National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 10, 2021
She took her time to explain everything step by step. She was very knowledgeable about everything, she made us feel very comfortable. My wife and myself are looking forward to working with your company. It is something that we needed help with, we try different ways but none of them really help. Thank you in advance.
Reviewed Nov. 10, 2021
Catina **, my representative has done a awesome job in helping me and has went above and beyond to communicate with me and take care of my needs. I would recommend NDR to anyone that has debt situations that they can't fix on their own.
Reviewed Nov. 10, 2021
The system is going easy. They do it fast too. I'm almost done with the program. National Debt Relief is good so far.
Reviewed Nov. 9, 2021
I am very happy with the results of my consultation. Shawnte ** was very knowledgeable, personable and answered all questions to set my mind free. So happy to have the burden lifted off... Thank God!!! This process should have been done many years ago, and I will refer all my friends to this company.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Nov. 9, 2021
I am just beginning into the program, so far it has been great, easy, and stress free. Everyone is wonderful especially Johnathan ** who explained the process and guided me into what to expect once in the program. This is a weight lifted off my shoulders. Thank You.
Reviewed Nov. 9, 2021
My experience with this company was Amazing. I was helped in the right way. When I was about to go bankrupt my last option was to call Debt Relief for help. They did more than helping me out. They gave me solutions & lifted a big weight off me. I 100% recommend. Just give them a call. Hear them out. You got nothing to lose.
Reviewed Nov. 9, 2021
My husband and I have been caught in a debt cycle for years, and we are thrilled to be finally on the right financial track. MaryJane ** was a fantastic help through this process. She was very professional and genuinely helpful. She answered all my questions and was very kind. Thank you National Debt Relief.
Reviewed Nov. 9, 2021
The biggest thing that I got from working with NDR was the fact that they were able to lower the payments or what was due on a lot of those things. Although a lot of the creditors were really tough, they were able to lower payments by at least 50%. The program has worked in terms of getting the debt down. But one part I don't know how I'm feeling about right now is when you get to a certain point, they look at other options for you to pay everything off. One of the options is to consolidate everything, which was our first option, and then when we couldn't get a consolidation loan, they were able to find one. But at the same time, it would put me in a situation where I'm risking the creditors not wanting to even deal with it.
Also, they're working with Liberty Lending but it would have been great if that was actually part of the debt relief. I built this relationship with NDR and now, they're hauling me out to another company and I didn’t really like that. I don't know if getting that loan was helpful but I appreciate it. We're still paying it off and now, we know exactly how long we have left.
Another thing I don't like is the ultimatum in dealing with creditors. I just get that feeling where they're like, “Well, if you don't do it, then there's a chance of you not being able to get this paid off on time.” But they were pretty straightforward about it. It would have been good to have someone to speak to and say that they've done their research and their best -- that kind of confirmation would have been helpful.
Reviewed Nov. 9, 2021
Took time to explain everything in detail. Made sure I was comfortable with my decision and that I didn't have any concerns. He sent me all his information if I had any questions. Will definitely recommend him to friends and family.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Nov. 9, 2021
I've had three smaller cards paid off and I'm just waiting on my two big ones.
Reviewed Nov. 8, 2021
I received so much help and it lifted a lot of stress off my shoulders. I’m excited to see how much my future holds now that I am going to have a bit of financial freedom. I had a great experience and everything was presented clearly. No surprises!
Reviewed Nov. 8, 2021
Very pleasurable representative. Very easy to talk to about my whole situation. Gave me peace of mind knowing I have done the best thing for me at this time. Now see where it goes from here. I feel very confident in my decision.
Reviewed Nov. 8, 2021
They were very understanding, and they push payments out. They had called me with a good negotiation, but unfortunately, I didn't have the funds to carry it out. But overall, it's a good program. Just be patient because National Debt Relief is really trying to work out what's the best to get you out of debt.
Reviewed Nov. 7, 2021
Sol ** was a great rep. He listened to my concerns & helped me make the best choice for myself. I was concerned about what I was able to do to get my finances back on track & he explained in detail all options available to me. Thank you.
Reviewed Nov. 7, 2021
I am just starting out as a customer and what my experience has been so far is amazing. The stress relief is all worth it. They may not be the right company for everyone but they are the right company for us.
Reviewed Nov. 7, 2021
NDR asked me a bunch of information and I gave it to them. They've contacted and made arrangements with all the creditors and I'm about 80% completed. One of my creditors served me papers to sue me and I contacted NDR immediately and they took care of it literally that day. It's just that my credit score hasn't gone up any, which is kind of disappointing. But they've been really helpful to me.
Reviewed Nov. 7, 2021
AHS was saying that with their help, I could become debt-free within 24 to 48 months from my debt. So, I signed up with them and the process was pretty simple. They pull your credit and they see what's wrong there. Then you decide on what bills you want to attack first and then, as long as they're able to debit your account for that money every month, everything should be okay. So far, I haven't had any problems with it and I'm pretty satisfied. But there are still some things that I think should be gone and they're not. It's a little bit of a mystery to me because they take the money out every month without fail. But amongst my friends, I would recommend NDR at the end of their rope.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 6, 2021
National Debt Relief is one of the best programs I've seen. Customer service is very good and I liked it. They answered all my questions. I had to have a call back and they called me back when I told them I wanted to do the program. Working with them has a lot of benefits. I'm getting out of debt. Service and communication are very good and I'm happy with everything. I definitely recommend NDR and I tell people that it's a good place.
Reviewed Nov. 6, 2021
Thank you very much for what you did for me. I was supposed to participate in your program before. I did not know why it took me so long to get in your program. I will recommend all people who are struggling to get in this program if you wanted your life to be changed. Thanks a lot.
Reviewed Nov. 6, 2021
Working with National Debt Relief has really helped me a lot. The program has worked. They consolidated my bills and helped me out on my payments. It helped me get out of debt a lot quicker and helped me to where I can breathe a lot better and live free instead of being so stressed out. They figured out the best way that we can afford the payment plan that makes it easier on us. This is a great thing to do and you need to do it.
Reviewed Nov. 5, 2021
Jay made a nerve wracking process very easy! The process was fast and clear. He answered all of my questions. It was very easy to do everything over the phone and through email. Looking forward to getting started on this road.
Reviewed Nov. 5, 2021
I have gotten great service from National Debt Relief but I'm still paying for what it's doing. I’m probably about 35% into the program. I was able to combine it all at once.
Reviewed Nov. 5, 2021
From what I've dealt with so far, NDR offers a good program. But after signing up with them, I'm still being contacted by the lenders. I am getting automatic withdrawals from National Debt Relief every month and it's been at least six months. So, I don't know how this is all going to work out. But for my American Express, National Debt Relief has been making the payments to them because they're sending me a payment notification. But as far as everything else, I'm not really checking my progress much. Once in a while, I'd go on the website and I would take a look, but all I know is money is being taken out of my account and I hope that's going towards my debts because I'm putting a lot of trust into this program.
Reviewed Nov. 4, 2021
My husband and I enjoyed every part of this experience! Danny was beyond wonderful! He was very informational and friendly!!! Danny was also very patient. He answered all my questions! I’m excited to work with National Debt Relief! Thank you! Have a great weekend!
Reviewed Nov. 4, 2021
I was very satisfied either service given by Brent. He was very helpful and I can’t wait to be debt free. They explain everything and make things really easy. I would recommend National Debt Relief to anyone who is in debt.
Reviewed Nov. 4, 2021
I had a great experience getting credit consolidation. I was able to follow along with what I needed to do and could understand what they were explaining to me. I feel much better about handling debt and would recommend the company to anyone who needed help with debt.
Reviewed Nov. 4, 2021
Everything was explained to me very good. I hope that this really helps me get out of debt. I really liked what I heard and this program sounds like the ace. I would very much tell my friends and family about your program.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Nov. 4, 2021
Their response was excellent. Could not be more happy with the persons who helped me. I was completely lost. Didn't know what I was going to do next. I can't thank them enough. I definitely will tell my friends and relatives about you. Again thank you very much.
