Buyer's Choice Award Winner

National Debt Relief Reviews

4,922,678reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,879)
  • (5,518)
  • (1,363)
  • (596)
  • (503)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,922,678 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,922,678 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 54 Reviews 10235 - 10435
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2022

    Today was my first contact with them so still early in the process. They were really nice. Wanted to really help. I will write another review each step they help me with. Explaining details so they was clear and understood.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2022

    I needed help with debt relief and I had no idea where to start. Sherry pointed me in the right direction and got me started on a path toward financial freedom. I am so ever grateful for the help from her.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Jan. 3, 2022

    Nicholas ** was professional and efficient in questioning my finances regarding my debts, assets and resources in respect to my economic background. The underwriting process was quickly approved and implemented. Nicholas ably reflected the professional efficiency and appearance of the National Debt Relief Company.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 3, 2022

    It has started off well. Anthony was very detailed and clear with the process and answering my questions. But this is based on results so let's see where we go from here. Still a long process ahead. Very good so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2022

    When I initially contacted NDR I was embarrassed, nervous & totally clueless about what I was getting into. I just knew that I was in a jam and needed help. I was so lucky that Brent ** took my call. From the outset he took control. It was obvious that he had professional knowledge but more important he really tried to listen & understand. I truly am confident that if I follow his advice, I will accomplish this goal.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Dec. 31, 2021

    I had a very good rep. He was a good communicator. He made it easy for me and was very professional. His name was Aaron very courteous. I would recommend him. He stayed with me until we finished. Company is fair. I was told how to stop being harassed by a payday loan person. Overall I like this company.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Aaron while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    StaffBilling

    Reviewed Dec. 31, 2021

    The young lady who worked with us to consolidate our credit card debt was extremely competent and knowledgeable. She had a special way of drawing us in and getting our issues done. We hope we don’t have to do this again, but if we did, we would want to have her help us!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2021

    Got E mails then called as 3 of the 4 remaining debts had settlement deals. I was pleased with the results and hope all goes as planned until all debts are settled. NDR has been good to work with. When I call I get someone who helpful and explains what is going on and keeps me fully informed, they also explain all; my options and what is going to happen next.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2021

    Edward was a person that was working with my debt consolidating. He is very professional, very polite and made sure I understood everything that they were going to do for me. I'm very excited to starting to build my credit. Thank you so much for everything.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2021

    National Debt Relief has been wonderful. Their reps have always been friendly and responsive. I've had no troubles getting ahold of them. I'm still working with them and I have much less stress as far as finances go.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2021

    Kathryn was very attentive and knowledgeable. She displayed genuine concern and compassion to my needs. She kept me informed through every step of the process. I would recommend this program to anyone in need of credit assistance. Thank you for the experience.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Kathryn while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Dec. 30, 2021

    My experience was Great! I felt important and felt more calm because I was helped in my situation. I was being helped and answering any questions I had. Now I’m less stress. So Thank you! I never do reviews but I had to this time because it was a wonderful experience.

    Thanks for your vote!
    Verified purchase
    MaintenanceStaff

    Reviewed Dec. 30, 2021

    Jerry was excellent. I would highly recommend the company and Jerry. I am very pleased with service. It has taken a burden off me. I am a widow and self supporting. I am not working at this time. Hopefully I will find a job.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 30, 2021

    National Debt Relief's programs worked well. But I wish that they could highlight all the fine print, like when they say they're nonprofit. They do help you but they wanna prolong the program more to their benefit. Even though the accounts are dropping, your monthly payment is still the same until the end of everything. If you paid off 10,000 out of the 30 that you owe, your payment should be lower instead of still paying the full amount for the 30,000. It's something that makes you want to really sit down and think if they were upfront with things. Also, some of the fees are just ridiculous, like $150 to $200. Some of the creditors that they're helping me with have up to 15 or 16 fees and it seems a little too much.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2021

    When I called I was met with a pleasant and helpful voice. She was quick to discern and solve the problem that had. I would definitely recommend anyone going through debt relief to do it with this company. Very satisfied with my experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 29, 2021

    I had a wonderful experience with Anthony. I am not the greatest at technology and he walked me through all steps. I would highly recommend debt relief to all my friends and family if they had problems like I have fallen into.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 29, 2021

    Dean was a pleasure to work with. He answered all questions, was very patient and very knowledgeable. He gave us all the information we needed. He also told us that in the future if we had any more questions to call him directly. Which was very reassuring.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 29, 2021

    I was very nervous and embarrassed to discuss my issues. But after speaking to a representative I was put at ease. Edwin was so helpful and kind explaining everything I felt a huge weight off my shoulder. I am so glad I counted you.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 29, 2021

    Debt Relief they are Awesome. They contacted All of my debts and talked them down to lower payments so I could get out of debt. Such a relief off my nerves, my shoulders. I am so grateful. My girlfriend suggested National Debt Relief to me. I really recommend them to anyone who needs Help financially. They are Awesome People.

    Thanks for your vote!
    Verified purchase
    Mike increased rating by 3 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Mike increased their star rating.

    Original Review: Dec. 29, 2021

    We have no info as to any contact by Debt Relief indicating that Debt Relief is actively working to let Marcus and CITI understand that Debt Relief is negotiating to resolve our accounts. Thus, we continue to receive calls and text as well as emails regarding the accounts. We were under the impression that Debt Relief would assist in preventing this continuous contact from these two creditors. They are the only two creditors we are seeking to pay off to eliminate our debts.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Mike,

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed Dec. 29, 2021

    National Debt Relief is great. I needed to start paying back my debt and going with LGI was easier than me trying to coordinate with every single debtor that I owed. They did all the work that I didn't have the time to do. I called them and asked them to prioritize a couple accounts for me that were affecting my credit score, and they did. So, so far, I've had to use customer service, and they were very accommodating. Everything works great for me.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 28, 2021

    I was so relieved when I got done with this. It was easy and Edgar was very compassionate and knowledgeable. He explained everything putting me at ease. I look forward to finally getting some sleep knowing that my medical hardship no longer controls my bills, I do!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2021

    Amit was so helpful, patient and thorough. I really appreciated his knowledge and walking me through this life-changing process. God Bless you all and the ability to help others. I cannot wait to start seeing positive results!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 28, 2021

    When I signed up for National Debt Relief program, I didn't expect to get any help. When Debra called me and she started it all for me. She explain things to where I could understand and all that they could do and set it up to where I can pay the payments that I can afford.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Debra gets the recognition they deserve.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 28, 2021

    He was very knowledgeable and helpful. Also very empathetic. Awesome employee. He was patient and went through the entire contract and answered all questions that I had. Looking forward to seeing the results of this program, I feel relief already knowing that the ball is rolling and I am extremely grateful. I’m glad that I made the call.

    Thanks for your vote!
    Verified purchase
    BillingLoan Process

    Reviewed Dec. 28, 2021

    The program has worked really good. I already finished with some of the loans and the credit cards. Also, I was struggling and NDR lowered the payment a couple of months so that I get back on track. Now everything looks good. I still have a couple of debts to go for but in a couple of years, I'm gonna be able to start again with building my credit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 27, 2021

    The treatment I got made you feel like you really mattered. Debra was very precise and went thru everything with me. Understanding some of the necessary things is hard to remember but it would not be her fault because she explained and explained.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Debra while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    StaffBillingTransparency

    Reviewed Dec. 27, 2021

    Basically no hold time. Easy intake process. Very thorough explanation of how the process works. Realistic payment options. I plan to let all of my friends know how easy it is to work with this company. Mr. ** was very kind.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsLoan ProcessHonesty & Transparency

    Reviewed Dec. 27, 2021

    I'm very very happy and optimistic honestly for the 1st time in a couple years! Even though my journey is just beginning, I know this will be even better for me in the end!! I really appreciate the way I was made to feel like it was all going to be ok and I'm not a horrible person for not being able to keep up with my obligations to pay my loans off in a timely manner! I sincerely thank you all at National Debt Relief for giving me and many many others a 2nd chance at stability!!! You all are Rock Stars!!!!

