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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 59 Reviews 11235 - 11435
    Verified purchase
    StaffHonesty & Transparency

    Reviewed Dec. 11, 2020

    I have recently fallen on hard times, as many of us have. Dean was understanding, very professional and walked me through the process step by step. Very straightforward terms and no hidden fees. Many of these debt resolution companies drown you in fee on top of fee. I did not find that with National Debt Relief. Thank you.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Dec. 11, 2020

    I worked with Eric ** and was very satisfied. I was leary about entering the program and asked him to call me back in a week. Instead of pressuring me, he gave me the space to think about it. Then when I decided to enter, he jumped in and quickly made it happen. So pleased with his Customer Service!

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    Staff

    Reviewed Dec. 11, 2020

    My experience with Steven ** was great. He was thorough and patient with me. Mr. ** and National Debt Relief have taken a burden off me and I will recommend him and National Debt Relief to my friends and relatives.

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    Verified purchase

    Reviewed Dec. 11, 2020

    Great options and worked with me. I can breathe a sigh of relief. They were able to work with my budget and get me the best options. I'm glad I found this option. It will be a great way to start the year out right.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 11, 2020

    When working with both individuals on my case they were extremely helpful and the process was quick and easy. I am very pleased with my experience with NDR at this time. I look forward to getting out of my debts with the help of this wonderful team.

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    Verified purchase
    Staff

    Reviewed Dec. 11, 2020

    Excellent agent assisted me in entering the program; Al **. Professional and courteous at all times and patient! Took time to explain the program and made sure I understood the entire process and program. Supporting information and client success kit was described and I will take advantage of all of it!

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    Punctuality & SpeedStaffBilling

    Reviewed Dec. 10, 2020

    My case manager Yon ** was extremely helpful and professional, and I’m grateful he was able to assist me with my case. Worked quickly with my pre-approval process for consolidation of my debt, and giving me a reasonable monthly payment.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2020

    Great experience dealing with the representative! The way of exhibiting customer service is praiseworthy and appreciated. I want to recommend to other friends to contact National Relief program to get out of the financial hardship. Hope the process will go to the positive direction.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2020

    I spoke with Steven and Taylor and they both were great! Very professional and knowledgeable regarding National Debt Relief. I’m always happy to speak with professionals like those 2 individuals. Thank you!! I’ll refer others to the company based on customer service alone!

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    Verified purchase
    Staff

    Reviewed Dec. 10, 2020

    Anwar led me through the most professional interaction of my life! What an outstanding guy. I'm so thankful to have a way out from this mountain of debt. I'm so glad I took a chance on NDR to rescue me from years of frustration. Many thanks to you, Anwar, and your team.

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    Verified purchase
    Transparency

    Reviewed Dec. 10, 2020

    Michelle ** is truly a gift. I was entirely terrified of this process but with her detailed explanation she made this experience painless. I am truly thankful for the access to this program to know that I do not have to be in this alone.

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    Verified purchase
    Contract & TermsStaffBilling

    Reviewed Dec. 10, 2020

    Fees are always an annoyance with ANY auto billing relationship - additional fees added to the verbal agreement of 20% of the amount of debt enrolled - don't make National Debt a positive experience - more like an unprofessional debt collection service than a professional Debt solutions company.. Especially in the current environment .. and at this time of the year?.. Just really makes me feel sick to my stomach that I got involved sometimes... but I try not to think about it and just keep moving forward. Just sayin!!... Ho Ho Ho!..

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    National Debt Relief
    Response from National Debt Relief

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Dec. 9, 2020

    My Representative was Micah ** and he was very helpful and not judgmental at ALL. He was very polite and let me ask all the questions I needed to. He never made me feel foolish or acted like I was crazy for getting me into the spot I was in. He reassured me every step of the way.

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    Verified purchase
    StaffRates

    Reviewed Dec. 9, 2020

    The representative that I spoke with was able to walk me through the whole process. All my questions were answered and the process was explained in detail. I researched which company had the best rating and this company was rated number one. This is a company that I would recommend to friend or family.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Dec. 9, 2020

    Paul walked me through every step of the program page by page. He made sure that I was comfortable and understood everything. I honestly, wish I would have done this sooner. I am so grateful for the time, understanding and detail that I received.

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    Verified purchase
    Customer ServiceHonesty & Transparency

    Reviewed Dec. 8, 2020

    I had a wonderful phone call with Manwa earlier! She got me completely set up in less than a day. I’m extremely excited for this process to start and I honestly couldn’t be more grateful. I just wanted to personally thank her for all she has done for me!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2020

    Got started with yall today and the person I talked to was very polite and helped me get through the start up process with ease. Explaining to me everything that I need to know and patiently answered all the questions I had. Can't wait to be Debt free.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2020

    I just want to thank everyone who’s helped me get started to becoming debt free. They have been extremely professional and knowledgeable. Thank you so much for all of your help, advice, and patience. Extremely appreciative for everything that you all are going to do for not only me but me and my children. Being a single mother has been hard but I feel like I can finally have a breath of relief knowing that I have you on my side helping me out.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2020

    This experience has been easy and painless. They have helped me exponentially! I can now focus back on my life and my family. Instead of worrying about how and where to start paying off my debt. I couldn’t have done it without them.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2020

    Jose ** was very helpful. He helped decrease my anxiety and found a way to alleviate my concerns. I appreciate that there is a company that is here to assist people who are truly in need. I hope everything continues to work out.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2020

    Dylan, my consultant who helped me get singed up was more than understanding and showed great care for me as a person. I felt as if I wasn’t just another number to someone! He is a great asset to NDR!

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    Verified purchase
    Customer ServiceContract & Terms

    Reviewed Dec. 8, 2020

    Had no idea such a level of relief was available to me! Very pleased and appreciative of the time, attention & patience Boris showed me, and how smoothly the process went. Only one technical hitch, the POA/Agreement to Speak... on my behalf, I clicked on the form but it did not become clickable/printable/signable, which I just wrote (emailed) Boris about. Perhaps it's my phone, though all other functions went thru, or might I have to print, sign & send back to you by surface mail? Thanks so much!

    -Paul

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    Verified purchase
    Staff

    Reviewed Dec. 7, 2020

    I feel a weight lifted! I’m so excited to work on my credit. Thank you Isaac for having patience and helping me through this. You didn’t make me feel embarrassed for the debt that I had.

    Thank you,

    Ashley

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    Verified purchase
    Staff

    Reviewed Dec. 7, 2020

    Ezekiel ** was an amazing consultant who supported me with my application process with patience, kindness and understanding to my personal hardship. The support he provided will allow me to meet my responsibilities towards becoming debt-free. Ezekiel explained the process clearly and provided the tools and resources to be successful. His service will be appreciated in the many years to come.

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    Verified purchase
    Transparency

    Reviewed Dec. 7, 2020

    National Debt Relief was easy to work with. Great support and overall explanation of how the process works. They explain everything in great detail and make you feel in good hands. It's a great way to reduce your debt. I would recommend this company to anyone looking to reduce their financial debt due to a hardship or from just falling behind and wanting to get out of debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2020

    Great job. I was using another service that told me they couldn't help me unless I came up with a lot of money to offer a large settlement. She laughed when I questioned this and I told her I was going to call other firms. Thank God I contacted National Debt Relief. Within 15 minutes, I was approved and matter getting resolved. Felt so relieved. I definitely recommend them. Fast, courteous, professional service. Thank God!

