National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 7, 2022
Steve ** and I discussed in detail every part of the National Debt Relief program. He answered each and every question I raised professionally and to my satisfaction. He's an excellent person for this job, because he sincerely wants me to understand and appreciate how this program will help me.
Reviewed March 7, 2022
I have had a wonderful experience with National Debt Relief. I highly recommend them! I finally feel in control of my debt and see an end in sight thanks to them! They are friendly and very willing to go the extra mile to help.
Reviewed March 7, 2022
This was the best debt relief program I have ever worked with. Jonzee ** was the most polite, mannerly, patient guy to work with. I would recommend him to anyone. Thank you so much. He was very informative, helpful and again had so much patience dealing with an old woman like me. I enjoyed talking with him, he listened when I just went on and on. Thank you very much. I appreciate you so much.
Reviewed March 7, 2022
The rep answered all my questions and looked everything up that I needed. She was very honest about everything that was going on. National Debt Relief has helped financially, not to have to worry about paying minimum payments and not getting things paid off. I've already had two cards paid off. I would definitely recommend them. They keep good communication.
Reviewed March 6, 2022
Josef was extremely helpful and so sweet! He explained every detail making sure to take it step by step with me. I am blessed for the companies help and I recommend to anyone struggling who can't keep up with bills and interest rates. ❤ If you can ask for Josef he was really amazing and understanding!
Reviewed March 6, 2022
Sherry was very easy to understand and very knowledgeable plus great at answering any questions. I would highly recommend Sherry and your company. I am looking forward to getting relief from phone calls early morning and late night. Anyone needing debt relief should at least listen to Sherry and I believe they will sign up. Thank Sherry for her time.
Reviewed March 6, 2022
Made me feel at ease and that there was hope. Everything went very smooth and was explained perfectly. Did not even hesitate. Otto answer all my questions and went over and never make me feel like I was a bad person for being in debt.
Reviewed March 6, 2022
National Debt Relief has a better program than other service providers. I make payments to them, and they're making the payments to the companies. They've significantly reduced my credit card debt by negotiation for settlements and that's the big thing. We are one year in and they have already settled four out of six cards for myself. The reps are very friendly and easy to deal with. They're very thorough and precise in their answers, and that also impressed me. At first, your credit takes a nosedive because you're no longer making payments. But even though we're still on National Debt Relief, the credit rating is starting to go up after a year, and I still have another year to go.
Reviewed March 5, 2022
Colin was very helpful and I highly recommend him. He made the experience so much easier during a stressful time. I was so relieved after my debt had been settled and it feels so much better after Colin helped me.
Reviewed March 5, 2022
As far as phone calls go that was the most professional and courteous I have ever had. Caring and understanding, very informational, made me feel better for going this route. Explaining everything so we under stand it. I will recommend you guys for sure. Thank you and God bless.
Reviewed March 5, 2022
I was very happy to get this completed - given a great person to help me - I am so glad I found this company. National Debt Relief only good can bring me thru this - so I choose the right company. Yes I did!1 Thank you for good start! S.
Reviewed March 5, 2022
I’m down to one more credit card and I'm done. The reps are great. They answer all my questions and any time I call up, they help me. They explain everything to me. With National Debt Relief, there is less stress and that makes a big difference. If I had to get myself in a hole again of it, I’d definitely go with them to help me again.
Reviewed March 4, 2022
Total debt was 23,900. Settled amount 8,757. I am very happy with the settlement. I would recommend this program to anyone. I signed up back in July of 2021 and National Debt Relief settled my last debt in March of 2022.
Reviewed March 4, 2022
The Specialist Connor is very helpful and answers all my questions. He made sure I understand the program and is very patient on the phone. He never rush and made sure we completed everything. Thank you for helping me in this situation. I would recommend your company to anyone in this situation.
Reviewed March 4, 2022
They have taken a lot of stress from my plate. They keep me informed of where we stand whenever there is an offer of settlement and let me decide if it is a good offer. They are professional and customer friendly.
Reviewed March 4, 2022
I answered an email from NDR and filled out necessary information, within 10 minutes I got a call from Jonathan **. I told him what I would like to do and he was very helpful in explaining the program to me. I was very nervous because I thought about replying to the email several times and when I finally decided to email back Jonathan made me feel very at ease about the whole process. I am really looking forward to getting myself out of debt. Thanks to the help from Jonathan.
Reviewed March 4, 2022
The reps seem okay when I call and talk to them. They answer my questions. However, National Debt Relief doesn't give me an update on what's going on. I don't know what's going on, unless I call and find out. They could be better in giving us updates on what's being paid and how much further I got on my contract.
Hello Mark, thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed March 3, 2022
Brent helped me out and spent about a hour in a half explaining and walking through with me all my options. Worked with me and made the best possible solutions with me to work with my budget. Thank you for your time Brent.
Reviewed March 3, 2022
Kim ** my debt specialist was so amazing. She went over EVERYTHING with me. Every question I had she answered. I am so confident about what I am doing because she was gracious, knowledgeable, and patient with me. On top of that she was very professional in adjusting her schedule to mine. If I could give her 100 I would.
Reviewed March 3, 2022
I was elated to find that I qualified for the program. Mr. Micheal ** was extremely professional and a great informational source. I was blown away by the fact that the experience was so pleasant... Everything was explained in detail!!! I'M EXTREMELY HAPPY...
Reviewed March 3, 2022
Kim was very nice and helpful with explaining everything to me. I am ready to start journey to a less stressful life. She was always reassuring me that I am not alone in this problem, and I will not be alone when solving it.
Reviewed March 3, 2022
I was truly a lost soul - Tashana eased my fears and truly had a heart to help me throughout this process, without her, I would have fell apart from distress and with this experience, I was able to put my trust in National Debt Relief.
Reviewed March 3, 2022
National Debt Relief is very good because I was in a lot of debt, and now, I'm in less debt. I'm not gonna call these companies and try to negotiate. National Debt Relief can do that. I paid off two of them out of my four accounts and working on the third one. I use the client portal on the website to see when I'll be done with each account and see what percentage is paid off. Every time I talk to someone, they're very helpful.
Reviewed March 2, 2022
I’m new to this and National Debt Relief was great. Mr. ** was great. Very professional and he made sure that I understood everything before we got off the phone. So I’m looking forward to getting my situation taken care of with the help of great people. Thank you, NDR.
Reviewed March 2, 2022
She was very helpful. She called me back on time, she explained everything to me, I didn't even questioned anything the way she walked me through the contract. Appreciate her. She discussed the pros and cons. She spoke well, I'm so happy she helped me get my loan approved... thanks again.
Reviewed March 2, 2022
I am proud to be a part of National Debt Relief. It is a relieve to have the help I need to get rid of this debt. The person I spoke to was great, he answered all my questions and went over everything that I needed to know. He was very throughfall with any questions that I had.
