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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 45 Reviews 8435 - 8635
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed June 1, 2023

    I was looking at going into chapter 13 but I knew I was not that far in debt. I contacted National Debt and got a great result. The customer support and knowledge was fantastic. I was on a time schedule when I contacted them due to having to work and Dan got things complete before I left. I am excited to be able to breathe again. I have a payment plan I can work with.

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    Verified purchase
    StaffTransparency

    Reviewed June 1, 2023

    The consultant that assisted me was professional, friendly and very well educated in debt consolidation. He was informative. He was respectful as he took my information. At no point was he judgmental over my explanation of my circumstances. I definitely recommend NDR to family and friends who are searching for an answer to their situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2023

    I enjoy getting help with my debt and getting everything explained to me for my best option and great customer service. I’m very grateful to have a team that understands the value of being in debt and trying to resolve everything. It’s just a great stress relief to have a company in your corner during this time in life.

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    Verified purchase

    Reviewed May 31, 2023

    National Debt Relief went over everything on what will happen. And options. Reviewed all the papers and the amounts to pay and time. And looks like I will have money left. I would recommend National Debt Relief. Very Good. Thank You.

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    Verified purchase

    Reviewed May 31, 2023

    When I enrolled with National Debt Relief, Wyatt walked me thru the whole entire step from explaining all the options I had, and he even explained all the documents to be signed. And, he would always stop to see if I had any questions.

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    Verified purchase

    Reviewed May 31, 2023

    The clerk was very nice and she explained everything step by step. Very satisfactory service. In the future, I will recommend National debt relief to someone or a friend. I feel like I got my life back already, thank you for making this transaction so effortless.

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    Verified purchase
    TechStaff

    Reviewed May 31, 2023

    Harry was very helpful in explaining the details of the process. I was concerned about a few things in the contract. My mind was eased after. I now feel confident that I made the right choice in picking NDR to handle my problem.

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    Verified purchase
    Staff

    Reviewed May 31, 2023

    Incredibly helpful. Thank you. Frank was so kind and understanding of my situation. I need this so bad. As I am expecting a son. A musician. Touring. It really is a blessing knowing I will have relief from debt. Frank, thank you, my son is probably going to be a drummer too. He thanks you too.

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    Verified purchase
    Staff

    Reviewed May 31, 2023

    Ty ** was an amazing help with getting me started in the program. He made the entire application process effortless and stress free. Without Ty I most likely would’ve moved on to another service. Ty is an amazing person and people can definitely benefit from him.

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    Verified purchase
    Staff

    Reviewed May 31, 2023

    Jordan ** was very helpful, he answered all my questions and was very professional. I am very happy that I was able to consolidate my debt with the help of Jordan. I am looking forward to becoming debt free. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 31, 2023

    Help was accurate and fast... Thank you much for Sandy and all the help! Everything worked excellent even though I didn't have a lot of knowledge about this... Thanks u so much! I really hope I can get to a good credit situation with all your help! Thanks.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 31, 2023

    Thank you isn't good enough To say For your help. But I'm going to say thank you thank you thank you. I hope everything works out for me as you guys have food forth I didn't say thank you! I can't wait till this is all over with. And just for you guys helping me thank you. Keep up the good work what you guys have done for me and hopefully for others. Thank you again.

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    Verified purchase
    Staff

    Reviewed May 30, 2023

    Professional and friendly attention, all my doubts were clarified, they represent an invaluable help, to be able to move forward, I strongly recommend them; Mr **, the person who attended me was very friendly and straight to the point at all times.

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    Verified purchase
    Staff

    Reviewed May 30, 2023

    I was able to get the help needed. they explained the program and what to expect as well as the commitment I have to make to get debt free. I recommend this program to anyone who needs help getting debt free.

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    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed May 30, 2023

    +I hesitated to even start the process of taking care of my credit card debt, but I had no choice. I talked with Tony, and he was amazing; extremely polite, knowledgeable, and helpful. Your commercials don't lie. I am so glad I decided to choose NDR.

