National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,781)
- (5,509)
- (1,362)
- (594)
- (498)
Popular Mentions
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 19, 2020
Both advisors, Tyler and Frank, showed amazing patience with this old lady who is anything but computer literate. Decades in the Middle East and Africa during the technological revolution left me uncertain and even afraid of smart phones. They walked me through the procedure (sometimes more than once) until I fully understood it. Thanks to both of them!
Reviewed Aug. 19, 2020
Everyone I spoke to was helpful and friendly and made me feel like they really cared about helping me during my struggle with debt. Everything was explained in a way that was easy to understand and all of my questions were answered with no issues. I would recommend anyone that is in a struggle with debt to National Debt Relief. Thank you for helping me take a step out from under the rock called debt.
Reviewed Aug. 19, 2020
I can say that I’m very pleased to have joined National Debt Relief. Christopher was a pleasure to speak to and very thorough explaining everything to us. I love the fact that I am able to call him directly if any questions arise or if I need any help.
Reviewed Aug. 19, 2020
I feel there's a lot about this program I do not understand. My representative said he would be in contact with me but I haven't heard from him. The terminology used is confusing. I was told about a webinar to watch but it had already showed when I was notified.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427
Reviewed Aug. 19, 2020
Caliph ** and Robert ** was helpful and went through the whole process with me in a nice, easy to understand and patient way. It was very fast to get approved for the program. I am very thankful for the program to consolidate my debts and pay a lower amount monthly than I was paying before. I'm glad I contacted the National Debt Relief and I wish I could have done it sooner.
Reviewed Aug. 19, 2020
I never considered myself as a wise woman, by using National Debt Relief I feel I have wisdom beyond my years and I'm old. Thank you for all the help and mind relaxation you have given me these last several months and I'm looking forward to my future with you representing me!
Reviewed Aug. 19, 2020
Call National Debt Relief and they were great. The rep was very knowledgeable about getting me the help I need. Was even contacted the following day to make sure I understand what I was signing and if I was OK. Thanks.
Reviewed Aug. 19, 2020
Brent ** and the Client Success team did a great job of helping me feel confident in moving forward with your services. They were able to answer all of my questions in a clear and concise manner, and I feel very supported in this endeavor. I look forward to finally getting out of financial debt.
Reviewed Aug. 19, 2020
I had a lot of debt, including a personal loan, something with Fingerhut and some credit cards, and I was finding it hard for me to make the monthly payments to keep up with them. From getting stuff in the mail from the creditors or getting phone calls from them, National Debt Relief handled a lot of the stress that I was under by paying the creditors. It took a big impact off of me because I didn't have to deal with any of that anymore. National Debt Relief helped me combine all of my debt into one and they did a wonderful job with my situation. They helped reduce my payments and any time something changed or something happened, they would always email or call me. They kept me up-to-date on everything that was going on.
The reps were wonderful. Every one of them that was aware of my case and what was going on with it, they never had asked me anything to update them. Everything was great with it. They're taking a certain amount out of my checking account every month to build my account up with them so they have money to pay the creditors whenever they negotiated a price. For instance, one of my credit cards was $3,000 and they got it down to 1,000. With the money they took from my account, they could make monthly payments to the credit card company or whoever it was.
My dad also helped me with making a lump sum payment into my account with them, so I should have enough money in there to pay all the creditors. They're all negotiated for and they had an agreement with all the companies at a certain price. When I talked to one of them the last time a couple weeks ago, he told me to call back. He said then they'll check to see if it'll be okay with the companies to make a lump sum payment to them. When they make a lump sum payment to pay the debt off and get it done with, then they can close my account out.
Reviewed Aug. 18, 2020
The enrollment was fast and easy. Bad phone reception was why I didn’t give a 5 rating. I have peace of mind knowing that I’m on the right track now for debt relief. They explained everything very well. The emails came through fast to make the experience easier. Overall a great process.
Reviewed Aug. 18, 2020
Overall during a very stressful and embarrassing experience the team members were helpful, pleasant and answered questions needed. Only complaint was one call that had a time lapse on the sound so I was asking a question while she was talking and felt frustrated that I had to yell to get her attention because of this time lapse. She did apologize, was very nice and made it clear she was not ignoring my voice. Hope this is not repeated because it made a stressful situation more stressful..
Reviewed Aug. 18, 2020
Nathan was excellent to work with, he took time and explained how the process works. I understood all aspects of the program after my conversation with him. The welcome call was also very informative and detailed. I look forward to working with this company.
Reviewed Aug. 18, 2020
Everything was explained in great detail and the friendliest staff I’ve ever encountered. Answered all of my questions and concerns with ease. The staff is very knowledgeable about the process and always made sure I understood. I would definitely recommend this company to any one needing relief from debt concerns.
Reviewed Aug. 18, 2020
It was such an easy process, my main concern was of gaining interest but because it's coming out of my pocket they gave me the exact balance I will be paying off. Mario ** answered all my questions and also the person who took my call from the hotline he was really sweet.
Reviewed Aug. 18, 2020
Everyone has been very professional and great to talk to. Great information output. I would recommend National Debt To everyone that is in need of financial help. They helped me get started to a new debt free beginning in life.
Reviewed Aug. 18, 2020
My experience was very good so far. I'm hopeful that I will be on the road to financial very soon. Steve was very helpful. I would recommend them to others. It can be easy to get into debt, but I'm hopeful that I'll be out soon.
Reviewed Aug. 18, 2020
Ali was patient, clear in his explanations of the program, and personable. (I would invite him to dinner) I was well informed on the program and he did not race through. He clearly was thoroughly knowledgeable about the services offered by National Debt Relief. All my questions were answered fully, so I was able to make a good decision concerning my situation. Very happy with the result. The welcome call went well. Breonna, was patient and clear on each item I was to sign and acknowledge. Very personable as well.
Reviewed Aug. 18, 2020
The approval process was easy. The help I received was great. They answered all my questions and offered me a great solution to eliminate my debt. Trying to make the first initial call was the hardest part. Knowing now my initial experience with National Debt Relief, I wish I didn't wait so long to call.
Reviewed Aug. 18, 2020
Folks that assisted me were very thorough and helpful. They told me my options and what to expect over the next several months. How the system works. Shared that I will receive help any time and can stop this process at any time also.
Reviewed Aug. 18, 2020
Best decision I have ever made to better my future. Everyone that helped me in the process was knowledgeable and beyond helpful. I truly felt like they are here for me. They speak to you so kindly and they make sure you understood everything. Oscar thanks again for helping!
Reviewed Aug. 18, 2020
Great experience. Everything was explained thoroughly so I could understand the "fine print". They made it easy to get enrolled and I liked the fact that I could split my payments up each month. Thanks so much for helping me to pay off my debt!
Reviewed Aug. 18, 2020
Joshua and Daniel were very courteous, helpful and thorough. They assisted me and answered any questions I had in a prompt and knowledgeable manner. Definitely would recommend to a friend. I would be completely overjoyed if I have two outstanding employees such as these working in my employ.