Reviewed March 2, 2022
I’m happy to make the call to get the help that I need it, due to a lack of work and other factors I was late in all my payments, to avoid collections or Delinquent, I choose to Call NDR, I’m happy with the Service they provide me with, now I just have to wait to see if it works good for me and My Future.
Reviewed March 2, 2022
The process was not too bad! It took a little long than I had plan on it taking! I just hope that this will help me clear some debt up and get out of the way. Hope to become debt free and clear and stay clear!
Reviewed March 2, 2022
National Debt Relief is good, so far. They gave me an idea of what would happen if I were to do that over the years, as far as paying on time, and after I signed on, that was when they gave me the full rundown of everything. They explained everything about the fees, versus the other companies who hide little fees here and there. But National Debt Relief should have thoroughly explained everything, as far as that whole aspect of going to debt and getting out of debt.
Reviewed March 1, 2022
I was hesitant about calling for debt relief and now I'm feeling like I can breathe again. The representative I spoke to was excellent. He explained in detail the whole process and answered all my questions. And the amount I'll save is unreal. I should have done this a long time ago. I feel like all my stress over finances is a thing of the past. I can't say just how excited I am to have a new start. Thank you thank you thank you.
Reviewed March 1, 2022
Before my husband passed away we were with National Debt Relief and they helped us and even after his death they helped me with his debt. I am back with them now to help me. I truly believe in this company. I know with their help I will make it.
Reviewed March 1, 2022
The Certified Debt Specialist was Very professional and helpful. He provided several options and explained the pros and cons of each. He did not try to persuade me to make a choice but gave me options to choose from. I highly recommend this service.
Reviewed March 1, 2022
I liked the original representative that I had spoken with at National Debt Relief and felt that they could solve the problem that I was having. They have helped me to get ahold of the creditors. I recommend them to anybody for that reason. I make the payment and they handle all the negotiating. That's really nice. I have about half of my debts taken care of. National Debt Relief has worked fantastic and I'm very happy with what their team has done. They're very helpful and knowledgeable. Anytime I have a question, if they do not know the answer, they will find it. I appreciate that rather than giving me misinformation.
I had a problem with a creditor that I paid off that has been going after my credit. I called National Debt Relief about that recently, and they explained the process and how long it would take before they were able to do anything, or make contact with that creditor, which is 90 days from the time the payment was cleared. They did a good job of, at least, reassuring me that they may be able to do that for a few months. But as soon as that time period is up, that I can call back in and they will handle it. I appreciate their efforts and how they handle things.
Reviewed Feb. 28, 2022
Very smooth and helpful guidance through the process and understanding of what to expect. The person who helped me was very knowledgeable and kind to my situation. I would recommend it to a friend in my similar situation. I was left with a great sense of relief after finishing the process.
Reviewed Feb. 28, 2022
I signed up in December, which was really easy, and they reached out to me not too long ago to let me know that a couple of my debts have been settled. That's exciting and I like it. I can also just log in and go into my account, check my debts and see where they are as far as being settled, and if we've even reached out to them yet. The company and its representatives are on top of everything and they reach out to me via email or phone call and tell me, “Hey, this is what's going on. We've settled this, we're in the process of settling that.” Everybody's been very helpful and really nice and responsive. They are also very knowledgeable and they helped me with answering my questions quickly. They know what they're doing and what they're talking about.
The service has been great, so far. National Debt Relief is working hard to help me with the situation that I'm in, and I appreciate their hard work and effort. I feel a lot less stress because I know that somebody has my back and they're looking out for me. I don't have to deal with creditors calling me, and if they do call me, I just let them know that I'm in a hardship program and that’s that. I don't have to worry about the debt anymore. It's being taken care of.
Reviewed Feb. 27, 2022
The enrollment was pretty easy, and we're roughly 10 months into the program. National Debt Relief contacts us as soon as they have a deal worked out with people I owe money to, so it's getting there. It was news to me, but I ended up getting them to pay taxes on some of the money that was two of my debts where they just took a lump sum. I didn't realize that I have to pay taxes on that money. Apart from that, everything seems to be going good.
Reviewed Feb. 26, 2022
Great service, very respectful and helped with everything I needed help with. Went above and beyond to help me understand. The representative had was very well spoken and made sure that I was assured before moving onto the next step.
Reviewed Feb. 26, 2022
I was the victim of money fraud and in dire need of how to find a solution to tackle the HUGE credit card debt that resulted. Anthony guided me through every aspect of money management and what it means to rethink personal finances. I could not be more grateful for the assistance.
Reviewed Feb. 26, 2022
David was really patient with me and explained everything really well. I feel very confident in getting out of debt. I'm very excited to see how the process works and how it'll help me financially. I've tried a few different options and this seems the best.
Thanks for taking time to mention David while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 26, 2022
The experience has been going well. National Debt Relief already did three settlements for me. I track my progress through my app. I'll tell me the percentage and it breaks down every creditor that I have. I also talk to the reps every now and then. There are times that I can’t make a payment and National Debt Relief has been very flexible with me. I’m trying to get a second chance and they’re helping me out with that. They always explain what's going on.
Reviewed Feb. 26, 2022
The program works pretty good, and I don't have to worry about anything. National Debt Relief does all the negotiating and planning, and very little of it has to come from me. It only took them three months, and they had negotiated settlements and it was pretty much over. They were really good.
Reviewed Feb. 25, 2022
The person that did my consolidation..Tina ** Is the epitome of class And professionalism. She was very nice and very patient and very professional and caring. NDR is lucky to have her. She was very thorough and worked around my schedule schedule which was absolutely vital for my consolidation.
Reviewed Feb. 25, 2022
The signup process was great. The rep was very helpful getting set up and explaining everything, and it went really smooth. Everything has gone really well, and I haven't had an issue yet. I have two of them working on payment now and I'm just waiting on the other one. It's exciting. I log on every once in a while to see when payments are coming out, and just being able to see how they're breaking it down is nice.
Reviewed Feb. 25, 2022
I'm fine working with National Debt Relief. I just wish things would move a little bit quicker. I haven't seen much of a difference other than our credit score has went way down.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Feb. 24, 2022
I felt as though NDR Was very concerned about my financial situation and was willing to help me in any way that they can. Everything was explained to me in very simple terms that I fully Understood. Lenny ** gave me very professional customer service and is an asset to your company. I would definitely recommend your company to my friends. Thank you so much.
Reviewed Feb. 24, 2022
Danny talked me thru the process.. Thank you. I understand the how it works. Was patient and informative on my questions. Which he did answer. Walked me thru all the way to the end. Thank you for all you have done Danny, you're the best.
Reviewed Feb. 24, 2022
I could not believe how understanding and kind my counselor has been. I have never been treated with respect with credit people until now. My dismal situation has an end in view. Great to be able to answer the phone now.
Reviewed Feb. 24, 2022
Orion ** was outstanding. He explained everything professionally. Made me feel extremely comfortable in the process. Brought my stress level down from my ordeal with my credit card debt. Whatever you're paying that man it's not enough. He answered all my questions very clearly. We did have a drop call. He contacted me back immediately. When the signing process clearly 100% professional. This is a lot easier process than I thought it was going to be.
