National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 15, 2020
My husband and I has no idea what to do. National Debt Relief has been wonderful. From the first phone call, they made us feel comfortable and made sure we understood everything before signing any paperwork. Hope to be debt-free soon!
Reviewed June 15, 2020
Christopher **. The financial adviser designated to me was very helpful and he did a great job, also the welcoming center as well. They answered all my questions and were patience with me. I have faith that they will work on my behalf and get the best rate to pay off my loan.
Reviewed June 15, 2020
She was very friendly, helpful & knowledgeable. She explained things very clearly. Was helpful as to what to do. Explained what to do when creditors call. She advised me what and how to do with deposits. She reviewed and went over all previous answers and information given before.
Reviewed June 15, 2020
Both James ** & the gentleman I spoke w/ during the welcome call were very kind & professional! I picked this company bcuz it came up as #1 in all category ratings for debt settlement/consolidation. Both men thoroughly explained everything & were extremely helpful. They are huge assets to your company!
Reviewed June 15, 2020
Staff was very easy to understand and explained the process clearly. I have just signed up today so I can't yet comment on how well the process works in whole, but for overall initial process I am very satisfied. I will most likely update my review in the upcoming months.
Reviewed June 15, 2020
Enroll. We got disconnected and never got a call back. Now I’m confused. So I’m not sure which forms. Hopefully they will call me or I will get the same person. I need to speak to someone. Please help.
Reviewed June 15, 2020
Great and fun talk! We laughed and got down to business got it done. It was thorough and understandable kinda. But we got it done. They are handling claims good and ready to fight me and get credit back. Eliminate the cards and crap.
Reviewed June 15, 2020
The team at National Debt Relief possesses A+ customer service skills in their ability to communicate, answer questions, and provide reassurance. From the very first phone call, all the way through the "welcome call," NDR representatives are kind, courteous, and unbiased. They are sincere & genuine, and make you feel that your situation is completely understood.
Reviewed June 15, 2020
The peoples are very helpful and friendly and are willing to help you get your financial life back in order. I will really recommend anybody suffering from debt to enrolled in this program because it's a blessing that this programs helps out Peoples with debt.
Reviewed June 15, 2020
Very helpful, very professional. Thank you for your help, I can be relax and plan for my next life. Thank you for your help. My experience it was the best experience ever had is to take care of my credit.
Reviewed June 15, 2020
Both people I talked to were professional, very helpful and courteous, they answered every question so I understood them totally. When I first thought what I was going to do I felt uneasy about the whole process. They explained it so it all made sense.
Reviewed June 15, 2020
So far, everyone I have spoken to has been very transparent, and happy to help. I feel like nothing has been left out, and I am very satisfied with NDR, and comfortable with my decision to allow them to help me.
Reviewed June 15, 2020
Both Ben and the person from the welcome call were very helpful they walked me through the signing up process and were helpful, courteous, and knowledgeable. So far I am appreciative and impressed with the program and I hope to maintain a good professional relationship.
Reviewed June 15, 2020
Updated on 11/23/2021: National Debt Relief always answers all my questions and I never end the call without knowing what was going on. They let me know that we're going to pay first and when the money is going to go next but they didn't say a time. They took more time than I was expecting. I just have two debts settled after two years. If you're paying $500 a month, you can see what is the convenience. For that, I prefer paying and calling the creditors by myself if they're going to take that long.
Original Review: I really enjoy talking to your team. They're very professional. Thank goodness they help me out with the enrollment process so easy, in a day I have everything figured out and very good explain it. 5 stars review that's for sure.
Reviewed June 15, 2020
Very knowledgeable and professional. I will recommend National Debt Relief program to most of my co-workers, friends and relatives. Just to think in 42 months I will be debt-free makes me feel good about myself. I am sure I made the right decision. Thank you for your support. Maria
Reviewed June 15, 2020
Thanks for helping me understand everything and getting monthly cash lower. Would definitely recommend to friends, can now afford groceries for the house. Be out of debt in less than four years, only 46 months. Can't wait to be free and clear of creditors.
Reviewed June 15, 2020
National Debt Relief sent me a packet. I read through it and some of the reviews on it. It was more manageable working with them. I have dealt with somebody before, and they want me to do 90% of the work. NDR was different. They would do everything on their end, and then they'll call me if an offer has to be made, and that's what I was looking for. It depends based on my work schedule and it's not like they're harassing me. Signing up was easy to set up. They were able to get most information by my credit history. We went over each of the accounts. The payment plan was fit to my needs, too.
Communication is wonderful 'cause they try many times, phone, email, text to contact me, let me know if something's going on with my account. If you have any questions, the people who you talk to is very helpful and they can break it down and give you the answers you're looking for. The app is really good, too. You can look at the app, and it will give you just about the same information. NDR fits my need. There have been times when they made an offer, but I don't have enough money in my bank. They'll tell me, "We can add this much money. We can get this settled." Overall, NDR has worked for me. I have no complaints.
Reviewed June 13, 2020
I am so grateful to Caly **, Debt Specialist and Camila from client success team in guiding me to seek right program and setting up welcome kit. I truly appreciate your kind and detailed guidance. Keep up the amazing work! Thank You! Alka
Reviewed June 13, 2020
My husband and I have worked hard all our lives for our children, parents and to help others. We have found ourselves in the middle of this pandemic, in our late 50's and 60's and NO INCOME at all. With interest rates looming and no prospects of work, we were forced to swallow our pride and ask for help ourselves. EVERYONE we've spoken to at National Debt Relief has been over the top helpful, kind, comforting and reassuring to us during this very difficult time in our lives. We can't thank them enough and want to tell them how much we appreciate them and their help, their kind words and their support. It's been VERY encouraging to my husband and I both. Thanks to all of them for giving us our confidence back again. MANY REGARDS, L&D **.
Reviewed June 13, 2020
Hello - I just wanted to say that I have had a wonderful experience with NDR thus far. The Team leader that I initially dealt with was Adrian **. He was great with his explanations, answering of all my questions and concerns, as well as making me feel as though I mattered. I'm in a terrible situation in my life, obviously. He helped me to obtain some sort of relief with how I am feeling personally, as well as relieving some of the tremendous stress I am under. Thank you for helping people that are in my situation. You have no idea how much this is going to help me!
Debby
Reviewed June 13, 2020
Hi, the Representatives that I spoke with and they were very professional and answered all of my questions. They walked me through all the steps of the process and let me ask my questions if I had any questions for that statement. Yes I would recommend National Debt Relief to a friend.
Reviewed June 13, 2020
The representatives were very nice and truly listened to me and helped me with my needs. Edgar was not pushy like most representative are at other places. He made my experience very painless. Was very patient. Thank you for all your help and the opportunity to better my situation.
Reviewed June 12, 2020
Both people that have helped me in this difficult time to help me get back on track financially. The way they handled everything was extremely professional and made the process very easy. I would definitely recommend this service to others in need.
Reviewed June 12, 2020
I spoke with Krista for most of my call, she was absolutely amazing! I had no idea what I was doing or how to fix my situation and I really couldn’t have been connected with a better person to help me. She helped me stay calm, step back, and see that you guys could help me in my situation. I did speak with another woman and unfortunately can’t remember her name but she was also very sweet and answered my other questions very clearly. I appreciate them both!