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    Verified purchase
    StaffBilling

    Reviewed Dec. 7, 2020

    I am new to this and so far very happy with there service they offer. The staff is great and I trust them to do a good job with my credit card problems. Everything is all set up and will see how it goes with them. Thanks so much for helping me. :)

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    Verified purchase
    Customer ServiceStaffLoan ProcessRates

    Reviewed Dec. 5, 2020

    Applied for Debt relief after reviewing high interest loans. Realizing I would be paying thousands more than the debt I was struggling with. I received a call from Representative Jennifer, who was very knowledgeable and explained the process in detailed. She made me feel comfortable with my decision. Afterwards I felt like a huge load was lifted off my shoulders.

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    Verified purchase
    Staff

    Reviewed Dec. 5, 2020

    We are excited to be doing this program. Owen ** our "person" our consultant with the company, I know I truly admire him for not giving up on us. He kept in contact almost 3 weeks after we decided not to have anything to do with NDR. Owen is great and personable, he was persistent yet patient. I know we could be friends outside this program for sure. Thank owen.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2020

    The process went very smoothly. Specialist was very informative. The E-Sign process was very thorough and communication was clear. I would definitely recommend National Debt Relief to family and friend who have nowhere else to turn for debt relief in these times we're in today.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed Dec. 5, 2020

    I worked with Chris ** and he explained the process and made me feel good army decision to do this. It help that he told me his personal experience about being in the program himself. Very experienced people working to clear debt.

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    Verified purchase
    StaffLoan Process

    Reviewed Dec. 5, 2020

    Tasha was extremely helpful and gave a comprehensive overview of NDR services. She helped to understand the financial benefits of a debt relief loan and eased my mind about starting this process. I feel like a weight has been lifted.

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    Verified purchase
    TechStaff

    Reviewed Dec. 5, 2020

    Peter ** provided excellent services. He was very patient in the process. He explained every detail of the debt consolidation process. I would highly recommend this service to anyone that requires assistance. The contract was easy to read, also, the fact that a lawyer represents you in case of unethical behavior from creditors is a great advantage.

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    Verified purchase
    StaffBilling

    Reviewed Dec. 5, 2020

    Very insight and meaningful conversation to help understand finances and become financial free with no burden at all. I feel a lot better now that those bills are out the way. I can now look to a better future when dealing with my financial needs and assisting my family. A weight has truly been lifted.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2020

    Both agents were great at their jobs. Love the personality, definitely made me feel comfortable. They both sound cute so that’s hot and a plus lol. Thanks for all your help. Very genuine, kind and respectful. Calls were crystal clear. Agents were able to clarify everything for me, extremely happy to pay off my debt, goals!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2020

    Jay was very professional explaining step by step. He kept checking in with me, told me about negotiating with the companies that I owe and would recommend my family and friends. It’s a great company that’s why I called so I can get help.

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    Verified purchase
    Staff

    Reviewed Dec. 4, 2020

    My case manager at NDR was highly professional. He explained the entire program's process to me and set realistic expectations. He even walked me step-by-step through the document signing procedure. He assured me that he would work with all of my creditors personally which gives me great peace.

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    Verified purchase
    StaffBillingFollow-Through

    Reviewed Dec. 4, 2020

    Mr. ** was amazing. He made me feel like this whole process ran smoothly and I have full confidence that if I need anything he will be there to assist me completely. Through out the process he made it a point to reassure me that everything we were doing, national debt relief would follow through. Joseph explained the entire process to me so that there would be no surprises as well. From contacting my banks to making payments twice a month; he really knew what he was talking about.

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    Verified purchase
    Staff

    Reviewed Dec. 4, 2020

    I had a great experience enrolling in a debt relief program. All of the options absolve to me were explained very well and the enrollment representative was very knowledgeable and helpful. Would highly recommend! I don't know why I haven't done this already!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2020

    I reached out to National Debt Relief and I have to say that my experience with them was absolutely seamless and without any turmoil at all I spoke with Theresa ** and she was understanding, supportive, knowledgeable and reassuring and made me feel 100 percent at ease with a tough situation that I have worried about for many months. I felt so much relief by the end of that phone call. Thank you Theresa and National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2020

    I called National Debt Relief after years of struggling to get out of debt only to find myself further and further behind. Mr. ** called me immediately after my online inquiry. He was patient, professional and kind. He walked me through the process and explained everything in a way that was easy to understand. I wish I would have known about this program years ago. I feel that there is light at the end of the tunnel and an end in sight. Thank you, Mr. **, for giving me hope and a solution to help relieve some of the anguish that comes with the feeling of drowning in debt.

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    Verified purchase
    Staff

    Reviewed Dec. 4, 2020

    Everyone I spoke with was very nice and helpful. l was glad they made it so easy for me to do this. They was nice polite and very knowledge and helpful. I Will recommend them to all my family and friends that need help. Thank so much for all your help. Thanks.

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    Verified purchase

    Reviewed Dec. 3, 2020

    Such a positive experience on the front end to get started with such an emotionally difficult task. Thanks to Darnell ** for his patience and support. If the process and outcome are as good as the start, it will be a great decision I've made. Thanks to NDR!

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    Verified purchase
    Staff

    Reviewed Dec. 3, 2020

    The first person I talked to was Marvo and he was very patient and kind. He explained everything and answered all of my question. I had a very excellent experience with everyone I talked to through the whole process. Everyone was very kind and knowledgeable. They answered all of my questions and was very understandable that I was nervous about the process. So far everything has went very smoothly and I highly recommend them. I had no idea how I was going to get out of debt, but there is finally a light at the end of the tunnel. Thank you National Debt Relief.

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    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Dec. 3, 2020

    Easy to understand, explained step by step on how the process works. Length of time it will take and the cost along with any other cost will come out of the payment amount. The call was easy and I was able to call back and speak to someone right away with some extra question.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2020

    These two individuals I spoke to, made an extremely difficult situation seem like to new beginning for me. My initial call was with Nickolas **. He was absolutely the very best!! My welcome call was with a very friendly gentleman as well. Considering the circumstance, this could not have gone any better.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Dec. 3, 2020

    Catina ** was extremely helpful, answered all of my questions, talked through all of my concerns, and was able to help me out directly through National Debt Relief's program with the Debt Negotiation Agreement. I am thoroughly surprised that this company is this great, and I am highly impressed!

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    Helpful, friendly, good at keeping in touch and keeping things to a short time. Loved the bonuses and extra help they provide for our family in need. Thank you National Debt Relief for your help in our time of need.

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Dec. 2, 2020

    Mark ** was highly knowledgeable. Explained all my concerns and gave me lots of comfort. I am grateful for the services and to try and resolve debt without feeling the weight of it on me with the high monthly payments of my previous creditors. Thank you!