Reviewed Feb. 24, 2022
I have never had to use a debt relief service before so I didn’t know what to expect. From beginning to end, my debt relief counselor, Mary Jane ** was fantastic! She was patient & understanding & answered all of my questions. I just started the program but so far everything has been great!
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Mary Jane gets the recognition they deserve.
Reviewed Feb. 24, 2022
I was very satisfied. Very helpful and understanding. Worked with me to get the process done. Answered my questions with professionalism. Very patient as we worked through the process to make sure everything was completed. Thanks. Made me feel like I made the right decision. I pray I made the right one and this helps me get back on the right path. Thanks again.
Reviewed Feb. 24, 2022
Curtis made this decision very easy. Not proud of my situation but he never made me feel less than. I would recommend this process over consolidating debt. Look forward to being debt free. Life comes with too many surprises and I need to be ready financially.
Reviewed Feb. 24, 2022
Mr ** was a very polite and excellent agent helping me with my very serious financial issues. He explained everything well, helped me through the entire digital journey, gave me phone numbers. etc. Ok, I am happy he saved me a ton of money so now I can buy some of my favorite chocolate bars. That's important as I will be turning 78 next month and hope to pay off my debts before I die, because I have no children to leave them to.
Reviewed Feb. 24, 2022
You have a great guy working with you and your customers. Ed has truly been a great help to me and I would recommend him to anyone. I have just begun this program and am hoping it turns out to be as good for me as Mr. ** has been helpful.
Thanks for taking time to mention Ed while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 24, 2022
I will have questions until the entire indebtedness is totally resolved at some future time. Right now, it's just getting off the ground, so my concern at this time, is how quickly the framework for the resolution is put into place and caused to be in full force and effect.
Reviewed Feb. 24, 2022
I am enjoying National Debt Relief's service very much. They've closed out a few of my accounts, and so far, the customer service has been great. I was going to call them 'cause the last bill that needs to be settled is with Chase bank, and they won't deal with NDR. I forward the mail I get from them and nothing's come of it as of yet. I don't have a plan with them yet. Apart from that, the reps are very professional.
Reviewed Feb. 24, 2022
National Debt Relief is working out fine. They've settled everything except for the last one that I'm working on now. I'll be done with the program at the end of this year. I like that they work with the creditors and get my debt down. I'm disabled and very much a senior, so it has helped me.
Reviewed Feb. 23, 2022
The intake coordinator was very knowledgeable about the service. He was patient and very kind. He made me feel that I had made the right decision and explained how this program will put me back on track to a better financial status. I felt so relieved about my situation after speaking with him. I was not judged for my situation. He let me know that many people need help with financial control. He sets the standards for other intake personnel.
Reviewed Feb. 23, 2022
I am very satisfied with the service I received during my initial call with this company. I want to thank Jeff for the help with understanding the entire process. I look forward to end results! Thank you! Thank you. Thank you.
Reviewed Feb. 23, 2022
The people were very professional and pleasant. The process went very smoothly. If someone is in debt and is struggling as I was they should definitely call to get expert help. You will be very glad you made that call. They got me an amazing deal, over 13,000 owed and a little over 9,000 to pay back without the interest.
Reviewed Feb. 23, 2022
I was delighted with the Experience of applying for Debt Relief. Hamilton was extremely Professional in all aspects. Now I'm waiting to get on with the Program. I have a few Questions and would like to talk with someone. Thank you in advance.
Reviewed Feb. 23, 2022
Michael ** was exceptional to work with. He was patient as I worked on getting the statements they need from my creditors as well as collection agencies. He explained the program and was able to answer any questions I had. He made this an easy process.
Reviewed Feb. 23, 2022
The rep was very nice and kind. She spent a lot of time on the phone with me answering every concern I had. She also told me it would take three years, give or take, and that they could reduce my debt by half. So far, my experience has been fine. On their website app, it allows me to see what payments are being sent and when, and the amount of debt that’s left. The only thing that I would suggest to people is to give it some time. I thought I would be getting notifications right away on all of my accounts, but it took some time for them to reach out to certain creditors.
Reviewed Feb. 23, 2022
NDR has been helpful. They do well with consolidating my loans. They saved me over 50%. I would recommend them.
Reviewed Feb. 22, 2022
I am very satisfied with the level of service Paul ** provided. He communicated clearly, answered my questions and he was very knowledgeable of the program. He took the time to explain the program in full detail. I look forward to getting to the finish line and being debt free!
Reviewed Feb. 22, 2022
I had a good experience with Adam from Turbo Debt he explained everything in detail and explained my options. Then he went thru everything with me about the contracts I was signing. If I had questions he answered them at once.
Reviewed Feb. 22, 2022
Adam ** was very informative and answered all my questions. I look forward to working with you National Debt Relief and being debt free. I'll be sure to let my friends and family know where they can turn for assistance.
Reviewed Feb. 22, 2022
Just wanted to say Thank Y’all for all your Help. Still working out Debt and praying I get through these trying Times with the help of you all. I would definitely recommend National Debt Relief to my family and friends.
Reviewed Feb. 22, 2022
I had a voicemail to call TurboDebt about obtaining a complete debt relief program, since I had over $20K in loan debt. After calling Katie back, she set an appointment for someone to contact me on a certain day and time. That call was preceded by a text letting me know the phone number of the person calling me. At the appointed day/time, I was contacted by Nicholas **, who proceeded to get my debt information. After sending all this info to the Underwriters, about 10 minutes later, they sent back approval to Nick. We went through the process of enrollment in National Debt Relief (NDR), was walked through the required contract signing, and legal provisions. The end.
Nick was extremely professional in his job, and showed customer oriented talent in every process along the way. I have referred my cousin to TurboDebt, and Nicholas **. I am thrilled to finally be able to get these loans to start showing a reduced balance, rather than only gathering more interest. Thank you Nick and TurboDebt for an outstanding experience!
Michael **
Reviewed Feb. 22, 2022
I stopped doing the program with National Debt Relief. I wasn't happy with it. In the beginning, when I did it, they said I didn't qualify for a loan. But six months later, when they could charge me 21% interest, they decided I qualified for it. They charged a bunch of money and I put money in extra, but they took it as their fee instead of paying off one of my debts.
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Feb. 22, 2022
National Debt Relief has great customer service. They were pretty fast in dealing with my account, and everything is going good, so far. They helped me with my debt, and I'm just waiting for the last account to be settled.
Reviewed Feb. 21, 2022
Helped me out big time to get a decent credit rating. Always informed me when they had a settlement, worked with me whenever an issue came up, truly valued the service. On my way to having a good rating, first class all the way. I would recommend NDR to anyone that needs its service.
Reviewed Feb. 21, 2022
Overall experience was good from the beginning of the process and throughout the setup process. Agent was consistent when told he would call back and explained the process in detail. Would recommend this service to friends and family. Thank You.
