National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,874)
- (5,517)
- (1,363)
- (596)
- (503)
Popular Mentions
- 4,922,678 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,922,678 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 29, 2021
National Debt Relief has been good. The program for my credit card debt is estimated to be one year and a half long and I am still in it. They keep me updated and it's super easy. Their reps are very helpful.
Reviewed Jan. 27, 2021
When I first enrolled in the program, everything sounded amazing. They try to negotiate 50% with creditors, you pay 2 small payments a month (depending on your debt) and of course any hardship you are having will be accommodated by them. First off, they tell you 4-6 months is the average time to start reaching settlement, and it took almost 10 months for me. I figured there were going to be customer fees of some sort which I saw monthly. It was nothing though. However, I checked my statements last night as I should’ve been doing this whole time and found out that at one point more than 25% of my dedicated savings was taken out for a “customer fee.”
As a 23 year old who enrolled as a waitress and works really hard for every dime, that brought so much frustration and confusion to the table. They did NOT mention a huge customer fee upon enrollment nor can I even find it in any of the emails I marked as important upon enrollment. If anyone told me that 23% of your enrolled debt will be paid to us, I would not be enrolled. With that being said, beware new clients. It sounds like a perfect plan in the beginning, but they WITHHOLD IMPORTANT information from you and then later on you are hit with huge customer fees that drain your entire “dedicated savings account.” Beyond disappointed. I will let all of my friends and family know.
Hello Ms. Christine,
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 23, 2021
Excellent and timely. My representative was very knowledgeable and knew the right avenue to go. He made the process quick and easy. No fooling around, he was straight to the point and sugar coated nothing. I like straightforward and honest representatives.
Reviewed Jan. 23, 2021
We are satisfied working with National Debt Relief at this time to help us wipe the slate clean during this Pandemic. The staff are all very Professional and caring to understand hardships. They help guide and teach you to budget yourselves and clear out years Of Credit Card debt while maintaining your dignity. They take the stress and worry out and the program is working to assist us even at this most stressful time.
Reviewed Jan. 22, 2021
This company is very good at answering all your questions and making sure you fully understand what you are about to embark upon. They make you feel comfortable and not embarrassed about your particular situation. I would highly recommend this company for any who are dealing with hardship and trying to get debt under control.
Reviewed Jan. 21, 2021
I had a lot of credit card debt and a family member recommended National Debt Relief. Everything went smoothly with the reps. They were very helpful and they provided all the information that I needed. The payment plan was great. It was what we needed and we're almost at the end. We're within a year now of our payment plan. Since working with NDR, it’s a little less stress monthly. It’s just one payment.
Reviewed Jan. 21, 2021
I am saving money per month and paying down my debt faster than ever. Tatiana T. was very helpful during the entire process. Can’t wait to fast forward to 4 yrs and be debt free!! What a wonderful feeling that must be. Thank you for existing to help people, National Debt Relief!!
Reviewed Jan. 21, 2021
Duane was on top of it. He did a great job getting me enrolled. I highly recommend National Debt Relief. I'm really looking forward to being debt free. Thanks National Debt Relief. I'm so glad I chose them. I recommend it to you.
Reviewed Jan. 20, 2021
My agent was very helpful and made me feel like everything was going to be ok and that I was in very good hands. I feel so much relief after talking with him. I'm glad to have all my stress and worries of my debt all in one place so I can finally get everything paid and start on a clean slate. I'm so glad I called to have my debt resolved. Best decision I've ever made!
Reviewed Jan. 20, 2021
Rachel M. helped me with all of my questions. If I have any more debt in the future I will certainly use National Debt Relief. The customer service was just amazing. She was super nice and very understanding of my issues.
Reviewed Jan. 20, 2021
Finding National Debt Relief has been an absolute dream.. The amazing reviews you see everywhere are valid. Every time I call with a question, the team assists me in a kind and professional manner. NDR is helping me tackle my debt - we are chipping away at a new goal every month. I am so thankful to have found NDR.
Reviewed Jan. 20, 2021
The reps were helpful. They explained the program to us so that we understood it and they answered any questions we had. It's been simple and easy with NDR.
Reviewed Jan. 20, 2021
My experience with National Debt Relief has been extremely positive. They are professional, trustworthy and friendly. They understood my situation and took the time to listen to my concerns. They provided clear explanation of the process and answered my many questions. I'm grateful for them and excited to be on the road to becoming debt free. Thank you National Debt Relief.
Reviewed Jan. 19, 2021
It been Great, everything gave been given to me in detail. And anytime I have a question or concerns I call and they have an answer, and I am pleased. Great customer service as well. The Experience has been Awesome.
Reviewed Jan. 16, 2021
If it wasn't for National Debt Relief I would still be in a whole. They definitely helped me pay off my debt and was easy and convenient. They worked hard to get the credit cards to settle for good amounts.
Reviewed Jan. 16, 2021
I had called several months ago to inquire about your program but was working on another angle as well. It fell through. I enjoyed Michaels personality and his professionalism. I called him back and enrolled. He explained everything that I would need to know. I was just great and I think this will help me get on the right track.
Reviewed Jan. 15, 2021
Helped and guided through very swiftly and understandable! Each call was helpful and each person had the sufficient amount of knowledge to help me with any questions I had. I would say the process was very easy and comforting. As someone who was nervous to try anything with my credit this company made fixing my credit easier than I could’ve imagined.
Reviewed Jan. 15, 2021
I was relieve to know someone could help me with my finances. The person who helped me was very good at her job and explained everything to me. I am glad for the help and would recommend your services to anyone with a financial problem. Thank you.
Reviewed Jan. 14, 2021
Enrolling with NDR was easy. I liked how the rep gave me the explanation. He didn’t put me in a pressure. He said, “I’ll give you three days. You can go and research. Here’s my telephone number and my fax.” The way he provided all of it was what made me trust them and do it. Everything he did impressed me. I don't think I would survive without NDR. I talked to one of my coworkers and she told me she did it a year ago. She said they're the best. Everything takes a long time but it depends on your budget.
Reviewed Jan. 13, 2021
Called and Roger ** was so helpful. He made me feel comfortable talking about my financial debt. Roger asked me questions and filled out the necessary paperwork so that all I had to do was electronically sign. Thank you so much. This has lifted a huge burden off my shoulders.
Reviewed Jan. 13, 2021
The agent that help me was so sufficiently, he had great patience with me. He went thru the contract page by page, he returned my calls when he said he would, he made me fell like that I made the right decision.
Reviewed Jan. 13, 2021
National Debt Relief is like a headhunter. Until you sign up, you would have that one person and even other people calling. Once your name is out there, they're going to keep calling you. So, once you sign up, then it's whoever answers the phone. It’s customer service. I would just ask and they answered it. They are very helpful like that. They will answer any questions you have. And if they didn’t know, they would find out. The negotiator is a completely different department. So when you call up to sign up, it's very different. They collected all the information. It was easy for me. I didn't have to go through and find whatever bills I wanted to put in the debt relief. They did that.
I'm not done. But for me, it’s costly. What I did not like about it was that they add on. They say it would be X amount of dollars. But then what they do is they say, “Oh, well, we found another creditor that you need to…” So, that will be at a different part of the month and I don't like staggered bills. If I'm gonna pay a bill, whether it's to the phone company, the insurance company, whatever it might be, I want to pay that bill once a month. That's the only drawback.
Every month, money is taken out of your account and they pay X amount of dollars. Let's say you owe $5,000 with Citibank, $500 in Credit One, whatever. They work out a deal with them and then they say, “Well, you have to pay $350 a month.” They give you about how long it would take. Two years, two and a half years. And then they work it out that way. I'd rather have the payments come out one instead of there was one here, one there. They don't just extend it to another payment. And then the payment amount changes. You could pay $20 for six months, and then all of a sudden, it's $80 for the next three months, so you really don't know.
