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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 70 Reviews 13435 - 13635
    Verified purchase
    Staff

    Reviewed June 18, 2020

    Was able to answer all my questions and help me understand the process I’m going through. Did not leave out any details and satisfied for the results ahead. Have tried other consolidated creditors, but by far the most professional and easy to deal with right here.

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    Verified purchase
    Customer ServiceContract & TermsSales & Marketing

    Reviewed June 18, 2020

    Great place to start in getting my finances situated after a dragged out and difficult divorced. Great customer service, hassle free process. I’m excited to see how far I make it once I’m debt free and don’t have the burden of owing money to multiple creditors. No more spam calls soon.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    I just signed up but everyone was friendly and helpful. I have high hopes of this helping me settle my debt over the next couple years. They welcomed me and didn’t make me feel bad for my current situation. Thanks.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback. We’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2020

    Absolutely painless. This was so much easier then I thought it was going to be. Everyone was very nice and competent and easy to work with. I can't wait to get started so I can start to feel the relief of this burden.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    The NDR Rep. was very helpful and professional. Everyone answered all of my questions and was very patient. I would recommend this company and the representatives I spoke with to anyone. I look forward to accomplishing this journey with the NDR. Thank you.

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    Customer ServiceStaff

    Reviewed June 18, 2020

    My overall experience was awesome. The process was beyond smooth and the customer service was absolutely amazing. The representatives were very helpful and patient with me. The welcome call was helpful as it reiterated everything. I would definitely recommend this program to others.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    Very helpful and friendly service. I'm glad they were able to help me get out of my debt that has be drowning me. Eli ** was very helpful and gave me plenty of time and information to make the right decision.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    National Debt Relief was very straightforward and easy to understand. Both team members were excellent in explaining the advantages of the program. I wasn't aware of the magnitude of my final debt until I heard it from a professional. 5 stars all the way around.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    National Debt Relief has been great in this process! The most helpful and informative customer service we have ever received. My wife and I could not be happier with setting up the account and definitely have more confidence in our choice now than when we started.

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    Verified purchase
    StaffTransparency

    Reviewed June 18, 2020

    Angel ** was very thorough in his explanation of the program. He took me step by step of how the program works. He is very knowledgeable and answered any questions I had. I'm looking forward to being debt free. The next person I spoke with was Iman. Again, she explained step by step what I am required to do and answered my questions. I will highly recommend this program to my friends and family. I am very much looking forward to being debt free in a few years. Thank you so much!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    Being in trouble financially is not a great place to be; However, both the advisor and welcome call specialist I spoke with were friendly, professional, and informative. This has been a positive and relieving experience so far. I appreciate the assistance greatly, and will keep this experience in mind if I find anyone that is also in need, thanks!

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed June 18, 2020

    I have been so stressed out about my mountain of credit card debt. With plans to have a second baby, I wanted to find some way to manage my debt without being overwhelmed. I called NDR and they were so helpful. They explained everything to me and made me feel at ease with this journey. I look forward to being debt free soon enough! Thanks NDR.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    My experience with Nikki ** and all others I spoke with were all very kind and approachable for sharing information with. Everyone was knowledgeable about debt relief. They took the time to make sure I understood the process of debt relief program. Thank you, Brenda **.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    The representatives I spoke with were knowledgeable and thorough in guiding me through the steps of the debt consolidation program. I felt a burden lifted off my shoulders, The overall experience was very satisfying. Thank you. I completely understood the process and the representative made sure that I did. He went over the information with me several times.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    The team is fantastic. They helped me with everything I needed. They exceeded my exceptions above and beyond. I would be more than happy to recommend National Debt. Relief to my family and friends. I will be posting this on my social media as to how great this team is.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    Personnel were knowledgeable of the the entire process and the all the paperwork went well. The email communication went well. I appreciate the professional way my problem was handled. Communication was difficult because the reception went in and out. I AM THOROUGHLY DISGUSTED WITH PAGE BECAUSE IT WILL NOT ACCEPT MY REPLY!!!!

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    My experience with everyone at NDR has been informative and exceptional. I appreciate the information and the way that everything was explained thoroughly. All of my questions were answered completely and I am very excited to work with NDR. I know that the information provided will be helpful with any future inquiries that I may have regarding my account or any creditors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    So far, we have not had a negative experience with NDR, but today I felt as though I had outstanding service. When I called in today I was frustrated. I spoke with Jennifer, and she was kind and informative, and helped alleviate my worries and gave reassurance about my account. I felt respected, and appreciate a job well done. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    I am happy with my experience so far. I am hoping to be successful in this process. Sabrina was very helpful in the phone process. Sam was also a big help. I am looking forward to being debt free. I understand it is my poor choices that got me overhead in debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    This company has excellent customer service and answers any questions one has immediately and with detail. Counselors are friendly, knowledgeable and willing to help. Process is explained in full and in detail.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed June 18, 2020

    After my income collapsed and I couldn't pay my credit cards I took the hard decision to go for the program you offer. I am glad the agent Daniel ** attended my phone call because he explained every detail of the process with kindness. I want to thanks him for that.

    Regards,

    Lydia

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    Very good to work with. Steven ** was a lot of help. He walked me through the whole process. He explained everything and made it easy to understand. The welcome call went very smoothly also. I'm looking forward to being debt-free. Thank you for all your help.

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    My experience with each representative was phenomenal! Everything was handled in a professional and courteous manner by everyone I spoke to. I was very impressed with the services rendered. I would recommend others to National Direct. It’s a big relief to take this first step to becoming debt free!

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    Verified purchase
    Staff

    Reviewed June 18, 2020

    I lost my job because of the Covid-19. I guess the big salaries had to go first at my job. I found your company online and found you to be very professional and helpful. I was surprised to see this fit into my budget that I can handle. Thank you.

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    Verified purchase
    Price

    Reviewed June 18, 2020

    I was provided with the best experience ever, the most affordable service with good timing programs. I will be able to buy my house as planned and the next couple months as also confirmed by the mortgage lenders. I am truly on the way to my financial freedom. Thanks to this wonderful opportunity.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    I am in big debts,, and I feel like you guys can help me, So far the plan sound good to me,,, I had be going with lots of headache worry about my debt,,, If just can stopped these phone calls from debt collector.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2020

    NDR really wanted to help us get out of debt, which was why we went with them. Signing up was really easy. They just had to go over our information. They got back to us and we got back to them. They keep in touch with me at least once a month. When I call them to ask questions, they’d look up my account and answer my questions. NDR has been doing a very good job.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2020

    I’m feeling like there is finally light at the end of the tunnel. Just the thought that I can be out of debt is a weight off my back. It seems to good to be true. The Representative Alyssa worked with me to help get through things quickly and get me the help I needed quickly.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 17, 2020

    Absolutely fantastic consumer education and customer service! This was a fantastic experience, and I feel so relieved to have my debts in the hands of specialists and to get some traction toward paying off my unsecured debt! I was very impressed by the employees that I spoke with; both of them were friendly, thorough, transparent, kind, and professional!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Our initial contact with Boris ** went very smoothly and he was very informative, kind and explained everything to our understanding. Then the call from Kaley was equally informative and answered our questions with knowledge and she was a very kind young lady.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    My experience with NDR has been great! I'm looking forward to getting debt free. My agent was thorough with the program. This is the first time for me doing any program. Would recommend to my friends. Counting days the days to be debt free.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Very professional and great service. I would recommend the program to a friend in need of any debt assistance. I look forward to being debt free in the next coming years. I hope this is an experience I will never have to go through again. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2020

    It’s been great! Everybody’s been very helpful and eager to help me with my debt. All questions were answered thoroughly and without issue. Every step was explained thoroughly. I can’t wait to see what they can do! And I’m very excited to begin the journey of becoming debt free!