Reviewed Feb. 21, 2022
My experience was super easy and very informative. I’m excited for this process! Sandy was so helpful and took her time to really explain things to me. I’m ready to get my debt under control and National Debt is going to do that for me!!! Here’s to a brighter future.
Reviewed Feb. 21, 2022
The service has been great. The other places were too complicated, too high and not caring. When I called National Debt Relief, they didn't sound like bill collectors. They cared. I really felt they wanted to help me, so I ended up going with them. I talked to somebody and they took a lot of information and had me get all my information together. I made sure I had all my creditors and which ones I wanted to enroll in the program. Initially, I only enrolled three, but I lost a second job and had to add two more. It was seamless and everything is transparent. I don't use it very often, but I have access to my savings account so I could look at that balance anytime. I just sign on to my account, and it gives me a dashboard where I can see the percentage on the amount of my debt that's resolved and unresolved. I can look at what's in negotiation, if they're in conversation, and things that have yet to be resolved.
I can see it's reducing my debt. I just make sure I have those funds available. When I lost a job, I couldn't even keep my minimum payments to National Debt Relief, but there's this fee that I paid. It has to do with any legal issues that they'll address, and I made sure that was there until I could get back on my feet. It was just such a relief not to have to worry about it. I was overwhelmed and it's why I even contacted NDR. Now, I don't communicate with people on the phone anymore. It's all through the internet. Maybe I'm being too lax, but it's on autopilot. I get statements in my email and that's a reminder for me to go out and look if I want to, but they're taking care of everything. I just have to worry about the rest of my life, and for that red mark that's sitting there, somebody else is handling it.
I don't have to worry about filing bankruptcy because I've done that before and that was not a road I wanted to take at any cost. I don't care what creditors think about me, but I wanted to consciously be responsible for the debt that I incurred. I wanted to pay my portion as much as I was able to, but I needed help. What National Debt Relief is doing more than anything is helping me with those interest fees, and then reducing some of it.
Reviewed Feb. 21, 2022
National Debt Relief's rates are a whole lot better and would have me out of the program a whole lot faster. Their customer service is excellent. I like the response time and the updates on the account. I like how the dashboard lets me know when I'll be done with each account. Looking at things we've done as of right now, it looks like I'll be done by the end of the year though next year sometime was the estimated time. Since it has updated with the new amount that's being paid, one of my scores went up 73 points. When I first started, I was in the low to mid five all across the board. And now with Equifax, I'm at 656, TransUnion at 616, and Experian at 621.
Reviewed Feb. 20, 2022
Mr ** did an outstanding job, explaining in full details the types of financial assistance I qualified for. He also went far and beyond in looking for the best kind of help I could get based on the information I provided him. The best person for the right job, he also gave me further contact information in how to reach you to better assist me in the future if I needed more information or extra help.
Reviewed Feb. 20, 2022
I had trouble getting a return call from Jakeith after the first call. He didn’t return calls or emails. I finally gave up and asked for someone new. I got sent to Brenda **, she was great. She answered my questions, returned my calls and talked me through the entire program. Brenda is a great ambassador for National Ðebt Relief. I will recommend her to anyone in my situation.
Reviewed Feb. 20, 2022
Had a very enlightening talk with our representative Alan. He was very knowledgeable and answered any questions we had. Alan was very helpful, and eased any worries we had going into this. Very optimistic on this working out for my husband and I. Looking forward to being debt free.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Feb. 20, 2022
I was at a financial point where I could in no way handle my situation alone. I reached out to National Debt Relief, was made to feel comfortable and to know that that I had made a good choice. I am looking forward to better days ahead!
Reviewed Feb. 20, 2022
My Rep was completely informative and helpful with all my questions. I so happy that I found you all. I was trying to figure a plan out for financial freedom. I look forward to rebuilding my credit and also learning to save money so that I can have financial freedom and eventually buy a home for my children.
Reviewed Feb. 18, 2022
Great Service for people that are a little in over their heads. And I had a fantastic experience with Sam **. He was so kind and understanding of my situation, and got the best possible program for my financial needs.
Hi Cassandra, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Feb. 18, 2022
Very was great with customer service. It was explained very clear and helpful from the employee. Your company should hire more employees like that who care. The person who help me should be told that he did a great job on help me on phone.
Reviewed Feb. 18, 2022
The representative was very thorough when presenting important details about the debt relief program. He seemed kind and considerate when answering questions. At the end of my telephone meeting, I was happy and thrilled. I felt a sense of relief knowing that in a few years my debt situation could be under control. Happy, warm, outstanding experience!
Reviewed Feb. 18, 2022
Did an amazing job assisting me and made sure I understood the agreement. Took the time to answer all my questions. Very eager for this new journey for myself from all the great reviews I’ve heard about this program. I’m very confident that I’ll be debt free in a matter of time due to all the great qualities of this program. Would definitely recommend National Debt Relief to people.
Reviewed Feb. 18, 2022
The Rep I spoke to was courteous and very friendly. Explained the program in detail. Told me what to expect and what step to take to get started, what to expect and how long it would take to become debt free.
Reviewed Feb. 18, 2022
It was a very informative and great experience, I was hesitant at first but Jacob was so helpful. I look forward to our working relationship and reaching financial freedom. Very glad I made this decision. I am sure this will be one of the best decisions I have made.
Reviewed Feb. 17, 2022
Great customer service. Only note is that rep seemed to be reading from a sales script, i.e. warning about the dangers of debt. I had to keep telling him, "Yes, I know, my debt is overwhelming me and I've been made vulnerable in society by not having emergency cash--that's why I'm calling you." There was no need for the fear-mongering, strict, patronizing, paternal tone. The sale, if you want to call it that, was made.
Also, I'm not stupid. I come from generational poverty, was abandoned by my mother at 18, and was living off of student loans, photo company profits, and other random jobs while in school. I understand people go through debt cycles and tend to screw up their credit again and again, but I was already at a disadvantage when I started out at 18, plus medical emergencies didn't help either.
Again, customer service rep was excellent. Period. I do think he should have listened to me instead of going through what seemed like a script. There was nothing in that phone call that indicated I wasn't going to sign on--so it just felt finger-wagging, paternalistic garbage. Maybe it's just a company thing, I don't know, but it bothered me a bit. Still happy with my rep and he created a sense of trust between me and the NDR, so well done indeed.
Reviewed Feb. 17, 2022
This company was very helpful and accommodating to share information and help me to get my debt all consolidated into one payment... I would recommend them to any of my friends with debt problems! Thank you for all your help and understanding.
Reviewed Feb. 17, 2022
Sebastian ** was very informative with me, explained everything so I understood it well. Answered all my questions, I enjoyed talking with him, I will be recommending National Debt Relief to others in need. I sincerely hope that this debt relief program helps me, I believe that it will.
Reviewed Feb. 17, 2022
It's been an awesome experience so far. I was suspect with this company at first. However, it's been nothing but a blessing for me. I can't wait to see all of my debt settled and paid off completely. I'm more than happy right now.
