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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 63 Reviews 12035 - 12235
    Verified purchase
    Staff

    Reviewed Sept. 25, 2020

    Nate ** was amazing. Very helpful and relatable. I have already recommending him to someone. After wrapping everything up I felt a huge weight lifted off my shoulders. I finally feel like I can see the end of the tunnel. Thanks again, man!

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    Customer Service

    Reviewed Sept. 25, 2020

    The initial enrollment process was very smooth and easy. Malik did a great job, and even when his phone no longer was working he had me talk to his co-worker Jay, who also did a great job. I hope the whole process goes as well as this first step.

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    Customer ServicePriceStaff

    Reviewed Sept. 25, 2020

    Very helpful, just a long time for a phone call. Plus having to print things afterwards is sometimes a pain, but all worth it for the assistance rendered. I am pleased with both people during this process, and would recommend anyone here that needed help.

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    Customer ServiceStaffBillingTransparency

    Reviewed Sept. 25, 2020

    I reviewed a couple of different companies and the reviews were better for National Debt Relief. And then, after speaking to the initial gentleman on the phone, he sounded like he knew what he was talking about and he cared. They've been very good with communicating with me. Sometimes not the best times of the day, but they can't help that. The process has been easy and they update me if there's anything new on my credit report that I can possibly add to the monthly payment. I have used the dashboard in the past and navigating it was seamless.

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    Customer ServiceOnline & AppBillingEase of Use

    Reviewed Sept. 25, 2020

    The gentleman from National Debt Relief that I spoke to originally set the whole deal up. The way he explained everything made it all make sense to me. The enrollment process was pretty simple and easy. I gave them all of my data information and they sent me a couple of different options on how we could do it with different payments and I chose the one that worked best for me. Since the initial setup, other than a phone call here and there, dealing with them has been mostly either through app or email. The website is pretty simple to use and all of the information is on there.

    The program made it a little tight on me 'cause of the payments. I have to make almost a $900 payment every two weeks but it's getting rid of the debt way quicker than I can ever get rid of it any other way. Working with National Debt Relief has given me hope. And it kinda changed my attitude. I can see the light at the end of the tunnel, knowing that the debt is gonna be gone at the end of this process.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2020

    I went through some personal stuff, and I had to move out of town. Everything just hit me, so I was stressed with everything that’s happened and I was from paycheck to paycheck. I did a search, and National Debt Relief came up. I contacted them and they were very good about explaining things to me. Once I filled out an application, they took over and they've been handling everything since. I had chosen the package with a lawyer to represent me in case something happened and I'm at that point where I had one of my creditors file a court summons on me. Right away, National Debt Relief jumped on it. I had a lawyer call me. He filed the paperwork prior to the due date and I haven't had any issues. It took a lot off of me and this helped so much. They've been good.

    They've settled most of the cases. Sears is the only one that has contested anything, while everybody else has settled for a smaller amount. It's coming up to a year that I've been paying and I was able to up my monthly contribution to my savings account to hopefully pay it off faster. I started out at 35, and I'm down to 13, so I'm satisfied. I'm hoping that I'm able to resolve some other issues that I have going on right now, so I can contribute even more so I can get through this whole process and start establishing good credit. That's the only thing. Your credit sucks after this. Other than that, my sister is having some issues and I've recommended it to her too.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2020

    Steve Stein was the right person responded to me in my desperation to find help. He was very respectful, calm, and directed me right away for the right choice. He was very thorough and make sure that I understand every conditions before I agreed. He was very helpful and patient in running through to the website, so I can monitor the status of the account. I will highly recommend him.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    Excellent service, everything was well explained. I feel confident using National Debt Relief to help me secure my financial future to become debt free. I would recommend National Debt Relief to my family and friends. Darius and Tameka are great and guided me through the whole process and answered all my questions as they explained how the program works.

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    StaffBilling

    Reviewed Sept. 24, 2020

    Team was extremely helpful and patient with the questions I had. They also seem very fair and willing to work with me to help get me out of debt! I would recommend this company to anyone who is looking to get out of debt and stop stressing over bills.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2020

    Very detailed and professional. They walk you through every aspect of the process with great patience. I’m felt like they truly cared about me. Communication is abundant and NDR is always available for questions. I felt very comfortable knowing I was in good hands through this process.

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    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2020

    This was a very easy fast process to set up. Everyone involved was extremely helpful and made us feel at ease with our decision. The entire setup process was explained and we were walked through every part. Every question we had was answered.

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed Sept. 24, 2020

    It is great customer service and helpful program. I hope I can finish all my debt with this program. I always pay my payments every month because of high interest so National Debt program when I read it that love to to throw this program to change my dead debt.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2020

    I was so embarrassed to call and ask for help but they made it so easy! I am so excited for this process and to be debt free soon! Such a relief and burden off my shoulders. Would definitely recommend to anyone who is in my shoes right now! Thank you!

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    Paul was very helpful with the whole process. I'll admit I was very reluctant to join, but after talking with Paul I'm very happy I made this decision. Freedom from debt once and for all, I'm looking forward to that day.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    I had a very good experience. Everyone was so helpful and explained everything. If I had questions or concerns, the staff answered and reassured any doubts. The staff was amazing and I am very thankful for all they did! I was not sure if this was the right way to go to achieve financial freedom at first, but now I am ready to continue my partnership with National Debt Relief to completely eliminate my debt.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    I am appreciative of all the help from everyone. All the customer representatives were professional and friendly. I would recommend this program to anyone with debt. Completing this program will help me get back on track for my financial goals.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    When I started this program everyone I dealt with was very helpful in my situation. They eased my worries, overall that is going on with my finances and hoping this is the answer to all my problems. I appreciate all the assistance I received. Thank you very much.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2020

    Having this experience was uplifting and stress-free. After going through this I feel relieved I am getting help that I desperately need. I can never Thank you enough for being patient and helpful. I could have never done this by myself.

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    Customer ServiceCoverageBilling

    Reviewed Sept. 24, 2020

    National Debt Relief had the best reviews. It makes it easier to make one monthly payment to one company. They're trying to work with the settlement with the accounts that I had. They took a look at my income and then asked about what monthly bills we're responsible for as far as insurance, gas, groceries, and maybe cell phone, and then was able to find a monthly amount within my budget. I'm pretty comfortable with them. They impacted my life in a positive way.

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    Staff

    Reviewed Sept. 24, 2020

    I would recommend this company to anybody that needs Debt Relief. I am just starting on my Debt Relief adventure and so far it has been wonderful. People are very customer friendly and knowledgeable. They are more than willing to help or answer questions and guide you through the process until you feel comfortable with the situation.

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    StaffBilling

    Reviewed Sept. 24, 2020

    Jay was exceptional in his knowledge and delivery. He has a pleasing manner that made me feel relaxed and comfortable! I am pleased to know there are reputable companies that help reduce credit card debt. I did not have to sign my life away and will now be able to afford some of those things in life that I really want!

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 24, 2020

    Keith was great in listening to my needs. He explained everything very clearly and was genuinely interested in helping me. His patience and understanding made it easier to get all of my questions answered. It felt like he was on my team. Great customer service! Keith should get a raise!

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    Staff

    Reviewed Sept. 24, 2020

    Mr Ezekiel ** was able to draw out a plan that best fit my family and save us money long term. It puts my family in the right position to buy our first house next year. Thanks again for all the help! Highly recommended!

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    MaintenanceLoan Process

    Reviewed Sept. 24, 2020

    NDR said I would pay the debts off in X amount of months at such amount. It should've been broken down to going to each particular company instead of saying, "We can pay it all off in 40 to 48 months, and bam, your fee should be this to do that." You break it down one by one as you go. But I ended up paying more than what I have to. When you're told, "We can clear you up in 40 months," you would think you're debt-free in 48 months. It's not just a 40-month or 48-month loan. It's per person that you deal with. And then you ask, "How much is it that I'm paying it to?" and NDR gets 25% off whatever the total amount is. They need to be more straightforward in the way they transact the business. If I had to do it again, I would not with them.