Reviewed Aug. 18, 2020
The gentlemen that help me were very professional and considerate and made sure I understood what was going to happen in the upcoming months. I would recommend this company to anyone who is striving to make ends meet and who have goals to get out of debt.
Reviewed Aug. 18, 2020
First step to financial freedom. Paul really helped me every step of the way to get unburied in debt from my previous marriage. I am grateful that I'll be done with all of it and able to start fresh and new! Thank you so much!
Reviewed Aug. 18, 2020
HE DID GREAT! I was very skeptical and nervous, and Chris was able to walk me through all of it. It only took about 2 hours total, and I feel like this is doable. I am very appreciative that this service is available and that you have such a great staff who is able to get me moving in the right direction. Many Thanks to the National Debt Relief Team.
Reviewed Aug. 18, 2020
My experience was good the agent was courteous, respectful, efficient and aware of the timeframe that I needed to complete the call due to working from home. She answered my question and repeated what I was not clear on. And the process seem so easy and comfortable because the great agents you have.
Reviewed Aug. 18, 2020
We had a wonderful man named John get us all enrolled with full understanding of what is going to happen. Almost too good to be true how easy it was..We were very comfortable. John was very efficient, professional but with a sense of humor so took the edge off. Great experience for getting rid of 7 years of grief.
Reviewed Aug. 18, 2020
I looked up National Debt Relief, read reviews and saw that they were a decent company to go with. I had credit card debt and they determined my income, where I was as far as the bills, what I could and couldn't afford, and how long I was going to stay paying on certain credit cards. There did a payment arrangement with everybody that I had a debt with and my payment plan was based on what I could afford and what I was able to deposit into the account monthly. They determined who they would pay and how much they would pay based on how much I had in the account at any given time and things have been positive.
Reviewed Aug. 17, 2020
My experience was good so far. It's too soon to tell but all signs point to a great future. It was easy enrolling in the program. They were very knowledgeable about everything I had concerns about and explained well. Thank you so much.
Reviewed Aug. 17, 2020
Very friendly and understanding staff at a time of confusion. All was completely explained and thoroughly gone over. Hopefully this will get thing back on track over time. Thank you very much. Will definitely recommend this service in the future to friends and family.
Reviewed Aug. 17, 2020
Mark was SO amazing and professional. He made the experience much more clear to me and I have a comfort level now with the program! I am excited to start this program with National Debt Relief. Mark has helped me be able to see myself debt free very soon. Thank you to the program.
Reviewed Aug. 17, 2020
Very easy to work with, super nice, very personable. Answered ALL of my questions, even when I wasn’t clear on some of the details. So many different options to assist with getting debt-free. The program will allow me to be debt-free in 9 months.
Reviewed Aug. 17, 2020
The people were very nice and helpful. Any questions I had were answered. Everything was described in great detail. I was able to get an option that worked for me and my schedule. I would recommend anyone to try this program out.
Reviewed Aug. 17, 2020
Lisa helped get me set up and was amazing. Every question I had she had a detailed answer so it was very easy to understand. She made taking something that made me extremely nervous into making me feel comfortable. I’ll believe Elaine was the follow up account person I talk to you to verify everything. She was wonderful As well and very easy to understand.
Reviewed Aug. 17, 2020
I spoke to Robert very nice gentleman. I am praying that I can work it my debt to became debt-free again. I hope I am doing this right thing. My first contact with Anthony was very professional. The communication with all staff was excellent.
Reviewed Aug. 17, 2020
Quick and efficient. Not his fault but every bit of the information we covered had already been provided. He was patient and when our call was dropped, he called right back and we completed the call.
Reviewed Aug. 17, 2020
I was very pleased with the patience shown as you walked me through the process to help me understand my position and the benefits of going with your program. I would recommend NDR to others that are facing financial hardships.
Reviewed Aug. 17, 2020
This was a very pleasant experience given the circumstances. The customer service was excellent even if the process is a bit long... but worth the time! Val was very knowledgeable and very informative. He walked me through every step and did not judge. It's frustrating and embarrassing to have gotten into this situation. You have been very helpful...given me peace of mind. Thank you very much for all your help.
Reviewed Aug. 17, 2020
Pamela and Krista were both amazing and help guide me through this process smooth and seamless. So much appreciated!:) They both explained the process and answered all of my questions very thoroughly. I feel like I have a path to debt freedom in sight for the future by using the National Debt Relief program.
Reviewed Aug. 17, 2020
When I called I was nervous but the representative was very knowledgeable, and guided me step by step in explaining the process, which put me at ease in a most stressful decision I had to make. I would recommend them to anyone that may be in a financial crisis.
Reviewed Aug. 17, 2020
The process with NDR has been very smooth, the staff that I have worked with have been extremely patient and helpful. NDR has made what seemed like a daunting task into a much easier way to deal with the whole situation.
Reviewed Aug. 17, 2020
Enrolling with National Debt Relief was seamless as long as I had the information they needed. So far, their program has helped me tremendously. My payments are 60% less than my original balance. My payment plan with them is $300 cheaper than the minimum monthly payments I was paying. Working with them will help me in the future. I'd be able to buy a house at a much lower interest rate.
Reviewed Aug. 16, 2020
National Debt Relief specialists were experienced, intelligent and well informed. And also kind, very patience toward me, any questions I had they did not hesitated to answer. I would recommend national debt relief specialists to others. Ms. **. Thank you.
Reviewed Aug. 16, 2020
My experience was superb! Jay was amazing and very helpful! He explained the program to me and went together through me debit and how much I would save through the program. I was very please and would recommend the program to anyone who is going through credit debit issues. I am smiling more and the creditors calls have stopped!! Yeah! God's speed!
Reviewed Aug. 16, 2020
Everybody told me that National Debt Relief was a good company to go to and they had no problem with it, so I went on that word. It was easy to enroll and I thought the program was reasonable. They paid off the debt on the three places, but there is one thing I wasn't pleased with. Right now I don't have any more money in there to pay the two other bills I have because the money that was taken out by the company was for their interest charge. I knew it would happen some time, but I didn't know when. For a long time, there was nothing in my account because that was going towards the interest. I would rather the interest be collected at the end of my debt relief program. It's a little bit much for that I'm paying out each month, but that was what I was paying to pay the bills off, which is gonna be faster doing it this way than the other. Everything was good with the customer support as well.
Reviewed Aug. 15, 2020
I was undecided at first, and I enrolled, then cancelled a few days later. After thinking about it a bit more, I called back and re-enrolled. The process was pretty easy and seamless, however; I am wanting to see how the automatic debit and transfer of said funds pans out. So far so good.
Reviewed Aug. 15, 2020
The approval and enrollment process for NDR was pretty easy and seamless. The agent was nice and helpful. All of the documents and emails were sent pretty timely. I really hope the program is all that it claims to be, So far, so good.
Reviewed Aug. 15, 2020
Calvin was fantastic!! He set my partner up yesterday and after his positive experience I decided to call Calvin and set up an account today. Calvin was very professional and thorough. I look forward to working with him and getting out of debt.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 15, 2020
They told me what they were trying to do and they told me what they had done. To me, it seemed that they did their job. I'm satisfied with what they did. But their communication could be better, like follow ups, seeing if there’s any problems. I haven't heard from them in three months.
