National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,879)
- (5,518)
- (1,363)
- (596)
- (503)
Popular Mentions
- 4,922,678 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,922,678 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 20, 2023
I would say that National Debt Relief is a Great place to go to start the process of re-establishing good credit. The representative that I got, Tonzetta, was very helpful and patient with me. She took her time and answered all my questions. And when I had decided to use the service, she walked me thru the process. All in all, it was very simple and pain free. She, Tonzetta was easier on me than my medical doctor. I think I’ll call her my Credit Doctor, lol. :)
Reviewed May 20, 2023
Nobody wants to be in this spot but the way the world currently is we all fall on hard times. I was drowning in high interest charges. It become so overwhelming realizing that it would take 10 plus years to pay this off. Lorenzo made the process less stressful and overwhelming. He did great at explaining the process and reassuring the success of the program.
Reviewed May 20, 2023
Kagan was ABSOLUTELY AWESOME!!! The help and KNOWLEDGE absolutely off the charts!!!! I’m so HAPPY that EVERYTHING worked out, they were so helpful and kind. The guidance was much needed on my journey!!! There were no questions that he could not answer.
Reviewed May 20, 2023
The agent that helped me with the sign up process was very professional working with me over the phone with this process I’m completely new to. I am thankful for the associate's knowledgeable answers to my questions. The sign up process was not a headache for me at all. Overall I’m just grateful.
Reviewed May 19, 2023
High quality of service and knowledge that I understand that the company has to offer. We will recommend to my associates with that in mind. If you in debt this is the place to be. Time for the subject was properly written in all great programs and various seminars to provide great service. Edgar is very good at his job!
Reviewed May 19, 2023
My advisor made me feel like I shouldn’t get down on myself for getting into financial trouble again. He explained and made me excited about the future by how the program will help me save so I won’t have to rely on credit cards. That I am not alone. I have help. Explained the program to me. Let me get my feelings out without making me feel stupid. And gave me great hope!
Reviewed May 19, 2023
I am so shocked at how easy it was to get all my debt consolidated. I have already told a few friends. It feels so good to know there is a light at the end of the tunnel. I appreciate you all more than you know. Thank you so very much!!!
Reviewed May 19, 2023
Calling National Debt Relief was a very hard decision for me to make but I was to the point that it was affecting me too much. I was borrowing from Peter to pay Paul and I just couldn’t go on like that. Justin was very helpful and explained everything in terms that I could understand. I felt like a load had been lifted off my shoulders when I hung up the phone.
Reviewed May 19, 2023
My follow-up call was very friendly and encouraging. The customer service person was open and very diplomatic with my responses. She also allowed me time to work with my other counter partners on my decision to opt-in for extra representation by giving me a five-day grace period not including the weekend days.
Reviewed May 19, 2023
He was amazing! So calm and comforting. Understood my problem and sympathetic to my situation. A++++. Quickly went over my paperwork and offered suggestions to streamline my budget. Even when I began crying (I’m in this situation because my dad passed unexpectedly and I was off work), he was truly a gentleman.
Reviewed May 19, 2023
I searched the web for Debt relief sites and wanted to find one that was reputable and had good results. Luckily I found National Debt Relief program, the agent I was connected to was super helpful and explained everything to me. He went over all the details and how to expect the program to run so I would not be surprised with any issues or concerns that may arise. He also gave his information so I can directly contact him if needed. This is a great service that is going to really help me get out of debt.
Reviewed May 19, 2023
I was helped and feel like my life had changed. Carolyn knew I needed it and qualified me. I was in a huge mess and now I see I can handle my debts now. Bsgev explained everything. Clearly repeating a lot to make sure I understood.
Reviewed May 19, 2023
Jamie was very patient with me as this is hard for me to do, but the alternative was worse. She walked me through each and every step and answered every one of my questions. The service was excellent. Thank you, Jamie.
Reviewed May 19, 2023
Tomzetta was great. She made me comfortable and assisted me in making the right decision for my future. She was super patient with me and made sure I knew all the ins and outs. It was refreshing to have great customer service. I’m so looking forward to my future.
Reviewed May 19, 2023
We had a pleasant experience with National Debt Relief! The representative we worked with was great! He gave us clear answers to all of questions we had. He was very knowledgeable on everything we asked him. Would highly recommend to people!
Reviewed May 19, 2023
I’m relieved to have these debts being resolved. So grateful to National Debt Relief and their great customer service. They explained what I needed and what they could do to help me along the way. I will be able to live debt free, eventually on this plan, and will be able to be free of debt.
Reviewed May 18, 2023
5 stars. The associate was very kind answered every question I asked. Sometimes even answered twice, never got upset. She wanted to make sure I was completely ok in the manner the program was going to work. I would recommend this to a friend if they were in the shape I am in.
Reviewed May 18, 2023
I reached out to NDR because I'm struggling. Really, really struggling. And I was lucky enough to have Jose give me a call. He was personal. He was very informational. He provided all the details, answered all my questions and pretty much held my hand through the entire process application, everything. He was kind enough to provide tips and tricks for me to use in the beginning of this process. I'm so grateful that I was able to get things started and have an agent be so attentive to my needs and understand where I'm coming from in my current situation.
Reviewed May 18, 2023
All went well except time to sign/initial several pages as computer would not cooperate but associate A handled well and we went over pages, tried different things and she and myself got it done. So now I am enrolled. Yeah!
Reviewed May 18, 2023
I am one of those people who signs up to receive information then hates when I get the calls. I had a few calls from NDR and I ignored them, or I would say I'm not interested and hang up. I don't know what made me take this last phone call, but I'm glad I did. I spoke with a man at first and then was transferred to a lady. Both were very nice and I did not get bored with the call at all. I was nervous about the whole thing at first, but after discussing it with my husband we decided to go for it. I feel confident in our decision. I can't personally rate the program itself since we just signed up, but I can however say the customer service was amazing. I feel awful that I can't remember the guy's name, but the lady I spoke with who got us signed up was Christina ** and she was super nice and very helpful through it all. I look forward to seeing how this helps us. I'm excited about fixing our debt.
Reviewed May 18, 2023
Thank you so much for your service is so good and happy with debts relief. It’s save a lot for me. Appreciate National Debt Relief saving my life and mr ** service is so good. He help me a lot. Thank you.
Reviewed May 18, 2023
Nick was very confident when going through the process of enrollment with me. He was very informative and helpful, his confidence made me feel more trustworthy. Everyone is very helpful and understanding of what people are going through, I am happy to be getting help and guidance from knowledgeable resources.
Reviewed May 18, 2023
Jeff was very knowledgeable and helpful with all the questions I had regarding my debt relief. He answered all my questions and concerned that I had. Everything went smoothly with his help. I can’t wait to see the results of my debt relief!
