National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 7, 2024
I was helped and assisted in my recovery of debt by a gentleman named Sean. This gentleman was very thorough and helpful every step of the way. Great customer service!! I applaud the company for being able to help and support people who are struggling financially and trying to get their lives back on track when things are tough. A program like this matters and I am grateful for the support and help with an issue that will now soon be resolved.
Curtis
Reviewed April 7, 2024
Just enrolled which was pretty easy. I will keep you updated. Since I just signed up I can't really give an honest answer about how it is working for me at this time. But I can say that working with Erica on getting signed up was pretty easy to understand and didn't really take as long as I thought it would.
Reviewed April 7, 2024
Really stressed out about bills and National Debt helped out greatly. They were easy to talk to and took Time to look over everything. They help me set a payment that I could pay. They helped me find all accounts by running my credit report. Thank you for all your help.
Reviewed April 7, 2024
Straightforward, he was very friendly, easy to talk to, and took our time to explain and fill out the forms. During the process we had some small talk as well while we discussed the program and my options for the program. In the end he was very helpful and a pleasure to work with getting everything setup.
Reviewed April 7, 2024
Christine was extremely friendly and helpful. She is a fantastic employee for you. Make sure you keep her. She spent a long time on the phone making sure I understood what I was doing. Answering every question I had not rushing me, called exactly when she said she would and was a pleasure to work with.
Reviewed April 7, 2024
Evelyn Was Great. She went thru everything with clarity. She wanted to make sure we understood everything. I would recommend her to anyone. And of course, I would recommend National Debt Relief to anyone that is having financial difficulties.
Reviewed April 7, 2024
The process was kind of long but I am so much better off than I was. My sleep and attitude are much better and I would do it all over again. This is a wonderful stress reliever. I received all the documents in a timely fashion and have them saved. The gentleman that helped me through process was very patient, friendly and understanding.
Reviewed April 6, 2024
Andrew was a tremendous help when I called. He was very kind and caring when I was describing my hardship. He reassured me that everything will be okay. He was very thorough when explaining the program. He confirmed that National Debt Relief is the best option for me! Thank you, Andrew!
Reviewed April 6, 2024
Excellent working with Tom to get started. I have some other questions but that is for the client support. I started as I have been drowning in debt for a while now. Hopefully this payment plan will help me back on my feet. I do not want to file for bankruptcy and that is why I have tried to find another solution.
Reviewed April 6, 2024
We were very well attended to, any doubts were answered very well, the attendants were very helpful and good, especially Sergio ** who was very kind and patient. It's a long call, but it's just so there are no doubts or things left behind. The program seems to be a relief for us to start over in a dignified way. Thank you!
Reviewed April 6, 2024
I waited to see if I could solve this on my own but things just kept getting worse. I called National Debt Relief and instantly felt things getting better! Dillon ** was the one who answered my phone call and he put my mind at ease within minutes. He described everything in great detail before asking for any commitment. Then he walked me step-by-step through the enrollment process and the paperwork involved in completing the application. He also spent time giving me some valuable tips for handling the ongoing process of fulfilling my contract. I would highly recommend this organization to anyone who needs help with an unbearable situation. These folks are the real deal!!
Reviewed April 6, 2024
Jae ** was the associate who helped me set up my plan, talked me through everything, made me feel comfortable, and recommended the best services. I was very nervous about everything, but Jae took her time to explain everything, and make me feel comfortable. I am extremely happy that I got Jae, if I had anyone else, I don't think I would have signed a plan.
Reviewed April 6, 2024
It was an easy, painless process. I really appreciate the kind, calm way that my representative, Natalie, helped me to get this process set up. I'm excited to finally be getting back on track. I hope to find that everything works as it's been presented, and that I am able to accomplish my credit relief goals within the projected time period!
Reviewed April 6, 2024
Kester was a pleasure to work with. He made the whole process quick and easy and comfortable. I would recommend NDR time and time again for anyone struggling with debt. When I enrolled in NDR the first time, I had no idea what kind of company they were but I knew I needed help. At the end of the program, not only was my debt resolved, but I got a decent refund of the extra money I invested that wasn't used to pay off my creditors. It was a very pleasant surprise!
Reviewed April 5, 2024
My experience with National Debt Relief has been very positive and refreshing thus far. David was very thorough and detailed in describing how the process works and answered all questions asked. I look forward to resolving my debts and to a new future with the help of NDR. I also enjoy the personable experience.
Reviewed April 5, 2024
I am extremely grateful to NDR. Working with them has been so easy and helped give me such peace of mind. I was handled with such care and compassion it was as if I was speaking to a friend. I can now start the road to becoming debt free thanks to NDR.
Reviewed April 5, 2024
It's hard to describe the relief you feel when your debt is taken care of in a timely manner and you can let go of that. NDR was extremely helpful in every stage and very patient when they probably go through this time and time again. Thanks so much once again.
Reviewed April 5, 2024
Nicole was great. She explained everything in depth and made it easy to understand and offered multiple options. From start to finish the process was seamless. I am grateful to have come across National Debt Relief. Overall great experience. Would highly recommend to anyone looking to reduce your debt and save money in the process.
Reviewed April 5, 2024
The process of signing up was lengthy but worth it. At one point, the call dropped but the rep called right back so that we could continue. He was patient and respectful. I feel that I can get out of debt more easily now that I have signed up for this program.
Reviewed April 5, 2024
My experience was great. Pedro provided quick service and was very detailed in explaining the program and making sure I understood everything. He took the time to walk me through everything. He was very knowledgeable in both programs and what they offer. He answered all my questions. He walked step by step through the paperwork and made sure I understood each section and check to see if I had any questions.
