransparency

    Reviewed May 1, 2020

    Adam ** did an excellent job introducing me to NDR's capabilities and was very patient and thorough in his explanations during the application process. Robert ** and I had communication issues during the welcome call, unfortunately. We ultimately made it through everything, however, I did feel frustration coming from Robert's end and he wasn't able to clearly review the legal document I needed to sign for the Gitmead law office. As a whole, I rate my experience as satisfied.

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    National Debt Relief
    Response from National Debt Relief

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly, but you can also call us directly at 888-660-7427

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    Customer ServiceStaffTransparency

    Reviewed May 1, 2020

    Good afternoon, I was very pleased with the customer service and professionalism of the staff. They were transparent and explained all necessary steps to take when dealing with creditors and how to take the necessary steps to ensure the process is successful. I would highly recommend this team and company to you with debt relief.

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    Staff

    Reviewed May 1, 2020

    Just enrolled in the program and so far all the representatives I've talked to have been very helpful. Actual negotiations haven't started yet and it's just too soon to provide any kind of recommendations as to how well my case was handled.

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    StaffLoan Process

    Reviewed May 1, 2020

    I love the way that they're doing. We're having COVID-19 pandemic right now, and this solution is very helpful. I hope that everyone can get any helps from here when they have their big loans. Anyway, I hope my life is going to do better than before. Thank you!

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    Punctuality & Speed

    Reviewed May 1, 2020

    I was contacted by Marcus regarding the program, however he went through the program so fast that my wife who was listening in as well as myself had a hard time comprehending a lot of the program. He needs to slow down.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed May 1, 2020

    I have been praying for a solution to help my family as my income is currently declined due to Covid-19. I called today and Angel was my representative. Truly an answer to my prayers. He was very knowledgeable and helpful.

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    Staff

    Reviewed May 1, 2020

    During a reality check of my debt I actually felt relief when I got help. Joseph was super helpful in explaining everything and gave me confidence that all would be ok. The process was very easy to follow. I am thankful that I took the time to complete and hope that it all works out.

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    Staff

    Reviewed May 1, 2020

    Awesome service, professional, and well explained above and beyond, they take the time to explain and ensure all information is clear. Feel really confident that these has been the best choice I have make about my credit problems and excited to start seeing progress.

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    Verified purchase

    Reviewed May 1, 2020

    It was good educational information as well. I learned more about the process and comfortable with my decision. I feel less stressful than I was before, I’ve tried handling my debt on my own but this is the way to go if you feel too overwhelmed.

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    Staff

    Reviewed May 1, 2020

    Everyone was especially nice and kind and very informative with all the details. I believe my debt issues will be solved with this process. I am looking forward to working with This company. I hope that the exclusive attention I am receiving continues through this process.

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    Staff

    Reviewed May 1, 2020

    I was very pleased with everyone I have communicated with. They are all very professional and answered my questions. I would definitely recommend National Debt Relief to a friend. My experience was exceptionally good. I look forward to working with NDR.

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    Staff

    Reviewed May 1, 2020

    The set up process was long, but overall we were taken care of and are looking forward to financial freedom. Everyone we spoke with was kind and understanding to our situation. This is a trying time for us and the folks at NDR made it easier.

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    CoverageStaff

    Reviewed May 1, 2020

    The agent, Edward **, was courteous and helpful. He answered all questions and took the time to explain all points. He covered the good and bad (such as credit score will go down) and did not try to close over that, which is appreciated. Overall the handling has been professional and I look forward to a good experience.

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    Customer ServiceStaff

    Reviewed May 1, 2020

    So far, everyone I have spoken with has been straightforward, compassionate, and helpful, which has gone a long way to relieve any anxiety I have been feeling. Every question I ask is answered thoroughly and transparently. The process and any expectations have been explained in detail. And the customer service has been amazing. Thank you.

