National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 30, 2020
I had debt with credit cards. I'm not going to have one anymore. With the debt and our situation, retirement now and then the COVID, NDR made a difference. They take care of everything and I don’t have to worry about anything. I’m not good with all that stuff. It’s easy and perfect. NDR just gives me calls and I got emails.
Reviewed June 30, 2020
There is no better way to express it...EXCELLENT! My customer service representative was amazing and truly helpful and appreciated. I am very excited to see the results of the contract. I am so ready to be debt free! The Corona virus really messed up a lot of people! So sad!
Reviewed June 30, 2020
Tyler did an absolutely incredible job helping me understand everything I needed to know about NDR and getting me set up for success! He was very kind, patient, knowledgeable, efficient, professional, and understanding. I’m so excited to conquer my debt and live a more stress-free life with the help of NDR!
Reviewed June 30, 2020
Great customer service from Andrew, he sincerely helped me throughout my entire experience without the slightest frustration to all my questions. Also for the welcome call experience with Daniell. Thank you National Debt Relief for helping me in my time of need.
Reviewed June 30, 2020
I called and Anthony helped me and answered all of my questions.. He made sure I understood everything and gave me all of the phone numbers I needed. He took his time and he was quite nice and helped me a bunch!!
Reviewed June 30, 2020
I was surprised in the situation I am in but National Relief took charge of my credit problems. I would recommend my friends and family about this program, I am a client not an employee so just take these few steps & let national relief take over.
Reviewed June 29, 2020
The process was super simple, a hugely daunting task was made SO EASY by Dam **, he was patient, made sure everything was super clear and made me feel secure. The man who took my welcome call was also extremely helpful and kind. I'm referring this company to everyone in need of it.
Reviewed June 29, 2020
Eva **, Greg **, and Angie G were most professional and knowledgeable yet friendly in working with our application to NDR, and they all deserve 6 stars out of 5 :). We've always paid our debts in a timely manner, and never missed a payment nor had any late charges, but managed to get overwhelmed and a little too overextended. We are grateful for the service(s) NDR provides to its customers. We appreciate Eva, Greg and Angie's assistance, and their taking the time to walk us thru the process. At the end of our rainy days, they are our rainbow and sunshine!!!
Reviewed June 29, 2020
When beginning this process, I was nervous and concerned about my decision to take this step to solve my debt issue. The professionalism of my Certified Debt Specialist, Robert **, immediately calmed my fears and explained the process clearly to me. I felt comfortable as we moved through the process. He explained all details step by step and reassured me. My Welcome Call staff member, Amanda **, reviewed all information and made me feel confident that the Client Success Team would be available to answer any questions and guide me through any of my concerns. I am so glad that I took this step and chose National Debt Relief!
Reviewed June 29, 2020
I spoke with representative Curtis who truly helped me and he is amazing. He answered all of my questions and he is very knowledgeable and polite. He truly took his time and listened to my concerns and he also was very patient with me.
Reviewed June 29, 2020
We are very satisfied with the way the representative communicated to us the terms of the agreement. Both the client consultant and the representative (Jay) are very professional, we felt very secured. I can't wait for this program to start and end successfully.
Reviewed June 29, 2020
They were both very awesome and explaining everything to me so I could understand it. They were very helpful with my questions as well, I found the whole thing very easy to listen and follow what they were saying. I could not be happier.
Reviewed June 29, 2020
It was fast, friendly and informative. I would defiantly recommend this company to anyone who is looking for debt relief. My representative was very nice and understanding and took the time to answer any questions and aid in different solutions. Thank you!
Reviewed June 29, 2020
Very helpful, polite, would highly recommend. Guess my main concern when contacting your company was honesty, as there are so many companies that take advantage of older people, so I was very hesitant to give information out at first however, James ** who helped me get an application filled out, assured that me that they were a highly recommended Company, and I looked National Debt Relief up. Thanking God for the letter you mailed to me, for a way to settle with my card companies. Right now unloaded a ton of worries from my shoulders. Again thanks, Gods blessings.
Reviewed June 29, 2020
Pleasant experience. Everyone was helpful. Explained everything all the way through. Woke up this morning all stressed out. Going to bed down just a little bit better about life. I'll just have to sit back now watch this all work. Thank you????
Reviewed June 29, 2020
My experience had a lot of information and the person that I talked to answered all my questions that I had concerning the process. I got referred to National Debt Relief from a friend and the initial call was easy. I was worried about my credit cards due to the corona virus and not having income due to my husband only getting 20 a week, which made it difficult to make my payments on time. I am looking forward to working with national debt relief.
Reviewed June 29, 2020
This was an easy experience that I hope continues to go smoothly as the process unfolds. The folks assisting me were thorough and helped me every step of the way. They had answers to every one of my questions. Thanks.
Reviewed June 29, 2020
I just enrolled in the program and I already feel secure and some kind of relief. Both gentlemen have been friendly, organized, punctual and reliable. I have been stressing with all my debt issues, but won't be for long. I highly recommend NDR.
Reviewed June 29, 2020
The employees I spoke to were very kind and attentive and helped me understand all the information I needed to know. I would definitely recommend NDR to anyone in need of debt relief. I feel so comfortable now knowing that I have NDR to help me through this journey of getting out of debt.
Reviewed June 29, 2020
This is the best thing that has happened in a long time for me! I feel like I can breathe and restart my financial future at the correct pace! During these difficult times, this program will help my family immensely!
Reviewed June 29, 2020
I spoke with Ezequiel **. He was beyond clear about every aspect of the agreement. He was also very prompt and knowledgeable. I will be debt free in under 4 years and saving myself over $3000.00 total. Could not of been a better experience and took a lot of weight off my shoulders. This was the best phone call I have ever made!
Reviewed June 29, 2020
Quick yet guarded, not confident in honesty, professionalism and risk to long term financial planning for my family. Researched companies prior to contact. Hope for success with the program. Plan to remain engaged, review updates and consult further legally if needed. This particular request seems counterintuitive to good business with added frustration to the client.
Reviewed June 29, 2020
I appreciate the time and clarity Michael ** took with me and that NDR makes sure I understand everything in operation. I feel protected. These are not money hungry people, they are helping you pay bills with the money you are paying in. With a resolved credit score, life will be different for me.
Reviewed June 29, 2020
I really appreciate how the representatives I spoke with tried their best to help with my financial concerns. They made sure I was very educated on the programs they offer. I would recommend the program to everyone I know who struggles to pay back debt.
Reviewed June 29, 2020
Stress free and letting someone take care of my debt and no more hounding by debt collectors and number one thing is my health.... If my health is stress free I tend to sleep better now....That's all I can say for the great support of your team members. I wished I heard about this years ago but back then there were not enough advertising....
Reviewed June 29, 2020
I am very happy with my experience with Bernie **. She was very professional and informative. Thank you so much for all that you are doing for me!! I believe that your company will do the best that it can to remove the debt that I have and I will be glad when this is finished and I am no longer in debt. Thank.
Reviewed June 29, 2020
National Debt Relief was really straightforward about everything. They laid everything out on the table, gave me all my options, and made it all pretty clear and simple to follow. They worked with me to figure out a payment plan. They broke it all down as to how much I would have to pay and about how long I would be paying it. They have called multiple times so I can make sure everything was going okay. They set it all up with an account and everything for me so it just comes out of my paycheck. They told me that at any point in time, I could contact them. They would always call me back if I called and left a message. I also have an online thing that I can log in to and look at too. Enrollment was really easy for the most part. It was pretty quick. It took me 20 minutes to half hour on the phone. We signed all the documents.
