National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 24, 2023
Lequitia is absolutely amazing!! She is knowledgeable, kind, patient. I have a weird work schedule, however she was able to meet when I could. I feel like she went out of her way and above and beyond what is required. I believe everyone could benefit from learning her style. She is the reason I followed through with this program. Love her!!!
Reviewed April 24, 2023
The representative was very professional and I’m so happy that I Contact you and I did read some of the reviews and I like what I read. I was showing the reviews to some friends of mine’s and they are going to sign up too.
Reviewed April 24, 2023
My experience was incredible. Xavier helped me through everything I needed to know. He explained to exactly what to do and what was going to happen. You could tell he truly cared about my situation. He talked me through the whole process. I felt very comfortable doing business with your company. I would recommend NDR to anyone in my similar predicament. Thank you for caring.
Reviewed April 24, 2023
Steve was very helpful on the phone. He explained the process and made it easy to understand. I had a lot of questions about the process and was unsure of the process. I had some misgivings but felt this is the necessary step at this point.
Reviewed April 24, 2023
Was a great experience and all my questions were answered very well. I was taken through the whole process very expertly and to my satisfaction. The person I spoke with was very patient with me, it was a pleasure to have him help me filling out everything. I am very satisfied!
Reviewed April 24, 2023
The amount of fees that have been taken out of my account is crazy! I pay monthly fees and then was just charged an extra almost $1k in fees for this service. The due dates are not set. They are randomly pulled every 2 weeks or so and they are always opposite of my actual payday. When I was first signed up and told it would be pulled on my payday every 2 weeks. I have called to get it changed and was told they're unable to change it. Extremely disappointed in that as now I'm constantly charged an overdraft fee every single time on top of their inconsistent payment dates.
Hi Shelly,
Thank you for reaching out to share your experience. Negotiation fees are only due when an account is settled and sometimes the fee is split up. Our fee structure is described in detail in your signed agreement and was reviewed at the time of enrollment.A member of our client success team will be reaching out to answer any questions you may have, but you can feel free to give us a call at 888-660-7427.
We look forward to assisting you.
Sincerely,National Debt Relief
Reviewed April 23, 2023
I saw the National Debt Relief advertisement and had No idea that I was signing up for this program. I‘m glad I did. Hopefully less stress. I was in a program before and help me. However, I wasn’t expecting to entered so soon.
Reviewed April 23, 2023
We went to National Debt Relief because we were way over our heads in debt. Every month we had to borrow more just to make ends meet. It was unsustainable and only getting worse. We couldn’t see any way out. National Debt Relief has given us a path to being debt free in 48 months or less while building up savings. Our stress levels are better than they have been in a very long time.
Reviewed April 23, 2023
Azra was wonderful helping me understand the process and explaining the process! I would highly recommend this debt relief company! Thank you for all the support! Call National Debt Relief if you find yourself in a difficult situation and they will be honest and help if you are a candidate. I’m so glad I called!
Reviewed April 23, 2023
Mr. Micah ** walk me through every step. It was truly worth it. It was my pleasure speaking with such a person with whom you can tell he knew the business as well as he did. And I will refer anyone time,.
Reviewed April 23, 2023
This process was the easiest thing I’ve ever done in my life. The customer service I revived was truly amazing. The way the graphs and process was explained left me with no questions but how do I apply? I truly couldn’t be any happier with the service and help I received.
Reviewed April 22, 2023
Chris was very helpful in assisting me sign up for the program. I look forward to being debt free and finishing my program. So far I would consider recommending this company. All my questions were answered professionally and promptly. I know this program will help me achieve the financial goal I'm working for.
Reviewed April 22, 2023
The process is easy enough. What I’m having trouble with is the number of reps calling me even though I am working with a designated person. I’m receiving far too many emails!! They are constant each day and I’m at the point I want to block all of them!!! There’s absolutely no reason for them or the calls!
Thank you for sharing your experience and we apologize for the inconvenience. This will be reviewed and taken care of for you.
Regards,
National Debt Relief
Reviewed April 22, 2023
Happy that we found NDR, they helped get the total of the debt reduced by several thousand dollars and we now pay a monthly payment we can afford. They handle things very well. They were courteous and helped with any questions we had. And if you call them you get a real live person to help with anything you may need.
Reviewed April 22, 2023
Excellent support caring and understanding. Patient and good listener. Walk through the contract to understand it. Explaining to understand and I was comfortable with it. I would definitely recommend National to all friends and family. Also, very please with the understanding to wait extra month to pay on debt.
Reviewed April 22, 2023
Thanks Justin. What a wonderful help you were in this process. I can't thank you enough. I feel better about my finances than I have in a long time. I appreciate all you have done. I was struggling with this decision, you made things very clean. It was a much easier process than what I had thought.
Paul **
Reviewed April 22, 2023
I’ve been very frustrated and overwhelmed being maxed out with my credit cards due to a horrendous case of long Covid-19, a relapse, associated medical issues, and recently I suffered a stroke and had surgery on a Carotid artery! Finding this service has been a total relief. The first person I spoke with guided me through the application process with complete courtesy, patience and knowledge. Answered all my questions in a professional matter! So far so good.
Reviewed April 22, 2023
Lamell ** was beyond amazing when it came to customer service. This was something I wasn't sure of but after he went step by step with me I felt very confident in making the decision to move forward. Lamell went above and beyond to help and explain everything to me. Thank you!
Reviewed April 22, 2023
I was drowning. NDR helped me with one phone call! Set up was simple and easy and the staff was helpful, encouraging and reassuring. They are not there to judge or shame you, they are there to help. Plus, you get to tell your creditors you are now working with NDR. They are not allowed to harass you after that!
