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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 51 Reviews 9635 - 9835
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 15, 2022

    The folks at National Debt Relief are by far the best client care I have ever received. They moved fast and answered all my many questions and hesitancies. They were very warm, caring and made me feel like my situation wasn't something so terrible. It gave me instant hope and I slept like a baby!

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    PriceStaffBilling

    Reviewed April 15, 2022

    Very pleased with the help that I received! I feel so relieved to have an answer to my financial stress! I am very thankful that I found National Debt Relief! I am happy that I was able to get an affordable payment and get out from under the debt.

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    Customer ServicePriceStaffRatesResolutionHonesty & Transparency

    Reviewed April 15, 2022

    The first person I talked to misled me a little bit. But when I got in touch with them and had her supervisor call me back, and I explained the whole situation to her, she addressed the issues and everything has been smooth since then. If I need something or if I have something that I need to be addressed, I send them a message on their web page, and they get right back to me. There was one hiccup, but they addressed it. Their program has been very good. The negotiated prices are also a lot better than what they were. They've resolved four of the accounts that I've got. I've got three more that are still active. But once I build up more cash in the National Debt Relief account, I'm sure those three active accounts will be taken care of.

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    StaffBilling

    Reviewed April 14, 2022

    Helpful and friendly agent. Was able to greatly help me condense and reduce my bills in a hard time after losing my parents and job and housing and no I can move on and get back on the horse and succeed in life again.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Staff

    Reviewed April 14, 2022

    Very professional and caring. Lady went out of her way to help me with my problem. I hope this takes care of my problems and I can sleep tonight finally. All was explained to me in great detail and if I had questions I was told to ask at any time.

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    Verified purchase
    Customer ServicePriceStaffBillingRatesFollow-Through

    Reviewed April 14, 2022

    National Debt Relief's service is good. The program is easy and manageable. They're doing what they said they would do and it doesn't require a lot of back and forth. When a settlement comes through, they send it to me in an email or a text. I approve it and we move on. I got in touch with the negotiators once or twice and they were all very helpful. Everything went smoothly.

    To keep track of my progress, I log in and check it out. The toughest part is remembering my password. On the whole, this program has done everything I expected it to do and it has worked well. I'm nearing the end of the program so there's not too much longer before we’re good to go. National Debt Relief was able to put me in a position where I could consolidate a lot of debt and get it all knocked out in one easy payment. I would highly recommend them. It's so hard to do anything in life right now with the way everything's going in our country as far as pricing and inflation. If you got that nagging stuff pulling you down and your credit, it's definitely worth it to go with the company and get those credits knocked out.

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    Verified purchase
    Staff

    Reviewed April 13, 2022

    JP was really kind, throughout the process. Did a great job explaining why this was a good decision for us. Really hoping this helps us turn the corner in our lives. This was a big step and a little scary and he was really helpful and patient.

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    Verified purchase
    Staff

    Reviewed April 13, 2022

    I would definitely recommend friends and family to this company. We dealt with Casey, who was very supportive and helpful with all of the information he gave us and helping us through the entire process step by step, and also explaining things thoroughly. He was very pleasant and friendly, definitely an asset to the company. Sincerely James and Cathy **

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    Staff

    Reviewed April 13, 2022

    Roger was so friendly and helpful. It took about an hour to get the ball rolling but I will be glad when it is done. I have talked with other debt consolidation companies and felt I couldn't trust them the way I felt I could trust National Debt Relief

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 13, 2022

    Duane went over every detail so it was easy for me to understand. He was so very helpful in figuring out what I could do to relieve some stress in my life and not feel like I failed myself. As embarrassing as it was to have to make this call I am very grateful that I did.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase

    Reviewed April 13, 2022

    My experience with NDR was better than I expected. I would recommend them to anyone. I don’t have anything else to say, except they were easy to deal with. I would use their service again if needed. Their service was extraordinary.

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    Verified purchase
    Staff

    Reviewed April 13, 2022

    Tara ** helped us resolve a lot of our debt! We are a young couple and have two kids, she was very understanding and happy to help us with our crazy chaotic life and we appreciate her making us feel relieved with our kids talking in the background. She is very professional and personal and was so very happy to help us! Thank you so much for all your patience and hard work. You're amazing at what you do!

    Sincerely,

    The Florida Family!

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    PriceStaff

    Reviewed April 13, 2022

    I was impressed with the rep's sense of ownership, like trying to help and to provide the time needed to go through this whole process. The enrollment process was stressful, but it went okay eventually. National Debt Relief is working okay. But it's still kind of expensive and the negotiation is not to my desired negotiation.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed April 12, 2022

    I had applied for a loan to consolidate my debts, then was referred to National Debt Relief. I was taken through the process by the officer who spoke to me on phone. He was patient with me even when I seemed not to understand some of the processes. I already feel a Relief as I await the first transaction in 15 days.

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    Verified purchase
    Staff

    Reviewed April 12, 2022

    Super easy to enroll and this program helps a lot. The person helping me explained from beginning to end how the program works. The person also asked simple questions to see if the program fits, before administering the full application. Thanks for your assitance.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 12, 2022

    Brittney was the one that walked me thru each step so that I had a clear understanding of how this would work. Did it very quickly and I'm so grateful I made this decision. Brittney thank you so much for your help.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Brittney. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2022

    Mr. ** was very attentive and very patient explaining everything to me. He is an excellent professional. Thank you for the excellent service!! They communicated quickly and in a single call everything was concrete. I would definitely recommend them. Thank you so much!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 12, 2022

    The phone and online transactions were very thoroughly explained by the agent. My questions were quickly and completely answered to my satisfaction. The online presented documentation was clear and concise. Having researched other options, including Bankruptcy, National Debt Relief's process became my best choice.

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    StaffLoan Process

    Reviewed April 12, 2022

    They are very easy to work with and supportive. I got into some bad loans and they are helping me resolve them. They are very considerate and understanding of my situation. When I had questions they always helped me. They go over every detail of their program.

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    Verified purchase
    Staff

    Reviewed April 12, 2022

    They have really saved me! They gave me the relief I needed and helped me get peace of mind! They were very friendly and professional! I recommend them to anyone struggling with any kind of debt. They can help you get free of the stress and the struggle!

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    Verified purchase
    Customer ServiceTechPriceStaffBillingRates

    Reviewed April 12, 2022

    I called up National Debt Relief and within an hour and a half, the rep had all of my specific situations documented and let me know how everything was gonna go. It was great. There was one experience where I had to call them back for a couple of additional credit items that I wanted to add to my total balance. It was a really simple process and they added it. It was no big deal.

    National Debt Relief has given me a little bit of peace of mind that I know my accounts are being taken care of and I'm not paying crazy interest fees. But the monthly bill amount is still the same. They moved the debt that I currently have over to the other company that they work with to take care of the longer stuff. But they are helping me out in terms of the interest. It went from $50,000 worth of debt down to $25,000. So the long term benefits are outweighing the short term.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 11, 2022

    National Debt Relief is by far the best in the entire country and I am thankful for their help! I did not know where to go or who to turn to, until I received a Godsend call from National Debt Relief a few weeks back ago. If you need to consolidate payments, then National Debt Relief is who you should reach out to for assistance.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2022

    They take the debt that is unsecured and they assist in helping you negotiate a settlement. So I've had some settlements come through that we agreed on and they're paying those off. They have money accumulating in escrow and I'm eliminating debt a little at a time. So my score is climbing as a result of that. It's a worthwhile investment. I check in with my account every once in a while. I have the online portal and then if I’m in question or need of an answer, I pick up the phone and call. I'm given an opportunity to see myself reaching the destination of being debt free, and then at the same time recognizing what missteps I made to get to where I was, and coming out of it through this assistance is a good support. It allows me to reflect, and I'm seeing light at the end of the tunnel.

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    Verified purchase
    Staff

    Reviewed April 10, 2022

    The gentleman that helped me was amazing, answered all my questions and set my mind at ease. He had knowledge of everything and could answer my questions with ease. He explained everything in a way that I would understand. Thanks Jeremy!!

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    Verified purchase
    Staff

    Reviewed April 10, 2022

    Initial consultation and application was very professional and thorough, no judgment. I felt comfortable and good about my decisions and I was walked through the entire process, including the fine print. The options presented were very tolerable for my situation and I feel strongly that I will be successful. Very happy I made the inquiry.