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    Michelle ** was awesome when helping me out. She’s patient and explained to me to understand the process. Everything was in order. I did not have to ask so many questions. Her skills guarantees success. I will recommend her to anyone!

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    Verified purchase
    StaffBilling

    Reviewed Dec. 2, 2020

    My experience with NDR was after my husband passed away and the bills began to add up. Catina was so pleasant to talk to and very informative and she had me set up with a DMP in no time! I'm am very pleased with the service Catina gave to me.

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    Verified purchase
    PriceStaffBilling

    Reviewed Dec. 2, 2020

    I'm grateful to their team for helping me get back on track with my finances, their payment plans are incredible, and always make sure you don't put yourself in even more debt. I wasn't aware of debt relief other than paying it yourself, but this program is worth it.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    Excellent service...been with them since 1/2020. Resolution of my debt already @30%... Larry service was excellent..thank you. Their service is above and beyond. I had a creditor suing me and they negotiated the debt and now resolved. Now negotiations on other creditors and saving me over $20,000.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2020

    Great customer service and very thorough! Easy set up. There was obligation or push to join the program. Never felt embarrassed about my situation. I feel this program will help me with my debt problems and relieve a lot of stress.

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    Verified purchase
    CoverageStaff

    Reviewed Dec. 2, 2020

    had a a nice experience with the rep, walked me through everything and was able to answer all questions. Being covered on all angles is a nice feeling, and they went through all that too. I'm excited to be debt free.

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    Verified purchase
    Staff

    Reviewed Dec. 2, 2020

    Mr. Boris ** was very helpful and knowable and patience and allow me to ask any question and answered my concern. I will refer National Debt Relief to my family and friends, this will be a great relief for me. Thanks.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    Excellent service. Excellent staff. Very happy in the service your company provided. I look forward in your company getting the help I need in solving my debt and helping me get in better standings with my credit score. Thank you for setting my goals to achieve that.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    My specialist was on top of her game. She knew the answer to every question before I was going to ask it, and even after lol! Tangela made the whole experience a lot more enjoyable while discussing precise information. I consider myself this the best Christmas present of the year.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    My rep was awesome to work with in difficult times. I really appreciate that he was positive, not shaming in the least, and actually helped me feel good about the process! I feel like I can breathe more deeply now.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    Keith ** was very informative and answered all questions making the decision easier to make. Having suffered financial difficulties due to current pandemic I finally feel some relief and regret for my creditors in having to do this. Hopefully, the program works as deemed.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 1, 2020

    Kenny was very understanding with my situation. He was extremely informative and answered any questions I had. While we were on our initial phone call, my daughter was in a car accident. We immediately ended the call. Kenny called back later that night, and I was ready to finish the paperwork, etc, and he called just to see how my daughter was. I appreciated his kindness! I would recommend your company, and especially Kenny, to anyone in need!!!

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    Staff

    Reviewed Dec. 1, 2020

    This is has been a great experience so far. They were extremely helpful with my situation and were willing to work with me. Everything was explained in detail and all my questions were answered. I definitely recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Dec. 1, 2020

    From the very beginning National Debt Relief and its staff have been extremely forthcoming, approachable, professional answering all questions with patience and respect. Some as needed for someone who was deer in headlights trying to navigate concept a/approach that was considered foreign just a month ago.. The mr staff was totally approachable and that was a major factor in my decision to move forward. No regrets. Thank you.

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    PriceStaffBilling

    Reviewed Dec. 1, 2020

    Bryce ** was who I worked with. He was very professional and accommodated my availability. He made the process seem too easy! Very satisfied with his service. The payments are affordable for me and I can work with that. Your company came highly recommended by a friend who used your services!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2020

    When I first called, based on a letter sent to me, the staff that attended to me impressed me and answered all my enquiries in relations to my fear and gave me the assurances that made me to enrols in the program.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2020

    I had a great experience today with Dan **. When I called, I was sick worried about my debt. Now, I truly feel like a weight has been lifted off my chest. Dan was extremely helpful and able to guide me through each and every step along the way. I cannot say thank you enough!

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    Verified purchase
    Contract & TermsStaff

    Reviewed Nov. 30, 2020

    Hi, service was great with both Ruben and Robert. Process was simple to follow and to set up. They were both very thorough in explaining the terms and agreement of what I need to follow for this program. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    StaffBilling

    Reviewed Nov. 30, 2020

    Very impressed with everything about the company. I am glad they can save me money and fully take care of my credit card debt. I think it is wonderful there is a company that can help those who are in a serious condition. Peace of mind down the road will be priceless. Thank you again. Carolyn

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    Sales & MarketingStaffBillingLoan ProcessRates

    Reviewed Nov. 30, 2020

    I am so, so glad I took the chance and contacted National Debt Relief. I was worried it might be a scam like some of the debt consolidation offers I've received, but this is LEGIT. I have been living with crushing debt for years and finally have a plan to get it paid off in 3 years or less. The representative I spoke to, Angel, was so nice and thoughtful. He really made me feel like I was making a good choice. Never once felt like they were trying to sell me on something I don't need or push me further into debt.

    Even though I've just started using this program, I feel like a massive weight has been lifted. Now I will be paying less per month than I was paying to my loans and credit cards, and I will get it paid off YEARS earlier than if I continued making minimum monthly payments. Creditors are predatory with their high interest rates and fine print. National Debt Relief finally made me feel like someone understood my struggle and genuinely wanted to help. I would recommend them to absolutely anyone with unmanageable debt.

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    Customer Service

    Reviewed Nov. 30, 2020

    I just started my debt relief program with NDR and just the phone call alone gave me some hope! I haven't been debt-free since I was 21 years old and I found myself drowning in debt. I feel safe now through NDR!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2020

    My agent was very knowledgeable and helpful. She took her time to call and follow up. I would recommend her to others as needed. I'm thankful for her assistance and I'm becoming debt-free. She is helping me realize that is possible.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2020

    It was helpful but had a bad phone connection either was static or would echo but the gentlemen was helpful and kind. Was helpful with answering my questions and making sure I understood what I was agreeing to and what I was signing.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2020

    I had a pleasure to speak to Erik **. He was very understandable and has great customer service skills. He helped me with any issues I had and he was very polite. Anything I had a problem with he was very patient with me. I would absolutely recommend Erik to others.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2020

    Mino who was my enrollment agent and Breanna on my welcome call were very helpful and able to answer questions. Frankly provided information on the consequences of enrollment in NDR but in my case it is this or bankruptcy. No pressure to enroll - Breanna was very patient and available to answer questions. I had concerns regarding enrollment and Mino was helpful.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2020

    Perfect and professional experience. I would highly recommend this service for anyone who has been hit by Covid 19 or any other financial issue as a result of a hardship. Dwane ** was an excellent senior customer service representative. Thank you!

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    Customer ServiceStaff

    Reviewed Nov. 28, 2020

    Diane ** was very helpful & had a great attitude, didn't make you feel like dirt because you were having financial difficulties. Even when phone call was dropped twice she was very patient & professional. I will recommend her if I hear of anyone having similar financial setbacks. Thank you!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 28, 2020

    Made the call after receiving an email. Tashana ** was so easy to deal with and very accommodating, explained everything very well and walked me through things step by step. Felt bad because I had called just before they were ready to close for the day, but she took her time and helped me get through everything. Very much appreciated. Early on in the process but so far not one complaint. Is a big relief knowing that someday in the not so distant future I will be out of debt. Thank You.