Reviewed May 18, 2023
My agent Fatemia ** was excellent, she had all the knowledge, answers and know-how to make the customer feel confident and comfortable going forward with National Debt. This is not a paid survey, just a very satisfied customer.
Reviewed May 18, 2023
Working with Steven ** to process my debt settlement was a good experience. He was knowledgeable and helpful and patient as well. Would definitely recommend National Debt Relief to colleagues if they need to undergo similar services. Kind regards, Jennifer
Reviewed May 18, 2023
It was a great presentation, but being 71 years old, my mind could not keep up with all that information in the time that we had. Hopefully, I can view the information he emailed me and get a better understanding of how this system works.
Reviewed May 18, 2023
Lamar was professional and proficient. He made the sign up process a breeze. I was apprehensive at first, and almost backed out, but Lamar helped me see how paying off my debts would help me out in the future. He answered all of my questions professionally and was a delight to speak with.
Reviewed May 17, 2023
I was in the program and went through job loss and divorce. Just re enrolled and I love this company. The service they provide. Unbelievable! The gentleman on the phone Justin was amazing. A great man who is so sincere and with a heart of gold.
Reviewed May 17, 2023
It was a great experience, to finally being able to lower my bills. Mike ** was very professional and kind. Very helpful, and explaining everything. Great guy! I was having a little difficulty, going through the process. Mike was very helpful, explaining what to do.
Reviewed May 17, 2023
So excited. Can’t believe they were so willing to help when no one else would. That feeling you get when the weight of your debt is being lifted off your shoulders. I can’t explain how happy I am that they helped out. Thank you so much National debt relief.
Reviewed May 17, 2023
The employees I dealt with are an asset to your company. Courteous and knowledgeable. The entire experience was made easy. It is a stressful experience to have to sign up with a debt relief plan but Angel and Pedro made it less stressful.
Reviewed May 17, 2023
It was a smooth process. Everything was explained very well, and the customer service was excellent! I was initially very anxious, but the representative put me at ease. Thank you, guys, for a great experience! I would definitely recommend you guys to my friends.
Reviewed May 17, 2023
Michael was extremely helpful and knowledgeable. He answered all of my questions and some I didn’t know to ask. I’m excited to work through this debt and get it resolved in a way that will help me in the future.
Reviewed May 17, 2023
I was overwhelmed and completely drained from the collection of debt in my life due to what happened to my business from theCovid-19 pandemic. I connected with another debt relief company before finding National Debt Relief which was not at all open and honest about their program. I found National Debt Relief just in time as I signed a contract with the other company Alleviate. I was still in my "cooling off period" so I could cancel that contract. I connected with Seungho (John) **. He was so amazing. In a telephone call he created a program for me, gave me hope and I was beginning my journey to financial freedom. He explained everything in great detail how the program works, He answered every question, was patient & encouraged me. That phone call changed my life.
I will begin my program on 5/31/23. I can't begin to explain the burden off of my life with just enrollment. I believe in this program. Seungho was so professional and compassionate. There is nothing "hidden" and all of my debt was accepted into the program. I have a few miles to walk down this road, but feeling confident in my future. Now my attention can be focused on rebuilding my business and being in service to people. I highly recommend Seungho ** and National Debt Relief Program. It is a way back and a way to be accountable to your creditors and yourself.
Reviewed May 17, 2023
Very helpful in outlining my options and helping me sign up for the program. It was easy to enroll and get started and I’m looking forward to being on the other side and debt-free. Thank you Mitch for your help.
Reviewed May 17, 2023
The debt advisor was clear, knowledgeable and very through. He explained my options and assisted me with my decision. He walked me through every step of the process and explained everything again as we went along. Would highly recommend to anyone facing financial difficulties.
Reviewed May 17, 2023
Chad ** explained everything well and answered my questions easily. He went over all the details of the program and made me feel very comfortable with the company. Also he explained how much money I am saving by doing this.
Reviewed May 16, 2023
Dear sir or madam, good morning, I just want to thank you for your good service, especially Ms. Yesena ** who was very polite and helpful. Thank you so much also for your time that you gave me during my calls. Also, customer service was very good that helped me a lot Sincerely.
Reviewed May 16, 2023
My customer Service representative Ryan was/is unbelievably knowledgeable and to the point. Even if he was pulling my leg in areas, I would have never known it. The process was quick and fast and definitely worked with my budget. I'm excited for the further being debt free. Thank you.
Reviewed May 16, 2023
I had very good and informative experience with my debt specialist, Teri was very polite and helpful in a lot ways. I am looking forward to good and positive thing to come in the future. I will recommend this program to my friends.
Reviewed May 16, 2023
Process was easy and thorough. She explained the entire process and helped me through every step. This will allow me to get my life back to some semblance of normalcy that has been lacking for several years. I can now start breathing again. Thanks.
Reviewed May 16, 2023
Anthony ** was very great help and I appreciate him for his patience helping me. He explained everything in a pretty comprehensive manner. He made me feel that once the ball is rolling my finances will be alright once again.
Reviewed May 15, 2023
I truly enjoyed the guidance that I received from Beverly. It was a great experience for me and the program is a GREAT fit for my debt relief needs. I am very satisfied with the program that I was recommended for and I’m glad that multiple options were offered. I already recommended National Debt Relief to a close friend of mine!
Reviewed May 15, 2023
Warren A. was amazing to talk to, made me feel comfortable, was relatable with my situation and was positive and supportive!! I feel so much better about this process and I look forward to complete my program and being debt free!!
Reviewed May 15, 2023
Ms. Kimberly ** was amazing!! She went through every single detail and answered every question I had to the best of her ability!! This is probably one of the most top 10 experience of customer service that I have received!! Thank you Ms. **, you are awesome!
Reviewed May 14, 2023
After consulting with NDR associate I was provided with important information reference my program I had not been made aware of in previously. Such as a review of my credit worthiness after 12 months positive payments into my program. This made a considerable impact on how important it is to make do do everything possible to keep my program installments up to date. I love this. Your associate gets a thumbs up throughout my entire enrollment process. I have a completely different attitude now thanks to this skilled individual. Dennis **
Reviewed May 13, 2023
Thomas was very nice, patient and helpful. He answered all my questions and explained everything and made sure I understood everything. I felt very reassured and at ease after our conversations. I feel like a weight has been lifted off of me after speaking with Thomas about how the program works and what to expect fr9m it. It feels so good to finally take the steps I need to achieve financial freedom.
Reviewed May 13, 2023
They were extremely helpful and explained everything piece by piece. Made sure the amount per month was better than what I was paying before. Definitely thankful for NDR. Couldn’t have done it without their help to get out of this crazy debt month to month.