Their rep seemed to be very kind and caring. He listened to everything I had to say and tried to help me as best he could. He would be there so that I could always email him. I could call and talk to anybody at any time. Working with National Debt Relief brought me out of a hard place that I was in. I have until about November this year and then all of my debt will be paid off. That’s a huge chunk of money that I was able to pay off for a fraction of the cost and be able to get that all taken care of. I can move on with my life.
Reviewed June 28, 2020
James was very nice, and he was very professional. NATIONAL DEBT RELIEF IS A LIFESAVER and I'm glad that I found a company like N.D.R. to do business with!!!! James also talk through my application, which was very helpful to get the process rolling!!! Thank Again James.
David ** 6-28-20.
Reviewed June 28, 2020
I had heard about National Debt Relief and what they have done, and that people were pleased with what was done for them. And then, after I talked to the initial person, I felt a great sense of relief because it sounded like somebody who knew what he was talking about and how they would continue until they helped you get through what you would go through mentally and emotionally. And sometimes, the idea of you know what you still owe is very emotionally upsetting and they keep you informed, which I liked. I was in tears and everything. If I had a question, all I had to do was call and I knew someone would be there. If they didn’t know the answer specifically, they would get the answer for me. And that’s important. When you're somebody who at that moment was, “Okay. I don’t think I can handle this. I don't know what to do,” someone else could be there to help you through that.
The rep walked me through everything that I needed to do. So, they were there for you during the whole process. When you finally make that decision and you know that you can't do this anymore by yourself without someone else coming in and helping you, and then they were able to do that. I had thought about bankruptcy and this program seemed like a better solution for me. It helped me and it is still. I'm still involved in the program. It's something someone should search out and ask questions to them when you call a representative, and it would help them make a decision when that time comes of where you need to go, either bankruptcy or something else. This was my something else, and it worked for me.
Reviewed June 27, 2020
Kelly was super responsive and helpful with our our questions. She was upfront which really helped keep us at ease. The setup team was also great and really quick. I do wish you could manage more online such as changing the date but I’m ok with reaching out to the team for this because they are super responsive. We’re excited to get this process going.
Reviewed June 27, 2020
Steven ** was very professional and made everything easy for me to understand. I'm excited to get my life back on track. Thank you for all the help your company provides. I would recommend this for anyone struggling with debt.
Reviewed June 27, 2020
Best customer service I have ever experienced. Very easy and fast to apply and go through the whole process. All my questions were fully answered and I am confident my experience with NDR will be a good one.
Reviewed June 27, 2020
I'm new to this program, and was very skeptical. But from the first call and speaking to Mrs. **, T. she remained calm, professional and explained all aspects of the program and how it's here for me. Each step of the enrollment process was extremely detailed, each person whom I spoke to answered all my questions and always reminded me that NDR will always be here for me. I can't name all of you, Mrs ** and the other amazing staff thank each and everyone of you. It seems long now but you all helped me know, feel and understand that with NDR the road to success and financial freedom can be and will be achieved. I appreciate all of your time, help, patience and understanding with me. God bless and take care. Kind regards, Mr. Roy
Reviewed June 27, 2020
I had the pleasure of speaking with Erica today to join National Debt Relief program. Erica was so kind, professional and really cared about my plight to get out of debt. I have been with another program and I just felt that my accounts were going nowhere. I should have called National the first time????
Reviewed June 27, 2020
National Debt Relief is doing what they said they would. They said I would be able to take care of all the debts that came up. The portal shows that open account and what they ended up settling. I’ve seen what I have supposedly paid for a month. All I do is make sure there’s money to pay it and that’s pretty much it. If I could do it faster, then I would feel pretty happy.
Reviewed June 27, 2020
Some friends of mine have used NDR before so I went with them. Signing up was extremely easy and with the few phone calls I've made to them, they've been excellent as far as the hold time and getting exactly what I am requesting or asking. They've been really helpful. And there were a few times I asked the same question two or three times and they still answered it perfectly fine without saying, "Well, you already asked that." During the process of signing up, they were very detailed about everything and made sure that I understood the whole process 100% before I hung up the phone. I have told a few other people about them.
Reviewed June 26, 2020
They were very helpful. Explain very plainly só I understood what is going tó happening in later Tíme. We went thru step by step what is going tó happening with my account. Very friendly. Did not rush me. I'm very grateful for áll the help I was Given. Thank you very much.
Reviewed June 26, 2020
Helpful, easy and comforting (it was nice to talk to Manwa and she was very helpful and supportive.) She found all my overdue accounts, walked me through the process and tried to get the best deal for me. She was very helpful with the paperwork and streamlined the whole process.
Reviewed June 26, 2020
My experience has been very positive. I am very apprehensive about not paying bills that I am responsible for making. I am afraid of speaking with the creditors because I am not holding up my end of the agreement. All of this is very new to me!
Reviewed June 26, 2020
I found Yasha to be very patient, informative and helpful during these tough times of National Emergency. I look forward to hearing how well my debt can be negotiated, and to having more financial stability in the very near future. Thank you!
Reviewed June 26, 2020
This is second time I've used National Debt Relief. I turned to them this time because of their commitment to help and resolve credit issues. Their staff is very knowledgeable, friendly and empathize with my situation. I have recommended them to a few associates that have had credit issues.
Reviewed June 26, 2020
Both Daniel and Brianna explained to me very well what this program is all about. How it's going to help me be debt-free and eventually get my credit score to be better. Explained that I have control of my funds at all times and also explained to me how they and the team will work with the creditors so I don't.
Reviewed June 26, 2020
Mike ** was very helpful and he explained everything in detail to us. And he was very pleasant on the phone. And I will tell other people about your program. And it is going to be nice having money in our pockets.
Reviewed June 26, 2020
I am so impressed by the level of professionalism and kindness each representative has. You really get a sense of how much the team wants to help you reach your goal. All my questions get answered until I fully understand. I was a little scared to start this process but now I understand how National Debt Relief will be beneficial to me in the long run. Can't wait until I graduate!
Reviewed June 26, 2020
Tatiana was very helpful. She was patient with me as well as overwhelmingly knowledgeable about the process. She went over the contract with me, line by line. She reached back out daily at our agreed time and was unbelievably helpful throughout the entire process.
Reviewed June 26, 2020
Eltra and Isis were both informative and answered all the questions I had thoroughly. Thank you for your help and patience! Also, thank you, National Debt Relief Founders, for having a program to help those that need help paying off debt, and in turn, help us get a new start.
Reviewed June 26, 2020
The experience was easy and smooth. I truly appreciate everyone who assisted me with their patience and time invested in making everything possible. They were able to take all of the information I provided and find a solution to my financial problems.
Reviewed June 26, 2020
You can tell they are willing to help by providing all the information a person need. They go through all the paperwork so you understand. By working with this program I can breathe better and know I'll be sent free. Thank you.
Reviewed June 26, 2020
Stephen was great, very thorough and helpful and answered all my questions. We spent probably an hour and 20 minutes on the phone and he didn't get tired at all. Very nice to speak with. Brianna was great, she was who I talked with in the follow up call. Very helpful and confirmed everything I spoke with Stephen about, she was excellent in reviewing all documents.
