National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 12, 2021
The first person was very nice then I've been dealing with a couple of other people, and it's hit-and-miss depending on who you get. But they've all been very nice and professional. They kind of led me through the process. I've had some questions and concerns, but they've worked with me so far. Working with National Debt Relief is taking up some time in my life but and hopefully, the reward's worth it. So far, it's been alright with them except for one little hiccup. There was a little pressure to get a loan that was higher than the cost of my original funds to try to pay it off earlier.
Reviewed Sept. 11, 2021
Was explained very well detailed information done right. I feel great about joining this program of relief for help. I feel like I am getting a new fresh start on life and freedom. Will feel much better once we get over this large problem.
Reviewed Sept. 11, 2021
The representatives always responded to any needs that I had. Then the online dashboard shows me where I'm at and what's left to go that they have to work on. I'm just continuously paying and my debts are coming down and I feel much better. It's going well and I'm very satisfied with National Debt Relief.
Thank you Maria! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Sept. 10, 2021
It was fairly easy to get the process started. The only thing that was hard on my part was getting the proper documentation from the individuals that were trying to collect the debt. When it comes to me seeing my debts getting resolved, it's very significant the way they have their whole setup, and regarding the accounting stuff. So I do see the progress. I like that they have the client portal, so I'm able to log in and track and see when upcoming payments are coming, where my money is actually going and what's saved. Overall, National Debt Relief is pretty solid. Their program is the least expensive considering that it's basically your money going into a savings account, and then they help fight whatever you're fighting.
Reviewed Sept. 10, 2021
The Time frame was good. Communicate was good. She listened and followed up with me every day. She was professional and listened to my concerns about the process. She worked hard to get my paperwork approved. Due to the time difference she was respectful on the times she called.
Reviewed Sept. 10, 2021
Dean, the representative, was very professional, personable, explained each step thoroughly. Thank You for assisting, and also most importantly, making it easier to manage my finances. The program definitely is helping me see a clearing at the end of the tunnel.
Thanks for leaving a review and mentioning our agent Dean. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 10, 2021
I was very happy with the representative (Lindsay). He explained everything thoroughly. He was very knowledgeable and understanding of my situation. I will recommend your company to all my friends that need your help. I hope that your company is able to help many many families in my situation.
Reviewed Sept. 10, 2021
The past several years have been a struggle for me financially. I was living in California near the Silicon Valley and the cost of living was increasing daily because of Facebook, Google, etc. I was working 2 jobs 6 days a week and had been just to make ends meet for the last 7 years. Somehow I ended up with a consultation with Kenneth at Turbo Debt and he was wonderful and very patient with me. After several hours I was signed up for NDR's program. I was stressed because of the calls from my creditors, however everyone I have had contact with so far has been wonderful. Thank you.
Reviewed Sept. 10, 2021
Matthew answer all my questions about the program. He made enrollment as easy as making pie. I found that you asked about my budget for the year was. Matthew took me through the signing part. I’m glad I sign on with the plan. This plan saves me money and time. Thank you for your help.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Matthew gets the recognition they deserve.
Reviewed Sept. 10, 2021
National Debt Relief should create settlements with more credit cards. We've been taking longer than I expected to settle some things like the Discover card. It's been going on for a couple of years. On the whole, my experience with National has not been particularly good. It's difficult to get ahold of them. When I call in, it usually takes a while and they're probably limited in terms of their personnel.
Reviewed Sept. 9, 2021
Ray **, IAPDA, Was there every step of the way, could not have found a more perfect fit, was one of the most easy step by step things I've ever done, they are there to help you, and you'll be able to take a breather and step back, and say, "Thank You Lord." Doesn't matter how small or how big, they stand with you all the way, I could not be more thankful. This gentlemen was the best person for me to deal with and everyone I spoke with during were amazing. Do yourself a favor. Get back to life and make things a bit easier on you and your family. Respectfully Mr **
Reviewed Sept. 9, 2021
Working with Brandon ** was exceptionally easy and pleasant. Usually I am leery of giving out my information because my credit is not perfect. He assured me I'm not the only one and he was there to help. I've just started this program but it was set up and very easy to get things accomplished. I look forward to getting it off the ground and getting my credit back to where it needs to be.
Reviewed Sept. 9, 2021
National Debt Relief is a good team. They would find a good payment plan and they would ask me if I wanted it. If I decided to take it, then they would go forward with the plan. They're getting rid of my credit cards and it makes me very happy.
Reviewed Sept. 9, 2021
I’ve been having a couple of mails that I need to make payment. So, National Debt Relief doesn’t really do as they said. With the last mail I received, I was told that I’m going to be sent to collections. What I know is they are dealing with it already. For now, I’m not fully satisfied. It’s been almost two years and if I’m still receiving emails for my debts and my creditors, it means that there is something they are not doing right, though my payments are being made on time. I’ve never missed any payment before. In the end, we save cost at the end to be able to make payments with all our debts. It has helped me in the sense that I’m not using a credit card now, and I’ve been able to live without it. National Debt Relief is okay, but they should be checking on their clients.
Reviewed Sept. 8, 2021
Real good service, everything was explained in detail. Roger took the time to explain the whole process and was very helpful with all my questions. I have looked into several different companies but chose not for their experience and professionalism.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Roger gets the recognition they deserve.
Reviewed Sept. 8, 2021
Adam ** was great, answered all my questions. Very Nice and Professional, alleviated my anxiety right away. Would recommend this firm to anyone, looking to alleviate any problems caused by Debt. I am still nervous, but this will come to pass, as my accounts are paid and my balances drop.
Reviewed Sept. 8, 2021
My debt Specialist, Geetu ** was extremely patient and explained everything very well to make sure I had the best understanding to how everything works and what I need to know. She took me through step by step and I am confident I will be better off with this National Debt Relief program.
Reviewed Sept. 8, 2021
The rep that handle my info was well knowledgeable, and guided me on each step that I need to complete the process. He was very helpful. I would recommend him to handle any my future issues or assist my friends.
Reviewed Sept. 8, 2021
Wow! I had the best experience ever! I wasn't sure what to expect; however, the two representatives that assisted me (David and Daniel) offered me professional and quality customer service! The assessment didn't take long and I was qualified immediately. Highly recommend. Thank you!
Thanks for leaving a review and mentioning our agents Daniel and David. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 8, 2021
Sam explained everything clearly. 'Mm. I feel relief. Looking forward to seeing the results in the next few months. I know that Sam will always have the answers. The company is fortunate to have him on their Payroll. There’s nothing left to say. Thank you.
Reviewed Sept. 8, 2021
They made it very easy for me and seem to understand how hard this was for me to do. I guess we wait now to see how it goes with the creditors. I tried not to go this route for about a year and still feel uncomfortable with it. They sent an email to give me a place to follow up with any questions I find might trouble me.
Reviewed Sept. 8, 2021
The person who assisted me was very professional, she was always attentive to my questions and she took the time to explain how the program works, she helped me find the best option for me, she gave me hope that the program can help me get out of this bad situation, I highly recommend it.
Hi Jorge, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Sept. 8, 2021
Lauren was patient and helpful during all the explanations that I required before enrolling in this program. She tried to make it easy to understand and what I was required to do. I hope that the rest of the team will be equally helpful.
Reviewed Sept. 8, 2021
The associate that helped me was Mr. ** and he was very professional, knowledgeable, considerate and kind. Best experience for me. He explained everything to me in great detail and was very helpful and understanding. Would definitely recommend your service to friends.
Reviewed Sept. 8, 2021
National Debt Relief helped me pay some of my debt off. The reps are good.