Reviewed June 12, 2020
National Debt Relief is thorough, precise, friendly, and 100% a life saver. I worked with Eltra, and he answered all of my questions patiently, and with truly good intent. I will recommend NDR to all my irresponsible, credit card slangin’ friends and family.
Reviewed June 12, 2020
Could not believe how thorough they were in covering all aspects of this and providing you with plenty of knowledgeable information to make a very informed decision. Nothing pushy and gave you plenty of time to make a decision. Understood exactly what we were looking for and gave us good guidance.
Reviewed June 12, 2020
This was a great experience speaking with knowledgeable personnel that could answer all my questions and assist me to resolve my debt. I will recommend this company to anyone with similar issues. The process was clear and easy to understand. The application process was a little long but very clear to understand.
Reviewed June 12, 2020
Everyone I spoke to was very friendly and informative. Easy process and happy with this decision! Robin was extremely helpful and explained everything in great detail. Was faster than expected yet I finished feeling confident in their expertise. Thank you to all!
Reviewed June 12, 2020
Your program was very consumer-friendly and the people that served me were very thorough in explaining your program. I felt relief when working with the people that I opened the account with and the welcome personnel. Thank you for working with me to resolve my debt situation. Willie **
Reviewed June 12, 2020
We are very satisfied. Excellent support. All questions were answered to our satisfaction. Thus far, no surprises with hidden fees. All fees are included in our monthly payment, which makes this very convenient. Representatives are very professional and friendly. We were referred by Kaina ** and she said we would be very happy about doing this. She was right, great decision to work with you. Thanks.
Reviewed June 12, 2020
Good experience. It's a hard time for everyone now so, Thank you so much for help me. I know that is my best decision for this situation. I'm trying to do the best option for my family and my economy.
Reviewed June 12, 2020
They are very professionals. They care for your problems and will help to try to help you. Very please how they treat me. They listen to you and let you ask questions any time you may have one, very please.
Reviewed June 12, 2020
I only spoke with a couple of representatives and I am just now starting the program. They’ve explained to me just how the program works and I understood everything they said. No pressure on their part either. So thanks, guys. Look forward to working with you all.
Reviewed June 12, 2020
National Debt's service is good. We can go in and contact them any time and look at our account. My daughter helped me with the enrollment process, but the guy I talked to was really informative. I'm very comfortable during the process, and everything seemed to be doing okay. As soon as I get these bills paid off, we're good. I just pay them so much a month, and then they come up with this bill. I had to pay them some more a month to get these three bills paid off. Working with National Debt lets me not have to worry about all these debt. I know they're gonna get paid off in one payment. I don't get 100 million calls, too.
Reviewed June 12, 2020
Everyone was friendly, very informative. Helpful in allowing me to make a decision without pressure. I would highly recommend this program and company. The gentlemen that assisted me were amazingly informative and took the time to make certain I understood what this entailed.
Reviewed June 12, 2020
So far this has been a great experience so far. Looking forward to taking care of my debt. I have had a great people today help me understand what I need to do. Since this is my first time they answered my questions 100%.
Reviewed June 11, 2020
The moment I called they made me feel like they had my back and that they understood what I was going through. I just started the program but I do hope I can get out of all my debt within the timeline they promised me. So far I am happy with what we agreed upon. Thank You!
Reviewed June 11, 2020
The representatives were excellent, explained everything perfectly and gave us clear, concise information that helped us make the decision to do this. It's a long time coming and I look forward to some relief from the debt we incurred when we were going through some difficult times. I feel like I can breathe now.
Reviewed June 11, 2020
Mr. ** explained things very clearly and was very informative. The lady who called about the welcome letter talked a bit fast and I had to remind her to slow down so I could understand her but she answered my questions and was very informative.
Reviewed June 11, 2020
Fast, easy and friendly. The staff were great. They helped me out in an orderly fashion and answered all questions asked, I shall be recommending these services to others as a token of my appreciation to this fine establishment. Thank you for everything you guys do.
Reviewed June 11, 2020
The person helping me was very helpful & made filling out the information was an easy task. I learned quite a lot from the meeting, & would recommend this process to friends who need help with debt. The program gives one a sense of relief in moving forward on debt solutions.
Reviewed June 11, 2020
I gave 5 stars because everyone has been great and have answered all my questions and they have all been very pleasant to talk to on the phone. Would definitely recommend to a friend. Thank you everyone at National Debt Relief.
Reviewed June 11, 2020
Great service and efficient people! This was a very smooth process and I look forward to working with the group moving forward. They were friendly and VERY THOROUGH! The staff followed through on all steps of the process - documents were easy to understand and complete.
Reviewed June 11, 2020
I feel stress-free by enrolling in National Debt Relief program. I’m very grateful that there is a program like this to help with consolidating my bills and offering me a much lower monthly payment. This is a new beginning for me and my family.
Reviewed June 11, 2020
I received a call from one of my collectors today and I advised her to call National Debt Relief and then I myself called NDR to let them know who I spoken to and what it was a reference to. I spoke to a lady named Teresa and she was amazing. She answered all my questions, addressed my concerns, and did everything with amazing patience and friendliness. I’ve only called NDR two or three times since I started with the program and they’ve always answered my questions and concerns.
Reviewed June 11, 2020
Great communication and service. They were very great at handling my business. Explained well the papers I were signing. Did a great job overall. Satisfied and happy with the start of our business together. I hope for a clean record and hope to make better decisions moving forward.
Reviewed June 11, 2020
NDR has been amazingly helpful through this painful process. It's the last thing I ever wanted to do. However, life circumstances have left me with no choice at this time. My representative has been understanding and accommodating while I am working full time, homeschooling and trying to keep a normal family life for my children. The process is relatively simple. Just like anything, you have to really want it to be successful. NDR employees DO want you to be successful. Their upbeat, positive attitudes have made me feel at ease. Their explanations and ability to answer my questions quickly and confidently also made me feel like I am doing the right thing.
Reviewed June 11, 2020
I just started working with National Debt Relief last year after getting inundated with predatory loan offices with every get out of debt scheme imaginable. NDR is the real deal. They will actually help you, talk to you, and go to bat for you. Worth the phone call, worth the time, worth every penny you give them 2 times over in my case. I'm not getting paid to write this, by the way, I just want people in my situation to know NDR will actually help them.
Reviewed June 11, 2020
All representatives were very professional and informative. The process was fast and comfortable. Staff lived up to the reviews I studied. Paperwork was all done by computer and was easy to read and process. Electronic signatures used. Staff go over all paperwork and readily answer questions.
Reviewed June 11, 2020
Tyler ** and the team have been a great help to me. Very friendly, and professional with everything they did for me. I understand the program to the fullest. And I can't wait to get my financial problems under control. I am proud to be a part of the family.
Reviewed June 11, 2020
Greg ** was EXTREMELY patient. Very informative. Answered the same questions for us with patience. He wasn’t aggressive, he was very professional and again very patient. We truly felt at ease with Greg and couldn’t of done this without him.
