National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 21, 2020
Excellent. Josh and Anna help me to understand the program and give all the info and help me to set this program to payoff all my credit card and I am very happy for their help me and Anna send me all the info for my payment schedule dates and customer care phone numbers and email address to communicate with them if I have any question or if I get any documents related to all my credit cards to do further correspondence to relevant department.
Reviewed July 21, 2020
I’m really appreciated for your help. I will like to thank you so much, for helping me out with my debt. With this program it will help me a lot with my monthly billing. I’m looking forward to it, hopefully, everything are going well. Thank you for taking your time go through everything with me. Great customer service. A ++
Reviewed July 21, 2020
I was able to obtain all information and apply within a short period of time and customer service was great as well as courteous. I would definitely recommend. I am looking forward for a debt-free lifestyle and comfortable payments.
Reviewed July 21, 2020
My account was set up in a professional manner. The customer service representatives were knowledgeable and answered all my questions. The process was easy to complete. They ensured that I understood all parts of the contract. I would highly recommend.
•Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future
Reviewed July 21, 2020
Thank you very much for your support and understanding! I very thankful to this organization for their help during this time of my life. Life is very difficult sometimes, and getting The National Debt Relief helping me means everything for me.
Reviewed July 21, 2020
Excellent service and walkthrough of benefits and services. Representatives were patient and courteous when dealing with questions I needed answered. I was deeply satisfied with every response and will recommend these services to anyone who needs help with debt relief.
Thank you so much for such a great review! We work really hard to offer the best possible experience for every client. We made sure that (Agent name) got the recognition (he/she) deserved. Everyone here at National debt relief are really happy to see your review.
Reviewed July 21, 2020
I am so happy to have found your company! This is going to help my family out so much, especially during these trying times. Everyone has been so helpful and nice that we have spoken with. Thank you for giving my family our financial future back!
Reviewed July 21, 2020
You made it so easy for me, just one call and I got all the help I could ask for. I will tell everyone I know this is way better than bankruptcy. Just like they said. It was very very helpful to me. Thanks again.
Reviewed July 21, 2020
It was a good experiance signing up for the program. Everything is very clear and everyone is very helpful and quick to answer questions throughout the process. Looking forward to working with National Debt Relief on my way to financial freedom.
Reviewed July 21, 2020
My wife and I were clients of National Debt Relief for over a year from 2018 to 2019. We were sued 3 times while in the program and at least 1/3 of all monies from my bank account that were paid to NDR to resolve debts were collected as fees paid to NDR. It adds up to 25% to 33% or more. Several accounts were actually settled for more than what was owed after their fees were calculated. You are much better off trying a debt counselor or trying to negotiate the debt on your own. These guys just cost way too much for the services that they offer. “Rose colored glasses” is what they offer, but reality is what you’ll get. This was my experience at least. Good luck!
Reviewed July 21, 2020
I'm excited to start getting out of debt. Those that I have spoken with were all awesome. They explained everything to me. If I have any questions or problems I can call anytime I need to. Thanks, ladies and gentlemen for your assistance. The road to recovery.
Reviewed July 21, 2020
Everyone has been nice and respectful helpful. I am hoping this will help me get out of debt. I am hoping that my credit card don't try to take me to court or Garnish my check because I can't afford that.
Reviewed July 21, 2020
Lady spoke too fast. It was a little hard to keep up. Other than that it went well. Thank you for your diligence and help in helping me to understand my options in this matter. I have complete confidence that it will help.
Reviewed July 21, 2020
My experience was awesome. Everything was explained well and all my answers were properly answered. I felt very comfortable and understanding of the whole process and I feel like I can breathe again because I’m getting the help I desperately need.
Reviewed July 21, 2020
The program looks excellent, and the new financial plan I have as a result of contacting you is going to be actually doable, as opposed to the swamp I was drowning in before! Robert ** helped me through the application process, and he has such a calming reassuring way about him. He helped me get from panicked despair to relieved hope. Thank you, him specifically, and all of you working on my behalf!
Reviewed July 21, 2020
My experience with National Debt Relief has been good. However, I'm having some challenges with online stuff. There's a pop up that keeps coming up. When I go online, it says that there's important information that's missing. When I tried talking to them, they said I needed to sign something and send it back but I'm stuck at home. I don't have a printer so I couldn't. I asked them if I could just sign it through a DocuSign online, but apparently, I couldn't so it's just pending. Now that I'm working with them, I feel good. It's nice to see my credit score go up. Slowly, but it's going up.
Reviewed July 20, 2020
Best experience ever, Sabrina ** was the best overall person to speak with. I don't know what we would do without speaking to her or contacting National Debt Relief. I would recommend National Debt Relief program to anyone in need.
Reviewed July 20, 2020
Both of the representatives I worked with during my application and welcome to NDR were both friendly and exceeded all of my customer service expectations in a modern-day world. I would highly recommend the company so far! I only ever felt supported and heard.
Reviewed July 20, 2020
My experience was great. They took the time to go over everything with me. Everyone made sure I understood fully so that we could be on the same page. I am happy with the program and I feel like it’s a fresh start.
Reviewed July 20, 2020
Tatiana was an expert and very patient with the process. She was very helpful explaining the program. She is an asset to your company! I researched your company, decided to give you a try, I’m glad I did. The program will meet my objectives well.
Reviewed July 20, 2020
Really quick, accurate and helpful support. The solution of my problems was in one easy phone call. So far so good. I am looking different after this phone call. It protects all my family with one single payment, and saving money making sure the debt will taken care of. Thank you.
Reviewed July 20, 2020
Hello. Today I took my first steps toward debt relief. I talked with Shawn ** at great length about taking this step. He was able to relieve my doubts about this process and I proceeded with the application. I was approved and Shawn called me with the good news. Again, he was able to talk with me about the entire process and I felt that he was truly trying to help me. Later, I spoke with Amanda ** from the Welcome Center, and she too was helpful to me. I had questions and they answered them in a way that I could understand. My only negative comment is that I feel the reading of some of the information was too fast for me to comprehend everything right at that moment. They were very understanding and took their time to help me better understand everything. I am very appreciative of their help. I am looking forward to the day I am debt-free without having to claim bankruptcy. I thank your Company for allowing me to be part of this process.
Reviewed July 20, 2020
Both agents that I spoke with were very clear and knowledgeable about the program and I feel confident that I am in good hands with National Debt Relief. I understand the program and I am looking forward to working with you all to get debt-free. Thank you for your time and consideration in this matter.
Reviewed July 20, 2020
I had a good experience. The person I spoke with he was very detailed on explaining everything to me and also very patient. If I didn't understand anything he would go over it once again. Thank you for all your help.
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed July 20, 2020
Eric and Deborah were both so helpful and my husband and I are so excited to get rid of all this debt. Both representatives were very helpful and professional. At this point, I would recommend this program to anyone who needed it.
Reviewed July 20, 2020
Mark and Josh were super knowledgeable and talked me through all of my concerns. They walked me through each process and were direct and kind. I was very nervous about my credit score and what this will do for my future but Mark laid out all the options to help me make an informed decision.
Reviewed July 20, 2020
Both representatives I spoke with were extremely nice, patient, friendly, and helpful in creating and overall making my experience a great one! Allen really explained things to me in great detail to help me understand. The whole process was fast and with the help of Allen, really was easy!
Reviewed July 20, 2020
Very nice. They explained everything. Each step. It a hard road to go down, I'm happy I have someone to help through this rough time... I'm excited to be resolving my debt... To get ahead to start over and fix my credit.
Reviewed July 20, 2020
This company is AMAZING!!! Dwayne ** walked me thru the whole sign up and was excellent in presenting it to me in a clear and understandable way, answering all my questions completely!! Also, Evelyn did the follow up, and was equally thorough clear and understandable in her presentation!! I am so blessed to have found NDR when I did as I was giving up on ever finding someone who could help me get out of debt, even with a not so great income!!!
