National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,885,955 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 25, 2022
It was some hard work but I'm still trying to do my best. I will work hard to get you what you need with some help from you. And hope it will be over soon with your help. Because it was making me sick. Thank You for all your help.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 25, 2022
I am a senior and really do need help, but there is so much scam going around I was a little hesitant. But, I did check and am very pleased talking to Christian **. He was very understanding and happy to be able to help. For the first time in a long time I went to bed last night with less anxiety about my future. I am signed up with NDR and in 40 months I will be relocated to Alabama with my daughter and her kids. Thank You very much.
Reviewed Jan. 25, 2022
The customer service was on point and they were very informative. I felt good about my decision to get help from National Debt Relief. They were much better than any the other services that I checked out and was more affordable.
Reviewed Jan. 25, 2022
He answered my questions. He explained some of how it works. I still have questions. But he answered most of them. I want to be debt free soon. He provided knowledgeable service. I felt I could talk to him with my questions.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Jan. 25, 2022
My experience with National Debt Relief was wonderful. The gentleman who I spoke with Mickey ** explained everything to me from beginning to end. I feel as if a huge burden has been lifted!!!t. Thanks so much.❤️In about 48 months I will be debt free!!
Reviewed Jan. 24, 2022
Very friendly and respectful of the situation. No judgement was given and just wanted to help get what you need. Tried to do everything to Make it happen. Very happy with how everything turned out and how the process works.
Reviewed Jan. 24, 2022
I highly recommend TurboDebt. They are very professional and helpful. Justin was always polite to me and answered all of my questions. He never made me feel like a failure for not being able to pay my debt by myself. Mismanagement of funds was not the reason I am in this position.
Reviewed Jan. 24, 2022
The experience that I had today while enrolling in the program was absolutely amazing. Jaspal was very informative of the process and everything it entailed. He was very courteous and respectful throughout the whole process. I was at the point of which I was being overwhelmed with my debt but now after speaking with Jaspal and enrolling in the program I can catch my breath and know that everything will be taken care of. Thank you so much for all the help Jaspal. Job well done.
Thanks for leaving a review and mentioning our agent Jaspal. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Jan. 24, 2022
National Debt Relief Agent was understanding and exceptional when providing solutions to my current debt situation. Very professional and thorough from beginning to end. Took the time to explain in detail every step of how the program works and even provided additional resources for me to improve my financial health. Would definitely recommend to anyone who is currently struggling to make ends meet and needs guidance and assistance.
Reviewed Jan. 24, 2022
Micah ** was the person who called me back after I left a message. He was excellent to work with & talked me through everything that needed to be done. I hated to need to use the services but after my wife died in Dec. '22 the loss of her income was the straw that broke the camel's back. I was lucky to get Micah as the agent to help me.
Reviewed Jan. 22, 2022
Expedient and as promised as soon as a balance was enough to attempt a settlement they did just that. Were very prompt to reply to questions and looked for alternatives that would help settle quicker. Am happy with services so far.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Jan. 22, 2022
Devin did an amazing job at helping me understand how NDR works and that we’re in good hands with them. It was one of the best experiences I’ve had with any kind of customer service personnel. We’re looking forward to the results later this year!
Reviewed Jan. 22, 2022
Where am I right now with paying off my creditors, I need to know who is paid off and my balances at the present time! I have not received a phone call, email, or text. I had numerous creditors and this is 3 plus years.
We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.
Reviewed Jan. 22, 2022
I was feeling overwhelmed by the pressure of my debt and being broke. After my phone call with NDR, I feel so much lighter. It's such a relief. Home repairs, my husband's illness and surgery, COVID and just life can bring on the debt; NDR is that lifeline for me right now.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Jan. 22, 2022
I just completed the application process. The agent that was assigned to my account was Danny. He was very knowable, professional, and express a personal interest in my financial situation. He gave me a telephone to get directly in touch with him which included his extension number. This worked the 1st and second day; after that when I called, whoever answered the call had to verify who I was. They advised me they would forward the information to Danny. I didn't prefer this method of getting in touch Danny.
Reviewed Jan. 22, 2022
National Debt Relief seemed to be legit. They treated me fairly and have been straight up with everything that we've had a conversation about. I just wish they have better online access to everything.
Reviewed Jan. 21, 2022
I had a great customer service representative that made the process seamless. He walked me through and explained every step thoroughly. He put me at ease that I could be debt free and improve my credit score with this program. Excellent service!
Reviewed Jan. 21, 2022
Daniel ** was awesome at explaining everything. I feel like he genuinely cared about my situation. Great advice giver. The program is everything I hoped it would be. Thank y'all for actually working with people and making their lives a little easier.
Thanks for taking time to mention Daniel while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Jan. 21, 2022
My experience was favorable because everyone was very knowledgeable and pleasant. Making a somewhat embarrassing situation more manageable. With their help I feel I can become debt-free in a short time frame. This makes me happy and pleased with a difficult decision.
Reviewed Jan. 21, 2022
In 60 minutes everything was done. Customer service hands down the best, had a great outcome and would refer to everyone from here on out. Outstanding company and program. I am very excited about the journey they have provided for me and my wife to get out of debt.
Reviewed Jan. 21, 2022
Stephen ** took my calls repeatedly for the past two years while I contemplated signing up with NDR. He was very patient with me as I navigated my repayment plans several times over. Finally, I made the decision to sign up and was given quality customer care, all questions were answered promptly, which eased my mind about the program. Ultimately, I believe I made the right decision after going through the details with Mr. **. Afterward, I was immediately contacted by the Client Success Team, which made me feel good about the promptness of the work in progress in settling my debt with creditors. I look forward to graduating successfully and becoming lendable in the near future. I appreciate your assistance. Thank you!
Theresa
Reviewed Jan. 21, 2022
The representative that worked with me was knowledgeable, friendly and extremely helpful. Clear explanation of the process and made sure I understood everything. Very easy and fast process. Easy to sign papers digitally and finish the process. Highly recommend this company.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 21, 2022
When I answered my phone I heard the sweetest, most kind voice I could have heard. It was a Rep with NDR, for once I felt I could slow down my world to listen to her conversation. I told her of my husband's illness, the soaring rates of his medicines and the lack of finances to continue making credit card payments when my husband's cancer medicines were our number one concern at this time.
The whole process was explained to me, my finances with looked at and we came to a monthly bill that is roughly 1/2 of what I had been stressing myself over paying. I immediately (an hour later) signing up and breathing a massive sigh of relief. Thank you NDR for calling me and being there to offer my husband and myself some much needed good news.
Reviewed Jan. 20, 2022
I just signed up with your program and Jeremy made this experience so easy and quick. I look forward to reaching my financial goals with his help. Thank you for all that is getting done with the help of this company.
Reviewed Jan. 20, 2022
National Debt Relief is a great company to work with. The gentleman that helped me (Jeff) was so awesome to work with. He made everything so easy and to understand. Thank you so much Jeff. I would highly recommend your company.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Jeff gets the recognition they deserve.

