National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed May 20, 2020
The representatives who assisted me were very thorough, clear, and helpful. They answered all questions and guided me effectively through the process. I felt comfortable having chosen to work with National Debt Relief. I would be more than happy to recommend National Debt Relief to any friends or family who might find themselves in hardship with any debts. Thank you for your assistance.
Reviewed May 20, 2020
The entire process was great!! It was so easy to sign up and my reps. were very attentive and knowledgeable about the whole process. I’m so excited to start this process with NDR. I already recommended this company to friends and family.
Reviewed May 20, 2020
Thank you so much for your professionalism and exceptional customer service! We are so glad that from many companies out there we trusted You. The enrollment process was clear, very well explained, easy and even pleasant. As a result the best solution was offered to us and now we know that we in good hands on our way of getting out of debt completely. Thanks!
Original Review: May 20, 2020
Updated on 10/21/2021: The first negotiation started within the seventh month and after the fact, the reps explained why it took so long. But it would have been nice if they explained it sooner. National Debt Relief asked me how much I was able to pay and they went from there. The process is almost closing and working with them was a stress reliever.
Original review: The last person that I spoke to, the one that completed my enrollment seem very rushed to Complete the call, Didn't seem to care much about repeating any misunderstood information. Daniel however was patient and allow me to ask questions. Other than that I am satisfied.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 20, 2020
Both representatives were very thorough and knowledgeable about the program and services. They took the necessary time to answer my questions. I received adequate contact information in reference to the program details. I was informed that an information packet will also be mailed to my residence.
Reviewed May 20, 2020
Anna. Very patient and helpfully. I really recommend National Debt Relief. And I Hope everything continue like right now. They have a best solution to us. And give us all information we need to know about this program. Thank you so much.
Reviewed May 20, 2020
Both Kesha and Anna were a delight to work with. Each one was courteous, personable, and knowledgeable regarding the enrollment process. I knew immediately that I was in good hands, and that a giant weight was going to be lifted from my shoulders. Their level of expertise was outstanding!!!
Reviewed May 20, 2020
Very helpful and explained everything about the program. Made sure I understood. Walked me through the process step by step and asked me several times if I had any Questions, Made the process easy for me and help walk me through the questions that I did have.
Reviewed May 20, 2020
As a CS associate myself, I was greatly impressed by the service I received from both the agents I worked with. I was comfortable and informed at every step of the way. Talking about debt isn't the easiest thing, but both agents were very warm, and discussing my debt felt as if it was second nature. I would highly recommend increasing both of these agent's salary, as soon as possible.
Reviewed May 20, 2020
Both members that I spoke with were very helpful. Dean’s service was A+ & he helped me entirely with concerns & he also eased my anxiety a bit about the program as a whole. After speaking with him, I honestly felt “lighter” as if the financial burdens were immediately lifted from my shoulders. He also assured me that if I had any additional questions throughout the process, that I was more than welcome to call him. Thanks so much Dean!
Reviewed May 20, 2020
Everyone who has helped me have accurately explained everything and answered any question I've had. They have also encouraged me to call anytime I get any question about anything. I feel more peace of mind after having talked to them.
Reviewed May 20, 2020
Getting starting was very easy and everyone I spoke to was patient and helpful. They understood my hesitation and answered all my questions without being pushy. Hopefully the process of getting out of debt is as easy as getting started was.
Reviewed May 20, 2020
Good service. Did her best to answer my questions. Although answers do you three came in possible, probably or potential. Which wasn’t really an answer to any question because every question that I asked meant the answer I was looking for was either possibly, potentially I’ll probably – nothing definitive. I must say it was concerning to hear that language.
Reviewed May 20, 2020
I feel so relieved and the customer service with Carlos and Diane was perfect. They were so patient and understanding with me and answered all of my questions. I have confidence in this company and my life will be easier.
Reviewed May 20, 2020
All went well considering everyone is working from home due to Covid-19. Talked to about 5 different assistants. They where all helpful answering the questions asked. I would definitely research all programs before signing into one. National Debt Relief seems to be the best choice for me, Thank you for helping!
Reviewed May 20, 2020
Danelle was very helpful and answered all my questions with great detail. Great customer service and would recommend anyone to her and to this company. I was not left wondering or needing to ask any more questions about this process. The welcome phone call was well detailed and there was no need to ask any questions afterwards.
Reviewed May 20, 2020
All representatives were wonderful and helpful. They made the process very easy and answered all questions I had. I would recommend National Debt Relief to friends after this experience. Representatives were respectful and had knowledge of the program. Thank you very much.
Reviewed May 20, 2020
Very helpful. Easy explaining of tasks at hand.. Everyone involved so far has been very professional.. The many phone exchanges have been good. Help for a dummy like me is a task in itself.. It's early in the process.... Thanks for everything..
Reviewed May 19, 2020
My client representative Al ** and my welcome call gave me detailed information about the program and how it will assist with my current financial situation. I had many concerns about debt collection notices and calls as well as worries about my credit. Each were great and answered all of the questions I had. Thank You!
Reviewed May 19, 2020
Friendly and very informative. Made me feel welcome. She guided me through the process and explained how it works. I am looking forward to having my debt taken care of quicker by working with your company. Thank you for the experience.
Reviewed May 19, 2020
Easy and no stress at all. Tashana was very clear and made sure I understood everything and always encouraged me to stop if I had any questions. This was a very simple process and totally worth the stress being lifted off of me.
Reviewed May 19, 2020
Sophia was very sweet and talked me through everything. She verbally reviewed each paragraph with me to make sure I understood. I am so excited to go through this journey with NDR and be debt-free! Thank y'all so much for helping me and great customer service.
Reviewed May 19, 2020
The 2 people that help to enroll in this program were both very knowledgeable and very professional. I am very pleased with both of them, the first person was Veronica **. Sorry can’t remember the other person, I talk to him today.
Reviewed May 19, 2020
Great service. Easy to get enrolled; customer service is top-notch. Relief from my financial stresses is freeing; application was easy; contract is straightforward. Tasha was helpful and knowledgeable and I could get ahold of her easily; quick responses to all my calls and questions.
Reviewed May 19, 2020
They were very thorough and explained everything great. I feel like I wasn’t gonna be taken advantage of. I’m very pleased that you accepted me. Brian explained everything very clearly. He broke it down so that I understand in Un certain amounts and I appreciated that. Thank you, Chris
Reviewed May 19, 2020
Good, very informative and helpful. Hopefully it gets me out of debt. They online ability and paperwork made it very user friendly. That made it fairly hassle free. Would recommend it to someone. I am sure more people probably need this help.