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    Verified purchase
    Staff

    Reviewed May 30, 2023

    She was very clear to make sure that I understood everything that she was telling me before she moved on. She was very helpful with helping me and patient with me. Please continue to keep up the good work.

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    Verified purchase
    Staff

    Reviewed May 30, 2023

    Person I spoke with and help me throughout the entire process is Jennifer. She was very caring, empathetical, helpful, knowledgeable and supportive, I wish her all the success, she was very kind and easy to work with. Good job and good luck. Thank you.

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    Verified purchase
    Staff

    Reviewed May 30, 2023

    My experience with Tony ** was excellent! 100%. He was a great person. I like the way he took his time to explain to and listen to all my questions. I will recommend it to anyone. I will definitely give recommendations.

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    Verified purchase
    Staff

    Reviewed May 29, 2023

    I Found myself in a poor financial situation during my separation from my husband. National Debt Relief helped me form a plan and I could see the light at the end of the tunnel. Thanks National Debt Relief for giving me hope.

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    Verified purchase
    Staff

    Reviewed May 29, 2023

    Contacting National Debt consolidation was the best thing for me. Charles ** is one of the best agents I encounter. The compassion, diligence, assertiveness that he applied himself to help me was a relief for me. Stress eased away more and more daily with his expertise. Thank You.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 29, 2023

    I received great customer service, the rep was very understanding and reassuring. Application process was quick and easy. I feel very secure and relieved to have this company help me with my debt. I would definitely recommend this program to anyone who is struggling to pay off debt. And the payments are very manageable.

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    Verified purchase
    PriceStaff

    Reviewed May 29, 2023

    Dominick S. Helped us out tremendously with our process of getting our life back on track. He took his time explaining how things worked and asked several if we understood what was going on. Even asked about doing this for my wife and saved us even more money in the end.

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    Verified purchase
    Customer Service

    Reviewed May 29, 2023

    I would like to just say I was in a stressful situation with my finances. And a friend told me your company and I gave it try and after the conversation with Tom I felt so much relief and felt I could breathe again and have some peace knowing I did the responsible thing with my finances. Thank you again for the great customer service and step by step page by page introduction.

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    Verified purchase
    Staff

    Reviewed May 29, 2023

    Kelvin was very professional and considerate at the same time. Never at all pushy or too much to deal with. Thank you for having such a respectful person helping many people that need that niceness at such a hard time in their lives…

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    Verified purchase
    Staff

    Reviewed May 29, 2023

    Steve was super nice and helpful. He carefully guide me through the process and very much help eliminate so stress from my life. I appreciate the time he took and would recommend him to friends. He deserves a raise! Steve was dedicated enough he took time on Memorial Day to help. I am very thankful to him.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2023

    Had the most amazing experience overall with Mark! You can tell he was just smiling through the phone over the whole conversation! I’m so happy! So easy and wonderful. Process so amazing and now I feel stress free! Thank you!

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    Verified purchase
    Staff

    Reviewed May 29, 2023

    My experience is better than I could have imagined. No one goes to National Debt Relief because they have handled their expenses perfectly. I absolutely expected, and deserved, a lecture over some of the mistakes I have made. Instead, I received a conversation and understanding with some advice on how to avoid this situation in the future.

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    Verified purchase
    Staff

    Reviewed May 28, 2023

    Denise the representative was very nice. She answered all my questions and explained everything I should expect and receive from the program. I feel like I have made the right decision to get back on my feet and look forward to saving some money.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 28, 2023

    Sir Jordan ** of NDR was very prompt about calling me as per the schedule I requested. He was very courteous and attentive as well as kind. He went over with me the options and help me get the option that is best for my situation. He was very patient as I asked him questions and answered them promptly. He was obviously very knowledgeable of the process and got me resolution within the call. Thank you, Sir Jordan.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 28, 2023

    National Debt Relief made the sign-up process fairly simple and was able to help me and accommodate to my situation. Their service and communication through the process is excellent. I would likely recommend them to someone in a tough financial situation.