    Thanks for your vote!
    Verified purchase
    PriceMaintenanceStaffBilling

    Reviewed Dec. 27, 2021

    National Debt Relief is helpful. Their reps were really good. I noticed that my credit score kind of went up, and then they had saved us more money with them working with us. As a matter of fact, I just changed my payment plan because I'm not working and our rent went up to 1,345. So, they worked with my payment plan a month. National Debt Relief is really understanding, and they really work with you.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 26, 2021

    I had some medical problems this year and I lost my job. They came through and helped me consolidate my credit card debt and now I make just 2 small payments a month. The man I spoke with explained in detail how they could help.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 26, 2021

    I enjoyed learning about the debt relief program and will definitely recommend to anyone who needs it. Mitch was great! Took time to explain the whole process and next steps. For the first time, I am excited at the thought of being debt free.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Mitch while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 26, 2021

    National Debt Relief has been wonderful on their end. My creditors have stopped calling me. They make sure when something goes through, I'm notified. They keep me in the loop. So, there's been a lot of good benefits from having them help me out. I'm just waiting for a phone call back from them, but the process was smooth and effortless. They'd taken care of me. The representatives were wonderful. They make sure that I know everything that I need to know before I hang up the phone. They've all been courteous. They never waste my time. Every time I've ever had to call them, it's quick.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Dec. 25, 2021

    They were great. Didn't make me feel like a low-class citizen because I was late on some bills. They've helped me to pay off some old debt and worked through some payment plans. I'm done with the program. Now, my credit score’s gone up.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2021

    My experience wasn't wasted. I got a satisfaction. I have become a lot more knowledgeable about my credit now. The knowledgeable advice that was given was a relief. I would recommend this opportunity to anyone. Today I'm very excited about the opportunity to be debt free.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Dec. 24, 2021

    Daniel ** was the representative who handled my case. Very detailed explaining the entire process. Detailed legal and NDR handling of my case. Left me feeling I was covered with an outcome for my creditors as well as myself. Feeling comfortable.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2021

    I'm still working with them currently. Right now, I've paid off one of my debts. I'm working on two right now with them. But in the meantime, there was one that was really stressful for me and they did it in a timely manner, so I appreciate that. The program's a little bit slow on my side. But at the same time, it's helped me a lot so I could focus on other things that I'm trying to do with my life. My experience with NDR has been easy. Any time I need them, I just call, and I always get someone right away. I like that.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2021

    Thank you very much!! Freddy ** was absolutely amazing and so efficient!! I was in a time crunch and he made sure he had everything wrapped up in under an hour. He went over all of my concerns in detail and was extremely efficient and actually showed great concern for my specific position. I hope that Freddy is thanked in a public manner, as he is an absolute asset to your team. Thank you again Freddy, I am back on track now thanks to your expertise and for actually treating me like a human being.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaffLoan Process

    Reviewed Dec. 23, 2021

    On Dec 9 I was approved for loan thru Liberty Lending- received a settlement that day- I noticed that the loan was not approved as I didn't have money in savings account to cover? Called after being hung up a total of 6 times over 2 days, told by 2 different reps they can't help as they don't know what they are doing. Told me, "I don't see you requested to cancel the loan"- finally after having 3 managers promise call backs I just get an email saying, "We have a settlement for you," so I called to make sure the loan was reinstated before acceptance- it was. No call back no notice- I accepted the settlement- then I have been called back twice to say it's been resolved.... What a nightmare

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Cody,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Dec. 23, 2021

    As of right now it was a good experience speaking with the representative. Looking forward to continuing my business with them. As I continue with them I will send in my experience as I go along. Have a safe and blessed day to the company

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2021

    Overall experience excellent. I was pleased with the agent I spoke with as he was very thorough. I would recommend this service for anyone seeking debt relief. Customers should be warned however, about how much time it takes via telephone to complete the process.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 23, 2021

    It was a little scary at first. Reading a few reviews at the beginning, I wasn't sure if it was gonna work for my husband. But because it worked for him, that's why I did it. It only took less than a year to do everything. I had 10 or 11 accounts, and they were all settled within 10 months. I've told people that NDR is effective.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2021

    Laura ** is hands down the best person to help with debt consolidation. She It was very easy to talk to. Knew knew how to handle all the questions that I had asked her and made everything so much easier for me to where I just felt a little free. If she can get a raise I would give her one in a heartbeat heartbeat. I'm so happy that I decided to do this.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2021

    I spoke to Christina. She was very helpful. It was not a long process to get set up. I'm happy to be on my way to debt free. She was able to tell me exactly what I needed to hear. I'm glad I called NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2021

    Great customer service and easy onboarding process. Would recommend to everyone. Bernard was great and knowledgeable. I’m excited for the plan that was set up for me and on my way to financial freedom. Easy process nice people and good vibes.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Bernard. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    StaffBilling

    Reviewed Dec. 21, 2021

    I was in chemo and radiation therapy and I had to retire from my job and I was living on credit cards. With their help I was able to survive and see my debt go down. I am still in the program and still have more creditors to go but I will say that they have stood by me the whole time. It has been an awesome experience.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2021

    It was a great talk with the representative who spoke with me and explain to me everything in detail. Great support and very professional. All the process was clearly described and highlighting the advantages of the program. Definitely a good experience.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Dec. 21, 2021

    Great job explaining everything. Very patient, kind young man went through all pages of documents l had to sign, looks forward to paying my debt off and have a few extra dollars and not having to worry every month.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase

    Reviewed Dec. 21, 2021

    This Co does what it says it's going to do. They work hard to get debt down, are very available for questions, and work hard to ensure that we are communicated to when they have made an offer. I am truly pleased. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2021

    I got great help and was explained everything very well, it was a good experience and Sol was great! I would recommend to friends definitely! It seems like a very helpful business and hopefully things go great! I’m thankful I chose them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2021

    I was a little unsure of this process at the beginning, but I was put at ease and was explained the whole process which helped me feel good about joining the program. Now I feel better about my financial future. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 21, 2021

    The reps I worked with were friendly and helpful but not quite as thorough as I would have liked. I was served with papers from the court. I was being sued by Wells Fargo for my credit card bill. NDR was leaving that to settle last and I don't know why they left it open like that. It didn't even sound like they contacted Wells Fargo. I scanned the papers from the court, sent those to NDR, and called. When I was on the phone with them, I also explained how Chase doesn't work with anybody outside unless there's a power of attorney. I haven't got a call since. But everything else is going fine. It was just those two accounts that kind of gave me a little kick back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2021

    Excellent experience. I wish I would have done it sooner. Customer service rep was very professional and polite. Took the time to make sure I understood the process from beginning to the end. I appreciate everything that was done to help me.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Dec. 20, 2021

    She did excellent job for helping me consolidating my bills and explain in a way I would understand. My schedule is so busy but she on top of it and she didn't give up on me. I want to thank her very much and appreciate her helping me so much!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceMaintenanceHonesty & Transparency

    Reviewed Dec. 20, 2021

    I feel you were misleading and I want out of this program... you no longer have permission to take money from my account. I have been trying to call your phone number 888-660-7427. Please have someone get back to me or send me a working number. Angela **. PS your phone number does not work.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Angela,

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Dec. 20, 2021

    They act quickly and are very helpful. They also give me a good offer and options so I could pay all my debts from credit cards and banks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2021

    The service they give was explained in a way that I could understand perfectly. They were very polite and professional. I would highly recommend them to anyone needing financial assistance. Just call them and they will take over all call and mail.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 19, 2021

    I've had no issues with the program and I'm saving more money. Last month, I had an issue with one of the financial institutions trying to collect and they filed a civil suit. NDR had lawyers get on it right away.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2021

    They made me feel like I can trust them to help me get out of debt. The person I dealt with explained everything in detail. He made sure I understood everything. They made me feel confident about getting out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2021