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Kishan was great to work with and he explained everything in detail. It was a huge relief to find Debt Relief and now I know I can move forward and live my life without worry. They were very thorough with all the details and made it easy to get everything taken care of.

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    Verified purchase
    Customer ServiceSales & MarketingStaffTransparency

    Reviewed June 17, 2020

    I just have to say the experience I received over the phone from Keith ** and the other agent who gave me the welcome call whose name I completely forgot was beyond exceptional!!!! They answered all my many questions and gave me detailed explanation on how the program worked. They both deserve a raise or a promotion!!!!

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Really happy I joined. All the help I have gotten is awesome.. Thanks for everything.. Your staff is excellent. Am looking forward the next 3 years. I know if I have any questions your staff is willing and ready to help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Very helpful answered all my questions the only thing I did not like was after I called the first time they kept calling, it got me wondering, but then I remembered that the Better Business Bureau liked them, so I called back. So glad I did.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Christopher D. He was very caring, compassionate, and patient during my consultation for debt relief. He was very down to earth and helpful. Shannon’s welcome call was equally helpful. She was articulate and kind. I feel confident about my new program enrollment thanks to them.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Amazing conversation, very easy to understand. Such a good company to pick for debt relief. You make it easy and my representative was very kind and clear with my instructions. I'm very excited to start my journey with this company and help better my future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2020

    I waited for a long time to take control of my financial situation. It was a tough decision. I felt like a failure. Both of the agents I spoke to were wonderful and explained everything to me as we went through the process. For me this was a positive experience that made me feel hopeful that I can get everything settled and that gives me peace of mind.

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    Verified purchase
    Customer Service

    Reviewed June 17, 2020

    Through my startup experience with NDR Dan was very personable and attentive during our calls. His patience during the time that I asked questions and weighed my options prior to deciding to consolidate my debt with NDR. I am excited to be debt-free in under 36 months.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 17, 2020

    The process was quick and easy, the representatives were friendly and helpful, all of my questions were answered and I feel comfortable and confident in my decision to join this program. I know that I have the information that I need to successfully complete this program and become debt free.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2020

    Both the "Welcome Call" rep and the initial rep who set me up, Greg **, were extremely helpful and courteous. I am very impressed with the team I've worked with. Everything came through quickly and was thoroughly explained. I am very appreciative for all of the efforts.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Parker ** is the person who I was able to talk to and get everything set up with. He was very helpful in answering any questions that I had. I am very content with the service he gave me. I know if I have any future concerns he will be there to help. The person who did my welcome call was also very helpful.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Excellent service and happy to be part of this process. The two people who assisted me were kind, helpful a and very knowledgeable about the program. I’m looking forward to paying this debt off and I’m very glad these people are here to help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    My experience was great. Best thing for my situation right. Wes was so helpful. He made sure I understood what I was doing. That's really all I can say about my experience. The welcome call was also great. She reiterate what Wes had talked to me about.

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    Verified purchase
    Contract & TermsStaff

    Reviewed June 17, 2020

    I fully understand the terms and conditions on the agreement that has been filed on my credit. I do appreciate your help to settle my debt. It was a really big help for me solve my problem. It’s been hard cause I’m the only working now. I’m single mom so it’s a big to me. Thank you to all of you.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Both Amanda and Caly were very knowledgeable and helpful. I trust them so much that I have signed over a chunk of my finances for the services of National Debt Relief. I have confidence that I am entering a productive relationship with this company due to these excellent and caring people. I am looking forward to working this program with your help.

    Linda

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    Verified purchase
    Customer ServiceCoverageStaffHonesty & Transparency

    Reviewed June 17, 2020

    This was a hard step for us. The customer service team was supportive, helpful, and clear with what help they could provide, how, and the ease to enter the program was wonderful. There was no hidden fees, and they were upfront on all that was covered.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Very understanding. Did not make me feel like I was a failure. I am so appreciative for their help at a time when I felt all hope was lost. They explained everything in detail so that I understood what how my debt would be taken care of.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Both customer service reps with whom I spoke were friendly and helpful. They explained in detail the things I needed to know. They took me through the process step by step. Very thorough and complete. I would not have signed up if they were not friendly.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback. We’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2020

    Ray ** was informative and personable, made it very easy to get through this process. I am not sure if I would have gone through with it had I been hooked up with a different person. My only complaint is that there was a delay on the phone every time I talked to him, but I'm pretty sure that was on my end.

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    StaffBilling

    Reviewed June 17, 2020

    It's a great service to have. I happy to have help. I'm grateful for it. I really was struggling with Bills and now I don't have to worry so it took off a lot of stress. And I couldn't be more thankful.

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    Verified purchase
    Refunds & PayoutsBilling

    Reviewed June 17, 2020

    I was facing bills with insufficient funds to pay my creditors. I knew I had to do something or face Bankruptcy. My wife and I separated in September 2019. My wife previously kept our financials in great shape. Now I had to keep my own bills paid. When I had more bills than money, I reached out to NDR. They did not judge me, and were eager to assist me. They answered all my questions politely.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Qwan ** was so very helpful. With the situation with the pandemic the way it is, my financial situation is overwhelming. I felt like I was drowning. I still do a little. But, Qwan was so informative and encouraging. I feel I made the right decision for my financial future.

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    Verified purchase

    Reviewed June 17, 2020

    Very pleased so far, everything was explained upfront, for the exception of my initial first contact. It was not made clear that the first person was going to be the person responsible for my account. I accidentally gave a debt collector her information.

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    Staff

    Reviewed June 17, 2020

    Everyone is so easy to talk to and very efficient at answering my questions. They were detailed when needing specific as I wanted detailed answers to my questions. I would highly recommend Shannel as your starter coach as she was amazing.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    Allysa ** was very nice and knowledgeable about the program. She explained everything clearly. She was very patient and provided me with the information I needed. She made me feel comfortable about the program. I would recommend this company to others.

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    Verified purchase
    Staff

    Reviewed June 17, 2020

    This is my first time using a debt consultant and it was very pleasant and very easy. The agents that assisted me were very professional and very informed. I'm very confident they will help me resolve my debt and look forward to working with them. Very please with them so far...