NDR helped until I hit a speed bump. I'm in the middle of a divorce and my husband closed our checking account. I have to postpone the next month, so hopefully, they will be able to postpone it, because I've been postponing it for a few months. It would have helped if I could have stayed on the program. Other than that, I felt very comfortable and safe through the process.
Reviewed Jan. 12, 2021
Everything was explained in detail and plenty of time and encouragement to read over anything before signing and agreeing. I felt no pressure to accept anything without reviewing or taking my time to make a decision. Very friendly, honest and patient service given. It was a pleasure and reassuring to speak and accept a contract with National Debt Relief. Everything was explained in detail and very professionally.
Reviewed Jan. 12, 2021
The enrollment process with National Debt Relief was easy and dealing with their reps was very good. They were pretty thorough and they were fair with the payment plan.
Reviewed Jan. 11, 2021
I am just awed at the way my account was handled and explained to me in detail. All questions were answered in a timely fashion and so I could understand them. These people were very nice and polite to me. Great Team.
Reviewed Jan. 11, 2021
When I first decided to go with National Debt Relief and I talked with the representative, I got a favorable impression of him. Since we've gone with him, we've had very good experience with them. They took our credit cards and then has been working to pay them off. The rep helped us go through and get signed up on a program. He helped us with getting a financial report to establish a savings account to be able to use to start paying our debts off. He was polite and he didn't put down on us. He led us and showed us the direction we needed to go.
NDR was able to pay off one of my wife's credit cards and are working on another one, and was able to pay off one of my credit cards, and hopefully be able to pay off another. They took the harassing phone calls that we were getting and got them to stop, and got creditors to wait on their payments so we could get money to pay them. It gave us an opportunity of being able to set up a fund that we can use to eventually pay off our credit cards and our debts. It has taken a lot of the burden off that we were under. We were to the point of getting a lawyer to file bankruptcy. But this has given us an opportunity to pay some of our debtors back. We made the debts under good face and circumstances beyond our control, it got out of hand. We wanted to pay them back as much as we can so that we have more ease in our minds. If you are needing, National Debt Relief was good to work with, and they continued to try to help and work with us.
Reviewed Jan. 10, 2021
I'm just getting started but I have such a relief of my past failures of making credit decisions. I know that I have been given the Best Help that can come. I didn't try to have bad credit, just over time it became too much to easy have. I have learned my lesson to not give up on the hope you start.
Reviewed Jan. 9, 2021
I was aware of the damage to the credit score and the how things could escalate. However, they led me to believe that settlements would be near 50% of the balances and that they would be at least settled within 4-8 months of starting the program. I am 18 months in and have paid 3,400 in "fees", My settlements have only been around 80% of the balance and whatever extra I have put into my account they have taken as "fees". I still have 1 account that has not even reached a settlement yet. My total amount paid is actually going to be greater than the debt that I came into it with.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 9, 2021
My brother (Kenny **) referred me to NDR because he has had GREAT SUCCESS being on their program for 2 YEARS!!! I was impressed by NDR's great customer service and their ability to asses my debt quickly, Then they were able to tell me the monthly payment I would have to make for how many years to obtain financial freedom! I finally found a sense of relief where I could live my life and not have to worry about living pay check to check!
Reviewed Jan. 7, 2021
Everything about NDR has been phenomenal. Life has become more manageable since I've been working with them. There's only one glitch when at one point I started feeling guilty thinking, “Is this fair thing to do? They’re my son's debts.” The person was a little bit harsh about not declining. But after that, I did decide that I was going to go through with it and every single person I've spoken to has been pleasant, been very thorough and listened. I'm 56 years old and I have to hear things and process it. Everybody's been extremely patient.
Reviewed Jan. 6, 2021
I thoroughly enjoyed my experience with your company everything was explained in a way that I was able to understand clearly. Both gentlemen took their time no rush and very patient with me in making sure I understood everything that was in the contract.
Reviewed Jan. 6, 2021
I went with NDR for some credit cards and some payday loans. It was easy to read the whole contract and the rep was good. He explained everything to me and stayed in contact with me. They gave me the option on how to pay back and how much. They worked out with me and helped me get down to that low payment for that extra money. Keep up the good work, NDR.
Reviewed Jan. 5, 2021
Updated on 08/21/2024: National Debt Relief seemed to be the closest one near me. And when I called, it seemed to be what I needed. They would try to get me to use the online portal, but I would always tell them I prefer to speak to somebody. And they would help me figure out whatever I needed. My credit score is going up. Right towards the end, I found out that I could utilize them like a savings bank. So, if I needed $100 within the two weeks of not getting paid, I could go through them, and it was very easy to get the money out. Before I knew it, I thought I had another eight months to pay off the rest of my debt, but they came back and were, “Congratulations! You have graduated.” And they sent me the rest of my money that was in my savings account.
Original review: Lamell R. had great customer service along with suburb knowledge of the programs. He answered all of my questions in a way that I could understand it and helped ease a huge decision that is going to better my life.
Reviewed Jan. 5, 2021
Joe was the kindest, most calming person I have had the pleasure of dealing with. The entire process was explained step by step and with great patience! I really needed to take this step and the moment I did I felt so relieved. I thank you all! I must add that a call from another debt help company came in a short time after and they were much more expensive to work with.
Reviewed Jan. 5, 2021
My wife used National Debt Relief in the past, and she highly recommended them. I found that they were thorough. They made sure that I was comfortable with the questions that they asked. They explained the steps and the procedures. I felt reassured. The only thing is there are times when I thought I had signed, accepted or approved a document, and then I would later get a follow-up email or a phone call later saying that I need to sign this document. It would be good if there was a way that I didn't have to do that, or if there was a way that I could just give a statement automatically to get transferred to all the documents that needed to be signed. But other than that, the experience has been wonderful.
Right now, as I'm approaching the next phase from graduating from the program, there seems to be a little challenge getting in touch with the last entity of debt that I have that debt management has listed. Although they are near that 25%, it still seems to be a challenge to get in touch with that third party. Sometimes, reaching those companies can be a challenge.
Reviewed Jan. 4, 2021
I recently lost my job about two months ago. I had applied for unemployment but due to all the folks that have been let go during this time of the pandemic, it's been tough to get any funds from my unemployment office in Texas. So, I was wondering where my account stood with National Debt Relief. Otherwise, the service has been okay. There were a few things that I wish were handled a little bit differently. I had submitted all the paperwork and whatever was asked of me for one of the debt consolidations. The company's been pulling money from my account and I want to know where that money is.
Reviewed Jan. 4, 2021
National Debt Relief seemed to be knowledgeable and know what they are doing. It was good at first. But when I lost my job and other hardships came on, I couldn't afford the payments anymore. I'm still enrolled in the program. I just got to figure out which direction I'm gonna go. Everything else worked out fine. If you get in the same position as I am, NDR is a good option for you to use.
Reviewed Jan. 3, 2021
I liked how this was a relatively quick setup. It really wasn't a short as I thought it would be. The whole process took about 45 minutes but I got qualified and set up with a helpful plan to eliminate my debt and I am grateful for that.
Reviewed Jan. 3, 2021
Mr. James ** was great. He was Very patient with my ignorance they this enrollment process.. He made it super fast and easy. He explained the very thing I needed to know and what to expect in the upcoming months. I love it so far!! Highly recommended.
Reviewed Jan. 3, 2021
We’re doing kind of tough right now because we’re in the pandemic, and National Debt Relief has been vigilant in taking a payment out of my bank account every month. I assume that there is progress, though, because they’ve been taking the money.