    It took awhile. Mainly because so much information is required. Tonee ** was so helpful and patient with my less than perfect computer skills. She helped me feel comfortable with the decision to take this step. My only regret is that I have to end my relationship with my favorite credit union.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2021

    Mike and Colin provided excellent customer service and answered every question I had. I couldn’t recommend anyone better than this company. If you need help call them. You’ll feel at ease and not like a failure like some other companies make you feel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 18, 2021

    The enrollment process with NDR was good. They told me to tell them all of my things that are paid for every month and then they helped me come up with a monthly plan based on my budget. Their service has been good. I’m still in their program. I always get emails and calls when they have new offers or they need to know anything or tell me anything about my account. The whole overall thing has been easy. The people that work there definitely know their stuff. They go over step by step if you can't really understand it that well at first. I would definitely recommend NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 17, 2021

    I called with a big weight on my shoulders. I had fallen behind on my bills and when I called I was unsure if you could help me. Brice ** was the best and took care of everything I needed. I ended the call feeling like I had accomplished something and the weight on my shoulders was not so heavy. Thank you BRICE!!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 17, 2021

    Kenneth was very easy to understand. I am looking forward to the future being debt free. I am going to bed tonight knowing I will be able to get out of this DEBT. Thank you so MUCH Kenneth **! Sincerely, Melinda.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Kenneth. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 17, 2021

    National Debt Relief has helped me out tremendously. Everyone I've ever spoken to is incredibly nice and informative. They let me know what's going on with my debt. I had a lot on my plate and some of that plate has been emptied off. There was one time when I needed help and I had to call them and ask if I could skip one of the payments and they relieved me one of those. If I ever have any problems, I have no hesitation to believe that they would be able to help me. I've been super happy with NDR and I'd speak very highly of them.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Dec. 16, 2021

    My representative was amazing! He stayed in touch and was very thorough and honest with the steps, guidelines and procedures. Getting approved was not a long drawn out process, it was done in a quick and timely manner. I am glad I made the decision to work National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffTransparency

    Reviewed Dec. 16, 2021

    This service is truly excellent. Their rep, Aaron, covered all the bases, went step by step and got me enrolled quickly. Info was complete and transparent. Follow up email and postal delivery reiterated everything in a clear manner. I am very glad I called them. Highly recommend!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 16, 2021

    Would most definitely recommend... very helpful staff and very kind. The person that helped me through the process was very thorough and answered all of my questions. I would recommend speaking to someone if you are not certain on what you want to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 16, 2021

    This was the best decision I made, calling NDR. It was easy, stress free and the professionalism helping with my goals were awesome!! Everything was explained as easily as possible. I highly recommend anyone needing this service, to call NDR!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2021

    Kristin was so patient and answered all of my questions! She was super flexible on communication platforms, where applicable, and coordinated with my schedule at every turn! She was very professional and easy to work with in setting up our debt relief program! We highly recommend NDR!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Kristin gets the recognition they deserve.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 16, 2021

    Answered all my questions and made it super easy to understand. Made me feel comfortable and relieved to be able to get debt free with no worries. Very pleased. Process was very fast and easy with good details. Would recommend to anyone who needs help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 16, 2021

    I was so lucky to find Debra my agent. She was so helpful in answering all my questions and concerns. I have no complaints. She was also so informative, polite and understanding of my circumstances in my life. I'm very blessed!

    Thanks for your vote!
    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed Dec. 16, 2021

    They deal with my credit card debts hands-on instead of me being thoroughly involved. Everything seems to be working well with communication going back and forth. They recently called me about getting a major loan to get better communication with the credit card companies as far as having a lump sum payment. We're trying to finish one-off.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 15, 2021

    Winston was an amazing person with helping figuring out what to do with my debt problem. When explaining my issues and my concerns, he was very sweet in making me feel better about myself. He is for sure wonderful for this job.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 15, 2021

    I had a very nice experience today with Arthur. He explained everything to me perfectly and was a great help! I would recommend National Debt Relief to anyone I know. The whole process was quick and easy. I will be able to breathe easy now.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 15, 2021

    Roberta was amazing. She answered all my questions and very caring. Thanks to her I feel comfortable with my decision. I am finally able to breathe for I am getting my credit on track. I'm very pleased with how this turned out

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Roberta gets the recognition they deserve.

    Verified purchase
    StaffBillingRates

    Reviewed Dec. 15, 2021

    Michael was so helpful and personable and made it all around an uncomplicated and great experience working with NDR. I was offered a great monthly rate, saving me over $200 a month in payments! I’m looking forward to taking control of my financial future. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 15, 2021

    The debt counselor who spoke with me was so kind and understanding of my situation. I got off the phone with a huge sense of relief! I would absolutely recommend National Debt Relief to anyone going through a rough credit situation!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 15, 2021

    The person that helped me was very professional, helpful and knowledgeable. She went the extra mile to explain everything and answered all my questions. I wasn’t sure if NDR could really help me, but she took the time to reassure me and help me to understand that this was the right move for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Dec. 15, 2021

    The rep explained and made everything easy, and I understood everything from the first phone call. I could access my information, and I knew all about my payments, the dates and how much I have left, as well as log in online, which was super easy. It wasn’t complicated to understand the information that I needed to understand which was the complete opposite with the other company that I was dealing with. Also, my father told me that by agreeing to be a customer with National Debt Relief, I will automatically have a lawyer that can help me and stand in court instead of me in case a problem happens. Luckily, nothing has happened and everything is being taken care of because I’m making my payments on time and I have closed all my other credits.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2021

    The people I spoke with were very helpful to me! They explained how everything works and I was very satisfied! Thank you! I called again today and they were very helpful! I would highly recommend the National Debt Relief to my family and friends!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2021

    Daniel K. was an excellent consultant. Talked me through every step required page by page making sure all necessary steps were completed. He was patient and understanding. I felt better having made this decision with Daniel's help. Thank you Daniel and National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2021

    Dewayne representative was awesome. He answered all questions and was very knowledgeable. Vey helpful with concerns and information given. I would recommend to my family and friends. Wish we would have done this much sooner. Looking forward to resolving our debt and starting a better financial future.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2021

    Lisa ** was so helpful and understanding. She walked me through the process and made me feel better about the hardship I have experienced due to the pandemic. Her patience and ability to answer all my questions and put me at ease was amazing! I am thankful for making the call!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Lisa. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 14, 2021

    The customer service was outstanding! What could have been a really stressful experience was made so easy. Adam ** was topnotch and from the very 1st phone call he made me so comfortable and at ease knowing that everything was going to be handled.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 14, 2021

    The gentleman I worked with was very knowledgeable and he answered all my questions. He wasn't trying to rip me off. They took care of the debts that I had. I was pleased with how they did it. Once we got them involved with the people, I had nothing to do with any of it. Everything is taken care of and it’s going well. However, the amount might have been steep for some people. But I already had a budget where it wasn't bad for me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed Dec. 13, 2021

    I've been having so much problems. I'm trying to figure out how to pay my bills try to catch up. Never could catch my total cost per month that's 3000 a month. Now I'm only 245 month. The lady that helped me on the phone are so nice and tried her best to help me figure things out. Thank God she did that for me. So blessed I can now at night and not worry about all the bills I have to pay. Thank you Jesus. Thank you for sending this nice wonderful lady. I did forget her name.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    StaffRates

    Reviewed Dec. 13, 2021

    The consultant explained everything to me so I could understand and they sound confident about the success rate of their program. That is what makes me feel I'm making the right decision working with this group. I was very skeptical, but after talking to Christopher ** I feel confident I am making the right decision. I feel like a heavy weight has been lifted off my shoulders.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Dec. 13, 2021

    What National Debt Relief said was pretty good. Working with my rep was a great experience. They email me if they get something settled and they want to know if I wanna go ahead with the settlement. I just say, “Okay, go ahead. Take care of that.” And that’s what they do. They are getting my stuff squared away so I can move on in my life. Right now, they’re doing a pretty good job. They send me progress reports of what they are doing every so often or I can go to the site and see and talk to them. Navigating the site is pretty easy.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 12, 2021