Reviewed May 13, 2023
Von ** was incredible! From taking over the account last minute to being there every question or concern we had. We are very relieved to have control again and felt like we have support with not only NDR but with Von!! Thank you!
Reviewed May 13, 2023
After discussing my financial situation, the agent went over two possible options, which would save me a few hundred every month. It was a sigh of relief knowing things were going to be more stress free. The agent was comforting to talk with and insured me that I was making a good decision before things got worst.
Reviewed May 13, 2023
I was very worried in the beginning since I had gotten myself into a lot of debt. After talking to a friend I thought I would give it a go. I am very impressed with how they handled my debts when so many people told me it was a scam. However it's not, they have helped along every step of the way never acting like I am putting them out for calling or emailing. I am very glad I chose this route. Plus it teaches me to live within my means. If I cannot afford something I don't get it. Very grateful for their help.
Reviewed May 13, 2023
Luis was outstanding! We had to start and stop our conversation several times during the process due to my crazy work schedule. His patience and continued support throughout the process was unprecedented! He was thorough and detailed. I would definitely recommend NDR!
Reviewed May 12, 2023
Customer service is very good in helping me. They understand my needs and help me. They are also very knowledgeable and easy to talk. I recommend them. So far, I have made good progress in getting rid of my debts.
Reviewed May 12, 2023
Mr, ** was friendly, polite, knowledgeable, skilled, a good listener, he was providing, informative and thorough. Mr. **'s initial approach and finalizing made a long process seem much shorter by his manner of procedures. The over-all experience was beneficial and enjoyable.
Reviewed May 12, 2023
The gentleman I spoke with, I think Eric, was super awesome. He took his time to give me the best and I was very well pleased. I feel such a relief already. Thank you for helping me when no one else would!
Reviewed May 12, 2023
I had a great experience working with Jeremy **. He was very knowledgeable, was extremely easy to talk to, was able to answer all of my questions and worked around my schedule. Overall it was a great experience and I would highly recommend it.
Reviewed May 12, 2023
Theo ** at National Debt Relief was so helpful while I was signing up for the program. He answered my questions quickly and clearly. He helped me through the application process and once approved he provided me with what I needed to do next. I would certainly recommend National Debt Relief to a friend.
Reviewed May 12, 2023
My experience with Mike ** was a very good one. He listened and was very calm and informative. I felt very comfortable communicating with him. I could comprehend what he was saying and if I wasn’t sure he explained so that I would understand. I was satisfied with the assistance and patience that I received from Mike. I also spoke to another representative the following day and also received good feedback. I would highly recommend NDR for their organization, customer service and great reputation.
Reviewed May 11, 2023
The person I dealt with as David. He was very knowledgeable and a great help with every step of the process. I am very pleased with his help and would recommend NDR to anyone in the future. I am very eager to get started.
Reviewed May 11, 2023
Your response time is great. Every time I email you, my answer is likely the same day. In talking with customer service, I have always had professional and friendly help with my questions. I am happy I chose your business for help.
Reviewed May 11, 2023
Getting through the process takes a while but it’s the best option if you cannot make lump sum payments. Agent was courteous, thorough, and patient. I received documents right away and the agent stayed on to help set up my online account.
Reviewed May 11, 2023
John ** was excellent at setting up our account. Extremely knowledgeable and empathetic. A few questions required a a callback or two as we set on this path of several years. We are hopeful that we are in the right direction, as time will tell. Sometimes reconstructing finances years in the making is complex and troubling.
Reviewed May 11, 2023
An excellent team of professionals helped me so much. They answered every question my attorney, mom and I had. I am so excited to get started on my financial freedom journey! I highly recommend their services if you are experiencing a financial hardship.
Reviewed May 10, 2023
It was a smooth, enlightening experience with a patient, emphatic advisor, Vanessa. She helped us navigate through the process, explaining and answering our questions well. Anyone unfamiliar with the Debt Relief program would initially be skeptical and apprehensive. Vanessa erased all those, and we were assured that we had made a life changing decision. We begin our first week newly empowered, relieved of the burden of a vicious debt cycle. Thank you for the support, we look forward to the future.
Reviewed May 10, 2023
Mr. David ** made my experience very comfortable and pleasant! He was truly amazing in explaining how the program works, and all its benefits!!! I feel like a weight has been lifted off my shoulders! This is truly the BEST decision I have ever made!
Reviewed May 10, 2023
The entire experience was so easy and quick and Chase made everything easy for me to understand. Went through the entire contract step by step and told me exactly what I needed to do and expect out of the whole experience.
Reviewed May 10, 2023
Spoke to a woman on the phone who was very helpful and really made sure we understood what we were doing. We have just started the journey so we will see how it goes by later in the year. We were told this could take time so this is where we patiently wait to see how everything goes. The good thing is we can cancel at any time and they will assist with debt collectors calling.
Reviewed May 10, 2023
The Representative person/a woman Miss **/was very unique professional. She explain everything easy way. Sometimes must do this again and again because my misunderstanding. Thank you so much for people like she working for your company.
Reviewed May 9, 2023
Was helped through process by your member very well. It helped to have an individual work with me explaining how all takes place. For bill consolidation you appear to do well in working. With individuals such as I in need of help.
Reviewed May 9, 2023
Frank did an excellent job explaining the program I qualified for and answered all of my questions. I'm confident in the program that I've chosen will work for me and I'm looking forward to being debt free in a matter of months.
Reviewed May 9, 2023
I had the pleasure of speaking Jasmine. She walked me through the process and made sure I understood.. I would definitely recommend the service. Before I hung up I had a sense of relief. If you need help with your debt please reach to National Debt.
Reviewed May 9, 2023
I was nervous making the call and admitting I needed help. I never thought I would be in this situation. But life happens. Clarence made things so much easier. I was hesitant and Clarence made me feel at ease. He was very knowledgeable about the program.
Reviewed May 8, 2023
James ** was very informative about each step. Very sweet and patient representative. Thank you so kindly! He also help suggested how to go about my plan along the way, what is a better step, what to do and not to do. I can't wait to see my results along the way.
Reviewed May 8, 2023
Great deal, it took only a couple of hours mainly for me asking questions and he answered ALL of my Questions. And what we covered made Perfect sense. We went over every debt that I had. By the end all numbers were provided. And there were choices to be made. Right online I signed everything. Wish I did this sooner.
Reviewed May 8, 2023
I just got enrolled so give me a little more time. But I was impressed with who I talked to. He went out of his way and stayed late just to help me. Great customer service and glad that at least he took the time to help.
Reviewed May 8, 2023
Salesperson talked way too fast. Told him to slow down. All my cards have taken their payments after I stopped paid them. Plus your payment came out so now my account is overdrawn. I wish I never did this. I am retired and thought it would be better. I’ll be dead by the time this is finished.