Reviewed Jan. 3, 2021
National Debt Relief has been doing a great job. It was pretty simple to enroll with them and everything went smoothly. I was able to collect all my debt into one chunk and then pay it off. I was also able to get settlements lower than what the balance was. The negotiator was really firm and fair. They're really great people to work with. They're very quick, easy and very responsive. They really make you feel like they’re there for you. I'm very comfortable with the amount I pay. I've already had two creditors resolved already and I'm pretty happy about that.
Reviewed Jan. 2, 2021
I got in over my head with credit cards and I couldn't save enough for my taxes, so I decided to work with National Debt Relief. It has taken a little worry off. I'm still tensed about it, but it has helped. Now, I can put the money aside each month for my state taxes. Their service has been good, so far, and I'm pretty happy.
Reviewed Jan. 2, 2021
Everything with the National Debt representatives was good and really smooth. I haven't really heard from them lately, but so far, so good.
Reviewed Jan. 1, 2021
I got too much credit card debt. I couldn't pay it off. National Debt Relief was the first company I called, and I really liked the way that they were handling it. It was very easy, very simple, and things worked out really well. I sent them all the stuff that I needed and that I was due, and they told me to stop payments, and then they negotiated with the banks. I'm still in the program. It's definitely helped me be able to save a little bit more money. I can't use any credit cards or get new ones, but it enabled me to better budget myself. My credit score is slowly going up. National Debt did a good job at lowering my rates.
Reviewed Jan. 1, 2021
National Debt Relief helped get us on track. We'd get an email from them saying where we were at and then would ask us if we'd agree. We are almost done and we've paid off almost everything. We're working on our last credit card. There's definitely less stress and then we've been able to be better about our spending and our budget. We've been happy with everything so far.
Reviewed Dec. 31, 2020
Our help we got was tremendous and I feel terrible I can’t remember who helped me. Explained in great detail. Was very kind and answered my many questions. I look forward to knocking this debt out with the thanks to NDR.
Reviewed Dec. 31, 2020
Very new to this. However the Customer Service Rep we had was extremely professional, compassionate, answered all our questions, went over all contracts. As a new customer we still aren't sure how this arbitration with our credit holders will turn out, but so far we are extremely pleased.
Reviewed Dec. 31, 2020
National Debt Relief has been a Godsend to my husband & I. We always intended to pay all of our bills & to pay them on time as much as possible. But life happened & we became severely behind. So much so that we were becoming despondent. Finally we realized we had to do something so I called National Debt Relief. Their customer service agents have always been easy to talk to & quick to respond. I'm sure I ask some foolish questions especially initially, but they have always been super easy to talk to! We didn't accrue all our debt overnight & no this whole debt relief process does not turn on a dime. It does take patience. But stick with it. It's been a huge, MASSIVE relief to us.
Reviewed Dec. 31, 2020
When signing up with National Debt Relief, I just had to fill out some stuff online and then talk to them on the phone. I had to give them all my account information and then they worked out a payment plan for me. I told them what I could afford and they figured it out. I do a bi-monthly payment to them. Also, they always tell me to call them if I can't make a payment and they'll figure something out for me. They have offered COVID relief if I need to stop payment for the time being or whatever. Fortunately, I haven't had to do that.
National Debt Relief communicates with me once a month with my statement. Whenever they have communication with my accounts, they call and verify before they do anything. I'm almost done now. It was a two-year plan. I just have one other account that I'm paying on. Overall, I'm really happy with the program. It has been super easy and positive for me and it relieves a lot of stress and anxiety. I'm not living paycheck to paycheck now to pay my interest.
Reviewed Dec. 31, 2020
National Debt Relief has been pretty good. It’d be nice if I didn’t have to take so many calls, but that’s the way they do it. I’ll have to put up with it. As far as my progress, some cards have been canceled and they’re paying on them.
Reviewed Dec. 30, 2020
I needed a debt relief. I was in a lot of debt. I didn't qualify for any other debt solution. National Debt Relief has been able to consolidate a lower down payment for a few of my credit card. When we initially started everything, the consultants were very helpful, trying to get everything I needed for me, and they kind of took everything from there. They touch base whenever they reach kind of a deal between the credit card company or when they needed documents. Working with them has been impacting my life positively because it's been helping me with my debt. That has brought a reduction of stress and anxiety in my life. I would recommend National Debt Relief because they're efficient in what they do, they're on top of customer service, and they have helped reduce my debt.
Reviewed Dec. 30, 2020
National Debt Relief seemed willing to work with me the best way and the best terms. They contact me when needed, and very concise and direct. Using the online dashboard, I can monitor my payments and the progress of the program. Everything seems to be close to the schedule that we discussed in the beginning.
Reviewed Dec. 29, 2020
I was unable to make the minimum payments on my credit cards so I did a search online to see what I could do. National Debt Relief popped up first so I gave them a call. Everything was easy and everyone I talked to there was real nice. It'll still be about another year before everything is paid off but they have already settled debt with all but one credit card company. They helped to knock down more than half of my debt away already and every month, I don't pay as much as I would have to on minimum payment.
I am happy with the process. They do all the work then they give me a call when they are done settling the plan. I've been usually happy with what they've done. They've saved me a lot of money and it's going to make it possible for me to get a bigger house in a couple of years here. They set me on the right track with a good credit. Everything’s worked out perfect for me. I had a few friends that wanted to know how I did it and I recommended them to call there. NDR can help them out too.
Reviewed Dec. 29, 2020
National Debt Relief has taken care of any issues I've had. It's smooth sailing so far. I have a little extra money.
Reviewed Dec. 28, 2020
The experience of signing up for debt relief was pleasant. The agent explained everything so I could understand. He had to go over some of the details with me cause I didn't understand. He was very patient with me. I would recommend him to everyone.
Reviewed Dec. 28, 2020
I was trying to get my debt paid in order and as quickly as possible. I went with NDR and it's been great so far. They scheduled my payment according to how much I'm able to pay each month. If I've had any changes, they've readjusted everything to still be on time on everything else that follows. I've been able to pay off a few items and they've facilitated that.
Reviewed Dec. 28, 2020
I heard the ad on the radio and I called National Debt Relief, and they were very nice to work with and just explained things. They could explain things a bit better because we got a little confused at the beginning. But other than that, they've been good to work with. You get one person who is your advocate, and that person seems like they know a bit and you can reach out to them. But if it's just a day-to-day kind of customer service, trying to figure out what's going on or all your details of what's to come yet, they lack on that department because you wonder a lot about what's going on with your debt. I'm set up for three years, and then these are the terms, and this is what would happen. And then, when you get into a little bit, they almost change their story and, not that you're going to be in it indefinitely, but you don't see as much light at the end of the tunnel because their details seem to change.
Reviewed Dec. 27, 2020
NDR worked with me on my payment. The rep was perfect.
Reviewed Dec. 26, 2020
My debts were getting out of control and I did not want to file for bankruptcy. This was my best option after doing research. Based on all of the consumer reviews and Better Business Bureau reviews, I decided that National Debt Relief would be the best one to go with despite them being the most expensive one. Supposedly, they are quickest way to resolve these debts. Everything comes with a cost and if you want good service, you have to pay for it. National Debt Relief has the reputation and the credibility with the creditors and with the larger banks that they are able to successfully have better settlements. That alone is worth the cost.
The process was seamless. It was initially in the beginning of the pandemic so everything was up in the air but the rep was very helpful. She took her time to explain everything to me step by step. I had a million questions for her and she patiently answered all my questions. We didn't discuss any settlement numbers. No one can tell what that's going to be until you're settling with the creditor but we did a financial analysis and came up with a number that I thought I would feel comfortable with and that's what comes out of my checking account every month. There were six creditors on the plan. One is paid off and two are in a program already where they are paying monthly. One of my surprises was the 20% fee of the total debt that they collect. I was not aware that they would go that high. But at the end of the day, I'm still saving more than 50% on average on each creditor so it still works out.