Reviewed June 26, 2020
Both ladies I talked to were both very friendly and nice. They made sure I understood everything and were real helpful. They went through all the requirements and what the process was and made everything clear of the process. Carly ** spent about an hour and half last night going through everything and was really patient and kind.
Reviewed June 26, 2020
I felt extremely well informed during the sign up process, any question I had was answered for me. I am signed up for a realistic plan to get my finances in order after a divorce caused me to use my credit and then not be able to pay it back. Now that I've gotten back on track with everything else I can now prioritize getting my credit paid off and my finances back on track without filing for bankruptcy. Thank you!
Reviewed June 26, 2020
I read online about the top 10 debt consolidation companies. This was the best for 2020. I have to agree. Clear explanations, fast processing. Great support for what comes next. Everyone very courteous, helpful, and willing. They did not hide the fact that the road ahead might be complicated but they offer every needful thing to succeed.
Reviewed June 26, 2020
The individuals who I had talked to were very helpful and informative. Hope to succeed in your program and it helps out tremendously so I can eventually get a home for my kids. They were professional and courteous throughout the process.
Reviewed June 26, 2020
Joshua **. This guy is a REALLY PROFESSIONAL, good talk a lot of compassion, good listening skills. By his voice you feel the intention to HELP, to me that's what the Program is about on this difficulty time for a lot of people in USA, I think that's why National Debt Relief has a good reputation. GOOD JOB!
Reviewed June 26, 2020
I contacted NDF on the advise of a friend who was also struggling with debt. The team at NDF was informative, supportive and patient. The process was smooth regarding the information they needed to move forward. The application was seamless and the welcome call re-confirmed all I needed to know. I would recommend them to anyone who needs help.
Reviewed June 26, 2020
Looking forward to a brighter future being debt free! Thanks to National Debt Relief.
Reviewed June 26, 2020
Excellent work by Amanda earlier today. I feel very comfortable that NDR will help reach my goal of getting my debt resolved in the next few months. I really looking forward to be debt free again. Great service. Thank you!
Reviewed June 26, 2020
Very professional and top-notch service. High-quality expert professionals to help you in every matter in regards to their service. Highly recommend. If you're looking for assistance to escape your crushing debt start today. If you have any doubts don't worry. Their customer service will help you through every step on the way.
Reviewed June 26, 2020
Everything was straightforward and they were clear and transparent with everything and all the steps. I felt taken care of and heard. They were patient with the questions I had, were able to break things down so that I fully understood.
Reviewed June 26, 2020
The process was organized and offered a clear explanation of the program. Andrew was helpful and professional, along with the other representatives I spoke with. I am very satisfied with my experience up to this point. I offer positive reviews.
Reviewed June 26, 2020
We were nervous about taking the first step toward debt relief, had no idea where to turn, but so far our experience has been positive with National Debt Relief. Everyone has been helpful, upbeat, and ready to help. At every turn, every problem, every triumph, someone has been there to help us figure out what to do. That's what I like the most.
Reviewed June 26, 2020
Geri was super helpful and made my experience so easy and she was super thorough. Haven't started yet but I have a positive start to my experience and am looking forward to being debt free. The fact that all fees are in one amount is very appealing.
Reviewed June 26, 2020
Paul ** was very patient when explaining the program. I knew I needed the program but I was very nervous. I am happy he was the person who took my info. I feel relieved now. This is something I had to do and maybe I can sleep at ease now instead of worrying about all these credit card.
Reviewed June 26, 2020
My experience was very positive. The representative took the time to go over everything so I could understand. I started the call feeling horrible about having to call and by the time I finished the call I felt so much better!
Reviewed June 26, 2020
Andrew was an excellent agent/representative, very knowledgeable in the field. It was a pleasure working with him and Mike **. The entire process was seamless and I look forward to having all accounts paid in full. I will definitely recommend NDR to a friend!
Reviewed June 26, 2020
Both Imani and Bianca were very helpful and reassuring with all my questions. Everything was explained and explained again to make sure I was comfortable and understood all of the steps and processes. They made sure I knew I wasn’t the only person in this situation.
Reviewed June 26, 2020
Very accurate at this time. We had some bad phone conversations due to work at home orders. Malik did a great job at following up. He explained all of the details and explained all of the details. I truly hope this is all true facts.
Reviewed June 26, 2020
My dad uses National Debt Relief. So far, it has been good for him, so I gave it a shot. It was really easy to enroll. They asked a couple of questions and then they got the ball rolling for me. They gave me a time frame and it's going by a lot quicker than I thought it would. Everything that they're doing is great.
Reviewed June 25, 2020
Robert and Nicole are the best. They made this whole process easy to understand and complete. They were both very knowledgeable about what they were doing. Answered all of my questions and concerns to put me at ease about filing for debt relief. They both made sure that I completely understood everything about the process and how it works. Thank you Robert and Nicole.
Reviewed June 25, 2020
Bryce ** help me get started with the program. Initially I was nervous and after speaking with him I became more relaxed and he was very knowledgeable about the process. I had the please of speaking with Jay ** for the welcome call and he was kind and knowledgeable and I am so happy that I FINALLY decided to take this leap.
Reviewed June 25, 2020
This company aims to consolidate my credit card debt. I am pleased by my experience with the customer care. I don't think anyone else would help to lift this burden from my shoulders the way this company is striving to do.
Reviewed June 25, 2020
I appreciated your help today from Que and Maria. Both excel at what they do and explain this amazingly good program extremely extremely well. I liked working with Que as I could hear and understand him clearly. Maria too was great to work with.
Reviewed June 25, 2020
I was looking for a program to help me pay off my debt. And I found it thanks to Chris. Chris was professional and funny. Well everyone I've talked to has been really friendly and very polite. I would definitely recommend this program to any of my friends or my family members if they're having a hard time paying off their debt and they feel like they're losing hope but don't lose hope. Just call NDR. NDR. NDR. Not going to lie. I'm very nervous and worried about how they're going to handle these creditors but I have to give them faith that everything is going to work out and I know that they're here to help me and guide me and comfort me through this journey that we are going to have together. Jessica
Reviewed June 25, 2020
Great service and representatives. Made me feel comfortable and explained everything. Allowed me to ask as many questions as I wanted and had all the answers to my questions. They made me feel very comfortable and helped me with all my needs. They were friendly and very understanding as well! Would def recommend you guys!
Reviewed June 25, 2020
Your staff was very knowledgeable in helping me go make the decision to get out of debt by turning to your company. Both associates that I talked to was very helpful in telling me what I needed to do to get all of the information out to the debtors. I would definitely recommend your company to any of my friends that might need help in becoming debt free.
Reviewed June 25, 2020
Welcome call. He was very nice and helpful, and he went through all the things and he was very patient with me, and also he sounds like a nice person. Thank you so much Andrew **. And thanks for the company that knows how to help people.
Reviewed June 25, 2020
Very responsive, knowledgeable, polite and easy to understand. Explained everything in detail. Able to work around my schedule to get everything set up. Answered all my questions with ease, reassuring conversation. After researching on Google I am happy knowing I have retained the number one debt management company to assist me in this very difficult and trying time. Would recommend to anyone in my situation. Was burned by my last settlement company who turns out did extremely little to help me.