    Chuck **, VERY HELPFUL person, THANK YOU FOR YOUR ASSISTANCE. GOOD LISTENER. Fun to work with. Return calls fast. Will recommend him to other in need for the service. He explained step by step. NDR lucky to have someone like him.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 12, 2021

    Hamilton did a great job explaining what the situation was. He was understanding of what I was going through and he helped me understand why this is the best option for the situation that I was dealing with. This issue will be over much sooner now that I decided to go this route.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Hamilton while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Dec. 11, 2021

    These wonderful people literally saved my life and I could never thank them enough. Every interaction has been handled with professionalism and the utmost urgency. I had been drowning in debt for the bulk of my adult life and having that beautiful light at the end of the tunnel has given me a sense of peace and gratitude.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 11, 2021

    The associate Valentine was very kind, helpful & understanding of my current situation. Him along with the company, I would like to say thank you. So thankful to know that my husband and I will no longer have to stress out over credit card debt!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2021

    Representative was very helpful and patient with me. Explained things very well. Actually act like he wanted to help and find me the best program for my needs. Glad I decided to contact them about the program. Takes a lot of stress off me.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceTechBilling

    Reviewed Dec. 11, 2021

    I was looking for alternative options to bankruptcy and found this program on Google. I was hesitant at first because so many programs are shams or require money upfront. I enjoyed the personalized touch of this program. I spoke with the same person at each interaction and was able to even email and receive a response. In addition, she walked me through the contract section by section reading and explaining everything which I appreciated because I’ve been in so many situations where it’s like “here sign this” and annoyance at me stopping to read. I just started and haven’t made my first payment yet, but so far so good.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 11, 2021

    When I enrolled with NDR, it was quick and professional. They have been helpful. Everything’s good. We've been closing accounts.

    Thanks for your vote!
    Verified purchase
    StaffTransparencyHonesty & Transparency

    Reviewed Dec. 10, 2021

    I had gotten myself in a bad spot. I looked at many options - but this made the most sense. They exceeded my expectations and negotiated my debt in a way that I ended up paying less than half of my original debt. To be honest, that was life saving - as I was unsure how I was going to pay off over $50k in debt. They were professional, transparent, and reactive to my needs. Hopefully I don’t end up having to use them again - but they certainly made a horrible situation better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 10, 2021

    They explained everything very thoroughly. I like the fact that it's getting taken care of and I don't need to worry about it. They just inform me when they make an offer and it gets settled.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Dec. 9, 2021

    Combining our debts to get a shorter and arguing slower payment was done quickly and efficiently. Also very politely and with knowledge of the conditions. Very polite and understanding to call back later so he could talk to my wife and answer her questions.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsMaintenanceStaffBilling

    Reviewed Dec. 9, 2021

    I'm happy with National Debt Relief. I told them what I could afford and then we worked it so that it works. They set me up for one day during the month and then I told them I needed to change it to the end of the month, and it got worked out for my schedule. Then I get on the website and I like the graphs that show my progress. I like how it's broken down to see exactly where I'm at with each company and it's easy to understand. My payments were cut in half from what I was paying for all the minimum for all the credit cards, and I'm actually making progress. One of the companies was suing me and I let National Relief know. Right away, they responded to me. They got a lawyer on it and the lawyer corresponded with me. That was easy too. Overall, it was worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2021

    I've had great communication and excellent resolution of debt. The reps are fine. If I had a complaint, it's that there's a little bit too much automation and so, I get repeat phone calls when I don't feel like I should. But that's better than not communicating.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2021

    Kim ** was the woman who helped me and I can’t thank her enough. She was very professional, kind, and it really seemed like she cared and really wanted to help me. This service has really changed my life and has been a huge stress relief. I can’t say enough great things about them!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 8, 2021

    I wasn’t comfortable calling, but knew it’s what I had to do. Every step of the way I was thoroughly explained the process, made comfortable and happy with the results of my issues with debt. They really do a great job!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2021

    Joel S. was the man who helped me through every step of the way. He was very knowledgeable, and treated me with compassion, and care. I would refer anyone who needs help to ask for him. I enjoyed my time talking with him. He has a caring heart. Thank you Joel S.

    Diana

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 7, 2021

    Shannel was very polite and made sure I was on the same level as herself. I felt heard and all of my questions were answered satisfactorily. I would definitely recommend National Debt Relief to friends and family. Thank you so much for your great service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2021

    Diane ** was amazing and very detailed with everything she explained to us! I had a surprisingly great experience. Diane was very kind and answered all of our questions with a positive attitude and never got upset no matter how many times I needed her to explain.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Alyssa,

    Thanks for leaving a review and mentioning our agent Diane. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 7, 2021

    Really happy so far. But don’t know how I feel about purposely avoiding my creditors and occurring late fees in order for them to make a deal. The idea seems fantastic but the fact that I have to avoid the creditors to make a deal makes me uncomfortable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 7, 2021

    National Debt Relief has been amazing. They're always there the whole time. They're never long. If I have a question, they answer it. If I need something, they provide it. I wouldn't go anywhere else.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Dec. 7, 2021

    There were two debts that were negotiated for 19 payments of $1, and then one payment of $1,400 to $1,500. I talked to them about it and they said, "Yeah, that's just the way we negotiate with this company." But if I have money that I'm sending, I have an excess in the account, why can't they just get paid off? Or at least bigger payments, so that way they're being paid off quicker instead of waiting 20 to 23 months to get them paid off. Also, I don't know if they just don't have the information or the knowledge, but I was asking them about the capability of doing pay for delete and they had no idea what I was talking about. But they've been good and they've been able to explain what's going on and how they're doing things and their reasoning behind it, with the exception of those two accounts. The communication that National Debt Relief has is really good. They keep us well informed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2021

    The person I spoke to was awesome and very knowledgeable Alyssa. After I spoke to her I felt so much peace. I knew I’m In Good hands and I can reach my goal to be debt free in just few months. I’m glad I made that call and got the help I needed. Thank you National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Dec. 6, 2021

    The agent was wonderful in helping me with my financial situation. I would greatly recommend this to a friend. NDR has really saved me a ton of money and I really appreciate the help. When I read the reviews on their website page that was the reason that I said that I can trust NDR in helping me with getting some relief. I want to say Thank you so much.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 6, 2021

    1 Simple word. EASY!! It was so easy. The gentleman who was attending me made it so simple to work with and now I'm on the road to being debt free. I recommend this company to whoever is trying and wanting to be debt free.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Refunds & Payouts

    Reviewed Dec. 6, 2021

    I lost 10 grand in the program. They told me, in the beginning, I can get my funds back at any time. When it was time that I needed my funds, they said that my funds were already paid out and it was gone and my account was all zero. I didn't get that part out. It wasn't a good experience for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingTransparency

    Reviewed Dec. 6, 2021

    The enrollment process was basically me calling and signing up because it was hard for me to pay my bills off and NDR was very helpful and understanding. Any little thing, they'll call me and give me an update upon. I've been able to pay off a few credit cards so far. It's a good program. My coworker is in it, and they introduced me to it. I'm loving everything.