Reviewed May 7, 2023
I was treated like a person. Staff was very friendly, made me feel like I was cared for, not judged for my mistakes. Would definitely recommend to a friend. I can finally see the light at the end of the tunnel. And has saved me money as well.
Reviewed May 6, 2023
The young man that helped me, Jay, seem to know his program very well and was able to guide me and answer all my questions. It's a shame more people don't know about this debt relief program. I found out about it through an application for a loan, however this is much better than a loan. It will get me out of debt in approximately 2 years.
Reviewed May 6, 2023
It was a great experience and it was broken down very well. Everything was clear and all my questions were answered. I am glad that I chose this company because I do not think any other company would of been this helpful, friendly, and patient. Thank you for all the help and allow me to better plan for my future.
Reviewed May 6, 2023
Agent was professional and courteous. Was attentive to my needs and recording my information. I am looking forward to working with NDR to resolve my debt. David ** was helpful in answering all my questions. I am very satisfied with the program presentation.
Reviewed May 6, 2023
Irene was very informative. She walked me thru the process with care and compassion. After the initial sign up with Irene, I felt some of the stress go away. The process of signing up is simple and I was walked thru, step by step to make sure that I understood how the program works and how I can start the process of being debt free.
Reviewed May 6, 2023
This was a fast process, and it has offered so much help! I still don't fully believe it as it's going to make things so, so much easier to manage and I am able to take care of accounts which otherwise I would not have been able to at all.
Reviewed May 5, 2023
They helped me with my credit cards and loans so that I was paying less than half of what I usually pay. It was quick and pretty painless. Now I can breathe each month without worrying if I can pay my rent or not. Thanks NDR!!
Reviewed May 5, 2023
Casey was very professional, nonjudgmental, and patient. I really did not expect to be in the situation to require your services, but I doubt anyone does. The stress of making the call to initiate services was unwarranted. The process was very streamlined and the documentation thorough. Thank you for allowing me to feel as if I can breathe.
Reviewed May 5, 2023
NDR is an excellent source of relieving high debt. I don't have to do anything except approve the settlements. The money goes in my account and NDR takes care of everything. I really can't think of a negative issue. Every time that I speak to someone from NDR, they are professional, knowledgable and very good at alleviating worries. The settlements they have gotten me I never could have negotiated.
Reviewed May 5, 2023
Nice, knowledgeable, very helpful, patience and very well spoken. Made sure I understood everything thing she talk to me about. Gave me the history of NDR and how it started and why it started. If I could give 7 stars I would.
Reviewed May 5, 2023
I wish to cancel my participation in program and enrollment. Yeah I haven't been helped. My agent was very pushy on agreement documents. I was disappointed in service. I wasn't comfortable with the whole process. This was a very bad experience. Therefore once again I wish to cancel enrollment and program before it even begins.
Hi Daniel,
Thank you for reaching out and sharing your experience. We regret to hear that you are disappointed. A member of our client success team will be reaching out to better understand your concerns.You may always call us directly at 888-660-7427.
We look forward to speaking with you.
Reviewed May 4, 2023
Lina was truly a delight to work with, she was professional and friendly. She made things easy for us. I would recommend her to all my friends. The communications between her and my husband and I were GREAT! She helped us a great deal.
Reviewed May 4, 2023
The only person that was good was that person who is still trying to help me. But as right now they told me one thing but then they made a mistake and then are not willing to change it. As of right now Dylan is trying. But as of right now they still have not
Hi Susan,
We are sorry to hear about this. A member of our client success team will be reaching out to assist, but feel free to call us directly at 888-660-7427.
We look forward to assisting you.
Reviewed May 4, 2023
I initially tried to get a loan through this company, after talking to Tyler, he gave me a better solution than taking out a loan and incurring more interest. He put me on a plan to pay back my debt, and get it where I want to be. It was easy, and everyone I spoke with was very helpful, and courteous. Thank you guys for your help!
Reviewed May 4, 2023
I am so thankful for finding this reasonable option for credit card debt accumulated during the pandemic. As so many folks overwhelmed by the many debilitating aspects of Covid, I was losing hope for resolving the horrible high interest credit cards that contributed to our survival. NDR is a blessing... Their staff is knowledgeable, patient and compassionate. Highly recommended.
Reviewed May 4, 2023
Both representatives that I spoke with were not only beyond helpful but they were just very kind and genuine people they understand where you’re coming from. I would recommend them 10/10 times, they helped me find my best course of action and now I’m on the road to fixing my life.
Reviewed May 4, 2023
The lady that worked with me was Melinda ** she was very patient with me. She explained everything. It was easy to get enrolled in the program. I am now a customer and I am excited about getting a break from high payments.
Reviewed May 4, 2023
We have just completed the sign up, but have yet to begin payments, etc. The process is straight forward and the folks are very professional yet personable. Remains to be seen the actual success and satisfaction once my creditors have been contacted and/or discover I am no longer paying them.
Reviewed May 4, 2023
The Executive was good. Very Cooperative and understanding. She was very prompt and immediate action was taken. It took just two days to finish of all the paperwork. I wish I get immediate help since I'm leaving for Mississippi tomorrow.
Reviewed May 4, 2023
Darwin helped us out tremendously, he was very knowledgeable and very patient with my wife and I. We gave Darwin an A+ for explaining everything to us in detail and helping us with our process. We’ve never had to use National Debt before, but we are looking ahead to the future to build our credit back to where it was a few months ago and we are confident through y'alls service it can be accomplished.
Reviewed May 3, 2023
Justin was very courteous and explained everything if we had any questions, he stopped and explain them to us in a matter that we could understand. He knew what he was talking about and he kept asking us if we needed any questions answered before he went on to explain something different to us. Very professional. He was very professional.
Reviewed May 3, 2023
While Ruben was an absolute gentleman, I had to try too hard to respond to things he'd say or ask. He was tied to a prepared script in his mind and was not easily pried from his canned speech. I felt pressured to commit to things I was not comfortable with and that I wanted more information on, or wanted to get other opinions about. He was focused on nailing me down as a client and it was difficult to get him to allow other thoughts, questions, or ideas to be explored.
Once he realized I was becoming frustrated with his monologue, and demanded a two-way conversation, he did attempt to soften his approach and allowed me to respond with some questions, and opinions of my own, while still maintaining his focus on pinning down a decision with which he had a vested interest. When I agreed to a call-back appointment, he was gracious and realized I would not move so swiftly into his decision for me, it was better.
On our second interaction he still had his focus on "landing the sale," but the intensity was less evident, and I felt more comfortable in speaking with him. So far, I'm thinking this is a smart move on my part. I do understand it is up to me to inform my creditors of this change. I am awaiting the telephone number that I can refer them to with their questions and concerns before informing them of the change in our relationship. I hope that will be provided soon so I can proceed with my responsibilities in making this a successful relationship for National Debt Relief, my creditors and me.