Reviewed April 22, 2023
She did a amazing job. Answered all my questions even when I asked them twice. And changed my mind on things. And walked me through the sign up process. She kept asking me if I had more questions. She was very pleasant and helpful.
Reviewed April 22, 2023
Marquis was great. He made me feel comfortable about making the difficult decision to ask for help. I am looking forward to my journey to getting debt free. They were able to get me all the information I needed to make my decision.
Reviewed April 22, 2023
When I signed up I wasn't given the choice of one payment a month. Just told payments would be every 2 weeks. I only get paid once a month and with 30 to 31 days in a month my payment sometimes would fall before my pay day. I have been told that to have my payments taken out once a month I will have to call every other month to set this up. Your system won't allow it to go further than 2 months. This is not very convenient for me. Please work on this for me.
Reviewed April 22, 2023
The rep I spoke to was very personable. Put me at ease immediately. Very knowledgeable & helpful. I would highly recommend to anyone feeling the squeeze of debt to contact this company & answer your phone when they reach out.
Reviewed April 22, 2023
Knowledgeable helpful and to the point overall professional experience. I was walked through by the hand and explained in detail as to what to expect. The monthly payment was well within my budget. My handler was very professional and kind. I look forward to seeing the outcome from this entire experience.
Reviewed April 22, 2023
Everyone has been super helpful. Great service! I was nervous about attacking my credit card mountain and From the start, everyone I have talked to has been very helpful and kind. I will definitely recommend to my friends and family members. No person wants to have to attack things like this with people they can't be themselves with.
Reviewed April 22, 2023
Right now I just want things to go smoothly and correctly for us to get out of debt as soon as possible. I believe this company is the answer for us. My only problems is with my wife who has had 3 strokes and has “Short Term Memory Loss”, and doesn’t understand all we are trying to accomplish. But we are working on it. Thanks to this great company.
Reviewed April 21, 2023
I just signed up for the program a week ago so results are pending but between my initial phone call, the follow emails, I am very encouraged & optimistic, sleeping much better at night, knowing my debt will soon be paid off and behind me.
Reviewed April 21, 2023
Representative was very polite and professional. He helped me to decide which accounts should be added to the program. He discussed with me how I got into my situation. We discussed programs that would help me to better my situation.
Reviewed April 21, 2023
Garrett was very sweet & patient with me. I'm sure you have other people that just don't want to give up control or go overdue on bills, etc. etc. I got my credit scores up and was paying everything good & now I can't and did not know what to do. I think this is going to help.
Reviewed April 21, 2023
I was very leery of checking into these debt relief companies, but I had dug myself a hole so deep with debt that I was having trouble paying everything every month. By the time all my monthly bills were paid and the necessities were figured, I ended up living on credit cards for the rest of each month. It became a vicious cycle and was stressing me out. After talking to Jonathan ** I felt much more comfortable and proceeded to let him help me with a plan. I hope it works well!
Reviewed April 21, 2023
Very helpful and informative. Able to answer any questions. I receive updates regularly with complete information on how I am doing with account and I am informed when they pay off a creditor. I am also informed when they get a settlement offer.
Reviewed April 21, 2023
I shouldn’t have hesitated-was suffering financially & felt almost immediate relief after my 1st contact with National Debt Relief. Thank you for all your patience Mark **. All information was emailed, my steps were minimal, and follow up customer service excellence as an email went to spa but I signed the necessary document. Have you tried resolving things on your own? Do Not Wait!
Reviewed April 21, 2023
Called customer service about why my payment was showing that it hadn’t come out. She explained that it will take up to 3 days however assured me that it was requested for withdraw from my account. She set my mind at ease
Reviewed April 21, 2023
I can’t get no recalls from anyone out there. I need to know something about one of my creditors. I don’t know what else to say because I don’t have much to say so have someone to call me like Mr **. He will do.
Reviewed April 21, 2023
So far all reps has been so understanding and helpful. Hopefully by the end of the year I will see a great change with my credit! This was a big step for me in getting myself and credit under control!
Reviewed April 21, 2023
I thought your response to my issues had priority and as of today, very little has been done to resolve my debt issues. Now you want me to submit 40 words to show my dissatisfaction. Results speak louder than words. Try to respond to my concerns.
Reviewed April 21, 2023
Everyone I've spoke to in the company was helpful and willing to explain things I had questions about. It is always a pleasure to speak with the associates. I'm contacted whenever there are changes and possible offers available for settlements.
Reviewed April 21, 2023
These people are awesome. I had Ms. Lumpkin and she was compassionate and amazing. She eased me into on what to expect and explained things so thoroughly. Everything was reviewed and any questions I had she was prepared and answered them. I left understanding what I was getting into which is amazing.
Reviewed April 18, 2023
I spent several days spinning out of control not knowing where to turn for relief from the hole I had dug myself into. Contacting several different people and companies with no viable solution, I was getting more and more depressed and frustrated. I finally came across National Debt Relief and someone heard me, saw who I was and gave me hope. After going through my situation they could help me. I no longer feel hopeless and have no more stress and depression.
Reviewed April 16, 2023
The entire process has been so easy. The first agent was very patient. He explained the whole process thoroughly and answered all of my questions. Everyone I've spoken to has been really nice and knowledgeable. I feel like I can get my life back on track now.
Reviewed April 13, 2023
Spoke with Ronald concerning adding a new creditor to my debt, he assured me what to do once I get a updated statement and also made me feel better about this huge step I'm taking on to get a hold of my financial situation.
Reviewed April 13, 2023
I'm good. The gentleman that helped me and was very thorough in the description of the services I was offered and agreed to. Also all the follow up work has been very helpful and informative,. Would recommend your services.
Reviewed April 12, 2023
I have been seeing advertisements on tv, so I did my research. And finally called and got started immediately. Very happy and already feeling less stressed. The gentleman that helped me explained everything thoroughly and was very knowledgeable. I thank you so much.