Reviewed May 19, 2020
The experience was extensive and thorough. I would recommend to family and friends, the representatives who I spoke with were friendly and informative. The legal security agreement was a good thing to have. Also the debt negotiation agreement was clear and precise.
Reviewed May 19, 2020
I get it, he has many people to get through on a daily basis. However, one of the things that I heard the company prides itself on is ensuring that the person fully understands what they are entering into. In order to understand, you need to be able to understand the person who is providing the information right? I constantly had to ask the Welcome Call person to slow down, or repeat, or give me a second to read through the information because he did not slow down in relaying the information. Once again, I understand there are many people to get through, but would be great if you can slow down so people can fully understand the information.
Reviewed May 19, 2020
I highly recommend National Debt Relief to anyone who would need assistance with their debts. One way or another, we all get into this situation because of bad choices. Here is one motivated employee of National Debt Relief who stands out. Lawrence ** is very knowledgeable and a good listener. A huge weight has been lifted off my chest and took all the stress off my back after he explained to me what NDR would do to help me. Thank you so much, Lawrence for your outstanding service.
Reviewed May 19, 2020
My experience was great to know this program and how it will help me, l did not feel pressured to accept this program, personnel whom I spoke with was gave me options and that’s great, did not rush me into making a decision and had all the answers to my questions.. I’m very satisfied..
Reviewed May 19, 2020
The assistance was excellent. Even when I call again all my questions were answered with the information I needed. The actual phone numbers I needed were given. The walk through of the forms was easy to follow.
Reviewed May 19, 2020
Jay was fantastic with his help and explanations. Everything was clear and any questions we had he answered. He was very clear on the process and that NDR would be there with us every step of the way. The Welcome Call was also informative. Everything was easily understood, well explained and completed fairly quickly. So far we have had a very positive experience.
Reviewed May 19, 2020
I was welcomed by very knowledgeable people who were able to assist me with all my questions. This help relieves my stress and removed some of the anxiety I was feeling about how to handle this mounting issue. Everything was explained in detail and it was confirmed that I fully understand what we are doing.
Reviewed May 19, 2020
I just started the program, and don't really know how it will work for me, but it seems to be a good start! All information seems to be clear enough and understandable. I also love the easy access to your support. Hope it will help go out of the problems.
Reviewed May 19, 2020
Keith handled my claim and did an amazing job taking the time to understand my situation and give me all the information I needed to know before signing up. Overall I am extremely satisfied with the service and highly recommend it for anyone that is trying to square away their debt or recover from an unfortunate event.
Reviewed May 19, 2020
So far so good. The new client process is fairly easy to complete and all forms were emailed to me within 48 hours of my initial request for services. I will definitely like to follow up within the next 10 to 12 months of service!
Reviewed May 19, 2020
I was welcomed greatly. Everything was informative. My questions were answered correctly and understandably. Great customer service. Satisfaction with everyone that helped me through this process. A big shout out to all the team and especially (Michael **) for everything.
Reviewed May 19, 2020
My representative, Steve ** was exceptionally professional, helpful, reassuring, NOT pushy, and answered all my questions patiently. He explained all the steps, how I would save money, and why doing a consolidation made sense for me. I would definitely recommend this company to anyone finding themselves in a financial bind.
Reviewed May 19, 2020
Representatives were nice, calm and very detailed in the information needed to go over payments, what debt I was paying for and how National Debt Relief Works. Every page I signed and Initialed was explained to make sure I understood.
Reviewed May 19, 2020
I dont know my account number ~ as it was not given to me with my welcome call. Thought it would have been be in my welcome kit. So far my experience has been good. I hope we have much success with the negotiations for all my accounts.
Reviewed May 19, 2020
I am very impressed. The lady was very kind on the phone and informative. I would recommend to a friend. She read through the whole document and explained it to me. She was very personable and friendly. I look forward to being debt free soon.
Reviewed May 18, 2020
It was great. They helped me and took their time to explain everything to me and I feel this will help me feel better. Everything they told me about and all the things they told me every to make feel better about my problem. Feeling better.
Reviewed May 18, 2020
Brent was fantastic. Everything was explained in detail. I was very impressed with his knowledge base. He got all the information I needed to be an informed customer. I am satisfied with the program set up for me and the costs concerned.
Reviewed May 18, 2020
Very friendly and helpful. Everyone I talked to was polite and courteous. They explained everything in detail. I feel I can trust them to help me. They made me feel comfortable with my embarrassing situation. I am happy that they are here to help!
Reviewed May 18, 2020
Chantel and Anna were great and thorough. Looking forward to this experience and getting out of debt. I would highly recommend these two individuals. Recognizing the time and patience your company gives to new customers is very much appreciated. Thanks again for all your dedication and hard work. I will recommend National Debt to anyone who is struggling financially. Thank you so much.
Reviewed May 18, 2020
Experience with debt. The process was very easy. Great customer service. I was nervous about doing this. But at the end of the process made me feel relieved. I can pay off the debt and feel peace of mind.
Reviewed May 18, 2020
All the staff that I have worked with today have been very helpful and I appreciate it very much. This is not easy for me to ask for help but the debt has just become so overwhelming and I can't do it on my own.
Reviewed May 18, 2020
Everyone was nice on the phone. They listened to my questions and answered them accordingly. I would recommend them to my friends and family who are in debt with credit cards also. I am very pleased with the customer service that I have received up to this point.
Reviewed May 18, 2020
I had a very pleasant time with customer support with setting up my account today. They were thorough and everything was clearly stated as to what was expected of me and what I could expect from NDR. I'm excited for the journey!
Reviewed May 18, 2020
Well I was fed up with all of the trying to catch up and I have tried to get loans. Then they were suggested to me. I went online and filled out the Questioner and got a call. Bill talked with me and all so listened to me. He walk me through it all. Then had Josh call me. He was as willing to walk through it all with me... It helped me feel good about what it all.
Reviewed May 18, 2020
Nick and Anthony were very helpful and made the process easy and were quick! I highly recommend these two on your staff and are happy they helped me. I am excited to see the light at the end of this debt tunnel!
Reviewed May 18, 2020
I was pleased to have a quick and easy welcome call. The representative spoke clearly and explained what NDR can do for me and made sure I knew what I am getting into. He went over portal access and made sure to inform me that I respond to any future calls from NDR to help me resolve any issues quickly.
Reviewed May 18, 2020
Outstanding service from start to finish. The representative was very knowledgeable and most importantly helpful. He guided me through entire process and answered all my questions. I did not feel like there was any judgment in my situation. I feel like I’m on my way to financial freedom.