Reviewed Sept. 8, 2021
I tried National Debt Relief and a couple of debt relief companies and it didn't go. If I had to do it all over again, I wouldn't go with any of them. The government charges when filing taxes on that. When debt relief companies settled the settlements, the government charges like the person made that money. Let's say I owed somebody $6,000, and they settle for $3,000. The government considers that I earned $3,000 there, when I didn't earn a thing.
The person ends up owing the federal government tons of money that he can't pay, so he's in worse shape than he was before that, and the government's a lot harder to deal with than the creditors. People ought to be aware of that. I was dissatisfied with the way it turned out. I had to hire a lawyer. I've done what I thought was right, I didn't want to file bankruptcy and beat a bunch of people out of money. I wanted to try to settle where the creditors can get most of their money.
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed Sept. 7, 2021
The representative that took care of me was wonderful. He had so much patience with me and I know I had to be aggravating him but he never let it be known. It was always just take your time. That’s what I am here for. He took care of everything and got me approved for some help and I am so thankful.
Reviewed Sept. 7, 2021
Geetu ** was very helpful! She thoroughly explained how NDR works and the steps I need to take to be successful in the program. I am relieved by the solution NDR has provided. I am grateful that NDR was able to accept my situation and allow me to enroll in their program. I look forward to working with NDR as I continue to responsibly take care of my financial situation.
Reviewed Sept. 7, 2021
I definitely asked them several times to give me the schedule of the payments for each month and to see where I'm at, but they have not provided that information. But the last time that I talked to Thomas, the rep, he was definitely empathetic and sympathetic. He was also very compassionate, so I appreciate that human aspect of it.
Reviewed Sept. 7, 2021
National Debt Relief took my credit cards in to start paying them off. When somebody wants to do a settlement, they call me. I have a certain amount taken out each month. Since I have them, I don't get any statements or bills from the creditors anymore. It seems to be working so far.
Reviewed Sept. 6, 2021
My experience with NDR has been really awesome. They always follow up with me with an email or call me if there's a negotiation. There's also a security question that they have to go through, which I really appreciate, 'cause anybody can just hack into your information. They make it more private and they don't proceed until they get your consent. They've helped me a lot.
Reviewed Sept. 6, 2021
I called National Debt Relief and they gave me a program that I could live with. It didn't take long to get the process started. I've been very happy with National Debt Relief. They were very nice and concerned. Some debts have been settled and some are in the process right now.
Reviewed Sept. 5, 2021
National Debt Relief set up a payment plan so that my wife and I could pay off all the bills we had. So far, I'm satisfied and I sleep better. I got half my debt paid off and I wish I could get the other part paid off as well. The sooner the better.
Reviewed Sept. 4, 2021
Jay was so very helpful and so kind and considerate. Went over and above. Thank you. He made me feel like I was not alone that he did everything to explain in great detail and made sure that I understood everything that I was getting into and that I was not alone.
Hello Lisa,
Thanks for taking time to mention Jay while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Sept. 4, 2021
Excellent service. I'm back for my second time but not due to credit card debts. I have been scammed and lost about $140k. This will help me pay off loans I took out for the scammer. Jamel listened kindly regarding my story and had helpful suggestions telling my family.
Thanks for leaving a review and mentioning our agent Jamel. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 4, 2021
The customer service representative who assisted me with my application process, Chuck **, was excellent. Great representative of the company. I would recommend National Debt Relief for my experience with the customer representative alone. It’s a daunting process but the representative made it less so. Keep us the great work!
Reviewed Sept. 4, 2021
I can't say anything bad about it but it was a great experience getting the help I needed and I turn to the right place for help. They was very good explain everything to me and that I would like to give them 2 thumbs up. They are very good overall.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 4, 2021
The initial setup process and settling my first debts were easy. National Debt put all the bills together and they gave me one solid total. I'm on social security so I said maybe this would help my debt. The payments are not bad.
Reviewed Sept. 3, 2021
The experience was great! This is the first time in my life that I had to ask for assistance (due to unexpected situations) with finances and the people did not make me feel terrible about asking for help. They were welcoming (especially Vanessa **) and made it a comfortable experience. I would recommend your company to any friend that I have that may be in the same situation.
Reviewed Sept. 3, 2021
It is a very reasonable process and I asked what the catch was. There wasn’t. The set up for the refueled allowed me to maintain reasonable payments without becoming overwhelmed by the debt. The program is Set up like leasing a car! I would recommend to anyone who is in the situation that needs the help!
Reviewed Sept. 3, 2021
I was amazed in the time it took to get started with just a phone call and the time the rep was willing to spend with me on the phone. Excellent service skills for explaining everything I needed to know. He went out of his way to explain how the company could help me and what I needed to do. All I have left to say is the Representative Daniel ** is an extraordinary and special representative for this company and we need more of this kindness and understanding to make the world a better place to live.
Hello Mary,
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Daniel gets the recognition they deserve.
Reviewed Sept. 3, 2021
NDR pulled my credit report and they asked me which debt companies I was more concerned about and what I wanted to clean up. I told them it's all of them and they took it and went out with it. They let me know how much the monthly payments were gonna be and I told them how fast I wanted to get it done. They came in with a proposed plan and it worked. The cost was very reasonable and I like the fact that once we came up with a plan, we were able to pull 400 plus out of my account on the 1st and 15th to the point where I didn't even have to worry about it. Also, they constantly gave me calls to see if I was getting into any more financial hardships to make sure that the amount that was coming out was still okay. That's what I really liked.
Reviewed Sept. 3, 2021
National Debt Relief seemed legit when I was looking them up online. Their people were fine. I don't hear from them much but they got everything resolved. I just give them money.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Sept. 2, 2021
Mercy is a credit to your team.. very professional, knowledgeable and truly cares about helping people.. It was an experience I hope all customers get!! Answered all my questions and helped ease my mind about all the concerns I had.. Genuinely cares and it shows! Look forward to working with this company on resolving my issues.
Reviewed Sept. 2, 2021
Everything went smoothly. Very helpful and kind. I would recommend it to family, friends, etc. Sheryl took the time I needed and walked me through it step by step. No question was stupid and where answered. Put my fears to rest. Thank you so much.
Reviewed Sept. 2, 2021
Customer service was very professional, personal, understanding and patient. Being a first-time customer in that situation, I didn't know much, so they explained quite a bit in detail. When I first signed up, I thought it was gonna be a one-time per month deal for payments. It ended up being bi-weekly and I wasn't prepared for that, but I made myself prepared. Also, if you have financial problems that come on down the road and you aren't able to make the set payment amount that you initially agreed to, it's good to know that they're willing to flex with that and get you back on track.
Reviewed Sept. 2, 2021
National Debt Relief said they could help me lower my debt, take off some interest and help me get out of debt quicker, and they have so far. I'm in my last few months now. I was such a good customer and made all my payments. And I've been working on building my credit back up. NDR offered me the last $4,000 to get a loan through another company that they work with to pay off so they could go to the creditors and pay off the rest of my debt, negotiate the price for what I owe, and get a lower price. Then whatever they come up with, that's what I will borrow.
They think it would be $3,000. So I'll borrow $3,000 to pay off the rest of the debt consolidation, and then they will build me some credit at the same time I'm finishing this program. And that's what I wanted, because I was gonna put it on a credit card. But they offered me this, so I just went with that. So I'm waiting for them to go ahead and negotiate the other two creditors that I have and finish up the program. It has been a good experience.
