National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 3, 2021
National Debt Relief changed the amount that was agreed, but it's working fine for me. I got rid of all the stressful calls. They just got one more account to close and should be it. So far, so good.
Reviewed Oct. 3, 2021
National Debt Relief did really well for us. However, we had other payments that need to be paid. We went from $100,000 income down to half of that because my husband got hurt at work, and we still had the $100,000 bills so we just couldn't pay it. National Debt tried to help us, but the payment back to them was just too much. Nonetheless, I was pleased with what they've done.
Reviewed Oct. 2, 2021
Wish I would’ve done this sooner! I can now sleep better at night knowing someone is on my side. My agent Jonathan ** was professional and informative. He helped me feel comfortable during the whole process. He was great! I hung up feeling like a huge weight lifted off my shoulders!
Reviewed Oct. 2, 2021
Michelle was great helping me figure out where to start with my debt. Very easy and quick process. If I had any questions she was able to meet them all in a way that I could understand. Fingers crossed this will substantially help my family.
Thanks for taking time to mention Michelle while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Oct. 2, 2021
Excellent help with all the questions I asked and she went over everything step by step and explore all the ways that I could save money and we found the best one suited for me and my family. I was very impressed with her knowledge.
Reviewed Oct. 2, 2021
The person who helped me with this. Was very kind and polite. He explained and answered all my questions. Was very patient. I was having issues with my iPhone but he talked me through it. I searched the internet for a company that was legitimate. I think that I chose the right company.
Reviewed Oct. 2, 2021
From start to completion, Ms. ** was very thorough answering all of my questions making sure I understood. The account login is great. Easy to keep up with everything occurring from month to month. I really was not sure that I was going to sign up with a debt relief company until I talked with Sarde.
Reviewed Oct. 2, 2021
I contacted NDR thinking that it was a helpful company and I’m happy I did because they helped us to survive. I signed the paper and the company, through my bank, addressed the problem. Now, we have money for food.
Great to hear Peter! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 2, 2021
I set up an account for my mom. NDR asked a lot of questions and we answered them. They've set a time frame to pay it off. It's worked very well so far and it lowered my mom's monthly payments. The creditors have stopped calling her and harassing her on a constant basis. It's helped her out tremendously because she was so frazzled before. She's elderly and that's just what I wanted for her. The negotiators call me every so often to get something to pay off and it's been great with them.
Reviewed Oct. 1, 2021
Customer service rep. Mike ** really explained how National Debt Relief could help me, and his easy going explanation worked, and help me understand how you guys work. Makes sense with my debt that I have and the savings I could have.
Reviewed Oct. 1, 2021
Jay was super helpful and had great customer skills. He was very good at making sure we understood what was going on and answered all of our question about the other issues. He helped going through the paperwork and getting done quickly.
Reviewed Oct. 1, 2021
Handing over my debt issues was easy and put my mind at ease. So glad I made the decision to let National Debt Relief handle my problems. I would highly recommend this company to any friends and family! They keep me updated at all times.
Reviewed Oct. 1, 2021
Relief, having a plan we can work with. We found Kenny a great person to work with, understanding, knew the program, and offered suggestions that was valuable to our situation. I am excited about making monthly payment and not having to live any longer from check to check. Plus the incredible interest we have saved. I totally feel secure now with everything going up, but the payments remain the same. I truly recommend this program, so you can get your life back and take responsibility for your budget. Lifechanging!!!! Go for it and experience freedom.
Reviewed Oct. 1, 2021
National Debt Relief has come to some type of agreement with some of the lenders. I'm 75% done and it's a positive outcome so far.
Thank you for the feedback Iliana, we’re glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 1, 2021
Am working with National Debt Relief to make sure my credit come back to normal. I believe they could help me to achieve this goals. National debt relief is good for everyone going through economic crisis during this pandemic situation.
Reviewed Oct. 1, 2021
I worked with National Debt Relief in the past and they helped me with my bills. This time, I want to put a couple of my loans in National Debt Relief. The first time that I used them, the program was not as bad because my credit score was already messed up. But this time around, I had a good credit score and it's difficult for me now because my score has gone down. So it's not really as good because I'm thinking about getting out of the program. I was fixed for two payments to come out. But now I'm down to one because I only can afford one payment coming out each month, and I don't like how two of my accounts are not being taken care of. They're just dangling because I don't have enough money to be spread over all of them. National Debt Relief is only making payments on the two accounts that they have already negotiated on. I really don't like that. I'm trying to find somebody going to be able to help with all of my accounts.
You can call in to customer service or send a message to ask your question and National Debt Relief will send you a message back and answer your question. But National Debt Relief doesn't send you a copy of what they're negotiating. Whenever they make the deal, they'll send you those terms and say, “This is what we've come up with. This is what we’ll be paying,” but that's all.
Reviewed Sept. 30, 2021
It took one day to take a decade old credit cards problem. That’s amazing, the profound professionalism and how they articulate to average person to understand what they’re signing up for to accomplish. Had I known or have information about I would’ve done it long ago and today I would’ve been credit card free man. Nevertheless it’s not to let either now. Thank you for the support of starting point.
Reviewed Sept. 30, 2021
I've had a good experience with them. They've handled my accounts very sufficiently. The communication is good. They have a client portal that you can monitor your activity, and that you have good access to 24/7, and you can leave a message for contacting you. Their response has always been favorable. They also have a manual that they send you that explains what to expect and lays it out pretty well. So there are no surprises and you know what to anticipate.
Reviewed Sept. 30, 2021
Signing up took a little bit of time but everything ended up working out. I'm halfway in the process now and the experience has been decent. It's been a slow snail pace. But other than that, it's going okay.
Reviewed Sept. 29, 2021
Was an outstanding young man. Help me through a lot besides my account. Glad to have him as my representative. Thank you. I like this program. Hope it works out good for me and again thanks Casey. Goodbye to all my bills in the near future. Thank you again.
Reviewed Sept. 29, 2021
The service of all I have worked with is top notched!! All of the Reps treat me very well. They answer all of my questions and make me feel I can trust them all. In addition, I have never felt left out of the proceeds and they communicate often with me.
Reviewed Sept. 29, 2021
Shannell was amazing. Answered all questions. Very professional. I’m still nervous about this. But I have no choice. Shannell was very empathetic and sincere. Again. I’m nervous about whole deal. It seems too good to be true. If this doesn’t work then I’m really screwed.
Reviewed Sept. 29, 2021
54 years old, work with all types of patients, in this health care field, I am still praising GOD, for National Debt Relief coming in my life. My head was not together (losing my husband and mom in the same year; a few months apart). Thank You, National Debt Relief.
Reviewed Sept. 29, 2021
I was hesitant to contact National Debt Relief. I got the courage to call and was connected with Luis and ask me several questions and he was patient, kind, encouraging and he took his time me. He didn't judge me, he kept encouraging me and letting me know that, "We're going to help you get out debt and be debt free," he was AWESOME. Y'all need to hire more people like Luis.
Reviewed Sept. 29, 2021
They saved me $400 a month in credit card payments. I was satisfied the rep that I've talked to.
Reviewed Sept. 29, 2021
NDR is working on getting my debt relieved. They set up a payment plan and they've contacted everybody that they need to contact and it's getting resolved. They're getting my FICO score up.
Reviewed Sept. 28, 2021
I was very pleased with the service of Josh and the young woman that I later spoke with who helped me with my account. The young woman went out of her way to work things out for me. And I am very pleased with her service as well..
Reviewed Sept. 28, 2021
When I contacted NDR I was not in a good place financially but after going thru the steps and being approved I feel like a major weight has been lifted off my shoulders. To say my Debt Specialist Safia was great would be a major understatement. She not only acted professionally explaining every step making sure I understood but she really made me feel at ease. Thank you so much.