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    Verified purchase

    Reviewed April 10, 2022

    Was a lengthy process but worthwhile and brought me to a better situation. Gives me the encouragement to want to save money to pay off this debt to NDR too and learn a lesson from this. Do want to share this experience with someone else in the same predicament.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2022

    Spoke to Dean. He was very nice and informative. Answered all the questions and was very helpful. Told me if I had any more questions to please call him. I was very pleased. I would recommend Dean in a heartbeat. I hope this all helps me.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Dean while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase

    Reviewed April 10, 2022

    So far, I've done pretty good with the program. But they have not kept me abreast lately. They've done quite a bit. In some cases, they did a little better than I thought they would do. I'm able to at least survive a little better because of National Debt Relief.

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    Verified purchase

    Reviewed April 9, 2022

    I really appreciated that Brian took the time to make sure that I understood the program and encouraged me to ask questions along the way. I also appreciated his willingness to gather as much information as possible and that I did not feel judged along the way.

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    Verified purchase
    Staff

    Reviewed April 9, 2022

    This is the best. Melissa was very helpful. Put my mind at ease and made everything so simple. Most concerning people I have dealt with a long time. Highly recommend this program for anyone that is struggling and needing help.

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    StaffHonesty & Transparency

    Reviewed April 9, 2022

    The NDR team explained several outcomes with our finances and help us with the best route to financial freedom. It was a tough decision but NDR was very understanding and honest. They made sure we understood why and how the process works.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 9, 2022

    My experience was great Oscar explain me everything he give me an excellent customer service, he took the time to explain me all my doubts and the plan that you offer me is going to be so helpful for me thank you so much for all your help

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 9, 2022

    The process was very thorough, which was great because it was new to me and it could be overwhelming and very fearful. They relieved all of my fears. They answered any questions that I had, which was great. They made it so easy for me to get into the program. I still have one debt that's outstanding. I wanted to see about getting that accelerated and get the negotiation moving on that. They informed me of what I needed to do and walked me through that. It was super helpful. Everything is great. But a little bit more insight into the negotiation process would be helpful. When my first two credit cards had gotten the negotiation process done and I got the call saying that an offer was received, I wasn't expecting it at that time. So I didn't really want to know the information as fast as I do now. Now, I want to be done, and that unknown part of where they are in that negotiation process is a little bit frustrating.

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    StaffBilling

    Reviewed April 8, 2022

    The process was very easy and Yeilyn was very helpful. Really enjoy talking with her. Look forward to getting some financial relief. I would recommend to anyone else who has a hardship paying their cc bills. In a difficult time it’s nice to have someone on your side. Thank you NDR.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2022

    I would give 5 stars because, the one who handle my problem he talked to me so clear and patiently. National debt relief solve my problem just in 20-30 minutes on the phone. And I was approve right away. I will recommend this relief debt company (National debt Relief). Thank you the guy who patiently entertain me and help. I just forgot his name but he’s so nice. Thank you for getting me out from my debt so fast.

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    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed April 8, 2022

    Daniel helped me get a monthly payment that I can afford to become debt free. He walked me through every step and answered all of my questions. I can’t wait until everything is paid off. My experience with him was great!

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    Verified purchase

    Reviewed April 8, 2022

    I felt somewhat pressured in to sign on with NDR and felt the person I talked with really denigrated the program I had first signed up with. I ended up canceling with NDR but my cancellation notice was not honored and my bank account was debited which is now causing issues.

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    National Debt Relief
    Response from National Debt Relief

    We’re sorry, it sounds like we missed the mark this time. Your happiness is our number one priority, and we’d like to make this right. A member of our team will be reaching out shortly, and you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed April 8, 2022

    Amazing experience! Micah was an awesome debt specialist who was fun to talk to, was relatable and very professional. He explained & went through everything Thoroughly and made sure I understood the process from start to finish! Definitely recommend to anybody that needs the release from debt!

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    Customer ServiceStaff

    Reviewed April 8, 2022

    The person who interviewed me helped me understand what was really going on. He was very helpful to me. He told me to ask questions if I don't understand and I did. I was satisfied with the answers. I'm glad for National Debt Relief because they really helped me. Even at one point, when things were going not so well with me and I called them up and told them that I couldn’t pay the money for the coming month, they said, “That's fine. That's okay.” It was a relief to me because I used that money to do what was really needed to do. I was paying $350 and then after a year, they told me that they can reduce it to $335, which was good.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed April 7, 2022

    Since I’ve been with National debt relief they have helped me so much. Always there to answer my questions and they keep me updated on changes to my accounts! Customer service is always excellent! 10 out of 10 would recommend to anyone who has debt issues.

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    Customer ServiceStaff

    Reviewed April 7, 2022

    I think there is a lot of really good information that is explained and Jason was very helpful. But we spent an approximate 90-100 minutes on the phone with each other doing this. Which very well could be the fault of both parties but it was a lot.

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    Customer ServiceStaff

    Reviewed April 7, 2022

    The enrollment process was pretty good and easy. They explained everything to me and how it was, and what was gonna happen. If I have any questions or concerns, I usually call and I have someone who would assist me. So I like that someone's always available to help answer questions. They’ve been very, very helpful with understanding that I can only contribute a certain amount. They explained to me, “What other expenses do you have so that we can negotiate that with the creditors as well?” So that was really good. I downloaded an app that they told me to download. I logged in and created an account. I've been tracking the progress through the account. They also notify me if any creditors have contacted them.

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    Staff

    Reviewed April 6, 2022

    I had the most pleasant experience as your representative took me through all of my options to help me get it back together with my finances. I just wish I had come to your company sooner. Everything was explained so that I could understand very clearly. I feel like an enormous weight has been lifted. Continued success with this service. Thank you.

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    Punctuality & SpeedStaff

    Reviewed April 6, 2022

    Enrollment was quick, painless and fully explained. All my questions were answered. Paul was very understanding and helpful throughout the enrollment process. He was attentive and thoughtful. Highly recommend NDR for those seeking debt relief assistance. I have a game plan on how to resolve my debt and move forward.

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    Punctuality & Speed

    Reviewed April 6, 2022

    Mark ** did very good job. It was fast, detailed, good information, good advices, and we had some fun too. I recommend him to anyone who has financial problem. The program save my financial future, and save a lot of money.

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    Verified purchase
    Staff

    Reviewed April 6, 2022

    They're very professional and informative. I have less stress since working with them because if I didn't go through them, I couldn't keep my security clearance and 14 years of my life would have gone down the crapper. The program has been pretty good. But with the plan, you should be able to choose what you spend your money on, like what card you attack first based off the deals, and a little more in depth to allow you to do that.

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    Customer ServiceStaff

    Reviewed April 5, 2022

    However, I just signed up, so I don't have a review for the service itself per se. The customer service was awesome. Nina was spot on! Signing up was effortless. I really feel confident with them helping me get out of debt.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Nina gets the recognition they deserve.

    Verified purchase
    Billing

    Reviewed April 5, 2022

    I have the agreed payments. Although open ones still haven't got anything going on with them, there's a monthly payment and I see it coming out. So far, so good. It's nothing more than patience and just making payments.

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    Staff

    Reviewed April 4, 2022

    Amazing program and thankful for it! I hope to be debt free in no time. The program gave me time to decide and offered me what was the best program for me. It was nice to have a choice and decision in the factors of my life.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 4, 2022

    David was amazing! Everything was simple and Quick! He made me feel comfortable immediately which made the process less stressful. I would definitely recommend this company to anyone looking to clear their debt. Great customer service! I’m excited to start this journey and become debt free.

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    Staff

    Reviewed April 4, 2022

    Robert was really helpful and a really nice. He helped me so much. I really like this company and Robert was really helpful. I would highly recommend this for anybody! I even got my dad into this. Lol. Thanks Robert.

