National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 7, 2020
I really appreciate how thorough both Ahmir and Kristin were. They explained everything to me so clean, precise and to the point that I really didn’t have any questions. I’m so thankful to be a part of this program and look forward to us working together to resolve my debt!
Reviewed July 7, 2020
I am very positive with the program to get my financial hardship handled gradually and effectively. The reason I chose National Debt Relief is because they have outstanding reviews and the customer service is extremely unbelievably great. You are a good path when choosing National Debt Relief among the other debt reliefs program.
Reviewed July 7, 2020
Friendly and knowledgeable representatives. Explained everything very well, not leaving any questions unanswered. Timely and great service. Quick and simple process. Made me feel great about my choice in going with their company. Excited for the outcome and the end result.
Reviewed July 7, 2020
I found National Debt Relief doing a Google search. I completed an online request for information form and then decided to just call in. I scheduled a call for later that day at 1:30PM ET but I never received a call. Matthew ** did reach out on Monday I believe. I work during the day and Friday was my only day off so I wasn't able to get back to Matthew until today. The good news is that he was great and very thorough. My Welcome call was completed by Mona and she was also thorough and friendly. Both Matthew and Mona were able to answer all my questions.
It is a long process. I am sensitive to the fact that there are legal bindings that should be reviewed. For someone like myself, that spends a ton of time working, it was a bit of a challenge to spend so much time on the process. Going back to my original idea of trying to do the call on my day off but I didn't receive a call at 1:30PM as scheduled. I would recommend NDR and I would recommend both Matthew and Mona.
Reviewed July 7, 2020
Dylan explained everything perfectly and help me understand and help with my questions, my welcome call was perfect and clear as well. I would recommend anyone who is in need to use this program in a heartbeat. I thank you all again for helping me with my issues.
Reviewed July 7, 2020
Thank you for your help in making the application process painless. I found the experience to be simple and even while people are working from home they are being most efficient. The process of speaking by phone while opening new email correspondence was most helpful. Thank you again.
Reviewed July 7, 2020
The first person to connect with me from NDR was Bill, who was extremely knowledgeable and answered all my questions. Then Marcel gave me the welcome call and went over everything in just as much detail as Bill did, which made me feel great about the communication between the representatives and myself. I feel like I can breathe again. Thank you!
Reviewed July 7, 2020
I was given a pretty good description on the matter and what I should expecting. Along with all the legal talk and stuff. I'm still pretty nervous but it's good to know the people who are going to be helping me and what they specialize in. Looking forward to a good experience.
Reviewed July 7, 2020
Steven ** was extremely helpful and answered all of my questions. Someone else then followed up the next day with a Welcome Call. He was very kind and helpful as well. I appreciate the time they both took to answer my questions.
Reviewed July 7, 2020
While speaking with Chris, I felt confident that I will be helped get out of the bad situation I am in. He explained everything clearly and made a point to be sure I understood. I look forward to working with him and the team at National Debt. Thank you.
Reviewed July 7, 2020
Loudjine ** was not pushy but consistent with her approach in having me sign up. She was knowledgeably proficient when she answered my questions and that's what led me to eventually signing up for this program. Thank you again Loudjine and the rest of the NDR Team. Rufus
Reviewed July 7, 2020
Information given was thoroughly explained patiently which was very good for me as I am not always comfortable on the computer. The follow-up phone call assured that I fully understand what I have agreed to and how things would be processed.
Reviewed July 7, 2020
I am very satisfied with this he help I received. Theresa ** was amazing and so helpful in helping get us on the right track to debt free. I wish it wasn’t such a long process for the welcome call. But other than that I’m very satisfied.
Reviewed July 7, 2020
Very pleasant, and informative when it came to questions. Took their time explaining step by step. Really feel like it was a face to face conversation how we got things done. Understand the program to a great extent. I believe from what was inform to me.
Reviewed July 7, 2020
All explained very clear, great customer service from rep Andrew **, courteous, and knowledgeable of step by step program. Clear and very hospitable also by explaining procedures and what to expect in the future. So far I am very satisfied that I chose this company to help me get through these times of hardship.
Reviewed July 7, 2020
Good service. The people I spoke with were very helpful and explained everything well. They were concise and patient and were able to answer any question I had. Anwar specifically was extremely helpful as we spoke over the course of two weeks.
Reviewed July 7, 2020
Received great customer service from both ladies I spoke with. Great phone etiquette, pleasant, kind, non-judgmental. Fast, accurate, personalized, upfront, listen to consumer, knows there service. Would recommend some else to use this service. Pleasant attitude, quick to response. Positive experience.
Reviewed July 7, 2020
I was at a point I couldn't pay my bills and didn't think I would ever get out of debt so I turn to National Debt Relief. I wish I hadn't. It killed my credit and I think contacting my creditors myself would've helped reduce debt and not hurt my credit as much as it did. Maybe I wouldn't have gotten as much written off, but I also wouldn't have been paying NDR. Now I only have two creditors left to pay, about $3,600, and NDR wants me to continue making full payments of $267 every two weeks for over a year, about $7,500. Saying they will pay me back any overage after my program is up. I'm supposed to left them sit on almost $4,000 when I did this because I didn't have money? I'll cut off the payments once I have enough in the account, but I have to do all the work to figure that out myself.
We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.
Reviewed July 7, 2020
In both interactions with both women, they clearly stated and repeated all of the information I needed. This was a little bit scary for me but with their reassurances, I was out at ease. If asked if I would recommend them, I would say yes for sure, especially because of the customer service and the well-created web site to track the status.
Reviewed July 7, 2020
Very helpful staff. Professional attitudes. Was very attentive to my needs and went the extra mile to ensure that my goal was their goal. Staff took their time and explained the process well and answered my questions. So let’s hope the the continued process is as pleasant as the initial process.
Reviewed July 7, 2020
There is no doubt that they are the #1... They help us, they answer every question that we have and explain everything, we are so happy we called, we were so afraid of what was going on with COVID-19 and we were falling behind, and in this uncertain times they give us peace of mind for our family.
Reviewed July 7, 2020
I did an internet search and looked at three companies before choosing National Debt Relief. I liked the reviews and as soon as I called them, they answered right away. The program was awesome and I was able to get everything in order. The rep was great and involved me in everything so far, which is what we enjoy. By working with NDR, I’m paying off my debt, which is always a good thing.
Reviewed July 7, 2020
National Debt Relief was one of the main companies that I kept receiving more mails from and a lot of their commercials that I had seen, so I was swaying towards them when I was wanting some assistance. The process seems to be moving along. I still get my moments that I know I owe so much, but it's been helpful. The debts have been worked on. The smaller ones are getting done and I have two major cards that I wanted assistance with because they have never gone down. NDR is helping with one of the big ones with major cards as well, so I feel a little better. They are doing a great job so far and I like them.
Reviewed July 6, 2020
My debt specialist was very good, made me feel comfortable and explained everything to me, he was friendly and approachable. All the people I talked to were excellent and knowledgeable. They congratulated me on taking these steps which made me feel even better about starting this program.
Reviewed July 6, 2020
National Debt Relief was very welcoming and thorough. A huge weight has been lifted. Both representatives I spoke with were very knowledgeable and caring. They answered all the questions I had quickly and efficiently. This is a life changer! Would recommend to anyone!