The process has been very clear too. For the two settlements that I've done, it was done by a text message where I got a message saying "We have an offer from the creditor. Would you like to accept it, yes or no?" It's easy. I'm able to manage my finances better since working with National Debt Relief. I'm able to save more. The fact that I provided a phone number and address for the creditors to contact them directly is great because I have not received a single phone call from anybody. My credit score has gone up too. At least for the debt that I had settled, it was written as paid in full monthly, not the full amount. Overall, National Debt Relief is a great company. I'm very happy that I went with them. The account managers are very friendly and very knowledgeable. They work with you. They're open to making things as smooth and easy as possible to benefit the debtor.
Reviewed Dec. 25, 2020
I'm halfway through the program and it's going good. I've been paying every month so I know it's going somewhere but I would like to know how close I am and hear some numbers because my credit score is not going any higher right now. I'm sure it will happen in the future though. There's 100% availability for me at any time of the day and when I do call, they're always super helpful. It's more about me not calling or checking online.
Reviewed Dec. 24, 2020
I am a teacher and I live paycheck to paycheck. I have always had a high Credit Score; 770, until I had a medical leave of absence and mounting medical bills. I either was going to have to declare Bankruptcy or get help. National Debt has settled 4 of my 5 Creditors debt. I will be back to good credit AND will have a savings again in at least 11/2-2 years!!! I have hope again!!! Thank you National Debt!!!!
Reviewed Dec. 24, 2020
The person I was dealing with was very good at his job. Very pleasant. Did not pass judgment and explained things so I could understand. He was very helpful. Still a little nervous about the situation but I know this is a good thing.
Reviewed Dec. 24, 2020
Adam E. Is a good communicator who has the compassion that he extends in conversation. He comes across like a friend. It's a hard time, terrible hard time, yet he's extending to me a life rope to keep myself out of legal actions. Thank you for your service.
Reviewed Dec. 24, 2020
National Debt Relief is replying to the individuals that I had credit with to negotiate a price so they can pay it off for me. They certainly keep me informed of what's going on and give me opportunity to yay or nay before they do anything so everything has been quite nice. I’m about 30% along the way and my credit has gotten better. They did take a lot of stress and anxiety away from me having to personally deal with my creditors. Everything we did from the start and that they said that would happen happened that way. I had one creditor trying to make it difficult for us but at the same token, we stuck with our guns with what they told us to tell them and eventually they vanished.
Reviewed Dec. 23, 2020
Very experienced and professional staff. Wouldn’t recommend to friends and family! Very easy to understand. They Explain things very well and are good that letting you know the best option for you to take. They make it seem like you are part of the family.
Reviewed Dec. 23, 2020
I have a lot of pressure about my Credit cards debt, before I contact National Debt Relief. But thanks for help from National Debt Relief I can see positive in my Future. Now I'm Relief and can sleep better. Thank you.
Reviewed Dec. 23, 2020
Best service ever. Everyone I been talk are 100% professional, helpful and the peace of mind is wonderful. I’ll be free debt just in a couple of months. That’s awesome. Finally I can breathe my money. It’s not going to the toilet anymore. Thanks NATIONAL DEBT RELIEF!!!!
Reviewed Dec. 23, 2020
This is my second time working with NDR and so far, it's been good. Enrolling was super easy. There was no pressure. I had to do it because I had been out of work for a while. It was getting tougher to pay my bills. I knew if I called them, it would make my bills lower and it would be easier to live. If you find life is a little too hard money-wise, NDR will definitely help take a load off.
Reviewed Dec. 22, 2020
Compliments to Nicole ** & Paul **. Both reps. were Understanding & Patient. Both Educated me on how NDR program will help me get out of Debt. Nicole quickly responded to all of my E-mails & Paul Patiently walked me thru the WELCOME.
Reviewed Dec. 22, 2020
I would recommend National Debt Relief. They have been taking care of my debt and it's working out well. I don't know how much it's costing me but I know it didn't cost me as much as it should have so it's fair.
Reviewed Dec. 22, 2020
National Debt Relief is always pretty transparent with me. The dashboard on the website gives me a good indication of where I am in the program. Everything is pretty straightforward. I don't have too many questions. If I need to get something removed, or get an account added, whether calling in or putting in a service request, it’s fine.
Whenever I talk to any of the consultants, it is just verifying, “Hey, do I have the right person? Do I have the right information in front of me?” Then, if I have any questions, they always ask, “Hey, do you have any follow up questions? Are you sure I answered this question in its totality for you? If you do think of a question, definitely give us a call back. Feel free.” That's always good to know that folks are willing to help you. Sometimes, whenever you talk to someone from customer service, or a consultant in general, it kind of seems like you're just another number. They try to get you out of the way, but that's not the case with the experience that I've had with National Debt Relief. They should keep doing what they're doing. They are really welcoming. Kudos to them.
Reviewed Dec. 21, 2020
The only time I really received great customer service was with my very last call. It took 4 requests and calling to finally get a supervisor of which he did not solve anything. The girl I spoke with last week, was very helpful and very nice. I wouldn't recommend NDR to anyone.
Thank you so much for your feedback. We’re very sorry to hear about your experience, and we’ll be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
Reviewed Dec. 21, 2020
Our debt Specialist, Bruno **, was top of the line explaining every single detail concerning our debt situation. He presented all of our alternatives in the most professional manner. There were always somebody to take care of your doubts and questions.
Reviewed Dec. 20, 2020
The representative seemed very knowledgeable and very polite. The program was explained well and it seems to be working well so far. I look forward to the day when all my debt will be eliminated. I say job well done. Thanks so much.
Reviewed Dec. 19, 2020
It was quick and easy and the representative was clear when explaining how everything is going to be taking place over the course of the loan and it'll be great to be finished with all my debt and be free and clear.
Reviewed Dec. 19, 2020
Our experience with you has been excellent to this date, and we hope to continue to build a great repertoire with you. It's great getting emails when it's time for creditors to be paid. Thank you in advance.
Julie **
Reviewed Dec. 18, 2020
I spoke with Jordan initially and he was very understanding and helpful with my concerns. I truly appreciate the respect and help I got and continue to get during this time. It took me a while to ask for help and when I finally did, I was tired of struggling. What a huge relief I feel now.
Reviewed Dec. 18, 2020
National Debt Relief was very helpful. The representative was knowledgeable and helpful as well as kinda courteous. She went over every detail in depth about the program and answered all questions I had. The representative also made me feel very comfortable with the program. I strongly recommend National Debt Relief.
Reviewed Dec. 17, 2020
I’d like to give a shout out to Shawn ** who helped me finalize my debt relief plan and make it suitable for my living expenses and where I am in Life right now! So I highly recommend National Debt Relief to help out during financial hard times! They are Awesome. :-)
Reviewed Dec. 17, 2020
Had great experience with agent, Bruno very kind man and was willing to listen to my dilemma and helped me. The transition from drowning in credit card was very stressful, now it is huge relief to know your agents and organization has helped me. I can sleep better at night.. Merry Christmas????
Francisco
Reviewed Dec. 17, 2020
Extremely helpful, knowledgeable and I'm so grateful for the help. They go above and beyond to help people in their time of need. Everything was explained to me very clearly and understandable. I am so glad my friend had the same exceptional service and was able to recommend National Debt Relief to me.
Reviewed Dec. 16, 2020
Making this decision was not easy for me, but once I called Steven B. explained in detail the process on how to figure out which program was right for me. He took his time and assured me that I was in good hands, and he made me feel better about my situation. Professional, honest and great Customer Service. I'm glad I made the call. Thank you.