At 58 years old, I cannot express the weight that has been lifted from my shoulders, knowing this is not only possible, but, starting July 31 2020, will begin to happen. I was so NERVOUS when my call began, but both Dwayne, and Evelyn each put me at ease quickly, and even interjected a little humor in our conversation, increasing my relaxation and realization that these people are for real, and sooo good at their jobs, and truly wanting to help us people who are searching for it!!! I cannot say THANK YOU ENOUGH!!!
Reviewed July 20, 2020
I worked with two enrollment representatives - Matthew and Daniel who did a fantastic job making the process easy for me. Most importantly they really made me feel at ease even during a difficult time. I am excited to take back control of my finances. Thank you National Debt Relief!
Reviewed July 20, 2020
This has been a wonderful experience. Both gentlemen that I spoke with were very thorough and professional. This made my decision to go through with this so much easier.. I look forward to dealing with this company in the future and will recommend it to anyone needing this service. Thank You, in advance, for all your help in getting me debt free so that I may enjoy retiring once and for all!
Reviewed July 20, 2020
National Debt Relief, Taj **, and the follow-up Person (forgotten her name) were all very helpful. Attention to detail, kind, patient, professional, and exceeded my expectations with customer service and peace of mind! I would definitely recommend to a friend. Thanks, Lisa
Reviewed July 20, 2020
They were great. They got to work on my stuff right away. It was easy and fast. Thanks for your help. This Covid-19 is making things hard on everyone and you guys really made things easier. Thank You. I got in over my head with all these credit cards and because of the Covid-19 fell behind and I tried to work with the credit companies on my own but they didn't want to work with me so once again Thank You for all your help on this matter.
Reviewed July 20, 2020
Due to covid19, I am struggling with my finances. I decided after researching many other debt companies to call NDR. I was treated with kindness, respect and patience because I am not computer savvy. This is the beginning of my program. I hope that it remains as positive as my enrollment. TY to Tatianna and Shayna.
Reviewed July 20, 2020
There is No wait time when you call and they walk you through every step comfortably. They answer any question you have and will help you with anything you need. They are very professional and have a lot of patience.
Reviewed July 20, 2020
I enrolled with National Debt Relief last year. So far, so good. Right off the bat, they already found somebody to help me take some of my debt. But the one thing that I'm not comprehending is, they looked over all my debt and they said that I had to pay back 9,000 something dollars for a military bonus because I didn't finish my time in. They said they couldn't help me pay off. Four months later, I automatically started getting money taken out of my account for that $9,000 and but I didn't sign any contract. I haven't heard anything back from them. They're just taking money on my account and the only ones I gave that information to was them. I don't know what they do with my debt, but I know for a fact they’re the only ones I gave that information to because I thought they could help me, yet another company is taking money directly out of my account. I'm trying to figure that out.
Every time I call NDR, I get a voice mail or sent off. I'm trying to figure out who's taking the money because it's not the same amount that NDR is taking out for my debt. It's not $142. It's literally $92 here, $85 here, and then sometimes $3. I was like, "What's going on?" because I'm not getting any notification that this debt is being cleared, yet my money is getting taken. That right there, from what I can see, is theft. I have no contract with that person who's taking money for that contract, which I never signed to nor agreed to. Unfortunately, my bank is USAA, and I'm nowhere near one. I have to figure out how I'm going to attack this because my fiancée and I are talking about it. She said it doesn't seem right. It's randomly taken money on my account. Other than that, I like working with NDR. They've been helping me out pretty well.
Reviewed July 19, 2020
My experience with National Debt Relief has been great so far. Looking forward to being debt free! Customer service has been great and they are quick to help with anything you need. They explain everything very well and in depth.
Reviewed July 19, 2020
I’ve been enrolled with National Debt Relief for a year and they could improve on the way they pay everything. I thought they were gonna pay one and then another one, and then another one. The way they are doing it is giving payments to this one, to this one and to this one. It takes longer. I thought I would pay the debts and then the money is there but it's not like that and I found that out later. I was so frustrated about all my debts that I didn't ask questions but everybody that I've been talking to has been very nice and polite. I have no complaints about them.
Reviewed July 19, 2020
I like how they expedited everything. The last person that I talked to was a treat to work with. She seemed to understand the issues I was having. We had some issues with somebody not disclosing everything about what's coming out monthly. I wanted to go ahead and put enough money in the account to come to the table with my last debt and get it expedited and done quicker. But the person failed to mention two or three other items coming out at the same time, which should be disclosed. I called them a week or two later to ask if they came up with a settlement and they said I didn't have enough money in my account. But other than that, it's been a great experience.
Reviewed July 18, 2020
Great program to paid the best and improve the credit, and start better situation. Also give a important save with interest. Good quality solution for paid off the debt. Thanks and make me better life tomorrow and clean the debt in short time.
Reviewed July 18, 2020
Great experience, very easy to work with and very patient and understanding. Explained everything to me and answered all my questions. Would be glad to recommend “Danny” to anyone I know. The welcome call lady was very considerate and professional.
Reviewed July 18, 2020
Completely satisfied with my experience! The agent assigned to my case was very patient and understanding with me, and you can tell the agent cares about his customers! They’ve given me a peace of mind I didn’t see possible in the foreseeable future. Thank you.
Reviewed July 18, 2020
They will help you to go back to do what you used to do in the old day and help other to help other and themself. When things are not going the way you want keep going ask for help. Never give up. Help in the way and keep it going. It will work.
Reviewed July 18, 2020
I was in trouble financially, and I heard National Debt Relief was reputable. Their customer service is not as strong as I'd like it to be though. Sometimes, I call and they're wavering a little in their communication. I have to ask two or three times. They need to write things down and email it to you such as how many bills you have paid and how much debt they've relieved. Everything is just verbal. They got to make money and I got to spend money. It's that simple. I would have things more orderly, so that when I go back to them and then they tell me I owe one other person, I can say that I thought they said we paid this guy. It's that kind of inconsistency I don't like. I'd love a list emailed to me of who I owe and I don't owe because right now, I have something in my mind, but it's not concrete. Besides that, everything's been good.
Thank you for the feedback – we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427
Reviewed July 18, 2020
National Debt Relief was the first one I called and they were very pleasant. They made it super easy to get everything organized and help me qualify and it was great. The reps have always been nice and I haven't had any issues at all. They answered all my questions, and they never acted like I was stupid. They looked at everything I had and then they gave me an amount which was fine from the beginning so I never had an issue with it. It was always less than what I was already paying. NDR has taken a burden off my shoulders. I'm still paying and I'm making headway, and everything's better because of that. My debt is way down, which was the whole point.
Reviewed July 17, 2020
I had excellent experience with NDR. They went over everything understandably well step by step and if I had any questions for them they responded back to me so that I could understand what I was asking. I would refer anyone that is in debt and need some relief as I did to NDR. I greatly appreciate all that they are helping me with. Thank You so much. SAB.
Reviewed July 17, 2020
All of my interactions thus far have made me feel fully confident and comfortable with NDR. I was concerned that I would feel pressured, but instead, I feel that all of my questions and concerns have been addressed and I was encouraged to make an informed decision.
Reviewed July 17, 2020
Sara was very sweet, helpful, knowledgeable and patient. She answered every question I had with utmost professionalism. She was very thorough and informative. Sara went above and beyond for me and I greatly appreciate all that she did! She lifted a HUGE load off my mind! Thank you, Elizabeth
Reviewed July 17, 2020
Mark ** was super helpful and really gave me a lot to think about as far as my debt and how not to fall into this issue a third time. He is awesome and he had great customer service and helped me see that this is the right route for me to go. The lady that helped me with my call to officially start the program was very helpful and and professional as well. I have had a great experience talking to these two individuals that seem to really want to help me get out of this black hole of debt I keep falling into.