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    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2020

    We just set up our debt relief with Nilsa **. He was amazing and made the process much easier. Still early to tell but we are hoping for a easy transition end being debt free him 3 years. The process was simple and the result still remains to be seen. Overall our experience with Nilsa was amazing and she made the process simple and painless.

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    Staff

    Reviewed Nov. 28, 2020

    My customer support was superb and the best experience I have ever had while dealing with my debt relief. Mrs **'s expertise and ability to help me understand this process helped put me at ease. Wish I'd come here sooner!

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    Staff

    Reviewed Nov. 27, 2020

    The service I received was compassionate and knowledgeable. I felt that everything was explained in a patient manner and I am grateful for my experience. I would recommend this program to friends and family struggling with debt after receiving such care.

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    StaffBillingRates

    Reviewed Nov. 27, 2020

    It was an awesome experience, the representative was very knowledgable and helpful and I would recommend this program to anyone interested as I now have a clear path in settling all my credit card payment in the closest possible time.

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    Staff

    Reviewed Nov. 27, 2020

    The agent was extremely helpful and knowledgeable and answered all my questions. Was very polite and concerned about my situation and I'm very happy to see some light at the end of the tunnel. I am very grateful for the help NDR.

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    Reviewed Nov. 27, 2020

    This is good, the scripts they read from were confusing and hard to follow but they were good at answering all questions. After reading all the stuff they walked us through the steps and what needed to be completed before we could continue.

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    Customer ServiceStaff

    Reviewed Nov. 27, 2020

    They made the experience so painless and easy, my representative was pleasant understanding and totally worked with me. I'd recommend this everybody who finds themselves in trouble. The call in the process was painless and the representative with kind caring and considerate. I would recommend this to anybody who finds themselves in debt and need to get out of it.

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    Reviewed Nov. 26, 2020

    I had already done a LOT of research on consolidating debt on my own versus with a company, so I didn't need EVERYTHING explained to me. He did a great job balancing information for me, explaining but not over explaining.

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    Staff

    Reviewed Nov. 25, 2020

    Mark ** and Robert ** were professional, concise, and clearly described my plan, my future and how to rid myself of debt. I look forward to this new experience and am very pleased that I will be able to afford this transition out of debt.

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    Punctuality & SpeedStaff

    Reviewed Nov. 25, 2020

    Everything was great and ran smooth. I would definitely recommend to a friend! It was quick and easy. They took care of all the hard work and made it simple for me. I would definitely recommend this program to a friend. Thank you so much for getting me out of debt!

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    Punctuality & SpeedStaff

    Reviewed Nov. 25, 2020

    Everyone was so nice and helpful my experience was great. The process was quick and easy and such a great option to help pay down debt when my personal situation changed. It was a lifesaver for me after I became a single mom.

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    StaffHonesty & Transparency

    Reviewed Nov. 25, 2020

    Bernie ** was a great help and made the process very easy. I never felt judged as I was going over everything and she really put me at ease about the whole thing. She was honest about the process and I just felt that she genuinely cared.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking the time to mention Bernie while leaving this great feedback. Our clients are the reason that we do what we do!.

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    Staff

    Reviewed Nov. 25, 2020

    Jason literally held my hands as he walked me through the process. He was patient, knowledgeable, non-judgemental and checked for comprehension. He double-checked the debts I wanted to submit. We discussed budgeting and savings, options for money left over monthly.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2020

    My agent was Nick S., he was very helpful and very polite, I enjoyed working with him. He explained everything thoroughly. Then, Taylor, the customer service rep., explained and was also very polite and helpful, I enjoyed working with him also. Thank you for having such polite and helpful people, it makes me very comfortable, while taking care of such a difficult situation.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2020

    Tattina did a fantastic job. Contacting me, walking me through everything and explaining everything. Breana on the follow up/Welcome did outstanding as well. The only problem I have is the delay in the phone line and trying to get a question in. Other than that, Fantastic. Thank you. REH.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2020

    I started off by calling National Debt Relief as curiosity and thinking about a way of getting out of debt. My ultimate dream is to become a homeowner and I said to myself I need to take action now and decided to go this path. Christina ** was very helpful.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2020

    Danny was a great rep who answered all of my questions and was very knowledgeable about NDR. He provided exceptional customer service. Very happy with my experience and I'm glad I am using NDR to help pay off my debt.

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    Staff

    Reviewed Nov. 24, 2020

    Excellent five star service! The agent was super informative and friendly. She answered all our questions and listened to our concerns. We would recommend them to our friends and family. We are very Excited to begin paying off our debt!

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    Staff

    Reviewed Nov. 23, 2020

    The representative was kind, respectful, knowledgeable and patient. He answered all my many questions with ease. The whole process was so easy and it only took about 60 mins to start the process of being debt free. I highly recommend this service.

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    StaffLoan ProcessRates

    Reviewed Nov. 23, 2020

    This was a very easy and pleasant experience for me. I was drowning in high interest loans and they made me feel a lot better after I contacted them. They answered all my questions and helped me make the best decision based on my situation..

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 22, 2020

    When I called NDR I was very nervous. I spoke with Roy ** and he quickly put my mind at ease. He began explaining the program and my stress eased with each word. I joined the program with hope for future. Finally.

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2020

    Steven was a huge help!! Very helpful and answered all my questions. Can't wait to get debt free. I highly recommend NDR. My stress level has for sure gone away. Thank you so much Steven W. for all your help.

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    Staff

    Reviewed Nov. 20, 2020

    My Financial Specialist was outstanding in helping me navigate through the process and made sure I understood it. I never thought I would require debt consulting services and am thankful that the person who assisted me was extremely helpful and knowledgeable.

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    Reviewed Nov. 20, 2020

    When I came to National Debt Relief I had so many questions. I can confidently say that Roy answered every single one of my question with great information and was a pleasure. Made me feel comfortable throughout this process that has been so stressful.

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    Staff

    Reviewed Nov. 19, 2020

    Both Jeffrey and Kim were wonderful in helping me with my situation. If it’s not for them, I don’t know where my life would be. Both Jeffrey and Kim explained their program very clearly. I would recommend others who are having financial hardship.

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    Customer ServiceStaff

    Reviewed Nov. 19, 2020

    I have been looking for some help and decided to talk to NDR to see what our options are. We spoke to a very knowledgeable person that worked with myself and husband and even worked to the point of having a conference call between 3 states since I am away from home. Very happy with how everything was explained to us and verified.

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    Staff

    Reviewed Nov. 19, 2020

    Very professional and helpful. Explained everything very carefully and easy to understand. Made me feel comfortable with my decision to consolidate my debt. Devin was knowledgeable of the information that he was explaining to me. Everything was done a timely manner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 19, 2020

    I am overwhelmed with the stress that I'm in so much debt and so glad I called NDR for help. Anwar was amazing and walked me thru everything. The process was so easy and pleasant. I can't wait to see all the good that will come from the program.

