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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 74 Reviews 14235 - 14435
    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2020

    I have been praying for a solution to help my family as my income is currently declined due to Covid-19. I called today and Angel was my representative. Truly an answer to my prayers. He was very knowledgeable and helpful.

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    Verified purchase
    Staff

    Reviewed May 1, 2020

    During a reality check of my debt I actually felt relief when I got help. Joseph was super helpful in explaining everything and gave me confidence that all would be ok. The process was very easy to follow. I am thankful that I took the time to complete and hope that it all works out.

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    Verified purchase
    Staff

    Reviewed May 1, 2020

    Awesome service, professional, and well explained above and beyond, they take the time to explain and ensure all information is clear. Feel really confident that these has been the best choice I have make about my credit problems and excited to start seeing progress.

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    Verified purchase

    Reviewed May 1, 2020

    It was good educational information as well. I learned more about the process and comfortable with my decision. I feel less stressful than I was before, I’ve tried handling my debt on my own but this is the way to go if you feel too overwhelmed.

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    Verified purchase
    Staff

    Reviewed May 1, 2020

    Everyone was especially nice and kind and very informative with all the details. I believe my debt issues will be solved with this process. I am looking forward to working with This company. I hope that the exclusive attention I am receiving continues through this process.

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    Verified purchase
    Staff

    Reviewed May 1, 2020

    I was very pleased with everyone I have communicated with. They are all very professional and answered my questions. I would definitely recommend National Debt Relief to a friend. My experience was exceptionally good. I look forward to working with NDR.

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    Verified purchase
    Staff

    Reviewed May 1, 2020

    The set up process was long, but overall we were taken care of and are looking forward to financial freedom. Everyone we spoke with was kind and understanding to our situation. This is a trying time for us and the folks at NDR made it easier.

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    Verified purchase
    CoverageStaff

    Reviewed May 1, 2020

    The agent, Edward **, was courteous and helpful. He answered all questions and took the time to explain all points. He covered the good and bad (such as credit score will go down) and did not try to close over that, which is appreciated. Overall the handling has been professional and I look forward to a good experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 1, 2020

    So far, everyone I have spoken with has been straightforward, compassionate, and helpful, which has gone a long way to relieve any anxiety I have been feeling. Every question I ask is answered thoroughly and transparently. The process and any expectations have been explained in detail. And the customer service has been amazing. Thank you.

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    Verified purchase
    CoverageStaff

    Reviewed May 1, 2020

    Today I signed up for services with NDR in hopes to repair my credit over time. I spoke with debt specialist: Roger **, and was very appreciative of his understanding of credit and credit repair in general. Roger and the welcome specialist from the client success team both educated me about the process I am taking part in with NDR. They asked repeatedly if I had any questions to make sure that I understood the disclosures read to me. Thank you for taking the time to make my experience positive and understandable!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 30, 2020

    It was very quick to sign up and I felt that everyone I dealt with was professional and thorough in describing the program and what I needed to do. It definitely was a relief to get this started and I'm looking forward to negotiating the first settlement with a creditor. All good! M

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Victor was very helpful. He gave me confidence. I feel very at ease to know you have him on the team and the welcome team also did a professional job with welcoming me. I feel very confident about taking this Journey.

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    National Debt Relief
    Response from National Debt Relief

    •Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2020

    Dear Victoria, I want you to know how much I appreciate the excellent service you provide me, your attention to detail, great communication skills, your experience even better than I expected. She has a caring approach & she is a true professional. And Superlative skills!!!

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    The people we spoke with - Taiji and Payge - were very friendly, courteous, and patient. They answered all my questions and made sure I was completely informed on what was happening and what I should do for each next step.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Everyone was very informative, compassionate, and instilled confidence in the program and in myself to do this! I've spent a long time fearing taking this route and now wish I'd stepped up to the plate years ago. :) Thank you!

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 30, 2020

    Everyone was very friendly and helpful. No one made me feel like I had done something wrong having my debts that were unpaid. The process was very easy to understand. The welcome call went over everything and assisted in setting up my Global Account.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Oscar and Bianca were absolute and ultimate professionals. Oscar made me feel appreciated and important although I was the one that needs help. I was skeptical in going through with the process. He explained each step and answered my questions. Bianca was also very helpful and made feel like a family.

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    Verified purchase
    StaffBilling

    Reviewed April 30, 2020

    Both Adam ** and the contact from the Client Success Team were knowledgeable about the service and communicated everything in a clear and succinct manner. They made it clear that the credit cards would be closed, my credit would go down as a result of creditors not receiving payment during negotiations, etc. The team was also very courteous.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed April 30, 2020

    Jakeith ** was very knowledgeable and precise. Explained everything thoroughly. Was encouraging regarding my situation. Enjoyed speaking to him. I got the impression that he really wanted to help me. Would recommend National Debt Relief to a friend. Got a good feeling about our interaction.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Overall personnel was really prepare to answer all questions I had. Personnel explain how the program works well and what to expect from the program. So far I understand what is going to happen. I was well informed to the negotiation with creditors. I am really looking forward to work together and get this resolved. Thank you for all the help.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Each person that I spoke with was able to clearly understand my situation and explain how they could help. The process was quick and I look forward to finally being debt free sooner than I thought. The legal plan was cheap and will protect me in the future if needed for collectors.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    The staff was very helpful and informative. Loved the fact that no one was pushy. Answered all questions and was very educated on the debt process. They gave great advice and walked me through the process. After everything was completed and approved he walked me through the entire packet.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Great service and friendly staff. The program was easy to enroll and it was easy to speak to the debt based on the information that was provided. Thank you guys for all that you are doing. Stay safe with this pandemic.

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    Verified purchase
    StaffBilling

    Reviewed April 30, 2020

    Bianca was very helpful and thorough. She made sure we had all the information needed to start this process and was never irritated when I asked her to explain something to me again. I am appreciative of her walking me through setting up our online portal and reviewing in detail our payment process.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    It has been a pleasure to work with Imani ** to begin the process of resolving my present debt. At all times she has been professional and very informative of each step in the application. I look forward to continuing with the program.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    My experience was excellent! I would highly recommend you! Everyone was very friendly and helpful. My overall experience was really good! I wouldn’t change how my interview went. It went as smooth as it could. Everyone was so helpful and kind.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Great experience so far, looking forward to working with you guys. Thank you so much for your time and caring. Everyone has been very quick to respond and polite thus far and I hope that my experience with you going forward is just as positive.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Easy process, well explained by two knowledgeable professionals. Both were open to questions. I started the process with fear but I ended up with relief. This is going to help me and my family tremendously and I'm grateful for National Debt Relief.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 30, 2020

    Great Customer Service! Extremely helpful and informative. They answered all my questions and went out of their way to help. Quick and helpful process as well. I feel much more relieved after speaking to them and can't wait to be out of debt!