    Thanks for your vote!
    Verified purchase
    StaffRates

    Reviewed Dec. 5, 2021

    The counselor was very personable and polite and gave great advice. Helped me to understand my failing finances. I hope to be free of debt in 4 years or sooner. I am understanding about principal and interest. I did not understand that.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 5, 2021

    They were very helpful and courteous. They didn't make me feel like an idiot. If I had any questions, they knew where to find the answer. Or if I had any concerns, they were right there with the information for me. They do a really good job and I'm pleased with it. Now, they have set me up with a lender so that my bills are paid right away.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Dec. 5, 2021

    National Debt Relief was getting high with them just dealing directly with the creditors and going on from there but it was costly. We're not with them anymore. They should lower the prices and pay more of the debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed Dec. 4, 2021

    Hunter ** explained every step thoroughly, answered questions when I asked him. Very polite and considerate. Would highly recommend him for his help. He did follow up the next day to see how we were doing. Very appreciated. I felt more relieved that my situation will help me in the long run.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2021

    Just getting started, but feeling free already. Thanks so much for your patience with me. Charles ** was unbelievably kind and patient with me. My husband and I look forward to these last years debt free. We're keeping it that way.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Dec. 4, 2021

    I had a great experience with NDR. It was very easy to get everything set up and the reps were very friendly. They called me and I didn't have to do anything. The only time I've ever had to call was when I needed to switch the payments over to a new account because I got a new bank account. But any time a new settlement came through, everything was online. I just had to do a click of a button to approve it and I was good to go. NDR took all my bill, and told me how much I pay a month and what I would need to pay in order to be stable and maintain my lifestyle but also get my debt paid off at a reasonable pace. We sat down and talked. They asked me if it was an acceptable payment and I said yes.

    The reps were nice, very helpful and gave me a lot of good tips to help me out after everything is over to help me get my credit back up. When I call, it’s usually a quick process and there’s not a lot of downtime. Working with National Debt Relief put me in a better spot financially. I'm able to do a lot of things I couldn't do before because I was in so much debt and because of lack of understanding on credit cards. But NDR got me down to the easy payments and now, I'm on track to be successful in other areas I've been trying to do.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 4, 2021

    My experience with NDR so far has been positive. It was easy to enroll with them. They pretty much just asked what we can handle and it was really up to us. It wasn’t anything that they pressured us to do.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2021

    Thank you so much. You have lifted a great concern off my heart. I had to go on disability and this has helped me greatly. You will never know what a great and better life you have given me. This is a fantastic program. Without this I would have had to file for bankruptcy which is the last thing anyone wants to do.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffBilling

    Reviewed Dec. 3, 2021

    Mario ** is courteous and very knowledgeable debt specialist. He is very thorough, patient and helpful. He is an asset to the Company. I am very thankful for enlightening and educating me on how to use credit cards wisely. I am so relieved and stress free now. Hope not to get trapped with this vicious credit card promotions again. I cannot thank Mario ** enough for helping me get out of debt sooner than I have expected. A big sigh of relief. Thanks for his sincere advice.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Christine,

    Thanks for taking time to mention Mario while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Dec. 3, 2021

    They were great. They was patient with me as I struggled through the process and I thank him for job well done and he made it easy to get through the forms a lot of. I'm just sorry that I can't remember his name to thank him.

    Thanks for your vote!
    Verified purchase
    StaffLoan Process

    Reviewed Dec. 3, 2021

    I graduated from National Debt Relief. It was a lot faster than I thought. I was only in the program for six months, and then I was able to get a consolidation loan to pay everything off that was already negotiated. My credit score has already increased. The rep I worked with was also very nice.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Dec. 3, 2021

    Everybody's been tremendously helpful. National Debt Relief has worked well and everything with the situation has been very good. The negotiation they did was for two years and out of five debtors, they negotiated with four. One is still hanging in there but the negotiation helped out a lot because where it became a monthly payment, it allowed me to make it happen. Working with NDR has impacted my life in a positive way in every single meaning of the word. They were very professional and very good, and whenever anything special was needed, they were on top of it, including through the pandemic. They went above and beyond.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 2, 2021

    From the beginning felt very comfortable and like I was dealing with a professional. Explained everything completely and answered all questions. Applying was easy and a good experience. Would recommend to anyone. When done already felt better about my financial situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2021

    My experience with all Customers' Service Personnel was awesome. The second Customer Service for my program was a lady and she did a great job. She was able to process all documentation and signature pages with me, she was able to answer all my questions with a kind heart. She was nice and well-spoken. This program has changed my life greatly. NDR like no other. Thank you all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 2, 2021

    The reps at NDR work with you. They're helpful and professional. They talk to you and try to get a better settlement if you don’t agree on it. They told me that the process was gonna take three years but it looks like it's gonna be longer. But the program is working. It's just some of it are taking longer than what I thought.

    Thanks for your vote!
    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Dec. 2, 2021

    I spoke to a representative and he explained how everything worked. He helped me get the process rolling after we came to an agreement. The program paid off quite a few debts and I'm getting pretty close to debt-free. I pay $388 a month, and it goes into my savings account. The amounts that they've been able to get the creditors to drop down to have made up for whatever fees that they’ve charged me.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 1, 2021

    I was treated with respect and all my questions were answered accurately and without hesitation. It was like a breath of fresh air to deal with you and it took a very heavy load off my shoulders. God Bless all of you.

    Thanks for your vote!
    Verified purchase
    Contract & TermsBilling

    Reviewed Dec. 1, 2021

    Cancel. Not for me. YOU WILL GET MY HAND WROTE LETTER THURSDAY THE 12/2/2021. I went through the agreement and that is not the way I want to handle my debt problem. Right now I am current with all my bills. The way you want me to handle it is get behind with my bills. I don't want to do that. THANK YOU. LARRY

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hello Larry,

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly, but you can also call us directly at 888-660-7427

    Verified purchase
    StaffBillingFollow-Through

    Reviewed Dec. 1, 2021

    I spoke with Valintine, he was very helpful and explained how the process works. He asked me many times if I was willing to following through with my commitment to consolidate my credit card debt into one manageable amount every month, which I felt I could handle.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 1, 2021

    I am very please with the ease of applying for debt consolidation. They explain and walk you through every step. Looking forward to debt freedom. I started off very nervous but was at ease through halfway of the process.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Dec. 1, 2021

    NDR was so helpful from the get-go and so reassuring that I would be taken care of. The customer service was super good. It was really clear communication and they answered all my questions. I've been able to just be stress-free about it and not have to worry. NDR following through on their promises from day one has been the biggest relief. We had a few accounts that settled quickly so we didn't have a chance to build up that account. So, they couldn't really go after getting all my other stuff settled. It was a bit more unconventional but we've been patient and they've been patient with us.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Dec. 1, 2021

    I thought things were gonna move along a little bit quicker as far as my debts, and some of my accounts going unpaid like I just abandoned them. But from what they've been able to do, I'm pretty pleased. The rep walked me through everything and emailed me. He was really, really thorough. We were on the phone for about 30 minutes and he explained everything to me. He got everything out right away. It was a pretty good experience. I wasn't stressed.

    National Debt Relief made sure that I was enrolled properly. The rep pulled my credit and got all my totals, and combined them. From there, he saw what I could afford to pay, and got me inside of the payment plan. The program has worked pretty good. I would want them to make contact with all of my debtors at one time instead of once the funds are available. But I understand that concept. I'm becoming debt-free. National Debt Relief is worth a try.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2021

    The man I spoke with was knowledgeable, kind and explained everything very clearly. I am now in a plan to help me be free of my debt and I'm thrilled with how easy it was. I would recommend to friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBillingRates

    Reviewed Nov. 30, 2021

    When I called up NDR, the things that the rep told me sounded good about wrapping all the debts up. They would get settlements and they would do the legwork about getting that down to a settlement. Then I'd have to pay a set amount every month for so long, until I pay for everything. It wasn't quick and easy, but it was a plan and that was interesting to me. I wanted to know how to do it, how to get out of it, and how to get that debt off me. After that, there was not the one person that I could talk to every time and it seemed I talked to whoever answered when I called in. They would send me emails from time to time and they would let me know when they cleared a debt.

    If they got a settlement for me, they would call me and let me know what the settlement was. And if I approved it, then they would take the money that I had put in the bank account that I had paid them and pay off that settlement. So I would just keep depositing money every month. And after it had been with them for a year, we had gotten most of the settlements from most of the companies that I had credit with.

    But as they pay off the creditors, they should take the initiative to contact Equifax or whatever company does the credit report and tell them that they need to remove a debt from my profile because I paid it. And they didn't do that. I'm also a little concerned that I've paid the fees for them reaching each settlement. If the bill was $2,000, they'd get a settlement for 1,100 or 1,200. Then they'd attach a fee onto that for your settlement. So sometimes, by the time I paid them their negotiation fee, I ended up paying about what I would have paid. And that's the downside. They're a little more expensive than I understood they were going to be.