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    Staff

    Reviewed April 4, 2022

    Andrew was outstanding. He clearly understands the material and was able to answer all my questions. Because of Andrew's professional manner my confidence in this NDR service left me with a high level of comfort that I could manage my debt.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Andrew. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

    Verified purchase
    TechBilling

    Reviewed April 4, 2022

    I was dealing with a provider and they didn't talk the way I wanted them. I went to National Debt Relief after seeing the stars on it was much more. I got a better feeling with them. They have their ways about them and I am not really comfortable in working with them. I'm perplexed about how they are paying the people and taking me too many months to pay off my debt. So far, I got one major bill satisfied. I had issues with that but it did go through. I'm still in the program.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed April 3, 2022

    I learned about NDR and decided to call for information. I was connected with a counsellor named Atif **. He was professional, patient with my questions, and so helpful. He encouraged me to not become stressed if creditors began to become persistent about receiving payments. He said to let NDR handle everything.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 3, 2022

    A friend asked me if we have National Debt Relief and said that they might be something to go through as far as help. They have been excellent. They usually answer every question and they are willing to be patient with me as far as my questions. The overall process is easy as far as getting set up and it's satisfactory. The only concern I had is when they first initially put you in this program, they put you into a monthly payment plan. You can’t alter that. It’s just that once you start paying off your creditors and you start lowering what’s owed, the amount per month shouldn't equate to that.

    For instance, if you had a balance on a creditor to pay $1,000 and you had $500 in the account, the creditors want to spread it out for 12 months. You say, “I’m paying 500 a month. Could I just pay that one off and go to the next creditor?” They say, “No, you pay every creditor off with the payoff amount.” If we can look at paying one creditor off entirely, that should be advantageous to the consumer. It shouldn't be all the creditors at one time. Also, I understand that the overall amount due on a creditor would be higher. But if they had lower fees, it would make it more advantageous to members trying to pay off debts. On top of actually making a payment, you have some fees.

    Other than that, National Debt Relief allowed me to reduce the debt that I had. It allowed me to nip my debt over the course of three years now, where I can manage it in a more financially responsible way. Look into National Debt Relief and see if it's beneficial for you. If it does accommodate your needs, definitely give them a call and try to set up an appointment.

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    StaffBillingLoan Process

    Reviewed April 2, 2022

    We were desperate for a way to get out of the doubt we were drowning in. Because of COVID and time off of work, we had fallen behind on all of our bills. Desperate to put food on the table, we had taken our personal loans to try and stay afloat but they caused us to sink even further. I had lost hope until I spoke with Kenny **, a NDR Customer Rep. That man is a Godsend! He explained everything very thoroughly and helped us get on a plan that would save us money each month while paying off our debts.

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    StaffBilling

    Reviewed April 2, 2022

    I have struggled with my credit card debt and was skeptical that National Debt Relief could help. It has taken months, BUT we are almost to a point with all my creditors where they will be satisfied with settlements and I can move on with my life. I recommend National Debt Relief for anyone that needs help getting out from under their ever-increasing credit card debt!

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    Verified purchase

    Reviewed April 2, 2022

    National Debt Relief is a company I feel that was forth coming with me in explaining the pros and cons of selecting their services, what they could actually provide for me, what that process would look like upfront, and for my situation, it was the best solution that provided great relief during my hardship.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed April 2, 2022

    I'm very happy with the program of National Debt Relief. I'm so grateful that there are organizations like this that are helping us get out of debt. When I called them, they were quick to help. I don't go into the portal because I always have a hard time. So, I would always talk to somebody. They'd leave me a message that they would like to talk to me and give me updates. We're halfway now. There are just four loans that they're working on and they're working on the third one right now. Working with them gives me peace of mind. I've had stomachaches trying to pay everything I owed and now it's just so much easier. Everything's calmer, more relaxing, except when I saw the summons. I freaked out. But I talked to them, they said, "Everything's okay. We got the lawyers that are going to take care of it." So, I'm back to being calm.

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    Staff

    Reviewed April 1, 2022

    Ed was AWESOME!!! He is very knowledgeable and was sincere while helping navigate the very daunting and frustrating task of tackling my credit issues. He explained everything to me & answered ALL of my questions. He was so patient & extremely kind!!

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking the time to mention Edward while leaving this great feedback. Our clients are the reason that we do what we do!

    Verified purchase
    Staff

    Reviewed April 1, 2022

    I had a great experience with Kim ** (Debt Specialist). Kim ** walked me through the process of applying and receiving much needed help from National Debt Relief program. I am grateful for the professional assistance Kim ** conducted and look forward to NDR's help as they negotiate with my creditors. "Thank You."

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    Staff

    Reviewed April 1, 2022

    Outstanding and knowledgeable help. Explained everything with such precision, very helpful and caring. Took time to listen. He is highly recommended by me to anyone who asks me. Thank you for everything. Bye. Hope everyone takes time to check this out as it is real and helpful as many people have no idea of it.

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    Staff

    Reviewed April 1, 2022

    Aaron was very helpful. He walked me through all the steps. Explained my options. He's very knowledgeable and I'm grateful that there is something out there like this to help us people who get so far in debt and need a way out. I just signed up. Sounds too good to be true. Time will tell.

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    TechTransparency

    Reviewed April 1, 2022

    Brian was very forthcoming about the process and did all he could to ensure transparency and clarity. Though the language in the contract could be dense, he took the time to explain it as concisely as possible to make sure it was understood. He was also very personable and engaging.

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    Customer ServicePriceStaffBillingRates

    Reviewed April 1, 2022

    I am totally happy with National Debt Relief. They did everything they said they were going to do. They helped me reduce my credit card debt and I started making payments on all of it. But the bad part about it was that, I had two more payments to make and my payments to them were paying the credit card debt. I had taken care of two of the four. I had one more to go, and I have made those last few payments. When I was making the payments, everything was going great. The last two payments had a problem but they negotiated a fair price. It was $17,000 of credit card debt and they negotiated it down to 12,000. Their customer support has been good about calling me and if I couldn't make a payment, they were cool.

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    PriceBillingRates

    Reviewed April 1, 2022

    I was pretty happy with what they were saving me and the timeframe they gave me. They worked with me and what I can afford at the moment. Also, when they got to pay off, I have to approve it and it makes me feel like I'm in charge of the whole process. They always include me in everything. They reduced the credit cards, all the interest, and even more than that. It has worked out better than me paying the credit cards directly.

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    Staff

    Reviewed March 31, 2022

    I like that the program is easy to work and any changes are not a problem. My agent was very thorough and explained every aspect of the program. When all said and done it will feel great to be debt free.

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    Customer ServiceBilling

    Reviewed March 31, 2022

    Called concerning my account and how my personal process was going. Got the answers I needed and more. I had missed a few payments they even got me back on track with that. I would recommend anyone who need debt relief to call National Debt. They are very adamant concerning debt relief

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Staff

    Reviewed March 31, 2022

    The application process went very smoothly. The representative put me at ease and answered all my questions. He thoroughly reviewed the application and walk with me through the process. He provide some good avenue to help me better with my finances.

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    Staff

    Reviewed March 31, 2022

    I was nervous and scared to apply but the person I talked to was really easy and nice and helped me a lot. Thank you. If anyone needs help they are great and will make you feel better. Sometime it not your fault. Things just go bad but nice to know there people out there to help

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    Punctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed March 31, 2022

    The reps at National Debt Relief did the best they could to help me out and provide the positive feedback that I was looking for. All the information that I had to know about was provided. Everything went great and I'm glad everything worked out. But I was disappointed with how my credit score was affected by going into the program. So, I couldn't get anything that I wanted because my credit was bad. I didn't know that it was gonna have to wait for all my creditors to get delinquent. If I would have kept paying my cards, I would have been able to pay them off before paying any interest. I went into this program because supposedly, I was only gonna have a one-time payment and not have to worry about having to pay seven cards at the same time. I had those heavy inquiries coming up on my credit. If I want to move forward on getting a house, I can't do that because my credit dropped more than 100 points.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing your concerns to our attention. We work hard to provide the best possible experience as we help our clients become debt-free. A member of our team will be reaching out to review and better explain our process. If you prefer, you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed March 31, 2022

    Enrolment went fine. In the beginning, we heard from the reps quite often. In the end, we haven't heard from them much. Other than that, three accounts have been settled. They helped out while we were using them. Whenever we called them, they called me right back. When COVID happened, they were very accommodating.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 30, 2022

    I knew it was about time to get my debt together. After speaking to a lawyer about Chapter 7 as an easy way to get a clean slate, I realized the looming weight that bankruptcy would have on my report. I filled out the questions for NDR and was promptly called by Taj **, who has since been with me every step of the way. His communication, kindness, and empathy has been exceptional and I look forward to taking responsibility for my debt and slowly watching my credit score climbing as the months and years go by. I love that there is no penalty for early pay off and that there is legal protection. Let go of fear and openly communicate with NDR agents, they are your partner and friend on the way to being debt free. Thank you so much Taj and everyone at National Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 30, 2022

    Love how fast we are receiving responses and getting our claims settled! We are super excited about getting our credit built back up and how fast it has helped our credit as well. Thank you National Debt Relief!

