National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 16, 2020
Had a wonderful experience. Both Mike and Welcome call reviewer were very helpful and clear in explaining all details of the program and possible outcomes. Mike was very patient with me and helped me develop the best possible plan to consolidate my debt.
Reviewed Oct. 16, 2020
National Debt Relief's website was easy to read with information readily available with reviews and didn't look awful. I spoke to somebody for 45 minutes. He was very helpful. He answered all my questions and set up everything for me. I filled out some stuff. It was quick and easy. He was very informative about that process and about what I could afford. We got everything set up in under a week. I'm paying things now. I like that I don't have to do anything and it's just going off. I'm somewhere over a year into it and it's 36 months total. This is a much better option than what I was previously doing.
They want me to update my profile information but it's not urgent because I just get an automated call every day. They don't have the time to have a live person call me, so it has been automated calls and they're annoying. But if there are any actual urgent issues, they email me about it. National Debt Relief has made my life much easier. I already looked at some other companies and NDR was the easiest to deal with. So, just use them. And in three to four years, you're gonna be off that.
Reviewed Oct. 15, 2020
I was really impressed with the whole experience dealing with National Debt Relief's set up of my account to alleviate my heavy burden credit card debt. Mr. ** set up my account and was very professional in doing so, he explained everything and the whole experience was fluid and professional. If I knew how easy this was I would have done it a long time ago, the heavy burden of credit card debt will be alleviated at the end of my program so I am very happy about that.
Reviewed Oct. 15, 2020
Shomari was very kind and understanding from the beginning. He was very thorough with all the information and never pushy. He went over all my options and made me feel comfortable in making this scary first step. The follow up call was also very thorough and all the questions I had were answered.
Reviewed Oct. 15, 2020
The consultant was very good and understanding, and yes I would recommend National Debt Relief to my family and friends. It was educational, after I enrolled I felt good and stress free. My consultant name is Aaron **. Thank you so much.
Reviewed Oct. 15, 2020
Both phone calls endured today were both pleasurable with representatives who were patient and kind. It is very humbling to call and ask for help and I appreciate both their kindness and patience, while explaining the process. Thank you again!
Reviewed Oct. 15, 2020
I was starting to get completely consumed with debt lately. I googled best debt consolidation, and National Debt Relief was number one. I called and spoke with Jeremy ** and he was very helpful and knowledgeable of the subject. He set me up for success and genuinely wanted to help me. At no point did I feel pressured or forced into anything. Everything is completely transparent and very easy to get through!
Reviewed Oct. 15, 2020
I am so excited to work with this team to become debt free. Everyone I have talk to has been extremely helpful and nice. They really want to help me and my situation to better my life and my families life. Thank you guys very much.
Reviewed Oct. 15, 2020
The workers I had were very friendly and knowledgeable. They both made me feel at ease. Josh and Kahrim took the time to explain everything to me and to answer all my questions. I am very happy with my decision to join National Debt Relief.
Reviewed Oct. 15, 2020
I feel confident that my debt will be cleared soon. They were very knowledgeable and helped me to understand the process to become debt free. I understand this is a process and hope to be completed soon. I hope this process relieve stress and will assist me me regaining my life.
Reviewed Oct. 15, 2020
Good job at explaining the program. Very knowledgeable. They made me feel at ease by explaining the program to me in detail. Also, all resources were provided to set me up for success. I will be recommending this program to my friends and family.
Reviewed Oct. 15, 2020
Nike was amazing in explaining the process and what to expect. She eased my concerns and was pleasant and helpful. The welcome phone call was also very helpful and informative. The dedicated professionals are patient, informative and an absolute delight.
Reviewed Oct. 15, 2020
100% satisfied with the customer service. Always being treated with respect and kindness. Always answering my questions and always understanding of people’s struggles. You guys are always helpful and never have a problem or have to fight with you guys which is awesome!
Reviewed Oct. 15, 2020
I appreciate the understanding and willingness to help people like me to get out of debt. I have been trying to get out of debt for the last 10 years and never felt like I was getting anywhere. I finally see the light at the end of the tunnel.
Reviewed Oct. 15, 2020
Both Kyle and Daniel were awesome and I already feel relieved and better and I’m so thankful for their help. I slept better last night than I have in months knowing I am getting myself on track. They deserve a raise!
Reviewed Oct. 15, 2020
All throughout my working with all NDR staff, it has been an excellent experience. All have been very knowledgeable and very helpful. They have been patient and concise. Please let your staff know there is at least very satisfied client.
Reviewed Oct. 15, 2020
The experience was a good one, everything was explained in detail and all questions answered. It didn't take that long to go through the whole process and get everything set up. had prompt returned phone calls and patient with my questions that I had on setting everything up.
Reviewed Oct. 15, 2020
My experience with National Debt Relief was the best decision I have ever made. I always pay my bills and this COVID 19 had me in debt that I could not control. NDR saved me from filling bankruptcy. My goal is to pay everything off ASAP. This debt thing had knots in my stomach and my nerves were shot. Now I can sleep comfortable.
Reviewed Oct. 15, 2020
Eddie and the one in charge of the welcome call are well verse of the overall background of the company and its Goal, responsibilities etc. They explained fully the agreement and I Fully understand everything. Thank you for helping me out on my debts and hopefully after 27 months I’m debt free.
Reviewed Oct. 15, 2020
Mr. Kyle ** made me feel comfortable and at eased that debt relief is the way to get back on track. The welcome call representative was very helpful on answering all my questions as well, both representative did a superb job.
Reviewed Oct. 15, 2020
I googled and National Debt Relief was the first one that I found with good reviews, so I went with it. The initial process was pretty easy. They were really helpful. Even with the times I was busy, they made sure that they follow-up with me. Everything was set up right. I already finished the program, but the process was not as easy as I thought it was going to be. When the settlement process was still going on, a monthly update would have been nice instead of having to call in to find out what was the status. It was a long process. It was not too bad though. Just patience is key.
Reviewed Oct. 15, 2020
I had some accounts in collection and signing up with NDR was easy and straightforward. I gave them the information that they needed and they took care of the rest. They're always great and they answered all the questions that I had. They seemed to have a good amount of knowledge and experience in the space. Everything went smoothly and it went pretty much whatever they said. They knew about the creditors. I told them like a short story of their knowledge of whatever creditor it was and they said, "Oh, yeah, they'll probably take this type of amount or they'll probably take that kind of amount," just based on their experience dealing with creditors.
They just called the different creditors and negotiated a lower payout. And they reach out to you and they pretty much tell you the terms that they were able to get, and then you accept them. You make payments every other week, and then they just take the money from that to pay off your debts. And then, if there's any money left in your account, they just send it back to you.
The customer support was great. I saw a fee of around 25% of whatever your debt was whenever they get it settled and I didn't know what it was, so I called and they just told me. You count up all the numbers and everything adds up. So pretty much anytime I had a question, they'll explain it fully. I also feel like the cost was very reasonable for this service. The service was really amazing. I completed the program but I think I'm still not completely where I needed to be, but it definitely went up from where it was. So, that's been beneficial. I recommend them to anybody who has accounts in collections that they wanna get paid off. The whole process was very thorough, very informative, and they knew what they were talking about.
Reviewed Oct. 14, 2020
I called others debt relief agencies like National Debt Relief. No one compares to you! Your professionalism, quickness in getting to me, and especially for your attention to detail. Best ever!! I will let family and friends know of your service! Thank you!!!
Reviewed Oct. 14, 2020
I had a really great experience with Chanel and Valery. They were very helpful and courteous. I wish everyone was this way. I would give them 100 percent approval and recommend them to all my friends and relatives. Thanks for your help.