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    Customer ServiceStaffLoan Process

    Reviewed June 17, 2020

    Very persistent in order to get my plan and get car loan added to my debt plan. Was able to deal with one person for the application who was thorough and welcome call was also informative. Everything was well put together and detailed.

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    Customer ServiceStaff

    Reviewed June 17, 2020

    I was referred to NDR and signing up was pretty easy. I applied over the phone and they helped me through the application process. The debts have been getting settled.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2020

    NDR has some great customer service professionals staff. They are very knowledgeable about the programs that they offer, they make you feel at ease knowing that they are here to help you every step of the way! I feel much better now that I have signed up for the program! I can’t wait until I have completed the program and become debt-free again.

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    Punctuality & SpeedStaff

    Reviewed June 16, 2020

    Edward was the man! He was extremely patient, thorough, prompt, and upheld positivity and integrity throughout the experience. We took care of everything within 24 hours and I'm on my way to a new, better, less stress life. I will definitely recommend this service to others! THANK YOU!

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    Customer ServiceStaff

    Reviewed June 16, 2020

    They are all so helpful and kind whenever you call them. I would highly recommend them for your debt needs. Why stress with the debt that you have when there is help out there when you need it, just a phone call away.

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    Verified purchase
    Staff

    Reviewed June 16, 2020

    Alyssa and Robert were amazing and my set up went smoothly. I fully understand the process and feel confident that I am on my way to debt relief. Thank you and I look forward with working with your team of experts.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 16, 2020

    Everyone was so helpful and I did not feel any pressure. They helped me with any and all questions I had. I'm so happy I made this choice. Can't wait to see what the future will look like with all the help.

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    Verified purchase

    Reviewed June 16, 2020

    I did not really want to have to do this, but National Debt Relief has made it so painless and easy to enlist in the program. Speaking with a gentleman yesterday and Daniel today made the process very easy. I'm happy.

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    Verified purchase
    StaffBilling

    Reviewed June 16, 2020

    Everyone has been extremely friendly and helpful. I have had no problems at all. Thank you so very very much! I look forward to being out of debt sooner than we plan on the program and being free from bills and debts.

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    Verified purchase
    Staff

    Reviewed June 16, 2020

    National Debt Relief is very professional and have answered all my questions, they have given me the confidence that they will get me out of debt. I am very happy with My debt consultant, she is very sharp and polite.

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    Verified purchase
    Staff

    Reviewed June 16, 2020

    We had some typo issues but I am pleased with the service so far. Everyone from Jay, to Bianca, have been very professional and helpful. My experience has been encouraging and respectful. I appreciate getting good advice and having hope that I can get our stress relieved.

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    Verified purchase
    Staff

    Reviewed June 16, 2020

    The service provided by National Debt Relief and Yves ** has been great. I do hope I can be debt free with in 3+ years that would be amazing. I was very nervous, but Yves explained everything to me and made me feel more comfortable, I do look forward to have all this debt out of my name, thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2020

    I am very pleased with the response I’ve received from National Debt Relief. From the very beginning of my experience I didn’t feel judged or just a number. I felt that these folks care about helping me get financial freedom. I’m much appreciative to everyone at National Debt Relief.

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    Verified purchase
    Staff

    Reviewed June 16, 2020

    They were so helpful. I like the way they explained everything to me in great detail. They left nothing out. I wasn't left to wonder what was happening and I very appreciate all that they done for me. I want to thank them so much.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 16, 2020

    Great at what they do. Very pleased with how the program work and how it will benefit me in the end. Can't wait to get out of debt. To be able to see me work wasn't in vain ever the years. In closing. Thank You.

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    Verified purchase
    Punctuality & Speed

    Reviewed June 16, 2020

    I like everything about National Debt Relief except one thing. I found with everyone I spoke to there they talked so fast I just couldn't keep up. Especially when I was asking questions. Other than that I was very happy. Sharon

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    Customer ServiceStaff

    Reviewed June 16, 2020

    Very helpful, informative customer service. Totally appreciate what this business offers. As finances get tight, the last thing I want is to file bankruptcy. NDR provides options to stay away from that! Customer service rep. is friendly, knowledgeable, and can answer all your questions.

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    Verified purchase
    PriceStaff

    Reviewed June 16, 2020

    NDR was very helpful in setting up a plan for me to pay off my debt easier and quicker in order for me to be able to have more money in my pocket during the month and to be able to move forward with my future plans.

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    Staff

    Reviewed June 16, 2020

    Great experience with my contact representative Kesha **, answered all my questions and was very helpful. Welcome Center representative Anna was also very helpful and I was impressed with her high level of service. It was a big relief to have NDR work with me in resolving my problem, can't say enough about this company!

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    Punctuality & SpeedStaff

    Reviewed June 16, 2020

    Dwane was AMAZING as was Anthony in getting this set up and going in such a kind and fast method!!! THANK YOU and I DID sleep SO MUCH better last night!! Can't wait to see my debit numbers go WAY down!!

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    StaffHonesty & Transparency

    Reviewed June 16, 2020

    Everyone was nice and explained everything open and honestly. I never felt lied to. I felt understood. I felt like the employees really cared about me and my situation. They took the time to answer all my questions. Helpful. Nice. Great people. Easy.

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    Contract & TermsStaff

    Reviewed June 16, 2020

    We found Jay Ali to be caring and thorough, talked to us with dignity and walked us thru every part of the agreement. Thank you, we hope to be debt free before long. It has been a struggle for us during this COVID-19 pandemic.

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    Customer ServiceStaffTransparency

    Reviewed June 16, 2020

    During the contact with the NDR I noticed and observed a good customer service. I hope to get out of debt finally. I got a well explanation from the agents. I expect be in this program till the end. Thank you.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2020

    When I called National Debt Relief, they were really helpful. That’s all I needed really, to make sure that they were gonna help me the best way possible, and they have. Enrollment was really easy. It took maybe not even an hour. They keep me up-to-date. If I need to call for any reason, they always answer the phone quickly and answer any questions I might have. It’s been a really good experience.

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    Punctuality & SpeedStaff

    Reviewed June 15, 2020

    It seems like the staff is real genuine. Kester, was very helpful and informative and nice. The process was easy and fast. I'm glad I made the right choice. They answered all my questions, made it simple to understand. Great service.

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    Staff

    Reviewed June 15, 2020

    Having been embarrassed & ashamed of my situation, I was pleasantly surprised that I was treated with respect & encouragement. Both individuals that helped me with the enrollment process were kind & optimistic about my future. I feel safe within this company.

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    Reviewed June 15, 2020

    The two women I spoke with were clear and concise on the information they provided. They answered all my questions and made me feel confident in the process. I hope everything works out and I can be debt-free!

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    Reviewed June 15, 2020

    It has been a great experience working with the debt relief team so far and I believe it will continue to be until the end of the program. I appreciate all that has been done so far. Have a great evening.