Reviewed July 17, 2020
Stephen was great with the application process to confirming the unsecured debt to enroll. He was great with creating my monthly budget and also walked me through the agreement line by line. Natalie ** was super kind and professional in welcoming me into the program. She made me feel comfortable throughout the call. It was a pleasure speaking with her. They both answered all of my questions in a kind and patient manner and made sure that all of my needs were met.
Reviewed July 17, 2020
Everything Mark and Natalie done for me was perfect, made me feel at ease. I couldn’t have asked for a better team to help represent and consider me family. I am truly blessed. Thank you for everything text you explain to me.
Reviewed July 17, 2020
So far, my problems seems to be solved! Everything easy to set up! The staff are useful and sound like they really know what they are doing and willing to help! I recommend this to relief your debts, as I did mine.
Reviewed July 17, 2020
Parker ** is excellent. He was very clear in his explanations and put me at ease with the process. The welcome call was very calm with no hint of judgement on taking this action. The entire experience has been very reassuring that I can get through this and re-establish my credit and my life.
Reviewed July 17, 2020
The help that I received from the guys was great. I was able to understand all of what they told me. They walked me through every step of the way and made me feel very comfortable. I will recommend your service to anyone need this type of help. Thank you so much for all your help.
Reviewed July 17, 2020
Very helpful and thorough. Transparent, answered all questions I had. Definitely a great experience of the walkthrough on how I can be debt-free in a short matter of time. I feel this was the best decision I could make especially during this tough time of 2020.
Reviewed July 17, 2020
Very happy with Darryl **. She was very helpful in every way with my application. She also was very happy for me, also I’m very happy myself for calling National Debt Relief. They help me to get my feet back on the ground. Thank you for all your help.
Reviewed July 17, 2020
My experience was absolutely amazing! I would highly recommend to anyone. The feeling of relief that National Debt Relief gave me was overwhelming. Knowing all my payments are all together and some of my debt was forgiven is a wonderful feeling.
Reviewed July 17, 2020
Everyone was very helpful and explained everything very well. My questions were all answered completely. Signing up was very easy and explained step by step and paragraph by paragraph. The welcome call went very well and explained what I had to do very well.
Reviewed July 17, 2020
I’m very happy to get started working with you guys. I feel so relieved to finally see a way out of the hole that I’ve been trapped in for years. I am eternally grateful for the assistance that you guys are providing.
Reviewed July 17, 2020
I worked with Owen **. Owen is professional, patient, knowledgeable and helpful. There can be a lot of shame surrounding debt, but Owen did not make me feel stupid or less than. He helped create a clear plan to repair my financial future. He is awesome and I will be recommending him specifically to anyone I know that needs similar help. Thanks Owen!
Reviewed July 17, 2020
NDR was good at the start but it slackened a little bit. I called them once and told them I haven't heard anything in a month. They said they were not obligated to tell me. Nothing was happening so they didn't call me. They said they were still working on everything and it doesn't mean that they're not working but they don't give me updates till they have a deal. But a little update would be nice. They could drop a word weekly to say if things are going okay. Nobody likes total silence. But overall, I have no complaints. They're helping me and these couple of accounts that have been settled have been pretty good.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed July 17, 2020
Everything's been good with National Debt Relief up until the last couple weeks. I'm close to being finished with the program and I've made a request to have a report of my progress. For whatever reason, they’re reminding me that I need to call them again and I'm not able to get the report that I need. I'm trying to get security clearance and in the time that my investigation started for my current position, which is new, I was able to settle one of the debts that I had and that would help my case. But I'm having a tough time getting this piece of paper. They've sent one in the past but they keep sending me the same one and I need one that's up-to-date.
As far as clarity goes, NDR could spend a little more time on the settlement pieces of it and ensure what the options are. I didn't know that if I had enough money in my escrow account, I could pay a lump sum and get it paid off. So some of that would help. I'm sure it's in the guidance that they send but it's pages on pages and the text is heavy. It would be nice if there was a little more in touch on their side. If I'm not keeping on them, then maybe I'm not getting the level of service that I need. So, it feels like it's more of a one-way versus a two-way kind of street. But anytime I call, I don't typically have to wait too long and my needs are met for the most part except for this current incident.
Reviewed July 16, 2020
NDR is really helpful. I was a bit scared to signed up at first but I think I am going to give them a try. My person I spoke with was super nice and helpful. They put me at ease to set my account up and they were very sweet helping me understand the program that I was enrolled in.
Reviewed July 16, 2020
My National Debt Relief Representative was friendly and corgal. He went through the Guidelines from the being to the end. He was very understanding and had great patience. There were parts of the paperwork I did not understand and my Representative was very understanding and worded the area that I had a concern with in a different way so I could understand. He wanted me to make sure that I understood the whole process.
Reviewed July 16, 2020
Travis was very helpful and answer all our question. He was very polite and help us to get out of debt. I would recommend this company to my friends or other people. He explain how this work and explain everything so we could understand what everything meant.
Reviewed July 16, 2020
Both people I talked to were AMAZING. Very impressed on everything they did for me. They were very detailed on everything. From beginning to end. I would highly recommend me to anyone. I feel a load has been lifted off my shoulders.
Reviewed July 16, 2020
Representatives for National Debt Relief are very knowledgeable and friendly. They were easy to work with and made me feel comfortable. This made the whole process a lot more manageable. Hopefully, I will be debt-free soon. Thanks, National Debt Relief!
Reviewed July 16, 2020
I spoke with first David and then Maria to get my account set up. David was very patient while I had trouble sending documents over and was extremely responsive and quick when calling me back. Maria was very bubbly and friendly and very helpful as well. They were both incredibly professional and friendly and neither made me feel badly for being in this situation to begin with. I had an awesome experience with both of them, and they’re both serious assets to your company!
Reviewed July 16, 2020
Everyone I spoke with was extremely helpful, even though I wasn't able to complete the welcome call right away. They were able to wait for me to complete it on my own time instead of rushing me. All in all it sounds like a good program!!
Reviewed July 16, 2020
Roy ** was awesome, very helpful and answer all of our questions and concerns. I am unable to find my order number on my paperwork. I will definitely recommend your company. Hope you have a great day!!! Your customer service was terrific.
Reviewed July 16, 2020
The person that answered when I called was very professional, very helpful, explained things very well. My welcome call was the same. Very helpful, very professional. They both explained the situation, what could be expected, and where I needed to go for questions.
Reviewed July 16, 2020
Everyone i spoke with was very helpful and make it very easy to get started. They explained everything very well. Charles wasn’t pushy at all to join or get started. I took about a week to decide if it was really what I wanted to do.
Reviewed July 16, 2020
Both Meisha (application call) and Josh (welcome call) made me feel very comfortable during this process. Everything was explained to me in terms that I understand. I feel really good about this process and am grateful for them making me feel comfortable while discussing such hard topics.
Reviewed July 16, 2020
I've had a good experience with National Debt Relief. I found out about them online and they presented with information. I had three debts and two of them have been taken care of. I'm still working on the last one. The customer service has been wonderful. I had to take a couple of time off periods because of certain things that happened in my life. I had to put my payments to them on hold but they worked with me on that and I got restarted. Right now, I'm having to take another little time off because I'm on short term disability because of my plantar fasciitis in my right foot. So, they have been very helpful and I have not had any negative experience with them up to this point.
The whole reason people are looking to go into a program is because they need help and they just need to stick with it once they get in it. They should keep making those payments as much as they can because there's an end in sight. I have gone through a bankruptcy 10 years ago so, I didn't wanna have to do that again this time. NDR has been a wonderful alternative.