Reviewed Oct. 14, 2020
Our consultant Dan was very helpful. We look forward to being debt free as soon as possible and we are confident that National Debt Relief will help us achieve our goal in becoming debt free the fastest and cheapest way possible.
Thanks for taking the time to mention Dan while leaving this great feedback. Our clients are the reason that we do what we do!.
Reviewed Oct. 14, 2020
I had a great experience with Enrollment Representative Jay **. He was courteous and very informative, as well as being empathetic. All of the accounts that I asked to be enrolled were. I look forward to this journey with NDR to put myself back on track financially.
Reviewed Oct. 14, 2020
The account representative was extremely helpful. This is not weightlifting experience and I think you greatly. Mr good as well as the representative from the final call answered all of my questions. They were very helpful very considerate. I feel that they have given me a chance to start over and get things turned around especially during this time of crisis as well as health issues. Thank you and have a blessed day. Lonny **.
Reviewed Oct. 14, 2020
I was tired of the stress about all these different credit card bills and not being able to pay everything each month. I was searching about how bankruptcy works and National Debt Relief popped up. I clicked on their site, looked through it, and then a half hour later they somehow got my number and called me. They've been super helpful. I chose how long I wanted the plan, which is a three-year program. Then my monthly payment comes out twice a month, goes into an account, and pays the creditors. I'm super happy.
Reviewed Oct. 14, 2020
I worked with Stephen ** and...I think her name was Karen. Both were phenomenal. A friend in a very similar situation went through this program a few years ago and had a really good experience so I thought I'd try again. The first time I spoke with Stephen I was in a really difficult place personally and financially. He stuck with me through my tears and terrible attitude, explaining the program and giving me unbiased information. I was able to be honest with him about my financial situation and he understood without making assumptions. I wasn't able to move forward with the program at that time but I kept his phone number and sought him out when I was ready to start the program.
I only spoke with Karen briefly but her positive and authentic attitude made the final step in setting up my account really comfortable. Debt is a very stressful and shaming situation for me. Working with positive, professional, and compassionate people like Stephen and Karen made this experience bearable. I can't thank them enough!
Reviewed Oct. 14, 2020
I wasn't sure what to expect when I called. My agent, Ampi **, was incredibly knowledgeable and patient while thoroughly explaining this process. I could not be more pleased and thankful for her and the way she treated me while working on our account. I highly recommend this process and Ms. **!
Reviewed Oct. 14, 2020
Brent ** was extremely knowledgeable, personable and helpful throughout the process. I would give it a 10/10 and would definitely recommend! Anyone looking for a fast and easy to understand plan, this is the platform to do it. Thank you NDR!
Reviewed Oct. 14, 2020
My experience with National Debt Relief was very good. I spoke with Ray **, certified debt specialist and he was a little knowledgeable of these services that are rendered. I am pleasingly surprised and oh so happy with everything that took place to help get my credit in order. Looking forward to a pleasing outcome in the near future. Thanks so much!!!!
Reviewed Oct. 14, 2020
Everyone I have spoken to has been easy to understand, explained everything and answered all my questions. Lamell ** was patient and very helpful. I am excited to be part of the program and to get rid of my debt. I feel supported and safe with NDR.
Reviewed Oct. 14, 2020
I have been fighting the credit for years and no progress. I did research online and NDR was #1. With NDR I can actually pay it off and even quicker if I pay what I was paying before with no forward motion. THANK YOU.
Reviewed Oct. 14, 2020
I feel well informed. MAKING ME ABLE TO START THIS JOURNEY. After losing my husband 6 mo ago, I had someone to talk to and make this decision. The ability to move on with the freedom I wanted. Thanks for the help and all the information supplied by these people... Joshua and Daniel..
Reviewed Oct. 14, 2020
Andrew and Maria were very kind during the process of beginning our debt free journey, as well as being understanding and making sure they had all the correct information. While also giving me information about anything that may possibly come up in the future. Very thankful for NRS and will recommend to any friends who are in need, just as it was recommended to me.
Reviewed Oct. 14, 2020
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Reviewed Oct. 14, 2020
Everything was very easy and the people I talk to were very nice. It was a very fast process. I would recommend this to a friend if they are trying to find help. Thank you for everything you have done to help me out.
Reviewed Oct. 14, 2020
Just wish they could help with more of our debt. But I understand and know it is our fault we are in this situation. Just grateful we can get help at all. Can't wait to be semi debt free again. Thank you so much. Truly happy and relieved.
Reviewed Oct. 14, 2020
I had a great experience with Veronica. She was very helpful and answered all my questions. She explained my contract in depth. I was very nervous when I called, but she made my experience great. I’m excited to be working with National Debt Relief to fix my debt.
Reviewed Oct. 14, 2020
National Debt Relief was pretty excellent. They broke everything down to us and gave us a fair shot at understanding where the money is going and how the whole thing worked. It showed us clearly what we're gonna pay and over what amount of time, so that's helpful. If I have questions, I call them directly and ask to speak with somebody in customer service. They help you straight from there or they have an online deal that you can log on with a whole bunch of Q and A's and a forum and you get most of your answers from there. I also get notified via email when there's a settlement reached.
It was the most flexible payment plan I've ever encountered. They just find out how much money they can compile for you with their own restrictions. Anything that's around $1,000 or more, they really kind of sit down with you and talk you through it, as far as what you should add and what you should take away. Like I had a student loan that I was gonna compile on to it and we found out that the monthly would actually be greater than what I would just pay to student loan if it weren't part of the program. So I'm just not gonna add it. They definitely help to save you money.
They've already gotten settlements with almost all of our debt and that's definitely worked out pretty well. They're very good at what they do. But just like any other debt consolidation or debt relief program, they don't forewarn you as far as what they would recommend you do prior to joining the program, like if you're thinking about changing the vehicle out, buying a home, or moving. That's the kind of stuff you got to find out on your own but that would have been very excellent.
Reviewed Oct. 13, 2020
Great customer service. Very thorough in explaining the process of choosing this journey. Friendly and courteous representatives. Very appreciative and welcoming. I definitely would recommend this company to anyone in need of help with debt. It's great knowing that I'm in great hands to resolve my debt issues with this company.
Reviewed Oct. 13, 2020
Great experience considering the circumstances. Nathaniel ** was wonderful. He was helpful, understanding, patient and made me feel better about the situation. I was hesitant about contacting NDR and now I wish I contacted you sooner. Thank you so much.
Reviewed Oct. 13, 2020
I tried speaking with my bank and explain that interest rates and monthly payments were absolutely digging me into a deeper hole. I got nothing - this is why I contacted NDR. I am new at this but hoping to get out of debt soon and keep on budget.
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 13, 2020
With a small glitch in our communication, the rep was very knowledgeable, friendly, and helpful. I am looking forward to bringing myself out of my credit card debt. Being retired, I found myself in a little far, and needing to control it to make my fixed income go farther. Thank you NDR.
Reviewed Oct. 13, 2020
I honestly don't know why I took so long to make this decision but I feel so relieved. From the first Representative to the last all that I have spoken with from National Debt Relief have been super kind and helpful and made me feel like I am in good hands! I would definitely recommend NDR!!!
Reviewed Oct. 13, 2020
I was so happy to know that National Debt Relief is helping me resolve my high debt. I'm really looking forward to debt free. I had high credit card debt, and now I know with their help I will be debt free soon.