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    Verified purchase
    MaintenanceStaff

    Reviewed April 30, 2020

    If the program is what they told me then I feel it has changed my life. But only time will tell if their promises are true. Their upfront team was very helpful and made the process easy. I still feel bad about having to resort to a program like this but hopefully it will fix the situation I have made.

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    Verified purchase
    Staff

    Reviewed April 30, 2020

    Both ladies I spoke to made me feel so comfortable and hopeful, couldn’t be more happy and thankful for their help. Grateful for the service you guys provide. If it wasn’t for you guys I’d be stuck and feel like there was nothing I can do. Thank you so much.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed April 30, 2020

    I was very impressed with the process and how fast and easy it was to get enrolled. My friend encouraged me to enroll. I thank God for her! She saw how I was struggling with my bills. I am happy she share the information with me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2020

    I spent days researching, filling out forms and making calls before finally deciding on National Debt Relief. The representative outlined everything for me, many times to ensure my understanding and was very considerate even when I interrupted with questions or clarifications. The representative was very helpful and never once made me feel judged by my debt, they were only willing to help.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    Service was very very good. Everyone was professional. Great about explaining questions and answers. Made sure I understood what they were explaining. My sincere thanks to to the staff that help me. Hope everything is well the future. Once again [thanks] National Debt Relief.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed April 29, 2020

    To this point everyone I have spoken with has been very professional and seem to be concerned about my situation. I would recommend to anyone who needs these services. Can't wait until I can say I'm totally debt free from the chains that have held me hostage to credit card Hell.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    Franklin ** and Karen were very patient with me, which means a lot during this time in life. I appreciate them walking me step by step. Thank you! God Bless you! I'm Looking forward to working with them.They made it easier to go through this difficult process due to the many changes in our world.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    Both Ampi and Tammy were great to work with. They were very thorough and helped me understand my rights and options. I felt comfortable giving my information and confident in their knowledge. I was welcomed to ask any and all questions and given reassurance they would be there for me in the future if any questions or concerns came up.

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    Verified purchase
    StaffLoan Process

    Reviewed April 29, 2020

    Debt consolidation loan. Kim ** was wonderful! She was extremely thorough and patient! Would absolutely refer anyone to this company! They will be helping me to be debt free in under 4 years! All in all, a great experience! Thank you for your help!

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    Verified purchase

    Reviewed April 29, 2020

    Debt consolidation and Relief. It was a very pleasant experience about a very painful subject. Your a people answered all the questions and put me at ease. I am grateful for that. I am sure that working with your company will be very beneficial to me

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    Everyone on your team was very professional. They explained everything in detail so I understood what I was getting into. Thanks again for everything. I am glad I join the team. Looking forward to work with ya'll to help me be debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2020

    Excellent reps. Reps were very knowledgeable and explained everything very well. The process seems a bit long as they do a final follow up call at the end before your enrolled. I think this step is unnecessary as they ask the same questions already answered and it seems a waste of time.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    I was very pleased with the quick response from George once I made my request on the internet. George explained the process very well and I accepted his offer. George then took all my information and was able to inform me that NDR could help me with my current situation. Within 20 minutes, he called back to let me know I was approved and walked me through the signing process. Once done, I received all the information and received a Welcome call. Once the Welcome call signing was completed and I received all the necessary documents, I was able to create my account online. This was by far the easiest process I have ever done.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    My experience was definitely great, very helpful people. It was very easy to get through, excellent work especially from Diana ** and Pamela. They were very helpful, I am very satisfied with the help I received. It definitely gives a great perspective to the company.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 29, 2020

    So far so good. Just would like to reserve my opinion until when the program is over. But if you all insist, I found them a great help at getting things rolling. At least I have a creditor that drives me crazy and everyone of your reps give me the same answer which helps. The creditor lies to me, but for some reason I trust you over them, even though I only just recently became acquainted with you. Ask me again after 3 years.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    My experience with the representatives was very professional, detailed, and knowledgeable. They gave me a peace mind that I made the right decision to accept this program with National debt Relief. Upon searching for other programs to get help with my financial issues. National Debt Relief gave me the confidence to solidify my decision. Job well done!!

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    Verified purchase

    Reviewed April 29, 2020

    Dear National Debt Relief, I was very pleased with the service I received from Matthew and Kayly. It was an easy process and I am very happy to be doing something that will give me peace of mind. Thank you, Jewel **

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2020

    So far the customer service agents I've talked to have been good. There was a message somewhere in the process that suggested I not change my address for certain banks, but I didn't write down which ones those are. So if someone could tell me that would be helpful. Thank you.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    Very happy with my experience speaking with Tosha when I first reached out to National Debt Relief. She was so helpful and trying to explain everything. Amanda ** was my welcome Person I spoke to and she was wonderful to have helped me go through all the final details. I would truly recommend others who are dealing with hardship to reach out to national debt relief to see if that could help them as much as it helped me.

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    Verified purchase
    Customer ServiceStaffFollow-Through

    Reviewed April 29, 2020

    Very Helpful and knowledgeable. Explained everything in detail. Made sure I understood all fees and impact to my credit. Answered all my questions. Emailed all corresponding documents. Followed through at the end of our conversation to make sure I was satisfied.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2020

    Representatives were well informed and very helpful throughout the process. It was easy to get started with the program and I look forward to resolving my debt issue to move forward. I will be able to follow up with the process as it continues.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2020

    Simon and Diane were very informative and helpful. They both took their time to make sure that I understood the program. They asked questions to make sure that I understood, and they allowed me to ask questions in which they answered knowledgeably.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    Ronda and I have found the interaction with all of the agents to be above reproach. They were very clear as to what was to be done and how it would help us regain our status in the financial world. They answered every question promptly and clearly. Their responses were understandable and if there was confusion, it was cleared up immediately.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    I feel very good about this program. I am glad that you are here to help me. The people I talk to was very nice and helpful. Thank you for your service. Have a good day and be safe. Sincerely Debra **.

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    Verified purchase
    Staff

    Reviewed April 29, 2020

    The service was fantastic. I talked to two different representatives and they were very professional and helpful. Also very helpful with the information that was given. Was very good and all questions were answered. I will recommend this to my friends.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 29, 2020

    He was very helpful, kind, professional, and answered honestly. He didn't mind answering and all of my questions, and going into this that is what I think is most important. Made me feel more comfortable about going through this experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2020

    When I called to inquire about the service and to explain me how the program works the person that I got was very cordial and understand my situation. He explain everything very clear and answer my question. Later a I got the call to complete my case or account and also there they were very patience to explain all again. Very please with the beginning of this process. Thanks.

