National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (51,527)
- (5,571)
- (1,370)
- (601)
- (516)
Popular Mentions
- 4,979,180 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,979,180 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 24, 2022
I have been with the company for 11 months now. They settled 3 of 6 credit cards for me. According to me they have done an amazing job. I appreciate their performance and I will not hesitate to recommend a friend to the company. Thanks again.
Reviewed March 24, 2022
We been trying to catch up with our debt since early 2010’s but as much as we tried something happens family emergency or biggest one when we get hit with bedbugs in 2013 we lost everything to include our emergency savings. I even try to consolidate and pay but most of the banks wasn’t willing to help us. We finally started looking debt consolidation and the best thing we did. It’s a long time commitment but it’s working exactly the way it’s supposed to. We have already paid off three creditors and two on the plan for the next few month.
Reviewed March 24, 2022
I had a great experience. The agent (Emilio **) I spoke with was extremely helpful and explained everything in great detail. If I had questions he was more than happy to answer them. He found me a great solution to my problems.
Reviewed March 24, 2022
The representative, Brian was very friendly, helpful, and easy to understand. He took the time to explain how the hardship program works; as well, what I will accept from the creditor, and responded to all of my questions. In addition, the forms and the format were easy.
Reviewed March 24, 2022
Had a wonderful specialist, Kathryn was nice and polite, read all the rules and regulations, and do and don’t, and says National Debt would always be there for me. I still have a lot to learn about debt consolidation, about late fees adding upon the cards.
Reviewed March 24, 2022
It was a great experience & relief to know I can finally pay off my super high interest rate credit cards & personal loans. My recruiter was great, he made it a easy experience. I will recommend this company to friends & coworkers to see if they can be helped.
Reviewed March 24, 2022
Communication with NDR has been good. When they're able to settle something, they let me know. They settled a debt recently, which was great. Hopefully, I'll be able to save up and pay the rest of it off so my credit score can go back up. The process takes a while to get someone on the phone. It would be nice to get a reoccurring email with a way to contact them once a month. I'm okay with calling if there's a number that I can get ahold of someone rather quickly. An app would also probably help out a lot more because you don't want to talk to robots.
Reviewed March 23, 2022
I’m just starting the program but I'm very hopeful and excited - Stacey was such a great help and so easy to work with and talk to! I am excited to be debt free in 50 months and for the thousands I'm saving in interest!
Reviewed March 23, 2022
The process was lengthy, I understand why. My agent was very informative and knowledgeable. I believe the agent taking the application should also be the one to make the pre-approval. That would save a bunch of time. I believe I was on the phone over an hour and a half. Like I said, I understand it's a process and it must be complete with all the necessary information. That is the only reason I gave 3 stars. If I had instant debt relief, it would be 5. I just hope I don't find out the "the catch" in this process other than the ding in my credit score.
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed March 23, 2022
The agent was very helpful, very honest and very honest and answered all my questions. I explained my hesitations and concerns to him and he helped me understand the process so that I was comfortable with it. I was very impressed
Reviewed March 23, 2022
I had a great experience today. My girl was awesome. Very professional and on point. She exceeded my expectations. I couldn't ask for a better experience today. Everything was handled in a timely manner. I can't wait to do more business with this company
Reviewed March 23, 2022
They were very helpful. They were very kind and answered every question that I had ask or had to ask. I love talking to them and they tried to get me more help. I’m so thankful for the help that I got.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed March 23, 2022
Jermey ** help us greatly setting us our Debt Relief. We understand what needs to be done and we feel we have made a good decision to go with your company. Thank you for the time it took to explain everything.
Reviewed March 23, 2022
Tee was professional and confident about his company and the plan I agreed to. He was personable and friendly and made me feel like I was making a good choice with debt consolidation. Easy set up process. I got off the phone yesterday evening feeling confident I had made the financial decision I could. Highly recommend!
Reviewed March 23, 2022
The rep who helped me was very informative. He gave me an idea of how long it would take and what would happen. It affects my credit, and he gave me a lot of clarity so that I can make an informed decision. That's why I felt so comfortable. He seemed very helpful for what I was looking for, and it's what I needed at the moment. I did the monthly automatic payment to National Debt Relief so that they can pay off all my credit card debt. I did it for over a year, and it just helped out. The only thing they weren't able to help me with was my student loan.
National Debt Relief calls pretty often, and whenever they're going to close out one of your accounts, you have to approve. There's an approval document that I had to do, so I knew exactly which one they were working on. Overall, it was a good experience. They helped me get out of debt. There are pitfalls when going down this route though. I have to now work on building up my credit, so it's not like I can go out and purchase something. It's helpful to make sure people get all the information. They need to make sure that when they do the debt relief, they're not planning on doing any major purchase that they need their credit for. Still, this is a good option for many, especially if it's to get out of that hamster wheel and to be able to move forward because you can get really caught in just interest rates.
Reviewed March 22, 2022
They were good and they answered all my questions. They were also flexible if I needed to move the payment plan date. When I called, they were very respectful. It was very quick and easy to deal with. It wasn't a hassle.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed March 22, 2022
Lindsay was very thoughtful, patient, attentive and considerate. I wanted to get rid on credit card debt for good. He went through the complete process with me. He would ask if I had any questions about the material presented. If you struggle with credit card yo-yo debt, this could end that.
Reviewed March 22, 2022
1600 original loan reduce to 8000 plus 4000 NDR’s fee. I think that’s still a lot of charge but better than 1600. Customer service was great. He explained clearly and patiently even though I kept asking the same questions. That’s why I gave 4 stars
Reviewed March 22, 2022
Agent Sol ** was very helpful towards my financial concerns. I am still waiting for the process to begin but as of now, I would definately recommend this program to others with similar need. Thanks for all of your help!