Reviewed Aug. 15, 2020
National Debt Relief has given me the confidence to get my finances back in order and has given me hope in many ways. I look forward to a life of being debt free and am hopeful to save and even one day buy a house,
Reviewed Aug. 15, 2020
Krystina and Anthony made it so easy to understand the way to be debt free. They are professional and aware of the program. I was never hesitant to accept the program and the good thing above all is that I will be saving good amount of money. Many thanks to you all.
Reviewed Aug. 15, 2020
The agent I spoke to was very clear. He explained a lot of stuff for me patiently. He was very pleasant and very welcoming. He even offered to help me set up my account and asked me if I have any questions on the end of the call. Thank you so much.
Reviewed Aug. 14, 2020
The initial call was very informative, respectful, courteous and they were willing to give us as much time as we needed to ask questions. We felt exactly the same when we received our Welcome Call! We are really looking forward to working with them to help us with our situation.
Reviewed Aug. 14, 2020
The staff was very knowledgeable and professional. All of my concerns were answered in a friendly, educated manner and I appreciated the time spent on helping me understand the process. I feel confident moving forward with the program and look forward to no debt.
Thank you for the review. We love it when our clients take the time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Aug. 14, 2020
My total experience has been easy. Joshua was very helpful and helped to put my mind at ease regarding concerns about joining the program. It is such a relief to know that I am on my way to financial freedom and I’ll be debt-free.
Reviewed Aug. 14, 2020
I spoke with Mark and he was very professional and got me the help I needed. He didn't make me feel badly about the debt that I had or the situation that I am in. He was friendly and explained the program well. He did not mind any of my questions and he took his time with me and made sure I understood. I will recommend NDR to anyone I feel needs it.
Reviewed Aug. 14, 2020
Great customer service. I will recommend your services to a Friend & family. I'm looking forward to getting my debt cleared up. Thank you. The program will be very beneficial when it comes to clearing up my credit. Your company comes highly recommend which gives me peace of mind.
Reviewed Aug. 14, 2020
The service was explained in detailed and with courtesy. They walked me thru the complete process and explained everything in detail that I could understand. The ladies were very knowledgeable about the service being provided. The Debt Program was explained in detail and answered any questions I had.
Reviewed Aug. 14, 2020
My experience with Lance ** and Tamika ** was just wonderful. They are both kind, professional and extremely efficient at doing their jobs. They took time to explain everything to me to make I understood how the program worked. I highly recommend National Debt.
Reviewed Aug. 14, 2020
My first contact was Kenny, he was very accurate and descriptive with the info given. I was really impressed with his obvious desire to do everything possible within his power to help me remedy all my problems. And I now feel that I have control and will soon have this very helpful program completed. I also had a pleasurable follow up with Grace, whom also showed compassion and abilities to get this going.
Reviewed Aug. 14, 2020
I am very pleased about the professional contact and support provided to help me make a decision about what would be the best option for me. It is important for me to know that I have a plan that will help me retire debt free within 3 years.
Reviewed Aug. 14, 2020
Just started the program, and I am anxious to start seeing good results over the months of working with National Debt Relief. Hoping for the better, and hoping this allows me to start saving more, start managing money better, and make dreams happen for me and my boys.
Reviewed Aug. 14, 2020
National Debt Relief was the most reputable and they were great and responsive. They called me a few times to check in about certain offers and to provide options to accelerate, which we ended up doing. Then I did a lot of sending questions through their website, which was good because they got back within a day or two. Those weren't questions that were so monumental that I had to call, but they were very responsive and was a good way to get questions answered. They really answered all our questions upfront and didn't push us. Then we took the time to think about it and considered other options.
Initially, National Debt Relief had said upfront that they would offer some credit building services at the end to help us moving forward. Once you're done, it's nice to have that follow up. But they went through some sort of a buyout and they had that foregone. So we're on our own with that. But as far as what they did with the settlements, they were amazing. They really did a great job and I finished the program in half the time that they set for. It was a great decision for us and everything went smoothly.
Reviewed Aug. 14, 2020
Everything's working fine with National Debt Relief and my debt's going down. There are some smaller ones that were paid off rather quickly and I'm glad. I'm on a fixed income so it's not always easy to make the payments but I do what I can. Their reps have been very helpful.
Reviewed Aug. 13, 2020
The first contact with Steve ** was very easy and he explained the process so I understood. He also encouraged me to ask questions to clarify anything I was not sure about. The lady that called to complete to application was also very easy to work with and made sure I understood the process and allowed me to ask any question I wanted.
Reviewed Aug. 13, 2020
Meisha was very good at explaining the program. I hope to get my debt under control. She went over the form and terms and took time to answer questions. I feel like the decision to go with debt relief program was the best for me at this time. Having these credit card bills paid off in 36 months instead of 15-20 years will be much better. I want to get my monthly bills down to a manageable amount. I know my credit score will take a hit, but I think I can build it back up in time.
Reviewed Aug. 13, 2020
I called National Debt Relief and I liked what their reps said. I went with them for some credit card and general debts and so far, they've been very helpful and courteous every time I have a question. I retired because of COVID and they worked with me to reduce my payments for a short period of time that I needed without a problem. Since I started working with them, everything has been great. I would recommend them if anybody needed debt relief.
Reviewed Aug. 13, 2020
The process was easy and informative. They gave me all the information I needed to make a clear decision. I was sure this was the right choice for me. I'm confident in this program I will be able to eliminate my debt and raise my credit.
Reviewed Aug. 13, 2020
Great assistance in understanding your program and what to expect over the course of the program. Information provided is good and explanatory. Very professional attitude of representatives. Prompt responses with information. I received all the information as stated by the assistant.
Reviewed Aug. 13, 2020
I worked with Boris. He was so compassionate and so helpful. Held my hand through the whole process of getting my account set up. I can’t wait to be out of debt and under four years, hopefully sooner! I thank God I found this website.
Reviewed Aug. 13, 2020
Jay my sign up advisor was fast and answered all of my questions. I feel relief already. He walked me through every step and made it super easy to fill everything out. He never minded stopping to answer my hundreds of questions.
Reviewed Aug. 13, 2020
I felt comfortable talking with both the person who enrolled me and the welcome call. They were helpful and made sure if I had questions they got answered and even if I didn't they asked to make sure I didn't have any.
Reviewed Aug. 13, 2020
Excellent service. Eli was helpful, patient and kind. He explained the agreement to me in detail. I feel much better now that I have taken this step to resolve my financial issues. This was a difficult step that I knew I had to make at some point in time. Finally, today, I made the choice to change my plan of action. I am thankful for your assistance and for Eli’s professional assistance.
Reviewed Aug. 13, 2020
Clyde ** was phenomenal. He answered all of my various questions without hesitation and made the process easy and enjoyable. He did not seem bothered by my numerous questions and had the answers to them right away. He laughed along with me and made the experience fun.