    Other than that, they hooked me up with a lending company, so now I'm still in debt. I have borrowed the rest of all the settlements they've done from a lending company, so it's not working out like they initially said. It was kind of a bait-and-switch. They got their money because I paid them for the settlements on each place and now the lending company is going to make money because they're going to take it and keep rolling the ball. Now, I owe the lending company about $8,000. I was hoping I would be done paying my bets in 24 months and but I'm it for another $8,000 when I've been paying into NDR for a year at $300 a month.

    Another thing was, NDR would tell me not to pay a creditor anymore or they wouldn't be open to a settlement, so the creditor would get very irate. They'd call and be very nasty because I was not paying my bill. But I could have paid the bill. So I had to not pay a creditor for six months and wait them out. And that destroyed my credit. All in all, it's a method to get out from under a bunch of credit cards if you've got multiple credit cards and high interest. But it’s not the best way. Going with NDR is not a 100% fix. Their program has got some issues and I don't know if I’d do it again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2021

    Things were explained very well. I've already had five settlements and NDR has been very helpful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 29, 2021

    I had an excellent experience with National Debt Relief. My coordinator was friendly and very helpful. He got me set up in a relatively short time. I am looking forward to working with you. I am very relieved that I can finally get my finances under control.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2021

    So far, it’s been so good. We're still in debt but I believe that they’re taking care of it. I won’t have to worry about it as much and I won't be making all these phone calls. They’ve helped me to where I wouldn't have people knocking on my door or calling me every five minutes. So I'm grateful for that.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedBillingLoan ProcessTransparency

    Reviewed Nov. 29, 2021

    I used National Debt Relief for a consolidation loan. We had some money put up and we paid off the big ones really quickly. I had about 10 credit cards and four are paid off completely. They settled with National Debt. I've been with them for about a year now and I have more than half of the debt paid. It's just these little ones that they’re negotiating with. They also had a law firm to contact my creditors. When my creditors called, I told them the situation and they were all on board. I told National Debt that I hated to do that, so we went from there. Since I went with them, I don't get letters or calls anymore because every time I got one, I sent it directly to them via email. So it was worth it not for me to have to deal with all the stress.

    They have a website that they recommend just going on. We have to log in and it gives me the update of what they're doing. It also shows the amount of debt that has been paid and what's left. I'm not a computer savvy person, but I'm learning. When I got a letter in, I called them and they answered right away. It was $200 and I asked them if I should pay that. They said to just let them handle it and they were pretty good with that. I never heard from the creditors anymore. All in all, I'm well-satisfied with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffEase of Use

    Reviewed Nov. 28, 2021

    Dean provided excellent service. Very knowledgeable and thoroughly answered all questions. We are very pleased and grateful for the program. The online account access makes it very easy to navigate and feel empowered to take control of our finances. Thank you National Debt Relief!

    Thanks for your vote!
    Verified purchase
    CoverageBilling

    Reviewed Nov. 28, 2021

    He was very accurate at telling me how the program works. I just needed a boost in the right direction to get rid of my credit cards especially the way inflation is going. I am semi retired because SSI does not cover my bills I have to work part-time.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceOnline & AppEase of UseRates

    Reviewed Nov. 28, 2021

    The enrollment took about an hour to process but it was very painless. It worked out well. I log into my account every once in a while to see what the process is, what I have in my account with them and what creditors were paid off. So, I do my own research on that as far as progress goes. The website is very upfront and easy to use. If you want to make any deposits into your account or go through everything or if you needed any questions, it's very easy to reach out and speak with somebody.

    Other than not having to deal with the creditors, I was able to change all my information to where National Debt Relief got all the calls or the emails that was pertained to me. You have a sense of relief that you know that they're trying to resolve these creditors for me. They have given me peace of mind and instead of paying hundreds and hundreds on interest alone in monthly and bare minimums, it put more money in my account to where I feel more comfortable every month and be able to control and have a budget. The amount of sense of security that I have with that is overwhelming. People should enroll with NDR immediately.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 28, 2021

    I've had ups and downs. They're not as attentive as they should be. I currently have a notice from one of my creditors that they're taking me to court to sue me even after I informed National Debt Relief that this creditor had turned my account over to a collection agency, and they ignored it and did not reach a settlement with them in a timely manner. They let another year pass, let a year go by without doing anything. And now I'm getting threats of, “You need to appear in court.” So I don't think the program is very helpful, and it's not what I signed up for.

    They need to review their algorithm on which debts they seem to think are the most important and how they're going to approach settling debts with creditors. They're not doing a very good job. Also, charging the client $1.50 per month in order to pay a creditor $1 per month isn't productive. They waste my money and they're very slow at paying off my debts. Go ahead and use them. They've been helpful in that they have settled some debt. But on the other hand, they botched up a lot of other things.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsCoverageBilling

    Reviewed Nov. 27, 2021

    There have been a couple of occasions when I didn’t have the funds in my bank to cover my NDR auto deduction, so I just called them and they adjusted the withdrawal date. I feel they are making great progress with the credit card companies I owed money to.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2021

    Trying to get out of debt and Get Up On My Feet. The young lady Miss Rachel was very helpful. I really appreciate the help that I receive it from you all. Thank you very much. I appreciate your help. I really appreciate how much Rachel hung in there with me until we complete it to subject.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Rachel gets the recognition they deserve.

    Verified purchase
    Customer ServiceTechStaffTimeliness

    Reviewed Nov. 27, 2021

    The Supervisor I spoke with was very knowledgeable about the program. He asked me to call back the next day, but I had difficulty getting in touch with him. I wanted to get # that I refer creditors to so I might handle appropriately. I also have a question about the "holding" company that they use.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2021

    I found Mario very helpful and his acknowledge with my situation very helpful because I had no idea what to do and he took his time explaining everything to me so I understood the process I am taking to get myself back on my feet...

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2021

    I'm enjoying National Debt Relief quite well and I have zero complaints with customer service.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Nov. 27, 2021

    National Debt Relief is taking care of business so far. We got it set up automatic. They withdraw their fee, the money they use to go into the escrow account that they pay the creditors off with. They send messages whenever there's something that they want to settle with and they ask us if we're okay with the amount that they're working with them with. Most of everything has been settled in. We’ve been happy. I’m very satisfied with the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 26, 2021

    I met with Markus and he was great from the start. He walked me thru the steps and explained how the process works. Markus has been great and I look forward to having him help me through this process. I was worried about signing up with National Debt Relief but I feel better since I have someone like Markus help walk me thru it.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Markus while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 26, 2021

    I was so impressed with their customer service, they helped through the entire process and made me feel comfortable knowing that I was in good hands. Absolute life changer! Anyone who is in a tight jam should seriously consider this program.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Nov. 26, 2021

    The enrollment with National Debt Relief was pleasant. It was a Saturday afternoon call and I was not expecting the friendliness of the rep. He was kind and reassuring, and answered my questions as I understood things were going to proceed and he let me know what to expect. So, I was very comforted by that. NDR took care of the higher credit ones. If I had a question, I could bring it up on the portal and it would be resolved. If there was something that I wasn't happy with, I could follow up and say that this wasn't as I understood it, and it was explained to me very carefully how it worked.

    With my Capital One, when I went and looked at the Experian report, it had a derogatory status on it and it was closed. I was a little bit sad with that. I know it's not a bankruptcy and that's what was explained to me at the beginning. Bankruptcy stays on for a long time and that's much worse. Anything that we resolve with NDR will fall away after some time and will not be reflected permanently, which is good for me.

    The representatives are very professional and as competent as they can be with the situation at hand. If it's beyond their level, they refer me up to supervisors or a higher level. They make the time for it. And when I explained that I don't know what I'm doing because I'm not from this country or that I may have questions that I don't know, they're always very careful to slow down and to explain the things that other citizens may take for granted. So, in all, I feel safe and I feel comforted with making this choice, which is difficult.