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    CoverageStaff

    Reviewed May 1, 2020

    Today I signed up for services with NDR in hopes to repair my credit over time. I spoke with debt specialist: Roger **, and was very appreciative of his understanding of credit and credit repair in general. Roger and the welcome specialist from the client success team both educated me about the process I am taking part in with NDR. They asked repeatedly if I had any questions to make sure that I understood the disclosures read to me. Thank you for taking the time to make my experience positive and understandable!

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    Punctuality & SpeedStaff

    Reviewed April 30, 2020

    It was very quick to sign up and I felt that everyone I dealt with was professional and thorough in describing the program and what I needed to do. It definitely was a relief to get this started and I'm looking forward to negotiating the first settlement with a creditor. All good! M

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    Staff

    Reviewed April 30, 2020

    Victor was very helpful. He gave me confidence. I feel very at ease to know you have him on the team and the welcome team also did a professional job with welcoming me. I feel very confident about taking this Journey.

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    National Debt Relief
    Response from National Debt Relief

    •Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Customer ServiceStaff

    Reviewed April 30, 2020

    Dear Victoria, I want you to know how much I appreciate the excellent service you provide me, your attention to detail, great communication skills, your experience even better than I expected. She has a caring approach & she is a true professional. And Superlative skills!!!

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    Staff

    Reviewed April 30, 2020

    The people we spoke with - Taiji and Payge - were very friendly, courteous, and patient. They answered all my questions and made sure I was completely informed on what was happening and what I should do for each next step.

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    Staff

    Reviewed April 30, 2020

    Everyone was very informative, compassionate, and instilled confidence in the program and in myself to do this! I've spent a long time fearing taking this route and now wish I'd stepped up to the plate years ago. :) Thank you!

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Customer ServiceStaff

    Reviewed April 30, 2020

    Everyone was very friendly and helpful. No one made me feel like I had done something wrong having my debts that were unpaid. The process was very easy to understand. The welcome call went over everything and assisted in setting up my Global Account.

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    Staff

    Reviewed April 30, 2020

    Oscar and Bianca were absolute and ultimate professionals. Oscar made me feel appreciated and important although I was the one that needs help. I was skeptical in going through with the process. He explained each step and answered my questions. Bianca was also very helpful and made feel like a family.

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    StaffBilling

    Reviewed April 30, 2020

    Both Adam ** and the contact from the Client Success Team were knowledgeable about the service and communicated everything in a clear and succinct manner. They made it clear that the credit cards would be closed, my credit would go down as a result of creditors not receiving payment during negotiations, etc. The team was also very courteous.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Staff

    Reviewed April 30, 2020

    Jakeith ** was very knowledgeable and precise. Explained everything thoroughly. Was encouraging regarding my situation. Enjoyed speaking to him. I got the impression that he really wanted to help me. Would recommend National Debt Relief to a friend. Got a good feeling about our interaction.

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    Staff

    Reviewed April 30, 2020

    Overall personnel was really prepare to answer all questions I had. Personnel explain how the program works well and what to expect from the program. So far I understand what is going to happen. I was well informed to the negotiation with creditors. I am really looking forward to work together and get this resolved. Thank you for all the help.

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    PricePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Each person that I spoke with was able to clearly understand my situation and explain how they could help. The process was quick and I look forward to finally being debt free sooner than I thought. The legal plan was cheap and will protect me in the future if needed for collectors.

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    Staff

    Reviewed April 30, 2020

    The staff was very helpful and informative. Loved the fact that no one was pushy. Answered all questions and was very educated on the debt process. They gave great advice and walked me through the process. After everything was completed and approved he walked me through the entire packet.

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    Staff

    Reviewed April 30, 2020

    Great service and friendly staff. The program was easy to enroll and it was easy to speak to the debt based on the information that was provided. Thank you guys for all that you are doing. Stay safe with this pandemic.

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    StaffBilling

    Reviewed April 30, 2020

    Bianca was very helpful and thorough. She made sure we had all the information needed to start this process and was never irritated when I asked her to explain something to me again. I am appreciative of her walking me through setting up our online portal and reviewing in detail our payment process.