Reviewed July 16, 2020
The credit cards were charging me up to 24% and they wouldn't dicker with me, which was why I went with National Debt Relief. But I wish I had done research. NDR is a little exorbitant in their price but I like that they haven’t bugged me. I’ve been with the program for close to two years and the first settlement has been closed out. It would have been faster if they didn't charge so much. We’re working on a second settlement and I'm over halfway on it. There's a third one to be done.
Reviewed July 15, 2020
Sam ** was the representative who helped me get started with National Debt Relief. I have to say he is the most professional and patient person. He was so helpful and made sure to explain everything in great detail so I completely understood what I was agreeing to. He also answered every question I had and put me at ease about my decision. He is a great asset to your company and should be recognized for his wonderful customer service experience!
Reviewed July 15, 2020
I did not want to claim bankruptcy and I wanted to pay my debt but the interest is what keeps you from paying anything off. My counselor was kind empathic and was willing to make it work for me. I just started and signed papers today, but I am looking forward to being debt free soon. I am able to sleep at night and I feel like a weight has been lifted off my shoulders. Although my debt was due to family issues and I did not see a way out, this was and is a very doable option. Thank you.
Reviewed July 15, 2020
I was very pleased with the knowledge and information this company provided in the past. I was debt free thanks to their help. 2020 has been a chaotic year and I started having issues paying my debts on time so I decided to nip it early and enroll in the program again.
Reviewed July 15, 2020
I had a really great experience. Also I had a really great experience with everything being well explain to me. National Debt Relief has really helped me and I really can’t thank you guys enough. Again thank you so much and thank you so much for the best experience I’ve ever gotten.
Reviewed July 15, 2020
I was helped by two great people who answered all of my questions and assisted me in the best ways possible. Great service from this team I look forward to working with this company. Thank you for all the help.
Reviewed July 15, 2020
I worked with Bernard **. He was always very professional and polite. I had many questions that he was able to answer. When I was not able to reach him he always returned my call or email in a timely manner. He made me feel confident that I was making the right decision. The welcome representative was very helpful and informative. He answered any last minute questions I had. Overall very satisfied with this process.
Reviewed July 15, 2020
They were very helpful with what I needed to know and explained what was involved in great detail, as to what I can expect from this co. and what amount I will pay each month as well when I will become debt free.
Reviewed July 15, 2020
An absolutely pleasing experience and relieved a lot of stress from my household. My Rep, Imani, was extremely helpful in all areas of the process. Everything was outlined and explained as we went along the process. I am completely pleased with the outcome and can hopefully recover from my financial hardship, thankfully to National Debt Relief, I believe it is now possible.
Reviewed July 15, 2020
Everyone was incredibly helpful, easily understood, and had an outgoing personality. Everything was explained in enough detail that all of our questions were answered. It made us feel better in making this choice with trying to control our, extreme to us, debt.
Reviewed July 15, 2020
Matthew was very helpful and made the process easy. I’m very thankful for the help and can’t wait to be debt free. Thank you Matthew. I appreciate all the help. I hope to be able to be debt free and able to pay things off as I go and not get back in debt.
Reviewed July 15, 2020
The customer service that the staff at National Debt Relief gave me was amazing. They truly have the customers' best interest at heart like they say they do. I'd refer this program to anyone who needs it. No doubt about it.
Reviewed July 15, 2020
Ray ** and the other person I spoke with were very helpful and informative. Answered all my question and called me back promptly. I would definitely refer national debt relief and ray personally to friends and family. Very professional and helpful.
Reviewed July 15, 2020
Very please with this company and especially with Tatyana and Dianne' knowledge, professionalism, courtesy and patience. So far so good and I sure hope it stays this way throughout the process, as I think it will. I am past the welcome and registration point and could not have done it without their help, time and assistance and I thank you all for helping me improve my personal financial situation.
Reviewed July 15, 2020
First call did go unanswered, but I called again, and had all my questions answered. The personal did a great job setting me up with a plan to get me out of debt. Now I'm on the road to savings. Thank you Debt Relief!
Reviewed July 15, 2020
I had seen a lot of debt settlement companies advertised on TV and I don't think they were good. They tell you this and that. One day, I saw National Debt Relief advertised on TV and I thought of calling and talking to somebody. Everybody was very considerate and understanding. They told me how everything worked. I told them that I was gonna take them and to tell me what I gotta do. The rep told that it was 475 every month and that’s exactly what I did. Some debts have been settled like the PNC and they are working on the two PNCs. We're working on Wells Fargo. They said I got four more and that if I wanna add a few dollars more, whatever I can, it would help the process. But I've been doing pretty good with the 475 right now and I'm gonna try to put it in there every month.
Reviewed July 15, 2020
I was Googling debt settlement companies and National Debt Relief was one of the first ones that came up. They seemed pretty reputable so I decided to give them a call. I came in with a lot of debt. I needed settlement and needed help being able to arrange payments and bring down my general monthly payments. The service has been absolutely fantastic.
I registered online and then I had somebody get in touch with me over the phone. He sat down with me for over an hour and we went through my total budget for what I spend on everything each month. He sat down with me and I told him all the open accounts that I had in terms of debt, credit card loans, things of that nature, and he helped. He told me that he was gonna get back in touch with me once they were able to confirm that I could receive help through National Debt Relief and once they have reached a settlement on any of my accounts, he would get in touch with me.
He was incredibly professional. I had some personal concerns about it all and he put a lot of those fears to bed. And he was incredibly friendly and took a lot of time to sit with me and figure everything out. There was quite a large amount of things that I had difficulty understanding and he really broke it down for me and was super helpful. He was incredibly professional and took the time to make sure I understood everything I was doing.
A lot of my debt has already been settled and the payments are within the range of what I can afford. They would approach my creditors and find out what they would be willing to settle, monthly payment wise and everything. Then, they would approach me and tell me the settlement amount and the monthly payments. They would ask if it's something that I would be able to afford and I would say whether or not I could afford to make those payments.
They've continued to try to settle debts with accounts that I still have open right now. Unfortunately, I wasn't able to afford the additional payments on top of what I'm currently making, but I'm incredibly pleased with everything that National Debt Relief has done. I've had to call them for several specific situations and I've always received top-notch help.
Reviewed July 14, 2020
I was treated with nothing but kindness through every step and everything was very well explained and every step was professional and they were very courteous! It's nice because I will be completely out of debt in less than 3 years instead of 20.
Reviewed July 14, 2020
I was under the impression that was going now all major debt that I had was going to be taken care of. Do not wish to have the service anymore. Want it canceled ASAP. Do not have permission to pull l anything from any of my accounts.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 14, 2020
A friend had recommended me. At first I was skeptical, however the representative's professionalism and understanding personality certainly gave me confidence that I was working with the right company. With each interaction thereafter the specialists' were just as pleasant and knowledgeable. Great service. Excellent team.
Reviewed July 14, 2020
I just started the program looking But I have heard great things about the program. I am looking forward to being debt free. And having the opportunity to start over & not be in credit card debt & save money. Hoping this program is everything they say it is going to be.
Reviewed July 14, 2020
I was so scared to call but I couldn't handle living with this daily struggle of surviving paycheck to paycheck. I needed provide better for my kids. I'm excited to start the program and the kind gentleman that helped me set up my account was so patient, helpful, and I could hear the honesty in his voice. I'm extremely happy and I feel so relieved!
Reviewed July 14, 2020
I have just started my journey with National Debt Relief. Getting everything set up was a pleasant experience and the representative made it extremely easy to understand the process given my circumstances. I have received all the literature I will need to fully understand the program and reference if I ever need to be refreshed.