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    Verified purchase
    Staff

    Reviewed May 28, 2023

    It was fairly easy and I felt no stress in applying for assistance. I was guided throughout the process, and everything was explained in detail to me. I was very impressed with the ease of applying and with the individual who assisted me. I would highly recommend NDR to friends and family.

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    Verified purchase
    Staff

    Reviewed May 28, 2023

    I was excited and relieved at the same time. Kurt ** was very patient, and he guided me through the process. He was amazing. He didn't pass any judgement based on my history, he answered all my questions, and was very professional with everything. I wasn't too sure about this because of other programs that couldn't assist me, but National Debt Relief was there. I am 100% confident in myself and knowing that this will make me a better person. Especially with managing and budgeting.

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    Verified purchase
    StaffBilling

    Reviewed May 28, 2023

    I need to get my credit card debt paid off and I am so relieved after speaking with John. He was very patient with me and answered all of my questions. He guided me through the application process with ease. He was very kind, thoughtful and very through. I would highly recommend John to anyone who needs help applying for NDR.

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    Verified purchase
    StaffBillingTransparency

    Reviewed May 28, 2023

    30 minutes to breathe a sigh of relief. No more massive monthly payments. No more wondering how everything would fall into place even if I planned for spending. I had a plan. NDR gave that to me. Kristofer was great start to finish. Totally transparent and working with me. Very patient as my kids made so much noise over the line. That’s all it took. After trying so much to make it work, I had a way out.

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    Verified purchase
    Staff

    Reviewed May 27, 2023

    I was hesitant to enroll again in this program (at no fault of the company), however upon speaking with Andrew ** I felt very comfortable in making this decision. I was astounded at the level of care and the reassurance that I was not going into this unsupported. I look forward to the path ahead and know that I am in great hands.

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    Verified purchase
    Staff

    Reviewed May 27, 2023

    Mr. Wayne ** was very patient & knowledgeable which helped me to understand the process. He took the time to explain the process one page at a time, with the examples that I may have to come up with my creditor’s.

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    Verified purchase

    Reviewed May 27, 2023

    Sean made sure to go over everything that was relevant to the debt consolidation program. He is making sure that everything is easygoing for me since I have been having some financial hardships. From the beginning he has been there.

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    Verified purchase
    StaffBilling

    Reviewed May 27, 2023

    Julio contacted me and thoroughly explained the debt relief plan. He was patient and friendly! I feel confident this program will financially ease my situation with my credit card debt and leave more funds available to me on a monthly basis.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2023

    Went over everything clearly. I look forward to getting rid of my debt. They are very friendly and helpful to make sure you are doing what is best for you. They go over each step with you and will call back if disconnected.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 27, 2023

    I was walked through the process, my agent was AMAZING. He made me feel empowered to get a handle in my finances. I was embarrassed when I called but by the end of the call I felt relieved. I can now breath and not stress about how things will be paid.

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    Verified purchase
    Staff

    Reviewed May 27, 2023

    Agents were helpful and informative. I would definitely recommend them to a friend. They were able to cut my debt by 2/3rd. This allows me the freedom to save money. My plan was to buy a home in three years. Now I can start looking for that perfect home. Thanks Debt Relief.

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    Verified purchase
    Staff

    Reviewed May 27, 2023

    Trina helped me by explaining everything to me about what National Debt Relief does. It really help people like me that have a hard time getting back on track with debt. They really went through every steps and I know it’s gonna help a lot. Thank you Trina.

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    Verified purchase
    CoveragePunctuality & SpeedMaintenanceStaff

    Reviewed May 27, 2023

    Great attention and service by Roger! Really spent the time to help me understand everything and walk me through all the steps of how to appropriately get resolution with my finances. I was really overwhelmed with debt and how to fix it and he listened and helped me figure out a plan to take action and get results fast.