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    Customer ServicePunctuality & SpeedOnline & AppStaffBilling

    Reviewed Sept. 24, 2020

    I heard about National Debt Relief on the radio that I listen to. They had a lot of people talking about it and what it did for them, especially the radio host, and so I decided to give them a call. It seemed like a really good idea to help me get out of debt. I knew bankruptcy was an option, but I don't wanna do that. I had a lot of questions and the agent that I talked to answered a lot of them and laid out that this is what I'd pay, and this is what we'd try to do. Then the more I pay, I can get rid of my debt faster. Based on my paycheck, he told me that I could pay less or pay more. They'd start to resolve those debts as soon as I get a couple payments and I won't have to deal with it or worry about it.

    It would be nice if they do monthly check in to see where my debt is or this is how many companies we've settled 'cause this is what we’ll need to be able to settle with another company before everything is finalized. But I can always check on the website too. I have seen a couple of debts get settled. I'm still waiting on two debt collectors to formalize a plan. I like National Debt as they are.

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    StaffBillingRates

    Reviewed Sept. 23, 2020

    I’m exceptionally thankful to have had the opportunity to begin paying down my debt with National Debt Relief. I inquired online and was contacted almost immediately by an adept Debt Specialist, Gary **. He made it easy to ask questions and was absolutely non-judgemental. He answered all questions and took the time to help me understand the process with zero pressure whatsoever. I’m excited to begin my journey towards being debt free and feel a weight has been lifted off my shoulders. They took 21k and reduced it to 15k. I was paying about $419 a month and am now only paying $370. I have one payment and don’t have to worry about interest and minimum payments that vary month to month. Thank you NDR for the opportunity, forever thankful and will always recommend!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    Josh and Kristin were very helpful and awesome customer service. They gave very detailed information and very understanding. They went through everything and answered every question with knowledge. Very kind and polite and patient. Smooth process with communication and emails to sign. No problems.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    I was fortunate to speak to Clyde...He was exceptional in guiding me thru this process...I cancelled with another program...and Clyde explained more in depth to me in our phone conversation today than anything I received from my previous company the 9 months I was with them... I'm looking forward to a great relationship with this company...

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    Before calling National Debt Relief, we'd been struggling with how to handle our debt situation for some time. We saw a recommendation and decided to reach out. The representatives were extremely helpful and made signing up much faster and easier than we ever expected. What seemed like a huge, insurmountable problem just two days ago now seems manageable. Thank you!

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    StaffTransparency

    Reviewed Sept. 23, 2020

    Experience was great. The 2 representatives that helped were awesome and I feel confident that I made the right choice. Feels good to take a step in a good direction for once. Gary was great and very transparent which I appreciate a lot.

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    Verified purchase
    Staff

    Reviewed Sept. 23, 2020

    So sweet and makes sure you understand everything. Very approachable and treats you like a friend. Is willing to listen and understand to take care of your needs. I'm very very happy I did this and worked with great people.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    Jordan was very helpful and explained what would happen if I kept paying minimums on my account! He set me up with a plan that sounds attainable and I’m excited to get rid of this debt! The welcome call person did a great job of answering all of my follow up questions!

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    StaffRates

    Reviewed Sept. 23, 2020

    Kelly ** my debt specialist was wonderful and so easy to deal with! She walked me through the whole process and was so patient with me and all my questions! I felt I was dealing with a very good organization that had my best interest at heart! Thank you for relieving my stress and saving me money!!!

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    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    I'm submitting this survey for my account. I just completed the Welcome call. I'm so far happy about the responses from the agent. Otherwise, I don't have any other questions. If I do, I will call your Customer Services. Tnx.

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    Punctuality & Speed

    Reviewed Sept. 23, 2020

    Only time will tell if this works for Us! I'm Optimistic, at BEST, for now! 10/23/2020 Starting date and I'm told it may take 6 months before debt starts to get paid off. Really too early to give a rock solid review! OPTIMISTIC though!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    Very professional and helpful to me at the time of the call. Patient when I have to ask him a question. Thanks for letting me know all the details of the program. Also thanks for being constantly working on my case.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2020

    Both Mark and Evelyn have been informative, patient and pleasant to work with in setting up our program. I received a call from a creditor this morning, it was a pleasure to give them the creditor hotline number and ask him not to call me.

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    Customer ServiceBilling

    Reviewed Sept. 23, 2020

    National Debt Relief was the first one I came across with and thought I'd give it a shot. The enrollment was long but it wasn’t too bad. When I had questions, I called the helpline or customer service line. They would either go through it and find the answers for me or send me an email. Or I would send them an email and then, they would send one back or have me call them. The payment plan was good. They went through it and figured out how much I owed or what they thought they would be able to settle with the debtors. We figured it out from there. I should be at least halfway in the program and it has made life not quite so stressful. I’m not getting calls from the people I owe the money to. I’m happy with NDR.

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    Customer ServiceMaintenanceStaff

    Reviewed Sept. 23, 2020

    NDR was recommended by my bank. I've gotten people get nasty with me like very disgusting and discriminatory and there's no more of those calls, thanks to NDR. They take a lot of stress off my back. Even though, I feel like it comes costlier. But it's less stress and it's more fair. They break it down. It's easier to pay versus all these people not understanding my situation. The monthly program is awesome. They calculated and tallied everything up and told me what was the best that I could do. They were very understanding of my situation financially. My negotiator was awesome. If I could hug him and pinch his cheeks, I would.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 23, 2020

    I was looking online for debt relief solutions and the reviews of National Debt Relief were mostly good from the bad. When I called, the first guy I talked to asked all my basic information and then what I could afford a month. What I could afford was more than the option he came up with so it worked out well. The program has been really helpful. I like it. They've settled for really low amounts with a few people compared to what I could have done by myself. I'm saving money.

    The website is quite confusing for some people who aren't familiar with using computers. It could be a little hard to follow at the beginning. I like the graphs, though, that are on there. They make it a lot easier to read. I wish they have an easier online platform to use where I can see how much I've paid at that time, or that Global Solutions where the money goes into. The customer service reached out to me very quickly. It's like within the day, they are ahold of me, and if I emailed back, it's usually by the end of that business day or the very beginning of the next.

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    Punctuality & SpeedStaff

    Reviewed Sept. 22, 2020

    Had a wonderful experience with all parties that I talked to as well. They were very helpful even to the point of working around my schedule, also very knowledgeable with the information as to be able to explain all detail and what they would mean and helpful with explaining terms and conditions.

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    Staff

    Reviewed Sept. 22, 2020

    The representative, Devin, who I worked with, was very professional and helpful throughout the entire process, without being over the top. I would definitely recommend to others based on my initial experience. It is a big relief to know the debt situation is now on its way to being taken care of.

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    StaffTransparency

    Reviewed Sept. 22, 2020

    Max and Kristen were extremely helpful throughout this process. They were professional, polite and clear with their explanation. They helped me through the whole process and answered all my questions. I really appreciate their help through this process and making it extremely smooth.

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    Staff

    Reviewed Sept. 22, 2020

    Every detail was explained multiple times with multiple people. Explained in common language so everyone can understand. It's good to know that I will have legal representation if needed and that I will get any unused funds will be returned.

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    Staff

    Reviewed Sept. 22, 2020

    I am so thankful to everyone that has helped me, I was stressing, but Aaron helped me so much and Deborah, super nice people. I would recommend this to anyone, has really compassionate people! They show that they are empathetic towards others!

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    Staff

    Reviewed Sept. 22, 2020

    Christopher J. *8 Was the person who Introduced me to National Debt. He spoke to me like a human being and explained to me clearly how this program can help me. I look forward to working American Debt and solving my financial pressure. I am extremely grateful to Christopher and the whole team for their help in making this an easy transition to debt freedom.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 22, 2020

    Very quick response time in getting in touch with me and getting the loan approved. Stephen ** was my certified Debt Specialist and he was very thorough and quick. He did a wonderful job. The Welcome Call Specialist did a Wonderful job as well but I cannot remember her name.