Reviewed Feb. 17, 2022
I'm just starting with NDR but like the way they help you they explain everything very well. I am very happy that I called. They talk to you like a friend. They go over all the things a couple times to make sure you understand how they work.
Reviewed Feb. 16, 2022
Tyler was exceptional; he explained the rules, laws, etc. very well. He kept in contact with me, but not in a pushy way. I am very glad I called NDR and would gladly recommend this program to anyone. I will be so glad to be out of debt and the NDR program will help relieve some stress and anxiety.
Thanks for taking time to mention Tyler while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 16, 2022
Wow, Olivia ** was so good and so nice and patient with me. She was very thorough and competent and she gave me excellent and professional advice and she understood my situation. The whole process did not take long as long as you have all your financial information handy.
Reviewed Feb. 16, 2022
National Debt Relief was great when discussing my options. They made it clear how the program works and I was set up with a program in 5 days. No upfront costs or fees. Just one monthly payment that is agreed upon with NDR's fees and any other costs built into that payment.
Reviewed Feb. 16, 2022
I was nervous to call for several reasons but Orion made the experience a pleasure! I would recommend NDR to anyone looking to better themselves by starting on the path to a debt free life! I did not feel judged or looked down upon because of my amount of debt. He was very patient with me.
Reviewed Feb. 16, 2022
My agent was very patient and explained all. He review all the contract with me word by word. Also he gave me all the numbers to call if I have any question. Hopefully I will able to pay my debt and have again a normal life.
Reviewed Feb. 16, 2022
I was very impressed with the service. All of my questions were answered. My credit relief counselor went through all the forms with me from beginning to end. The response for help was immediately. I would recommend National Debt Relief to anyone that need the help.
Reviewed Feb. 15, 2022
I signed those papers but I changed my mind. I cannot join you at this time. The woman didn't call me back.. No one is answering the phone for customer service. I really need some help. I know I have written where is someone to help me? I need to talk to someone right away..
We’re sorry, it sounds like we missed the mark this time. Your happiness is our number one priority, and we’d like to make this right. A member of our team will be reaching out shortly, and you can also call us directly at 888-660-7427.
Reviewed Feb. 15, 2022
Nathan was very helpful and read the contract to me. Very nice to talk to and he knew what to say to you. He didn’t rush me told me to take my time. My experience was very good. Told me to call if I had any questions and gave the numbers
Reviewed Feb. 15, 2022
Sam was very helpful and walked me thru it. I appreciate the help and look forward to being out of debt sooner rather than later. This seems like a good company and will help be get out of debt. I look forward to being debt free.
Reviewed Feb. 15, 2022
I had a very good experience, the sales associate was very helpful and guided me every step of the way. Although he did talk a little fast, he was very thorough. I believe I made the right decision and hope I am debt free soon. Very thankful I found this corporation.
Reviewed Feb. 14, 2022
Jamie the woman I talked to was very helpful in helping understand the terms of the agreement. She was very friendly and knowledgeable in her understanding of what I was questioning, I was very pleased with her interaction with me.
Reviewed Feb. 14, 2022
Made me feel somewhat better, was informative, reassuring. Comfort me in helping me make my decision to continue with you all. I am going to give them my best shot and blessing that you all will help me to accomplish my desire to be debt-free.
Reviewed Feb. 14, 2022
James was very helpful in explaining the program and addressing any concerns that I had. He assured me that the program would be in my best interest and they handle contacting my creditors. I thinks I will be satisfied with this service.
Reviewed Feb. 14, 2022
Hamilton was a courteous agent from the beginning. He was confident & adept with the information he provided. He was concise, patient & knowledgeable. I would hire him to represent my company. I am technologically challenged and this man showed a trait rarely seen these days; patience.
Reviewed Feb. 12, 2022
Very informative. Chris was nice and very helpful in making the decision to use National Debt Relief. I be look forward to this program working to help me become debt free and I will refer a friend. The information I have received from National Debt Relief has been very helpful.
Reviewed Feb. 12, 2022
The customer service was above and beyond! I was reluctant and nervous but Andre ** was so helpful, supportive, kind and made this process so easy! I’m so glad that I decided to go forward despite my fears and I’m so grateful for this company!
Thanks for leaving a review and mentioning our agent Andre. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Feb. 12, 2022
I’m pleased with the service that I had, everything was explained very well, I would tell people about National Debt Relief, I will be able to sleep knowing that my debts will be paid off sooner, the peace of mind knowing that it will work out.
Reviewed Feb. 12, 2022
Have used them in the past and that experience made me call them again. Colin **, a representative, made my experience much more helpful and not feel at all humiliated by this process. He went above and beyond and was very thorough and very pleasant to talk to through a typically embarrassing process.
Reviewed Feb. 12, 2022
The specialist I worked with was very understanding and completely professional. Really knows how to help you achieve the relief from a bad financial situation you may have found yourself in. The program sounds great, and I’m anxious to get started. I’ve read reviews, and this is the company you want helping you reduce your debt.
Reviewed Feb. 12, 2022
Customer representative was very excellent. I will recommend National Debt Relief for anyone who wants to be out of debt. Patient and time with customers are 100%. I will keep on working with you guys even for any future circumstances, thank you.
Reviewed Feb. 12, 2022
Feel lied to about payments. Kristin ** quoted me $242 month for my debts; today I see charged $252*. Why is this? Monthly charges expected $242 per month to pay off debt. Please advise ASAP. KRISTIN ** is my representative. Again I need a response ASAP. I NEED TO UNDERSTAND WHY CHARGE $20 higher than quoted.
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible experience. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Feb. 12, 2022
Today I called in reference to a debit that I had added. The operator that I spoke with was helpful and explained that I would have to wait for the fake draft to occur and then I could find out how much my draft was actually going to be. He told me I should expect a call from them Monday to go over everything.
Reviewed Feb. 11, 2022
Awesome. To start feel good about resolving my debt issue....I’m a man of few words ..though very knowledgeable folks about your chose to pay off debt. And stay debt free..Just awesome and a sense of relief. A real debt load of worry off the shoulders….Awesome.
Reviewed Feb. 11, 2022
Charles is very helpful. He explained every detail of the process to become debt free. He encourage me to ask question if some item that I don't understand, he guide me thru the process of qualifying me to the program of debt relief. Very happy to the outcome of the process, highly recommended to a friend. Thank you.
Reviewed Feb. 11, 2022
I have been under so much stress And I’m under a doctor's care, this was great for me. Thank you, can’t wait till it’s all complete. The agent was very polite and helpful and he made it very understandable.
Reviewed Feb. 11, 2022
I had an agent, Kathryn, who was absolutely the best person I've dealt with in customer service in 10 years or more! She walked me through EVERY Step of the process and was an absolute delight to chat with!! She literally saved my life with her expertise and her help with my financial problems! I thought I had no option left on the planet for me but she reassured me and sure enough, she forecasted a huge amount in savings for me with this program!! I have hope again!! Thank you, Kathryn!! And your agency!!