Reviewed April 12, 2023
Deciding to go with NDR has been such a load off my mind and heart. The rep that walked me through was very thorough and easy to understand which made it easier to make my decision to apply. I just look forward to keep my debt down and since concentrate on daily living instead of daily worry.
Reviewed April 12, 2023
National Debt works with creditors to cut your debt in half, offering low payments that work best with your finances and payment schedule. They provide a number you can give to creditors who will now deal with National directly, saving the hassle of harassing calls from the collections dept of your creditors. In 4 months you'll have paid off at least one creditor and within 6, will see a positive credit rating. You've the option to pay off debt within 24 to 48 months. National assertively negotiated settlements on your behalf that save thousands of dollars. They have AAA rating from the Better Business Bureau. I did my research thoroughly before I signed on with them and highly satisfied..
Reviewed April 12, 2023
I really enjoyed working with Rudy. Rudy explain very thorough. I was able to understand everything he was explaining to me. I had no trouble following his every instruction. I’m grateful for Rudy’s help in getting debt-free. Thanks to Rudy.
Reviewed April 12, 2023
Everyone was very professional and help me walk through this process, as I am not electronic savvy. If I had a question later, everyone was very prompt and pleasant to talk to to assist me and help me out because as a 72 year old I do not know a lot about electronic and online procedures. And I am very happy with them.

Reviewed April 11, 2023
Direct deposit to Chime... Though I am unavailable to be credited to my chime but I'm still hoping and I will be more glad if my personal loan can be deposit into my chime account. Thanks. Have a wonderful day.
Reviewed April 11, 2023
The welcome kit is incomplete & hard to understand unless you have an advanced degree in accounting. The website has no direct answers & it is impossible to reach anyone via phone. One is forced to trust to luck that this program will work as originally described.
Dear Steven,
Thank you for reaching out regarding your welcome kit. A member of our client success team will reach out and can answer any questions you have and help you walk through the portal online.
Alternatively, you can call us directly at 888-660-7427.
We look forward to speaking with you!
Sincerely,National Debt Relief
Reviewed April 11, 2023
Thanks for your help, hope all goes well with me, this is one of my biggest goals, to get out of debt, so I can be able to do, what I really want to do and also be free out of debt, many thanks to Mr. Andrew ** debt specialist.
Reviewed April 11, 2023
Our representative, Ms. Jenni **, was very helpful. Anything that involves large decisions around money makes me nervous. Ms. ** was very thorough, personable, and kind during the process. Ms. ** made the process effortless, easy, and clear to understand, making us feel secure in our decisions. We greatly appreciate all of her assistance!
Reviewed April 11, 2023
The guy that explain everything, details, word from word was very professorial, and his name is Donnell **. I would recommend people to National Debt. They got your mind, soul, body right. All you need one call that's all, I guarantee you won't go wrong.
Reviewed April 11, 2023
I’m a new client. When setting up my account with Andrew there were a lot of details and I know every effort was made to keep things clear and uncomplicated. That said, when the time came to make my first deposit to my savings account, I blanked on the details. I called NDR for help and barely had to wait any time at all for help. KrisAnne was friendly and direct, quick to understand my problem. She verified that I had already set up my banking details and that the first payment was underway. She answered every question I had and as a result I feel better than ever about my decision to rely on National Debt Relief.
Reviewed April 11, 2023
Thanks for helping me out. I hope we resolve my issues with the debtors I owe so I can get on with my life and never mess up again. Well that is about all I have to say and hope all my problems get resolved over upcoming years so again Thanks.
Reviewed April 11, 2023
Experience was quick and easy. Professional and easy to talk to personnel. Helpful updates. I would recommend this service to anyone who got in trouble and over their heads with credit card. So far everything’s been good. The only trouble I’ve had thus far is filling out this questionnaire.
Reviewed April 11, 2023
I was very pleased with a great customer service. Thank you so much for your assistance. I also received a follow up call. Thank you so much for your assistance. I would highly recommend the services to friends and family.
Reviewed April 11, 2023
Drowning in debt is no fun, I really appreciate your help on settling the first of four credit cards I enrolled. Looking forward to more results. It's really great to know that there are services that can help you out.... Hopefully really soon I'll be debt free.... Many thanks!
Reviewed April 11, 2023
They are very courteous and professional looking forward to working with them and the relief I will have when all is said and done. Haven't been able to get any help from anyone or anybody so I'm really excited about getting this up and running
Reviewed April 11, 2023
So far, my experience with National Debt Relief has been outstanding. Their customer service is hands-down, one of the best. I have already lost some of my anxiety after just a few days talking with them. I am now looking towards the future without a panic attack.
Reviewed April 11, 2023
Asked about how to switch my bank account. The person that I was talking to was very helpful and polite and very professional and very knowledgeable about what I needed help with. I wish every customer service person was as polite like she was.
Reviewed April 11, 2023
The set-up for this service was smoothly professional and I felt the greatest confidence in the agents: Jenny as first. I have received a few phone calls to get through signing documents and confirmation of creditors. I received the welcome package with the tips of dealing with creditors which was helpful. Interestingly enough, the suggestion that I replace my phone number with the NDR credit phone # was brilliant. Except for Paypal. They were not cooperative on the website; however, I found a way around that. (They still had my old phone number from two years ago, so I didn't change it). I have not been pestered by creditor calls or emails yet, but I'm sure they will come. At this point, things are efficient so far. I can only hope NDR follows through with their excellent customer service I've witnessed, so as to relieve some of the stress I've been suffering. Thank you at this point.