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    StaffHonesty & Transparency

    Reviewed June 15, 2020

    Requested information and was contacted almost immediately. Both of the Representatives were very helpful and friendly. They answered all questions and were honest. Well my husband and I are looking forward to becoming financially free! I would definitely recommend to others looking to get assistance.

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    Staff

    Reviewed June 15, 2020

    Everyone was helpful and explained process. I was unsure of how I would be able to pay off so much debt, but with reassurance, I was told that I could do this and succeed at becoming debt free. I don't feel like I am drowning. Like there's a way out. Sure it will look bad before it gets better, but I am hopeful.

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    Customer Service

    Reviewed June 15, 2020

    My husband and I has no idea what to do. National Debt Relief has been wonderful. From the first phone call, they made us feel comfortable and made sure we understood everything before signing any paperwork. Hope to be debt-free soon!

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    StaffLoan ProcessRates

    Reviewed June 15, 2020

    Christopher **. The financial adviser designated to me was very helpful and he did a great job, also the welcoming center as well. They answered all my questions and were patience with me. I have faith that they will work on my behalf and get the best rate to pay off my loan.

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    Customer ServiceStaff

    Reviewed June 15, 2020

    She was very friendly, helpful & knowledgeable. She explained things very clearly. Was helpful as to what to do. Explained what to do when creditors call. She advised me what and how to do with deposits. She reviewed and went over all previous answers and information given before.

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    Customer ServiceStaffRates

    Reviewed June 15, 2020

    Both James ** & the gentleman I spoke w/ during the welcome call were very kind & professional! I picked this company bcuz it came up as #1 in all category ratings for debt settlement/consolidation. Both men thoroughly explained everything & were extremely helpful. They are huge assets to your company!

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    StaffTransparency

    Reviewed June 15, 2020

    Staff was very easy to understand and explained the process clearly. I have just signed up today so I can't yet comment on how well the process works in whole, but for overall initial process I am very satisfied. I will most likely update my review in the upcoming months.

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    Customer ServiceStaff

    Reviewed June 15, 2020

    Enroll. We got disconnected and never got a call back. Now I’m confused. So I’m not sure which forms. Hopefully they will call me or I will get the same person. I need to speak to someone. Please help.

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    Staff

    Reviewed June 15, 2020

    Great and fun talk! We laughed and got down to business got it done. It was thorough and understandable kinda. But we got it done. They are handling claims good and ready to fight me and get credit back. Eliminate the cards and crap.

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    Customer ServiceStaff

    Reviewed June 15, 2020

    The team at National Debt Relief possesses A+ customer service skills in their ability to communicate, answer questions, and provide reassurance. From the very first phone call, all the way through the "welcome call," NDR representatives are kind, courteous, and unbiased. They are sincere & genuine, and make you feel that your situation is completely understood.

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    Staff

    Reviewed June 15, 2020

    The peoples are very helpful and friendly and are willing to help you get your financial life back in order. I will really recommend anybody suffering from debt to enrolled in this program because it's a blessing that this programs helps out Peoples with debt.

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    Staff

    Reviewed June 15, 2020

    Very helpful, very professional. Thank you for your help, I can be relax and plan for my next life. Thank you for your help. My experience it was the best experience ever had is to take care of my credit.

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    Staff

    Reviewed June 15, 2020

    Both people I talked to were professional, very helpful and courteous, they answered every question so I understood them totally. When I first thought what I was going to do I felt uneasy about the whole process. They explained it so it all made sense.

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    StaffTransparency

    Reviewed June 15, 2020

    So far, everyone I have spoken to has been very transparent, and happy to help. I feel like nothing has been left out, and I am very satisfied with NDR, and comfortable with my decision to allow them to help me.

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    Customer ServiceStaff

    Reviewed June 15, 2020

    Both Ben and the person from the welcome call were very helpful they walked me through the signing up process and were helpful, courteous, and knowledgeable. So far I am appreciative and impressed with the program and I hope to maintain a good professional relationship.

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    Customer ServiceStaffTransparency

    Reviewed June 15, 2020

    Updated on 11/23/2021: National Debt Relief always answers all my questions and I never end the call without knowing what was going on. They let me know that we're going to pay first and when the money is going to go next but they didn't say a time. They took more time than I was expecting. I just have two debts settled after two years. If you're paying $500 a month, you can see what is the convenience. For that, I prefer paying and calling the creditors by myself if they're going to take that long.

    Original Review: I really enjoy talking to your team. They're very professional. Thank goodness they help me out with the enrollment process so easy, in a day I have everything figured out and very good explain it. 5 stars review that's for sure.

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    Staff

    Reviewed June 15, 2020

    Very knowledgeable and professional. I will recommend National Debt Relief program to most of my co-workers, friends and relatives. Just to think in 42 months I will be debt-free makes me feel good about myself. I am sure I made the right decision. Thank you for your support. Maria

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    Punctuality & SpeedStaff

    Reviewed June 15, 2020

    Thanks for helping me understand everything and getting monthly cash lower. Would definitely recommend to friends, can now afford groceries for the house. Be out of debt in less than four years, only 46 months. Can't wait to be free and clear of creditors.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppMaintenanceStaffBilling

    Reviewed June 15, 2020

    National Debt Relief sent me a packet. I read through it and some of the reviews on it. It was more manageable working with them. I have dealt with somebody before, and they want me to do 90% of the work. NDR was different. They would do everything on their end, and then they'll call me if an offer has to be made, and that's what I was looking for. It depends based on my work schedule and it's not like they're harassing me. Signing up was easy to set up. They were able to get most information by my credit history. We went over each of the accounts. The payment plan was fit to my needs, too.

    Communication is wonderful 'cause they try many times, phone, email, text to contact me, let me know if something's going on with my account. If you have any questions, the people who you talk to is very helpful and they can break it down and give you the answers you're looking for. The app is really good, too. You can look at the app, and it will give you just about the same information. NDR fits my need. There have been times when they made an offer, but I don't have enough money in my bank. They'll tell me, "We can add this much money. We can get this settled." Overall, NDR has worked for me. I have no complaints.

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    Staff

    Reviewed June 13, 2020

    I am so grateful to Caly **, Debt Specialist and Camila from client success team in guiding me to seek right program and setting up welcome kit. I truly appreciate your kind and detailed guidance. Keep up the amazing work! Thank You! Alka

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    Punctuality & SpeedStaffRates

    Reviewed June 13, 2020

    My husband and I have worked hard all our lives for our children, parents and to help others. We have found ourselves in the middle of this pandemic, in our late 50's and 60's and NO INCOME at all. With interest rates looming and no prospects of work, we were forced to swallow our pride and ask for help ourselves. EVERYONE we've spoken to at National Debt Relief has been over the top helpful, kind, comforting and reassuring to us during this very difficult time in our lives. We can't thank them enough and want to tell them how much we appreciate them and their help, their kind words and their support. It's been VERY encouraging to my husband and I both. Thanks to all of them for giving us our confidence back again. MANY REGARDS, L&D **.