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    Verified purchase
    Customer ServiceTimeliness

    Reviewed April 29, 2020

    Great one! Dealt with Jay ** in New York, a total pleasure!!! That same day had another call from Amanda, in Las Vegas, As great as before... I am very excited with your program!!! And looking forward to the future!!! Thank You!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 29, 2020

    They did great! A very professional team. They explained the whole process to me step by step. Any question I had was answered. They didn't rush anything. They took their time and made sure I understood what would happen when everything starts.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed April 29, 2020

    I was very satisfied, comfortable, and happy with the service. Krystina ** was very patient and explained specifically about the program and made sure I understood. She did not pressure me and gave me time to decide after she laid out the information. And the other lady that did the Welcoming was awesome too. They both were really nice and helpful. I have no regrets.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    Joe ** was very easy to talk to and he was very patient and was able to answer all the questions I have regarding my existing debt and help me save money. Thank you Joe and I would recommend to anyone who is in debt and trying to get out of the current situation.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    Both ladies I spoke with were amazing! They were very knowledgeable and helpful through this process. If I had any "stupid" questions or needed things clarified a few times, they didn't make me feel stupid nor did they come off inconvenienced!

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    Great help and super friendly. Explained everything very thoroughly. Made everything very understandable and easy for me to be confident in the program. I will be recommending to other friends and family who are in the same boat as me when it comes to debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2020

    My experience has been supportive and matter of fact, without judgement. I appreciate the thoroughness of each contact and ease of doing business over the internet and phone. I appreciate the easy portal and information on how to access the program. Each step is clear and understanding achieved before moving forward to the next.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    They were helpful in answering all of my questions and made sure that I knew what was going to happen before, during and after through the process. Also very detailed to make sure I knew how and where to contact each department if I had questions moving forward in the program.

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    National Debt Relief
    Response from National Debt Relief

    •Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed April 28, 2020

    So far so good! I just signed up and everyone I have spoken to has been extremely polite and very informative. I have a good feeling about this and hope everything goes smoothly. I don't have much to say yet as I just got started. I'm looking forward to become debt free.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    My experience with the representative was very helpful. They explained everything to me on how they can help me get out of debt. Everyone I speak to was professional and answered my questions. I’m thankful that I reached out to National Debt Relief before going and filed for bankruptcy, and I am glad I reached out to this company. I know that I made the right decision and pleased that they can help me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2020

    Sagid ** has excellent customer service. He was able to answer all of our questions and explain the program in a manner that we were able to fully understand. Our welcome call representative was also excellent. They were both a pleasure to work with. I look forward to working with the success team.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    Sharde ** was extremely helpful through this process as we did not want to go this route; however, she was very reassuring everything would be fine. Anthony was also very helpful and reassuring! We look forward to being out of debt and appreciate you assisting us. Thank you!

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    I applied for debt relief and was extremely satisfied with the assistance I received. The two associates I spoke with was very understanding made me feel at ease. They have taken a load off my chest and I'm looking forward to a debt-free future.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    The reps I spoke with were very helpful and understanding. I had been really self-conscious about the debt I had accumulated and had no idea how I was going to make it out. National Debt Relief reps broke everything down and explained the process.

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    Did a great job and thank you for your help in these hard times. Everything was explained in a clear and easy matter. Will recommend this company to anyone that is in need. Once again thank you for all your help.

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    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed April 28, 2020

    When speaking with Taiji, she was very professional and thorough with my questions - her answers. Later I received a call from a nice gentleman (don't recall his name) and he reviewed my agreement with me and again answered my questions. Overall I think I made the right choice choosing NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2020

    Kenny was such a kind soul! He didn’t care my kids were being loud, he loved it! He took the time to listen to me and he was very thorough! I highly recommend him for a raise! When I couldn’t talk on the phone he was polite about it and always called me back!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 28, 2020

    The customer service was very efficient. The representatives were polite and very informative and clear with their directions. The estimated savings provided is worth the temporary negative credit hit. They have already taken so much stress off my shoulders. I’m excited to become debt free!

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    Verified purchase
    Staff

    Reviewed April 28, 2020

    After worrying about my debt for so long I found out that it was so easy to get my debt taken care of with National Debt Relief. The people that I talk to were so friendly and professional they made me feel at ease. I am truly thankful National Debt Relief! I think they are a Godsend. May God bless you All!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 28, 2020

    Both representatives I spoke with were very patient and helpful on the phone. They answered any and all questions I had in great detail and were very transparent the entire time. I was a little apprehensive at first, but the two representatives helped ease my concerns. Thank you for all your help.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 28, 2020

    Loved the service and straightforward answers... very helpful and made this experience very comfortable. I cannot wait to start this journey and get debt free... if you were thinking of getting out of debt this is the company to choose. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 28, 2020

    The person that sign me up was very professional and explained everything so simple, it was hard not to understand. I am very satisfied with National Debt Relief program. Can't wait to get started. Looking forward to paying this debt off.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2020

    Laurence ** and the Customer service person were very professional and helped me tremendously. This is a bad time right now, but they really eased the tension that comes with having debt accruing with no end in sight. They were organized and efficient with the paperwork and it took no time at all to review what I needed. My friend referred them to me because they helped her too!

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    StaffBilling

    Reviewed April 28, 2020

    The process was easy and did not take a long time to complete. My counselor was efficient and very patient. He answered all of my questions thoroughly and in a manner that was easy for me to understand. I was pleased every step of the way and now I feel confident that I can get back on track without the stress of not being able to pay all of my bills. Thanks NDR.

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    Verified purchase
    Customer ServiceTechStaffRates

    Reviewed April 28, 2020

    Great, very informative. Thank you for your assistance. If I have any more questions, I'll call. I'm grateful that I'm receiving help to free myself from high-interest debt. Three years to get myself out of this situation. They went over all parts of the process and the contract.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 28, 2020

    I am impressed with, and ultimately thankful for, NDR's customer service and overall professionalism. Everyone I spoke with was caring, informed, and genuine. I finally see a light at the end of the tunnel, and I'm looking forward to getting there.