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    Reviewed Sept. 22, 2020

    Enjoyed the experience and looking forward to being debt-free. Now I can focus on saving money into my accounts and not relying on paycheck to paycheck to pay debts. I would recommend this program to anyone of my friends or family.

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    Staff

    Reviewed Sept. 22, 2020

    An excellent experience. Both representatives were helpful, thorough, and compassionate. I am grateful for their assistance and am extremely thankful for their patience and understanding of my situation. They made sure I understood what was going to take place, what I needed to do, and worked with me to develop a plan that benefitted all parties involved. Thank you!

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    Staff

    Reviewed Sept. 22, 2020

    Wonderful service agent! So helpful! Thank you so so much for helping me navigate all this process. I really appreciate your patience and understanding with all my technical difficulties. I am excited to get out of debt and finally live our dreams. I want to be able to provide a home for my family and this will help greatly.

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    Staff

    Reviewed Sept. 22, 2020

    I had a great experience. Everyone I spoke with was professional and understanding. The enrollment into a settlement plan was a breeze. I really appreciate how respectful Daniel ** was. Everything was taken care of within 24 hours. Thank you for your help in my time of need.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2020

    Keith was great on all communications and explaining all very professional on phone. He explained all. More people should be like him. Great person to work with on my debts. This will be reviewed by my wife and son, thanks for all you do.

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    Staff

    Reviewed Sept. 22, 2020

    Eva helped me and understood everything I was going through. She gave me encouraging words and let me know I will get through this. She also let me know that one of my creditors will not negotiate with them, so I could not add them. I appreciate y’all her help.

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    Reviewed Sept. 22, 2020

    I appreciate the service you provide. Its was not my intention to have to go through something like this but to be able to provide to my family need to be fulfilled.

    Thank you Tabia ** for making this a comfortable experience.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Sept. 22, 2020

    I was so pleased and thankful that Oscar was able to help me. He was very prompt with his calling and was very clear with helping me understand my new rate. He was always very professional and helped me a great deal with getting rid of my debt!

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    Staff

    Reviewed Sept. 22, 2020

    Brazil ** was very professional and made sure I understood every step of the process. He stopped and asked if I had any questions periodically as we went through he paperwork. I would highly recommend your company to anyone. Thank you.

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    Sales & MarketingStaff

    Reviewed Sept. 22, 2020

    Sara was very pleasant and professional. She explained everything in detail in terms that were easily understood. Sara was very patient with my husband and myself, as we aren’t ‘tech’ savvy. I would recommend Sara to anyone that’s struggling with personal debt. Sara deserves a promotion and or raise.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2020

    Great customer service. Very patient and willing to answer any questions. Everyone I have talked to was great and made sure I understood all details and answered questions that I had. I am very excited to get on the right track and get back on my feet.

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    Staff

    Reviewed Sept. 22, 2020

    I spoke to Steven, one of the rep at this National Debt Relief and he has explained everything how this program works. He has a lot of patience listening and telling all about it. Hope this one will really work for me. He told all the details and help me. I believe this is it. I'm excited to start and to take care of these debts. This the best so far. Thank you so much.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 22, 2020

    This guy is fantastic, great customer service. There was a time zone difference but he never failed to answer. He made it very simple, and worked with me according to my schedule, which got hectic at times. Awesome guy, could really influence younger salespeople.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 22, 2020

    I didn’t come to the decision I made to use Nat’l Debt Relief easily. Initially I started to work with Edwin ** and then my wife became hesitant and decided to pursue other options. I called Edwin back a few days later and told him my wife understood the program much better. Had it not been for the support and patience shown to us by Edwin we would have gone elsewhere. I can’t say enough “job well done” to Edwin. He couldn’t have been any easier to work with....Period....Thank You....David

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    Customer ServiceStaff

    Reviewed Sept. 22, 2020

    They got the creditor to stop calling me. They’re doing good. They told me there was a certain amount of money in my account that I could open up in a new credit and to let them know if I got a lump sum of money. They’ve been sending me letters. I had a receipt recently. I like that they sent me information about what’s been taken care of.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 22, 2020

    I was doing some web surfing and saw National Debt Relief, and they had some good reviews. I checked into it since I was going through a difficult time. The enrollment process was really easy. I just wish I would've read a little bit deeper and understood better than I did because they charge 80% fee overall, which I think, is a lot. They said I'd be in the program for 53 months and I'm a little over a year now. That'll go by even quicker because the way that it's being settled, it'll be done by the end of '22.

    They need to do a little better job communicating. When I write them a letter or a note, they take a little while to answer it. Considering I've never done anything like this, half the time, I'm asking the question 'cause I'm nervous. When they take days to answer or a week, it's always nonchalant, like, "We'll get to you when we get to you," and that's not the greatest for me. I received a summons from one of the debt collectors and National said they'd get back to me. All of the accounts have been settled except one that I got the summons on. It's been two weeks now and I'm still waiting for them to get back to me. I just wrote to them again asking what's going on.

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    Staff

    Reviewed Sept. 22, 2020

    I'm happy with the program NDR showed to me. It's working very well for me and my experience has been excellent so far.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2020

    From the first call I placed today, the staff were nothing short of being a pleasure to speak with about my situation. Catalina presented herself in a highly professional manner and was able to answer all of my questions as I asked them. When she said she would call me back, that is exactly what she did. You need all of your staff to be trained in Customer Service to be trained by Catalina. Thanks for the help! Chuck

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    Customer ServiceStaff

    Reviewed Sept. 21, 2020

    I feel a great relief now. Like a ton of weight has been lifted off my shoulders. Customer service has been understanding and no judgment made on me. I feel like I can put this behind me now and focus on my financial future. Thank you, NDR!!

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    Staff

    Reviewed Sept. 21, 2020

    Everyone with National Debt Relief has been very helpful and understanding. In a time where it is easy enough to forget that real people get into real trouble with debt, they took the time to explain everything for me and help me get on to my future.

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    Staff

    Reviewed Sept. 21, 2020

    With talking to all the associates affiliated with National Debt Relief, I found them to be very knowledgeable and courteous. The program so far has been easy and an experience to work with. More review will forthcoming as I go through the entire program.

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    Punctuality & SpeedStaff

    Reviewed Sept. 21, 2020

    Everything was explained easily. All my questions were answered. The whole process was fast and easy. Tyler was very patient when explaining to me and my husband how the entire process works. We didn't know much about how the program worked but the representative explained the process step by step and even gave suggestions how to further our success with our program. Can't wait to be debt free.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 21, 2020

    I was pleased with how solution-focused this agency is, and how quickly they responded to my financial needs. I received needed information regarding how this program works, how to respond to my creditors, as well as, step by step assistance with the application process.

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    Staff

    Reviewed Sept. 21, 2020

    Jay ** was fantastic. He was very patient with me and explained everything in a way that was clear and concise. He was very polite and friendly and worked through all the documents and forms. Thanks to him I was successful in getting signed up.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 21, 2020

    They are were very helpful, professional and understanding of my situation. This is a scary step but they make you feel like it is okay. I am never late on payments just needed help consolidating my debt. Once this starts I will feel better about it. Thank you for this tremendous help.

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    Staff

    Reviewed Sept. 21, 2020

    Excellent service from Anna. Patient, efficient, & kind. She presented all information cohesively. Anna took her time answering my questions. She understood that I was not technologically savvy and helped me access info needed. Anna was a pleasure to work with.

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    Transparency

    Reviewed Sept. 21, 2020

    It has been a stressful time with Covid and loss of employment these past six months. Though we never dreamed we would ever be in a predicament such as this we found ourselves drowning. Jaspal and Anna were a blessing. They answered all of our questions and were very transparent. It is our prayer this program proves to be as effective as the reviews we have read.