Reviewed Sept. 28, 2021
I'd like to thank Rebecca ** (?) who was so patient and professional while working with me as a new client. She explain to me everything and even more. I would like to thank her from the bottom of my heart.
Reviewed Sept. 28, 2021
They took me from $850 a month in bills and took me to $250 a month. I am super happy with this company. Thank you so much for helping me. I will be doing my best to keep my debt down. I am so glad this company could help me.
Reviewed Sept. 28, 2021
Edwin was very thorough and answered all questions, he was a great help. He took the time to explain the process even a few times when I got lost or confused. He explained in detail what the debt relief program entails.
Reviewed Sept. 28, 2021
Representative directed me to the best solution, with expertise and empathy of my situation. I know that I signed my name to a legitimate contract which outlined exactly what to expect in terms of payment each month and how long, what to expect from credit card companies and how to manage the calls. Thank you again.
Reviewed Sept. 28, 2021
While deciding to call and have NDR help assist me with consolidating my debt all into one payment the representative operator was very kind and you know concerning and attentive. Everything's been hard since covid but you know she made it really work for me in my situation by extending the payment out to the end of August you know the little things like that and just taking the time to hear a client out. So yeah I'll do it again if I have to but I'll try not to get this far along a second time...
Reviewed Sept. 28, 2021
I paid off some of the debt myself that was going to be taken care of because I got tired of the phone calls and the letters and one bank said they didn't deal with any debt relief companies. I called NDR to find out if the cost would be lowered because I've settled some of the debt and by that time, the payments to cover the cost of the service had already been taken out. I already paid, so there was no way to get that back. It wasn't something that destroyed me, but I thought it would have been negotiated. NDR settled everything except for one account and if I would have been given an option to go a different way and settle that one account, I would have gone a different way. Communication is more important as far as letting me know that I could have paid off in a faster way. Nonetheless, the experience was non-confronting and easy to go through.
Reviewed Sept. 27, 2021
Extremely polite and patient professionals helped me so much. Took a huge burden off and relieved the guilt I was feeling. I would recommend this company to anyone struggling with debt issues. I am more than grateful for their kindness and making sure this was the right solution for me.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 27, 2021
First, I learned of National’s high credit rating. Next, I listened to the complete explanation by Jonathan and felt eager to join. Then, I told Jonathan I had agreed to a similar plan with another company, not as highly rated. He said this could be worked out, so I joined. I feel good about possible savings and resolution. Thank you.
Reviewed Sept. 27, 2021
National Debt Relief is excellent and the experience has been very good. If I have concerns, I'm able to contact them and they explain anything that I need to know. During the enrollment process, I sent over copies of things that they were going to work with. It was very easy. The program has worked for me because it is handling the debt that I couldn't handle anymore and NDR has worked a solution out with everyone that I know of, or one at a time. When they came up with the amount for the payment plan, they considered what had to be taken over. They talked to me about the amount to make sure I could do it and that I can call any time and have it stopped or take a break from it. Working with NDR took a lot of pressure off of me. It was a big relief. I would give them very high rankings and I would give people the go-ahead to use them.
Reviewed Sept. 27, 2021
The communication was good the whole way through. They ran a bunch of numbers in the beginning, and then try and get the payments worked out. All the way up till the end, they were communicating the whole time. We solved the schedule and everything worked out.
Reviewed Sept. 26, 2021
National Debt Relief has been helpful. It seems like I'm building up my credit again. So, that's great.
Reviewed Sept. 26, 2021
I pay National Debt Relief $200 every two weeks and with that, they're paying off all the different credit cards. Then, they tell me what I have left. But my credit doesn't seem to get better. My credit card stuff cleared up and now that I have no credit cards and it's on zero, all these collections started popping up. I have $13,000 worth of collections and I haven't got a call either about what NDR can do to help me or that they can try to fix my collections. They told me that I probably qualified for this program and I would just have to pay them, and they never called me back.
Reviewed Sept. 25, 2021
Kenny your Debt Consultant was extremely helpful and super nice. Answered all my questions and made me not feel embarrassed about my whole situation. I would definitely recommend your company to my friends and family. Thank you for being so understanding and working with me to get me out of debt and on the right track to bettering my finances.
Reviewed Sept. 25, 2021
Ian was extremely informative and patient with my questions. He took time with the entire process. He was personable and friendly while maintaining a professional manner. All of my concerns where addressed in a timely manner and he was able to give me advice for my future financial needs.
Thanks for taking time to mention Ian while leaving this great feedback. Our clients are the reason that we do what we do!.
Reviewed Sept. 25, 2021
When I joined, I talked with Eddie ** and he was very nice and patient with me in helping me input information. There were times I had to start over again but he would be very patient with me until I got everything right. I was very impressed.
Reviewed Sept. 25, 2021
Our experience with Edgar ** was excellent. Edgar would stop his presentation of this program. If we had questions about a certain point that he had explained he would stop and come back to explain our question. Edgar's explanation of your program sold me and Loretta.
Thanks for taking time to mention Edgar while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Sept. 25, 2021
Doing a consolidation with National Debt Relief was a better option monetarily. We sped up the time frame a little bit, so that'll be good.
Reviewed Sept. 25, 2021
I was falling in debt. So, I did a little research and I read about National Debt Relief. I needed the help so I gave it a shot. National Debt Relief doesn't make me feel uncomfortable. They really do give me a relief and peace of mind. They're helping me wrap up my debts and get all this crazy stuff off my back, and they don't bother me in any way.
I talked to my negotiator once. He was a very good gentleman. He was soft-spoken and didn’t beat around the bush to me. He told me, “Hey, this is what we can do. This is how we're going to do it. Are you willing to do it?” I said, “I'm willing to do anything, if it helps. I owe the money.” He was very professional. I'm very pleased with National Debt Relief. They gave me a good schedule and just the perfect amount where I can be able to afford to pay. National Debt Relief does a pretty good job right now as is.
Reviewed Sept. 24, 2021
The gentleman I worked with was so kind and really knew his job. He answered all questions and went above and beyond explaining all. I really enjoyed working with him. He takes time to really explain the process of what was going to happen and how things work and lets you know that you are important and that you will get out of debt and you really do feel better. HE was the bright spot in my life at a time when I felt so low with so much debt. Now I feel that I can retire early and not have this debt over my head. Thank you so much and I am telling everyone about this plan.
Reviewed Sept. 24, 2021
The best of the best! I just got started and just listing to the help they provide is a huge relief and peace of mind. I thought I was never gonna get out of this hole and they literally reached in and pulled me out of it! Thank you guys for the great services you provide.
Reviewed Sept. 24, 2021
Ernest was amazing in helping me through the process of getting started. A weight has been lifted off my shoulders knowing that this is an option for me now! I am looking forward to the next steps of having financial freedom.
Reviewed Sept. 24, 2021
I felt Imani was transparent, honest and had no secret hiding behind the negotiation. I felt at ease going through this process with no pressure to join or sign for this program. Now, rest to see how this decision will unfold in the near future. I can do another feedback then.
Thanks for leaving a review and mentioning our agent Imani. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 24, 2021
I wanted to go with the best when it came to my credit, and National Debt Relief happened to have five stars. I called to see my eligibility and what my options were. I was given my options, and then the process was quick and efficient. It was like dead weight lifted off my shoulders. I even recommended a few people to enroll. I’m very happy. The program is simple to understand and you don't really have to do much work besides making your payments, and they handle everything on your behalf. I've seen my credit improving. I'm able to afford my bi-weekly payments. I love it.