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    Customer ServiceStaff

    Reviewed April 28, 2020

    I was happy with the wonderful service of Taj and the thoroughness of the person handled my welcome call. I look forward to working more with those at National Debt Relief. I would recommend them to others needing help. Thanks.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed April 28, 2020

    Updated on 10/07/2021: All of our questions have been answered clearly and we're able to track the program. They give us check calls often, to check to see if everything is okay on our end, and if there are any changes that come up or if there's a new offer from one of our creditors, they call us immediately. They continue to contact us either by phone or text until we respond. If I need to talk to someone at any time, they're always available. So far, everything has been fine and I'm satisfied.

    Original Review: Getting started. Great experience thus far. Thanks National Debt Relief for your commitment to helping America get debt free. We are so excited and looking forward to the future. Thanks for giving us this opportunity. Can't wait to experience the freedom that will come along with being debt free!

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    Sales & MarketingStaff

    Reviewed April 27, 2020

    Great experience with everyone in the company, will give out your information if I know anyone else in debt, very nice people dealing with and very knowledgeable, they helped me with all my questions and concerns, since I got the company from a television commercial.

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    Customer ServiceStaffBilling

    Reviewed April 27, 2020

    Last summer I used credit cards to make an investment in my future. Things didn't work out the way I had planned. I didn't know how I was going to pay it all back without drowning financially. When I called NDR and spoke with Dean, he was understanding and informative. My customer service lady who helped me on the welcome call was very professional and personable making this a good experience. Thank you for the opportunity to get my finances under control so I can make smarter decisions with my money. Much appreciated!

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    Sales & MarketingRefunds & PayoutsStaffBilling

    Reviewed April 27, 2020

    Both Daniel and Amanda were incredibly kind and caring. This is a very difficult decision for me. I have tried to keep my head above water for many years, however recent situations have caused me to come close to drowning. In a few short months I would no longer be able to pay my bills. I thank you for not judging me or pressuring me.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    I am really happy with the customer service. They explained all the documents that I needed to sign and explained detail by detail the process and the customer service was great and so friendly. I would recommend all my friends.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed April 27, 2020

    Good and polite people who only wants to help you get out of debt. The monthly payments are affordable and would recommend to anyone. The program is easy to understand. And instead of you waiting thirty years to pay off your debt they can help you get it done in less than 4 without paying so much interest.

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    Customer ServicePunctuality & SpeedBillingRates

    Reviewed April 27, 2020

    Before I enrolled in their program, I felt helpless with my credit card debt. It was impacting my credit score, and I know I'm paying interest that doesn't ameliorate my principal sum. Then I found NDR through Google search and contacted them. Mike H. responded promptly and he made the process simple to digest, efficient and hassle-free.

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    Staff

    Reviewed April 27, 2020

    My rep was very helpful in explaining what I needed to do and de did very well about each step of the paperwork. I think this will be the best help for my situation. Thank you for all the help to get this situation handled.

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    Staff

    Reviewed April 27, 2020

    Both agents conducted themselves in a professional and understanding manner. Speaking about your debt issues isn't an easy topic to have with a stranger. However, Imani with National put me at ease from the start as she guided me through my options and alternative solutions to find resolution for my debt.

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    Customer ServiceStaffBilling

    Reviewed April 27, 2020

    Very good experience, both Steven and Karen were very helpful. I would recommend your service. It’s a real stress relief. The payment plan is very reasonable and the time. From the first call, I made everyone has been extremely helpful in this stressful time.

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    StaffTransparency

    Reviewed April 27, 2020

    The two representatives we worked with, Kesha ** and Greg from the Welcome team were very courteous, very knowledgeable, and extremely thorough in their explanations on how the program works and how we will be affected, both negatively and positively. Their patience with us is commendable.

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    Staff

    Reviewed April 27, 2020

    I was very pleased with the service I received from David and Lydia today. They were very informed and helpful. They made it very easy to get through the process and never made me feel inferior. I would recommend the company.

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    Customer ServiceStaffFollow-Through

    Reviewed April 27, 2020

    It was excellent speaking to your representatives. Mr. Josh ** and his colleague were excellent with phenomenal customer services, politeness, kindness, and understanding. Their means of communication was outstanding and straightforward. Thank you for making a hard time look easy and for helping my family get a fresh start and a promising future.

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    Punctuality & SpeedStaffBilling

    Reviewed April 27, 2020

    Fast and Easy. I have been making minimum payments for years and gotten nowhere with these balances. I can’t wait to see them disappear with the help of NDR. I was recommended to me to use them from a friend, and I am glad that I listened.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2020

    They have a excellent customer service. I'm very glad to start to work with National Debt Relief. The services in National Debt Relief is easy and fast, they give you very good advises, I love it!!! Thank you so much.

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    Reviewed April 27, 2020

    Was told how the program works, what's involved and how my credit would be affected. All of my questions were answered. I had already done some research so I knew a little about the situation I was in and what was involved to get out of debt.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    The service I received from the start of the phone call through the process was great at the introduction of Erica ** through the end of the call. The stress relief knowing that these debt would be taken care of by professionals people.

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    StaffBilling

    Reviewed April 27, 2020

    I have had a hard time figuring out what bills are being paid by you. Are you making those your payments to those companies. I just confused on how the process works. If I could obtain a copy of those payments you care making by the name of the company and not the bank.

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    National Debt Relief
    Response from National Debt Relief

    It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We’ll will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed April 27, 2020

    I would say all the Reps. I spoke with were very kind and really knowledgable. Tangela ** is a wonderful Rep. for your company and also Lupe with my welcome call, made me feel welcomed into the debt relief program. They went over every step and answered all my questions so I understood the program. Thank you so so much!!!!

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    Staff

    Reviewed April 27, 2020

    Easy process. Duane and Brittany, very friendly, helpful, and patient. They got me through the process in a very timely fashion. Looking forward to working with NDR. I feel like a tremendous burden has been lifted off of me. Thank you so very much. Sincerely; James.

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    Customer ServicePriceStaff

    Reviewed April 27, 2020

    Very professional, no judgments, bilingual, great customer service. I call others first and I didn't feel as comfortable and it fact this one it's less expensive and way better. If you are looking to get out of debt you are in the right place.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 27, 2020

    Very smooth and easy signing up. Great workers and everything was made clear. Received all information quickly and efficiently. Follow up calls and any questions I had were answered quickly and effectively. Very thankful for this program, the help, and the awesome workers!

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    Reviewed April 27, 2020

    National Debt Relief has given me assurance that I won't have to deal with creditors who put out a summons on me. The previous program I had left me on my own to deal with a summons and go to file the paperwork at the courthouse.

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    Staff

    Reviewed April 27, 2020

    It is personally humiliating to come to a point where you give up and have no option. I appreciate the individuals not judging or making me feel worse than I already do. I haven’t felt criticism for being where I am and appreciate the support, help and guidance.