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    StaffTransparency

    Reviewed June 13, 2020

    Hello - I just wanted to say that I have had a wonderful experience with NDR thus far. The Team leader that I initially dealt with was Adrian **. He was great with his explanations, answering of all my questions and concerns, as well as making me feel as though I mattered. I'm in a terrible situation in my life, obviously. He helped me to obtain some sort of relief with how I am feeling personally, as well as relieving some of the tremendous stress I am under. Thank you for helping people that are in my situation. You have no idea how much this is going to help me!

    Debby

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    Staff

    Reviewed June 13, 2020

    Hi, the Representatives that I spoke with and they were very professional and answered all of my questions. They walked me through all the steps of the process and let me ask my questions if I had any questions for that statement. Yes I would recommend National Debt Relief to a friend.

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    Staff

    Reviewed June 13, 2020

    The representatives were very nice and truly listened to me and helped me with my needs. Edgar was not pushy like most representative are at other places. He made my experience very painless. Was very patient. Thank you for all your help and the opportunity to better my situation.

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    Staff

    Reviewed June 12, 2020

    Both people that have helped me in this difficult time to help me get back on track financially. The way they handled everything was extremely professional and made the process very easy. I would definitely recommend this service to others in need.

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    Customer ServiceCoverageMaintenanceStaff

    Reviewed June 12, 2020

    I spoke with Krista for most of my call, she was absolutely amazing! I had no idea what I was doing or how to fix my situation and I really couldn’t have been connected with a better person to help me. She helped me stay calm, step back, and see that you guys could help me in my situation. I did speak with another woman and unfortunately can’t remember her name but she was also very sweet and answered my other questions very clearly. I appreciate them both!

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    StaffBilling

    Reviewed June 12, 2020

    National Debt Relief is thorough, precise, friendly, and 100% a life saver. I worked with Eltra, and he answered all of my questions patiently, and with truly good intent. I will recommend NDR to all my irresponsible, credit card slangin’ friends and family.

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    CoverageStaff

    Reviewed June 12, 2020

    Could not believe how thorough they were in covering all aspects of this and providing you with plenty of knowledgeable information to make a very informed decision. Nothing pushy and gave you plenty of time to make a decision. Understood exactly what we were looking for and gave us good guidance.

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    Staff

    Reviewed June 12, 2020

    This was a great experience speaking with knowledgeable personnel that could answer all my questions and assist me to resolve my debt. I will recommend this company to anyone with similar issues. The process was clear and easy to understand. The application process was a little long but very clear to understand.

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    Staff

    Reviewed June 12, 2020

    Everyone I spoke to was very friendly and informative. Easy process and happy with this decision! Robin was extremely helpful and explained everything in great detail. Was faster than expected yet I finished feeling confident in their expertise. Thank you to all!

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    Staff

    Reviewed June 12, 2020

    Your program was very consumer-friendly and the people that served me were very thorough in explaining your program. I felt relief when working with the people that I opened the account with and the welcome personnel. Thank you for working with me to resolve my debt situation. Willie **

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    StaffBillingHonesty & Transparency

    Reviewed June 12, 2020

    We are very satisfied. Excellent support. All questions were answered to our satisfaction. Thus far, no surprises with hidden fees. All fees are included in our monthly payment, which makes this very convenient. Representatives are very professional and friendly. We were referred by Kaina ** and she said we would be very happy about doing this. She was right, great decision to work with you. Thanks.

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    Staff

    Reviewed June 12, 2020

    Good experience. It's a hard time for everyone now so, Thank you so much for help me. I know that is my best decision for this situation. I'm trying to do the best option for my family and my economy.

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    Staff

    Reviewed June 12, 2020

    They are very professionals. They care for your problems and will help to try to help you. Very please how they treat me. They listen to you and let you ask questions any time you may have one, very please.

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    Staff

    Reviewed June 12, 2020

    I only spoke with a couple of representatives and I am just now starting the program. They’ve explained to me just how the program works and I understood everything they said. No pressure on their part either. So thanks, guys. Look forward to working with you all.

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    Customer ServiceStaffBilling

    Reviewed June 12, 2020

    National Debt's service is good. We can go in and contact them any time and look at our account. My daughter helped me with the enrollment process, but the guy I talked to was really informative. I'm very comfortable during the process, and everything seemed to be doing okay. As soon as I get these bills paid off, we're good. I just pay them so much a month, and then they come up with this bill. I had to pay them some more a month to get these three bills paid off. Working with National Debt lets me not have to worry about all these debt. I know they're gonna get paid off in one payment. I don't get 100 million calls, too.

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    Staff

    Reviewed June 12, 2020

    Everyone was friendly, very informative. Helpful in allowing me to make a decision without pressure. I would highly recommend this program and company. The gentlemen that assisted me were amazingly informative and took the time to make certain I understood what this entailed.

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    Staff

    Reviewed June 12, 2020

    So far this has been a great experience so far. Looking forward to taking care of my debt. I have had a great people today help me understand what I need to do. Since this is my first time they answered my questions 100%.

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    Customer Service

    Reviewed June 11, 2020

    The moment I called they made me feel like they had my back and that they understood what I was going through. I just started the program but I do hope I can get out of all my debt within the timeline they promised me. So far I am happy with what we agreed upon. Thank You!

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    Staff

    Reviewed June 11, 2020

    The representatives were excellent, explained everything perfectly and gave us clear, concise information that helped us make the decision to do this. It's a long time coming and I look forward to some relief from the debt we incurred when we were going through some difficult times. I feel like I can breathe now.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 11, 2020

    Mr. ** explained things very clearly and was very informative. The lady who called about the welcome letter talked a bit fast and I had to remind her to slow down so I could understand her but she answered my questions and was very informative.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2020

    Fast, easy and friendly. The staff were great. They helped me out in an orderly fashion and answered all questions asked, I shall be recommending these services to others as a token of my appreciation to this fine establishment. Thank you for everything you guys do.

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    Staff

    Reviewed June 11, 2020

    The person helping me was very helpful & made filling out the information was an easy task. I learned quite a lot from the meeting, & would recommend this process to friends who need help with debt. The program gives one a sense of relief in moving forward on debt solutions.

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    Customer Service

    Reviewed June 11, 2020

    I gave 5 stars because everyone has been great and have answered all my questions and they have all been very pleasant to talk to on the phone. Would definitely recommend to a friend. Thank you everyone at National Debt Relief.

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    StaffFollow-Through

    Reviewed June 11, 2020

    Great service and efficient people! This was a very smooth process and I look forward to working with the group moving forward. They were friendly and VERY THOROUGH! The staff followed through on all steps of the process - documents were easy to understand and complete.

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    StaffBilling

    Reviewed June 11, 2020

    I feel stress-free by enrolling in National Debt Relief program. I’m very grateful that there is a program like this to help with consolidating my bills and offering me a much lower monthly payment. This is a new beginning for me and my family.