Reviewed Dec. 16, 2020
I have been very please with National Debt Relief. They have settled several of my account already and continue to work in my behalf. I would probably like to hear how things are going with creditors more often. I would gladly recommend anyone to look to National Debt Relief to anyone who is experience financial issues in their lives. I know that I sleep better at night.
Reviewed Dec. 16, 2020
I contacted NDR to help with past due credit cards due to the corona virus and the loss of my job. They were respectful and willing to help. The process was pretty fast and pain free. I am happy at this point as I have just begun working with them. I will update as this process progresses.
Reviewed Dec. 16, 2020
I found myself alone with debt. I went online and ask for top debt consolidation companies and yours was number one.. I called. From the start I received help. I was so nervous but your company employees helped me and I found myself in Mark ** care for guiding me through the steps and with respect subsequently led me home with you. He is such an assent as were your initial contact phone pros. I feel very satisfied that I am in good hands and feel at any time I can be in touch. Thank you for such well informed educated people I had pleasure of starting this journey with.
Reviewed Dec. 16, 2020
NDR has taken charge of my debts and resolved many of them a lot quicker than I expected. The accounts were settled at less than 1/2 of the outstanding amounts. Thank you NDR. I couldn’t ask for anything more. I would highly recommend their services.
Reviewed Dec. 16, 2020
Jose was wonderful. He helped with everything I needed. We couldn’t be happier with the result of today’s interview process and help with our credit issues. This will definitely get us back on track in our lives. Bankruptcy is not what we wanted to do. Thank you for all your help Jose R, you sir are wonderful in the way you are kind and understanding.
Reviewed Dec. 16, 2020
The supervisor was very patient with me. He took his time explaining to me all the questions. It took a long time but we got to finish. I hope This is very helpful to me and I know it will be great for others like me. Thanks again.
Reviewed Dec. 15, 2020
So I called on 12-14 and talked to a representative named Kelly. She was incredible! So helpful in explaining the offer settlement and my options going forward as well as advice in paying off my remaining debt. All my experiences calling into your customer service has been positive but Kelly was the best representation and experience I have had.
Reviewed Dec. 15, 2020
The two ladies I spoke with help me get my debt taken care of were amazing! Very informative and helpful in answering all questions I had! Thank you so much for all the kindness and helpfulness in helping me get this taken care of!
Reviewed Dec. 14, 2020
John ** was an AMAZING help. He explained thing well, was patient, empathetic, and had a great wealth of experience and knowledge. I learned a lot of about my situation, what I can do, and feel so relieved with going with this path after speaking with John. Thanks!
Reviewed Dec. 14, 2020
Kester was very professional and thorough. I am pleased and with my decision to go with National Debt Relief and look forward to a resolution of my outstanding debt. If asked I would recommend this program to anyone with similar circumstances.
Reviewed Dec. 13, 2020
Boris is the best! He is knowledgeable, friendly and non-judgmental! Very helpful and strives to get a client the best plan possible and workable. He gave me his direct line and is willing to answer any question! Thank you for having him as the first point of contact!
Reviewed Dec. 13, 2020
Best advice I got and great help for everything. Explained everything, and really helpful with all my questions and went step by step with all the forms. Very patient with all the time that he spend in the line with me and went over step by step.
Reviewed Dec. 12, 2020
My experience with Tangela was enjoyable and very professional. I enjoyed talking to her. She was patient with me and my 500 questions. If the program is as good as this experience, I'm looking forward to working with y'all!
Reviewed Dec. 12, 2020
If anyone is really serious about getting their debt under control just call National Debt Relief and they will find out as my wife Ellen and myself did that the telephone call that we made was the best move that we ever made. We were just making minimum payments and never made any headway in getting our debt out of the way. NDR made a plan for us to pay our creditors and actually have some money at the end of the month to live..
Reviewed Dec. 12, 2020
Dylan ** was patient, kind, and very informative. He patiently answered all my questions and was very personable. He was very professional and understanding. He was supportive of my choices and encouraging with his words. I would recommend NDR and Dylan to my friends who are also struggling with overwhelming financial difficulties. Thank you!
Reviewed Dec. 12, 2020
National Debt Relief was very easy to work with. They were very helpful and got me approved and my account set up in a timely manner. I was very pleased with my representative and would recommend their service to anyone with unmanageable credit card debt.
Reviewed Dec. 11, 2020
Great customer service experience, Mr. ** took the time to answer each and all of my questions in a properly and professional matter. Highly recommended for all of your debt relief services. Keep up the outstanding work. Thanks for having the quality time for listening and responding to my doubts, questions and concerns about my debt progress with National Debt Relief.
Reviewed Dec. 11, 2020
I have recently fallen on hard times, as many of us have. Dean was understanding, very professional and walked me through the process step by step. Very straightforward terms and no hidden fees. Many of these debt resolution companies drown you in fee on top of fee. I did not find that with National Debt Relief. Thank you.
Reviewed Dec. 11, 2020
I worked with Eric ** and was very satisfied. I was leary about entering the program and asked him to call me back in a week. Instead of pressuring me, he gave me the space to think about it. Then when I decided to enter, he jumped in and quickly made it happen. So pleased with his Customer Service!
Reviewed Dec. 11, 2020
My experience with Steven ** was great. He was thorough and patient with me. Mr. ** and National Debt Relief have taken a burden off me and I will recommend him and National Debt Relief to my friends and relatives.
Reviewed Dec. 11, 2020
Great options and worked with me. I can breathe a sigh of relief. They were able to work with my budget and get me the best options. I'm glad I found this option. It will be a great way to start the year out right.
Reviewed Dec. 11, 2020
When working with both individuals on my case they were extremely helpful and the process was quick and easy. I am very pleased with my experience with NDR at this time. I look forward to getting out of my debts with the help of this wonderful team.
Reviewed Dec. 11, 2020
Excellent agent assisted me in entering the program; Al **. Professional and courteous at all times and patient! Took time to explain the program and made sure I understood the entire process and program. Supporting information and client success kit was described and I will take advantage of all of it!
Reviewed Dec. 10, 2020
My case manager Yon ** was extremely helpful and professional, and I’m grateful he was able to assist me with my case. Worked quickly with my pre-approval process for consolidation of my debt, and giving me a reasonable monthly payment.
Reviewed Dec. 10, 2020
Great experience dealing with the representative! The way of exhibiting customer service is praiseworthy and appreciated. I want to recommend to other friends to contact National Relief program to get out of the financial hardship. Hope the process will go to the positive direction.
Reviewed Dec. 10, 2020
I spoke with Steven and Taylor and they both were great! Very professional and knowledgeable regarding National Debt Relief. I’m always happy to speak with professionals like those 2 individuals. Thank you!! I’ll refer others to the company based on customer service alone!
Reviewed Dec. 10, 2020
Anwar led me through the most professional interaction of my life! What an outstanding guy. I'm so thankful to have a way out from this mountain of debt. I'm so glad I took a chance on NDR to rescue me from years of frustration. Many thanks to you, Anwar, and your team.
Reviewed Dec. 10, 2020
Michelle ** is truly a gift. I was entirely terrified of this process but with her detailed explanation she made this experience painless. I am truly thankful for the access to this program to know that I do not have to be in this alone.
Reviewed Dec. 10, 2020
Fees are always an annoyance with ANY auto billing relationship - additional fees added to the verbal agreement of 20% of the amount of debt enrolled - don't make National Debt a positive experience - more like an unprofessional debt collection service than a professional Debt solutions company.. Especially in the current environment .. and at this time of the year?.. Just really makes me feel sick to my stomach that I got involved sometimes... but I try not to think about it and just keep moving forward. Just sayin!!... Ho Ho Ho!..
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Dec. 9, 2020
My Representative was Micah ** and he was very helpful and not judgmental at ALL. He was very polite and let me ask all the questions I needed to. He never made me feel foolish or acted like I was crazy for getting me into the spot I was in. He reassured me every step of the way.