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    Staff

    Reviewed Nov. 18, 2020

    It was a simple and easy process. I really enjoyed talking with my representative Christopher **. He made me feel comfortable and we also shared a laugh which made the process a little easier too. Being in financial strain is a stressful topic so his light hearted nature was comforting. Thank you for a friendly interaction and help.

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    Customer ServiceStaff

    Reviewed Nov. 18, 2020

    This was a stressful time for me and the staff were very helpful and polite and had no problem answering any of my questions. I would recommend anyone that needs help to just give them a call and they will explain everything to you.

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    Staff

    Reviewed Nov. 18, 2020

    I had an excellent experience. Mr. ** was very professional and helpful. He answered all my questions and allotted me the time I needed to feel confident in my decision. I would recommend your company to any of my family and friends who need assistance in repairing their credit.

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    Staff

    Reviewed Nov. 18, 2020

    This has been a great experience so far. Both representatives I’ve spoken with were extremely helpful. The process can be quite confusing but all my questions were answered and explained. I’m excited to get the process going and become debt free.

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    Staff

    Reviewed Nov. 18, 2020

    Eva is very knowledgeable and patient and helped me a lot!!! I would definitely recommend this program! I got myself into such a credit mess and Eva was more than helpful and walked me through everything more than once and explained everything as many times as I needed!

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    Customer ServiceStaff

    Reviewed Nov. 18, 2020

    My very first call with Michelle ** was great experience. She was listen to my frustrations and worries. Been help me out best she could. I really don’t want to go through this to lost my 725+ credit but this unfortunate pandemic situation not having me any other options. Overall your company so far doing great for us.

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    TechStaff

    Reviewed Nov. 18, 2020

    Catina ** who was the person who admitted me to the plan was Professional, friendly and most importantly easy to talk to. If not we could not have gotten past the first page of the contract. I hope to continue business with her. And National Debt Relief.

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    Staff

    Reviewed Nov. 18, 2020

    Very helpful and professional service. Thank you for all your help. I would definitely recommend this company and assistance to anyone who is in need of debt help or relief. Andrew ** was a great help. Thank you again. I’m looking forward to being debt free with you guys helping me.

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    Staff

    Reviewed Nov. 18, 2020

    It was a pleasure. Taiji ** was very patient when explaining any questions we had. She was very thorough and knowledgeable. My husband said it was a great experience. I like the detailed descriptions of our account and the information that is available to us so we can keep track of our debt and how they are being paid.

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    Staff

    Reviewed Nov. 18, 2020

    Knowledge, sharp, details clear, courteous, patient. Thank you Jason.Thankful and glad that I found your company online. I'm eager to start the process. I would recommend this company to anyone in my situation. Looking forward to a new start.

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    Staff

    Reviewed Nov. 18, 2020

    Jay ** had helped me and was absolutely amazing. He took his time and answered all my questions with patience and concern. He spent his evening helping me, probably even after his shift was over. Thanks for your help Jay!

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    Customer ServiceStaff

    Reviewed Nov. 17, 2020

    Mr ** had outstanding customer service. He cleared any doubts and made the process easy and understandable. All around extremely knowledgeable and personable. Should definitely be leading a team of some sort. I would recommend this institution to any and everyone because of the help that Mr James ** provided.

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    Staff

    Reviewed Nov. 17, 2020

    Everyone has been very professional and helpful when dealing with a financial issue that happens when you are faced with a financial hardship. I would recommend them for help when you need it and it's better than filing for bankruptcy.

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    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed Nov. 17, 2020

    Very professional, great customer service. Calls back when you call them. Answers all questions that I had. Made sure we understood all the services they provided and costs that would be included. From contract to finish was very fast and understanding, very pleasant experience.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Nov. 17, 2020

    I called at 8:00am and by 11:00am Rachel answered all my questions and helped me to find the best solution for my financial options. She was honest, knowledgeable and very understanding. It took her less than 4 hours to get me an approval and all the paperwork completed.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2020

    I was at the end of my rope, I felt like I couldn't catch up, no matter how hard I tried, it was one vicious cycle. I debated on what to do, I looked at numerous companies, finally decided on National Debt Relief, this is where I met Kyron **, he was very patient with me and explained everything in detail, he truly understood how I was feeling, he walked me through the process, I signed up. For the first time I felt relieved. There were options available to fit my budget. I am looking forward to becoming debt free. Thank you Kyron for your compassion and understanding. I recommend if anyone needs help give them a call. Glad I did.

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    Staff

    Reviewed Nov. 17, 2020

    Mark and Valerie were thorough and clear in their descriptions of the program. I express my financial concerns and they understood with compassion. I am grateful for their help, and I am excited to pursue this program to gain financial freedom.

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    Customer ServiceMaintenanceStaffResolution

    Reviewed Nov. 16, 2020

    I was calling and got disconnected 4 times cause of your new phone systems. and everyone I told this to on your call then phone call dropped. And none of your other workers called back knowing the issue with your phone systems. I had then gotten Dylan ** answer, my call also dropped. He called me back knowing the phone issue. He went above and beyond, fixed the issue with the calls dropping and from beginning to end was very helpful entire step of the way. I give him 5 stars!

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    Staff

    Reviewed Nov. 16, 2020

    I truly believe I made the right choice when I agreed with NATIONAL DEBT RELIEF to help out my financial situation. My financial situation will get better within the next few months, and my credit score will be eventually recovered. Thank you.

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    Contract & TermsStaffBilling

    Reviewed Nov. 16, 2020

    Nathan was such an amazing person to work with. He went over everything on a Friday evening and then let me think about it over the weekend as I requested. On Monday, I was ready and he was fantastic helping me through every aspect of the forms and agreements. This is the first time in months I've been able to have a sigh of relief and sleep through the night without worrying about how the next bill was going to be paid.

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    Staff

    Reviewed Nov. 16, 2020

    Andrew was very thorough and detailed. He answered all my questions and really cared about solving my problems. He took the time to go over every aspect of my situation and explained all the ways that he could help. Thanks Andrew!!!

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    Staff

    Reviewed Nov. 16, 2020

    Joe ** was, by far, one of the most amazing individuals that I have had the pleasure of working with in a long time. I was very skeptical of this process just because that's how I'm wired. Joe took so much time explaining and reexplaining this process and what I can look to expect on this journey. I'm very grateful to the employees at NDR-specifically Joe, for making this process smooth and non-judgmental. Thank you!

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    PriceStaffBilling

    Reviewed Nov. 16, 2020

    Just wanna say how helpful Rep Caly ** is. She was very professional and friendly! She helped me get approved to the program and not I can finally start paying off my debt on an affordable monthly payment. Thank you so much!!!

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    Staff

    Reviewed Nov. 16, 2020

    Daniel was wonderful! He was very professional and pleasant to do business with. He explained everything and made sure we understood the entire process. We are extremely grateful for this opportunity to start over financially with the help of National Debt Relief. Thank you very much!!