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    Customer ServiceCoverage

    Reviewed Sept. 21, 2020

    I’m very pleased. I feel like I have a peace of mind. I’ll also add that on the legal note feel protected, and I’m on my way to a better chance of fixing my situation on credit. I will call a friend and give him a referral. And family members also.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2020

    When you hear people's reviews and experiences with a certain company, you feel like it will work for you. National Debt Relief's customer service was so nice. The reps were so great and helpful. They helped me with solutions trying to resolve what program was best for me. I really like them. The whole thing just went so smoothly, even from signing me up to finding what works for me. I haven't finished, but they have been helping me. And anytime I need help, they reach out. They even help me during this crisis when I couldn't. Everybody has been putting a pause on certain things like the mortgage and whatnot, and they were very understanding. Do it and get it done. Get help.

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    StaffBilling

    Reviewed Sept. 21, 2020

    The reps whom I've spoken with at NDR have been very good. I use their site to find out how my bills are and where my money has been going. Things have been so, so in the year and a half I have been in their program. One of my bills hasn't had any attention paid to it. The NDR reps say that with the account that hasn't been touched at all, I have to build money in my account first. I have been paying monthly from the beginning though so I don't understand that. With the virus, making monthly payments has been uncomfortable but I've been managing to do it. Still, my progress in their program has been going well.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2020

    I was desperately trying to solve my debt problems and I heard about National Debt Relief through one of the channels that I listen to on the radio. When I got on the phone with them, their reps were exceptional. Debt was becoming so overwhelming for me and it was very hard dealing with all the collection calls. I know other people who have gone through bankruptcy. Going with NDR was a much easier route that helped me rebuild my credit. They saw me through their process and recommended a credit rebuilding company at the end. NDR made this as painless as possible for me. I had my first settlement offer within 90 days.

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    Reviewed Sept. 20, 2020

    National Debt Relief was highly recommended. Getting the ball rolling with them was a pretty easy process.

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    Punctuality & Speed

    Reviewed Sept. 19, 2020

    I appreciate how you explained it all to me and made me feel welcome. Thank you for answering my questions so promptly. This has taken a big weight off of my shoulders. Looking forward to being debt free. This is a great program.

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    Staff

    Reviewed Sept. 19, 2020

    While this is a very difficult place to be in life after 40+ years of stellar credit management... Jaison was extremely helpful in answering all of my questions, reviewing all of the terms with me and taking me through the enrollment process. It will be an extreme relief to have these crushing balances negotiated with the creditors.

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    Refunds & PayoutsStaff

    Reviewed Sept. 19, 2020

    Excellent service, very friendly staff. I was having a hard time paying my debts and they help me as much as possible, hopefully I'll be able to get rid of them as soon as possible with this program. Thank you.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 19, 2020

    Mrs. M ** was very nice, very patient, she answered every question we had. My work schedule is horrible yet she was able to stay in contact and get us the help we really needed. We can't wait to start the program and get rid of our plies of bills and be debt free. Rodney and Marie **

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    Reviewed Sept. 19, 2020

    Matthew explained in detail what would happen in the program. He made us feel comfortable with an uncomfortable situation with our debt and assured us that we were making the right decision. We are looking forward to completing our journey of being free of debt we have been struggling with.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2020

    From start to finish. it was extremely seamless and smooth to start taking care of my debt. Starting with Tyler the debt specialist to Deborah the welcome call team. They both explained everything in ways that were very easy to understand.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 19, 2020

    National Debt Relief seemed to be reasonable when a friend and I came across them so we tried them out. Their consultants answer my questions promptly and they answer them to who I can understand. I've been in the program since 2019 and the progress has been really good. I'm very satisfied. The monthly payment takes a big bite out of my Social Security but it's paying off what I really wanna pay off. The program should be through within the next year. I've also been offered quite a few credit cards, but of course, I'm not taking it because I'm doing it so I don't have any debt. At my age. I don't wanna leave any debts.

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    Reviewed Sept. 19, 2020

    Signing up with National Debt Relief was very smooth. I'm all settled. I was a little worried at first, but we made it through. We paid it off a bit earlier too. Everything went very well.

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    Staff

    Reviewed Sept. 18, 2020

    Sara was WONDERFUL with her help in setting this account up! She made the process easy and walked me through each step. I am looking forward to working through this debt nightmare with National Debt. Thank you for helping me!!

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    Staff

    Reviewed Sept. 18, 2020

    Thank you all at NDR for helping me get debt free. I am glad that you are here to help people like me. I so grateful that I Found you and will never forget the help you gave me plus your Lawyers' help.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2020

    I had a great experience with NDR. They were very helpful and quick to help me get set up to resolve my debt. They walked me through the entire process and explained everything to me. I would highly recommend them for help getting out of high debt.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2020

    The caller was friendly and helpful. The representative was easy to understand and clear. I would recommend National Debt Relief to all my friends. The experience was easy and quick. I am glad I took this important step to condense my amount of debt into a small amount.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future

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    Staff

    Reviewed Sept. 18, 2020

    I’m thankful for your help. When you listen and understand - it makes life much better. Especially when your people know what they’re talking about. Like about fees and any help you offer. Being Better Business Bureau given you an excellent mark.

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    StaffTransparency

    Reviewed Sept. 18, 2020

    Thanks for your thorough explanation and assistance with signing me up in the program. I appreciate the timer that was taken for answering my questions and being my answer to financial freedom. I look forward to getting out of debt with this program.

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    Staff

    Reviewed Sept. 18, 2020

    They were very understanding and very helpful. They went over thing with me. I will recommend this company to all my friends and family. They were very confident about helping and their knowledge was great on helping out and getting this done, and I appreciate it very much.

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    Staff

    Reviewed Sept. 18, 2020

    It was good experience, Mr. Dylan ** was incredible, knowledgeable, very professional, patient, smooth talking, I try remember when or I never deal with like this person like Dylan. It was good day for me, I can breathe and sleep better. Thank you very much National Debt Relief, Thank you Dylan.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    Dionne ** (Certified Debt Specialist) has made my first/last experience with NDR. She's got Excellent Customer Service and Excellent Knowledge about her Job and very compassionate and patiently answered every single question I asked her. I felt lucky that she was assigned to my accounts. She represents an Excellent Human voice and attitude aspects of her Job to the National Debt Relief program. GREAT JOB Dionne!!!!

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    Reviewed Sept. 18, 2020

    This is the best decision I’ve ever made. I know that I was drowning and this has given me a better outlook. In a couple of years I will be debt-free and will make better decisions in the future for myself and my family.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    Both LaShanda and my welcome call were awesome. They both answered any questions we had and put my husband's stress level a little lower. He has been extremely stressed and worried since Covid happened so everything they did helped a lot. Thank you.

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    Staff

    Reviewed Sept. 18, 2020

    Very concise and fully explained by both Stephen ** and the Welcome team member. Stephen was very patient as he helped guide me through all the information required. Both team members were very thorough. I can certainly recommend your company to anyone needing debt consolidation.

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    Staff

    Reviewed Sept. 18, 2020

    Very professional and courteous. When talking to James did not feel embarrassed about my situation. He went over the program and answered my questions. I feel hopeful, like the might be light at the end of the tunnel. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    They made the process very easy and always got back with me any time I called them. I would recommend them to anyone. They are very knowledgeable and explained everything so there are no surprises and made sure I didn't have any questions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2020

    When I first called NDR was not sure if this was right for me. After talking to one of the clients and telling them my situation. They were so understanding. They told me they had a program that would fit my needs. Now three years later they were so helpful in getting me to this point. In the three years whatever problem I might of run into they had the answers. They all did this with great understanding and respect. I am so happy I made the call. Thank you all.

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    Staff

    Reviewed Sept. 18, 2020

    This has been a really good experience. Everyone has been so good at explaining everything to me. I think this is going to be a really good thing for me and my finances. I appreciate everyone’s help with all the information they have given me.

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    Staff

    Reviewed Sept. 18, 2020

    My experience thus far has been really good. Jason was very helpful and I am really looking forward to becoming debt free. Everyone has been very helpful and the directions to complete each task have been very helpful. I am hoping that the rest of my experience is as good.