Thanks for taking time to mention Sol while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed March 22, 2022
So far, my experience has been satisfactory in the sense that I always have obtained the answers to my questions. The people have been knowledgeable and willing to give me precise answers to my questions. Only complain is I have to wait a long time to get a person to answer my call.
Reviewed March 22, 2022
Our person was very nice however felt a little pressured. I still have reservations on if this process works. We are putting our faith in your hands. I honestly hope this works out for us. We felt a little pressured.
Reviewed March 21, 2022
I would like to stay NDR, has been very wonderful and helping me correct an issue that led to a negative review from me. They have honored, they have recognized and they have gone through months of hard work to help resolve this issue. I would like to thank Trina and Chris for helping me resolve the issue that originally took place. The company stands by their word they stand by their reputation. They are a very good company and I am honored to work with them again in the future when needed. I respect companies like this and they deserve a positive rating. My issue and my case is now closed. Thank you again to NDR for helping me.
Reviewed March 21, 2022
I only wish I had done this long ago. So far everyone I've dealt with have been friendly and informative. It's encouraging to know that help is only one phone call away. I can't wait to get this all behind me.
Reviewed March 21, 2022
Caliph was patient with understanding. He was ready and willing to answer any questions that I may have. He knows what he's doing and explained everything in details. Caliph cut at least half of my payments down to a low amount. I am very pleased and happy with the amount I only have to pay per month. Thank you all so much!
Reviewed March 21, 2022
The program has been working great. It seems to be going the way they told me it would go and it’s made it easier to catch up on bills. They've always answered anything I've ever needed to ask. They are always respectful. They also have a website we can check on everything.
Reviewed March 20, 2022
Lauren ** was a very friendly, almost therapeutic representative of this company. She made me feel safe about disclosing some personal information and comforted me even more by illustrating her intentions with that information. She made me feel confident about my choice with NDR.
Reviewed March 20, 2022
Luis explained everything and answered all my questions about the program and the contract. Great customer service all around and would definitely recommend this program to anyone looking for a new start. And a big thank you to the team who helped out.
Thanks for leaving a review and mentioning our agent Luis. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed March 20, 2022
The customer experience when I first spoke to them was great. But I've wanted to follow up with them and at the same time, I'm not gonna push a number and wait. Instead of having customers pick a number, NDR should have somebody call us so it's more enforced. Other than that, NDR is great. I went from 420 something in my credit to 660.
Reviewed March 19, 2022
This is Very great company that can help you manage to get out of debt and able to pay bills. The staff and call was very great and they explained everything thoroughly to me. Was able to get everything situated with the timely manner.
Reviewed March 19, 2022
Tee ** is a professional and explained the program to me. He was extremely patient with my apprehensions and answered all my questions. Tee is an awesome representative for the National Debt program and went above and beyond! His humor and friendliness were also greatly appreciated!
Reviewed March 19, 2022
Enrolling was easy and everyone has been super friendly, knowledgeable and helpful. So far, I don't have to make the payments I was making and I don't have people calling me all the time.
Reviewed March 18, 2022
Mr. Raymond was so knowledgeable, kind, & patient. I had a million questions & he answered them all. He, also, didn’t hesitate when I asked a question. That tells me that he knows his job. I, accidentally, hung up on him twice. Mr. Raymond said that it was no problem, that he had done the same. He was just the best customer service person I’ve talked to in a long time.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Raymond gets the recognition they deserve.
Reviewed March 18, 2022
National Debt Relief was the fastest and most helpful company that reached out to me. Once I put in the inquiry with them they called us back right away. The rep was very helpful and he made the setup really easy. He got me to where I am now which is getting a handle on my debt. He broke down every account I had and told me which one I was eligible for them and why they were eligible. But when he told me that there were certain things that were covered by them and certain things that weren't, it really gave me a better outlook on how to consolidate my debt. I use the portal to see which payments are due, if they were paid and how much more of the balance do I need to pay off.
Three months ago, I got an update saying that one of my accounts was paid off. NDR reached directly out to me which was what I like. They let me know right away.
Reviewed March 18, 2022
Good service, meets the needs of consumers in need of debt relief and debt recovery. Thank you for this opportunity to restore my financial status back to normal and to reach my financial goals. I would recommend this service to friends of mine in need of some help with their credit debts. Thank-you for the respect you give to provide.
Reviewed March 18, 2022
They looked into negotiators and helped me divert from bankruptcy. Working with the negotiator has been good. I had a tough time and they can lower my payments temporarily. That way, I don't have to end up in a bad place.
Reviewed March 17, 2022
The overview prior to sign up was informative. We talk about company responsibilities as well as client responsibilities. It took a bit before I could agree to what would be different for me in order to achieve a success using the program! I decided to enroll, not looking back! This can only be the beginning of a positively great financial future.
Reviewed March 17, 2022
Wow what can I say. My experience was easy and stress free. I felt so much relief I feel like a load has been lifted off my shoulders. Thank you soooo much and I definitely recommend. I was so worried. But they took all that away. They were very patient and understanding.
Reviewed March 17, 2022
Due to a reoccurring illness, I fell behind in my bills and some went collections. National Debt showed me a way out of being in debt. The agent I spoke with took his time and explained the program and called me back the next day to see if I had any more questions or needed anything else from him.