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    Customer ServicePriceStaffRates

    Reviewed April 26, 2020

    NDR has been tremendously helpful to assist me with my interest in tackling my debt. They respond immediately, the staff is very knowledgeable, and it has been a smooth transition to join. The rates are affordable and the program is manageable to those who are eager to pursue financial freedom. Thanks NDR for all your assistance, and I continue to look forward to our working relationship and my financial freedom!

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    Staff

    Reviewed April 25, 2020

    Very knowledgeable and informative workers. Helped me every step of the way and knew how to answer any of the questions that came to mind immediately and accurately to help build a stable foundation for starting what is initially a scary process.

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    StaffRates

    Reviewed April 25, 2020

    I had Matthew ** as my Debt Specialist - I give him an excellent rating by going through all the steps. My welcome person, a young lady (sorry I do not remember name) was very thorough as well explaining everything perfectly.

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    TechRefunds & PayoutsStaffBillingFollow-ThroughHonesty & Transparency

    Reviewed April 25, 2020

    Working with Mailk was a wonderful experience. He answered my questions honestly and with additional helpful information. He understood my anxiety about NOT paying my bills for the 4 months it took to start negotiating my payments with my creditors, as well as my apprehension with the hit my credit score would be taking. EVERYTHING they promised in the way of support material and contract was a promised. I pray I am as happy when the 24 months are complete.

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    Sales & MarketingStaff

    Reviewed April 25, 2020

    I found Caly to be very professional and supportive from the very beginning. I never felt pressured, which was great. She was always okay with repeating information so I was completely clear, which was needed at times. I could tell she really cared.

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    Staff

    Reviewed April 25, 2020

    Tyler ** was my Debt Specialist and I could not ask for a more pleasant person. He was very informative and went through all of the paperwork with me. He answered all my questions. He was very patient even if I asked the same question twice. Valerie from the Success Team also very pleasant and went through all of the information with me. All in all the experience was informative and presented in a pleasant and yet businesslike format. The session did not put any pressure on me to sign up, I would recommend NDR to anyone that needed financial help.

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    Customer ServicePriceStaff

    Reviewed April 25, 2020

    Everyone I talked to was very polite, nonjudgemental and cared about helping me. I appreciated being able to call and ask questions anytime I needed. I am just starting but feel already from the service they have given me that this is going to be a great experience and well worth the time and effort. Plus they are helping see a light at the end of the tunnel.

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    Punctuality & SpeedStaff

    Reviewed April 25, 2020

    Easy process, not long and very helpful staff for settling debt and earning financial freedom. Helping with debt is always a stressful and not easy, but through National Debt Relief I was able to quickly get approved and they help track and monitor progress as well.

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    TechStaff

    Reviewed April 24, 2020

    I would like to thank both Brianna and Marvo for their professional and courteous help in guiding me through this process. Both Brianna and Marvo explained everything thoroughly so I have a good understanding of my contract with NDR. Thanks to both of you!

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    Staff

    Reviewed April 24, 2020

    This was one of the hardest things I ever did but everyone I dealt with especially Imani that is a very valued employee. she definitely deserves recognition! Your company is very lucky to have her. she made a hard time so easy! Please thank her for her hard work. So patient and understanding!

    Richard **

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    Contract & TermsStaff

    Reviewed April 24, 2020

    I am truly grateful for the experience enrolling in the debt relief program. From start to finish every agent was very polite, informative, knowledgeable, and thorough in explaining every step of the enrollment process; the company and the client's responsibility. I believe that my decision to get relief through this program was a well informed one. I was especially appreciative that I was not overwhelmed with exhaustive fees for services. Thanks to an exceptionally Five-Star team.

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    Punctuality & SpeedStaffTransparency

    Reviewed April 24, 2020

    Nice. Was informational and fast. To the detail explained. Very pleasant. Professional and to the point. With detail explanation and paper breakdown to look at to make a decision. Very happy, relieved that at this time. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2020

    My customer service representatives were very helpful. They explain all that I needed to know concisely and fully. They were able to work around my schedule which greatly helped me. I would certainly recommend the customer service representatives that I worked with.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2020

    My privilege to thank Ms. Sam ** and Cindy for their expertise giving me a very clear view/representation and understanding about this program. I greatly appreciate them for their prompt response and execution. May God continue to bless the National Debt Relief program and all members of the Team.

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    Staff

    Reviewed April 24, 2020

    I wanted to let everyone know that I had a wonderful experience with National Debt Relief. They are all very knowledgeable and professional. I would not hesitate to recommend them to any of my friends that need some help. That is how I found National Debt Relief. I was referred by someone I trust implicitly.

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    Staff

    Reviewed April 24, 2020

    Made a stressful experience less stressful. Look forward to having my debt gone. Thankful for the support and help with all the information. Kept things simple for me and process was very smooth. Thank you for all the great work and support that your team provided me. I know without this team I would have ended up in a very big financial problem.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2020

    From the first phone call, they were very helpful! And answered all of my questions. They explained their company thoroughly and told me how they could help me in my current situation. They were quick and efficient with helping me to create a positive and realistic Debt Consolidation program that would fit my financial needs, thus helping to put me at mental and financial ease! I am very happy with the program so far and I am looking forward to their guidance in also helping me improve on my credit score.

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    Customer ServiceStaff

    Reviewed April 24, 2020

    Great customer service, friendly, very helpful and courteous. I would greatly recommend to friends and family or to anyone. They were straightforward and to the point. Helpful in every way. The best service I have received thus far. I gave them five stars!

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    Staff

    Reviewed April 24, 2020

    My experience was very good so far. All questions were answered up to this point. Everything seems very simple to understand. We liked that they were not trying to sell us but still gave good suggestions. I would definitely recommend a friend at this point.

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    Customer ServiceStaff

    Reviewed April 24, 2020

    I think both agents did a amazing. I had no problems and their communication was very clear and understood. I even had a few laughs with Jay, both agents deserve a higher pay grade, great job! Thank you for all your help, you both put a smile on my face and made me feel relief that National Debt Relief is here for me.

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    Customer ServiceStaff

    Reviewed April 24, 2020

    Wonderful Experience. Debt explained to me and Brian ** was very Professional. He explained everything and made it clear so that I was able to understand everything. He was very thorough and a pleasure to deal with. Mr. ** made it very clear to me exactly what I had to do and what my obligations were. He forwarded all the emails on them matters that we had discussed.