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    Reviewed Sept. 18, 2020

    While it takes some time to get everything setup, overall the process is really easy. I'm looking forward to the process and becoming debt free! For the first time in awhile, I am hopeful. I really like that there are no penalties for paying more and that I'll finally be able to save some money!

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    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    I read National Debt Relief's information and gave them a call to see if it would work. And it seemed like it would, so I went with what they had to offer. The whole experience was really good. The initial contact is what sold me. It reassured me that it would be a good way for me to get out of the mess I was in. And they seemed informed and organized. Plus, I was a bit concerned about whether it was legitimate, and I was very reassured after talking to them that it was all on the up and up.

    Once I got connected with them, it was seamless. I just had to do my part, what they told me, what they informed me to be able to do, and they took care of the rest. I feel better now that I'm out of debt. Dealing with them was as pleasurable as it could be considering what I was trying to get done. It really surprised me, and they exceeded my expectations. They really helped me out. It only took between two and three years.

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    StaffBilling

    Reviewed Sept. 17, 2020

    Everything went very well. Both of the people who assisted me were so kind and helpful! I am nervous about all of this but it is something that needed to be done. I am looking forward to my future with no credit card debt!

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    Customer Service

    Reviewed Sept. 17, 2020

    Made me feel secure. I had found a better way to handle my debt, going through their service. I have a goal to work for with them to be debt free in less than four years, and start by saving almost four hundred dollars a month. I wish I had called sooner.

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    StaffBilling

    Reviewed Sept. 17, 2020

    Great start. It seems to ending the nightmare of over extended credit card use! The service representative was polite, professional and well versed in the operations of this debt relief program! All questions were answered with great satisfaction! I will recommend this program for anyone I know that needs assistance during this world crisis with the Covid-19 pandemic. I am so grateful that there is help for those that have dealt with the personal crisis that has changed so many lives here in our country.

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    Reviewed Sept. 17, 2020

    It was great. Robert & Amanda Were Great and we would be happy to recommend to our friends. This is not an easy thing for us to do but they made us feel ok. Thanks again and hopefully things will go well.

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    StaffTransparency

    Reviewed Sept. 17, 2020

    We would just like to take a moment to say how patient and thorough Ron ** was while explaining the process and collecting our information. It actually took a few days for my wife and I to understand and digest the information we were going over and Ron was there for us without being pushy and took extra care in his explanation. Thanks Ron.

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    Customer ServiceTechPunctuality & SpeedRates

    Reviewed Sept. 17, 2020

    My experience was very positive. The program counselor explained every detail and benefit including sending me various e-mails about the program. I had questions and my phone calls were attended to promptly. While signing contract, the counselor was on the phone reviewing every step of contract. So far, so good at initial enrollment. Reviews of company put me at ease being rated the highest in the business.

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    Customer Service

    Reviewed Sept. 17, 2020

    NDR are god sent! I called and told them about needing to pay off my debt and it was so simple and easy and they literally took the weight off my shoulders. I’m so glad I called and got my life back to normal. Not to mention the awesome customer service!!!

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    Refunds & PayoutsStaff

    Reviewed Sept. 17, 2020

    I was nervous to do this but it is going to work positive for me in the long run. Thanks to Dean, he helped me through it. I understand that it will take me 3 years to pay my debt instead of 10-15 years. I was just about to sink. Not getting anywhere!!

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    Customer ServiceStaff

    Reviewed Sept. 17, 2020

    When in communication with National Debt Relief my Operator technician "Kashiff" was Pleasantly and professional Patience thru my step by step process with understanding what needed to be done. It was a Healing experience. Questions were answered before I asked them and able to put the pieces together. Asset to Your company.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2020

    Contacted NDR to find out whether they could help. During the process I spoke with Brian M. By the end of our interview I felt I had taken a step forward in tackling my debt situation. Later, I spoke with Natalie to finalize "our plan of action". After contacting NDR, my anxiousness was gone. I had a plan. I found a voice in NDR, who would help me end this debt situation. Thanks NDR!

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    Staff

    Reviewed Sept. 17, 2020

    Was very skeptical at first when enrolling in this program. But with the help of Bernie, won't say last name, she answered all my concerns and I can finally relax knowing I have you guys on my side. Thanks for the help!

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    Contract & TermsStaff

    Reviewed Sept. 17, 2020

    Everyone has been greatly informative and helpful. All my questions were answered and I was made fully aware of the agreements I would be making before signing on. Everything was went through step by step and the case workers were very pleasant to speak with.

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    MaintenanceStaff

    Reviewed Sept. 17, 2020

    They were really good at breaking down the questions I had and what steps that was gonna happen during my program. I know that during this program if I have any questions I can rely on you to help pull thru this, thanks.

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    Staff

    Reviewed Sept. 17, 2020

    Both of the people that I talked to were very understanding and nonjudgmental. They helped me figure out the best plan of action for my needs and I’m excited to start this journey to financial freedom. Thank you. Highly recommended.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 17, 2020

    Excellent customer service. Very easy to set up. Straightforward, friendly, nonjudgemental, answered all my questions. Given information to contact them and advised what to do if my creditors contact me. Reviewed all the agreements and helped me understand the process fully.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed Sept. 17, 2020

    Thank you for all your help in completing the information so that I can become debt free. All the specialists were kind, thorough and helped me through each step of the process in completing the process to become debt free. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 17, 2020

    The representatives I spoke to were very professional and knowledgeable about the services offered and how everything will work out. I am thankful for them helping me through this process. Any questions I had were answered quickly. The process to get started was very quick.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Sept. 17, 2020

    I was pretty impressed with the customer service of National Debt Relief. Anybody that I've talked to so far has been very helpful. They're very attentive on their website as well. If you submit any questions or documentation or anything else you need, they're quick. I've also seen a couple of settlements reached. However, they could always lower some of their fees.

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    Staff

    Reviewed Sept. 16, 2020

    Mark ** was very helpful and pleasant throughout the process. He was knowledgeable and understood the process well. Read the statements clearly and explained it all and answered questioned. NDR has given me the security to move forward from my crushing debt. Thank you!!

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    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    Christina ** was extremely professional! She was courteous and polite, and explained all points in an easy to understand fashion. She was very patient as questions were ask. Daniel handled the welcome call in exactly the same way! I am very glad they are involved in solving my debt problem!!

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    StaffBilling

    Reviewed Sept. 16, 2020

    I was worried about my credit card computer and my financial. I didn’t know what to do. After I took to Carlos I knew someone there helping me by itself big relieved. Now I can start managing my account better. Thank you.

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    Staff

    Reviewed Sept. 16, 2020

    Michelle ** is in an expert at her job! She was very friendly, professional and knowledgeable. She was able to give me a very good understanding of the program I enrolled in. She was very eager to to help me. Great job!

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    TechStaff

    Reviewed Sept. 16, 2020

    The process was very easy. Everything is explained in simple terms. They walk you through each section of the contract before you sign each section. Everyone was very friendly and willing to answer all my questions. Would recommend to friends.

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    Staff

    Reviewed Sept. 16, 2020

    Fantastic Experience, great costumer service. The people that attended me, gave me all the information I needed and found a solution to my problem. I will recommend them with any person that is in trouble as I was. Thanks for everything.

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    Staff

    Reviewed Sept. 16, 2020

    Experience was amazing. Thank you for the kindness and understanding in helping me get through my process. I never thought I'd need this again, but when I had issues with my house along with COVID it really put a burden on my finances. Thank you for helping me get on track.

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    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    Really appreciate the customer service representatives who handled my paperwork. Their patience with me was outstanding and gave such clarity on every aspect of the process. Have already referred several people to call NDR for assistance with their debt resolution. Looking forward to a good outcome.