Reviewed June 25, 2020
My experience was very positive. Assistant was very thorough and detailed in her explanations and helped me in understanding the debt relief process. We were on the phone for a long time, but not for one moment felt overwhelmed. I am very happy in taking this step.
Reviewed June 25, 2020
I had a great experience enrolling in this program. Both my representative and welcome phone call were clear and easy and both made me feel comfortable with my decision. I was very nervous making the phone call but after I felt much better.
Reviewed June 25, 2020
Hi. I’m responding to the excellent service I receive from your service team. First Mr. Orion ** was very attentive, professional, personal, he listened to my needs and concerns, he was very conversational, he is a keeper. He’s worth his weight in gold. Thanks Mr. **. And Mr. ** he was also on the ball, what a closer. Yes a great team.
Reviewed June 25, 2020
I have been treated respectfully and with patience during this process. I had a lot of questions and I feel that I understand the program. Rhoee ** was very knowledgeable And Josh (welcome team) was as well. I appreciate the time and attention that they both gave me.
Reviewed June 25, 2020
My experience has been great. I was really hesitant to do this because I have always had good credit and the thought of not having that was crucial to me. Both of the representatives I spoke with were very nice and wanted to help anyway they could. They did ease my nerves and made sure I understood everything that they were reviewing with me. Can't wait to be debt free!
Reviewed June 25, 2020
When dealing with minho he explained wholly everything, when I called the welcome call that first night at 7pm I was told to call back in the am. Michelle went over again most of the info that he had already given me.
Reviewed June 25, 2020
Today I am on my way to becoming debt free! Edwin ** was amazing at answering my questions and talking to me about the program! I was going to do another company but NDR is giving me a better monthly payment! I am so excited to be on my way to financial freedom!
Reviewed June 25, 2020
I have to say that the National Debt Relief team, have been so helpful during this time for me. They explained all the moving parts, and I feel at ease and secure with my decision, to move forward! I already feel the changes in my life, happening! Thank you Edgar and the team at National Debt Relief.
Reviewed June 25, 2020
LaShondra was awesome. She was not pushy and was helpful. She listened to me. I was nervous but she help me to relax. She is an intelligent young lady. Karen from the welcome committee was also helpful. You all have excellent staff. Not just trying to sell you something but is there to help. Both ladies are an asset to your company. Thanks, Shirley
Reviewed June 25, 2020
Taj did an excellent job going over all of my options and explaining how the program works. I would recommend this company to my friends and family. The follow up done by the company to make sure I understood exactly how everything would work and answering any further questions I had was also excellent.
Reviewed June 25, 2020
Everyone was very helpful in my time of need. I really needed help figuring out how I was going to survive on my current salary. I am just beginning the process. l am excited to start to get out debt.
Reviewed June 25, 2020
Very grateful for being able to start this program! The representative was very graceful, helpful, and informative which I was very happy about. Looking forward to being able to move forward and with the program and get things for myself back on track.
Reviewed June 25, 2020
Peter and Brianna were both very friendly, patient, helpful, and thorough. They were able to process my information quickly and efficiently without any issues. I feel very informed and all of my questions were answered thoroughly and with ease. I would recommend family and friends work with National Debt Relief.
Reviewed June 25, 2020
We are only in the beginning of our journey to becoming free of the credit card and medical debt that we have acquired. Kesha was awesome and the welcome call was fantastic too. I feel like they are actually here to help us get out of debt and it feels good to not feel scammed. Both ladies that we spoke with seemed passionate about helping people resolve debt and find a sense of peace. This program has been a weight off our shoulders so far. The sign up was thorough and pretty easy for us, very informative. So far, we are glad we have committed to the process.
Reviewed June 25, 2020
I attempted to negotiate a lower interest rate with some of my credit cards and got nowhere. I was transferred to various departments with no resolution. I chose to seek debt relief as even though I have been paying $1000 to $500 per account frequently and at least a couple hundred dollars per month over the minimum payment it feels the amount is not diminishing in a manner which allows me to have a real cash savings for emergencies. I was able to pay off two high interest cards but now some things have broken in the home (fridge and stove) which required replacement.. Although I'd prefer to negotiate a more reasonable interest than 22% which last three cards have I was not able to do so as an individual. I am so hopeful I have made the right choice seeking to settle debt this way which will affect my credit score. I hope I can recover.
National Debt associates answered all my questions and I at least have hope now of escaping this stone around my neck. I had family members which required assistance financially and I am in way over my head. I felt hopeless prior to finding this possible solution. I am hopeful it will work. I wish to be responsible and hate having to do this but I am desperate. I'm very appreciative of this company so far.
Reviewed June 25, 2020
I got custody of my sister’s three kids so it created more hardship on me just raising kids, and teenagers in general, and I wish I had not put myself into debt that much. But a lot of it was, I had to buy beds and buy them sheets. They all needed clothes. And some of them were still little enough where they needed bikes and games and all that. So, a large accumulation of all of that was just establishing them in the home. And I just let it sit there thinking, “I’ll get it paid off one day.” And the interest rates kept collecting and collecting and I realized I would never be able to do this as a single parent. So, I just bit the bullet and signed up with a program.
I read different reviews online of people that have gone through the experience and which companies they used, and there was a high rating for National Debt Relief. And then, I called and just asked what the process was. When I heard that it was really that simple and that they really took control of things, which was what I needed to get the stress off my chest at the time, I did it. Three or four debts got resolved. I did as much as I could in a month and I paid $550 a month towards it. I would like to see things move along faster, but perhaps I just need to contribute more. And between the COVID and the surgery I had, it’s hard for me to work extra right now. But I’ve had a pretty good experience. I’m about 25% or 50% of the way. I wish I did it sooner. I encourage you to do it.
Reviewed June 25, 2020
NDR's customer service reps were pretty good. They helped us out immediately and got us started. Since then, they have started on two of our debts and they have a few more to go.
Reviewed June 24, 2020
Great explanation if everything. Very relieved. Great understanding of the people that helped me. It’s like they want this to work for you. I think they like helping people feel good. I would recommend to a friend or family member. Thanks a lot.
Reviewed June 24, 2020
Danny was informative, courteous, and handled all questions and concerns with a sense of importance and without sounding condescending. I am in phase one of the program, which a friend and a family member both recommended with glowing reviews. Recommended.
Reviewed June 24, 2020
Tyler and Vanessa were wonderful at explaining the program and answering questions. This program seems to good to be true, however I'm willing to take the risk to rid of my debt. I'm hoping I will be able to provide everyone with a great outcome.
Reviewed June 24, 2020
Everyone was very nice and welcoming to the program. I was able to express my concerns. They explain the program with details and I was able to understand everything. The way things were presented to me were very clear. So far I'm happy.
Reviewed June 24, 2020
I was head over heels in debt with no plan and National Debit Relief set me on a track to get myself out of it. Extremely patience and clear explaining things to me and helping me out! I would 100% recommend this to anyone who is at a loss with their debt and looking for a direction to go.
Reviewed June 24, 2020
Danny and Yvonne were very helpful. I'm pleased with the whole process that it takes to fill out the application. Your company is professional and extremely courteous. I will recommend National Debt relief to anyone who needs assistance with debt problems.
Reviewed June 24, 2020
Both of the National Debt Relief representatives who walk me through the enrollment process was very informative, patient and thorough with all of the information they provided. I will definitely recommend anyone to National Debt Relief who is experiencing any major debt issues.