Reviewed Dec. 9, 2020
The representative that I spoke with was able to walk me through the whole process. All my questions were answered and the process was explained in detail. I researched which company had the best rating and this company was rated number one. This is a company that I would recommend to friend or family.
Reviewed Dec. 9, 2020
Paul walked me through every step of the program page by page. He made sure that I was comfortable and understood everything. I honestly, wish I would have done this sooner. I am so grateful for the time, understanding and detail that I received.
Reviewed Dec. 8, 2020
I had a wonderful phone call with Manwa earlier! She got me completely set up in less than a day. I’m extremely excited for this process to start and I honestly couldn’t be more grateful. I just wanted to personally thank her for all she has done for me!
Reviewed Dec. 8, 2020
Got started with yall today and the person I talked to was very polite and helped me get through the start up process with ease. Explaining to me everything that I need to know and patiently answered all the questions I had. Can't wait to be Debt free.
Reviewed Dec. 8, 2020
I just want to thank everyone who’s helped me get started to becoming debt free. They have been extremely professional and knowledgeable. Thank you so much for all of your help, advice, and patience. Extremely appreciative for everything that you all are going to do for not only me but me and my children. Being a single mother has been hard but I feel like I can finally have a breath of relief knowing that I have you on my side helping me out.
Reviewed Dec. 8, 2020
This experience has been easy and painless. They have helped me exponentially! I can now focus back on my life and my family. Instead of worrying about how and where to start paying off my debt. I couldn’t have done it without them.
Reviewed Dec. 8, 2020
Jose ** was very helpful. He helped decrease my anxiety and found a way to alleviate my concerns. I appreciate that there is a company that is here to assist people who are truly in need. I hope everything continues to work out.
Reviewed Dec. 8, 2020
Dylan, my consultant who helped me get singed up was more than understanding and showed great care for me as a person. I felt as if I wasn’t just another number to someone! He is a great asset to NDR!
Reviewed Dec. 8, 2020
Had no idea such a level of relief was available to me! Very pleased and appreciative of the time, attention & patience Boris showed me, and how smoothly the process went. Only one technical hitch, the POA/Agreement to Speak... on my behalf, I clicked on the form but it did not become clickable/printable/signable, which I just wrote (emailed) Boris about. Perhaps it's my phone, though all other functions went thru, or might I have to print, sign & send back to you by surface mail? Thanks so much!
-Paul
Reviewed Dec. 7, 2020
I feel a weight lifted! I’m so excited to work on my credit. Thank you Isaac for having patience and helping me through this. You didn’t make me feel embarrassed for the debt that I had.
Ashley
Reviewed Dec. 7, 2020
Ezekiel ** was an amazing consultant who supported me with my application process with patience, kindness and understanding to my personal hardship. The support he provided will allow me to meet my responsibilities towards becoming debt-free. Ezekiel explained the process clearly and provided the tools and resources to be successful. His service will be appreciated in the many years to come.
Reviewed Dec. 7, 2020
National Debt Relief was easy to work with. Great support and overall explanation of how the process works. They explain everything in great detail and make you feel in good hands. It's a great way to reduce your debt. I would recommend this company to anyone looking to reduce their financial debt due to a hardship or from just falling behind and wanting to get out of debt.
Reviewed Dec. 7, 2020
Great job. I was using another service that told me they couldn't help me unless I came up with a lot of money to offer a large settlement. She laughed when I questioned this and I told her I was going to call other firms. Thank God I contacted National Debt Relief. Within 15 minutes, I was approved and matter getting resolved. Felt so relieved. I definitely recommend them. Fast, courteous, professional service. Thank God!
Reviewed Dec. 7, 2020
I am new to this and so far very happy with there service they offer. The staff is great and I trust them to do a good job with my credit card problems. Everything is all set up and will see how it goes with them. Thanks so much for helping me. :)
Reviewed Dec. 5, 2020
Applied for Debt relief after reviewing high interest loans. Realizing I would be paying thousands more than the debt I was struggling with. I received a call from Representative Jennifer, who was very knowledgeable and explained the process in detailed. She made me feel comfortable with my decision. Afterwards I felt like a huge load was lifted off my shoulders.
Reviewed Dec. 5, 2020
We are excited to be doing this program. Owen ** our "person" our consultant with the company, I know I truly admire him for not giving up on us. He kept in contact almost 3 weeks after we decided not to have anything to do with NDR. Owen is great and personable, he was persistent yet patient. I know we could be friends outside this program for sure. Thank owen.
Reviewed Dec. 5, 2020
The process went very smoothly. Specialist was very informative. The E-Sign process was very thorough and communication was clear. I would definitely recommend National Debt Relief to family and friend who have nowhere else to turn for debt relief in these times we're in today.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Dec. 5, 2020
I worked with Chris ** and he explained the process and made me feel good army decision to do this. It help that he told me his personal experience about being in the program himself. Very experienced people working to clear debt.
Reviewed Dec. 5, 2020
Tasha was extremely helpful and gave a comprehensive overview of NDR services. She helped to understand the financial benefits of a debt relief loan and eased my mind about starting this process. I feel like a weight has been lifted.
Reviewed Dec. 5, 2020
Peter ** provided excellent services. He was very patient in the process. He explained every detail of the debt consolidation process. I would highly recommend this service to anyone that requires assistance. The contract was easy to read, also, the fact that a lawyer represents you in case of unethical behavior from creditors is a great advantage.
Reviewed Dec. 5, 2020
Very insight and meaningful conversation to help understand finances and become financial free with no burden at all. I feel a lot better now that those bills are out the way. I can now look to a better future when dealing with my financial needs and assisting my family. A weight has truly been lifted.
Reviewed Dec. 4, 2020
Both agents were great at their jobs. Love the personality, definitely made me feel comfortable. They both sound cute so that’s hot and a plus lol. Thanks for all your help. Very genuine, kind and respectful. Calls were crystal clear. Agents were able to clarify everything for me, extremely happy to pay off my debt, goals!!
Reviewed Dec. 4, 2020
Jay was very professional explaining step by step. He kept checking in with me, told me about negotiating with the companies that I owe and would recommend my family and friends. It’s a great company that’s why I called so I can get help.
Reviewed Dec. 4, 2020
My case manager at NDR was highly professional. He explained the entire program's process to me and set realistic expectations. He even walked me step-by-step through the document signing procedure. He assured me that he would work with all of my creditors personally which gives me great peace.
Reviewed Dec. 4, 2020
Mr. ** was amazing. He made me feel like this whole process ran smoothly and I have full confidence that if I need anything he will be there to assist me completely. Through out the process he made it a point to reassure me that everything we were doing, national debt relief would follow through. Joseph explained the entire process to me so that there would be no surprises as well. From contacting my banks to making payments twice a month; he really knew what he was talking about.
Reviewed Dec. 4, 2020
I had a great experience enrolling in a debt relief program. All of the options absolve to me were explained very well and the enrollment representative was very knowledgeable and helpful. Would highly recommend! I don't know why I haven't done this already!
Reviewed Dec. 4, 2020
I reached out to National Debt Relief and I have to say that my experience with them was absolutely seamless and without any turmoil at all I spoke with Theresa ** and she was understanding, supportive, knowledgeable and reassuring and made me feel 100 percent at ease with a tough situation that I have worried about for many months. I felt so much relief by the end of that phone call. Thank you Theresa and National Debt Relief.
Reviewed Dec. 4, 2020
I called National Debt Relief after years of struggling to get out of debt only to find myself further and further behind. Mr. ** called me immediately after my online inquiry. He was patient, professional and kind. He walked me through the process and explained everything in a way that was easy to understand. I wish I would have known about this program years ago. I feel that there is light at the end of the tunnel and an end in sight. Thank you, Mr. **, for giving me hope and a solution to help relieve some of the anguish that comes with the feeling of drowning in debt.