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    Reviewed Nov. 16, 2020

    I felt so at ease going through this program and everyone I spoke with was so nice. My seemingly insurmountable amount of debt now feels like I can manage it and put food on the table. I feel a lot better about my family's future now.

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    StaffHonesty & Transparency

    Reviewed Nov. 15, 2020

    Being able to be honest about my financial problems has been very difficult. I felt comfortable with my representative. The plan for my situation sounds strong and saves me a lot of time and money. Yeah NDR and Andrew thank you for your help.

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    Customer ServiceStaff

    Reviewed Nov. 14, 2020

    Mr. Steve ** is knowledgeable, patient and has a classy way to handle, what I call “A Crisis”. He brings relief along with this hardship program. I went through a contested divorce where my ex placed false allegations on me and I racked up legal fees to clear my name. My legal team was successful and now I’m thankful to move forward with my budget/debt affairs in order as well.

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    Staff

    Reviewed Nov. 14, 2020

    I felt ashamed of the awful situation I have gotten myself in with my finances. My case worker understood. He patiently worked with me for a long time trying to get the forms to me on my iPad. He is a kind case worker and I will never allow myself to get in this kind of mess again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2020

    I was very impressed with Debt Specialist Steve **. He explained the whole process thoroughly and answered every question I asked. He was very professional and polite. The whole process only took about an hour over the phone. It was fast and easy. Thank you once again for helping me get out of debt.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Steve gets the recognition he deserves.

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    StaffBilling

    Reviewed Nov. 14, 2020

    After an unexpected divorce and a change in business due to COVID, debt was overwhelming, As a highly responsible person, I did not want bankruptcy. National Debt Relief staff was highly professional. My advisor Lindsay A. was patient. The company is thorough and supportive. I have no intention of relying on credit cards again. I wanted negotiation with my creditors and a definitive end to credit card payments. This is a great company that helps you responsibly and realistically clear your debt.

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    Customer ServiceStaffTransparency

    Reviewed Nov. 13, 2020

    The whole process was very easy from the initial call and the explanation of the program to the welcome call. All my questions were answered before I asked them. Thank you for helping me get this debt under control. It has been a heavyweight to bear, but I now have a plan!

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    Staff

    Reviewed Nov. 13, 2020

    All of your employees have been extremely helpful and extremely courteous. Your employees helped me through all the information I was needing to sign and explained all of the facts that I needed to know. I thank you for all your help.

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    Staff

    Reviewed Nov. 13, 2020

    I have never been so happy to have a company that is so willing to help someone out. Sharde was wonderful with helping and answering all my questions. Very satisfied.... I would recommend you guys to my friends. Awesome job.

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    Customer ServiceStaff

    Reviewed Nov. 13, 2020

    It seemed, at first, that my best option to deal with my mountains of debt was to file bankruptcy. But I am so thankful to have found and enrolled in National Debt Relief! I now have peace of mind that my debts will be resolved and there will be no more harassing phone calls and threats of being sued. The NDR Representative was very knowledgeable and helpful.

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    Customer ServiceTechStaffRates

    Reviewed Nov. 13, 2020

    Jordan, my agent, was extremely helpful and informative. He explained the program and benefits, which made me realize the program would help me reach my debt-free goal in a shorter period of time. I made the decision to made to contact Freedom Debt after I researched various companies offering similar services. Your business ratings were the highest and I found favorable remarks about Freedom Debt on social media. As Jordan and I were reviewing the contract, I had one regret. Why didn't I call sooner.

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    Staff

    Reviewed Nov. 12, 2020

    Ben was very helpful and courteous. Ben was very friendly and answered all my questions. I know that I will be much happier now that a weight has been lifted off my shoulders. I recommend National Debt Relief to everyone.

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    Reviewed Nov. 12, 2020

    Brazil was wonderful!! I finally feel good about myself and my debt! They made sure I was comfortable with what I was doing and explained everything in great depth! I feel safe with this company and am so relieved!! Thank you!

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    Punctuality & SpeedStaff

    Reviewed Nov. 12, 2020

    We are so happy to be out of debt. Darryl did a amazing. Thank you for all your help. She said it’s going to fly by really fast and we will be debt-free in a few short months. We are just so excited.

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    Customer ServiceStaff

    Reviewed Nov. 12, 2020

    I had a great experience talking with Catina **. We talked for 2 hours! She was very thorough and patient with me and I just enjoyed the conversation. She was personable and made me feel at ease about the process. She didn't rush me to make a decision and answered all of my questions, making sure I understood what I was doing. Overall, I was very pleased with her impeccable customer service!

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    Customer ServiceStaff

    Reviewed Nov. 12, 2020

    Customer service is courteous and have professionalism. My specialist Kyron ** is courteous as well as good mannered in taking care of my situation, he is helpful and kind. Kudos to the two of you and may you serve to others as same treatment you gave me. Thankful of your care.

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    StaffHonesty & Transparency

    Reviewed Nov. 12, 2020

    My experience was great. Everyone was very nice and very informative. All of my questions were answered and things were explained clearly. I am excited to see how much this program will help my family and I. I honestly could not have asked for better service than what I received.

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    Staff

    Reviewed Nov. 12, 2020

    I am very satisfied with everything National Debt Relief did for me. It will make life a little easier. I would definitely recommend them to anyone that has a financial problem. They were very swift in taking care of business. It took about 20 minutes.

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    Reviewed Nov. 12, 2020

    My wife and I had an awesome experience with Ms. Meisha **. This program was exactly what we needed concerning our financial situation. We never experienced this type of service with our financial concerns. Thank you for all you do!

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    Customer ServiceStaff

    Reviewed Nov. 12, 2020

    I feel blessed to have called NDR to help me with our financial situation. Taiji was so helpful and made me feel so comfortable as I was dealing with this stressful financial situation we got ourselves into. She was very thorough in answering my questions and explaining the program and how it was going to help us get out of the debt we are in. She helped bring much peace to our life and financially responsibilities because we didn’t want to file Bankruptcy. She deserves a Gold Star!! Katrina and Taylor were great on the Welcome Call. Both were friendly, patient and thorough in helping me with a few final questions and changes. The NDR staff has brought a calming experience to a most stressful ordeal. Many thanks to all!!

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    Customer ServiceStaff

    Reviewed Nov. 11, 2020

    Pretty straightforward information with accuracy, and polite. Glad I chose National debt Relief to help me with my finances. Thank you for the time you gave me on the welcome call. God bless you and have a beautiful rest of your day.

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    StaffHonesty & Transparency

    Reviewed Nov. 11, 2020

    Very professional and extremely honest with a lot of the process, thought I be in a hole for a lot longer. But this is an option I can do and money I can afford. Very pleased as of now. Thank you again for all your support. And hopefully I can accomplish this goal and get myself and and credit a better start!

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    Staff

    Reviewed Nov. 11, 2020

    My experience was excellent. Would recommend this company to a friend. Very helpful and explained everything in details. Very hopeful and excited to get into this program. Didn’t think it was possible to be debt free. Will tell friends about this opportunity to finally be debt free.

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    Staff

    Reviewed Nov. 11, 2020

    I was overall satisfied with the service I received. She had all the information I needed to make sure that the program works for me and my husband. She was knowledgeable and answered my questions. My Debt Specialist was awesome.