Reviewed June 24, 2020
I worked with Mrs. ** to set up my account and with Jay during my Welcome phone call. Both were absolutely a pleasure to speak with. Courtesy, respectful, professional, patient and personable. I learned a little bit about both of them during the process. I do hope that as I continue with the program that everyone else I might have to deal with, is as wonderful as Mrs. ** & Jay. They set the bar of standards pretty high. (I am the assistant manager of a client service department in the pharmaceutical field and I understand what being a people person really means - Mrs. ** & Jay both have it in them!! In my opinion, you can't teach genuine people skills.) Thank you for your time. Raises for Mrs. ** and Jay!!!!
Reviewed June 24, 2020
Excellent customer service. Chris really took the time to explain and educate me on the process and give me hope to achieving financial freedom. The process was easy and has reasonable terms and conditions. I'm very glad I called National Debt Relief.
Reviewed June 24, 2020
I was uneasy about using this service, but everyone involved was courteous and careful to make sure I understand the procedure. I am glad I took this step. I would recommend NDR to anyone else. The mental relief was so great.
Reviewed June 24, 2020
The National Debt Relief team were so nice and patient throughout the application process. I'd highly recommend to anyone considering them for debt relief. All of my questions were answered easily and they walk you through the entire process so seamlessly.
Reviewed June 24, 2020
I just confirmed enrollment this morning. I am pleased with Kelly and Kareem whom I had worked with. Moving forward I'm excited to have the company work with the creditors on my behalf. Due to the virus, I lost part of my pay per month.
Reviewed June 24, 2020
My experience with Bernard was amazing. He was patient and informative... Truly an asset to your company. Then Paul took over and again the experience was amazing. I'm very thankful that I chose this company!! I feel so relieved to have my debt under control. Thank you all again for a great experience.
Reviewed June 24, 2020
Mario and Lupa were so helpful, kind and knowledgeable. My husband and I feel like we can breath a little bit more now. We look forward to be debt free in 31 months! Thank you National Debt Relief! We are so very thankful for places like this to help people like us.
Reviewed June 24, 2020
My wife and I have been contemplating debt consolidation or settlement services for some time. It wasn't until we spoke with our representative (Steven) from NDR that we realized the benefit of utilizing a company that has helped so many through this process, making painless and easy to understand. We are so very grateful for Steven, Maria, and the NDR family for helping to onboard our debt and welcome us to the program. We're looking forward to the next couple of years as we work towards graduation. Cheers!
Reviewed June 24, 2020
Sam was amazing and will def recommend NDR to all my friends and family! I felt like he helped me make informed decisions with his extensive knowledge and had great customer service! I have been stressed out about my credit card debit and thanks to NDR and Sam's incredible help I cannot wait to be debit free!
Reviewed June 24, 2020
Jeremy ** quickly contacted me after my inquiry online. Even before COVID, my debt was piling and losing my part time jobs due to COVID just made things worse. I’m tired of living paycheck to paycheck and only having money to pick and choose who I pay. I work too hard to have my credit look like crap because I’m in a tough spot. I’m very thankful that within 3 years, I will have paid off all of my debt!!! Thank you, National Debt Relief for providing me the tools I need to financially succeed!!!!
Reviewed June 24, 2020
In general, NDR has been great. Getting started was easy with them was easy. Everyone was super helpful, friendly, and understanding of the situation. I spoke to them a few months ago when COVID started and I lost my income. They put a temporary hold on my payments while everything was kind of sorted out. Everything is slowly but surely moving in a good direction. There had been settlement agreements reached for two of my accounts. I've been really happy with the service.
Reviewed June 23, 2020
Que ** was very informative and helpful. It has relieved me sooo much now that I have some debt relief. I appreciate his time and knowledge. Everything was explained in a very clear way. Can't tell you how much better I feel with Mr. **' knowledge and excellence at his job. Thanks you for your help.
Reviewed June 23, 2020
First I apologize for just responding. My experience with your company was so amazing. I appreciate the patience and the time each one I spoke with had for me. They were really interested in helping me make my life better. I’m so grateful for your help and can’t wait to graduate.
Reviewed June 23, 2020
I had an insurmountable amount of debt that felt like a never ending cycle of minimum payments and anxiety. National Debt Relief brought just that, relief! I now feel in control of my financial future and am making plans that I never thought I’d be able to realize. It was a long road but I could not be happier with the service that has been provided over the years.
Reviewed June 23, 2020
Great Service and communication. The lady that was assisting me was very patient and timely. I had no bad experience with the technology and was helped if I ran into trouble. Overall, I would give it five star rating since I had no complications.
Reviewed June 23, 2020
Great customer service and very thorough! They put me at ease and answered all my questions! Feel so much lighter knowing my bills will be paid on time and leading to be debt free! The process is easy and didn't take much time at all! If you are overwhelmed with debt please consider calling them! Would highly recommend to anyone!
Reviewed June 23, 2020
Franklin, my account rep, and Camillo, customer service, both did a professional, friendly and competent role with my membership. Although new with the program, it appears to be exactly as advertised. I've never experienced a financial challenge before, but with this pandemic, it's a relief to know there are places to turn for assistance. Thanks!
Reviewed June 23, 2020
The introduction and explanation of the program and expectations were provided clearly during the entire communication process in a professional and courteous manner through out continuous dialogue. The National Debt Relief representative worked with me to meet my required needs in order for me to consider moving forward with the process.
Reviewed June 23, 2020
They explained everything with great detail and wonderful to work with. They answered every question I had and helped me out with everything I needed. I would definitely recommend this to anyone looking for debt help.
Reviewed June 23, 2020
This is my first (and only????) time doing this, and it went pretty smoothly. I don't know what else to add, Luis was a great help and talked me through the entire process. Thank you so much for all your help.
Reviewed June 23, 2020
Both representatives I spoke to made the process extremely easy to understand. They walked me through every step and I now feel more confident than ever that I have a plan to get out of debt. I would recommend this service to anyone in need of debt relief.
Reviewed June 23, 2020
I was exceeding surprised how easy it was to get approved for Debt relief help in less than a half hour. Over the phone and through my email to sign and submit my approved forms. Thank you to Edward and Shannon for all your help.
Reviewed June 23, 2020
The whole process was very easy and explained perfectly by your reps. They were patient and understanding, answered all my questions. Very happy with the level of service I received and impressed with their knowledge. Would recommend them to any friends that needed this kind of help.
Reviewed June 23, 2020
Everyone was cordial and professional throughout the application process. I am hopefully to be able to achieve the success that was explained thoroughly. The step by step process was very informative.
Reviewed June 23, 2020
All personnel I have spoken to have been excellent. Very knowledgeable, courteous, and a pleasure to talk to. Look forward to any communication I will need in the future. The process is made simple and easy to understand. All personnel were also easy to understand.
Reviewed June 23, 2020
National Debt Relief answered all of my problems in a few phone calls. The agent was extremely helpful in giving me all the options available and giving me an opinion on which one was best for my situation. I did not feel rushed and was treated like a valued customer.
Reviewed June 23, 2020
Excellent experience. Jay ** was extremely helpful and Diana was helpful in getting it set up. Both were very knowledgeable and answered all my questions I had and told me how to ask if I have more in the future. This program was very easy to get started and the staff are friendly and knowledgeable.