Reviewed Oct. 13, 2020
I had a excellent experience with your welcome service, and your whole program. The help that I got was helpful. I was given very detailed information regarding the debt that I have. I had questions answer that I needed answer with no problem.
Reviewed Oct. 13, 2020
Vanessa was very nice and helpful. She talked me through the whole process, explaining everything and answering all my questions. The lady at the welcome phone call was nice. I appreciate the help they provided and look forward to being debt free.
Reviewed Oct. 13, 2020
The National Debt Relief team provided a great experience to me while setting up my account. Contacting NDR was complicated for me because of my current financial situation. Thank you, Tyler, for your compassion and knowledge during our initial consultation and afterward. Mona, the best welcome call (kudos to you). You explained the processes of the program thoroughly and concisely. You both made this customer feel welcomed and not as though I failed in my finance responsibility. NDR is a great company, and I'm glad I made the call to help eliminate my debt.
Reviewed Oct. 13, 2020
Louis was very informative, explained everything so I understood it and I feel he is very genuine about helping others which made this process super easy. This was best decision I made to help me with drowning in circling debt and interest.
Reviewed Oct. 13, 2020
The two gentlemen I have worked with thus far have been incredibly helpful and have explained everything well. Thank you! I feel I can trust this company and and thrilled to get out of debt. This company has been open and honest about everything.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 13, 2020
So far I am pleased with the experience with Nat'l Debt Relief. The only negative was the pace of the phone call - she talked very fast and I had to interrupt her a few times to confirm the information.
Reviewed Oct. 13, 2020
Choosing National Debt Relief is one of the best decisions I’ve made. They were very attentive and were able to answer all my questions and concerns. Honestly it was scary in the beginning when my credit score started going down but once they started consolidating all of my credit cards and the payments started being made, it was so fulfilling to watch my score go right back up. I would recommend them to anyone, just be patient! I was able to pay my debt off in less than 2 years!
Reviewed Oct. 13, 2020
Updated on 10/21/2021: So far, everything is great; however, I do not know which debts have been paid off. At the Global Holdings website it shows balance and payments. However, I found no indication of which ones have been paid off. That would be nice to know.
Original Review: Just signed up. Sign up was easy and comprehensive. So far so good. Service was professional and thorough and courteous. All questions answered in a professional and timely manner. Just started so will know more later. Only took a short amount of time to complete application. Email signing was great feature. Customer rep great and very knowledgeable. Good experience so far.
Reviewed Oct. 13, 2020
Curtis was very polite and helpful and understanding of my situation. I would recommend National Debt Relief to anyone that is having a hardship with trying to keep up with payments. The process took less than 30 minutes and was easy to accomplish. I am relieved to know that I will be out of debt in less than 3 1/2 years.
Reviewed Oct. 13, 2020
It took me a while to get everything together on my end and decide to move forward. Richie was patient throughout the process and made sure to answer all my questions (And there were many). Very friendly and professional.
• Thanks for leaving a review and mentioning our agent Richie. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Oct. 13, 2020
I am extremely pleased with the services I received from National Debt Relief. I was struggling with $21k in combined credit card debt and medical bills. National Debt Relief took all of that debt, reduced it by at least 1/3 and gave me one low monthly payment. My entire debt will be paid off in 32 months thanks to National Debt Relief.
Reviewed Oct. 13, 2020
Although this was a long and tedious process, Steve ** made it as palatable as he could under the circumstances! It’s humiliating and embarrassing but he never made me feel judged or in any way less than a person in a jam! Thank you Steve for keeping my pride in tack!
Reviewed Oct. 13, 2020
This place has truly saved me seriously. I had no idea I was paying $1200/month in bills. Please try NDR. If you are having a financial burden and need assistance this is the place for you. I feel like a mountain has been released from my shoulders.
Reviewed Oct. 13, 2020
I was ill and didn't have the time and the energy to deal with my debt. I was working full time and I needed help. Enrolling with NDR was seamless. They're paying off my debt. They send me an offer and I either agree or if I disagree, I can renegotiate it. I could have done it all on my own but I didn't have the time. NDR is nice to have. Just pay a fee and outsource it. It's been helpful for me. It's like having a personal assistant take care of the things that I don't have time to take care of. I'm very comfortable working with them. They've 100% done their job. They've taken the weight off me to negotiate all of these debts. People on the other end are also wonderful. However, nobody's ever replied to a single message I've put in their online portal. You have to always call.
Reviewed Oct. 12, 2020
Very well done and helpful. Both were very knowledge and helpful. They made me feel very comfortable about the program. I hope it all goes as this did and you can help me with this program. They were great to me.
Reviewed Oct. 12, 2020
I received outstanding service today, I would recommend a friend. Thank you for providing an option to resolve my debt service. This opens up a future of possibilities without filing for bankruptcy. The service was responsive and the plan met my budget.
Reviewed Oct. 12, 2020
She was fantastic and super helpful! Very nice as well. She made me feel relaxed and like she honestly cared about helping me. I have a better peace of mind knowing I’m being taken care of and headed in the direction to debt relief.
Reviewed Oct. 12, 2020
As a first time debt relief customer, I was very pleased with the amount of time and effort each representative gave in order to make the process easier for me. My representative was very knowledgeable and patient with me. I was able to get my questions answered and feel secure in my decision. During this unprecedented time, I feel comfortable knowing I can monitor my progress online and save more. Thank you!
Reviewed Oct. 12, 2020
All of the people I spoke with seemed well informed, and were clear with the information I was given. So far I would be happy to recommend your company to anyone facing circumstances like we have. I would rserve final judgement until the program kicks in.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future.
Reviewed Oct. 12, 2020
Today, all my financial worries came to an end. Mercy was so wonderful and helped me through everything as far as consolidating my debt and answered every question I had. It worked with me very patiently that is definitely an asset to your company!
Reviewed Oct. 12, 2020
The lady I worked with was very helpful and informative. I really liked her. She did a great job!! A+. I asked a lot of questions and she had answers and also provided me with guidance and a bit of conversation too. She did an excellent job!!!
Reviewed Oct. 12, 2020
The customer service was great from the first call to my welcome call. Both representatives thoroughly explained the process and made me comfortable to continue through. They reassured me this was the right step I needed to take to relieve myself from financial debt.
Reviewed Oct. 12, 2020
The person who assisted me was very friendly and knowledgeable. She provided me with details on what to expect and clarified each step in the process. Although, I just started and have not have any debt resolved. I feel confident in placing my trust in this company and I look forward to being debt-free.
Reviewed Oct. 12, 2020
Bruno was very helpful and he was respectful and very responsive. Good experience soo far and we will be doing payments on our deadlines so we can get this taken care of. The welcome call was also very helpful and very organized. Thanks.
Reviewed Oct. 12, 2020
Thank you for all of your assistance. Professionalism abound, wonderful experience with the representatives I have worked with. Looking forward to this process and our relationship! Help has been outstanding and I cannot thank everyone who has assisted me thus far in relieving my outstanding debt. I am looking forward to the next 32 months in working through the process of paying off all outstanding debts, creditors, and balances as they currently stand. The representatives have been courteous, knowledgeable, informative, and have made the process as easy as anything of this nature could be. I am thankful for your company's assistance as well as the professionals you have in your employ in order to complete this process and cannot be more satisfied with the relationship I have already entered. Thank you National Consolidation company.
Shay
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 12, 2020
I am glad that I was matched with Roger **. He helped me to take the right steps to save money and continue to pay regular bills without having a financial burden. I can finally sleep and be at peace again.
Reviewed Oct. 12, 2020
I helped my mother file with this company and we have been treated with respect and dignity the entire time. All of the representatives bend over backwards for you and make the process as painless as possible! Thank you for all your help and I will be recommending National Debt Relief to all our friends in need.