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    Customer ServiceStaff

    Reviewed June 11, 2020

    I received a call from one of my collectors today and I advised her to call National Debt Relief and then I myself called NDR to let them know who I spoken to and what it was a reference to. I spoke to a lady named Teresa and she was amazing. She answered all my questions, addressed my concerns, and did everything with amazing patience and friendliness. I’ve only called NDR two or three times since I started with the program and they’ve always answered my questions and concerns.

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    Customer Service

    Reviewed June 11, 2020

    Great communication and service. They were very great at handling my business. Explained well the papers I were signing. Did a great job overall. Satisfied and happy with the start of our business together. I hope for a clean record and hope to make better decisions moving forward.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 11, 2020

    NDR has been amazingly helpful through this painful process. It's the last thing I ever wanted to do. However, life circumstances have left me with no choice at this time. My representative has been understanding and accommodating while I am working full time, homeschooling and trying to keep a normal family life for my children. The process is relatively simple. Just like anything, you have to really want it to be successful. NDR employees DO want you to be successful. Their upbeat, positive attitudes have made me feel at ease. Their explanations and ability to answer my questions quickly and confidently also made me feel like I am doing the right thing.

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    Customer ServicePriceStaffLoan ProcessValue

    Reviewed June 11, 2020

    I just started working with National Debt Relief last year after getting inundated with predatory loan offices with every get out of debt scheme imaginable. NDR is the real deal. They will actually help you, talk to you, and go to bat for you. Worth the phone call, worth the time, worth every penny you give them 2 times over in my case. I'm not getting paid to write this, by the way, I just want people in my situation to know NDR will actually help them.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2020

    All representatives were very professional and informative. The process was fast and comfortable. Staff lived up to the reviews I studied. Paperwork was all done by computer and was easy to read and process. Electronic signatures used. Staff go over all paperwork and readily answer questions.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2020

    Tyler ** and the team have been a great help to me. Very friendly, and professional with everything they did for me. I understand the program to the fullest. And I can't wait to get my financial problems under control. I am proud to be a part of the family.

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    Staff

    Reviewed June 11, 2020

    Greg ** was EXTREMELY patient. Very informative. Answered the same questions for us with patience. He wasn’t aggressive, he was very professional and again very patient. We truly felt at ease with Greg and couldn’t of done this without him.

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    Customer ServiceStaff

    Reviewed June 11, 2020

    My certified debt specialist, Ezekiel **, was very professional and very informative. He was able to work me through the process very well. The follow up gentleman on the review of the process was also very professional. I feel confident that I will become debt free because of their assistance.

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    Staff

    Reviewed June 11, 2020

    I had a great experience with both David and Michelle ** in setting us this account. They were both very helpful and courteous. They were knowledgeable and answered all my questions. I hope future agents I may speak with are just as helpful as they were.

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    Customer Service

    Reviewed June 11, 2020

    I work 60 to 70 hours a week and I'm in school. I wanna get out of debt to be able to breathe and National Debt Relief has started to pay off my debt. I also elected to have the legal service. I had one company that I was harassed by and I told them that I was working with NDR. They told me they don't work with them but come to find out they do. I told them to stop calling me and that my attorney would call them if they don't stop harassing me. So, they stopped. So far, so good.

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    Reviewed June 10, 2020

    Very thoroughly explained everything and made me feel comfortable with my decision. I was given a clear picture of the process and the long term objectives of being in this program. I am happy with my decision to use National Debt Relief and am confident I am on my road to financial success.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    Hi, Devin ** made my onboarding extremely pain free and has helped eliminate my stress regarding my financial status. Thank you so much Devin!!! The lady who took care of my welcome call was professional and thorough. She was also very friendly.

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    Staff

    Reviewed June 10, 2020

    It was good and I enjoy the feedback and the gentleman that helped me was great and I learned a lot and I woud recommend this program to others and they walk you through the process and review the paperwork with you.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed June 10, 2020

    Lamell was absolutely the most honest and helpful person I’ve dealt with in a while. He explained every detail, answered every question, and made me feel better in my situation. He is also very proud of this company which speaks volumes and makes me feel confident that I made the right decision! Daniel performed my welcome call and was thorough, reassuring, and professional! I again felt very confident in trusting my finances to this company.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    I was quite scared of calling about this. But this program has lifted the world off my shoulders! Robert ** was so kind, patient, courteous and helpful that I felt very comfortable contacting your company. I will recommend your service to everyone who needs you. My daughter was the one to recommend you and I’m so happy she did!

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    Reviewed June 10, 2020

    I absolutely love. Everyone is on top of their game and very attentive. Thank you Mike and Josh for being so great! Absolutely enjoying this experience so far and I am excited to see an improvement in my credit so I can achieve financial freedom from debt.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    Just joined this debt relief program. Krista was super helpful in the starting steps and everything they needed from me was simple and easy to access. Krista and everyone else I spoke to over the phone was extremely friendly. So far I do not regret my decision, and I don’t think I will have to!

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    Customer Service

    Reviewed June 10, 2020

    All my questions were answered from the first contact phone call to the welcome call. I look forward to working with NDR to get back to credit normalcy and start over with more intelligent decisions & not make the same missteps again!

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    Staff

    Reviewed June 10, 2020

    I am happy that the representative provide enough information for me to make a clear decision. Also, they answered all of my questions. I am not crazy, about my credit score dropping but in the long run my credit score will me much higher and the long term benefits outweigh the short term benefits. More importantly, I no longer want to feel trapped by my financial issues.

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    StaffHonesty & Transparency

    Reviewed June 10, 2020

    I found the employees very helpful and willing to explain. The information that was necessary to discuss was very long and it was difficult to follow. The difficulty lies with trying to read while the info was read to me..

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed June 10, 2020

    It was wonderful to get approved so quickly, everything was explained to me in great detail and all my questions were answered. Everyone that I talked to on the phone were very respectful. The online contract signing was super easy and they walked me through the whole contract as I read along which was helpful.

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    Staff

    Reviewed June 10, 2020

    Everyone I dealt with during this process has been excellent. All very knowledgeable and informative. A pleasure to deal with during a hard difficult situation. Taiji was an absolute professional. She was extremely helpful and compassionate. She was a delight to work with.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    Wonderful experience and very helpful. I had all my questions and concerns taken care of. Customer service is a big deal for me as I have been in the customer servixe field for 6+ years. I appreciate the help and opportunity to help my financial situation.

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    Staff

    Reviewed June 10, 2020

    Franklin ** was amazing to talk to. He was very patient with all of the questions and concerns that I had. He was very detailed and made both my husband and I confident we were making the right decision for our family. I couldn’t be happier with the outcome of today.