Reviewed June 23, 2020
Both people I spoke with were very helpful, very polite, did not make me feel like a terrible person, etc. I greatly appreciated their guidance and support throughout this beginning process as I am very nervous about this. Thank you.
Reviewed June 23, 2020
Thank you for your guys help and to make us understand everything when you guys take your time to explain everything so me and my husband can understand. Thank you very much for you guys and the time you guys spend taking to explain everything so we can understand... thanks.
Reviewed June 23, 2020
The representatives I spoke with during both my initial call & the welcome call were thorough, helpful, & didn’t waste my time. It has been a struggle to make ends meet & the interest rate on my past debt made paying it off an impossible task. I’m grateful that I will be out from under this debt in just over a couple of years instead of it lasting for decades. Thank you.
Reviewed June 23, 2020
Thank you for the exceptional service. I look forward to working with the team and getting out of debt. I am super excited and everyone has made me feel at home. It is a feeling I could not have gotten anywhere else. So I am grateful for the opportunity.
Reviewed June 23, 2020
Updated on 12/25/2020: My experience has been satisfactory. Only one agreement so far, out of four. I’m still unsure if I’ll be paying additional money to the direct deposit I do twice a month or if the settlement comes out of the Deposited money.
Original Review: Andrew and Margery are the folks I spoke with and they were very informative and answered all of the questions I had at the time. Hopefully, everyone I deal with are as helpful and I hope everything works out the way it was explained to me.
Reviewed June 23, 2020
Kestner was professional and comforting throughout the process - very professional. Answered all my questions, called me on a timely basis. I definitely would recommend NDR to any friend experiencing financial hardship. Hopefully, they will also get to talk with Kestner.
Reviewed June 23, 2020
Thanks! I had great experience!!! The person was kind and polite, her explanation was very understandable. I know that National Debt Relief will help me and my family become free of debt very, very soon. Thanks again for your help!!!
Reviewed June 23, 2020
Everyone was very helpful and answered all my questions. I feel better knowing the people at NDR will represent me to negotiate with creditors on my behalf. Looking forward to reaching the end of these debts quicker. Thank you.
Reviewed June 23, 2020
I was greeted so kindly. I never had to wait on hold. Krista was reassuring, patient and knowledgeable. She answered all of my questions thoroughly and walked me through all the documents. This was a big decision and she made it easy for me to. I felt confident in my decision to go with National Debt Relief. Thank you for helping me in this difficult time.
Reviewed June 23, 2020
My experience with this process was great. My debt counselor Ameen ** explained everything to me and answered all my questions. The customer service person I had with the welcome call was very informative and explained everything in detail.
Reviewed June 23, 2020
I am really surprised by the agent that handled my case. Definitely five-stars services, very knowledgeable, and patient, and friendly! I am really looking forward to resolving my debt situation soon! Overall satisfied, and impressed by the professionalism that I have not seen nor experienced in years.
Reviewed June 23, 2020
The customer service representative was very informative and knowledgeable. Answered all of my questions quickly and completely with a very professional and friendly attitude. Was very prompt in delivering the appropriate information to me. Representative also was able to give me additional information about the way the program works.
Reviewed June 23, 2020
Answered all my questions, both were very helpful into getting right payment and my accounts set up. I hope my experience is as I expected it and I am debt free in no time. Although the payment is high I will try my best to pay up more to finish quicker than the time given.
Reviewed June 23, 2020
National Debt Relief was very easy to work with. They were very understanding. They explained their service in detail and no small question that was asked did they ever say, “Well, we’ve already gone over that,” or, “That’s in the information that you’re receiving.” They always took the time to answer any questions and concerns. Everybody I’ve ever spoken with there has always been very professional and very prompt to make any change or adjustment that was ever needed. I’m still a customer of theirs and any time anyone has called and said, “Well, this is what I’m trying to negotiate,” or, “This is what I’m able to negotiate. Are you willing to accept that?” Or, “Should we try to do something else?” They present the information to you and it’s your decision whether you want to accept that or if you don’t.
I needed to lower my payment for a couple of months, and I called them and they were able to help me lower it but I was still able to meet the payments that they had already put in place, even by being able to reduce my payment for a couple of months. And then I went back to my normal payment. I like their kindness, friendliness, ability to sell their service not by just reading off a script but by being able to explain exactly what they’re reading, explain how it would affect you as a person. It wasn’t about selling the service for them. It was about taking an individual need and being able to provide them with an offer that allowed them to meet and handle the bills that they had, but being able to do it while still being able to live each month. Not taking everything that a person had.
They listened to what the client had to say. They didn’t go in with a sales established motive on their end. They were there to listen to you and understand you and try to explain how they could help you, and if they couldn’t, they explained that as well. And the one thing I really appreciated was when we initially started this program, they said, “Well, these are the things that you have on your credit that we see that we can help you settle.” And then a couple of weeks or possibly even a month later, I got a phone call from them and said that they had found one other item, did I know about it and would I like to add it to what I already had. It did not increase my payment any, but they added it. And I’ve been fortunate enough to have already paid off that bill.
Being able to work with them and knowing that they’re working for my best interest makes things much more peaceful. You’re not concerned that every phone call you’re getting or every time your phone rings, it’s a debt collector and they want more from you. They help give you a peace of mind. That payment you’re making each month, you might say, “Wow, that comes at a really bad time,” but you go back and look at your account and say, “You know what? I’ve got one more payment on this bill and that bill’s gonna be all paid off,” or, “I can’t believe the negotiated fee they were able to get or the negotiated amount they were able to get me so that I can settle this account.” For me, it’s not wanting to pay my bills. They’re my bills. I made them, I created them so I need to pay them. I needed an avenue which to be able to pay those bills each month but still be able to have money to meet my needs each month.
Reviewed June 22, 2020
Everything was explained to me. I enjoyed talking to the very knowledgeable person. It was a relief to know that I can be debt-free instead of paying only minimum payments. It is also great to know that I can also get answers to my questions at any time.
Reviewed June 22, 2020
He explained it to me which was very nice but sometimes when you were just reading from a piece of paper you don’t stop and ask the person if they have any questions. He read the form off a piece of paper his script then asked me if I had any question, would have been a lot better if he went to pause after it.
Reviewed June 22, 2020
We worked with Waseem ** and he was amazing and we were very happy with how he walked us through each step, and took the time to get to know a little more about us. Thank you for making us feel great for taking this step.
Reviewed June 22, 2020
Ruben and the entire NDR team I've worked with have been fantastic, clear, concise, and very helpful. This service was recommended to me and I would recommend it also! I am looking forward to getting out of debt much faster than was possible!
Reviewed June 22, 2020
Spoke with two reps. They could not have been more helpful. Explained everything and I did not feel like they were talking down to me. I'm not good with technology and they walked me through all the emails without sounding exasperated by my lack of knowledge.
Reviewed June 22, 2020
Both agents that I had the privilege of working with to set up my account and post other information very helpful very informative and very understanding. If and when I did it myself and put myself down for being in debt it they were kind and understanding and telling me that everything will be OK that I’m there when he’s there, all is there to help in any kind of way.
Reviewed June 22, 2020
Both Kyle ** and Edwin ** were very friendly and professional at all times and were more than willing to help me and answer all of the questions that I had. Guided me through the entire process and made sure I understood all of the information provided. 10/10. Great customer service.