Reviewed Aug. 13, 2020
I am just beginning this program and have found the transparency of the reps regarding the services very refreshing. They were very understanding, and explained the program well, making sure I understood everything. I am looking forward to great progress over the next few months.
Reviewed Aug. 13, 2020
Mike was who enrolled me and he was very pleasant and patient with me! Jess was my welcome rep and was very nice and informative! Everyone so far has been extremely responsive and helpful and I look forward to working with NDR.
Reviewed Aug. 13, 2020
Valerie was very pleasant and helpful. If everything goes as smoothly as the enrollment, I will be very pleased. Lee provided me the a lot of information as well and was very helpful. I am a little nervous about the process but I really need the assistance to pay off my credit cards. Looking forward to being debt-free.
Reviewed Aug. 13, 2020
So far everyone I have spoken to has been very informative, kind, and helpful. I was able to get all my questions answered, responses were polite and assuring. I feel like I am on the right path and in good hands.
Reviewed Aug. 13, 2020
I had lost my job and my husband and I are living on retirement income. I called National Debt Relief and in 2 days felt a load lift off my shoulders. They were able to help me. Feel so much better about my finances now.
Reviewed Aug. 13, 2020
The decision to repair my credit is very important to me. I would like to purchase a new home. Ultimately that is my goal. I researched several companies. I’m very glad that I choose National Debt Relief. Everyone I spoke with was knowledgeable and professional. Thank you. Great team.
Reviewed Aug. 13, 2020
The specialist was VERY informative and I really appreciate his guidance. Now because of him, I believe that this program will help clean up my debt. I am expected to be fully done in about 2 years and I’m looking forward to that.
Reviewed Aug. 13, 2020
This has been a wonderful experience. Matthew ** & Anna were great to work with. Considering that it's always difficult to admit you need financial help it's even harder to actually ASK for the help. I took the chance and was lucky enough to have Matthew ** get my application. He was kind, patient and very easy to work with. Anna made the finishing process a breeze and now my husband & I can let a lot of the stress of the bills go. Both Matthew & Anna made the process incredibly easy. Thank you so much for helping us!! We appreciate it more than you'll ever know.
Reviewed Aug. 13, 2020
I needed help and I called National Debt Relief. They were courteous and helped me through everything. They got a good deal. They are taking care of the situation that I was in. They are a great help. I lost my password a few times and they helped me through it. I've been in their program for a year and a half now. I still have a year or two to go.
Reviewed Aug. 12, 2020
Updated on 02/13/2021: I separated from my previous employer and I immediately called National Debt Relief and stopped the payment. They explained to me what would happen that if I couldn't contribute, then the settlements that I have in place might get cancelled. But eventually in the future, they can work on another one. They recommended that I should pay a certain amount to be good, at least for one month. I did that and then as soon as I found a job, I called them back and renewed the payments again. The payments are back on track. Out of the seven cards that I need to get settled, three of them are already settled. I've only been with then for a few months. So that's good. I get emails when I get settlements. But having an app would make the experience so much easier.
Original Review: Loved the process with these two amazing women. Couldn't have asked for a service. Best decision I've taken. Forever grateful with the amazing service and explanation. Best thing that's happened to me this 2020. Don't be scared to take the first step. It's quick and easy. Everything done in 1 day.
Reviewed Aug. 12, 2020
Peter ** and the lady that helped us out with the welcome call were very nice and helpful. They were very informative about the whole process and definitely helped us out a ton. Thank you for the help. I would definitely recommend them.
Reviewed Aug. 12, 2020
Yasha and Robert were very kind and helpful. They made a stressful situation a little easier. Yasha explained everything in detail and answered all of my questions. Because of his help, I felt comfortable moving forward with this program. I look forward to being debt-free. Thank you!
Reviewed Aug. 12, 2020
My experiance was great today with your company. This has lifted the burden off my shoulders. Everyone was very professional and very personable. Thank you for your help on guiding me through the steps. And making it easy for me to understand. Thank you. Sincerely, Louanna
Reviewed Aug. 12, 2020
I am just getting started with the program specially tailored to my circumstances. I have been sufficiently informed and pleased with the level of customer service provided. I have confidence I will finally be rid of debt once and for all.
Reviewed Aug. 12, 2020
Very Helpful getting me started for a debt free life. Both consultants were very helpful getting all my information over the phone and also corresponding via email. Easy to setup and signing of the agreement. Answered all of my questions fast efficiently.
Reviewed Aug. 12, 2020
The process was very streamlined and I felt that I was treated professionally. The representatives I spoke with were informative and answered all of my questions satisfactorily. Coming to grips with this can be a very difficult and humbling experience. The representatives seemed to understand that and treated me with respect throughout the process. Thank you for your help.
Reviewed Aug. 12, 2020
I am satisfied with National Debt Relief, quick and excellent services, which I really want to recommend them to my friends. I have just participated in the program so that I can work with them to accomplish to be debt-free.
Reviewed Aug. 12, 2020
The team did an excellent job and I was fully satisfied. The enrollment process was quick and smooth and both Reps were truly helpful in answering all my questions. I'm really excited to get back on track and stay debt free.
Reviewed Aug. 12, 2020
Very friendly staff and helpful. Explained the information about the debt relief program to my satisfaction. Answered questions asked in a simple manner to enable me to get the correct understanding of how the process works. I am looking forward to working with the staff and with their help to get out of debt so as to start over again with a better credit report and a better future.
Reviewed Aug. 12, 2020
They are very thorough with regard to all aspects of the agreement. Once I made the initial call, they moved the process right along. They have encouraged me to ask any questions I might have at each stage. I wish more companies took this much initiative.
Reviewed Aug. 12, 2020
Applied for consultation and was immediately called by a specialist, Calvin **, who was very clear and precise and patient. The process was painless and the agreement was better than another company's offer I had researched earlier in the week. Calvin made sure that I understood everything I needed to at each stage before proceeding. Thank you.
Reviewed Aug. 12, 2020
All I have to say is that they are very professional and the company National Debt Relief is a very well Organize company. I have all the information that I need to succeed and to be free of debt.at last. Thanks.
Reviewed Aug. 12, 2020
I am so happy about the customer service, Really professional and very helpful. 101 percent highly recommended to my family and friends. They speak so clear and loud and very nice and you will understand and they gonna assist you to approved your applications.
Reviewed Aug. 12, 2020
I have great a great experience getting started, Sam was more than helpful and always answered any question I had. I had to the most of it while I was at work and they were very understanding and patient with me.
Reviewed Aug. 12, 2020
Great customer service, very patient and attentive to all questions I had. Very informative in acknowledging my decisions and make it easy to transition into the program. It was great talking to Kathryn as she made the process really easy and helped me along the way.
Reviewed Aug. 12, 2020
When I spoke with NDR's rep, everything was great. I went with them and so far, they have made some settlements. My credit is going up a little more now which is good. The monthly payments have been fine too.
Reviewed Aug. 12, 2020
I looked at three companies and ended up with National Debt Relief as it was accredited. I had a very quick and easy enrollment with them. Their negotiator was wonderful. All the representatives we have talked to have been amazing. We talked about the payment plan together and decided which one was gonna be the best for us and what we can afford. It was perfect. I am about halfway in my debt payoff program. This program has worked wonderfully and it has been a big stress reliever. I 100% recommended National Debt Relief. I'm very happy with our process.