Reviewed Nov. 4, 2021
Applying with NDR was easy. I was looking for the best program and for now, besides the three credit cards, I've paid off my debts. I'm 50% in the process and the payment plan that I got is not so bad and not so good. They told me that in case I got in any financial difficulty, I should call them, in which they would drop my minimum. But when I told them that I got some other bills that have been audited through my monthly bills, they said if we reduced the 140-something that I pay every two weeks, then it would extend my payment to have a longer time. I don't know why they would be having a second suggestion and they couldn't go by the same old time frame. I also noticed that they debited my account three times in a month and when I asked why, they said that instead of four weeks, it had five weeks.
Reviewed Nov. 4, 2021
Customer service was good and answered whatever question I asked. I started seeing debts get settled four months into the program.
Reviewed Nov. 4, 2021
The reps have been good on their info. Every time they settle, they call and let me know. The program with National Debt Relief is going quite well and I’m on my last creditor. It's gonna be nice to get out of debt and I won't be in that situation again.
Reviewed Nov. 3, 2021
Katie and Patrick were very professional in helping my wife and me. Mr Patrick worked diligently in helping us to consolidate bills we were not able to meet. We applaud him. Thank you sir. I will recommend National Debt Relief to my friends and family.
Reviewed Nov. 3, 2021
Thank You as I went thru this process with your agent she was very helpful for me to be able to Pursue this option that was going to really help me and my family. Mary was so caring and helpful that no misunderstanding would happen. Thank You. Darwin **.
Thanks for taking time to mention Mary while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Nov. 3, 2021
Very clear about details and fine print and answered all questions clearly and accurately no beat around the bush answers. They read whole contract and answered all questions along the the way, Definitely recommend to anyone looking for some relief and a way out of debt.
Reviewed Nov. 3, 2021
National Debt Relief had a very easy process and we're happy with it. Within the first six months of being with them, one of the companies reached out and settled. Then a couple of weeks after that, the final one reached out as well. We've had our accounts mostly settled and we're just making the payment monthly to finish the rest of them out. We're ready for the program to be over with and it's a really good process.
We called right before summer of this year to see about our payoff options but other than that, we haven't had any issues getting in contact with them. Everything's been fairly easy to understand. We can log into the portal and check the amount that we have, what's left to pay off, and exactly what comes out every month. Our only issue is that the withdrawal date isn't consistent. It was supposed to be the on 1st and the 15th, but it's been on the 8th or the 6th or random days, which has thrown us off budgeting-wise. I would prefer the payment withdrawal dates to be a little bit more consistent to make it easier for people who are on an extremely tight budget so they know exactly what's coming out on what date and not wondering why there's this much amount of money missing. But other than that, it's been wonderful.
Reviewed Nov. 3, 2021
You gotta pay a fee every month to National Debt Relief plus you gotta pay for them to negotiate with the creditors for which they charge an arm and a leg. For the ones that they negotiated, it was helpful because I’d seen some results. But for the length that I gotta go, I’d be better off with bankruptcy and get it all over with.
Reviewed Nov. 3, 2021
National Debt Relief finished my last debt and I'm almost done with the program. My interactions with them have been pretty good. If they need stuff, they notify me by saying a company wants to make a deal. But on the whole, I'm very upset that I did this debt relief. I talked to Nation Debt Relief and asked what was in it for them. They said they were just there to help with my credit. I didn't go through the whole contract. It turned out that every time they negotiate something, you have to pay them $2,000 for every collector. I had three lines of credit they had to fix so that’s $6,000 plus whatever debt I had to deal with. It's cheaper overall but if I had known that in the beginning, I would have figured out another way to do it.
Reviewed Nov. 2, 2021
I spoke with Josef ** about my debt situation and he explained how your company could help me with the debt situation I'm in. Josef was very knowledgeable and professional throughout the entire conversation we had. It was a pleasure speaking with him. He answered all my questions and explained the whole process to me clear as day. I look forward to getting through this process with your company.
Reviewed Nov. 2, 2021
National Debt Relief had good reviews and so far, my experience with their reps has been good. It took two or three months for them to start settling my debts.
Reviewed Nov. 2, 2021
There were some issues a few months into getting started that I was not happy with. I did have some creditors that were still calling me that said they had never heard anything from National Debt Relief. Then I got a subpoena and it took me a couple of weeks to get any response, and I didn't get a response until two or three days before the court appearance. They said that some are easier to work with than others. Right now, all I get is, "We've settled with this creditor. Here's what they've agreed to. Do agree to it also?" If only they could have shared a plan of action and how they're going to tackle it so that the customers are aware. That would be my only recommendation. Otherwise, everything has been seamless.
Reviewed Nov. 2, 2021
Once I submitted everything to National Debt Relief, it was fairly easy. They handled everything and got me graduated through the program. Dealing with the rep was great and easy. I gave them everything, and they followed up and stayed on top of it. They would contact me when they had settlement offers and if I agreed to them, we went forward. Most of the settlement offers that they sent me were good. They put some work behind it. They helped me get out of debt and stop collection calls. In the process, my credit score has increased probably about 150 points since I went into the program and it makes life easier when your credit score significantly increases.
Reviewed Nov. 1, 2021
My agent was Gary ** and he was so patient with me and explained everything so well. Just great in going over everything so I could understand it! Really a nice person. I am so glad you called me to get my bills in hand!
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Gary gets the recognition they deserve.
Reviewed Nov. 1, 2021
National Debt Relief was the one that had a better rating than anybody else to get my problem taken care of. So, I decided to sign up with their program and so far, they do a good job and they have your interest at heart. They work with the creditors to get things taken care of and they deal with them on my behalf. I pay a bi-weekly sum to them, they take it, and pay off my debt. Then I would get an email saying that they got this and that taken care of. Once everything's done, I'll be free and clear. And I'm looking at another 12 to 18 months before it's all over with.
Reviewed Nov. 1, 2021
Working with National Debt Relief has been good and I’ve got no complaints. I got the 36 months and about 600 a month, and I’m almost halfway.
Reviewed Nov. 1, 2021
National Debt Relief is getting my bills paid. They contact me online if there's another bill or something usually. They've been pretty good so far.
Reviewed Oct. 31, 2021
National Debt Relief is a great company. The sign-up process was brief and the only thing about them is that sometimes they don't know what the left hand is doing, and they give different information. So not everybody who answers the phone knows what they're talking about. They're all nice about it but I've had to correct them several times. I email and they say one thing but when you call, they say something else.
Reviewed Oct. 31, 2021
I just go on the website every two or three weeks and look at everything. I have my username and password saved on my phone, I hit sign in, and it just pulls right up. There are all the accounts, how much is owed, how much is in the account. It goes over all the payment dates and which ones have cleared and which ones haven't been paid yet. If you go in there on a day of payment, it says it's processing. We pay that every two-week payment that we discussed and the stuff's getting paid off. We got a little bit of money sitting in the account right now. I wish we'd take a little bit of initiative on one of the other accounts, but it is what it is. I understand stuff takes time. We're a little over 50% done.
NDR helped us tremendously as far as getting our bills aligned and able to deal with life. Before we were struggling and we didn't know how we were gonna make ends meet. Now, we're more staying afloat and we have a little bit of extra money. It's freed up and made it more capable for me and my wife to enjoy life. We had all those bills sitting there and they all got collected together and we made a game plan and we stuck to the game plan and see a light at the end of the tunnel. I already told people about them.
Reviewed Oct. 31, 2021
With National Debt Relief, I know that all of my debts are being paid off. There have been settlement agreements and they're all being paid with the exception of two. I received a summon, today, that I had to call them in regards to one of my accounts. I did and there has been an attorney assigned to my case and I'm waiting to hear back from them.