Reviewed April 5, 2024
My initial experience with NDR and Charlene ** was an amazing experience. Charlene walked me thru the process and put my mind at ease. I'm excited to get my finances back on track and restore my credit rating to a more favorable number. Thank you for giving me some piece of mind.
Reviewed April 5, 2024
I wanted to call several times but I was always hesitant. I finally did yesterday and the young woman who helped me put me at ease right away. She was so well informed and helped me to understand everything. I’m so happy I finally made the decision to ask for help.
Reviewed April 5, 2024
Talked to a representative, was very patient and helpful, took his time guiding me and explaining the process as well as repeating anything I needed to hear twice, very kind and understanding throughout the whole conversation. Very informative on the subject and any questions I had he had an answer for, I felt like my time wasn't wasted and very valued.
Reviewed April 5, 2024
Mrs. ** was very patient, helpful, understanding, very compassionate. She was easy to work with and when we got done it was like the weight and stress fell off. We thank her for her time and patience. It meant a lot to us. And also was very clear on how the program works and help get the app set up so we are a part of the family. Have a very nice day. And again thank you so much.
Reviewed April 5, 2024
Every time I called National Debt Relief, I had no issues. I'm completely done with the program. I'm fully satisfied. I am debt-free now. I've recommended it to a handful of people already.
Reviewed April 5, 2024
There was very good communication either through email or telephone calls, updating me and letting me know what was going on. They would call or text me and ask if the settled amount would be something that I was interested in. If it was, they would go ahead and move forward with it. We went with the automatic payments out of the account. Every month, it went out like clockwork. I knew when it was coming out and there was never a double take. They were very careful. I was able to complete my program in the time allowed. They were flexible. There were times when I had to postpone a payment. If I had enough in my account, they allowed that to happen. They were excited when they were able to close out an account and when I graduated. I would recommend National Debt Relief because they helped us out a lot.
Reviewed April 5, 2024
National Debt Relief helped negotiate settlements and pay off schedules and took over the payments. I paid them a certain amount each month then they lotted it out according to their schedule. I'm completely out of debt now and feel better. They said it would take four years, but I was able to do it in three years. Everything worked out great. It was always easy to get ahold of somebody and talk to them.
Reviewed April 5, 2024
I called National Debt Relief and requested more information. They sent me a whole packet and I went over it. Then I got ahold of them again and I started up. The reps were very helpful. When I went over my finances and I saw that I couldn't pay at that specified date, instead of having me get a penalty, they pushed the date around. I'm completely satisfied with the service.
Reviewed April 4, 2024
NDR got me out of a lot of debt. They were very helpful and they got me smiling again. They did me a big, great favor, even though the payment was kinda high. I was very well satisfied.
Reviewed April 4, 2024
They had a good presentation and so I said I'd go with them and see how everything turns out. It turned out everything turned positive and exactly the way they promised. There were times when I had to have my payment delayed a few days and they were able to delay the payment a couple of days.
Reviewed April 4, 2024
My experience with NDR went above and beyond. Everything was broken down nice, and both options were explained very well. The gentleman was very patient with me and was able to answer all of my questions. I believe that NDR will be able to help me out with my needs so I am able to get back on track financially.
Reviewed April 4, 2024
National Debt Relief reduced my debt and paid it all off with money that I paid them. I was comfortable working with them. The only thing that was a disappointment about the service was the drop in my credit scores. That was hurtful. But the rest of it was fine and they let me pay it off three months early. Also, they contacted me periodically and we'd go over what was happening and what was getting paid off.
Reviewed April 4, 2024
Edgar’s handling of this entire experience was so professionally presented and I’ll be forever grateful. This part of my life was so stressful and embarrassing to discuss with anyone! I’ve had a great burden removed off of my shoulders and have hope for my future again! (Edgar’s help has been priceless!)
Reviewed April 4, 2024
Excellent service. Thank you Mr. **. Debt counselor was very detailed and extremely helpful and patient. Great customer friendly counselor. Thank you for your patience and help. Hopefully everything will all go well and I will be able to get out of debt. Thanks to National Debt Relief and Mr. **.
Reviewed April 4, 2024
The experience was great, the people explained everything in detail and was just great, I'm glad I picked NDR. I would recommend to friends and family. They went over everything with me, made sure I understood everything. The person was a pleasure to talk to. I was nervous at the start but by the end I felt that I made the right choice.
Reviewed April 4, 2024
I had a lot of credit card debt and I needed to get out from under it all. I saw National Debt Relief's ad on TV so I called them up and they set it all up. They took all my credit card debt and settled it for me. I paid a monthly payment to them and they settled all my debts out of that account. They did exactly what they said they were gonna do. I'm out of debt, my credit score is going back up now, and it made my whole life easier. I'd recommend them to anybody.
Reviewed April 4, 2024
My experience working with Jasmine G. was great! Her communication was timely and clear. She explained each step of the process and was so knowledgeable. She was polite and friendly, throughout each interaction. It was a pleasure talking with her. I am so pleased with the help they were able to provide for me and my family.
Reviewed April 4, 2024
The enrollment process was very easy. I talked to someone on the phone, and then I gave them my information. They ran my credit report, saw what I owed, and then we went from there. The rep seemed very caring and he was always willing to help. He explained everything thoroughly. Then he set up a payment that I could definitely afford and I went through. Right now, I'm debt-free. I ended up paying it back a little early. I was scheduled for between four and five years and I got everything done in about four years. Everything was great. Every time I talked to someone, everything was very positive.
Reviewed April 4, 2024
Getting out of debt was such a relief for me. They assured me I was not going through it alone. We figured out what was best for me and my financial situation. So if you are going through financial hardship the NDR is a great option for a new start.