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    National Debt Relief
    Response from National Debt Relief

    Hi Jordan, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

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    StaffLoan Process

    Reviewed March 30, 2022

    My wife and I struggled through COVID-19 situation. Tee ** helped me through all the steps in National Debt Relief program. Now we have hope to get rid of all the credit debts and personal loan to get a fresh start. Thank you.

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    Staff

    Reviewed March 30, 2022

    Debt is a scary and complicated mess, but onboarding with National Debt Relief made me feel safe. I understand the process I'm going through and things feel much more manageable. Glad to have a clear path forward and glad to have the support of this organization.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 30, 2022

    My advisor was very informative and professional. In addition, he replied promptly to my initial inquiry. The entire experience greatly put my mind at ease. Now I can see the end of the road in terms of my credit card debt.

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    Staff

    Reviewed March 30, 2022

    Everything has been very professional and helpful. The company has worked very well to resolve my debt, they made things very easy to understand and very easy to sign, on a scale 1 to 10 I would definitely give them a 10.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceStaffBilling

    Reviewed March 30, 2022

    I was worried about a debt I owe and decided to call NDR for help. The debt specialist made me feel comfortable explaining my concerns and guided me through the process step by step. I have numerous bills I pay each month so having a specialist listen and understand my situation is a relief in itself.

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    StaffBilling

    Reviewed March 30, 2022

    I was very impressed with them helping me in lowering my payment. But they were taking $300 out of my check and that was a little much for me. They gave me a lot of chances and they had lowered my payment, but I decided to cancel it a little while ago.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback. A member of our team will be reaching out shortly to better explain our program as well as address your specific concerns. You can also call us directly at 888-660-7427.

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    Customer Service

    Reviewed March 30, 2022

    Enrolling was easy. They just found all my accounts within a few minutes and set everything up. Customer service is good but they call a lot. They had to remove one of the accounts and that's why they called me today. Other than that, three accounts are done and working with them has been good so far.

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    Staff

    Reviewed March 29, 2022

    I had a wonderful experience with National Debt Relief. A representative talked me through what the process looks like, and walked through the various options that were available to me. I feel a huge relief off of my shoulders and am excited to start rebuilding my financial health.

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    Staff

    Reviewed March 29, 2022

    I just wanted to say that Roberta was a great support in helping me to take that first step to becoming debt free. I really would like to thank her and to let everyone know that she really cares for people.

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    Refunds & PayoutsStaffBilling

    Reviewed March 29, 2022

    Harrison was very knowledgeable and helpful. He was patient and answered my questions and informed me of my choices and explained everything to me. He told me what he thought was my best option and I agreed, now I feel some relief and not so depressed trying to pay my bills.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2022

    Great customer service and he explained everything! I'm able to have a little of peace of mind! I can't wait until it's all set and done! Again, they were very helpful and I couldn't have asked for a better company to help me!!!

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    StaffBillingLoan ProcessRates

    Reviewed March 29, 2022

    David helped me decide how to get some help with all of my credit cards and personal loans. I was overwhelmed by the amount of money that I owed to them. I had been very depressed because I just didn't know what I could do to get help with this. I was looking for additional loans to pay the personal loans down because the interest on these was awful, but I needed money and didn't see any other way to get help to get through the month. David just told me about the program and he let me know how it works. He never pushed me into joining. He left all of the deciding to me and he never did tell me that I should do this. I really appreciate that. I can now sleep without having nightmares because I know that I am going to be fine in the future with this company. I would recommend this to anyone who has a problem with their finances.

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    Reviewed March 29, 2022

    National Debt Relief made me feel at ease when talking with them. I was always worried that the person I would talk to would make me feel like a deadbeat, but, they made me feel very comfortable and important. Thank you so very much National Debt Relief!

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Customer ServicePriceStaff

    Reviewed March 29, 2022

    Perfecto customer service. The representative was very clear about this. He showed me how much I was going to save. He also was very upfront with what they charge so for you people out there if you need help this is the right place.

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    Customer ServiceCoverageStaff

    Reviewed March 29, 2022

    I called to speak with someone about repairing my credit I had the pleasure of meeting Dylan **, he was very informative and very patient and it was a pleasure speaking with him, Dylan, was wonderful and I felt great after speaking with him, fabulous customer service.

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    Customer ServiceStaffBilling

    Reviewed March 29, 2022

    The rep was so helpful and very informative. Customer service let me know everything, step by step and how long the program was gonna take as far as clearing our debt. I was very pleased with it. The program has been great. Every time a settlement is offered, they inform me. Our credit score increased just with the few accounts which were settled already. We needed to change the date of a payment and they were so compassionate and encouraged me not to feel bad because I could not meet the due date. I was very pleased with the help.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 28, 2022

    I am 110% happy with the staff and overall program offered. Fast and easy. Low payments. Short term commitment. I will be coming out of this Debt free and financially stable. Best phone call I made to secure my financial future.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 28, 2022

    The fact that I am a 79 year old lady who is being responsible for or all financial and health situations and who is making the step to relieve monumental stress and tension. I finally contacted National Debt Relief after hours of research about the company. Part of my stress is being able to locate persons who will treat me with patience, respect and honesty. I have enrolled in the program and the experience lifted a huge boulder off the late part of my life.

    Anthony ** guided me through the steps for application and dealt with my uncertainties. He took time to listen to me when I didn't understand. He always responded with a tone of voice that gave me confidence that he knew this was a huge undertaking for me. The decision to sign up also gave me motivation the move forward with hope of resolving my financial challenges. I found my trust in this company; the trust I needed to have during my struggle to survive and I express my heartfelt "THANK YOU".

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    Customer ServiceStaff

    Reviewed March 28, 2022

    I had a wonderful experience speaking with Ben regarding opening an account with NDR to settle my unsecured debt. I was extremely nervous and embarrassed to make the phone call, but Ben made sure to make me feel like I was in the right hands. He was personable, friendly, and very knowledgeable about the program. I was able to understand the program clearly and ask questions as needed. Thank you Ben and National Debt Relief for helping me sleep better at night!

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    National Debt Relief
    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Ben gets the recognition they deserve.

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    Staff

    Reviewed March 28, 2022

    I needed to have a debt consolidation. And I found National Debt consolidation to open, frank, and very helpful during this time. They met my needs and explained everything step by step. So I fully recommend NDR for debt consolidation. Thank you very much.

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    MaintenanceStaff

    Reviewed March 28, 2022

    They were friendly and knowledgeable. I was walked through the whole process and it was easy to understand. I would recommend them to anyone looking to fix their debt. I am so glad to find some help with this problem.

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    StaffBillingRates

    Reviewed March 28, 2022

    Due to the pandemic, I had to rely on my credit cards to help me get by and before I knew it I was sinking. This has really helped lifted a burden from my plate. I can now focus on getting my life straighten out without worrying about the interest from my debt pulling me further down. I was very pleased with my experience with National Debt Relief. Very helpful and pleased with help that was given. Thank you!

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    Customer ServiceStaff

    Reviewed March 28, 2022

    My experience was great. Oscar explain me everything. He give me an excellent customer service, he took the time to explain me all my doubts and the plan that you offer me is going to be so helpful for me. Thank you so much for all your help.

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    StaffBilling

    Reviewed March 28, 2022

    They've taken care of at least four of our back creditors that needed to be merged. We're about halfway through. They are always willing to work with us if we can only make a partial payment or if I need to move payments around. I wasn't able to make a payment with them recently and they were very good about moving the payments around for me and making sure that I didn't have any new debts or expenses that came off that were causing issues.

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    Customer ServiceStaff

    Reviewed March 27, 2022

    I am impressed with this service. Although there are things that need to happen, I am very happy to know that I am preparing for my financial future. This service is preparing me for just this cause. I recommend them even if you think that you might feel a little pinch; it will actually help you out in the long run. Be patient. It will happen. Also, the customer service with Curtis ** was amazing. He treated me and my husband with respect and understanding of my position. Don’t delay, get debt free today!!