Reviewed May 18, 2020
So far the entire process of setting up my plan has been a breeze. All the information was well laid out and explained. I look forward to the day when I'm debt-free and my credit score has gone back to normal. A big thanks to the team and their efforts. Andy
Reviewed May 18, 2020
Very friendly and informative about program. Very detailed and knowledgeable. Very helpful. Covered all aspects of the program and made sure I understood all the details of the program. Waited patiently while I completed all my forms so there were no mistakes.
Reviewed May 18, 2020
I just like the way I am treated by whoever answers the phone, and they are courteous and professional. They always have an answer to my question, no passing me off to another person. They show that they care about my situation, and are motivated to help me resolve it.
Reviewed May 18, 2020
I feel a total sense of relief knowing I will be debt free in a matter of years. Instead of dying with the same debt after only being able to pay the minimum amounts due every month! Duane ** was very helpful in explaining the program. I feel very confident that this program will definitely get me out of debt.
Reviewed May 18, 2020
Great experience working with both gentlemen. The calling process was very easy and I was set up in an hour. I was filled up to my neck in debt and they provided a way where I can pay off my debt in 2.5 years rather than 30 years.
Reviewed May 18, 2020
It was a pleasure working with your staff during this time of need in my life. They were very helpful without being demanding and pushy like other agencies. Thank you for all your help and the professional manner you assisted me.
Reviewed May 18, 2020
Very satisfied with Amanda ** and Adam... all questions were clarified. They have been a big help in taking out the stress in paying my bills. I was affected by the sheltering in place and a portion of my income was cut... I am a caregiver.
Reviewed May 18, 2020
Both Armani and Michelle were very helpful with this process! Thanks to both of you! They were knowledgeable, professional and friendly. They explained things clearly and answered all of my questions. I received all of the emails they said they were sending.
Reviewed May 18, 2020
I was very happy with my experience talking with Matthew. He explained the program very completely and answered all my questions. I feel comfortable with my decision to get this done and so glad National Debt Relief is here to help me. Thank you and all of you ‘BE SAFE’.
Reviewed May 18, 2020
The two agents I worked with were very thorough and helpful. I am looking forward to a better situation to help in the future. It sure doesn't take a long while to get into debt whence the country shuts your business down.
Reviewed May 18, 2020
I had great experiences working through my options with Atif **, he was very thorough and knowledgeable in answering all my questions. Frank in the welcome call department was also very thorough and helpful. They both had great energy and were very pleasant to work with!
Reviewed May 18, 2020
Everyone was extremely helpful and patient. Everything was explained in detail, my questions were answered without hesitation. I feel like my life will have a sense of normalcy. A load has been lifted. I would definitely recommend National Debt Relief to anyone seeking a fresh start.
Reviewed May 18, 2020
Greg was such a big help even though we kept getting disconnected but, we got to the end. He was very knowledgeable & was able to answer my questions to the best of his ability. To see all these awesome reviews I can’t wait to be one of the ones being debt-free before I turn 40!
Reviewed May 16, 2020
Great service and very informative. I got offered a few options and was explained each one in detail. The whole process was fast and effective. Everything was emailed and sent over really fast and the process was completed. I did not know I had so many options to get out of my debt relief due to my last year of hardships. This is all giving me a huge peace of mind during this really difficult time I am experiencing.
Reviewed May 16, 2020
At the beginning, I was confused how it work but after I received a call from Miranda, she explained to me everything from step to step, I felt comfortable to have National Debt Relief to help me about my debt. The staff are really good and helpful, understanding, clear and honest. I really appreciated that.
Reviewed May 15, 2020
Thank you for making my experience easy to understand. I had every question answered and I feel very confident I am in good hands. Thank you Mike A and Kiera (can't remember her last name) for your patience with me.
Reviewed May 15, 2020
Mona helped me tremendously, she went above and beyond. She went over my settlements, lump-sum payments, and negotiating with the creditors. I will only be dealing with Mona from now on until I graduate from National Debt Relief's program. Thank you, Mona, for everything.
Reviewed May 15, 2020
So very happy they helped me. Darryl was amazing! I’m so glad I’m able to work on my credit!!! If it wasn’t for Darryl I would still be worried about my existing debt that I had. It feels good to know you’re working on it.
Reviewed May 15, 2020
While I had a lot of anxiety and questions concerning this process, both ladies who helped me answered every question with specific detail. The entire process was transparent and easy. I understand how this program will help me, and why it was the best fit for my needs. I am very happy with my experience.
Reviewed May 15, 2020
It was very good. Diane and Carlos were very friendly and helpful. They explained anything or questions we had. The process has been a lot easier than we thought it would be. This process will take a big load off our business and our personal lives.
Reviewed May 15, 2020
I worked with Mr. Henry ** and Mrs. **. Both of these Representatives were very truthful and knowledgeable. Mr. Henry ** and Mrs. ** were very patient with my questions. I look forward to working with National Debt Relief. I was thoroughly informed about the risks and benefits.
Reviewed May 15, 2020
These two guys have helped me out with this debt relief. I really appreciate how they were there to help me out with this debt that I have got myself into. I hope I could get someone that needs help to contact this company to get their debt relief too. Thank you again!
Reviewed May 15, 2020
Mr. Christopher ** assisted and guided me in detail the process of debt consolidation. He answered any questions or doubts I had and handled it very professionally. I finally came to a decision whereas my bi-weekly withdrawal would be affordable for the next 3.5 years and would save me a great deal of stress during these hardships. Mr. ** is a great asset to this company and I certainly would recommend him to family, friends, relatives, or anyone that may need help. I had many doubts of calling National Debt Relief and I finally took initiative to make that phone call and wished I had done it earlier. Thank you National Debt Relief and thank you Mr. Christopher **!
Reviewed May 15, 2020
I was enrolled by Bernie **. I thought Bernie was well versed in the program, accommodating, and professional. I was very impressed by her and felt comfortable moving forward with the program because of my experience with her. I had Camilia for the Welcome Call. Same thing... very good experience.
Reviewed May 15, 2020
After spending days researching other companies and then deciding on National Debt Relief, I am very happy with my choice. I worked with both Eugene ** and Jay ** and they answered all of my questions and we were able to come to agreement that fit my budget. I would recommend this program to anyone you needs help like we do right now. Thank You!
Reviewed May 15, 2020
Excellent. I was well informed and has the confidence in the team in helping me many ways to include legal and talking with creditors. Gave me helpful and advice and encouragement. I can almost see the light at the end of tunnel even though I took the first step in enrolling in National Debt Relief.