Reviewed April 4, 2024
National Debt Relief is a good company to work with if you ever get into a debt crisis. They had better customer service and a better outcome. I emailed them and they called me back. Within 10 minutes, I had my account set up. Every time I called, they were super nice and helpful. I had everything paid off within a year and a half. I got my credit score up. I'm doing good now.
Reviewed April 4, 2024
I would recommend National Debt Relief to anybody that needed help. I did a debt consolidation, and the enrollment process was quick and easy. I had at least three cards, and they put me in a program where I could afford the payments. The people were really nice, friendly and helpful. I didn't talk to them too much, but they got in touch with me every once in a while to make sure that I didn't have any new debt or if I had anything else come up, that maybe we needed to change the program. That was nice. Now, I'm debt-free.
Reviewed April 4, 2024
The representative was excellent and very professional. The representative was very respectful of my speech impairment. The representative was polite and when the representative had to do something on their end the representative would let me know when the process was about to be finished. The representative that helped me deserve a recognition.
Reviewed April 4, 2024
My experience with NDR was great. I loved it. If my friends or family ever had problems with their debt, I would recommend them to do it with NDR. They were always positive with me. They always encouraged me for everything. They always helped me with everything. Every time I had a question, they always could resolve it and answer for me right away. Working with them gave me a relief. I could breathe every day and wake up every day with no stress. I'm happy that they were here to support me and help me with my bills.
Reviewed April 4, 2024
National Debt Relief is a high quality company. The reps answered all my questions, and enrollment was very easy. I filled out an application, then they called me and we went over some things. They sent some paper out, and I signed and emailed it back to them. In about a week, I got the welcome packet. Overall, my experience with National Debt Relief has been perfect. It's been beautiful. They did everything they said they were gonna do. I was on a 39-month program, and it helped out a lot. It helped free up a lot of money and take care of some of my debt.
Reviewed April 4, 2024
Scott was very patient and understanding. He walked me through everything and explained the things I didn't comprehend. I would definitely recommend this program to those in need. It is nice knowing I don't have to live struggling so much anymore, since my payments are lower. I am thankful I found this program.
Reviewed April 4, 2024
Mr. Edward ** walked me through the process step by step. He was very patient with me. I was very impressed with the ease with which he guided me. He was very professional throughout the precedes. It would be an honor to inform anyone of the NDR. He made me feel very comfortable signing the documents to complete the process.
Reviewed April 4, 2024
The NDR rep Zay is awesome. He explained the process, is very helpful, professional, empathetic to my situation. The payment plans are flexible and affordable not to mentions they are highly recommended. I am one step closer to financial freedom and am very happy I called. I cannot wait to see the end result.
Reviewed April 4, 2024
I'm happy with National Debt Relief. When I called to inquire, I was impressed with how patient they were with what I deemed to be silly questions. They were informative and made me feel comfortable. I felt safe that I was giving them my money every month for several years, and they were gonna do what they said they would do. We crunched numbers and came up with a comfortable plan. I turned in whatever they needed to be satisfied, and we were off and running. I skipped a month once and thought that was gonna be a huge thing but it wasn't. It was effortless customer service every time consistently.
National Debt Relief resolved about $20,000 worth of credit card debt. My payments were half what I was paying out monthly in credit cards. When I signed up, they said about six years. It flew by and I didn't have to do anything. They took the payments automatically. They have taken me from "I might end up living in my car" to having purchased a car while on their program and paid it off, and resolved all my credit card debt. Anybody with a ton of debt that they've accrued and can't seem to find a way out, this is the way to go.
Reviewed April 4, 2024
Brian was a professional in every aspect of the process. He was very patient with all the questions and would contact me on the times he said he would. Very pleased with him. I was not sure of this company but he made the experience to start the process very easy. He a asset to your company.
Reviewed April 4, 2024
Everything we talked about was actually what was going on with my credit card situation and was resolved by setting up a new single payment. Was fast, easy, and affordable. Wish everything was like this application. The customer service representative was excellent. Knew his job. I would recommend the company to all My friends.
Reviewed April 4, 2024
I liked the guy who talked to me at National Debt Relief. Compare to the other companies I talked to, he seemed like he could help me more and he was more interested in my case. I told him what my problem was and why I had to sign up with them. I've kept everybody current and I told him that I was worried about getting behind on my accounts. He said that he was going to talk to everybody, and that he had to call me back and explain what was going to happen. He also told me when he was going to call me back and he called me back that day, which I was impressed about.
He told me what my payment plan was going to be, how much I had to put in my bank account, how much would be taken out of my bank account, and on what day of the month. At certain times I had to call because I was working part time at Walmart and my payment dates changed. I didn’t get paid on a certain day and I got paid every two weeks. When I would call NDR, they were easy to make adjustments for me. Now, I don’t have anybody calling me. I did get sued the other ones I talked to but I called my rep and he told me to give him everything. I faxed the documents to him then they took care of it. One creditor may also take me to court, and NDR said they’d take care of it. They did and I never heard from that company again. I couldn’t have made it without NDR.
Reviewed April 4, 2024
Raymond made a very stressful time and decision, very fast, easy and way less stressful by the end. Took me thru everything step by step and was easy to speak with. Answered all my questions and reassured me on the process. I am eager to see the results once all is said and done. Would definitely recommend to friends and family.
Reviewed April 4, 2024
Very helpful. I am on my way to being debt free in a few years. John was very kind and was concerned about our financial situation. I would recommend them to anyone who wishes to be out of debt. They helped me and they can help you too. The reviews were very helpful.
Reviewed April 3, 2024
It is in an effort to be debt free. They are very patient, (I'm 85, slow in speech and movement) as well as encouraging. The young man I spoke with was courteous, yet friendly, professional while warm. We'll see about the service in time to come, but in personnel, they've got it!