Reviewed July 14, 2020
Extremely satisfied with my enrollment with NDR! Excellent customer service, fast response and very knowledgeable staff. Thank You to Mr. Danny ** who assisted on my inquiry and answered all my questions. I’m very relief that NDR is a 100% legitimate and trusted company. Will definitely recommend without a doubt.
Reviewed July 14, 2020
I was very impressed by the professionalism and excellent communication from both Caly ** and the person that assisted with the welcome call (don't recall her name and it wasn't on my emails). At onset, this seems like a great program to alleviate my stress and overall expenditures for credit card debt. I really like how they designed the program with the transparent checking account that will be used to negotiate and pay off debt. The fact that you can cancel the program at any time with no penalties and pay off debt early with no penalties offers a peace of mind. The 25% fee for the service seems high, but National Debt Relief needs to run their business. The net benefit is about a 25% overall savings with no need to talk to creditors and negotiate, which means reduced stress. So, I think the program makes sense. I actually breathed a sigh of relief after my initial call with Caly!
Reviewed July 14, 2020
Hi my name is Lewis ** and I want to give a good rating to National Debt Relief. I especially want to thank Dwane ** who explained the program effectively and kept reaching out to me when I had concerns about my finances and when I was with anther debt consolidation program. The underwriter that I spoke with was good at explaining things to me and stopped when I had questions. I look forward to doing business with you.
Lewis
Reviewed July 14, 2020
I had a great experience setting this up. Everyone was extremely nice and helpful. I believe I made the best choice to regain financial health working with you. Thank you and your team! Looking forward to a bright new future with your help.
Reviewed July 14, 2020
I am a new client of National Debt Relief and am already impressed with the service. My Debt Advisor, Ben ** was professional with a personal touch; thorough and knowledgeable, sensitive to the debt relief plan that was most suitable for my case. Grace, the quality assurance follow up agent completing my enrollment, was also helpful and attentive to my case. I am ready to work with National Debt Relief, to follow the plan they have set out to become debt free.
Reviewed July 14, 2020
Everyone was friendly and easy to speak to making the process less stressful for me. I was nervous and embarrassed about calling but once I got on the phone felt way better. I had been putting this off for a while due to being embarrassed but everyone I spoke to put me at ease once I finally got on the phone with them. Great experience.
Reviewed July 14, 2020
My experience with NDR has been good so far. I hope everything goes smooth. The Rep. David ** took his time and went over everything with me. And I understood everything very well. Congrats to David. I will recommend National Debt Relief to my friends and family also ex-coworkers. Thank you, NDR.
Reviewed July 14, 2020
To the begin, all information is very clear regarding the paperwork. I understand what is going in the future and I know what I need to do now, thanks to the helpful customer service. They were very professional and understanding.
Reviewed July 14, 2020
The customer service was professional and excellent throughout my entire process. They provided relief when no hope looked possible to get out of my debt. They worked efficiently and made the process easy. I would definitely recommend to friends and family.
Reviewed July 14, 2020
Ameen **, my contact person was very nice to me. He knew his job and excelled at it. I appreciate that your company takes the time to really train employees. Ameen deserves a raise in pay for being such a good ambassador for the company.
Reviewed July 14, 2020
Very nice. The consult were very friendly. Had lot of knowledge, help me make the best decide for me. I'm very happy with the decide I made. I will tell my friend about National Debt Relief. Thank you very much, Contessa
Reviewed July 14, 2020
Everyone in the enrollment process was extremely helpful and did a very good job explaining everything. My debt specialist left me with no questions, and the welcome call was a good review of everything. At first I thought there were too many phone calls, but I later understood they were all necessary to make sure everything was understood.
Reviewed July 14, 2020
Brazil was such a wonderful and thoughtful help to my distress. Give him a raise and a pat on the back. He helped me get back on the right track. Thank you for being there at the right time! Brazil walked me through one on of the hardest thing I have ever gone through.
Reviewed July 14, 2020
Very well informed and when I asked questions they had no problem answering them for me or helping me understand. I am thrilled to have NDR on my side to help me get out of debt way sooner than I ever imagined!! Thank you!!
Reviewed July 14, 2020
The service was friendly and not condemning as to my need of debt relief. I really appreciate the kindness and support. I feel this is the right choice for my life right now. I cannot wait to get out of debt and rebuild my credit. It’s far too easy to get into debt and once you're there it seems like you're spinning your wheels but going nowhere. I just started the program but I feel like it will be a success with the proper tools and guidance. Thank you.
Reviewed July 14, 2020
I checked with the Better Business Bureau and National Debt Relief had a high rating. They checked my records and they saw what debts they could help me with. Most of it were credit card debts. They told me how much it would cost me, what we would do and what it would cost me a month. I told them to go for it and I’ve been on the program since last fall. They're working on settling those debts now.
Reviewed July 14, 2020
National Debt Relief had a proactive plan to not only get out of debt but remove those negative things that were reported on your credit report, which interested me. But I unenrolled from the program about two months ago. I had a family member that was able to help me monetarily as well as with representation the way that National Debt Relief was doing. If I worked with them, they would be able to help me the same way and faster. I trust them and that’s the only reason I did it.
There are a lot of laws that involve debt, which is the framework that NDR uses to operate. NDR is a debt settling company, but at the time that I enrolled, I didn’t know that was not the only option. I asked them if I could still do XYZ and the person helping me said that they were a debt settling company and they help us settle debts. They wouldn’t give me a lot of information about how law works the way that they explained it to me. I brought up that when you settle a debt, usually that settlement stays on your credit report for seven years and they agreed with me. They said there were processes after my debt was settled to get that removed. But they weren’t able to give me good detail, which a lot has to do with the law and what my debt was. Still, I would recommend NDR to a friend. If it works for them and they don’t have the privilege that I do of having a family member help me without any cost and just out of the goodness of their heart.
Reviewed July 13, 2020
Everything was accurately described in terms I was able to understand and make sense to fit into my daily life. During the process, they don't make you feel small or negligent for needing assistance. Great experience overall. Would definitely recommend them to anyone in the future.
Reviewed July 13, 2020
Everyone was very helpful and friendly. The information I received was more than I had expected. They were very knowledgeable in their jobs. The process was a little lengthy, but the outcome was worth it. I will recommend this process to others.
Reviewed July 13, 2020
Mercy really understands and doesn't judge on personal issues due to our budget. She helped and guided us through the whole process. She answered and all questions that we have since this is our first time. I would recommend this company. Hopefully, we will be debt-free soon so that we can live a better livelihood.
Reviewed July 13, 2020
Work with Matthew **, he did a fantastic job explaining how this program works. Also, the representatives who called for follow up instructions they help me when I got confused on setting up my online account to make a deposit.
Reviewed July 13, 2020
Peter was very patient with me, answering all of my questions. Several glitches occurred during downloading of documents which resulted in several phone calls to documents I needed to read & sign. He was personable, professional and made the whole process easier for me. Thank you Peter for your assistance.
Reviewed July 13, 2020
Edward explained the program with clarity. He answered my questions willingly and spoke with utmost respect and politeness. Shannon from the support team was also very polite and helpful. They both helped build my confidence at this very critical and challenging time.
Reviewed July 13, 2020
Although I’m new to the program, my experience so far has been professional, caring and hard-working people work here. Looking to get the best possible deals to get people the help they need and fast. It puts you back in control of everything.
Reviewed July 13, 2020
Very professional! Brianna & Tyler were both very helpful. They were able to answer all our questions and made us feel better about the whole process. Tyler was very flexible in his time regarding our schedules. We are happy to be on our to being debt-free.
Reviewed July 13, 2020
Great first experience with NDR customer service. Thought I would be very confused but customer service agent helped guide me through the initial process. Now just waiting to make first payment on my way to clear up my debt and become debt-free.