Reviewed April 11, 2023
The people at NDR are more accommodating than I ever expected. Gracious, kind, sincere, and incredibly helpful. I was at a loss as to what I needed to do to get my credit and life in order. After living through the Dixie Fire and losing my job in the process - I felt like I was drowning in debt and utter loss. NDR helped me get back on my feet.
Reviewed April 10, 2023
They ruin your credit, try and "offer" a solution with a loan with an enormous APR. Take fees left and right, do not help in any legal affairs they caused. One started you cannot get out. Settled my accounts for way more than I would have without them. DON'T TRUST THEM!
Reviewed April 6, 2023
Brian was accurate, concerned and confident. Asked all the right questions and reviewed the answers completely. Discussed the options and helped reason the appropriate answer without assuming the decision process. Very professional and concerned with the proper decision.
Reviewed March 16, 2023
I called the company and received a well executed sales pitch that convinced me they were the company to go with. What they don't explain to you is that once you follow their instructions to discontinue paying on your debts so they can negotiate a settlement that the settlement they negotiate includes interest when negotiated provides a settlement that is basically the initial amount you had in debt when you signed up with them PLUS their fees. They also told me the amount I should pay (which the sales person determined) to be out of debt in twenty four months sounding much like a guarantee.
I am now on year three and do not see an end until hopefully next year BUT! They have yet to negotiate with all my debtors. When I brought this to their attention I was told the only solution was to up my monthly payments. Which I cannot. Which they knew during the pitch. Given the option I would have been more diligent in my research and understanding of exactly what I had signed up for. I suggest you take the time before signing.
Reviewed March 8, 2023
Hello, So the last time I called the 1800 number the gentleman that was helping me was rude and short. Not sure why but he kept getting bothered by any question I would ask. After a short time I just gave up and said goodbye.
Hi Marco,
Thank you for your feedback. We apologize if you had an unpleasant experience. A member of our Client Success Team will be reaching out to further assist you.
Sincerely,National Debt Relief
Reviewed Feb. 2, 2023
The enrollment process was good. A good salesman talked to me about it. But as far as the communication, it’s not very good with my creditors, myself, and National Debt Relief. NDR said that they sent letters out to everybody, but nobody's gotten one yet. I tell my creditors to talk to NDR and that they got a power of attorney. I said, “You gotta understand the fact that I went through hardship financially.” They said, “Okay. We'll have them give us a call.” I do that but nothing ever happens.
Hi Pete,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. At the time of enrollment, we strive to set proper expectations for our clients.The timeframe for the start of negotiations proceedings is typically 4-6 months from enrollment, as your accounts need to become delinquent in order to qualify for a settlement. In regard to communication between National Debt Relief and your creditors, they are reached out to based on the creditor and age of delinquency.
A member of our Client Success team will be reaching out to discuss your concerns, but you can also call us directly at 888-660-7427.
We look forward to speaking with you.
Sincerely,National Debt Relief
Reviewed Feb. 2, 2023
The rep was fantastic. He explained to me exactly how the process was going to work. All my credit was put together, and I just pay a certain amount a month. It's like doing a savings for myself and when they reach a certain amount of money, they will talk to my creditors and see if could lower down the payment. It worked out really nice. Instead of making one big payment, I make two payments monthly, on the 15th and the 30th, and I feel more relaxed. I make sure that the money is in the account when it's supposed to be there. They already helped me with one of my credit card cancellations, and I'm really excited that it's working for me. National Debt Relief is really good, and the service isn't very expensive. If I would have done it on my own, I would be in debt forever.
Hi, thank you for the review. We love when our clients take the time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Jan. 2, 2023
This amount you guys are taking from my account every 2 weeks is putting me in the poor house. It's creating more problems than it's worth. I wished I had never signed up. I wish I could lower the amount you pay biweekly..it's killing my pocket to pay over $300 monthly to get out of debt? While I am paying bills that I am paying every month. How can you guys help me when you keep me broke? I am confused.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Dec. 15, 2022
5 years ago I lost the love of my life and thought the world was ending. I was struggling with debt and didn't know what to do till I seen an ad. 4 years ago I entered into program which I was scared at first. But after talking with someone who was very pleasant got started and 4 yrs later I'm debt free and what a good feeling. It is like hitting the lottery and yes I will recommend this program to anyone who needs help. Thanks National Debt.
Reviewed Dec. 2, 2022
The agent was asking me question about what I was needing help with. I was telling about my car loan, my small personal loan and, 2 credit cards. I told him about how much debt that I had and then lost connection. I have a friend who was doing the same thing. She said they were in the middle of the call and that when they were about finish that she got disconnected. I wanted to research and see if this happened to anyone else or every one.
Dear Ms. Pearson,
After further looking into this matter, we were able to determine that the call was dropped due to a system issue. We welcome you to please give us a call at 888-660-7427. We would be more than happy to continue the call and get you on your way to being debt free. Please accept our apologies for any inconvenience this has caused you.We hope to hear from you soon.
Sincerely,National Debt Relief
___________________
Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.
Reviewed Nov. 23, 2022
Had a great person helping me set up my account and now we are working through the process and they are there when I need them. Sherry has been great and the amount I will pay using this company will be so much easier on my family.
Reviewed Nov. 22, 2022
Called today regarding an e-mail message that was received stating that my account was being closed for nonpayment. Upon discussing this with the representative, it was discovered that this was a fake message and that it had not come from National Debt Relief. The representative's assistance and reassurance helped me to relax and block the fake e-mail message. Thank you for the great service and the kind words.
Reviewed Nov. 10, 2022
I got into a lot of debt when my husband died in 2019. NDR has helped me settle several debts for much less than the original amounts. They are continuing to help with my debt. Let them help you get your life back to normal.