Reviewed April 3, 2024
Good afternoon, To whom it may concern, I am so pleased with Alex. He is so well spoken and friendly. Made me feel very comfortable talking to him. He is very patient. He explained the program very well. I deeply appreciate my time with him on the phone and for all his attention and dedication that he had with me. Once again Thank you so much for everything.
Reviewed April 3, 2024
Before contacting National Debt Relief to discuss my options for getting debt free, I looked them up on the Better Business website and Consumer Reports. NDR had top ranking on both sites. Top five or higher. The representative I spoke to was kind, knowledgeable, and professional. I would highly recommend NDR to all my associates.
Reviewed April 3, 2024
Aiden was the nicest person I have dealt with in a long time. So glad I picked you guys to help me out. I can not wait to get all this stuff taken care of. He was the nicest person to have to deal with. That is for sure. I highly recommend you guys to everyone I know.
Reviewed April 3, 2024
We were extremely pleased with the way Anthony assisted us in getting financial relief with our credit card bills. He was very pleasant and professional and gave us advise on what we could do to lower our utility bills. We really enjoyed speaking with him and was pleased with the outcome. Thank you Anthony.
Reviewed April 3, 2024
I was very nervous about doing this but after talking to Tara, I felt comfortable and at ease about my decision. Tara made sure that I understood everything that was going on, how everything worked, and took her time to explain everything to me. She was very knowledgeable. I'm very grateful for her.
Reviewed April 2, 2024
Shawn did a great job explaining everything to me. He also provided an experience that seemed individualized not a static delivery. Makes the whole experience that seemed original. Not like what you would see with a waiter or waitress where every delivery the same each time.
Reviewed April 2, 2024
The customer service was excellent. My experience was very professional and courteous. My customer service person was very knowledgeable. I was informed about everything, she was very thorough. I would recommend National Debt Relief to others with confidence. I feel like my experience with National Debt Relief will be very positive, and I am confident I will conquer my debt in a timely manner.
Reviewed April 2, 2024
I just started the process with NDR. I chose this company because Consumer Reports rated them highly. I felt that my representative was very knowledgeable and considerate. I do feel it went well, I am hoping they will not disappoint when it comes to follow through and promises made. It is a big step to take, maybe a bit more hand holding would have helped me.
Reviewed April 2, 2024
They were knowledgeable and empathetic to my situation. Will recommend to family and friends. Process was easy and thorough. Went over all my financials and explained the different options to me. Gave really sound advice and took care of my financial needs.
Reviewed April 2, 2024
Everybody that talked to were very helpful. I appreciated all the help me and we’re very patient. They talked to me in easy terminology that I understood. Was having problems with my phone and they were so patient. Gave me great relief to get my affairs in order to get out of debt. Thanks so much!!! Greatly appreciated. Glad that I called.
Michelle **
Reviewed April 2, 2024
I am highly satisfied and happy for the way I was treated for your representative Raul ** who was all the time very professional, helpful and attentive. My wife and I want to thank you for helping us to have some relief on our debts and want to congratulate you for having such kind and qualified personnel.
Reviewed April 2, 2024
I would recommend this service to anyone. Desiree ** was great. She was patient and explained everything really well if I had any questions. This was a good experience during a difficult time. Thank you to National Debt Relief and to Desiree. I am looking forward to being debt free and less stressed!
Reviewed April 2, 2024
My experience was pleasant during a stressful time for me. Right away when my call was taken I felt more comfortable with my situation and less insecure financially with the person on the phone and excited for the future. The man (which I forget his name) was thorough, reassuring and did a great job clearing up any confusion I had. Very nice experience. Thank you!
Reviewed April 2, 2024
I absolutely had a big stress full with two different credit payments which I can't able to pay it so national Dept relief helped me to solve my problem and I am very happy to get help from them and I am thankful to them and I recommend to everyone who has a problem please.
Reviewed April 2, 2024
I'm so appreciative that I could be provided with assistance and now I can focus on starting fresh. It only takes a few bad months for your life to change for the worse, and one call to National Debt Relief for it to change for the better. I'm hoping for the best going forward.
Reviewed April 2, 2024
I felt uneasy and hesitant to begin this process, however when I spoke with Williams he made it all clear and easy. I’m feeling pretty great about joining and feel hopeful that this is the right path. Special thanks to Williams for explaining and taking me through the start process.
Reviewed April 2, 2024
They were very on point and making sure I understood the process. Gave me something to look forward to in getting back together without worrying about collectors all the time and when and what they would do next. I'm bought ready to retire. I want to retire peacefully and enjoy the rest of my life.
Reviewed April 2, 2024
After being unemployed for three months, trying to work with agencies myself, not have much luck and being made to feel like a horrible person. David was fabulous. Explained everything, a couple times just make sure I understood how everything would go. National Debt Relief saved me over $2000 with a payment I could afford. Great experience!
Reviewed April 2, 2024
No raises since Covid. Cost of living out pacing my pay. Meanwhile trying to pay off credit card debts. I now have a solution through National Debt Relief that can satisfy my creditors and render me free of the crushing weight of debts. The bonus of being in the program is that I can add extra money to the it and finish the program faster. I feel better already.
Reviewed April 1, 2024
Jeff ** did a fantastic job in helping my wife and I enroll in the program. He went above and beyond our expectations in helping us get situated to the NDR process. I have no doubt that he did everything in his power to help us and we appreciate that so much. We look forward to having financial freedom in our future.