Reviewed June 22, 2020
Edwin ** was very thorough and helpful going through the whole process with me was very pleased with his help. Had little or no trouble understanding everything that was discussed during our time on the phone. If I ever have someone needing help with debt relief will advise them to use your firm.
Reviewed June 22, 2020
The enrollment and verification were smooth and professionally handled. All my questions were answered and clearly explained. I'm looking forward to resolving these debts via NDR. Hopefully, in the future, I will not make the mistake of have credit cards with too high APR rates.
Reviewed June 22, 2020
Thank you for taking time to answer my questions in a professional and timely manner. Thank you for defending my situation. I will for sure recommend NDR to others. It is very evident that those at NDR are true professionals.
Reviewed June 22, 2020
Excellent customer service... all of my questions were answered and am saving so much money! Taj made the process so easy and made me feel comfortable with my decision. I am so happy to be a part of the program! I would definitely recommend the National Debt Relief program to friends and family!
Reviewed June 22, 2020
I was very happy with Gary and feel confident with choosing NDR. He thoroughly explained what and should expect and how I can receive any assistance that I may need. My welcome call was good too. It seems that there is a good team in place to work on my behalf.
Reviewed June 22, 2020
Was great, talking to them and gave me a sign of relief that my debt will be taken care of to their best ability. I would recommend customers to review and talk with NDR to reconcile their debt problems for the near future.
Reviewed June 22, 2020
They are very helpful and knowledgeable. They are very concerned for our situation. I would recommend them to anybody. I am very satisfied with the help I received. My wife checked them out before we called them, and the reviews were great.
Reviewed June 22, 2020
National Debt Relief helped me once before. I am a decorated customer beside their service is one a kind. They are always available to help at any time. Answer all my questions and give me advice I need. Thank you, Nicole.
Reviewed June 22, 2020
Welcome call. The agent talked so fast I couldn't understand anything he was saying. I asked him repeatedly to slow down and it seemed to irritate him. At the end of the call he basically hung up on me. Very crude to me.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. Our records indicate you have been able to speak to a member of our team. If you have any further questions, please don't hesitate to reach out.
Reviewed June 22, 2020
It all went great. Hopefully, I can see the light at the end of the tunnel. The agent was very helpful and very detailed with how the program works. He went over every signal number and paragraph on the agreement.
Reviewed June 22, 2020
The only downfall was the telephone connection was poor. During the session I wasn't able to hear her however, she was patient and we were able to continue.
Reviewed June 22, 2020
Overall experience with Nicole ** and a Mr. ** were very professional, knowledgeable and very pleasant! I felt very confident in the way they explained everything! I would definitely recommend anyone to this company to help them with their financial problems! And I also believe both Nicole and ** are an asset to this company!
Reviewed June 22, 2020
Let me just start by saying that the debt specialist I spoke to was very respectful, insightful and helpful when it came to reassuring me that there are more options than just the reduction program to choose from. I chose the reduction program through the NDR though as I found it suits what I am going through more appropriately. Now that I have a plan of action for my debt, I feel more at ease and like I can gain financial control.
Reviewed June 22, 2020
My experience with National Debt Relief has been excellent. Both Mario's and Anna's input has been very informative, clear, and a big help to me! Thanks, National Debt Relief. Both of them helped me understand how your company works to get people out of debt.
Reviewed June 22, 2020
Helpful staff, made doing this tough process very easy. The staff was so friendly and professional throughout the whole process. Was able to set up in 2 days. I was a little frustrated about the process. But this went better than expected. Highly recommended.
Reviewed June 22, 2020
National Debt Relief gave me an opportunity to be relieved. My debt was growing, and growing and things were mounting up. I couldn’t find a good way and I tried switching credit unions that always gave me a, “Yeah, sure. We want your money,” rather than help me get out of debt. NDR gave me that choice where I see a happy future even though I’m going to be 58 years old this year. I found them on the internet and I went with them because it was the one that seemed the most user-friendly. I got instant response, and they’ve been great.
Also, I didn’t have any issues at all when I was getting enrolled and giving them the information that they needed to help me do what they say that they are doing. They kept with me all the way through up to where I’m at now -- getting power of attorney, etcetera. It was a very straightforward process. One of my mentor's philosophies was to always do what you say you’re going to do and to never lie to your customers. This has always been my model as well as my guide too. NDR is doing what they said they were going to do, and they aren’t lying to me as it’s happening.
My negotiator was fantastic as well and they’ve resolved a couple of my problems. They’ve got two big ones that they still have take care of, but that will come with time. I can afford some of my additional expenses now rather than looking for a way to get the money for it. All in all, I have given them what they need in order to help me accomplish what I need and I’m completely satisfied. I don’t feel pressured anymore and I don’t feel like I have no hope.
Reviewed June 21, 2020
They answered my questions. Very nice on the phone. They didn’t hassle me at all. They waited for me to return the call. Also very understanding of my situation. I would definitely referral them to any of my friends. Thanks again.
Reviewed June 21, 2020
Everyone was compassionate to our situation. They were professional and it felt they truly wanted to help. They went through different options and I was able to choose a program that best fit my situation. I thank everyone for their help.
Reviewed June 21, 2020
Very informative and helpful staff especially you're on despair of needs of help. I hope they will continue to prosper their services in long term because there will be not only me in the down line who need helps especially with this strategies of creditors who keep your feet under the ground without knowing you're drowning with unpaid balances every time even you paid everyone. I discovered this company just online and I took the reviews/blogs as 5 star reviews. I realized that I was one of those unmovable status of credit score. So I decided to join, thought it was only a good time for me, but it seems they are serious about me so my heartly decision came that I need their help.
Reviewed June 21, 2020
I went with National Debt Relief after reading up on most of the things that their reps gave me. So far, they've removed five debts out of eight for me. By mid to late 2021, they should have removed all the debt I have given them. Things are going pretty well right now.
Reviewed June 20, 2020
We needed help with credit card debt, putting a heavy strain on our finances due to both of us being out of work for over 2 years from 2013-2015. With the help of Arijan ** from National Debt Relief, he was very patient and explained everything about the program and how it works. He walked us through what we needed to do and what to expect from the creditors. What was helpful, he also went over a budget so we can now make it every month without having to depend on credit to make it. Best part is we will be debt free in about 4 years instead of 20 years.
Reviewed June 20, 2020
I never thought a process like this would be so easy. I worked with Gary **, who is the most professional, patient and understanding person one could hope for when discussing such sensitive information. He was absolutely phenomenal. I also appreciate Maria who completed my welcome call. She was super sweet and very respectful of my work day time crunch. I told Gary I wanted to work for National Debt Relief because your mission and the honest and transparent way to help people is impressive.
Reviewed June 20, 2020
I was a little stressed out and nervous before I contacted National Debt Relief. I was explained everything that would be happening and what I needed to do to continue on the right path and I felt great after the conversation I had with Yasha **. He was fantastic, he went over everything and if I had any questions he answered them. I will be recommending this company to my friends and family. Thank You.
Reviewed June 20, 2020
The whole process of applying has been efficient and informative. Everyone I’ve spoken with has been courteous, friendly and professional! I’m anxious to see how the rest of the process will go. After researching other options I think NDR is where I need to be.
Reviewed June 20, 2020
It feels so good to know that someone can be free from debt in just easy steps, I’m really happy to be part of such program. It’s a relief for me and I will recommend it to anyone I come in contact with. It’s a great relief. All the people I spoke with were excellent. I’m happy I did.