Reviewed Aug. 11, 2020
Both agents were very knowledgeable and answered my questions thoroughly. They were polite and very helpful in explaining their service. Excellent customer service in giving contact information so if I had questions I would be able to contact them. After reviewing the agreement with them I felt this was the best way I could help myself in paying my debt in a reasonable and timely manner. They explained the service in such a way that I felt at ease and that this was the correct decision to make.
Reviewed Aug. 11, 2020
There were checks and balances between the agent who first help me and the one who ran the welcome interview. Everyone was very friendly. At no time did I feel there was judgement but there was a lot of understanding. They called back at the time they said they would. They had the best program out of all the programs I checked.
Reviewed Aug. 11, 2020
Rachel was more than helpful. I don't have another way to put it. She answered every question I had. She was very very accurate.. Before I got off of the phone she made sure everything was ok. She walked me through all the steps of filling out the application as well.
Reviewed Aug. 11, 2020
Very professional help. Greatly appreciated. Everything explained completely. I am pleased that I found National Debt Relief. The program is consumer friendly and I hope it works out that way. I cannot wait for the 34 months to be finished with.
Reviewed Aug. 11, 2020
Updated on 08/06/2024: I like the fact that National Debt Relief kept me within the balance of what I could afford to start paying my debt off. The customer support was excellent. There are many people they had working there that I dealt with but all of them were very good. Now, I'm debt-free. It took me three and a half years, but I slowly got out from under their thumb. Towards the end, I was contributing $500 a month towards my debt. One thing I did not like was they tried to drag the program out too long. I had to take it upon myself that, as each debtor was close to being paid off, I would have them settled. If I would not have, I would not be finishing up until November of this year and I finished up in March of this year. I'm not so strapped for cash towards the end of the month now or in-between. I'm on a fixed income so $500 is a lot to me and my wife. It's more of a psychological relief than it is anything.
Original Review: I was at my wit's end with my finances. After speaking to Yves with National Debt Relief, I felt like I had done the right thing by contacting them. I felt like a burden had been lifted. Yves explained in depth how it worked and answered all of my concerns. Thank you for helping me.
Reviewed Aug. 11, 2020
I was looking was a loan when I came across National Debt Relief, so far everyone I talked to sounds like they have what we need. It was nice to work with the two ladies that took the time to explain everything, so let’s see how everything works out here on out.
Reviewed Aug. 11, 2020
My experience with Debt Relief was very professional and helpful. I would recommend them to my friends and family. I’m very thankful to Debt Relief for trying to get me out of my financial burdens. I'm looking forward to get all my debt eliminated.
Reviewed Aug. 11, 2020
Thank you for your help with this program. I am glad I came to your company for help. Your staff is very friendly and informed. I am very happy so far with this process, and look forward to the day that I don't have to worry about my debt.
Reviewed Aug. 11, 2020
Representative was very helpful, very informative and answered all my question. Also forwarded me additional forms to be signed to complete the intake process. I was also given all the contact numbers I may need in the future. Intake was completed in a timely manner.
Reviewed Aug. 11, 2020
Extremely helpful and polite. The plan was described in minute detail. My options, responsibilities, and contact information was thoroughly discussed. I would definitely recommend to anyone seeking debt relief. I look forward to working with the team and will make every effort to see it to the end. Thank you Lisa in your assistance.
Reviewed Aug. 11, 2020
Excellent service, everyone was so nice and helpful. Had a ton a questions and every one of them was answered. Great Team at National Debt Relief. I'm so excited to see what my future holds now that I'm on my way to getting out of debt.!
Reviewed Aug. 11, 2020
Every person that I have talked to over the phone is very kind and helpful. They have helped me to understand the process of the program and what I need to do. They are also good at keeping me updated on my account.
Reviewed Aug. 11, 2020
Most helpful in every way! Very knowledgeable in the forms process, and reviewing the contract. She demonstrated patience as well as answering all of my questions. Not only she explained to me in detail about the program, but also advised recommendations in further saving money! Well executed! Thanks again!
Reviewed Aug. 11, 2020
I was guided through the whole process by Richie ** from start to finish. Richie was so patient, friendly and understanding. As soon as he started going through the process, I felt the stress start to melt away. I just want to say thank you so much for helping me on my journey to putting the pieces of my life back together.
Reviewed Aug. 11, 2020
National Debt Relief has been very easy to work with, responsive and helpful. National Debt Relief is helping me reclaim my finances and get my financial situation under control. I look forward to my continued partnership and becoming debt free.
Reviewed Aug. 11, 2020
My husband and I have been battling credit card debt for the 5 years we have been married. We were living paycheck to paycheck, barely getting any debt cleared out and stressed to the max every month about paying bills, even down to basic utilities. I reached out to National Debt Relief as a last resort. I was scared to take that step and was skeptical about it being a legitimate way to clear out debt. After talking with David C., my husband and I feel like a huge burden has been lifted from us. We are thrilled to be headed in the right direction now and are excited to see where this program leads us.
Reviewed Aug. 11, 2020
Process was made easy. Was well explained. Were very courteous. I would recommend to a friend. Thanks National Debt Relief. Robert ** and Chery **. Also they made us feel some relief by accepting us and approving us for debt relief. Thanks again. Robert
Reviewed Aug. 11, 2020
I went with National Debt Relief for credit card debt. Since then, two my debts have gone away. NDR gets settlements for me and they give me a price I have to pay them for the settlements. Had I known that, I could have gone straight to the creditors myself.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly and you can also call us directly at 888-660-7427.
Reviewed Aug. 11, 2020
The rep whom I worked with at NDR was super cool. I went with them and so far, NDR has worked out some pretty good deals for me. With the pandemic, the payment plan they gave me is not that comfortable but I'm making it work. This program has helped me and though the deals have been slow and my credit has gone down a bit, it's coming back up now.
Reviewed Aug. 10, 2020
Keith, my debt advisor and Josh, who helped with my welcome call, both were extraordinary customer service representatives. All my questions were answered honestly, they made me feel welcomed into the program, and were very clear in all aspects of the application process. I look forward to a successful debt consolidation and have faith that this is the right company for my financial freedom. Thank you all very much.
Reviewed Aug. 10, 2020
My experience with Stephen ** and Lydia ** is a great one. They walk and guide me and explain every detail of the process. Yes, I will recommend the company to friends who are in needs to be debt-free. Thanks.
Reviewed Aug. 10, 2020
All of the people I dealt with were so nice and helpful! Today was just the final welcome call. And everything was explained well and she was nice. My experience with National Debt Relief has been great so far.
Reviewed Aug. 10, 2020
I was very happy with the service I received. They did an excellent of reviewing the terms of their program with me. They made sure to ask any question or issues I might have. I was very satisfied with the program and would recommend National Debt Relief.
Reviewed Aug. 10, 2020
Everything was explained, I felt comfortable with the people I talked to. I was nervous to start the program but feel confident that I will be taken care of with this program. All my questions were answered. I was able to sign everything online & the directions were easy to follow. I did not have any trouble with the program.