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    Staff

    Reviewed April 30, 2020

    It has been a pleasure to work with Imani ** to begin the process of resolving my present debt. At all times she has been professional and very informative of each step in the application. I look forward to continuing with the program.

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    Staff

    Reviewed April 30, 2020

    My experience was excellent! I would highly recommend you! Everyone was very friendly and helpful. My overall experience was really good! I wouldn’t change how my interview went. It went as smooth as it could. Everyone was so helpful and kind.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Great experience so far, looking forward to working with you guys. Thank you so much for your time and caring. Everyone has been very quick to respond and polite thus far and I hope that my experience with you going forward is just as positive.

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    Staff

    Reviewed April 30, 2020

    Easy process, well explained by two knowledgeable professionals. Both were open to questions. I started the process with fear but I ended up with relief. This is going to help me and my family tremendously and I'm grateful for National Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Great Customer Service! Extremely helpful and informative. They answered all my questions and went out of their way to help. Quick and helpful process as well. I feel much more relieved after speaking to them and can't wait to be out of debt!

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    MaintenanceStaff

    Reviewed April 30, 2020

    If the program is what they told me then I feel it has changed my life. But only time will tell if their promises are true. Their upfront team was very helpful and made the process easy. I still feel bad about having to resort to a program like this but hopefully it will fix the situation I have made.

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    Staff

    Reviewed April 30, 2020

    Both ladies I spoke to made me feel so comfortable and hopeful, couldn’t be more happy and thankful for their help. Grateful for the service you guys provide. If it wasn’t for you guys I’d be stuck and feel like there was nothing I can do. Thank you so much.

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    Punctuality & SpeedBilling

    Reviewed April 30, 2020

    I was very impressed with the process and how fast and easy it was to get enrolled. My friend encouraged me to enroll. I thank God for her! She saw how I was struggling with my bills. I am happy she share the information with me.

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    Customer ServiceStaff

    Reviewed April 29, 2020

    I spent days researching, filling out forms and making calls before finally deciding on National Debt Relief. The representative outlined everything for me, many times to ensure my understanding and was very considerate even when I interrupted with questions or clarifications. The representative was very helpful and never once made me feel judged by my debt, they were only willing to help.

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    Staff

    Reviewed April 29, 2020

    Service was very very good. Everyone was professional. Great about explaining questions and answers. Made sure I understood what they were explaining. My sincere thanks to to the staff that help me. Hope everything is well the future. Once again [thanks] National Debt Relief.

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    Punctuality & SpeedStaffBilling

    Reviewed April 29, 2020

    To this point everyone I have spoken with has been very professional and seem to be concerned about my situation. I would recommend to anyone who needs these services. Can't wait until I can say I'm totally debt free from the chains that have held me hostage to credit card Hell.

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    Staff

    Reviewed April 29, 2020

    Franklin ** and Karen were very patient with me, which means a lot during this time in life. I appreciate them walking me step by step. Thank you! God Bless you! I'm Looking forward to working with them.They made it easier to go through this difficult process due to the many changes in our world.

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    Staff

    Reviewed April 29, 2020

    Both Ampi and Tammy were great to work with. They were very thorough and helped me understand my rights and options. I felt comfortable giving my information and confident in their knowledge. I was welcomed to ask any and all questions and given reassurance they would be there for me in the future if any questions or concerns came up.

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    StaffLoan Process

    Reviewed April 29, 2020

    Debt consolidation loan. Kim ** was wonderful! She was extremely thorough and patient! Would absolutely refer anyone to this company! They will be helping me to be debt free in under 4 years! All in all, a great experience! Thank you for your help!

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    Verified purchase

    Reviewed April 29, 2020

    Debt consolidation and Relief. It was a very pleasant experience about a very painful subject. Your a people answered all the questions and put me at ease. I am grateful for that. I am sure that working with your company will be very beneficial to me

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    Staff

    Reviewed April 29, 2020

    Everyone on your team was very professional. They explained everything in detail so I understood what I was getting into. Thanks again for everything. I am glad I join the team. Looking forward to work with ya'll to help me be debt free.