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    Customer Service

    Reviewed March 27, 2022

    Credit score took a nasty plunge. Never in my 63 years have I ever had a credit score under 730. Seen no progress yet. Changed my address, phone number and email. Still getting harassing phone calls, emails and mail. Told them who to call. They tell me it's my responsibility, which they are correct.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    StaffLoan Process

    Reviewed March 27, 2022

    Well we enrolled in the plan. When I first talked to the rep she was told we had done this with another company and they took our money and kept half of it every month and settled with one place so we dropped out and she said, "We will get you a consolidation loan." Then she said they were working on it. They never got the loan and we were told an amount we thought we would pay to repay the loan and after everything no loan but they will work with companies. We will see. We want to pay them off and we thought we had that chance. Very dissatisfied but it’s all we can do.

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    National Debt Relief
    Response from National Debt Relief

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    Customer ServiceBilling

    Reviewed March 27, 2022

    They asked me what bills I had, took my credit report and told me which ones they could put under their program. I'm glad that they were able to settle my debts. They just set me up with $175 that I pay every two weeks. They keep in contact with me and let me know when my debts are settled. They also let me know if anything new comes up. We have good communication. Working with them and them putting me on a payment plan and checking on my debts gives me more financial freedom.

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    Staff

    Reviewed March 26, 2022

    I was treated with the utmost respect, my questions were answered and whatever I did not understand was explained to me. I have high regard for this company and trust that my debt problems will be resolved. If any of my friends have debt problems I will recommend National Debt Relief.

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    Staff

    Reviewed March 26, 2022

    Timothy explained everything so perfectly to where I didn't even really have any questions. I understood exactly what and how the program works.. It was definitely in my budget. I'm super happy I chose to go forward ..I feel like I'm finally getting help by a trusted program.

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    Customer ServiceStaffBilling

    Reviewed March 26, 2022

    I felt like we were drowning in debt. We were behind on payments. Missing payments. Our credit cards were going up instead of down. I didn't know what to do. Then I saw the debt relief programs on TV. I noticed that National Debt Relief was high on the top 10 list. I called them and was surprised at how friendly and helpful the agent was. He did not make me uncomfortable. He was very helpful and explained everything to me, and guided me through the whole process. And before I knew it, I had left all my debts in his hands. They have been very friendly, helpful and professional. And, they have kept me informed. They have been able to get my debts settled at the date promised. They are, for sure a 5 Star company.

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed March 26, 2022

    After using my credit cards too many times I realized I needed to do something fast. National Debt Relief was listed as #1 on 3 separate listings so I called them. Anne C. was very friendly and considerate, patiently answering all my questions with explanations I could understand. Everything went so smoothly that I was surprised when we were finished. I would easily recommend National Debt Relief to anyone needing these services.

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    Customer ServicePrice

    Reviewed March 26, 2022

    The program I've been through is okay. They take off the amount and they let me know when they get the settlement. It has worked tremendously. I haven't had any calls from debt people. Right now, I could save a little bit more money and that is a plus.

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    Customer ServiceStaff

    Reviewed March 25, 2022

    Representative was courteous and answered my questions. He was patient when I asked for clarification. He presented a positive attitude and was not arrogant or condescending. That influenced my decision to work with the company. I am hopeful that I will continue to be satisfied with my experience with the company.

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    Staff

    Reviewed March 25, 2022

    Millie was so wonderful. She helped us to understand step by step the process. She never made us feel bad that we needed the help but was very caring and informative. Would recommend to anybody who needed this type of help.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Millie while leaving this great feedback. Our clients are the reason that we do what we do!

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    Customer ServiceStaffBilling

    Reviewed March 25, 2022

    Great experience and excellent customer service!! They helped me out so much and lowered my payments from 60 months to 30 months! They saved me a lot stress and time! Definitely will recommend these guys. Thank you guys so much!

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    Customer ServiceStaff

    Reviewed March 25, 2022

    National Debt Relief's customer service is great. I've been through a really bad situation with health and hardship, and they're very kind. The program is not 100% perfect in some sense, but they've always been willing to work it out with me when I couldn't pay the fee. They've been good to me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 24, 2022

    Jon **wasn't consultant.. Very professional... Courteous... Explained and understood... I received Emails promptly...from all concerned departments... In emails was link to set up online account.. From first appointment to making copies for my files..to setting up account to check my progress at any time may have taken 40 minutes.. Easy process..and I'm at peace know my creditors will get paid.

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    Reviewed March 24, 2022

    NDR have been great on keeping you informed on the process and the status of all collectors that was given to them. It me a peace of mind that I have someone experienced to deal with creditors. Thank you NDR.

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    StaffBilling

    Reviewed March 24, 2022

    I have been with the company for 11 months now. They settled 3 of 6 credit cards for me. According to me they have done an amazing job. I appreciate their performance and I will not hesitate to recommend a friend to the company. Thanks again.

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    Punctuality & SpeedStaff

    Reviewed March 24, 2022

    We been trying to catch up with our debt since early 2010’s but as much as we tried something happens family emergency or biggest one when we get hit with bedbugs in 2013 we lost everything to include our emergency savings. I even try to consolidate and pay but most of the banks wasn’t willing to help us. We finally started looking debt consolidation and the best thing we did. It’s a long time commitment but it’s working exactly the way it’s supposed to. We have already paid off three creditors and two on the plan for the next few month.

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    Staff

    Reviewed March 24, 2022

    I had a great experience. The agent (Emilio **) I spoke with was extremely helpful and explained everything in great detail. If I had questions he was more than happy to answer them. He found me a great solution to my problems.

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    Customer ServiceStaff

    Reviewed March 24, 2022

    The representative, Brian was very friendly, helpful, and easy to understand. He took the time to explain how the hardship program works; as well, what I will accept from the creditor, and responded to all of my questions. In addition, the forms and the format were easy.

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    Punctuality & SpeedStaff

    Reviewed March 24, 2022

    Had a wonderful specialist, Kathryn was nice and polite, read all the rules and regulations, and do and don’t, and says National Debt would always be there for me. I still have a lot to learn about debt consolidation, about late fees adding upon the cards.

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    StaffBillingLoan ProcessRates

    Reviewed March 24, 2022

    It was a great experience & relief to know I can finally pay off my super high interest rate credit cards & personal loans. My recruiter was great, he made it a easy experience. I will recommend this company to friends & coworkers to see if they can be helped.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 24, 2022

    Communication with NDR has been good. When they're able to settle something, they let me know. They settled a debt recently, which was great. Hopefully, I'll be able to save up and pay the rest of it off so my credit score can go back up. The process takes a while to get someone on the phone. It would be nice to get a reoccurring email with a way to contact them once a month. I'm okay with calling if there's a number that I can get ahold of someone rather quickly. An app would also probably help out a lot more because you don't want to talk to robots.

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    StaffRates

    Reviewed March 23, 2022

    I’m just starting the program but I'm very hopeful and excited - Stacey was such a great help and so easy to work with and talk to! I am excited to be debt free in 50 months and for the thousands I'm saving in interest!

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    Customer ServiceStaff

    Reviewed March 23, 2022

    The process was lengthy, I understand why. My agent was very informative and knowledgeable. I believe the agent taking the application should also be the one to make the pre-approval. That would save a bunch of time. I believe I was on the phone over an hour and a half. Like I said, I understand it's a process and it must be complete with all the necessary information. That is the only reason I gave 3 stars. If I had instant debt relief, it would be 5. I just hope I don't find out the "the catch" in this process other than the ding in my credit score.

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    National Debt Relief
    Response from National Debt Relief

    We’re very sorry to hear that our service did not satisfy your expectations. We set a high standard for ourselves and want every client to have a great experience. We will be reaching out shortly to better understand your concerns and hopefully resolve any issues. You can also call us directly at 888-660-7427.

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    StaffHonesty & Transparency

    Reviewed March 23, 2022

    The agent was very helpful, very honest and very honest and answered all my questions. I explained my hesitations and concerns to him and he helped me understand the process so that I was comfortable with it. I was very impressed

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    Punctuality & SpeedStaff

    Reviewed March 23, 2022

    I had a great experience today. My girl was awesome. Very professional and on point. She exceeded my expectations. I couldn't ask for a better experience today. Everything was handled in a timely manner. I can't wait to do more business with this company

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    Staff

    Reviewed March 23, 2022

    They were very helpful. They were very kind and answered every question that I had ask or had to ask. I love talking to them and they tried to get me more help. I’m so thankful for the help that I got.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

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    Staff

    Reviewed March 23, 2022

    Jermey ** help us greatly setting us our Debt Relief. We understand what needs to be done and we feel we have made a good decision to go with your company. Thank you for the time it took to explain everything.