Reviewed Jan. 20, 2022
My debit was overwhelming so I reached out to National Debt Relief. Was able to let me understand how they could help me. So I signed up for National Debt relief and I am very happy I did. I've been having
Reviewed Jan. 20, 2022
The whole experience with Christopher was great. He actually listened and gave advise. Thoroughly explained everything and my options. Very professional! He put me at ease, and talked to me with compassion. I was skeptical at first, but after hearing everything that was available to help in my situation, it made my decision much easier. Would recommend him to anyone I know that needs the services provided.
Reviewed Jan. 20, 2022
Ms ** from the very beginning was excellent and took time to listen to my situation and great customer service and communication. She's excellent in explaining the process and expectations and return communication. I have nothing but a great experience to relate this far and only can hope it will be maintained.
Reviewed Jan. 20, 2022
For the past couple months, I've been very stressed out about my debt. It just felt like there was no way out of it. I looked into other methods, such as debt consolidation loans, but the interest rate was too high. I called you guys and now I have a game plan. I have a payment that I know I can make each month.
Reviewed Jan. 20, 2022
Overall I was pleased with my experience. Lots of questions and time consuming. I felt at time the representative was irritated with me because I was asking so many questions. But he was very receptive and answered my questions with much professionalism. He led me thru the process step by step. To be honest, I was very skeptical about enrolling in th that this was the best option.
Reviewed Jan. 20, 2022
National Debt Relief has kept me informed as to the settlement structures of my debts and the eventual payment of these debts. I have been informed as to all actions concerning my process. I am very happy with the timely reports of my account.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Jan. 20, 2022
My agent was very helpful very knowledgeable and very professional. I hope to keep working with people of this caliber with your company. I have very little doubt that I will get any less than what I got appreciate it very much. Thank you.
Reviewed Jan. 20, 2022
Beverley helped me and made me quite comfortable from the beginning. Her knowledge & professionalism was outstanding and she was easy to understand. Beverley walked me through the application process step-by-step while her explaining each section of the form. I am looking forward to working with NDR and appreciate the help in getting back on track. Thank you,
Reviewed Jan. 19, 2022
Emelio was very helpful. He was knowledgable and very helpful. He knew the organization very well. I felt very comfortable speaking with him and the reason I agreed to join. I hope he was correct with the information and I didn't make a mistake.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 19, 2022
David was patient but persistent. I'm glad he kept calling. David explained every step the process and answered all my questions. He even called today make sure I am still happy. Overall, it was a very pleasant experience. I would recommend NDR to friends.
Reviewed Jan. 19, 2022
From the very first call I was made to feel like they were here to help. Care and concern for the easiest way to get me help was what I felt throughout the process. This was not a business transaction, it was me seeking out help and NDR was there to do just that. I am excited to get back on track with their help.
Reviewed Jan. 19, 2022
Jeff was extremely professional and and answered all my questions. I truly felt he was an advocate for me and my success. He explained all the options which allowed me to make an informed decision, confidently. He even went as far to say “I’m not going to be your main point of contact but here is all my contact information in case there’s anything I can help with”. Very pleased with my experience with Jeff.
Thanks for taking time to mention Jeff while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Jan. 19, 2022
Overall, my experience with my advisor that has helped along the way with my pending debt has been very helpful. I feel a relief now that I am enrolled with the program. I’m glad I was able to reach out to you all and find the necessary help. I learned a lesson not to obtain loans, it’s definitely not a good idea, but having National Debt Relief on the side has been a huge help for me even though I’m just starting the program.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 19, 2022
Lamell ** was a great person to talk to. He explain to me everything detail by detail. I will recommend him to everyone that needs this kind of Debt relief. Thank you so much. Janie ** Shipping & Receiving Monte Alto ISD **
Reviewed Jan. 19, 2022
Customer Service is fantastic. The entire process is based on your needs and is explained the entire way. Glad to have found this. Would recommend to anyone looking to find a way to deal with the looming debts of credit cards.
Reviewed Jan. 19, 2022
John ** was very helpful and walked me through the program in detail. He was very patient with me and at the end of the conversation I was more than satisfied. I have already recommended some of my retired friends and family members to this program that I haven't heard of before.
Reviewed Jan. 19, 2022
Meisha **, was extremely helpful in answering questions, walking me through the procedure. She gave me all the contact information needed in case I needed more information. Because I know that the debt has to be paid and bankruptcy was never an option and refinancing was not the best option but having such high interest rates that a person would never be able to pay off. This was the best option for me.
Reviewed Jan. 19, 2022
So far, the program with National Debt Relief has been okay. They haven't negotiated anything recently. It still seems to be the same. Only so much money goes to whichever they decide. I've just been letting them do whatever they need to do.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 18, 2022
I had a good experience with the help of Oscar **. Everything was explained in a way that I understood the information. I had trouble with adding the numbers. Oscar went through it with me so could understand. I hope I get notified by Oscar that the process is moving along.
Reviewed Jan. 18, 2022
Your representative Anthony was extremely professional, courteous, knowledgeable and caring in regard to the qualifying process for NDR. It's truly an outstanding resource and program needed by many of us needing credible debt management services. Kudos to your entire team!!
Reviewed Jan. 18, 2022
I quit doing business with National Debt Relief. When I started, I liked it. After I was in the program, though, it did not work. The way it was explained was not the same as the way it worked. It would have been fine had they been able to take care of things. What happened was they did not explain that some companies will not go with them and that they will start garnishing my wages. So, they were garnishing over half of my wage, plus I was expected to pay National Debt. So, I was losing my house. I ended up filing bankruptcy.
Reviewed Jan. 17, 2022
I was extremely pleased with the representative who helped me. He was very knowledgeable and very pleasant.. I was a little nervous but his voice was calming and confident. It was such a pleasure to have him help me.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 17, 2022
Fast and easy to understand results. Brandon was great. Lot of info covered in 2+ hours and the end of conversation I made my decision. Informative on several different programs I was offered and @ the end I feel I made the right decision on my path to financial freedom.
Reviewed Jan. 17, 2022
An amazing debt relief company!! I had been working with multiple other companies & was very disappointed with the lies & lack of help... So I called National Debt Relief!! A great breath of fresh air!! They have already done more than the other companies combined & we're very friendly & happy to help with my dilemma!! I recommend National Debt Relief to anyone with a debt problem!!!
Reviewed Jan. 17, 2022
I'm very pleased with National Debt Relief. They are working with me and paying what can be paid. Hopefully, it'll be all done next couple of years. But some of my debts are being paid for and my credit is slowly going up, and that’s what I wanted. I had a problem here a couple of months ago with one of those big accounts wanting to take me to court and they got right on it.
Reviewed Jan. 16, 2022
Debt relief has helped me out a bunch by striking deals with my old creditors. Read the fine print though. Lots of charges you would not expect, and they don't talk to you about them on the phone when setting up your account. For instance, phone pay fees. I'm paying $10 a month to one creditor but every time they call to pay, it charges me $1.50 each time. That's 15% additional money coming out of your account for 1 creditor. It adds up.
Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.
Reviewed Jan. 16, 2022
Overall, my experience with National Debt Relief has been good. The person I spoke to was really friendly. She explained the whole process in detail, the documents that are needed to sign, the monthly payments, and how the program works.
Reviewed Jan. 15, 2022
My experience was so much better than I thought it would be. I hesitated for weeks, as I dreaded calling and feeling ashamed, about my debt. However, the representative made me at ease. I wondered, why I had been so and agonized.