Reviewed May 15, 2020
This process was easy and saved me thousands. I was highly stressed before I called, but these guys calmed me down and found a solution for me very quickly. I got approved very quickly, and the response was extremely fast. I don’t know what I would have done otherwise.
Reviewed May 15, 2020
Representatives were very clear on how everything works. I was very pleased by the time I was done. Didn’t take long at all. Wish I would’ve done this sooner. In the end I believe this will save me thousands of dollars!
Reviewed May 15, 2020
Both had great personalities. Easy to understand and very patient in explaining and answering all my questions. I look forward to working with this team. This is a very humbling situation and they never made me feel like I was at fault.
Reviewed May 15, 2020
The Agents that we spoke with are easy to talk to. They are always accommodating and they are reassuring us every step of the process. We hope you continue with your great service. We are grateful and we appreciate your efforts. Thank you!
Reviewed May 15, 2020
Just started but other than that everything went well. They explain everything from start to finish so now on my way to being debt-free. I spoke to Barnard, he was great. Made me feel comfortable about my decision. I was worried at first.
Reviewed May 15, 2020
Everyone was thorough and took their time explaining every step of the program. They went through every document, and made some of the negative impacts clear for what I might face as they attempt to settle the amounts. I look forward to using your system to get out of debt.
Reviewed May 15, 2020
The people that helped me with opening my account were very nice, courteous and very well informed. It was a nice experience. Kester ** was the one that took all information and set up account. He was very nice. He was helpful in every way.
Reviewed May 15, 2020
Very friendly and informative about program. Very detailed and knowledgeable. Very helpful. Covered all aspects of the program and made sure I understood all the details of the program. Waited patiently while I completed all my forms so there were no mistakes.
Reviewed May 15, 2020
From the first call with Michelle ** who was extremely professional and helpful to the young lady yesterday from the success team, I felt at ease and secure. Wonderful way to listen and help a person in financial distress! Will recommend your services to anyone that asks for my help.
Reviewed May 15, 2020
I just signed up now. The associates were very nice, polite, and thorough. The team made sure I understood everything before signing. I'm looking forward to working with this company. I can't wait to get out of debt! Thank you NDR specialists!
Reviewed May 15, 2020
The associate/agent was very patience & helpful explaining all the details process of consolidation payment of all my credit card debts. They were very informative on any question I’d ask. Now I can sleep peacefully at night thinking that I don’t worry about this debts while..??
Reviewed May 15, 2020
Both people I talked to were very polite, they took the time to make sure I understood completely what I was enrolling in. They were both compassionate about my situation and were still very kind. Thank you National Debt Relief.
Reviewed May 15, 2020
I am very satisfied with the service I received. The process was step by step and I look forward to keep working with National Debt Relief and solve my credit card problems. I would recommend this company to other people looking for credit card relief.
Reviewed May 15, 2020
Paul was very good at explaining how they can help and not pressuring me at all. I felt he was very honest and helped me understand my options then gave me time to make a decision. I’m excited to get my debt under control and this seems to be the best option because it takes the hassle away and ultimately costs me less..
Reviewed May 15, 2020
They answered pretty much every single question I had. Broke it down easy and made it very understandable. I’m hoping this will erase all the uneasiness that debt has caused me and they basically made it easy to sleep at night knowing it’s gonna get done.
Reviewed May 15, 2020
Danny was very through and explained the process very well over the phone. I was sent several emails from him which explained the debt relief process in detail. Also I could tell he was looking after my best interest which made me feel at ease. I'm looking forward to getting things started.
Reviewed May 15, 2020
I was on the phone with the representative and I was unable to hear anything she was saying and very slurred. I had to ask her multiple times to please repeat what was said. Unhappy with who I spoke with.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed May 15, 2020
Excellent service and hospitality. Gave some relief from worrying about my bills. The gentleman and lady were very thorough in explaining everything. I learned about your program from mail and a good friend who also is in your program. Thank you.
Reviewed May 14, 2020
Helped you with everything you need. Explained every details clearly. They’re also very friendly. Lower rates and gives you a good offer that will help you in the long run. Very glad to hear from them. I need help to lower my monthly payments for my credit card and they did helped me get the right offer for me.
Reviewed May 14, 2020
This was probably the biggest step toward debt free without a loan. It was fast, easy to understand and the customer service was excellent in keeping on track and filling the paperwork. I appreciate the work and time spent with me.
Reviewed May 14, 2020
The staff at NDR were wonderful - kind, compassionate and patient, as well knowledgeable. They made what was an embarrassing, overwhelming challenge go from one that I was ready to give up on handling all alone, to knowing that I had someone who understood and that I was no longer alone. You brought tears of relief to my eyes and I Cannot Thank You Enough! Both of the people I spoke with deserve all of my gratitude (and a raise!).
Reviewed May 14, 2020
Wonderful experience to know I'm on my way to debt free, customer service was great and process was very easy. Never had to do this before but I'm glad this program was there to help me with so much debt I've got into.
Reviewed May 14, 2020
James did an excellent job of explaining everything to me. Making sure I understood what would happen, how long this might take. He was very good to work with. I'd work with him in the future. Thank you for all your help.
Reviewed May 14, 2020
It was much easier than I thought it would be. My membership agent was one with personality which made me feel comfortable. She was good at explaining the program and basically answered all my questions. At no time did I feel pressured to join. She left it to me. It was a good experience.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed May 14, 2020
First call was wonderful and informative. Second call was the most confusing, fastest, waste of time ever. The individual read about 30 pages of information in about 15 minutes without breathing and then asked if I had questions. I don't even know what he said? Wild.
Reviewed May 14, 2020
Updated on 10/21/2021: National Debt Relief’s service was awesome. Anytime I called them, they answered my questions thoroughly. Sometimes, they called me back. They told me that if I gave a little extra, it would help reduce that particular debt. I lost my job and gained it back right in the middle of the program so I was able to escalate my fines. I'm finished with the program and working with NDR got me out of the debt as a problem. I didn't know how to get out of it when I lost my job. Now, my credit scores have gone up where it's right below very good. They encouraged me to do this, this, and this. I still kept several accounts open and paid on them regularly. NDR helped me all the way and I can see daylight at the end of the tunnel.
Original Review: Excellent service level and communication. Anwar ** was awesome in handling my claim and answering all my questions. After talking to **, all my anxiety was gone and I was ready to trust him and this company. I will highly recommend this company to all my friends.
Reviewed May 14, 2020
Excellent both Daniel and Karim were both very helpful. It was very helpful and felt more peace of mind. The process went pretty quick and made me feel less stress knowing I was actually getting the help I needed and the boys made it a breeze so can honestly say this took a lot of writ of my mind knowing I actually am doing something to take care of my situation and the boys walked me through all the way.
