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National Debt Relief Reviews

4,978,435reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,978,435 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 65 Reviews 9375 - 9525
    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2023

    Tomzetta was great. She made me comfortable and assisted me in making the right decision for my future. She was super patient with me and made sure I knew all the ins and outs. It was refreshing to have great customer service. I’m so looking forward to my future.

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    Verified purchase
    Staff

    Reviewed May 19, 2023

    We had a pleasant experience with National Debt Relief! The representative we worked with was great! He gave us clear answers to all of questions we had. He was very knowledgeable on everything we asked him. Would highly recommend to people!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2023

    I’m relieved to have these debts being resolved. So grateful to National Debt Relief and their great customer service. They explained what I needed and what they could do to help me along the way. I will be able to live debt free, eventually on this plan, and will be able to be free of debt.

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    5 stars. The associate was very kind answered every question I asked. Sometimes even answered twice, never got upset. She wanted to make sure I was completely ok in the manner the program was going to work. I would recommend this to a friend if they were in the shape I am in.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2023

    I reached out to NDR because I'm struggling. Really, really struggling. And I was lucky enough to have Jose give me a call. He was personal. He was very informational. He provided all the details, answered all my questions and pretty much held my hand through the entire process application, everything. He was kind enough to provide tips and tricks for me to use in the beginning of this process. I'm so grateful that I was able to get things started and have an agent be so attentive to my needs and understand where I'm coming from in my current situation.

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    Verified purchase

    Reviewed May 18, 2023

    All went well except time to sign/initial several pages as computer would not cooperate but associate A handled well and we went over pages, tried different things and she and myself got it done. So now I am enrolled. Yeah!

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed May 18, 2023

    I am one of those people who signs up to receive information then hates when I get the calls. I had a few calls from NDR and I ignored them, or I would say I'm not interested and hang up. I don't know what made me take this last phone call, but I'm glad I did. I spoke with a man at first and then was transferred to a lady. Both were very nice and I did not get bored with the call at all. I was nervous about the whole thing at first, but after discussing it with my husband we decided to go for it. I feel confident in our decision. I can't personally rate the program itself since we just signed up, but I can however say the customer service was amazing. I feel awful that I can't remember the guy's name, but the lady I spoke with who got us signed up was Christina ** and she was super nice and very helpful through it all. I look forward to seeing how this helps us. I'm excited about fixing our debt.

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    Thank you so much for your service is so good and happy with debts relief. It’s save a lot for me. Appreciate National Debt Relief saving my life and mr ** service is so good. He help me a lot. Thank you.

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    Nick was very confident when going through the process of enrollment with me. He was very informative and helpful, his confidence made me feel more trustworthy. Everyone is very helpful and understanding of what people are going through, I am happy to be getting help and guidance from knowledgeable resources.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 18, 2023

    Jeff was very knowledgeable and helpful with all the questions I had regarding my debt relief. He answered all my questions and concerned that I had. Everything went smoothly with his help. I can’t wait to see the results of my debt relief!

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    My agent Fatemia ** was excellent, she had all the knowledge, answers and know-how to make the customer feel confident and comfortable going forward with National Debt. This is not a paid survey, just a very satisfied customer.

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    Working with Steven ** to process my debt settlement was a good experience. He was knowledgeable and helpful and patient as well. Would definitely recommend National Debt Relief to colleagues if they need to undergo similar services. Kind regards, Jennifer

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 18, 2023

    It was a great presentation, but being 71 years old, my mind could not keep up with all that information in the time that we had. Hopefully, I can view the information he emailed me and get a better understanding of how this system works.

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    Verified purchase
    Staff

    Reviewed May 18, 2023

    Lamar was professional and proficient. He made the sign up process a breeze. I was apprehensive at first, and almost backed out, but Lamar helped me see how paying off my debts would help me out in the future. He answered all of my questions professionally and was a delight to speak with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2023

    I was in the program and went through job loss and divorce. Just re enrolled and I love this company. The service they provide. Unbelievable! The gentleman on the phone Justin was amazing. A great man who is so sincere and with a heart of gold.

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    Verified purchase
    StaffBilling

    Reviewed May 17, 2023

    It was a great experience, to finally being able to lower my bills. Mike ** was very professional and kind. Very helpful, and explaining everything. Great guy! I was having a little difficulty, going through the process. Mike was very helpful, explaining what to do.

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    Verified purchase
    Staff

    Reviewed May 17, 2023

    So excited. Can’t believe they were so willing to help when no one else would. That feeling you get when the weight of your debt is being lifted off your shoulders. I can’t explain how happy I am that they helped out. Thank you so much National debt relief.

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    Verified purchase
    Staff

    Reviewed May 17, 2023

    The employees I dealt with are an asset to your company. Courteous and knowledgeable. The entire experience was made easy. It is a stressful experience to have to sign up with a debt relief plan but Angel and Pedro made it less stressful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 17, 2023

    It was a smooth process. Everything was explained very well, and the customer service was excellent! I was initially very anxious, but the representative put me at ease. Thank you, guys, for a great experience! I would definitely recommend you guys to my friends.

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    Verified purchase
    Staff

    Reviewed May 17, 2023

    Michael was extremely helpful and knowledgeable. He answered all of my questions and some I didn’t know to ask. I’m excited to work through this debt and get it resolved in a way that will help me in the future.