Reviewed Oct. 12, 2020
Very Direct and to the point. Very informative! I was shopping around for a good debt consolidator. My son referred me to Credit Karma. National Debt Consolidators beat them. The payments are affordable and are not so long of a term. Wish the creditors would bend a little. They would make more money that way. Life is not perfect.
Reviewed Oct. 12, 2020
Best communication, understanding, and easy to work with. Very accommodating. Everything is one place. I don't need to do anything, but keep the money flowing. I can finally focus on more important things in life. Easy to set up; fun, simple, and wholesome. They even help you with any debt that oddly hasn't been reported yet. They will negotiate to make sure that you don't lose any more money due to those high-interest rate monsters. And the low interest rate chain draggers.
Reviewed Oct. 12, 2020
I just started the debt relief program and the beginning was smooth. They explained everything clearly and told me what I need to do to be successful at the program, now the real test starts and I can see if this actually works or not. Fingers crossed!
Reviewed Oct. 12, 2020
I had a busy schedule and my designated representative made sure to follow up with me and walk me through everything I was getting into. He was great at explaining the benefits of enrolling, the potential downfalls and concerns that I may go through, and the proper steps to deal with any concerns. This was an experience I was happy to have, and I'm looking forward to the results from working with NDR!
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 12, 2020
I’ve had excellent service so far with my debt relief program. Enrollment was easy, everything was explained thoroughly and I couldn’t be more excited to get out of debt. In 4 years I’ll be debt-free rather than 25 years with all my minim payments. Thank you National Debt Relief for taking such great care of your customers!
Reviewed Oct. 12, 2020
Both customer service persons were very informative and explained everything that I needed to know quite clearly and precise. I hope this program will really help me to get back on track with my debt and my credit. Thanks very much for your kind assistance and help.
Reviewed Oct. 12, 2020
NDR's representatives have been wonderful and they really helped me out. Any question I had, they've always been so super nice and they've answered everything I need to know. So far, I got a little more saved up and I’m able to pay everything with no problem. That’s really helped me. I'll have better progress when the last payment in March comes.
Reviewed Oct. 11, 2020
I was happy with the National Debt Relief program. Lisa was very helpful. She walked me through the steps. I really appreciate the help she gave. I was on the verge of a nervous breakdown. Behind paying bills. Didn't know what to do.
Reviewed Oct. 11, 2020
National Debt Relief was one of the first ones I went to and they had a better offer than another company. The representative explained everything well and it was good conversation. I still have stuff that I owe and they’re still working on it, but it’s going good.
Reviewed Oct. 10, 2020
Jaspal and Robert were both extremely patient and answered all my questions. They stopped several times to make sure I understood the documents and the program. Jaspal called me when he said he would call me and when my call dropped while talking to Robert he called me back within a minute. Both men were very courteous and professional.
Reviewed Oct. 10, 2020
I had credit card problems and National Debt Relief helped me out a lot with that. I paid that all up and I didn't have a problem with them. But they told me to go online and they know I’m not an online person. They could at least have the decency to send me a letter saying that I'm finished paying and send me the receipt of what I paid off. But I didn’t get any of that. I understand it was COVID time, but somebody could’ve still called me, reached out, and said something to me. I just knew that I was paid off when I started seeing my paycheck back to normal. Other than that, since working with them, I save the money, I keep the money, and I put money away.
Reviewed Oct. 10, 2020
Jay was extremely helpful, friendly and answered all my questions. The process was very fast and easy to sign up for. I wish I had signed up for this sooner rather than stress for so long. I'll let my friends know about this service.
Reviewed Oct. 10, 2020
I couldn't deal with people calling me all the time then I saw National Debt Relief on TV and I called the number. I'm comfortable with the payments I'm making and the reps call to let me know anything about what they're doing for me and to ask me if I'm satisfied with them.
Reviewed Oct. 9, 2020
Paul ** was super helpful with answering all of my questions and concerns thoroughly, he was extremely knowledgable. Paul ** explained every step to me with great detail and he was able to understand my situation very well. I'm don't know what I would've done without this program, especially with the current situation of the world. Thanks!
Reviewed Oct. 9, 2020
My debt specialist, Roy **, was amazing. I peppered him with questions to make sure that I fully understood everything. He was very patient and answered all of my questions. I hope that my experience with him is an indication of how things are going to go with this program. Thank you. Sean **
Reviewed Oct. 9, 2020
The plan to success and paying off my debts was explained by the service provider. I am no longer swamped with mountains of debt and not being able to see the path out. I look forward to being debt free!
Reviewed Oct. 9, 2020
Me ** was fantastic! Patiently explained everything. It was easily understood. I feel I can call him if I have any issues. He made the process much less daunting. I had been really Not looking forward to this, and by the time we were done I was feeling much better about the whole thing.
Reviewed Oct. 9, 2020
My husband recently passed away. Did not want to file bankruptcy so l choose debt relief instead. Was so scared I would never get out of debt. Now is that really help I'll be out of debt in two and a half years.
Reviewed Oct. 9, 2020
I have NOTHING bad to say about NDR and their customer service representatives! They are friendly and thorough and I couldn’t ask for a better experience. Thank you so much for making me comfortable and helping me be on my way to getting my debt issues resolved. I am no longer afraid to answer the phone or open my mail. Thank you, thank you!!!!
Reviewed Oct. 9, 2020
The support all along the way when I signed up was second to none. Dianna ** my counselor was patient with all my questions and knew the debt relief product very well. The software to sign the agreement was very helpful and my electronic signature was a breeze.
Reviewed Oct. 9, 2020
They are understanding and communication is amazing on keeping you updated. And find ways to help during this hardship with moving and finances going up and helping figure out where it won’t harm you becoming financial secure again one day.
Reviewed Oct. 9, 2020
Everyone is so nice, knowledgeable, and helpful. They really take their time to explain the information and let you ask as many questions as you need. I would definitely recommend National Debt Relief to anyone I know who needs helps.
Reviewed Oct. 9, 2020
I enrolled with National Debt Relief this morning and have to say as apprehensive as I was about taking this step, my representative Steve was friendly, reassuring and made the entire process as quick and pain-free as possible. I feel like I will finally manage to dig my way out of debt with their help. I couldn't be more pleased with them so far.
Reviewed Oct. 9, 2020
NDR is really friendly I’m glad they are able to help me set up a plan and help pay off my debt without any stress. The faster I’m able to add to my account the faster they help me get rid of my debt.
Reviewed Oct. 9, 2020
Outstanding communication and responsiveness by Dwayne, over a period of weeks. Kareem explained everything, walked me through with courtesy, friendliness and professionalism. Looking forward to continued contact with various members of the team. Hope for a trouble-free experience. I look forward to a trouble-free and relatively painless resolution of my issues.
Reviewed Oct. 9, 2020
The process was straightforward and easy. The team also made us feel at ease. We appreciated that they were transparent about every step that we will be taking and what exactly would be happening as we begin our journey to fixing our credit.
Reviewed Oct. 9, 2020
Everyone that I have dealt with at National Debt Relief has been very helpful. I would definitely recommend to those who are in debt. They took the time to carefully explain each step in the process. The payment is one that I can afford.
Reviewed Oct. 9, 2020
The service I got from NDR has been incredible. Joe ** and Daniel have both been so informative, kind, and comforting during the whole process. It's a rather intimidating process but they made it so pleasant! I enjoyed how efficient the whole process was and the easiness of signing documents and setting up the account. Daniel did a great job in explaining the whole process to me.