Reviewed Nov. 9, 2022
Vanessa was extremely helpful and put me at complete ease on my new journey to become debt free. The whole process has been very smooth indeed I would recommend this service to my friends and family. I look forward to working with you to help my financial future and appreciate all you are doing to help me reach my goals
Reviewed Nov. 8, 2022
I was completely overwhelmed with small loan and credit card debt. I had heard that National Debt Relief was the best option out there. I reached out online and was immediately connected with David, who is by far the most kind, sympathetic, and helpful person I've met. Unlike others, he didn't make me feel more hopeless than I did already. He walked me through the entire process, told me all my options, and explained what would be my best options. He was very honest and upfront with my situation and found me a plan where I could pay back my debtors in a timeframe and with a payment plan I could afford AND be able to have money for groceries each month. Getting breathing room in my budget again felt like a miracle. I'm still very early in the process, but am very pleased. I would recommend National Debt Relief and David to anyone who is literally suffering with debt and feeling like there's no light at the end of the tunnel.
Reviewed Nov. 8, 2022
I am so relieved that I was able to talk with Mr. Freddy ** and not be ashamed of my debt and age. Knowing that someone was kind and spoke with encouragement that this Debt Resolution Program could assist me in making my life better. Mr. Freddy ** you rock.
Reviewed Nov. 8, 2022
Nathan was so very helpful to me. I felt like I was talking with someone who cared and not just a phone operator. He truly guided me, answered all of my questions and made me feel like I could truly trust this decision amidst the guilt I was already feeling by being almost defeated by my debt. He was above and beyond anything I was imagining with this process.
Reviewed Nov. 8, 2022
I would really like to do my review a little further into the process rather than the day I signed up but just like many others and you will be feeling, thank goodness there is a way out of heavy debt when something happens in your life and these people explain everything clearly, they answer questions, they are kind and nonjudgmental. They saved me from a place where I was just digging a deeper hole.
Reviewed Nov. 7, 2022
Dale was very helpful and spent a lot of time with me and showed professionalism through the long application process. He did explain details in full and I appreciate his attitude and friendliness! He reviewed the entire contract with me and pointed out all the important details of the contract, I would recommend him to anyone who is in need of debt relief; he is an asset to this company!
Reviewed Nov. 7, 2022
Josh was very succinct and made sure to ask questions and leave space for any concerns I had. I was able to complete the paperwork at the same time. The payments we Worked out were well within my budget. Would highly recommend!
Reviewed Nov. 7, 2022
I had an amazing experience with National debt relief. Jordan explained everything to me and took his time ensuring I understood everything. He made me feel so comfortable and at ease with my situation. I already feel so much relief with the plan we created and am eager to start the program and get some financial freedom back.
Reviewed Nov. 7, 2022
Danny was easy to talk to. He put me at ease. I wasn't sure if I would qualify. It was scary. He put my mind at ease and moved on. Seemed like a lot of things to consider but I was so happy that I did it and put my mind and heart at ease.
Reviewed Nov. 7, 2022
The agent was super helpful and patient with me. I got all my questions answered. She has excellent customer service, very polite and listening to my concerns. The process was fast and straightforward. I didn't feel being judged while I talked to her. I am excited to be debt free soon. Thank you for the help.
Reviewed Nov. 7, 2022
I want to say my helper was excellent. Very informative and helpful. His knowledge of the program was on point. With his customer service and expertise was very helpful. Thank you Debt relief for making a change in my life.
Reviewed Nov. 6, 2022
They talk you through it all and make sure you know what is going on. I am looking forward to the program and hope it works as advertised. The financial relief it is providing is absolutely life changing. Like a weight has been lifted off my shoulders that I have been carrying for far too long.
Reviewed Nov. 6, 2022
Our experience working with David was really pleasurable. He was professional, friendly and thorough in explaining the program to us. We are very pleased to have engaged with NDR. Clearly the many positive reviews we read were well deserved. We would definitely recommend NDR to anyone facing issues with unmanageable debt.
Reviewed Nov. 5, 2022
I have just applied for the program so I have yet to experience what is going to happen. I am very nervous about the next few months but I have hope now and Jeremy explained the process very well. Again.. it is too early to really comment on my situation other than he was super nice and very patient and went through everything in the paperwork. I will leave another review later when things really start lining out. But I have hope now where there wasn't previously.
Reviewed Nov. 5, 2022
They were so kind to me on the phone, and they knew exactly what I was talking about and what I was going through. I was so happy I made this decision to use this company to help me in this time of need.
Reviewed Nov. 5, 2022
We just enrolled in the program and so I cannot review on any outcomes but I will definitely say that the representative took their time and were so patient in answering all of our questions. It definitely helped put us at ease in making our decision. He was very detailed and made sure we were aware of everything. He also made sure we had all the resources we needed if we ever did have any more concerns or who/ where we needed to contact for other things that might come up. So far great experience. Thank you Lamell!
Reviewed Nov. 5, 2022
Enrollment went very well and smoothly. I must say the agent help out very well with good research and advice on some items I had questions with. I must recommend National Debt Relief program to people In need of debt relief.
Reviewed Nov. 4, 2022
I was referred to NDR by a relative. I never thought I would be in this situation and scared. NDR changed all that. They have given me hope for my future. Thank you to your personnel. Can't wait to get this resolved.
Reviewed Nov. 4, 2022
I had an great experience with you guys. I had an great experience National Debt Relief. I really enjoyed the person I talked to through a Turbodebt. And would highly recommend you guys to anybody that is in a financial hardship.
Reviewed Nov. 4, 2022
Colin was wonderful to work with and explained the whole program to me in great detail. The process took several weeks as I had a lot of questions. This wasn't an easy decision for me, but Colin helped me to understand how to best get out of horrible debt, but still pay on the credit cards.