Reviewed April 1, 2024
I have been attempting to get out of debt for a while. I am thrilled to get the help I need with National Debt Relief services. Amazing how easy the process was and how quickly they solved my issues. Trisha was excellent to work with! She was knowledgeable, patient, thorough and excited to help. I would highly recommend this company! Don’t wait. Take the plunge and make the call today. You will not regret it. The anxiety that was lifted instantly was worth it. Cannot wait to be able to say I am debt free in a fraction of the time I would have been.
Reviewed April 1, 2024
The call was quick and easy and the agent helping me was understanding and very polite. He answered my questions and my issues were resolved right away. I checked my account right after the call and the changes were in effect immediately. I appreciate how easy this process has been so far.
Reviewed April 1, 2024
Thank you so much to Jay ** for helping me through my journey to a better financial future. I honestly couldn’t have asked for a better specialist to help me through this. You were so honest, and kind, thank you so much to you & also Michael for helping me get settled. Kind regards, Jessica **.
Reviewed April 1, 2024
It was very helpful to me and make my day a lot of help to see what I could save and live a little more and be a help to my family. So may try and enjoy my retirement, be with others people my age instead of just sat a home all time alone so I just can enjoy life as it's meant to be.
Reviewed April 1, 2024
National Debt Relief will change my life for the better, it's going to feel good to be debt free from high-interest credit cards and high-interest personal loans, I plan to be debt free once I complete the program, and I'm never getting back in debt ever again. Thank you.
Reviewed March 31, 2024
I couldn’t have asked for a better experience when starting my journey to be debt free and that’s all thanks to Mr. Drew **. He handled my case with the utmost care, professionalism and kindness. He was very thorough as well as took the time to answer all my questions and made sure that I understood everything so I can start my debt free journey with confidence. Thank you so much again Drew!
Reviewed March 31, 2024
I thought my debt relief representative was extremely knowledgeable and helpful in multiple ways: breaking down my debt, consolidating it, and setting a reasonable goal and timeframe for paying it back. The instructions were clearly read, and the representative was extremely patient as he guided me through the process and helped me set up my debt relief budget and account.
Reviewed March 31, 2024
I called National Debt Relief with questions, that were answered directly and professionally. The lady was extremely nice. There was no added pressure. We were given the time we needed to decide if this was right for us. We ended up signing up, which was easy. We were given direct lines to the lady we worked with. I feel confident in becoming debt free with the help of National Debt relief.
Reviewed March 31, 2024
Dennis Strong was personable and not 'robotic' or 'stick directly to script' oriented. Answered my questions and eased my doubts. Coming from a customer service background, I understand that position with people can be frustrating but I enjoyed his ease in conversation. I put a 5 as the process was a 5. I will find out soon how the program will pan out.
Reviewed March 31, 2024
After discovering your company’s ratings, I felt very comfortable reaching out to you. I was treated respectfully, with empathy and patience. Your representative returned my phone call at the agreed upon time and took the time to carefully explain everything to me. I look forward to completing this process and regaining control of my finances again.
Reviewed March 31, 2024
I am basing my experience with the sign up process. I had a lot of questions, and the representative assigned to me was very thorough on explaining everything. I can only base my 5 STARS on the initial set up of my account. I hope to be debt free in 5 years.
Reviewed March 30, 2024
I was helped really well and in a timely manner. I would highly recommend you all to anyone without a doubt. Every question I had in mind, he answered in a way where it was easy to understand. We are very happy and blessed to be on the road to getting out of this debt.
Reviewed March 30, 2024
I was nervous about calling, but Matthew made it very easy. Matthew was very friendly and helpful. He explained everything very well and made sure all my questions were answered. I’m very excited to begin this journey to become debt free! I should have called sooner! I would definitely recommend NDR!
Reviewed March 30, 2024
Phenomenal service and very thorough. Would highly recommend to everyone, I am looking forward to seeing a great improvement in my score. Thank you for the service and thank you to NDR for being reliable and efficient. I can look forward to a better experience with my ability to invest.
Reviewed March 30, 2024
Just signed up for the program and this is going to help me tremendously with managing what I owe. Feels great to have 1 payment instead of 10 each month. Excited to start this journey and get out of debt. The monthly cost of the program is far less than what I would pay with all the debts combined.
Reviewed March 30, 2024
I worked with an associate named Ginger, she helped walk me through the process and was very thorough, pleasant, and knowledgeable. Without her expertises I probably would have taken a different approach in my endeavor. She has a very soothing voice which helps take some of the anxiety out of the process. She went step by step and helped me through it.
Reviewed March 29, 2024
I spoke to a man the day before speaking to this woman and I said he was rude and lacked customer service. But today this young lady I spoke to went out her way to help me and my husband. Plus she was laughing with us. If I had to call again I would love to speak with her again. She need a raise.
Reviewed March 29, 2024
Very happy I contacted NDR. Agent I spoke with was very knowledgeable in helping me understand this program. Glad to know someone is helping relax from these bills. I have read the reviews and understand that I will get calls from creditors and constant phone calls. Looking forward to seeing my first creditors reduction.
Reviewed March 29, 2024
I am only in the initial stages of the program so I cannot speak to the final outcome. After working with the agent I am optimistic and hopeful that this is the best decision I could have made in my situation. All of my questions were answered fully and competently. Giving all your personal information is scary, but I feel that I was treated fairly and honestly. She was great to work with and I feel I made a good decision.
Reviewed March 29, 2024
Working with Maurice was awesome. He instantly let me know he was there to help and calm me. My partner and I are grateful for NDR and Maurice's support. We would have used a different company if it weren't for Maurice! He was able to give us a customized plan that will take us less than 2 years to get out of Covid related debt.