Reviewed June 11, 2020
My certified debt specialist, Ezekiel **, was very professional and very informative. He was able to work me through the process very well. The follow up gentleman on the review of the process was also very professional. I feel confident that I will become debt free because of their assistance.
Reviewed June 11, 2020
I had a great experience with both David and Michelle ** in setting us this account. They were both very helpful and courteous. They were knowledgeable and answered all my questions. I hope future agents I may speak with are just as helpful as they were.
Reviewed June 11, 2020
I work 60 to 70 hours a week and I'm in school. I wanna get out of debt to be able to breathe and National Debt Relief has started to pay off my debt. I also elected to have the legal service. I had one company that I was harassed by and I told them that I was working with NDR. They told me they don't work with them but come to find out they do. I told them to stop calling me and that my attorney would call them if they don't stop harassing me. So, they stopped. So far, so good.
Reviewed June 10, 2020
Very thoroughly explained everything and made me feel comfortable with my decision. I was given a clear picture of the process and the long term objectives of being in this program. I am happy with my decision to use National Debt Relief and am confident I am on my road to financial success.
Reviewed June 10, 2020
Hi, Devin ** made my onboarding extremely pain free and has helped eliminate my stress regarding my financial status. Thank you so much Devin!!! The lady who took care of my welcome call was professional and thorough. She was also very friendly.
Reviewed June 10, 2020
It was good and I enjoy the feedback and the gentleman that helped me was great and I learned a lot and I woud recommend this program to others and they walk you through the process and review the paperwork with you.
Reviewed June 10, 2020
Lamell was absolutely the most honest and helpful person I’ve dealt with in a while. He explained every detail, answered every question, and made me feel better in my situation. He is also very proud of this company which speaks volumes and makes me feel confident that I made the right decision! Daniel performed my welcome call and was thorough, reassuring, and professional! I again felt very confident in trusting my finances to this company.
Reviewed June 10, 2020
I was quite scared of calling about this. But this program has lifted the world off my shoulders! Robert ** was so kind, patient, courteous and helpful that I felt very comfortable contacting your company. I will recommend your service to everyone who needs you. My daughter was the one to recommend you and I’m so happy she did!
Reviewed June 10, 2020
I absolutely love. Everyone is on top of their game and very attentive. Thank you Mike and Josh for being so great! Absolutely enjoying this experience so far and I am excited to see an improvement in my credit so I can achieve financial freedom from debt.
Reviewed June 10, 2020
Just joined this debt relief program. Krista was super helpful in the starting steps and everything they needed from me was simple and easy to access. Krista and everyone else I spoke to over the phone was extremely friendly. So far I do not regret my decision, and I don’t think I will have to!
Reviewed June 10, 2020
All my questions were answered from the first contact phone call to the welcome call. I look forward to working with NDR to get back to credit normalcy and start over with more intelligent decisions & not make the same missteps again!
Reviewed June 10, 2020
I am happy that the representative provide enough information for me to make a clear decision. Also, they answered all of my questions. I am not crazy, about my credit score dropping but in the long run my credit score will me much higher and the long term benefits outweigh the short term benefits. More importantly, I no longer want to feel trapped by my financial issues.
Reviewed June 10, 2020
I found the employees very helpful and willing to explain. The information that was necessary to discuss was very long and it was difficult to follow. The difficulty lies with trying to read while the info was read to me..
Reviewed June 10, 2020
It was wonderful to get approved so quickly, everything was explained to me in great detail and all my questions were answered. Everyone that I talked to on the phone were very respectful. The online contract signing was super easy and they walked me through the whole contract as I read along which was helpful.
Reviewed June 10, 2020
Everyone I dealt with during this process has been excellent. All very knowledgeable and informative. A pleasure to deal with during a hard difficult situation. Taiji was an absolute professional. She was extremely helpful and compassionate. She was a delight to work with.
Reviewed June 10, 2020
Wonderful experience and very helpful. I had all my questions and concerns taken care of. Customer service is a big deal for me as I have been in the customer servixe field for 6+ years. I appreciate the help and opportunity to help my financial situation.
Reviewed June 10, 2020
Franklin ** was amazing to talk to. He was very patient with all of the questions and concerns that I had. He was very detailed and made both my husband and I confident we were making the right decision for our family. I couldn’t be happier with the outcome of today.
Reviewed June 10, 2020
Very good and great experience with the reps. Very helpful. Hoping my success will continue with debt free in the future. I’m looking for forward to complete my enrollment sooner than 4 1/2 years. Easy communicating with the reps. Looking forward to work with them. Very appreciated.
Reviewed June 10, 2020
Great customer service. Jordan was extremely professional, helpful. He explained the program clearly and immediately gave me a sense of relief. I feel confident I've made the right decision moving forward with National Debt Relief. I would highly recommend him and the team to anyone looking for answers on how to work through crippling debt.
Reviewed June 10, 2020
Natalie was my welcome call assistant and she was absolutely amazing. She was cheerful and put my anxiety with all of this at ease. And am so grateful for Natalie for helping through all of this. We also found out our birthday are three days apart.
Reviewed June 10, 2020
All of the staff that I spoke to were very professional and helpful. All of my questions were answered. Everything paragraph was read and explained to me over the phone. The E-mails were send in time and were very helpful.
Reviewed June 10, 2020
Very good, James ** handled it in a very professional manner and was very thorough when reviewing and explaining the required documentation. I enjoyed working with James and would recommend him and your debt relief program to anyone else experiencing debt and income problems similar to what I have been going through recently.
Reviewed June 10, 2020
I just wanted to say everything was done professionally and am happy how everything turned out. This will make it easier to pay off my credit debt. I would definitely recommend this site for someone looking for debt relief.
Annette
Reviewed June 10, 2020
Great. Looking forward to working with you and hopefully you live up to your reputation. I will be glad to be an advocate for your company if you can deliver on your promises. Thanks again for your help! Hopefully other people are looking at this opportunity and taking advantage of it!
Reviewed June 10, 2020
My husband was getting ready to have to retire because he has a lot of back arthritis and he needs surgery on his shoulder. He had to have a bunch of out-of-pocket stuff, like we had to pay for $1,500 worth of MRIs and stuff because he doesn’t have any insurance. We got overwhelmed with bills. We were paying around $600 a month and then my husband retired and we were overloaded with trying to keep our utilities and our bills paid up. At first, I checked a bunch of people and everybody was really pushy. I went to the Better Business Bureau and see who was the best in Missouri and NDR was number one so I chose them.
The process has been real good. I had one company offered to settle with us and then another one offered him. I sent those in to them and my husband wrote a letter. We had paid quite a bit of money in and we asked them to help us with those because we were having people calling our house non-stop. I am very happy with NDR except I figured that they would jump on trying to settle with some people a little quicker. But they've settled with two of them. We’re still paying into them and we're praying that it will go a little faster than what they said.