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    Customer ServiceStaff

    Reviewed April 29, 2020

    Excellent reps. Reps were very knowledgeable and explained everything very well. The process seems a bit long as they do a final follow up call at the end before your enrolled. I think this step is unnecessary as they ask the same questions already answered and it seems a waste of time.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    I was very pleased with the quick response from George once I made my request on the internet. George explained the process very well and I accepted his offer. George then took all my information and was able to inform me that NDR could help me with my current situation. Within 20 minutes, he called back to let me know I was approved and walked me through the signing process. Once done, I received all the information and received a Welcome call. Once the Welcome call signing was completed and I received all the necessary documents, I was able to create my account online. This was by far the easiest process I have ever done.

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    Staff

    Reviewed April 29, 2020

    My experience was definitely great, very helpful people. It was very easy to get through, excellent work especially from Diana ** and Pamela. They were very helpful, I am very satisfied with the help I received. It definitely gives a great perspective to the company.

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    StaffHonesty & Transparency

    Reviewed April 29, 2020

    So far so good. Just would like to reserve my opinion until when the program is over. But if you all insist, I found them a great help at getting things rolling. At least I have a creditor that drives me crazy and everyone of your reps give me the same answer which helps. The creditor lies to me, but for some reason I trust you over them, even though I only just recently became acquainted with you. Ask me again after 3 years.

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    Staff

    Reviewed April 29, 2020

    My experience with the representatives was very professional, detailed, and knowledgeable. They gave me a peace mind that I made the right decision to accept this program with National debt Relief. Upon searching for other programs to get help with my financial issues. National Debt Relief gave me the confidence to solidify my decision. Job well done!!

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    Verified purchase

    Reviewed April 29, 2020

    Dear National Debt Relief, I was very pleased with the service I received from Matthew and Kayly. It was an easy process and I am very happy to be doing something that will give me peace of mind. Thank you, Jewel **

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    Customer ServiceStaff

    Reviewed April 29, 2020

    So far the customer service agents I've talked to have been good. There was a message somewhere in the process that suggested I not change my address for certain banks, but I didn't write down which ones those are. So if someone could tell me that would be helpful. Thank you.

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    Staff

    Reviewed April 29, 2020

    Very happy with my experience speaking with Tosha when I first reached out to National Debt Relief. She was so helpful and trying to explain everything. Amanda ** was my welcome Person I spoke to and she was wonderful to have helped me go through all the final details. I would truly recommend others who are dealing with hardship to reach out to national debt relief to see if that could help them as much as it helped me.

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    Customer ServiceStaffFollow-Through

    Reviewed April 29, 2020

    Very Helpful and knowledgeable. Explained everything in detail. Made sure I understood all fees and impact to my credit. Answered all my questions. Emailed all corresponding documents. Followed through at the end of our conversation to make sure I was satisfied.

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    Customer ServiceStaff

    Reviewed April 29, 2020

    Representatives were well informed and very helpful throughout the process. It was easy to get started with the program and I look forward to resolving my debt issue to move forward. I will be able to follow up with the process as it continues.

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    Punctuality & SpeedStaff

    Reviewed April 29, 2020

    Simon and Diane were very informative and helpful. They both took their time to make sure that I understood the program. They asked questions to make sure that I understood, and they allowed me to ask questions in which they answered knowledgeably.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    Ronda and I have found the interaction with all of the agents to be above reproach. They were very clear as to what was to be done and how it would help us regain our status in the financial world. They answered every question promptly and clearly. Their responses were understandable and if there was confusion, it was cleared up immediately.

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    Staff

    Reviewed April 29, 2020

    I feel very good about this program. I am glad that you are here to help me. The people I talk to was very nice and helpful. Thank you for your service. Have a good day and be safe. Sincerely Debra **.