Reviewed March 29, 2024
I am very happy with the service provided to me by Gabriel **/National Debt Relief. Gabe was very knowledgeable, patient, polite, understanding, an kind throughout the process. National Debt Relief it's just what I needed; I was struggling to pay my bills/debt/personal loans. National Debt Relief cut my monthly payments in half so I can breathe now. I was worry about falling far behind on paying my debt, but now with the help of National Debt Relief I feel more in control of my payments/debt. THANK YOU VERY MUCH!!
Reviewed March 29, 2024
The process was so easy and Amy gave me lots of assurances on how I was feeling about being over loaded with debt. She made the process easy and I didn’t have to repeat myself over and over. She was able to explain all of the details and give me the best advice. I appreciated the detailed information I received.
Reviewed March 29, 2024
The specialist explained all my question patiently and thoroughly. Also went paragraph by paragraph through the legal agreement and answered all my questions. There was no hassle and no pressure, and it all was done on my timeline. I appreciate the professionalism.
Reviewed March 29, 2024
I think it takes a lot to call and say that you need help with debt because who wants to admit that. When I called I had the best person on the line who made me very comfortable and we shared a few laughs funny enough about debt. I'm glad I called and can't wait to finally feel free from my debts and being able to start fresh has been extremely helpful to my overall quality of life.
Reviewed March 29, 2024
Just enrolled into the program and I already feel relieved. Not gonna lie I was a little hesitant at first but the man I spoke with made me feel comfortable with it. Cannot wait till the end of the program and I'm Finally out of debt and can move on with my new debt free life.
Reviewed March 29, 2024
So far, my experience has been a very helpful one. Everything has been explained fully to me and I believe my debts will soon be handled so that I will be debt free. The representative, Zay, has been more than helpful in guiding me through the experience and I'm more than pleased with what I have learned. Thank you, National Debt Relief for helping me feel more at ease than I've been in a long, long time!
Reviewed March 28, 2024
Theo was very professional and listened to my concerns. He was very helpful and explained the options I had for debt relief. I could breathe a sigh of relief after going over my payment plan. I was having restless nights worrying about not having enough money to handle all of my bills and monthly obligations. Thank you for the wonderful support.
Reviewed March 28, 2024
Bruce was very nice and he explained everything thing to me. I will recommend this program to anyone. I'm very excited to start my journey. Also, the portal is very easy to navigate and everyone I've spoke to has been very polite. The program is very easy and explanatory. After speaking with Bruce I'm very pleased with the program and eager to get started
Reviewed March 28, 2024
Been struggling for years and then we had a medical need that put me over the edge. In conversation with the acct manager, all my questions were answered, the process was broke down for me and I never felt judged or belittled for my past choices. Thank you for giving me hope and helping me create a plan towards financial freedom.
Reviewed March 28, 2024
I think my biggest takeaway from my experience is feeling comfortable. Josue, the service agent that talked me through it, was very patient and hopefully that reflected on his kindness. It’s a scary thing to entrust your private information with any entity, especially those you don’t see in person. I look forward to fixing my strenuous financial situation and being another success story.
Reviewed March 28, 2024
Outstanding personality and customer service. Very polite, knowledgeable and explained everything in a way that was easy to understand. I would recommend your service to other people if they need any relief. Jericho was very patient and understanding. Your service has taken a great burden off our shoulders. Thank you.
Reviewed March 28, 2024
I just started the program so I can't give an honest review of the program. Based on what I've read and been told, it appears to be the solution to my problems. The process was pretty easy and seemed pretty straightforward. What I can review is the person I talked to, Katie. She was very patient, understanding, and friendly. She answered all my questions and
Reviewed March 28, 2024
Phillipe was able to answer any and ALL questions & concerns I had. Went through everything line by line to help me understand what would be happening and what to anticipate. Also gave me phone numbers and his DIRECT number in case I thought of something later. I would recommend THIS to others needing help.
Reviewed March 28, 2024
The representative was very engaging and informative. He handle my concerns with pure professionalism which provided me with a sense of calmness and trustworthiness. His patience and knowledge was reassuring. He assured a plan that would fit my situation and concerns. Edwin was very well educated with the information needed for the process, he answered every question asked and even read everything for my understanding. Thus far my experience has been great because of the representative (Edwin-ex 8236).
Reviewed March 27, 2024
Offering gratitude for the level of professionalism and knowledge Steve offered through out the process. From the first email/call to going over paperwork. It’s clear why this company does well. They are committed to helping others. Have already recommended and will continue to do so! I am so grateful I took this step.
Reviewed March 27, 2024
Had a great experience enrolling in National Debt Relief program. My Debt Specialist, Tommy ** was the epitome of warm professionalism; he made the entire application process informative and very easy to navigate. Our family is on the journey to be debt-free thanks to NDR and the assistance of Specialist Tommy **. I would highly recommend this NDR program to anyone caught in the nightmare of never-ending credit debt and stressed out living...
Reviewed March 27, 2024
The agents were very knowledgeable and patient with technical problems I encountered while trying to work electronically with them. They gave me their complete attention and didn't try to rush me through the process. The requirements and procedures for the process of enrollment were thoroughly explained and made easily understandable. Future contact methods were made available.
Reviewed March 27, 2024
I didn't feel pressured, and welcome to ask many questions and explore options. Agent was very transparent. I was given time to shop around and felt good about this decision. I even search the BBB for reviews and nothing discouraging. I would definitely recommend to someone needing to consolidate especially with credit cards.
Reviewed March 27, 2024
Yes, I would recommend this to one of my friends. My experience with this was very relaxing and was not stressed out. It was very simple to follow and easy to understand as a non-English speaker. I was able to fill this out with ease and would completely recommend.
Reviewed March 27, 2024
Jerry B. was incredible, he spent over 2 hours explaining the program in detail and walking me through every step of the enrollment process. He was very knowledgeable and able to answer all of my questions. He gave me time to explain my situation and how I got where I am today. I look forward to becoming debt-free.