Reviewed July 13, 2020
I have worked with both a specialist and a customer service agent on the customer service helpline. In both situations I found it Outstanding to be working with this agency. Both persons I spoke with were patient informative kind and compassionate and understanding. They took their time to ensure that I completely understood the program and answered all of my questions thoroughly and efficiently. If I was on hold for any length of time, they always followed up intermittently to let me know what was happening and they they were still assisting me and apologized for any amount of wait time.
Reviewed July 13, 2020
Amanda and Lance were very responsive to my questions and concerns. They answered and explained everything to me to my satisfaction. They took the time to go over the agreements and explained them along with answering my questions. They both laid out the procedure for the bank account. They also explained the procedure for settling a debt and that authorization was needed to approve settlements.
Reviewed July 13, 2020
I had a very good experience with the help of Jordan **. He talked me through everything. I wasn't sure if I would get approved and to my great surprise, I am now on my way to financial freedom once more. A heavy burden has been lifted with the help of National Debt Relief. They saved me!
Reviewed July 13, 2020
The two ladies with whom I have had contact, and who have walked me through the process of enrolling with National Debt Relief, have both been very thorough in their explanations, very professional, and caring in their handling of our case. I feel confident that our debt will be resolved in a timely manner, and I can now sleep at night.
Reviewed July 13, 2020
This experience was so easy and transparent. I look forward with working with my team. I was nervous as begun the process, but Shomari ** showed great expertise and patience. What I really appreciated was the opportunity to view the documents and requirements of the program as he explained and reviewed each section. Thank you, NDR for relieving my stress related to credit card debt.
Reviewed July 13, 2020
I was unsure what to do but wanted to reach out. After a very long but so worth it phone call, I feel so much better about moving forward. The staff was incredible and answered all of my questions. Can't wait to get things moving in the right direction.
Reviewed July 13, 2020
I was please in the way they treated me. They were professional and understanding. They walk me through the program and explained how it work. I would recommend this company. I was given all contact numbers just in case I needed to speak with someone for any of my concerns.
Reviewed July 13, 2020
Both agents that helped me to initiate the process and clarified every single one of my question; were superb. I hope in a few years from today, after I finish eliminating my debts, that I could reach out to them and thank them again for their great rapport, and excellent customer service.
Reviewed July 13, 2020
During the enrollment process with National Debt Relief, they asked me to come over and talk about it. You tell them what your debt is and they look at that. They told me what the options were and what we could do. Then, you come up with an amount that you pay every month that you agree to keep into an account, which is what they work with. I pay them and they go through. Then, they consolidate and settle those debts. So, the process is simple and not hard at all. Right now, we've got about seven of our debts settled already and we haven’t even gotten the second year of it. We’ll make midway November of this year. We're close to halfway.
The negotiators up in the front office did a good job and the person who was talking with me explained what the options were. There were no big issues, no big smoke and mirrors and no small, fine prints. I love everything that NDR did. They were right on time. It worked out well and made things a lot easier. I know that I'm getting all the stuff out of debt. They told me it usually takes anywhere from three to four years, but by the fourth year, you're out of debt and that's my whole goal.
Reviewed July 13, 2020
I started going through various debt relief services on the internet and I looked at four or five of them. National Debt Relief came up with the best reviews, not only from the people that looked at the service and wrote something online, but also other reviews from people who compared and contrast other companies. And for what I needed, they came up as the best. It's a relief since I signed up and I don't even have the stresses that I did while I was trying to pay everything.
For the first several months, I was going through the program, getting used to the way things got done and the way the payments were being taken care of. Then finally, I've gotten three of the debtors and we've worked out a plan with them. I'm not paying as much as I would have had to but everything has worked out very well. I plan to pay everything back at some point although that's gonna be a couple years down the road. But the pressure is coming off my back and NDR seems to be able to get it done. I've already told two other people about NDR. They're in a situation somewhat similar to mine, and if they went down that road, I think they'd be a lot happier people.
Reviewed July 12, 2020
NDR specializes to negotiate with me and they were the only ones who responded. I went with them and so far, it's been fine. They take care of me and I've settled two of three debts.
Reviewed July 12, 2020
Somebody had a good experience with National Debt Relief and they referred me to them so I went with it. Somebody called me and walked me through everything. The rep explained to me how it goes and everything was set up. I’m coming up halfway through what we had discussed and I'm going on a year and a half now. So, some of my bigger ones are almost done and I’m sure that will be closed out. I do construction work and a month from now, I got a new contractor so I’m gonna be getting paid every 30 days. I got a significant pay raise so I was gonna try to expedite the whole process and start paying more. I was gonna contact NDR and see if there's a better way to go about distributing the money to close things out quickly to help build my credit quicker.
Reviewed July 11, 2020
This was the first time using this website. Spoke with David M. Very nice and explained the program where I could understand. He showed me what needed to be done in order to get out of debt. Would use this program again.
Reviewed July 11, 2020
Very lovely people to talk to. Explain everything and answer every question with ease so I don't have to wonder what I'm doing. I am excited to get out of debt and work with this company to do so. I will be out of it as soon as possible.
Reviewed July 11, 2020
Updated on 11/24/2021: National Debt Relief contacts me every time there's a settlement with one of the companies that I owe. They tell me what the arrangement is. Some of the customer service reps don't seem very happy and seem a bit robotic but others seem warm and friendly to deal with. After being with National Debt Relief, I have spoken to a lot of different companies and probably would have gone with one of those other companies 'cause they seemed more personable and genuine than National Debt Relief. They seemed to really care and wanna settle my debt.
If you're looking for a more personable type of service, National Debt Relief is not be the company for you. From what I've been told, they don't take it to court and change things around. Your numbers are gonna go up regardless 'cause you're settling your debts but other companies take it to court and make a whole big thing where your numbers are changed. They report it to whoever they need to report it to. Other than that, National Debt Relief is efficient. Their services are reliable. They are doing what I'm paying them to do. They've already gone through four different companies and settled with them. They're halfway through. They're moving a little bit slower than I would like though. I would prefer to do a debt consolidation with all the companies versus doing each individual company.
Original Review: I feel like I have been talking to robots. The staff has no emotion, isn’t very personable or friendly over the phone, talks a million miles a minute and sounds like they are reading from a script. Also one person got a bit impatient with me during my welcome call because I didn’t understand what she was asking me. Everyone who have spoken too So far seems like they hate their job and are bored out of their minds. The only reason I’m staying with your company is because you have five stars and I want to get out of debt as soon as possible!! I don’t have time to shop around.
Reviewed July 11, 2020
Malik was very empathetic about my situation and gave me confidence that there was a plan to provide me relief from my stress. He was available to get me through the onboarding process quickly. The welcome call today was great and the agent answered all my questions.
Reviewed July 11, 2020
National Debt Relief was 5-star and some of their reviews were positive. They were pretty reasonable as well. I am mostly doing the credit card debt program for over a year now. The negotiators always call me back. They're also very clear about how much they're paying. They've already paid off some of my debt and I'm really happy with it. I feel like I am getting out of debt progressively so it's a good thing.
Reviewed July 11, 2020
I didn't like what some of the other debt relief programs were doing, the way their process was, so I decided to go with National Debt Relief. Setting up was a long process, but the gentleman was patient and very thorough and I got all the information I needed. The sign-up and signature were perfect. I'm just coming up on a year, so I still have three years to go. Hopefully, things would change in my situation where I could add more money, but it's very convenient. I set it up where they automatically take the money out of my account each month. They have to remind me sometimes to even go check, and I do it from time to time just to see the status and what's happening, but I always get letters from the creditor when something has been paid off.