Reviewed Nov. 4, 2022
Brandon N. was awesome. Explained to me to the T was very understanding and helpful… Great Job. He knew I had another place to be at and called me this morning to finish up… Thank you National Debt Relief for accepting me.
Reviewed Nov. 4, 2022
I was assisted by Lisa ** and she was so amazing in helping me, I did not feel judged whatsoever in the process of looking at my debt. She really helped me feel better and I no longer have that extreme stress I was feeling prior to getting in touch with NDR.
Reviewed Nov. 4, 2022
I took the plunge and decided to take my debt head-on. I was just reading reviews about NDR online and quickly became interested in seeing if they were a good option for me. I was called right away and first rep took my basic information then passed it on to the next level, I had the pleasure of Working with Jordan G. She was amazing, and kind and so soft-spoken, she made me feel like I wasn't alone in all my debt and I could finally see a light at the end of the tunnel. Communication was great and I never felt judged or taken advantage of. Very transparent and very reassuring!! I don't wish for anyone to be in the position to have to call NDR, BUT if you are looking for help, and think you are ready to accept their help, this company is amazing! They walk you through step by step and make sure you understand everything. Again, very transparent, they don't hide anything. I'm looking forward to being debt free in just a few short years!
Reviewed Nov. 3, 2022
They were very professional and helpful. They took their time with me. Very helpful. Devin was very helpful with the process. Adam took his time with me and waited on to use my tablet that I was having problems with but we got it done. I really appreciate everything they did. Thanks guys.
Reviewed Nov. 3, 2022
Yesterday I got a call from NDR. I answered and told him everything that was going on with me. He then responded with great empathy toward my situation. He was a great listener and great help. I am thankful for him and the service he gave.
Reviewed Nov. 3, 2022
NDR has been great to work with. Leigh ** was very patient and thorough, and made sure I understood the program completely. The process was easy and was completed within the same day. I am relieved that I am one big step closer to being debt-free. Thank you NDR!
Reviewed Nov. 3, 2022
As a single mother receiving no child support I have been struggling with making minimum monthly credit card payments. Enrolling in this program was super easy. The representative I spoke with over the phone, Franklin, was very polite, professional, informative, caring and assuring. I'm looking forward to being debt free and being able to put money away into savings.
Reviewed Nov. 3, 2022
They were very clear and thorough when explaining the program. They were professional and friendly without judgement. I feel confident this is a program that genuinely wants to help me. My payments were drastically reduced and I will be debt free in more than half the time I would with be without it. Thank you.
Reviewed Nov. 2, 2022
My agent name was Lisa. She was exceptional, knowledgeable, professional the entire time. She was extremely patient with me. My grandson kept interrupting me and crying as Lisa was explaining things. I had to ask her on several occasions to please repeat herself and forgive my grandson. She replied, "No problem, I understand." Didn't mind repeating herself to me. She is just an amazing person!!
Reviewed Nov. 2, 2022
I have enrolled debt with National Debt Relief. Per a conversation with them in October - they requested I deposit a $1500 lump sum to clear up the last creditor of my debt. At first, I didn't have the money to do it so I declined. I realized I could do it in an effort to close the account as soon as possible and called back. When I spoke to them I was told this was to clear a debt. When I called after depositing the money, I was also told this would clear my debt. They took the $1500 deposit and had $2200 in my account which they told me was what was needed to clear up this account and that this offer was from the company (Chase Bank) themselves.
After two weeks with no contact, I called to find out what was going on and I was told it was never sent to the creditor. They submitted it immediately. Shortly after a staff member called and stated I needed to deposit $700 additional to clear the remainder of the Chase account. I was told multiple times there was a creditor offer for $2200 to settle the account, and not they are asking for additional money. This seems to be the go getting for this company when people get close to paying off all their debt.
We are so sorry to hear that you are unhappy with the experience you are having with National Debt Relief and we thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.
Reviewed Nov. 2, 2022
Very good experience. The person I dealt with was very kind, patient and answered many questions. I am thankful to be on the right road. Appreciate there is a program which is really there to help those of us that have found ourselves in need of knowledgeable assistance.
Reviewed Nov. 1, 2022
Pay Dates will be twice a month @ 325.50 to equal 651.50 monthly. I have the future schedule for the pay dates from November 1, 2022 to October 30, 2023. Customer Service is outstanding. I am confident that NDR will help me in any way to accomplish my goal of being debt free eventually.
Reviewed Nov. 1, 2022
Well known company and they follow thru to make it a professional experience. Yes I would recommend this company to others. Representatives also follow up to make sure you're on track and are ready to assist you in any way they can. Very professional and friendly staff and always ready to help you.
Reviewed Nov. 1, 2022
My experience was wonderful, Kim ** was very helpful and called when she was going to be calling at a later time due to her helping with person. She answered my questions and explained everything clearly enough for my to understand. She was also very nice, respectful, kind, friendly.
Reviewed Nov. 1, 2022
National Debt Relief was quick to respond. William was very knowledgeable and was ready and able to assist me with my needs. He was understanding and willing to listen to my concerns and alleviate my apprehension. I feel comfortable with the terms of my plan and relief at the prospect of becoming debt free.
Reviewed Nov. 1, 2022
Michael made everything simple, efficient and kinda fun with his outgoing personality. Great experience so far! He followed up when he said he would and walked me thru the entire process. Everything was clearly emailed to me as well so I can know exactly what to expect.
Reviewed Oct. 31, 2022
I was very skeptical at first. After speaking to Harrison and he answered my questions I was more relaxed. He is very knowledgeable. He took his time and read each page of contract with me and asked if I understood or had any questions.
Reviewed Oct. 31, 2022
Explain everything to where I could understand. Would recommend to family and friends. Saved me money at the end of the month. I am a widow living on a reduce income. Very polite and helpful. Just hard signing name on iPad.