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    Verified purchase
    StaffBilling

    Reviewed May 26, 2023

    I got a bunch of credit cards when I moved out of my parents’ house, and maxed all of them because I was finally “free”. These people are bailing me out of my debt! And the nice guy on the other end of the line was so helpful, Matthew.

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    Verified purchase
    Staff

    Reviewed May 26, 2023

    Luke was very helpful and my debt is horrible. I need to get started on the consolidation to help get me back to a good place financially and emotionally. It has been a stressful time for me and my daughter.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 26, 2023

    Very friendly and took the time to answer all my questions. I was scared to call at first but when I did I was very satisfied. I would definitely recommend them To anyone in need of help. I truly can’t wait to get myself back on track and be debt free again. Thank you again for the kindness and help and for all the support.

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    Verified purchase
    Billing

    Reviewed May 26, 2023

    Why is my payment date earlier each month? I would like the same date every month. I budget for these payments and it makes it very difficult when the date changes each month. Please let me know the exact payment dates. Thank you very much.

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    National Debt Relief
    Response from National Debt Relief

    Hi Leighton,

    Thank you for reaching out. A member of our client success team will be reaching out to discuss your concerns. In the meantime, please feel free to give us a call at 888-660-7427.

    Sincerely,

    National Debt Relief

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 26, 2023

    I spoke with Jeremy, who was an absolute joy to work with. Responsive, respectful, prompt and extremely knowledgeable. Strongly recommend to others looking for assistance with debt. Jeremy was very sensitive to each aspect of my situation. Made me feel confident and encouraged in taking action.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2023

    Spoke with Tiffiany. She was informative and polite. It was a long phone call, but I understand the reasoning behind it. Things worked out and I qualified for help. Relieved! Maybe I’ll be able to sleep tonight. Glad I called.

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    Verified purchase
    Punctuality & SpeedLoan Process

    Reviewed May 26, 2023

    We are happy to see closure of one of our debts. We accepted a loan to speed up the process. We expect to get more good news of other debts being closed soon. We are happy with the support people at National Debt.

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    Verified purchase
    CoverageStaff

    Reviewed May 26, 2023

    Charles was very patient with us. He helped us set up the website. And answered all of our questions. It was a very pleasant experience. He was very helpful. He covered everything we would encounter. We were thankful for Charles.

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    Verified purchase
    Staff

    Reviewed May 26, 2023

    I am very satisfied with the results Chris provided for me. He was very professional and also very knowledgeable and let me ask any questions I might have had. I would recommend National Debt Relief to anyone struggling with their finances.

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    Verified purchase
    Staff

    Reviewed May 26, 2023

    Matthew was very helpful and knowledgeable. Answered any and all questions and very respectful. I am glad I took this step to get debt free. A little anxious to see as the program goes on. But I will push and strive. Thank you guys and to your team.

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    Verified purchase
    Staff

    Reviewed May 25, 2023

    Eli was careful and patient, explaining every detail and answering all my questions. Very helpful. Now I can finally see a light at the end of this long tunnel. When you are tired and overwhelmed, it is comforting to have such patient folks to answer questions.

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    Verified purchase
    Staff

    Reviewed May 25, 2023

    I’ve been on a roller coaster ride for over three years trying to settle my debt and today I found a company to help me out, save money, as well as bettering myself and my family and I truly appreciate the work that they are putting in to help me get my life back on track. Thank you very much.

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    Verified purchase
    Staff

    Reviewed May 25, 2023

    The best representative I’ve spoken to in a long time. He was very professional, patient, and well understood. I felt so relieved after my experience with him. He helped me to solve my finances debt and relieved me of financial stress. I will definitely refer my family and friends to NDR. He is a keeper.