It's been very good. As a matter of fact, I got an email asking if I wanted to accept something that they had negotiated and I said yes. I got it in the text and then somebody called me which was kinda rare. But it's almost as if they didn't realize that I had already accepted it, but that's okay. I would recommend them to anybody else.
Reviewed July 10, 2020
My wife and I made the call to National Debt Relief, and within a couple hours we were relieved of so much stress. Both representatives we spoke with were so very pleasant and helpful. I would recommend National Debt Relief to everyone making the decision to become debt free.
Reviewed July 10, 2020
As you know being in debt can cause a lot of stress and anxiety. All the of the representatives that have helped me go forward with this process at National Debt Relief were professional, yet made me feel comfortable. There professionalism and patience was greatly appreciated especially Sharde **. :) I would highly recommend this company to family and friends! Hopefully, my experience with them will continue until I am completely debt-free!
Reviewed July 10, 2020
Everyone that I spoke with, and who assisted me in this process, was fast, friendly, to the point, and very helpful. I'd recommend NDR to anyone needing financial assistance. I heard about this program from a family member who went through the program, and has been able to get back on track, so I am glad I made this decision to allow me to get back on track. Thank you, NDR.
Reviewed July 10, 2020
This is best step I have made in a long time and I appreciate your help so much. I have been paying on these cards and my bills are hardly decreasing. So I looked for the top dept companies on Google and your name was at the top of the list and the lady Michelle ** was very kind, patient with me.
Reviewed July 10, 2020
Very informative and clear direction of your program. All questions were answered, and explained in clear detail. I now have a responsible plan to settle my debt on the four accounts in my program. I hope to have those accounts settled in less than six months.
Reviewed July 10, 2020
Being in this debt situation is hard & unsettling, but was made to feel at ease when speaking with Luis & Mona. They made the terms & how the company works very clear. I appreciated their patience when I didn't understand something they explained it again. I feel confident that in 4 years I will be debt-free.
Reviewed July 10, 2020
James ** helped me to get with getting out of debt instead of bankruptcy. I do think I will getting of debt sooner. I’ve been getting help with all the professional people I’ve talked to. Looking forward to getting help in this program.
Reviewed July 10, 2020
The representatives I spoke with were very helpful and made me feel better about my decision. They didn't make me feel like I'm a bad person for accumulating so much debt. They explained everything thoroughly and wanted to make sure to answer any questions I may have. They were very professional and pleasant to speak with.
Reviewed July 10, 2020
Everyone I talked to from the team has been really great. Explained with detailed information of every step to become debt-free. Thank you for all the help and all the information. Staff very professional. I would highly recommend and refer my friends to National Debt Relief program.
Reviewed July 10, 2020
My experience with National Debt Relief has been nothing short of Admirable. Everyone has been very professional and extremely helpful. I have a slight hearing problem; however, everyone was very patient. The computer program is set up so that it is very easy to follow. Sidney
Reviewed July 10, 2020
I was at a breaking point and NDR helped me find my hope again. I didn't really understand the way they go about setting this up. I guess it won't be much worse than I am now - I just hope it works out for me.
Reviewed July 10, 2020
Thank you Lance ** and Robert ** for being so helpful and explaining everything. Should have done this before now. I tried to do this on my own. Another stubborn senior on a fixed income. Thank you again guys for all your help.
Reviewed July 10, 2020
Anwar was very professional, respectful and clear with the terms. The experience was very positive. I would recommend to others. I feel more positive about my financial outlook now. Again, Anwar was super kind and helpful and made the process easy. Glad I did this.
Reviewed July 10, 2020
They were so helpful and explained everything that was going to happen, the good and the bad. I am very satisfied and can’t wait to be debt free. I’m very happy it will only take me 3.5 years and I’ll save more money than if I kept paying the minimum.
Reviewed July 10, 2020
Very bad experience. Pls don't make ppl fool saying don't worry about the debt you guys will take care. That's a lie. I was told something and later on someone knock my door and got a court date from debt collector.
Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.
Reviewed July 10, 2020
Owen was such a great support in helping make this really scary decision. He answered all my questions and made me feel at ease when deciding if this was the best option for me. His personable demeanor helped me stay calm and think clearly about what I was getting myself into with NDR. Thank Owen!
Reviewed July 10, 2020
The team was super easy to work with, they make sure to do their i's and cross their t's when working with you. Would highly recommend for those looking for the different options out there when it come to settling any loans/debts.
Reviewed July 10, 2020
Kenny was very professional and very knowledgeable. He walked me through every step and made sure I knew everything that was going on. I can finally take a breath of relief knowing that my bad credit and debt will be behind me and I can start over with a fresh profile.
Reviewed July 10, 2020
We were doing a basic Google search for debt relief options. Bankruptcy wasn't really an option for us at this point and there were a few different things like debt consolidation. We saw National Debt Relief and after talking with one of their consultants, it sounded like a better fit for us to get out of debt faster and the most affordable option for us. Anytime you're dealing with debt and you're getting calls from creditors, it's worrisome and there's a little bit of like concern. But every time I've called NDR, they've always answered my questions adequately, provided good answers, and have always been really respectful. I've always had a good experience talking with them.
They've done a great job so far but we're still waiting to hear back about where we stand with one creditor. I know that these things can take time and it would be nice if we could get updates every month or every couple of months. Just so I see what's going on behind the scenes. That's the only thing that I feel is lacking. Other than that, I've been very happy with them and I'm not frustrated or anything by the lack of communication.
Reviewed July 9, 2020
Hello National Debt Relief Team,
I would like to thank you so much for helping me with my situation, also I had such a easy time talking with Mr. Henry **, it was a pleasure speaking with him, the experience was a relief. He was so easy to understand and patient???? Once again Mahalo for everyone who help me!??? Hmm.
Reviewed July 9, 2020
Very professional and well spoken. I’d recommend most definitely. They were very friendly and patient. They were very informative. They explained everything in detail to help me understand exactly what comes in the program. Paul and Kareem (I believe that was his name, if not I’m sorry) went above and beyond!
Reviewed July 9, 2020
Dealing with NDR was a fairly quick and very helpful experience. I only had to speak with 2 people. Both were very knowledgeable and concise. Curtis explained the entire process to me in a way that was easy to understand and had all necessary information to make a decision that would impact very important parts of my life. He answered all my questions to my complete satisfaction. Anthony did my follow up call and was just as helpful. I am confident that NDR will help me reach my financial goals. Thank You!
Reviewed July 9, 2020
Very happy with my experience. Everybody was very clear and cordial. They review everything clearly and in detail for me. The prosses make me feel very secured and that I did a good decision. Thank you for your help. Customer Service did very good, I have a problem with the call and they call me back very quickly. Very professional and nice. Hope to pay my bills and keep going fixing my credit.
Reviewed July 9, 2020
The account representative was very professional, understanding and knowledgeable. The process was thorough and I feel my interest has been taken care of. Very professional. This has been a difficult and long drawn out decision for me, but the rep made me realize I am doing the best thing for me and my creditors. I would recommend NDR to my friends.
Reviewed July 9, 2020
They were both quick and to the point and helped with all my questions. They seemed liked they cared and really wanted to help. I would suggest this company to anyone trying to get themselves out of debt. I'd like to thank Yasha.
Reviewed July 9, 2020
I was so happy to have received so much helpful information from Rodney and Anna! They were so patient and lifted a lot of stress off of me. Thank you!! I am so happy to be taking this positive journey to get my life back on track. I know it will take time but in the end things will be so much better.
Reviewed July 9, 2020
I experienced very helpful and friendly personnel. They answered all questions I had and went through each document that I had to sign and explained in detail every step that they would take to help me with the debt relief I was after.
Reviewed July 9, 2020
The representatives I spoke to were very friendly, kind and helpful. They answered my questions and explained the process thoroughly. I received a followup call and was walked through the process and was provided information on what to expect moving forward. I'm very grateful to NDR and the information, help and guidance I received..