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    Staff

    Reviewed April 29, 2020

    The service was fantastic. I talked to two different representatives and they were very professional and helpful. Also very helpful with the information that was given. Was very good and all questions were answered. I will recommend this to my friends.

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    StaffHonesty & Transparency

    Reviewed April 29, 2020

    He was very helpful, kind, professional, and answered honestly. He didn't mind answering and all of my questions, and going into this that is what I think is most important. Made me feel more comfortable about going through this experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    When I called to inquire about the service and to explain me how the program works the person that I got was very cordial and understand my situation. He explain everything very clear and answer my question. Later a I got the call to complete my case or account and also there they were very patience to explain all again. Very please with the beginning of this process. Thanks.

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    Customer ServiceTimeliness

    Reviewed April 29, 2020

    Great one! Dealt with Jay ** in New York, a total pleasure!!! That same day had another call from Amanda, in Las Vegas, As great as before... I am very excited with your program!!! And looking forward to the future!!! Thank You!

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    Punctuality & SpeedStaff

    Reviewed April 29, 2020

    They did great! A very professional team. They explained the whole process to me step by step. Any question I had was answered. They didn't rush anything. They took their time and made sure I understood what would happen when everything starts.

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    Sales & MarketingStaff

    Reviewed April 29, 2020

    I was very satisfied, comfortable, and happy with the service. Krystina ** was very patient and explained specifically about the program and made sure I understood. She did not pressure me and gave me time to decide after she laid out the information. And the other lady that did the Welcoming was awesome too. They both were really nice and helpful. I have no regrets.

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    Staff

    Reviewed April 28, 2020

    Joe ** was very easy to talk to and he was very patient and was able to answer all the questions I have regarding my existing debt and help me save money. Thank you Joe and I would recommend to anyone who is in debt and trying to get out of the current situation.

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    Staff

    Reviewed April 28, 2020

    Both ladies I spoke with were amazing! They were very knowledgeable and helpful through this process. If I had any "stupid" questions or needed things clarified a few times, they didn't make me feel stupid nor did they come off inconvenienced!

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    Staff

    Reviewed April 28, 2020

    Great help and super friendly. Explained everything very thoroughly. Made everything very understandable and easy for me to be confident in the program. I will be recommending to other friends and family who are in the same boat as me when it comes to debt.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    My experience has been supportive and matter of fact, without judgement. I appreciate the thoroughness of each contact and ease of doing business over the internet and phone. I appreciate the easy portal and information on how to access the program. Each step is clear and understanding achieved before moving forward to the next.

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    Staff

    Reviewed April 28, 2020

    They were helpful in answering all of my questions and made sure that I knew what was going to happen before, during and after through the process. Also very detailed to make sure I knew how and where to contact each department if I had questions moving forward in the program.

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    National Debt Relief
    Response from National Debt Relief

    •Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed April 28, 2020

    So far so good! I just signed up and everyone I have spoken to has been extremely polite and very informative. I have a good feeling about this and hope everything goes smoothly. I don't have much to say yet as I just got started. I'm looking forward to become debt free.

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    Staff

    Reviewed April 28, 2020

    My experience with the representative was very helpful. They explained everything to me on how they can help me get out of debt. Everyone I speak to was professional and answered my questions. I’m thankful that I reached out to National Debt Relief before going and filed for bankruptcy, and I am glad I reached out to this company. I know that I made the right decision and pleased that they can help me.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    Sagid ** has excellent customer service. He was able to answer all of our questions and explain the program in a manner that we were able to fully understand. Our welcome call representative was also excellent. They were both a pleasure to work with. I look forward to working with the success team.

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    Staff

    Reviewed April 28, 2020

    Sharde ** was extremely helpful through this process as we did not want to go this route; however, she was very reassuring everything would be fine. Anthony was also very helpful and reassuring! We look forward to being out of debt and appreciate you assisting us. Thank you!

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    Staff

    Reviewed April 28, 2020

    I applied for debt relief and was extremely satisfied with the assistance I received. The two associates I spoke with was very understanding made me feel at ease. They have taken a load off my chest and I'm looking forward to a debt-free future.