Reviewed Oct. 30, 2021
Thanks for your service and for what you are doing and I appreciate your time and your efforts to help me get to my financial goals. I have spoken to your representative and was very impressed with that person's knowledge and the conversation that we had. Thank you.
Reviewed Oct. 30, 2021
My husband died on May 24th and it’s been a struggle. Very devastating as I only have one in one, mine. It’s not easy, but I want to get this paid off and thankful you all work with me. If you couldn’t I would have to file bankruptcy. Thanks.
Reviewed Oct. 30, 2021
My experience with representative Sol ** was great! He’s very patient, thorough, and knowledgeable. He helped me understand the program and what National Debt Relief does. He discussed bankruptcy vs this program, to make sure I understood my options. I would recommend this program to people who would benefit from it.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Sol gets the recognition they deserve.
Reviewed Oct. 30, 2021
I was with National Debt Relief for about a year but I’m not with them anymore. Working with them was not what I was expecting. I thought about things in a different way with how they explained it to me. So maybe I was misinformed but it’s okay.
Reviewed Oct. 30, 2021
National Debt Relief has been getting outstanding deals for me and the process has been smooth. They're really thorough and the results have been very encouraging. It's relieved some of the stress out of my life, not having to deal with the creditors and having to worry about it on a daily and weekly basis. I just let them take care of it. Once I get out of the program, that's when the real stress-free, worry-free will start.
Reviewed Oct. 30, 2021
In setting up, we went back and forth, so we were on the phone for a while. NDR let me know that I needed to auto-sign whatever paperwork, which is great. I didn't have to send anything in the mail. I was able to do everything on the computer. The dashboard is very easy to access as well. I was able to go right in with my log-in and find out any information I need in there. Also, there's a little area there where I can go and ask a question if I have any. If I need to send them some legal paperwork, I can upload it and they get it immediately. NDR had done everything they said they were going to do for me. So, if you receive anything from your creditor, send it to them right away because you need to do it within 24 to 48 hours. As soon as they get the paperwork, the better off you are. You just have to be patient. It takes time to get your credit squared away.
Reviewed Oct. 29, 2021
Overall, NDR's services are good. I like that they do the negotiations for me. Every time I call if I have questions or concerns, it’s a different agent but they address it. With my career change, there had to be adjustments on my payment, and they were good about working on that too. I also like their online portal. I get a lot of calls every time they get a settlement though. The calls take a long time so I have to schedule them and find time to do it. If I could take care of everything through the portal, that'd be easier than having to hear them say everything on the phone. They have to do it word for word that's why it takes a while.
Reviewed Oct. 29, 2021
It feels like I’ve been dealing with debt for ages, like I’ve been stuck on a hamster wheel watching my debt cycle around again and again. I saw an ad for financial relief on Instagram and thought “why the hell not”, and wow am I glad I clicked. I spoke with Kevin C on the phone for roughly 2 hours, and in that span of time I finally saw a light at the end of the tunnel when it comes to my debt. I’m finally able to be free in less than 3 years with payments I can actually afford, an agent to help guide me, and flexibility in my pay-back plan. I am so grateful I took that leap of faith. I feel like I can finally get my life back.
Thank you Ayla! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 29, 2021
With National Debt Relief, my credit keeps going up and down, and I'm aggravated. Overall, it's helped me. I still have my job. I was just expecting more than I got.
Reviewed Oct. 29, 2021
The reps were polite and respectful. They gave me all the information I needed. When I can't make a full time payment, I could call a couple of days ahead and say, "Is it okay if I could give this much?” NDR has been flexible and I'm thankful. The program has helped me save up more money and be more stabilized with how I utilize my money too.
Reviewed Oct. 28, 2021
If I run into a friend that is in debt I will refer them to NDR... My experience with NDR has made me so happy... Debra was my rep and she was very polite and walked me thru the entire process with ease...and I never once felt overwhelmed by anything... Great service all around.
Reviewed Oct. 28, 2021
I was initially skeptical about going through the process, but Josef was very knowledgeable and made me feel confident that I had made the right decision. Everything was explained thoroughly and as long as I do my part I can be debt free in a little over a couple of years.
Reviewed Oct. 28, 2021
My husband and I were looking to consolidate our debt to help us get out of debt faster. We started doing some research on the internet and looking at different reviews of companies. We talked to one company and got some information from them. Then we saw National Debt Relief on the website and I looked a little bit more into them. I saw that they were the number one Better Business Bureau Debt Consolidation Company of the Year during the year that we did this. I gave them a call and they were able to offer us a better deal and a little bit more peace of mind so we went with them. We got them all of our information, and they were able to give us a decent payment. They were able to work a pay schedule out for us. They were also very transparent that our credit was gonna go lower, that we'd see a significant drop in it.
We get an automated call two three times a month giving us the option to talk to a representative to get an update on our account. Since joining them, I have gotten out of the military and my husband will officially retire from the military tomorrow. National Debt Relief said that because of the change in our income, they would be able to work a different payment schedule out for us. They've kept us in the loop with everything and they're absolutely awesome anytime I have talked to them. Everyone I've talked to has been polite. I love National Debt Relief. They've helped us out tremendously. There have been a couple friends and family members that have considered doing this that I've recommended this company to.
Hi Hali, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 28, 2021
National Debt Relief called the places I owe money to and they made me a deal on it. I'm putting 200 bucks a month into a checking account they control and they're paying off a couple of credit cards that I had. Everything's getting negotiated and I'm almost done with the program. With NDR, I got burdens lifted off my shoulder that I didn't have to file bankruptcy - that there's a way to just rebuild. I'm only down credit for five years total. My credit is slowly coming back up now.
Reviewed Oct. 27, 2021
Very professional and helpful. He explained the process to me and how the program works. I would recommend William to my friend if they need any assistance with debt relief. He walked me through the whole application when signing into the program.
Reviewed Oct. 27, 2021
Hats off to Brandon **! He made our decision an easy one. First, his friendliness and calming effect were appreciated. His knowledge and thorough explanation of program and options eased the stress and allowed us to focus on what was best for us. His patience and detail and guidance helped us to make our final decision. Thank you again!
Reviewed Oct. 27, 2021
Paul ** was so awesome. He made this process easy and made me feel confident in my decision to take control of my debt. It’s a little scary to see all of the numbers and by the end of the process I was able to breathe a sigh of relief. I would highly recommend National Debt Relief!
Reviewed Oct. 27, 2021
My rep was extremely helpful and knowledgeable. He was very pleasant to speak with. I would highly recommend National Debt Relief to anyone! I am looking forward to becoming debt free and confident that National Debt Relief will help me with my goals.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 27, 2021
NDR is very good at explaining what to do, what not to do, when it comes to creditors and how things were gonna happen as the account grew and what my credit score would do at a given time in the process, how it would dip and then how it would go back up. It was just outstanding. Now I'm near the finish line with it. It really was beyond what I ever thought I could do in that amount of time. I can't thank them enough.
The people that work for them are not just helpful, they're hopeful. They make you feel like you're part of a team trying to achieve a goal. It just struck me as being awesome through my eyes. There is not very much encouragement to not be in debt and to have somebody tell you, “It shouldn't be this way and we're going to walk with you until it is not.” As it progressed, it was so easy too, because I would get text messages saying, “This is your balance with these people. We've settled for this. If you approve, just click.” They acted like concerned, encouraging family. I would recommend them to anybody.
Reviewed Oct. 27, 2021
I am very happy with this program. All my questions have been answered and recommended advice has been clearly explained to me and I should be debt free in a decent amount of time. Thank you very much
Reviewed Oct. 27, 2021
Great service that is fast and there to help. Very detailed in the explanation of the contract and let me know exactly what I all needed to do. Flexible and very thoughtful to the customer. Highly recommended to anyone that is struggling with debt due to the pandemic.