Reviewed June 10, 2020
The reviews were good and I decided to give NDR a chance. When I called them, I really did not want to call. Anybody having issues would not want to make a call. But when I got off the phone with the guy that helped me, I felt 100% better. And the one good thing about it is that they haven’t made too many calls or emails. They just gave me what I needed right from the get-go and said, “Don’t worry about it” and everything has been working out. And that’s what I would rather do. There’s no overcalling for no reason. I get emails every now and then if there’s like a new settlement or something. That’s how I like it is just, “If you’re charging X amount of money to do this, just handle it. Just do it. Just handle it and tell me if I have to do something,” and that’s exactly what they’ve been doing. They would just handle it, and if something is needed, I get an email or a phone call. I called them because I needed to destress myself. I didn’t need more stress.
Four debts have been settled so far. There was one I couldn’t understand. I kept getting a voicemail from NDR. I thought it was just, “Hey, we wanna talk,” and I’m like, “Oh, I’m not worried about that.” However, it was actually something important, and just me being dumb didn’t think about it. It was something they were really trying to get in touch with me for, but I disregarded like an idiot because I thought it was kind of a sales thing, but it wasn’t. So, I’ve come as far as I believe that they can do. Just call and not worry about being judged. No amount of Google search is going to help your particular situation until you talk to them.
Reviewed June 9, 2020
I do not have the number. You have already taken a payment out of my account, your company HAS DONE NOTHING OF CONTACTING THE CREDITORS. I understand I was to sign some paper and return it to you, which Shannon ** said he was going to attend to at that moment, which has never been done to this.
Thank you for bringing your concerns to our attention.Our records indicate that you have been able to speak with a member of our team. If you have any further questions, please do not hesitate to reach out to us at 888-660-7427.
Reviewed June 9, 2020
I thought the two people I dealt with were great and helpful. I did not like the fact that I had to give private confidential information such as bank account, social and verification identification. I get you need to confirm that or use it as validation when we call in, but I feel that could be done though online confirmation. I did not like when they had me provide on my welcome call the whole social instead of just the last 4. If I did not have a friend advise on the process before hand I do not think I would have moved forward as that made me feel very uncomfortable and wary.
Reviewed June 9, 2020
Isaac was extremely polite and respectful and made the process much smoother than expected. The Program began in a very positive note and we are hopeful that we will succeed. Especially during times like this, it is very comforting to have someone to turn to.
Reviewed June 9, 2020
Nicolaus did an amazing job, very patient, worked with me through a few hurdles while trying to obtain statements that weren't included in my credit report. Very professional. I would definitely recommend this company. Thank you for making this a very smooth process.
Reviewed June 9, 2020
I was met with professional and curious customer service representatives. They did their best to make me feel comfortable throughout the process of signing up for the debt relief program. I am looking forward to becoming debt free. Thanks for your help.
Reviewed June 9, 2020
My experience with National Debt Relief was a Good experience. They were very helpful and explained everything to me. The process was fast and easy. They answered all my questions and made the process go very smoothly. I would highly recommend them to everyone.
Reviewed June 9, 2020
Nicole Briton was quicked to call me regarding my application for the National Debt Relief and went into action when I returned her call. We went to the whole process with her clear explanation on each subject. Without my knowledge that this thing would take time to accomplish but she was very patient because I was trying to catch up with her on each subject and trying to understand her well. She told me another specialist will call me the next day, His name is Greg. Also courteous and accommodating. Explained how the program works. Answered my question in a timely manner. They are both pleasant to talk with.
Reviewed June 9, 2020
Everything was very smooth and informative. Am very confident in this program and helping me with my debt. Look forward to going through this journey together. Rep and welcome call were very nice and understanding! Answered all my questions and really helped me better understand everything. So nice thank you!
Reviewed June 9, 2020
National Debt Relief has been helpful from the day that I inquired. Every question I had was answered completely. Jamel was on top of things with getting me into the program. I will definitely recommend NDR to friends and family. Thank you.
Reviewed June 9, 2020
My experience has been great. They have been excellent source information. They reduce my anxiety through the process which is not easy nor pleasant. I am grateful for the best way of dealing with this debts. Thank you so much.
Thuria
Reviewed June 9, 2020
I have had inconveniences when it's come to paying my credit card. It has reached an amount that I seems impossible for me to pay at the rate that I'm going. Called for guidance and help and received the best advice. I personally would've done this myself but it would've hurt me so much more in the long run. So by requesting information I will get the help I need and be able to be debt free the correct way in no time.
Reviewed June 9, 2020
The call was very informative and precise. The process was explained clearly to me and I'm looking forward to being debt free in three and a half years and will recommend to a friend for certain. Thank you.
Reviewed June 9, 2020
Very nice and described every step that will happen. Reassurance that they are here to help and take over. Giving multiple ways to contact them if you’re having a problem at least you will be able to contact them one way or another.
Reviewed June 9, 2020
I was very nervous about contacting a debt relief agency. National Debt Relief made all the details clear and made sure I understood. I'm glad to be taking care of my debt for good. The people that I spoke with were very friendly and helpful.
Reviewed June 9, 2020
I really appreciated how I was still treated with dignity and compassion. I was not degraded for getting myself into this position. They were very helpful, knowledgeable, and answered all my questions. I appreciated the details I was given in both phone calls.
Reviewed June 9, 2020
David was patient, well spoken, and polite the entire process. I was able to communicate with him via email with any questions and concerns I had. I liked that he told me how much I would save and how many years I’d save paying off interest. Thank you David.
Reviewed June 9, 2020
Application process. Everyone was very helpful. They were understanding, polite, and eased my stress. Anwar ** was great at answering all my questions. He did not pressure me, and gave me plenty of time to make a decision. The welcome call also went smoothly. Again very helpful and friendly. Thank you.
Reviewed June 9, 2020
When I first made the phone call I was scared and unsure of what I was doing. I did not know if this was the right answer to the credit card kerfuffle I was in. The consumer specialist made it very easy to understand and made me feel confident in my decision. Everything was handled quickly but still keeping me informed and feeling secure. I would recommend National Debt Relief to family and friends.
Reviewed June 9, 2020
I read National Debt Relief's reviews. I went with their credit card debt program and enrolling was fairly easy. They asked me what payment plan was comfortable for me. Before they start, they ask you if that’s something that you can afford. I know that the program is a long process. They're working on two of my accounts right now, and one of them is actually cleared. It’s working so far. I negotiate through emails. No phone calls, so it's pretty easy. They get in contact with me if they need something.
The only thing I don't like is that the banker takes out a fee every month. But it's what you get for the service. NDR is doing all that they can right now with all this stuff going on. So, it’s pretty fast service. And right now, I'm satisfied with them. NDR is worth a shot if you have high credit card, or any other type of bills that you just couldn't seem to pay off yourself because of the high interest rate. But if it's something that you can resolve by yourself, and it's not that much debt, you should try working with your creditors too.
Reviewed June 8, 2020
My husband and I set up an account with NDR, June 8th, and had an excellent experience with each person we spoke with. Darnel assisted us in creating and submitting the application and patiently answered any and all questions we had. Vanessa completed the welcome call with us and was equally as patient in answering our questions. Each of them explained the terms and conditions thoroughly and in language we could understand. I would recommend joining this program to others in similar situations.
Reviewed June 8, 2020
All the representatives were very kind and helpful guiding me through the process. It was easy to do online and on my cell phone and the follow up call was great as well to ensure that everything was accurate. The representative was Diana and Frank. Regards.