Reviewed May 3, 2023
I called for information about debt consolidation and by 10 pm had a plan that was shaped and molded to meet my wife and My needs. My debt specialist Casey ** was fantastic. He listened to my story and developed a specialized plan that addressed all of our concerns. He worked tirelessly to close the deal and should be commended. An increase in salary is in order.
Reviewed May 3, 2023
So kind and helpful and spent so much time with me in order to feel like I was making the right decisions and feel like I am in such good hands. I am so glad this process was easy and made me feel like I was set up for success
Reviewed May 3, 2023
Service rep went above and beyond and provided exceptional service to fit my needs. She also gave clear and beneficial information and assured that I understood what I was signing up for. I can’t wait to see the benefits of the program and all that it has to offer. Thank you.
Reviewed May 3, 2023
The agent was very attentive and very professional. Did make me feel like I was someone. I already felt bad about not being able to pay my debts and he made me feel like eventually I will be debt free.
Reviewed May 3, 2023
Lauren ** was amazing to work with. She addressed every question and concern I presented her with. She was extremely kind, patient, and understanding regarding an extremely uncomfortable situation. We explored all options available in which she assisted me in choosing the best for our situation.
Reviewed May 2, 2023
I had agent Kristen ** who was super helpful and made the entire experience as comfortable as possible. She answered any and all questions that I had. She made sure I understood everything and definitely recommend. Great service representative. Very responsive, knowledgeable and professional.
Reviewed May 2, 2023
I enjoyed working with Aaron ** in putting my plan together. When I had questions he answered them very thoroughly and concise. I was a nervous doing this and Aaron kept me calm and on track and really made it very easy for me to understand to program and to relieve any issues I was having. This program really will help me get back on track and build my credit score back up. Much appreciated.
Reviewed May 2, 2023
Yes I will definitely refer to friends!!!! Very pleased with the way my concerns were addressed. They were very professional in the way my accounts were handled. Very easy to answer all my questions when I needed to call them when I had any Questions. I will tell my friends how glad I was that they helped me and if they are ever in the situation that I found myself in to make a call to get some advice. They have a 5 star rating from BBB also.
Reviewed May 2, 2023
I was nervous at first but the representative Edwin was so nice and professional and took his time to explain everything to me and walked me through the whole process... The voice was very calming and much needed at a time when I was uncertain about the process.
Reviewed May 1, 2023
I had such anxiety about my debt but my representative did an amazing job putting me at ease. The process to get started was so easy. I am excited to be debt free. I would recommend this process to anyone.
Reviewed May 1, 2023
It was a new idea for me to consider debt settlement, as I was concerned about stopping my current payments on my accounts, however I felt very comfortable with National Debt Relief. I hope to see a change in the near future, however right now it's about patience.
Reviewed May 1, 2023
When speaking to Mr. ** it was like talking to an old friend. He was very patient and explained everything to make sure I understood, and if I had any questions he explained it to me clearly. I would highly recommend him and the company for outstanding results!
Reviewed May 1, 2023
My experience was excellent, Laura was incredibly thoughtful and sensitive to my needs. I recommend their services to anyone needing them and wanting to correct their financial trajectory. The process was not long and it was a good experience, I felt supported.
Reviewed May 1, 2023
I was looking for help with my credit card debt and located NDR on Google. I called the number provided and spoke with one of the agents, he was extremely knowledgeable and got me started with the application process and gave me some peace of mind. Thank you all so much.
Reviewed May 1, 2023
I am just starting on this journey of being debt free with the help of National Debt Relief. National Debt Relief is helping to relieve the stress of so many payments and high interest rates. The process has been an easy and painless process. My Debt Relief Analyst has been so supportive and caring. He answered my questions, no matter how trivial they may be. I recommend National Debt Relief to anyone wanting to get their life back and become debt free.
Reviewed May 1, 2023
I was very pleased with Mr **'s knowledge of the program. I am convinced he worked very hard in getting me the debt relief I so desperately needed. He was very professional and answered all my questions. He took his time making sure I understood everything.
Reviewed May 1, 2023
I was hesitant initially, about joining the program. However, your representative; Anthony ** was very friendly & helpful. He put me at ease, while answering all of my questions. More companies should be represented by such an individual. Actually, he should be training others. Please commend him for going above & beyond, to make sure that I am a very satisfied customer.
Reviewed May 1, 2023
Oscar, the representative who worked with my application made it easy and comfortable for me to do the transaction. He was able to answer questions with confidence. His explanation of the procedures and what's the next step for me helped me understand with my decision.
Reviewed April 30, 2023
I had a very good experience with Margarita ** who was very patient and passionate to help me resolve my debt issues. I would highly recommend her for helping resolve your problems. The problem gives you many options to make it very easy. They are highly recommended from ConsumerAffairs and you can't go wrong with them.
Reviewed April 30, 2023
Before I applied, I was really confused & felt helpless. I’m so overwhelmed with my debts & don’t know what to do anymore. I prayed to God & came across NDR in the internet & saw that it’s the #1 debt relief company in the US. I filled in a form & Jerard called me. He’s super helpful & nice & very professional as he knows what he’s doing & my embarrassment went away because I can feel in the tone of his voice that he’s willing to help me get out of debt instead of making me feel more embarrassed. I praise God for leading me to NDR.
Reviewed April 30, 2023
National Debt Relief has helped put my worries at ease. The representative I spoke to yesterday, Lawanda, was so kind and patient and made me feel secure in my decision to enroll to pay back my debt. Probably one of the best customer service experiences I have ever had with an over the phone service.
Reviewed April 30, 2023
Jae ** was my agent, and he was incredibly thorough. He slowly went thru the entire contract so that I understood everything, and he answered all of my questions. I will 100% be recommending him to other people. I can’t thank him enough!
Reviewed April 30, 2023
Had a very good experience and was able to understand everything that was explained to me. Very helpful for me. The agent was very knowledgeable and explained everything in detail. The agent was very kind and explained the whole process of getting my finances straightened out. Thank you.
Reviewed April 29, 2023
NDR is a great help to me. Such a relief off my mind knowing that my accounts are being taken care of. I appreciate everything NDR is doing for me. Amy is such a great person to work with. Thank you for everything.
Reviewed April 29, 2023
Geetu was so kind and helpful and very patient with me as I was signing the contract online. It took about an hour on the first call and then another hour and a half to finished all the paper work. All were very professional and helpful with any questions I had. Thank you Geetu and National Debt Relief. I feel more relaxed already.