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    Customer ServiceStaff

    Reviewed March 23, 2022

    Tee was professional and confident about his company and the plan I agreed to. He was personable and friendly and made me feel like I was making a good choice with debt consolidation. Easy set up process. I got off the phone yesterday evening feeling confident I had made the financial decision I could. Highly recommend!

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed March 23, 2022

    The rep who helped me was very informative. He gave me an idea of how long it would take and what would happen. It affects my credit, and he gave me a lot of clarity so that I can make an informed decision. That's why I felt so comfortable. He seemed very helpful for what I was looking for, and it's what I needed at the moment. I did the monthly automatic payment to National Debt Relief so that they can pay off all my credit card debt. I did it for over a year, and it just helped out. The only thing they weren't able to help me with was my student loan.

    National Debt Relief calls pretty often, and whenever they're going to close out one of your accounts, you have to approve. There's an approval document that I had to do, so I knew exactly which one they were working on. Overall, it was a good experience. They helped me get out of debt. There are pitfalls when going down this route though. I have to now work on building up my credit, so it's not like I can go out and purchase something. It's helpful to make sure people get all the information. They need to make sure that when they do the debt relief, they're not planning on doing any major purchase that they need their credit for. Still, this is a good option for many, especially if it's to get out of that hamster wheel and to be able to move forward because you can get really caught in just interest rates.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed March 22, 2022

    They were good and they answered all my questions. They were also flexible if I needed to move the payment plan date. When I called, they were very respectful. It was very quick and easy to deal with. It wasn't a hassle.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    StaffBilling

    Reviewed March 22, 2022

    Lindsay was very thoughtful, patient, attentive and considerate. I wanted to get rid on credit card debt for good. He went through the complete process with me. He would ask if I had any questions about the material presented. If you struggle with credit card yo-yo debt, this could end that.

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    Customer ServicePriceLoan Process

    Reviewed March 22, 2022

    1600 original loan reduce to 8000 plus 4000 NDR’s fee. I think that’s still a lot of charge but better than 1600. Customer service was great. He explained clearly and patiently even though I kept asking the same questions. That’s why I gave 4 stars

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    Punctuality & SpeedStaff

    Reviewed March 22, 2022

    Agent Sol ** was very helpful towards my financial concerns. I am still waiting for the process to begin but as of now, I would definately recommend this program to others with similar need. Thanks for all of your help!

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking time to mention Sol while leaving this great feedback. Our clients are the reason that we do what we do!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 22, 2022

    So far, my experience has been satisfactory in the sense that I always have obtained the answers to my questions. The people have been knowledgeable and willing to give me precise answers to my questions. Only complain is I have to wait a long time to get a person to answer my call.

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    Honesty & Transparency

    Reviewed March 22, 2022

    Our person was very nice however felt a little pressured. I still have reservations on if this process works. We are putting our faith in your hands. I honestly hope this works out for us. We felt a little pressured.

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    StaffRates

    Reviewed March 21, 2022

    I would like to stay NDR, has been very wonderful and helping me correct an issue that led to a negative review from me. They have honored, they have recognized and they have gone through months of hard work to help resolve this issue. I would like to thank Trina and Chris for helping me resolve the issue that originally took place. The company stands by their word they stand by their reputation. They are a very good company and I am honored to work with them again in the future when needed. I respect companies like this and they deserve a positive rating. My issue and my case is now closed. Thank you again to NDR for helping me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 21, 2022

    I only wish I had done this long ago. So far everyone I've dealt with have been friendly and informative. It's encouraging to know that help is only one phone call away. I can't wait to get this all behind me.

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    StaffBilling

    Reviewed March 21, 2022

    Caliph was patient with understanding. He was ready and willing to answer any questions that I may have. He knows what he's doing and explained everything in details. Caliph cut at least half of my payments down to a low amount. I am very pleased and happy with the amount I only have to pay per month. Thank you all so much!

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    Billing

    Reviewed March 21, 2022

    The program has been working great. It seems to be going the way they told me it would go and it’s made it easier to catch up on bills. They've always answered anything I've ever needed to ask. They are always respectful. They also have a website we can check on everything.

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    Staff

    Reviewed March 20, 2022

    Lauren ** was a very friendly, almost therapeutic representative of this company. She made me feel safe about disclosing some personal information and comforted me even more by illustrating her intentions with that information. She made me feel confident about my choice with NDR.

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    Customer ServiceTechStaff

    Reviewed March 20, 2022

    Luis explained everything and answered all my questions about the program and the contract. Great customer service all around and would definitely recommend this program to anyone looking for a new start. And a big thank you to the team who helped out.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review and mentioning our agent Luis. We loved hearing that you were happy with our service. National Debt Relief is always here for you.

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    Customer ServicePunctuality & Speed

    Reviewed March 20, 2022

    The customer experience when I first spoke to them was great. But I've wanted to follow up with them and at the same time, I'm not gonna push a number and wait. Instead of having customers pick a number, NDR should have somebody call us so it's more enforced. Other than that, NDR is great. I went from 420 something in my credit to 660.

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    Customer ServiceStaffBilling

    Reviewed March 19, 2022

    This is Very great company that can help you manage to get out of debt and able to pay bills. The staff and call was very great and they explained everything thoroughly to me. Was able to get everything situated with the timely manner.

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    Staff

    Reviewed March 19, 2022

    Tee ** is a professional and explained the program to me. He was extremely patient with my apprehensions and answered all my questions. Tee is an awesome representative for the National Debt program and went above and beyond! His humor and friendliness were also greatly appreciated!

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    Customer ServiceStaffBilling

    Reviewed March 19, 2022

    Enrolling was easy and everyone has been super friendly, knowledgeable and helpful. So far, I don't have to make the payments I was making and I don't have people calling me all the time.

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    Customer ServiceStaff

    Reviewed March 18, 2022

    Mr. Raymond was so knowledgeable, kind, & patient. I had a million questions & he answered them all. He, also, didn’t hesitate when I asked a question. That tells me that he knows his job. I, accidentally, hung up on him twice. Mr. Raymond said that it was no problem, that he had done the same. He was just the best customer service person I’ve talked to in a long time.

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    Response from National Debt Relief

    Thank you for such a great review! We work hard to offer the best possible experience for every client, so we’ll make sure that Raymond gets the recognition they deserve.

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    Customer ServiceCoverageStaffBillingTransparency

    Reviewed March 18, 2022

    National Debt Relief was the fastest and most helpful company that reached out to me. Once I put in the inquiry with them they called us back right away. The rep was very helpful and he made the setup really easy. He got me to where I am now which is getting a handle on my debt. He broke down every account I had and told me which one I was eligible for them and why they were eligible. But when he told me that there were certain things that were covered by them and certain things that weren't, it really gave me a better outlook on how to consolidate my debt. I use the portal to see which payments are due, if they were paid and how much more of the balance do I need to pay off.

    Three months ago, I got an update saying that one of my accounts was paid off. NDR reached directly out to me which was what I like. They let me know right away.

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    Staff

    Reviewed March 18, 2022

    Good service, meets the needs of consumers in need of debt relief and debt recovery. Thank you for this opportunity to restore my financial status back to normal and to reach my financial goals. I would recommend this service to friends of mine in need of some help with their credit debts. Thank-you for the respect you give to provide.

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    StaffBilling

    Reviewed March 18, 2022

    They looked into negotiators and helped me divert from bankruptcy. Working with the negotiator has been good. I had a tough time and they can lower my payments temporarily. That way, I don't have to end up in a bad place.

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    Staff

    Reviewed March 17, 2022

    The overview prior to sign up was informative. We talk about company responsibilities as well as client responsibilities. It took a bit before I could agree to what would be different for me in order to achieve a success using the program! I decided to enroll, not looking back! This can only be the beginning of a positively great financial future.

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    Staff

    Reviewed March 17, 2022

    Wow what can I say. My experience was easy and stress free. I felt so much relief I feel like a load has been lifted off my shoulders. Thank you soooo much and I definitely recommend. I was so worried. But they took all that away. They were very patient and understanding.

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    Customer ServiceStaffBillingTimeliness

    Reviewed March 17, 2022

    Due to a reoccurring illness, I fell behind in my bills and some went collections. National Debt showed me a way out of being in debt. The agent I spoke with took his time and explained the program and called me back the next day to see if I had any more questions or needed anything else from him.