Reviewed July 6, 2020
I just connected with National Debt Relief. Edgar is the best person to deal with. I was nervous, leary and hesitant about the program. After communicating many times with Edgar and staff, I felt very confident about this program and feel so good about signing up.
Reviewed July 6, 2020
I was hesitant to answer the call because my device automatically stated it was a robot caller, but glad to hear who the company rep was associated with. I was busy at the time and was able to schedule a recall later during the day and Evelyn was very understanding and knowledgeable with the information she's provided for me, as well as answer any of my questions especially regarding my confusion with the savings account. BZ to her and Aaron for helping me! As a young sailor I've made the worst mistakes when it comes to finances and hopefully with theirs and the company's assistance I can get back on the right track.
Reviewed July 6, 2020
I’m just starting the process so I can’t give an experienced review. But I can tell you how great the customer service has been. I spoke with Isaac and he was so kind to me. More than nice and helpful. Kind.
Reviewed July 6, 2020
This process is super scary and humbling. However, the people I have worked with, Daniel ** and Brianna have been very patient and helpful. They took their time when answering my questions and when explaining things. I am grateful a service like this is available!
Reviewed July 6, 2020
Thank you for your assistance. Aaron and Trinity were very helpful. They were extremely professional and very informative. I appreciate the time they took to assist me in resolving my debt. I am very excited about starting the program and becoming debt free.
Reviewed July 6, 2020
I am just starting the process and am impressed with the professionalism of each person I have dealt with so far. They are very easy to understand and walk you through everything. I look forward to being debt free and believe National Debt Relief can guide me through this process.
Reviewed July 6, 2020
Everyone that I spoke to were professional and courteous, they did stress that I can change my mind later and that if I chose to do so that I would be responsible to pay bills. The only problem that I have was that the female was talking very fast but otherwise I am satisfied with the services that was offered to me.
Reviewed July 6, 2020
I am satisfied with my experience thus far. I was pleased with the initial process and I am looking forward to the National Debt Relief program assisting me in getting out of debt. I cannot wait to have financial freedom.
Reviewed July 6, 2020
Excellent service. Extremely knowledgeable and compassionate. Answered all my questions. Made me feel like family fantastic service and md fast. Thank god for you guys. You are helping me get my life back. Now I’m able to move on with my life. Thank you so much.
Reviewed July 6, 2020
Very patient with all my questions and not just generic answers. Would highly recommend to a friend to try this service. I was nervous with the pandemic and bills were getting out of control as my job situation changed and this seems like an answer to my prayers.
Reviewed July 6, 2020
My client care specialist Nathan ** was very helpful with getting my new account set up! I was walked through every step of the process until I understood all aspects of becoming a new client. My welcome call specialist Amanda ** was incredibly helpful as well and made me feel like a part of the family already!
Reviewed July 6, 2020
The service I received was great. Very happy happy I chose to use National Debt Relief. Every question was answered. Looking forward to being out of debt. I can now relax. I was very depressed. Thanks to this option I was given. I feel so much better. Can't thank you enough for working with me and to see the end result of the program. Thank you again for all your help.
Reviewed July 6, 2020
Naya and Daniel were great at communicating with me and really helped me understand the details of the program. I am very happy with my experience and would recommend this to a friend/family member or anyone that is in debt and needs help paying it off.
Reviewed July 6, 2020
Nice people, responsive. Helpful, and explained everything. Want to buy a home and this is going to get me in the right direction. The signup process is pretty simple. Now all we have to do is wait and see what’s is going to happen.
Reviewed July 6, 2020
I was in a bad shape financially and I considered bankruptcy but my mom suggested that I talk to my sister. I had been looking at a different company but when I talked to my sister about her experience with National Debt Relief, it was positive so I went with them. The customer service has been really good but there could be a little bit more transparency with what their negotiators are doing when they negotiate. It would be nice to see who they called, the offer made, and if it was declined. The first four or five months when nothing was happening, I was wondering if they were doing something and their customer service people would say that they are and I just got to be patient. But it was like, "Are they really?" Other than that, it has been fine so far. Someone answers when I call and they talk to me. I have a ton of questions when I get into things like that. Some calls have taken 40 minutes or so and they've been patient in answering my questions.
Reviewed July 6, 2020
The program that I signed up with National Debt Relief is slow but it seems to be working. The service has been good so far and I'm halfway finished with my debt now. The reps have been doing fine and I’ve been pleased. I have five different creditors so it has been a different person each time. They asked if I could afford the payment plan and I told them yay or nay. It has been very comfortable working with NDR and it helped me get my life together. I would recommend them.
Reviewed July 5, 2020
I had a wonderful experience in the enrollment process thanks to Darryl **! She was very knowledgeable and was able to walk me through the process with confidence and experience. By the end, I really had no questions because she explained everything so well. Thank you, Darryl.
Reviewed July 5, 2020
I was trying to do some research online and I was sort of hitting a dead-end. Finally, my father came to me and mentioned National Debt Relief. So, I called them and I talked to the rep who helped me through the process. It was great. He gave me all the information that I needed and from there, I decided to do it. The process to get started was super easy. It was all over the phone and it was just me answering a bunch of questions and filling out a little bit of paperwork. Since I started with them, I have closed off two of my credit cards and I'm currently on the last one. Either by this year or the first month of next year, I will be completely out of debt. I love NDR and I am so happy that they are able to help me get completely out of debt, which is awesome.
Reviewed July 5, 2020
My friend and I were looking for a better and a safe way to settle our debts, so I decided to join National Debt Relief since he had already enrolled. The people are okay and some are great. I called for a breakdown on my account the other day and the information that I got were from two sides. When I compared the information, there was one that took my old file and that was the one that made me realize I was actually not done with a second payment that I was making for that. I spoke to customer service and they linked me to an account specialist. There is some sort of information that customer service is seeing and the specialist is seeing something else. Other than that, the experience has been great so far. I've settled one debt but if not for COVID, I would have been ahead of a lot of payments and seen tremendous change. At the moment, I'm still stuck where I was but I’m satisfied.
Reviewed July 4, 2020
When I googled on the internet, National Debt Relief was the one that first came up and they had a bunch of good reviews. I reached out to them and they've taken care of me. They have been very helpful and has given me good advice on trying to fix my credit and trying to take care of these things where I fell behind. They’re also very accessible and thorough with the information they give you. So, I've been very comfortable for the last two years that I've been with them. I have seen five accounts get settled and there are three pending. I got to a point where I felt I should just claim bankruptcy but I got information from them and some outside information. It’s better for me to try to fix my credit and not worry about doing bankruptcy because even though those have some good positive effects on me. At the end of the day, it would still not look best to be filing bankruptcy at 47 years old.
I’ve always had positive conversation and information with the customer service. They're very nice and cordial, which I like people to be when they do their job and do it right. Every single time that I've talked to them, I've never gotten a bad vibe or anything. I come out of any conversation asking for more information because it's thorough.