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    Customer ServiceStaffLoan Process

    Reviewed Nov. 11, 2020

    Signing up with National Debt Relief was so painless and super easy to do. Thanks to Joseph **. He is super knowledgeable and great at what he does. Joseph even put myself on a 3 way call with my student loans to view all my available options. Thanks Joseph.

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    Staff

    Reviewed Nov. 11, 2020

    Very friendly and helpful. Listen to all my concerns and questions. Works on a budget that I can afford to pay to help me with my financial hardships. Looking forward to getting out of debt and getting back on track.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2020

    Called to inquire about the debt solutions. Mike ** was wonderful very attentive even with a few interruptions. Always called right back. I am all signed up and will have my first installment taken out this weekend. Easy to accomplish with Mike's help. Look forward to becoming debt free.

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    Staff

    Reviewed Nov. 11, 2020

    Mark ** was very helpful and professional. I feel so relieved and hopeful. Mr. ** kept in contact with me through the entire process, which helped me to feel secure in the process. At this point, I would recommend a friend and I am looking forward to future financial freedom. It has been very stressful.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking the time to mention Mark while leaving this great feedback. Our clients are the reason that we do what we do!.

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    StaffHonesty & Transparency

    Reviewed Nov. 10, 2020

    I am very happy with the knowledge and helpfulness of the people I spoke to at NDR that helped me get enrolled. They were honest and not at all pushy or coercive. I feel confident that I will be successful financially in this program due to the information and understanding that they helped lay out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 10, 2020

    I contacted National Debt Relief not knowing what to expect. I was nervous and extremely overwhelmed. Que was very understanding of my situation and took the time out to communicate not only by phone but by email as well when my schedule was hectic. Everyone I worked with was extremely helpful and made sure I completely understood what was going to happen with my accounts as well as my credit score.

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    StaffBilling

    Reviewed Nov. 10, 2020

    I was very worried and nervous about contacting NDR. I have always stayed on top of my bills. Catina put my nerves and worry to rest. She really helped me realize that this program will work for me and help me get out of debt. Looking forward to a better future.

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    Punctuality & Speed

    Reviewed Nov. 10, 2020

    Theodore handled my application quickly and efficiently. Everything was explained to me, page by page, and all my questions were answered in detail. The whole process was quick, simple, and painless overall. I would highly recommend their services to anyone having financial issues as a first stop.

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    Staff

    Reviewed Nov. 10, 2020

    Andrew was very thorough and answered all my questions and explained the process so I could understand them. I would recommend them to anyone who has a lot of debt and can't get ahead. I feel more relieved now. Thanks again.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2020

    My customer representative Max was so empathetic and kind. He was very detailed in explaining the program. He answered all of my questions. I felt as if I had no options other than bankruptcy. I'm so glad I called. I feel like I might actually get my life back with so much less stress. Thank you to this wonderful company!!

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    Staff

    Reviewed Nov. 10, 2020

    I really appreciate this company for helping me get out of my debt during this hardship. They explained everything thoroughly and helped me understand all the terms and what I should expect from the process. So thank you!!! I am excited to be debt-free again and get back on my feet.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2020

    The lady that handled my welcome call with National Debt Relief was very polite and patient. She answered all of the questions that I had and gave me the time to take notes while we were on the call. I am happy to be enrolled in the program and moving forward with settling my debt.

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    Staff

    Reviewed Nov. 10, 2020

    Person I spoke with was very patient and easy on me! Guided me through the process and made it easy to get started already made me feel better! Gave me a clear path to getting me out of debt so I can get on with my life!

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    TechLoan Process

    Reviewed Nov. 10, 2020

    I really appreciate this program to relieve my debts. I was quite hard to be approved by another loan vendor, so I found this program and signed up immediately. The process is smooth and it is reasonable to be approved to agree with their requirements. Thanks again!

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    Staff

    Reviewed Nov. 10, 2020

    Very helpful, made sure all my questions were answered, very informative. Assured I had all the information necessary for my program and I was all set up. Explained everything about the program and documents before I signed and made sure I had no questions after explaining. Assured they would be there throughout the program which was very comforting.

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    Customer ServiceMaintenanceStaff

    Reviewed Nov. 10, 2020

    Darryl ** was amazing at explaining everything. At the end of our last call I couldn't think of one question to ask due to her answering everything during the break down of everything. She was very friendly and our conversations were great. I didn't want to hang up the phone with her.

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    Staff

    Reviewed Nov. 9, 2020

    Andrew ** was very helpful, I signed with the program due to his ability to make me feel comfortable with what I was doing. Great Job. He was very knowledgeable in the process, and answered all my questions. Keep him on board, again he did a great job.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but the goal here at National Debt Relief is to provide a 5-star experience for every client

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    Customer ServiceStaffTransparency

    Reviewed Nov. 9, 2020

    Excellent Customer Service & Excellent Communications. I like the time spent with National Debt Relief, the representative, once We are done, I will recommend National Debt Relief to my friends, that’s if the service is 100%. If the service is not 100% I will not recommend anyone for National Debt Relief. But so far with the presentation, With the explanations, questions and patience I thought it was 100% from the representatives from national debt relief

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    Staff

    Reviewed Nov. 9, 2020

    Everyone was very helpful. I like to say thank you very much. I look forward to it being in the program. I feel it's a chance to start a brand new beginning. I also feel grateful for having the legal team behind me just in case I come across anything that could be a issue. Thank you.

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    Customer ServiceHonesty & Transparency

    Reviewed Nov. 9, 2020

    Honestly, this has been an extremely hard thing to go through. My anxiety has been through the roof and this was not an easy decision to come to, but Jordan and David made it as easy as it could possibly be. Jordan literally spent hours on the phone with me over a 2 month period answering any and all my questions. I am hoping this will work out as I want it to.

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    Staff

    Reviewed Nov. 9, 2020

    Everyone that helped me was very friendly and knowledgeable with their program. I have been through a similar one before, but National Debt Relief is by far more experienced with resolving debt. Highly recommend this company to anyone who is trying to get out of debt.

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    Refunds & PayoutsStaffRates

    Reviewed Nov. 9, 2020

    I was immediately pleased with this program and the incredible service you receive, working with Joshua, the agent who carefully and throughly explained every detail. He was extremely competent and reassuring me that this method of paying my creditors and restoring me with a good credit rating was the best option.

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    Contract & TermsCoverageStaffBilling

    Reviewed Nov. 9, 2020

    This covers the enrollment process. Everyone I spoke to was very courteous and efficient. Terms and conditions of our arrangement were spelled out clearly. They are rather flexible in resolving changes in payment date. I get the feeling that they will be on my side and be available to me during this debt settlement process.

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    Staff

    Reviewed Nov. 9, 2020

    Covid 19 kicked my financial rear end. My income was cut in March 2020 by $2000 a month. Everyone at NDR I’ve spoken to has been professional and efficient. I’m looking forward to being debt free. Thank you all for your assistance.