Reviewed March 17, 2022
They helped me get on track. Sheryl was amazing and worked really hard for me. I will actually be able to get caught up. My daughter and I thank you for everything you did to help get us on track Sheryl.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed March 17, 2022
Enrolling was fairly easy. Everything was done over the phone. The rep went through every single paperwork that was given to me. If I had any questions, then I can ask. When I contact them, they're helpful. If I have an issue paying on time for a month, as long as it doesn't mess with any of the other creditors as far as money coming out, they let me change the payment date to whenever I can. NDR has done everything for me.
Reviewed March 16, 2022
This is the first time since we joined the program that we’ve had 2 settlements in one month. We’re happier with the program in that our outstanding debts are slowly but surely coming to completion. Understanding that we need to build our savings in order for NDR to have the necessary funds to contact these creditors is increasingly becoming more of a realization.
Reviewed March 16, 2022
So helpful, explained everything, put my mind at ease. I urge anyone drowning in debt to use this service. They will save you thousands of dollars and get your credit back on track. I'm just getting started in the program but I'm excited about what the future holds again now that the creditors no longer have a hold on me. I will no longer be paying double for what I purchased.
Reviewed March 16, 2022
I spoke with the most outstanding representative. She explained everything in detail. I could tell she is a real people person cause I can actually say we both cried, laughed, through everything. Thank you so much for all you did for me in helping me figure this all out.
Reviewed March 16, 2022
Long call but everything explained well. Very long agreement covering all aspects of the contract. Ed was very pleasant and patient with all my questions! I really can’t think of anything else to say. Amen and I don’t know what else to say. I hope I don’t regret doing this.
Reviewed March 16, 2022
Great people to handle your affair. They give peace of mind. I would recommend them if you needed help with finances. They are very professional, friendly and informative. They make you feel comfortable and relax about what you're doing with them.
Reviewed March 16, 2022
I’m so grateful that I had the courage to trust the process. I was referred by my old mortgage lender. I’m excited about my future. The rep who enrolled me was patient, professional, and very knowledgeable. I felt really comfortable as he walked me through the process. Thanks National Debt Relief.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed March 16, 2022
I loved how patient she was and understanding and willing to assist. Recommending anyone to her who's in need of assistance. She was very thorough with explaining every detail that pertained to my situation and for that I’m truly grateful.
Reviewed March 16, 2022
They answered all my questions and gave me information that I didn't know. It was very helpful. After three years, I'll be out of debt. The program has worked for me. It has made a difference in my credit and has taken a burden off of me.
Reviewed March 15, 2022
I called after many nights of stressing about finances. Armani walked me through it, step by step. When you hear that you "are not to pay your credit cards" you go into panic mode because that is scary!! Armani, was a great help in calming me down and letting me know that she would here step by step along the way. After a couple of hours working it through, I am beginning to feel a lot better about being debt free!!
Reviewed March 15, 2022
My experience with Harrison was very pleasant, and very informative as well as exciting. He was was extremely polite, and patient with me along with having a great sense of humor. He seemed very comfortable and knowledgeable about in which he spoke. YES! I would highly recommend HARRISON, as well as NDR if all the other employees have the same characteristics as him. Thank you. ☺
Reviewed March 15, 2022
I got approved today for the Debt Relief Program and the gal that helped me through the process couldn't have been more knowledgeable and treated me with dignity and kindness. Kim truly made the whole process painless and judgment free. And I'm now on my way to getting back on track and that is the best feeling ever.
Reviewed March 15, 2022
The lady that I worked with at National Debt Relief was very helpful and she explained things very clearly. The whole process was very easy and I didn’t have a hard time. Every time they're able to change something in my account, they generally notify me and try to call me and leave me a voicemail. But I can also check on my profile that I had set up with them online, so there are a couple ways for me to keep track of things.
Reviewed March 14, 2022
Was very easy to talk to and gave us lots of info of how to get out of debt with this program. Answered all questions and was very patient. Helped us thru process and it really was EASY and such a relief, don't know why I worried so much with such a good program. Thanks.
Reviewed March 14, 2022
I am so grateful we called for help, and received such professional, supportive support. We are paying debt off quickly, and the resolutions are very much in our favor. After only a year, our credit scores are climbing too. This is better than bankruptcy, and allows us to honor our obligations. I finally feel like I can breathe again!
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed March 14, 2022
Finally, A debt service that can help me reach financial freedom in less than 4 years! "Danny" was very courteous, listened to me & was very knowledgeable & professional. Application & enrollment was relatively quick and easy. A very reputable program.
Reviewed March 14, 2022
Daniel was a great help. He explained everything very clearly & precise. This giving me peace of mind knowing I am doing the right thing. I will happily tell my friends and family that are in debt about National Debt Relief and Daniel **, He was an awesome help with my decision.
Reviewed March 14, 2022
I was very anxious with making the decision to engage in a debt relief program. The Debt Specialist that I spoke with was extremely helpful and understanding which helped me to feel comfortable in my decision to be part of the National Debt Relief Program.
Reviewed March 14, 2022
We love the program of National Debt Relief. The lady that helped us out was very detail-oriented on everything, which we really appreciated because I'm a very detail-oriented person. When she was giving all those details like that, I knew she was someone I could have a good conversation with. She answered all my questions and even with the email conversations that we've had, she was so quick to respond. We predicted to finish the program towards the end of this year. But once COVID hit, we had to do some rescheduling and we're thinking towards the beginning of next year in January for the timeframe now.
In the beginning, we had no idea what type of payment plan we were going through NDR because our debts were pretty severe. But when the payments were broken down, it was a little bit more relieving. Then over time, the payments have gone down because we've been paying a lot of stuff off. So, one needs to have a realistic idea about their payment plan and should try to split up the payment to two payments a month. Aside from that, NDR reaches out every few months or so to make sure we're keeping track of our progress but I usually check the account every month. When I have questions or concerns, I just give them a phone call and they answer quickly.
Reviewed March 13, 2022
The Agent Tim ** was extremely patient and explained everything very clearly. Mr. ** was very calming and any question I asked he answered quickly. Very knowledgeable of the complete process. I would recommend this company to help anyone who is struggling with debt. They are upfront with every detail.
Reviewed March 13, 2022
Their customer service reps are to the point and patient. They gave me enough information that I needed. I'm satisfied with them. But I wish I could make changes online so I won't have to call. But I know that sometimes they need approval from the customer. Other than that, everything's okay.
Reviewed March 12, 2022
I worked with someone named Brian. He was very helpful and made sure I understood everything even if I had to stop him in the middle of explaining thing to ask question. This is a very good company in my eyes so far.
Reviewed March 12, 2022
I was amazed how I felt with my 1st impression talking to her. She is courteous, helpful and friendly. She is very knowledgeable explaining and answering all questions. All the information needed were clear to me. I definitely recommend her to my friends and family.
Thanks for taking the time to mention Nadine while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed March 12, 2022
National Debt Relief helped me gain back control of my mounting debt. It was such an easy process. They did all the hard work by negotiating with my creditors for the best possible outcome and all I had to do was wait for a text message and agree to the new owed amount. In most cases it was less than half the amount of the original debt. I am so grateful and relieved that I called NDR.
Reviewed March 12, 2022
The reps explained everything thoroughly. The program has really worked. It has made it a lot easier for me to meet my other commitments besides the credit card bills. Working with NDR has been a great experience. They're very helpful and they're doing what they said they were gonna do. I'm am really appreciative of that. I don't know what I would have done without them.
Reviewed March 11, 2022
I’m always a little hesitant when I think about credit repair or debt consolidation companies, but honestly this was one the best customer service experiences that I have had. Calvin was very professional, courteous, friendly, flexible and easy to work with. His professional demeanor and being very thorough by explaining all of the steps and processes is what I really appreciated. Thank you for helping me out Calvin and kudos to National Debt Relief.
Reviewed March 11, 2022
My experience so far with NDR has been nothing shy of amazing. The entire team was helpful with the initial process. Special thanks to Mr. JP **. He was extremely informative and made sure that I was comfortable with the great decision that I was making. I am looking forward to graduating the program and living a debt free life!
Reviewed March 11, 2022
My experience was quick, very helpful and professional. The procedure was explained carefully. That and that I understood. I would highly recommend anyone who needs help financially to get in touch immediately. Yes, I would recommend any of my friends. I'm very satisfied with the service and professionalism. Yes.
Great to hear! We understand that the process can be difficult at times, but the goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed March 11, 2022
Enrolling was easy I just explained my situation and they evaluated my debt and let me know if they could help me. Customer service was also good. Then I just had to give them my budget and my income. National Debt Relief is a good option when you're backed into a corner and you don't want to file for bankruptcy and ruin your life for the next seven years.
For the next three years after you get NDR, it's inconvenient but it's not going to ruin your credit score. It's a really good option but it isn't one for some people. It depends on the situation because if you have too high of an amount of debt, then the payment plan is way too high and it's not really reasonable. But for people who have lower amounts, like less than 3,0000, NDR is a pretty good option.
Reviewed March 10, 2022
They worked with me really well making monthly payments. They consolidated all the debt that I acquired and helped me find a way to pay it. They send me an email to where I can go click the link, and then they'll show me how much I've put in and the amount that has been consolidated. Every now and then, I get contacted by a rep and they let me know how much I have left. I've recommended them to other people.
Reviewed March 9, 2022
It's been a very good experiences so far and hope to get my credit restored which say that is their goal! I appreciate that there is someone there to finally help me. Thank you so much! Love Marcie **...
Reviewed March 9, 2022
When I called and talked to the representative that took my call, it was very clear explaining all the process all the way through it including benefits, etc. I am very pleased with it. I will recommended to others people that need this kind of service. Thanks for everything.
Reviewed March 9, 2022
Brandon was very helpful and knowledgeable and explained everything I asked. Would definitely recommend to others. Was definitely satisfied and glad I went ahead in consolidating my bills. Hopefully will get back on track thanks to this service. Thanks again for all the help.
Reviewed March 9, 2022
Jay was great to work with and made me feel optimistic about being debt free! He was detailed and walked me through what I needed to do. It's been a tough few years and I'm excited for the future again!
Reviewed March 9, 2022
My experience was okay with mark **. Very informative and clear speaking. Had a good listening skills. Would recommend National Debt Relief to a friend or relatives. Thanks for the nice treatment and understanding me through it all. Thanks very much. I like the facts that he said his main goal is to get me debt free.
Reviewed March 9, 2022
Everything was prompt and professional. I did not want to go through the program again, however I know it works and is worth it. I already feel better about my situation. Getting into debt is so easy getting out is not as easy, but with this great company it feels a lot easier.
Reviewed March 9, 2022
Everything went very well and the information that was provided was explained thoroughly. Will definitely recommend you to friends. So glad I found out about you on google search. The employee who helped me through it was very patient, it took us quite a while to get everything in but hopefully it was worth it. Thank you very much.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future
Reviewed March 9, 2022
This program has given me some peace of mind and I feel like I can finally get a good night's sleep after my 4-6 month introductory period and the creditors don't call. I am expecting them and I am hoping they don't bother me too much.
Reviewed March 9, 2022
Paying down loans with a really small payment owing. Very pleased at how easy this will be to pay off. There is very little stress to making a deal and getting the payments down by the National Debt Relief. I am very pleased with their quick response.
Reviewed March 9, 2022
NDR offered me a good deal. Customer service answered every question. Everything I needed, they were able to resolve for me. Right away, they explained to me how long it was going to be in the program and how easy it was to manage the account every day. But yesterday, they said, "You qualify to try to resolve to all your accounts." When they sent me to them, they told me I don't qualify. So, I was a bit confused because they spend an hour explaining to me how good it's going to be for me if I changed from Liberty. Other than that, everything is working pretty well. I recommend people to come in with NDR.
Reviewed March 8, 2022
Hamilton walked me through the process and documents. He explained the program and options I could take. He was very patient and kind. Answered any questions I had and helped give clarity of the process and next steps. Very professional and knowledgeable.
Reviewed March 8, 2022
I was looking for a loan to refinance my auto loan. A representative from NDR called me on my landline and started pushing their product. I was told that the loan was off the table, no explanation as to why. The next morning I received a call from a NDR representative as I was leaving the house, he said he would call me Monday at 12 noon and had some other options for me. I rearrange my Monday schedule to ensure I could take the call. As of today I haven't received the call. Based on my experience with NDR I no longer wish to be a client. Since You have not provided any services yet and I haven't paid any fees yet, please remove my name, personal information and bank information from your client list. DO NOT TAKE ANY MONEY OUT OF MY CHECKING ACCOUNT!! Your assistance in this matter will be greatly appreciated. Thank you. Donald R **
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed March 8, 2022
The enrollment was easier than I thought it would be. They were really friendly and helped me a lot. They explained everything really well. They sent me information and then I have my own set of paperwork they have. They told me anytime I had a question, I could call them and I'd be able to talk to somebody who could help answer any questions I might have. So far, one of my debts is already settled. There's another one that I’m making payments on. They've worked with me recently through a third party company to try and do more of a loan to do lump sum settlements to try and get that part done faster. To where I'm still paying monthly, I'm still gonna have a finance charge, which is everywhere, but my debts will get settled quicker to help me build my credit back up faster. So they work with me in a lot of ways.
NDR calls whenever there's an update or any changes in my account, like if a debt is settled. If they have questions on an account where they're having problems, they’ll give me a call and ask me for any other information I might have. They've kept me very informed of what's going on. I also have an online login. I can go in and look at my account anytime. It shows how much I've paid, who's gotten paid, who's getting paid, and who are they still in negotiations with. My experience has been very positive. NDR saved me a lot of headaches and stress and worry trying to scramble to pay everybody at the same time. So it's been a big relief for me.
Reviewed March 8, 2022
I worked with Jay ** who was pleasant, professional and knowledgeable. While I still have questions I believe he provided all the information needed to get out of debt. The program appears to be better than what I had before and I am looking forward to being out of debt.
Reviewed March 7, 2022
I googled the best debt relief companies and NDR came up 1. Called and it was the best thing I ever did!! The representative was so courteous, friendly, knowledgeable and approachable. I would highly recommend every one to call NDR and see the result for themselves.
Reviewed March 7, 2022
My Experience was very favorable. Raymond C. Was very helpful to explain the procedures and how it would Benefit Me. He answered all of my questions during the Application Process. I really appreciate all the concern and help by Raymond C.
Reviewed March 7, 2022
I was very pleased with my experience in dealing with National Debt Relief. I felt as though my situation was handled professionally and swiftly, and feel as though I will have relief in my credit situation. I would recommend this to family and friends should they be in a similar situation as myself.
Reviewed March 7, 2022
She was fantastic! I look forward to working with her. She was informative and did not make me feel like a deadbeat or a loser. I was unable to access my contract on my laptop and had to complete on my Android. She showed flexibility and called me back after submission. She knows how to create a win win situation.
Reviewed March 7, 2022
Steve ** and I discussed in detail every part of the National Debt Relief program. He answered each and every question I raised professionally and to my satisfaction. He's an excellent person for this job, because he sincerely wants me to understand and appreciate how this program will help me.
Reviewed March 7, 2022
I have had a wonderful experience with National Debt Relief. I highly recommend them! I finally feel in control of my debt and see an end in sight thanks to them! They are friendly and very willing to go the extra mile to help.
Reviewed March 7, 2022
This was the best debt relief program I have ever worked with. Jonzee ** was the most polite, mannerly, patient guy to work with. I would recommend him to anyone. Thank you so much. He was very informative, helpful and again had so much patience dealing with an old woman like me. I enjoyed talking with him, he listened when I just went on and on. Thank you very much. I appreciate you so much.
Reviewed March 7, 2022
The rep answered all my questions and looked everything up that I needed. She was very honest about everything that was going on. National Debt Relief has helped financially, not to have to worry about paying minimum payments and not getting things paid off. I've already had two cards paid off. I would definitely recommend them. They keep good communication.
Reviewed March 6, 2022
Josef was extremely helpful and so sweet! He explained every detail making sure to take it step by step with me. I am blessed for the companies help and I recommend to anyone struggling who can't keep up with bills and interest rates. ❤ If you can ask for Josef he was really amazing and understanding!
Reviewed March 6, 2022
Sherry was very easy to understand and very knowledgeable plus great at answering any questions. I would highly recommend Sherry and your company. I am looking forward to getting relief from phone calls early morning and late night. Anyone needing debt relief should at least listen to Sherry and I believe they will sign up. Thank Sherry for her time.
Reviewed March 6, 2022
Made me feel at ease and that there was hope. Everything went very smooth and was explained perfectly. Did not even hesitate. Otto answer all my questions and went over and never make me feel like I was a bad person for being in debt.
Reviewed March 6, 2022
National Debt Relief has a better program than other service providers. I make payments to them, and they're making the payments to the companies. They've significantly reduced my credit card debt by negotiation for settlements and that's the big thing. We are one year in and they have already settled four out of six cards for myself. The reps are very friendly and easy to deal with. They're very thorough and precise in their answers, and that also impressed me. At first, your credit takes a nosedive because you're no longer making payments. But even though we're still on National Debt Relief, the credit rating is starting to go up after a year, and I still have another year to go.
Reviewed March 5, 2022
Colin was very helpful and I highly recommend him. He made the experience so much easier during a stressful time. I was so relieved after my debt had been settled and it feels so much better after Colin helped me.
Reviewed March 5, 2022
As far as phone calls go that was the most professional and courteous I have ever had. Caring and understanding, very informational, made me feel better for going this route. Explaining everything so we under stand it. I will recommend you guys for sure. Thank you and God bless.
Reviewed March 5, 2022
I was very happy to get this completed - given a great person to help me - I am so glad I found this company. National Debt Relief only good can bring me thru this - so I choose the right company. Yes I did!1 Thank you for good start! S.
Reviewed March 5, 2022
I’m down to one more credit card and I'm done. The reps are great. They answer all my questions and any time I call up, they help me. They explain everything to me. With National Debt Relief, there is less stress and that makes a big difference. If I had to get myself in a hole again of it, I’d definitely go with them to help me again.
Reviewed March 4, 2022
Total debt was 23,900. Settled amount 8,757. I am very happy with the settlement. I would recommend this program to anyone. I signed up back in July of 2021 and National Debt Relief settled my last debt in March of 2022.
Reviewed March 4, 2022
The Specialist Connor is very helpful and answers all my questions. He made sure I understand the program and is very patient on the phone. He never rush and made sure we completed everything. Thank you for helping me in this situation. I would recommend your company to anyone in this situation.
Reviewed March 4, 2022
They have taken a lot of stress from my plate. They keep me informed of where we stand whenever there is an offer of settlement and let me decide if it is a good offer. They are professional and customer friendly.
Reviewed March 4, 2022
I answered an email from NDR and filled out necessary information, within 10 minutes I got a call from Jonathan **. I told him what I would like to do and he was very helpful in explaining the program to me. I was very nervous because I thought about replying to the email several times and when I finally decided to email back Jonathan made me feel very at ease about the whole process. I am really looking forward to getting myself out of debt. Thanks to the help from Jonathan.
Reviewed March 4, 2022
The reps seem okay when I call and talk to them. They answer my questions. However, National Debt Relief doesn't give me an update on what's going on. I don't know what's going on, unless I call and find out. They could be better in giving us updates on what's being paid and how much further I got on my contract.
Hello Mark, thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed March 3, 2022
Brent helped me out and spent about a hour in a half explaining and walking through with me all my options. Worked with me and made the best possible solutions with me to work with my budget. Thank you for your time Brent.
Reviewed March 3, 2022
Kim ** my debt specialist was so amazing. She went over EVERYTHING with me. Every question I had she answered. I am so confident about what I am doing because she was gracious, knowledgeable, and patient with me. On top of that she was very professional in adjusting her schedule to mine. If I could give her 100 I would.
Reviewed March 3, 2022
I was elated to find that I qualified for the program. Mr. Micheal ** was extremely professional and a great informational source. I was blown away by the fact that the experience was so pleasant... Everything was explained in detail!!! I'M EXTREMELY HAPPY...
Reviewed March 3, 2022
Kim was very nice and helpful with explaining everything to me. I am ready to start journey to a less stressful life. She was always reassuring me that I am not alone in this problem, and I will not be alone when solving it.
Reviewed March 3, 2022
I was truly a lost soul - Tashana eased my fears and truly had a heart to help me throughout this process, without her, I would have fell apart from distress and with this experience, I was able to put my trust in National Debt Relief.
Reviewed March 3, 2022
National Debt Relief is very good because I was in a lot of debt, and now, I'm in less debt. I'm not gonna call these companies and try to negotiate. National Debt Relief can do that. I paid off two of them out of my four accounts and working on the third one. I use the client portal on the website to see when I'll be done with each account and see what percentage is paid off. Every time I talk to someone, they're very helpful.
Reviewed March 2, 2022
I’m new to this and National Debt Relief was great. Mr. ** was great. Very professional and he made sure that I understood everything before we got off the phone. So I’m looking forward to getting my situation taken care of with the help of great people. Thank you, NDR.
Reviewed March 2, 2022
She was very helpful. She called me back on time, she explained everything to me, I didn't even questioned anything the way she walked me through the contract. Appreciate her. She discussed the pros and cons. She spoke well, I'm so happy she helped me get my loan approved... thanks again.
Reviewed March 2, 2022
I am proud to be a part of National Debt Relief. It is a relieve to have the help I need to get rid of this debt. The person I spoke to was great, he answered all my questions and went over everything that I needed to know. He was very throughfall with any questions that I had.
Reviewed March 2, 2022
I’m happy to make the call to get the help that I need it, due to a lack of work and other factors I was late in all my payments, to avoid collections or Delinquent, I choose to Call NDR, I’m happy with the Service they provide me with, now I just have to wait to see if it works good for me and My Future.