Reviewed June 8, 2020
I have had a very pleasant experience with National Debt Relief. All my questions were answered in a timely and professional manner. Every time I called they were quick to answer or return my calls. I would highly recommend their services.
Reviewed June 8, 2020
After talking with Dwane about the process I feel very confident in the outcome. My alternatives weren't very good. I'm glad I called and look forward to living without the stress of debt that would take at least decade to get under control, if that was even a possibility.
Reviewed June 8, 2020
Working with Terrah was very pleasant. She was friendly, patient, kind, and appreciative. It made the process easier to have someone like her on the other end of the line. The same is true of Evelyn. Kudos to you both!! And nice work, NDR!
Reviewed June 8, 2020
Easy Application! We worked with 2 great employees. They went through the process efficiently and made sure to answer every question to their best ability. We set up our account and have yet to start our first payment. We hope everything goes smoothly and that we'll finally be debt free! Thank you!
Reviewed June 8, 2020
It’s stressful to tackle debt when finally able. I found the counseling through Credit.org and referral to your company very informative and making a plan to address it very easy. Mark was great and made sure I understood everything well.
Reviewed June 8, 2020
I am very satisfied with the Jay who helped. He walked me through every page, every detail of the program. He answers questions as a matter of factly. He is very polite and patient with me and my questions. Carla is also great. Awesome and thank you so much!
Reviewed June 8, 2020
Great experience. I forgot the young lady's name who welcomed me to the program but she was also great. She seemed to know what she was doing and gave me directions step by step and overall I rate them five stars.
Reviewed June 8, 2020
Hello there. I hope all is well. Everything was clearly explained about my account and was easy to understand. They went over every part of the application and they even gave me additional information that I might need to contact them in the future.
Reviewed June 8, 2020
Safia was my first contact with your company. She was very calming with me. She went over all the info with me step by, most companies do not, and was knowledgeable about all my questions. She was a delight to work with. In the way she worked with me, you was a very humbling experience for me as I have never gotten so messed up and she was a great person to talk with. Frank was my welcome person and he too was also very patient with me. They presented the feeling that they really did care. If you have some kind of initiative program these two need gold stars.
Reviewed June 8, 2020
I just enrolled and the specialist spoke to me and walked me through everything and the welcome call was just as great. Everyone Is great, very friendly and informative and I look forward to getting started and having a debt free life!!
Reviewed June 8, 2020
I was very well taken care of and I was very well informed. I think this is going to work out fine. They told me everything I needed to know and they very kind and considerate and helpful. I received all the forms I needed and all is well.
Reviewed June 8, 2020
I initially spoke with Paul ** who was very professional, understanding and went over the complete process with me. He answered all my questions in full and everything he told me was correct. I highly recommend Mr. **. Today I completed a welcome call with a representative. She was outstanding. She completely went over the whole package with me and she too was very professional. Thank you. Victor **
Reviewed June 8, 2020
I was very happy with all explanations and communications with all parties today. My initial contact was with Ruben and he made me relax and not feel like a scum bag for this action I felt so bad about doing. My next conversation was with Pamela who had a sweet personality and was through.
Reviewed June 8, 2020
Updated on 10/27/2021: I have most of my debt paid off and I just have one more company that I need to pay off. Everything is going smoothly and my credit has been improving. It has relieved a lot of my stress.
Original review: I haven't been with them for very long. But so far I can say they are a Very nice, experienced and polite group of people. I would recommend them to others. I did look around and investigate other debt relief companies before deciding to go with National Debt Relief.
Reviewed June 8, 2020
Experience was overall good. They do talk fast and are a little hard to understand. I can tell they say these things over & over again so they sound a bit like robots and sound stuffy. But at this beginning stage, they seem transparent.
Reviewed June 8, 2020
My experience with getting enrolled in NDR with easy. Owen made things clear and straightforward. He explained the program in terms I could understand. The welcome call was very good also. I had no trouble with what was to take place with my enrollment. Great job to all involved.
Reviewed June 8, 2020
My experience with National Debt Relief has been fantastic. The program was described in detail. They truly care about helping you with your situation and do everything they can to make it as easy as possible for you. I would highly recommend!!
Reviewed June 8, 2020
The welcome call was very thorough. The associate was well prepared and took her time. She all of the details of the process thoroughly and she answered all of my questions completely. I am only just starting this process, but hopefully, the professionalism I have seen so far is a good sign of what is to come.
Reviewed June 8, 2020
I’m going on two years and a half years in the program. They did an awesome job of telling me how to get set up like switching my email address and my phone numbers on my bank accounts so everything gets routed to them. That way, once they start getting calls and letters from creditors, they can reach out and say, “Hey, he’s enrolled with us. Don’t bug him. We’re gonna be taking care of him.” After that, everything kinda stopped. That was taken care of fairly quickly.
Everything had been excelling my expectations and going perfectly. But when I went to the online portal, I noticed there was a little tab that said payments and the other one said fees. When I clicked on that, that was the fees that they are collecting. They could’ve been a lot better in explaining how that works because I was adding everything up. How it works is you put your money in savings and it’s save, save, save. They kinda take things out and they negotiate with that money. But what I noticed is they pay themselves first.
They collect their fees upfront. I had five Accounts that I enrolled. I’m already pretty ahead but I noticed one of them said "payments resolved". But the first payment that was ever drawn was their $1,200 fee. The payments were 57.80 monthly. That just kinda threw me off guard. I’m working on a big one right now and when I called, they said all of this was told to me way back in the beginning. They probably did but I don’t know if they explained it so I would understand like if they said it’s gonna be a 25% fee.
I wish it could be more broken down to exactly what I’m enrolling in and how that works. Someone could have told me in layman’s term, “Hey, we have the savings account. You’re gonna deposit in there. Once we have 20% of fees that we negotiated, we’re gonna take that first, and then we’re gonna set up your payment plan to pay them off.” That would have been easier to understand.
But it's just that little hiccup as far as the fees. I wish I would’ve understood that. Other than that, their customer service is awesome. Every time I call, no matter who I speak with, they are very concerned for you. They empathize with you because it is a hard situation that you’re going through. I love that about them and I love how easy the web portal is. It’s awesome so far. The goal is to get done with this sooner rather than later.
Reviewed June 8, 2020
National Debt Relief's enrollment process was quick and easy. I enrolled in their credit card debt program. Everybody was really friendly, nice, and helpful. Interactions with any negotiator have been very good. The best part is that they’re handling things just like they said they would. I don’t have my credit card companies calling me. NDR handles all that information and all that nonsense.
Reviewed June 7, 2020
I was in a position where my credit card debt wasn’t unmanageable, but at the same time, I knew it was gonna take a while to pay it off. I decided to consolidate with National Debt Relief. I really didn't need to when I’d done it because I was making payments. But it got to a point where I was having to make minimum payments. I was like, “Nah. Let me go ahead and just get this over and done with and try to get it taken care of.”