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    Staff

    Reviewed April 28, 2020

    The reps I spoke with were very helpful and understanding. I had been really self-conscious about the debt I had accumulated and had no idea how I was going to make it out. National Debt Relief reps broke everything down and explained the process.

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    Staff

    Reviewed April 28, 2020

    Did a great job and thank you for your help in these hard times. Everything was explained in a clear and easy matter. Will recommend this company to anyone that is in need. Once again thank you for all your help.

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 28, 2020

    When speaking with Taiji, she was very professional and thorough with my questions - her answers. Later I received a call from a nice gentleman (don't recall his name) and he reviewed my agreement with me and again answered my questions. Overall I think I made the right choice choosing NDR.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    Kenny was such a kind soul! He didn’t care my kids were being loud, he loved it! He took the time to listen to me and he was very thorough! I highly recommend him for a raise! When I couldn’t talk on the phone he was polite about it and always called me back!

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    Customer ServicePriceStaff

    Reviewed April 28, 2020

    The customer service was very efficient. The representatives were polite and very informative and clear with their directions. The estimated savings provided is worth the temporary negative credit hit. They have already taken so much stress off my shoulders. I’m excited to become debt free!

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    Staff

    Reviewed April 28, 2020

    After worrying about my debt for so long I found out that it was so easy to get my debt taken care of with National Debt Relief. The people that I talk to were so friendly and professional they made me feel at ease. I am truly thankful National Debt Relief! I think they are a Godsend. May God bless you All!

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    Customer ServiceStaffTransparency

    Reviewed April 28, 2020

    Both representatives I spoke with were very patient and helpful on the phone. They answered any and all questions I had in great detail and were very transparent the entire time. I was a little apprehensive at first, but the two representatives helped ease my concerns. Thank you for all your help.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2020

    Loved the service and straightforward answers... very helpful and made this experience very comfortable. I cannot wait to start this journey and get debt free... if you were thinking of getting out of debt this is the company to choose. Thank you.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2020

    The person that sign me up was very professional and explained everything so simple, it was hard not to understand. I am very satisfied with National Debt Relief program. Can't wait to get started. Looking forward to paying this debt off.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    Laurence ** and the Customer service person were very professional and helped me tremendously. This is a bad time right now, but they really eased the tension that comes with having debt accruing with no end in sight. They were organized and efficient with the paperwork and it took no time at all to review what I needed. My friend referred them to me because they helped her too!

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    StaffBilling

    Reviewed April 28, 2020

    The process was easy and did not take a long time to complete. My counselor was efficient and very patient. He answered all of my questions thoroughly and in a manner that was easy for me to understand. I was pleased every step of the way and now I feel confident that I can get back on track without the stress of not being able to pay all of my bills. Thanks NDR.

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    Customer ServiceTechStaffRates

    Reviewed April 28, 2020

    Great, very informative. Thank you for your assistance. If I have any more questions, I'll call. I'm grateful that I'm receiving help to free myself from high-interest debt. Three years to get myself out of this situation. They went over all parts of the process and the contract.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    I am impressed with, and ultimately thankful for, NDR's customer service and overall professionalism. Everyone I spoke with was caring, informed, and genuine. I finally see a light at the end of the tunnel, and I'm looking forward to getting there.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    I was happy with the wonderful service of Taj and the thoroughness of the person handled my welcome call. I look forward to working more with those at National Debt Relief. I would recommend them to others needing help. Thanks.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 28, 2020

    Updated on 10/07/2021: All of our questions have been answered clearly and we're able to track the program. They give us check calls often, to check to see if everything is okay on our end, and if there are any changes that come up or if there's a new offer from one of our creditors, they call us immediately. They continue to contact us either by phone or text until we respond. If I need to talk to someone at any time, they're always available. So far, everything has been fine and I'm satisfied.