Reviewed Feb. 11, 2022
Service was good. Hope everything else goes well. Hope everything goes well the next 42 months as well. But overall it was a great experience… I do want to thank you for all your help and hope we have a great future.
Reviewed Feb. 10, 2022
The people I have talked to are very friendly and supportive! Thanks for the professional attitude. I have received answers to all of my questions and understand what was being said to me. Thanks for everything! I was made to feel comfortable for all of my issues.
Reviewed Feb. 10, 2022
Borris is absolutely amazing and gave me all the answers I needed to take the right step into financial recovery. I was hesitant at first but there was no hesitation in giving me all the info I needed. I believe I am going to come out of this with so much relief, thanks again!
Reviewed Feb. 10, 2022
Every question I had was answered with great explanation. Alex was very friendly and helped me feel comfortable in what I was signing up for. I had been referred by a family member and am very glad to have gone thru with it.
Thanks for leaving a review and mentioning our agent Alex. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Feb. 10, 2022
I can't really review the company in general as I just enrolled with them. However, the gal Kristen that I talked to on the phone for almost 2 hours was so sweet, understanding, and helpful. She answered all my questions and helped me understand exactly what was involved. Life and the pandemic has hit hard and I really was struggling and starting to get overwhelmed and worried. Now I feel like I can breathe again and get my life back on the right track.
Reviewed Feb. 10, 2022
The NDR staff made the step by step process very easy to understand. The staff were very patient. All of the inquiries via email were answered promptly. The NDR staff was very a professional staff to work with. It was a very good experience.
Reviewed Feb. 9, 2022
I was nervous at first, but, Ryan ** was so calm and easygoing that he put my right at ease. He explained everything so I was able to understand completely. He was also able to help me save some money as well. A job very well done. Thank you.
Reviewed Feb. 9, 2022
Kristen was absolutely the best. Made it very easy to make this happen. She walked me through the process and let me make my own decisions about getting started in my journey to debt relief. I look forward to being debt free.
Reviewed Feb. 9, 2022
Support was great. Ameen was awesome to work with. He explained everything to me, to make the process simple and easy to understand! He was very nice and pleasant on the phone and walked me through everything! Thank you for your assistance!
Reviewed Feb. 9, 2022
Needing financial help causes a lot of mental stress but it was a great and fast process to have assistance from National Debt Relief to put back some ease to the mind and get back on track with life. On the way to being debt-free and having my freedom back again.
Reviewed Feb. 8, 2022
I contacted National Debt Relief to assist me in managing my credit card debt. I must say that I was very pleased with their professionalism. I am definitely happy to work with them during this difficult time in my life.
Reviewed Feb. 8, 2022
The application process was so easy. Just a few calls and emails and on my way to being debt-free. Salvatore was so nice and explained everything so that I could understand. He was easy to talk to and understood my situation. I would recommend him and National Debt Relief to anyone who feels overwhelmed by their debt.
Reviewed Feb. 8, 2022
The NDR representative was very informative & understanding of my debt situation. He was patient with me as I had many questions & concerns on how to proceed with resolving my debt. He walked me through the process & application. I was impressed!
Reviewed Feb. 8, 2022
All of the representatives that I have talked with have been extremely professional and courteous. I am very satisfied with the information and assistance they have provided. They were able to explain all the options in a manner that I was felt very confident making my decision.
Reviewed Feb. 8, 2022
I had a wonderful experience. They fixed my problem quickly with politeness. I would recommend this company to anyone looking for help. Instead of filing for bankruptcy and ruining your credit let national debt relief help you. It's the best thing that I did.
Reviewed Feb. 8, 2022
The agent I worked with, Jeremy **, was very professional and friendly. He made the process easy to understand and made me feel comfortable asking questions for clarity. I have a piece of mind now knowing that I am working towards financial freedom and there is a light at the end of the tunnel.
Reviewed Feb. 6, 2022
I felt like I was being saved, National debt relief cares and does everything they can to help you during your hardship!! They keep you updated and check up on you on how you're doing. Give you tips on what you should do during your bounce back like save money.
Reviewed Feb. 6, 2022
She was an Absolutely wonderful and helpful representative! I was clueless and she was very informative. I have no further critiques and believe this is a great service. Thank you so much. I very much appreciate it! I will definitely recommend this to others in the future.
Reviewed Feb. 5, 2022
Exceptional performance and quality with assistance in enrollment into NDR program. Went over all paperwork and explained what was required as well as needed for program. Double verified, making sure I understood what I was signing up for, made sure I could afford monthly payments as per contract...
Reviewed Feb. 5, 2022
The representative was very informative and helpful. I am glad I decided to contact National Debt Relief. I had so many credit cards and was getting unable to make the monthly payments. Now with Debt Relief help I don't have to worry.
Reviewed Feb. 5, 2022
Wonderful experience from start, I am just starting my journey with NDR but I can tell that the company cares for its clients. And that they want to make a difference in our lives. I am looking forward to getting the help I have needed for years.
Reviewed Feb. 5, 2022
I was so relieved to be referred to NDR. After the unexpected passing of my husband, who was also the primary earner in the household, I quickly fell behind in credit card payments and couldn’t find a solution. NDR is not only helping me to avoid bankruptcy, but it’s also repairing my credit with affordable monthly payments and working with my creditors to lower my debt so that I can actually see an end in sight. Thank you so much, NDR! Timothy ** was seriously a godsend! He was patient and explained everything I needed to know in detail. I feel like I can breathe again. Thank you so much for the services your provide!
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Feb. 5, 2022
Jeremy was very nice on the phone and knowledgeable of the options available to me. Would recommend to anyone. Hopefully this is the page I needed to turn in order to get my life back in order. I hope to be debt free in 4 years.
Reviewed Feb. 5, 2022
Well my experience first signing up I was hesitant because I’d thought there would be something I wouldn’t be able to see. But actually you guys really help us that have debts that keep piling and piling that it gets so stressing because even tho you try to save we can’t. And National Debt Relief really did help me with this start of a new journey. Thank you.
Reviewed Feb. 5, 2022
Had a very good experience and our case handler William ** was extremely helpful and very knowledgeable of all aspects of contract. Only negative I have is the length of time it took for the whole process. Process took over two hours from start to finish.
Reviewed Feb. 5, 2022
treated with such respect and kindness. The process was explained so that I understood everything clearly. I appreciated the patience shown me.
Thanks for taking time to mention Yves while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 4, 2022
Stacey was very understanding, explained everything to me and was very patient with me. She figured out and went through my bills. I was very thankful and I did appreciate her helping me to understand. I do hope everything works out for the best.
Reviewed Feb. 4, 2022
They did a great job with helping us understand everything and working with us to get a good plan in place. Very polite and answered any questions we had as well. Would recommend them to anyone. I would use them again if was to be needed.