Reviewed Oct. 27, 2021
Everyone has been really pleasant to deal with and very good at easing my mind about things. I got a summons from one of my collectors and they were super good in helping me relax about that. I've done consolidation before and NDR is a much better company than the one I used before.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 26, 2021
I like to thank Mr. Shawn ** for taking me step by step with all the signing of the paperwork to start the process of finishing all the important documents to finish with the application. Thank you, Dorothy **. I would definitely refer a friend to this program
Reviewed Oct. 26, 2021
Knowledgeable, professional, friendly. He seemed to care about my situation and wanted to assist me. He walked me through the entire process. He followed up with his contact information and an email. He is a person that cares about his clients. Thanks.
Reviewed Oct. 26, 2021
Robert was so knowledgeable and helpful. I would recommend him to anyone needing help. I believe he gave me my best option for debt relief. He answered all my questions and helped me fill out the necessary forms. He made the whole procedure easy.
Reviewed Oct. 26, 2021
My wife did her credit consolidation with your company and recommended your services to me after. Look your company up and seen the good score your company had with Better Business Bureau. I decided to give you guys a call. The Representative was very nice, respectful and helpful. She made the decision very easy for me to decide to go with your company instead of others. Thank you for all your help.
Reviewed Oct. 26, 2021
Although I created my own stress, Dionne's customer service was outstanding. Not only was she very efficient, she was awesome to work with and her follow-up on getting the missing information to get my application approved was great. Glad I made the decision to go with your company.
Thanks for taking time to mention Dionne while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Oct. 26, 2021
I was not sure what my outcome was going to be when I enrolled into the program. The my greatest please I can honestly say that it worked just as it was described to me on day number one. It is a great feel meeting these financial obligations and I owe great thanks to the team at National Debt Relief. It was a very painless process working with this team even through the Covid pandemic. All issues and concerns were resolved with just a phone call and the communication has been great. It's a being of a new chapter in my life and I would recommend National Debt Relief to anyone who thinks they are alone in a financial struggle. It was worth everything!!!!
Reviewed Oct. 26, 2021
From start to finish, the process was very professional and efficient. The people I chatted with and spoke with were extremely helpful and kind. I was immediately put at ease as soon as I found out your company was willing to help me. I now have a renewed sense of hope of achieving my future financial goals. Thank you to everyone for this help. I am most grateful!!! And would recommend your company to anyone!!
Reviewed Oct. 26, 2021
The representative I spoke with was great, he walked me through the entire process and made sure I understood everything. He was very understanding of my situation and helped me feel comfortable and not embarrassed of my situation. A huge stress has been lifted off my shoulders, just by starting this process. The scariest part of tackling debt is accepting that you may not be able to do it alone, and that’s ok. I am very grateful to have this as an option.
Reviewed Oct. 26, 2021
I feel relieved and I am glad I came across their website. Emilio made it easy and explained the whole process. It is a huge weight lifted off my shoulders. I feel like I’m on the right track and with the help, this will help my life.
Reviewed Oct. 26, 2021
I am new to all of this but after a relative recommended y'all, I figured I would give it a try. I was thoroughly pleased with the outcome and the amount of savings I am getting. Nathan Ray did an excellent job explaining everything in detail and walking me through the process. I will definitely recommend National Debt Relief to everyone! Thanks.
Reviewed Oct. 26, 2021
Attitude was above and beyond! I am so thankful to have NDR in my corner. I am having a lot of difficulty and feel so much better now that NDR is in my corner. My husband passed away 10 months ago and I have had a lot of financial difficulties related to his passing.
Reviewed Oct. 26, 2021
I've not been with National Debt Relief lately because my wife and I got into a divorce. I can't afford it because it was $170 every two weeks. So, it's $340 when I only get 1,000 bucks a month. I got a re-quote from NDR said it was still going to be the same. They said that it’s not even worth taking my wife off. They took one or two things off, which I was very satisfied with, but at the same time, I want to keep going but I can't. I don't make that kind of money because the divorce is not finalized and God knows what I'm spending to pay for child support. NDR has been great. They’re trying to call me but I’ve been blowing them off because I was embarrassed.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 26, 2021
NDR did a debt managing plan where they took over all of my debt and talked about steady payments that I could handle to be able to control my debt. The reps were super helpful and I was impressed with their ability to give me precise numbers that I could work with and be able to set goals for myself. So far, I had multiple accounts that I could not cover so they took over those. They've helped me close three out of the seven accounts that I have. It's very good seeing that I can be able to cover those accounts. NDR helped me all the way through.
Reviewed Oct. 26, 2021
The program is working well. There's one more account that needs to be settled.
Reviewed Oct. 25, 2021
Rett ** was fantastic! He really makes this difficult situation really easy! Would highly recommend if you're in a difficult situation! He even called the next day to make sure no other questions came up after our conversation. Feeling really confident that we are on our way to being debt free!
Reviewed Oct. 25, 2021
It was time consuming but I hope it was worth it and I'm waiting to see results. First time dealing with the company and I'm quite nervous about the whole thing but I'm going to give them a chance to show me how good they really are.
Reviewed Oct. 25, 2021
My experience was awesome With the people at Turbo Debt. Their thoughtfulness and knowledge help me through the process and in making a good decision for my future. Christian was great and his boss was very helpful in the transition. TY you guys. I’m glad I made the call!!!!
Reviewed Oct. 25, 2021
Rudy thoroughly explain every single step and option available to me and made the process a breeze. I was very nervous to go this route due to all of the horror stories you hear of fraudulent companies but Rudy assured me and made me very confident that I chose the right company as well as the right decision! Very excited to get my finances back on track!
Reviewed Oct. 25, 2021
Arthur was very patient with me and explained all my options and help me decide what was best for me. I really do appreciate everything he did for me. I will recommend some of my friends there that are having the same problems as I do. Thank you again for all the help.
Reviewed Oct. 25, 2021
They got a great deal on a part debt and saved me 1400$. Thanks guys. The process was easy. I agreed to the solution and felt like I'm making dinner headway. Hopefully in the best future more of these can be settled soon.
Reviewed Oct. 25, 2021
Being in National debt Relief’s program made a big difference. I had three cards that were outstanding and there’s only one that hasn’t been touched yet. They have the information on it and they're dealing with it. We might have to discuss that one as my income is dwindling. With only one, maybe we can get a little less payment down the line. Because this 281.50 twice a month is steep for me right now. I'm doing odd jobs and things to make that happen because I want everything to be right. If you can’t afford credit cards and you keep them, you’re going to be paying on them for years. But if you go the NDR route, it gets you out of debt faster especially if you're in my situation where your income dropped by over a half.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 25, 2021
I have a very bad connection up here because we didn't have Wi-Fi and the rep stayed on the phone with us for hours to help us through this. The signal kept getting dropped and we weren't able to sign in and we still had to fax the papers in. But he worked with us and he was wonderful with us. Also, everything he said was absolutely true. He looked at everything and said that this thing won’t take no more than four years.
In the first year, there were like three creditors gone already and the next ones were the big ones where they came up with a deal where they pay them a dollar a month. That way, they could go after more and everybody was on board. In less than three and a half years, we'll be out of debt. We’re recommending NDR highly. They’ve got a lot of attorneys working on cases, which makes it more advantageous because it makes it quicker. Also, I call them up and they tell me exactly what's going on. They've never rushed me off the phone.
Reviewed Oct. 24, 2021
The original person I talked to was very patient about the circumstances and very thorough with her explanation of how National Debt Relief works and what to expect. The program has been alleviating a lot of my stresses in not being able to make ends meet with my business taking a huge hit during the shutdown and automating an approach to my debts that I could otherwise not handle. So, they got that monkey off my back as far as being able to make it affordable to maintain that debt and even be forgiven portions of it. They send me emails if an offer gets accepted and then I call up and they go over the details. It's pretty quick and easy.