They told me what my exact amount was. They told me what I would end up paying if I continued paying the minimum on top of the late payments or interest fees I was currently accumulating. Then they gave me the settlement amount that I could have, and I felt comfortable with the amount. I was happy with the amount that they were able to negotiate for me, and they asked me if I would be able to maintain the bi-weekly payment that I currently have. It was doable for me. Prior to enrolling, I was so stressed out with my debt. I didn't know what to do. So, knowing that somebody else was going to handle it when it came to lawyer fees and handle those harassing phone calls, it was such a relief.
Working with National Debt Relief has taken one stress off my plate. I don't have to worry about it as long as I make my payments. During COVID also when I couldn't make my payments, I was just one phone call and they were able to put everything on pause. They called me when I was trying to resume, asking me if I was okay and if I was able to make those payments. If not, they gave me an option to postpone it again, or I can resume my payments with no penalties then. They give you options. They work with you. They don't harass you, and they handle all the difficult stuff.
Reviewed Sept. 24, 2021
Right now, two of my three accounts have been solved. The resolved accounts show up on my page and accessing the page is very easy also. But I've been trying to get ahold of National Debt Relief on the third account, which is for Chase Bank, and I still haven't heard from them. Chase Bank made me an offer and I thought National Debt Relief would go forward and get it all resolved so that I can wrap things up. But everything else has been smooth. It's good experience. They helped me out of a situation and saved me some money.
Reviewed Sept. 23, 2021
Really recommended. Very happy for you all helping me with all my credit cards. I was tired of all companies calling me everyday and they call me more than five times a day. I recommended this to my friends and family.
Reviewed Sept. 23, 2021
Absolutely wonderful team of people. They were all great from start to finish. They were very easy to talk to and answered all my questions. I felt very comfortable talking to them about my personal issues. I would highly recommend NDR to my friends.
Reviewed Sept. 23, 2021
Joe was incredible and compassionate. He explained everything in ways I could understand. I almost cried when he told me how much NDR was able to help me financially. I feel like a huge weight had been lifted off my shoulders. Thank you!
Reviewed Sept. 23, 2021
Your agent was very helpful. Edgar explained every step of the application. Edgar also answered every question we had as we worked through the application. Edgar was very professional before we even started the application. It seems to me if you had more representatives like Edgar your company would be very well off.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Edgar gets the recognition they deserve.
Reviewed Sept. 23, 2021
With National Debt Relief, I have no problem with getting answers or anybody reaching back to me. The program has been pretty comfortable for the most part. As far as my debt consultant, I got my question answered fast. When they tell me they have a settlement offer and they negotiated, it's pretty much either take it or leave it. They said "Nah. You could decline it, it's just, don't know if you'll get another offer like that." They say the first offer's the best, and usually, they wipe out about 60%. So, I just go with the flow.
The only thing is when I get my statements and I got a due, I'd like to see what my running balances are left on each one. You can't find that out. It'd be nice if it shows on the website, "You have 800 of 1,500 left to pay" or something. Also, it'd be nice that if you got an offer, somebody would call you and say, "Hey, this is the offer." There could be more communication than just to opt to the computer. That's what I would like.
Reviewed Sept. 23, 2021
I had a very good experience with National Debt Relief and when they transferred to the loan, that worked out great even more. So, that helped me out more. The program got me organized and kept me within my budget. NDR would send me an email saying what they were gonna do and I would either accept it or reject it. I didn't have any problem with accepting it. So, it was very simple and I had less stress. I had to tell them the amount for the payment plan and we did it every two weeks. It worked out good. Working with NDR was wonderful and now, I feel relieved when I go looking and my credit has worth. It has gone up.
Reviewed Sept. 23, 2021
National Debt Relief’s service seems to be working and the time frame that they gave is looking accurate. The reps have been very nice and professional.
Reviewed Sept. 22, 2021
Always helpful.. kind and courteous!! Very patient with any questions or concerns that I may have with my creditors. I highly recommend them if you are in need of help with your monthly payments!!! Give them a chance to help you gain your financial freedom.
Reviewed Sept. 22, 2021
The enrollment process was straightforward and we didn't have any hiccups with it. We talked to the negotiator in the very beginning and everything was answered upfront. If they need a form or need a signature, they reach out to us and we complete it. They've been working the account good. We get an offer and they call, and we say yes or no and we keep moving. The program was what they said they would do and the experience with National Debt Relief went as expected. We have gotten rid of about 20 accounts so we have about three left that we're working on.
Reviewed Sept. 22, 2021
I really liked my supervisor that was there at the end. She was very supportive and positive during this whole thing. I wanted to make a final settlement with Nordstrom, my last creditor, for several weeks and months, because I had enough money. But no one was reaching out to me, so I reached out to her for over a period of several weeks. Apparently, she had gotten a different job in the company and was no longer doing that position. But they finally got ahold of her, and she told me what to do and in my situation.
Because I had teeth I had to pay for that were ongoing which cost thousands of dollars, I needed to start paying that with the money I was paying for National Debt Relief. Since I had not made a settlement with Nordstrom, I decided to opt out of the program. It would save me about $5,000 because I would have had to pay them. I resolved it on my own. I paid them what I had saved up. My credit score should start going up next month, by the end of the month. Overall, I'm grateful for National Debt Relief. I had three credit cards and I've made settlements with all three. I feel so much better not having that weight on my shoulders. I would suggest and recommend them to anyone that's struggling. I'm ecstatically happy to be moved on.
Reviewed Sept. 21, 2021
Casey was very patient with my questions and explained them fully. In the end, he went above and beyond to help me with my debt. I highly recommend National Debt Relief. Last night was the first night in a long time that I actually slept through the night without waking up numerous times worrying about how I was going to pay my bills. A big thank you and high five to Casey and National Debt Relief.
Reviewed Sept. 21, 2021
It’s was a smooth, informative and timely process. The customer services was top tier. I am very grateful. They covered everything and made sure I could understand all the information that was discussed with me. Thank you for everything! You all are appreciated.
Thank you Allen! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Sept. 21, 2021
My mother used National Debt Relief. She said great things about them that was why I checked and found them with the reviews. The process with them is very easy. They reach out. They don't wait for you to call, especially with covid going on. I have my own business and when trying to get through to people, you'd be on the phone for 35, 40 minutes waiting for somebody to pick up, whereas with National Debt, there's somebody right there every time I call. The reps are very helpful. I called probably about 10 times in the last two years and they're top-notch.
We're more than halfway through the program now. With business coming back and trying to get back on track here, I should have this done hopefully, by the end of this year. The best part of it is the peace of mind. You don't have the phone calls from the credit card companies. The biggest thing is you don't have revolving debt. I see the payoffs. It hits your credit but at least you get your debt paid off. There is quite a bit of fees involved with it and though I would like to see those a little bit lower, it's still better than paying 22% on a credit card. Also, I did research on other companies and they were 30, 40% higher than National Debt Relief's fees. As far as the process, the company and the transparency of it, I would highly recommend National Debt Relief.
Reviewed Sept. 20, 2021
I was very happy, with Nathan your representative. He was very helpful and walked me through The whole process. I just wish, I had acted earlier. I really could not believe how easy it was. And yes the great relief. I now have. Thanks to National Debt Relief.
Reviewed Sept. 20, 2021
From the start Jeremy was very friendly and helpful. It made it so I could understand everything. I would highly recommend him. He did everything in a timely manner and got back to my phone calls pretty quick. The overall experience was great.
Thanks for taking time to mention Jeremy while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Sept. 20, 2021
From the beginning to the end the process reassured me that I had done the right thing. My counselor was very competent and walked me through the process. I didn't realize it would go so fast and smoothly. I am appreciative for this service.
Reviewed Sept. 20, 2021
A friend told me about NDR and the reps are very helpful. I keep track of where I'm at and who gets what for the most part, and I know where I'm at.
Reviewed Sept. 19, 2021
Very to the point and friendly. Very informative as swell, everything was explained in detail. Thank you very very much for that. The man whom I was speaking with was very knowledgeable and kind. Worked with me at a slow pace so I could thoroughly understand all the information provided in the contracts.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 19, 2021
They were very helpful with me. Also gave me good advice on which direction to go. Very professional and knowledgeable. Would recommend for anyone in a lot of debt and do not know what to do get out of debt.
Reviewed Sept. 19, 2021
I'm coming towards the end of the program and everyone at National Debt Relief has been super helpful.
Reviewed Sept. 18, 2021
This was a very easy process to do. I would so far recommend it to anyone. Hopefully this works out to be a home run. I feel with the team I have working on my behalf will be very relieving. Thank you for listening to my experience.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 18, 2021
The company provides excellent customer service with you in mind. The agent makes you feel comfortable in an uncomfortable situation while explaining your financial needs. They are understanding, knowledgeable, and helpful. It will take a load off your mind and give you a fresh start.
Reviewed Sept. 18, 2021
James ** was professional. He explained the process and answered my questions to my satisfaction. The process was easy and response time With communications was great. I finally feel Peace of mind. Looking forward to seeing light at the end of the debt tunnel.
Reviewed Sept. 18, 2021
As French speaker a immigrant, I really appreciate how patient, relatable and caring Anthony was with me. He took time to make sure I made an informed decision. You guys are the best. Thank you for helping me in this challenging time. I can finally see a light at the end of the tunnel. I am looking forward to being debt free and get my finances back on track. God bless you all.
Reviewed Sept. 18, 2021
National Debt Relief sat down with me, I gave them all of my bills, and they went from there. They negotiated with all the people that I owe. They took so much a week out of our check, put it in my account, and distributed it when they got it. I’m comfortable with them. I got a direct line to them or I can go online and look it up, and it tells me who they’ve negotiated with and how much it was. They’ve saved us quite a bit of money. They did a good job and got us out of debt. We’re almost to the point that we owe nothing. All we owe now is our house, and it'd be paid off this time next year, so we'll be debt free. They have to just get out of the credit card now, and we've stayed out of debt after that. We were able to concentrate on paying that off instead of having to worry about the credit cards.
Reviewed Sept. 18, 2021
I've worked with several representatives because we've been with National Debt Relief for almost two years and they've all been very nice and professional. When we first started, I didn't understand the commission that they took off one of the first debts that they settled. So, I was wondering why but once they explained it to me, I understood. Their commission was 10% of the original debt and that made more sense as to why the payments weren’t being completed. They're a very good company to work with. They negotiate your debts down because before we were on the National Debt Relief program, we were paying about 2,200 a month in credit card bills and on NDR, we're paying a little less than 800 a month.
The downside, and this goes with any debt relief company, is you have to stop paying your normal bills so that NDR can negotiate the debts down and that tanks your credit score. When we started and we had to stop paying the monthly payments on all of our credit cards, my credit score was 482. But since then, it's come up to about 630 and they have cleared about a little over 50% of the debt that I had.
Reviewed Sept. 17, 2021
My debts has been resolved according to the money I have been able to put aside with my budget and I am confident that in due time they will be all resolve with the help of National Debt Relief team. Thank you all.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Sept. 17, 2021
After everyone was nice my agent solved my problems and made me feel awesome by telling me I was accepted into the program. Great work guys, keep it up, changing people's lives for the better. Hopefully everyone who gets accepted will take advantage of this new opportunity.
Reviewed Sept. 17, 2021
I receive great customer services from David. He didn't rush me into any agreement quickly and which I appreciated very much. Also he explained everything and answered all my questions with no hesitation> I would recommend him to my family, colleagues and friends if they are looking for this kind of services. Please let David know I appreciate everything during my application review and guidance.
Reviewed Sept. 17, 2021
I recommend National Debt Relief to anyone with max out debt and can't do anything about it. Get your debt paid in months not years! I am satisfied with the program I got. My credit card debt will be paid in 30 months!
Reviewed Sept. 17, 2021
National Debt Relief put me on the plan to lower my debt. The reps were almost always very helpful and offered plenty of information. But I remember two times that I had somebody on the phone that wasn't great or disconnected and didn't call back. I didn't understand the fees very well throughout but there was more benefit than not, so I didn’t mind them. After I paid off my first credit card credit account, I immediately noticed changes in my credit score as I was going. So, it was nice to have that immediate output.
Reviewed Sept. 17, 2021
We went with a massive loan to take care of all the credit cards that we had and one lump sum payment, which is nice. The reps were courteous. They weren't just there to say, "We got your money and we'll take care of this." Every step of the way, they were pretty helpful.
Reviewed Sept. 16, 2021
They've been real good with keeping us informed of what's going on. I’ve been happy with the customer service on their end. It's been a pretty easy experience for a not so easy situation. They had some offers early on that we couldn't meet the terms of financially. But since then, all but one has been settled, and it looks like we're in good shape and on track to have that taken care of pretty soon.
Reviewed Sept. 16, 2021
Everybody was helpful in explaining things to us. They were patient with us. There were times that we couldn't pay and they would get us right back on track. We made our final payment not too long ago, so it should be done. They've settled all the accounts. It's convenient to have someone settle your debt for you especially when you have a busy life.
Reviewed Sept. 15, 2021
Colin was the best at explaining the process so that I could fully understand the entire situation. It was a judgement free zone where I found a great solution to my unique credit misfortune. I had needed to start taking care of my critical ill parent and made some ill fated decisions. Colin was a angel is handling all of my needs with honest and accurate facts.
Reviewed Sept. 15, 2021
National Debt Relief has been such a great help to me since the Covid pandemic hit. Finances have been really hard especially when it came to credit cards. I fell behind on payments. For me my credit score is everything. With National debt relief they have helped me tremendously. I would highly recommend them to anyone that is a Similar situation.
Hi Noreen, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Sept. 15, 2021
Simple and easy, just takes a long time on phone to complete process. Needs to be less time on hold. The customer service person Michael was excellent. There is too much repeating the same stuff over and over. This is the company’s fault.
Reviewed Sept. 15, 2021
National Debt Relief worked with my creditors and reduced the bill. We have one more to go then we'll be through. This time around, the payment was well within my budget, granted it wasn't as big as it was the first time. They're great people to work with. Just furnish what they ask, do what you're told and try not to panic.
Reviewed Sept. 14, 2021
Everything was explained thoroughly. I just have to resubmit a loan agreement for a payday loan. Also I requested that one c.f. not be added on my bills to pay off. I had requested that in a email sent yesterday. However when I completed my signatures online. It was still there. The rep told that a team was assigned to me to let them know and they would remove it. Except for that I would definitely recommend this program.
Reviewed Sept. 14, 2021
I am completely impressed with the representative that worked with me. She was so caring with a lot of compassion and explained everything to me. Took a lot of stress off my shoulders. Now I will be able to sleep better and go forward in life.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 14, 2021
Initial application process was simple to understand. Rep explained the process thoroughly and answered all questions that I had. By the end of the application and approval process I was less worried and felt confident that this program will help me.
Reviewed Sept. 14, 2021
I saw National Debt Relief close one of my accounts pretty fast. It was within 9 to 10 months. I was very happy. All of the reps have been super nice. They called when they got an offer letter and told me how many months it was gonna take me to get to that. They broke it all down for me which was nice. I couldn't pay the original amount they wanted me to pay, and I told them that I just lost my husband. They worked with me on the amount. It's been a huge weight lifted. They're very compassionate. The only thing is I keep getting generic emails from them but it would be good for them to send out an email to say where we're at once every six months.
Reviewed Sept. 13, 2021
I received a letter on the mail which was what prompted me to reach out. The whole process was explained thoroughly and the representative answered all of my questions. I qualified for their in-house program which was easy to understand. Overall I am satisfied with the enrollment process.
Reviewed Sept. 13, 2021
We had a friend who did National Debt Relief and referred us. Everyone at National Debt Relief was easy to understand. There were minimal conversations, which I liked. I did have to do change the date of my payment twice and they were fine. We are at the very tail end of the program. My credit score went down but that was expected. The negotiations are taking a little longer, but that's not their fault. It's more of the creditors. I'm happy with everything and I would recommend National Debt Relief.
Reviewed Sept. 12, 2021
They’re helping me get out of debt and any questions I have they answer patiently and they are fast at responding to my emails. They are saving me so much money in interest. I can not believe!! They are so nice too.
Reviewed Sept. 12, 2021
Hello. My experience I had was so awesome. She was so patient, kind and caring? She understood everything that I was going through. She help me to the best of her acknowledgment and doing the paperwork and signing. She help me to understand all my credit cards and most of all time helping with a caring heart.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 12, 2021
The representative that I spoke with was very knowledgeable and answered all of my questions. He created a contract for me that was in my email the next day. He went over each section of the contract and answered any questions I had about the contract and the process.
Reviewed Sept. 12, 2021
The first person was very nice then I've been dealing with a couple of other people, and it's hit-and-miss depending on who you get. But they've all been very nice and professional. They kind of led me through the process. I've had some questions and concerns, but they've worked with me so far. Working with National Debt Relief is taking up some time in my life but and hopefully, the reward's worth it. So far, it's been alright with them except for one little hiccup. There was a little pressure to get a loan that was higher than the cost of my original funds to try to pay it off earlier.
Reviewed Sept. 11, 2021
Was explained very well detailed information done right. I feel great about joining this program of relief for help. I feel like I am getting a new fresh start on life and freedom. Will feel much better once we get over this large problem.
Reviewed Sept. 11, 2021
The representatives always responded to any needs that I had. Then the online dashboard shows me where I'm at and what's left to go that they have to work on. I'm just continuously paying and my debts are coming down and I feel much better. It's going well and I'm very satisfied with National Debt Relief.
Thank you Maria! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Sept. 10, 2021
It was fairly easy to get the process started. The only thing that was hard on my part was getting the proper documentation from the individuals that were trying to collect the debt. When it comes to me seeing my debts getting resolved, it's very significant the way they have their whole setup, and regarding the accounting stuff. So I do see the progress. I like that they have the client portal, so I'm able to log in and track and see when upcoming payments are coming, where my money is actually going and what's saved. Overall, National Debt Relief is pretty solid. Their program is the least expensive considering that it's basically your money going into a savings account, and then they help fight whatever you're fighting.
Reviewed Sept. 10, 2021
The Time frame was good. Communicate was good. She listened and followed up with me every day. She was professional and listened to my concerns about the process. She worked hard to get my paperwork approved. Due to the time difference she was respectful on the times she called.
Reviewed Sept. 10, 2021
Dean, the representative, was very professional, personable, explained each step thoroughly. Thank You for assisting, and also most importantly, making it easier to manage my finances. The program definitely is helping me see a clearing at the end of the tunnel.
Thanks for leaving a review and mentioning our agent Dean. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 10, 2021
I was very happy with the representative (Lindsay). He explained everything thoroughly. He was very knowledgeable and understanding of my situation. I will recommend your company to all my friends that need your help. I hope that your company is able to help many many families in my situation.
Reviewed Sept. 10, 2021
The past several years have been a struggle for me financially. I was living in California near the Silicon Valley and the cost of living was increasing daily because of Facebook, Google, etc. I was working 2 jobs 6 days a week and had been just to make ends meet for the last 7 years. Somehow I ended up with a consultation with Kenneth at Turbo Debt and he was wonderful and very patient with me. After several hours I was signed up for NDR's program. I was stressed because of the calls from my creditors, however everyone I have had contact with so far has been wonderful. Thank you.
Reviewed Sept. 10, 2021
Matthew answer all my questions about the program. He made enrollment as easy as making pie. I found that you asked about my budget for the year was. Matthew took me through the signing part. I’m glad I sign on with the plan. This plan saves me money and time. Thank you for your help.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Matthew gets the recognition they deserve.
Reviewed Sept. 10, 2021
National Debt Relief should create settlements with more credit cards. We've been taking longer than I expected to settle some things like the Discover card. It's been going on for a couple of years. On the whole, my experience with National has not been particularly good. It's difficult to get ahold of them. When I call in, it usually takes a while and they're probably limited in terms of their personnel.
Reviewed Sept. 9, 2021
Ray **, IAPDA, Was there every step of the way, could not have found a more perfect fit, was one of the most easy step by step things I've ever done, they are there to help you, and you'll be able to take a breather and step back, and say, "Thank You Lord." Doesn't matter how small or how big, they stand with you all the way, I could not be more thankful. This gentlemen was the best person for me to deal with and everyone I spoke with during were amazing. Do yourself a favor. Get back to life and make things a bit easier on you and your family. Respectfully Mr **
Reviewed Sept. 9, 2021
Working with Brandon ** was exceptionally easy and pleasant. Usually I am leery of giving out my information because my credit is not perfect. He assured me I'm not the only one and he was there to help. I've just started this program but it was set up and very easy to get things accomplished. I look forward to getting it off the ground and getting my credit back to where it needs to be.
Reviewed Sept. 9, 2021
National Debt Relief is a good team. They would find a good payment plan and they would ask me if I wanted it. If I decided to take it, then they would go forward with the plan. They're getting rid of my credit cards and it makes me very happy.
Reviewed Sept. 9, 2021
I’ve been having a couple of mails that I need to make payment. So, National Debt Relief doesn’t really do as they said. With the last mail I received, I was told that I’m going to be sent to collections. What I know is they are dealing with it already. For now, I’m not fully satisfied. It’s been almost two years and if I’m still receiving emails for my debts and my creditors, it means that there is something they are not doing right, though my payments are being made on time. I’ve never missed any payment before. In the end, we save cost at the end to be able to make payments with all our debts. It has helped me in the sense that I’m not using a credit card now, and I’ve been able to live without it. National Debt Relief is okay, but they should be checking on their clients.
Reviewed Sept. 8, 2021
Real good service, everything was explained in detail. Roger took the time to explain the whole process and was very helpful with all my questions. I have looked into several different companies but chose not for their experience and professionalism.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Roger gets the recognition they deserve.
Reviewed Sept. 8, 2021
Adam ** was great, answered all my questions. Very Nice and Professional, alleviated my anxiety right away. Would recommend this firm to anyone, looking to alleviate any problems caused by Debt. I am still nervous, but this will come to pass, as my accounts are paid and my balances drop.
Reviewed Sept. 8, 2021
My debt Specialist, Geetu ** was extremely patient and explained everything very well to make sure I had the best understanding to how everything works and what I need to know. She took me through step by step and I am confident I will be better off with this National Debt Relief program.
Reviewed Sept. 8, 2021
The rep that handle my info was well knowledgeable, and guided me on each step that I need to complete the process. He was very helpful. I would recommend him to handle any my future issues or assist my friends.
Reviewed Sept. 8, 2021
Wow! I had the best experience ever! I wasn't sure what to expect; however, the two representatives that assisted me (David and Daniel) offered me professional and quality customer service! The assessment didn't take long and I was qualified immediately. Highly recommend. Thank you!
Thanks for leaving a review and mentioning our agents Daniel and David. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 8, 2021
Sam explained everything clearly. 'Mm. I feel relief. Looking forward to seeing the results in the next few months. I know that Sam will always have the answers. The company is fortunate to have him on their Payroll. There’s nothing left to say. Thank you.
Reviewed Sept. 8, 2021
They made it very easy for me and seem to understand how hard this was for me to do. I guess we wait now to see how it goes with the creditors. I tried not to go this route for about a year and still feel uncomfortable with it. They sent an email to give me a place to follow up with any questions I find might trouble me.
Reviewed Sept. 8, 2021
The person who assisted me was very professional, she was always attentive to my questions and she took the time to explain how the program works, she helped me find the best option for me, she gave me hope that the program can help me get out of this bad situation, I highly recommend it.
Hi Jorge, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Sept. 8, 2021
Lauren was patient and helpful during all the explanations that I required before enrolling in this program. She tried to make it easy to understand and what I was required to do. I hope that the rest of the team will be equally helpful.
Reviewed Sept. 8, 2021
The associate that helped me was Mr. ** and he was very professional, knowledgeable, considerate and kind. Best experience for me. He explained everything to me in great detail and was very helpful and understanding. Would definitely recommend your service to friends.
Reviewed Sept. 8, 2021
National Debt Relief helped me pay some of my debt off. The reps are good.
Reviewed Sept. 8, 2021
I tried National Debt Relief and a couple of debt relief companies and it didn't go. If I had to do it all over again, I wouldn't go with any of them. The government charges when filing taxes on that. When debt relief companies settled the settlements, the government charges like the person made that money. Let's say I owed somebody $6,000, and they settle for $3,000. The government considers that I earned $3,000 there, when I didn't earn a thing.
The person ends up owing the federal government tons of money that he can't pay, so he's in worse shape than he was before that, and the government's a lot harder to deal with than the creditors. People ought to be aware of that. I was dissatisfied with the way it turned out. I had to hire a lawyer. I've done what I thought was right, I didn't want to file bankruptcy and beat a bunch of people out of money. I wanted to try to settle where the creditors can get most of their money.
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed Sept. 7, 2021
The representative that took care of me was wonderful. He had so much patience with me and I know I had to be aggravating him but he never let it be known. It was always just take your time. That’s what I am here for. He took care of everything and got me approved for some help and I am so thankful.
Reviewed Sept. 7, 2021
Geetu ** was very helpful! She thoroughly explained how NDR works and the steps I need to take to be successful in the program. I am relieved by the solution NDR has provided. I am grateful that NDR was able to accept my situation and allow me to enroll in their program. I look forward to working with NDR as I continue to responsibly take care of my financial situation.
Reviewed Sept. 7, 2021
National Debt Relief took my credit cards in to start paying them off. When somebody wants to do a settlement, they call me. I have a certain amount taken out each month. Since I have them, I don't get any statements or bills from the creditors anymore. It seems to be working so far.
Reviewed Sept. 7, 2021
I definitely asked them several times to give me the schedule of the payments for each month and to see where I'm at, but they have not provided that information. But the last time that I talked to Thomas, the rep, he was definitely empathetic and sympathetic. He was also very compassionate, so I appreciate that human aspect of it.
Reviewed Sept. 6, 2021
I called National Debt Relief and they gave me a program that I could live with. It didn't take long to get the process started. I've been very happy with National Debt Relief. They were very nice and concerned. Some debts have been settled and some are in the process right now.
Reviewed Sept. 6, 2021
My experience with NDR has been really awesome. They always follow up with me with an email or call me if there's a negotiation. There's also a security question that they have to go through, which I really appreciate, 'cause anybody can just hack into your information. They make it more private and they don't proceed until they get your consent. They've helped me a lot.
Reviewed Sept. 5, 2021
National Debt Relief set up a payment plan so that my wife and I could pay off all the bills we had. So far, I'm satisfied and I sleep better. I got half my debt paid off and I wish I could get the other part paid off as well. The sooner the better.
Reviewed Sept. 4, 2021
Jay was so very helpful and so kind and considerate. Went over and above. Thank you. He made me feel like I was not alone that he did everything to explain in great detail and made sure that I understood everything that I was getting into and that I was not alone.
Hello Lisa,
Thanks for taking time to mention Jay while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Sept. 4, 2021
Excellent service. I'm back for my second time but not due to credit card debts. I have been scammed and lost about $140k. This will help me pay off loans I took out for the scammer. Jamel listened kindly regarding my story and had helpful suggestions telling my family.
Thanks for leaving a review and mentioning our agent Jamel. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Sept. 4, 2021
The customer service representative who assisted me with my application process, Chuck **, was excellent. Great representative of the company. I would recommend National Debt Relief for my experience with the customer representative alone. It’s a daunting process but the representative made it less so. Keep us the great work!
Reviewed Sept. 4, 2021
I can't say anything bad about it but it was a great experience getting the help I needed and I turn to the right place for help. They was very good explain everything to me and that I would like to give them 2 thumbs up. They are very good overall.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Sept. 4, 2021
The initial setup process and settling my first debts were easy. National Debt put all the bills together and they gave me one solid total. I'm on social security so I said maybe this would help my debt. The payments are not bad.
Reviewed Sept. 3, 2021
The experience was great! This is the first time in my life that I had to ask for assistance (due to unexpected situations) with finances and the people did not make me feel terrible about asking for help. They were welcoming (especially Vanessa **) and made it a comfortable experience. I would recommend your company to any friend that I have that may be in the same situation.
Reviewed Sept. 3, 2021
It is a very reasonable process and I asked what the catch was. There wasn’t. The set up for the refueled allowed me to maintain reasonable payments without becoming overwhelmed by the debt. The program is Set up like leasing a car! I would recommend to anyone who is in the situation that needs the help!
Reviewed Sept. 3, 2021
I was amazed in the time it took to get started with just a phone call and the time the rep was willing to spend with me on the phone. Excellent service skills for explaining everything I needed to know. He went out of his way to explain how the company could help me and what I needed to do. All I have left to say is the Representative Daniel ** is an extraordinary and special representative for this company and we need more of this kindness and understanding to make the world a better place to live.
Hello Mary,
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Daniel gets the recognition they deserve.
Reviewed Sept. 3, 2021
National Debt Relief seemed legit when I was looking them up online. Their people were fine. I don't hear from them much but they got everything resolved. I just give them money.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Sept. 3, 2021
NDR pulled my credit report and they asked me which debt companies I was more concerned about and what I wanted to clean up. I told them it's all of them and they took it and went out with it. They let me know how much the monthly payments were gonna be and I told them how fast I wanted to get it done. They came in with a proposed plan and it worked. The cost was very reasonable and I like the fact that once we came up with a plan, we were able to pull 400 plus out of my account on the 1st and 15th to the point where I didn't even have to worry about it. Also, they constantly gave me calls to see if I was getting into any more financial hardships to make sure that the amount that was coming out was still okay. That's what I really liked.
Reviewed Sept. 2, 2021
Mercy is a credit to your team.. very professional, knowledgeable and truly cares about helping people.. It was an experience I hope all customers get!! Answered all my questions and helped ease my mind about all the concerns I had.. Genuinely cares and it shows! Look forward to working with this company on resolving my issues.
Reviewed Sept. 2, 2021
Everything went smoothly. Very helpful and kind. I would recommend it to family, friends, etc. Sheryl took the time I needed and walked me through it step by step. No question was stupid and where answered. Put my fears to rest. Thank you so much.
Reviewed Sept. 2, 2021
Customer service was very professional, personal, understanding and patient. Being a first-time customer in that situation, I didn't know much, so they explained quite a bit in detail. When I first signed up, I thought it was gonna be a one-time per month deal for payments. It ended up being bi-weekly and I wasn't prepared for that, but I made myself prepared. Also, if you have financial problems that come on down the road and you aren't able to make the set payment amount that you initially agreed to, it's good to know that they're willing to flex with that and get you back on track.
Reviewed Sept. 2, 2021
National Debt Relief said they could help me lower my debt, take off some interest and help me get out of debt quicker, and they have so far. I'm in my last few months now. I was such a good customer and made all my payments. And I've been working on building my credit back up. NDR offered me the last $4,000 to get a loan through another company that they work with to pay off so they could go to the creditors and pay off the rest of my debt, negotiate the price for what I owe, and get a lower price. Then whatever they come up with, that's what I will borrow.
They think it would be $3,000. So I'll borrow $3,000 to pay off the rest of the debt consolidation, and then they will build me some credit at the same time I'm finishing this program. And that's what I wanted, because I was gonna put it on a credit card. But they offered me this, so I just went with that. So I'm waiting for them to go ahead and negotiate the other two creditors that I have and finish up the program. It has been a good experience.
There were a couple of times when I missed a couple of payments, and NDR was good about letting me miss those and then deferring them and renegotiating what was left, or a little lesser price than what I started out. Because it was 400 and something dollars, and I got it down to 395, which made a little easier each month to pay my bills and still get the debt paid off. If I had finished paying out like it was, with all the interest the cards charge and only being able to pay the minimum, I would have paid $60,000. And the way they did it, it didn't cost me more than 20. So it's a win-win over paying cards out. They did an excellent job. Good communication.
Reviewed Sept. 1, 2021
I was trying to get a small loan and the loan specialist transferred me to NDR suddenly. I was not even considering going down this path, but Tee explained the program and how it works. I did a little research and found the company is legitimate and highly rated. I signed on feeling like I was making an informed decision and I appreciate that.
Reviewed Sept. 1, 2021
Kevin took the time to explain everything to me and was patient and considerate of my time. I would recommend anyone looking to deal with debt to call National Debt Relief and ask for Kevin. It was a great experience!
Reviewed Sept. 1, 2021
The loan amount was ok, the Rep. that was helping me was nice and helpful. The process was not that long. Everything was done online. I needed this to help my credit. I heard about this online. So, I hope the this will work for. Thanks.
Reviewed Sept. 1, 2021
I Googled and National Debt Relief was rated number one. I signed up with them and they were solid. They told me everything I needed to know and broke it down Barney-style. They were also flexible when it came to my payment plan and they made things better for me. They provide a good service and I thank them for it.
Reviewed Aug. 31, 2021
When I first called I was very nervous. Danny @ ext ** was the best. He was very kind and knowledgeable about the help that I needed. He walked me through every question I had. I felt I had someone who care about what was best for me. After this experience I felt like a new person to have a directions Thanks to National Debt Relief.
Reviewed Aug. 31, 2021
The manner of professional and practical assistance in completing the form was commendable! The patience was outstanding since I needed time to locate information needed to complete the process! I am extremely grateful for the friendly atmosphere receive because it made this experience a comfortable one!
Reviewed Aug. 31, 2021
I am really loving this program! It has been helping me lift the debt weight and I can't wait till all of it is completed! I was very nervous at first, but a year later, I am very glad I went with National Debt Relief.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 31, 2021
I like the negotiation part that is done on my behalf. It takes a lot of stress off from that and it's been a lot easier. I appreciate where I'm making the main payments twice a month rather than all those other payments a month. It's been a really good experience for me.
Reviewed Aug. 31, 2021
National Debt Relief was the first one I saw that seemed to be reputable. But I didn't read the fine print. My balance is on a certain amount and they would need 20% to start the negotiation process. But I didn't realize that National Debt Relief would be taking that 20% as an applied fee, rather than it being put towards my debt. So, that was kind of frustrating. There should be more communication. But I'm done with the program and working with them brought a good impact to my life.
Reviewed Aug. 30, 2021
Kenneth was very reassuring. I was reluctant to continue with the process of debt reduction and he assured me he would be there every step of the way when and if I had any questions or concerns. I am satisfied with the service received.
Reviewed Aug. 30, 2021
Jason was extremely helpful and explained everything in a way I was able to understand. It was an easy process and not stressful at all. After going through everything I felt much better about being able to become financially stable. Thank you for all your help.
Reviewed Aug. 30, 2021
Their enrollment process was easy. I told them what I felt comfortable with and they were able to make that work. Working with them has taken the stress and pressure off of me having to make big payments to everybody and I can just make one payment and they take care of everything.
Reviewed Aug. 30, 2021
National Debt Relief helped negotiate my debt down to a more manageable level and the cost of their service seems to be fair, considering they save you about 33%. I have two payments a month and I get a message once they've settled a debt for me.
Reviewed Aug. 29, 2021
I would give six stars, I cannot think of a better name for the company. He can be a difficult and scary position to be in, but after an experience I literally took a sigh of relief. I highly recommend if you’re struggling.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 29, 2021
I'm finished with the program with National Debt Relief. Their enrollment process wasn't too bad. My life has been better financially since working with them.
Reviewed Aug. 29, 2021
Overall, I'm satisfied with National Debt Relief. The customer service was good. I only talked to them if I really need to, which is hardly ever. I just let them take care of the account.
Reviewed Aug. 28, 2021
Everything was explained on the process and how NDR will take you to a debt free life. The representative had to ask her supervisor at times and even a call back but was prompt and pleasant through. Making this process easy to start. Look forward to getting the results others have reported in reviews!
Reviewed Aug. 28, 2021
Everything is going okay with National Debt Relief. I wanted everything closed out and I put more than enough money in the account. I had to really get on National Debt to kickstart the process. Once that happened, it practically closed out. There is only one other account that they already settled that I'm trying to convert to a lump sum payment so that I can be done within the next couple of weeks instead of being pushed back to next year.
On the whole, National Debt did what I hired them to do. I didn't expect them to execute things perfectly but the main thing was they resolved everything. There are pros and cons to National Debt Relief and I'd let others know about them. You save a little bit of money but the money you save in the settlement, you pay back in the fees. If you have the credit, you could qualify for a consolidation loan or you could make direct arrangements with the creditor itself. You should consider all your options first.
Reviewed Aug. 28, 2021
It's been a nice experience with National Debt Relief. They consolidate all my payments in one place instead of paying all the credit cards. There are no issues with them and they're better off than the person I used before.
Reviewed Aug. 27, 2021
Brian was very professional and very informative during this process during this stressful time in our lives, it is good to know that your company is committed helping people like us get our financial matters back in order in a more manageable way. Thanks again for helping us.
Reviewed Aug. 27, 2021
The initial signing up with National Debt Relief was not easy. It was hard to figure out what the process was, how to go about it, trying to get information. Some process improvement needs to happen in order to make that a lot easier for the client and more clear so that we understand what's expected because it was a little unclear and there wasn't much information initially. I really had a tough time. I also couldn't reach them a lot of times. I really haven't talked to the rep since I first signed up for the program. I was never able to get ahold of them and he never responded to me. But by then, I was already committed to the program because I already signed up for it. I know that it's there and I know I can log in, but it's not useful to me.
The rep needs to reach out twice a month or every other week, initially, for the first month to be able to check in and say, "Have you been receiving my emails about where we are with things? Do you have any questions? Do you have any concerns? Have you seen the amounts being deducted?" Because I felt like once I signed up, they didn't care anymore. The service itself was great but the communication was awful.
Reviewed Aug. 26, 2021
Today talking with the person this morning was a pleasant and kind. I felt better after all we talk about and what he read and going into this Reasons caused me to have to come to this and I take full responsibility. I do believe I will wake tomorrow and do my health some good with this. I am not proud but appreciate the kind and understanding I got. Thank you so much.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 26, 2021
It has been swell or has it, came to your company to get out of debt and then you recommend I take a 15000.00 loan, paying back 26,000.00. So you see I'm not a happy camper, but I guess this is how you work.