    Original Review: Getting started. Great experience thus far. Thanks National Debt Relief for your commitment to helping America get debt free. We are so excited and looking forward to the future. Thanks for giving us this opportunity. Can't wait to experience the freedom that will come along with being debt free!

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    Sales & MarketingStaff

    Reviewed April 27, 2020

    Great experience with everyone in the company, will give out your information if I know anyone else in debt, very nice people dealing with and very knowledgeable, they helped me with all my questions and concerns, since I got the company from a television commercial.

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    Customer ServiceStaffBilling

    Reviewed April 27, 2020

    Last summer I used credit cards to make an investment in my future. Things didn't work out the way I had planned. I didn't know how I was going to pay it all back without drowning financially. When I called NDR and spoke with Dean, he was understanding and informative. My customer service lady who helped me on the welcome call was very professional and personable making this a good experience. Thank you for the opportunity to get my finances under control so I can make smarter decisions with my money. Much appreciated!

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    Sales & MarketingRefunds & PayoutsStaffBilling

    Reviewed April 27, 2020

    Both Daniel and Amanda were incredibly kind and caring. This is a very difficult decision for me. I have tried to keep my head above water for many years, however recent situations have caused me to come close to drowning. In a few short months I would no longer be able to pay my bills. I thank you for not judging me or pressuring me.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    I am really happy with the customer service. They explained all the documents that I needed to sign and explained detail by detail the process and the customer service was great and so friendly. I would recommend all my friends.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed April 27, 2020

    Good and polite people who only wants to help you get out of debt. The monthly payments are affordable and would recommend to anyone. The program is easy to understand. And instead of you waiting thirty years to pay off your debt they can help you get it done in less than 4 without paying so much interest.

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    Verified purchase
    Customer ServicePunctuality & SpeedBillingRates

    Reviewed April 27, 2020

    Before I enrolled in their program, I felt helpless with my credit card debt. It was impacting my credit score, and I know I'm paying interest that doesn't ameliorate my principal sum. Then I found NDR through Google search and contacted them. Mike H. responded promptly and he made the process simple to digest, efficient and hassle-free.

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    Staff

    Reviewed April 27, 2020

    My rep was very helpful in explaining what I needed to do and de did very well about each step of the paperwork. I think this will be the best help for my situation. Thank you for all the help to get this situation handled.

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    Staff

    Reviewed April 27, 2020

    Both agents conducted themselves in a professional and understanding manner. Speaking about your debt issues isn't an easy topic to have with a stranger. However, Imani with National put me at ease from the start as she guided me through my options and alternative solutions to find resolution for my debt.

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    Customer ServiceStaffBilling

    Reviewed April 27, 2020

    Very good experience, both Steven and Karen were very helpful. I would recommend your service. It’s a real stress relief. The payment plan is very reasonable and the time. From the first call, I made everyone has been extremely helpful in this stressful time.

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    StaffTransparency

    Reviewed April 27, 2020

    The two representatives we worked with, Kesha ** and Greg from the Welcome team were very courteous, very knowledgeable, and extremely thorough in their explanations on how the program works and how we will be affected, both negatively and positively. Their patience with us is commendable.

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    Staff

    Reviewed April 27, 2020

    I was very pleased with the service I received from David and Lydia today. They were very informed and helpful. They made it very easy to get through the process and never made me feel inferior. I would recommend the company.

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    Verified purchase
    Customer ServiceStaffFollow-Through

    Reviewed April 27, 2020

    It was excellent speaking to your representatives. Mr. Josh ** and his colleague were excellent with phenomenal customer services, politeness, kindness, and understanding. Their means of communication was outstanding and straightforward. Thank you for making a hard time look easy and for helping my family get a fresh start and a promising future.

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    Punctuality & SpeedStaffBilling

    Reviewed April 27, 2020

    Fast and Easy. I have been making minimum payments for years and gotten nowhere with these balances. I can’t wait to see them disappear with the help of NDR. I was recommended to me to use them from a friend, and I am glad that I listened.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2020

    They have a excellent customer service. I'm very glad to start to work with National Debt Relief. The services in National Debt Relief is easy and fast, they give you very good advises, I love it!!! Thank you so much.