Reviewed April 29, 2023
Aaron was who helped me!! He was so down to earth and understanding. I'm so glad he was the one who helped me.. He made it so easy.. I've been struggling with medical issues and now I'm on my way to getting on the right path with my finances.
Reviewed April 29, 2023
Everything's a wonderful experience working with Nat'l. Debt Relief. The process was smooth-sailing, very enlightening. Krystin, the debt specialist who attended to me was so warm, courteous, kind, understanding, & patient. She always works above & beyond. I could not thank you enough for all the kind & unselfish attention she accorded me during the entire process. ONCE AGAIN, A GREAT BIG THANKS TO THE NATIONAL DEBT RELIEF (NDF). You really make a difference in the lives of others especially people like me who is struggling due to financial hardship. Today I can breathe freely without thinking too much of my financial frustration. Thank you very kindly NDF! Hope you can help more people who are in the clutches of financial depression. GOD BLESS.
Reviewed April 29, 2023
My agent was great. Very patient and knowledgeable. If she did not have the information at her finger-tip, she would place me on hold and return with the answer. Being a customer agent is not an easy job. Dealing with customers all day, explaining various questions at length. Need more like her. I forgot her name; however, I'm sure you have note of that.
Reviewed April 28, 2023
Really good experience so far. I’d recommend them if you’re looking to get out of debt and can’t seem to do it yourself. They were very friendly and explained the process thoroughly. I’ve had no problems with getting into my portal and they answer all my questions in a timely manner.
Reviewed April 28, 2023
My representative Brandon ** was so thorough at sign-up. I was felt very comfortable moving forward with the plan. I’d looked into another one and didn’t feel I was heard or completely understood. However, that was not so with Brandon. Thanks so much.
Reviewed April 28, 2023
Frank was kind and friendly. He was very helpful and understanding. I want to thank him for helping me. If it wasn't for him helping me, I don't know how I would have bought grocery. I will be able to be debt free by the time I can retire because of his help.
Reviewed April 28, 2023
Great, knowledgeable, friendly service. Great people looking for best answers to eliminate one's debt. Program offers a quick solution to get out of debt in a reasonable ok period of time. They listen, they give answers. Very easy to deal with the personnel.
Reviewed April 27, 2023
It was a pleasure to work with you and I appreciate all the help Vikki T. Was exceptional with great knowledge in getting me set up. I'm looking forward in resolving my debt with the help you all provided me. Thank you.
Reviewed April 27, 2023
I had a wonderful experience with Chaz the professional that helped, great company and they'll take care of you! So give them a call and you'll be glad you did! They are a company that's there for you when you need them. So don't go it alone. Give NDR a call!
Reviewed April 27, 2023
My experience with NDR was not stressful at all! I’m extremely satisfied! The representative who assisted me was very thorough, knowledgeable, courteous and patient with me. From my initial contact with him until the end of our conversation, I was totally impressed!
Reviewed April 27, 2023
She was very professional and solved my questions. Inform me of the monthly Password Reset. Ask if I had medical bills to answer, we didn’t find any but I do have some and will look inbox to see if I could find them.
Reviewed April 27, 2023
The whole staff, at National Debt Relief were awesome. But, Ricardo really took the time to make sure my wife and I were okay with our decisions. The explanations were very clear and didn't need much interpretation. I never wanted to be in this situation, but never once did I feel like they judged us for our mistakes. Thank you for all your help Ricardo!
Reviewed April 27, 2023
James was very helpful and explain every detail. He was courteous and just a joy to talk to. Had to call him back a couple of time and he was still being a great agent though I think I was bugging him. But he said I was not. Thanks again James.
Reviewed April 27, 2023
I had the best experience dealing with a situation that has given me sleepless nights and lots of stress. I can’t say enough wonderful things about Sandy **. She made me feel comforted and at the same time she removed the gorilla from my back that has been torturing me day in and day out. Her voice was so calm and reassuring, it was a great pleasure to have worked with her. Thank you Sandy **!
Reviewed April 27, 2023
Very helpful and informative. All my questions were answered thoroughly. The process on the phone was quite time-consuming but that's just part of it. I was informed of my current situation vs the debt relief program and realized the savings that will happen.
Reviewed April 26, 2023
National Debt Relief has made it possible for me to get my debt under control. They are constantly working with my creditors and saving me money at the same time. They respond to me within 24 hours if I have a question or concern which is very important to me. I could have never paid off my debt without the excellent service NDR has given me.
Reviewed April 26, 2023
My Representative was very helpful and understanding to my problem. And very Professional and knowledgeable. I would definitely recommend friends and family to NDR. My wife and I feel very confident going forward with the program with the terms and conditions. Thank you.
Reviewed April 26, 2023
Lots of great information & a friendly Agent helped me through it all. Explanation was really great. Answered all my questions & polite & courteous. Gave me relief to know I was on my way to back to my life. Thank you so much.
Reviewed April 26, 2023
He was very nice and patient. I am trying to get my daughter to apply. I will recommend them to anyone. He was so patient. He spent a long long time with me. He was working with a person that was not real smart phone savvy. I could recommend him to anybody.
Reviewed April 26, 2023
Russell **, helped my wife and I with getting started with National Debt Relief and he was extremely helpful. We believe that this program will be a great benefit to us. We're thankful for this opportunity.
Reviewed April 26, 2023
He was polite and very helpful. He answered all our questions in a thorough and understandable. I hope that the rest of your organization is as considerate as he was. We have the utmost belief that our experience will be worthwhile.
Reviewed April 26, 2023
We felt very understood. We felt that no matter what question we had it was well answered especially in a way my wife and I understood it. Lesly the person we were speaking with went over every single part of the application and really went into depth on the things that he needed us to understand. I would definitely recommend anyone that really needs debt relief. They don’t just give you the options but they try to pair you with the best option. The option that will really work for you!
Reviewed April 25, 2023
Knowledge of the program is on point and the patience and professionalism phenomenal. This is my second time enrolling with NDR and I feel completely happy and convinced that I’ll get peace of mind to be debt free soon. Thank you so much!
Reviewed April 25, 2023
A very positive experience with helpful and professional experience. I was mired in high interest rate debt and needed to find help for my problem. As soon as I contacted National Debt Relief I was treated with respect and a sincere desire to help.
Reviewed April 25, 2023
Just started the program but the counselor made the sign up process so easy and made me feel like this was the program for me. I'm very excited for this journey with NDR!! I know my future looks a lot brighter with them in my corner. Being able to turn my financial life around makes it easier to sleep at night! Give them a call, you'll thank yourself later!
Reviewed April 25, 2023
Chris Porter was a great representative, he was very detailed, and helpful throughout the process. He answered all my questions, and gave me some great pointers. I am very grateful for all his help. I know that I would be to accomplish my goal with this step.