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    Staff

    Reviewed Sept. 16, 2020

    I just started this program and everyone I have spoken to has been very friendly and very helpful, they have answered all my questions and concerns. Everything was explained well. I can already feel a little bit of relief. I am so excited to start to get my life back in order. Thank you so much for my start and journey to being debt free.

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    Reviewed Sept. 16, 2020

    Making a huge financial decision to protect myself during this pandemic whilst being responsible to my creditors, has been made incredibly clear and easy with National Debt Relief. The stress of what can I afford to pay is gone. Thank you for your compassion and clarity as I journey toward being debt free.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the review. We love it when our clients take the time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering. We’re proud to be your partners on the road to a brighter financial future.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Sept. 16, 2020

    Scott was very knowledgeable and respectful. The only thing I would suggest to improve the quality would be that he has a slight accent and it would help if he spoke slower. I do not think that his headphone was working smoothly as at times I could not hear him. Also I understand that going over the contract is repetitive to your agents so they want to get through it but to the listener it has to be slowed down or it is too hard to understand especially with an accent and a phone that goes in and out. Other than that Scott was very nice, empathetic & knowledgeable.

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    Customer ServiceRefunds & PayoutsStaffBillingTransparency

    Reviewed Sept. 16, 2020

    Updated on 12/22/2021: National Debt Relief has taken care of three accounts for me and they’ve been very understanding with my situation. They’ve been very helpful and the reps have all been wonderful. It was very hard to admit that I couldn't pay my credit card bills because I'm a very responsible person. But with COVID and everything that's going on, I've had a lot of health issues and I wasn't working. I couldn't handle what I got myself into so, I'm very grateful that there is a program out there that can help people get their debt under control.

    Original Review: Thinking of having to call for debt relief was scary, embarrassing and felt like I was a failure. I have been very responsible all my life and have always been current on payments. With Covid and other medical reasons, I couldn’t get control of the debt that had acquired. NDR was very easy and at the end I felt like a huge weight off my shoulders. I know my situation will get better now I have room to breathe. Thank you NDR.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 16, 2020

    I was thinking of consolidating. I saw National Debt Relief on television. I had looked at several others. It was a matter of not being bothered. Just making a payment of 363, as opposed to the 600 I was paying. I know they're getting their share and they're getting what the value of the items for, not pumped up. So, it was fine with me. I just pay them. That takes care of them. 'Cause if you go into bankruptcy, you got seven years and it's hanging on there and I don't wanna have to do that.

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    Customer Service

    Reviewed Sept. 15, 2020

    I'm new to National Debt Relief and haven't had many experiences other than getting singed up. I believe everyone did a great job. David was good at his job explaining what National Debt Relief does. So, was the lady I spoke to when call for the first welcome call.

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    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 15, 2020

    This was my first experience in dealing with a debt relief program and I was extremely anxious. The enrollment staff that spoke with me were very reassuring and helped to relieve some of my worries. I can't wait to get started in repairing my credit.

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    Staff

    Reviewed Sept. 15, 2020

    The representative was so informative and answered every question I had. She was very thorough and knowledgeable. My mind was at ease because of her confident assurance that all would be fine in the not too distant future living debt free.

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    StaffBilling

    Reviewed Sept. 15, 2020

    I am comfortable with my decision to work with NDR to get help resolving my credit card debt. All the individuals I spoke with seem knowledgeable and eager to help me in my current situation. At this time I feel I made a wise decision to enroll with NDR.

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    Punctuality & SpeedBilling

    Reviewed Sept. 15, 2020

    Jamel and Kareem were wonderful! They made the process fast and simple. They made me feel good about my decision to consolidate my debt so that I could start fresh! Looking forward to the lower monthly payment from now on!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 15, 2020

    Nicholas was incredible! He answered all of the difficult questions and was incredibly empathetic to our circumstances. Customer Service was as equally thorough. This is an A+ company. They absolutely deliver on their promises. I was a little apprehensive being from a bookkeeping industry but they were meticulous and completely transparent. I also loved the repetition because it gave the impression that we were part of the solution for getting out of debt.

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    Staff

    Reviewed Sept. 15, 2020

    Very courteous and knowledgeable from start to finish. Sebastion ** helped me so much with understanding everything. Everyone was polite and was anxious to help me like I was the only customer They cared about. I will recommend them to anyone that needs help in these times we are in.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2020

    Talking to Jonathan ** restored my faith in humanity. Due to medical issues and unforeseen repairs needed on my home when I purchased it, I was in a bind. Every time I talked to someone about it, it felt like they did not care to work together to reach a solution at all without this crushing me for the next 30 years. I see a light at the end of the tunnel and cannot wait to complete this program and get my finances and life back on track with, hopefully, better health.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2020

    Best experience ever! They know what they're doing and they are so polite and understanding! I'm amazed! They took me through the process with ease and explained everything fully. It was a pleasure not to have to try and communicate with some call service overseas! National Debt Relief has given me a renewed outlook. I have a peace of mind again because they helped me see light at the end of the tunnel. I'm so glad that I reached out to them for help!!! Thank you!

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    Staff

    Reviewed Sept. 15, 2020

    Your representatives are incredibly helpful and patient and make me feel confident in my decision to trust your company to help me reclaim my financial freedom! They were informative and did not hesitate to stop and answer any questions I had and made sure I understood each step of the program. Thank you!

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    Staff

    Reviewed Sept. 15, 2020

    Employees are nice and professional, and they made the process easy. They went over everything step by step. I highly recommend them and they will help you every step of the way and answer any questions you may have and they don't make you feel like you're a horrible person for getting in over your head in debt.

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    Staff

    Reviewed Sept. 15, 2020

    National Debt Relief was wonderful! The stress and anxiety were put to rest with their help! I highly recommend them! We felt like we had no way out of debt, Covid 19 had almost ruined or life! With the help of National Debt Relief we have a future.

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    Refunds & PayoutsStaffLoan Process

    Reviewed Sept. 15, 2020

    I was feeling a lot of anxiety and now I am feeling better because of NDR. They have lawyers that will also help me if creditors try to mess with me and they pay off my loans all at once so I don't have to worry about it. There is no starting fee on top of that too!

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    Staff

    Reviewed Sept. 15, 2020

    Great service! Fully understand the program and happy with the process. I feel great knowing that the program is designed to help me make the proper steps towards a better life that is free from negative debt. I will continually and constantly recommend this service to anyone that I know that is struggling with debt and that could benefit from a sound and comprehensive program.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2020

    Both the people I talked to going through the application process were amazing. They took their time and explained in great detail what the program was and what I was to expect. Very friendly service and would recommend NDR to anyone dealing with credit debt!

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    Staff

    Reviewed Sept. 15, 2020

    National Debt Relief was not only extremely helpful and beyond informative but took all of my credit debt off of my shoulders. Just began my program but I can already see there’s a light at the end of the tunnel and that tunnel is debt free financial freedom! Lauren helped me in the beginning, Natalie helped me in the end and without them and their information, helpfulness and understanding, I wouldn’t be a customer of National Debt Relief today. I can’t say thank you enough. GOD BLESS NATIONAL DEBT RELIEF!

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    Staff

    Reviewed Sept. 15, 2020

    Great work. I love every step of the way and detailed. I was told and explained everything. Couldn’t be more happier in getting out of debt soon. Thank you so much. I'm getting this heavy weight of my shoulders and helping me out through every step of the way.

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    Staff

    Reviewed Sept. 15, 2020

    They were very helpful and they helped us understand our options that we have. Very nice and patient with us when we want to decided what the best option was to help us get out of debt that we have and how long it would take if we tried to do it without help.

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    Staff

    Reviewed Sept. 15, 2020

    Very easy to follow. The rep was very clear when explaining the system to me. They answered all my questions. They explained the entire program from start to finish stopping along the way for you to ask questions. No pressure was put on me to sign up.