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    Staff

    Reviewed June 10, 2020

    Very good and great experience with the reps. Very helpful. Hoping my success will continue with debt free in the future. I’m looking for forward to complete my enrollment sooner than 4 1/2 years. Easy communicating with the reps. Looking forward to work with them. Very appreciated.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    Great customer service. Jordan was extremely professional, helpful. He explained the program clearly and immediately gave me a sense of relief. I feel confident I've made the right decision moving forward with National Debt Relief. I would highly recommend him and the team to anyone looking for answers on how to work through crippling debt.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    Natalie was my welcome call assistant and she was absolutely amazing. She was cheerful and put my anxiety with all of this at ease. And am so grateful for Natalie for helping through all of this. We also found out our birthday are three days apart.

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    Customer ServiceStaff

    Reviewed June 10, 2020

    All of the staff that I spoke to were very professional and helpful. All of my questions were answered. Everything paragraph was read and explained to me over the phone. The E-mails were send in time and were very helpful.

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    Staff

    Reviewed June 10, 2020

    Very good, James ** handled it in a very professional manner and was very thorough when reviewing and explaining the required documentation. I enjoyed working with James and would recommend him and your debt relief program to anyone else experiencing debt and income problems similar to what I have been going through recently.

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    Reviewed June 10, 2020

    I just wanted to say everything was done professionally and am happy how everything turned out. This will make it easier to pay off my credit debt. I would definitely recommend this site for someone looking for debt relief.

    Annette

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    Staff

    Reviewed June 10, 2020

    Great. Looking forward to working with you and hopefully you live up to your reputation. I will be glad to be an advocate for your company if you can deliver on your promises. Thanks again for your help! Hopefully other people are looking at this opportunity and taking advantage of it!

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    Customer ServiceCoveragePriceRefunds & PayoutsStaffBilling

    Reviewed June 10, 2020

    My husband was getting ready to have to retire because he has a lot of back arthritis and he needs surgery on his shoulder. He had to have a bunch of out-of-pocket stuff, like we had to pay for $1,500 worth of MRIs and stuff because he doesn’t have any insurance. We got overwhelmed with bills. We were paying around $600 a month and then my husband retired and we were overloaded with trying to keep our utilities and our bills paid up. At first, I checked a bunch of people and everybody was really pushy. I went to the Better Business Bureau and see who was the best in Missouri and NDR was number one so I chose them.

    The process has been real good. I had one company offered to settle with us and then another one offered him. I sent those in to them and my husband wrote a letter. We had paid quite a bit of money in and we asked them to help us with those because we were having people calling our house non-stop. I am very happy with NDR except I figured that they would jump on trying to settle with some people a little quicker. But they've settled with two of them. We’re still paying into them and we're praying that it will go a little faster than what they said.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 10, 2020

    The reviews were good and I decided to give NDR a chance. When I called them, I really did not want to call. Anybody having issues would not want to make a call. But when I got off the phone with the guy that helped me, I felt 100% better. And the one good thing about it is that they haven’t made too many calls or emails. They just gave me what I needed right from the get-go and said, “Don’t worry about it” and everything has been working out. And that’s what I would rather do. There’s no overcalling for no reason. I get emails every now and then if there’s like a new settlement or something. That’s how I like it is just, “If you’re charging X amount of money to do this, just handle it. Just do it. Just handle it and tell me if I have to do something,” and that’s exactly what they’ve been doing. They would just handle it, and if something is needed, I get an email or a phone call. I called them because I needed to destress myself. I didn’t need more stress.

    Four debts have been settled so far. There was one I couldn’t understand. I kept getting a voicemail from NDR. I thought it was just, “Hey, we wanna talk,” and I’m like, “Oh, I’m not worried about that.” However, it was actually something important, and just me being dumb didn’t think about it. It was something they were really trying to get in touch with me for, but I disregarded like an idiot because I thought it was kind of a sales thing, but it wasn’t. So, I’ve come as far as I believe that they can do. Just call and not worry about being judged. No amount of Google search is going to help your particular situation until you talk to them.

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    Refunds & PayoutsStaffBilling

    Reviewed June 9, 2020

    I do not have the number. You have already taken a payment out of my account, your company HAS DONE NOTHING OF CONTACTING THE CREDITORS. I understand I was to sign some paper and return it to you, which Shannon ** said he was going to attend to at that moment, which has never been done to this.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing your concerns to our attention.Our records indicate that you have been able to speak with a member of our team. If you have any further questions, please do not hesitate to reach out to us at 888-660-7427.

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    Customer ServiceStaff

    Reviewed June 9, 2020

    I thought the two people I dealt with were great and helpful. I did not like the fact that I had to give private confidential information such as bank account, social and verification identification. I get you need to confirm that or use it as validation when we call in, but I feel that could be done though online confirmation. I did not like when they had me provide on my welcome call the whole social instead of just the last 4. If I did not have a friend advise on the process before hand I do not think I would have moved forward as that made me feel very uncomfortable and wary.

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    Reviewed June 9, 2020

    Isaac was extremely polite and respectful and made the process much smoother than expected. The Program began in a very positive note and we are hopeful that we will succeed. Especially during times like this, it is very comforting to have someone to turn to.

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    Staff

    Reviewed June 9, 2020

    Nicolaus did an amazing job, very patient, worked with me through a few hurdles while trying to obtain statements that weren't included in my credit report. Very professional. I would definitely recommend this company. Thank you for making this a very smooth process.

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    Customer ServiceStaff

    Reviewed June 9, 2020

    I was met with professional and curious customer service representatives. They did their best to make me feel comfortable throughout the process of signing up for the debt relief program. I am looking forward to becoming debt free. Thanks for your help.

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    Punctuality & SpeedStaff

    Reviewed June 9, 2020

    My experience with National Debt Relief was a Good experience. They were very helpful and explained everything to me. The process was fast and easy. They answered all my questions and made the process go very smoothly. I would highly recommend them to everyone.

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    Customer ServiceStaffTransparencyTimeliness

    Reviewed June 9, 2020

    Nicole Briton was quicked to call me regarding my application for the National Debt Relief and went into action when I returned her call. We went to the whole process with her clear explanation on each subject. Without my knowledge that this thing would take time to accomplish but she was very patient because I was trying to catch up with her on each subject and trying to understand her well. She told me another specialist will call me the next day, His name is Greg. Also courteous and accommodating. Explained how the program works. Answered my question in a timely manner. They are both pleasant to talk with.

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    Customer ServiceStaff

    Reviewed June 9, 2020

    Everything was very smooth and informative. Am very confident in this program and helping me with my debt. Look forward to going through this journey together. Rep and welcome call were very nice and understanding! Answered all my questions and really helped me better understand everything. So nice thank you!

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    Staff

    Reviewed June 9, 2020

    National Debt Relief has been helpful from the day that I inquired. Every question I had was answered completely. Jamel was on top of things with getting me into the program. I will definitely recommend NDR to friends and family. Thank you.

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    Staff

    Reviewed June 9, 2020

    My experience has been great. They have been excellent source information. They reduce my anxiety through the process which is not easy nor pleasant. I am grateful for the best way of dealing with this debts. Thank you so much.