Reviewed Dec. 4, 2020
Everyone I spoke with was very nice and helpful. l was glad they made it so easy for me to do this. They was nice polite and very knowledge and helpful. I Will recommend them to all my family and friends that need help. Thank so much for all your help. Thanks.
Reviewed Dec. 3, 2020
Such a positive experience on the front end to get started with such an emotionally difficult task. Thanks to Darnell ** for his patience and support. If the process and outcome are as good as the start, it will be a great decision I've made. Thanks to NDR!
Reviewed Dec. 3, 2020
The first person I talked to was Marvo and he was very patient and kind. He explained everything and answered all of my question. I had a very excellent experience with everyone I talked to through the whole process. Everyone was very kind and knowledgeable. They answered all of my questions and was very understandable that I was nervous about the process. So far everything has went very smoothly and I highly recommend them. I had no idea how I was going to get out of debt, but there is finally a light at the end of the tunnel. Thank you National Debt Relief.
Reviewed Dec. 3, 2020
Easy to understand, explained step by step on how the process works. Length of time it will take and the cost along with any other cost will come out of the payment amount. The call was easy and I was able to call back and speak to someone right away with some extra question.
Reviewed Dec. 3, 2020
These two individuals I spoke to, made an extremely difficult situation seem like to new beginning for me. My initial call was with Nickolas **. He was absolutely the very best!! My welcome call was with a very friendly gentleman as well. Considering the circumstance, this could not have gone any better.
Reviewed Dec. 3, 2020
Catina ** was extremely helpful, answered all of my questions, talked through all of my concerns, and was able to help me out directly through National Debt Relief's program with the Debt Negotiation Agreement. I am thoroughly surprised that this company is this great, and I am highly impressed!
Reviewed Dec. 2, 2020
Helpful, friendly, good at keeping in touch and keeping things to a short time. Loved the bonuses and extra help they provide for our family in need. Thank you National Debt Relief for your help in our time of need.
Reviewed Dec. 2, 2020
Mark ** was highly knowledgeable. Explained all my concerns and gave me lots of comfort. I am grateful for the services and to try and resolve debt without feeling the weight of it on me with the high monthly payments of my previous creditors. Thank you!
Reviewed Dec. 2, 2020
Michelle ** was awesome when helping me out. She’s patient and explained to me to understand the process. Everything was in order. I did not have to ask so many questions. Her skills guarantees success. I will recommend her to anyone!
Reviewed Dec. 2, 2020
My experience with NDR was after my husband passed away and the bills began to add up. Catina was so pleasant to talk to and very informative and she had me set up with a DMP in no time! I'm am very pleased with the service Catina gave to me.
Reviewed Dec. 2, 2020
I'm grateful to their team for helping me get back on track with my finances, their payment plans are incredible, and always make sure you don't put yourself in even more debt. I wasn't aware of debt relief other than paying it yourself, but this program is worth it.
Reviewed Dec. 2, 2020
Excellent service...been with them since 1/2020. Resolution of my debt already @30%... Larry service was excellent..thank you. Their service is above and beyond. I had a creditor suing me and they negotiated the debt and now resolved. Now negotiations on other creditors and saving me over $20,000.
Reviewed Dec. 2, 2020
Great customer service and very thorough! Easy set up. There was obligation or push to join the program. Never felt embarrassed about my situation. I feel this program will help me with my debt problems and relieve a lot of stress.
Reviewed Dec. 2, 2020
had a a nice experience with the rep, walked me through everything and was able to answer all questions. Being covered on all angles is a nice feeling, and they went through all that too. I'm excited to be debt free.
Reviewed Dec. 2, 2020
Mr. Boris ** was very helpful and knowable and patience and allow me to ask any question and answered my concern. I will refer National Debt Relief to my family and friends, this will be a great relief for me. Thanks.
Reviewed Dec. 1, 2020
Excellent service. Excellent staff. Very happy in the service your company provided. I look forward in your company getting the help I need in solving my debt and helping me get in better standings with my credit score. Thank you for setting my goals to achieve that.
Reviewed Dec. 1, 2020
My specialist was on top of her game. She knew the answer to every question before I was going to ask it, and even after lol! Tangela made the whole experience a lot more enjoyable while discussing precise information. I consider myself this the best Christmas present of the year.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Dec. 1, 2020
My rep was awesome to work with in difficult times. I really appreciate that he was positive, not shaming in the least, and actually helped me feel good about the process! I feel like I can breathe more deeply now.
Reviewed Dec. 1, 2020
Keith ** was very informative and answered all questions making the decision easier to make. Having suffered financial difficulties due to current pandemic I finally feel some relief and regret for my creditors in having to do this. Hopefully, the program works as deemed.
Reviewed Dec. 1, 2020
Kenny was very understanding with my situation. He was extremely informative and answered any questions I had. While we were on our initial phone call, my daughter was in a car accident. We immediately ended the call. Kenny called back later that night, and I was ready to finish the paperwork, etc, and he called just to see how my daughter was. I appreciated his kindness! I would recommend your company, and especially Kenny, to anyone in need!!!
Reviewed Dec. 1, 2020
This is has been a great experience so far. They were extremely helpful with my situation and were willing to work with me. Everything was explained in detail and all my questions were answered. I definitely recommend National Debt Relief.
Reviewed Dec. 1, 2020
From the very beginning National Debt Relief and its staff have been extremely forthcoming, approachable, professional answering all questions with patience and respect. Some as needed for someone who was deer in headlights trying to navigate concept a/approach that was considered foreign just a month ago.. The mr staff was totally approachable and that was a major factor in my decision to move forward. No regrets. Thank you.
Reviewed Dec. 1, 2020
Bryce ** was who I worked with. He was very professional and accommodated my availability. He made the process seem too easy! Very satisfied with his service. The payments are affordable for me and I can work with that. Your company came highly recommended by a friend who used your services!
Reviewed Dec. 1, 2020
When I first called, based on a letter sent to me, the staff that attended to me impressed me and answered all my enquiries in relations to my fear and gave me the assurances that made me to enrols in the program.
Reviewed Dec. 1, 2020
I had a great experience today with Dan **. When I called, I was sick worried about my debt. Now, I truly feel like a weight has been lifted off my chest. Dan was extremely helpful and able to guide me through each and every step along the way. I cannot say thank you enough!
Reviewed Nov. 30, 2020
Hi, service was great with both Ruben and Robert. Process was simple to follow and to set up. They were both very thorough in explaining the terms and agreement of what I need to follow for this program. Thank you.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Nov. 30, 2020
Very impressed with everything about the company. I am glad they can save me money and fully take care of my credit card debt. I think it is wonderful there is a company that can help those who are in a serious condition. Peace of mind down the road will be priceless. Thank you again. Carolyn
Reviewed Nov. 30, 2020
I am so, so glad I took the chance and contacted National Debt Relief. I was worried it might be a scam like some of the debt consolidation offers I've received, but this is LEGIT. I have been living with crushing debt for years and finally have a plan to get it paid off in 3 years or less. The representative I spoke to, Angel, was so nice and thoughtful. He really made me feel like I was making a good choice. Never once felt like they were trying to sell me on something I don't need or push me further into debt.
Even though I've just started using this program, I feel like a massive weight has been lifted. Now I will be paying less per month than I was paying to my loans and credit cards, and I will get it paid off YEARS earlier than if I continued making minimum monthly payments. Creditors are predatory with their high interest rates and fine print. National Debt Relief finally made me feel like someone understood my struggle and genuinely wanted to help. I would recommend them to absolutely anyone with unmanageable debt.