Reviewed Oct. 31, 2022
Got answers to my questions. Questions answered. My answers received positive feedback. Didn’t have to wait long on phone. Went by quickly. Felt relieved about debt relief. Would recommend to everyone in debt. Anyone in debt should call them. Would not regret that choice. Find relief now. Don’t let debt ruin your life. It isn’t worth it.
Reviewed Oct. 30, 2022
I would like to thank agent Adan **, for his professionalism, for all the attention and energy, he put into helping me and guiding me through to the end of this process. I feel less stressed today. I got a good experience and I will recommend this program to my friends.
Reviewed Oct. 30, 2022
A very simple process with a very knowledgeable and friendly staff. They answered all my questions and walked me through the process. Kimberly took her time and worked with my tight schedule and arranged a time that was both convenient for her and myself (Which was on Sunday morning). I feel with NDR I am on the right path to reach my financial relief goals.
Reviewed Oct. 30, 2022
Extremely helpful and very pleasant and very helpful. I would recommend this to anyone that has need. I had a great experience he help me very much to get registered into the program. I’m very thankful that there is a way that I can become debt-free and I’m hoping this is the program for me.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 30, 2022
I am glad, I found I a way how to reduce my credit payment monthly. Until a friend of mine referred this site of debt relief to help exactly what I need. Thank you so much. And I know my credit score Going down. But in time it will come up back in track again. As long I can paid off debt within 48 month.
Reviewed Oct. 29, 2022
My experience with National Debt Relief was amazing! I sent my application in and within less than a minute I got a call from them. She was very professional and thorough in explaining how the process works, and I felt comfortable that they were gonna take care of my situation, then that day she helped me get approved and now I’m on my journey with NDR. Thanks!!!
Reviewed Oct. 28, 2022
Mr Todd, was very informative and patient, and truly knows to help the client with understanding. Great personality, good listener, Had explanations for my questions, overall seemed to be a very nice gentleman. Thanks for your kindness Todd. God Bless.
Reviewed Oct. 28, 2022
Lisa was very helpful, kind, professional, and thorough. She talked me through the whole process and made sure to answer any questions I had along the way. She made herself available when I was and called me back when we got disconnected. Thank you for your help.
Reviewed Oct. 28, 2022
Teri ** walked me through the process and made this unpleasant experience easy and actually made it pleasant. I hope no one has to experience the debt I have, but I will recommend National Debt Relief to all that do.
Reviewed Oct. 28, 2022
NDR has help me since the beginning, I'm very happy with what I've accomplished thanks to them. I would definitely recommend them to my family and friends that needs help consolidating debt. I've made a great decision by choosing NDR.
Reviewed Oct. 28, 2022
My name is **. The person assisting me in this program is miss Ayisha **. I am saying this about Ayisha ** because she is amazing, she caring smart and most importantly she value human being and that means a lot to me. Thank you very much, miss Ayisha **.
Reviewed Oct. 28, 2022
Great experience, everything was explained perfectly. Detail by detail, he gave me different plans to see what was better for me. Gus did a great job, he helped me go through the application step by step. We got everything done in a short time. I was impressed, overall I was satisfied with the whole process.
Reviewed Oct. 27, 2022
I was sold the contract by Lesley **. He was cordial and helpful. I have decided to cancel the contract. I am cancelling the contract within 2 days of signing. I trust that this will be managed in a timely manner. I wish to consider other options.
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed Oct. 27, 2022
I had such a great experience speaking to the representative on the phone to consolidate my credit cards. I feel so much better and see a light at the end of the tunnel. I would recommend to anyone struggling with credit card debt to call. Thank you for helping me.
Reviewed Oct. 27, 2022
I couldn't really appreciate the approach and I think the agents could be more knowledgeable about things such as taxes and how this process would affect that. I wanted to have peace of mind at the end of the conversation but I was a little anxious not only because I am a little afraid to go this route concerning my debt, but also because the individual that I spoke with was a bit pushy and sometimes said things with little tact concerning my financial situation.
Nothing he said to me about my circumstances was new to me but the way that he went about it in order to sell the service just wasn't desirable. I wanted to be sure that I was making the right decision so I wanted to go over things and get back to him the next day which was my plan but I felt rushed into it as he told me he would give me 30 minutes to think it over. I don't know if his paycheck depends on signing people up for this service but he was going for blood. I didn't care for the way that he chose to persuade me but I do think that this might be a good way to get closer to my short term financial goals.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 27, 2022
I am so very thankful that your company is being kind enough to help me with my credit card debt. This has saved me and my charges for the month. Stephanie was so very helpful to me. She helped me get through my phone to where I needed to be. She did a great job of reading all the information and actually got me through my phone! I would definitely recommend her to everyone! Thank you so very very much.
Reviewed Oct. 27, 2022
Andrea ** was so nice, helpful and very thorough. I couldn’t have asked for a better rep. She explained all aspects of the program, took her time as well as answered all my questions. We even had good conversation other than the program itself, Kudos to you Andre **. keep up the good work!!!!
Reviewed Oct. 27, 2022
Edwin was so great in helping me. He made everything easy and really listened to me. I needed him to call back in the middle of the conversation and he completely understood and worked with me being flexible and patient.
Reviewed Oct. 27, 2022
I filled out a questionnaire on Facebook & the gentleman that called me was OUTSTANDING!!! Micky ** did an amazing job, he explained everything to me. I was nervous when I was talking to him, but he made me feel at ease.
Reviewed Oct. 27, 2022
Oscar was very patient and explain me the program carefully the way I don't have any doubts or questions. They offer me a affordable plan to relief my monthly payments. Feels great having a company that helps people to get back on track in their finances.