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    Staff

    Reviewed April 24, 2020

    In my experience with Christopher was what I would consider a Great experience. Christopher was great to deal with, very convenient and professional. It was easy process and everything was explained in detail. I would highly recommend this service to all of my friends and family who need this service.

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    Staff

    Reviewed April 24, 2020

    Good service, went through all the information I needed to hear about the service. Will recommend service to others in need of debt relief. I’ve needed to do this for a long time and was nervous about doing it but they made it super easy to understand and were helpful throughout the entire experience.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceCoverageStaff

    Reviewed April 24, 2020

    Everything was reviewed and explained thoroughly until I fully understood all matters. Was an excellent call on every front. She covered all bases patiently and friendly. I exited the call with no questions and feeling like I knew exactly what was going on.

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    Staff

    Reviewed April 24, 2020

    Great review. Wonderful experience with Javier. He was very patient and professional. This program seems to be straightforward and I do look forward to finishing it. Thanks to my initial set up with Michael **. I also had a great experience with him. He was also very helpful and professional.

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    Customer Service

    Reviewed April 24, 2020

    Everything and everyone that I talked to was very nice. Made the experience so much easier and self explanatory. I was super nervous to call about my debt because I was ashamed of it but they didnt make me feel like it was a bad thing at all. I'm so grateful for y'all and so happy that I called y'all to get this process started.

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    Staff

    Reviewed April 24, 2020

    Greetings, So far this has been a very positive experience. I have been helped by positive and courteous individuals with an informed knowledge about what is being accomplished. I am happy to have received the help I am getting and hope to finish this program successfully. I believe these people and this entity will help me accomplish this.

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    Staff

    Reviewed April 24, 2020

    Consolidating debt. the process was easy and fact. Very professional. Listening well. I really pleased with the whole process. Especially with the process of confidentiality. I've done debt consolidation before but I think this is more organized. Simple. Time management was amazing. Especially I enjoy working with Paul. He was very compassionate.

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    Customer ServiceContract & TermsStaffHonesty & Transparency

    Reviewed April 24, 2020

    So far my experience with National Debt Relief has been great! Every phone call I have received has been very informative and clear. During this unsure time, NDR has put me more at ease about the program and has explained everything very well. I loved how Oscar walked me through each and every paragraph of the agreement via phone together before I signed anything. The process made me feel comfortable and sure there was no hidden fees or "fine print" to be missed.

    Thank you National Debt Relief staff for helping me work towards financial freedom.

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    Staff

    Reviewed April 24, 2020

    My account was handled in a very pleasant manner, the agents explained all the steps in a very professional way and made every effort to make this an easy process. I would highly recommend this company to anyone who is searching for debt solutions.

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    Staff

    Reviewed April 24, 2020

    Both of the individuals I spoke to in starting my process were great and helpful. They answered all of the questions I had and always made sure I understood what they were talking about. I am so excited to get this process going and my debt paid off!

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    Refunds & PayoutsStaffBilling

    Reviewed April 24, 2020

    Confident that NDR can help me get out from my deepening debt, where my present situation of this pandemic has decreased my ability to work and earn to be able to pay my incurred bills. I don’t want bankruptcy, I don’t want consolidation, but when I found National Debt Relief, I feel that they can help me!

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    Customer ServiceStaff

    Reviewed April 24, 2020

    Since the first call Theodore was helpful in answering all my questions and concerns over the program. Breana was helpful with welcome call and information on all beginning process. I hope this will be a very good experience without the stress of my creditors.

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    Customer Service

    Reviewed April 24, 2020

    This program is almost too good to be true! If you plan to do everything possible to get out of debt than NDR is your answer. They called to discuss my options with in minutes of submitting my request. They were also happy to answer all of my questions.

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    Staff

    Reviewed April 23, 2020

    It was fine; Daniel was very thorough. I'm sure I will have questions but don't know them yet. However, I feel confident I could go back to him with my questions in the future. This is a scary experience to go through and I hope I don't have to owe the government money and have creditors who won't deal with me in the future.

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    Staff

    Reviewed April 23, 2020

    Setve **, really helped me out and made a better deal for me moving forward. Very thorough. My Experience with this program so far has been very positive. Thank you for the time and the help to get me back to my future.

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    Staff

    Reviewed April 23, 2020

    I feel like the representatives tried to do a good job explaining how everything will work. They were very pleasant and seemed willing to answer any questions. They were also very professional and polite and efficient in moving through the information.

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    Staff

    Reviewed April 23, 2020

    Had a great experience with Edward and Evelyn. Both thoroughly explained the process for this and made it all seem very easy and easy to understand. Any questions that I may have had they were able to answer it very well and relieve any doubts that I may have had.

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    Staff

    Reviewed April 23, 2020

    The help I was given was amazing. Very thorough and very informative. I would highly recommend National Debt Relief to anyone that is struggling with debt. I was treated like a real person with real feelings. The people we dealt with were very considerate and very professional.

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    Staff

    Reviewed April 23, 2020

    Very thorough and detailed. The two people I spoke with were very courteous and explained the program quite completely. A very pleasant experience and I’m hoping the program works out well. I would highly recommend NDR to friends and family.

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    Customer ServiceStaffBilling

    Reviewed April 23, 2020

    I was deep in credit card debt and I needed help, so I called National Debt Relief. I was treated very well by the representatives that I spoke with and they explained everything about the program & eased my mind. I now know everything will be ok and I don't have to worry about my finances and sleep a little better at night.

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    Staff

    Reviewed April 23, 2020

    My experience was excellent. Nickolas ** has the patience of a saint! Everyone I spoke with was so kind and professional and helpful. I’m 72 and not very technologically advanced. Everyone was patient with me. Especially Nickolas who deserves a medal. Such a kind man.

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    StaffRates

    Reviewed April 23, 2020

    I was pleasantly surprised at how helpful and friendly your staff was and how much interest they expressed in getting some debt relief for me. I am very happy with the program and look forward to getting starting and finishing successfully.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    I was very pleased with how reassuring and efficient the staff members were. They were able to answer all my questions and they were very respectful and understanding during our conversations!!! I definitely feel that I made the right decision!!! Can't wait until I am debt free!!!

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    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    Fast, accurate, helpful, nice, professional! Quick, easy and painless so far. Thank you for all your hard work and assistance. We needed more help than we even imagined, thank you for making this transition to getting us able to breathe and start living our best life.

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    Staff

    Reviewed April 23, 2020

    Everyone was very knowledgeable about what they was telling me. They made sure I understood everything they was telling me. Glad to be able to get my debt down. I really love how they told me everything then made sure if I had any questions.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    Process was quick and easy and well explained. Everyone was very helpful and really know what they are doing. Glad they are here to help. Can’t wait to be debt free because of this process. Thank you for the good experience so far.

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    StaffBilling

    Reviewed April 23, 2020

    Friendly and no judgment on me. Awesome service. They went through the forms with me and explained everything making sure I understood everything. Took my first step hoping to get debt free and raise my credit score and begin to enjoy more out of life instead of having to worry about payments for credits.

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    Customer ServiceStaff

    Reviewed April 23, 2020

    All the representatives have been very helpful, from Edwin to Christina who handle my welcome call. They were both very patient with all of my concerns and questions. I would recommend National Debt Relief to anyone struggling to get out of debt. Hopefully in 4 to 6 months, I can start feeling better about the situation I put my self in.

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    Customer ServiceStaff

    Reviewed April 23, 2020

    The representatives were very kind and courteous. My business was handle very Professional. They were very patient and caring. I would highly recommend NDR to all my family and friends. I looking forward to working on becoming debt free. I am elated that I took the time to give y’all a call.

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    Customer ServiceStaff

    Reviewed April 23, 2020

    Everyone was professional and very helpful. I look forward to working with you. I am looking forward to working with them. Connor and Brandy were both very informative and receptive to my questions and concerns. They addressed all of them and the follow up was fantastic.

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    StaffRates

    Reviewed April 23, 2020

    Supportive professional and explains with knowledge and understanding. I didn’t feel burdened with guilt due to my lack of mishandling my funds as they walk me. Thank you for my interest being your goal in assisting me throughout the entire process.

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    Customer ServiceStaffTimeliness

    Reviewed April 23, 2020

    Edward and Karim are very nice and helpful, very polite. I appreciate them. Very informative, knowledgeable, thoughtful, answered all my questions. Edward made sure the next day that I received my call from Karim and Karim was very nice to help me set up my account as well. They are both very very nice. Diana **

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    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    Travis, Nathalie and Brianna were very helpful in explaining all details of the service offered by NDR and the obligations both I and they would have. I had been let down by a lender who had promised to refinance but did not understand that I had had all the right documents all along, to proceed. Consequently my credit score suffered waiting too long to support the debt. So now things are rather difficult - but I will be able to turn things around with NDR with a lot of focus and hard work on my part and theirs.

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    StaffBilling

    Reviewed April 23, 2020

    So far so good. Ms. ** was very nice and helpful. She answered all of my questions and gave me very good advice. She really eased my fears about enrollment and helped me get a payment that I can afford.

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    Staff

    Reviewed April 23, 2020

    My experience signing up for your program. Kathy ** could not have been more professional and gave me great confidence in both her and your co. I would enthusiastically recommend her to others. Since I'm just starting the program I can't say much more at this point.

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    Customer ServiceStaffTransparency

    Reviewed April 23, 2020

    So far our experience has been a good one. Brain ** did an outstanding job, he answered all our questions, he was also very transparent about the program. Sorry I could not remember the representative that helped me on my call to the Welcome Team. She was very transparent as well, and answered all of my questions. Thank you and your team.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2020

    My appointment with Darius ** was at 12:15 pm, and he was on time. We talked a few minutes about the debt relief program and how it would benefit we in the long run. Then he explained to me each section of the program and asked me if I had any question, if I did he explained it to me. He was very helpful and very professional at his job.

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    Rates

    Reviewed April 23, 2020

    I am highly satisfied with my NDR experience. Every step in the process was clearly explained and all questions were fully explained. Both members of the Client Success Team which I spoke with were exceptional. The entire process was easy and required very little time. I feel a little bit of peace, stress, and a weight has been lifted off my shoulders. Chose NDR because the company is highly rated by the BBB. I can see why.

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    Customer ServiceStaff

    Reviewed April 23, 2020

    A tremendous help, went over all paperwork completely. Very knowledgeable about things I should do and not to do. Told me what to expect when creditors call and what to do. Tyler explained things to me so I could understand them, is a very nice person. I will definitely recommend National Debt Relief to anyone else.

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    Customer ServiceStaff

    Reviewed April 23, 2020

    Very good customer service and great listeners. Such great helpers and great response with all my doubts. Next time will definitely recommend them. Such a great team. Very nice employees and great technology and great response and great listeners and great opportunities.

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    StaffTransparency

    Reviewed April 22, 2020

    I'd like to express my appreciation to Mr. J. ** and Ms. ** for being very transparent (no trickiness) and very thorough. Even though it is a lengthy process, they were both very kind, patient and considerate and because of this I was relieved of much stress! Thank you very much!

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    Staff

    Reviewed April 22, 2020

    This is not something anyone looks forward to doing. But due to the pandemic and current issues, necessary and unavoidable. Carlos was very professional and friendly through this process. Explained how the process works and reassured me that NDR would be there to help.

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    Staff

    Reviewed April 22, 2020

    Curtis ** and his coworkers have done, and are doing an amazing job. Very courteous, knowledgeable, thorough, helpful, and understanding. Really put my wife and I at ease. We are so excited about FINALLY getting out of debt. There is now a light at the end of the tunnel, thanks to Mr. ** and his team!

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    Customer ServiceStaff

    Reviewed April 22, 2020

    I needed help with my debt and the two people that have helped me over the past two days were, personable, patient, accurate, informative and caring. They each, respectively explained every thing in detail to me. I felt confident with having made the call to National Debt. to move forward towards debt. Freedom.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2020

    I found the process easy and the people I talked to were a wonderful... Thank-you for helping me and being so kind. xoxoxo. Thanks, Angela B. **. EVERYONE THAT WORKS HERE IS WONDERFUL. I CAN'T WAIT TO START THE PROGRAM. I HOPE I MADE THE RIGHT DECISION.

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    Customer ServiceTechStaff

    Reviewed April 22, 2020

    Awesome service from both my Initial and Welcome calls. Both Aaron and Mickey were extremely professional and warm at the same time with me retaining a great understanding for the program. This despite myself being terrible with contracts and through. Thanks everyone!

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    Customer ServiceStaffBilling

    Reviewed April 22, 2020

    I wasn’t sure that NDR could help me. I made the call and spoke with a knowledgeable professional person. He walked me through the steps, and I able to put a cushion between bills being paid and being able to eat. I will be forever grateful to NDR.

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    StaffRates

    Reviewed April 22, 2020

    I am highly satisfied with mt NDR experience. Every step in the process was clearly explained and all questions were fully explained. Both members of the Client Success Team with which I spoke were exceptional. The entire process was easy and required very little time, Chose NDR because the company is highly rated by the BBB. I understand why.