Reviewed April 25, 2023
My experience was wonderful. Kimberly was on top of everything making sure everything was good. All my information and it was a good thing. I appreciate all the help that she gave to me. She was on top of everything. We spoke last night. All this happened. She made sure she call me this morning to check on me to make sure everything was good and I definitely recommend Kimberly for her job well done.
Reviewed April 25, 2023
Agent was very professional, courteous, and explain everything to make sure I understand how this will benefit me and help me! Glad she was able to understand my situation, and was able to help me figure out. This was what was best for me!
Reviewed April 25, 2023
Adam was such a great help and we appreciate his patience and knowledge! He took care of our needs, he was polite, and very helpful! He made sure we got our monthly amount down and he explained all of the details of the contract thoroughly.
Reviewed April 25, 2023
Very helpful and made me feel like I can take control of my life and my mind again..the peace that will allow me to have control again of my financial situation to not have to worry about hard or dark times again.
Reviewed April 25, 2023
National Debt Relief is here to help you get out of debt. They work very hard to accomplish this task with you in mind. They are a pocketbook saver! Without them, I would still be paying for interest instead of groceries. They helped me get on track with my income and outgoing moneys to keep us out of the hole. If you want to try to get out of debt, give this company a try.
Reviewed April 25, 2023
No doubt I have made a good decision. Everything was explained well to help me make the decision to help me get out of debt. Friendly and informative representative. Spent too much time in the hospital and not enough time working put me in this decision.
Reviewed April 25, 2023
The person I had was very informative and answered all my questions. I even asked the same question multiple times and he would explain it to me in detail every time. I was unsure about this at first but he was very reassuring.
Reviewed April 25, 2023
I’m excited to finally have this off my back. The experience was painless. I am hopeful that I can have so peace of mind back, the man who helped me was kind and understanding of my situation. Thank you so very much.
Reviewed April 25, 2023
Zachary was so amazing with explaining the process. I have had months and months of hardship and I’m just at a point I can’t keep up and he made me feel so comfortable about everything. The hardest part is admitting I needed help and he was so awesome at explaining everything and walking me through the process!
Reviewed April 25, 2023
James ** is the man that walked me through everything step by step, made the process very comfortable & he was very informative! The forms that we went over & signed were easy to follow & made the whole process much easier! Thank you.
Reviewed April 25, 2023
I didn't think I would ever have to be in a position where I had to ask for help at my age. I should be living the good retired life. All it took was unexpected problems and there I was. I called National debt relief and immediately Edgar explained parts of the program and we went through my debt. As soon as he said he could help me, my stress level started decreasing. As I get farther into the program I am positive that my stress level will continue to decrease. Thank you for helping me.
Reviewed April 24, 2023
We had a good experience on our call yesterday. We were given a lot of information to help us make our decision to go this route. All of our questions were answered. The plan was described well and the reps are well informed and helpful. We got a follow up call today. The conversation was interesting and very interactive. Am feeling a little more confident about the outcome.
Reviewed April 24, 2023
I had a great experience with the agent when I told him about my credit card debt. He immediately got to work and did his best to help me. I would definitely recommend National Debt Relief to anyone who needs help with their debt. The company is a real problem solver.
Reviewed April 24, 2023
Very pleased with how all my questions were answered and everything was explained in detail. Very excellent and helpful. Took time to listen and made sure all questions and concerns were addressed. Very easy system information given step by step to follow.
Reviewed April 24, 2023
Lequitia is absolutely amazing!! She is knowledgeable, kind, patient. I have a weird work schedule, however she was able to meet when I could. I feel like she went out of her way and above and beyond what is required. I believe everyone could benefit from learning her style. She is the reason I followed through with this program. Love her!!!
Reviewed April 24, 2023
The representative was very professional and I’m so happy that I Contact you and I did read some of the reviews and I like what I read. I was showing the reviews to some friends of mine’s and they are going to sign up too.
Reviewed April 24, 2023
My experience was incredible. Xavier helped me through everything I needed to know. He explained to exactly what to do and what was going to happen. You could tell he truly cared about my situation. He talked me through the whole process. I felt very comfortable doing business with your company. I would recommend NDR to anyone in my similar predicament. Thank you for caring.
Reviewed April 24, 2023
Steve was very helpful on the phone. He explained the process and made it easy to understand. I had a lot of questions about the process and was unsure of the process. I had some misgivings but felt this is the necessary step at this point.
Reviewed April 24, 2023
Was a great experience and all my questions were answered very well. I was taken through the whole process very expertly and to my satisfaction. The person I spoke with was very patient with me, it was a pleasure to have him help me filling out everything. I am very satisfied!
Reviewed April 24, 2023
The amount of fees that have been taken out of my account is crazy! I pay monthly fees and then was just charged an extra almost $1k in fees for this service. The due dates are not set. They are randomly pulled every 2 weeks or so and they are always opposite of my actual payday. When I was first signed up and told it would be pulled on my payday every 2 weeks. I have called to get it changed and was told they're unable to change it. Extremely disappointed in that as now I'm constantly charged an overdraft fee every single time on top of their inconsistent payment dates.
Hi Shelly,
Thank you for reaching out to share your experience. Negotiation fees are only due when an account is settled and sometimes the fee is split up. Our fee structure is described in detail in your signed agreement and was reviewed at the time of enrollment.A member of our client success team will be reaching out to answer any questions you may have, but you can feel free to give us a call at 888-660-7427.
We look forward to assisting you.
Sincerely,National Debt Relief
Reviewed April 23, 2023
I saw the National Debt Relief advertisement and had No idea that I was signing up for this program. I‘m glad I did. Hopefully less stress. I was in a program before and help me. However, I wasn’t expecting to entered so soon.
Reviewed April 23, 2023
We went to National Debt Relief because we were way over our heads in debt. Every month we had to borrow more just to make ends meet. It was unsustainable and only getting worse. We couldn’t see any way out. National Debt Relief has given us a path to being debt free in 48 months or less while building up savings. Our stress levels are better than they have been in a very long time.
Reviewed April 23, 2023
Azra was wonderful helping me understand the process and explaining the process! I would highly recommend this debt relief company! Thank you for all the support! Call National Debt Relief if you find yourself in a difficult situation and they will be honest and help if you are a candidate. I’m so glad I called!
Reviewed April 23, 2023
Mr. Micah ** walk me through every step. It was truly worth it. It was my pleasure speaking with such a person with whom you can tell he knew the business as well as he did. And I will refer anyone time,.
Reviewed April 23, 2023
This process was the easiest thing I’ve ever done in my life. The customer service I revived was truly amazing. The way the graphs and process was explained left me with no questions but how do I apply? I truly couldn’t be any happier with the service and help I received.