Reviewed May 14, 2020
My experience was very good. Both individuals I spoke with were very courtious and answered my questions. Explained everything so I could understand the program and process I need to follow. Thank you very much for the assistance. Michelle **
Reviewed May 14, 2020
I was very pleased with the welcome call. The woman I talked to was very kind and courteous, and also moved the call along at a brisk pace, in order to not waste time, but answered any questions I had clearly and in a professional manner.
Reviewed May 14, 2020
Want to Thank everyone at NDR for being there when I needed help, great communication, easy access and took care of my situation professionally. Jay who I communicated with was outstanding and helped every step of the way, he followed thru the precedence with ease to me, knowing that I was financially mind strained, lifted a huge weight off my back... Thanks again.
Reviewed May 14, 2020
Jose ** was very knowledgeable, patient and understanding. He handled all my concerns with the utmost professionalism and respect every step of the way. Handling debt can be a very overwhelming situation for many of us. However, after the process was over, I felt a great sense of relief. I would also like to thank Anne who followed up today on the compliance call. Again, the process was was very thorough and I was guided every step of the way. She too was able to answer many of the questions and concerns that I had at the time with professionalism.
Reviewed May 14, 2020
I was too embarrassed to talk to anyone about my growing debts but you made it very easy for me. The support from your Agent down to the completion of the paperwork, gave me confidence in your service. Thank you.
Reviewed May 14, 2020
Good afternoon. I am excited to start a new Chapter in my life. Marjorie was very pleasant and professional. I was able to understand her clearly and she was able to answer all my questions for me to understand. I'm looking forward to working with this organization and will be glad to recommend it to family or friends if that need arise. Thank you. God bless.
Reviewed May 14, 2020
My friend Rosalie ** was a client of National Debt Relief and she referred this company to us. We were hesitant at first but customer service rep provided us with clear information and explained to us the process of this transaction making this experience seamless. I will definitely recommend this company. Thank you for your help.
Reviewed May 14, 2020
Both representatives on starting the application and finishing were both extremely helpful and very very very polite and extremely nice and I am so happy that I called National Debt Relief. You guys are such a life saver and I thank you for helping me with everything. Daniel ** and the wonderful lady (extremely sorry I can’t remember her name) when I called the “welcome call” were extremely nice and helpful and answered all my questions. Again I thank you for all of y’all’s help and I really appreciate you guys for taking time out of your day to help solve my solution! Thank you so so so so much.
Reviewed May 14, 2020
At first I wasn't sure if I would be able to qualify for anything. Jay made it very clear and was very helpful in helping make the best decision and maintain a positive mindset. I appreciate him for helping me to get started. I look forward to having this solved in the coming months and years.
Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.
Reviewed May 14, 2020
The script you guys write is super thorough and helpful. I absolutely hate when operators are forced to use lengthy scripts because it seems unnecessary. But I really appreciated that it covered all my questions. It was still kind of irritating at points but I can tell you guys really want to make sure people are informed and are fully able to resolve their debts. Kudos to whoever made that!
Reviewed May 14, 2020
I thought I would never find a solution to my debt and figured I would spend the rest of my days trying to crawl out from under it. With the amazing service and support from Henry ** and Isis, I finally know that getting out of debt is possible. I am grateful to them and NDR for the incredible relief of knowing that I can achieve being debt free.
Reviewed May 14, 2020
National Debt Relief have been very helpful to me, and promising, I look forward to being debt free in the next few years. Thank you National Debt Relief Team! I am so excited about being young and debt free. I have been trying so hard to save and pay my debt and have not been successful. Thank You Again.
Reviewed May 14, 2020
Entered into debt settlement program due to financial impact of the pandemic. Both staff members went through the program and answered all our questions. Both were knowledgeable and professional. Once satisfied we set everything up. All documentation was emailed for signature and approval.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback. We will be reaching out shortly to discuss any further concerns. You can also call us directly at 888-660-7427.
Reviewed May 14, 2020
Micah & Chantelle were excellent and specific! Made it easy to enroll! I would recommend your service based on working with two above named agents. Speed and accuracy were exceptional, form completion, were relatively easy, all questions answered, follow up excellent, looking forward to completion of debt removal!
Reviewed May 14, 2020
The first one I spoke to to get started was very nice, talked slow enough for you to understand what she was saying. The lady I spoke to today was nice but spoke too fast. I would recommend your company to my friends.
Reviewed May 14, 2020
Very good, the interview was very good. The rep was good at her job. I am satisfied with the process made so far. I hope this process will give me some peace of mind. I think all of the reps I've talked to so far are very versed in what they do.
Reviewed May 14, 2020
My experience with this company was amazing. It was very simple and the employees were very respectful and compassionate the entire time. The instructions that they gave were very helpful and they answered any questions I had. I would recommend them to anyone who has the same problems that I have. Thank you so much!!
Reviewed May 14, 2020
Didn’t take too long to set up, very friendly and clear with answering questions and explaining. Website is very easy to navigate and detailed. Was able to add the accounts I wanted and save money monthly. Looking forward to see how things turn out with this program. Thank you.
Reviewed May 14, 2020
Tatiana was very professional and patient. She helped us to understand the program. She did an excellent job, thank you. We were very happy with her explanations and her kind words. She was enthusiastic and positive, we had an good experience with your company.
Reviewed May 14, 2020
Every procedure very well explained and easy to understand, I hope that the resolution of the problem is as fast as possible. I am happy to be able to solve my debts and with the good service and explanations of the attendants.
Reviewed May 14, 2020
My questions were answered and paperwork completed in a timely manner. I am eager to work with the Debt Relief program to be debt-free as soon as possible. Everyone I talked with, explained the steps that I need to take to become debt-free and were all very helpful in letting me know how long it will take.
Reviewed May 14, 2020
???? Thank you for eliminating 4 credit cards for me into one payment and stopping the pesky phone calls. Hopefully very soon my credit will look great to buy a house since all my cards are closed so everything is looking up now. Thank you so much.
Reviewed May 14, 2020
It was an intense experience. I feel like this will be a challenge at first. I believe it will be the best solution for my debt. This program will help me to be more disciplined. This will allow me to pay off this debt sooner.
Reviewed May 14, 2020
I spoke with Vanessa **. She was very well informed, efficient and answered all my questions. She didn't mind that I asked her to repeat the question. Vanessa was professional and easy to speak to. I wasn't sure of the program until I spoke to Vanessa and then I was more confident on moving forward. I would recommend this program to a friend once I finish it.