Reviewed Aug. 10, 2020
Due to financial hardship and unexpected circumstances, I have been treading water trying to stay on top of my bills. Gabriel and Robert were very helpful and made this process easy. They both were patient with me as I asked questions and explained things to me in terms that I understand. It is a weight off my back to know that I will be able to pay off my debt in just a few years.
Reviewed Aug. 10, 2020
Great experience for solving my debt problems. I would definitely recommend this program to whoever has my situation or even worse. All agents were so helpful and got me into the right range of monthly payment. It's a great program for sure. Will keep them proud of me....
Reviewed Aug. 10, 2020
Thank you all questions answered and very helpful. Representatives were patient, kind, and available to answer any questions. The questions did not take too long but were explained efficiently which is a plus for us that are working and trying to get through the call.
Reviewed Aug. 10, 2020
Everything went smoothly. I'm satisfied with the outcome, everyone that I spoke with, was very nice, and the process went very smoothly. I would highly recommend this company to anyone. I feel good about the process, I looking forward to being debt-free.
Reviewed Aug. 10, 2020
I am ready to resolve my debt and the NDR representatives were very professional and explained the services provided for me. They will be able to help me throughout the process and start my journey towards better credit.
Reviewed Aug. 10, 2020
My experience with Debt Relief has been a pleasant one. Everybody has been helpful and I didn’t really think I would ever get this debt paid off. Today is a happy day! Thanks to everybody there and I would recommend it to my friends.
Reviewed Aug. 10, 2020
National Debt Relief is a great resource for consolidating debt! It feels like a weight has been lifted just knowing that I'll be debt free in a fraction of the time. Can't wait for a fresh start for me and my growing family!
Reviewed Aug. 10, 2020
I contacted National Debt Relief and the reps were very helpful and knowledgeable. I could tell that they had a good reputation and decided to go with them. Within a year and a half, I completed my program with them. I paid additional money down and we got things to a good place. Then, they sold my account to another company that I'm now working with to clean up the remainder. I was very pleased with NDR's services.
We had a few glitches though such as when they told me that one company participated and that company kept telling me that they did not. That went on for about a year and that was the last debt to be resolved for me. Still, things worked out okay. NDR should have a little more communication particularly at the end of their process. I knew what the plan was for my last debt but I did not know that they had resolved it and passed me off to another company. Regardless, everyone I spoke with was professional. I would recommend NDR.
Reviewed Aug. 10, 2020
National Debt Relief does exactly what they say they're gonna do. Communicating with them has been easy. They call every few months even if there isn't really an update just to check-in. Working with them has relieved some stress.
Reviewed Aug. 9, 2020
Everyone I have worked with so far has been nice, thorough and very informative. They answered all my questions quickly and accurately. My husband And I were so nervous to get started with journey, however they brought us some peace. So far so good!
Reviewed Aug. 9, 2020
National Debt Relief's reps have been really good. They always help us out.
Reviewed Aug. 9, 2020
National Debt Relief's reps have been very pleasant with me. They are helping me out so much. They have already paid a couple of bills for me. I will have another one or two bills paid through them by December. NDR's reps kept telling me that they wanted the $526 that I was paying them when children were with me and I was getting money for them. That money wasn't mine but because it was coming into my household, they put my payment at $526. Now that the children are not with me, I asked NDR if I could lower my monthly payment plan to $300 and they had no problem with that.
Reviewed Aug. 8, 2020
All that I've come in contact with have been very efficient, understanding and helpful. I appreciate the time taken with me to make sure that I understood the process and expectations. They were also very detail oriented and made sure that I received all of the information via email before they hung up with me.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 8, 2020
I've only just enrolled with National Debt Relief, and all I can say for now is that my experience with their customer service has been unlike anything I've ever experienced. Especially when dealing with something as serious as outstanding debt, it's invaluable having someone on the other line go out of their way to put you at ease and make you feel like you are starting to take back control over your finances.
Reviewed Aug. 8, 2020
Calling is half the battle. I was able to work with Jordan who was not only concerned about making sure I know what was going on, but he was able to have compassion and understanding. This went a long ways for me because I had a hard enough time just making the initial call. Thank you Jordan!
Reviewed Aug. 8, 2020
My conversations with Bernard and Evian were both pleasant and helpful. They walked both my wife, Margo, and myself through each part of the documents with clear explanations. This was especially helpful when it came to the online signing part.
Reviewed Aug. 8, 2020
I was going through a really bad situation. When I talked to National Debt Relief's reps, they explained everything to me. I couldn't believe what they were saying because it was unbelievable. Everybody there was really polite and I liked how they treated me. They have really helped me so far. However, I still have two creditors that they haven't resolved despite having the money to resolve my debt. My credit score has gone from bad to worse with these two creditors. I have been calling every month and the reps tell me that they are still working on it. Other than this issue, everything has been perfect.
Reviewed Aug. 8, 2020
I'm laid off now due to COVID-19 as I have a breast cancer diagnosis and I cannot return to work. I looked into a lot of debt relief companies and everybody at National Debt Relief was more polite and understanding than the people from other companies. I went with them for credit card debt. They were able to lower my payments which worked out great for me. I told my husband about my experience and he is also going through them now. We always give NDR praise to anybody who asks us about the company.
Reviewed Aug. 7, 2020
Gary and Anthony were a pleasure to work with. They are a good indication of what to expect from NDR in the future. Both were very patient with the whole process and were very helpful in answering any questions/concerns I had.
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Aug. 7, 2020
My experience was great with National Debt Relief. The representatives were very informative and professional, and all very polite, kind people willing to answer my questions and get me the help I needed, and to inform me how to become debt-free.
Reviewed Aug. 7, 2020
When I called NDR, I was hoping for a reliable alternative to bankruptcy. I found exactly that. My initial phone call was with Mr. Jay **. He was cordial and very knowledgeable. He answered all of my questions and exhibited patience as he explained the process. I'm very glad I made the phone call and I look forward to a successful outcome.
Reviewed Aug. 7, 2020
I was treated very well and everything was explained properly. I feel confident that this program will help me out. I want to give the specialist Rodney ** special thanks for all his help. I also hope to tell others about this program so that they also can achieve debt relief.
Reviewed Aug. 7, 2020
Knowledgeable company. I was very pleased on working with the two individuals and walking me through preparing to become debt-free. They were very understanding on my financial situation. It was a pleasure working with the both of them. This company was very professional.
Reviewed Aug. 7, 2020
NDR was amazingly organized and made it easy to get signed up and in their program. They were empathetic when I explained how I got in the financial mess I’m in and assured me everything would work out and I’d be debt free within 3 years. It’s too early to give 5 stars because I am only 2 days in to the program.
Reviewed Aug. 7, 2020
I was drowning in debt with covid-19 reeking havok on my life and with my bills piling up. Greg threw me a life line and rescued me. Thank you National Debt for saving me and the countless others during these troubling times.