Reviewed July 9, 2020
Did some research on other companies that help you get out of debt. By far their company had the best reviews and now I understand why. Just enrolled into the program. Super excited to see results. Great customer service, very patient with me. Guided me all the step of the way. Answer all my questions and concerns.
Reviewed July 9, 2020
You guys will be remembered from this. Bright future. I knew to make the step and I do. I feel like I will grow and make more out of myself financially. Thank you for an opening. I can finally work harder smoother towards being leveled financially.
Reviewed July 9, 2020
I had a wonderful experience with both Gary ** the debt specialist and Brianna from the welcome team. They were both very courteous, professional and knowledgeable. They took their time to explain everything and answer all my questions and concern. I am happy to start my journey to becoming debt free.
Reviewed July 9, 2020
I heard about National Debt Relief online and I started with them back in January. Everything was made clear and I haven’t had any problems so far.
Reviewed July 8, 2020
Awesome service. Explains everything well and goes over all details of agreement before you sign. Very pleasant representative and had a lot of patience. Made sure you understood what was in agreement. Was open to questions that you may have and when you didn’t have questions made sure that you don’t have any questions.
Reviewed July 8, 2020
So far, the enrollment experience was very professional and the overall experience was excellent. All of my questions were answered and I have a solid understanding of how the program will work. As a result of Covid 19, my company was forced to close unexpectedly and left me with a considerable amount of debt. I now have a manageable game plan and feel I have a partner with NDR.
Reviewed July 8, 2020
Just a note to express my gratitude to your rep Tatiana who assisted me through this process. So encouraging and patient. Altogether a great experience. Thanks Tatiana. You are the best. I would recommend highly. I am looking forward to the path ahead and being free of crushing CC debt.
Reviewed July 8, 2020
Not knowing what to do we were guided to this company and given the confidence to move forward with getting rid of unnecessary debt. We knew that we would never be able to have freedom by paying the minimum so this will help our future tremendously. Everyone has been very helpful, and had patience to explain what was about to occur.
Reviewed July 8, 2020
Your team walked me through everything step by step. Thank you Mike. You help me through what I thought was a horrible process and you made it so easy. Then on the follow up call reassurance was there as well. Thank you.
Reviewed July 8, 2020
Everyone was very helpful from beginning to end. Very detailed and concerned with any additional questions. Going over everything twice with 2 different people was reassuring. Sabrina was wonderful with the Welcome Call and all the emails with signatures required right away went smoothly.
Reviewed July 8, 2020
Perfect customer service. Everything went so smoothly. Everyone I spoke to was amazing. Made me feel so confident in my decision. And you can hear that they really care about getting you out of debt. Will forever be thankful. #1 customer service.
Reviewed July 8, 2020
Really helpful, made sure we understood all that was going to happen. Very happy right now. Max was very understanding even when we had stupid Questions. When I talked to the welcome call they also made sure all was understood.
Reviewed July 8, 2020
Everyone was very helpful. I had a lot of questions but Jeff answered all of them and put our minds at ease. I am hoping this program can get us back on track and ease some of the financial burden that debt was causing. Great customer service!
Reviewed July 8, 2020
I was set up on debt relief program in less than a couple of hours - it was transparent, and easy. I look forward to completing this program successfully, and becoming debt free. Michael and Adeline were very helpful, patient and professional - they answered all my questions. Appreciate the support.
Reviewed July 8, 2020
Consolidate debt to give financial relief. Steven and young lady who help with welcome call were very polite and easy to talk to. I live on social security and apparently got too much credit given to me. Now I can not make the payments and wish to get help.
Reviewed July 8, 2020
After working with Nathan who walked me through the program benefits, I breathed a huge sigh of relief. I received thorough information and by the time we were halfway through the information process, I was already excited to start. I will be debt free. And I’ll finally get to become a homeowner. Thank you!
Reviewed July 8, 2020
Your representative was very helpful and thorough. He answered all our questions we ask him about how it is going to affect us our credit later. We understood our credit rating will go down and if have any more questions later we can always call them. Thank you for wonderful service.
Reviewed July 8, 2020
The program was explained perfectly by John and again by Karen during the welcome. The friendliness and courtesy toward my needs was awesome. It made me feel like they genuinely wanted to help me. Look forward to being debt free.
Reviewed July 8, 2020
I had all my questions answered and thoroughly explained. Everyone I spoke with helped me feel better and confident with my decisions. Both representatives I spoke with made me feel like they would help in the future. I am very impressed.
Reviewed July 8, 2020
My CSR was very patient and understanding and explained everything to me. Everything was broken down to me so I can get a better idea of the debt I am facing, I hope this program works really well for me and I can see great results in the near future.
Reviewed July 8, 2020
National Debt Relief was great, they followed through, explained everything well and held my hand. They do an automatic payment and it has been great anytime I have any questions. I had four credit cards I gave them and two had been paid off. I haven't had any issues with them and I've recommended it to two other people. When considering a debt relief program, you should have a thorough understanding of what’s going on and every time that you get an offering, the company should contact you and let you know the loop. They also get the debt people to stop calling you and hounding you so much, which was cool. It’s stressful that you already know you're behind and you know you can't make it. But having these people call you all the time, it's sometimes worse.
Reviewed July 8, 2020
Amazing service. I have a lot of debt I was very embarrassed about but they did not make me feel bad about it and helped me figure out a plan that was best for me. I greatly appreciated this. Thank you.
Reviewed July 8, 2020
Very friendly and helpful. Everyone that I spoke to was very friendly and explained everything about the process of eliminating my debt. I would recommend anyone having financial hardship from mounting credit card debt go to this website. It can probably help you get back on your feet financially.
Reviewed July 8, 2020
It was very helpful to me. The people there are really understanding. They answered all my questions I had. Jay ** took all the time I needed to understand everything that was going to happen. If I had any questions he answered them for me and made sure I understood what was going to happen.
Reviewed July 8, 2020
The overall company is helping me get out of debt. The rep was friendly and kind. The rep walked me through the debt relief process step by step. The rep explained the entire debt relief process in a way that I could understand.
Reviewed July 8, 2020
This was my first time contacting someone about my debt. I talked to Chaz about everything I was going through and he was beyond helpful with the entire process, helping me understand it and letting me feel a sense of relief that I was going to get it all resolved very soon. AWESOME Customer service.
Reviewed July 8, 2020
They were very informative and helpful. They seemed robotic though having to read from a script. But you can tell they seem like genuinely nice people who just want to help others like me in hardship. I am thankful this program exists and me and my husband can try and knock out this debt and get back on track with debt and get our lives back.
Reviewed July 8, 2020
Wow. The process was quick and easy, and I had an answer within hours of calling. The specialist was patient, kind and understanding. Brighton ** is an asset to your company. I understand why the company is rated at 4.8 stars.
Reviewed July 8, 2020
I have been wanting to get out of debt but just don't know how so I tried filling up a form and National Debt Relief representative called me right away and gave me the option. I didn't even realize that I paid a minimum payment of $1200/month and with that, the principal isn't even moving. I lost my 2nd job that I resorted to consolidating my credit card debts.
Reviewed July 8, 2020
Both Gentlemen who helped me were the best of the best. Extra was very patient and clear in directions. Havier was polite, and very informative in providing directions and steps. I would recommend this way of debt relief to anyone who needs help.
Reviewed July 8, 2020
The entire application process was very thorough and easy. My client success team were very helpful, caring, transparent in letting me know the details that were involved and how the process will affect me and my future. My client success team made sure to go through all of the documents I was receiving and walked me through all the pages to ensure I understood what I was signing. At the completion of my application process I felt both relieved and a heavy weight was lifted off my shoulders.
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