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    Verified purchase

    Reviewed April 27, 2020

    Was told how the program works, what's involved and how my credit would be affected. All of my questions were answered. I had already done some research so I knew a little about the situation I was in and what was involved to get out of debt.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    The service I received from the start of the phone call through the process was great at the introduction of Erica ** through the end of the call. The stress relief knowing that these debt would be taken care of by professionals people.

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    StaffBilling

    Reviewed April 27, 2020

    I have had a hard time figuring out what bills are being paid by you. Are you making those your payments to those companies. I just confused on how the process works. If I could obtain a copy of those payments you care making by the name of the company and not the bank.

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    National Debt Relief
    Response from National Debt Relief

    It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We’ll will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    I would say all the Reps. I spoke with were very kind and really knowledgable. Tangela ** is a wonderful Rep. for your company and also Lupe with my welcome call, made me feel welcomed into the debt relief program. They went over every step and answered all my questions so I understood the program. Thank you so so much!!!!

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    Staff

    Reviewed April 27, 2020

    Easy process. Duane and Brittany, very friendly, helpful, and patient. They got me through the process in a very timely fashion. Looking forward to working with NDR. I feel like a tremendous burden has been lifted off of me. Thank you so very much. Sincerely; James.

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    Customer ServicePriceStaff

    Reviewed April 27, 2020

    Very professional, no judgments, bilingual, great customer service. I call others first and I didn't feel as comfortable and it fact this one it's less expensive and way better. If you are looking to get out of debt you are in the right place.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2020

    Very smooth and easy signing up. Great workers and everything was made clear. Received all information quickly and efficiently. Follow up calls and any questions I had were answered quickly and effectively. Very thankful for this program, the help, and the awesome workers!

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    Verified purchase

    Reviewed April 27, 2020

    National Debt Relief has given me assurance that I won't have to deal with creditors who put out a summons on me. The previous program I had left me on my own to deal with a summons and go to file the paperwork at the courthouse.

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    Verified purchase
    Staff

    Reviewed April 27, 2020

    It is personally humiliating to come to a point where you give up and have no option. I appreciate the individuals not judging or making me feel worse than I already do. I haven’t felt criticism for being where I am and appreciate the support, help and guidance.

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    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed April 26, 2020

    NDR has been tremendously helpful to assist me with my interest in tackling my debt. They respond immediately, the staff is very knowledgeable, and it has been a smooth transition to join. The rates are affordable and the program is manageable to those who are eager to pursue financial freedom. Thanks NDR for all your assistance, and I continue to look forward to our working relationship and my financial freedom!

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    Verified purchase
    Staff

    Reviewed April 25, 2020

    Very knowledgeable and informative workers. Helped me every step of the way and knew how to answer any of the questions that came to mind immediately and accurately to help build a stable foundation for starting what is initially a scary process.

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    Verified purchase
    StaffRates

    Reviewed April 25, 2020

    I had Matthew ** as my Debt Specialist - I give him an excellent rating by going through all the steps. My welcome person, a young lady (sorry I do not remember name) was very thorough as well explaining everything perfectly.

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    Verified purchase
    TechRefunds & PayoutsStaffBillingFollow-ThroughHonesty & Transparency

    Reviewed April 25, 2020

    Working with Mailk was a wonderful experience. He answered my questions honestly and with additional helpful information. He understood my anxiety about NOT paying my bills for the 4 months it took to start negotiating my payments with my creditors, as well as my apprehension with the hit my credit score would be taking. EVERYTHING they promised in the way of support material and contract was a promised. I pray I am as happy when the 24 months are complete.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed April 25, 2020

    I found Caly to be very professional and supportive from the very beginning. I never felt pressured, which was great. She was always okay with repeating information so I was completely clear, which was needed at times. I could tell she really cared.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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