Reviewed March 27, 2024
It was a smooth process, and our rep was very informative. He assured us on any concern we had and help get the process done in a timely manner. We are excited to be making this step. And we appreciate his time spent with us to resolve it. We are excited to learn more about this program as well. Thank you again for all your help.
Reviewed March 27, 2024
Talk about a professional. He was patient with us on the phone while our kids were wreaking havoc in the background almost the entire phone call. He explained everything in detail and made us both feel very assured. 10/10 Recommend using National Debt Relief to anyone in financial struggle. Frank is a prime example of professionalism and was again extremely helpful. Thank you Frank!
Reviewed March 27, 2024
My experience with MJ Morgan was actually only what I have to describe as almost exhilarating. It went so smoothly I couldn't help contrasting it with the run-of-the-mill usual. She knew exactly how to walk me through the process of application and she was professional yet friendly. Altogether a refreshing experience. And the bonus is that she helped relieve my anxieties. Well done, folks.
Reviewed March 27, 2024
Laura was wonderful to work with during the call. She explained all the processes clearly and took her time to ask if I had any questions. It is a very dynamic program, and, depending on your debt level, it offers great outcomes. I am so glad I made the decision to take advantage of the offer to consolidate my debt.
Reviewed March 27, 2024
1st I would like to say that I hate filling these things out and usually skip this exercise, but not time. The gentleman who helped me couldn't have been any better if he tried! He was extremely helpful in explaining the plan, how it works, and my responsibilities. Above all, wonderful patience. It was a really good overall experience!!!! Stuart **
Reviewed March 26, 2024
I was assisted through enrollment by Frank, and I felt like I got the VIP treatment! I thought NDR was too good to be true, worried about many of the program details, and had tons of questions. Frank offered lots of compassionate, non-judgmental advice and information. All my questions and concerns were addressed and there was no pressure whatsoever to join.
Reviewed March 26, 2024
I would like to say it was a pleasure speaking to the representative that did my application. She is the most pleasant and well trained receptionist that I have spoken to in a very long time... She treated me with respect and patience. The receptionist was able to explain everything to me in such a way I was able to understand everything clearly. I would highly recommended her to friends and family because did an amazing job. Excellent customer service.
Reviewed March 26, 2024
Adam was amazing. Super helpful, answered all my questions and helped me understand the process and how it works. I was really unsure about all of this and felt overwhelmed by the idea of debt relief. But by the end, I felt confident I was making the right choice. Would definitely recommend.
Reviewed March 26, 2024
I love speaking to my representative. She was so helpful and really took her time to explain everything to me truly five stars! She took her time to explain everything, even though I had several questions and she was so helpful and fast. I really appreciate your help made me feel confident about my credit rebuilding process.
Reviewed March 26, 2024
Gentlemen we spoke with was very thorough. He made use feel very comfortable. Robert gave us all the details and walked us through every line. He had to do a couple calls with us as there were a few issues with the credit report. I would highly recommend the company to any friends that may need help with debt.
Reviewed March 26, 2024
Mr Larry ** made it really easy to get through the debt that I was in and I just I was so overwhelmed and he kept on reassuring that everything was going to be okay and he worked diligently and very hard for me and he he got me on the right path. He is very very genuine person. He cares for for his customers and he is very polite.
Reviewed March 26, 2024
The representative was very knowledgeable and very patient in answering all my questions. Very understanding and was able to relieve me of so much worry and anxiety. So glad I finally called. So looking forward to being free of credit card debt. Hopefully I will be more sensible and this will not happen again.
Reviewed March 26, 2024
In about 2 hours after calling National Debt Relief I was set up with a plan and explained the process thoroughly. And in the long term saving me thousands of dollars and relieving me of a whole lot of stress. I am so glad that they were able to get me enrolled in a timely matter and helping me to achieve financial goals.
Reviewed March 26, 2024
The whole process over the phone was really easy and Natalie ** was very knowledgeable and kind. By the end of the enrollment I was very comfortable with the process that would be going on. I have no doubt that this was the right thing and place for me. Thanks a bunch!
Reviewed March 26, 2024
I had been putting off the inevitable, talking to someone for help with fallen behind credit card debt. Yesterday I took that leap and Sadie I was on phone with for 3 hours, she was very empathetic, patient and kind and made me feel at ease and by time was all figured out I felt such a sense of relief. Very thankful finally made that call.
Reviewed March 26, 2024
Colin took his time and explained everything to the very small details. Was very helpful and made me feel very much at ease. I would recommend him to anyone who finds himself in financial distress and needs help without going through extensive collection, agencies and various difficulties. As a result, I would recommend this particular program.
Reviewed March 25, 2024
NDR has gone above and beyond to find forgotten debt and get settlements that I can work with along with debt known at time of my original call to them. I should be debt free in 26 months. I am ever so grateful for the assistance I have gotten. I never would be where I am know without them.
Reviewed March 25, 2024
Customer service was very helpful and extremely thorough. Would recommend to family and friends. My agent was very knowledgeable, friendly & patient. Though process took a little longer than expected. But not the agent fault. I was having trouble on my end with my paperwork. So give them a call, you’ll be happy you did.
Reviewed March 25, 2024
Vincent communicated well. Very knowledgeable. Explained how much I was paying. I am glad to have learned this knowledge and help. I would highly recommend him to anyone else who needs help...He was very understanding and compassionate about what he explained to me ...I think you guys should give him a raise for what he does.
Reviewed March 25, 2024
Talked with Marc all day and he went over everything and made sure that I didn't have any questions before he moved on. Marc talked about how they would help, went over the contract and what was a secured and Unsecured. Marc would always make sure that I understood everything he discussed with me.