    With credit and everything, especially when you're new to the country, everybody's having all their credit cards and you're inundated with it and you have to build credits. So, to a certain extent, you have to put your neck out there. You don't plan on getting sick and nobody plans on having five surgeries in five years. But it happens. Unfortunately, not being a citizen, I had no help. I couldn't apply for disability like most people could in my situation. So, I had nothing. My husband, as a veteran, did what he could. But he had his own stress. So, NDR helped us.

    NDR also taught me what credit is, how to be cautious with it and what it means for your life if you're not aware of the situations you're stepping into. They said that they could help me with this. It was not going to be pleasant, but they were going to make it as pleasant as they could. At the same time, they gave me a lot of education on how to not fall into this, how to keep up with the program, not overextend ourselves and not fall into the same trap again. If you're going to go through an unpleasant experience and have a helping hand and guiding hand, you want to make sure you don't end up there again.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Nov. 26, 2021

    My husband and I have both lost our job due to COVID. We had credit card debt that we had been paying on, but without jobs, it was very difficult to even make minimum payments. National Debt Relief's enrollment process was very straightforward. They were able to work with us and get payments that we could afford. They have to settle quite a bit of our debt. Some of it is still ongoing. Everybody deserves to get paid for the work that they do, and I don't have a problem paying them for their work. Any time I have a problem, I can either call them or email them, which is what I usually do and somebody gets back usually 24 to 48 hours later. The representatives have been very good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsBilling

    Reviewed Nov. 25, 2021

    Working with National Debt Relief has been great because I've got my debt and those phone calls and mails stopped. They got me out of debts and they paid off my cards with a lower amount. I know my budget now better, and I learned not to overspend and not use credit cards.

    Thanks for your vote!
    Verified purchase
    Customer ServiceBilling

    Reviewed Nov. 25, 2021

    I've been able to settle four credit cards and I'm doing what NDR said. I’m not using any credit, not taking out any new credit cards and depositing what I can into the account every month to make sure that we settle the debt as soon as possible. Whenever I have any questions, I usually call customer service and ask them what's going on and if there is anything new. Lately, I haven't received any notifications about settling another credit card. Usually, they'll send me a text message and give me a call, letting me know what is available to settle and if I want to settle it for this amount. I say yes and we go from there. But so far, customer service has been great. I get somebody different every time but I don't mind. They always answer my questions.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 24, 2021

    I like National Debt Relief. I call them if I have questions and they go over to make sure that it’s me, and start explaining to me what I need to know. Everything that they said, they pretty much did. We did the enrolment over the phone and they ran my credit. They did everything right then and there so it wasn't hard at all. They do the negotiating and send me the thing to show how much they got it for and each one, then I just send it back and approve it. I probably got about another year, but because of the program, my credit score is going back up. National Debt Relief made my life a lot easier.

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed Nov. 24, 2021

    It was around the time when COVID first hit and things were becoming very challenging financially. My friend told me that she had gone with NDR and it went very smoothly. The way that they would talk about what they need to accomplish and help me accomplish was very paced. I signed off on everything and within the week or so, I started to notice that they were already moving forward with having discussions with my creditors because they would keep me apprised of it on their website and watch and see how things were progressing. I could see one debt is already resolved. The other one is getting close to being resolved. Then I have one last one where I know they're moving forward with it. It's just a matter of when to start it.

    Thanks for your vote!
    Verified purchase
    StaffBillingRates

    Reviewed Nov. 23, 2021

    Jennifer from National Debt Relief, was very courteous and helpful. She made it all very easy for me to fit me with a program. The plan is guaranteed to resolve your debt. I would highly recommend National Debt Relief for anyone who gets tired of paying high interest payments.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Jennifer. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Staff

    Reviewed Nov. 23, 2021

    I have gotten behind in my debt and attempted to work with a couple of companies to get it fixed however was very disappointed and finally just gave up. I spoke to Debra and she was soooo thorough in explaining the plan and soooo helpful I feel confident this time it will work.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 23, 2021

    Very convenient. The lady that helped me through this was very helpful. I would recommend others if they needed help with debt relief. I have not had any of my debt paid as of yet. I hope they help soon.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Nov. 23, 2021

    I ran into a little bit of frustration before the end because one of my accounts wasn’t settled and the company, Chase, sued me. I thought that National Debt Relief lawyers were taking care of it and then I got their papers. I have LegalShield with my insurance so I had to call them and get them involved. I needed to respond to these papers being served to me. But NDR ended up negotiating with the lawyers and we got it settled. It was fine but it was still that scariness of being served papers, which is absolutely ridiculous. I was with NDR for a little over a year and overall, I was satisfied with the service. They were thorough in providing information that I needed.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2021

    Rett W. Is the representative that assisted me. He answered all of my questions and made me feel empowered. There was no judgement and help gave me very insightful information. Best financial decision I’ve ever made. Thank you Rett!!!! Exceptional customer service.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Rett gets the recognition they deserve.

    Verified purchase
    StaffLoan ProcessRates

    Reviewed Nov. 20, 2021

    An amazing job was done. Very accurate description on how the program works and also how long before you become debt free. I was locked into a personal loan with high interest and would have paid an extra 10,000 to that loan. Use the NDR program and you won’t regret it.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Nov. 20, 2021

    It's feels wonderful to start eliminating stress of not knowing how to pay on bills when dealing with shorter work hours than usual. And speaking to understanding reps. that summarizes what can be done for getting lower payments. Thank you so much.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Nov. 20, 2021

    We were helped so much in many ways, if it wasn't for National I have no idea what we would have done and how we would be able to pay our bills and live our everyday lives. I would recommend National to everyone that is needing help.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Hi Jessica, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

    Verified purchase
    StaffBilling

    Reviewed Nov. 19, 2021

    I have been so anxious as I started getting behind on my credit card payments that I was having a hard time sleeping. I am so grateful for NDR and this program to help me get back on track and ease my stress so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 19, 2021

    Give me the help that I’m need and also walk me through with everything and good people to talk with and they willing to do everything to help out on what you need and do. Nice people, they give you help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 19, 2021

    I don't want to be enrolled in this program. I emailed them and told them I made a wrong decision. I went into my bank account and I they took out the money. I wouldn't do this. There are other ways to get rid of your debt without ruining your credit!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Thalia,

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 18, 2021

    The Representative that I talked to was very nice and helpful in answering all of my concerns. She (Kia **) sent me a document to sign and when I could not sign she sent me another email document and I still could not sign it either. She then told me what to do and it worked.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 18, 2021

    My Representative, Lonnie ** was extremely helpful in explaining everything so I could understand it thoroughly. I can breathe a Heavy Sigh of relief tonight knowing that I am on my way to being Debt Free!! I highly recommend NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 17, 2021

    The best service. I would like recommend you!!!! Very satisfied your service. You answer all my questions and help me. I don't wait a long on the phone. Answer me really fast. Very nice pleasure whoever talk with you. Thank you for everything.