There were a couple of times when I missed a couple of payments, and NDR was good about letting me miss those and then deferring them and renegotiating what was left, or a little lesser price than what I started out. Because it was 400 and something dollars, and I got it down to 395, which made a little easier each month to pay my bills and still get the debt paid off. If I had finished paying out like it was, with all the interest the cards charge and only being able to pay the minimum, I would have paid $60,000. And the way they did it, it didn't cost me more than 20. So it's a win-win over paying cards out. They did an excellent job. Good communication.
Reviewed Sept. 1, 2021
I was trying to get a small loan and the loan specialist transferred me to NDR suddenly. I was not even considering going down this path, but Tee explained the program and how it works. I did a little research and found the company is legitimate and highly rated. I signed on feeling like I was making an informed decision and I appreciate that.
Reviewed Sept. 1, 2021
Kevin took the time to explain everything to me and was patient and considerate of my time. I would recommend anyone looking to deal with debt to call National Debt Relief and ask for Kevin. It was a great experience!
Reviewed Sept. 1, 2021
The loan amount was ok, the Rep. that was helping me was nice and helpful. The process was not that long. Everything was done online. I needed this to help my credit. I heard about this online. So, I hope the this will work for. Thanks.
Reviewed Sept. 1, 2021
I Googled and National Debt Relief was rated number one. I signed up with them and they were solid. They told me everything I needed to know and broke it down Barney-style. They were also flexible when it came to my payment plan and they made things better for me. They provide a good service and I thank them for it.
Reviewed Aug. 31, 2021
When I first called I was very nervous. Danny @ ext ** was the best. He was very kind and knowledgeable about the help that I needed. He walked me through every question I had. I felt I had someone who care about what was best for me. After this experience I felt like a new person to have a directions Thanks to National Debt Relief.
Reviewed Aug. 31, 2021
The manner of professional and practical assistance in completing the form was commendable! The patience was outstanding since I needed time to locate information needed to complete the process! I am extremely grateful for the friendly atmosphere receive because it made this experience a comfortable one!
Reviewed Aug. 31, 2021
I am really loving this program! It has been helping me lift the debt weight and I can't wait till all of it is completed! I was very nervous at first, but a year later, I am very glad I went with National Debt Relief.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 31, 2021
I like the negotiation part that is done on my behalf. It takes a lot of stress off from that and it's been a lot easier. I appreciate where I'm making the main payments twice a month rather than all those other payments a month. It's been a really good experience for me.
Reviewed Aug. 31, 2021
National Debt Relief was the first one I saw that seemed to be reputable. But I didn't read the fine print. My balance is on a certain amount and they would need 20% to start the negotiation process. But I didn't realize that National Debt Relief would be taking that 20% as an applied fee, rather than it being put towards my debt. So, that was kind of frustrating. There should be more communication. But I'm done with the program and working with them brought a good impact to my life.
Reviewed Aug. 30, 2021
Kenneth was very reassuring. I was reluctant to continue with the process of debt reduction and he assured me he would be there every step of the way when and if I had any questions or concerns. I am satisfied with the service received.
Reviewed Aug. 30, 2021
Jason was extremely helpful and explained everything in a way I was able to understand. It was an easy process and not stressful at all. After going through everything I felt much better about being able to become financially stable. Thank you for all your help.
Reviewed Aug. 30, 2021
Their enrollment process was easy. I told them what I felt comfortable with and they were able to make that work. Working with them has taken the stress and pressure off of me having to make big payments to everybody and I can just make one payment and they take care of everything.
Reviewed Aug. 30, 2021
National Debt Relief helped negotiate my debt down to a more manageable level and the cost of their service seems to be fair, considering they save you about 33%. I have two payments a month and I get a message once they've settled a debt for me.
Reviewed Aug. 29, 2021
I would give six stars, I cannot think of a better name for the company. He can be a difficult and scary position to be in, but after an experience I literally took a sigh of relief. I highly recommend if you’re struggling.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 29, 2021
I'm finished with the program with National Debt Relief. Their enrollment process wasn't too bad. My life has been better financially since working with them.
Reviewed Aug. 29, 2021
Overall, I'm satisfied with National Debt Relief. The customer service was good. I only talked to them if I really need to, which is hardly ever. I just let them take care of the account.
Reviewed Aug. 28, 2021
Everything was explained on the process and how NDR will take you to a debt free life. The representative had to ask her supervisor at times and even a call back but was prompt and pleasant through. Making this process easy to start. Look forward to getting the results others have reported in reviews!
Reviewed Aug. 28, 2021
Everything is going okay with National Debt Relief. I wanted everything closed out and I put more than enough money in the account. I had to really get on National Debt to kickstart the process. Once that happened, it practically closed out. There is only one other account that they already settled that I'm trying to convert to a lump sum payment so that I can be done within the next couple of weeks instead of being pushed back to next year.
On the whole, National Debt did what I hired them to do. I didn't expect them to execute things perfectly but the main thing was they resolved everything. There are pros and cons to National Debt Relief and I'd let others know about them. You save a little bit of money but the money you save in the settlement, you pay back in the fees. If you have the credit, you could qualify for a consolidation loan or you could make direct arrangements with the creditor itself. You should consider all your options first.
Reviewed Aug. 28, 2021
It's been a nice experience with National Debt Relief. They consolidate all my payments in one place instead of paying all the credit cards. There are no issues with them and they're better off than the person I used before.
Reviewed Aug. 27, 2021
Brian was very professional and very informative during this process during this stressful time in our lives, it is good to know that your company is committed helping people like us get our financial matters back in order in a more manageable way. Thanks again for helping us.
Reviewed Aug. 27, 2021
The initial signing up with National Debt Relief was not easy. It was hard to figure out what the process was, how to go about it, trying to get information. Some process improvement needs to happen in order to make that a lot easier for the client and more clear so that we understand what's expected because it was a little unclear and there wasn't much information initially. I really had a tough time. I also couldn't reach them a lot of times. I really haven't talked to the rep since I first signed up for the program. I was never able to get ahold of them and he never responded to me. But by then, I was already committed to the program because I already signed up for it. I know that it's there and I know I can log in, but it's not useful to me.
The rep needs to reach out twice a month or every other week, initially, for the first month to be able to check in and say, "Have you been receiving my emails about where we are with things? Do you have any questions? Do you have any concerns? Have you seen the amounts being deducted?" Because I felt like once I signed up, they didn't care anymore. The service itself was great but the communication was awful.
Reviewed Aug. 26, 2021
Today talking with the person this morning was a pleasant and kind. I felt better after all we talk about and what he read and going into this Reasons caused me to have to come to this and I take full responsibility. I do believe I will wake tomorrow and do my health some good with this. I am not proud but appreciate the kind and understanding I got. Thank you so much.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 26, 2021
It has been swell or has it, came to your company to get out of debt and then you recommend I take a 15000.00 loan, paying back 26,000.00. So you see I'm not a happy camper, but I guess this is how you work.
Reviewed Aug. 26, 2021
This young man is a real asset to your company: he was completely knowledgeable, and diplomatic in assisting me. I'm 74 years old, and have limited 'IT' skills, but in each instance where my knowledge fell short, his was there. So thank you.
Reviewed Aug. 26, 2021
I researched that National Debt Relief was better than other companies. Their rep was excellent. My wife used National Debt's online portal and she said it was very easy. So far, our progress has been good and I got a whole bunch of other stuff that they wanna settle.
Reviewed Aug. 25, 2021
The work put in to NDR is well managed and very thought minded people. I had a very well guided person and patient and sometimes thought-provoking. It was not long and drawn-out. It was hard (knowing what I needed to do) to move on. Or move Forward is a better word.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 25, 2021
I was a little Leery about doing this but James ** made it so easy. He explained and walk me through it. He was fantastic. I feel better about using National Debt Relief to get me back on my feet and out of debt.