Reviewed Oct. 9, 2020
I had the blessed opportunity to work with Mr. Andrew **. Andrew was thorough, patient, and very knowledgable of the best way to assist me with the efforts to resolve my debt. I would recommend your company and the professionalism of Mr. ** without any reservations. Thanks for your assistance.
Reviewed Oct. 9, 2020
I am extremely happy with my experience so far. The women I spoke with were very kind and helpful, signing up was very easy! I recommended NDR to a friend and they are now debt free and it only took her 2 years to become debt free. I was with another company and I did not get good results so I made the change to NDR and am pleased with the quote I was given.
Reviewed Oct. 9, 2020
I really appreciate the concern and care the agents had when assisting me. They took the time to hear what was going on with me. I look forward to working with everyone and I hope to be debt-free as soon as possible.
Reviewed Oct. 9, 2020
My experience was very good. I actually didn't expect such a fast and Professional handling regarding my financial support and I would to thank all the team members that helped me with all the signatures needed to get my debit relief started. Thank You, Greg.
Reviewed Oct. 9, 2020
I've seen the commercials then one day I looked up National Debt Relief online and I started the whole process. They made it very easy. They explained everything and they were really good to me. They've always been very informative, and they kept me up to date with everything that was going on. They were very helpful. Any time I called and whatever question I had, I got a response right away. Everything was perfect and they were great. I loved it.
Reviewed Oct. 8, 2020
The professional staffing made this application and welcoming process a breeze. They were very patient and informative. They took needed time to explain all questions that I had. They were a great help and a great company to join when becoming debt free. Thanks much for assisting.
Reviewed Oct. 8, 2020
Very good. Very good???? Can't wait to get started. Everybody was real helpful. Help me understand so now I feel a lot better. Thank you everyone for the help. So I will tell everyone about you so they can get help too. And I think it is a good program that will help people that is in debt. So once again thank you everyone.
Reviewed Oct. 8, 2020
Devin and Evelyn were fantastic people to talk to. They answered all questions before I even had a question. I was left feeling as though I will be ok in this process. I was expecting a long draw out process but it was really quick and easy. I would recommend to anyone having financial difficulty.
Reviewed Oct. 8, 2020
Yon ** was very patient and thorough in reviewing my case, and starting me on this journey. He helped me understand & start the process. There was no pressured sales pitch. I look forward to enrollment and completion of the program.
Reviewed Oct. 8, 2020
Your phone system sucks. It keeps cutting out. A person has no idea what is being said to them. It is very annoying when you can’t understand what is being said. No offense to the people I talked to. They were both very nice.
Reviewed Oct. 8, 2020
Thank you all so very much. This is something that I’ve been needing to do and wasn’t sure what and how to go about it all. Everyone that has helped has been very patient and calm with me during all of this. I want to thank Ray, Mona & Nicole O. From Nevada, CA. I’ve had to keep calling back to finish the welcome call, due to work and they were very understanding. Thank you. Stay Safe. ❤️
Reviewed Oct. 8, 2020
They explained everything in fine detail to a point where it became annoying, but nonetheless they are helping me become 1 step closer to being debt free and for that I'm am grateful. This isn't a bot review. Lol.
Reviewed Oct. 8, 2020
The two people I dealt with, both were very understanding, respectful. They gave me the opportunity to think about what I was doing without any kind of pressure which I very much appreciated. They both helped me understand what doing this would mean.
Reviewed Oct. 8, 2020
Taiji ** and Daniel ** was very patient and walked me through the whole process, I understood everything and was very comfortable with my decision. I will definitely recommend this company to my friends and family who need assistance in this time.
Reviewed Oct. 8, 2020
The calls were all professional and very helpful in beginning the process of debt relief. I appreciate their patience and knowledge throughout our conversations. Although my credit score may be lowered some, I can't wait for my score to get back high and for my family to feel debt relief very soon. The program is very explicit on how the process will be done and I am looking forward to get to a more stable financial state.
Reviewed Oct. 8, 2020
Personnel were very cordial and very helpful, they explained everything in great detail. They were a pleasure to speak and work with. They gave me all necessary phone numbers. Pertinent information regarding any disputes.
Reviewed Oct. 8, 2020
I worked with Taj. He made this process comfortable and informative. He empowered me with knowledge on how to navigate through this and restored confidence in my future. I’m looking forward to graduating and moving on with my debt-free life.
Reviewed Oct. 8, 2020
I would like to sincerely thank National Debt Relief and all those that had a hand in helping me become debt free. It took just over 3 years and some serious budgeting to complete the program, but without the help and dedication of the staff at NDR, I would still be drowning in debt. From the bottom of my heart, Thank You! Nick,
Reviewed Oct. 8, 2020
Matthew was very helpful answering all my questions and concerns regarding the debt relief program. He was able to assure me that everything will turn out fine and that I will be ok. It's a new step to being debt free which I wish I did sooner rather than later. He was able to guide me in the right direction to making my decision to join the program.
Reviewed Oct. 8, 2020
It has been almost two years and we're happy with National Debt Relief. The process was smooth. They've handled all of our accounts for us and we just strictly deal with NDR. The program is simple and everything has pushed through. It freed up a lot of stress off from us.
Reviewed Oct. 8, 2020
I needed a company and I went with National Debt Relief which was the first one I picked. The enrollment process was very easy. I did it online. They set me on a program and they take my money every month and they pay my bills. They done everything. They told me how much I would need and they deducted from my bank account. My experience with National Debt Relief has been great. I'm almost done. I'm on the last payment now.
Reviewed Oct. 7, 2020
Very informative and transparent. Ready to crack down on my debt. Great phone call and customer service. I really needed to find a way that wasn’t going to impact my family too hard, and yet get us out of financial trouble during these hard times. Thank you.
Reviewed Oct. 7, 2020
The process was smooth and flawless. My representative explained everything so there was not anything I didn't understand. I am excited about this program and will adhere to all the regulations and payments. My call after dealing with my representative to welcome me to the program was informative and the representative during that call was patient. He reiterated what the programs legalities were.
Great to hear! We love it when our clients take the time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 7, 2020
This was an amazing experience. I was able to figure out were I needed help and got it! I thought I would be in debt for a very long time. Thankfully I decided to do something about it. Richard was wonderful and extremely helpful in with signing up.
Reviewed Oct. 7, 2020
The people I spoke with were very nice, reassuring, & showed an eagerness to help. They showed real compassion for my situation, & made me feel like I have some support going forward. I would definitely recommend this service to anyone who is struggling with overwhelming debt.
Reviewed Oct. 7, 2020
Great service. They said they are number 1 in the business and I do think it is true....They are also cheaper in the rates than other debt consolidation companies....I would recommend them to family and friends who also have a similar situation as I have now.... This covid 19 situation is terrible but it's a relief to have someone to assist us.
Reviewed Oct. 7, 2020
Mr. ** was very concerned and made me feel very comfortable in a very embarrassing situation. Everyone I spoke with was very polite and helpful. This company has a very efficient staff that seem to be very concerned about the customer.
Reviewed Oct. 7, 2020
They are highly competent, know their stuff!! Process quick and smooth, understanding of your concerns and issues and not judgmental at all. Just took a couple of days from signing papers, and phone calls to being on their program. Thank God there's help at your finger tips!
Reviewed Oct. 7, 2020
Extremely helpful people, very professional and caring. The process was very simple, fast and straight forward. Daniel walked with us the whole way explaining every step of the way. I think this was the best choice I have made in years. Thank you.
Reviewed Oct. 7, 2020
They are very knowledgeable, they explain everything, they always ask if you have a question, and are always available. They are very courteous. I would highly recommend them to anyone in need of their services. I feel like a weight was lifted off my shoulders.
Reviewed Oct. 7, 2020
Aaron ** is the name of the first NDR specialist I was on the phone with at the beginning of August 2018. Well let me go ahead and Thank You Aaron not only for explaining so much and so correct The process In the first few calls but also once every few months checking with me On my settlements to make it work and stick to the schedule. I want to thank the whole team for assisting me throughout my process and today I can loudly say I am debt free and head off to new beginnings. Aaron ** special thanks from me, my wife and my daughter! Now we can dream bigger!
Reviewed Oct. 7, 2020
I called your (800) number and the telephone operator (Terry) was super talented: She is quick and together. Very impressive at her attitude. Generally speaking, National Debt Relief has excellent employee training. They listen and they show care to customers.
Reviewed Oct. 7, 2020
Both Darryl and Lydia were kind and helpful. Poor Darryl...my hot mess of a self drug the process out for far longer than it needed to be (partly to pride and partly to forgetfulness and poor planning on my part). Not once did Darryl make my husband or me feel bad!! She was uplifting and encouraging. She was very upfront with all the expectations. Lydia was equally as pleasant. She made sure we fully understood all of the steps to the process. I'm still waiting to see if this process will be too good to be true....it was so easy! I'll definitely recommend National Debt Relief to anyone I know struggling to get debt free.
Reviewed Oct. 7, 2020
I feel that both Jeremy and the welcome Rep were excellent, and caring, I truly felt that they were interested in my behalf, and made me feel comfortable with what I was doing, I feel this was something I needed to do and feel I am in good hands.
Reviewed Oct. 7, 2020
Ms. ** was very courteous and answered all our inquiries. She was very patient and clearly explained what we needed to know about how the system works. Before the Welcome Call we were not sure of how the system works nor were we confident of our decision though we have signed the agreement. After talking to Ms. **, we had no doubt that we made a reasonable decision that will resolve our financial situation. We thank Ms. ** for the courteous Welcome Call and Mr. Daniel ** who assisted us in the underwriting of the Debt Negotiation Agreement.
Reviewed Oct. 7, 2020
I spoke to Mona. She was pleasant, but I had trouble understanding her because she had a very strong accent. It turned into a stressful call because I had to keep asking her to repeat her comment. I hope if I need to call someone in the future they will be able to speak English.
Reviewed Oct. 7, 2020
Enrollment was very easy and the program was thoroughly explained. Armani ** was very helpful and provided me with excellent information. My welcome call was made very enlightening by Amanda **. She was extremely nice and informative. Thank you for this assistance and I am so glad to have chosen NDR to help me through this time!
Reviewed Oct. 7, 2020
Completely satisfied. They explained everything very thoroughly and made it easy to understand how the program works. This program has lifted a huge weight on my mind. I am very pleased with the service provided to me from the enrollment rep and the welcome call rep.
Reviewed Oct. 7, 2020
The rep Sam ** was so patient with me even though it took weeks to sign me up into the program. His customer service skills were above and beyond. What a wonderful experience I had learning and joining the program!
Reviewed Oct. 7, 2020
I was around $1,100 in debt but it wasn't a lot unlike a lot of people had. I did a debt relief program one time before and I ended up going through a lawyer. That whole experience was really bad 'cause I ended up paying all of it off. A friend of mine said that National Debt Relief was good for her, so I figured that I'd try it. And I've actually had a good experience. They took my credit cards and they did put the program in. They were very nice people. I'm so glad I did this. I wanna get out of debt and I just wanna start on a whole new journey. I told them about what I could afford and they worked with me on a payment plan. National Debt Relief made my life better so far. Since being in this program, I don't have a lot of bills and I don't have to sit and worry about how I'm going to pay them. Mine should be up pretty soon. As long as National Debt Relief is doing their work and they're keeping it going, I'm happy with it.
Reviewed Oct. 7, 2020
Eric was so calm and understanding. Very easy to talk to, answered all my questions. Thank you so much for your help and kindness. I was so skeptical that you couldnt help us but you were able to help us, you never will know how much I appreciate Eric and National Debt Relief. You giving us a new light.
Reviewed Oct. 7, 2020
Chris was my representation during this process and it’s still the initial part. I signed the contract and everything looks good. I want to highlight Chris’s obviously expertise; moreover, what was so impressive was his ability to genuinely connect with authentic and personal experiences. He explained how he had been through a similar hardship as I had and he walked me through the entire process - even being calm and not disheveled to handle my numerous prodding questions during the hour or so we were communicating. I will say that Chris deserves to be recognized because it’s people such as this that make companies standout as number one - as suggested by google reviews. I hope the entire process through the next few months goes as well as my initial set up with Chris. Thank National Debt Relief!
Reviewed Oct. 7, 2020
I started in February or March. It could be a little bit quicker, but National Debt Relief is basing it off how much I can afford every month, which, with this pandemic and work, the two-year plan is okay. During the pandemic, I was able to speak to someone. But communication has decreased. I haven't heard from them in maybe two months now. I wish they could give a monthly update or a monthly touch-base and let us know where we're at and how much further we have to go.
Thank you for the feedback. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 6, 2020
I will definitely recommend to others. The two people who I talked to were extremely helpful and nice. It is embarrassing for something like this to happen, but there is no judgment; these two people made sure I was comfortable and it happens to the best of us.
Reviewed Oct. 6, 2020
Excellent introduction to the program. Representative was patient and very helpful and clear about the program. Highly recommend the program to anyone who needs it. The representative walk us through the process and answer completely any of our questions. We are relieved and looking forward to working with the program.
Reviewed Oct. 6, 2020
I forgot his name, but I really enjoyed my experience. He answered all my questions and was very patient with me! I really appreciated his help throughout this whole process! I am happy to finally get this debt over and down with. It's been hanging over my head for almost 10 years! Thank you so much! I can't wait to be debt-free in less than 3 years!
Reviewed Oct. 6, 2020
Everyone was friendly and helpful. I understood the terms and am hopeful to resolve my debt issues quickly. The program was quick to begin. I was able to get signed up within one day and all my questions were answered.
Reviewed Oct. 6, 2020
Very friendly and helpful with our needs. Were recommended highly and you did not disappoint. Would recommend you to anyone who is looking for help!! Andrew explained how everything works very thoroughly. Was there to answer any questions we had.
Reviewed Oct. 6, 2020
The team at NDR did a great job of explaining the process. They were very professional and courteous and detail oriented. This will be a great help in getting back on track with my financial future and a big relief from the stress that I have been under the last 9 months.
Reviewed Oct. 6, 2020
When I first contacted them I did not expect for them to be so nice and thorough about everything. They really made sure that I understood everything that I was getting into. They went over everything and let me ask 1 million questions without making me feel dumb. They reassured me that everything was going to be fine. I enjoyed working with them and have already recommended them.
Reviewed Oct. 6, 2020
My experience has been better than I ever would have imagined. I even asked myself, "Why didn't I do this before". Steve ** was warm, kind, and compassionate during the initial set up and he walked me through each step, answering my questions along the way. I could not have imagined that it would be so easy to take such a big step toward cleaning up a lifetime of mistakes. Thank you :)
Reviewed Oct. 6, 2020
Talking to your personal was easy and they were very knowledgeable. I was nervous and they made me feel that my decision was the right one for me. I will recommend you to others going through this situation. Thank you.
Reviewed Oct. 6, 2020
I had a great experience through the application process and now after being approved, I am so hopeful about my future! All my questions were answered with ease and I was not rushed into anything. I am glad I made the choice to help myself become debt free with National Debt Relief!
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future
Reviewed Oct. 6, 2020
I Google searched and went on the Better Business Bureau website and looked at reviews of National Debt Relief. They seemed really good so I decided to go with them to consolidate some debt. When I first talked to them on the phone, they were really good and very promising. There are a few credit cards and two collection loans. NDR has been reaching out and settling different accounts that I have and they help make sure they are resolved.
I pay one monthly payment and NDR is using the money to pay creditors off on whatever payment plans they have settled with them. So far, two creditors have been fully paid off. One has a few more payments left. Two of them haven't been touched yet because NDR is still working on settling. With them talking to me, they've been really good. I like how when you sign in on their website, you can keep track of everything and make sure that everything is getting paid off.
Reviewed Oct. 6, 2020
We did some online searching and National Debt Relief had the best kind of responses from other people. Their reps have all been pretty good. They walked us through the whole process and we were comfortable with it. They get back to us on a regular basis when they need information. They reach out at the right time. Also, the dashboard is easy to navigate and pretty informative too. We only put in so much a month, so we can only do what we put in. But there's only one more account that's still open and hasn't been closed yet, so it's going okay.
Reviewed Oct. 5, 2020
I cannot say enough about the patience and the significant amount of time that Erick has provided me. His customer service has been outstanding! This has been a very difficult decision for me and his assistance in this process has been excellent! Thank you Erick from the bottom of my heart.
Reviewed Oct. 5, 2020
Thanks to Lisa for her help with consolidating my loans & credit Cards. Without her help I would be in deeper trouble not being able to pay my debt. My hardship is due to Covid-19 and a reduction of hours at work as well as being quarantine for 14 days. I started to not be able to pay my bills and Lisa helped me.
Reviewed Oct. 5, 2020
Everyone was very upfront and explained everything very well, they cared about my understanding. Calls and emails back and forth, helped answer questions I had at any time. It was a little length but I understand it has to be.
Reviewed Oct. 5, 2020
So much weight lifted off my shoulders! Thank you guys so much for the tremendous support on my journey to becoming financially debt-free! I couldn’t have done this by myself so I appreciate the full support! (: Can’t wait to get started and see how everything progresses!
Reviewed Oct. 5, 2020
The people I worked with were very helpful as I go through these difficult financial situations. Having to support my family through illnesses on a fixed income has been hard. I am hopeful debt relief services will ease some of the pressures on paying bills and taking care of my family. The process was not stressful and I am hoping the next steps will be as easy and not stressful as I continue this process.
Reviewed Oct. 5, 2020
A friend of mine had recommend National Debt Relief and he wasn't wrong, they have a Great customer service. Kyle ** was very helpful, he explained every step with details of the process and he's very knowledgeable of what he's explaining. I will definitely recommend National Debt Relief. Thank you.
Reviewed Oct. 5, 2020
At this point we are just beginning our experience. We were impressed with the representative we worked with. Very open and friendly, she Knew her stuff. We had three phone sessions to complete the sign up, get our questions answered and complete the agreements. Krystina ** is a excellent Customer Service Rep. for the company.
Reviewed Oct. 5, 2020
I was very impressed with the way Chris handled the whole process. Very patient and informative. I am also greatly appreciative of Debt Relief. Thank you for everything. This program will help me get out of debt and I am so grateful. This debt has overwhelmed me for a long time and being on limited income helps take the pressure off.
Reviewed Oct. 5, 2020
My experience was positive. My rep was great in explaining and answering questions. She informed me of the toll-free number to call, emails to contact and pointed out the help kit while in this program. The help provided peace of mind and made me feel confident working with this program.
Reviewed Oct. 5, 2020
Today I applied for a debt relief. I just want to say that my experience was wonderful. The girl that took care of me her name was Chanel **. She was wonderful. I would recommend this company to anyone who is seeking to get help with their debt. I will most certainly spread the news about this company. Thank you for all your help!
Reviewed Oct. 5, 2020
I can’t say how grateful and appreciative I am with your services. It’s really unbelievable how my life just changed within minutes of a phone call. Feel like weight's been lifted off my shoulders and I can breathe and smile again. Can’t thank you guys enough.
Reviewed Oct. 5, 2020
The people that helped me were very nice and helpful. I am happy to know that Caliph ** is now my agent. The process for starting to be debt-free went smoothly. I am looking forward to paying off all of my debt.
Reviewed Oct. 5, 2020
They have been great understanding the situation that we are in and spent the time for me to understand and feel confident this was the program for us to get out of debt. Looking forward to working with them and getting ourselves debt-free.
Reviewed Oct. 5, 2020
I haven't even made my first payment and I already feel comfortable in saying that NDR truly cares about their clients. Yes, of course they're making money off of this process, but if your credit is already in the tank, they'll go to bat for you, do a hard reset on on said credit, and you'll be debt-free and back to a healthy credit score when all is said and done. Again, this is a preliminary review, but I spoke with multiple representatives and read the agreements extensively and I do not expect to have to rescind this review.
Reviewed Oct. 5, 2020
I was super nervous signing up for more information but Michael was able to calm me down. He answered every question I had and was really thorough about the process. I’m confident that NDR will be able to help me go back to my normal life before all of this debt!
Reviewed Oct. 5, 2020
I believe we have found a company that best suits our needs at this time. They made us feel welcomed and that we were their sole priority. They have given us a confident feeling going forward in this process that we will succeed and gaining control of our finances.
Reviewed Oct. 5, 2020
1st, there's only 5 stars to give! Darry L. was so easy to work with & informative with any questions with the signing up process, words do not describe it! I'm still in shock over the above and beyond performance that she had provided! Thank you again!!!
Reviewed Oct. 5, 2020
I was so nervous doing this. I had lost a second job during Covid. My counselor was the best and helped me feel more successful rather than a failure. I had been able to afford making payments but without my second job- I was going under and didn't like that feeling of drowning. Now, I feel that I will eventually swim again.
Reviewed Oct. 5, 2020
I am very disappointed with this company. On the last debt being negotiated I received several offers directly from the debtor much lower than what was owed and submitted them to National via email. I followed up and called them to confirm they received them which they did and left the matter with them. They never followed up and dragged their feet and came back to me with an offer that was much higher! I asked them to tell me why and asked for their response in writing and they never did!
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 5, 2020
I was skeptical at first. But overall, I absolutely loved NDR. Every time I called, everyone answered my questions exactly how I wanted them. Nothing seemed outsourced. They helped me get back on track. I fully completed the program. They settled 15,000 debt. They saved me a lot more money than I paid them. It was great.
Reviewed Oct. 5, 2020
National Debt Relief had a high success rate based on the research I did online. The enrollment process was pretty straightforward and their rep was extremely helpful. I've logged in the dashboard and have used it a little bit. I started with four cards. The last time I talked to someone from NDR, they had settled on two of my cards. One of them was supposed to be off by April. Any settlement on any of this is progress. So the two cards that they have had settlements on are helpful. But I haven't heard from them in at least three months.
Reviewed Oct. 4, 2020
National Debt Relief has been really simple and easy. Their customer service is great and everybody has been very helpful and understanding. They have settled a few debts and I probably have about 18 months left on the program.
Reviewed Oct. 4, 2020
I recently signed up for the National Debt Relief program. Everyone involved in the process was so nice and helpful. I was put very at ease with the whole process. Edwin was most helpful and answered all of my questions. Would highly recommend this program to anyone.
Reviewed Oct. 4, 2020
I needed help. I had a problem because I had gone through a divorce and that led me into some other issues. I'm not anywhere near as some other people from my understanding. Usually, people had their own debt up to 20,000 or something. But National Debt Relief explained to me that they could help me. I also referred my brother to the company because they were backed by the Better Business Bureau. He was really stressed out, too. Everyone has been so pleasant, friendly, warm and actually very helpful. If I need anything, they're right on the spot to help me out with any questions. The cost is very fair. Give NDR a try. They would definitely work with you. And then, if you have any issues, they will assist you in any way that they can, especially during these times. They've been wonderful. I appreciate all the things that they have done for me, so far.
Reviewed Oct. 3, 2020
She was very helpful and explained all in every detail and gave very helpful suggestions, She was very easy to understand and follow, overall she really helped me to decide to take the program. I had some doubts regarding how the program would affect my future plans, she gave detailed convincing answers to all of my concerns. Thanks.
Reviewed Oct. 3, 2020
Everyone I spoke to was more than helpful and very prompt while helping me begin to resolve my issue. If you’re in need of debt relief, I highly recommend them. They can help and at a rate that is very affordable.
Reviewed Oct. 3, 2020
I had an extremely professional question and enrollment call with NDR. I was truly impressed with the positive, well spoken individual that helped me understand the program and alleviate any initial fears I had. I completed the enrollment in a few short days, all online and am very much looking forward to becoming debt free for the first time in many, many, many years.
Reviewed Oct. 3, 2020
National Debt Relief was recommended by other veterans but I wasn't happy with them at first because they waited till I had to go to court before they settled one of the accounts. I didn't think that was right. But the enrollment process was really easy. This gentleman called me from New York and pulled up my credit report and checked everything. He told me how much I'd pay every month on and on and on with each thing. But the whole court thing drove me nuts. They have settled all the accounts for less than half except this one.
When I sent them the court papers, all they did was contact an attorney and had him write me something out. Then I sent it into the judge and some girl from National Debt Relief called me and asked me to have them extended for 30 days so they could work out a compromise. That was all I've ever heard from anybody who's negotiated anything. They don't call me unless they have something or they want more money.
National Debt Relief has done a lot but to settle an account for $800 less than what it originally was, it is not worth it for me. I may as well pay the whole thing. But the ones that were over $1,000, they've settled for half. The other ones that were around $600, they have really gotten those down. So there are good and bad points to them. But nobody contacts me until I email them. They don't tell me what's going on. I never know anything. So I just got to the point where I email them now saying I want a status update. They reply with, "Your team's working hard on this." It's the same general message every time.
It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We’ll will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 3, 2020
I read up on National Debt Relief and they had good reviews, so I just wanted to try it. At first, the enrollment was time-consuming. But once I got it, it was fine. I paid $130 every two weeks which comes out of my paycheck. I got a couple of my credit cards paid off. I got two more. It's slow but it's working. My life is coming back slowly but surely back to normal. Hopefully, in a couple of years, I’ll be able to buy stuff. I don’t have to worry about credit cards and I will pay everything in cash.
Reviewed Oct. 2, 2020
Everyone has been has been so kind and helpful. They call me 3 time to make sure I understood everything. Made me read everything. This has been a huge weight off my shoulders and I would truly recommend them. They make the process easy and was all done online while talking to them on my phone and they help me set up my account, friendly, courteous, and answer every question I had without judgment. Now I can breathe fresh air and be out of debt at the end of the program.
Reviewed Oct. 2, 2020
Henry ** was amazing. He walked me through all the phases, explained everything in detail and made sure that I understood it completely. I could not have asked for a better or kinder person. I definitely would recommend him and the quality of his performance. I also dealt with Valerie with the welcome call. She as well, was kind and walked me through and explained it all so well. Thank you so very much. You are the best.
Reviewed Oct. 2, 2020
I am very satisfied and will tell people about how I am impressed about this service. The reps were very knowledgeable about everything and were very polite. And, easy to set up payments, right from my checking account. Thank you so much for this opportunity.
Reviewed Oct. 2, 2020
Agents were very knowledgeable and helpful during the process. They were understanding and helpful in my making a decision and I would recommend them to other people looking for this type of assistance. Both agents did an outstanding job and I appreciate their help!
Reviewed Oct. 2, 2020
This was the telephone conversation I have had in a long time. Both Johnathan and Maria were both personable and professional. This program will be the best thing that has happened o me in a long long time. I have felt swamped trying to pay my bills. The harder I tried the further in debt I got.
Reviewed Oct. 2, 2020
Throughout this process we found Vanessa to be extremely knowledgeable & patient with our questions & helpful in helping us find the right resolution. Daniel in customer service was very patient and explained all in a very professional manner.
Reviewed Oct. 2, 2020
I was starting to not be able to pay all my bills on time and I've been looking at too many other companies at the time. National Debt Relief seemed to have a well rating with the Better Business Bureau. NDR was able to work with my creditors to break down the amount of debt that I owed to them and then, they helped me set up a payment plan. It’s been working great so far. I am just paying off my settlements. So, that should last until 2023 and then I’ll be done. Everyone who helped me were very friendly, helpful, very nice and courteous. They made me feel like they were gonna help me through this problem in my life. They were there to help me and help me get through it. I had a good experience.
The cost is fine and I don’t even know that it cost that much. Money is pulled from my account and NDR charges a fee to have the account with the bank that they work with. But it doesn’t bother me. It’s worth it. In working with NDR, a weight was lifted off my shoulders once I got a handle on everything and I saw the light at the end of the tunnel.
Reviewed Oct. 2, 2020
Great service, no judgment, kindness and understanding. Very clear and explained everything so I could understand my responsibility. Answered all of my questions as I asked them. I would definitely recommend this company to friends and family. Had all my information I would need sent to my email.
Reviewed Oct. 2, 2020
The people that I have talked to today have helped me to understand their program and I hope that I can get this done ASAP. It is wonderful to know that I have people to help with this process and that I can pay this debt off.
Reviewed Oct. 2, 2020
Wow!!!! Loved speaking with both. At first I was afraid but Loudjine talked me through it. I as a person did not think I would ever have to have help with debt. But my experience with Rob and Loudjine was perfect. They made me feel comfortable with the decision I made. 5 stars a kudos to both of you for a job well done. Oh and they were both very prompt with getting back with me.
Reviewed Oct. 2, 2020
Absolutely excellent service in every way! I had an outstanding debt specialist who helped me with everything!!! Her name is Michelle ** and she definitely needs to be recognized as an outstanding asset to National Debt Relief!!! Thank you!!! Gregory **.
Reviewed Oct. 2, 2020
I was trying to get everything in order and get my debt paid off. It's nice to have one payment and be able to avoid the people calling me. Also, the payments just come out of my account. But so far, I'm not happy. National Debt Relief just took all my credit cards and figured out one payment for them, and they're supposed to negotiate for them. I was under the understanding they were going to negotiate everything at once, but that's not how it's working. I was happy because they took my biggest issue, which was my Sallie Mae student loan, and they actually negotiated that first. But they haven't done anything with all my other little cards.
Reviewed Oct. 1, 2020
Everything about the set up and process was excellent. Dan really helped me out in a time of need. He was very thorough and helpful. I would recommend this program to anyone need debt relief help. Thank you so much National Debt Relief.
Reviewed Oct. 1, 2020
They were very knowledgeable and took their time explaining everything. They answered all my questions. I would recommend using them highly if you need to get debt relief. They called right away after submitting to get information on the two plans that they offer.
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