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    Staff

    Reviewed April 22, 2020

    I have nothing but good things to say. Everyone I spoke to was professional and kind and did everything in their power to help me. Every question was answered thoroughly. There was no judgement at all. Thank you so much!

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    Punctuality & SpeedStaff

    Reviewed April 22, 2020

    Great service with well thought out detailed answers. Very proactive and willing to help. Was quick to provide service and was able to greatly assist me with my credit issues. Would recommend to anyone else who is thinking of doing this.

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    TechStaff

    Reviewed April 22, 2020

    Very helpful and professional service. A much needed service for us during this Worldwide COVID 19 crisis. All the contract language was explained in easy to comprehend terms. If there was anything that wasn’t clear to me they took the extra time to explain.

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    Contract & TermsStaff

    Reviewed April 22, 2020

    Helped me with setting up the settlement agreement and process. Well explained everything. They patiently answered all my questions. They give me a lot of insights about the debut relief program and the process of achieving success. They also explained how the law protection works for me and I think that is a very important layer of protection that I will need.

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    TechStaff

    Reviewed April 22, 2020

    All of the representatives I interacted with were very professional and spent the time to make sure I understood every aspect of the contract. I am very happy that this service is available to assist me in getting out of debt.

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    Staff

    Reviewed April 22, 2020

    I had a wonderful experience dealing with Nathaniel and the the welcoming team. This are hard times on many of us and it is my hope this will work out as smoothly as possible. I will definitely recommend to anyone in need of help.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2020

    They were very helpful, compassionate, friendly, well informed, took their time with my questions. And I feel they’ll be there if I have any other questions. Very confident in this process and very excited too!! In knowing this will all be resolved within a short period of time.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 22, 2020

    Both associates I spoke with were very helpful and knowledgable. The process was quick and painless. The ability to enroll over the phone was nice. I am excited to become debt free!! It was amazing to hear what I would have ended up paying the the credit card companies with the balance I had.

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    Staff

    Reviewed April 22, 2020

    All the help I received From Anthony was Great!! I feel so much better now that I have a plan to be done and out of debit in 3 years!!! He understood my situation right now with Covid19 pandemic going in and my loss of 3 jobs right now. Thanks you for working with me!!

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    Customer ServiceStaff

    Reviewed April 22, 2020

    This was a very clean process with lots of helpful information. The team is very thorough in their communications. They were very knowledgeable of the process and answered all of my questions very well. They were also very friendly and willing to help.

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    Staff

    Reviewed April 22, 2020

    I worked with James **, he was very understanding, thorough and made sure I totally understood the program. I think this is going to meet my needs very well. It was great working with NDR! I am looking forward to completing this program.

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    Customer ServiceStaff

    Reviewed April 22, 2020

    So far it's been a very good Start! I'm hoping the result will be as good as my initial feelings. The people helping us on the phone thru the process were very helpful and friendly. We are very excited about the outcome of this.

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    Staff

    Reviewed April 22, 2020

    I appreciate the employees that I worked with (Sebastian and Diane). They were both very professional and informative while putting together my plan. I did not feel judged due to my current financial situation. I am now hopeful for my financial future and feel a great weight lifted off my shoulders. Thank you!

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    Staff

    Reviewed April 22, 2020

    What a relief to know that I am on my way to a better financial situation. Thank you to Lafayette ** for your help in leading me through the process to start my path to increasing my credit and achieving financial freedom. I hope that more people will take advantage of the NDR savings program to eliminate debt and reestablish their credit score. Blessings to you all at NDR!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 22, 2020

    Robert was an amazing rep. He was clear and concise and we got through the whole process very smooth and quickly. The Welcome call rep was also very nice and supportive. I feel they educated me along the way. I hope to be debt free real soon!

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    MaintenanceStaff

    Reviewed April 22, 2020

    I would like to shine a spotlight on David **! Not only has he been wonderful in helping to explain I great detail the terms and conditions and the process we chose to go with, he is also one of the most patient and kind person I've had the pleasure of dealing with ever! He's become more of a friend than a representative. Not one time in any of the many conversations we had did he try to rush us or pressure into making a hasty decision and during our decision period I actually had a death in the family that really struck a hard blow to all and David remained patient and above all else helpful.

    He has provided my family with hope and made us feel like despite everything we're suffering from will in fact pass and we will once again be able to hold our heads high. The only complaint I have is that I'm not able to shake that man's hand! I hope that whoever reads this will pass on our gratitude to David **! My family is super excited to get started on breaking the chains that's held us in place for so long! Thanks again.

    Sincerely, J.C. , and Dorothy

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    Customer ServiceStaff

    Reviewed April 22, 2020

    Everyone was helpful and very friendly during this hard time in my life. I appreciate your service treating me as a person. I enjoyed the few conversation laughs during my calls. It's nice to feel not looked down upon in my financial status.

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    Staff

    Reviewed April 22, 2020

    Thank you! Everyone was wonderful to work with, even though I know I made this mess myself no one made me feel bad or ashamed. They are so encouraging and helpful! I think last night was the first real night I slept soundly in a long time! Thank you.

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    Staff

    Reviewed April 22, 2020

    I have had a great experience so far. Very happy. I appreciate the willingness to help and information provided. I hope I can pay off my debt soon with this. Thank you so much. I also really like how you guys have taken the time to really explain to me my options.

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    Staff

    Reviewed April 22, 2020

    Kristen was accommodating to my needs and her accuracy of getting me taken care of to start this program in relieving my debt I am so pleased. She used clear and concise language. Thank you National Debt Relief. Thank you also Alexa ** for taking the time to sign me up.

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    Staff

    Reviewed April 22, 2020

    The process was easy to understand and clearly given. At all times I was treated with the utmost courtesy and any question that was asked was answered well. I would suggest this procedure to any friend that needs this type of help.

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    Staff

    Reviewed April 22, 2020

    I am amazed at the thoroughness and assistance with your program. I look forward to our continued relationship in settling my debt. I was buried in my doubt and I finally have hope in getting back on my feet. Thank you so much for all of your help!!

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    Staff

    Reviewed April 22, 2020

    Very well explained, easy to understand, way too much information at one time hard to keep up with. Everybody seemed well informed and easy to talk to and very understanding. This is my first time in a situation like this and I'm hoping this goes as well as possible.

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    Staff

    Reviewed April 22, 2020

    The service was amazing, Jakeith and Marjorie were so professional and extremely polite. They were able to assist me in getting signed up and ready to start a debt free life. They made it really easy and were very patient with me and answered all my questions. Stay Safe and Healthy, Thank you!!!!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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