Reviewed Oct. 24, 2021
NDR's reps were not really personable to me, but they were very professional. We had to hold back on three months of our payment plan, because I went on kidney dialysis and we had some unexpected costs. But they were flexible on that. For the service they provide and what they do, their fee is really high and probably double what it should be. But all of them are. On the other side of the coin is that it has relieved us of some of our debts. In our age, we didn't want to deal with creditors. It was really a shame that the creditors take such a stance directly with their debtors, but yet, with a company like National Debt Relief, they'll negotiate. But that's the way life is. NDR also keeps your creditors at bay, because part of their process is they'll do negotiations.
Reviewed Oct. 24, 2021
The reps at NDR were all very helpful and the program works really well. I'm paying off everything pretty easily right now.
Reviewed Oct. 23, 2021
The agent was thorough and helpful. I was so relieved when approved for assistance with National Debt Relief. I will follow thru with calls to creditors asking for paper statements also informing creditors that I am in financial hardship.
Reviewed Oct. 23, 2021
National Debt Relief’s program is still working good. It is a program with parts that are not fully understood probably by most people that sign up. But as you go through the process, you realize how things are connected and to your benefit. So, I'm very pleased with the service. I have two creditors left, one of which I added late in the program, and the other had terms arrived at prior to my consolidating the loan that helped close out the majority of what was left. So those original terms have to be worked through this next month or so in order to be able to finish up dealing with one of two remaining creditors. Otherwise, I'm done.
Everything's been settled and paid out through the loan consolidation process and my own contributions monthly. So it's been a good ride. It was difficult but very workable. Working with NDR is giving me control at this point and I'm in a much better place. My credit is no longer destroyed and it’s back to a fair level from being way out of whack. So, by the first of the year, I should be in good shape, thanks to their services. I appreciate it.
Reviewed Oct. 23, 2021
NDR's program has been very helpful and it cut about $400 off of our monthly expenses of four credit cards. So, we were able to catch up even on our regular gas, electric, and other bills. Right now, we still have one more card that it's being used on. The negotiators have been wonderful and they explain everything to the tee.
One of the cards we had was a larger bill and they sent us a legal summons but NDR's legal action team stepped in and was very helpful towards the whole thing as well. There have been lots of communication and there's an easy access through their website. You have a portal that you can access your account at any time and if you have extra money, you can always add into the account as well, which is very helpful so that you can accelerate the program. I would have loved to do with the extra money that we got from the government but unfortunately, we needed it to live on. All in all, I feel like NDR is going to completely clear up the debt and we'll be able to access the equity that we have in our house to be able to repair and renovate some of the parts that need some major help.
Reviewed Oct. 22, 2021
I couldn't have asked for better service. Guided me all the way through. Thanks again. I am recommending their services to loved one as we speak. He thoroughly explained everything to me. I felt so relieved. I hope this get my life back on track as it should. Thanks again.
Reviewed Oct. 22, 2021
I have been helping by Andrew. He was a very fine young man. Very helpful and very kind. I feel that I am doing the right thing. Feel very happy to be taking care of in the difficult situation and miserable time. Thanks
Thanks for taking time to mention Andrew while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Oct. 22, 2021
During the enrollment process with National Debt Relief, I spoke with somebody and gave him my bills and income information as well as all my debts that I needed help with. They came up with an amount that sounded easy and fair to me, and it's been manageable. I haven't had any problems with having to pay that. I can look at everything online on my account or the offers that I get to put another creditor to add to the program to start making a settlement with. The reps have been all helpful, courteous and knowledgeable.
I was part of a different debt relief program years ago with another company and when I was with that program, I paid a monthly fee and they dispersed my payments to all the people that I was in collections to. I was off of that program probably within 15 months. With NDR, it goes one account at a time and it takes a long process. But I've already put myself in this and I'm not gonna back out of it. The program has helped me clear up some of my debt. I'm not fully out of the program yet, but I'm getting there.
Reviewed Oct. 21, 2021
Very friendly and thorough. Everything went faster than I expected. Got what I needed. Saved some money. Very glad I called in. More than impressed very polite! Thanks! Appreciate their help and they keep me updated with any new information. They have given me hope as I was very depressed and didn't know what to do.
Reviewed Oct. 21, 2021
Keith ** was really helpful and patient with me he helped me get approved and did it in short amount of time and I really appreciated his help. Great worker!! Had great experience with him. He’s a good worker.
Reviewed Oct. 21, 2021
Until now I am very happy with the resolutions. I have couple more accts for NDR to work on. The other accts are high dollar. I hope these also can be resolve soon. Please keep me posting as soon you resolve my accounts. Thank you.
Reviewed Oct. 21, 2021
Signing up was pretty simple and straightforward. They would discuss my case. They told me what they would be able to do for me and send me over the paperwork. I signed it and we got started. It's a program that's working fine.
Reviewed Oct. 20, 2021
The signup process at National Debt Relief was easy.
Reviewed Oct. 20, 2021
So incredibly professional, caring & compassionate!!!! Can't wait to be debt free!!! They keep in touch with me continuously and make sure that all is in order. One step at a time and it will be over in no time flat. Every time I call they answer immediately and put me at ease with whatever question I ask.
Reviewed Oct. 20, 2021
Super informative & easy process to enroll in program. Great. Fast solution if you’re in over your head. Questions were asked & answered honestly and relief is practically instantaneous. If you’re skeptical check it out for yourself. You won’t be disappointed. I feel like there’s a light at the end of the debt tunnel finally!
Reviewed Oct. 20, 2021
Great experience, great relief! Great people. James ** had compassion, understanding, and clear knowledge of the process. I would recommend to family and friends. I look forward to a life of being able to save little and a goal set to be debt free. God bless!!!
Reviewed Oct. 20, 2021
Raymond was very thorough, took his time to make sure I understood, each step, each question, was answered accurately, made me feel comfortable and a weight off my shoulders.. Amazing service. Would definitely recommend to family or friends drowning in debt..
Reviewed Oct. 20, 2021
I am so happy that I reached out to National Debt Relief to help me overcome my financial debt. They are doing just as they stated and although this will be a slow process for me it is a working process. I can see light at the end of the tunnel. Excellent customer service ALWAYS!
Reviewed Oct. 20, 2021
Helping me take care of my bill problems. The way you was able to this in such short time was wonderful. I will recommend you to everyone I know that are in of your service. The way the you help me with my issues I Thank you very much
Reviewed Oct. 20, 2021
I wish I could have a little more control fine tuning over when the money comes out because my account is constantly going negative. Every two weeks, on average, it'll be a different day that the money will come out. But I've been getting better at that by making sure that all that week, I've got that extra money in my account for NDR. I also wish I would receive more regular updates. I sign in every few months just to check and see where the money is going. Other than that, I don't hear from them, and I assume no news is good news.
Reviewed Oct. 19, 2021
IT WAS EXPLAINED TO ME THAT FOR THIS TO WORK...I have to NOT be talking and paying the debt. I have to create a hardship, hard nose character and cancel all auto pays and etc... even get a new account numbers on my retirement check deposits. The credit card people will then talk to NDR and settle for something less than they want.
Reviewed Oct. 19, 2021
Jason ** was my senior advisor for National Debt Relief and he could not have been more compassionate, helpful, or thorough. The entire review process went very smoothly. A service like this was made for these times and those affected by the pandemic.
Reviewed Oct. 19, 2021
What a relief....I am a senior, alone, and due to some tragic incidents, I found myself broke, living on credit and SS...I called National Debt Relief. They were the kindest, nonjudgemental, helpful and inspiring group of people I have had the pleasure to go through this embarrassing time with...I did not want to file Bankruptcy and they gave me alternatives to restore my financial health. Thank you so much for your kindness and willingness to help and just plain great customer service!
Reviewed Oct. 19, 2021
They were extremely helpful on the phone and explained every detail so that I would understand every step one by one. I am very grateful for their assistance and would recommend their services for anyone who needs help with their finances.