Lucy **
Reviewed May 14, 2020
Even though I realized that I needed to address my current financial situation, especially after my last employer, E-T TRADE, gained access to my Capital One credit card account and was able to manipulate previously charged company purchases made with my account by "returning" reimbursement payments made from the company business checking account, and by making fraudulent payments by either closing the business checking accounts after payment, then repeating this process over and over with other company accounts, the entire time, Capital One continued to accept payments through several cycles of payment returns.
So after a week's time, the purchased items of 1 Apple MacBookPro for $3,000. and 1 iPhone for $1,000 plus shipping for each item to Hong Kong at $700 became a $10,000 fraud spree and I became the victim. The contract I signed along with the CEO of E-T Trade when I was offered the job of Purchasing Manager, specified that I would use my personal credit card for all purchases for the initial probationary period, made the impression that the security of my credit card was covered.
Capital One finally froze my account after two weeks after several urgent requests from me, The total balance on MY card became $10,127.00. My supervisor and the CEO of E-T Trade vanished and stoped responding to all attempts of communication by me. I reported this immediately to local Florida law enforcement, but to deaf ears. And I was not paid my salary for the weeks I worked. I no longer trust myself.
This is why I have come to National Debt Relief. I have no choice. The Capital One account is in my name and the fraud department with Capital One, declared there was nothing that they could do. I was responsible. Period. I contacted your company today, after reading positive reviews online and was very fortunate to connect with Certified Debt Specialist, Shomari **. This was a fateful pairing and connection. He might be one of the most patient and caring individuals that I have ever interacted with. His knowledge and his ability to gain a stranger's trust is beyond description. As uncomfortable as it was to explain my new reality, as I have been searching for a way to manage this nightmare. A situation that I still am having nightmares every night and questioning my own judgement at every minute of every day, Shomari offered perhaps the only option I had left.
Before long, I felt a glimmer of hope for the very first time in over a month. I still owe this substantial amount of money but the sting is less painful, thanks to his impressive ability to remain patient and ever so very sensitive to my financial future, I sincerely thank Shomari and thank National Debt Relief for hiring him. The young lady that assisted me with wrapping up my application process in a very detailed but still warm and caring manner, was another fine example of personal customer service that I consider a lifeline. I appreciated her warm personality and comforting attitude.
Definitely a true 100% effort by the staff definitely makes it easy to share my experience with friends and family. By the way, I am planning to close on a home purchase by the end of the month and during the events leading up to contacting NDR this afternoon, I did not think I was going to make it this far. For most, this experience would be traumatic under any circumstances, but as I approach my 62nd birthday, I genially feel that this might be my best birthday present ever! Thank you, all. Bill
Reviewed May 13, 2020
Everyone was very considerate and everything was explained to my satisfaction. Very polite replies. Thank you so much. I feel so relieved to get my debts taken care of. I look forward to seeing this all taken care of. Sincerely Dixie **
Reviewed May 13, 2020
Both representatives were highly trained in their fields, pleasant to talk with, and courteous!! It is staff like this, that makes is a pleasure to be on the phone, for the length of time it took to submit my information and verify it! Congrats and do not lose these two invaluable assets!!!
Reviewed May 13, 2020
So far the information and communication provided by the staff had been well, timely and accurate, with details of the service offered. The process seems to be transparent and without hints, looking forward to see the end of the service.
Reviewed May 13, 2020
Everyone was very patient and described everything very nicely. They were courteous and knew their jobs very well. Listened to my questions and answered them very professionally. I would recommend this company to anyone. Thank you for all the help.
Reviewed May 13, 2020
Everyone we talked to was very knowledgeable, polite, & courteous. They went over the whole process with both my wife & I, we knew exactly what to expect. We are both very pleased with everyone we talked to & the whole process so far. We would definitely recommend NDR to anyone wanting to get out of debit.
Reviewed May 13, 2020
They were helpful. Appreciate it. Stay safe out there. Appreciate the time and support. I like this program and can’t wait to release some of this debt. Just wish the program time was longer but other than that I appreciate this program. I love what you guys stand for. Have a blessed day.
Reviewed May 13, 2020
New application. So far it has been easy but I wish my creditors could be contacted now instead of waiting. Getting the ones that are auto payments should be notified by your team. I have this uneasy feeling that they will give me a hard time and possibly even take them out of my banking account.
Reviewed May 13, 2020
National Debt Relief has been so amazing and is very helpful! I can’t wait to be debt free!! I think everyone that is in debt, and wants to get out call these guys now! They will walk out you through every step.
Reviewed May 13, 2020
Roger helped me get started in the NDR program. Another lady helped fill me in on my welcome call. Everyone has been so helpful answering my millions of questions. I look forward to seeing whats to come. I am excited about the future and having my debt completely taken care of. It is definitely a weight off my shoulders.
Reviewed May 13, 2020
My interaction with both representatives was friendly, courteous, professional and informative! They were knowledgeable and patient in their interaction with me. Each took time to ask if I had any questions and to listen and explain in simple and plain language the answer to my questions!
Reviewed May 13, 2020
Mr Jay ** and Mr. Javier ** are very professional and their explanation of the program, what appeared to me to be a very stressful situation made it easier for me to understand. Thankfully, they were very patient with me and we got through it together.
Reviewed May 13, 2020
Shannon ** was my enrollment contact on 5/11/20. He was so professional and informative. He worked with me patiently as I was having problems with my very old computer. Shannon kept checking back with me and worked with me until the process was completed. The lady, Pamela, who did the follow up call on 5/12/20 was also very professional and informative. They both answered any questions I had and told me to call NDR at any time I needed any assistance. I truly appreciate this Wonderful Customer Service especially during this stressful time in my life. I look forward to completing the program with a organization who still maintains a top level of service and professionalism for people like myself who need it now.
Reviewed May 13, 2020
Consolidate debt. Due to the current pandemic, your team has been generous enough to help me resolve my current credit debt. With my reduced wage has changed my affectability to pay off my debt in a timely manner in which lead me to contacting your business to assist me during the crucial time frame of my life. With everything going on this will truly allow me to have a peace of mind.
Reviewed May 13, 2020
Wow, I called 3 different and debt companies and National Debt Relief gave me the best Debt Relief Program and save me over $20k where the other ones only save me a couple of thousands! Thank you so much! God Bless!
Reviewed May 13, 2020
Upon contacting NDR, it was with great ease in how they took care of me as if we knew each other, they had everything figured out in minutes and I was very comfortable with and how everything was explained. They really take care of you with their professionalism and their customer service and care can be rated as top notch.
Reviewed May 13, 2020
Atif ** and Shannon who took my welcome call were very helpful and transparent during the enrollment process. Debt can be hard to talk about but I didn’t feel judged and they were happy to help. All of my questions were answered and I’m looking forward to getting started with the program!
Reviewed May 13, 2020
I spoke with my representative Eviana today during our follow-up call. She reviewed and discussed all the details in my Debt Relief Agreement as well as answered some of my detailed questions as best she could based on her knowledge. She made the process very easy.
Reviewed May 13, 2020
Eddie made this experience so easy. He was my first point of contact. He was understanding and supporting and we connected because his mother is a nurse and so am I. Both Victoria and Eddie explained everything thoroughly and they answered all my questions. Professionals with the right touch of compassion.
Reviewed May 13, 2020
Robert ** helped me on my application. He is very nice. He walk me through and he made it very easy for me to apply. He is the best. Thank you so much for assisting me on this. I really appreciate your help.
Reviewed May 13, 2020
Owen ** was absolutely so thoughtful and very helpful. He explained everything about your services in a way that I could understand. He got back to me right away on all my questions and concerns. He is a great resource to your company.
Reviewed May 13, 2020
Krista was extremely helpful and made me feel at ease. This was a big decision but everyone has been kind and understanding. The Welcome Counselor was knowledgeable and got me thru the process with kindness and always took the time to ask if I had any question. Everything was answered to satisfaction.
Reviewed May 13, 2020
I have had hands down the best customer service experience ever!! Everyone makes it a comfortable and easy to talk about something so hard, and I appreciate that more than ever!! Everyone is very positive and happy to talk to. I would highly recommend anyone to use this company!!
Reviewed May 13, 2020
Talking with Peter ** was relaxing. He made sure that we understood everything that we was trying to accomplish. He was very patient and kind with a very humble spirit. The Welcome call was also great. I’m very pleased with with the decision I’ve made with choosing National Debt Relief. Thanks once again Peter **.
Reviewed May 13, 2020
All staff was very helpful, punctual, and precise. I knew what I was doing because of them, and they never steered me in the wrong direction. I look forward to working with them in the coming future to help me through this tough time.
Reviewed May 13, 2020
Dionne Is an awesome customer service individual. She helped me with my consolidating accounts and she was very easy to speak to. She even sent me a hand written letter which she don’t get too often. She’s awesome. She was able to take me through the whole process and consolidate all debts that I have. We were in constant communication and her emails were very helpful.
Reviewed May 13, 2020
So far, so good. I just started the program, but have faith in the team's ability to clear my problem. The professionalism and experience they have assures me of a favorable outcome. I am striving to restructure my financial future.
Reviewed May 13, 2020
I liked Diana who explained all the items for me. She even informed me how the bank can sometime take funds automatically & for me to validate that option. I will reach out to the bank to identify if I have that clause. If I do then I'll need to open a new bank account and move my money there.
Reviewed May 13, 2020
The service was great. Keith help us get great deal so that we can get out of debt. He was also very knowledgeable and helpful throughout the process. This is a great tool for people struggling to make ends meet. Also the Welcome Call was very pleasant. She was very knowledgeable, and guided us through the whole process. We are very glad we signed up.
Reviewed May 13, 2020
I have not had a problem with speaking with anyone & I hope it will stay that way. I have spoken with Joesph, Anthony, Marcus & they were all very nice & they have went more than I would say their JOB. They all were very awesome. Thank You & GOD BLESS.
Reviewed May 13, 2020
Every one was very helpful. They answered all my questions and were patient when I needed time to finish the welcome call or to retrieve my checking account information. When I needed to have them call back they did it three different times as I had other calls that I had to handle.
Reviewed May 13, 2020
Both of the representatives that I spoke to were very kind and helpful and made me feel extremely comfortable about the entire process. I am looking forward to working further with National Debt Relief and eliminating my debt so that I can get a fresh start.
Reviewed May 13, 2020
They were nice, extremely helpful, and informative. Worked with me on all the possibilities. Explained all details and worked on gathering all relevant information to ensure that I could get the right program. I greatly appreciate all the help and recommend.
Reviewed May 12, 2020
Both representatives that spoke with me were very, very patient. They did not make me feel like I wasn't capable to understand everything 100%, and were willing to explain some things to me, even twice if I needed it. They both have helped take a weight off my shoulders.
Reviewed May 12, 2020
I talked with Tatiana and another representative and they both gave honest information and were letting me know what to expect. They were friendly and professional and knowledgeable. This was a great start to this experience and feel comfortable that transparent communication will continue.
Reviewed May 12, 2020
Angel ** went above and beyond to assist me. He ensured I understood everything I was doing, he walked me through the step by step process and to top it off he was very patient. Thanks a mil Angel. Also thanks to my welcome officer.
Reviewed May 12, 2020
Everyone was kind and they explained everything clearly and nicely. I’m excited to be a part of the program. Thank you guys for helping me take the first step towards being debt-free. I’m so sure that I can settle this within 12 months. Thanks again.
Reviewed May 12, 2020
They were able to clearly explain to me the details of my program and if I ever had a question they were about to answer and clear up any doubts I had. They were kind, helpful, definitely a good experience.
Reviewed May 12, 2020
I so far in the program have been pleased with the professionalism of both Meisha ** and the other gal I talked to that did my welcome call. So far am pleased to work with them. And have a burden being lifted off me.
Reviewed May 12, 2020
It has been a difficult time for me personally. I greatly appreciate the service that your company and your team provide. They are highly personable and considerate, and mostly importantly, your staff show not only professionalism but compassion. In particularly, Gabriel and Shayna have been most helpful to me. Please take this as a recommendation for their service.
Reviewed May 12, 2020
We had a good experience. Very professional. I would highly recommend this company to help others in our situation. They helped us see a light at the end of the tunnel. To just imagine in a few short months to be debt-free.
Reviewed May 12, 2020
Andrew was very helpful in explaining how this works and very cordial, he now has me on my way to being debt-free. Thank you so much for your help in assistance with my goals. Also, it was explained to me how every step works as to how to handle responses to debt collection personal if need be. Best regards, Brian
Reviewed May 12, 2020
Josh was extremely helpful and thorough in getting my set-up with National Debt Relief. Managing debt is never fun and often embarrassing, but I never felt any judgment from any of the individuals I spoke with. I am happy to be on track to get myself out of debt sooner.
Reviewed May 12, 2020
Andrew. All your team members were very well educated, knowledgeable and was able to answer all my questions every time I had one. I had no issues understanding or going through the process all parties involved. I would recommend your company and this program to anyone.
Reviewed May 12, 2020
Very friendly and great service. I appreciate how much detail I was given about the program and how much information I received. My questions were answered before I could even ask a question which is amazing. Definitely feel good about completing this program!
Reviewed May 12, 2020
I had a wonderful experience. I was hesitant to try this but I am so glad I did. This truly made my day! Thank you so much! I never thought I would get approved for a program to help with my credit card debt.
Reviewed May 12, 2020
Great, very good on information and answered every question I had with no problems. Glad that you guys were able to help me get on the right foot to start clearing my debt and live debt-free. Edward was very helpful.
Reviewed May 12, 2020
Great program! Great people! Great relief! I can finally breathe again after a series of bad experiences and then COVID19 tanked all my past efforts. This too shall pass... I can now push forward and regain foothold for my business and succeed. I highly recommend NDR to others!
Reviewed May 12, 2020
They were great with their explanation and getting me motivated to do this with y’all. Awesome people. I would recommend this program to anyone that is in my position and wanting to get their life on the right track. Genuinely happy with my decision.
Reviewed May 12, 2020
Safia ** and Kim ** were the best. I called with stress on making my bills and they worked with me to give me great relief. I Love how they talked to me and made me feel more comfortable with my situation. I will definitely recommend your company to my friends. 5⭐ from me.
Reviewed May 12, 2020
Nilsa & Shannon were both very helpful and kind. Shannon was extra informative, offering me many details. Nilsa, was a great first contact. Very warm and able to answer my concerns and respond in a timely manner. They both made me feel comfortable with the program and worked to expedite the process.
Reviewed May 12, 2020
I am very pleased with my experience. The ladies were awesome and explained everything thoroughly, and made me feel very comfortable and excited for the debt relief. Awesome experience. I recommend them to everyone. I am just at the beginning but, I have high hopes.
Reviewed May 12, 2020
Good information and follow up. Very thorough. Explained and answered questions. Would recommend to a friend. Good decision. Glad I decided to do this. Easy process and can call at anytime with questions that I may have. Relief of having the burden taken care of.
Reviewed May 12, 2020
The team at National Debt Relief is very knowledgable about much more than just how to help you get out of debt but how to stay out. I feel more financially literate about getting off the hamster wheel of debt. I had the pleasure of having Leon as my representative and he was extremely helpful throughout the whole process. Thank you, NDR!
Reviewed May 12, 2020
This entire process is a bit intimidating as I’ve never experienced something like this before, but both the representative that enrolled me and the representative that assisted with the welcome call did an amazing job of explaining the program and easing any worry I had. Thank you.
Reviewed May 12, 2020
I had trouble getting the right format of information in to the agent to be accepted. I typed it then I email different information and finally got the pdf files. It took 3 weeks to get it right! It was not made clear from the start.
We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.
Reviewed May 12, 2020
Ternisha. Very kind and helpful and very courteous was able to direct me through everything I needed to know to help my cause, we were able to go through the things that mattered and put me on the right track, she was able to help me get out of my interest payments. Direct me towards the right thing to do to make my credits drive later on in life.
Reviewed May 12, 2020
Everyone was very helpful and explained everything very well. I was very pleased to hear that I worked with us to my creditors and they were going to handle everything and they tell me that’s a lawyer. It really worked out very well for me. I’ll be saving quite a few thousands of dollars thanks to Debt Relief program. I would certainly recommend the services of debt relief program to a friend that we had a debt problem of credit card bills or unsecured debt. Everyone was friendly and helpful and explained everything. Answered all questions.
Reviewed May 12, 2020
Due to such trying times in our country, I needed some help to restructure my finances. I called NDR and they were AMAZING. Spoke to Reginald ** and Nicole and they were a huge support in helping me. They are so professional and organized, the whole process took less than 24 hrs to complete. They are very clear regarding how much you would be responsible for and any extra fees are explained up-front, which were minimal. I highly recommend NDR.
Reviewed May 12, 2020
The process to sign up was easy. They made me feel welcome. Took a huge weight off my shoulders. I feel confident that I can become debt free in a few short years instead of paying years and years on my own. I am thankful I signed up.
Reviewed May 12, 2020
National Debt Relief is like a light at end of tunnel. They explained everything in detail. All was done via phone and emails. Very professional. I would recommend this company to anyone that is trying to get out of debt.
Reviewed May 12, 2020
Representatives are very helpful in getting started. They go over everything and explain what is going to happen. I am looking forward to being out of debt. I also like the fact that I can go on to my account and see what is happening as far as negotiating with my creditors and can also watch my balance shrink.
Reviewed May 12, 2020
Edward ** was very professional and helpful during the application process. He was very prompt with return phone calls and answering questions. He was also understanding and knowledgeable about the material and information I needed. The whole process was very easy and gives me new hope of being debt free.
Reviewed May 12, 2020
Both the people I talked to gave all the information I needed to make an informed decision to take this step to resolve my financial problems. Thank you so much for their help. I had some questions and they were very knowledgeable and were very good at explaining what I asked.
Reviewed May 12, 2020
The whole experience took a big weight off my shoulders. Everyone I dealt with was very cordial and polite. The process was explained to me in detail so I knew exactly how this program works and was not apprehensive at all about joining. Thank you.
Reviewed May 12, 2020
I am happy with the thoroughness and ease of the application process. It was quick and simple. My agent was excellent and would recommend this company to friends and family. I am looking forward to the end product. Being debt FREE!
Reviewed May 12, 2020
Anthony ** was great, he walked me through everything and showed a lot of patience and understanding. He went through all the scenarios and was able to answer all my questions, always followed with an email providing information and where we stand. Described all the steps that were to follow and always ended with a let me know if you need anything, please do not hesitate to call. The welcome letter was helpful as well.
Reviewed May 12, 2020
Jay was great! He spent the time to answer each of my questions in depth and made me feel comfortable with National Debt Relief to get me to a better financial place. He was also very patient and gave me instructions on how I could add more creditors to my case.
Reviewed May 12, 2020
Jordan (Debt Specialist) and Shannon (Welcome call) are very courteous and very helpful. Jordan walked me through every detail of my problem and the process of the debt relief program. It gave me a peace of mind that there is a light at the end of the tunnel of my problem. Shannon made me feel at ease that the rest of the process is easy access. Thank you very much!
Reviewed May 12, 2020
My experience was great. I was informed about how the program worked and really I was impressed with the process and the opportunity to make some positive steps in changing my credit situation. The staff that assisted me had knowledge of the documentation and was able to clarify the subject that I inquired about during the process. I went through a couple of people that assisted me with the process and I was informed about everything I went over with them.
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