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    Staff

    Reviewed March 17, 2022

    They helped me get on track. Sheryl was amazing and worked really hard for me. I will actually be able to get caught up. My daughter and I thank you for everything you did to help get us on track Sheryl.

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times, so our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceStaffBilling

    Reviewed March 17, 2022

    Enrolling was fairly easy. Everything was done over the phone. The rep went through every single paperwork that was given to me. If I had any questions, then I can ask. When I contact them, they're helpful. If I have an issue paying on time for a month, as long as it doesn't mess with any of the other creditors as far as money coming out, they let me change the payment date to whenever I can. NDR has done everything for me.

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    Staff

    Reviewed March 16, 2022

    This is the first time since we joined the program that we’ve had 2 settlements in one month. We’re happier with the program in that our outstanding debts are slowly but surely coming to completion. Understanding that we need to build our savings in order for NDR to have the necessary funds to contact these creditors is increasingly becoming more of a realization.

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    Staff

    Reviewed March 16, 2022

    So helpful, explained everything, put my mind at ease. I urge anyone drowning in debt to use this service. They will save you thousands of dollars and get your credit back on track. I'm just getting started in the program but I'm excited about what the future holds again now that the creditors no longer have a hold on me. I will no longer be paying double for what I purchased.

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    Staff

    Reviewed March 16, 2022

    I spoke with the most outstanding representative. She explained everything in detail. I could tell she is a real people person cause I can actually say we both cried, laughed, through everything. Thank you so much for all you did for me in helping me figure this all out.

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    Customer ServiceContract & TermsCoverageTechStaff

    Reviewed March 16, 2022

    Long call but everything explained well. Very long agreement covering all aspects of the contract. Ed was very pleasant and patient with all my questions! I really can’t think of anything else to say. Amen and I don’t know what else to say. I hope I don’t regret doing this.

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    Staff

    Reviewed March 16, 2022

    Great people to handle your affair. They give peace of mind. I would recommend them if you needed help with finances. They are very professional, friendly and informative. They make you feel comfortable and relax about what you're doing with them.

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    Staff

    Reviewed March 16, 2022

    I’m so grateful that I had the courage to trust the process. I was referred by my old mortgage lender. I’m excited about my future. The rep who enrolled me was patient, professional, and very knowledgeable. I felt really comfortable as he walked me through the process. Thanks National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Staff

    Reviewed March 16, 2022

    I loved how patient she was and understanding and willing to assist. Recommending anyone to her who's in need of assistance. She was very thorough with explaining every detail that pertained to my situation and for that I’m truly grateful.

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    Staff

    Reviewed March 16, 2022

    They answered all my questions and gave me information that I didn't know. It was very helpful. After three years, I'll be out of debt. The program has worked for me. It has made a difference in my credit and has taken a burden off of me.

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    Customer ServiceStaffBilling

    Reviewed March 15, 2022

    I called after many nights of stressing about finances. Armani walked me through it, step by step. When you hear that you "are not to pay your credit cards" you go into panic mode because that is scary!! Armani, was a great help in calming me down and letting me know that she would here step by step along the way. After a couple of hours working it through, I am beginning to feel a lot better about being debt free!!

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    Staff

    Reviewed March 15, 2022

    My experience with Harrison was very pleasant, and very informative as well as exciting. He was was extremely polite, and patient with me along with having a great sense of humor. He seemed very comfortable and knowledgeable about in which he spoke. YES! I would highly recommend HARRISON, as well as NDR if all the other employees have the same characteristics as him. Thank you. ☺

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    Staff

    Reviewed March 15, 2022

    I got approved today for the Debt Relief Program and the gal that helped me through the process couldn't have been more knowledgeable and treated me with dignity and kindness. Kim truly made the whole process painless and judgment free. And I'm now on my way to getting back on track and that is the best feeling ever.

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    Customer ServiceStaff

    Reviewed March 15, 2022

    The lady that I worked with at National Debt Relief was very helpful and she explained things very clearly. The whole process was very easy and I didn’t have a hard time. Every time they're able to change something in my account, they generally notify me and try to call me and leave me a voicemail. But I can also check on my profile that I had set up with them online, so there are a couple ways for me to keep track of things.

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    Staff

    Reviewed March 14, 2022

    Was very easy to talk to and gave us lots of info of how to get out of debt with this program. Answered all questions and was very patient. Helped us thru process and it really was EASY and such a relief, don't know why I worried so much with such a good program. Thanks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 14, 2022

    I am so grateful we called for help, and received such professional, supportive support. We are paying debt off quickly, and the resolutions are very much in our favor. After only a year, our credit scores are climbing too. This is better than bankruptcy, and allows us to honor our obligations. I finally feel like I can breathe again!

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Punctuality & SpeedStaff

    Reviewed March 14, 2022

    Finally, A debt service that can help me reach financial freedom in less than 4 years! "Danny" was very courteous, listened to me & was very knowledgeable & professional. Application & enrollment was relatively quick and easy. A very reputable program.

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    Staff

    Reviewed March 14, 2022

    Daniel was a great help. He explained everything very clearly & precise. This giving me peace of mind knowing I am doing the right thing. I will happily tell my friends and family that are in debt about National Debt Relief and Daniel **, He was an awesome help with my decision.

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    Staff

    Reviewed March 14, 2022

    I was very anxious with making the decision to engage in a debt relief program. The Debt Specialist that I spoke with was extremely helpful and understanding which helped me to feel comfortable in my decision to be part of the National Debt Relief Program.

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    Customer ServicePunctuality & SpeedMaintenanceStaffBilling

    Reviewed March 14, 2022

    We love the program of National Debt Relief. The lady that helped us out was very detail-oriented on everything, which we really appreciated because I'm a very detail-oriented person. When she was giving all those details like that, I knew she was someone I could have a good conversation with. She answered all my questions and even with the email conversations that we've had, she was so quick to respond. We predicted to finish the program towards the end of this year. But once COVID hit, we had to do some rescheduling and we're thinking towards the beginning of next year in January for the timeframe now.

    In the beginning, we had no idea what type of payment plan we were going through NDR because our debts were pretty severe. But when the payments were broken down, it was a little bit more relieving. Then over time, the payments have gone down because we've been paying a lot of stuff off. So, one needs to have a realistic idea about their payment plan and should try to split up the payment to two payments a month. Aside from that, NDR reaches out every few months or so to make sure we're keeping track of our progress but I usually check the account every month. When I have questions or concerns, I just give them a phone call and they answer quickly.

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    Punctuality & SpeedStaff

    Reviewed March 13, 2022

    The Agent Tim ** was extremely patient and explained everything very clearly. Mr. ** was very calming and any question I asked he answered quickly. Very knowledgeable of the complete process. I would recommend this company to help anyone who is struggling with debt. They are upfront with every detail.

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    Customer ServiceStaff

    Reviewed March 13, 2022

    Their customer service reps are to the point and patient. They gave me enough information that I needed. I'm satisfied with them. But I wish I could make changes online so I won't have to call. But I know that sometimes they need approval from the customer. Other than that, everything's okay.

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    Staff

    Reviewed March 12, 2022

    I worked with someone named Brian. He was very helpful and made sure I understood everything even if I had to stop him in the middle of explaining thing to ask question. This is a very good company in my eyes so far.

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    Staff

    Reviewed March 12, 2022

    I was amazed how I felt with my 1st impression talking to her. She is courteous, helpful and friendly. She is very knowledgeable explaining and answering all questions. All the information needed were clear to me. I definitely recommend her to my friends and family.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for taking the time to mention Nadine while leaving this great feedback. Our clients are the reason that we do what we do!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 12, 2022

    National Debt Relief helped me gain back control of my mounting debt. It was such an easy process. They did all the hard work by negotiating with my creditors for the best possible outcome and all I had to do was wait for a text message and agree to the new owed amount. In most cases it was less than half the amount of the original debt. I am so grateful and relieved that I called NDR.

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    StaffBillingFollow-Through

    Reviewed March 12, 2022

    The reps explained everything thoroughly. The program has really worked. It has made it a lot easier for me to meet my other commitments besides the credit card bills. Working with NDR has been a great experience. They're very helpful and they're doing what they said they were gonna do. I'm am really appreciative of that. I don't know what I would have done without them.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed March 11, 2022

    I’m always a little hesitant when I think about credit repair or debt consolidation companies, but honestly this was one the best customer service experiences that I have had. Calvin was very professional, courteous, friendly, flexible and easy to work with. His professional demeanor and being very thorough by explaining all of the steps and processes is what I really appreciated. Thank you for helping me out Calvin and kudos to National Debt Relief.