Reviewed Aug. 25, 2021
National Debt Relief is easy to work with and they've taken the stress off of me. There was just one issue once. When they called to tell me there was something worked out and it needed my approval, I asked which account it was and they didn't have the information in front of them. It wasn't that big of an issue though.
Reviewed Aug. 25, 2021
Excellent Customer Service. Yves was very thorough and took time to explain every step of the program. I would definitely recommend him to anyone who is looking into the Debt Relief Program. When finalizing my contract a huge weight was lifted off my shoulders. I am so thankful for this program and this opportunity.
Reviewed Aug. 24, 2021
My experience was very satisfied how Danny how he explain the National Debt Relief work. He went over everything with me and explain with that I am very satisfied with the plan and very satisfied. Danny advise me which ones I need to do with them and explain how it will work. I trusted have he explained. I will tell other people about National Debt Relief. l will encourage to call.
Reviewed Aug. 24, 2021
I called National Debt Relief with an immense worry of my my credit card bill. It seems as I can never finished paying them because of the large interests, agent Shawn ** was very detailed and professional on how this works, it truly seemed as a great idea. So I decided to try it, now, I feel very released of stressful thoughts, finally I can get a peace of mind.
Reviewed Aug. 24, 2021
I liked the way that they presented themselves. The enrollment process was easy too. Anytime I called, they were always helpful. They always had answers to tell me. It was never like, "Let me look into this." Whenever I called, they made notes. So that if another person had to call next time, they were all informed. They were really good. I liked how they did that. Their service is worth it. I would recommend National Debt Relief.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 23, 2021
They're great. They're always helping out. Anytime I would call or needed something, they were always very helpful. Overall, it’s an excellent program for consumers to really tackle debt that gets out of control.
Reviewed Aug. 23, 2021
National Debt Relief is easy to work with. There were many times that I've had to call and say I needed to skip my payment because of covid or loss of employment or being sick, and it's always been an easy process. I do all of it online and it's easy to figure out. It lets me know what's been paid and what's still needed to be paid. The only thing that I can think of is a final date that the whole program will be done as long as you make your payments that are scheduled.
Reviewed Aug. 22, 2021
Good experience with the program. Satisfied with the results. Good Communication and details about the program. I will recommend to everyone in the world. Customer service was great and specific on the service. Thank you so much for your help.
Reviewed Aug. 22, 2021
National Debt Relief has a good program and there appear to be no strings attached. They are there for you and they provide you with an opportunity to be debt-free within a certain span of time. Working with them has freed me from the debt that I had incurred and helped me to see further and to see better. Their website is great too. Once I log in, it gives me a picture of where I am, what has happened, and everything in graphic form as well as numeric form. The personnel also seems to be very interested in the people that they're working with. Overall, it's doing what its purpose is and that's good.
Reviewed Aug. 22, 2021
They've done a really, really good job. They've helped me get through some issues, and they've done it professionally. They did everything I needed them to do. I'm happy with their service. The online portal gives you all the information in a dashboard. It's easy to read and access. It tells you exactly what you're paying, what the process is, and when you'll be done.
Reviewed Aug. 21, 2021
Made me feel better about my debt. She was great! Helped through the whole process and I feel like I can make it out of debt now. I thought a loan would be better but this seems better than another thing on my credit.
Reviewed Aug. 21, 2021
Despite some extenuating circumstances that I am dealing with that made it more difficult to communicate, my entrance specialist went out of his way to help me enroll in the program and provide me with all necessary information. I really appreciated him working with me in order to help me achieve this. It feels like a huge weight has been lifted off of my shoulders.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 21, 2021
Everything is good with National Debt Relief, so far. It works really well for me. I'm almost finished. A couple of more payments and I'm done.
Reviewed Aug. 21, 2021
Enrolling with NDR was quick and painless. I just make sure that my payments are coming in and I just sit back. They have everything take over. I like that they really try to make sure that they give me updates and those updates come any time there are any. They're very informative.
Reviewed Aug. 20, 2021
I have been very pleased with your service. You have been delivering on your word to resolve my outstanding debts in a timely manner. I am happy with the results received to date. I would highly recommend this company to others.
Reviewed Aug. 20, 2021
When I started to talk with agent, he was very nice, he gave me all the information about to the company National Debt Relief. He was very patient with me, and I decided to do my application for my contract with you. Thank you.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Original Review: Aug. 20, 2021
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Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 20, 2021
Clear and informative information. He answer all questions. Explained the process thoroughly and listen to my questions and concerns. Walked me through the online process until completed. Made understanding the entire process simple and easy to follow. Nothing further to add..
Reviewed Aug. 20, 2021
Helped me with all my needs. Took stress away and made my life feel a little bit more at ease, because of having the creditors look over and review and help me with my credit. I’m glad they were able to figure something out for me!
Thank you Jonathan! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 20, 2021
I've gotten hold of a couple of people and the broken English is so hard to understand that I've had to call back to get someone that actually spoke English. Other than that, I'm satisfied with the customer service. I've had to reduce my monthly deposits and I keep going a couple of months at a time extending the reduced payments. NDR has been good.
Reviewed Aug. 20, 2021
The whole overall experience with National Debt Relief was great. They were able to give me a number so we were able to work out a number and they kept me in the loop of when they were able to resolve a creditor. Then they let me know when the final creditor was paid off. They were able to eliminate my debt.
Reviewed Aug. 19, 2021
I was amazed how quick it went through. I hope it is as good as it sounds. My debts became overwhelming because of the lock down. I just moved in this place 8 months ago. Food and groceries delivery and Uber or Lyft rides just took a toll. I've never been late on any my bills until now and hopefully it will help me get a good sleep.
Reviewed Aug. 19, 2021
I have previous had help with my credit before and I had awesome experience so I decided to come back. Rep James ** is wonderful, outstanding. He doesn’t make you feel bad and walk you through every step with the process.
Reviewed Aug. 19, 2021
National Debt Relief has been most helpful in helping me handling my debt problems. People treat me with great respect and work diligently to negotiate settlements. I am grateful for everything they’ve done for me! I would highly recommend them to anyone seeking help with unmanageable debt.
Reviewed Aug. 19, 2021
We did not have a solution for the credit card issue. Did not want to file bankruptcy. In the long run this will help us recover from the pandemic. Tried several other programs but none would really solve the problem but actually make it worse.
Reviewed Aug. 19, 2021
As I’m just starting this process, I can only state that the agent who has worked with me thus far has been knowledgeable and professional. She was very helpful and went into great detail to help me understand what is involved in this debt relief program. It is too early for me to comment on much else.
Reviewed Aug. 19, 2021
Their customer support has been good. Their payment plans could have been a little bit better though. It could have been a little bit cheaper for a while, but I'm glad it was done. It all worked out.
Reviewed Aug. 19, 2021
National Debt Relief was very professional and courteous. They make it easy for you. Have all the information be given to them to make it easier for the process to run smooth.
Reviewed Aug. 18, 2021
Today was my first interaction with NDR. I was able to get everything done at one time and all of my questions professionally answered. It was a very positive experience. I was referred by a friend and I would recommend to a friend as well.
Reviewed Aug. 18, 2021
I just enrolled in NDR. Matthew ** he had awesome customer service. He was very knowledgeable. He explain everything step by step. He also didn't try to force me to get into the program. He told me he will get back with me so he followed up with me and that's when I decided to sign up. I will recommend NDR to anyone that need help with their credit card debt.
Reviewed Aug. 18, 2021
I have been wanting to do this for awhile now. Wishing now I had done this earlier. It is not easy telling someone your spending is out of control, someone you don't know,,, well that is even worse! However I got up the nerve to call and Mr. ** was not only sweet but he sounded like he understood. Before I got off the phone with him, I felt like a ton had been lifted. I felt reassured I was in good hands!!!
Reviewed Aug. 18, 2021
I wanted to clean up my debt all as one lump sum and they helped me out a lot in this. They worked on me and my budget. The reps were very thorough and on point.
Reviewed Aug. 18, 2021
I spoke with National Debt Relief and they said they would handle everything. They negotiate debt, then work on that negotiation until it's paid in full, and they go on to the next creditor. However, once the creditor is paid off, it doesn't come off your credit report until a certain 90 days after that. That’s too long. It should come off right away once it's resolved then they should get it off your credit report fast. Other than that, they resolved the issues that I was trying to resolve. I’m halfway through and the program has taken a lot of things off my credit report.
Reviewed Aug. 17, 2021
Brent was so informative and helpful. He answered all my phone calls and questions in a timely fashion. I am so glad I decided to try settlement instead of trying to get another loan. I would recommend this to everyone.
Reviewed Aug. 17, 2021
National Debt Relief was helpful right from the get-go. Once I got established, put that in account, got my funds going where they took the money out biweekly, it didn't take long for them to get the ball rolling. They were efficient. Also, they kept me abreast of everything that was going on. I was very satisfied with the service and I would recommend them to people.
Reviewed Aug. 17, 2021
Everything’s okay with my experience with National Debt Relief. They were excellent and they helped me out. I'm almost finished with my debt.
Reviewed Aug. 16, 2021
They helped me right away consolidate my debt. It took less than two months. I was very pleased with that. They were very patient. I have six more months left with National Debt Relief and I'll be done.
Reviewed Aug. 16, 2021
National Debt Relief was a good debt relief program to get me on track and to take money out of my account, so I don't have to worry about paying it, and juggling all the bills and mail. Everything else was settled. And it was a good thing to do because I got myself into a mess I couldn't get out of without National Debt Relief. So I feel good about it. I got everything taken care of, and I'm not in debt as much anymore other than the Discover. They are hard to deal with. But if I didn't have a full time job, I wasn't a working person, and I wasn't in debt, I would be able to call Discover and get it taken care of myself. But with the way everything is going, I was able to save enough money up to where I could pay them if I need to or just pay the whole debt off.
NDR would send me text messages then. But now that I'm down to the last one, they don't anymore. I'm just getting recording calls. I call back, and they tell me they've been trying to get ahold of me, and the offer has already been negated. But the calls for the recordings and the offers was the worst part about the whole thing, and that’s it.
Reviewed Aug. 15, 2021
They've resolved the debt that they said they were going to. They did it on target with what they promised or better. But their communication is very poor. When I send an email through their website, I should get an email back with a response. I never got one of those.
Reviewed Aug. 15, 2021
I talked to the rep and within 30 minutes, we were signed up ready to go. When I call their 800 number, I speak to someone directly. I don't have to go through a bunch of options to get to them. I've also went through their web interface and I've emailed them. I've usually got a response back within 12 hours. And I got all my questions answered. National Debt Relief also lets me know every step of the way what was going on. When they would negotiate any settlement, they called me first to make sure I could approve it. And if there were any questions or concerns, they addressed it right then before they accepted the settlement. It has been a great experience. I've got one year left with NDR and almost all my debt has been paid and settled, so it's very good. They're taking care of my debt for me, so I don't have to worry about it.
Reviewed Aug. 14, 2021
Victor was so helpful. Very knowledgeable and explained everything thoroughly. Would recommend to anyone wanting to get out of debt. Being in debt is like sinking. Interest rates rob my paycheck each month. Looking forward to being out of debt and finally having a savings account with money in it.
Thanks for leaving a review and mentioning our agent Victor. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Aug. 14, 2021
At first I was very hesitant to participate in a debt relief program, until today. Brian ** was incredibly helpful, and made me feel comfortable in making my decision to participate in the program. He explained everything in detail and made it easy to understand. He helped lift a HUGE weight off my shoulders.
Reviewed Aug. 14, 2021
Their reps were great. However, they should improve the website. During the process, I would log on to my portal thing and I would check to see how much more I owed, and it was just very confusing. It would say I was still making payments up until next year. So it was strange. Then, I would call and be like, “What the heck?” I wasn't upset. I just wanted to know. But it's fine. I'd recommend National Debt Relief.
Reviewed Aug. 14, 2021
I got a better feel for National Debt Relief over a couple of the other ones which were into a hard sell, while NDR was not. They are very professional in what they do and very fair. If you have a large sum of money that you have to pay back, I would recommend NDR. They take the burden of talking to these people away from you. That works for me.
Reviewed Aug. 13, 2021
I had a very good rep. Mark was his name, he explained everything clearly and was very personable. As far as recommendations for your services I hope no one I know is going thru what I am. If they are I would recommend them to you.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Mark gets the recognition they deserves.
Reviewed Aug. 13, 2021
I cried almost through the whole conversation. The associate helped me with every doubt and fear that I had. Such relief when it was all over. Today I am on my way to being debt-free! Such a load off of my mind.
Reviewed Aug. 13, 2021
The customer service has been great. I like that they don’t bug me constantly. The service is also great. I'm not going in debt trying to pay off my debt.
Reviewed Aug. 13, 2021
Kenneth was extremely helpful and knowledgeable. He explained the entire program twice and answered my numerous questions very thoroughly! I was very doubtful when I first began the process, but felt quite comfortable with my decision at the end. Thank you.
Reviewed Aug. 13, 2021
I contacted National Debt Relief and they were very knowledgeable. It sounded good when I spoke to them and the enrollment process was very easy. They figured out a payment plan, got back to me, and told me what it would be. When I have concerns, they're taken care of right away. This program has worked great by paying off the credit cards that I had listed. I brought in 14. They contact me saying that they have a settlement offer and would I accept it. At this point, I am almost complete with the program. I am very happy.
Reviewed Aug. 12, 2021
Ray ** is a very knowledgeable rep and patient. I feel very confident I'm doing the right thing and Ray made it possible. Thank you Mr. **. I was contemplating bankruptcy and now I'm glad I did not. Also, Mr. ** is a veteran. National Debt Relief has earned my respect.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Ray gets the recognition they deserves.
Reviewed Aug. 12, 2021
Instantly had my stress level drop by actually signing and getting my debt relief started. Best decision I've ever made. So don't hesitate and make the call to get things started as soon as possible. You won't regret it.
Reviewed Aug. 12, 2021
It's a solution to help me get back on my feet, not to be drowning in debt and to get them off my credit score. I'm glad that National Debt Relief is there for people like me in need of help. God bless you.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 12, 2021
Very understanding in my plight to get my bills under control. Answered my questions without pause. Told me upfront on what they could and couldn't help me with. The gentleman was very courteous and walked me through the entire package. Sent me charts on what I would of paid, and what I will to clear these bills. Explained what I was saving by going with this plan.
Reviewed Aug. 12, 2021
We're finishing the program and it's been a good experience. We pay a certain amount a month into an account that we can withdraw from at any time. Once that account builds up, they have money that they're able to go and negotiate with some of our creditors. With that money, if the creditor suggests at that point, they take that out. It is then approved by us. Everything is run by us and that debt is paid off.
Reviewed Aug. 11, 2021
Lamell was very understanding and ready to help, he explained everything appropriately and gave me the best options. He took the time to answer all my questions and explain anything I need more depth in and he was very nice and professional.
Thanks for leaving a review and mentioning our agent Lamell. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Aug. 11, 2021
Once you make your commitment, you don't realize that the money doesn't affect you and the credibility starts to grow. The way National Debt Relief's system works is fantastic and the only time I hear from them is if there's someone that I need to take care of, and then they'll set it up. All I have to do is push a button then I'm off and running and paying them.
Amazon.com was sending my stuff to someone else instead of to me, so I stopped paying them. I gave that information to National Debt Relief and I told them, “Okay, I wanna pay these guys.” They said it was a low amount, which was 350 bucks. They suggested that I go ahead and make that a personal deal myself. I went one-on-one with Amazon, and they gave me a good deal. They said, “Okay, just send us $172, and we'll call it, okay?” Six months later, a company (Merlin) came in and wanted the rest of that money. I sent that Merlin documentation to National, and National sent it back to that company saying, “This deal has already been corrected and settled, and we decline your offer.” NDR contacted Experian for me and gave them a copy of the settlement, which was great. I love them.
Reviewed Aug. 10, 2021
My son and his wife used National Debt Relief and they liked it. I was at a point where I was struggling, and I thought this would be the best way to fix it. ‘Cause I tried to do it on my own with the companies and trying to get through to whoever you gotta get through was a nightmare. National's reps have been great, and I liked the dashboard. I'm not a big fan of talking on the phone, so I liked that I can just leave a message of something I need done. Sometimes I have to lower my monthly payment, and they would do it online with no problem. I've told many of my friends that are going through a debt problem that they should give them a call.
Reviewed Aug. 8, 2021
National Debt Relief closed out two credit cards -- because that's all I wanted to put under debt consolidation -- and worked with the same debt creditor for both, but worked with them to negotiate a lower balance, get it paid off. I've worked with a few individuals, and they've all been professional and courteous. Give them a try.
Reviewed Aug. 7, 2021
Brent was incredibly easy to work with and very supportive through the entire process. Brent was thorough and responsive the whole way through the process. Every step of the way was clear and easy to understand.
Reviewed Aug. 7, 2021
My person I have been talking to has been wonderful! He made sure I got all the information and has been very thorough. I am excited to see my final results when all said and done. Everything about the process has been smooth and easy.
Reviewed Aug. 7, 2021
National Debt Relief is very good on when they got a deal with one of my debtors and letting me know. It works better for you when you have more than one debt. Instead of paying them separately, you consolidate the money.
Reviewed Aug. 6, 2021
The person on the other end was nice and friendly and would let know he was still on phone explaining every thing that was the process. He was amazing. Well he also explained everything in detail and would say if any other concerns to just give National Debt Relief a call.
Reviewed Aug. 6, 2021
I feel confident I made the right choice with National Debt Relief to help me consolidate all debt into one monthly payment and appreciate the over the phone help I received to understand everything they are doing to help me. Thank you again
Reviewed Aug. 6, 2021
I was researching online various options for a debt consolidation loan. I found National debt relief's website and answered a few questions. A minute later a salesman called me. He was not a debt expert or advisor. He was a salesman. He gathered my information and then informed me that no one anywhere would ever give me a loan. My ONLY option according to them was their debt settlement program where I basically default on all my debt and hope I don't get sued. I wasn't interested in going this route but he kept HARD pushing it even after I said no repeatedly.
Side fact I had my web browser with five loan offers from other companies while I was having this conversation just to point out what a liar this man was. Eventually I had to hang up the phone when he wouldn't stop and then I had to block his number when he kept calling me back. This company clearly has no interest in helping with debt relief. They have a bottom line they are concerned with and salesman with quotas to chase it. Be very careful if you deal with them, they will lie shamelessly and push poor options.
Hello David,
We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.
Reviewed Aug. 6, 2021
The program seems to be taking a lot longer than I thought it would. They said it would take one to two years. I'm on my second year and it took them forever to make any deals with the creditors. But it's always good when I talk to them. They're always friendly and courteous. But I don't get on the computer and check the portal. They told me that I should be doing that every week but I'm not a computer person.
Reviewed Aug. 5, 2021
My experience with National Debt Relief has been great! The plan I was put into is phenomenal, and I can’t wait to reach the finish line! With a good amount of credit card debt, I didn’t think I’d ever pay it off in a timely manner, But national debt relief has made a way and saved me a lot of money!
Hello Anthony,
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 5, 2021
Working with NDR has definitely decreased the stress level a lot.
Reviewed Aug. 4, 2021
The overall experience is that I'm very satisfied with the program to start. Everything was explained to me by a knowledgeable customer service representative who was empathetic about my situation. Looking forward to clearing my debt and regaining my financial freedom back again.
Reviewed Aug. 4, 2021
Joe was the best. He worked with me not against me. He was patient with me, understanding and overall nice. Very helpful. Loved working with him. I am very pleased he called, I can start each day relaxed and collected. No more worries or stress.
Reviewed Aug. 4, 2021
They were responsive to a person without trying to sell me something first. We sat down and talked how NDR worked first. They've always been helpful. The program is working out fine. I wish it would go faster. But it only goes fast as money allows.
Reviewed Aug. 3, 2021
National Debt Relief's rep explained everything to me. I got all of my credit card debts together and she told me how much I should pay every month. But I got confused because I got a call one evening from a rep asking me to come up with $400 to pay up a creditor. But I couldn't pay that anymore as I was paying NDR 300 a month. I thought that the 300 would take care of everything and I didn't know that if something else came up, they wanted you to pay extra. Other than that incident, it looks like the program is working pretty good and so far, everything has been on point. If they make a settlement, they will call and let me know. They've made one and by November, I’ll be through with that one.
Reviewed Aug. 2, 2021
National Debt Relief has been helping me and things has been going really well. My credit score is slowly coming up as my debt is going down. So with them, I should be out of debt in the next couple of years. They're good with communication and on their website, I like that I can schedule additional deposits on my own, based off of what my finance looks like, on top of whatever I already have scheduled. It also lets me see pending deposits and lets me know where I'm at timeline-wise when my stuff should be paid off. I would recommend them.
Reviewed Aug. 1, 2021
I started off with giving them $400 a month and first thing I know, they were going to the bank and getting what they wanted. I didn't notice what they were doing because pretty soon it was going to $550. They weren't calling and telling me anything. I didn't get nothing from them at all and I had to call them. When I called them, they'd be talking from home with children around them and I couldn't understand half what they were saying. But I did what I had to do. I really wanted the bills paid off. But the customer should get a statement from them letting you know what's going on with them every month. It was really difficult for me to never know who I was gonna talk to or what they were gonna tell me. Everybody had a different story to tell me. I'm very dissatisfied with National Debt Relief. They could have done better and got more paid off.
Reviewed July 31, 2021
Person who was in charge of my case was very professional. He explained everything that I was concerned about. I feel that if I had other issues that I was concerned about he would explain them to me. He was very patient with my concerns. Thanks for taking care of my problem.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 31, 2021
Lauren was so friendly and knowledgeable. Made the decision to go with you so stress free and easy. Give her a raise. Thank you so much. She asked questions that were easy to comply with. The process didn’t take as long as I thought it would. I had a friend who recommended you and so thankful she did.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Lauren gets the recognition they deserve.
Reviewed July 31, 2021
Kim ** very very helpful, very knowledgeable, very pleasant to talk to on the phone, absolutely great and helping me no idea what my account number is. I would also recommend to a friend if need be. Very happy so far.
Reviewed July 31, 2021
When I spoke to someone on the phone, they took some information about things and the cards that I have. Then they were able to set me up and get me started on the program. It's been a big stress-reliever just to have them handling everything. It’s now kind of on the back burner. They took the number as a whole, and on their end, came up with that number to keep everything on track and rolling appropriately. So the payment amount wasn’t too low or high. It was doable on my end of things.
I'm about 80% through the process. I've dealt with different people each time that I would call National Debt Relief but they've all been equally good and courteous. They took the time to fully understand the questions or concerns I had. They would take their time to make sure they go above and beyond on making sure they've covered all the concerns I may have. They work really well. Like with the COVID situation, they were able to work with pushing some payments back. So far, my time in the program has been wonderful. They're kind of finishing me up on the program faster than they determined.
Reviewed July 30, 2021
The enrollment process was pretty simple and easy. They've been working with me. I've been doing what they gave me to do. If I have to change anything, I email them. Right now, I'm about 60% through with the program. It’s been good so far.
Reviewed July 29, 2021
Thank you for all your help! I am excited to continue to rebuild my credit! Thank you! I feel like my debt is being handled by professionals, I don’t feel judged. I feel hopeful for the future, when before I felt like I was drowning.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 29, 2021
Arijan ** described everything by detail as I kept asking every question possible to make sure I am working with a good company to help my debt situation. I am looking forward to working with National Debt Relief. Many thanks, Arijan!
Reviewed July 29, 2021
Jennifer was very helpful and knowledgeable. Necessary informations were discussed and disclosed to ensure I make the right decision that made sense to me and my current situation. I could hear compassion and friendliness in her voice while staying very professional and patient.
Reviewed July 29, 2021
They have settled a few debts for me. So that was a good deal. I'm seeing if I'm gonna still continue because it's been a tough year, but I’m trying to get some stuff done. But anytime I have a question, they’ve been great. They've helped out anytime I've had a situation or need do anything on my account.
Reviewed July 28, 2021
Our family of five has struggled financially for the past years. Living check to check turned into late and past due minimum payments on credit cards and not having money to get the basics. The debt relief program helped us see there was a relief to our financial stress. And, they provided ways to maintain a debt free future. Our representative Aubrey was very informative, knowledgeable, patient and helpful. He guided us through the whole process and made us feel that we made a positive choice in managing for financial nightmare.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 28, 2021
Kenny was very helpful and explained everything in detail. He showed that he cared about my situation and was open to understanding and helping out. I highly recommend Kenny. I am excited to get rid of my debt and get out of the hole I dug for myself.
Reviewed July 28, 2021
Steve ** was very prompt and so helpful helping understand the process. Very good experience! I'm looking forward to playing my debt down with ease and grace! So happy to have thing you guys!!! Would 10/10 recommend to a friend!
Thanks for leaving a review and mentioning our agent Steve. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed July 27, 2021
Leandro ** was the representative that lead me on my journey to becoming debt free. He provided me with excellent detailed information and helped me understand how much one credit card was drowning me in. I felt how genuine he was with handling my account and I will definitely recommend him as an agent with this company to handle the accounts for my friends and family! Thank you Leandro (Lenny).
Reviewed July 27, 2021
Michelle ** was EXCEPTIONAL!!! Great disposition; knowledgeable; patient; concerned, lighthearted & uplifting. She was thorough in communicating info & answering questions. I feel so fortunate to have gotten her to get me signed up. Frankly her great customer skills and jovial personality is really what made to stay and listen. I was about to sign w/ another company, but she treated me so well that I chose to go with Nat'l Debt Relief instead of the other company. Thank you Michelle!!!
Reviewed July 27, 2021
The process was over all very easy and quick. Andre was very knowledgeable in helping me and make this a smooth process for me. I was embarrassed about my debt and that I didn't take the time to understand it. Now I feel back in control of my finances.
Reviewed July 24, 2021
I feel like I can live again and get on with my life, everyone was so helpful and made doing everything so easy!! Copies and all forms are being mailed to me for my records. In two years most of my bills will be paid off thanks to credit relief.
Larry
Hello Larry,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 24, 2021
Excellent experience, the agent was the kindest person ever, so professional, knows what he was talking and willing to help in every possible way. Helping at all time making you feel secure. Will recommend 100 percent. They are the best.
Reviewed July 24, 2021
Boris is a very kind gentleman. I felt very comfortable talking to him about my financial situation. He explained everything very clearly to me. He helped me understand everything I was signing. I am very grateful for the financial help he offered me. I know, I made the right decision accepting help from National Debt Relief. I truly feel, I am on the right track to financial freedom, and on my way to increasing my credit score.
Reviewed July 23, 2021
I enrolled in March 2016 with a credit card debt of $52,366. National Debt Relief "estimated" they could negotiate my debt down to $26,183 and add $11,479 for their services for a total of $37,662 to be paid in 48 monthly payments. Long story short, I ended up paying them $53,464 with 63 monthly installments. They made automatic draws from my checking account. I never missed a payment or was late. I have filed complaints with BBB, the FTC, Trustpilot and now you. In May 2021 they said they completed all services and would offer no refund. In July, they offered to refund a portion of their fees on the condition that I withdraw my complaints.
Hello William,
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed July 23, 2021
David was very kind and explained things step by step. This whole step has saved our lives. Gave us peace of mind in knowing we can be out of debt in such short of time. We have recently retired due to health and the young man who assisted us was very encouraging. Thank you.
Reviewed July 22, 2021
Mr. **... the young man who helped me today exceptional. He really made my experience enjoyable as well as informative. He was patient as well as assertive. I'm also very pleased with the service itself... It's really helped out of a stressful situation.
Reviewed July 20, 2021
I was very satisfied and please with my representative. She (Daryl) was very professional and patient with me and she made sure that I understood everything before we finished. I personally think she is a good example or role model for other employees.
Reviewed July 19, 2021
I was only looking for a way to refinance a loan for lower payments. NDR showed me that I can have everything taken care of for a low payment with no tricks or scams. This was awesome! I would definitely recommend this company to other people who need debt help. Very honest, and friendly, and it was really very easy to do!
Hello John,
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed July 16, 2021
After reviewing many offers of assistance, there is one that stands out! Courtesy, respect, assistance, patience, accuracy. I finally feel the weight lifted and have hope to get bills paid off and save some towards my bucket list. Would (and will) highly recommend to those facing financial woes.
Reviewed July 16, 2021
Everything was done in a timely fashion. I was very impressed. It was more than I expected. It took about 5 hrs to complete but well worth the time. When all was done I understood all about debt relief and how it would help me. Now I have hope that I will get out of debt and move on with my life.
Reviewed July 15, 2021
Qwan ** was excellent to work with!! I had let my account expire and he walked me through re-set of my account with no problems!! Your company helped me clean up all my cards except for my last one and in 27 months I will be free and clear of my card debt. Thank you so much for all your help and working with me over the years.
Sincerely Daniel Alan
Hello Daniel,
Thanks for leaving a review and mentioning our agent Qwan. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed July 15, 2021
Very Easy to sign up for and very helpful customer service. I had no problems getting the help I needed to get back on top of my debt and fix my credit while keeping my payments and cost very affordable and easy!
Reviewed July 15, 2021
I was very please with my experience. The person who helped me was informative and was able to answer my questions. He was prompt, yet thorough. He was also very pleasant to work with. I felt comfortable through every step of the process. I'm looking forward to becoming debt free and to learning more about how to budget and save.
Reviewed July 12, 2021
Great help. Eli was very knowledgeable and a great help. He was very patient when I was having problems connecting to the internet via hotspot on my iPhone. He offered suggestions that were helpful. He explained the benefits very well.
Hello William,
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Eli gets the recognition he deserves.
Reviewed July 11, 2021
Thank you and appreciation to Mike. I appreciate the fast processing for my account. I had a great and awesome understanding with Mike. He nailed the information and qualifications. And also pat on the back. He is awesome. He made us very clear and comfortable to agree with options. Shaunn.
Hello Shaunn,
Thanks for leaving a review and mentioning our agent Mike. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed July 10, 2021
Darryl was beyond helpful and put me at ease with this situation. She made me feel comfortable and made me feel less embarrassed. She related to me on so many levels and was so polite. She was just amazing and I cannot say enough great things about her!
Reviewed July 10, 2021
Very helpful for myself and my family. Took a huge weight off my shoulders. The representative was very thorough and very helpful. Helped me understand the process and how to be successful in getting rid of my debt. Greatly Appreciate the program and how easy it was to apply and get approved.
Reviewed July 9, 2021
I was reluctant about doing this, but Devin helped me through my nerves and explained the process in detail and was so helpful. I appreciate his assistance so much. Thank you, NDR. I would definitely refer you all to anyone in the same predicament. Thank you.
Reviewed July 9, 2021
Ben, the gentleman who helped me the whole way was awesome. I started out very unsure and nervous- and by the end of our conversation, I felt like 100 pounds of stress had been lifted off my shoulders. Excited to be on the path to being debt free!
Reviewed July 7, 2021
Thank you very much!! National Debt Relief have save my life! I’ve been struggle to keep up with all the payments with very high interest. I’m glad to finally speaks to Mr. ** and he’s helping me to understand my financial situation and helping get out of this debt.
Reviewed July 4, 2021
I'm very pleased with the customer service I received. I was nervous about it going in and dreading the whole process. But Gary very quickly put me at ease. He was very informative and extremely helpful... patient and understanding. Thank you so much.
Reviewed July 2, 2021
2. They don’t start contacting any of your creditors until you have enough funds accumulated, and when they finally make an offer to your creditor, they will take most of it for their fees first.
3. Their Gitmead legal representation doesn’t really do much. A judgment was obtained against me and I didn’t even know about it. The only reason why I found out was because I was contacted by an attorney trying to represent me for a fee. This didn’t just happen once, it happened twice.
4. On one of my account, I called National Debt Relief that my creditor is planning on suing me and if they can prioritize that account. They never contacted that creditor. I ended up getting sued and eventually I had to borrow money from family and friends to take care of it on my own since they didn’t do anything about it.
5. Towards the end of my program, I have enough funds accumulated in my account. I called them on 04/26/21 to pay the remaining balance of my settlement. They told me that it takes 3 days to clear and that I had to pay the following month maintenance fees. On 05/03/21, I called them again to request a payoff, this time I’m told that I need to keep an additional $25 on my account in case the payoff is not approved. My payment schedule is 30th of every month on this account.
Bottom line is, if you owe 5 or more credit cards and you go for US Debt Relief, you are most likely to get sued, and since they don’t monitor your accounts, one day you’ll wake up that there’s a judgment against you. I originally had 7 accounts enrolled with them. I got sued on 5 of them. I eventually withdrew 4 accounts from National Debt Relief and settled the accounts myself. I was actually able to settle the 4 accounts for less than the settlement that National Debt Relief was able to get from my Creditors. Case and point, I had 2 Discover accounts. They got a settlement on one of the accounts for 40%. I was able to settle the other for 32.50%. On top of their 40% settlement, they charged me 21% of the enrolled amount for their fees.
National Debt Relief makes it sound like they’ll be able to save you thousands. In the end, after all their fees, you’ll end up paying more than if you just called your creditors directly. Don’t be scared to pick up the call from collection agencies and creditors, you’re better off dealing with them directly than dealing with them through National Debt Relief.
Hello Ryan,
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed July 2, 2021
Outstanding service, counselor very understanding to my situation. Took the time to explain everything to me. I would definitely recommend NDR to anyone else struggling right now. I have already started feeling relief for I did not have to worry about the bills for the first time.
Thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed July 2, 2021
They made sure that they explained everything in detail. It makes it easy to get excited about getting help and becoming debt free. They answered the questions and gave clear, easy to understand answers. It is nice that everything is handled by them and you don’t have to have companies contact you.
Reviewed July 2, 2021
The man who helped me was truly helpful, patient, and compassionate throughout the entire process. Not a single question went unanswered. I was worried the process would be stressful and He showed me it is not anything to fear or be ashamed of. Hope everyone’s as helpful as he.
Reviewed July 1, 2021
So far my experience has been good. They have been helpful. Settlement offers are beginning to come in. I was just somewhat frustrated w not being able to quickly contact the same agent. He did call me back, & I have been pleased with his advice. I just worry about completion as I have stage 4 pancreatic cancer. I don’t qualify for bankruptcy so instead of turning my back on it all after a financially devastating divorce, I decided to try NDR. I just wish companies would be more sympathetic & forgiving
Reviewed July 1, 2021
It was a great experience. Everyone was very friendly and helpful. No one made me feel bad about the situation I am in. They helped me see a solution to my problem. I would recommend this help to a friend or family member.
Reviewed June 30, 2021
Rep was really pleasant to work with and explained everything in detail. So far I can say I am very happy with their customer service. I would have to give a further review after being a client of theirs for an amount of time to be honest. But so far so good. Let's see how it goes from here.
Reviewed June 29, 2021
Very nice, quick and easy loan. Malik was very helpful. I really need to get ahold of my past credit cards to fix my credit. Seems I found the right place. They pulled up my information and were able to quickly find me a good rate.
Reviewed June 28, 2021
Excellent help from Devin **. During the whole process, Devin made me feel like I was making the right decision and he never made me feel embarrassed about my debt. I am looking forward to getting my debt taken care of. Thank You!
Reviewed June 26, 2021
Without a lot of badgering or time consumed, my agents got right to the source of my constraints and quickly found a viable remedy. I look forward to coming out ahead when this process is complete in a few years!
Reviewed June 26, 2021
I have had a wonderful experience with the team of National Debt Relief. I hired them to negotiate almost my entire debt back in November 2020, and since then, they have been actively working with my creditors and getting awesome results on my behalf. I trust the company and its representatives and I'm very happy with what they have accomplished for me so far. Thank you and keep up the excellent and professional work!
Eve
Reviewed June 25, 2021
So far they have been very polite, sympathetic and professional. Was able to explain to explain process well and was very positive. Am hopeful and confident they can give me a second chance financially. Glad I called them and got this solution.
Reviewed June 24, 2021
Chuck was very kind, answered my questions and made me feel better. I’m sure my blood pressure has been lowered. Looking forward to starting this new chapter in my life and completing this program. I will certainly be able to breathe easier.
Reviewed June 24, 2021
When speaking to Brent ** about needing help with our debts he was very helpful and knew what we were talking about and also I did not feel like I was being looked down on. The way everything was explained on what debt relief could do for us took a load off of our shoulders.
Reviewed June 23, 2021
Christopher ** was very helpful and is a very good agent. He explained the program in full detail and answered any questions I had. I am hopeful that this program will help me with my credit rebuild. My only question is will all my accounts go in collections before being negotiated for a payment plan?
Reviewed June 23, 2021
It was very nice to work with someone who seemed to care about my situation. I have had bad luck with my teeth in the last few years and I had to take out loans for that. Then my credit cards went crazy.
Reviewed June 23, 2021
My debt counselor, Allen **, was incredibly helpful and answered all of my questions, leaving me feeling much more secure about this process. I was led carefully through all the steps that I needed to take, was treated with respect and kindness, and feel like I can see a light at the end of the tunnel. Thank you!
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