National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 12, 2020
The process was very streamlined and I felt that I was treated professionally. The representatives I spoke with were informative and answered all of my questions satisfactorily. Coming to grips with this can be a very difficult and humbling experience. The representatives seemed to understand that and treated me with respect throughout the process. Thank you for your help.
Reviewed Aug. 12, 2020
I am satisfied with National Debt Relief, quick and excellent services, which I really want to recommend them to my friends. I have just participated in the program so that I can work with them to accomplish to be debt-free.
Reviewed Aug. 12, 2020
The team did an excellent job and I was fully satisfied. The enrollment process was quick and smooth and both Reps were truly helpful in answering all my questions. I'm really excited to get back on track and stay debt free.
Reviewed Aug. 12, 2020
Very friendly staff and helpful. Explained the information about the debt relief program to my satisfaction. Answered questions asked in a simple manner to enable me to get the correct understanding of how the process works. I am looking forward to working with the staff and with their help to get out of debt so as to start over again with a better credit report and a better future.
Reviewed Aug. 12, 2020
They are very thorough with regard to all aspects of the agreement. Once I made the initial call, they moved the process right along. They have encouraged me to ask any questions I might have at each stage. I wish more companies took this much initiative.
Reviewed Aug. 12, 2020
Applied for consultation and was immediately called by a specialist, Calvin **, who was very clear and precise and patient. The process was painless and the agreement was better than another company's offer I had researched earlier in the week. Calvin made sure that I understood everything I needed to at each stage before proceeding. Thank you.
Reviewed Aug. 12, 2020
All I have to say is that they are very professional and the company National Debt Relief is a very well Organize company. I have all the information that I need to succeed and to be free of debt.at last. Thanks.
Reviewed Aug. 12, 2020
I am so happy about the customer service, Really professional and very helpful. 101 percent highly recommended to my family and friends. They speak so clear and loud and very nice and you will understand and they gonna assist you to approved your applications.
Reviewed Aug. 12, 2020
I have great a great experience getting started, Sam was more than helpful and always answered any question I had. I had to the most of it while I was at work and they were very understanding and patient with me.
Reviewed Aug. 12, 2020
Great customer service, very patient and attentive to all questions I had. Very informative in acknowledging my decisions and make it easy to transition into the program. It was great talking to Kathryn as she made the process really easy and helped me along the way.
Reviewed Aug. 12, 2020
I looked at three companies and ended up with National Debt Relief as it was accredited. I had a very quick and easy enrollment with them. Their negotiator was wonderful. All the representatives we have talked to have been amazing. We talked about the payment plan together and decided which one was gonna be the best for us and what we can afford. It was perfect. I am about halfway in my debt payoff program. This program has worked wonderfully and it has been a big stress reliever. I 100% recommended National Debt Relief. I'm very happy with our process.
Reviewed Aug. 12, 2020
When I spoke with NDR's rep, everything was great. I went with them and so far, they have made some settlements. My credit is going up a little more now which is good. The monthly payments have been fine too.
Reviewed Aug. 11, 2020
Both agents were very knowledgeable and answered my questions thoroughly. They were polite and very helpful in explaining their service. Excellent customer service in giving contact information so if I had questions I would be able to contact them. After reviewing the agreement with them I felt this was the best way I could help myself in paying my debt in a reasonable and timely manner. They explained the service in such a way that I felt at ease and that this was the correct decision to make.
Reviewed Aug. 11, 2020
There were checks and balances between the agent who first help me and the one who ran the welcome interview. Everyone was very friendly. At no time did I feel there was judgement but there was a lot of understanding. They called back at the time they said they would. They had the best program out of all the programs I checked.
Reviewed Aug. 11, 2020
Rachel was more than helpful. I don't have another way to put it. She answered every question I had. She was very very accurate.. Before I got off of the phone she made sure everything was ok. She walked me through all the steps of filling out the application as well.
Reviewed Aug. 11, 2020
Very professional help. Greatly appreciated. Everything explained completely. I am pleased that I found National Debt Relief. The program is consumer friendly and I hope it works out that way. I cannot wait for the 34 months to be finished with.
Reviewed Aug. 11, 2020
Updated on 08/06/2024: I like the fact that National Debt Relief kept me within the balance of what I could afford to start paying my debt off. The customer support was excellent. There are many people they had working there that I dealt with but all of them were very good. Now, I'm debt-free. It took me three and a half years, but I slowly got out from under their thumb. Towards the end, I was contributing $500 a month towards my debt. One thing I did not like was they tried to drag the program out too long. I had to take it upon myself that, as each debtor was close to being paid off, I would have them settled. If I would not have, I would not be finishing up until November of this year and I finished up in March of this year. I'm not so strapped for cash towards the end of the month now or in-between. I'm on a fixed income so $500 is a lot to me and my wife. It's more of a psychological relief than it is anything.
Original Review: I was at my wit's end with my finances. After speaking to Yves with National Debt Relief, I felt like I had done the right thing by contacting them. I felt like a burden had been lifted. Yves explained in depth how it worked and answered all of my concerns. Thank you for helping me.
Reviewed Aug. 11, 2020
I was looking was a loan when I came across National Debt Relief, so far everyone I talked to sounds like they have what we need. It was nice to work with the two ladies that took the time to explain everything, so let’s see how everything works out here on out.
Reviewed Aug. 11, 2020
My experience with Debt Relief was very professional and helpful. I would recommend them to my friends and family. I’m very thankful to Debt Relief for trying to get me out of my financial burdens. I'm looking forward to get all my debt eliminated.
Reviewed Aug. 11, 2020
Thank you for your help with this program. I am glad I came to your company for help. Your staff is very friendly and informed. I am very happy so far with this process, and look forward to the day that I don't have to worry about my debt.
Reviewed Aug. 11, 2020
Representative was very helpful, very informative and answered all my question. Also forwarded me additional forms to be signed to complete the intake process. I was also given all the contact numbers I may need in the future. Intake was completed in a timely manner.
Reviewed Aug. 11, 2020
Extremely helpful and polite. The plan was described in minute detail. My options, responsibilities, and contact information was thoroughly discussed. I would definitely recommend to anyone seeking debt relief. I look forward to working with the team and will make every effort to see it to the end. Thank you Lisa in your assistance.
Reviewed Aug. 11, 2020
Excellent service, everyone was so nice and helpful. Had a ton a questions and every one of them was answered. Great Team at National Debt Relief. I'm so excited to see what my future holds now that I'm on my way to getting out of debt.!
Reviewed Aug. 11, 2020
Every person that I have talked to over the phone is very kind and helpful. They have helped me to understand the process of the program and what I need to do. They are also good at keeping me updated on my account.
Reviewed Aug. 11, 2020
Most helpful in every way! Very knowledgeable in the forms process, and reviewing the contract. She demonstrated patience as well as answering all of my questions. Not only she explained to me in detail about the program, but also advised recommendations in further saving money! Well executed! Thanks again!
Reviewed Aug. 11, 2020
I was guided through the whole process by Richie ** from start to finish. Richie was so patient, friendly and understanding. As soon as he started going through the process, I felt the stress start to melt away. I just want to say thank you so much for helping me on my journey to putting the pieces of my life back together.