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    Verified purchase
    Customer ServiceTechStaffHonesty & Transparency

    Reviewed May 17, 2023

    I was overwhelmed and completely drained from the collection of debt in my life due to what happened to my business from theCovid-19 pandemic. I connected with another debt relief company before finding National Debt Relief which was not at all open and honest about their program. I found National Debt Relief just in time as I signed a contract with the other company Alleviate. I was still in my "cooling off period" so I could cancel that contract. I connected with Seungho (John) **. He was so amazing. In a telephone call he created a program for me, gave me hope and I was beginning my journey to financial freedom. He explained everything in great detail how the program works, He answered every question, was patient & encouraged me. That phone call changed my life.

    I will begin my program on 5/31/23. I can't begin to explain the burden off of my life with just enrollment. I believe in this program. Seungho was so professional and compassionate. There is nothing "hidden" and all of my debt was accepted into the program. I have a few miles to walk down this road, but feeling confident in my future. Now my attention can be focused on rebuilding my business and being in service to people. I highly recommend Seungho ** and National Debt Relief Program. It is a way back and a way to be accountable to your creditors and yourself.

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    Verified purchase
    Staff

    Reviewed May 17, 2023

    Very helpful in outlining my options and helping me sign up for the program. It was easy to enroll and get started and I’m looking forward to being on the other side and debt-free. Thank you Mitch for your help.

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    Verified purchase
    Staff

    Reviewed May 17, 2023

    The debt advisor was clear, knowledgeable and very through. He explained my options and assisted me with my decision. He walked me through every step of the process and explained everything again as we went along. Would highly recommend to anyone facing financial difficulties.

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    Verified purchase

    Reviewed May 17, 2023

    Chad ** explained everything well and answered my questions easily. He went over all the details of the program and made me feel very comfortable with the company. Also he explained how much money I am saving by doing this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 16, 2023

    Dear sir or madam, good morning, I just want to thank you for your good service, especially Ms. Yesena ** who was very polite and helpful. Thank you so much also for your time that you gave me during my calls. Also, customer service was very good that helped me a lot Sincerely.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2023

    My customer Service representative Ryan was/is unbelievably knowledgeable and to the point. Even if he was pulling my leg in areas, I would have never known it. The process was quick and fast and definitely worked with my budget. I'm excited for the further being debt free. Thank you.

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    Verified purchase
    Staff

    Reviewed May 16, 2023

    I had very good and informative experience with my debt specialist, Teri was very polite and helpful in a lot ways. I am looking forward to good and positive thing to come in the future. I will recommend this program to my friends.

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    Verified purchase
    Staff

    Reviewed May 16, 2023

    Process was easy and thorough. She explained the entire process and helped me through every step. This will allow me to get my life back to some semblance of normalcy that has been lacking for several years. I can now start breathing again. Thanks.

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    Verified purchase
    Staff

    Reviewed May 16, 2023

    Anthony ** was very great help and I appreciate him for his patience helping me. He explained everything in a pretty comprehensive manner. He made me feel that once the ball is rolling my finances will be alright once again.

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    Verified purchase
    Staff

    Reviewed May 15, 2023

    I truly enjoyed the guidance that I received from Beverly. It was a great experience for me and the program is a GREAT fit for my debt relief needs. I am very satisfied with the program that I was recommended for and I’m glad that multiple options were offered. I already recommended National Debt Relief to a close friend of mine!

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    Verified purchase
    Staff

    Reviewed May 15, 2023

    Warren A. was amazing to talk to, made me feel comfortable, was relatable with my situation and was positive and supportive!! I feel so much better about this process and I look forward to complete my program and being debt free!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 15, 2023

    Ms. Kimberly ** was amazing!! She went through every single detail and answered every question I had to the best of her ability!! This is probably one of the most top 10 experience of customer service that I have received!! Thank you Ms. **, you are awesome!

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    Verified purchase
    Customer ServiceBillingTransparency

    Reviewed May 14, 2023

    After consulting with NDR associate I was provided with important information reference my program I had not been made aware of in previously. Such as a review of my credit worthiness after 12 months positive payments into my program. This made a considerable impact on how important it is to make do do everything possible to keep my program installments up to date. I love this. Your associate gets a thumbs up throughout my entire enrollment process. I have a completely different attitude now thanks to this skilled individual. Dennis **

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    Verified purchase
    Staff

    Reviewed May 13, 2023

    Thomas was very nice, patient and helpful. He answered all my questions and explained everything and made sure I understood everything. I felt very reassured and at ease after our conversations. I feel like a weight has been lifted off of me after speaking with Thomas about how the program works and what to expect fr9m it. It feels so good to finally take the steps I need to achieve financial freedom.

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    Verified purchase
    Staff

    Reviewed May 13, 2023

    They were extremely helpful and explained everything piece by piece. Made sure the amount per month was better than what I was paying before. Definitely thankful for NDR. Couldn’t have done it without their help to get out of this crazy debt month to month.

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    Verified purchase

    Reviewed May 13, 2023

    Von ** was incredible! From taking over the account last minute to being there every question or concern we had. We are very relieved to have control again and felt like we have support with not only NDR but with Von!! Thank you!