Reviewed April 22, 2023
Chris was very helpful in assisting me sign up for the program. I look forward to being debt free and finishing my program. So far I would consider recommending this company. All my questions were answered professionally and promptly. I know this program will help me achieve the financial goal I'm working for.
Reviewed April 22, 2023
The process is easy enough. What I’m having trouble with is the number of reps calling me even though I am working with a designated person. I’m receiving far too many emails!! They are constant each day and I’m at the point I want to block all of them!!! There’s absolutely no reason for them or the calls!
Thank you for sharing your experience and we apologize for the inconvenience. This will be reviewed and taken care of for you.
Regards,
National Debt Relief
Reviewed April 22, 2023
Happy that we found NDR, they helped get the total of the debt reduced by several thousand dollars and we now pay a monthly payment we can afford. They handle things very well. They were courteous and helped with any questions we had. And if you call them you get a real live person to help with anything you may need.
Reviewed April 22, 2023
Excellent support caring and understanding. Patient and good listener. Walk through the contract to understand it. Explaining to understand and I was comfortable with it. I would definitely recommend National to all friends and family. Also, very please with the understanding to wait extra month to pay on debt.
Reviewed April 22, 2023
Thanks Justin. What a wonderful help you were in this process. I can't thank you enough. I feel better about my finances than I have in a long time. I appreciate all you have done. I was struggling with this decision, you made things very clean. It was a much easier process than what I had thought.
Paul **
Reviewed April 22, 2023
I’ve been very frustrated and overwhelmed being maxed out with my credit cards due to a horrendous case of long Covid-19, a relapse, associated medical issues, and recently I suffered a stroke and had surgery on a Carotid artery! Finding this service has been a total relief. The first person I spoke with guided me through the application process with complete courtesy, patience and knowledge. Answered all my questions in a professional matter! So far so good.
Reviewed April 22, 2023
Lamell ** was beyond amazing when it came to customer service. This was something I wasn't sure of but after he went step by step with me I felt very confident in making the decision to move forward. Lamell went above and beyond to help and explain everything to me. Thank you!
Reviewed April 22, 2023
I was drowning. NDR helped me with one phone call! Set up was simple and easy and the staff was helpful, encouraging and reassuring. They are not there to judge or shame you, they are there to help. Plus, you get to tell your creditors you are now working with NDR. They are not allowed to harass you after that!
Reviewed April 22, 2023
She did a amazing job. Answered all my questions even when I asked them twice. And changed my mind on things. And walked me through the sign up process. She kept asking me if I had more questions. She was very pleasant and helpful.
Reviewed April 22, 2023
Marquis was great. He made me feel comfortable about making the difficult decision to ask for help. I am looking forward to my journey to getting debt free. They were able to get me all the information I needed to make my decision.
Reviewed April 22, 2023
When I signed up I wasn't given the choice of one payment a month. Just told payments would be every 2 weeks. I only get paid once a month and with 30 to 31 days in a month my payment sometimes would fall before my pay day. I have been told that to have my payments taken out once a month I will have to call every other month to set this up. Your system won't allow it to go further than 2 months. This is not very convenient for me. Please work on this for me.
Reviewed April 22, 2023
The rep I spoke to was very personable. Put me at ease immediately. Very knowledgeable & helpful. I would highly recommend to anyone feeling the squeeze of debt to contact this company & answer your phone when they reach out.
Reviewed April 22, 2023
Knowledgeable helpful and to the point overall professional experience. I was walked through by the hand and explained in detail as to what to expect. The monthly payment was well within my budget. My handler was very professional and kind. I look forward to seeing the outcome from this entire experience.
Reviewed April 22, 2023
Everyone has been super helpful. Great service! I was nervous about attacking my credit card mountain and From the start, everyone I have talked to has been very helpful and kind. I will definitely recommend to my friends and family members. No person wants to have to attack things like this with people they can't be themselves with.
Reviewed April 22, 2023
Right now I just want things to go smoothly and correctly for us to get out of debt as soon as possible. I believe this company is the answer for us. My only problems is with my wife who has had 3 strokes and has “Short Term Memory Loss”, and doesn’t understand all we are trying to accomplish. But we are working on it. Thanks to this great company.
Reviewed April 21, 2023
I just signed up for the program a week ago so results are pending but between my initial phone call, the follow emails, I am very encouraged & optimistic, sleeping much better at night, knowing my debt will soon be paid off and behind me.
Reviewed April 21, 2023
Representative was very polite and professional. He helped me to decide which accounts should be added to the program. He discussed with me how I got into my situation. We discussed programs that would help me to better my situation.
Reviewed April 21, 2023
Garrett was very sweet & patient with me. I'm sure you have other people that just don't want to give up control or go overdue on bills, etc. etc. I got my credit scores up and was paying everything good & now I can't and did not know what to do. I think this is going to help.
Reviewed April 21, 2023
I was very leery of checking into these debt relief companies, but I had dug myself a hole so deep with debt that I was having trouble paying everything every month. By the time all my monthly bills were paid and the necessities were figured, I ended up living on credit cards for the rest of each month. It became a vicious cycle and was stressing me out. After talking to Jonathan ** I felt much more comfortable and proceeded to let him help me with a plan. I hope it works well!
Reviewed April 21, 2023
Very helpful and informative. Able to answer any questions. I receive updates regularly with complete information on how I am doing with account and I am informed when they pay off a creditor. I am also informed when they get a settlement offer.
Reviewed April 21, 2023
I shouldn’t have hesitated-was suffering financially & felt almost immediate relief after my 1st contact with National Debt Relief. Thank you for all your patience Mark **. All information was emailed, my steps were minimal, and follow up customer service excellence as an email went to spa but I signed the necessary document. Have you tried resolving things on your own? Do Not Wait!
Reviewed April 21, 2023
Called customer service about why my payment was showing that it hadn’t come out. She explained that it will take up to 3 days however assured me that it was requested for withdraw from my account. She set my mind at ease
Reviewed April 21, 2023
I can’t get no recalls from anyone out there. I need to know something about one of my creditors. I don’t know what else to say because I don’t have much to say so have someone to call me like Mr **. He will do.
Reviewed April 21, 2023
So far all reps has been so understanding and helpful. Hopefully by the end of the year I will see a great change with my credit! This was a big step for me in getting myself and credit under control!
Reviewed April 21, 2023
I thought your response to my issues had priority and as of today, very little has been done to resolve my debt issues. Now you want me to submit 40 words to show my dissatisfaction. Results speak louder than words. Try to respond to my concerns.
Reviewed April 21, 2023
Everyone I've spoke to in the company was helpful and willing to explain things I had questions about. It is always a pleasure to speak with the associates. I'm contacted whenever there are changes and possible offers available for settlements.
Media