Reviewed Oct. 19, 2021
My experience was absolutely fantastic due to my advisor and his expertise. The process was handled with patience and understanding of my situation. The sign up went smoothly because of the knowledge of my advisor and the professional system used.
Reviewed Oct. 19, 2021
Your representative was AWESOME, she was patient, respectful, and helpful, It was such a positive experience. I was so stressed about the situation I was in and have been so relieved. I feel as though a weight has been lifted!
Reviewed Oct. 19, 2021
I was looking at all the reviews and NDR had a good rating. They told me my credit rating would drop until all of my debt is complete. Everything's been wonderful so far.
Reviewed Oct. 19, 2021
The person who took me through the initial process made me feel secure and confident that we could take care of it. I really appreciated the comfort, the confidence, the ease, the ability to sign up, and the understanding of the cost. But what should be provided upfront is the full disclosure of the fees -- not just the percentage but the actual total amount. That's not very clear. There are taxes and everything else involved and people don't realize that until later. It's explained but having that in writing upfront would help avoid questions in the future.
The initial process was great but now, I'm following up with the creditors to make sure the payments that I'm making are being applied. It's funny because I have to get through a supervisor’s supervisor’s supervisor every time too. I appreciate what they've done and I really like the supervisor. I just hate that I have to escalate it every time.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 18, 2021
Our representative was great! He was very understanding & supportive. And patient. I used your program before & graduated recently. My wife needed this program to get out from a mountain of debt. The reduced charges were very helpful. Thank you for the program.
Reviewed Oct. 18, 2021
Josh went above and beyond to answer all of my questions, and trust me, there were many! It was a seamless process, and I truly felt that I was being taken care of. I feel as if a huge weight has been lifted off of my shoulders.
Hi Jesselyn, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 18, 2021
Working with National Debt Relief was pretty good. I could see everything that they were doing online and they got a lower and lower quote from the creditors. They got rid of all of my debts and I don't have to worry about anybody coming to collect property or anything anymore. I don't have to worry about losing finances that if I have it in my bank, they can take it when they want. I saved $9,000 going through National Debt Relief.
Reviewed Oct. 18, 2021
The reps were really helpful when we were talking about everything. They were understanding and it seemed like the better way to go. I've resolved most of the debt and I should have a couple of months more left in the program.
Reviewed Oct. 17, 2021
Their customer service was superior when I initially contacted them and they made me feel comfortable. I really like how they're able to talk to me. They told me it can take up to a couple of years to get things settled, which is fine, and I was able to see some things get settled right away. They've been doing a great job for me.
Reviewed Oct. 17, 2021
It takes so long for payments to reflect on the dashboard and it freaked me out. I almost flipped out and I called them. There are just some things that need to be a little bit clearer. Also, I had three credit cards and I was really disappointed with the third that I was threatened to be sued if I didn't go along with the amount that they said. Other than that, NDR did really well on the first two. They went down 50% and they saved me a lot of money. It's worth it but I would like people to reach out more often with a phone call or an email about how things are going. Like right now, I would love to get an email telling me exactly how much my balance is and how many more payments do I have to go.
Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.
Reviewed Oct. 16, 2021
The man I dealt with the whole time was very helpful and kind. Made sure I understood everything. I am so Glad to have gotten ahold of them regarding my debt. My agent did everything he could think of to help me out.
Reviewed Oct. 16, 2021
I thought that I would never be able to get out of debt till I spoke with a very nice representative. They explained everything very well and answered all of my questions. They showed me the light at the end of what I thought was a never ending tunnel.
Reviewed Oct. 16, 2021
They were very professional and personable. Their knowledge and customer service is off the chart! I would recommend anyone that is having issues to allow them to act on your behalf! The level of accuracy and performance is highly commendable.
Reviewed Oct. 16, 2021
National Debt Relief is slow on getting things resolved. I was unimpressed. NDR could do a more active role in calling the creditors up and telling them to leave us alone, and that we’re in the program and we’re working things out. So, it seems like NDR has not done a lot. They gotta have money in the bank to make the settlements but it was a little bit disappointing that we're still getting harassed by the creditors. I thought that was gonna go away and that things would be happening sooner. It’s waiting for four or five months till they get money accumulated and settle with someone else. Then wait another four or five months. I'm surprised it works that way.
It seems like NDR is sitting on this so long where the creditors have no idea what's going on. They keep waiting for money, keep sending letters and keep wondering. These people that supposedly NDR was gonna work with haven't been notified and told to back off. They were not told that NDR was gonna handle this for us. The creditors are not gonna contact them since they're not working with them.
Reviewed Oct. 16, 2021
It's a quick and easy process to start. But I continually check their stuff because no one reaches out. I have not heard from anyone in almost a year.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 15, 2021
So far so good, Paul ** is a very professional person and I appreciate the help that he has provided. He’s clarified all the content and I feel confident that we will have all the success with the program that we discussed.
Reviewed Oct. 15, 2021
Spoke with Justine. He was thorough and very helpful. He answered all our questions, and then some. He provided us a plan to start our journey on resolving our financial debt. It feels good to know there is light at the end of this tunnel.
Reviewed Oct. 15, 2021
The person I spoke with was very nice and my experience has been good. I don't have to negotiate too much with any direct creditor. But with Global Banking which they use where we make the deposit each month, the app is very basic. Maybe if they improve that part and have more details, it's going to be better.
Reviewed Oct. 15, 2021
I'm enjoying NDR's service. The reps are very willing to help and figure out the steps to take to make sure that I'm taken care of. I recommend giving them a call if you have debt and you need to consolidate your debt. They're very nice people to work with.
Reviewed Oct. 15, 2021
Since being in NDR's program, I'm able to make payments and I'm not behind with them anymore. I can clear up all the accounts I was not able to pay. Also, the reps get in contact and are able to get back to me when I message. They’re really helpful. I really like NDR's services and I recommend them to other people.
Reviewed Oct. 14, 2021
When I became ill a couple of yrs ago my son was helping me out and used my credit cards to pay the bills and expenses. As a result I am paying off these bills which has been hard on a fixed income and I need assistance now. Arrangements were made with NDR to pay the bills and be able to take a deep breath.
Reviewed Oct. 14, 2021
I am so glad that I made that call to National Debt Relief and got a chance to speak with Dylan ** who was so understanding about my situation, professional and fast in resolving my problem. He really gave me that security and hope I can be out of debt with this program if I follow the rules. He is absolutely with me every step of the way. Thank you for a chance of being debt free!
Reviewed Oct. 14, 2021
Was very reluctant, to do this. Spent over 2 hours on phone with SUPER nice Rep. Have not been in the program long enough to address how well it will work, but had an overall pleasant enrollment, with Geetu! Would most for sure recommend NDR to a friend!
Reviewed Oct. 14, 2021
I was recommended to NDR by a friend who constantly raves about their service and I must say that I was thoroughly impressed. Jakeith answered all of my questions and eased a lot of uncertainty that I had. We worked together on a plan that works best for me and now I have a time frame and clear path to financial freedom.
Reviewed Oct. 14, 2021
My whole experience was great. The customer service was great and he was very knowledgeable about the program from start to finish. I would highly recommend National Debt Relief to assist with your budgeting. When in doubt just call National Debt Relief and they will make sure you are comfortable and satisfied with your decision.
Reviewed Oct. 14, 2021
Excellent customer service. Knowledge Advisor, friendly, caring and professional. Made my experience good. Would recommend to friends and family. My payment plan is at a responsible amount. Thank You for making the process smooth.
Reviewed Oct. 14, 2021
The program has worked pretty well and they’ve gotten several of my accounts settled for me. It affected my credit, which I knew of going into it, but it's been a relief as far as being able to make the other payments that I need to make. I've only got two more accounts left that they need to settle.