Reviewed Jan. 15, 2022
Ms. Elena ** was professional and courteous at all times, very informative and patient going over program step by step, phone interaction experience was EXCELLENT, Great Service!! Ms. ** cinched the deal…You need to clone her for her communication ability..Thank you so much.
Reviewed Jan. 15, 2022
My experience with my agent was amazing. Found a plan that helps and works, his name was Justin. Very attentive to my situation. Being a disabled veterans a lot of people walk over us but he was very very helpful. God bless you all.
Reviewed Jan. 15, 2022
My experience was great. Gave me relief in all my anxiety in my debts. Thank you Kelsey. I definitely would recommend to all my friends. Kelsey was so patient with and answered all of the questions I had. Had a lost call twice, she called me back both times. She is a keeper.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Kelsey gets the recognition they deserve.
Reviewed Jan. 15, 2022
So far I am liking t whole process so far, and the politeness and professionalism of everyone I've been in contact with so far!! This will help me out greatly where I'm on a fixed income and don't have much to get me to the end of the month!!
Reviewed Jan. 15, 2022
You came up with a settlement on one of my accounts and I agreed to it. I'm very pleased with the settlement you have come up with and how much you save me on each one. Thank you for the good work and keeping me informed.
Reviewed Jan. 15, 2022
The reps were great and as helpful as they could be. The communication was excellent. I didn't understand a lot of it at first but they explained it and I understood absolutely everything after that. I had to move my payment once and they were more than helpful with that. There were no issues at all. Since working with National Debt Relief, my credit score is back up to a good standing. I didn't think it was gonna be back up that high for quite some time and it was a lot quicker than I thought it would be. As long as NDR keeps doing what they're doing, they'll have a lot of satisfied customers.
Reviewed Jan. 14, 2022
It may be too early to tell but. As for so far everything has been gravy. From the time I saw your commercial on TV your company has stood up to your advertising. Has been the truth and nothing but the truth.
Reviewed Jan. 14, 2022
Sam done a fantastic job helping me go through the process of paying off my debts and helping teach me how to stay out of debt with these personal loans. He explained how these credit companies get you stuck with them for years because you pay so much principal and interest. Thank you Sam for all your help!!!
Thanks for leaving a review and mentioning our agent Sam. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Jan. 14, 2022
I was able to get the assistance I desperately needed. Michael ** was a great help with getting me enrolled. He was kind and helpful, he knew the answers to any questions I had. I’m relieved to start this program, I’m ready to be debt free!
Reviewed Jan. 14, 2022
I, spoke with Mitch at length. He was very knowledgeable of his presentation of what he could do to help me. He answered all of my questions. Thanks for all your help and allowing me to resolve issues of non sleep because of the load I was carrying.
Reviewed Jan. 14, 2022
Great experience with the National Debt Relief. Your representative was quick and very detailed in the rundown. This was a very uplifting experience and Definitely will recommend to the next person going through a similar experience. Again thank you so much.
Reviewed Jan. 14, 2022
He made it completely comfortable to understand the program. He wasn’t a pushy representative. I liked his mannerisms. He made everything go smoothly and going forward in the process. Why haven’t I trusted NDR in the past. I recommend this program to anyone who’s going thru financial hardship. Every state where you reside in has different programs. Thank you.
Thanks for taking time to mention Matthew while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Jan. 14, 2022
I am trying to get out of debt. I am tired of paying high interest. I would like to start fresh all over so in future I can relax without worry about paying all these bills and being broke so when I retire me and my family can live comfortable and enjoy life.
Reviewed Jan. 14, 2022
I've spoken to multiple representatives at NDR and they know what they're talking about. They were really helpful and understanding of my situation. They were perfect and they did an outstanding job. They've closed a couple of my cases. They reached a settlement, but unfortunately, the settlement had reversed because I didn't have enough cash to afford the services. But I'm getting back on track so hopefully, I could be out of debt by 2023. The fees are a little steep and I want to see how much National Debt Relief actually charges. They didn't make that clear enough for me. But it's fine. They're still doing a great job.
Reviewed Jan. 13, 2022
This is a very difficult situation for us and Paul made it easier for me to feel at ease with the process and absolutely was very efficient in handling the whole thing! We very much appreciate his assistance and could not have asked for a better person to help us that day!! Thank you!!
Reviewed Jan. 13, 2022
Stay away. Their savings sound good, until you add in their 21% fee, which is charged regardless of the savings they may achieve. They failed to contact half of my creditors until a year into the program, causing them to all be brought for legal action. The company itself took zero responsibility for the situation. Also, the "legal representation" that you pay for in no way is actual legal representation. They are not looking out for your interest or trying to help you at all.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 13, 2022
When they initially reached out to me, they were very upfront about the cost and what they can or cannot do. I didn't feel that they were being shady or trying to hide anything. I didn't feel like they were trying to tell me, “Yeah. This is gonna be easy.” They were very clear that this is the process and this is what happens. So far, I've had a positive experience with National Debt Relief. It was pretty easy to fill out the forms. I like that I was able to do everything online. There was only one form that I truly needed to print out, sign and send to them. So that was good. They used to call every day. But I told them to stop to give me updates and they did. Other than that, I don't have any issues whenever I need to get ahold of anyone. They communicate well.
I get paid on the 1st of every month and National Debt Relief used to take my payment out on the 15th. I asked them early on to take the payment on the 1st or the 2nd of the month. I want it gone out of my account soon. But it took a lot longer than I wanted it to be. But eventually, I was able to reach out to someone, and that person really did help me. In December, I had some family things that came up and I reached out to them. I asked them if it was possible for me to not make a payment this month and they asked me to make a lower payment, which really helped me. They were pretty flexible about it. They didn't make me feel bad about it, which is good.
At the very beginning, I was very hesitant to do the settlement, because you hear things and you get nervous about things. But then I started working with them and it was a stress relief. I feel calmer since working with National Debt Relief. I used to avoid getting my mail because it was something else that I'm gonna have to deal with. But I don't feel like that anymore because I know somebody's doing something about this. Everything has worked really well. The one thing that I would like for them to do that they don't do right now is to work on my debt that was over $500. I already have everything in one place and it will be really helpful if they would take care of that as well.
Reviewed Jan. 12, 2022
The customer service person that helped me the next day was excellent. He helped me through the problems I was having. Allen ** was the person that got me on the program but he left me hanging on a few things and that had me worrying overnight. But the customer service person was excellent. I’m at ease now.
Reviewed Jan. 12, 2022
From the time I called them till I closed on my deal their customer service was phenomenal. They reviewed every detail with me and responded immediately with any concerns or questions I had. From start to finish it took around 5 business days to get me on my way to being debt free.
Reviewed Jan. 12, 2022
I really didn't think anyone could help me with my bills. Thanks to all of you I can actually breathe a sigh of relief. Thank You all so much. This will make my life better. I am going to let everyone know about Freedom Debt Relief. When you give me the ok. I am going to let everyone know about National Debt Relief. Again thank You so much for helping me.
Reviewed Jan. 12, 2022
I appreciated all the kind people I spoke with. Dionne ** was very efficient and answered my questions. It is a lot to take in and understand but I will read everything now. I understand the payment set up and what was said about the collectors of my debt.
Reviewed Jan. 12, 2022
I was really embarrassed and nervous about my debt but I knew I needed help. The whole process was fairly quick and they were really kind and explained everything step by step. Looking forward to paying off my debt in a manageable way.
Reviewed Jan. 12, 2022
National Debt Relief has lowered my payment down from $500 down to 50 to help me through these times. So they're working with me. They're very helpful. I got going with them and the payment was one thing, but then I realized I needed to add a couple of things and it brought my payment from 400 up to about 550. So you should make sure you have all that stuff in order before you go to work with any company.
Reviewed Jan. 11, 2022
Rebecca ** was very courteous, knowledgeable and helpful. She would explain and then ask if I had any questions. She walked me through the contract explaining page by page. At the end, she again asked if I had questions and understood the process.
Thanks for taking time to mention Rebecca while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Jan. 11, 2022
I was kind of hesitant at first because the caller ID name said TELEMARKETER, however, after a little research I felt comfortable calling the debt specialist back. He was knowledgeable and very patient. It was a very smooth and easy process.
Reviewed Jan. 11, 2022
My 1st thought was this was a company that didn't care and tried to rush you into something. After a 2nd call with a different agent ALL WAS GREAT! Very helpful, kind, understand and had patience. Great service! Friendly service! Thank you!
Reviewed Jan. 11, 2022
Lonnie was the rep that help me. He went step with everything with. He made sure I sign everything. He explain to me about what debt relief do and how it work payment that will be making. He was very professional and really appreciate all his help. Thanks.
Reviewed Jan. 11, 2022
I’m new to this but have had a great upfront representative who helped me very well and was honest with the whole process. Krystina was very knowledgeable and helpful with everything and I felt comfortable doing this and hope to be debt free!
Reviewed Jan. 11, 2022
JP did a great job explaining the program and its benefits. I am just getting started but am looking forward to the help it offers and taking full advantage of the program. Forty-eight months is a short time, in the grand scheme of things, to become debt free, and I am grateful to NDR for the opportunity.
Reviewed Jan. 11, 2022
They were really nice and they explained everything to me very well and went over 3 times I feel good about the work. And I am glad I found them. Now I am waiting to get everything taken care of. Thanks you all for your support.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 11, 2022
They are able to reduce my credit and make a reasonable payment on it. They get the job done.
Reviewed Jan. 10, 2022
So far I am happy with how everything has been set up. My agent was very helpful. Being a new customer I feel good about everything and look forward to getting back to a better life and retirement playing more golf.
Reviewed Jan. 10, 2022
They are very, very helpful. They give me all information that I need. They told me exactly the time frame and they make it happen.
Reviewed Jan. 9, 2022
I am so grateful, thankful and appreciative for National Debt Relief. They were so helpful, knowledgeable and very professional. Right now knowing there is an end in sight my mind is at ease. I will recommend them to anyone who needs help.
Reviewed Jan. 9, 2022
Fast friendly knowledgeable company to work with card card issues. They listen to you, advise and work a payment plan that will work for you. Great company to go with when credit card debt is overwhelming and you need help getting out of credit card debt.
Reviewed Jan. 9, 2022
I signed up for a 4 plus year plan. And as something good happened to me shortly after the game began, I asked for a speed up if possible. I do understand that people are making money if it goes on and on. But when asking for a quicker end to this procedure, I feel a bit like my money is just collecting interest, like the bills that are being settled with interest on top of the original agreed amount. So the discount is not quite as much as I expected. I loos that way, but hey- these are hard times. I'll be glad when it is all over.
It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Jan. 9, 2022
The enrollment process was pretty straightforward. The website showed me what the debts are and what's being paid and what's waiting. They've been doing pretty good so far. I'm paying less on my debt and that's nice.
Reviewed Jan. 8, 2022
John the rep I spoke with was knowledgeable, thorough and answered all my questions. He was patient with my apprehension and reassured me during the process. He also offered valuable counseling for me moving forward. I suffered a traumatic medical diagnosis. That was a major factor in my financial hardship and John expressed understanding and sympathy! I can’t say enough to express my gratitude for starting out the new year on the right foot!!!!
Reviewed Jan. 8, 2022
Was nervous to call, but my interactions with Kim put me at ease. Went through the options and discussed my situation in a kind and helpful manner. Forms were easy to fill out and options were explain thoroughly. Felt a sense of relief after the 1st call.
Reviewed Jan. 8, 2022
Mr ** Was helpful. Kind and very patient with me. My problem with my accounts were amid of credit card And home and clothing, shoes catalog shopping. He was so patient finding extra time for me to get all my credit together and ready to be worked by your firm. I am 100% happy I called you and glad I had Mr. ** to speak you just for a better person to handle my case. I am so relieved, given him A+ and I telling everybody that I now that has my financial problems to call your firm. Thank you and all the best to to you and everyone.
Reviewed Jan. 8, 2022
I was with National Debt Relief for over seven months, but I dropped them because I was under the assumption that they're paying my bills, and they weren't. They paid off like a small credit card, which was like $1,000 but my main concern, and I stressed this to them when I went with them, was Sam's Club. That was like 13,000. I was getting these notifications from National Debt Relief saying that Sam's Club was accepting this offer, and it showed so much a month, and for me to confirm. So, I would. A couple of weeks later, I got the same thing. So, I called and said, "Why am I getting this?" "Well, if you noticed, it's lower." I didn't notice because I erased the first one. I got this letter from Sam's Club saying that they're taking me to court.
I called National Debt Relief and they said, "Oh, we just sent them their first payment." I said, "What are you talking about?" "Well, they just came to an agreement with us." I said, "What about all these notifications that you were sending me, saying that this is what they would accept?" It made me sick because then I had to get in touch with Sam's Club.
So, I should have had at least $7,000 change. They're telling me no because I'm breaking a contract and they have to take out this fee, which every time there was communication, they deducted so much. I'd never recommend them. They're horrible. You're better off if you don't have a large amount of debt. Sam's Club was my largest and I found that just by working with them and signing an agreement with them that, for the most part, they'll accept what you feel you can pay as long as you pay it on the same day every month. Now, if I miss a payment, then they can file judgment. Plus, it came from $13,000 down to $4,000.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 7, 2022
Melissa **, my agent was compassionate, understanding, patient, informed, articulate, and genuinely working in my behalf, twice going through ALL lines of the contract, TWICE. She made me feel at ease throughout the process and comfortable with the end result.
Reviewed Jan. 7, 2022
Curtis helped me yesterday. We reviewed all of my options and he helped me find the best fit for me. He helped me with every step of the process. I appreciate all of his help and dedication! Thank you Curtis!
Reviewed Jan. 7, 2022
National Debt Relief helped me negotiate debts. I saved a ton of money and I had a lot of negative remarks removed from my credit. When I signed up, I just hit the button that said, "Ask for more information," and then someone called me about a week later. They got me all set up, went through all the legal stuff, and then they explained the process, how long it takes and what to expect when they communicate as far as if I'm having any issues making payments. All in all, our appointment took about an hour and 30 minutes. It was pretty straightforward.
With the program, I was able to make payments without stressing with the money. We're pretty much completed at this point. They finalized a consolidation and got everything in the one account with little to no interest rate and an amount I can pay consistently without any stress. Then they negotiate everything down as well with at least on per creditor about 40 to 60% of my own. I got quoted that everything was going to take about two to three years. Then within the first month or two, I started getting offers in negotiation. They call me every three to six months and they update what my monthly income was and what my monthly expenses for cost of living. Then they help me budget things and fit a good amount into as far as how much we could pay consistently without having any issues on the monthly payment. The cost was negligible considering how much they were able to help me.
Reviewed Jan. 6, 2022
They made the process very easy. They explain the process well and was very helpful in getting things started. They did very well with staying in touch with me as the process came to completion. They were also very nice. I am very informative throughout the whole process.
Reviewed Jan. 5, 2022
I really enjoyed the time he took to explain the program. He answered all my questions and was very patient. I completed the enrollment and super excited to be rid of debt. Great customer service! I would definitely recommend him to a friend.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Dylan gets the recognition they deserve.
Reviewed Jan. 5, 2022
I was very satisfied with Sandy's help. She explained everything in detail and answered all my questions. This helped me to make my decision to consolidate my debts. I recommend her because she was kind and very patient. I am very relieved to have this help so thank you.
Reviewed Jan. 5, 2022
They were very nice to talk to and very informative. Explained everything thoroughly. Answered all of my questions and didn’t leave me with any unanswered thoughts about the program. I would recommend this company to my friends at this stage of the process.
Reviewed Jan. 3, 2022
Today was my first contact with them so still early in the process. They were really nice. Wanted to really help. I will write another review each step they help me with. Explaining details so they was clear and understood.
Reviewed Jan. 3, 2022
I needed help with debt relief and I had no idea where to start. Sherry pointed me in the right direction and got me started on a path toward financial freedom. I am so ever grateful for the help from her.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 3, 2022
Nicholas ** was professional and efficient in questioning my finances regarding my debts, assets and resources in respect to my economic background. The underwriting process was quickly approved and implemented. Nicholas ably reflected the professional efficiency and appearance of the National Debt Relief Company.
Reviewed Jan. 3, 2022
It has started off well. Anthony was very detailed and clear with the process and answering my questions. But this is based on results so let's see where we go from here. Still a long process ahead. Very good so far.
Reviewed Jan. 1, 2022
When I initially contacted NDR I was embarrassed, nervous & totally clueless about what I was getting into. I just knew that I was in a jam and needed help. I was so lucky that Brent ** took my call. From the outset he took control. It was obvious that he had professional knowledge but more important he really tried to listen & understand. I truly am confident that if I follow his advice, I will accomplish this goal.
Reviewed Dec. 31, 2021
I had a very good rep. He was a good communicator. He made it easy for me and was very professional. His name was Aaron very courteous. I would recommend him. He stayed with me until we finished. Company is fair. I was told how to stop being harassed by a payday loan person. Overall I like this company.
Thanks for taking time to mention Aaron while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Dec. 31, 2021
The young lady who worked with us to consolidate our credit card debt was extremely competent and knowledgeable. She had a special way of drawing us in and getting our issues done. We hope we don’t have to do this again, but if we did, we would want to have her help us!
Reviewed Dec. 31, 2021
Got E mails then called as 3 of the 4 remaining debts had settlement deals. I was pleased with the results and hope all goes as planned until all debts are settled. NDR has been good to work with. When I call I get someone who helpful and explains what is going on and keeps me fully informed, they also explain all; my options and what is going to happen next.
Reviewed Dec. 31, 2021
Edward was a person that was working with my debt consolidating. He is very professional, very polite and made sure I understood everything that they were going to do for me. I'm very excited to starting to build my credit. Thank you so much for everything.
Reviewed Dec. 31, 2021
National Debt Relief has been wonderful. Their reps have always been friendly and responsive. I've had no troubles getting ahold of them. I'm still working with them and I have much less stress as far as finances go.
Reviewed Dec. 30, 2021
Kathryn was very attentive and knowledgeable. She displayed genuine concern and compassion to my needs. She kept me informed through every step of the process. I would recommend this program to anyone in need of credit assistance. Thank you for the experience.
Thanks for taking time to mention Kathryn while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Dec. 30, 2021
My experience was Great! I felt important and felt more calm because I was helped in my situation. I was being helped and answering any questions I had. Now I’m less stress. So Thank you! I never do reviews but I had to this time because it was a wonderful experience.
Reviewed Dec. 30, 2021
Jerry was excellent. I would highly recommend the company and Jerry. I am very pleased with service. It has taken a burden off me. I am a widow and self supporting. I am not working at this time. Hopefully I will find a job.
Reviewed Dec. 30, 2021
National Debt Relief's programs worked well. But I wish that they could highlight all the fine print, like when they say they're nonprofit. They do help you but they wanna prolong the program more to their benefit. Even though the accounts are dropping, your monthly payment is still the same until the end of everything. If you paid off 10,000 out of the 30 that you owe, your payment should be lower instead of still paying the full amount for the 30,000. It's something that makes you want to really sit down and think if they were upfront with things. Also, some of the fees are just ridiculous, like $150 to $200. Some of the creditors that they're helping me with have up to 15 or 16 fees and it seems a little too much.
Reviewed Dec. 29, 2021
When I called I was met with a pleasant and helpful voice. She was quick to discern and solve the problem that had. I would definitely recommend anyone going through debt relief to do it with this company. Very satisfied with my experience.
Reviewed Dec. 29, 2021
I had a wonderful experience with Anthony. I am not the greatest at technology and he walked me through all steps. I would highly recommend debt relief to all my friends and family if they had problems like I have fallen into.
Reviewed Dec. 29, 2021
Dean was a pleasure to work with. He answered all questions, was very patient and very knowledgeable. He gave us all the information we needed. He also told us that in the future if we had any more questions to call him directly. Which was very reassuring.
Reviewed Dec. 29, 2021
I was very nervous and embarrassed to discuss my issues. But after speaking to a representative I was put at ease. Edwin was so helpful and kind explaining everything I felt a huge weight off my shoulder. I am so glad I counted you.
Reviewed Dec. 29, 2021
Debt Relief they are Awesome. They contacted All of my debts and talked them down to lower payments so I could get out of debt. Such a relief off my nerves, my shoulders. I am so grateful. My girlfriend suggested National Debt Relief to me. I really recommend them to anyone who needs Help financially. They are Awesome People.
Original Review: Dec. 29, 2021
We have no info as to any contact by Debt Relief indicating that Debt Relief is actively working to let Marcus and CITI understand that Debt Relief is negotiating to resolve our accounts. Thus, we continue to receive calls and text as well as emails regarding the accounts. We were under the impression that Debt Relief would assist in preventing this continuous contact from these two creditors. They are the only two creditors we are seeking to pay off to eliminate our debts.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Dec. 29, 2021
National Debt Relief is great. I needed to start paying back my debt and going with LGI was easier than me trying to coordinate with every single debtor that I owed. They did all the work that I didn't have the time to do. I called them and asked them to prioritize a couple accounts for me that were affecting my credit score, and they did. So, so far, I've had to use customer service, and they were very accommodating. Everything works great for me.
Reviewed Dec. 28, 2021
I was so relieved when I got done with this. It was easy and Edgar was very compassionate and knowledgeable. He explained everything putting me at ease. I look forward to finally getting some sleep knowing that my medical hardship no longer controls my bills, I do!
Reviewed Dec. 28, 2021
Amit was so helpful, patient and thorough. I really appreciated his knowledge and walking me through this life-changing process. God Bless you all and the ability to help others. I cannot wait to start seeing positive results!!!
Reviewed Dec. 28, 2021
When I signed up for National Debt Relief program, I didn't expect to get any help. When Debra called me and she started it all for me. She explain things to where I could understand and all that they could do and set it up to where I can pay the payments that I can afford.
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Debra gets the recognition they deserve.
Reviewed Dec. 28, 2021
He was very knowledgeable and helpful. Also very empathetic. Awesome employee. He was patient and went through the entire contract and answered all questions that I had. Looking forward to seeing the results of this program, I feel relief already knowing that the ball is rolling and I am extremely grateful. I’m glad that I made the call.
Reviewed Dec. 28, 2021
The program has worked really good. I already finished with some of the loans and the credit cards. Also, I was struggling and NDR lowered the payment a couple of months so that I get back on track. Now everything looks good. I still have a couple of debts to go for but in a couple of years, I'm gonna be able to start again with building my credit.
Reviewed Dec. 27, 2021
The treatment I got made you feel like you really mattered. Debra was very precise and went thru everything with me. Understanding some of the necessary things is hard to remember but it would not be her fault because she explained and explained.
Thanks for taking time to mention Debra while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Dec. 27, 2021
Basically no hold time. Easy intake process. Very thorough explanation of how the process works. Realistic payment options. I plan to let all of my friends know how easy it is to work with this company. Mr. ** was very kind.
Reviewed Dec. 27, 2021
I'm very very happy and optimistic honestly for the 1st time in a couple years! Even though my journey is just beginning, I know this will be even better for me in the end!! I really appreciate the way I was made to feel like it was all going to be ok and I'm not a horrible person for not being able to keep up with my obligations to pay my loans off in a timely manner! I sincerely thank you all at National Debt Relief for giving me and many many others a 2nd chance at stability!!! You all are Rock Stars!!!!
Reviewed Dec. 27, 2021
National Debt Relief is helpful. Their reps were really good. I noticed that my credit score kind of went up, and then they had saved us more money with them working with us. As a matter of fact, I just changed my payment plan because I'm not working and our rent went up to 1,345. So, they worked with my payment plan a month. National Debt Relief is really understanding, and they really work with you.
Reviewed Dec. 26, 2021
I had some medical problems this year and I lost my job. They came through and helped me consolidate my credit card debt and now I make just 2 small payments a month. The man I spoke with explained in detail how they could help.
Reviewed Dec. 26, 2021
I enjoyed learning about the debt relief program and will definitely recommend to anyone who needs it. Mitch was great! Took time to explain the whole process and next steps. For the first time, I am excited at the thought of being debt free.
Thanks for taking time to mention Mitch while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Dec. 26, 2021
National Debt Relief has been wonderful on their end. My creditors have stopped calling me. They make sure when something goes through, I'm notified. They keep me in the loop. So, there's been a lot of good benefits from having them help me out. I'm just waiting for a phone call back from them, but the process was smooth and effortless. They'd taken care of me. The representatives were wonderful. They make sure that I know everything that I need to know before I hang up the phone. They've all been courteous. They never waste my time. Every time I've ever had to call them, it's quick.
Reviewed Dec. 25, 2021
They were great. Didn't make me feel like a low-class citizen because I was late on some bills. They've helped me to pay off some old debt and worked through some payment plans. I'm done with the program. Now, my credit score’s gone up.
Reviewed Dec. 24, 2021
My experience wasn't wasted. I got a satisfaction. I have become a lot more knowledgeable about my credit now. The knowledgeable advice that was given was a relief. I would recommend this opportunity to anyone. Today I'm very excited about the opportunity to be debt free.
Reviewed Dec. 24, 2021
Daniel ** was the representative who handled my case. Very detailed explaining the entire process. Detailed legal and NDR handling of my case. Left me feeling I was covered with an outcome for my creditors as well as myself. Feeling comfortable.
Reviewed Dec. 24, 2021
I'm still working with them currently. Right now, I've paid off one of my debts. I'm working on two right now with them. But in the meantime, there was one that was really stressful for me and they did it in a timely manner, so I appreciate that. The program's a little bit slow on my side. But at the same time, it's helped me a lot so I could focus on other things that I'm trying to do with my life. My experience with NDR has been easy. Any time I need them, I just call, and I always get someone right away. I like that.
Reviewed Dec. 23, 2021
Thank you very much!! Freddy ** was absolutely amazing and so efficient!! I was in a time crunch and he made sure he had everything wrapped up in under an hour. He went over all of my concerns in detail and was extremely efficient and actually showed great concern for my specific position. I hope that Freddy is thanked in a public manner, as he is an absolute asset to your team. Thank you again Freddy, I am back on track now thanks to your expertise and for actually treating me like a human being.
Reviewed Dec. 23, 2021
On Dec 9 I was approved for loan thru Liberty Lending- received a settlement that day- I noticed that the loan was not approved as I didn't have money in savings account to cover? Called after being hung up a total of 6 times over 2 days, told by 2 different reps they can't help as they don't know what they are doing. Told me, "I don't see you requested to cancel the loan"- finally after having 3 managers promise call backs I just get an email saying, "We have a settlement for you," so I called to make sure the loan was reinstated before acceptance- it was. No call back no notice- I accepted the settlement- then I have been called back twice to say it's been resolved.... What a nightmare
Hello Cody,
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Dec. 23, 2021
As of right now it was a good experience speaking with the representative. Looking forward to continuing my business with them. As I continue with them I will send in my experience as I go along. Have a safe and blessed day to the company
Reviewed Dec. 23, 2021
Overall experience excellent. I was pleased with the agent I spoke with as he was very thorough. I would recommend this service for anyone seeking debt relief. Customers should be warned however, about how much time it takes via telephone to complete the process.
Reviewed Dec. 23, 2021
It was a little scary at first. Reading a few reviews at the beginning, I wasn't sure if it was gonna work for my husband. But because it worked for him, that's why I did it. It only took less than a year to do everything. I had 10 or 11 accounts, and they were all settled within 10 months. I've told people that NDR is effective.
Reviewed Dec. 22, 2021
Laura ** is hands down the best person to help with debt consolidation. She It was very easy to talk to. Knew knew how to handle all the questions that I had asked her and made everything so much easier for me to where I just felt a little free. If she can get a raise I would give her one in a heartbeat heartbeat. I'm so happy that I decided to do this.
Reviewed Dec. 22, 2021
I spoke to Christina. She was very helpful. It was not a long process to get set up. I'm happy to be on my way to debt free. She was able to tell me exactly what I needed to hear. I'm glad I called NDR.
Reviewed Dec. 22, 2021
Great customer service and easy onboarding process. Would recommend to everyone. Bernard was great and knowledgeable. I’m excited for the plan that was set up for me and on my way to financial freedom. Easy process nice people and good vibes.
Thanks for leaving a review and mentioning our agent Bernard. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Dec. 21, 2021
I was in chemo and radiation therapy and I had to retire from my job and I was living on credit cards. With their help I was able to survive and see my debt go down. I am still in the program and still have more creditors to go but I will say that they have stood by me the whole time. It has been an awesome experience.
Reviewed Dec. 21, 2021
It was a great talk with the representative who spoke with me and explain to me everything in detail. Great support and very professional. All the process was clearly described and highlighting the advantages of the program. Definitely a good experience.
Reviewed Dec. 21, 2021
Great job explaining everything. Very patient, kind young man went through all pages of documents l had to sign, looks forward to paying my debt off and have a few extra dollars and not having to worry every month.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Dec. 21, 2021
This Co does what it says it's going to do. They work hard to get debt down, are very available for questions, and work hard to ensure that we are communicated to when they have made an offer. I am truly pleased. Thank you.
Reviewed Dec. 21, 2021
I got great help and was explained everything very well, it was a good experience and Sol was great! I would recommend to friends definitely! It seems like a very helpful business and hopefully things go great! I’m thankful I chose them.
Reviewed Dec. 21, 2021
I was a little unsure of this process at the beginning, but I was put at ease and was explained the whole process which helped me feel good about joining the program. Now I feel better about my financial future. Thank you NDR.
Reviewed Dec. 21, 2021
The reps I worked with were friendly and helpful but not quite as thorough as I would have liked. I was served with papers from the court. I was being sued by Wells Fargo for my credit card bill. NDR was leaving that to settle last and I don't know why they left it open like that. It didn't even sound like they contacted Wells Fargo. I scanned the papers from the court, sent those to NDR, and called. When I was on the phone with them, I also explained how Chase doesn't work with anybody outside unless there's a power of attorney. I haven't got a call since. But everything else is going fine. It was just those two accounts that kind of gave me a little kick back.
Reviewed Dec. 20, 2021
Excellent experience. I wish I would have done it sooner. Customer service rep was very professional and polite. Took the time to make sure I understood the process from beginning to the end. I appreciate everything that was done to help me.
Reviewed Dec. 20, 2021
She did excellent job for helping me consolidating my bills and explain in a way I would understand. My schedule is so busy but she on top of it and she didn't give up on me. I want to thank her very much and appreciate her helping me so much!!!
Reviewed Dec. 20, 2021
I feel you were misleading and I want out of this program... you no longer have permission to take money from my account. I have been trying to call your phone number 888-660-7427. Please have someone get back to me or send me a working number. Angela **. PS your phone number does not work.
Hello Angela,
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Dec. 20, 2021
They act quickly and are very helpful. They also give me a good offer and options so I could pay all my debts from credit cards and banks.
Reviewed Dec. 19, 2021
The service they give was explained in a way that I could understand perfectly. They were very polite and professional. I would highly recommend them to anyone needing financial assistance. Just call them and they will take over all call and mail.
Reviewed Dec. 19, 2021
I've had no issues with the program and I'm saving more money. Last month, I had an issue with one of the financial institutions trying to collect and they filed a civil suit. NDR had lawyers get on it right away.
Reviewed Dec. 18, 2021
They made me feel like I can trust them to help me get out of debt. The person I dealt with explained everything in detail. He made sure I understood everything. They made me feel confident about getting out of debt.
Reviewed Dec. 18, 2021
It took awhile. Mainly because so much information is required. Tonee ** was so helpful and patient with my less than perfect computer skills. She helped me feel comfortable with the decision to take this step. My only regret is that I have to end my relationship with my favorite credit union.
Reviewed Dec. 18, 2021
Mike and Colin provided excellent customer service and answered every question I had. I couldn’t recommend anyone better than this company. If you need help call them. You’ll feel at ease and not like a failure like some other companies make you feel.
Reviewed Dec. 18, 2021
The enrollment process with NDR was good. They told me to tell them all of my things that are paid for every month and then they helped me come up with a monthly plan based on my budget. Their service has been good. I’m still in their program. I always get emails and calls when they have new offers or they need to know anything or tell me anything about my account. The whole overall thing has been easy. The people that work there definitely know their stuff. They go over step by step if you can't really understand it that well at first. I would definitely recommend NDR.
Reviewed Dec. 17, 2021
I called with a big weight on my shoulders. I had fallen behind on my bills and when I called I was unsure if you could help me. Brice ** was the best and took care of everything I needed. I ended the call feeling like I had accomplished something and the weight on my shoulders was not so heavy. Thank you BRICE!!!!
Reviewed Dec. 17, 2021
Kenneth was very easy to understand. I am looking forward to the future being debt free. I am going to bed tonight knowing I will be able to get out of this DEBT. Thank you so MUCH Kenneth **! Sincerely, Melinda.
Thanks for leaving a review and mentioning our agent Kenneth. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Dec. 17, 2021
National Debt Relief has helped me out tremendously. Everyone I've ever spoken to is incredibly nice and informative. They let me know what's going on with my debt. I had a lot on my plate and some of that plate has been emptied off. There was one time when I needed help and I had to call them and ask if I could skip one of the payments and they relieved me one of those. If I ever have any problems, I have no hesitation to believe that they would be able to help me. I've been super happy with NDR and I'd speak very highly of them.
Reviewed Dec. 16, 2021
My representative was amazing! He stayed in touch and was very thorough and honest with the steps, guidelines and procedures. Getting approved was not a long drawn out process, it was done in a quick and timely manner. I am glad I made the decision to work National Debt Relief.
Reviewed Dec. 16, 2021
This service is truly excellent. Their rep, Aaron, covered all the bases, went step by step and got me enrolled quickly. Info was complete and transparent. Follow up email and postal delivery reiterated everything in a clear manner. I am very glad I called them. Highly recommend!
Reviewed Dec. 16, 2021
Would most definitely recommend... very helpful staff and very kind. The person that helped me through the process was very thorough and answered all of my questions. I would recommend speaking to someone if you are not certain on what you want to do.
Reviewed Dec. 16, 2021
This was the best decision I made, calling NDR. It was easy, stress free and the professionalism helping with my goals were awesome!! Everything was explained as easily as possible. I highly recommend anyone needing this service, to call NDR!!
Reviewed Dec. 16, 2021
Kristin was so patient and answered all of my questions! She was super flexible on communication platforms, where applicable, and coordinated with my schedule at every turn! She was very professional and easy to work with in setting up our debt relief program! We highly recommend NDR!
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Kristin gets the recognition they deserve.
Reviewed Dec. 16, 2021
Answered all my questions and made it super easy to understand. Made me feel comfortable and relieved to be able to get debt free with no worries. Very pleased. Process was very fast and easy with good details. Would recommend to anyone who needs help.
Reviewed Dec. 16, 2021
I was so lucky to find Debra my agent. She was so helpful in answering all my questions and concerns. I have no complaints. She was also so informative, polite and understanding of my circumstances in my life. I'm very blessed!
Reviewed Dec. 16, 2021
They deal with my credit card debts hands-on instead of me being thoroughly involved. Everything seems to be working well with communication going back and forth. They recently called me about getting a major loan to get better communication with the credit card companies as far as having a lump sum payment. We're trying to finish one-off.
Reviewed Dec. 15, 2021
Winston was an amazing person with helping figuring out what to do with my debt problem. When explaining my issues and my concerns, he was very sweet in making me feel better about myself. He is for sure wonderful for this job.
Reviewed Dec. 15, 2021
I had a very nice experience today with Arthur. He explained everything to me perfectly and was a great help! I would recommend National Debt Relief to anyone I know. The whole process was quick and easy. I will be able to breathe easy now.
Reviewed Dec. 15, 2021
Roberta was amazing. She answered all my questions and very caring. Thanks to her I feel comfortable with my decision. I am finally able to breathe for I am getting my credit on track. I'm very pleased with how this turned out
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Roberta gets the recognition they deserve.
Reviewed Dec. 15, 2021
Michael was so helpful and personable and made it all around an uncomplicated and great experience working with NDR. I was offered a great monthly rate, saving me over $200 a month in payments! I’m looking forward to taking control of my financial future. Thank you!
Reviewed Dec. 15, 2021
The debt counselor who spoke with me was so kind and understanding of my situation. I got off the phone with a huge sense of relief! I would absolutely recommend National Debt Relief to anyone going through a rough credit situation!
Reviewed Dec. 15, 2021
The person that helped me was very professional, helpful and knowledgeable. She went the extra mile to explain everything and answered all my questions. I wasn’t sure if NDR could really help me, but she took the time to reassure me and help me to understand that this was the right move for me.
Reviewed Dec. 15, 2021
The rep explained and made everything easy, and I understood everything from the first phone call. I could access my information, and I knew all about my payments, the dates and how much I have left, as well as log in online, which was super easy. It wasn’t complicated to understand the information that I needed to understand which was the complete opposite with the other company that I was dealing with. Also, my father told me that by agreeing to be a customer with National Debt Relief, I will automatically have a lawyer that can help me and stand in court instead of me in case a problem happens. Luckily, nothing has happened and everything is being taken care of because I’m making my payments on time and I have closed all my other credits.
Reviewed Dec. 14, 2021
The people I spoke with were very helpful to me! They explained how everything works and I was very satisfied! Thank you! I called again today and they were very helpful! I would highly recommend the National Debt Relief to my family and friends!
Reviewed Dec. 14, 2021
Daniel K. was an excellent consultant. Talked me through every step required page by page making sure all necessary steps were completed. He was patient and understanding. I felt better having made this decision with Daniel's help. Thank you Daniel and National Debt Relief.
Reviewed Dec. 14, 2021
Dewayne representative was awesome. He answered all questions and was very knowledgeable. Vey helpful with concerns and information given. I would recommend to my family and friends. Wish we would have done this much sooner. Looking forward to resolving our debt and starting a better financial future.
Reviewed Dec. 14, 2021
Lisa ** was so helpful and understanding. She walked me through the process and made me feel better about the hardship I have experienced due to the pandemic. Her patience and ability to answer all my questions and put me at ease was amazing! I am thankful for making the call!
Thanks for leaving a review and mentioning our agent Lisa. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Dec. 14, 2021
The customer service was outstanding! What could have been a really stressful experience was made so easy. Adam ** was topnotch and from the very 1st phone call he made me so comfortable and at ease knowing that everything was going to be handled.
Reviewed Dec. 14, 2021
The gentleman I worked with was very knowledgeable and he answered all my questions. He wasn't trying to rip me off. They took care of the debts that I had. I was pleased with how they did it. Once we got them involved with the people, I had nothing to do with any of it. Everything is taken care of and it’s going well. However, the amount might have been steep for some people. But I already had a budget where it wasn't bad for me.
Reviewed Dec. 13, 2021
I've been having so much problems. I'm trying to figure out how to pay my bills try to catch up. Never could catch my total cost per month that's 3000 a month. Now I'm only 245 month. The lady that helped me on the phone are so nice and tried her best to help me figure things out. Thank God she did that for me. So blessed I can now at night and not worry about all the bills I have to pay. Thank you Jesus. Thank you for sending this nice wonderful lady. I did forget her name.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Dec. 13, 2021
The consultant explained everything to me so I could understand and they sound confident about the success rate of their program. That is what makes me feel I'm making the right decision working with this group. I was very skeptical, but after talking to Christopher ** I feel confident I am making the right decision. I feel like a heavy weight has been lifted off my shoulders.
Reviewed Dec. 13, 2021
What National Debt Relief said was pretty good. Working with my rep was a great experience. They email me if they get something settled and they want to know if I wanna go ahead with the settlement. I just say, “Okay, go ahead. Take care of that.” And that’s what they do. They are getting my stuff squared away so I can move on in my life. Right now, they’re doing a pretty good job. They send me progress reports of what they are doing every so often or I can go to the site and see and talk to them. Navigating the site is pretty easy.
Reviewed Dec. 12, 2021
Chuck **, VERY HELPFUL person, THANK YOU FOR YOUR ASSISTANCE. GOOD LISTENER. Fun to work with. Return calls fast. Will recommend him to other in need for the service. He explained step by step. NDR lucky to have someone like him.
Reviewed Dec. 12, 2021
Hamilton did a great job explaining what the situation was. He was understanding of what I was going through and he helped me understand why this is the best option for the situation that I was dealing with. This issue will be over much sooner now that I decided to go this route.
Thanks for taking time to mention Hamilton while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Dec. 11, 2021
These wonderful people literally saved my life and I could never thank them enough. Every interaction has been handled with professionalism and the utmost urgency. I had been drowning in debt for the bulk of my adult life and having that beautiful light at the end of the tunnel has given me a sense of peace and gratitude.
Reviewed Dec. 11, 2021
The associate Valentine was very kind, helpful & understanding of my current situation. Him along with the company, I would like to say thank you. So thankful to know that my husband and I will no longer have to stress out over credit card debt!
Reviewed Dec. 11, 2021
Representative was very helpful and patient with me. Explained things very well. Actually act like he wanted to help and find me the best program for my needs. Glad I decided to contact them about the program. Takes a lot of stress off me.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Dec. 11, 2021
I was looking for alternative options to bankruptcy and found this program on Google. I was hesitant at first because so many programs are shams or require money upfront. I enjoyed the personalized touch of this program. I spoke with the same person at each interaction and was able to even email and receive a response. In addition, she walked me through the contract section by section reading and explaining everything which I appreciated because I’ve been in so many situations where it’s like “here sign this” and annoyance at me stopping to read. I just started and haven’t made my first payment yet, but so far so good.
Reviewed Dec. 11, 2021
When I enrolled with NDR, it was quick and professional. They have been helpful. Everything’s good. We've been closing accounts.
Reviewed Dec. 10, 2021
I had gotten myself in a bad spot. I looked at many options - but this made the most sense. They exceeded my expectations and negotiated my debt in a way that I ended up paying less than half of my original debt. To be honest, that was life saving - as I was unsure how I was going to pay off over $50k in debt. They were professional, transparent, and reactive to my needs. Hopefully I don’t end up having to use them again - but they certainly made a horrible situation better.
Reviewed Dec. 10, 2021
They explained everything very thoroughly. I like the fact that it's getting taken care of and I don't need to worry about it. They just inform me when they make an offer and it gets settled.
Reviewed Dec. 9, 2021
Combining our debts to get a shorter and arguing slower payment was done quickly and efficiently. Also very politely and with knowledge of the conditions. Very polite and understanding to call back later so he could talk to my wife and answer her questions.
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