The only drawback was my credit score went down. Once I did everything and started getting everything established, they said I had to establish a hard check, so they could start making adjustments to my accounts. My credit score was falling a little bit. Within a matter of five months, it went down from 700 to 500. Also, NDR handles the legal portion of it but Global Client Solutions does everything else. When I look at the statement, I see where the enormous fees go out rather than paying towards the debt. But it’s been three years and I’ve been making payments. NDR has been doing everything and my credit score is starting to climb back up. Right now, it's on the sorta 650, 680 score. Other than those, everything else has been good. Hopefully, I’ll be debt-free in the next year.
Reviewed June 7, 2020
I’m doing a credit card debt consolidation program with National Debt Relief. The enrollment process was lengthy but very thorough. I had very good interactions with the negotiators and their customer service staff. When I do have an issue, they’re very responsive. I have about two years left in the program and they’re very good people to work with. They’ve allowed me to get a handle on some of my debts.
Reviewed June 6, 2020
My initial experience with National Debt Relief ("NDR") was excellent. The entire process and set up of my account by my Debt Specialist was handled in a very professional and courteous manner. His communication skills and handling of my inquiries and questions gave me a feeling of comfort and confidence. The experience left me feeling that I made the right choice. Thank you!
Reviewed June 6, 2020
Representatives did an excellent job explaining the program and benefits while taking the time to answer all questions, explain and address any concerns. Overall a very good experience and I would recommend this program to others. I'm am very satisfied from beginning to end.
Reviewed June 6, 2020
Krista was very polite, caring and helpful. Explained everything step by step, and if I didn't understand something she clarified it for me so I did understand. Very professional and seemed like she truly cared about me as a real person.
Reviewed June 6, 2020
I was going through a lawsuit and I won. At that point though, I was so broke I had no choice but to go through National Debt Relief. Somebody told me that it was the one that they use and it was pretty straightforward. Very easy to work with. There was a bit of back-and-forth with the paperwork but you just have to sign it and then fax it. They told me to send it back in 24 hours, which I did. The whole process took about 25 minutes. They send me an email and it says, “Hey, we lowered it to this.” It was a whole thing that I went through and it was just a mess. I’m still coming out of it. So, finances are getting better, but it has just been a pain in the butt. I've been working with NDR for seven months and they have knocked everything down pretty substantially.
Reviewed June 5, 2020
I think that the representative that helped was very patient. And so understanding that I hope all is well at the end of the program. I would definitely recommend National Debt Relief to friends and family because the customer service during the duration of the process to becoming debt free.
Reviewed June 5, 2020
Thank you very much to Jay ** to go thru all the information on my pace, giving details and made pass from the first stage of not sure what to do to take the decision that will change my life. Wish the best to Mr. **.
Reviewed June 5, 2020
I just want to thank the whole NDR team especially Paul ** for guiding me through this process. I am beyond excited to start this new chapter and also feel RELIEF today. You guys have made a huge impact in my financial and personal life. Thanks again.
Reviewed June 5, 2020
Thus far I have no complaints. NDR folks have been very helpful and courteous. With each phone call, they make sure that all my questions are answered and issues are addressed. Thanks for all your help, Ron and Stella.
Reviewed June 5, 2020
Eltra and Lida provide my with a very good experience. They were both very informative. They both helped me with the process. I am glad i was able to work with these individuals. I would refer a friend to this program. I felt well informed and thankful that there is a program like this.
Reviewed June 5, 2020
All went smooth signing up. A little lengthy but informative. They answered all questions and were very helpful with the process. It is too early to tell how the remaining of the program will go but I am hopeful. Everyone I have dealt with through National Debt Relief has been very friendly and helpful with all my questions.
Reviewed June 5, 2020
Were very transparent in explaining options, cost, and potential negative outcomes related to debt relief. Bryce made me feel comfortable in explaining my situation and never once made me feel judged. I am very satisfied with everyone I have spoke with thus far, and look towards a great outcome.
Reviewed June 5, 2020
I received excellent advice from NDR so that I understood there were better options for my financial situation. I'm now more confident that I can begin to plan my finances better going forward. The benefits with my plan were explained in full detail. I greatly appreciate their patience in explaining the financial picture with settlements, loans, and going forward without any plan. I'm looking forward now and not feeling like I'm in free fall without any options.
Reviewed June 5, 2020
Service was well done, would recommend to friends and family. It was done in a timely manner. Did not feel rushed at any point during the process. Both representatives handled my issues with professionalism and care. I will continue to use National Debt Relief.
Reviewed June 5, 2020
I have been thinking on calling to start the process of paying off my debt, I have been hesitate to do so. If I knew it would have been this easy, I would have done it a long time ago. My reps were awesome!!!!
Reviewed June 5, 2020
I was treated well and everyone was pleasant to work with. It is hard to go through something like this, but they did make it a lot easier. I picked you all to help me, because of your such good ratings.
Reviewed June 5, 2020
I feel very fortunate that this program has been very helpful and the staff are amazing! This was not an option that I had to take as I was current on everything. However with having school age children that I will now have to pay for childcare for it changed my financial situation and luckily they had a program to help me as well.
Reviewed June 5, 2020
Everything went as I expected. I was happy with this process. Hoping I can get what I need from this program and be debt and stress free. Would recommend this process to a friend if the opportunity would arise.
Reviewed June 5, 2020
Thank you for the help. The staff is really friendly and helpful. They help you with debt. They are also polite and caring people. Go to them for any help. They work with you to help you on your debt. To have a better life.
Reviewed June 5, 2020
Excellent explanation of program, answered all of my questions and concerns, listened and helped me understand all details and all possible upcoming scenarios, the benefit of legal assistance, the amount of money I will be saving and that my credit score will be affected.
Reviewed June 5, 2020
Keith was very professional, diligent and up front and honest. He was very helpful and when one option didn't work he helped with another. He called as soon as he got approval from the Lender and went over everything with me. He had thorough clear explanations of everything. The girl that did my welcome call was fantastic as well.
Reviewed June 5, 2020
Jeremy was excellent! He spent 3.5 hours talking me through everything, educated me on all the difficult wording. Shannon from the welcome phone call was amazing and answered all my questions and concerns. I was very frightful about using debt relief service and both of those members are excellent!
Reviewed June 5, 2020
The rep was clear and concise. Everything has been very good. My credit score has gone up 100 points in the last year. I'm a mental health therapist and I've recommended National Debt Relief some of my clients.
Reviewed June 4, 2020
Very helpful and informative. David was super helpful and has the best demeanor when helping clients. He was very insightful and answered all of my questions. I am looking forward to becoming debt free again. Thank you for helping me.
Reviewed June 4, 2020
Coming into a resource is obviously no one's goal. But, Vanessa gave me a lot of assurance that I am on the road to recovery & that I pretty much shouldn't beat myself up so much for being in the current spot I am in. & I believe Amanda? Both women answered absolutely every question & showed patience & kindness through the conversations. I will be recommending & already have to friends!
Reviewed June 4, 2020
I called this morning for help as I was very distressed. I spoke with Angel and a wonderful woman (I am so sorry I didn't get her name). Your team is absolutely wonderful. They explained everything along the way and we so extremely pleasant. I am no longer distressed. I'm am very happy now. I highly recommend to anyone who has gotten into extensive debt.
Reviewed June 4, 2020
The customer representative were extremely nice and went over all the information very throughly. The customer representative explain each step of the debt process and provide additional telephone to speak to any customer representative if I am having any problems.
Reviewed June 4, 2020
Debt resolution. Very helpful and explained everything in detail. Courteous representatives with full knowledge of the product and procedures. I'm trusting that this will put me in a position to live a more settled and hopeful life. I thank you so much for your help and concern.
Reviewed June 4, 2020
They made the application easy and were extremely thorough explaining everything. They were able to answer all our questions and made us very comfortable with our decision to complete our commitment to their suggested debt relief. My husband and I are very grateful for all their help and very thankful to have chose them with our debt relief.
Reviewed June 4, 2020
During this pandemic of covid19 I lost 2 of my 3 jobs and I've been struggling ever since. I tried signing up for unemployment, food stamps, or just any loan but everything was obstacle after obstacle or I would just be denied. This was quick and easy! Every question I had was answered perfectly. Every option was explained throughly. Thank you Franklin and NDR for helping me get on the road to living a debt free life!
Reviewed June 4, 2020
My initial contact Stephen and the welcome call person both made the process easy and comfortable without embarrassment. I appreciated their non judgmental approach is reassurance. Credit issues can be emotional and a sign of failure without cause. In this crazy current world, this was a positive interaction.
Reviewed June 4, 2020
Ben and Frank were both very helpful and very knowledgeable and very polite.. They both walked us through the process and answered all of our questions. I would gladly recommend this program to all my family and friends. Thank you again.
Reviewed June 4, 2020
Everyone I spoke with was very courteous and professional. Mr. Jay **'s on the first day and Mr. ** on the follow up call were both excellent representatives of your company. I look forward to working with NDR in achieving my goal of a debt free life. Thank-You.
Reviewed June 4, 2020
Very transparent, and truly feel like they are on my side! From the very beginning, they have walked me through every process and made sure that I did not have any questions! Very positive and wanting to help me the best that they can!
Reviewed June 4, 2020
Since the first call the agent was very transparent and he answered all my questions, then he guide me all the way until I complete the application. In the end, the other agent explained to me in detail all related to the processes. Thank you very much for your help.
Reviewed June 4, 2020
Robin was so awesome to work with, very calm, very knowledgeable, explained everything to me, reassured me that everything will work out and my credit will be restored. Josh, from the welcome center was very nice, easy to work with as well. I really feel that this is a legit company with people that care.
Reviewed June 4, 2020
I enrolled in your debt relief program. My representative is Anwar **. I am very happy with the service he provided. I then spoke the representative through the welcome hotline who I was also very happy with. The program was explained to me in a way I could understand and all of my questions were answered.
Reviewed June 4, 2020
They talked me through the program and I felt it was a good fit for me to be able to consolidate all my debt into one monthly payment instead of paying each one separately. It would truly help get my finances back on track and I look forward to becoming debt free.
Reviewed June 4, 2020
I received excellent service. This was a difficult situation and both agents made me feel comfortable and and confident that I was with right agency. They provided me with detailed information and were able to answer all my questions and made me feel comfortable.
Reviewed June 4, 2020
I was in debt so I was just trying to find different options. There are a lot of scams but a lot of people are sort of saying that National Debt Relief is the way to go. The guy that was speaking with me was pretty polite and he explained whatever questions I had about what it was and what was going on. He was patient too ‘cause I had a lot of questions.
National Debt Relief told me how much they could get settled, and they said that it was a possibility. It would all depend on how it would go from there. But whenever I log in online, I could see what was settled and how much they settled it for, and what was not settled yet, and what the process was, and what’s going on with that certain piece at the moment. National Debt Relief doesn’t try to take a huge amount out of your pocket. I only pay $500 a month and that’s easy for me to do. Also, everything is in one bill. SO all I do is make sure that the $500 is in there at the end of the month and it gets pulled out the next day. So, I’m happy.
Reviewed June 4, 2020
I had read about the work that NDR does and sought them out. I like the way they worked. They were really organized and gave me all the things I needed. They helped me a lot. The enrollment process was very easy and the person that I worked with was very helpful. She explained everything to me. But the bank charged a lot of fees, which was not fair. Working with NDR was great. They did what I needed.
Reviewed June 3, 2020
Tyler ** did a great job with communication to make sure I understood the program and why it was a great decision to proceed with the program. The person I spoke to for my welcome call also did a great job making sure I understood every thing and had no additional questions. Thanks to both of them for making me feel good about my decision.
Reviewed June 3, 2020
Both representatives made sure I fully understood the contract's terms and patiently answered all questions I had. They gave a great first impression and I am looking forward to see how they deliver. I hope their service is as great as their introduction.
Reviewed June 3, 2020
The beginning of the process is quick and painless, the hardest part was reviewing my information multiple times with different people. They answered my questions and were clear and concise with instructions. I'm hoping the rest of the process goes just as smoothly.
Reviewed June 3, 2020
My introduction into this program was easy. I am very pleased with how informed my representative was. Both his and the welcoming phone call showed how well National Debt trains their employees. Now I can start working on my debt.
Reviewed June 3, 2020
David and Greg were very helpful and very professional. I would recommend to friends. They answered all my questions that I had. I wasn't sure about going with National Debt until I talked to Greg. Once I called on my welcome call, David did a good job also.
Reviewed June 3, 2020
Very helpful, kind, and efficient service that comforted me during an otherwise stressful and anxious time. Calling NDR has not only opened my eyes to the possibility of debt relief but helped me to realize how easy and attainable being debt free can be.
Reviewed June 3, 2020
The rep that enrolled me and another rep who did my kit were the most helpful representatives I have ever worked with. They made me feel comfortable, confident, and safe in my decision. I was overjoyed to be getting out of debt in such a quick, easy and professional way. Don’t hesitate to save yourself with this awesome service. Today was a blessing.
Reviewed June 3, 2020
I can't believe how easy the process is and how reassuringly confident your staff is. Both ** who handled my initial application and the woman who handled my follow-up/welcome call were very friendly and professional. I regret hesitating to call sooner.
Reviewed June 3, 2020
Smooth process that was well explained. Everything is as described. I'm looking forward to being debt free in a little over four years. The knowledgeable counselor explained everything in detail. Follow up calls reiterated the info. Thank you for the pleasant experience.
Reviewed June 3, 2020
I was very ashamed of doing this, but they helped me take that leap to make my life easier in battling this debt that I have been dragging with me for 7 years now. Making minimum payment was not helping and going nowhere. So thank you for taking a big weight off of my shoulders and having one payment that I can afford in this time of need.
Reviewed June 3, 2020
I had an overall amazing experience with the starting process of this program. I had all my questions and concerns answered. They were genuinely helpful with making sure this is the right program for me, instead of trying to suck me into something that is unnecessary for me.
Reviewed June 3, 2020
Everyone has been professional, prompt and friendly since my first contact. I feel that everything has been explained clearly and all my questions answered. I am looking forward to being debt free! It actually feels like it is within reach for the first time in my adult life.
Reviewed June 3, 2020
So are everything from the start has been very easy to deal with. Thrilled to be taking my first steps into becoming debt free. Hoping that the process of getting out of debt was as easy as setting it up.
Reviewed June 3, 2020
I was very pleased with their professionalism, patience, and respectful attitude of the persons who helped me. They were exceptional, answered all my questions and were extremely helpful. I will certainly recommend NDR to my friends. Wonderful help and exceptional professionalism.
Reviewed June 3, 2020
Everyone who has helped me so far has been very pleasant and has been very detailed. I love that I have access to my account online. I am feeling very confident that this is going to be the solution to my constant worrying.
Reviewed June 3, 2020
Glad to have someone on my side, who works for my best interest. Eventually, It will relief all my debt as I understand as of today June 3 2020. I hope it will bring warm and beautiful days in my future.
Reviewed June 3, 2020
The NDR Team members were very helpful and explained the process NDR process. Initial contact answered all my questions & proceeded to enter me into the program in a speedy timeframe (about 2 hours or so from initial contact and approval). Welcome Group member explained the start-up procedures and what was needed to complete the registration process. Call was finalized in less than an hour. All team members were very professional and helpful.
Reviewed June 3, 2020
Leo helped me today as I was in a bit of a panic over some issues with one of my cards. It’s kind of a weird situation, and I’ll admit, I can get a little carried away when relaying information to someone. He was so patient with me, listened to be rambling, and guided me through the next steps. He went above and beyond what I would consider markers of good customer service and made me feel much better about what was happening with my account.
Reviewed June 3, 2020
Update on 08/26/2021: I spoke with a representative and she was friendly, efficient and professional. She was able to quickly address my concerns about my payments and getting two credit card debts reduced. She handle my case in such a way that I was a very satisfied customer.
Original Review: I found the agents to be very helpful in explaining the program I have signed up for and were very patient with me as I asked questions and clarifications on certain aspects of the program. I appreciated their making sure I understood the many aspects of this program and what it will entail for me in the future. I feel very good about the help being offered to me.
Reviewed June 3, 2020
I appreciate the help and efficiency of the program. I just couldn't see another way out, and I was literally burning $300 a month. I look forward to paying this off quickly. I have over 10,000 in debt, just paid. out 25000 in legal fees for a divorce, and have to get myself back in order. Thank you for making this easy as it is not a proud thing.
Reviewed June 3, 2020
We were so happy to call National Debt Relief. They are so quick and very knowledgeable and helpful in helping us. I will recommend them with friends and family that having the same financial distress especially this time. Thank you and God Bless!
Reviewed June 3, 2020
Both Peter ** and the welcome call handler both did a great job of explaining everything. From what to expect at the very beginning and how long it would take and steps and communication I’d have available to me along the way.
Reviewed June 3, 2020
Very kind and considerate employees. They made the process very easy. The program was very easy to understand by going over everything with the employees. They were always happy to answer any questions that I had. I would definitely recommend this company.
Reviewed June 3, 2020
Very helpful & informative. Took time to explain everything. Very patient. Provided all information needed plus phone numbers & contact information. Put our minds at easy fir entering program. Very pleased with service. Very helpful, understanding & patient with our lack of computer skills.
Reviewed June 3, 2020
Both service reps that I've dealt with have been very helpful and knowledgeable during the enrollment process. I hope to encounter the same throughout the duration of the program. That's why I listed 4 out of 5 stars at this time.
Reviewed June 3, 2020
The team at National Debt Relief has been great. They have made sure that my wife and I have understood each step of the process before moving on to the next one. We have also been very happy with the positive encouragement that we’ve received from everyone. They have made dealing with this negative situation much easier than we could’ve imagined.
Reviewed June 3, 2020
Best experience ever!! I still can’t believe how easy, fast and stressless this process was. I appreciate the treatment I received from all the representatives, I am very happy and I can relax now thanks to National Debt Relief. I was asked if I would recommend to a friend, guess what? I already did.
Reviewed June 3, 2020
I was concerned about what debt relief was all about. Your representative was very courteous and made sure I understood all phases of the process. They made it more comfortable for me to make the decision. I wouldn’t hesitate to recommend National Debt Relief to someone facing the same situation as I.
Reviewed June 3, 2020
I'm so happy with the people I talked to, Jay was very helpful and explained the whole process very well. I can honestly say I would recommend to all of my friends and relatives who are struggling with debt relief.
Reviewed June 3, 2020
Well described by both Andrew and Lisa which helped me a bunch and very pleasant on the phone. I also appreciated the constant communication - my phone was having issues and neither stopped trying to reach me whether by email or calls.
Reviewed June 3, 2020
I was getting myself further and further in debt and the more I paid, the more nothing was coming down. Everybody from National Debt Relief was really nice. They helped me through the enrollment process. Their negotiator was really good and he explained everything to me and my husband. He told us what to look for and he did a really good job. He really convinced me to go and do this program. I was telling him about the bills and gave him the amount of the bills. Then he told me how he could get it down and I wouldn’t be stressed out. He asked us both about how much we were paying out and he told us how we could save. We got paid biweekly, so when he said that we could do it biweekly, that fitted right in my category. Ever since then, the burden was lifted right off my shoulder. The program would be a year this August and I got three bills out of the way. And I get to see a little daylight. National Debt Relief has been wonderful.
Reviewed June 2, 2020
The onboarding process for NDR was excellent and I hope my experience continues to be as good as the process was today. I remain very optimistic that NDR can assist me in becoming debt free. Thank you for your assistance.
Reviewed June 2, 2020
Everything was professional & I hope this program him me in the long run & be able to get another house for my boys. I will let my friends know how this program will help me in the future????
Thanks, Mr. Tarrence
Reviewed June 2, 2020
My experience with the two representatives from National Debt Relief was great. They explained in full detail, line per line to make sure I understood what I was agreeing to before signing. I will stay in communication with both of the them in the future.
Reviewed June 2, 2020
Jay was so wonderful to work with. He was courteous and informative, covering all options. I have a huge weight off of my shoulders due to his help setting me up with a program I can manage and will help resolve my debt. Thank you so much!
Reviewed June 2, 2020
Everyone was great starting with RUBIN **. He made everything understandable and was just wonderful. Then I was put in touch with Jordan who was just as great as Rubin was, and she also made everything understandable also. I just want to again say thank you to everyone involved for making this whole experience great.
Reviewed June 2, 2020
My experience was easy, pleasant and quick, both of the employees who guided me through the process are friendly, understanding people. I will refer NDR to all those I know that could use your services. Thank you for your help.
Reviewed June 2, 2020
I am very pleased with the service and attention that was provided today. Bernard and Ana were very helpful and thorough at explaining and answering any questions I had. After today's decision, I feel like this was the correct decision to the road of being debt-free.
Reviewed June 2, 2020
It was a hard decision to reach out for help. But in these times I had to do something. I'm glad I did. From the initial call to the end of the enrollment process all customer service reps were great. I feel much better about my decision to use National Debt Relief. Thank you!
Reviewed June 2, 2020
Working with Travis was great, laid back good person. Knew what he was doing. He was laid back and told me that I could do it. It’s been a rough couple years and I’m so ready to get back on my feet, thanks to you guys.
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