Reviewed June 20, 2020
Jeffery took his time and explained to me how they will try to help lift the financial burdens from my shoulder. The last lady who helped me to finalize the application was wonderful and both took enough time to help understand the whole procedures so I can get out of date in a very limited time and without pain. Sorry I forgot her name my apologies.
Reviewed June 20, 2020
I'm very happy with National Debt Relief. It's easy to use and I don't feel like I have to worry about any of that stuff that they deal with. I've had several things paid off. When all this stuff hit, I've had to slow down some because of work, but it has been a really good program for me.
Reviewed June 19, 2020
Chris and the welcome lady Sharonda were really nice, super transparent, helpful, and made sure I was comfortable with all the terms and conditions. I would recommend National Debt Relief to any and all people who are swimming in debt.
Reviewed June 19, 2020
Welcome Call. The representatives were very warm and friendly. Explained the details to my understanding and were patient with my questions. I would recommend working with your company to my friends. This program is set up to help me achieve financial freedom and works with me so I do not fall behind.
Reviewed June 19, 2020
I had a good experience with customer service representative, as well as with my debt Specialist Sam **, He well explained this program and the whole process to be able to be debt free. He was able to answer all my questions and guided me in the process to enroll and to establish my account.
Reviewed June 19, 2020
The people who helped me today were very nice and professional. All my questions were answered. They made me feel assured that I'm doing the right thing by enrolling with this company. I do believe my debt will improve. This will make life in times that we are living in less stressful, I hope and teach me to be more careful when spending and saving money. I've been just keeping my head just above water and look forward to my new financial future.
Reviewed June 19, 2020
Karen was very knowledgeable and friendly and helpful. She asked me if I had any questions numerous times. Definitely a great asset to the company. She speaks clearly and distinctly and easy to understand. She is kind and knew the answers to the questions I had.
Reviewed June 19, 2020
Overall review Very good experience! Was Very helpful and amazing service. Good Manners, Great personality. Would definitely recommend anybody who is in need of this amazing program. Appreciate your time. Thank you. Thank you so much! Have an amazing wonderful day!
Reviewed June 19, 2020
Superb. Both Nathan and Maria were thorough and kind. I would recommend their services to anyone who needs relief during this difficult time. Nathan ensure that I was legally covered, and Maria confirmed all the details in a patient and caring way.
Reviewed June 19, 2020
Great customer service. Representatives and specialists were very knowledgeable, polite and professional. Took me through the process step by step, encouraged questions and answered them thoroughly. Confident go forward in the program and having favorable results. I greatly appreciate the experience so far. Thank you.
Reviewed June 19, 2020
Everyone I spoke with was helpful and has help me get my debt under control. The process is easy and received my approval in a very short amount of time. All questions and concerns were address before I had to make a decision.
Reviewed June 19, 2020
I'm praying for a second chance for us. So many changes and surprises, (a few not good ones). We are so grateful for this. Thank you! Please, do this before bankruptcy if possible. Very committed teamwork! Very thorough and friendly. We'll get through this is our motto!
Reviewed June 19, 2020
The representative was very friendly and knowledgeable on help us get the material quickly. I would highly recommend to my family and friends National Debt Relief. We are really looking forward to the future. We owe this to the National debt relief for make it possible.
Reviewed June 19, 2020
Boris was great helpful, professional & knowledgeable. Had answer to my questions. Put me at ease. It was a pleasure. I felt confident I chose NDR. Was a good move. Anyone thinking of debt relief please contact NDR. You will not be sorry. Thanks to my welcome call. I believe her name was Tamica. She was lovely (sorry if I didn’t get name right) & Anthony for answering my questions. Thanks again. Michael **
Reviewed June 19, 2020
Nicole was fabulous; she was so friendly and willing to help me help myself. I chose this company due to its BBB rating and success. I can't wait to be debt-free and start living my life as a person without debt. Without this program I would not be able to retire in 5 years, now I will have a better chance to do that. Thank you for this service. It has been a Godsend!
Reviewed June 19, 2020
I felt comfortable speaking with Krista and she answered all of my questions. It is a very easy process. I'm very satisfied with National Debt Relief. I would recommend to family and friends. I'm glad that my daughter Kim recommended me to National Debt Relief.
Reviewed June 19, 2020
I was extremely impressed with the ease of starting this program. Erica **, the associate that I spoke with, was very knowledgeable and overly understanding and helpful. This program has been to this point so stress relieving. I'm looking forward to proceeding with the steps that have been clearly explained to me.
Reviewed June 19, 2020
Mr. ** was most helpful. He welcomed and answered all questions. He was patient with my hesitations and anxieties over my financial situation and walked me through the program. I felt more reassured and comfortable with my decision thanks to his guidance.
Reviewed June 19, 2020
I feel a sense of relief every time I think about how much easier my monthly budget will be. I appreciated everyone on the team who helped me navigate through this. I would recommend National Debt Relief to anyone looking to organize their financial life. If you have the time to spend money and get into debt, as I did, then you must take the time to find a solution. I did.
Reviewed June 19, 2020
Jeremy was very helpful and professional. The welcome call was also very easy. I did have trouble hearing the phone call because it kept repeating, so you might want to work on that. I hope to be successful in this program.
Vickie
Reviewed June 19, 2020
ROBIN was my initial contact and completely understood what I was going through during these times of covid 19. She was very helpful. Anthony was my welcome agent and was very helpful also. I would recommend NDR to anyone that needs help with debt relief.
Reviewed June 19, 2020
Great experience. Wonderful communication. Help take a lot of stress off that I was having with this help. Both who help was so kind. Really excited to start this new journey that I am going to begin being debt-free. Finally so so happy. Thank you guys so much.
Reviewed June 19, 2020
I really appreciate the professionalism and willingness of the team at National Debt Relief to help me get a quote and start my journey to getting debt free. I was very happy with the process and the guidance through it.
Reviewed June 19, 2020
I was treated with respect. Everything was explained completely and all questions answered thoroughly. This is a hard thing for me to do, l expected to pay my debt. I made some bad decisions and because of that l had to face the fact that l needed help. Thank you for what you are doing for me without being judgemental. Thank you.
Reviewed June 19, 2020
This process was very easy and convenient! I understood everything and they made it easy for me with the whole process. Thanks so much for helping me with this debt. They need a RAISE! Very helpful during the whole process????
Reviewed June 19, 2020
I went with National Debt Relief because they seemed more reliable. They have more reviews on them. They were better vetted. I just got one credit card taken care of. It took them a year and it was not what I signed up for. I didn't think it would be that long. And then they also charged $1,000 in fees on their end. They need to be more upfront about what they're charging. They saved me $1,000 on my credit payoff and that's great, and then charged me $1,000. That did not help me at all. I'm just giving the money to them instead of giving the money to the credit card company, which I could have given them in the beginning.
I don't know how hard NDR is working on anything besides that. I've had zero feedback from them except they take my money every two weeks. But it's all right. It's going towards payments. They haven't taken anything off my credit or I got anything. It doesn't seem they have talked to the credit card companies because I called them and they said, "You owe money. We know you're not taking stuff off of your credit card," and I said, "I'm with National Debt Relief and they're doing it." And they said, "Well, we haven't heard that. It's not true." So, I'm doing all the work that NDR is doing anyway.
Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
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