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    Staff

    Reviewed March 11, 2022

    My experience so far with NDR has been nothing shy of amazing. The entire team was helpful with the initial process. Special thanks to Mr. JP **. He was extremely informative and made sure that I was comfortable with the great decision that I was making. I am looking forward to graduating the program and living a debt free life!

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    Punctuality & SpeedStaff

    Reviewed March 11, 2022

    My experience was quick, very helpful and professional. The procedure was explained carefully. That and that I understood. I would highly recommend anyone who needs help financially to get in touch immediately. Yes, I would recommend any of my friends. I'm very satisfied with the service and professionalism. Yes.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times, but the goal here at National Debt Relief is to provide a 5-star experience for every client.

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    Customer ServiceStaffBilling

    Reviewed March 11, 2022

    Enrolling was easy I just explained my situation and they evaluated my debt and let me know if they could help me. Customer service was also good. Then I just had to give them my budget and my income. National Debt Relief is a good option when you're backed into a corner and you don't want to file for bankruptcy and ruin your life for the next seven years.

    For the next three years after you get NDR, it's inconvenient but it's not going to ruin your credit score. It's a really good option but it isn't one for some people. It depends on the situation because if you have too high of an amount of debt, then the payment plan is way too high and it's not really reasonable. But for people who have lower amounts, like less than 3,0000, NDR is a pretty good option.

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    Customer ServiceStaffBilling

    Reviewed March 10, 2022

    They worked with me really well making monthly payments. They consolidated all the debt that I acquired and helped me find a way to pay it. They send me an email to where I can go click the link, and then they'll show me how much I've put in and the amount that has been consolidated. Every now and then, I get contacted by a rep and they let me know how much I have left. I've recommended them to other people.

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    Staff

    Reviewed March 9, 2022

    It's been a very good experiences so far and hope to get my credit restored which say that is their goal! I appreciate that there is someone there to finally help me. Thank you so much! Love Marcie **...

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    Customer ServiceStaff

    Reviewed March 9, 2022

    When I called and talked to the representative that took my call, it was very clear explaining all the process all the way through it including benefits, etc. I am very pleased with it. I will recommended to others people that need this kind of service. Thanks for everything.

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    StaffBilling

    Reviewed March 9, 2022

    Brandon was very helpful and knowledgeable and explained everything I asked. Would definitely recommend to others. Was definitely satisfied and glad I went ahead in consolidating my bills. Hopefully will get back on track thanks to this service. Thanks again for all the help.

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    Reviewed March 9, 2022

    Jay was great to work with and made me feel optimistic about being debt free! He was detailed and walked me through what I needed to do. It's been a tough few years and I'm excited for the future again!

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    Staff

    Reviewed March 9, 2022

    My experience was okay with mark **. Very informative and clear speaking. Had a good listening skills. Would recommend National Debt Relief to a friend or relatives. Thanks for the nice treatment and understanding me through it all. Thanks very much. I like the facts that he said his main goal is to get me debt free.

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    PricePunctuality & SpeedStaff

    Reviewed March 9, 2022

    Everything was prompt and professional. I did not want to go through the program again, however I know it works and is worth it. I already feel better about my situation. Getting into debt is so easy getting out is not as easy, but with this great company it feels a lot easier.

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    PriceStaff

    Reviewed March 9, 2022

    Everything went very well and the information that was provided was explained thoroughly. Will definitely recommend you to friends. So glad I found out about you on google search. The employee who helped me through it was very patient, it took us quite a while to get everything in but hopefully it was worth it. Thank you very much.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future

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    Customer Service

    Reviewed March 9, 2022

    This program has given me some peace of mind and I feel like I can finally get a good night's sleep after my 4-6 month introductory period and the creditors don't call. I am expecting them and I am hoping they don't bother me too much.

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    Customer ServicePunctuality & SpeedBillingLoan Process

    Reviewed March 9, 2022

    Paying down loans with a really small payment owing. Very pleased at how easy this will be to pay off. There is very little stress to making a deal and getting the payments down by the National Debt Relief. I am very pleased with their quick response.

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    Customer Service

    Reviewed March 9, 2022

    NDR offered me a good deal. Customer service answered every question. Everything I needed, they were able to resolve for me. Right away, they explained to me how long it was going to be in the program and how easy it was to manage the account every day. But yesterday, they said, "You qualify to try to resolve to all your accounts." When they sent me to them, they told me I don't qualify. So, I was a bit confused because they spend an hour explaining to me how good it's going to be for me if I changed from Liberty. Other than that, everything is working pretty well. I recommend people to come in with NDR.

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    Staff

    Reviewed March 8, 2022

    Hamilton walked me through the process and documents. He explained the program and options I could take. He was very patient and kind. Answered any questions I had and helped give clarity of the process and next steps. Very professional and knowledgeable.

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    Customer ServicePunctuality & SpeedStaffLoan ProcessTransparency

    Reviewed March 8, 2022

    I was looking for a loan to refinance my auto loan. A representative from NDR called me on my landline and started pushing their product. I was told that the loan was off the table, no explanation as to why. The next morning I received a call from a NDR representative as I was leaving the house, he said he would call me Monday at 12 noon and had some other options for me. I rearrange my Monday schedule to ensure I could take the call. As of today I haven't received the call. Based on my experience with NDR I no longer wish to be a client. Since You have not provided any services yet and I haven't paid any fees yet, please remove my name, personal information and bank information from your client list. DO NOT TAKE ANY MONEY OUT OF MY CHECKING ACCOUNT!! Your assistance in this matter will be greatly appreciated. Thank you. Donald R **

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    National Debt Relief
    Response from National Debt Relief

    We’re so sorry to hear about your experience, and we want to thank you for sharing your concerns with us. We take client satisfaction very seriously, so we’ll be reaching out shortly in order to better understand and hopefully resolve your concerns. You can also call us directly at 888-660-7427.

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    Customer ServicePriceStaffBillingLoan ProcessTransparency

    Reviewed March 8, 2022

    The enrollment was easier than I thought it would be. They were really friendly and helped me a lot. They explained everything really well. They sent me information and then I have my own set of paperwork they have. They told me anytime I had a question, I could call them and I'd be able to talk to somebody who could help answer any questions I might have. So far, one of my debts is already settled. There's another one that I’m making payments on. They've worked with me recently through a third party company to try and do more of a loan to do lump sum settlements to try and get that part done faster. To where I'm still paying monthly, I'm still gonna have a finance charge, which is everywhere, but my debts will get settled quicker to help me build my credit back up faster. So they work with me in a lot of ways.

    NDR calls whenever there's an update or any changes in my account, like if a debt is settled. If they have questions on an account where they're having problems, they’ll give me a call and ask me for any other information I might have. They've kept me very informed of what's going on. I also have an online login. I can go in and look at my account anytime. It shows how much I've paid, who's gotten paid, who's getting paid, and who are they still in negotiations with. My experience has been very positive. NDR saved me a lot of headaches and stress and worry trying to scramble to pay everybody at the same time. So it's been a big relief for me.

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    Staff

    Reviewed March 8, 2022

    I worked with Jay ** who was pleasant, professional and knowledgeable. While I still have questions I believe he provided all the information needed to get out of debt. The program appears to be better than what I had before and I am looking forward to being out of debt.

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    Customer ServiceStaff

    Reviewed March 7, 2022

    I googled the best debt relief companies and NDR came up 1. Called and it was the best thing I ever did!! The representative was so courteous, friendly, knowledgeable and approachable. I would highly recommend every one to call NDR and see the result for themselves.

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    Staff

    Reviewed March 7, 2022

    My Experience was very favorable. Raymond C. Was very helpful to explain the procedures and how it would Benefit Me. He answered all of my questions during the Application Process. I really appreciate all the concern and help by Raymond C.

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    Reviewed March 7, 2022

    I was very pleased with my experience in dealing with National Debt Relief. I felt as though my situation was handled professionally and swiftly, and feel as though I will have relief in my credit situation. I would recommend this to family and friends should they be in a similar situation as myself.

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    Customer ServiceTechStaff

    Reviewed March 7, 2022

    She was fantastic! I look forward to working with her. She was informative and did not make me feel like a deadbeat or a loser. I was unable to access my contract on my laptop and had to complete on my Android. She showed flexibility and called me back after submission. She knows how to create a win win situation.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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