Reviewed Aug. 7, 2020
My experience was very easy going and respectful. The entire plan was made out for me over the phone and explained in detail. The whole process was simple and easy to understand. Would honestly recommend to anyone be it friends or family.
Reviewed Aug. 7, 2020
Bernie contacted me and explain thoroughly about the program, about how it works. Valerie gave me a follow up call to verify and review all the information which I was provided and if I had any questions about the program.
Reviewed Aug. 7, 2020
I was nervous about talking to people about my debt. It can be a personal, private, and embarrassing moment to talk about debt. They were totally understanding and ready to help. You feel a weight lifted. I would highly recommend National Debt Relief!! Thanks again!
Reviewed Aug. 7, 2020
The process was fairly easy.. The people answered your questions without making a person feel stupid. Glad that I called. This will make me sleep better at night and able to focus on other matters that I have to deal with each day of the week.
Reviewed Aug. 7, 2020
I have been very pleased with the customer service. I have had timely response. They have compassionate and understanding. They have answered all my questions. I have just started the process and hope the level of customer service continues. Read to get out of debt.
Reviewed Aug. 7, 2020
Anwar was a pleasure to deal with. He made a very nerve racking situation relatively easy. The only downside I can say, would be the welcome phone call was a little lengthy (after going over most of it with Anwar). I was very happy to find this process a little easier than I thought. Thank you!
Reviewed Aug. 7, 2020
I would like to acknowledge Mr Greg ** for his patience and being able to answer my questions regarding my concerns. He is such a very nice and friendly person to talk to. I really appreciate the step by step explanation about the program, that helps me understand easily. Thank you Greg, God bless. I would recommend NDR to people that needs help!!!!
Reviewed Aug. 7, 2020
They were very helpful. The website was also very helpful for me to be able to log in and look at my own personal account. They were pretty thorough and easily accessed. I didn't had to wait a long time to talk to anybody and they called throughout the service to update me on things. Somebody would call and check in with me throughout the process, which was really helpful because a lot of times, you don't get to talk to anybody anymore. I'm the type of person where I need to ask questions and it helps me when somebody asks me a question. But sometimes it was hard to pick up the phone. They were very good. I've recommended people to go through National Debt Relief.
Reviewed Aug. 7, 2020
I was thinking of going with another debt relief company but they don't do business in Washington State. People should know everything upfront first when going through this kind of program and National Debt Relief did a good job in handling my questions and concerns.
Reviewed Aug. 6, 2020
So far I have had a very good experience with NDR. The process was quick, user friendly, and the representative was polite, understanding and explained every detail very well. He answered all calls and emails promptly. I would definitely recommend this program to a friend.
RAB
Reviewed Aug. 6, 2020
I was overwhelm with my financial situation when I called, I had another idea in mind that I thought will help me, but when Jeremy explained things, I got a clear understanding of what needs to happen. He was very pleasant and knowledgeable of the discussed subjects. The welcome call young lady, I forgot her name, was also very pleasant and very understanding of the program. Thank you.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 6, 2020
Both people with whom I spoke were helpful. Emails were quickly sent and communication was clear. I'm not excited to have found myself in this financial position, but your team has given me confidence that there is a way out.
Reviewed Aug. 6, 2020
Roy ** was an incredible Representative. He helped us consolidate our credit cards and hospital bills to one monthly payment. Which reduced our payout overall of saving thousands of dollars. We were also able to make that low monthly payment into two payments a month. Thank you, Roy!
Reviewed Aug. 6, 2020
I needed help with managing my debt. I was nervous but Dan helped me immensely. He understands the job, he was patient in his explanations and made me feel like I was being taken care of. He took his time, and went through everything with me in ways other companies had not. And he was very personable and human. I'll definitely recommend this company to others in the future.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience.
Reviewed Aug. 6, 2020
Best relief I’ve had in a while. Can’t wait what the future has in place for me. Thank you so much to Ray and everyone in National Debt Relief! You guys are a lifesavers and I would recommend anyone that is in debt to please sign up!
Reviewed Aug. 6, 2020
Both of the people that helped me did a wonderful job, they helped me so fast and I am happy that I am going to be able to get my life in order and fix my credit. They explained everything so clearly and I felt comfortable giving them all of my information and they both answered all questions clearly. Thank you both.
Reviewed Aug. 6, 2020
I have just enrolled with NDR, and my experience so far has been nothing short of perfection. The representative I spoke with to enroll, Michelle, and the representative that took my Welcome Call, Anthony, were both outstanding professionals. All of my questions were answered to my satisfaction and I'm looking forward to watching my debt dwindle with there expert help. Thank you NDR.
Reviewed Aug. 6, 2020
Michael, the young man that help me was very helpful and the epitome of great customer service. I would recommend National Debt Relief to my family and friends. He was very encouraging and no matter how many times I ask questions he had an awesome attitude. He was willing to go over things that he had gone over several times to make sure I knew what was being said. I would recommend family and friends to ask for Michael.
Reviewed Aug. 6, 2020
I am very happy to see that the BBB has you rated at an A+. At least I know that you are true and I no longer have to worry about the fraudulent activity that I have had for 2 years with 2 other companies. I know that I do not have to worry about you leaving me in the dark! I really want to "Thank You", and the Lord above, so much for all of your concerns and complete documentation that I can see for myself and that I know how good, honest and that you are a true company. I really want to "Thank", Richie ** for all of his help and going through the process that was available for me and all the questions that he answered for me!
Reviewed Aug. 6, 2020
I had an amazing call with not only Jay ** the first person to contact me but my welcome call specialist. Everyone was very informative and welcoming. They truly helped me with my debt issues and explained everything in full detail. Thank you!
Reviewed Aug. 6, 2020
This was the greatest thing to happen to me. This man changed my life. I wanted to get a loan and he thought of this option for me. Talked to me like a friend and walked me through every single step of the way. I felt very comfortable with him and he was very professional. This was probably the best experience I have ever had when it comes to speaking with people on the phone!
Reviewed Aug. 6, 2020
Everyone involved was very helpful. They made sure I understood everything. They were very courteous during all phone calls. They answered all my questions very quickly and thoroughly. I would recommend NDR to anyone that finds themselves in my situation.
Reviewed Aug. 6, 2020
National Debt Relief has given me peace of mind - something I haven't had in years! Finally realizing that the time had come for me to take action on financial situation, I did some research and decided to call National Debt Relief due to their A+ rating with the BBB and all of the positive feedback from other clients. After approx 30 minutes on the phone, we had a plan! Every step was explained in detail so I knew everything that was going to happen next. I/we have a plan that is doable for my situation and I am thrilled to feel peace once again. My only regret? I should have called sooner! Thank you National Debt Relief!
Reviewed Aug. 6, 2020
Thank you for a fast and professional process of getting me started on your debt relief program. Just yesterday I wasn't sure how to go about my problem and by 2pm (Hawaii time), I have signed an agreement. The calls with Clyde and Jamie were informational and helpful and I appreciate your service!