Reviewed Oct. 14, 2021
I wanted to combine my creditors in one place and possibly to get cut the full amount and NDR was the only company on the market able to do that at the time. Then, when I started to talk to them, it seems like the people are really nice, sharp, and intelligent. I have the best experience with them and the program looks really awesome. The reps always respond and someone usually gets on the phone and assists me. Also, it's pretty simple to get on a website. If I need to check something, it's very convenient.
Reviewed Oct. 14, 2021
I really appreciate the help that National Debt Relief gave me when I needed it. I thought I was going back to work, so I was using my credit cards to cover me. Then when I found out my shoulders were torn, I had to apply for disability and NDR minimized the debt I owed. All I had to worry about was one payment, and everything was done in a timely fashion. They've handled everything well. My payment was 500 a month and I didn't have an income, so I can't believe I've been doing it. The only part that I couldn't understand was if I pay off a loan and they keep taking money out of my account to build up to pay off the next one or to negotiate the next deal. I only have one more creditor that we need to negotiate with and I don't know why they're waiting.
The fee that National Debt Relief charges is better than to have the whole balance and people need to know that. At first, I thought it was a lot, but when I add it up, it's still better than what I would have done on my own or paid. The fees are 100% justified. That's what people might not want to pay and think that they can get negotiated without help, but it's more professional and organized when National Debt Relief does it, so it's worth the fee.
Reviewed Oct. 13, 2021
My National Debt Relief specialist, Ian, was so helpful and nonjudgemental as he guided me through the debt relief process. He explained everything to me thoroughly and was there to help me with all of my questions. I would definitely recommend this company to any of my friends looking to turn around their financial situation.
Reviewed Oct. 13, 2021
I had excellent service. The representative was very patient. He explained the entire process thoroughly. He was knowledgeable about the company and the entire debt relief. I was very satisfied with the whole process. I am looking forward to getting good results from this experience. Thank you Mr ** for your time.
Reviewed Oct. 13, 2021
So far my experiences with National Debt Relief have been positive. Hopefully this will continue during these trying times for myself. They are working with me on some cases that have to be resolved so hopefully they'll be able to help me with the issues that keep popping up.
Reviewed Oct. 13, 2021
I would definitely recommend NDR. They're helping me get outta debt from medical expenses. Lauren, eased my mind, explaining how they will help me. I am so grateful for her patience. I was so worried but, no more worries. Thanks Lauren. You're the best.
Reviewed Oct. 13, 2021
Atif went above and beyond to help me. He was patient with my schedule for us to have an initial conversation and calmed my fears. He was very soft-spoken and understanding. I felt very comfortable talking to him about my underships. Thank you Atif so much!
Reviewed Oct. 13, 2021
The agent was very helpful and good. He very knowledgeable about the whole process from the beginning. He took his time to go over every detail from the application to the enrollment. He will make a great teacher. I really appreciate everything. Thanks to Mr **.
Reviewed Oct. 13, 2021
The moment I picked up the phone and started talking to Mitchell a huge weight began to lift and it was the most positive financial decision I have made in a long time. I wasn't seeing an end to that tunnel happening and having a way to make payments eases more of the stress. The bonus is being able to repair my credit in a shorter amount of time.
Reviewed Oct. 13, 2021
I'm pleased and I'm thankful that I chose to do National Debt Relief's program because they've settled almost half the debt already. They found somebody to give me a loan to take care of the rest of it and I still owe the money, but it is going to consolidate. I was about to have a heart attack and they saved me from it. I qualified for a loan for bad credit and it kind of made me think I will see the light at the end of the tunnel. If anyone asks about NDR, I would tell them that's the way they need to go.
Reviewed Oct. 13, 2021
From day one, NDR has always helped me through. At first, I was thinking that they wouldn’t be able to help with it but they really surprised me. Also, the reps were very professional and very helpful. If there’s anything to improve, they could advertise more. A lot of people out there are hurting and they want someone that's gonna be honest. NDR would get more business.
Reviewed Oct. 12, 2021
I have overwhelmed before contacting National Debt Relief. Thanks to the support and help received I feel so much better. This process was easy and simple. I thought I would never get the help I needed until contacting them.. The customer service was amazing. Very helpful people who care and have compassion. Thank You National Debt Relief.
Reviewed Oct. 12, 2021
I was definitely skeptical at first, but the representative helped me. She made me feel comfortable that I was choosing the right people and company to help me lower my debt and get it paid off quickly. I truly enjoyed that they took the time to read the documents that I signed to help make sure I understood what I was signing and understand the terms.
Reviewed Oct. 12, 2021
My experience had been so far great. Bryce ** has been great. He has answered all of my questions, and then some. He has been very professional in every area. I have no complaints or any issues whatsoever and the present moment.
Reviewed Oct. 12, 2021
For the most part, the experience with the rep has been good. The program has worked well and I’m almost done. I’ve got a few months left. Working with National Debt Relief has saved me a lot of stress.
Reviewed Oct. 12, 2021
Working with NDR has lifted a weight off of my shoulders. They have been so great in helping me feel like I'm back in control of my debt when I thought it was out of control. Also, I've been able to talk to people when I needed to and I feel like everything has been done in a timely fashion. I am close to being done with the program.
Reviewed Oct. 12, 2021
They handled everything very well and very professionally. They talked to me so that I could understand what they were doing and that's important to me. Also, they negotiated like they said they were going to and they managed to save me a lot of money. The cost is less than what they saved me.
Reviewed Oct. 11, 2021
MaryJane is compassionate and went above and beyond to help us sign up for this program. My only gripe would be what the underwriters are requesting and the time it took for them to accept our application, but overall this was a good experience.
Reviewed Oct. 11, 2021
The enrollment with National Debt Relief was good and easy, and the reps were helpful. They said to try to apply for a credit card and I have been approved for four credit cards already. I’m shocked. But I'm not going to overdo that and I’ve only used one.
Reviewed Oct. 11, 2021
The NDR reps explained everything very well and made it clear during the enrollment process. They answered any questions that I had about how it was going to work. The reps I've worked with have all been great. I called because I got engaged. I bought a ring and I called to see if there was any way I could lower my payments for the next two months to give me a little break. They didn't have any issues with it and they dropped my payment down by $200 for last month and this month. They've been really easy to work with.
Also, everything has been pretty simple. I check the app or the website pretty often to see how things are going. Also, any time they get a settlement, they always send me an email so that I know to get on there and approve it. The website is easy to navigate. I had difficulty trying to figure out where I needed to go to log in the first couple of times I used it. But once I get logged in to the system, it's really easy to read.
Reviewed Oct. 10, 2021
I had called your number to talk about help I could get in getting back on my feet. I spoke to David ** and he was so knowledgeable and made me feel so comfortable and hopeful for the first time in months. I signed with the company and it feels like a weight has been taken from me.
Reviewed Oct. 10, 2021
Updated on 12/12/2021: Everything's working out the way it should and they have good customer support. When I call, I usually get my questions resolved or the emails that come through. Maybe once in a while, there may have been some confusion on what I was asking or what I was sending and getting further clarification, but even those were resolved quickly. I had a total of 15 creditors and 6 have been resolved. It looks like we're moving pretty quickly through this and the sooner the better.
Original review: Thank you for helping me resolved my outstanding debt. This is helping to improve my credit and increase my credit score. I hope to have my credit restored to its original rating where I can get lower interest rates and other credit cards like an American Express or a Black rating credit card.
Reviewed Oct. 10, 2021
I found National Debt Relief online. The signup process wasn’t that bad. I’d definitely recommend National Debt Relief.
Reviewed Oct. 10, 2021
National Debt Relief is easy to work with and they’ve negotiated down a bunch of my debt. The reps are nice, friendly and easy to understand.
Reviewed Oct. 9, 2021
My wife and I were both retired and we had some bills and some emergency stuff going on. I said, "Let's go to National Debt Relief." It sounded like a good deal. However, we pay into it a little over a year already and we paid quite a bit of money into it. But they haven't settled with everybody that they had originally wanted to settle with. Last month, we called them and said, "We won't be able to make the payment 'cause I'm going to have a surgery. We need our extra money for medicine." I haven't had a bad experience other than that. But I shouldn't have gone through them. It was just something that we did at the time. The bills that they were gonna pay, I could have paid them off quicker than a three-year contract.