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    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2020

    I could not find a order number but the people I spoke to were very informative and professional. Thank you for all your help. All the stipulations were made clear and I fully understand and appreciate all the information and how I can speed up the resolution of my debt. I have used your services once before and although it went well, I hope to not use you again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 9, 2020

    Great customer service and help with understanding how this program works. I have been waiting for financial freedom and I’m so excited to be on the path towards it. Thanks so much for helping me out!! I would recommend this to anyone who is struggling.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2020

    I now have 50% of my debt resolved. The customer service is great! When I call in, the representative is polite & well informed about my account. This is the best way to resolve debts! I am very satisfied with National Debt Relief!!

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    Vaughan increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Vaughan increased their star rating.

    Original Review: Nov. 8, 2020

    Despite informing you of a legal letter rec'd sometime ago re one of my debts I have now just received a summons for court so you can imagine I am not happy about it. I thought this would have been taken care of long before me getting a summons.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Sales & MarketingBillingRates

    Reviewed Nov. 7, 2020

    I’ve contemplated filing for bankruptcy. I’m glad I went through NDR. I had over $12k in debt that was settled for around $9k. Because everything was consolidated into one payment, it was a lot more manageable. I was able to clear my debt in about 1.5 years rather than falling further behind and drowning in interest. I would highly recommend NDR to anyone who feels stuck or drowning in debt. Your credit score does drop while negotiations are happening but once your debt is cleared you do see your score slowly increase.

    I was already behind on payments so my credit score was ruined anyway. It has been about 8 months since I’ve graduated from the program and my credit isn’t perfect but it is in the good range again. This is not a scam or fake review. NDR saved me from putting myself further in debt and never being able to catch up or get ahead. I feel like I got my financial life back on track.

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2020

    Fast, friendly, made me feel they truly cared about me! They were fast and easy to resolve my problem. I have and will recommend to friends and family! Keep up the great work helping and not making me feel bad!

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    Staff

    Reviewed Nov. 7, 2020

    I have received excellent service from National Debt Relief, I am very excited to become debt-free, and I believe this will happen very soon. My only regret is that I did not start this program sooner. I am very pleased with all of the offers that I have received and the settlements made. I would highly recommend NDR to everyone that needs to clean up their credit. I went through a bad divorce and well my debt racked up but now I am starting to feel real good about my credit and hopefully will buy a house someday! Thank you, NDR for everything you have done for me and for everything you're doing now and in the future!!

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    Punctuality & SpeedStaff

    Reviewed Nov. 7, 2020

    Greg was extremely nice; did not make me feel embarrassed or ashamed. Wish I hadn't waited so long to get help rather than trying to move balances here and there. Within just a few days all our information was processed/approved. Looking forward to being debt-free!

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    Sales & MarketingRefunds & Payouts

    Reviewed Nov. 7, 2020

    I had previously reached out to another company regarding my debt and had a terrible experience. They didn’t listen to me and tried to sell me a debt relief plan that wouldn’t allow me to have money for groceries or gas after I paid my monthly deposit. Needless to say I did not move forward with them. When I spoke with Dan at NDR he treated me like a person. He listened to everything I said about my situation, he incorporated my thoughts and concerns into the creation of my plan. He took a lot of time with me answering every question I had and making sure I was comfortable with the plan he was recommending and ensuring I would be able to get out of debt while still being able to pay for things like rent and groceries and gas. It was a very different experience.

    This is a scary process and while I am excited about the future outcome and my ability to finally get out of this cycle of constantly being in debt it’s still stressful and gives me anxiety, but Dan continued to keep me calm throughout the process. It was so nice to feel like a human and not just numbers on a spreadsheet. This was

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    Staff

    Reviewed Nov. 7, 2020

    I was taken care of on 5 November 2020 by Jose... very kind and professional. He took the time to listen to questions and answered them all to my satisfaction. I felt genuinely talked to and cared about. It was refreshing! Thank you for recognizing that great people make your business shine!

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    Staff

    Reviewed Nov. 7, 2020

    Darius ** was the representative who worked with me from beginning to end. I felt very comfortable talking to him of my financial struggles. Mr. ** was very patient and professional. I feel he really worked with me on getting approved and provided me with all the informative material.

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    Staff

    Reviewed Nov. 7, 2020

    Both associates I talked with tonight were more than helpful in explaining the situations to me. I myself am young, and a lot of this is new process to me. Both did such an amazing job at explaining the process and answering all of my questions.

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    Staff

    Reviewed Nov. 7, 2020

    Although this could be kind of unsure in what to do...I felt as though all my questions were answered and made me feel more at ease and that this was the right way to proceed... Put my mind at ease that I was on the right track. Fairly straightforward.

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    Staff

    Reviewed Nov. 7, 2020

    Both the people who helped me get my account set up were very polite & very kind people. Definitely made me feel better about my current financial situation & I am looking forward to getting started on my path to getting my life back in order.

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    Staff

    Reviewed Nov. 6, 2020

    It was very excellent! It was a great experience. A load has been lifted. Things are looking up in a good way because of the help I got from National Debt Relief. It was good for me because I really had some wildly crazy debt that was out of control and now it is under control and everything is fine. I can sleep again at night.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future

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    Staff

    Reviewed Nov. 6, 2020

    My representative, Sheryl **, is amazing. She was patient, extremely helpful, and she answered all my questions. She made the enrollment process very smooth. Her confidence and belief in the program was very reassuring. I would definitely recommend National Debt Relief to my friends and family.

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    Verified purchase

    Reviewed Nov. 6, 2020

    Took an enormous weight off my shoulders and created a path to be debt-free clearly showing me how the process works. Thank you very much, now have extra money for me to save and spend on my family. Thank you.

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    StaffTransparency

    Reviewed Nov. 6, 2020

    I was really happy with the service and the transparency that they provided for me. Everything was explained to me twice by two different people just to make sure I understood. They were understanding and wanted to make sure they helped me get the help I needed.

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    Staff

    Reviewed Nov. 6, 2020

    Each representative I spoke with was knowledgeable and answered all my questions. Put my mind at ease that this was the right process for me. They walked me through each section and made sure I fully understood how the program worked.

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    Staff

    Reviewed Nov. 6, 2020

    Everyone I spoke with was fantastic. The help was amazing... So happy to be a part of the National Debt Relief family. It was nice to work with someone who was in a great mood and happy to be working to help me out of my debt situation.

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    Staff

    Reviewed Nov. 6, 2020

    I was really dreading having to take steps to start this process. My experience with National Debt Relief was very efficient, welcoming and most of all understanding. It is such a relief that I will have these people on my side throughout this process.

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    Customer ServiceStaff

    Reviewed Nov. 6, 2020

    My rep called almost immediately after I inquired on my options. He was extremely professional, personable, and helpful in explaining my options and helping me make the right decision for me. Having to take advantage of a program like this is never easy, but my rep certainly made it feel easy.

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    Staff

    Reviewed Nov. 6, 2020

    So grateful for Erica's hard work to help me get started on my journey to debt relief. She was kind, genuine, super smart, & straight forward with me from the very beginning. This year has been indescribably awful but, now I have hope for the first time that there is a light at the end of this year for me.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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