Reviewed March 2, 2022
The process was not too bad! It took a little long than I had plan on it taking! I just hope that this will help me clear some debt up and get out of the way. Hope to become debt free and clear and stay clear!
Reviewed March 2, 2022
National Debt Relief is good, so far. They gave me an idea of what would happen if I were to do that over the years, as far as paying on time, and after I signed on, that was when they gave me the full rundown of everything. They explained everything about the fees, versus the other companies who hide little fees here and there. But National Debt Relief should have thoroughly explained everything, as far as that whole aspect of going to debt and getting out of debt.
Reviewed March 1, 2022
I was hesitant about calling for debt relief and now I'm feeling like I can breathe again. The representative I spoke to was excellent. He explained in detail the whole process and answered all my questions. And the amount I'll save is unreal. I should have done this a long time ago. I feel like all my stress over finances is a thing of the past. I can't say just how excited I am to have a new start. Thank you thank you thank you.
Reviewed March 1, 2022
Before my husband passed away we were with National Debt Relief and they helped us and even after his death they helped me with his debt. I am back with them now to help me. I truly believe in this company. I know with their help I will make it.
Reviewed March 1, 2022
The Certified Debt Specialist was Very professional and helpful. He provided several options and explained the pros and cons of each. He did not try to persuade me to make a choice but gave me options to choose from. I highly recommend this service.
Reviewed March 1, 2022
I liked the original representative that I had spoken with at National Debt Relief and felt that they could solve the problem that I was having. They have helped me to get ahold of the creditors. I recommend them to anybody for that reason. I make the payment and they handle all the negotiating. That's really nice. I have about half of my debts taken care of. National Debt Relief has worked fantastic and I'm very happy with what their team has done. They're very helpful and knowledgeable. Anytime I have a question, if they do not know the answer, they will find it. I appreciate that rather than giving me misinformation.
I had a problem with a creditor that I paid off that has been going after my credit. I called National Debt Relief about that recently, and they explained the process and how long it would take before they were able to do anything, or make contact with that creditor, which is 90 days from the time the payment was cleared. They did a good job of, at least, reassuring me that they may be able to do that for a few months. But as soon as that time period is up, that I can call back in and they will handle it. I appreciate their efforts and how they handle things.
Reviewed Feb. 28, 2022
Very smooth and helpful guidance through the process and understanding of what to expect. The person who helped me was very knowledgeable and kind to my situation. I would recommend it to a friend in my similar situation. I was left with a great sense of relief after finishing the process.
Reviewed Feb. 28, 2022
I signed up in December, which was really easy, and they reached out to me not too long ago to let me know that a couple of my debts have been settled. That's exciting and I like it. I can also just log in and go into my account, check my debts and see where they are as far as being settled, and if we've even reached out to them yet. The company and its representatives are on top of everything and they reach out to me via email or phone call and tell me, “Hey, this is what's going on. We've settled this, we're in the process of settling that.” Everybody's been very helpful and really nice and responsive. They are also very knowledgeable and they helped me with answering my questions quickly. They know what they're doing and what they're talking about.
The service has been great, so far. National Debt Relief is working hard to help me with the situation that I'm in, and I appreciate their hard work and effort. I feel a lot less stress because I know that somebody has my back and they're looking out for me. I don't have to deal with creditors calling me, and if they do call me, I just let them know that I'm in a hardship program and that’s that. I don't have to worry about the debt anymore. It's being taken care of.
Reviewed Feb. 27, 2022
The enrollment was pretty easy, and we're roughly 10 months into the program. National Debt Relief contacts us as soon as they have a deal worked out with people I owe money to, so it's getting there. It was news to me, but I ended up getting them to pay taxes on some of the money that was two of my debts where they just took a lump sum. I didn't realize that I have to pay taxes on that money. Apart from that, everything seems to be going good.
Reviewed Feb. 26, 2022
Great service, very respectful and helped with everything I needed help with. Went above and beyond to help me understand. The representative had was very well spoken and made sure that I was assured before moving onto the next step.
Reviewed Feb. 26, 2022
I was the victim of money fraud and in dire need of how to find a solution to tackle the HUGE credit card debt that resulted. Anthony guided me through every aspect of money management and what it means to rethink personal finances. I could not be more grateful for the assistance.
Reviewed Feb. 26, 2022
David was really patient with me and explained everything really well. I feel very confident in getting out of debt. I'm very excited to see how the process works and how it'll help me financially. I've tried a few different options and this seems the best.
Thanks for taking time to mention David while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 26, 2022
The experience has been going well. National Debt Relief already did three settlements for me. I track my progress through my app. I'll tell me the percentage and it breaks down every creditor that I have. I also talk to the reps every now and then. There are times that I can’t make a payment and National Debt Relief has been very flexible with me. I’m trying to get a second chance and they’re helping me out with that. They always explain what's going on.
Reviewed Feb. 26, 2022
The program works pretty good, and I don't have to worry about anything. National Debt Relief does all the negotiating and planning, and very little of it has to come from me. It only took them three months, and they had negotiated settlements and it was pretty much over. They were really good.
Reviewed Feb. 25, 2022
The person that did my consolidation..Tina ** Is the epitome of class And professionalism. She was very nice and very patient and very professional and caring. NDR is lucky to have her. She was very thorough and worked around my schedule schedule which was absolutely vital for my consolidation.