Reviewed Oct. 27, 2022
I was scared to call them. But when I finally did, They listened without judgment of my situation and gave me immediate solutions to help. I highly recommend if you are searching for help because you feel trapped to give them a call. They may have answers for you too. Excited for my future now.
Reviewed Oct. 26, 2022
Sherry was very informative. She also calmed me down as I was very upset that I had to do this. The program is going to save me money each month. I will now be able to get food for my fur babies and myself. Hopefully I can set some money aside for any emergencies that pop up. And they will. That is part of life. Thank you for helping me do this program.
Reviewed Oct. 26, 2022
I had a wonderful, amazing reception with Adam at NDR. He is very articulate, warm and extremely skilled in his job. It is so far the best experience in relieving my stress. I highly recommend this service to others not only because of the benefits but also because of the warm spirit behind the service.
Reviewed Oct. 26, 2022
NDR as helped me lower my monthly payments at a time when I was really struggling. And they have been working with my creditors and have gotten me 2 settlement deals already. I am very pleased with their customer service as well. And they continue to work with you. I needed to skip one of my payments to them and they fixed it right away and contacted me to be sure that was enough and I was doing OK. I do recommend them to anyone who is a bit over their head and need some help with debt.
Reviewed Oct. 26, 2022
Monique ** - Debt Specialist - was absolutely amazing to work with. We began speaking while I was under so much stress and she eased all of it for me. I truly finally feel hopeful that my finances are now headed in the right direction. Thank you so much Monique!
Reviewed Oct. 26, 2022
I was extremely pleased with the courteous and professional service received from Debt Specialist Monique **. She was wonderful explaining the process thoroughly and making sure that I understood everything that would take place and assisted me through the document signing as well. This hasn't been an easy situation for me and I feel comfortable knowing I have an effective solution to help me going forward.
Reviewed Oct. 26, 2022
I was in a deep hole, being over $13,000 in debt with only my social security disability money to live off of. Need to pay rent too. Then I stumbled upon National Debt Relief, called in, and was greeted by Terra. She was very professional and nice over the phone. First she did a soft credit check to pull up my debts. I unfortunately wasn't qualified for a 3rd party debt consolidation loan. But no matter! Terra said that National Debt Relief would help me directly. She was then very clear about what documents she required from me. I sent them over and then we scheduled another phone conversation to go over the terms with me. She answered all of my questions thoroughly and was very pleasant. She's a cool person and funny too! We both talked about our love for food.
Anyway, the terms took a while and she had to stop to drink water (poor Terra!) but she powered through the document and soon enough had me sign it. I then got copies of the signed PDFs. I thanked her thoroughly because people like her make National Debt Relief such a great program. In the end I was able to cut my $13,000+ debt down to $250 per month. It's very stressful living with such debt but now I'm back on track thanks to Terra. She has a great job and that is to help those in need like myself. Thank you Terra! :D
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Terra gets the recognition she deserves.
Reviewed Oct. 26, 2022
The Representative was very help throughout the whole conversation. He took his time and went step by step over every page. He made it very easy and understanding. I appreciate his help. Thank you. If anyone asked me about my experience I would recommend this company
Reviewed Oct. 26, 2022
National Debt Relief was able to come up with a plan to help pay the creditors at the same time helping me to rebuild my finances. The agent was very friendly and assured me about my decision to seek help in regaining control of my finances to run my business efficiently while reducing my dependence on credit.
Reviewed Oct. 26, 2022
Jordan made me comfortable and was very helpful. When I called I felt like I was a deadbeat that could not pay my bills. He assured me that that was not the case. I felt at ease. Great customer service.
Reviewed Oct. 26, 2022
Mr Ray ** was a pleasure to work with. I was doubtful about my debt. I spoke with other companies and when I talked to Mr ** he caught my attention and really explained all the steps he would take. And the monthly payments fit my budget. I would recommend your company and stress working with Mr Ray **. He is a great asset to your company and you probably heard that before. Thank you for everything.
Reviewed Oct. 25, 2022
The specialist I believe I spoke to David ** was great, he was very nice and thorough, explain to me the process of the program and how it works and answers all my questions I had in mind, my pre approval and how it was better than my previous program. I was even more happy when he told me that I could add my private student loan on top of my other loans which was a plus for me. I would recommend to anyone who is looking to get rid of debt on top of adding your private student loans without being told it will be difficult to do because it’s a student loan not with National Debt Relief. Thanks David!
Reviewed Oct. 25, 2022
I am happy with National Debt Relief thus far. Keep doing what you’re doing to assist with helping out the many people that you help to get out of debt and become debt free. This is making a big difference for many.
Reviewed Oct. 25, 2022
I had a great experience so far with N.D.R! I haven’t even officially started yet but my customer service with Edwin has been great. Very helpful, knowledgeable and understanding of my needs and questions. I’m very excited to one day soon be DEBT FREE!
Reviewed Oct. 25, 2022
I was skeptical at first... but I got to talking to Eric and felt comfortable. I have been very pleased (so far). To get enrolled, it took a bit, but it allowed me to ask as many questions as I wanted. He took the time to explain EVERYTHING.
Reviewed Oct. 24, 2022
Definitely. My family will be calling this week. Adam was very caring and understanding. He explained everything and made me feel at ease with this decision and not to refinance my home. Adam was very knowledgeable at what would work best for me.
Thanks for taking time to mention Adam while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Oct. 24, 2022
Our initial call to NDR was stress free and all our questions were answered, the explanation of their services was clear and Shontea ** was efficient, patient and friendly. My husband and I are glad we made this decision to go with NDR.
Reviewed Oct. 24, 2022
NDR lives up to its reputation as the best debt relief company. My experience was fast, professional, and very easy. My consultant Taj is the best. Our monthly output is reduced and we are on our way to being debt free. D & P
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