Reviewed Aug. 6, 2020
I was in a vicious cycle and I could not get on top of my minimum payments. I'd pay $1,300 in minimum payments and then I'd have to use that money for my bills or food or gas. National Debt Relief has been great. The enrollment process was easy. I usually contact them over the phone or through emails. They would also send me updates and when I'd have settlement offers. Their rep was really nice, understanding, and helpful. He was available when I would contact him. They asked about my current minimum payments for all my credit cards and my bills, and how much I'd make biweekly and what I could afford. The cost is good. It's a lot easier to keep track of one payment with them than eight payments and I still have money for bills and food and gas. I have about two more cards that need to be settled. National Debt Relief is awesome.
Reviewed Aug. 5, 2020
I feel true relief and hope for my financial future in a very long time. I’m grateful that the team helped to set up clear expectations of how the program works. Sometimes it has to get worse before it can get better and I feel that this program will help me to find my way to financial freedom.
Reviewed Aug. 5, 2020
Great experience with whole process except for some phone trouble during the welcome call. Mario and Christine were very professional and gave me opportunity for questions or concerns and helped me seeing I am not computer knowledgeable. Everything was explained clearly and several times but the delay in the phone was hard to get used to.
Reviewed Aug. 5, 2020
Working with James ** and your Welcome Care Team have made any anxiety I did have much less. I was quite impressed with the knowledge they had and their ability to explain the process with such accuracy. Please acknowledge James ** and thank him from me for his professionalism.
Reviewed Aug. 5, 2020
I am in a financial hardship and I cannot make regular payments. Both Carlos and Breanne were extremely helpful with explaining the way everything works as I am new to this type of a situation. Both associates were very patient and allowed multiple times for questions. Also very grateful that both of the associates were allowing time for me to ask any questions even if they were repeats.
Reviewed Aug. 5, 2020
I had the best customer service help. They explained everything in detailed. They were very prompt and dedicated to my personal needs. I was ashamed of myself and felt like a failure but they listened and gave me great advice.
Reviewed Aug. 5, 2020
Marvo was so pleasant to deal with. Knowledgeable and personable. He answered all of my questions and listened to my explanations. He made me feel listened to and understood. I felt like a member of a team by the time we were finished. I will definitely recommend National Debt Relief in the future.
Reviewed Aug. 5, 2020
The service l received by your team was exceptional. They explained the process thoroughly and were patient with me when l interrupted them. They were professional and l am looking forward to working with National Debt Relief. This debt relief process gives my future a better outlook. I was struggling making minimum payments and getting nowhere. It's a relief just knowing that in 31/2 years l will be debt free. Thank You.
Reviewed Aug. 5, 2020
Everyone is very kind and patient. I felt that their biggest goal was to answer ALL of my questions, regardless of how many. They seem to truly care and are very personable. They have helped me to feel significantly better about the whole process, which alleviated a great deal of stress.
Reviewed Aug. 5, 2020
So relief, like a ton of bricks lifted off my shoulders. Yasha ** was so nice and very easy to talk to, I will surely recommend National Debt Relief to all my friends that need help in these difficult times.. Thank You so much!!!!
Reviewed Aug. 5, 2020
My experience was great. The person I spoke with give me all the necessary information that was really helpful for me dealing with something I had no idea about. Everything was clear and explain the right way. He also went over it all with me word for word. He was very professional.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 5, 2020
Sam was fantastic! Best customer service I have ever had, hands down.. He made me feel safe, secure and he definitely gained my trust to proceed with the process. He was awesome and very caring and not to mention also very patient! He answered every question and concern I had and I did not feel obligated nor rushed. He was very supportive and welcoming. Thank you Sam. You deserve 10 stars!
Reviewed Aug. 5, 2020
Taiji ** was extremely helpful. She answered every question and explained program clearly. She explained some options that I had not considered and helped me understand what each option would do. I hope that the program continues to be as smooth as my first contact was. Thanks.
Reviewed Aug. 5, 2020
I had an amazing experience with both Ray and Kristin! Both were very courteous, knowledgeable and professional and I will definitely be recommending this service to anyone who is interested. I look forward to becoming debt free and stress free. Thank you National Debt Relief.
Reviewed Aug. 5, 2020
What I like about them is how professional the staff is and how they explain step by step the whole process, also you are given phone numbers and email addresses in case you have any question and to refer the creditors to them.
Ernesto
Reviewed Aug. 5, 2020
I was pleasantly surprised with the service I received during my transactions with National Debt Relief. Andre showed me a path forward, was very pleasant, did not judge me (at least he didn't in my presence) and was very thorough.
Reviewed Aug. 5, 2020
Everyone I have spoken to so far has been extremely helpful and so kind. This is a nerve wracking experience for me and you have made it very easy to handle. Thank you so much and I am looking forward to working with you and becoming debt free.
Reviewed Aug. 5, 2020
John was clear and direct when explaining the program. Josh was helpful and patient with my questions. Program seems easy to understand and hopefully in the best interest of over extended customers without hidden agendas. Looking to use as guide for future money management and budget. Only time will tell.
Reviewed Aug. 5, 2020
The representative was so patient and thoroughly explained everything through the decision making process. They really made sure I understood everything in each step and made sure this is what I wanted to do to take the first step to become debt free.
Reviewed Aug. 5, 2020
National Debt Relief took a lot of weight off my shoulders. I was having trouble paying my bills. I'm 75 years old and I can't handle it. The customer service from NDR was great. They were very nice. I was told that it would take three to four years before everything would be paid. But I have three accounts already paid off. I feel better and I'm not stressed. I have a friend who is in the same predicament as me and I've told her to try them.
Reviewed Aug. 5, 2020
National Debt Relief's consultants really help me out and explain everything to me nicely. So far, they have resolved three of my credit card debts. What I owe is not a small amount and they did the job quickly. The payment plan they gave me was okay. Though since COVID it started getting tough, it's still manageable. They gave me a two month no payment setup and payments resumed after that. That was a big help.
Reviewed Aug. 4, 2020
I think everyone did a great job getting me approved for this program & explaining everything to me. They answered any & all questions I had thoroughly. They explained how to change my contact information so creditors don't contact me & what forms I needed to fill out & send back.
Reviewed Aug. 4, 2020
The agents that work for National Debt Relief, were friendly, and helped me feel comfortable about my financial needs. They were great listeners and yet very time efficient in presentation of information. The presentation was made with clarity and consideration of my financial problem. The two young men that helped me are doing a fantastic job for their clients and National Debt Relief..
Reviewed Aug. 4, 2020
I was headed for a BK till I called and talk to Sam. He was very professional and explained everything in detail, Sam O did a super job. I’m on my way to getting rid of my debt. Let the Good Times Roll????
Reviewed Aug. 4, 2020
Very helpful and professional through my enrollment process. They explained all my options and how the process work towards debt-free. They went over each page by page as I enrolled. I was given a law firm attached to my account for legal purposes. Which made me feel more safe in the process.
Reviewed Aug. 4, 2020
I inscribed today to the program National Debt Relief, I feel relaxed because they were extremely professional at their job. They explained everything I needed to know with detail, it was very well done and I felt satisfied with the information given to me. I was attended by the workers named; Jose and Anna and would like to thank them for the amazing job and help.
Media