Reviewed Feb. 4, 2022
Thank You Manny and everyone at NDR for making the debt consolidation process easy and painless. Everyone was helpful and professional. No one made me feel bad for being in the financial situation we are in. Everything was explained and my questions were answered.
Reviewed Feb. 4, 2022
I felt so heard and helped by James **. He was calming and supportive while helping me understand everything I needed to do and my next steps. I really appreciate all of the help that I got and will continue to get.
Thanks for taking time to mention James while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 4, 2022
The agent, Hamilton was kind, professional, informative, understanding, very patient with me, during the process to help me in the right direction to a better, less stressful life. Hamilton would answer my questions, in a professional way, He Helped me understand the rut I was in, and this was the right direction, Thank you and GOD BLESS YOU. JS
Reviewed Feb. 4, 2022
Yes, ms ** was very nice and very helpful. l definitely would recommend my friends, my customers and others, thanks for everything. Keep up the good work especially during these times of the pandemic. Thanks again for your help and I will be talking with my clients about the National Debt Relief program.
Reviewed Feb. 4, 2022
Just would like to say THANK YOU.... Wonderful experience to be able to unload my frustration and confusing financial dilemma. Nathan was so professional and explained in great detail how I am able to get things on track to go forward and start saving money instead of being stagnate in interests.
Reviewed Feb. 4, 2022
I spoke with Joel and he was as nice as any person I have spoken with. He answered any & all questions & answers pleasingly. I would highly recommend Joel to assist anyone with any questions! Joel made sure he answered all my questions. I was very pleased with my service!
Reviewed Feb. 3, 2022
After being on the phone with NDR for an hour. It really seemed like 10 minutes. I got crystal clear information, engaged Operator who answered everything I could think of asking. Really glad I took the time to do this to better my life.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Feb. 3, 2022
Chandler was great and very helpful with everything. He explained everything well and was very friendly. He is the reason I decided to do this because he made me feel comfortable and non ashamed. I look forward to being debt free.
Reviewed Feb. 3, 2022
My experience with Dwayne ** was very professional and efficient, he had all the answers and was very courteous, I think the overall documentation and disclosure material review was long but again the experience was made easy by Dwayne **.
Reviewed Feb. 3, 2022
I really needed help with my financial debt depression and NDR came and help a lot of my debt depression. This I recommend for all who read this post that if you are in a serious financial debt try NDR out. You will see a huge difference in your financial debt.
Reviewed Feb. 3, 2022
You have surpassed my expectations. Follow up has been amazing. I will most definitely refer your company to anyone I know with the same needs. Peace of mind and getting on with life is what it is all about. Sincerely Leonard **. Arizona. The agent I dealt with was so professional and kind, I appreciate all her services.
Reviewed Feb. 3, 2022
The stress I felt before I spoke with Curtis was huge and I felt so much better afterwards. Curtis was very professional and I have hope again. If you are feeling those stress, make the call and get the help you need!
Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Curtis gets the recognition they deserve.
Reviewed Feb. 3, 2022
Elise was so helpful and explained everything very clearly. She made me feel like she really cared and wanted to help me. She kept me well informed every step of the process, answered all my questions and listened to all my concerns.
Reviewed Feb. 3, 2022
Sandy was amazing! She answered questions and gave me valuable information I was not aware of. I felt like a giant weight was lifted from my shoulders. The ease of e-signing was appreciated. Thank you Sandy for your excellent service. I have one reason for not giving 5 stars. The wait time is understandably long so a different recording while on hold would be welcoming.
Reviewed Feb. 3, 2022
Contacting National Debt Relief was the one of the BEST decision I have made in 2022! The representative Michael was extremely helpful and professional explaining and putting together a plan that best accommodated my needs. He was precise, clear and effective in making the entire process completely smooth.
Thanks for taking time to mention Michael while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Feb. 2, 2022
Last year was difficult. Left a job I was at for 7 years and started my own Handyman Business. Became deeper into debt than I could have imagined. I kept thinking I would/could dig myself out and back on solid ground…. It wasn’t working and only getting worse. Now that Edwin from National Debt Relief helped me out…. I know that there’s a light at the end of the tunnel - and it’s not a train! Everything is going work out ok.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Feb. 2, 2022
I was overwhelmed with credit debt so I decided to take action and Danny helped me out. Thanks. I will definitely refer friend to National Debit Relief. I hope my journey in this program can fix my situation and help my future goals out.
Reviewed Feb. 2, 2022
I was being help tremendously. Customer service was good. They were very helpful. I got all the information I wanted with Christian. He was doing a good job explaining everything to me and guide me towards the best service for my needs.
Reviewed Feb. 2, 2022
I was in despair and drowning in my debt. The evening the associate of NDR called me I already lost hope and accepted I could not pay my bills. Sleep was the only thing I could do to heal my pain. Then Chris called me and explained to me to not lose hope, explaining to me with the most courtesy how he could help me. After the process I feel much better knowing there is a way out of debt. It is with NDR. Thank you National Debt Relief for helping me and putting a smile on my face.
Hi Nicholas, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Feb. 2, 2022
I am very satisfied so far. When I signed up the rep told me it would take about 2 years. I started in June. I have already seen some great progress. I would recommend to anyone!! Everyone should try if they are in need of help.
Reviewed Feb. 1, 2022
I received exceptional service from my customer services professional (Orion **). He lead me through the process and explained everything to me thoroughly. Debt is an embarrassing thing to find yourself in but Mr. ** treated me with dignity and respect. I am happy to finally have a plan of action to get myself out of debt and appreciate the weight of burden being lifted.
Reviewed Feb. 1, 2022
The agent who attended to me, Kim ** has been courteous and polite throughout the whole process. She is kind and very patient with me. I feel more relieved and less anxious now that I have finally accomplished my NDR enrollment. I want to give Kim ** a two thumbs up for helping me out.
Reviewed Feb. 1, 2022
Robert spent three hours with me explaining the program toughly. He was courgal and had my interest at heart. He walked through all the steps. I am looking forward to be debt free. I really appreciated his knowledge about debt relief.
Reviewed Feb. 1, 2022
I entered their debt relief program, I did it for over 3-1/2 years. They take extremely long to negotiate your accounts, their fees are very high and when you want to finish the program good luck in getting them to stop the process, I had to call endless times and was for months trying to get them to end me from the program. Bad experience for me, and I would not recommend them.
It sounds like your experience was less than ideal. We always strive for excellent client experiences – is there any way we can make this right? We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Feb. 1, 2022
Went through the plan too quickly. Barely had time to go from one thing to the next. After reading over the agreement. I wish to cancel. I am hereby requesting National Debt Relief to please cancel my transaction that was dated 01/31/2022. Brenda **
We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 31, 2022
Had to have info repeated trying to understand just what I was getting into. I need to know exactly what I was doing, step by step. I am used to paying my bills on time or early, not used to not paying my bills. I really don't want to get into trouble for not paying. Hard to accept.
Reviewed Jan. 31, 2022
Within a few minutes I was able to learn the difference between loan consolidation and your programs that fit just what I looking for! The agent was excellent and explained everything until it was understood and clear, I'm looking forward to doing business with NDR.