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    Verified purchase
    CoverageStaff

    Reviewed May 13, 2023

    After discussing my financial situation, the agent went over two possible options, which would save me a few hundred every month. It was a sigh of relief knowing things were going to be more stress free. The agent was comforting to talk with and insured me that I was making a good decision before things got worst.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 13, 2023

    I was very worried in the beginning since I had gotten myself into a lot of debt. After talking to a friend I thought I would give it a go. I am very impressed with how they handled my debts when so many people told me it was a scam. However it's not, they have helped along every step of the way never acting like I am putting them out for calling or emailing. I am very glad I chose this route. Plus it teaches me to live within my means. If I cannot afford something I don't get it. Very grateful for their help.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 13, 2023

    Luis was outstanding! We had to start and stop our conversation several times during the process due to my crazy work schedule. His patience and continued support throughout the process was unprecedented! He was thorough and detailed. I would definitely recommend NDR!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2023

    Customer service is very good in helping me. They understand my needs and help me. They are also very knowledgeable and easy to talk. I recommend them. So far, I have made good progress in getting rid of my debts.

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    Verified purchase
    Staff

    Reviewed May 12, 2023

    Mr, ** was friendly, polite, knowledgeable, skilled, a good listener, he was providing, informative and thorough. Mr. **'s initial approach and finalizing made a long process seem much shorter by his manner of procedures. The over-all experience was beneficial and enjoyable.

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    Verified purchase
    Staff

    Reviewed May 12, 2023

    The gentleman I spoke with, I think Eric, was super awesome. He took his time to give me the best and I was very well pleased. I feel such a relief already. Thank you for helping me when no one else would!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 12, 2023

    I had a great experience working with Jeremy **. He was very knowledgeable, was extremely easy to talk to, was able to answer all of my questions and worked around my schedule. Overall it was a great experience and I would highly recommend it.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 12, 2023

    Theo ** at National Debt Relief was so helpful while I was signing up for the program. He answered my questions quickly and clearly. He helped me through the application process and once approved he provided me with what I needed to do next. I would certainly recommend National Debt Relief to a friend.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2023

    My experience with Mike ** was a very good one. He listened and was very calm and informative. I felt very comfortable communicating with him. I could comprehend what he was saying and if I wasn’t sure he explained so that I would understand. I was satisfied with the assistance and patience that I received from Mike. I also spoke to another representative the following day and also received good feedback. I would highly recommend NDR for their organization, customer service and great reputation.

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    Verified purchase
    Staff

    Reviewed May 11, 2023

    The person I dealt with as David. He was very knowledgeable and a great help with every step of the process. I am very pleased with his help and would recommend NDR to anyone in the future. I am very eager to get started.

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    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed May 11, 2023

    Your response time is great. Every time I email you, my answer is likely the same day. In talking with customer service, I have always had professional and friendly help with my questions. I am happy I chose your business for help.

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    Verified purchase
    StaffBilling

    Reviewed May 11, 2023

    Getting through the process takes a while but it’s the best option if you cannot make lump sum payments. Agent was courteous, thorough, and patient. I received documents right away and the agent stayed on to help set up my online account.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2023

    John ** was excellent at setting up our account. Extremely knowledgeable and empathetic. A few questions required a a callback or two as we set on this path of several years. We are hopeful that we are in the right direction, as time will tell. Sometimes reconstructing finances years in the making is complex and troubling.

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    Verified purchase
    Staff

    Reviewed May 11, 2023

    An excellent team of professionals helped me so much. They answered every question my attorney, mom and I had. I am so excited to get started on my financial freedom journey! I highly recommend their services if you are experiencing a financial hardship.

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    Verified purchase
    Staff

    Reviewed May 10, 2023

    It was a smooth, enlightening experience with a patient, emphatic advisor, Vanessa. She helped us navigate through the process, explaining and answering our questions well. Anyone unfamiliar with the Debt Relief program would initially be skeptical and apprehensive. Vanessa erased all those, and we were assured that we had made a life changing decision. We begin our first week newly empowered, relieved of the burden of a vicious debt cycle. Thank you for the support, we look forward to the future.

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    Verified purchase
    Staff

    Reviewed May 10, 2023

    Mr. David ** made my experience very comfortable and pleasant! He was truly amazing in explaining how the program works, and all its benefits!!! I feel like a weight has been lifted off my shoulders! This is truly the BEST decision I have ever made!

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    Verified purchase
    TechPunctuality & SpeedStaff

    Reviewed May 10, 2023

    The entire experience was so easy and quick and Chase made everything easy for me to understand. Went through the entire contract step by step and told me exactly what I needed to do and expect out of the whole experience.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2023

    Spoke to a woman on the phone who was very helpful and really made sure we understood what we were doing. We have just started the journey so we will see how it goes by later in the year. We were told this could take time so this is where we patiently wait to see how everything goes. The good thing is we can cancel at any time and they will assist with debt collectors calling.

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    Verified purchase
    Staff

    Reviewed May 10, 2023

    The Representative person/a woman Miss **/was very unique professional. She explain everything easy way. Sometimes must do this again and again because my misunderstanding. Thank you so much for people like she working for your company.

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    Verified purchase
    StaffBilling

    Reviewed May 9, 2023

    Was helped through process by your member very well. It helped to have an individual work with me explaining how all takes place. For bill consolidation you appear to do well in working. With individuals such as I in need of help.

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    Verified purchase
    Staff

    Reviewed May 9, 2023

    Frank did an excellent job explaining the program I qualified for and answered all of my questions. I'm confident in the program that I've chosen will work for me and I'm looking forward to being debt free in a matter of months.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 9, 2023

    I had the pleasure of speaking Jasmine. She walked me through the process and made sure I understood.. I would definitely recommend the service. Before I hung up I had a sense of relief. If you need help with your debt please reach to National Debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 9, 2023

    I was nervous making the call and admitting I needed help. I never thought I would be in this situation. But life happens. Clarence made things so much easier. I was hesitant and Clarence made me feel at ease. He was very knowledgeable about the program.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 8, 2023

    James ** was very informative about each step. Very sweet and patient representative. Thank you so kindly! He also help suggested how to go about my plan along the way, what is a better step, what to do and not to do. I can't wait to see my results along the way.