Reviewed Aug. 11, 2020
National Debt Relief has been very easy to work with, responsive and helpful. National Debt Relief is helping me reclaim my finances and get my financial situation under control. I look forward to my continued partnership and becoming debt free.
Reviewed Aug. 11, 2020
My husband and I have been battling credit card debt for the 5 years we have been married. We were living paycheck to paycheck, barely getting any debt cleared out and stressed to the max every month about paying bills, even down to basic utilities. I reached out to National Debt Relief as a last resort. I was scared to take that step and was skeptical about it being a legitimate way to clear out debt. After talking with David C., my husband and I feel like a huge burden has been lifted from us. We are thrilled to be headed in the right direction now and are excited to see where this program leads us.
Reviewed Aug. 11, 2020
Process was made easy. Was well explained. Were very courteous. I would recommend to a friend. Thanks National Debt Relief. Robert ** and Chery **. Also they made us feel some relief by accepting us and approving us for debt relief. Thanks again. Robert
Reviewed Aug. 11, 2020
The rep whom I worked with at NDR was super cool. I went with them and so far, NDR has worked out some pretty good deals for me. With the pandemic, the payment plan they gave me is not that comfortable but I'm making it work. This program has helped me and though the deals have been slow and my credit has gone down a bit, it's coming back up now.
Reviewed Aug. 11, 2020
I went with National Debt Relief for credit card debt. Since then, two my debts have gone away. NDR gets settlements for me and they give me a price I have to pay them for the settlements. Had I known that, I could have gone straight to the creditors myself.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly and you can also call us directly at 888-660-7427.
Reviewed Aug. 10, 2020
Keith, my debt advisor and Josh, who helped with my welcome call, both were extraordinary customer service representatives. All my questions were answered honestly, they made me feel welcomed into the program, and were very clear in all aspects of the application process. I look forward to a successful debt consolidation and have faith that this is the right company for my financial freedom. Thank you all very much.
Reviewed Aug. 10, 2020
My experience with Stephen ** and Lydia ** is a great one. They walk and guide me and explain every detail of the process. Yes, I will recommend the company to friends who are in needs to be debt-free. Thanks.
Reviewed Aug. 10, 2020
All of the people I dealt with were so nice and helpful! Today was just the final welcome call. And everything was explained well and she was nice. My experience with National Debt Relief has been great so far.
Reviewed Aug. 10, 2020
I was very happy with the service I received. They did an excellent of reviewing the terms of their program with me. They made sure to ask any question or issues I might have. I was very satisfied with the program and would recommend National Debt Relief.
Reviewed Aug. 10, 2020
Everything was explained, I felt comfortable with the people I talked to. I was nervous to start the program but feel confident that I will be taken care of with this program. All my questions were answered. I was able to sign everything online & the directions were easy to follow. I did not have any trouble with the program.
Reviewed Aug. 10, 2020
Due to financial hardship and unexpected circumstances, I have been treading water trying to stay on top of my bills. Gabriel and Robert were very helpful and made this process easy. They both were patient with me as I asked questions and explained things to me in terms that I understand. It is a weight off my back to know that I will be able to pay off my debt in just a few years.
Reviewed Aug. 10, 2020
Great experience for solving my debt problems. I would definitely recommend this program to whoever has my situation or even worse. All agents were so helpful and got me into the right range of monthly payment. It's a great program for sure. Will keep them proud of me....
Reviewed Aug. 10, 2020
Thank you all questions answered and very helpful. Representatives were patient, kind, and available to answer any questions. The questions did not take too long but were explained efficiently which is a plus for us that are working and trying to get through the call.
Reviewed Aug. 10, 2020
Everything went smoothly. I'm satisfied with the outcome, everyone that I spoke with, was very nice, and the process went very smoothly. I would highly recommend this company to anyone. I feel good about the process, I looking forward to being debt-free.
Reviewed Aug. 10, 2020
I am ready to resolve my debt and the NDR representatives were very professional and explained the services provided for me. They will be able to help me throughout the process and start my journey towards better credit.
Reviewed Aug. 10, 2020
My experience with Debt Relief has been a pleasant one. Everybody has been helpful and I didn’t really think I would ever get this debt paid off. Today is a happy day! Thanks to everybody there and I would recommend it to my friends.
Reviewed Aug. 10, 2020
National Debt Relief is a great resource for consolidating debt! It feels like a weight has been lifted just knowing that I'll be debt free in a fraction of the time. Can't wait for a fresh start for me and my growing family!
Reviewed Aug. 10, 2020
I contacted National Debt Relief and the reps were very helpful and knowledgeable. I could tell that they had a good reputation and decided to go with them. Within a year and a half, I completed my program with them. I paid additional money down and we got things to a good place. Then, they sold my account to another company that I'm now working with to clean up the remainder. I was very pleased with NDR's services.
We had a few glitches though such as when they told me that one company participated and that company kept telling me that they did not. That went on for about a year and that was the last debt to be resolved for me. Still, things worked out okay. NDR should have a little more communication particularly at the end of their process. I knew what the plan was for my last debt but I did not know that they had resolved it and passed me off to another company. Regardless, everyone I spoke with was professional. I would recommend NDR.
Reviewed Aug. 10, 2020
National Debt Relief does exactly what they say they're gonna do. Communicating with them has been easy. They call every few months even if there isn't really an update just to check-in. Working with them has relieved some stress.
Reviewed Aug. 9, 2020
Everyone I have worked with so far has been nice, thorough and very informative. They answered all my questions quickly and accurately. My husband And I were so nervous to get started with journey, however they brought us some peace. So far so good!
Reviewed Aug. 9, 2020
National Debt Relief's reps have been really good. They always help us out.
Reviewed Aug. 9, 2020
National Debt Relief's reps have been very pleasant with me. They are helping me out so much. They have already paid a couple of bills for me. I will have another one or two bills paid through them by December. NDR's reps kept telling me that they wanted the $526 that I was paying them when children were with me and I was getting money for them. That money wasn't mine but because it was coming into my household, they put my payment at $526. Now that the children are not with me, I asked NDR if I could lower my monthly payment plan to $300 and they had no problem with that.
Reviewed Aug. 8, 2020
All that I've come in contact with have been very efficient, understanding and helpful. I appreciate the time taken with me to make sure that I understood the process and expectations. They were also very detail oriented and made sure that I received all of the information via email before they hung up with me.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 8, 2020
I've only just enrolled with National Debt Relief, and all I can say for now is that my experience with their customer service has been unlike anything I've ever experienced. Especially when dealing with something as serious as outstanding debt, it's invaluable having someone on the other line go out of their way to put you at ease and make you feel like you are starting to take back control over your finances.
Reviewed Aug. 8, 2020
Calling is half the battle. I was able to work with Jordan who was not only concerned about making sure I know what was going on, but he was able to have compassion and understanding. This went a long ways for me because I had a hard enough time just making the initial call. Thank you Jordan!
Reviewed Aug. 8, 2020
My conversations with Bernard and Evian were both pleasant and helpful. They walked both my wife, Margo, and myself through each part of the documents with clear explanations. This was especially helpful when it came to the online signing part.
Reviewed Aug. 8, 2020
I was going through a really bad situation. When I talked to National Debt Relief's reps, they explained everything to me. I couldn't believe what they were saying because it was unbelievable. Everybody there was really polite and I liked how they treated me. They have really helped me so far. However, I still have two creditors that they haven't resolved despite having the money to resolve my debt. My credit score has gone from bad to worse with these two creditors. I have been calling every month and the reps tell me that they are still working on it. Other than this issue, everything has been perfect.
Reviewed Aug. 8, 2020
I'm laid off now due to COVID-19 as I have a breast cancer diagnosis and I cannot return to work. I looked into a lot of debt relief companies and everybody at National Debt Relief was more polite and understanding than the people from other companies. I went with them for credit card debt. They were able to lower my payments which worked out great for me. I told my husband about my experience and he is also going through them now. We always give NDR praise to anybody who asks us about the company.
Reviewed Aug. 7, 2020
Gary and Anthony were a pleasure to work with. They are a good indication of what to expect from NDR in the future. Both were very patient with the whole process and were very helpful in answering any questions/concerns I had.
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Aug. 7, 2020
My experience was great with National Debt Relief. The representatives were very informative and professional, and all very polite, kind people willing to answer my questions and get me the help I needed, and to inform me how to become debt-free.
Reviewed Aug. 7, 2020
When I called NDR, I was hoping for a reliable alternative to bankruptcy. I found exactly that. My initial phone call was with Mr. Jay **. He was cordial and very knowledgeable. He answered all of my questions and exhibited patience as he explained the process. I'm very glad I made the phone call and I look forward to a successful outcome.
Reviewed Aug. 7, 2020
I was treated very well and everything was explained properly. I feel confident that this program will help me out. I want to give the specialist Rodney ** special thanks for all his help. I also hope to tell others about this program so that they also can achieve debt relief.
Reviewed Aug. 7, 2020
Knowledgeable company. I was very pleased on working with the two individuals and walking me through preparing to become debt-free. They were very understanding on my financial situation. It was a pleasure working with the both of them. This company was very professional.
Reviewed Aug. 7, 2020
NDR was amazingly organized and made it easy to get signed up and in their program. They were empathetic when I explained how I got in the financial mess I’m in and assured me everything would work out and I’d be debt free within 3 years. It’s too early to give 5 stars because I am only 2 days in to the program.
Reviewed Aug. 7, 2020
I was drowning in debt with covid-19 reeking havok on my life and with my bills piling up. Greg threw me a life line and rescued me. Thank you National Debt for saving me and the countless others during these troubling times.
Reviewed Aug. 7, 2020
My experience was very easy going and respectful. The entire plan was made out for me over the phone and explained in detail. The whole process was simple and easy to understand. Would honestly recommend to anyone be it friends or family.
Reviewed Aug. 7, 2020
Bernie contacted me and explain thoroughly about the program, about how it works. Valerie gave me a follow up call to verify and review all the information which I was provided and if I had any questions about the program.
Reviewed Aug. 7, 2020
I was nervous about talking to people about my debt. It can be a personal, private, and embarrassing moment to talk about debt. They were totally understanding and ready to help. You feel a weight lifted. I would highly recommend National Debt Relief!! Thanks again!
Reviewed Aug. 7, 2020
The process was fairly easy.. The people answered your questions without making a person feel stupid. Glad that I called. This will make me sleep better at night and able to focus on other matters that I have to deal with each day of the week.
Reviewed Aug. 7, 2020
I have been very pleased with the customer service. I have had timely response. They have compassionate and understanding. They have answered all my questions. I have just started the process and hope the level of customer service continues. Read to get out of debt.
Reviewed Aug. 7, 2020
Anwar was a pleasure to deal with. He made a very nerve racking situation relatively easy. The only downside I can say, would be the welcome phone call was a little lengthy (after going over most of it with Anwar). I was very happy to find this process a little easier than I thought. Thank you!
Reviewed Aug. 7, 2020
I would like to acknowledge Mr Greg ** for his patience and being able to answer my questions regarding my concerns. He is such a very nice and friendly person to talk to. I really appreciate the step by step explanation about the program, that helps me understand easily. Thank you Greg, God bless. I would recommend NDR to people that needs help!!!!
Reviewed Aug. 7, 2020
I was thinking of going with another debt relief company but they don't do business in Washington State. People should know everything upfront first when going through this kind of program and National Debt Relief did a good job in handling my questions and concerns.
Reviewed Aug. 7, 2020
They were very helpful. The website was also very helpful for me to be able to log in and look at my own personal account. They were pretty thorough and easily accessed. I didn't had to wait a long time to talk to anybody and they called throughout the service to update me on things. Somebody would call and check in with me throughout the process, which was really helpful because a lot of times, you don't get to talk to anybody anymore. I'm the type of person where I need to ask questions and it helps me when somebody asks me a question. But sometimes it was hard to pick up the phone. They were very good. I've recommended people to go through National Debt Relief.
Reviewed Aug. 6, 2020
So far I have had a very good experience with NDR. The process was quick, user friendly, and the representative was polite, understanding and explained every detail very well. He answered all calls and emails promptly. I would definitely recommend this program to a friend.
RAB
Reviewed Aug. 6, 2020
I was overwhelm with my financial situation when I called, I had another idea in mind that I thought will help me, but when Jeremy explained things, I got a clear understanding of what needs to happen. He was very pleasant and knowledgeable of the discussed subjects. The welcome call young lady, I forgot her name, was also very pleasant and very understanding of the program. Thank you.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 6, 2020
Both people with whom I spoke were helpful. Emails were quickly sent and communication was clear. I'm not excited to have found myself in this financial position, but your team has given me confidence that there is a way out.
Reviewed Aug. 6, 2020
Roy ** was an incredible Representative. He helped us consolidate our credit cards and hospital bills to one monthly payment. Which reduced our payout overall of saving thousands of dollars. We were also able to make that low monthly payment into two payments a month. Thank you, Roy!
Reviewed Aug. 6, 2020
I needed help with managing my debt. I was nervous but Dan helped me immensely. He understands the job, he was patient in his explanations and made me feel like I was being taken care of. He took his time, and went through everything with me in ways other companies had not. And he was very personable and human. I'll definitely recommend this company to others in the future.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience.
Reviewed Aug. 6, 2020
Best relief I’ve had in a while. Can’t wait what the future has in place for me. Thank you so much to Ray and everyone in National Debt Relief! You guys are a lifesavers and I would recommend anyone that is in debt to please sign up!
Reviewed Aug. 6, 2020
Both of the people that helped me did a wonderful job, they helped me so fast and I am happy that I am going to be able to get my life in order and fix my credit. They explained everything so clearly and I felt comfortable giving them all of my information and they both answered all questions clearly. Thank you both.
Reviewed Aug. 6, 2020
I have just enrolled with NDR, and my experience so far has been nothing short of perfection. The representative I spoke with to enroll, Michelle, and the representative that took my Welcome Call, Anthony, were both outstanding professionals. All of my questions were answered to my satisfaction and I'm looking forward to watching my debt dwindle with there expert help. Thank you NDR.
Reviewed Aug. 6, 2020
Michael, the young man that help me was very helpful and the epitome of great customer service. I would recommend National Debt Relief to my family and friends. He was very encouraging and no matter how many times I ask questions he had an awesome attitude. He was willing to go over things that he had gone over several times to make sure I knew what was being said. I would recommend family and friends to ask for Michael.
Reviewed Aug. 6, 2020
I am very happy to see that the BBB has you rated at an A+. At least I know that you are true and I no longer have to worry about the fraudulent activity that I have had for 2 years with 2 other companies. I know that I do not have to worry about you leaving me in the dark! I really want to "Thank You", and the Lord above, so much for all of your concerns and complete documentation that I can see for myself and that I know how good, honest and that you are a true company. I really want to "Thank", Richie ** for all of his help and going through the process that was available for me and all the questions that he answered for me!
Reviewed Aug. 6, 2020
I had an amazing call with not only Jay ** the first person to contact me but my welcome call specialist. Everyone was very informative and welcoming. They truly helped me with my debt issues and explained everything in full detail. Thank you!
Reviewed Aug. 6, 2020
This was the greatest thing to happen to me. This man changed my life. I wanted to get a loan and he thought of this option for me. Talked to me like a friend and walked me through every single step of the way. I felt very comfortable with him and he was very professional. This was probably the best experience I have ever had when it comes to speaking with people on the phone!
Reviewed Aug. 6, 2020
Everyone involved was very helpful. They made sure I understood everything. They were very courteous during all phone calls. They answered all my questions very quickly and thoroughly. I would recommend NDR to anyone that finds themselves in my situation.
Reviewed Aug. 6, 2020
National Debt Relief has given me peace of mind - something I haven't had in years! Finally realizing that the time had come for me to take action on financial situation, I did some research and decided to call National Debt Relief due to their A+ rating with the BBB and all of the positive feedback from other clients. After approx 30 minutes on the phone, we had a plan! Every step was explained in detail so I knew everything that was going to happen next. I/we have a plan that is doable for my situation and I am thrilled to feel peace once again. My only regret? I should have called sooner! Thank you National Debt Relief!
Reviewed Aug. 6, 2020
Thank you for a fast and professional process of getting me started on your debt relief program. Just yesterday I wasn't sure how to go about my problem and by 2pm (Hawaii time), I have signed an agreement. The calls with Clyde and Jamie were informational and helpful and I appreciate your service!
Reviewed Aug. 6, 2020
I was in a vicious cycle and I could not get on top of my minimum payments. I'd pay $1,300 in minimum payments and then I'd have to use that money for my bills or food or gas. National Debt Relief has been great. The enrollment process was easy. I usually contact them over the phone or through emails. They would also send me updates and when I'd have settlement offers. Their rep was really nice, understanding, and helpful. He was available when I would contact him. They asked about my current minimum payments for all my credit cards and my bills, and how much I'd make biweekly and what I could afford. The cost is good. It's a lot easier to keep track of one payment with them than eight payments and I still have money for bills and food and gas. I have about two more cards that need to be settled. National Debt Relief is awesome.
Reviewed Aug. 5, 2020
I feel true relief and hope for my financial future in a very long time. I’m grateful that the team helped to set up clear expectations of how the program works. Sometimes it has to get worse before it can get better and I feel that this program will help me to find my way to financial freedom.
Reviewed Aug. 5, 2020
Great experience with whole process except for some phone trouble during the welcome call. Mario and Christine were very professional and gave me opportunity for questions or concerns and helped me seeing I am not computer knowledgeable. Everything was explained clearly and several times but the delay in the phone was hard to get used to.
Reviewed Aug. 5, 2020
Working with James ** and your Welcome Care Team have made any anxiety I did have much less. I was quite impressed with the knowledge they had and their ability to explain the process with such accuracy. Please acknowledge James ** and thank him from me for his professionalism.
Reviewed Aug. 5, 2020
I am in a financial hardship and I cannot make regular payments. Both Carlos and Breanne were extremely helpful with explaining the way everything works as I am new to this type of a situation. Both associates were very patient and allowed multiple times for questions. Also very grateful that both of the associates were allowing time for me to ask any questions even if they were repeats.
Reviewed Aug. 5, 2020
I had the best customer service help. They explained everything in detailed. They were very prompt and dedicated to my personal needs. I was ashamed of myself and felt like a failure but they listened and gave me great advice.
Reviewed Aug. 5, 2020
Marvo was so pleasant to deal with. Knowledgeable and personable. He answered all of my questions and listened to my explanations. He made me feel listened to and understood. I felt like a member of a team by the time we were finished. I will definitely recommend National Debt Relief in the future.
Reviewed Aug. 5, 2020
The service l received by your team was exceptional. They explained the process thoroughly and were patient with me when l interrupted them. They were professional and l am looking forward to working with National Debt Relief. This debt relief process gives my future a better outlook. I was struggling making minimum payments and getting nowhere. It's a relief just knowing that in 31/2 years l will be debt free. Thank You.
Reviewed Aug. 5, 2020
Everyone is very kind and patient. I felt that their biggest goal was to answer ALL of my questions, regardless of how many. They seem to truly care and are very personable. They have helped me to feel significantly better about the whole process, which alleviated a great deal of stress.
Reviewed Aug. 5, 2020
So relief, like a ton of bricks lifted off my shoulders. Yasha ** was so nice and very easy to talk to, I will surely recommend National Debt Relief to all my friends that need help in these difficult times.. Thank You so much!!!!
Reviewed Aug. 5, 2020
My experience was great. The person I spoke with give me all the necessary information that was really helpful for me dealing with something I had no idea about. Everything was clear and explain the right way. He also went over it all with me word for word. He was very professional.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 5, 2020
Sam was fantastic! Best customer service I have ever had, hands down.. He made me feel safe, secure and he definitely gained my trust to proceed with the process. He was awesome and very caring and not to mention also very patient! He answered every question and concern I had and I did not feel obligated nor rushed. He was very supportive and welcoming. Thank you Sam. You deserve 10 stars!
Reviewed Aug. 5, 2020
Taiji ** was extremely helpful. She answered every question and explained program clearly. She explained some options that I had not considered and helped me understand what each option would do. I hope that the program continues to be as smooth as my first contact was. Thanks.
Reviewed Aug. 5, 2020
I had an amazing experience with both Ray and Kristin! Both were very courteous, knowledgeable and professional and I will definitely be recommending this service to anyone who is interested. I look forward to becoming debt free and stress free. Thank you National Debt Relief.
Reviewed Aug. 5, 2020
What I like about them is how professional the staff is and how they explain step by step the whole process, also you are given phone numbers and email addresses in case you have any question and to refer the creditors to them.
Ernesto
Reviewed Aug. 5, 2020
I was pleasantly surprised with the service I received during my transactions with National Debt Relief. Andre showed me a path forward, was very pleasant, did not judge me (at least he didn't in my presence) and was very thorough.
Reviewed Aug. 5, 2020
Everyone I have spoken to so far has been extremely helpful and so kind. This is a nerve wracking experience for me and you have made it very easy to handle. Thank you so much and I am looking forward to working with you and becoming debt free.
Reviewed Aug. 5, 2020
John was clear and direct when explaining the program. Josh was helpful and patient with my questions. Program seems easy to understand and hopefully in the best interest of over extended customers without hidden agendas. Looking to use as guide for future money management and budget. Only time will tell.
Reviewed Aug. 5, 2020
The representative was so patient and thoroughly explained everything through the decision making process. They really made sure I understood everything in each step and made sure this is what I wanted to do to take the first step to become debt free.
Reviewed Aug. 5, 2020
National Debt Relief took a lot of weight off my shoulders. I was having trouble paying my bills. I'm 75 years old and I can't handle it. The customer service from NDR was great. They were very nice. I was told that it would take three to four years before everything would be paid. But I have three accounts already paid off. I feel better and I'm not stressed. I have a friend who is in the same predicament as me and I've told her to try them.
Reviewed Aug. 5, 2020
National Debt Relief's consultants really help me out and explain everything to me nicely. So far, they have resolved three of my credit card debts. What I owe is not a small amount and they did the job quickly. The payment plan they gave me was okay. Though since COVID it started getting tough, it's still manageable. They gave me a two month no payment setup and payments resumed after that. That was a big help.
Reviewed Aug. 4, 2020
I think everyone did a great job getting me approved for this program & explaining everything to me. They answered any & all questions I had thoroughly. They explained how to change my contact information so creditors don't contact me & what forms I needed to fill out & send back.
Reviewed Aug. 4, 2020
The agents that work for National Debt Relief, were friendly, and helped me feel comfortable about my financial needs. They were great listeners and yet very time efficient in presentation of information. The presentation was made with clarity and consideration of my financial problem. The two young men that helped me are doing a fantastic job for their clients and National Debt Relief..
Reviewed Aug. 4, 2020
I was headed for a BK till I called and talk to Sam. He was very professional and explained everything in detail, Sam O did a super job. I’m on my way to getting rid of my debt. Let the Good Times Roll????
Reviewed Aug. 4, 2020
Very helpful and professional through my enrollment process. They explained all my options and how the process work towards debt-free. They went over each page by page as I enrolled. I was given a law firm attached to my account for legal purposes. Which made me feel more safe in the process.
Reviewed Aug. 4, 2020
I inscribed today to the program National Debt Relief, I feel relaxed because they were extremely professional at their job. They explained everything I needed to know with detail, it was very well done and I felt satisfied with the information given to me. I was attended by the workers named; Jose and Anna and would like to thank them for the amazing job and help.
Reviewed Aug. 4, 2020
Both ladies I worked with lovely and understanding. They made everything completely clear every step of the way and the main lady made a personal connection at the end, which meant a lot to me. Thank you, National!!! I appreciate you!!!
Reviewed Aug. 4, 2020
My experience with NDR was a pleasant one. By just making the call did give me a sigh of relief. The two representatives I talked to were very professional, courteous, and patient. When I was finished speaking with them it felt like I could breathe again. THANKS NDR!!!
Reviewed Aug. 4, 2020
Excellent services from first contact to welcome call. The quick and easy process. Very quick response time. Really try to work with any situation presented to them. I would recommend their services to anyone who needs and wants to get out debt.
Reviewed Aug. 4, 2020
I am Very Nervous and thoughtful about this. But it is time to start Over Debt Free. I need to fix my Younger age mistakes. Thanks to National Debt Relief. The Process was very easy. I never thought that this could be possible, but I feel Confident that this will end soon.
Reviewed Aug. 4, 2020
Anthony was great working with me in the beginning to go over all details. He made sure I understood the entire process. My welcome call was with Aviana (sp?) and she was also very helpful in reviewing all next steps and documentation.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 4, 2020
Roger was extremely polite and wonderful explaining the process to me and going through all the paperwork. I appreciate his patience and professionalism. He made this process go so smooth and advised me of everything while on the call. Excellent service!
Reviewed Aug. 4, 2020
I spoke with Briana today for my welcome package info and found she was very professional and thorough. The information given was detailed and explained. She was friendly and very helpful. Yesterday I started this process with Andrew ** and he was very helpful and knowledgeable. Andrew was also very competent and friendly. My experience, so far, has been easier than expected.
Reviewed Aug. 4, 2020
When I talked to someone they were helpful and nice. I would recommend this company to others. I look forward to being debt free and the freedom to do the things that I have always wanted to do, like to build my credit to buy a home.
Reviewed Aug. 4, 2020
Ben ** made the application process super easy to understand and get approved. He had answers to all of my questions and took all of the stress out of my situation. He was very patient with me and I am thankful that I called. Thank you for your help.
Reviewed Aug. 4, 2020
I called and was enrolled into the National Debt program. I was helped and they explained how the program works. I just finished the last call for enrollment. I’m confident in the program and looking forward to being debt free.
Reviewed Aug. 4, 2020
My experience with James ** and everyone whom I’ve spoken with at National Debt Relief has been the best experience by far. They’ve gone above and behind to relieve the stress of creditors on my shoulders and I can’t thank them enough. I’m on the road to being debt free and couldn’t be happier.
Reviewed Aug. 4, 2020
My experience was very pleasant! I was helped and I was made aware of all the information and process of it! It was explained clearly and was very thorough! I was impressed with how quick the process was as well! I feel more relaxed and feel like everything will be alright!
Reviewed Aug. 4, 2020
I have been looking for a decent way out of the One Main web of poverty, and this is exactly what I am looking for. I am excited to pay this off, and not have to file bankruptcy. Happy to finally see light at the end of the tunnel.
Reviewed Aug. 4, 2020
Everyone was so helpful and were able to answer all of my questions. Made the process seamless and I feel like we'll be taken care of during this process. It was a hard decision to make, but realize we need to do this for our future.
Reviewed Aug. 4, 2020
Richie **, my debt specialist and Karla (sp) - Welcome member, were amazing to work with. They clearly explained all my options and steps throughout the process and answered all my questions without ANY pressure tactics to sign the agreements. ~ Kami
Reviewed Aug. 4, 2020
Robert made the process smooth and stress free. He allowed me to call back as many times as I needed and explained the process to myself and then my husband to make sure we both felt comfortable moving forward to help us get financial stable.
Reviewed Aug. 4, 2020
I needed to financially get back on track. I reached out to a couple of different programs but nothing seemed to able to fit my needs. And then, when I reached out to National Debt Relief, everything just made sense. Everybody was super friendly. The plan seemed very suitable for my needs so I went ahead and chose them. Everything was super smooth. Everybody was knowledgeable and friendly. I'm making my monthly payments, but everything is completely resolved. I just gotta finish making my payments. They email me if anything changes. If I have any questions and I call them, I'm not on hold for too long. I get somebody that answers my questions, that always help me out with whatever I need. And then, there's the online portal too that you can go on and see everything as well. I have recommended NDR. My roommate is going through the program as well now.
Reviewed Aug. 4, 2020
National Debt Relief is a great business company. They strive to make sure that all my credit and everything that I have due is paid off in easy payments and avoid me all the trouble. They figured out my problem, and then they helped me fix it. Their rep was pretty good and the enrollment process was quick and easy. I’m in the middle of the program and it has taken care of most of my credit.
Reviewed Aug. 3, 2020
Christopher was amazing and so wonderful when speaking with me and I am now very confident in my ability to pay off my debt. Thank you to your company, everyone I have dealt with has been extremely kind and helpful and Christopher is the greatest!!!
Reviewed Aug. 3, 2020
Jeff was thorough, understanding, and not judgmental. He made this difficult experience significantly easier. He took the time to take through each detail and made us comfortable in our decision to move forward with your company. We see a way forward and believe that a debt-free existence is in the cards for us. We highly recommend this service.
Reviewed Aug. 3, 2020
It was an amazing experience. They explained everything in great detail that was easy to understand and made sure to stop to ask if I had any questions. I highly recommend someone who is having troubles with debt will use this service.
Reviewed Aug. 3, 2020
Checking with Consumer Reports, I discovered that NDR received the highest rating for debt relief programs. After entering my info on-line, I received a call and email from Steve S, who reviewed our situation and found a plan that will work well for us. He went over every detail, answered every question, and got us started on the path to mental, emotional, and debt relief. My Welcome call with (I don't remember her name) was just as thorough and informative. We may not yet, but by this time next month, we will be feeling more relieved and relaxed. Thank you.
Reviewed Aug. 3, 2020
Taylor ** and Ezekiel ** were both extremely professional and helpful with all of my onboarding into the program. I had no idea what to expect and was going in blind, but I can confidently say that thanks to Taylor and Ezekiel I feel well educated about my program and what to expect. They were both friendly, clear, and answered my questions.
Reviewed Aug. 3, 2020
The representatives were very nice and professional. They answered all my questions and reassured me that I was gonna get through this financial bump. And have good credit once again. No more stress of debt just freedom that's on its way. They were very kind and listened to my concerns and gave the best advice and solution that would best fit my situation.
Reviewed Aug. 3, 2020
They both did a good job explaining everything to me where I can understand it. They also had some good personality as well. I am glad that I was told to go to them for help. They did not get off the phone with me until I understand everything and all of my questions was answer.
Reviewed Aug. 3, 2020
James ** was phenomenal helping get me started with National Debt Relief. Took the time to answer all my questions and walk me through everything. And Robert, I think it was Robert, on my Welcome Call did a great job in explaining everything I needed to know and setting me up for success.
Reviewed Aug. 3, 2020
Everyone has been really nice. Everything has been very thoroughly explained. I like how quick the process happened. I was little nervous at first but I'm happy I did it. I have a sigh of relief now. First class organization. I will definitely recommend this company to family and friends. Thank you NDR.
Reviewed Aug. 3, 2020
I have had a very rewarding experience with National Debt Relief. This is the first time I consulted such a service and I was very nervous about the program. Eugene made the process as easy as possible and laid all my fears to rest. I'm so glad I signed on to this program.
Reviewed Aug. 3, 2020
This person Gary is very accommodating and did a well explained information in helping me with my debt.. Also he told me that I should not worry and if I get bothered by calls and letters I just call them and they will help..
Reviewed Aug. 3, 2020
I read that a lot of the programs are scams and a little bit shady but everything was fine and because people have done it, I went for National Debt Relief. My sister had problems and so she did it. My sister was telling me what they do and they did the same thing. So it was not something different. NDR was straightforward. I told them the situation and they asked for certain numbers. Then, they set me up with a plan. According to my plan schedule, I’m supposed to be done here in a couple of months.
The customer service calls me and gives me an update probably once a month. They would tell me that another creditor is willing to settle because they got to get my okay. This service is a rare thing that, hopefully, you only have to do once in life to get yourself straightened back out. Everything is going smoothly and I always recommend NDR.
Reviewed Aug. 3, 2020
The reps at National Debt Relief were very helpful over the phone. I spoke to somebody out in California and he explained what I had to do. I had to fill out and go over some paperwork with him and he put it through the process. He called me back about a couple of days later, and everything was finalized and a go. They explained the situation to me and worked along with me. When they made some settlements for me, they did the best they could. I used them as a representative and they did a lot of breakdowns for me. They ask me and if I decide not to take it, they would go back and discuss it again. They could go higher or not be settled at all. Majority of the time, they probably hit the bottom.
So far, everything has been going good. They handled my account fine. They try to do as best they can for me. They tell me to give them a call if I'm having a hard time. The only thing is that it straps me 'cause I'm retired. When you're on Social Security, it's kind of tough when you give a lot of money to them every month. They tell me, "Bill, you can't do this because otherwise it's gonna interrupt paying a bill," even though I need some money for that month. When I take it out, I'm in the red instead of being in the black. I can't do anything because they said if they cut back, then it could hurt me with the credit card. They might not be able to stop it then I'm in big trouble.
Reviewed Aug. 3, 2020
National Debt Relief had the best rate so I went with them. Another company I spoke with was gonna charge more. Also, with National Debt Relief, I was at least able to hold on to possibly two credit cards that I did get under control. With the other company, I wouldn't have been able to. Everybody was nice and thorough with how the process goes and very quick with getting the paperwork handled and taken care of. Within the first four months of the program, I got the first couple of settlements and that seemed to move along very fine. I have at least half of my debt settled. I'm very surprised it moved this quickly. I had a couple setbacks which was due to stuff that we had no control over but as far as with the company and the program, everything has been fine. I have recommended a couple of people to them.
Reviewed Aug. 2, 2020
I called National Debt Relief and the account rep who picked up the call was very helpful. He did not pressure me into anything. He walked me through all the steps and how everything's gonna work. I felt comfortable going forward with the debt consolidation and I'm already starting to see a big difference. One of the debts has already been paid off. The other companies have already been contacted to get an agreement to start paying them down. It's working. Whenever I have a question, I just call the 800 number and talk to whoever's available. They're all knowledgeable and very professional. Online or over the phone, the experience has been smooth. If you have an issue, you can upload any dispute that you have with your creditors. You can just upload any documentation and it's very simple. They'll get back to you with what they see and they'll explain.
Reviewed Aug. 2, 2020
National Debt Relief handles everything and I'm able to down some debt and come up with a plan that is less stressful for me. Signing up was fairly quick. It took about a little over an hour but they were very thorough and asked me all the questions that they needed to cover everything. Their representatives are good and really nice.
Reviewed Aug. 1, 2020
Mr ** and ms ** was very instrumental in assisting me with everything I needed in regards to my loan. He explained everything in detail and walked me through the application step by step. I would recommend National Debt relief to anyone.
Reviewed Aug. 1, 2020
I am so happy with my experience. I went from so stressed and feeling lost to finding light at the end of the tunnel. 1 year in and I'm already halfway to being debt free. Couldn't be more pleased. I will finally be able to save money soon!
Reviewed Aug. 1, 2020
during the whole process of application, from beginning to end of calls debt relief team members were very helpful in me understanding the whole process. I really felt relieved after coming up with a plan to get me off debt as quickly as possible and understand this is the best program that fits my needs.
Reviewed Aug. 1, 2020
They were very helpful and explained everything to me. They even helped me by making sure I understood everything and helped me decide to do a debt relief program. The representative I had didn't hang up until I had everything I needed and made sure I received all my emails.
Reviewed Aug. 1, 2020
I was besides myself with how much debt I was in and talking to National Debt the other day took all my fears away. Hats off to Simon ** and Diane ** for all their kind help in resolving a program that I could afford!!
Reviewed Aug. 1, 2020
When we inquired about this possible opportunity to take our lives back and pay off credit card debt, we were hesitant, but wanted to know more. We worked with Darryl who worked with us in helping us understand our options and assisted us with the process of setting up a plan to repay our debt quickly all while saving us money in the long run. We look forward to being debt free and taking our lives back to living credit card debt free. Thank you Darryl, for being so patient and empathetic all while communication effectively for us to understand things.
Reviewed Aug. 1, 2020
The specialist was able to answer all my questions and concerns and was friendly the entire time. The specialist helped me every step of the way and also broke down every step. I highly recommend if you’re struggling and need help.
Reviewed Aug. 1, 2020
The representatives were very professional and courteous. I will definitely recommend their services to others. They made me feel considerably more at ease regarding my potential situation and answered patiently every question I had. I have a great more confidence now in handling my financial situation.
Reviewed Aug. 1, 2020
I was very pleased with both people that I spoke to in regards to getting my account set up. They both explained everything in full detail and made sure that I understood everything about the program. I am glad to have chosen this company to work with.
Reviewed Aug. 1, 2020
Signing up with National Debt Relief went great. I have an automatic payment withdrawal system and when I needed to change something, they've been really good about getting it changed the same day so that if I need to skip a payment or add a payment in, it's been done very efficiently. Working with NDR relieved stress with not paying as much on our debt as we were because we were like three times as big of a payment as we are now. So that was a really big financial relief. I've recommended some of my friends do it if they don't wanna file for bankruptcy. We’re all in that 20 to 30 range where we’re all a little too spendy with credit cards. I tell my friends, “They've been so great. You should definitely consider it.”
Reviewed Aug. 1, 2020
Someone in the military told my husband about National Debt Relief. The enrollment process at National Debt Relief was good. It was easy. They're taking care of my credit card debt and since working with them, I like that I haven't really had to worry about it.
Reviewed July 31, 2020
I was really impressed with the amount of supports provided by National Debt Relief. It's not just a brief discussion about your debt and payments. They are very thorough about you understanding your program. You will speak with a representative that will assist with debt relief options. Once approved, you will still be required to attend The Welcome Call. Every step is important and the supports, appreciated.
Reviewed July 31, 2020
I can finally de-stress about my debt and start looking to my future. Both people who helped me were super helpful and knowledgable. I'm super excited to see where this goes and finally be free from debt that's been holding me back.
Reviewed July 31, 2020
My experience in enrolling in the program with Hakeem ** was excellent. He explained the program and went over it until I understood everything. I had lots of questions and he cleared them up for me. Had me electronically sign documents. I then spoke with Diane for the welcome call. She also did an excellent job of explaining the things I should know. She gave me info on the success phone number and email address that I should use. Gave me the phone number and address to give to creditors. Told me to get letters or judgements from creditors sent to you right away. Helped set up email and to electronically sign documents and set up online account. Because of these two people this was a much easier process than I had imagined it to be... Thank you so much, Gayle **.
Reviewed July 31, 2020
The agents were very professional but friendly and understanding. They made the process very easy and quick. They make you feel comfortable with the decision and give you very good advice on how to move forward. I would recommend National Debt Relief to anyone having bad financial situation with credit cards debts.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future
Reviewed July 31, 2020
Everyone I spoke with was very thorough and patient and allowed me to ask all the questions I had. They also went over all the details and made sure I was able to understand what the program consisted of and what I would be paying.
Reviewed July 31, 2020
Quick and easy. Very nice people talking and explaining. Thought the process was going to be very difficult but it was short and to the point. No regrets. Very happy with my decision. Also liked that my program should only take about 53 months.
Reviewed July 31, 2020
Both representatives were so informative and helpfully. I was scared to death to start this process. Mainly from thinking I was an awful person for falling behind in payments. At least this was I can feel better about myself. Both reps were knowledgeable about products and how they can make it work. They covered everything and answered all my questions including tax information. The welcome call was just a good as first. I would recommend this company and their staff to anyone that needs help and feeling guilty about debt payments. Thank you to all.
Reviewed July 31, 2020
We’re glad Chaz ** was such a help. He’s been nothing but good and understanding with our situation and looking forward to help us resolve our debt, also our welcome call was very comforting and ran as smooth as possible!
Reviewed July 31, 2020
This was a hard decision for me, but Daniel was very kind. He answered all my questions and put me at ease. I am happy I made the choice to go with National Debt Relief. I would definitely recommend to others needing help.
Reviewed July 31, 2020
Carlos ** was awesome, very thorough and knew his business inside and out, thank you for working with me and my family on getting us set up for financial recovery. The process is scary at first but it's the shame of debt that usually holds people back but Carlos was reassuring and made sure I was informed before making a decision.
Reviewed July 31, 2020
I was referred to National Debt Relief by Credit.org. The experience was smooth and quite fast. Jay was very nice and helpful and made the experience quite pleasant. The service cut my monthly expenses by 50%. I would recommend to anyone that has problems with paying credit card bills.
Reviewed July 31, 2020
Everyone that we have spoken with have been amazing and incredibly helpful throughout the whole process. Everyone gave us exact information and made us aware of each step that we needed to complete. Lauren and Gerry is amazing to work with and we would definitely recommend this company to anyone needing help with their debts.
Reviewed July 31, 2020
Both the representatives I talked to were excellent and very helpful. Definitely would recommend them for National Debt Relief. I was very pleased with the help and answers that they gave me. I can’t wait to be free of debt.
Reviewed July 31, 2020
I was having concerns mostly with credit cards. There were just too many payments and nothing was going down. All my paycheck was pretty much going into payments instead of having enough for other things like food. I looked up different things online and National Debt Relief was the one that stood out the most to me so I kinda did my own research. I enrolled with them and the process was pretty fast. Everything was through the phone and everything was done online. They talked me through every single step so it wasn't very difficult for me.
They consolidated all my debt and they went from debt collector to debt collector trying to get the best deal for me in order to close the debt. They asked me everything that I have to pay for the month like my rent and all that. We then did our additions and everything and how much I would have left during the month that I could give a payment that I was comfortable with and that was okay for the program. That's how we came up with the best overall amount each month.
Little by little, I'm paying off like every single debt that I owe. I'm almost there. In maybe one or two more years, I'll be good. I spoke to one person at the beginning and after that, different people would call me to let me know that they had a new deal for me and that I had to give my consent to it if I was okay with whatever amount it was. I'm still speaking to different people or some things are through email. For questions or concerns I had, I usually just call the number that I was given and whoever answers would just help me out. I've never had any problem. Everything is always resolved.
Reviewed July 31, 2020
My experience with National Debt Relief has been very good. If I had to rate them on a scale of 1 to 10, 10 being the highest, I'll give them an 8. We had some hiccups, but I won't let those things speak for the full three years that I've been with them.
Reviewed July 30, 2020
I have been reluctant to call but I am so glad I finally did. Marvo made everything very painless and explained the process step by step. I will be cutting my monthly payments by over half!!! Thank you!! Looking forward to working together.
Reviewed July 30, 2020
Everyone we spoke with was very Professional and explained everything to us very well, as too where we understood what was going on and what would be happening. We are Truly Grateful for your company and helping people in need, especially with this pandemic going on at this time where people are losing their jobs, or just can't handle their finances due to hardship in their lives.
Reviewed July 30, 2020
I was very satisfied with Debt Relief Specialist, Tatiana. Quite painless and quick. Which all my experiences were as quick and comforting. I should of done this a long time ago. I wish more people were as considerate of people going thru such hardships. Appreciate the kindness.
Reviewed July 30, 2020
From the first phone call to the final completion of welcome call, everyone I spoke with was professional, respectful, knowledgeable and explained the program in detail. I would highly recommend this company to anyone underwater in debt but still trying to pay everything.
Reviewed July 30, 2020
So far I have had a great experience with both of the reps that I have come in contact with. Everything has been explained to me down to details and every question I have asked has been answered to my satisfaction.
Reviewed July 30, 2020
I was able to work with John **, and his professionalism and knowledge of this program really helped me out. He walked me through everything step by step, and I look forward to more financial freedom in the years to come.
Reviewed July 30, 2020
Much needed relief and a truly easy experience. Bryton my case handler was ALWAYS there through phone conversations or email at any time of the day. Low monthly payments and just a true blessing for this program and the help that it will bring me and my family.
Reviewed July 30, 2020
My customer service representative (Jay **) explained everything perfectly and professionally. His voice and delivery was calming and reassuring. I would definitely recommend this service. If you feel that there is no way out of your situation you will be pleased to know that there is such a service to assist you in getting back on your feet again.
Reviewed July 30, 2020
Although phone call would go in and out of reception; Representatives were very helpful and thorough. Representatives were very patient and kind to answer any questions I had about the program or any other clarification I needed. Felt very secure after the call and receiving help from the team.
Reviewed July 30, 2020
We had a major family crisis and everything snowballed. I decided whether it would be better for me to negotiate with credit card companies myself rather than pay 20% to National Debt Relief. NDR had more customer feedback than other companies and they have a better reputation than other companies. I went with them and their program has alleviated a lot of the stress that I would have to face with the unforeseen crisis. Their reps told me what they could do. If NDR could reduce the payment they're taking, that would be better but other than that, the program they have has been good. They provide superb service and they have very compassionate people. Their program is doing what it's supposed to do.
Reviewed July 30, 2020
I was trying to get a house and National Debt Relief offered me something that I could take care of super quick instead of waiting it out. It took a month to start settling debts. They were knocking stuff out quick but the last one disappointed. Sometimes, they’re debating back and forth, trying to negotiate and they shoot for the lowest possible number which draws it out past longer than expected. I call and I ask how negotiations were doing and what they give is not a lot of details. Maybe if the number was closer to something, I would like to just take that bill. Still, the debt relief program is great.
Reviewed July 29, 2020
My experience with Allen ** and the welcoming team was great. ALLEN ** was friendly and so patient with me. Also the welcoming team was so homely and nice. ALLEN ** took his time to explain good .. Thanks to the team.
Reviewed July 29, 2020
The process from beginning to end was clearly explained and any questions we had were answered and I feel that this will provide us with a peace of mind that we have not had since the covid pandemic started and we can concentrate on being debt free.
Reviewed July 29, 2020
It seems like hard time after hard time kept hitting me and I kept falling further into debt. The interest was killing. I wish I would have took charge and called National Debt Relief before this got out of hand. It was quick and easy and I am really thankful that something like this exists.
Reviewed July 29, 2020
Best customer's attention ever!! The people is so kind and comprehensive, they are very clear when explaining the steps to take and they guide you in the best path to take also. I am glad that I have chose them!
Reviewed July 29, 2020
Took the first steps to get debt free and stop drowning in CC debt. National Debt Relief is highly reviewed online and I can see why as everyone I have dealt with has been very professional and very courteous. Very pleased thus far and look forward to working with the whole team.
Reviewed July 29, 2020
I have had a great initial experience. This is something new to me, so I am looking forward to getting started, seeing how easy it is and getting this behind me. I did get a good night sleep for the first time in a while.
Reviewed July 29, 2020
Andrew ** was an absolute pleasure to go through this process with. He walked me through everything, step by step and had me enrolled within two hours. I am super grateful for all his help. At no point did I ever feel judged or confused. He has also answered all of my question in a patient and thorough manner. Thank you again.
Reviewed July 29, 2020
Great service while explaining the process and answering all questions I could think of at the time. Did not feel pressured but did feel a sign of relief that I will be placed in a much better financial situation through the company.
Reviewed July 29, 2020
Everyone was helpful and gave me clear answers in a very timely manner. I was told I would receive a call and get all my paperwork done the same day and I did, which was helpful. Everyone I spoke with was very friendly as well.
Reviewed July 29, 2020
Louis was excellent and supportive. Took his time to answer ALL of my questions and help me feel comfortable. I feel confident with the program they have set up for me and I truly appreciate the patience they had in helping me make this decision.
Reviewed July 29, 2020
I prayed and ask God to show me how to get out of debt. I believe He directed me to National Debt Relief so I called and spoke with Teresa, she was professional, reassuring and very patient. My questions was answered and the details of how this program works was explained. I now feel a sense of relief and no longer will I stress each month when paying bills. Thank You Teresa.
Reviewed July 29, 2020
National Debt Relief is great and I would recommend because they have helped me tremendously. I was a little bit nervous because it's grounds that I haven't crossed but the more they worked with me, the more comfortable I felt with them. The reps I have talked to have been helpful. They have answered questions. They took what I owed into consideration and what the payment would be to start covering. They have worked with me 'cause a couple of times I've had to skip the payment and they were good about that. I have been pleased with what they have done for me. They've done what they told me they would do. They have settled quite a few accounts that were getting aggravating for me. I have two pending in it but it's been a relief. It's taken a lot off of me. We're still struggling a little bit, but it's gonna get better.
Reviewed July 28, 2020
They did a fantastic job in answering all my questions and easing any concerns I had going into the process. I feel very confident NDR is the best option to recover from financial hardship and mountains of debt. I would highly recommend this service to anyone struggling with their debt.
Reviewed July 28, 2020
It was a very pleasant experience dealing with both Brianna and Cheryl, they made the process effortless and nowhere near as painful as I expected. I look forward to being able to get this program finalized and I will gladly recommend to anyone looking for the same process, thank you.
Reviewed July 28, 2020
Anna and Paul were both very helpful. I have a hearing problem, so sometimes I can’t distinguish what is being said if the person talking is to fast. They were both very patient with me. I really appreciated their kindness. Thank you NDR for helping me!!!! Kcm
Reviewed July 28, 2020
I'm sorry I can't find an account number. I was treated with respect and kindness. I really liked Mikah from the very first call. Anna was very courteous and informative. I look forward to work with NDR for my future financial security.
Reviewed July 28, 2020
Thank you so much for your help with my debt!! Now I can sleep easier knowing that NDR is working to resolve all of my debt. Ben ** was wonderful to work with and made that process so easy to complete. Thank You.
Reviewed July 28, 2020
Both representatives were very informative and provided me with all the right information. Friendly and kind service. All of my questions were addressed and answered and I was given exceptional service and peace of mind regarding my debt and ways to resolve it. Thank you so much.
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