Reviewed March 25, 2024
Not quite sure what I can say since I just got started, the young man (Raymond) was very kind and explained everything thoroughly and answered all my questions, I was a little apprehensive but I don’t think I am anymore. Just praying everything works out as it was explained to me, My life will certainly be less stressful.
Reviewed March 25, 2024
Signing up was easy and agents were helpful. I just hope this experience goes well and quickly.. I almost thought it was a scam and had to call back several times. I guess I am worried about all of it. Well hope it goes well and fast that is all to say for now I just signed up,.
Reviewed March 25, 2024
Jordan ** worked with me to set me up for success! He was patient with me during all my questions and trepidation. I am very happy that he is my personal representative to be with me throughout this journey. I also spoke with Renae this morning as I was feeling a bit scared that maybe this was all a scam. She assured me that I am in good hands with Jordan and it is the real deal. Thank you!
Reviewed March 25, 2024
Very understanding, explains everything in detail asked if I need any help and or understood. Very polite, return call very quickly. Offers peace of mind. Contact numbers if I need any help. Was very nice to speak to an American on the other line. I appreciate your help and time.
Reviewed March 25, 2024
Deja was very understanding and supportive! She walked me through the whole sign-up process and made it so easy. It was so nice to work with someone who cared and wanted to help me. I feel very confident that I made the right decision and I trust NDR to help me out with my finances.
Reviewed March 25, 2024
If you are in credit card debt of more than $20,000, it's worth contacting National Debt Relief to have them help you with that. Otherwise, you're gonna stress yourself out and never be able to pay that off, unless you get yourself in debt somewhere else. And it's peace of mind. I called NDR and scheduled a consultation. I qualified for the program and got started. I was set up on a good plan. What I wasn't aware of was I would pay for the negotiator's fees. I also thought that my credit card debt would be negotiated to 50% less than what I owed. It didn't turn out that way. It depends on what percentage the credit card company is willing to negotiate. So, there were different percentages. There was a 50%, 60%, 70%. Other than that, the program worked out for me.
I would call or email NDR and a representative would call me back. Or when I would call them, I would get connected to a representative that was able to answer my questions. Towards the end of my program, I couldn't afford that $700 a month so I brought it down to $200. NDR was willing to work with me with that too. I was on the program for four years, which was only a year longer than what I was supposed to be. It ended up lasting four years because I had to drop my payments down.
Reviewed March 25, 2024
My experience with NDR’s, Mr. ** was nothing short of incredible! He is knowledgeable, understanding, supportive, and was flexible with my allotted time. It was class! His authenticity and persona put me at ease right away. I have no doubt that this company will help me meet my goals with my financial situation. I have peace of mind, Finally! Thanks Mr. ** for your patience and help!
Reviewed March 25, 2024
National Debt Relief discussed everything. There was no unanswered questions left. The representatives were always very kind and didn't make me feel like I was bothering them. I was also able to track my progress through the dashboard on the customer service portal. The program itself was a little longer than what I had been told, but that wasn't National Debt Relief. It was that the creditors weren't wanting to be workable on a couple of them. The program worked for me because I graduated out of it. It got me out of some debt that I felt like I was drowning in, and I just purchased my first home.
Reviewed March 25, 2024
National Debt Relief will help me take my debt from 30k to 22k in a matter of 2 years and I couldn’t be happier. I appreciated the quickness and elaboration when on the phone trying to figure things out. 10/10 would recommend to anyone looking to consolidate their debt! A fast and easy process.
Reviewed March 24, 2024
The lady was very helpful. Answered my question and concerns I had. Even when I was put on hold she came back to ask if I had any new questions or concerns. She was easy to understand and went over things several times to make sure I understood the plan. I hope it is a smooth transition and everything goes well. First night in a long while I had a good night sleep.
Reviewed March 24, 2024
I now feel better and relieved. This is something that I needed to get into. Natasha Good was a great help. I would recommend this to anybody. If they knew how easy it is, I'm sure you would have many more clients. Thank you for your help and God bless.
Reviewed March 24, 2024
It was a great experience and my options were explained well to me. Also my problem was resolved. I’m excited to start making payments to you and it finally making a difference. I can finally feel less stressed out about making large payments every month and not seeing any results in the amount.
Reviewed March 24, 2024
Justin was great. Made everything super clear and easy. Answered all my questions quickly and kindly. They cut my debt payments in half, and are helping move towards being debt free and achieving my financial goals. Can't recommend enough. I'm very glad I reached out. It's been a good experience so far.
Reviewed March 24, 2024
William Was Very informative and talked me through the process and made my decision easy. He knew all about the program and was very easy to talk to. I’m glad you have someone this knowledgeable working for your company. He sounded like he enjoyed his job and was happy to help me with my debt.
Reviewed March 24, 2024
I’m a person who likes to deal with the same person. Developing a relationship is important to me. I recently became gainfully employed and was ready to open my account with NDR, but the person I’d been working with no longer works there. Enter BEN B. He’s been with NDR since 2018, so he has the experience to walk you through it. His demeanor is pleasant and his patience is long. He even stayed late for me because I work “bankers hours”. We got everything done in a matter of 2 days. I hope you’re listening NDR…BEN B. Is a GEM. I hope NDR Is treating him fairly and please share this review with him. I call him my “brother from another mother” because of his care and concern for my well being through this process! Thank you again BEN.
Reviewed March 23, 2024
Representative Oz is very knowledgeable of the program. He took time to explain the program and the pros and cons to enrolling in the program. He has excellent customer service and is very professional. I will recommend Oz to anyone interested in enrolling in a program with National Debt Relief.
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