    Thuria

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed June 9, 2020

    I have had inconveniences when it's come to paying my credit card. It has reached an amount that I seems impossible for me to pay at the rate that I'm going. Called for guidance and help and received the best advice. I personally would've done this myself but it would've hurt me so much more in the long run. So by requesting information I will get the help I need and be able to be debt free the correct way in no time.

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    Customer ServiceStaff

    Reviewed June 9, 2020

    The call was very informative and precise. The process was explained clearly to me and I'm looking forward to being debt free in three and a half years and will recommend to a friend for certain. Thank you.

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    Staff

    Reviewed June 9, 2020

    Very nice and described every step that will happen. Reassurance that they are here to help and take over. Giving multiple ways to contact them if you’re having a problem at least you will be able to contact them one way or another.

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    Staff

    Reviewed June 9, 2020

    I was very nervous about contacting a debt relief agency. National Debt Relief made all the details clear and made sure I understood. I'm glad to be taking care of my debt for good. The people that I spoke with were very friendly and helpful.

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    Customer ServiceStaff

    Reviewed June 9, 2020

    I really appreciated how I was still treated with dignity and compassion. I was not degraded for getting myself into this position. They were very helpful, knowledgeable, and answered all my questions. I appreciated the details I was given in both phone calls.

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    Customer ServiceStaffRates

    Reviewed June 9, 2020

    David was patient, well spoken, and polite the entire process. I was able to communicate with him via email with any questions and concerns I had. I liked that he told me how much I would save and how many years I’d save paying off interest. Thank you David.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 9, 2020

    Application process. Everyone was very helpful. They were understanding, polite, and eased my stress. Anwar ** was great at answering all my questions. He did not pressure me, and gave me plenty of time to make a decision. The welcome call also went smoothly. Again very helpful and friendly. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBillingCommunication

    Reviewed June 9, 2020

    When I first made the phone call I was scared and unsure of what I was doing. I did not know if this was the right answer to the credit card kerfuffle I was in. The consumer specialist made it very easy to understand and made me feel confident in my decision. Everything was handled quickly but still keeping me informed and feeling secure. I would recommend National Debt Relief to family and friends.

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    Customer ServicePricePunctuality & SpeedBillingRates

    Reviewed June 9, 2020

    I read National Debt Relief's reviews. I went with their credit card debt program and enrolling was fairly easy. They asked me what payment plan was comfortable for me. Before they start, they ask you if that’s something that you can afford. I know that the program is a long process. They're working on two of my accounts right now, and one of them is actually cleared. It’s working so far. I negotiate through emails. No phone calls, so it's pretty easy. They get in contact with me if they need something.

    The only thing I don't like is that the banker takes out a fee every month. But it's what you get for the service. NDR is doing all that they can right now with all this stuff going on. So, it’s pretty fast service. And right now, I'm satisfied with them. NDR is worth a shot if you have high credit card, or any other type of bills that you just couldn't seem to pay off yourself because of the high interest rate. But if it's something that you can resolve by yourself, and it's not that much debt, you should try working with your creditors too.

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    Customer ServiceStaff

    Reviewed June 8, 2020

    My husband and I set up an account with NDR, June 8th, and had an excellent experience with each person we spoke with. Darnel assisted us in creating and submitting the application and patiently answered any and all questions we had. Vanessa completed the welcome call with us and was equally as patient in answering our questions. Each of them explained the terms and conditions thoroughly and in language we could understand. I would recommend joining this program to others in similar situations.

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    Customer ServiceStaff

    Reviewed June 8, 2020

    All the representatives were very kind and helpful guiding me through the process. It was easy to do online and on my cell phone and the follow up call was great as well to ensure that everything was accurate. The representative was Diana and Frank. Regards.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2020

    I have had a very pleasant experience with National Debt Relief. All my questions were answered in a timely and professional manner. Every time I called they were quick to answer or return my calls. I would highly recommend their services.

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    Customer Service

    Reviewed June 8, 2020

    After talking with Dwane about the process I feel very confident in the outcome. My alternatives weren't very good. I'm glad I called and look forward to living without the stress of debt that would take at least decade to get under control, if that was even a possibility.

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    Staff

    Reviewed June 8, 2020

    Working with Terrah was very pleasant. She was friendly, patient, kind, and appreciative. It made the process easier to have someone like her on the other end of the line. The same is true of Evelyn. Kudos to you both!! And nice work, NDR!

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    StaffBilling

    Reviewed June 8, 2020

    Easy Application! We worked with 2 great employees. They went through the process efficiently and made sure to answer every question to their best ability. We set up our account and have yet to start our first payment. We hope everything goes smoothly and that we'll finally be debt free! Thank you!

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    Staff

    Reviewed June 8, 2020

    It’s stressful to tackle debt when finally able. I found the counseling through Credit.org and referral to your company very informative and making a plan to address it very easy. Mark was great and made sure I understood everything well.

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    Staff

    Reviewed June 8, 2020

    I am very satisfied with the Jay who helped. He walked me through every page, every detail of the program. He answers questions as a matter of factly. He is very polite and patient with me and my questions. Carla is also great. Awesome and thank you so much!

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    Rates

    Reviewed June 8, 2020

    Great experience. I forgot the young lady's name who welcomed me to the program but she was also great. She seemed to know what she was doing and gave me directions step by step and overall I rate them five stars.

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    Staff

    Reviewed June 8, 2020

    Hello there. I hope all is well. Everything was clearly explained about my account and was easy to understand. They went over every part of the application and they even gave me additional information that I might need to contact them in the future.

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    Staff

    Reviewed June 8, 2020

    Safia was my first contact with your company. She was very calming with me. She went over all the info with me step by, most companies do not, and was knowledgeable about all my questions. She was a delight to work with. In the way she worked with me, you was a very humbling experience for me as I have never gotten so messed up and she was a great person to talk with. Frank was my welcome person and he too was also very patient with me. They presented the feeling that they really did care. If you have some kind of initiative program these two need gold stars.

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    Customer ServiceStaff

    Reviewed June 8, 2020

    I just enrolled and the specialist spoke to me and walked me through everything and the welcome call was just as great. Everyone Is great, very friendly and informative and I look forward to getting started and having a debt free life!!

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    Staff

    Reviewed June 8, 2020

    I was very well taken care of and I was very well informed. I think this is going to work out fine. They told me everything I needed to know and they very kind and considerate and helpful. I received all the forms I needed and all is well.

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    Customer ServiceStaff

    Reviewed June 8, 2020

    I initially spoke with Paul ** who was very professional, understanding and went over the complete process with me. He answered all my questions in full and everything he told me was correct. I highly recommend Mr. **. Today I completed a welcome call with a representative. She was outstanding. She completely went over the whole package with me and she too was very professional. Thank you. Victor **

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    Customer ServiceTransparency

    Reviewed June 8, 2020

    I was very happy with all explanations and communications with all parties today. My initial contact was with Ruben and he made me relax and not feel like a scum bag for this action I felt so bad about doing. My next conversation was with Pamela who had a sweet personality and was through.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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