Reviewed Nov. 30, 2020
I just started my debt relief program with NDR and just the phone call alone gave me some hope! I haven't been debt-free since I was 21 years old and I found myself drowning in debt. I feel safe now through NDR!
Reviewed Nov. 30, 2020
My agent was very knowledgeable and helpful. She took her time to call and follow up. I would recommend her to others as needed. I'm thankful for her assistance and I'm becoming debt-free. She is helping me realize that is possible.
Reviewed Nov. 30, 2020
It was helpful but had a bad phone connection either was static or would echo but the gentlemen was helpful and kind. Was helpful with answering my questions and making sure I understood what I was agreeing to and what I was signing.
Reviewed Nov. 30, 2020
I had a pleasure to speak to Erik **. He was very understandable and has great customer service skills. He helped me with any issues I had and he was very polite. Anything I had a problem with he was very patient with me. I would absolutely recommend Erik to others.
Reviewed Nov. 30, 2020
Mino who was my enrollment agent and Breanna on my welcome call were very helpful and able to answer questions. Frankly provided information on the consequences of enrollment in NDR but in my case it is this or bankruptcy. No pressure to enroll - Breanna was very patient and available to answer questions. I had concerns regarding enrollment and Mino was helpful.
Reviewed Nov. 30, 2020
Perfect and professional experience. I would highly recommend this service for anyone who has been hit by Covid 19 or any other financial issue as a result of a hardship. Dwane ** was an excellent senior customer service representative. Thank you!
Reviewed Nov. 28, 2020
Diane ** was very helpful & had a great attitude, didn't make you feel like dirt because you were having financial difficulties. Even when phone call was dropped twice she was very patient & professional. I will recommend her if I hear of anyone having similar financial setbacks. Thank you!!
Reviewed Nov. 28, 2020
Made the call after receiving an email. Tashana ** was so easy to deal with and very accommodating, explained everything very well and walked me through things step by step. Felt bad because I had called just before they were ready to close for the day, but she took her time and helped me get through everything. Very much appreciated. Early on in the process but so far not one complaint. Is a big relief knowing that someday in the not so distant future I will be out of debt. Thank You.
Reviewed Nov. 28, 2020
We just set up our debt relief with Nilsa **. He was amazing and made the process much easier. Still early to tell but we are hoping for a easy transition end being debt free him 3 years. The process was simple and the result still remains to be seen. Overall our experience with Nilsa was amazing and she made the process simple and painless.
Reviewed Nov. 28, 2020
My customer support was superb and the best experience I have ever had while dealing with my debt relief. Mrs **'s expertise and ability to help me understand this process helped put me at ease. Wish I'd come here sooner!
Reviewed Nov. 27, 2020
The service I received was compassionate and knowledgeable. I felt that everything was explained in a patient manner and I am grateful for my experience. I would recommend this program to friends and family struggling with debt after receiving such care.
Reviewed Nov. 27, 2020
It was an awesome experience, the representative was very knowledgable and helpful and I would recommend this program to anyone interested as I now have a clear path in settling all my credit card payment in the closest possible time.
Reviewed Nov. 27, 2020
The agent was extremely helpful and knowledgeable and answered all my questions. Was very polite and concerned about my situation and I'm very happy to see some light at the end of the tunnel. I am very grateful for the help NDR.
Reviewed Nov. 27, 2020
This is good, the scripts they read from were confusing and hard to follow but they were good at answering all questions. After reading all the stuff they walked us through the steps and what needed to be completed before we could continue.
Reviewed Nov. 27, 2020
They made the experience so painless and easy, my representative was pleasant understanding and totally worked with me. I'd recommend this everybody who finds themselves in trouble. The call in the process was painless and the representative with kind caring and considerate. I would recommend this to anybody who finds themselves in debt and need to get out of it.
Reviewed Nov. 26, 2020
I had already done a LOT of research on consolidating debt on my own versus with a company, so I didn't need EVERYTHING explained to me. He did a great job balancing information for me, explaining but not over explaining.
Reviewed Nov. 25, 2020
Mark ** and Robert ** were professional, concise, and clearly described my plan, my future and how to rid myself of debt. I look forward to this new experience and am very pleased that I will be able to afford this transition out of debt.
Reviewed Nov. 25, 2020
Everything was great and ran smooth. I would definitely recommend to a friend! It was quick and easy. They took care of all the hard work and made it simple for me. I would definitely recommend this program to a friend. Thank you so much for getting me out of debt!
Reviewed Nov. 25, 2020
Everyone was so nice and helpful my experience was great. The process was quick and easy and such a great option to help pay down debt when my personal situation changed. It was a lifesaver for me after I became a single mom.
Reviewed Nov. 25, 2020
Bernie ** was a great help and made the process very easy. I never felt judged as I was going over everything and she really put me at ease about the whole thing. She was honest about the process and I just felt that she genuinely cared.
Thanks for taking the time to mention Bernie while leaving this great feedback. Our clients are the reason that we do what we do!.
Reviewed Nov. 25, 2020
Jason literally held my hands as he walked me through the process. He was patient, knowledgeable, non-judgemental and checked for comprehension. He double-checked the debts I wanted to submit. We discussed budgeting and savings, options for money left over monthly.
Reviewed Nov. 24, 2020
My agent was Nick S., he was very helpful and very polite, I enjoyed working with him. He explained everything thoroughly. Then, Taylor, the customer service rep., explained and was also very polite and helpful, I enjoyed working with him also. Thank you for having such polite and helpful people, it makes me very comfortable, while taking care of such a difficult situation.
Reviewed Nov. 24, 2020
Tattina did a fantastic job. Contacting me, walking me through everything and explaining everything. Breana on the follow up/Welcome did outstanding as well. The only problem I have is the delay in the phone line and trying to get a question in. Other than that, Fantastic. Thank you. REH.
Reviewed Nov. 24, 2020
I started off by calling National Debt Relief as curiosity and thinking about a way of getting out of debt. My ultimate dream is to become a homeowner and I said to myself I need to take action now and decided to go this path. Christina ** was very helpful.
Reviewed Nov. 24, 2020
Danny was a great rep who answered all of my questions and was very knowledgeable about NDR. He provided exceptional customer service. Very happy with my experience and I'm glad I am using NDR to help pay off my debt.
Reviewed Nov. 24, 2020
Excellent five star service! The agent was super informative and friendly. She answered all our questions and listened to our concerns. We would recommend them to our friends and family. We are very Excited to begin paying off our debt!
Reviewed Nov. 23, 2020
The representative was kind, respectful, knowledgeable and patient. He answered all my many questions with ease. The whole process was so easy and it only took about 60 mins to start the process of being debt free. I highly recommend this service.
Reviewed Nov. 23, 2020
This was a very easy and pleasant experience for me. I was drowning in high interest loans and they made me feel a lot better after I contacted them. They answered all my questions and helped me make the best decision based on my situation..
Reviewed Nov. 22, 2020
When I called NDR I was very nervous. I spoke with Roy ** and he quickly put my mind at ease. He began explaining the program and my stress eased with each word. I joined the program with hope for future. Finally.
Reviewed Nov. 21, 2020
Steven was a huge help!! Very helpful and answered all my questions. Can't wait to get debt free. I highly recommend NDR. My stress level has for sure gone away. Thank you so much Steven W. for all your help.
Reviewed Nov. 20, 2020
My Financial Specialist was outstanding in helping me navigate through the process and made sure I understood it. I never thought I would require debt consulting services and am thankful that the person who assisted me was extremely helpful and knowledgeable.
Reviewed Nov. 20, 2020
When I came to National Debt Relief I had so many questions. I can confidently say that Roy answered every single one of my question with great information and was a pleasure. Made me feel comfortable throughout this process that has been so stressful.
Media

Newer reviews available
Get the most up-to-date feedback from recent customers.
See the latest reviews