Reviewed Oct. 9, 2021
The rep who worked with me was a nice guy and he explained everything. The payment plan is flexible. It’s a four-year installment and one year passed already so I have three more years. I’m not going to wait for the deadline though. So maybe one more year and then I’m gonna pay all the money. By working with NDR, I’m out of stress. We’re paying one bill instead of a couple of bills. The experience has been excellent and I already told some of my friends about NDR.
Reviewed Oct. 8, 2021
The Representative I had went above and beyond what I was expecting. They were very knowledgeable and answered my questions confidently and were very helpful when answering my questions. I now feel secure in knowing they will help me get back on track.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 8, 2021
I'm very much enjoying National Debt Relief’s services. They're very easy to work with and the customer service experience was great. I like that the dashboard is self-explanatory.
Reviewed Oct. 8, 2021
Their service is good. However, I still see some stuff on my records. It looks like they didn't do anything about it. But I saw some changes. My credit score went up.
Reviewed Oct. 7, 2021
The call was smooth and easy. I was treated like he cared. I wasn’t ridiculed for getting into trouble. I felt hope for the first time in a long while! I feel like I will be getting financial freedom sooner than I thought.
Reviewed Oct. 7, 2021
The best thing that could happen today, was getting in touch with NDR. After my conversation with Tim, I was able to rid myself of stress and worry. I believe he place me on the road to being free of debt, and in turn enable me to start saving more than paying credit cards. Thank you NDR., and Tim H.
Reviewed Oct. 7, 2021
My wife and I were very pleased with Aaron ** assistance. He was very patience and handle himself very professionally, explained every detail and answered our question we had. We would highly recommend to our family and friends. Thank you.
Reviewed Oct. 7, 2021
The enrollment was a bit complicated. The individuals helped me and were very patient with me. Thank you again for helping me out and explaining the program to me. Sign up was very easy when explained to me. Thank you again. Danel
Hi Danel, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 7, 2021
I worked with AJ to get my debt relief and he worked with me on the phone for about an hour and a half and really helped answer all the questions I had and helped me feel more comfortable with my financial future.
Reviewed Oct. 7, 2021
Oscar was very professional in explaining the program from start to finish. He went into great detail to make sure we understood the program and how it worked what to do and how we are going to be debt free by following the program.
Reviewed Oct. 7, 2021
The enrollment process was very simple and easy. The customer service was great. I am done with about 50% of the debt and then before the end of 2022, I'll be finished.
Hi Elizabeth, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 7, 2021
I've been very happy with National Debt Relief. Everyone listened to what I had to say and answered the questions I was asking or gave me the information I was requesting and didn't sound like robots. They're doing what they said they’d do and I'm just waiting to get to the end of it.
Reviewed Oct. 7, 2021
The process was very easy and all my questions were answered. NDR solved everything for me.
Reviewed Oct. 6, 2021
This program is amazing and help so many people that’s struggling. They were there for me when no one else was. So it’s was easy to understand the lady that help me. Explain in details and patient. My loans will be paid off sooner and help my credit score.
Reviewed Oct. 6, 2021
Danny went to great lengths to TOTALLY explain every aspect of the program to me and addressed every concern and question I had. When it was time to sign the paperwork and contract he read and explained every paragraph as we went. I can't say enough about his knowledge and effort to make this decision for me a easy one. Thanks Danny!
Reviewed Oct. 6, 2021
Andrew was knowledgeable. Did not pressure. Explained everything. He allowed me time to reflect before coming to a decision. He was patient and made me feel comfortable in making this decision which was not easy. He took the time to review everything and was prompt in returning calls at my convenience.
Thanks for taking time to mention Andrew while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Oct. 6, 2021
My initial experience was great. Everything was explained in detail of how the process works. I have had to resort to using this company and their service due to my job situation with the pandemic going on and quite frankly it makes me a little bit embarrassed but Jeff never one time made me feel uncomfortable. As a matter of fact Jeff made me feel more comfortable about using this service and I am now grateful that I spoke to him. I feel as if a weight has been lifted off my shoulders.
Reviewed Oct. 6, 2021
National Debt Relief's service is good. Every time I call, the reps always fix the problems. The time frame is nice and I only got two accounts left.
Reviewed Oct. 6, 2021
The program is pretty decent. NDR is done taking money from my account. So far, I’ve been truly exonerated about it.
Reviewed Oct. 5, 2021
I felt that the process was explained to me and my questions were answered. My options we gone over and I was given the best possible option to help me in my personal situation. I would recommend this process for those who are struggling with high interest debt.
Thank you Kimberly! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 5, 2021
If you’re struggling with debt and don’t know what your next step is, do yourself a favor and reach out today. It will be a challenging road, but not nearly as long or challenging as if you were to stay in debt. The process is guided by expert customer service agents who are kind, knowledgeable, and HUMAN. They stick with you all the way through. Shout out to the man Curtis ** who helped me with this journey.
Reviewed Oct. 5, 2021
I was very anxious and at dead end when I called. By end of call I felt a sense of relief. My rep was very helpful and explained everything. Would recommend to friends and family. My husband was also pleased with outcome of joining program.
Reviewed Oct. 5, 2021
The customer service is good. Every time I call, I have no complaints. Everything was good.
Reviewed Oct. 5, 2021
National Debt Relief has done several accounts already and they’re doing good. I'm letting them handle it. They know what they're doing.
Reviewed Oct. 4, 2021
Very easy and I was guided through the whole process of paperwork, very informative and helpful to me, and I will save money, and may even be able to put money in my savings again. And the burden of being in debt is a relief now that NDR is helping me. Thank you, NDR.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 4, 2021
I cannot give this a "5" because I have not experienced anything as a result of joining with National Debt Relief yet. Joining was easy and feels as though I have lifted an impossible burden from my shoulders. I feel as if this was a really good place to go.
Reviewed Oct. 4, 2021
My experience was awesome. Michael ** was awesome with helping me with getting on board. He helped me 100%. I would recommend family and friends to taking the steps. I’m so excited to start this journey to becoming debt free.
Reviewed Oct. 4, 2021
The rep called me back and told me what their program and what they are about, and asked me what my financial concerns were. Then he walked me again about how it works and how they set it up. Within half an hour, he already set up my appointment plan. Within a year, NDR had paid off almost all of my debt. They have consolidated and settled. One of my credit cards was 10 grand and they settled it for 2,000, Their negotiators were really good and kept me up-to-date on everything that was going on. When I emailed them, they replied within 24 hours. There's only one remaining and it was over 30 grand. The last time they called me, I really had a hard time, and I asked if they would reduce the monthly payment because I got laid off in 2019, and I had lost my house. However, nothing has happened. The monthly installments from my account have stayed the same.
Reviewed Oct. 4, 2021
Anytime I call NDR, it's been great help. I already paid off one card. I got a second offer, and I started paying that as well. They were able to drop it down to about $4,000. NDR said to wait about seven months and then if I come up with a majority of the money, I could pay it off. But so far, everything's been good. I was iffy about NDR at first, but I tried it and it worked out pretty good. So I would definitely recommend it to someone else because it’s a great help. It pays off everything faster, and I was surprised to get an offer so quick.
Reviewed Oct. 3, 2021
Very professional and explained everything that I needed to know. That made me feel happy to know my debt would be paid and help me to get back on track to good credit. The service representative name was Duane **. Very patient and understanding. Next level respect, and at no time I felt uncomfortable. He is the best.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Duane gets the recognition they deserve.
Reviewed Oct. 3, 2021
The rep was calm, intelligent and explained the process to me clearly. He went into detail about each step and what was going to happen in the entire process. I felt good after the whole thing and felt like a weight was lifted from me.
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