Reviewed Aug. 26, 2021
This young man is a real asset to your company: he was completely knowledgeable, and diplomatic in assisting me. I'm 74 years old, and have limited 'IT' skills, but in each instance where my knowledge fell short, his was there. So thank you.
Reviewed Aug. 26, 2021
I researched that National Debt Relief was better than other companies. Their rep was excellent. My wife used National Debt's online portal and she said it was very easy. So far, our progress has been good and I got a whole bunch of other stuff that they wanna settle.
Reviewed Aug. 25, 2021
The work put in to NDR is well managed and very thought minded people. I had a very well guided person and patient and sometimes thought-provoking. It was not long and drawn-out. It was hard (knowing what I needed to do) to move on. Or move Forward is a better word.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 25, 2021
I was a little Leery about doing this but James ** made it so easy. He explained and walk me through it. He was fantastic. I feel better about using National Debt Relief to get me back on my feet and out of debt.
Reviewed Aug. 25, 2021
National Debt Relief is easy to work with and they've taken the stress off of me. There was just one issue once. When they called to tell me there was something worked out and it needed my approval, I asked which account it was and they didn't have the information in front of them. It wasn't that big of an issue though.
Reviewed Aug. 25, 2021
Excellent Customer Service. Yves was very thorough and took time to explain every step of the program. I would definitely recommend him to anyone who is looking into the Debt Relief Program. When finalizing my contract a huge weight was lifted off my shoulders. I am so thankful for this program and this opportunity.
Reviewed Aug. 24, 2021
My experience was very satisfied how Danny how he explain the National Debt Relief work. He went over everything with me and explain with that I am very satisfied with the plan and very satisfied. Danny advise me which ones I need to do with them and explain how it will work. I trusted have he explained. I will tell other people about National Debt Relief. l will encourage to call.
Reviewed Aug. 24, 2021
I called National Debt Relief with an immense worry of my my credit card bill. It seems as I can never finished paying them because of the large interests, agent Shawn ** was very detailed and professional on how this works, it truly seemed as a great idea. So I decided to try it, now, I feel very released of stressful thoughts, finally I can get a peace of mind.
Reviewed Aug. 24, 2021
I liked the way that they presented themselves. The enrollment process was easy too. Anytime I called, they were always helpful. They always had answers to tell me. It was never like, "Let me look into this." Whenever I called, they made notes. So that if another person had to call next time, they were all informed. They were really good. I liked how they did that. Their service is worth it. I would recommend National Debt Relief.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Aug. 23, 2021
They're great. They're always helping out. Anytime I would call or needed something, they were always very helpful. Overall, it’s an excellent program for consumers to really tackle debt that gets out of control.
Reviewed Aug. 23, 2021
National Debt Relief is easy to work with. There were many times that I've had to call and say I needed to skip my payment because of covid or loss of employment or being sick, and it's always been an easy process. I do all of it online and it's easy to figure out. It lets me know what's been paid and what's still needed to be paid. The only thing that I can think of is a final date that the whole program will be done as long as you make your payments that are scheduled.
Reviewed Aug. 22, 2021
Good experience with the program. Satisfied with the results. Good Communication and details about the program. I will recommend to everyone in the world. Customer service was great and specific on the service. Thank you so much for your help.
Reviewed Aug. 22, 2021
They've done a really, really good job. They've helped me get through some issues, and they've done it professionally. They did everything I needed them to do. I'm happy with their service. The online portal gives you all the information in a dashboard. It's easy to read and access. It tells you exactly what you're paying, what the process is, and when you'll be done.
Reviewed Aug. 22, 2021
National Debt Relief has a good program and there appear to be no strings attached. They are there for you and they provide you with an opportunity to be debt-free within a certain span of time. Working with them has freed me from the debt that I had incurred and helped me to see further and to see better. Their website is great too. Once I log in, it gives me a picture of where I am, what has happened, and everything in graphic form as well as numeric form. The personnel also seems to be very interested in the people that they're working with. Overall, it's doing what its purpose is and that's good.
Reviewed Aug. 21, 2021
Made me feel better about my debt. She was great! Helped through the whole process and I feel like I can make it out of debt now. I thought a loan would be better but this seems better than another thing on my credit.
Reviewed Aug. 21, 2021
Despite some extenuating circumstances that I am dealing with that made it more difficult to communicate, my entrance specialist went out of his way to help me enroll in the program and provide me with all necessary information. I really appreciated him working with me in order to help me achieve this. It feels like a huge weight has been lifted off of my shoulders.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 21, 2021
Everything is good with National Debt Relief, so far. It works really well for me. I'm almost finished. A couple of more payments and I'm done.
Reviewed Aug. 21, 2021
Enrolling with NDR was quick and painless. I just make sure that my payments are coming in and I just sit back. They have everything take over. I like that they really try to make sure that they give me updates and those updates come any time there are any. They're very informative.
Reviewed Aug. 20, 2021
I have been very pleased with your service. You have been delivering on your word to resolve my outstanding debts in a timely manner. I am happy with the results received to date. I would highly recommend this company to others.
Reviewed Aug. 20, 2021
When I started to talk with agent, he was very nice, he gave me all the information about to the company National Debt Relief. He was very patient with me, and I decided to do my application for my contract with you. Thank you.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Original Review: Aug. 20, 2021
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Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 20, 2021
Clear and informative information. He answer all questions. Explained the process thoroughly and listen to my questions and concerns. Walked me through the online process until completed. Made understanding the entire process simple and easy to follow. Nothing further to add..
Reviewed Aug. 20, 2021
Helped me with all my needs. Took stress away and made my life feel a little bit more at ease, because of having the creditors look over and review and help me with my credit. I’m glad they were able to figure something out for me!
Thank you Jonathan! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Aug. 20, 2021
I've gotten hold of a couple of people and the broken English is so hard to understand that I've had to call back to get someone that actually spoke English. Other than that, I'm satisfied with the customer service. I've had to reduce my monthly deposits and I keep going a couple of months at a time extending the reduced payments. NDR has been good.
Reviewed Aug. 20, 2021
The whole overall experience with National Debt Relief was great. They were able to give me a number so we were able to work out a number and they kept me in the loop of when they were able to resolve a creditor. Then they let me know when the final creditor was paid off. They were able to eliminate my debt.
Reviewed Aug. 19, 2021
I was amazed how quick it went through. I hope it is as good as it sounds. My debts became overwhelming because of the lock down. I just moved in this place 8 months ago. Food and groceries delivery and Uber or Lyft rides just took a toll. I've never been late on any my bills until now and hopefully it will help me get a good sleep.
Reviewed Aug. 19, 2021
I have previous had help with my credit before and I had awesome experience so I decided to come back. Rep James ** is wonderful, outstanding. He doesn’t make you feel bad and walk you through every step with the process.
Reviewed Aug. 19, 2021
National Debt Relief has been most helpful in helping me handling my debt problems. People treat me with great respect and work diligently to negotiate settlements. I am grateful for everything they’ve done for me! I would highly recommend them to anyone seeking help with unmanageable debt.
Reviewed Aug. 19, 2021
We did not have a solution for the credit card issue. Did not want to file bankruptcy. In the long run this will help us recover from the pandemic. Tried several other programs but none would really solve the problem but actually make it worse.
Reviewed Aug. 19, 2021
As I’m just starting this process, I can only state that the agent who has worked with me thus far has been knowledgeable and professional. She was very helpful and went into great detail to help me understand what is involved in this debt relief program. It is too early for me to comment on much else.
Reviewed Aug. 19, 2021
Their customer support has been good. Their payment plans could have been a little bit better though. It could have been a little bit cheaper for a while, but I'm glad it was done. It all worked out.
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