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    Customer ServiceStaffBilling

    Reviewed Sept. 15, 2020

    Ever since I've been with National Debt Relief, they've been helping me out real good. They take out an amount out of my account every paycheck, but at the same time, they are paying off some old bills I had on my credit. The rep I worked with was helpful. He walked me through everything and every step. He tried to help me out in getting my payments lowered down, so I don't have to take too much out of my check every month. Now, I haven't been getting any more phone calls. So that's a plus. Nobody ain't been trying to harass me. They made my life easy. Also, I could still move back and forth in town, go to work and don't have to worry about how I’m gonna be able to put gas in my tank.

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    Staff

    Reviewed Sept. 14, 2020

    Everyone I dealt with was clear and very easy to understand. It took too long but there was a lot of information that needed to be shared with me so that I could fully understand what I was getting into. Thank you!

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    Staff

    Reviewed Sept. 14, 2020

    I was extremely pleased with the interview and finalization process to begin my program. Vanessa, the finance consultant, was thorough and made sure I understood the process I was to enter. My representative, Eric **, was clear in what to expect and the final outcome. Totally grateful, and they have my thanks!!! I could

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    TechStaffBilling

    Reviewed Sept. 14, 2020

    I have over 30k in debt, spoke with Mario ** for over an hour. He was more than patient and answered all of my questions, and I had many! He was able to negotiate a contract and bring my payments down so I can save each month and pay off my debt faster!

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    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2020

    They are amazing. Made me understand everything, took the time to help me understand and explain everything. I highly recommend. Any questions i had they answered. I appreciate you guys making it easy and less stressful. I can't wait to be debt-free. Thank you so much.

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    Staff

    Reviewed Sept. 14, 2020

    Both Joel ** and Ronald were amazing and very helpful with any questions I had! They were informative and excited to help ease my stress of my debt. I would highly recommend NDR to anyone that is going through a rough time like mine.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Joel and Ronald gets the recognition they deserve.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 14, 2020

    I am glad that I have found this program that can help people in difficult times. Thank you very much for your help! The employees are all kind and helpful, ready to help in everything and answer all my questions! Each person has a special approach. I am glad that the whole process goes quickly. All issues are resolved by phone. No need to go anywhere and waste time!

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    Customer ServiceStaff

    Reviewed Sept. 14, 2020

    Just started in the journey to being debt relief. Everyone I’ve spoken to have been very kind and helpful and explain everything thoroughly. They don’t mind going over the information and email you everything as well. Hoping everything keeps going as smooth as it has started. I would definitely recommend someone with the same problem.

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    MaintenanceStaffBilling

    Reviewed Sept. 14, 2020

    The reps of National Debt Relief have been great. The one I worked with during enrollment was really nice to me. He was very thorough with breaking down how their program works. I've already been with National Debt Relief for about a year now. They said I'd be in the program for four years. But so far, it's looking like it's gonna be about three years because most of the companies I'm dealing with are doing two-year payments.

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    Customer ServiceSales & MarketingPriceStaffBilling

    Reviewed Sept. 14, 2020

    I had credit card debt and I was so glad I never have to recommend National Debt Relief to a friend. If they were in that position though, I would. National Debt Relief was advertised and after speaking to the representative, it seemed like a plausible action to take. When I called, I got assigned to a case manager and he went over my debt and my terms. He offered me options as far as how long and what the process would be. We then faxed and scanned the documents in and out, and it was an easy enough process.

    The payment plan was based upon my amount of debt versus how long I wanted it to be. Naturally, I don't expect to have the service done for free, but they've taken care of all my concerns. Working with them made things easier. If I've gotten harassing phone calls from debtors, they take care of all of that. They're doing a fine job negotiating as well. They've negotiated deals with some of the debtors for some of the charges I had.

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    StaffHonesty & Transparency

    Reviewed Sept. 13, 2020

    Nickolas ** was the person who helped me get started. He was incredible! Very knowledgeable, thorough, honest, and friendly. He explained everything and was very patient with all my questions. He put my mind at ease about the whole process! Working with Nickolas was one of the best service experiences I've ever had. I'm really looking forward to completing the program and finally being free of the debt that has been haunting me for years.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    TechPriceRefunds & PayoutsBilling

    Reviewed Sept. 13, 2020

    I'm not happy about the program I was set up with at National Debt Relief. Because according to them at the beginning, they explained to me that I needed to make bi-weekly payments of a certain amount of money. They are withdrawing the money from me, and that's how they're going to get into my collectors, so they could be able to pick up the money. But every time that there's a settlement, like the last time that they sent me a settlement, I had to put more money into the account in order for them to fulfill one of the settlements that I need to pay more.

    Then now, they have been sending me different settlements. According to the information or the contract that I have, it's supposed to end in 2021. Now, settlements that I've been receiving, like yesterday I received one from one of the companies, it's extended until 2022. Same thing with another company, that it's extended to 2022. Then the last settlement that I got, it told me that they agree that I need to make a one payment of $50, and then pay more payments of $253, which is almost double of what I pay to National Debt Relief on a monthly basis.

    They paid off the minor ones. The previous one that they settled, according to them that they will extend it through to 2022. I was paying to them $20 was the minimum a month. National Debt Relief settled, according to them, the debt with them was $1500. Now, it went up to $1700. That's what I was paying through my credit $20 every month. Now I need to pay 23 payments for 29.28. Looking into my account, it's going up to 2022. It's extended for 24 months.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 13, 2020

    Looking into National Debt Relief, I saw good things about it. Initially, they told me what my payment was gonna be, how it could be split up, and how I was gonna to be able to do it every month. Setting it up was very easy and I was comfortable. It was a little less than what I was paying every month for everything I owed and the program is gonna get me out of debt in way less time than I would’ve. Everything is settled. I'm just making payments and I have a year of it left. The representative was very helpful as well. Any questions I had, he was able to answer very quickly. Overall, National Debt Relief is helping me and it's less stressful ‘cause I don't have to worry about making the payments. I had a good experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    Bryce was extremely helpful throughout the whole process. Easy, Fast and professional. They are here to help you with any questions or concerns. This is a great company that can help you. Give them a call today. Sincerely. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    All was perfect. Everything went well and fast. I thank you very much for letting me get out of this dept. I will always recommend National Debt to anybody. The guy I talked to was excellent and I'm so sorry I do not have his name with me. But please write a good report on him. Thanks!

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    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    Matthew ** has been extremely helpful with this process. He clearly explained your process and what I would be expecting, also what would be expected of me. I look forward to handling this matter of Debt as quickly as possible.

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    Staff

    Reviewed Sept. 12, 2020

    They save me a TON of money, they are truly professionals. Thank you for your patience and understanding. I should have been contacted you all. I can finally start saving for my retirement and my kid’s college. Thank you so much.

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    Staff

    Reviewed Sept. 12, 2020

    Friendly and knowledgeable staff members. Walk you through every step of the way. So far I'm very happy about this program no complaints. What is there to say that hasn't already been said. Definitely will recommend to family and friends.

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    Staff

    Reviewed Sept. 12, 2020

    What a professional Mark ** is to work with, when I finally decided to get my finances straighten out I could have not ask for a better advisor than Mark! He explained the process to me and answered all my questions so that I could see hope at the end of the tunnel! I am so glad Mark was the person who reached out and helped me to get my life back in check with my finances! The best Birthday present ever {9/11} that I have received in my life knowing that I'm on the road to recovery financially! My life today has totally changed for the better and I owe it all to Mark!

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    Staff

    Reviewed Sept. 12, 2020

    Every one of the employees I have dealt with through NDR has been extremely professional and very helpful. I would recommend them to anyone going through a financial hardship. Thank you so much for helping me when I felt there was nowhere else to go.

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    National Debt Relief
    Response from National Debt Relief

    Hi, thank you for the review. We love it when our clients take the time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

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    Refunds & PayoutsStaffBillingRates

    Reviewed Sept. 12, 2020

    My initial contact with National Debt Relief was great. But still, it was the first time, so I got some confusion about the service that they provide. They explained it well, but the concept of debt relief is new to me. I just had a little doubt when I'm heading to new stuff. They got two debts settled and then still working toward the rest. It's good. I get some money back to my everyday spending or it's not as tight as before. People should consider going through a debt relief program. It definitely helps if they can't pay off the high-interest from the credit cards.