Reviewed Feb. 25, 2022
I'm fine working with National Debt Relief. I just wish things would move a little bit quicker. I haven't seen much of a difference other than our credit score has went way down.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Feb. 25, 2022
The signup process was great. The rep was very helpful getting set up and explaining everything, and it went really smooth. Everything has gone really well, and I haven't had an issue yet. I have two of them working on payment now and I'm just waiting on the other one. It's exciting. I log on every once in a while to see when payments are coming out, and just being able to see how they're breaking it down is nice.
Reviewed Feb. 24, 2022
I felt as though NDR Was very concerned about my financial situation and was willing to help me in any way that they can. Everything was explained to me in very simple terms that I fully Understood. Lenny ** gave me very professional customer service and is an asset to your company. I would definitely recommend your company to my friends. Thank you so much.
Reviewed Feb. 24, 2022
Danny talked me thru the process.. Thank you. I understand the how it works. Was patient and informative on my questions. Which he did answer. Walked me thru all the way to the end. Thank you for all you have done Danny, you're the best.
Reviewed Feb. 24, 2022
I could not believe how understanding and kind my counselor has been. I have never been treated with respect with credit people until now. My dismal situation has an end in view. Great to be able to answer the phone now.
Reviewed Feb. 24, 2022
Orion ** was outstanding. He explained everything professionally. Made me feel extremely comfortable in the process. Brought my stress level down from my ordeal with my credit card debt. Whatever you're paying that man it's not enough. He answered all my questions very clearly. We did have a drop call. He contacted me back immediately. When the signing process clearly 100% professional. This is a lot easier process than I thought it was going to be.
Reviewed Feb. 24, 2022
I have never had to use a debt relief service before so I didn’t know what to expect. From beginning to end, my debt relief counselor, Mary Jane ** was fantastic! She was patient & understanding & answered all of my questions. I just started the program but so far everything has been great!
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Mary Jane gets the recognition they deserve.
Reviewed Feb. 24, 2022
I was very satisfied. Very helpful and understanding. Worked with me to get the process done. Answered my questions with professionalism. Very patient as we worked through the process to make sure everything was completed. Thanks. Made me feel like I made the right decision. I pray I made the right one and this helps me get back on the right path. Thanks again.
Reviewed Feb. 24, 2022
Curtis made this decision very easy. Not proud of my situation but he never made me feel less than. I would recommend this process over consolidating debt. Look forward to being debt free. Life comes with too many surprises and I need to be ready financially.
Reviewed Feb. 24, 2022
Mr ** was a very polite and excellent agent helping me with my very serious financial issues. He explained everything well, helped me through the entire digital journey, gave me phone numbers. etc. Ok, I am happy he saved me a ton of money so now I can buy some of my favorite chocolate bars. That's important as I will be turning 78 next month and hope to pay off my debts before I die, because I have no children to leave them to.
Reviewed Feb. 24, 2022
You have a great guy working with you and your customers. Ed has truly been a great help to me and I would recommend him to anyone. I have just begun this program and am hoping it turns out to be as good for me as Mr. ** has been helpful.
Thanks for taking time to mention Ed while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 24, 2022
I will have questions until the entire indebtedness is totally resolved at some future time. Right now, it's just getting off the ground, so my concern at this time, is how quickly the framework for the resolution is put into place and caused to be in full force and effect.
Reviewed Feb. 24, 2022
I am enjoying National Debt Relief's service very much. They've closed out a few of my accounts, and so far, the customer service has been great. I was going to call them 'cause the last bill that needs to be settled is with Chase bank, and they won't deal with NDR. I forward the mail I get from them and nothing's come of it as of yet. I don't have a plan with them yet. Apart from that, the reps are very professional.
Reviewed Feb. 24, 2022
National Debt Relief is working out fine. They've settled everything except for the last one that I'm working on now. I'll be done with the program at the end of this year. I like that they work with the creditors and get my debt down. I'm disabled and very much a senior, so it has helped me.
Reviewed Feb. 23, 2022
The intake coordinator was very knowledgeable about the service. He was patient and very kind. He made me feel that I had made the right decision and explained how this program will put me back on track to a better financial status. I felt so relieved about my situation after speaking with him. I was not judged for my situation. He let me know that many people need help with financial control. He sets the standards for other intake personnel.
Reviewed Feb. 23, 2022
I am very satisfied with the service I received during my initial call with this company. I want to thank Jeff for the help with understanding the entire process. I look forward to end results! Thank you! Thank you. Thank you.
Reviewed Feb. 23, 2022
The people were very professional and pleasant. The process went very smoothly. If someone is in debt and is struggling as I was they should definitely call to get expert help. You will be very glad you made that call. They got me an amazing deal, over 13,000 owed and a little over 9,000 to pay back without the interest.
Reviewed Feb. 23, 2022
I was delighted with the Experience of applying for Debt Relief. Hamilton was extremely Professional in all aspects. Now I'm waiting to get on with the Program. I have a few Questions and would like to talk with someone. Thank you in advance.
Reviewed Feb. 23, 2022
Michael ** was exceptional to work with. He was patient as I worked on getting the statements they need from my creditors as well as collection agencies. He explained the program and was able to answer any questions I had. He made this an easy process.
Reviewed Feb. 23, 2022
The rep was very nice and kind. She spent a lot of time on the phone with me answering every concern I had. She also told me it would take three years, give or take, and that they could reduce my debt by half. So far, my experience has been fine. On their website app, it allows me to see what payments are being sent and when, and the amount of debt that’s left. The only thing that I would suggest to people is to give it some time. I thought I would be getting notifications right away on all of my accounts, but it took some time for them to reach out to certain creditors.
Reviewed Feb. 23, 2022
NDR has been helpful. They do well with consolidating my loans. They saved me over 50%. I would recommend them.
Media