Reviewed Jan. 30, 2022
Rochelle made the process easy. She explained how the plans work and answered my questions. I did not feel like I was being rushed through the process. She was very polite and very knowledgeable of the plan. She made a difficult and embarrassing situation feel like I am doing something positive.
Thanks for leaving a review and mentioning our agent Rochelle. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Jan. 30, 2022
The experience with the representative was excellent, he answered all our questions and make it easy to understand what was going to happen and what steps I needed to do. I would recommend them as your first step in helping you with your debt relief.
Reviewed Jan. 30, 2022
I have to say my experience was excellent, I couldn't have imagine it would be that nice. I never thought I would try to get out of debt, I'm so glad I decided to. Everything is coming together like I want it to.
Hi Kimberly, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Jan. 30, 2022
Samuel ** did a good job in explaining and helping me understand everything that I should know about NDR. Although it took hours but it is worth the wait. Thank you very much. Now I am stress-free. Thanks to his manager too.
Reviewed Jan. 29, 2022
My experience with NDR was amazing! The whole process was extremely easy and I got the help that I needed. Everything was explained very well and was a super easy process. Lamell ** was of extreme help and I would recommend him to help any client!
Reviewed Jan. 29, 2022
Ray was beyond professional. I had been rejected by another company, however, Ray listened to me and my situation and was able to help. I am so grateful! I hope he's able to see my review, he deserves the recognition! Thanks Ray!
Reviewed Jan. 29, 2022
I had a question about the service. Four calls all told me I wasn't calling during business hours. I was. This was the first day of the plan. This is not a great first impression. I'm already nervous about the service.
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and we’re truly sorry to hear this. A member of our team will be contacting you directly to review your experience and better understand this specific situation. If you prefer, you can also call us directly at 888-660-7427.
Reviewed Jan. 29, 2022
The customer service rep I spoke to, answered all my questions and was very helpful and helping me save money. Payments are reasonable & I can live free from worry. I wish I had known it a long time ago! I can live again.
Reviewed Jan. 29, 2022
Very professional and responsive to my concerns and questions. I’ve never had financial problems before and was embarrassed to ask for help. Should have done so a year ago. Thank you for giving me a path to recovery. I highly recommend you.
Reviewed Jan. 29, 2022
John was very helpful in the fact that he never heard of the company I was enrolled in (I canceled today). He said that NDR program usually gets my credit reduced to 40-50%. And that because of me having a different company working on the same things, that it will be easier for them to complete my bad debt. I would recommend to everybody.
Reviewed Jan. 28, 2022
Edwin was very patient with me since I have been busy with work. He followed through on each appointment and helped explain everything. He was friendly and ensured I got every information needed. The process was quick and efficient. Thank you for helping me!
Thanks for taking time to mention Edwin while leaving this great feedback. Our clients are the reason that we do what we do!
Reviewed Jan. 28, 2022
Lady always called me back she was very helpful and informative. She went above and beyond to help me. She was very patient when I didn't understand what she was saying. She made sure but I knew what I was signing up for.
Reviewed Jan. 28, 2022
The entire experience was great! I'll be debt free in 2 1/2 years & my credit score will be above 700. Payments are reasonable & I can live free from worry. I wish I had known it a long time ago! I can live again.
Hi Craig, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Jan. 27, 2022
I have a great experience and got what I needed from Daniel **. He was very informative and helpful with anything I needed. He walked me through every step and explained things very well so I could understand. I am so please with everything and he got me approved so quickly.
Reviewed Jan. 27, 2022
So far everything is Great. Everyone has been Professional and helpful, From the initial start to the customer service center. All the information is easy to read and the customer service center answered any remaining questions I had at the time. Looking forward to a good outcome as the program moves forward.
Reviewed Jan. 27, 2022
Awesome customer service and great knowledge on exactly the help I needed. Made me feel like I was cared about. Would recommend to anyone. This is where you go when you're fixing your credit. 5 stars across the board. I thought I was lost when it came to my debt and my credit but today I know my future looks bright.
Reviewed Jan. 27, 2022
Best decision I ever made. Quick, easy process. Very helpful for me and my family. Danny is very knowledgeable and made everything very easy over the phone. Would highly recommend if you need some help getting out of debt very fast.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Jan. 27, 2022
Eli was extremely helpful in the whole process. I am looking forward to getting all my debt knocked out so I can have a peace of mind. I am so happy knowing that there is light at the end of the tunnel. Just knowing that I can really live life after all of this is amazing.
Reviewed Jan. 27, 2022
I was so stressed about the amount of debt I got myself into. Working with National Debt Relief was easy, everyone was very helpful and I'm seeing light at the end of the tunnel. Thank you so much for never making me feel ashamed of the debt I got myself into. It was a tough lesson, but I'll never get into that situation again.
Reviewed Jan. 27, 2022
Awesome experience! They are so helpful and so nice and made me feel like my feelings do matter! Yves is such a awesome person and the rest of the team!! I thank you all for a wonderful experience when I was so nervous!
Reviewed Jan. 27, 2022
My experience was definitely Friendly, optimistic, knowledgeable, patient, Easy to work with, allowed me time to retrieve all necessary information to assure me the best contract that would help alleviate any more burden on my financial income and dispersal of appropriate funds.
Reviewed Jan. 27, 2022
I’ve had a good experience with the rep from National Debt Relief. I’m still working with them and my credit score has gone up, so it's been fine.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 26, 2022
I was lucky to have Sandy as the person that explained to me the process and the benefits, peace of mind, among others. She was very thorough and patient. She clarified my doubts and put me at ease. I am looking forward in getting my financial freedom. Thanks, Sandy and NDR.
Reviewed Jan. 26, 2022
William was very professional and explained everything very clearly. He was able to answer all my questions. I felt the stress lift my shoulders when he informed me that he would be able to help me get out of debt.
Reviewed Jan. 26, 2022
Jay was very helpful and thorough when explaining everything to me. He was also very reassuring and asked several times if I had any questions and he answered the questions I did have. I already feel a sense of relief.
Reviewed Jan. 26, 2022
Very happy with the results of NDR results. Couldn’t have done it on my own. Thank you for all your work and dedication to resolving my debts. If anyone has any doubts about the validity of National Debt Relief put your concerns aside.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Jan. 26, 2022
I was SO PLEASED with process! We are thankful to get the help we needed to get on top of our debt! We look forward to completing the program.... Theresa was professional, yet friendly & patient with my questions. I FEEL SO MUCH MORE COMFORTABLE than I anticipated!! I can't wait to compete the program knowing I will be in a much better financial situation including saving us money! So important since we are both on fixed incomes!
Reviewed Jan. 26, 2022
Rachel H. was warm and friendly. She made me feel comfortable and eased my fears or concerns. She is the reason I am using your service. She explained everything thoroughly and I was amazed by her patience and kindness. I’m grateful for her.
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