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    Customer ServiceStaffBilling

    Reviewed Sept. 12, 2020

    Getting enrolled and signed up with National Debt Relief seemed pretty simple. However, some reps were nice, others were **. It's just the way they talk to you on the phone. Like when I didn't agree with one of their settlements, as soon as I started talking to them, they talked to me like I was an idiot, or they were doing me a favor. The two people that I dealt with were like that, they didn't have great customer service skills. Also, I settled two. But, there's really no savings. They're a rip-off. When I needed to lower payments, they've been really nice to work with. But other than that, I wouldn't go through them again or I wouldn't recommend them to anybody.

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    Staff

    Reviewed Sept. 11, 2020

    Best decision I have made in years. Boris made this process easy and comfortable. I would highly recommend to anyone in need of this service. This has helped me breathe a little easier. I am excited to see the light at the end of the tunnel.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 11, 2020

    They were very fast at responding to me. They consolidated mine and my fiancé’s debt and I’m looking forward to being out of debt! The debt that I have accumulated over the years have really messed with my credit and my chances of ever getting my life in order.

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    Customer ServiceContract & TermsStaff

    Reviewed Sept. 11, 2020

    I appreciate all the help. They explained each agreements and all the instructions very well. They gave me advices, options and suggestions. They gave me the numbers I should call whenever I'll have questions or whenever I need help. :) That's good enough for me. Thanks so much, NDR!

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    Staff

    Reviewed Sept. 11, 2020

    This was my first experience with NDR. Jay was AMAZING! He was very detailed in what he was explaining to me and made sure I understood everything! I would definitely recommend NDR to anyone who is trying to get out of debt!

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    Customer ServiceStaff

    Reviewed Sept. 11, 2020

    I called to see what options NDR has available. It was an easy process to begin, the agents were very knowledgeable, easy to understand, and empathetic. They made me feel like I made the right decision going to them and am trusting that it will be a less stressful process to become debt-free with their help.

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    Staff

    Reviewed Sept. 11, 2020

    Everyone was very helpful and explained everything well. We had a very good understanding of what your company provides. We appreciate the opportunity to consolidate our debt with you. Thank you for your time. Hope everyone has a blessed day.

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    Customer ServiceStaffBilling

    Reviewed Sept. 11, 2020

    I called to receive help and guidance on solving my debt relief issue and the representative did just that. He answered all my questions and helped me set myself up on getting out of credit card debt. I'm really happy and satisfied with how the representative spoke with me and he was very helpful.

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    Customer ServiceCoverageStaff

    Reviewed Sept. 11, 2020

    I was looking for options to consolidate my debt without feeling a financial burden or stress while doing so. The representative that answered my call, Lamell **, made this process so easy. He was so informative and answered all my questions and concerns thoroughly. He was patient and took his time going over every detail that needed to be covered. Mr. ** made me feel at ease and lifted the anxiety I was feeling over this financial stress. He's a definite asset to your team. Thank You Lamell ** and National Debt Relief for helping me get to a place of financial freedom and hope for a fresh start.

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    StaffBilling

    Reviewed Sept. 11, 2020

    Everyone was very helpful answering all questions I had and everything is included in my monthly payments. They will help with any questions along the way during this process. All Attorney fees are included in the monthly payments and the money that is left over in your savings account is yours to keep. It gives me a peace of mind that someone is in my corner during the difficult time I have been going through.

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2020

    My experience of dealing with National Debt Relief has been so far so good. Both your representatives are very polite, with no judgment that makes the process easy to take. They are able to give me fast information and walked me through the process and make it seems so easy.

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    StaffBilling

    Reviewed Sept. 11, 2020

    Very understanding with my bills and helped me a lot. I was scared at first, but he just kept saying, "It's ok, take your time," I'm happy with my choice and hope that I get some sleep now! I had a second chance to get rid of my debts, and I never want to be in that situation again,

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    StaffRates

    Reviewed Sept. 11, 2020

    Thankful such program exits and looking forward to getting out of debt and knowing that I will actually get this taken care at the approximated time rather than paying interest for the rest of my like, in short words Ndr rocks!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 11, 2020

    The experience has been great. Everyone is very helpful. I feel better that I know moving forward they were great and helped me sleep last night. Daniel went through my phone call very quickly and was so informative in this process and so patient with me and everything. Question I asked he knew the answer to.

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    Staff

    Reviewed Sept. 11, 2020

    Very good experience, thank you for your help in helping me to debt relieve. I look forward to working with you on this journey. I felt like everyone was very helpful so far into this plan. I haven’t done this before so looking for help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 11, 2020

    This was one of the greatest experience of mine with the customer services. I am glad I got approved and really appreciate the help of your agents, they are amazingly productive. Their brief explanation on the matters was greatly appreciated and it helped me to understand the program very well.

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    StaffBillingRates

    Reviewed Sept. 11, 2020

    They explained how the program works where you pay money into an account, and then they negotiate with your creditors' settlement. They use the money in the account that you build up to do that. I'm not dealing first person with creditors, so that's nice. They're doing the negotiating on my behalf. They helped me work out settlements. It's a good program if you're swamped. Unfortunately, the way that debt accumulates and how interest works isn't really very well explained until you run into it. If you're like me and you get talked into too much debt, you can get stuck in the cycle where it's never gonna end. So, it was really helpful in that sense that I was able to do something about it and get out of the cycle of just paying minimum payments for years and years and years and literally never getting out of debt.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed Sept. 11, 2020

    I worked with Connor from National Debt Relief and he was great. I've been really happy with him. He knew what he was talking about. He explained how he could help me and how he would help me. It’s really working. The way the negotiators negotiate down my debt, it’s amazing. I made all my payments, and we're making progress. The 390 that I'm paying a month comes out of my SSD. But he worked with my budget, making sure that I wasn't gonna starve. It's working out that I can pay all my bills with my SSD money. I'm just excited to get it done as quickly as possible. I love how they follow up right away when I have a settlement. They also give me the offer and I say okay. It a smooth, easy process. They're doing all the work. I was also very comfortable with the payment plan.

    As soon as I pay off my credit card debt, then the next thing to tackle is my student loan debt. I'm working on my PhD. So, eventually, the bigger paycheck is gonna come. But working with National Debt Relief has helped me get to my goals faster after I pay my credit card debt, and then do the student loan debt, and then eventually a house.

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    Customer ServiceStaff

    Reviewed Sept. 10, 2020

    Friendly people assisting on the phone but sometimes hard to get in touch with. Had some trouble reaching the person working on my enrollment. However, her staff was able to assist and get it completed. It was not too much of an issue.

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    TechStaff

    Reviewed Sept. 10, 2020

    Robert was extremely helpful and very knowledgeable. He was very pleasant and made me feel comfortable. He was able to explain every aspect of my contract in a very clear and concise way. It was a pleasure to speak with him.

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    StaffEase of Use

    Reviewed Sept. 10, 2020

    Patrick was wonderful and very informative. This service is incredibly easy to navigate and the representatives have no issues explaining any questions you might have. It’s one of the best options to use when you’re facing financial hardship. Thank you so much for the help!!

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    Staff

    Reviewed Sept. 10, 2020

    Adam was very helpful in explaining all situations that were to occur. I was able to make easy decisions based off his guidance, making me feel reassured this was the correct path to take for my situation. Both Reps were friendly and willing to answer any other questions and concerns I had.

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    Contract & TermsPunctuality & SpeedStaffTransparency

    Reviewed Sept. 10, 2020

    When applying for this NDR program, I found both Angel and Daniel very helpful in the explanation in the process of how this program works. They took their time and asked if I had any questions as they were going over the agreement and they answered them that I could understand what would happen. They made me feel that entering into this program I have a load lifted from me. I would recommend NDR to anyone in same situation as me. Great work done by both!!!!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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