Reviewed July 4, 2020
National Debt Relief is helpful. The communication is well and everything was satisfaction. If I had any questions, I just asked them and if I asked it, it was answered. I talked to them about 2 months ago and told them that the current amount that was in my balance was greater than the remaining debt. I was wondering if they could talk to whoever at the bank and knock it out instead of waiting. However, they haven't gotten back to me. I check my emails fairly regularly and they usually come out as important, but I ain’t seeing that.
Reviewed July 3, 2020
Your agent was understanding and efficient. Did not feel rushed into a decision. I look forward to working with your company and will recommend your services to others. I am certainly looking forward to being debt free. Thank you for your service.
Reviewed July 3, 2020
Chanel ** has been great and easy to work with. She explained the program in a manner which was clear and easy to understand. She provided me with quick replies to questions which I emailed or on the phone. Chanel was very professional and made me feel confident being with NDR.
Mark A **
Reviewed July 3, 2020
The staff was very helpful and informative. I felt very confident and pleased with the outcome. They answered all my questions and eased all my concerns. I am looking forward to being debt free. I will definitely recommend using National Debt Relief to family and friends who are also in a difficult situation.
Reviewed July 3, 2020
I am very happy to have made the decision to accept the help of National Debt Relief. I have received timely attention, very clear and precise explanations about the process to follow and that makes me feel very safe. The staff is very professional in their work.
Reviewed July 3, 2020
The process so far has been very smooth and very easy to understand. The folks I have worked with so far has made it much easier for me and I am relieved that there are options such as this to help when you don't know what else to do. Thank you very much NDR!
Reviewed July 3, 2020
I’ve been in customer service pretty much my entire working career and Jason and Iman were thorough, professional and quite pleasant. They took great care of me and exceeded my expectations. They answered all of my questions and made me feel important. They each congratulated me on taking a step toward financial freedom and warmly welcomed me to the family! Kudos to both of them and the entire NDR Team for all that you do!!
Reviewed July 3, 2020
National Debt Relief has been great. Their enrollment process was reliable. It was quick and they explained the process great. I was trying to keep a credit card that I liked, but the rep explained the process as in getting out of debt. That really helped out. I felt relieved since working with them ‘cause before, I was stressing about how I was gonna make all these payments. Now, I only got one payment and I had to tell them what payment could I make a month that I was comfortable with. They worked with me plenty of times. With what's been going on lately with the pandemic, they stood out. They really do help and I feel grateful.
Reviewed July 2, 2020
Everyone I talked to was really helpful and thorough in their explanation of things. Kesha was really great in breaking it down for me easily and explaining all my options and the differences. She was also persistent in getting me enrolled in the program and in solution. Mahalo.
Reviewed July 2, 2020
All representatives that I have spoke with have been informative and understanding. Orion Nurse is a professional and solid example of your company. Looking forward to the positive results from the efforts of this mutual agreement. Being under the axe of heavy debt is difficult for most, impossible for some.
Reviewed July 2, 2020
Our experience was great. Within minutes of filling out a online form we received a call from a debt specialist. We were able to get things started right away and within less than a week we were enrolled. Everything was very easy and everyone was very helpful.
Reviewed July 2, 2020
I was very glad to have dedicated team who went through for all details, information I needed to trust the program. The experience was very informative and well- detailed. Team was very professional, patient and caring. I'm very happy to have you, and now I feel like I have peace of mind. Thank you so much!
Reviewed July 2, 2020
This was a quick and easy application process. There was excellent communication. All of my questions were answered. All the steps were walked through thoroughly to me. Both were patient and put my mind at ease. I look forward to continuing this process and my financial stress to be put behind me.
Reviewed July 2, 2020
My initial call I spoke to Darryl. She was kind, compassionate, polite, understanding, very knowledgeable. I would definitely recommend Darryl ** and general debt relief to all my friends and family in need. Can’t wait for end results. This will be a great relief for me. I also spoke to Maria and Brianna at the welcome call. They were both nice. Helped through process there sending a welcome pack. Thanks to all who helped. Thank you.
Reviewed July 2, 2020
I was scrolling through the internet stressed out about my debt and I’m very thankful to have come across National Debt Relief. In just a few minutes my stress was literally turned into a sigh of relief. Looking forward to working with them.
Reviewed July 2, 2020
I spoke to Michael **. He made me feel comfortable and like I was making the right decision to go with National Debt Relief. The Process was quick and easy. I would feel great recommending NDR to family or friends.
Reviewed July 2, 2020
I must say I was very satisfied with my phone call and services from both parties. The agents was helpful and also showed concerned. I am excited to be in this program so I could get my life back on track.
Reviewed July 2, 2020
Both agents I spoke with were amazingly helpful, respectful, and responsive to all questions that I asked. The calls were educational and went a long way towards helping me regain financial stability. I am very pleased with the outcome of my enrolling in the program.
Reviewed July 2, 2020
I found Wesley & Robert to be most helpful, very knowledgeable. They helped to make my experience enrolling in the program easy to understand. I would highly recommend this program to anyone. I feel relieved to know this will handled as it will be, & that I will be able to get out of debt quicker.
Reviewed July 2, 2020
So far you guys have made the process very easy! I was able to quickly sign up and quickly do my welcome call. They made it very easy to sign and date all of the documents. I am really glad this company was recommended to me.
Reviewed July 2, 2020
The welcome team associate was very kind and helpful to understand the process. She answered well with good knowledge. Sometimes the phone was not provided good sound quality, but it's acceptable. Now I understand the program and comfort. The review description gives me a very hard time. although I made more than 200 characters, it asked and required to write more characters. Very annoying. Please improve this.
Reviewed July 2, 2020
Nicholas ** was very professional, knowledgeable and kind. Nicholas showed us how we were saving money and stress. Nicholas was very thorough. Based on the way he handled everything we are convinced this is the right way to help us become debt free. Thank you all for helping us.
Reviewed July 2, 2020
I've seen National Debt Relief on Facebook and I read some of their information. I called them just to see what they had to offer and they were very nice. Signing up was very simple. They explained themselves well and we worked together well too. I was very happy with them. They gave me a time frame on how long everything was gonna take and even if they add one, they’ll explain to me how long that one will be paid off. So, they've been very good.
Reviewed July 2, 2020
I got tired of taking money out of one bill and paying the next bill. It had gotten frustrating and I wasn't making any leeway. So, I put all the problems on National Debt Relief's shoulders. As long as I know it's getting paid off, I don't have to worry about my creditors calling me all the time. But I owe an oil bill and the company won't give me the information so I can give it to National Debt Relief. And NDR won't give me the information. I want them to call each other to get that, but neither one will give me enough information. It worries me but I'm just riding it out. If they send me to jail, I'll take them with me. Everything else is working out okay. My money is still going to the bank and NDR seems to be making a headway.
The NDR reps are very excellent, informative and courteous and their service has been excellent. I wished I could send more money so I'd pay it off. But I figured the less the money I was putting in the bank for them was the money I wouldn't have probably build up and open another account. So, that's good. I want it to go out like it is and let it take its course. It'll work out in the long run.
Reviewed July 1, 2020
Professional, well informed, friendly, & very helpful. They answered all our Questions patiently working to make our experience pleasant non embarrassing. They were helpful in reviewing all our debt and knowledgeable about what debt we were able to work with.
Reviewed July 1, 2020
The ladies I spoke with were very informative and helpful. I understood clearly what was going on. I am looking forward to being debt free as I get ready to enter my retirement years. Thank you for this service. Hope to get done sooner than the three and half years.
Reviewed July 1, 2020
I was treated with the utmost respect and felt at ease with this personal experience during this difficult time. The process was easy and the agent walked me through every step of the way. Very respectful customer service, very happy with my experience.
Reviewed July 1, 2020
All calls and concerns were describe clearly and no pressure was placed on me for enrollment all communication was done in a very nice professional manner. All questions were asked and answered clearly. Appreciate the financial assistance being given. Thank you.
Reviewed July 1, 2020
David and the welcome call were great!!!! No judgement in their voices!!!! Handled all the debt money amounts and explained the steps that would be taken, that support would be given by email or telephone. Very nice and I was given time to ask questions.
Reviewed July 1, 2020
Wow, best phone call I ever made. Everybody was so patient and friendly. They were willing to answer any question I had and explained everything step by step. You can literally tell that you just aren’t another person on the phone. They actually care about you and your situation. Thank you so much!
Reviewed July 1, 2020
I was very nervous and upset about the financial situation I was in when I contacted you. Mr. ** was very helpful, thorough, understanding and comforting. He took the time to discuss how I was feeling and put a very human touch to the whole process. There is no words how much that meant to me. This is the reason you have the rating you do. Your representatives are excellent. I will not hesitate to recommend anyone to you.
Reviewed July 1, 2020
I was completely stressed out over having LLC through this Pandemic as the LCC had created over 50k in debt - the entire call with Travis was amazing - he was very thorough and very detailed on every item needed. I have signed up and started this process and are already feeling amazingly relieved! Thank you NDR and Travis!
Reviewed July 1, 2020
Very fast process. I enjoyed working with Kim and look forward to being debt free in a short amount of time. It's good to know that there is a program out there for people experiencing hardships. Thanks again for getting me started.
Reviewed July 1, 2020
I was clearly explained about this scheme and all my doubts are cleared by your representatives and who checked me for the second time. Mr Darius ** who called me first time clearly explained the contract forms point by point and got it me signed.
Reviewed July 1, 2020
I’ve been fighting with the credit card companies and banks for many many years now. I’ve come to the point of my life where at drastic change was needed. I tried to get a home equity loan and other loans to compensate and pay off these higher interest credit cards but was always declined. With the Covid virus issues, banks are now becoming increasingly restricted in acquiring new risks. National Debt gave me a fantastic education guidance and assistance and how to resolve my credit issues within a matter of a handful of years. I look forward to a wonderful business commitment together.
Reviewed July 1, 2020
I had a very good experience with Jay and later with Karim for my welcome call. I've seen good and bad reviews for NDR on the BBB website. I needed help resolving my debt so I hope that everything will work as discussed.
Reviewed July 1, 2020
I am more than pleased with the assistance in guiding me through this trying time in my life. I feel a huge sense of relief and want to thank Robert for all of his assistance, especially answering all of my questions.
Reviewed July 1, 2020
Very professional, clear, and easy, make you feel that everything will work out. Everyone seem to really care about helping you get through this process and making it affordable and simple, providing educate information and breaking down each section so you realize the most important thing is getting you out of this debt.
Reviewed July 1, 2020
I was aided professionally, The Gentleman was at the Welcome Team was very patient with me, he helped me through every detail, and also answered all questions I asked him, because I’m an elderly with s little computer knowledge, so that was a big plus for me.
Reviewed July 1, 2020
I had an amazing experience! Everyone was so helpful and understanding. I can't wait to be debt free and am excited about my "partnership" to help me get there. This program is going to help me achieve my goal of becoming debt free and having financial freedom.
Reviewed July 1, 2020
We are try to get out of debt, your team was very helpful in answering all our questions. Very grateful for all the help they provided, they were very knowledgeable in what they were saying, they took good care of us. Thank you very much.
John
Reviewed July 1, 2020
Both Jonathan and Isis were exceptional customer service representatives. They both took their time to explain in depth what it was that I was signing. They also made sure that I clearly understood each specific paragraph before they moved on to the next thing. In short they’re irreplaceable to your company. I appreciate working with great people.
Sonja
Reviewed July 1, 2020
My interaction with National Debt Relief has been good. I've had their service for over a year now but we don't really know the progress 'cause we don't get a monthly statement. They call us all the time but we don't know what the balance in the accounts or what's been paid out. I tried to log into the dashboard and they even sent me a link to re-log into it but for some reason, I couldn't get into it. There should be a monthly statement to let us know what was going on with the money, why we were sending it, where it was going, and how much had been sent so far. They also don't have some information from one of the companies and the company won't release anything. But they haven't sent me anything either. Other than that, we seem to be satisfied with NDR.
Reviewed June 30, 2020
Discussing financial failings is a humbling and difficult experience. David and Anna were AMAZING, so professional, empathetic and clear with all information given. Everything was explained well with patience & respect. The beginning of my experience with NDR has been wonderful.
Reviewed June 30, 2020
So, I was just sitting on my couch and my phone was ringing out of control, Bill Collectors. I didn't know how I was going to get thru this. My mail came in and it was a notice from National Debt Relief. So I called and instantly I was relieved of stress. The agent was very calm and assured me that they could help me. We went over everything and in 2 days I was told I have nothing to worry about. It's going to be a life changer, INSTANTLY!!! I'm going to tell my friends and family about National Debt Relief. Thanking you in advance for your help. The customer service is a 10.
Reviewed June 30, 2020
I spoke to a Paul and then someone else called to help me with my welcome and they were so NICE and helpful. They made me feel so much better about this decision. I don’t feel stressed and I feel like this is my best decision. Thank you!
Reviewed June 30, 2020
Friendly customer service from everyone. I feel reassured with my decision to use NDR. Ray helped me feel supported & informed every step of the process. Natalie was very friendly, sweet, & personable. My experience with NDR has restored my belief that there are still compassionate people. People who go through the effort to help you feel better about your financial circumstances. This was important to me after feeling taken advantage of and trapped with debt during this time of uncertainty and economic hardship.
Reviewed June 30, 2020
Kesha was a great help. She worked hard to get me the help I need to get out of debt. Kesha worked hard to make sure I understood every detail. Friendly service, and accurate information. Thank you for all your hard work.
Reviewed June 30, 2020
Great helpful staff. I appreciate the clarity and transparency. Everyone was very kind. They explained everything and answered all my questions. Once I was disconnected during my second call and the person picked up where the other person was cut off. Great experience.
Reviewed June 30, 2020
The lady was very nice and polite. She also was very professional. She was very informative and gave the information well. I understood everything she told me. The debt relief program is very helpful and she went over every detail with me. She explained everything clear and concise. Thank you for your help.
Reviewed June 30, 2020
My experience today was very thorough, pleasant speaking, and very courteous during the entire procedure. The Representative's name when I inquired was "Pamela" and She gave 110% while walking me through the process. Seventy-four year old Seniors require extra time and help with details, emails, esigns, etc. She was patient and made finalizing a piece of cake.
Reviewed June 30, 2020
Brent ** is very knowledgeable and choose the right plan for me. Very personable and friendly. Would recommend him to everyone! Answered every question I had. Reassured me about things I questioned. Less than 1 hour later, a burden was lifted from my shoulders.
Reviewed June 30, 2020
NDR provided adequate information and communication of goals and methods by which client (me) can seek answers to questions during the period of the debt resolution. I have always trusted the USPS and I was not pleased that hard copy forms, letters, and documents were secondary to on-line or Fax methods of transport. Hard copy forms are important to me for my records and NDR assured me that documents will be mailed at my request. Welcome call was informative and I would recommend this service to a friend. Thank you, Jeffery **.
Reviewed June 30, 2020
Just starting the program so not sure how this will go, lots to take in so still going through all the info. Everyone was nice and helpful, as well as patient since I wasn't comfortable going this route; but believe this will be the best and time will tell.
Reviewed June 30, 2020
Taj and the team were wonderful and informative. Made the decision to go ahead with the process very easy. All questions that I had were promptly answered and gave me the peace of mind that was needed to choose this program for myself.
Reviewed June 30, 2020
Very friendly and helpful and great to work with. So far am feeling greatly relieved and ready to start over in a better place thanks to you. Thank you so much. Will for sure recommend to anyone I know that might need your help in the future.
Reviewed June 30, 2020
Nicole was the first person I spoke with and she was absolutely fantastic. She put my mind at ease when I told her I was nervous and embarrassed about calling for help. She listened to me and answered all my questions. Edwin took care of my Welcome Call and was very professional and took the time to explain everything. Highly recommend if anyone needs help to not wait any longer and call!
Reviewed June 30, 2020
Everything went so smoothly and customer service was great. Hoping for a brighter future and positive outcome working with NDR. Sometimes life just throws a curveball and you have to ask for help. It was very hard for me but so far the customer service I received calm my worries.
Reviewed June 30, 2020
I have spoken to several people and asked many questions. Everyone I have dealt with has been super nice, patient and helpful. They took time to explain everything so I was comfortable and made this process as easy as possible for me.
Reviewed June 30, 2020
They was very helpful. They help us feel relieved for the program. They answered all questions for and concerns. They went over each bill we owed and asked us which ones we wanted add and if they was right. I was very impressed in the customer service of Greg and the welcome team.
Reviewed June 30, 2020
Very kind and very professional, very nice experience. Thanks once again for the help and I like all the information they provide to understand better how this company work and all was very clear. Appreciated everything. Thanks and hopefully you guys can help me. I wouldn’t be stressed out no more.
Reviewed June 30, 2020
My experience thus far has been extremely informative and timely. I feel National Debt Relief team members have been very forthcoming and open in explaining and ensuring that all of my questions have been answered. They have continued to ensure me that everything will be okay and they are always there to support me if I need anything in regards to this process.
Reviewed June 30, 2020
I was told about everything, so I knew what could happen. I was reassured this will help me and if there were any issues that I could call them. I hope this works because it could be a good opportunity to get out of debt.
Reviewed June 30, 2020
I just signed up for debt relief and so far everyone has been extremely helpful and very knowledgeable. I look forward to working with them in the future. Between previous debt and everything happening with COVID I have been without a job for going on 4 months and was starting to feel like I would never get in front of my debt. NDR has given me hope of having things paid off much quicker than I anticipated.
Reviewed June 30, 2020
Each worker was thorough in his/her explanations. He or she was very knowledgeable and answered any questions I had. Very pleasant communication. Felt very comfortable with the specialists who assisted me. I feel as if NDR has my best interest at heart and are more than capable of handling my account. I knew that I made the right choice when I contacted NDR. I was at the end of my rope when no viable solution in mind until I contacted National Debt Relief.
Reviewed June 30, 2020
The enrollment process was relatively easy, and the associates have been very professional and helpful. As we enter the rest of the program. Every step has been explained fully. I'm sure questions will arise and I hope the program works.
Reviewed June 30, 2020
I had debt with credit cards. I'm not going to have one anymore. With the debt and our situation, retirement now and then the COVID, NDR made a difference. They take care of everything and I don’t have to worry about anything. I’m not good with all that stuff. It’s easy and perfect. NDR just gives me calls and I got emails.
Reviewed June 30, 2020
There is no better way to express it...EXCELLENT! My customer service representative was amazing and truly helpful and appreciated. I am very excited to see the results of the contract. I am so ready to be debt free! The Corona virus really messed up a lot of people! So sad!
Reviewed June 30, 2020
Tyler did an absolutely incredible job helping me understand everything I needed to know about NDR and getting me set up for success! He was very kind, patient, knowledgeable, efficient, professional, and understanding. I’m so excited to conquer my debt and live a more stress-free life with the help of NDR!
Reviewed June 30, 2020
Great customer service from Andrew, he sincerely helped me throughout my entire experience without the slightest frustration to all my questions. Also for the welcome call experience with Daniell. Thank you National Debt Relief for helping me in my time of need.
Reviewed June 30, 2020
I called and Anthony helped me and answered all of my questions.. He made sure I understood everything and gave me all of the phone numbers I needed. He took his time and he was quite nice and helped me a bunch!!
Reviewed June 30, 2020
I was surprised in the situation I am in but National Relief took charge of my credit problems. I would recommend my friends and family about this program, I am a client not an employee so just take these few steps & let national relief take over.
Reviewed June 29, 2020
The process was super simple, a hugely daunting task was made SO EASY by Dam **, he was patient, made sure everything was super clear and made me feel secure. The man who took my welcome call was also extremely helpful and kind. I'm referring this company to everyone in need of it.
Reviewed June 29, 2020
Eva **, Greg **, and Angie G were most professional and knowledgeable yet friendly in working with our application to NDR, and they all deserve 6 stars out of 5 :). We've always paid our debts in a timely manner, and never missed a payment nor had any late charges, but managed to get overwhelmed and a little too overextended. We are grateful for the service(s) NDR provides to its customers. We appreciate Eva, Greg and Angie's assistance, and their taking the time to walk us thru the process. At the end of our rainy days, they are our rainbow and sunshine!!!
Reviewed June 29, 2020
When beginning this process, I was nervous and concerned about my decision to take this step to solve my debt issue. The professionalism of my Certified Debt Specialist, Robert **, immediately calmed my fears and explained the process clearly to me. I felt comfortable as we moved through the process. He explained all details step by step and reassured me. My Welcome Call staff member, Amanda **, reviewed all information and made me feel confident that the Client Success Team would be available to answer any questions and guide me through any of my concerns. I am so glad that I took this step and chose National Debt Relief!
Reviewed June 29, 2020
I spoke with representative Curtis who truly helped me and he is amazing. He answered all of my questions and he is very knowledgeable and polite. He truly took his time and listened to my concerns and he also was very patient with me.
Reviewed June 29, 2020
We are very satisfied with the way the representative communicated to us the terms of the agreement. Both the client consultant and the representative (Jay) are very professional, we felt very secured. I can't wait for this program to start and end successfully.
Reviewed June 29, 2020
They were both very awesome and explaining everything to me so I could understand it. They were very helpful with my questions as well, I found the whole thing very easy to listen and follow what they were saying. I could not be happier.
Reviewed June 29, 2020
It was fast, friendly and informative. I would defiantly recommend this company to anyone who is looking for debt relief. My representative was very nice and understanding and took the time to answer any questions and aid in different solutions. Thank you!
Reviewed June 29, 2020
Very helpful, polite, would highly recommend. Guess my main concern when contacting your company was honesty, as there are so many companies that take advantage of older people, so I was very hesitant to give information out at first however, James ** who helped me get an application filled out, assured that me that they were a highly recommended Company, and I looked National Debt Relief up. Thanking God for the letter you mailed to me, for a way to settle with my card companies. Right now unloaded a ton of worries from my shoulders. Again thanks, Gods blessings.
Reviewed June 29, 2020
Pleasant experience. Everyone was helpful. Explained everything all the way through. Woke up this morning all stressed out. Going to bed down just a little bit better about life. I'll just have to sit back now watch this all work. Thank you????
Reviewed June 29, 2020
My experience had a lot of information and the person that I talked to answered all my questions that I had concerning the process. I got referred to National Debt Relief from a friend and the initial call was easy. I was worried about my credit cards due to the corona virus and not having income due to my husband only getting 20 a week, which made it difficult to make my payments on time. I am looking forward to working with national debt relief.
Reviewed June 29, 2020
This was an easy experience that I hope continues to go smoothly as the process unfolds. The folks assisting me were thorough and helped me every step of the way. They had answers to every one of my questions. Thanks.
Reviewed June 29, 2020
I just enrolled in the program and I already feel secure and some kind of relief. Both gentlemen have been friendly, organized, punctual and reliable. I have been stressing with all my debt issues, but won't be for long. I highly recommend NDR.
Reviewed June 29, 2020
The employees I spoke to were very kind and attentive and helped me understand all the information I needed to know. I would definitely recommend NDR to anyone in need of debt relief. I feel so comfortable now knowing that I have NDR to help me through this journey of getting out of debt.
Reviewed June 29, 2020
This is the best thing that has happened in a long time for me! I feel like I can breathe and restart my financial future at the correct pace! During these difficult times, this program will help my family immensely!
Reviewed June 29, 2020
I spoke with Ezequiel **. He was beyond clear about every aspect of the agreement. He was also very prompt and knowledgeable. I will be debt free in under 4 years and saving myself over $3000.00 total. Could not of been a better experience and took a lot of weight off my shoulders. This was the best phone call I have ever made!
Reviewed June 29, 2020
Quick yet guarded, not confident in honesty, professionalism and risk to long term financial planning for my family. Researched companies prior to contact. Hope for success with the program. Plan to remain engaged, review updates and consult further legally if needed. This particular request seems counterintuitive to good business with added frustration to the client.
Reviewed June 29, 2020
I appreciate the time and clarity Michael ** took with me and that NDR makes sure I understand everything in operation. I feel protected. These are not money hungry people, they are helping you pay bills with the money you are paying in. With a resolved credit score, life will be different for me.
Reviewed June 29, 2020
I really appreciate how the representatives I spoke with tried their best to help with my financial concerns. They made sure I was very educated on the programs they offer. I would recommend the program to everyone I know who struggles to pay back debt.
Reviewed June 29, 2020
Stress free and letting someone take care of my debt and no more hounding by debt collectors and number one thing is my health.... If my health is stress free I tend to sleep better now....That's all I can say for the great support of your team members. I wished I heard about this years ago but back then there were not enough advertising....
Reviewed June 29, 2020
I am very happy with my experience with Bernie **. She was very professional and informative. Thank you so much for all that you are doing for me!! I believe that your company will do the best that it can to remove the debt that I have and I will be glad when this is finished and I am no longer in debt. Thank.
Reviewed June 29, 2020
National Debt Relief was really straightforward about everything. They laid everything out on the table, gave me all my options, and made it all pretty clear and simple to follow. They worked with me to figure out a payment plan. They broke it all down as to how much I would have to pay and about how long I would be paying it. They have called multiple times so I can make sure everything was going okay. They set it all up with an account and everything for me so it just comes out of my paycheck. They told me that at any point in time, I could contact them. They would always call me back if I called and left a message. I also have an online thing that I can log in to and look at too. Enrollment was really easy for the most part. It was pretty quick. It took me 20 minutes to half hour on the phone. We signed all the documents.
Their rep seemed to be very kind and caring. He listened to everything I had to say and tried to help me as best he could. He would be there so that I could always email him. I could call and talk to anybody at any time. Working with National Debt Relief brought me out of a hard place that I was in. I have until about November this year and then all of my debt will be paid off. That’s a huge chunk of money that I was able to pay off for a fraction of the cost and be able to get that all taken care of. I can move on with my life.
Reviewed June 28, 2020
James was very nice, and he was very professional. NATIONAL DEBT RELIEF IS A LIFESAVER and I'm glad that I found a company like N.D.R. to do business with!!!! James also talk through my application, which was very helpful to get the process rolling!!! Thank Again James.
David ** 6-28-20.
Reviewed June 28, 2020
I had heard about National Debt Relief and what they have done, and that people were pleased with what was done for them. And then, after I talked to the initial person, I felt a great sense of relief because it sounded like somebody who knew what he was talking about and how they would continue until they helped you get through what you would go through mentally and emotionally. And sometimes, the idea of you know what you still owe is very emotionally upsetting and they keep you informed, which I liked. I was in tears and everything. If I had a question, all I had to do was call and I knew someone would be there. If they didn’t know the answer specifically, they would get the answer for me. And that’s important. When you're somebody who at that moment was, “Okay. I don’t think I can handle this. I don't know what to do,” someone else could be there to help you through that.
The rep walked me through everything that I needed to do. So, they were there for you during the whole process. When you finally make that decision and you know that you can't do this anymore by yourself without someone else coming in and helping you, and then they were able to do that. I had thought about bankruptcy and this program seemed like a better solution for me. It helped me and it is still. I'm still involved in the program. It's something someone should search out and ask questions to them when you call a representative, and it would help them make a decision when that time comes of where you need to go, either bankruptcy or something else. This was my something else, and it worked for me.
Reviewed June 27, 2020
Kelly was super responsive and helpful with our our questions. She was upfront which really helped keep us at ease. The setup team was also great and really quick. I do wish you could manage more online such as changing the date but I’m ok with reaching out to the team for this because they are super responsive. We’re excited to get this process going.
Reviewed June 27, 2020
Steven ** was very professional and made everything easy for me to understand. I'm excited to get my life back on track. Thank you for all the help your company provides. I would recommend this for anyone struggling with debt.
Reviewed June 27, 2020
Best customer service I have ever experienced. Very easy and fast to apply and go through the whole process. All my questions were fully answered and I am confident my experience with NDR will be a good one.
Reviewed June 27, 2020
I'm new to this program, and was very skeptical. But from the first call and speaking to Mrs. **, T. she remained calm, professional and explained all aspects of the program and how it's here for me. Each step of the enrollment process was extremely detailed, each person whom I spoke to answered all my questions and always reminded me that NDR will always be here for me. I can't name all of you, Mrs ** and the other amazing staff thank each and everyone of you. It seems long now but you all helped me know, feel and understand that with NDR the road to success and financial freedom can be and will be achieved. I appreciate all of your time, help, patience and understanding with me. God bless and take care. Kind regards, Mr. Roy
Reviewed June 27, 2020
I had the pleasure of speaking with Erica today to join National Debt Relief program. Erica was so kind, professional and really cared about my plight to get out of debt. I have been with another program and I just felt that my accounts were going nowhere. I should have called National the first time????
Reviewed June 27, 2020
Some friends of mine have used NDR before so I went with them. Signing up was extremely easy and with the few phone calls I've made to them, they've been excellent as far as the hold time and getting exactly what I am requesting or asking. They've been really helpful. And there were a few times I asked the same question two or three times and they still answered it perfectly fine without saying, "Well, you already asked that." During the process of signing up, they were very detailed about everything and made sure that I understood the whole process 100% before I hung up the phone. I have told a few other people about them.
Reviewed June 27, 2020
National Debt Relief is doing what they said they would. They said I would be able to take care of all the debts that came up. The portal shows that open account and what they ended up settling. I’ve seen what I have supposedly paid for a month. All I do is make sure there’s money to pay it and that’s pretty much it. If I could do it faster, then I would feel pretty happy.
Reviewed June 26, 2020
They were very helpful. Explain very plainly só I understood what is going tó happening in later Tíme. We went thru step by step what is going tó happening with my account. Very friendly. Did not rush me. I'm very grateful for áll the help I was Given. Thank you very much.
Reviewed June 26, 2020
Helpful, easy and comforting (it was nice to talk to Manwa and she was very helpful and supportive.) She found all my overdue accounts, walked me through the process and tried to get the best deal for me. She was very helpful with the paperwork and streamlined the whole process.
Reviewed June 26, 2020
My experience has been very positive. I am very apprehensive about not paying bills that I am responsible for making. I am afraid of speaking with the creditors because I am not holding up my end of the agreement. All of this is very new to me!
Reviewed June 26, 2020
I found Yasha to be very patient, informative and helpful during these tough times of National Emergency. I look forward to hearing how well my debt can be negotiated, and to having more financial stability in the very near future. Thank you!
Reviewed June 26, 2020
This is second time I've used National Debt Relief. I turned to them this time because of their commitment to help and resolve credit issues. Their staff is very knowledgeable, friendly and empathize with my situation. I have recommended them to a few associates that have had credit issues.
Reviewed June 26, 2020
Both Daniel and Brianna explained to me very well what this program is all about. How it's going to help me be debt-free and eventually get my credit score to be better. Explained that I have control of my funds at all times and also explained to me how they and the team will work with the creditors so I don't.
Reviewed June 26, 2020
Mike ** was very helpful and he explained everything in detail to us. And he was very pleasant on the phone. And I will tell other people about your program. And it is going to be nice having money in our pockets.
Reviewed June 26, 2020
I am so impressed by the level of professionalism and kindness each representative has. You really get a sense of how much the team wants to help you reach your goal. All my questions get answered until I fully understand. I was a little scared to start this process but now I understand how National Debt Relief will be beneficial to me in the long run. Can't wait until I graduate!
Reviewed June 26, 2020
Tatiana was very helpful. She was patient with me as well as overwhelmingly knowledgeable about the process. She went over the contract with me, line by line. She reached back out daily at our agreed time and was unbelievably helpful throughout the entire process.
Reviewed June 26, 2020
Eltra and Isis were both informative and answered all the questions I had thoroughly. Thank you for your help and patience! Also, thank you, National Debt Relief Founders, for having a program to help those that need help paying off debt, and in turn, help us get a new start.
Reviewed June 26, 2020
The experience was easy and smooth. I truly appreciate everyone who assisted me with their patience and time invested in making everything possible. They were able to take all of the information I provided and find a solution to my financial problems.
Reviewed June 26, 2020
You can tell they are willing to help by providing all the information a person need. They go through all the paperwork so you understand. By working with this program I can breathe better and know I'll be sent free. Thank you.
Reviewed June 26, 2020
Stephen was great, very thorough and helpful and answered all my questions. We spent probably an hour and 20 minutes on the phone and he didn't get tired at all. Very nice to speak with. Brianna was great, she was who I talked with in the follow up call. Very helpful and confirmed everything I spoke with Stephen about, she was excellent in reviewing all documents.
Reviewed June 26, 2020
Both ladies I talked to were both very friendly and nice. They made sure I understood everything and were real helpful. They went through all the requirements and what the process was and made everything clear of the process. Carly ** spent about an hour and half last night going through everything and was really patient and kind.
Reviewed June 26, 2020
I felt extremely well informed during the sign up process, any question I had was answered for me. I am signed up for a realistic plan to get my finances in order after a divorce caused me to use my credit and then not be able to pay it back. Now that I've gotten back on track with everything else I can now prioritize getting my credit paid off and my finances back on track without filing for bankruptcy. Thank you!
Reviewed June 26, 2020
I read online about the top 10 debt consolidation companies. This was the best for 2020. I have to agree. Clear explanations, fast processing. Great support for what comes next. Everyone very courteous, helpful, and willing. They did not hide the fact that the road ahead might be complicated but they offer every needful thing to succeed.
Reviewed June 26, 2020
The individuals who I had talked to were very helpful and informative. Hope to succeed in your program and it helps out tremendously so I can eventually get a home for my kids. They were professional and courteous throughout the process.
Reviewed June 26, 2020
Joshua **. This guy is a REALLY PROFESSIONAL, good talk a lot of compassion, good listening skills. By his voice you feel the intention to HELP, to me that's what the Program is about on this difficulty time for a lot of people in USA, I think that's why National Debt Relief has a good reputation. GOOD JOB!
Reviewed June 26, 2020
I contacted NDF on the advise of a friend who was also struggling with debt. The team at NDF was informative, supportive and patient. The process was smooth regarding the information they needed to move forward. The application was seamless and the welcome call re-confirmed all I needed to know. I would recommend them to anyone who needs help.
Reviewed June 26, 2020
Looking forward to a brighter future being debt free! Thanks to National Debt Relief.
Reviewed June 26, 2020
Excellent work by Amanda earlier today. I feel very comfortable that NDR will help reach my goal of getting my debt resolved in the next few months. I really looking forward to be debt free again. Great service. Thank you!
Reviewed June 26, 2020
Very professional and top-notch service. High-quality expert professionals to help you in every matter in regards to their service. Highly recommend. If you're looking for assistance to escape your crushing debt start today. If you have any doubts don't worry. Their customer service will help you through every step on the way.
Reviewed June 26, 2020
Everything was straightforward and they were clear and transparent with everything and all the steps. I felt taken care of and heard. They were patient with the questions I had, were able to break things down so that I fully understood.
Reviewed June 26, 2020
The process was organized and offered a clear explanation of the program. Andrew was helpful and professional, along with the other representatives I spoke with. I am very satisfied with my experience up to this point. I offer positive reviews.
Reviewed June 26, 2020
We were nervous about taking the first step toward debt relief, had no idea where to turn, but so far our experience has been positive with National Debt Relief. Everyone has been helpful, upbeat, and ready to help. At every turn, every problem, every triumph, someone has been there to help us figure out what to do. That's what I like the most.
Reviewed June 26, 2020
Geri was super helpful and made my experience so easy and she was super thorough. Haven't started yet but I have a positive start to my experience and am looking forward to being debt free. The fact that all fees are in one amount is very appealing.
Reviewed June 26, 2020
Paul ** was very patient when explaining the program. I knew I needed the program but I was very nervous. I am happy he was the person who took my info. I feel relieved now. This is something I had to do and maybe I can sleep at ease now instead of worrying about all these credit card.
Reviewed June 26, 2020
My experience was very positive. The representative took the time to go over everything so I could understand. I started the call feeling horrible about having to call and by the time I finished the call I felt so much better!
Reviewed June 26, 2020
Andrew was an excellent agent/representative, very knowledgeable in the field. It was a pleasure working with him and Mike **. The entire process was seamless and I look forward to having all accounts paid in full. I will definitely recommend NDR to a friend!
Reviewed June 26, 2020
Both Imani and Bianca were very helpful and reassuring with all my questions. Everything was explained and explained again to make sure I was comfortable and understood all of the steps and processes. They made sure I knew I wasn’t the only person in this situation.
Reviewed June 26, 2020
Very accurate at this time. We had some bad phone conversations due to work at home orders. Malik did a great job at following up. He explained all of the details and explained all of the details. I truly hope this is all true facts.
Reviewed June 26, 2020
My dad uses National Debt Relief. So far, it has been good for him, so I gave it a shot. It was really easy to enroll. They asked a couple of questions and then they got the ball rolling for me. They gave me a time frame and it's going by a lot quicker than I thought it would. Everything that they're doing is great.
Reviewed June 25, 2020
Robert and Nicole are the best. They made this whole process easy to understand and complete. They were both very knowledgeable about what they were doing. Answered all of my questions and concerns to put me at ease about filing for debt relief. They both made sure that I completely understood everything about the process and how it works. Thank you Robert and Nicole.
Reviewed June 25, 2020
Bryce ** help me get started with the program. Initially I was nervous and after speaking with him I became more relaxed and he was very knowledgeable about the process. I had the please of speaking with Jay ** for the welcome call and he was kind and knowledgeable and I am so happy that I FINALLY decided to take this leap.
Reviewed June 25, 2020
This company aims to consolidate my credit card debt. I am pleased by my experience with the customer care. I don't think anyone else would help to lift this burden from my shoulders the way this company is striving to do.
Reviewed June 25, 2020
I appreciated your help today from Que and Maria. Both excel at what they do and explain this amazingly good program extremely extremely well. I liked working with Que as I could hear and understand him clearly. Maria too was great to work with.
Reviewed June 25, 2020
I was looking for a program to help me pay off my debt. And I found it thanks to Chris. Chris was professional and funny. Well everyone I've talked to has been really friendly and very polite. I would definitely recommend this program to any of my friends or my family members if they're having a hard time paying off their debt and they feel like they're losing hope but don't lose hope. Just call NDR. NDR. NDR. Not going to lie. I'm very nervous and worried about how they're going to handle these creditors but I have to give them faith that everything is going to work out and I know that they're here to help me and guide me and comfort me through this journey that we are going to have together. Jessica
Reviewed June 25, 2020
Great service and representatives. Made me feel comfortable and explained everything. Allowed me to ask as many questions as I wanted and had all the answers to my questions. They made me feel very comfortable and helped me with all my needs. They were friendly and very understanding as well! Would def recommend you guys!
Reviewed June 25, 2020
Your staff was very knowledgeable in helping me go make the decision to get out of debt by turning to your company. Both associates that I talked to was very helpful in telling me what I needed to do to get all of the information out to the debtors. I would definitely recommend your company to any of my friends that might need help in becoming debt free.
Reviewed June 25, 2020
Welcome call. He was very nice and helpful, and he went through all the things and he was very patient with me, and also he sounds like a nice person. Thank you so much Andrew **. And thanks for the company that knows how to help people.
Reviewed June 25, 2020
Very responsive, knowledgeable, polite and easy to understand. Explained everything in detail. Able to work around my schedule to get everything set up. Answered all my questions with ease, reassuring conversation. After researching on Google I am happy knowing I have retained the number one debt management company to assist me in this very difficult and trying time. Would recommend to anyone in my situation. Was burned by my last settlement company who turns out did extremely little to help me.
Reviewed June 25, 2020
My experience was very positive. Assistant was very thorough and detailed in her explanations and helped me in understanding the debt relief process. We were on the phone for a long time, but not for one moment felt overwhelmed. I am very happy in taking this step.
Reviewed June 25, 2020
I had a great experience enrolling in this program. Both my representative and welcome phone call were clear and easy and both made me feel comfortable with my decision. I was very nervous making the phone call but after I felt much better.
Reviewed June 25, 2020
Hi. I’m responding to the excellent service I receive from your service team. First Mr. Orion ** was very attentive, professional, personal, he listened to my needs and concerns, he was very conversational, he is a keeper. He’s worth his weight in gold. Thanks Mr. **. And Mr. ** he was also on the ball, what a closer. Yes a great team.
Reviewed June 25, 2020
I have been treated respectfully and with patience during this process. I had a lot of questions and I feel that I understand the program. Rhoee ** was very knowledgeable And Josh (welcome team) was as well. I appreciate the time and attention that they both gave me.
Reviewed June 25, 2020
My experience has been great. I was really hesitant to do this because I have always had good credit and the thought of not having that was crucial to me. Both of the representatives I spoke with were very nice and wanted to help anyway they could. They did ease my nerves and made sure I understood everything that they were reviewing with me. Can't wait to be debt free!
Reviewed June 25, 2020
When dealing with minho he explained wholly everything, when I called the welcome call that first night at 7pm I was told to call back in the am. Michelle went over again most of the info that he had already given me.
Reviewed June 25, 2020
Today I am on my way to becoming debt free! Edwin ** was amazing at answering my questions and talking to me about the program! I was going to do another company but NDR is giving me a better monthly payment! I am so excited to be on my way to financial freedom!
Reviewed June 25, 2020
I have to say that the National Debt Relief team, have been so helpful during this time for me. They explained all the moving parts, and I feel at ease and secure with my decision, to move forward! I already feel the changes in my life, happening! Thank you Edgar and the team at National Debt Relief.
Reviewed June 25, 2020
LaShondra was awesome. She was not pushy and was helpful. She listened to me. I was nervous but she help me to relax. She is an intelligent young lady. Karen from the welcome committee was also helpful. You all have excellent staff. Not just trying to sell you something but is there to help. Both ladies are an asset to your company. Thanks, Shirley
Reviewed June 25, 2020
Taj did an excellent job going over all of my options and explaining how the program works. I would recommend this company to my friends and family. The follow up done by the company to make sure I understood exactly how everything would work and answering any further questions I had was also excellent.
Reviewed June 25, 2020
Everyone was very helpful in my time of need. I really needed help figuring out how I was going to survive on my current salary. I am just beginning the process. l am excited to start to get out debt.
Reviewed June 25, 2020
Very grateful for being able to start this program! The representative was very graceful, helpful, and informative which I was very happy about. Looking forward to being able to move forward and with the program and get things for myself back on track.
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