    Thanks for your vote!
    Verified purchase
    Contract & TermsPunctuality & SpeedStaff

    Reviewed Nov. 17, 2021

    Very kind and they walk you through the whole process. Haven’t completed the process yet but I am very happy so far with the quick application process. It was very smooth. The agreement makes you feel very secure in your decision to use this company.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 17, 2021

    Joseph ** was extremely caring and nonjudgmental! Explained everything to me in great detail (sometimes more than once). I finally see a light at the end of the tunnel! Thank you for giving me HOPE again. I will tell all my friends about National Debt Relief!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Joseph. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    TechStaff

    Reviewed Nov. 17, 2021

    Very thorough with what I am actually getting into with dates numbers total debt and able to assist. The representative Tatiana was a very willing to help guide me through the contract with every detail needed to secure my approval.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 17, 2021

    They explained everything upfront and they were exact in what they explained. Also, they would always call back or answer emails or calls and what they said would happen is exactly what happened. They have been genuine, so far, unlike other companies.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 16, 2021

    Very satisfied with the way things are being handled. Would like to have settlements done quicker but overall it is great the way things are being handled. Keeping me advised as to what is happening is outstanding & I would recommend National debt to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 16, 2021

    Pleasure...to talk and work with Taj.... Explained everything and understood how it was explained. This will clear my debt in four years and two months. I would recommend to a friend. Easy Portal will help keeping things to date and clear to see. Thanks for accepting me to consolidate.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 16, 2021

    My customer service experience was exceptional. Mr. James ** was very compassionate with me and my problem and my situation God Bless him. His help and empathy was so great he has no idea how much he helped me. Mr ** is truly an access to the National Debt organization with his abilities.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that James gets the recognition they deserve.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 16, 2021

    The process was easy to understand and fast and I felt no judgement toward me for my situation. The customer service was friendly and explained well by the representative. They made me feel at ease about my situation and were very helpful throughout the application process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 16, 2021

    Josef made my experience very enjoyable! He was so informative and personable. He explained everything and made sure we had all our questions answered before we got off the phone. We are so thankful we made the decision to use this company.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2021

    I worked with Sol and he was personable and related to my concerns. Sol was thorough and went in depth to ensure that everything was explained to my understanding. The process was quick and simple to complete and offered me the peace of mind and financial relief that I needed.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Sol while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Nov. 15, 2021

    I am so happy with the results you guys have given me. I am eternally grateful for your guidance and knowledge. This takes a load off my shoulders and it helps me deal with the stress of financial debt a lot easier.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Nov. 15, 2021

    I am glad you're helping me. I have been stressing about this for a few years. Some of them are when I had cancer in 2015. And most of the credit cards. Was just trying to live. My sister talk me into some of the credit cards. She moved out and left me holding the bag. The credit cards are in my name. That's what makes it so bad. So would you please add 2 more to my file.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsCoverageStaffBilling

    Reviewed Nov. 15, 2021

    There was more communication with the reps from National Debt Relief in the first few months but it died off. Then, they drag out your payments or their agreements at a longer time to get more out of you. When I started to catch up, I put in more of a deposit but that didn't change where NDR would pay off my debt a lot sooner. I requested to see the statements from previous months because it only goes back about three months and you can't see past that from before. This is the second time that I put enough of a deposit in there to cover a payment and I was wondering why I was still paying on that when I put in enough deposit. They told me that it was going towards the payment program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 14, 2021

    Very happy with the service from NDR. Owen was super helpful and answered all my questions. I was even educated in many ways on the situation I am in, and how long it was going to take to payoff all of my debt. The consultants help me budget all of my debt, which was a real eye opener for me. Am super thankful that help like this exist out there and am relieved that I now have a plan to tackle my debt and dig myself out of this hole I came across in life. I highly recommend getting in contact with one of the consultants to help tackle your debt. Much helpful information is provided and feel much more at ease on how professional NDR's consultants are.

    There is help out there and am glad I came across these services. They have much to offer and ask any questions you may have while going through the process. The consultants are straightforward and walk you through every detail across the finish line. Big shoutout to Owen ** for being helpful, courteous, and setting my worries and stress at ease through the process. You are not alone and NDR is ready to help.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBillingCommunication

    Reviewed Nov. 13, 2021

    I had three accounts that they were doing for me and for the two accounts, they got to them fairly quickly. But the third one, which was the biggest one of all, they dropped the ball on it and didn't contact the credit union and it went to collections. So collections got in touch with me and I said, "Well, what's going on?" The rep said, "Well, they wanted hardship letters, they wanted pay stubs, they wanted bank statements, they wanted everything." But it was something that National Debt Relief was supposed to be taking care of. So I ended up telling National Debt Relief to forget it and I just started paying off the debt collector. If National Debt Relief was more communicative, I could have settled the 12 grand that I owed with that company in about eight monts.

    There was stuff that they needed that they wanted me to re-check back in all the time to make sure that there were no requirements. But they didn't send me any notification that they've posted that they needed requirements. So I was moseying along, working, and not worried about it, and then all of a sudden, I get a phone call, "Well, yeah, we put that. You need to check in." But nobody told me that.

    Right now, I'm paying about $1,500 more than I originally had with one company. I could have settled with the credit card company and saved myself 600 bucks on that one. With the other company, I could have gotten by with settling for what they did and saved around $300. But realistically, if I followed suit on what I was going to do and I would just stop paying and saved as much as I could instead of making minimum payments, I probably could have settled and done it, and then I'd be out of pocket like I am right now. But I would have got it done quicker.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Roger,

    It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase

    Reviewed Nov. 13, 2021

    National Debt Relief was good. They're on point. I'm in my second year and my debt is almost paid off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 12, 2021

    The agent was fabulous, made everything easy and clear, I felt safe. The agent elia explained everything with details and gave my options. I called to ask a question and at the very first call I got what I need it. Thanks, I know I'm in good hands to get off my debt.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Nov. 12, 2021

    I was unceremoniously removed from the program a year ago without proper support. Due to Covid- pandemic, my ability to earn a living was seriously compromised and I couldn’t make the monthly payment. Rather than offering help, support or renegotiation of the original payment I was terminated. National Debt Relief is the only entity I deal with who withdrew support from me during a critical situation. I have nothing but disdain for them.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Suzanne,

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly, but you can also call us directly at 888-660-7427

    Verified purchase
    Customer Service

    Reviewed Nov. 12, 2021

    We were very appreciative of the fact that they were willing to stay on the phone and answer our questions because we did have a lot of questions at the time and we wanted to make sure that we knew exactly how it all worked and what the plan was and what to expect. It was a really positive experience in that regard.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Nov. 11, 2021

    Armani ** made this process so effortless and easy to understand. I haven't slept so good in a long time worrying about all my bills. I felt like all my efforts weren't even denting my debt. Armani gave me options and helped me choose the best one for me. I can tell she loves her job. Her customer service is excellent. Thank you so much National Debt Relief for providing the relief I've been looking for.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 11, 2021

    I was very satisfied speaking to Jennifer from your company. She spoke clearly and informed me of everything she thought I needed to know at this time. She was very understanding and pathetic and knew I felt the hardship I was going through I felt like. She seems to know all the answers to my questions even though I have a lot more questions you will. You always think of things to ask after the fact. She did inform me that I could call anytime and ask those questions or email.

    Thanks for your vote!
    Verified purchase
    StaffBillingRates

    Reviewed Nov. 11, 2021

    It was surprisingly easy to get signed up with National Debt Relief. I found the person helping me through the process to be knowledgeable and professional as well as courteous. I will be saving a great deal of interest on my credit cards.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 11, 2021

    The agent that helped me wasn't very upfront about how long the program would take. The time frame that they gave me was not ideal. Originally, the agent told me it might take a year and a half or so. But from what I've been talking to them now, they said it's looking like at least two years from now. I've been doing this program for about a year. I thought I was gonna be out in a year and a half to two years, but it's looking more like three to four years. But everything else has been great. The way they handled everything and the way they explained things were all good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 10, 2021

    These days it is very hard to find some that is knowledgeable and professional on the phone. It's either you get a pre-recorded call or you get a robot that lets you choose options. Having that notion in my head, I was surprised when I called the company asking if they could help me with my finances. Take note, I needed them, but they don't need me, meaning they have the upper hand. Be that as it may, my agent Yasha was just amazing. Because of his great attributes, he made the transaction straightforward and just easy. I thank you guys for all your hardwork.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 10, 2021

    The process was much better than I thought it would be. It was fast and reassuring. I believe I did the right thing for me and my future. The stress I was under is not anything like it was. It is wonderful there are companies like this that help

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 10, 2021

    Freddy was amazing. He explained everything in detail so that I could understand it. He was present polite and funny. I am very happy that I chose NDR And I look forward watching my credit score go up and my debt go down. Shout out to Freddy for being amazing. Thank you so much.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES