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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 53 Reviews 10035 - 10235
    Verified purchase
    Contract & TermsStaff

    Reviewed Feb. 14, 2022

    Jamie the woman I talked to was very helpful in helping understand the terms of the agreement. She was very friendly and knowledgeable in her understanding of what I was questioning, I was very pleased with her interaction with me.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2022

    Made me feel somewhat better, was informative, reassuring. Comfort me in helping me make my decision to continue with you all. I am going to give them my best shot and blessing that you all will help me to accomplish my desire to be debt-free.

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    Verified purchase
    StaffRates

    Reviewed Feb. 14, 2022

    James was very helpful in explaining the program and addressing any concerns that I had. He assured me that the program would be in my best interest and they handle contacting my creditors. I thinks I will be satisfied with this service.

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    Verified purchase
    Staff

    Reviewed Feb. 14, 2022

    Hamilton was a courteous agent from the beginning. He was confident & adept with the information he provided. He was concise, patient & knowledgeable. I would hire him to represent my company. I am technologically challenged and this man showed a trait rarely seen these days; patience.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2022

    Very informative. Chris was nice and very helpful in making the decision to use National Debt Relief. I be look forward to this program working to help me become debt free and I will refer a friend. The information I have received from National Debt Relief has been very helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2022

    The customer service was above and beyond! I was reluctant and nervous but Andre ** was so helpful, supportive, kind and made this process so easy! I’m so glad that I decided to go forward despite my fears and I’m so grateful for this company!

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Andre. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase

    Reviewed Feb. 12, 2022

    I’m pleased with the service that I had, everything was explained very well, I would tell people about National Debt Relief, I will be able to sleep knowing that my debts will be paid off sooner, the peace of mind knowing that it will work out.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 12, 2022

    Have used them in the past and that experience made me call them again. Colin **, a representative, made my experience much more helpful and not feel at all humiliated by this process. He went above and beyond and was very thorough and very pleasant to talk to through a typically embarrassing process.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2022

    The specialist I worked with was very understanding and completely professional. Really knows how to help you achieve the relief from a bad financial situation you may have found yourself in. The program sounds great, and I’m anxious to get started. I’ve read reviews, and this is the company you want helping you reduce your debt.

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    Verified purchase
    Staff

    Reviewed Feb. 12, 2022

    Customer representative was very excellent. I will recommend National Debt Relief for anyone who wants to be out of debt. Patient and time with customers are 100%. I will keep on working with you guys even for any future circumstances, thank you.

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    Verified purchase
    Customer ServicePriceStaffBillingHonesty & Transparency

    Reviewed Feb. 12, 2022

    Feel lied to about payments. Kristin ** quoted me $242 month for my debts; today I see charged $252*. Why is this? Monthly charges expected $242 per month to pay off debt. Please advise ASAP. KRISTIN ** is my representative. Again I need a response ASAP. I NEED TO UNDERSTAND WHY CHARGE $20 higher than quoted.

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    National Debt Relief
    Response from National Debt Relief

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 12, 2022

    Today I called in reference to a debit that I had added. The operator that I spoke with was helpful and explained that I would have to wait for the fake draft to occur and then I could find out how much my draft was actually going to be. He told me I should expect a call from them Monday to go over everything.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2022

    Awesome. To start feel good about resolving my debt issue....I’m a man of few words ..though very knowledgeable folks about your chose to pay off debt. And stay debt free..Just awesome and a sense of relief. A real debt load of worry off the shoulders….Awesome.

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2022

    Charles is very helpful. He explained every detail of the process to become debt free. He encourage me to ask question if some item that I don't understand, he guide me thru the process of qualifying me to the program of debt relief. Very happy to the outcome of the process, highly recommended to a friend. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 11, 2022

    I have been under so much stress And I’m under a doctor's care, this was great for me. Thank you, can’t wait till it’s all complete. The agent was very polite and helpful and he made it very understandable.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 11, 2022

    I had an agent, Kathryn, who was absolutely the best person I've dealt with in customer service in 10 years or more! She walked me through EVERY Step of the process and was an absolute delight to chat with!! She literally saved my life with her expertise and her help with my financial problems! I thought I had no option left on the planet for me but she reassured me and sure enough, she forecasted a huge amount in savings for me with this program!! I have hope again!! Thank you, Kathryn!! And your agency!!

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    Verified purchase
    Staff

    Reviewed Feb. 11, 2022

    Service was good. Hope everything else goes well. Hope everything goes well the next 42 months as well. But overall it was a great experience… I do want to thank you for all your help and hope we have a great future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2022

    The people I have talked to are very friendly and supportive! Thanks for the professional attitude. I have received answers to all of my questions and understand what was being said to me. Thanks for everything! I was made to feel comfortable for all of my issues.

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    Verified purchase
    Staff

    Reviewed Feb. 10, 2022

    Borris is absolutely amazing and gave me all the answers I needed to take the right step into financial recovery. I was hesitant at first but there was no hesitation in giving me all the info I needed. I believe I am going to come out of this with so much relief, thanks again!

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 10, 2022

    Every question I had was answered with great explanation. Alex was very friendly and helped me feel comfortable in what I was signing up for. I had been referred by a family member and am very glad to have gone thru with it.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Alex. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2022

    I can't really review the company in general as I just enrolled with them. However, the gal Kristen that I talked to on the phone for almost 2 hours was so sweet, understanding, and helpful. She answered all my questions and helped me understand exactly what was involved. Life and the pandemic has hit hard and I really was struggling and starting to get overwhelmed and worried. Now I feel like I can breathe again and get my life back on the right track.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 10, 2022

    The NDR staff made the step by step process very easy to understand. The staff were very patient. All of the inquiries via email were answered promptly. The NDR staff was very a professional staff to work with. It was a very good experience.

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    Verified purchase
    Staff

    Reviewed Feb. 9, 2022

    I was nervous at first, but, Ryan ** was so calm and easygoing that he put my right at ease. He explained everything so I was able to understand completely. He was also able to help me save some money as well. A job very well done. Thank you.

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    Verified purchase

    Reviewed Feb. 9, 2022

    Kristen was absolutely the best. Made it very easy to make this happen. She walked me through the process and let me make my own decisions about getting started in my journey to debt relief. I look forward to being debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2022

    Support was great. Ameen was awesome to work with. He explained everything to me, to make the process simple and easy to understand! He was very nice and pleasant on the phone and walked me through everything! Thank you for your assistance!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2022

    Needing financial help causes a lot of mental stress but it was a great and fast process to have assistance from National Debt Relief to put back some ease to the mind and get back on track with life. On the way to being debt-free and having my freedom back again.

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    Verified purchase
    StaffBilling

    Reviewed Feb. 8, 2022

    I contacted National Debt Relief to assist me in managing my credit card debt. I must say that I was very pleased with their professionalism. I am definitely happy to work with them during this difficult time in my life.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 8, 2022

    The application process was so easy. Just a few calls and emails and on my way to being debt-free. Salvatore was so nice and explained everything so that I could understand. He was easy to talk to and understood my situation. I would recommend him and National Debt Relief to anyone who feels overwhelmed by their debt.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2022

    The NDR representative was very informative & understanding of my debt situation. He was patient with me as I had many questions & concerns on how to proceed with resolving my debt. He walked me through the process & application. I was impressed!

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2022

    All of the representatives that I have talked with have been extremely professional and courteous. I am very satisfied with the information and assistance they have provided. They were able to explain all the options in a manner that I was felt very confident making my decision.

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    Verified purchase
    CoverageTechPunctuality & SpeedStaff

    Reviewed Feb. 8, 2022

    I had a wonderful experience. They fixed my problem quickly with politeness. I would recommend this company to anyone looking for help. Instead of filing for bankruptcy and ruining your credit let national debt relief help you. It's the best thing that I did.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2022

    The agent I worked with, Jeremy **, was very professional and friendly. He made the process easy to understand and made me feel comfortable asking questions for clarity. I have a piece of mind now knowing that I am working towards financial freedom and there is a light at the end of the tunnel.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 6, 2022

    I felt like I was being saved, National debt relief cares and does everything they can to help you during your hardship!! They keep you updated and check up on you on how you're doing. Give you tips on what you should do during your bounce back like save money.

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    Verified purchase
    Staff

    Reviewed Feb. 6, 2022

    She was an Absolutely wonderful and helpful representative! I was clueless and she was very informative. I have no further critiques and believe this is a great service. Thank you so much. I very much appreciate it! I will definitely recommend this to others in the future.

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    Verified purchase
    TechBilling

    Reviewed Feb. 5, 2022

    Exceptional performance and quality with assistance in enrollment into NDR program. Went over all paperwork and explained what was required as well as needed for program. Double verified, making sure I understood what I was signing up for, made sure I could afford monthly payments as per contract...

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    Verified purchase
    StaffBilling

    Reviewed Feb. 5, 2022

    The representative was very informative and helpful. I am glad I decided to contact National Debt Relief. I had so many credit cards and was getting unable to make the monthly payments. Now with Debt Relief help I don't have to worry.

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    Verified purchase
    Staff

    Reviewed Feb. 5, 2022

    Wonderful experience from start, I am just starting my journey with NDR but I can tell that the company cares for its clients. And that they want to make a difference in our lives. I am looking forward to getting the help I have needed for years.

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    Verified purchase
    CoveragePricePunctuality & SpeedStaffBilling

    Reviewed Feb. 5, 2022

    I was so relieved to be referred to NDR. After the unexpected passing of my husband, who was also the primary earner in the household, I quickly fell behind in credit card payments and couldn’t find a solution. NDR is not only helping me to avoid bankruptcy, but it’s also repairing my credit with affordable monthly payments and working with my creditors to lower my debt so that I can actually see an end in sight. Thank you so much, NDR! Timothy ** was seriously a godsend! He was patient and explained everything I needed to know in detail. I feel like I can breathe again. Thank you so much for the services your provide!

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 5, 2022

    Jeremy was very nice on the phone and knowledgeable of the options available to me. Would recommend to anyone. Hopefully this is the page I needed to turn in order to get my life back in order. I hope to be debt free in 4 years.

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    Verified purchase
    Staff

    Reviewed Feb. 5, 2022

    Well my experience first signing up I was hesitant because I’d thought there would be something I wouldn’t be able to see. But actually you guys really help us that have debts that keep piling and piling that it gets so stressing because even tho you try to save we can’t. And National Debt Relief really did help me with this start of a new journey. Thank you.

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    Verified purchase
    TechStaff

    Reviewed Feb. 5, 2022

    Had a very good experience and our case handler William ** was extremely helpful and very knowledgeable of all aspects of contract. Only negative I have is the length of time it took for the whole process. Process took over two hours from start to finish.

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    Verified purchase
    Staff

    Reviewed Feb. 5, 2022

    I was pleased with the process. Yves was very kind and made me feel like I wasn't alone in this. I was treated kind and with respect. It was refreshing to be

    treated with such respect and kindness. The process was explained so that I understood everything clearly. I appreciated the patience shown me.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Yves while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    StaffBilling

    Reviewed Feb. 4, 2022

    Stacey was very understanding, explained everything to me and was very patient with me. She figured out and went through my bills. I was very thankful and I did appreciate her helping me to understand. I do hope everything works out for the best.

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    Verified purchase
    Staff

    Reviewed Feb. 4, 2022

    They did a great job with helping us understand everything and working with us to get a good plan in place. Very polite and answered any questions we had as well. Would recommend them to anyone. I would use them again if was to be needed.

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    Verified purchase
    Staff

    Reviewed Feb. 4, 2022

    Thank You Manny and everyone at NDR for making the debt consolidation process easy and painless. Everyone was helpful and professional. No one made me feel bad for being in the financial situation we are in. Everything was explained and my questions were answered.

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    Verified purchase
    Staff

    Reviewed Feb. 4, 2022

    I felt so heard and helped by James **. He was calming and supportive while helping me understand everything I needed to do and my next steps. I really appreciate all of the help that I got and will continue to get.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention James while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Feb. 4, 2022

    The agent, Hamilton was kind, professional, informative, understanding, very patient with me, during the process to help me in the right direction to a better, less stressful life. Hamilton would answer my questions, in a professional way, He Helped me understand the rut I was in, and this was the right direction, Thank you and GOD BLESS YOU. JS

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    Verified purchase
    Staff

    Reviewed Feb. 4, 2022

    Yes, ms ** was very nice and very helpful. l definitely would recommend my friends, my customers and others, thanks for everything. Keep up the good work especially during these times of the pandemic. Thanks again for your help and I will be talking with my clients about the National Debt Relief program.

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    Verified purchase
    StaffRates

    Reviewed Feb. 4, 2022

    Just would like to say THANK YOU.... Wonderful experience to be able to unload my frustration and confusing financial dilemma. Nathan was so professional and explained in great detail how I am able to get things on track to go forward and start saving money instead of being stagnate in interests.

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    Verified purchase

    Reviewed Feb. 4, 2022

    I spoke with Joel and he was as nice as any person I have spoken with. He answered any & all questions & answers pleasingly. I would highly recommend Joel to assist anyone with any questions! Joel made sure he answered all my questions. I was very pleased with my service!

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    Verified purchase
    Customer Service

    Reviewed Feb. 3, 2022

    After being on the phone with NDR for an hour. It really seemed like 10 minutes. I got crystal clear information, engaged Operator who answered everything I could think of asking. Really glad I took the time to do this to better my life.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed Feb. 3, 2022

    Chandler was great and very helpful with everything. He explained everything well and was very friendly. He is the reason I decided to do this because he made me feel comfortable and non ashamed. I look forward to being debt free.

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    Verified purchase
    Staff

    Reviewed Feb. 3, 2022

    My experience with Dwayne ** was very professional and efficient, he had all the answers and was very courteous, I think the overall documentation and disclosure material review was long but again the experience was made easy by Dwayne **.

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    Verified purchase
    Staff

    Reviewed Feb. 3, 2022

    I really needed help with my financial debt depression and NDR came and help a lot of my debt depression. This I recommend for all who read this post that if you are in a serious financial debt try NDR out. You will see a huge difference in your financial debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2022

    You have surpassed my expectations. Follow up has been amazing. I will most definitely refer your company to anyone I know with the same needs. Peace of mind and getting on with life is what it is all about. Sincerely Leonard **. Arizona. The agent I dealt with was so professional and kind, I appreciate all her services.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2022

    The stress I felt before I spoke with Curtis was huge and I felt so much better afterwards. Curtis was very professional and I have hope again. If you are feeling those stress, make the call and get the help you need!

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Curtis gets the recognition they deserve.

    Verified purchase
    Staff

    Reviewed Feb. 3, 2022

    Elise was so helpful and explained everything very clearly. She made me feel like she really cared and wanted to help me. She kept me well informed every step of the process, answered all my questions and listened to all my concerns.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2022

    Sandy was amazing! She answered questions and gave me valuable information I was not aware of. I felt like a giant weight was lifted from my shoulders. The ease of e-signing was appreciated. Thank you Sandy for your excellent service. I have one reason for not giving 5 stars. The wait time is understandably long so a different recording while on hold would be welcoming.

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    Verified purchase
    Staff

    Reviewed Feb. 3, 2022

    Contacting National Debt Relief was the one of the BEST decision I have made in 2022! The representative Michael was extremely helpful and professional explaining and putting together a plan that best accommodated my needs. He was precise, clear and effective in making the entire process completely smooth.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Michael while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed Feb. 2, 2022

    Last year was difficult. Left a job I was at for 7 years and started my own Handyman Business. Became deeper into debt than I could have imagined. I kept thinking I would/could dig myself out and back on solid ground…. It wasn’t working and only getting worse. Now that Edwin from National Debt Relief helped me out…. I know that there’s a light at the end of the tunnel - and it’s not a train! Everything is going work out ok.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    CoverageStaff

    Reviewed Feb. 2, 2022

    I was overwhelmed with credit debt so I decided to take action and Danny helped me out. Thanks. I will definitely refer friend to National Debit Relief. I hope my journey in this program can fix my situation and help my future goals out.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 2, 2022

    I was being help tremendously. Customer service was good. They were very helpful. I got all the information I wanted with Christian. He was doing a good job explaining everything to me and guide me towards the best service for my needs.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Feb. 2, 2022

    I was in despair and drowning in my debt. The evening the associate of NDR called me I already lost hope and accepted I could not pay my bills. Sleep was the only thing I could do to heal my pain. Then Chris called me and explained to me to not lose hope, explaining to me with the most courtesy how he could help me. After the process I feel much better knowing there is a way out of debt. It is with NDR. Thank you National Debt Relief for helping me and putting a smile on my face.

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    National Debt Relief
    Response from National Debt Relief

    Hi Nicholas, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

    Verified purchase
    Staff

    Reviewed Feb. 2, 2022

    I am very satisfied so far. When I signed up the rep told me it would take about 2 years. I started in June. I have already seen some great progress. I would recommend to anyone!! Everyone should try if they are in need of help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2022

    I received exceptional service from my customer services professional (Orion **). He lead me through the process and explained everything to me thoroughly. Debt is an embarrassing thing to find yourself in but Mr. ** treated me with dignity and respect. I am happy to finally have a plan of action to get myself out of debt and appreciate the weight of burden being lifted.

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    Verified purchase
    Staff

    Reviewed Feb. 1, 2022

    The agent who attended to me, Kim ** has been courteous and polite throughout the whole process. She is kind and very patient with me. I feel more relieved and less anxious now that I have finally accomplished my NDR enrollment. I want to give Kim ** a two thumbs up for helping me out.

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    Verified purchase
    Rates

    Reviewed Feb. 1, 2022

    Robert spent three hours with me explaining the program toughly. He was courgal and had my interest at heart. He walked through all the steps. I am looking forward to be debt free. I really appreciated his knowledge about debt relief.

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    Customer Service

    Reviewed Feb. 1, 2022

    I entered their debt relief program, I did it for over 3-1/2 years. They take extremely long to negotiate your accounts, their fees are very high and when you want to finish the program good luck in getting them to stop the process, I had to call endless times and was for months trying to get them to end me from the program. Bad experience for me, and I would not recommend them.

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    National Debt Relief
    Response from National Debt Relief
    Hello Marlene,

    It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Contract & TermsPunctuality & Speed

    Reviewed Feb. 1, 2022

    Went through the plan too quickly. Barely had time to go from one thing to the next. After reading over the agreement. I wish to cancel. I am hereby requesting National Debt Relief to please cancel my transaction that was dated 01/31/2022. Brenda **

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    National Debt Relief
    Response from National Debt Relief
    Hello Brenda,

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Jan. 31, 2022

    Had to have info repeated trying to understand just what I was getting into. I need to know exactly what I was doing, step by step. I am used to paying my bills on time or early, not used to not paying my bills. I really don't want to get into trouble for not paying. Hard to accept.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 31, 2022

    Within a few minutes I was able to learn the difference between loan consolidation and your programs that fit just what I looking for! The agent was excellent and explained everything until it was understood and clear, I'm looking forward to doing business with NDR.

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    Verified purchase
    Staff

    Reviewed Jan. 30, 2022

    Rochelle made the process easy. She explained how the plans work and answered my questions. I did not feel like I was being rushed through the process. She was very polite and very knowledgeable of the plan. She made a difficult and embarrassing situation feel like I am doing something positive.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Rochelle. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Staff

    Reviewed Jan. 30, 2022

    The experience with the representative was excellent, he answered all our questions and make it easy to understand what was going to happen and what steps I needed to do. I would recommend them as your first step in helping you with your debt relief.

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    Staff

    Reviewed Jan. 30, 2022

    I have to say my experience was excellent, I couldn't have imagine it would be that nice. I never thought I would try to get out of debt, I'm so glad I decided to. Everything is coming together like I want it to.

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    National Debt Relief
    Response from National Debt Relief

    Hi Kimberly, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 30, 2022

    Samuel ** did a good job in explaining and helping me understand everything that I should know about NDR. Although it took hours but it is worth the wait. Thank you very much. Now I am stress-free. Thanks to his manager too.

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    Staff

    Reviewed Jan. 29, 2022

    My experience with NDR was amazing! The whole process was extremely easy and I got the help that I needed. Everything was explained very well and was a super easy process. Lamell ** was of extreme help and I would recommend him to help any client!

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    Staff

    Reviewed Jan. 29, 2022

    Ray was beyond professional. I had been rejected by another company, however, Ray listened to me and my situation and was able to help. I am so grateful! I hope he's able to see my review, he deserves the recognition! Thanks Ray!

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    Customer Service

    Reviewed Jan. 29, 2022

    I had a question about the service. Four calls all told me I wasn't calling during business hours. I was. This was the first day of the plan. This is not a great first impression. I'm already nervous about the service.

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    National Debt Relief
    Response from National Debt Relief

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.

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    Customer ServiceStaffBilling

    Reviewed Jan. 29, 2022

    The customer service rep I spoke to, answered all my questions and was very helpful and helping me save money. Payments are reasonable & I can live free from worry. I wish I had known it a long time ago! I can live again.

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    Staff

    Reviewed Jan. 29, 2022

    Very professional and responsive to my concerns and questions. I’ve never had financial problems before and was embarrassed to ask for help. Should have done so a year ago. Thank you for giving me a path to recovery. I highly recommend you.

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    Staff

    Reviewed Jan. 29, 2022

    John was very helpful in the fact that he never heard of the company I was enrolled in (I canceled today). He said that NDR program usually gets my credit reduced to 40-50%. And that because of me having a different company working on the same things, that it will be easier for them to complete my bad debt. I would recommend to everybody.

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    Punctuality & SpeedStaffFollow-Through

    Reviewed Jan. 28, 2022

    Edwin was very patient with me since I have been busy with work. He followed through on each appointment and helped explain everything. He was friendly and ensured I got every information needed. The process was quick and efficient. Thank you for helping me!

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Edwin while leaving this great feedback. Our clients are the reason that we do what we do!

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    Customer ServiceStaff

    Reviewed Jan. 28, 2022

    Lady always called me back she was very helpful and informative. She went above and beyond to help me. She was very patient when I didn't understand what she was saying. She made sure but I knew what I was signing up for.

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    Billing

    Reviewed Jan. 28, 2022

    The entire experience was great! I'll be debt free in 2 1/2 years & my credit score will be above 700. Payments are reasonable & I can live free from worry. I wish I had known it a long time ago! I can live again.

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    National Debt Relief
    Response from National Debt Relief

    Hi Craig, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2022

    I have a great experience and got what I needed from Daniel **. He was very informative and helpful with anything I needed. He walked me through every step and explained things very well so I could understand. I am so please with everything and he got me approved so quickly.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2022

    So far everything is Great. Everyone has been Professional and helpful, From the initial start to the customer service center. All the information is easy to read and the customer service center answered any remaining questions I had at the time. Looking forward to a good outcome as the program moves forward.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2022

    Awesome customer service and great knowledge on exactly the help I needed. Made me feel like I was cared about. Would recommend to anyone. This is where you go when you're fixing your credit. 5 stars across the board. I thought I was lost when it came to my debt and my credit but today I know my future looks bright.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 27, 2022

    Best decision I ever made. Quick, easy process. Very helpful for me and my family. Danny is very knowledgeable and made everything very easy over the phone. Would highly recommend if you need some help getting out of debt very fast.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed Jan. 27, 2022

    Eli was extremely helpful in the whole process. I am looking forward to getting all my debt knocked out so I can have a peace of mind. I am so happy knowing that there is light at the end of the tunnel. Just knowing that I can really live life after all of this is amazing.

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    Staff

    Reviewed Jan. 27, 2022

    I was so stressed about the amount of debt I got myself into. Working with National Debt Relief was easy, everyone was very helpful and I'm seeing light at the end of the tunnel. Thank you so much for never making me feel ashamed of the debt I got myself into. It was a tough lesson, but I'll never get into that situation again.

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    Staff

    Reviewed Jan. 27, 2022

    Awesome experience! They are so helpful and so nice and made me feel like my feelings do matter! Yves is such a awesome person and the rest of the team!! I thank you all for a wonderful experience when I was so nervous!

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    TechStaff

    Reviewed Jan. 27, 2022

    My experience was definitely Friendly, optimistic, knowledgeable, patient, Easy to work with, allowed me time to retrieve all necessary information to assure me the best contract that would help alleviate any more burden on my financial income and dispersal of appropriate funds.

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    Staff

    Reviewed Jan. 27, 2022

    I’ve had a good experience with the rep from National Debt Relief. I’m still working with them and my credit score has gone up, so it's been fine.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Staff

    Reviewed Jan. 26, 2022

    I was lucky to have Sandy as the person that explained to me the process and the benefits, peace of mind, among others. She was very thorough and patient. She clarified my doubts and put me at ease. I am looking forward in getting my financial freedom. Thanks, Sandy and NDR.

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    Staff

    Reviewed Jan. 26, 2022

    William was very professional and explained everything very clearly. He was able to answer all my questions. I felt the stress lift my shoulders when he informed me that he would be able to help me get out of debt.

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    Staff

    Reviewed Jan. 26, 2022

    Jay was very helpful and thorough when explaining everything to me. He was also very reassuring and asked several times if I had any questions and he answered the questions I did have. I already feel a sense of relief.

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    Verified purchase

    Reviewed Jan. 26, 2022

    Very happy with the results of NDR results. Couldn’t have done it on my own. Thank you for all your work and dedication to resolving my debts. If anyone has any doubts about the validity of National Debt Relief put your concerns aside.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Punctuality & SpeedStaff

    Reviewed Jan. 26, 2022

    I was SO PLEASED with process! We are thankful to get the help we needed to get on top of our debt! We look forward to completing the program.... Theresa was professional, yet friendly & patient with my questions. I FEEL SO MUCH MORE COMFORTABLE than I anticipated!! I can't wait to compete the program knowing I will be in a much better financial situation including saving us money! So important since we are both on fixed incomes!

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    Staff

    Reviewed Jan. 26, 2022

    Rachel H. was warm and friendly. She made me feel comfortable and eased my fears or concerns. She is the reason I am using your service. She explained everything thoroughly and I was amazed by her patience and kindness. I’m grateful for her.

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    Staff

    Reviewed Jan. 25, 2022

    It was some hard work but I'm still trying to do my best. I will work hard to get you what you need with some help from you. And hope it will be over soon with your help. Because it was making me sick. Thank You for all your help.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Sales & MarketingStaff

    Reviewed Jan. 25, 2022

    I am a senior and really do need help, but there is so much scam going around I was a little hesitant. But, I did check and am very pleased talking to Christian **. He was very understanding and happy to be able to help. For the first time in a long time I went to bed last night with less anxiety about my future. I am signed up with NDR and in 40 months I will be relocated to Alabama with my daughter and her kids. Thank You very much.

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    Customer ServicePriceStaff

    Reviewed Jan. 25, 2022

    The customer service was on point and they were very informative. I felt good about my decision to get help from National Debt Relief. They were much better than any the other services that I checked out and was more affordable.

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    Staff

    Reviewed Jan. 25, 2022

    He answered my questions. He explained some of how it works. I still have questions. But he answered most of them. I want to be debt free soon. He provided knowledgeable service. I felt I could talk to him with my questions.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Reviewed Jan. 25, 2022

    My experience with National Debt Relief was wonderful. The gentleman who I spoke with Mickey ** explained everything to me from beginning to end. I feel as if a huge burden has been lifted!!!t. Thanks so much.❤️In about 48 months I will be debt free!!

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    Staff

    Reviewed Jan. 24, 2022

    Very friendly and respectful of the situation. No judgement was given and just wanted to help get what you need. Tried to do everything to Make it happen. Very happy with how everything turned out and how the process works.

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    Refunds & PayoutsStaff

    Reviewed Jan. 24, 2022

    I highly recommend TurboDebt. They are very professional and helpful. Justin was always polite to me and answered all of my questions. He never made me feel like a failure for not being able to pay my debt by myself. Mismanagement of funds was not the reason I am in this position.

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    Staff

    Reviewed Jan. 24, 2022

    The experience that I had today while enrolling in the program was absolutely amazing. Jaspal was very informative of the process and everything it entailed. He was very courteous and respectful throughout the whole process. I was at the point of which I was being overwhelmed with my debt but now after speaking with Jaspal and enrolling in the program I can catch my breath and know that everything will be taken care of. Thank you so much for all the help Jaspal. Job well done.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Jaspal. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

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    Staff

    Reviewed Jan. 24, 2022

    National Debt Relief Agent was understanding and exceptional when providing solutions to my current debt situation. Very professional and thorough from beginning to end. Took the time to explain in detail every step of how the program works and even provided additional resources for me to improve my financial health. Would definitely recommend to anyone who is currently struggling to make ends meet and needs guidance and assistance.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2022

    Micah ** was the person who called me back after I left a message. He was excellent to work with & talked me through everything that needed to be done. I hated to need to use the services but after my wife died in Dec. '22 the loss of her income was the straw that broke the camel's back. I was lucky to get Micah as the agent to help me.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Jan. 22, 2022

    Expedient and as promised as soon as a balance was enough to attempt a settlement they did just that. Were very prompt to reply to questions and looked for alternatives that would help settle quicker. Am happy with services so far.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 22, 2022

    Devin did an amazing job at helping me understand how NDR works and that we’re in good hands with them. It was one of the best experiences I’ve had with any kind of customer service personnel. We’re looking forward to the results later this year!

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    Customer Service

    Reviewed Jan. 22, 2022

    Where am I right now with paying off my creditors, I need to know who is paid off and my balances at the present time! I have not received a phone call, email, or text. I had numerous creditors and this is 3 plus years.

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    National Debt Relief
    Response from National Debt Relief

    We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.

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    Customer Service

    Reviewed Jan. 22, 2022

    I was feeling overwhelmed by the pressure of my debt and being broke. After my phone call with NDR, I feel so much lighter. It's such a relief. Home repairs, my husband's illness and surgery, COVID and just life can bring on the debt; NDR is that lifeline for me right now.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceStaffRates

    Reviewed Jan. 22, 2022

    I just completed the application process. The agent that was assigned to my account was Danny. He was very knowable, professional, and express a personal interest in my financial situation. He gave me a telephone to get directly in touch with him which included his extension number. This worked the 1st and second day; after that when I called, whoever answered the call had to verify who I was. They advised me they would forward the information to Danny. I didn't prefer this method of getting in touch Danny.

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    Reviewed Jan. 22, 2022

    National Debt Relief seemed to be legit. They treated me fairly and have been straight up with everything that we've had a conversation about. I just wish they have better online access to everything.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2022

    I had a great customer service representative that made the process seamless. He walked me through and explained every step thoroughly. He put me at ease that I could be debt free and improve my credit score with this program. Excellent service!

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    Staff

    Reviewed Jan. 21, 2022

    Daniel ** was awesome at explaining everything. I feel like he genuinely cared about my situation. Great advice giver. The program is everything I hoped it would be. Thank y'all for actually working with people and making their lives a little easier.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Daniel while leaving this great feedback. Our clients are the reason that we do what we do!

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    Staff

    Reviewed Jan. 21, 2022

    My experience was favorable because everyone was very knowledgeable and pleasant. Making a somewhat embarrassing situation more manageable. With their help I feel I can become debt-free in a short time frame. This makes me happy and pleased with a difficult decision.

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    Customer ServiceStaff

    Reviewed Jan. 21, 2022

    In 60 minutes everything was done. Customer service hands down the best, had a great outcome and would refer to everyone from here on out. Outstanding company and program. I am very excited about the journey they have provided for me and my wife to get out of debt.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 21, 2022

    Stephen ** took my calls repeatedly for the past two years while I contemplated signing up with NDR. He was very patient with me as I navigated my repayment plans several times over. Finally, I made the decision to sign up and was given quality customer care, all questions were answered promptly, which eased my mind about the program. Ultimately, I believe I made the right decision after going through the details with Mr. **. Afterward, I was immediately contacted by the Client Success Team, which made me feel good about the promptness of the work in progress in settling my debt with creditors. I look forward to graduating successfully and becoming lendable in the near future. I appreciate your assistance. Thank you!

    Best Regards,

    Theresa

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    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 21, 2022

    The representative that worked with me was knowledgeable, friendly and extremely helpful. Clear explanation of the process and made sure I understood everything. Very easy and fast process. Easy to sign papers digitally and finish the process. Highly recommend this company.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 21, 2022

    When I answered my phone I heard the sweetest, most kind voice I could have heard. It was a Rep with NDR, for once I felt I could slow down my world to listen to her conversation. I told her of my husband's illness, the soaring rates of his medicines and the lack of finances to continue making credit card payments when my husband's cancer medicines were our number one concern at this time.

    The whole process was explained to me, my finances with looked at and we came to a monthly bill that is roughly 1/2 of what I had been stressing myself over paying. I immediately (an hour later) signing up and breathing a massive sigh of relief. Thank you NDR for calling me and being there to offer my husband and myself some much needed good news.

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    Punctuality & SpeedStaff

    Reviewed Jan. 20, 2022

    I just signed up with your program and Jeremy made this experience so easy and quick. I look forward to reaching my financial goals with his help. Thank you for all that is getting done with the help of this company.

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    Staff

    Reviewed Jan. 20, 2022

    National Debt Relief is a great company to work with. The gentleman that helped me (Jeff) was so awesome to work with. He made everything so easy and to understand. Thank you so much Jeff. I would highly recommend your company.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Jeff gets the recognition they deserve.

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    Staff

    Reviewed Jan. 20, 2022

    My debit was overwhelming so I reached out to National Debt Relief. Was able to let me understand how they could help me. So I signed up for National Debt relief and I am very happy I did. I've been having

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    Staff

    Reviewed Jan. 20, 2022

    The whole experience with Christopher was great. He actually listened and gave advise. Thoroughly explained everything and my options. Very professional! He put me at ease, and talked to me with compassion. I was skeptical at first, but after hearing everything that was available to help in my situation, it made my decision much easier. Would recommend him to anyone I know that needs the services provided.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2022

    Ms ** from the very beginning was excellent and took time to listen to my situation and great customer service and communication. She's excellent in explaining the process and expectations and return communication. I have nothing but a great experience to relate this far and only can hope it will be maintained.

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    Customer ServiceBillingLoan ProcessRates

    Reviewed Jan. 20, 2022

    For the past couple months, I've been very stressed out about my debt. It just felt like there was no way out of it. I looked into other methods, such as debt consolidation loans, but the interest rate was too high. I called you guys and now I have a game plan. I have a payment that I know I can make each month.

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    StaffHonesty & Transparency

    Reviewed Jan. 20, 2022

    Overall I was pleased with my experience. Lots of questions and time consuming. I felt at time the representative was irritated with me because I was asking so many questions. But he was very receptive and answered my questions with much professionalism. He led me thru the process step by step. To be honest, I was very skeptical about enrolling in th that this was the best option.

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    Refunds & PayoutsBilling

    Reviewed Jan. 20, 2022

    National Debt Relief has kept me informed as to the settlement structures of my debts and the eventual payment of these debts. I have been informed as to all actions concerning my process. I am very happy with the timely reports of my account.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed Jan. 20, 2022

    My agent was very helpful very knowledgeable and very professional. I hope to keep working with people of this caliber with your company. I have very little doubt that I will get any less than what I got appreciate it very much. Thank you.

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    Staff

    Reviewed Jan. 20, 2022

    Beverley helped me and made me quite comfortable from the beginning. Her knowledge & professionalism was outstanding and she was easy to understand. Beverley walked me through the application process step-by-step while her explaining each section of the form. I am looking forward to working with NDR and appreciate the help in getting back on track. Thank you,

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    Staff

    Reviewed Jan. 19, 2022

    Emelio was very helpful. He was knowledgable and very helpful. He knew the organization very well. I felt very comfortable speaking with him and the reason I agreed to join. I hope he was correct with the information and I didn't make a mistake.

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    National Debt Relief
    Response from National Debt Relief

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2022

    David was patient but persistent. I'm glad he kept calling. David explained every step the process and answered all my questions. He even called today make sure I am still happy. Overall, it was a very pleasant experience. I would recommend NDR to friends.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2022

    From the very first call I was made to feel like they were here to help. Care and concern for the easiest way to get me help was what I felt throughout the process. This was not a business transaction, it was me seeking out help and NDR was there to do just that. I am excited to get back on track with their help.

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    Staff

    Reviewed Jan. 19, 2022

    Jeff was extremely professional and and answered all my questions. I truly felt he was an advocate for me and my success. He explained all the options which allowed me to make an informed decision, confidently. He even went as far to say “I’m not going to be your main point of contact but here is all my contact information in case there’s anything I can help with”. Very pleased with my experience with Jeff.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Jeff while leaving this great feedback. Our clients are the reason that we do what we do!

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    StaffLoan Process

    Reviewed Jan. 19, 2022

    Overall, my experience with my advisor that has helped along the way with my pending debt has been very helpful. I feel a relief now that I am enrolled with the program. I’m glad I was able to reach out to you all and find the necessary help. I learned a lesson not to obtain loans, it’s definitely not a good idea, but having National Debt Relief on the side has been a huge help for me even though I’m just starting the program.

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    National Debt Relief
    Response from National Debt Relief

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Jan. 19, 2022

    Lamell ** was a great person to talk to. He explain to me everything detail by detail. I will recommend him to everyone that needs this kind of Debt relief. Thank you so much. Janie ** Shipping & Receiving Monte Alto ISD **

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    Customer ServiceStaffBilling

    Reviewed Jan. 19, 2022

    Customer Service is fantastic. The entire process is based on your needs and is explained the entire way. Glad to have found this. Would recommend to anyone looking to find a way to deal with the looming debts of credit cards.

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    Staff

    Reviewed Jan. 19, 2022

    John ** was very helpful and walked me through the program in detail. He was very patient with me and at the end of the conversation I was more than satisfied. I have already recommended some of my retired friends and family members to this program that I haven't heard of before.

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    StaffRates

    Reviewed Jan. 19, 2022

    Meisha **, was extremely helpful in answering questions, walking me through the procedure. She gave me all the contact information needed in case I needed more information. Because I know that the debt has to be paid and bankruptcy was never an option and refinancing was not the best option but having such high interest rates that a person would never be able to pay off. This was the best option for me.

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    Reviewed Jan. 19, 2022

    So far, the program with National Debt Relief has been okay. They haven't negotiated anything recently. It still seems to be the same. Only so much money goes to whichever they decide. I've just been letting them do whatever they need to do.

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    National Debt Relief
    Response from National Debt Relief

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Jan. 18, 2022

    I had a good experience with the help of Oscar **. Everything was explained in a way that I understood the information. I had trouble with adding the numbers. Oscar went through it with me so could understand. I hope I get notified by Oscar that the process is moving along.

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    Staff

    Reviewed Jan. 18, 2022

    Your representative Anthony was extremely professional, courteous, knowledgeable and caring in regard to the qualifying process for NDR. It's truly an outstanding resource and program needed by many of us needing credible debt management services. Kudos to your entire team!!

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    TechMaintenanceStaff

    Reviewed Jan. 18, 2022

    I quit doing business with National Debt Relief. When I started, I liked it. After I was in the program, though, it did not work. The way it was explained was not the same as the way it worked. It would have been fine had they been able to take care of things. What happened was they did not explain that some companies will not go with them and that they will start garnishing my wages. So, they were garnishing over half of my wage, plus I was expected to pay National Debt. So, I was losing my house. I ended up filing bankruptcy.

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    Staff

    Reviewed Jan. 17, 2022

    I was extremely pleased with the representative who helped me. He was very knowledgeable and very pleasant.. I was a little nervous but his voice was calming and confident. It was such a pleasure to have him help me.

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    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    CoveragePunctuality & SpeedStaff

    Reviewed Jan. 17, 2022

    Fast and easy to understand results. Brandon was great. Lot of info covered in 2+ hours and the end of conversation I made my decision. Informative on several different programs I was offered and @ the end I feel I made the right decision on my path to financial freedom.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 17, 2022

    An amazing debt relief company!! I had been working with multiple other companies & was very disappointed with the lies & lack of help... So I called National Debt Relief!! A great breath of fresh air!! They have already done more than the other companies combined & we're very friendly & happy to help with my dilemma!! I recommend National Debt Relief to anyone with a debt problem!!!

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    Refunds & Payouts

    Reviewed Jan. 17, 2022

    I'm very pleased with National Debt Relief. They are working with me and paying what can be paid. Hopefully, it'll be all done next couple of years. But some of my debts are being paid for and my credit is slowly going up, and that’s what I wanted. I had a problem here a couple of months ago with one of those big accounts wanting to take me to court and they got right on it.

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    Customer ServicePriceStaff

    Reviewed Jan. 16, 2022

    Debt relief has helped me out a bunch by striking deals with my old creditors. Read the fine print though. Lots of charges you would not expect, and they don't talk to you about them on the phone when setting up your account. For instance, phone pay fees. I'm paying $10 a month to one creditor but every time they call to pay, it charges me $1.50 each time. That's 15% additional money coming out of your account for 1 creditor. It adds up.

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    Response from National Debt Relief

    Thank you for bringing your concerns to our attention. We want every client to have an exceptional experience with us. We will investigate your concerns, and a member of our team will be contacting you directly to review. If you prefer, you can also call us at 888-660-7427.

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    StaffBilling

    Reviewed Jan. 16, 2022

    Overall, my experience with National Debt Relief has been good. The person I spoke to was really friendly. She explained the whole process in detail, the documents that are needed to sign, the monthly payments, and how the program works.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2022

    My experience was so much better than I thought it would be. I hesitated for weeks, as I dreaded calling and feeling ashamed, about my debt. However, the representative made me at ease. I wondered, why I had been so and agonized.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2022

    Ms. Elena ** was professional and courteous at all times, very informative and patient going over program step by step, phone interaction experience was EXCELLENT, Great Service!! Ms. ** cinched the deal…You need to clone her for her communication ability..Thank you so much.

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    Staff

    Reviewed Jan. 15, 2022

    My experience with my agent was amazing. Found a plan that helps and works, his name was Justin. Very attentive to my situation. Being a disabled veterans a lot of people walk over us but he was very very helpful. God bless you all.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2022

    My experience was great. Gave me relief in all my anxiety in my debts. Thank you Kelsey. I definitely would recommend to all my friends. Kelsey was so patient with and answered all of the questions I had. Had a lost call twice, she called me back both times. She is a keeper.

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    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Kelsey gets the recognition they deserve.

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    Staff

    Reviewed Jan. 15, 2022

    So far I am liking t whole process so far, and the politeness and professionalism of everyone I've been in contact with so far!! This will help me out greatly where I'm on a fixed income and don't have much to get me to the end of the month!!

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    Communication

    Reviewed Jan. 15, 2022

    You came up with a settlement on one of my accounts and I agreed to it. I'm very pleased with the settlement you have come up with and how much you save me on each one. Thank you for the good work and keeping me informed.

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    Customer ServiceStaffBilling

    Reviewed Jan. 15, 2022

    The reps were great and as helpful as they could be. The communication was excellent. I didn't understand a lot of it at first but they explained it and I understood absolutely everything after that. I had to move my payment once and they were more than helpful with that. There were no issues at all. Since working with National Debt Relief, my credit score is back up to a good standing. I didn't think it was gonna be back up that high for quite some time and it was a lot quicker than I thought it would be. As long as NDR keeps doing what they're doing, they'll have a lot of satisfied customers.

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    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 14, 2022

    It may be too early to tell but. As for so far everything has been gravy. From the time I saw your commercial on TV your company has stood up to your advertising. Has been the truth and nothing but the truth.

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    StaffLoan ProcessRates

    Reviewed Jan. 14, 2022

    Sam done a fantastic job helping me go through the process of paying off my debts and helping teach me how to stay out of debt with these personal loans. He explained how these credit companies get you stuck with them for years because you pay so much principal and interest. Thank you Sam for all your help!!!

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    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Sam. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

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    Staff

    Reviewed Jan. 14, 2022

    I was able to get the assistance I desperately needed. Michael ** was a great help with getting me enrolled. He was kind and helpful, he knew the answers to any questions I had. I’m relieved to start this program, I’m ready to be debt free!

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    Staff

    Reviewed Jan. 14, 2022

    I, spoke with Mitch at length. He was very knowledgeable of his presentation of what he could do to help me. He answered all of my questions. Thanks for all your help and allowing me to resolve issues of non sleep because of the load I was carrying.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2022

    Great experience with the National Debt Relief. Your representative was quick and very detailed in the rundown. This was a very uplifting experience and Definitely will recommend to the next person going through a similar experience. Again thank you so much.

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    Staff

    Reviewed Jan. 14, 2022

    He made it completely comfortable to understand the program. He wasn’t a pushy representative. I liked his mannerisms. He made everything go smoothly and going forward in the process. Why haven’t I trusted NDR in the past. I recommend this program to anyone who’s going thru financial hardship. Every state where you reside in has different programs. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Matthew while leaving this great feedback. Our clients are the reason that we do what we do!

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    BillingRates

    Reviewed Jan. 14, 2022

    I am trying to get out of debt. I am tired of paying high interest. I would like to start fresh all over so in future I can relax without worry about paying all these bills and being broke so when I retire me and my family can live comfortable and enjoy life.

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    PriceStaff

    Reviewed Jan. 14, 2022

    I've spoken to multiple representatives at NDR and they know what they're talking about. They were really helpful and understanding of my situation. They were perfect and they did an outstanding job. They've closed a couple of my cases. They reached a settlement, but unfortunately, the settlement had reversed because I didn't have enough cash to afford the services. But I'm getting back on track so hopefully, I could be out of debt by 2023. The fees are a little steep and I want to see how much National Debt Relief actually charges. They didn't make that clear enough for me. But it's fine. They're still doing a great job.

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    Staff

    Reviewed Jan. 13, 2022

    This is a very difficult situation for us and Paul made it easier for me to feel at ease with the process and absolutely was very efficient in handling the whole thing! We very much appreciate his assistance and could not have asked for a better person to help us that day!! Thank you!!

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    PriceRefunds & PayoutsStaffRates

    Reviewed Jan. 13, 2022

    Stay away. Their savings sound good, until you add in their 21% fee, which is charged regardless of the savings they may achieve. They failed to contact half of my creditors until a year into the program, causing them to all be brought for legal action. The company itself took zero responsibility for the situation. Also, the "legal representation" that you pay for in no way is actual legal representation. They are not looking out for your interest or trying to help you at all.

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    Response from National Debt Relief

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    Customer ServicePricePunctuality & SpeedStaffBillingTransparency

    Reviewed Jan. 13, 2022

    When they initially reached out to me, they were very upfront about the cost and what they can or cannot do. I didn't feel that they were being shady or trying to hide anything. I didn't feel like they were trying to tell me, “Yeah. This is gonna be easy.” They were very clear that this is the process and this is what happens. So far, I've had a positive experience with National Debt Relief. It was pretty easy to fill out the forms. I like that I was able to do everything online. There was only one form that I truly needed to print out, sign and send to them. So that was good. They used to call every day. But I told them to stop to give me updates and they did. Other than that, I don't have any issues whenever I need to get ahold of anyone. They communicate well.

    I get paid on the 1st of every month and National Debt Relief used to take my payment out on the 15th. I asked them early on to take the payment on the 1st or the 2nd of the month. I want it gone out of my account soon. But it took a lot longer than I wanted it to be. But eventually, I was able to reach out to someone, and that person really did help me. In December, I had some family things that came up and I reached out to them. I asked them if it was possible for me to not make a payment this month and they asked me to make a lower payment, which really helped me. They were pretty flexible about it. They didn't make me feel bad about it, which is good.

    At the very beginning, I was very hesitant to do the settlement, because you hear things and you get nervous about things. But then I started working with them and it was a stress relief. I feel calmer since working with National Debt Relief. I used to avoid getting my mail because it was something else that I'm gonna have to deal with. But I don't feel like that anymore because I know somebody's doing something about this. Everything has worked really well. The one thing that I would like for them to do that they don't do right now is to work on my debt that was over $500. I already have everything in one place and it will be really helpful if they would take care of that as well.

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    Customer ServiceStaffTimeliness

    Reviewed Jan. 12, 2022

    The customer service person that helped me the next day was excellent. He helped me through the problems I was having. Allen ** was the person that got me on the program but he left me hanging on a few things and that had me worrying overnight. But the customer service person was excellent. I’m at ease now.

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    Customer Service

    Reviewed Jan. 12, 2022

    From the time I called them till I closed on my deal their customer service was phenomenal. They reviewed every detail with me and responded immediately with any concerns or questions I had. From start to finish it took around 5 business days to get me on my way to being debt free.

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    StaffBilling

    Reviewed Jan. 12, 2022

    I really didn't think anyone could help me with my bills. Thanks to all of you I can actually breathe a sigh of relief. Thank You all so much. This will make my life better. I am going to let everyone know about Freedom Debt Relief. When you give me the ok. I am going to let everyone know about National Debt Relief. Again thank You so much for helping me.

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    StaffBilling

    Reviewed Jan. 12, 2022

    I appreciated all the kind people I spoke with. Dionne ** was very efficient and answered my questions. It is a lot to take in and understand but I will read everything now. I understand the payment set up and what was said about the collectors of my debt.

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    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2022

    I was really embarrassed and nervous about my debt but I knew I needed help. The whole process was fairly quick and they were really kind and explained everything step by step. Looking forward to paying off my debt in a manageable way.

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    StaffBilling

    Reviewed Jan. 12, 2022

    National Debt Relief has lowered my payment down from $500 down to 50 to help me through these times. So they're working with me. They're very helpful. I got going with them and the payment was one thing, but then I realized I needed to add a couple of things and it brought my payment from 400 up to about 550. So you should make sure you have all that stuff in order before you go to work with any company.

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    TechStaff

    Reviewed Jan. 11, 2022

    Rebecca ** was very courteous, knowledgeable and helpful. She would explain and then ask if I had any questions. She walked me through the contract explaining page by page. At the end, she again asked if I had questions and understood the process.

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    Response from National Debt Relief

    Thanks for taking time to mention Rebecca while leaving this great feedback. Our clients are the reason that we do what we do!

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    Customer ServiceStaff

    Reviewed Jan. 11, 2022

    I was kind of hesitant at first because the caller ID name said TELEMARKETER, however, after a little research I felt comfortable calling the debt specialist back. He was knowledgeable and very patient. It was a very smooth and easy process.

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    Customer ServiceStaff

    Reviewed Jan. 11, 2022

    My 1st thought was this was a company that didn't care and tried to rush you into something. After a 2nd call with a different agent ALL WAS GREAT! Very helpful, kind, understand and had patience. Great service! Friendly service! Thank you!

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    StaffBilling

    Reviewed Jan. 11, 2022

    Lonnie was the rep that help me. He went step with everything with. He made sure I sign everything. He explain to me about what debt relief do and how it work payment that will be making. He was very professional and really appreciate all his help. Thanks.

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    StaffHonesty & Transparency

    Reviewed Jan. 11, 2022

    I’m new to this but have had a great upfront representative who helped me very well and was honest with the whole process. Krystina was very knowledgeable and helpful with everything and I felt comfortable doing this and hope to be debt free!

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    Staff

    Reviewed Jan. 11, 2022

    JP did a great job explaining the program and its benefits. I am just getting started but am looking forward to the help it offers and taking full advantage of the program. Forty-eight months is a short time, in the grand scheme of things, to become debt free, and I am grateful to NDR for the opportunity.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2022

    They were really nice and they explained everything to me very well and went over 3 times I feel good about the work. And I am glad I found them. Now I am waiting to get everything taken care of. Thanks you all for your support.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Billing

    Reviewed Jan. 11, 2022

    They are able to reduce my credit and make a reasonable payment on it. They get the job done.

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    Staff

    Reviewed Jan. 10, 2022

    So far I am happy with how everything has been set up. My agent was very helpful. Being a new customer I feel good about everything and look forward to getting back to a better life and retirement playing more golf.

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    Staff

    Reviewed Jan. 10, 2022

    They are very, very helpful. They give me all information that I need. They told me exactly the time frame and they make it happen.

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    Staff

    Reviewed Jan. 9, 2022

    I am so grateful, thankful and appreciative for National Debt Relief. They were so helpful, knowledgeable and very professional. Right now knowing there is an end in sight my mind is at ease. I will recommend them to anyone who needs help.

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    Punctuality & SpeedStaffBilling

    Reviewed Jan. 9, 2022

    Fast friendly knowledgeable company to work with card card issues. They listen to you, advise and work a payment plan that will work for you. Great company to go with when credit card debt is overwhelming and you need help getting out of credit card debt.

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    Sales & MarketingPunctuality & SpeedStaffBillingRates

    Reviewed Jan. 9, 2022

    I signed up for a 4 plus year plan. And as something good happened to me shortly after the game began, I asked for a speed up if possible. I do understand that people are making money if it goes on and on. But when asking for a quicker end to this procedure, I feel a bit like my money is just collecting interest, like the bills that are being settled with interest on top of the original agreed amount. So the discount is not quite as much as I expected. I loos that way, but hey- these are hard times. I'll be glad when it is all over.

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    National Debt Relief
    Response from National Debt Relief
    Hello James,

    It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Punctuality & Speed

    Reviewed Jan. 9, 2022

    The enrollment process was pretty straightforward. The website showed me what the debts are and what's being paid and what's waiting. They've been doing pretty good so far. I'm paying less on my debt and that's nice.

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    Staff

    Reviewed Jan. 8, 2022

    John the rep I spoke with was knowledgeable, thorough and answered all my questions. He was patient with my apprehension and reassured me during the process. He also offered valuable counseling for me moving forward. I suffered a traumatic medical diagnosis. That was a major factor in my financial hardship and John expressed understanding and sympathy! I can’t say enough to express my gratitude for starting out the new year on the right foot!!!!

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    Customer ServiceStaff

    Reviewed Jan. 8, 2022

    Was nervous to call, but my interactions with Kim put me at ease. Went through the options and discussed my situation in a kind and helpful manner. Forms were easy to fill out and options were explain thoroughly. Felt a sense of relief after the 1st call.

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    Customer ServiceStaffBilling

    Reviewed Jan. 8, 2022

    Mr ** Was helpful. Kind and very patient with me. My problem with my accounts were amid of credit card And home and clothing, shoes catalog shopping. He was so patient finding extra time for me to get all my credit together and ready to be worked by your firm. I am 100% happy I called you and glad I had Mr. ** to speak you just for a better person to handle my case. I am so relieved, given him A+ and I telling everybody that I now that has my financial problems to call your firm. Thank you and all the best to to you and everyone.

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    Customer ServiceContract & TermsTechPunctuality & SpeedRefunds & PayoutsMaintenanceBillingTimeliness

    Reviewed Jan. 8, 2022

    I was with National Debt Relief for over seven months, but I dropped them because I was under the assumption that they're paying my bills, and they weren't. They paid off like a small credit card, which was like $1,000 but my main concern, and I stressed this to them when I went with them, was Sam's Club. That was like 13,000. I was getting these notifications from National Debt Relief saying that Sam's Club was accepting this offer, and it showed so much a month, and for me to confirm. So, I would. A couple of weeks later, I got the same thing. So, I called and said, "Why am I getting this?" "Well, if you noticed, it's lower." I didn't notice because I erased the first one. I got this letter from Sam's Club saying that they're taking me to court.

    I called National Debt Relief and they said, "Oh, we just sent them their first payment." I said, "What are you talking about?" "Well, they just came to an agreement with us." I said, "What about all these notifications that you were sending me, saying that this is what they would accept?" It made me sick because then I had to get in touch with Sam's Club.

    So, I should have had at least $7,000 change. They're telling me no because I'm breaking a contract and they have to take out this fee, which every time there was communication, they deducted so much. I'd never recommend them. They're horrible. You're better off if you don't have a large amount of debt. Sam's Club was my largest and I found that just by working with them and signing an agreement with them that, for the most part, they'll accept what you feel you can pay as long as you pay it on the same day every month. Now, if I miss a payment, then they can file judgment. Plus, it came from $13,000 down to $4,000.

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    Response from National Debt Relief
    Hello Mary,

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    TechStaff

    Reviewed Jan. 7, 2022

    Melissa **, my agent was compassionate, understanding, patient, informed, articulate, and genuinely working in my behalf, twice going through ALL lines of the contract, TWICE. She made me feel at ease throughout the process and comfortable with the end result.

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    Staff

    Reviewed Jan. 7, 2022

    Curtis helped me yesterday. We reviewed all of my options and he helped me find the best fit for me. He helped me with every step of the process. I appreciate all of his help and dedication! Thank you Curtis!

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    Customer ServicePricePunctuality & SpeedStaffBillingRatesTransparency

    Reviewed Jan. 7, 2022

    National Debt Relief helped me negotiate debts. I saved a ton of money and I had a lot of negative remarks removed from my credit. When I signed up, I just hit the button that said, "Ask for more information," and then someone called me about a week later. They got me all set up, went through all the legal stuff, and then they explained the process, how long it takes and what to expect when they communicate as far as if I'm having any issues making payments. All in all, our appointment took about an hour and 30 minutes. It was pretty straightforward.

    With the program, I was able to make payments without stressing with the money. We're pretty much completed at this point. They finalized a consolidation and got everything in the one account with little to no interest rate and an amount I can pay consistently without any stress. Then they negotiate everything down as well with at least on per creditor about 40 to 60% of my own. I got quoted that everything was going to take about two to three years. Then within the first month or two, I started getting offers in negotiation. They call me every three to six months and they update what my monthly income was and what my monthly expenses for cost of living. Then they help me budget things and fit a good amount into as far as how much we could pay consistently without having any issues on the monthly payment. The cost was negligible considering how much they were able to help me.

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    Staff

    Reviewed Jan. 6, 2022

    They made the process very easy. They explain the process well and was very helpful in getting things started. They did very well with staying in touch with me as the process came to completion. They were also very nice. I am very informative throughout the whole process.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2022

    I really enjoyed the time he took to explain the program. He answered all my questions and was very patient. I completed the enrollment and super excited to be rid of debt. Great customer service! I would definitely recommend him to a friend.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Dylan gets the recognition they deserve.

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    Staff

    Reviewed Jan. 5, 2022

    I was very satisfied with Sandy's help. She explained everything in detail and answered all my questions. This helped me to make my decision to consolidate my debts. I recommend her because she was kind and very patient. I am very relieved to have this help so thank you.

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    Staff

    Reviewed Jan. 5, 2022

    They were very nice to talk to and very informative. Explained everything thoroughly. Answered all of my questions and didn’t leave me with any unanswered thoughts about the program. I would recommend this company to my friends at this stage of the process.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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