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    Verified purchase
    Coverage

    Reviewed May 8, 2023

    Great deal, it took only a couple of hours mainly for me asking questions and he answered ALL of my Questions. And what we covered made Perfect sense. We went over every debt that I had. By the end all numbers were provided. And there were choices to be made. Right online I signed everything. Wish I did this sooner.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2023

    I just got enrolled so give me a little more time. But I was impressed with who I talked to. He went out of his way and stayed late just to help me. Great customer service and glad that at least he took the time to help.

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    Verified purchase
    TechSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed May 8, 2023

    Salesperson talked way too fast. Told him to slow down. All my cards have taken their payments after I stopped paid them. Plus your payment came out so now my account is overdrawn. I wish I never did this. I am retired and thought it would be better. I’ll be dead by the time this is finished.

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    Verified purchase
    Staff

    Reviewed May 7, 2023

    I was treated like a person. Staff was very friendly, made me feel like I was cared for, not judged for my mistakes. Would definitely recommend to a friend. I can finally see the light at the end of the tunnel. And has saved me money as well.

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    Verified purchase
    StaffLoan Process

    Reviewed May 6, 2023

    The young man that helped me, Jay, seem to know his program very well and was able to guide me and answer all my questions. It's a shame more people don't know about this debt relief program. I found out about it through an application for a loan, however this is much better than a loan. It will get me out of debt in approximately 2 years.

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    Verified purchase
    MaintenanceStaff

    Reviewed May 6, 2023

    It was a great experience and it was broken down very well. Everything was clear and all my questions were answered. I am glad that I chose this company because I do not think any other company would of been this helpful, friendly, and patient. Thank you for all the help and allow me to better plan for my future.

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    Verified purchase
    Staff

    Reviewed May 6, 2023

    Agent was professional and courteous. Was attentive to my needs and recording my information. I am looking forward to working with NDR to resolve my debt. David ** was helpful in answering all my questions. I am very satisfied with the program presentation.

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    Verified purchase
    Staff

    Reviewed May 6, 2023

    Irene was very informative. She walked me thru the process with care and compassion. After the initial sign up with Irene, I felt some of the stress go away. The process of signing up is simple and I was walked thru, step by step to make sure that I understood how the program works and how I can start the process of being debt free.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 6, 2023

    This was a fast process, and it has offered so much help! I still don't fully believe it as it's going to make things so, so much easier to manage and I am able to take care of accounts which otherwise I would not have been able to at all.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed May 5, 2023

    They helped me with my credit cards and loans so that I was paying less than half of what I usually pay. It was quick and pretty painless. Now I can breathe each month without worrying if I can pay my rent or not. Thanks NDR!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2023

    Casey was very professional, nonjudgmental, and patient. I really did not expect to be in the situation to require your services, but I doubt anyone does. The stress of making the call to initiate services was unwarranted. The process was very streamlined and the documentation thorough. Thank you for allowing me to feel as if I can breathe.

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    Verified purchase
    Staff

    Reviewed May 5, 2023

    NDR is an excellent source of relieving high debt. I don't have to do anything except approve the settlements. The money goes in my account and NDR takes care of everything. I really can't think of a negative issue. Every time that I speak to someone from NDR, they are professional, knowledgable and very good at alleviating worries. The settlements they have gotten me I never could have negotiated.

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    Verified purchase
    Staff

    Reviewed May 5, 2023

    Nice, knowledgeable, very helpful, patience and very well spoken. Made sure I understood everything thing she talk to me about. Gave me the history of NDR and how it started and why it started. If I could give 7 stars I would.

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    Verified purchase
    Contract & TermsStaff

    Reviewed May 5, 2023

    I wish to cancel my participation in program and enrollment. Yeah I haven't been helped. My agent was very pushy on agreement documents. I was disappointed in service. I wasn't comfortable with the whole process. This was a very bad experience. Therefore once again I wish to cancel enrollment and program before it even begins.

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    National Debt Relief
    Response from National Debt Relief

    Hi Daniel,

    Thank you for reaching out and sharing your experience. We regret to hear that you are disappointed. A member of our client success team will be reaching out to better understand your concerns.

    You may always call us directly at 888-660-7427.

    We look forward to speaking with you.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 4, 2023

    Lina was truly a delight to work with, she was professional and friendly. She made things easy for us. I would recommend her to all my friends. The communications between her and my husband and I were GREAT! She helped us a great deal.

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    Verified purchase
    Staff

    Reviewed May 4, 2023

    The only person that was good was that person who is still trying to help me. But as right now they told me one thing but then they made a mistake and then are not willing to change it. As of right now Dylan is trying. But as of right now they still have not

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    National Debt Relief
    Response from National Debt Relief

    Hi Susan,

    We are sorry to hear about this. A member of our client success team will be reaching out to assist, but feel free to call us directly at 888-660-7427.

    We look forward to assisting you.

    Verified purchase
    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed May 4, 2023

    I initially tried to get a loan through this company, after talking to Tyler, he gave me a better solution than taking out a loan and incurring more interest. He put me on a plan to pay back my debt, and get it where I want to be. It was easy, and everyone I spoke with was very helpful, and courteous. Thank you guys for your help!

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    StaffBillingRates

    Reviewed May 4, 2023

    I am so thankful for finding this reasonable option for credit card debt accumulated during the pandemic. As so many folks overwhelmed by the many debilitating aspects of Covid, I was losing hope for resolving the horrible high interest credit cards that contributed to our survival. NDR is a blessing... Their staff is knowledgeable, patient and compassionate. Highly recommended.

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    CoverageMaintenanceStaff

    Reviewed May 4, 2023

    Both representatives that I spoke with were not only beyond helpful but they were just very kind and genuine people they understand where you’re coming from. I would recommend them 10/10 times, they helped me find my best course of action and now I’m on the road to fixing my life.

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    MaintenanceStaffBilling

    Reviewed May 4, 2023

    The lady that worked with me was Melinda ** she was very patient with me. She explained everything. It was easy to get enrolled in the program. I am now a customer and I am excited about getting a break from high payments.

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    StaffBilling

    Reviewed May 4, 2023

    We have just completed the sign up, but have yet to begin payments, etc. The process is straight forward and the folks are very professional yet personable. Remains to be seen the actual success and satisfaction once my creditors have been contacted and/or discover I am no longer paying them.

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    Punctuality & SpeedStaff

    Reviewed May 4, 2023

    The Executive was good. Very Cooperative and understanding. She was very prompt and immediate action was taken. It took just two days to finish of all the paperwork. I wish I get immediate help since I'm leaving for Mississippi tomorrow.

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    Staff

    Reviewed May 4, 2023

    Darwin helped us out tremendously, he was very knowledgeable and very patient with my wife and I. We gave Darwin an A+ for explaining everything to us in detail and helping us with our process. We’ve never had to use National Debt before, but we are looking ahead to the future to build our credit back to where it was a few months ago and we are confident through y'alls service it can be accomplished.

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    Staff

    Reviewed May 3, 2023

    Justin was very courteous and explained everything if we had any questions, he stopped and explain them to us in a matter that we could understand. He knew what he was talking about and he kept asking us if we needed any questions answered before he went on to explain something different to us. Very professional. He was very professional.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed May 3, 2023

    While Ruben was an absolute gentleman, I had to try too hard to respond to things he'd say or ask. He was tied to a prepared script in his mind and was not easily pried from his canned speech. I felt pressured to commit to things I was not comfortable with and that I wanted more information on, or wanted to get other opinions about. He was focused on nailing me down as a client and it was difficult to get him to allow other thoughts, questions, or ideas to be explored.

    Once he realized I was becoming frustrated with his monologue, and demanded a two-way conversation, he did attempt to soften his approach and allowed me to respond with some questions, and opinions of my own, while still maintaining his focus on pinning down a decision with which he had a vested interest. When I agreed to a call-back appointment, he was gracious and realized I would not move so swiftly into his decision for me, it was better.

    On our second interaction he still had his focus on "landing the sale," but the intensity was less evident, and I felt more comfortable in speaking with him. So far, I'm thinking this is a smart move on my part. I do understand it is up to me to inform my creditors of this change. I am awaiting the telephone number that I can refer them to with their questions and concerns before informing them of the change in our relationship. I hope that will be provided soon so I can proceed with my responsibilities in making this a successful relationship for National Debt Relief, my creditors and me.

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    Customer ServiceStaff

    Reviewed May 3, 2023

    I called for information about debt consolidation and by 10 pm had a plan that was shaped and molded to meet my wife and My needs. My debt specialist Casey ** was fantastic. He listened to my story and developed a specialized plan that addressed all of our concerns. He worked tirelessly to close the deal and should be commended. An increase in salary is in order.

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    Staff

    Reviewed May 3, 2023

    So kind and helpful and spent so much time with me in order to feel like I was making the right decisions and feel like I am in such good hands. I am so glad this process was easy and made me feel like I was set up for success

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    Punctuality & SpeedStaff

    Reviewed May 3, 2023

    Service rep went above and beyond and provided exceptional service to fit my needs. She also gave clear and beneficial information and assured that I understood what I was signing up for. I can’t wait to see the benefits of the program and all that it has to offer. Thank you.

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    Refunds & PayoutsStaff

    Reviewed May 3, 2023

    The agent was very attentive and very professional. Did make me feel like I was someone. I already felt bad about not being able to pay my debts and he made me feel like eventually I will be debt free.

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    Staff

    Reviewed May 3, 2023

    Lauren ** was amazing to work with. She addressed every question and concern I presented her with. She was extremely kind, patient, and understanding regarding an extremely uncomfortable situation. We explored all options available in which she assisted me in choosing the best for our situation.

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    Staff

    Reviewed May 2, 2023

    I had agent Kristen ** who was super helpful and made the entire experience as comfortable as possible. She answered any and all questions that I had. She made sure I understood everything and definitely recommend. Great service representative. Very responsive, knowledgeable and professional.

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    Staff

    Reviewed May 2, 2023

    I enjoyed working with Aaron ** in putting my plan together. When I had questions he answered them very thoroughly and concise. I was a nervous doing this and Aaron kept me calm and on track and really made it very easy for me to understand to program and to relieve any issues I was having. This program really will help me get back on track and build my credit score back up. Much appreciated.

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    Customer ServiceStaffRates

    Reviewed May 2, 2023

    Yes I will definitely refer to friends!!!! Very pleased with the way my concerns were addressed. They were very professional in the way my accounts were handled. Very easy to answer all my questions when I needed to call them when I had any Questions. I will tell my friends how glad I was that they helped me and if they are ever in the situation that I found myself in to make a call to get some advice. They have a 5 star rating from BBB also.

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    Staff

    Reviewed May 2, 2023

    I was nervous at first but the representative Edwin was so nice and professional and took his time to explain everything to me and walked me through the whole process... The voice was very calming and much needed at a time when I was uncertain about the process.

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    Staff

    Reviewed May 1, 2023

    I had such anxiety about my debt but my representative did an amazing job putting me at ease. The process to get started was so easy. I am excited to be debt free. I would recommend this process to anyone.

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    Billing

    Reviewed May 1, 2023

    It was a new idea for me to consider debt settlement, as I was concerned about stopping my current payments on my accounts, however I felt very comfortable with National Debt Relief. I hope to see a change in the near future, however right now it's about patience.

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    Staff

    Reviewed May 1, 2023

    When speaking to Mr. ** it was like talking to an old friend. He was very patient and explained everything to make sure I understood, and if I had any questions he explained it to me clearly. I would highly recommend him and the company for outstanding results!

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    Staff

    Reviewed May 1, 2023

    My experience was excellent, Laura was incredibly thoughtful and sensitive to my needs. I recommend their services to anyone needing them and wanting to correct their financial trajectory. The process was not long and it was a good experience, I felt supported.

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    Customer ServiceStaffBilling

    Reviewed May 1, 2023

    I was looking for help with my credit card debt and located NDR on Google. I called the number provided and spoke with one of the agents, he was extremely knowledgeable and got me started with the application process and gave me some peace of mind. Thank you all so much.

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    StaffBillingRates

    Reviewed May 1, 2023

    I am just starting on this journey of being debt free with the help of National Debt Relief. National Debt Relief is helping to relieve the stress of so many payments and high interest rates. The process has been an easy and painless process. My Debt Relief Analyst has been so supportive and caring. He answered my questions, no matter how trivial they may be. I recommend National Debt Relief to anyone wanting to get their life back and become debt free.

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    Staff

    Reviewed May 1, 2023

    I was very pleased with Mr **'s knowledge of the program. I am convinced he worked very hard in getting me the debt relief I so desperately needed. He was very professional and answered all my questions. He took his time making sure I understood everything.

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    Staff

    Reviewed May 1, 2023

    I was hesitant initially, about joining the program. However, your representative; Anthony ** was very friendly & helpful. He put me at ease, while answering all of my questions. More companies should be represented by such an individual. Actually, he should be training others. Please commend him for going above & beyond, to make sure that I am a very satisfied customer.

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    StaffTransparency

    Reviewed May 1, 2023

    Oscar, the representative who worked with my application made it easy and comfortable for me to do the transaction. He was able to answer questions with confidence. His explanation of the procedures and what's the next step for me helped me understand with my decision.

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    Staff

    Reviewed April 30, 2023

    I had a very good experience with Margarita ** who was very patient and passionate to help me resolve my debt issues. I would highly recommend her for helping resolve your problems. The problem gives you many options to make it very easy. They are highly recommended from ConsumerAffairs and you can't go wrong with them.

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    Customer ServiceStaff

    Reviewed April 30, 2023

    Before I applied, I was really confused & felt helpless. I’m so overwhelmed with my debts & don’t know what to do anymore. I prayed to God & came across NDR in the internet & saw that it’s the #1 debt relief company in the US. I filled in a form & Jerard called me. He’s super helpful & nice & very professional as he knows what he’s doing & my embarrassment went away because I can feel in the tone of his voice that he’s willing to help me get out of debt instead of making me feel more embarrassed. I praise God for leading me to NDR.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed April 30, 2023

    National Debt Relief has helped put my worries at ease. The representative I spoke to yesterday, Lawanda, was so kind and patient and made me feel secure in my decision to enroll to pay back my debt. Probably one of the best customer service experiences I have ever had with an over the phone service.

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    TechStaff

    Reviewed April 30, 2023

    Jae ** was my agent, and he was incredibly thorough. He slowly went thru the entire contract so that I understood everything, and he answered all of my questions. I will 100% be recommending him to other people. I can’t thank him enough!

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    Staff

    Reviewed April 30, 2023

    Had a very good experience and was able to understand everything that was explained to me. Very helpful for me. The agent was very knowledgeable and explained everything in detail. The agent was very kind and explained the whole process of getting my finances straightened out. Thank you.

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    Staff

    Reviewed April 29, 2023

    NDR is a great help to me. Such a relief off my mind knowing that my accounts are being taken care of. I appreciate everything NDR is doing for me. Amy is such a great person to work with. Thank you for everything.

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    Customer ServiceTechStaff

    Reviewed April 29, 2023

    Geetu was so kind and helpful and very patient with me as I was signing the contract online. It took about an hour on the first call and then another hour and a half to finished all the paper work. All were very professional and helpful with any questions I had. Thank you Geetu and National Debt Relief. I feel more relaxed already.

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    Staff

    Reviewed April 29, 2023

    Aaron was who helped me!! He was so down to earth and understanding. I'm so glad he was the one who helped me.. He made it so easy.. I've been struggling with medical issues and now I'm on my way to getting on the right path with my finances.

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    Staff

    Reviewed April 29, 2023

    Everything's a wonderful experience working with Nat'l. Debt Relief. The process was smooth-sailing, very enlightening. Krystin, the debt specialist who attended to me was so warm, courteous, kind, understanding, & patient. She always works above & beyond. I could not thank you enough for all the kind & unselfish attention she accorded me during the entire process. ONCE AGAIN, A GREAT BIG THANKS TO THE NATIONAL DEBT RELIEF (NDF). You really make a difference in the lives of others especially people like me who is struggling due to financial hardship. Today I can breathe freely without thinking too much of my financial frustration. Thank you very kindly NDF! Hope you can help more people who are in the clutches of financial depression. GOD BLESS.

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    Customer ServiceStaff

    Reviewed April 29, 2023

    My agent was great. Very patient and knowledgeable. If she did not have the information at her finger-tip, she would place me on hold and return with the answer. Being a customer agent is not an easy job. Dealing with customers all day, explaining various questions at length. Need more like her. I forgot her name; however, I'm sure you have note of that.

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    Staff

    Reviewed April 28, 2023

    Really good experience so far. I’d recommend them if you’re looking to get out of debt and can’t seem to do it yourself. They were very friendly and explained the process thoroughly. I’ve had no problems with getting into my portal and they answer all my questions in a timely manner.

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    Staff

    Reviewed April 28, 2023

    My representative Brandon ** was so thorough at sign-up. I was felt very comfortable moving forward with the plan. I’d looked into another one and didn’t feel I was heard or completely understood. However, that was not so with Brandon. Thanks so much.

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    Staff

    Reviewed April 28, 2023

    Frank was kind and friendly. He was very helpful and understanding. I want to thank him for helping me. If it wasn't for him helping me, I don't know how I would have bought grocery. I will be able to be debt free by the time I can retire because of his help.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2023

    Great, knowledgeable, friendly service. Great people looking for best answers to eliminate one's debt. Program offers a quick solution to get out of debt in a reasonable ok period of time. They listen, they give answers. Very easy to deal with the personnel.

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    Staff

    Reviewed April 27, 2023

    It was a pleasure to work with you and I appreciate all the help Vikki T. Was exceptional with great knowledge in getting me set up. I'm looking forward in resolving my debt with the help you all provided me. Thank you.

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    Customer ServiceStaff

    Reviewed April 27, 2023

    I had a wonderful experience with Chaz the professional that helped, great company and they'll take care of you! So give them a call and you'll be glad you did! They are a company that's there for you when you need them. So don't go it alone. Give NDR a call!

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    Staff

    Reviewed April 27, 2023

    My experience with NDR was not stressful at all! I’m extremely satisfied! The representative who assisted me was very thorough, knowledgeable, courteous and patient with me. From my initial contact with him until the end of our conversation, I was totally impressed!

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    StaffBilling

    Reviewed April 27, 2023

    She was very professional and solved my questions. Inform me of the monthly Password Reset. Ask if I had medical bills to answer, we didn’t find any but I do have some and will look inbox to see if I could find them.

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    StaffTransparency

    Reviewed April 27, 2023

    The whole staff, at National Debt Relief were awesome. But, Ricardo really took the time to make sure my wife and I were okay with our decisions. The explanations were very clear and didn't need much interpretation. I never wanted to be in this situation, but never once did I feel like they judged us for our mistakes. Thank you for all your help Ricardo!

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    Customer ServiceStaff

    Reviewed April 27, 2023

    James was very helpful and explain every detail. He was courteous and just a joy to talk to. Had to call him back a couple of time and he was still being a great agent though I think I was bugging him. But he said I was not. Thanks again James.

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    Reviewed April 27, 2023

    I had the best experience dealing with a situation that has given me sleepless nights and lots of stress. I can’t say enough wonderful things about Sandy **. She made me feel comforted and at the same time she removed the gorilla from my back that has been torturing me day in and day out. Her voice was so calm and reassuring, it was a great pleasure to have worked with her. Thank you Sandy **!

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    Customer ServiceStaff

    Reviewed April 27, 2023

    Very helpful and informative. All my questions were answered thoroughly. The process on the phone was quite time-consuming but that's just part of it. I was informed of my current situation vs the debt relief program and realized the savings that will happen.

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    Customer ServiceStaff

    Reviewed April 26, 2023

    National Debt Relief has made it possible for me to get my debt under control. They are constantly working with my creditors and saving me money at the same time. They respond to me within 24 hours if I have a question or concern which is very important to me. I could have never paid off my debt without the excellent service NDR has given me.

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    Staff

    Reviewed April 26, 2023

    My Representative was very helpful and understanding to my problem. And very Professional and knowledgeable. I would definitely recommend friends and family to NDR. My wife and I feel very confident going forward with the program with the terms and conditions. Thank you.

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    StaffTransparency

    Reviewed April 26, 2023

    Lots of great information & a friendly Agent helped me through it all. Explanation was really great. Answered all my questions & polite & courteous. Gave me relief to know I was on my way to back to my life. Thank you so much.

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    Customer ServiceStaff

    Reviewed April 26, 2023

    He was very nice and patient. I am trying to get my daughter to apply. I will recommend them to anyone. He was so patient. He spent a long long time with me. He was working with a person that was not real smart phone savvy. I could recommend him to anybody.

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    Staff

    Reviewed April 26, 2023

    Russell **, helped my wife and I with getting started with National Debt Relief and he was extremely helpful. We believe that this program will be a great benefit to us. We're thankful for this opportunity.

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    Staff

    Reviewed April 26, 2023

    He was polite and very helpful. He answered all our questions in a thorough and understandable. I hope that the rest of your organization is as considerate as he was. We have the utmost belief that our experience will be worthwhile.

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    Staff

    Reviewed April 26, 2023

    We felt very understood. We felt that no matter what question we had it was well answered especially in a way my wife and I understood it. Lesly the person we were speaking with went over every single part of the application and really went into depth on the things that he needed us to understand. I would definitely recommend anyone that really needs debt relief. They don’t just give you the options but they try to pair you with the best option. The option that will really work for you!

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    Staff

    Reviewed April 25, 2023

    Knowledge of the program is on point and the patience and professionalism phenomenal. This is my second time enrolling with NDR and I feel completely happy and convinced that I’ll get peace of mind to be debt free soon. Thank you so much!

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    StaffRates

    Reviewed April 25, 2023

    A very positive experience with helpful and professional experience. I was mired in high interest rate debt and needed to find help for my problem. As soon as I contacted National Debt Relief I was treated with respect and a sincere desire to help.

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    Customer ServicePunctuality & Speed

    Reviewed April 25, 2023

    Just started the program but the counselor made the sign up process so easy and made me feel like this was the program for me. I'm very excited for this journey with NDR!! I know my future looks a lot brighter with them in my corner. Being able to turn my financial life around makes it easier to sleep at night! Give them a call, you'll thank yourself later!

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    Staff

    Reviewed April 25, 2023

    Chris Porter was a great representative, he was very detailed, and helpful throughout the process. He answered all my questions, and gave me some great pointers. I am very grateful for all his help. I know that I would be to accomplish my goal with this step.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    My experience was wonderful. Kimberly was on top of everything making sure everything was good. All my information and it was a good thing. I appreciate all the help that she gave to me. She was on top of everything. We spoke last night. All this happened. She made sure she call me this morning to check on me to make sure everything was good and I definitely recommend Kimberly for her job well done.

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    Staff

    Reviewed April 25, 2023

    Agent was very professional, courteous, and explain everything to make sure I understand how this will benefit me and help me! Glad she was able to understand my situation, and was able to help me figure out. This was what was best for me!

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    TechStaff

    Reviewed April 25, 2023

    Adam was such a great help and we appreciate his patience and knowledge! He took care of our needs, he was polite, and very helpful! He made sure we got our monthly amount down and he explained all of the details of the contract thoroughly.

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    Staff

    Reviewed April 25, 2023

    Very helpful and made me feel like I can take control of my life and my mind again..the peace that will allow me to have control again of my financial situation to not have to worry about hard or dark times again.

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    Refunds & PayoutsStaffRates

    Reviewed April 25, 2023

    National Debt Relief is here to help you get out of debt. They work very hard to accomplish this task with you in mind. They are a pocketbook saver! Without them, I would still be paying for interest instead of groceries. They helped me get on track with my income and outgoing moneys to keep us out of the hole. If you want to try to get out of debt, give this company a try.

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    Staff

    Reviewed April 25, 2023

    No doubt I have made a good decision. Everything was explained well to help me make the decision to help me get out of debt. Friendly and informative representative. Spent too much time in the hospital and not enough time working put me in this decision.

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    Staff

    Reviewed April 25, 2023

    The person I had was very informative and answered all my questions. I even asked the same question multiple times and he would explain it to me in detail every time. I was unsure about this at first but he was very reassuring.

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    Staff

    Reviewed April 25, 2023

    I’m excited to finally have this off my back. The experience was painless. I am hopeful that I can have so peace of mind back, the man who helped me was kind and understanding of my situation. Thank you so very much.

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    Staff

    Reviewed April 25, 2023

    Zachary was so amazing with explaining the process. I have had months and months of hardship and I’m just at a point I can’t keep up and he made me feel so comfortable about everything. The hardest part is admitting I needed help and he was so awesome at explaining everything and walking me through the process!

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    Staff

    Reviewed April 25, 2023

    James ** is the man that walked me through everything step by step, made the process very comfortable & he was very informative! The forms that we went over & signed were easy to follow & made the whole process much easier! Thank you.

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    Customer ServiceStaff

    Reviewed April 25, 2023

    I didn't think I would ever have to be in a position where I had to ask for help at my age. I should be living the good retired life. All it took was unexpected problems and there I was. I called National debt relief and immediately Edgar explained parts of the program and we went through my debt. As soon as he said he could help me, my stress level started decreasing. As I get farther into the program I am positive that my stress level will continue to decrease. Thank you for helping me.

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    Customer ServiceStaffRates

    Reviewed April 24, 2023

    We had a good experience on our call yesterday. We were given a lot of information to help us make our decision to go this route. All of our questions were answered. The plan was described well and the reps are well informed and helpful. We got a follow up call today. The conversation was interesting and very interactive. Am feeling a little more confident about the outcome.

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    StaffBilling

    Reviewed April 24, 2023

    I had a great experience with the agent when I told him about my credit card debt. He immediately got to work and did his best to help me. I would definitely recommend National Debt Relief to anyone who needs help with their debt. The company is a real problem solver.

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    Staff

    Reviewed April 24, 2023

    Very pleased with how all my questions were answered and everything was explained in detail. Very excellent and helpful. Took time to listen and made sure all questions and concerns were addressed. Very easy system information given step by step to follow.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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