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    Verified purchase
    Staff

    Reviewed May 25, 2023

    Edwin was very helpful and informative. He made sure I understood everything. He helped me her matter straightened out and kept me informed. I would recommend working with him and the program altogether. They found the best solutions for me through comparisons.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 25, 2023

    The staff was extremely welcoming! I was able to get everything I need done! I can’t wait to see what the future holds for me now! I’m now ready for a fresh start with this new beginning handed to me.

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    Verified purchase
    Rates

    Reviewed May 25, 2023

    I signed up for the program today. Angel walked me through the process. She made sure all of my questions were thoroughly. I like that I finally have hope in this situation. Especially as interest rate are rising. I feel confident I can complete this program. I would definitely recommend this service if you feel like you have run out of options.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 25, 2023

    Everything was great. You guys were my first and last call. After speaking with you guys.. I didn't need to make another call. It's great when one call does it all. Tonee was extremely knowledgeable on the product and answered all my questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 25, 2023

    From the first call, the NDR team's politeness, supportive, and knowledgeable approach made me feel safe and in good hands. The specialist I talked to, nicely and efficiently led me step by step to the best solution towards achieving financial relief and security. I definitely recommend NDR to anyone struggling with financial hardship.

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    Verified purchase
    Staff

    Reviewed May 24, 2023

    Signing up was pretty straightforward. I didn't have very many questions and the ones I had were answered to my satisfaction, and the representative I worked with was very knowledgeable. Whenever I had a question, he helped me or sent me to a rep that could answer my question.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 24, 2023

    There was great communication, the process was super easy. Zach was helpful and friendly. The response time was quick. I was able to follow-up at any time and receive the information that was needed in a short time frame. I would recommend National Debt Relief to anyone. I am glad I made the decision to start this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2023

    More relax now because I got help and no worries. I can tell my family and friends if you need help you can say who to call because this works. I thank you. Sabrina help me on this case to understand. Now I feel better.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2023

    I had a great representative to help me with my situation, lady very pleasant, Explained when I didn't understand. Attitude was Excellent, knowledge about her job Excellent. She put me on hold to find out what she needed to do, she was not gone long and she came right back on phone. I really Praise God for A Good representative.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2023

    I just like to thank Arthur ** for a job well done. I’m so happy about being in the debt relief program. He was very knowledgeable, very helpful, friendly customer service. He save me $1300 month back in my pocket.

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    Verified purchase

    Reviewed May 24, 2023

    While speaking with Michael **, his knowledge made the signing up comfortable and reassuring. He showed knowledge about the situation and it didn't feel like a strip. I'm looking forward to a new beginning with my financial security. I think this process will allow me to restart my life.

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    Verified purchase
    Staff

    Reviewed May 24, 2023

    Answered all my questions! Very plight and professional! Absolutely no regrets doing this! Saving us money and aggravation dealing with the creditorter would recommend to friends and strangers as well! I really believe this will help us in the long run saving money and our credit scores! Thank you Daniel and the nice lady who helped as well sorry I forgot her name! God bless you all.

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    Verified purchase
    Staff

    Reviewed May 24, 2023

    When I was most desperate, you extended a helping hand. Thank you very much for your help. I will continue to deposit money in the account and actively cooperate with your work. I hope to solve the debt as soon as possible and restore my credit.

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    Verified purchase
    Customer ServiceLoan Process

    Reviewed May 24, 2023

    We found your company among a few others while looking for a debt consolidation loan. We received a phone call back from Zach and he provided us the information we were looking for and answered all of our questions. He made the process simple and relatively painless. I can’t explain the relief I felt after signing up and beginning the process.

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    Verified purchase
    Staff

    Reviewed May 23, 2023

    He was VERY attentive looking at my entire picture, assuring me I wasn’t beyond help but most importantly patient with me to ensure I could be helped and on my way to becoming debt free. I look forward to working as a team so I can cross the finish line. Thank you so much!!!

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 23, 2023

    Kelvin ** was very thorough and patient. He covered everything I needed to know before I even had any questions! He stayed on the phone with me for as long as it took and even hung around until he got me all set up!

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    Verified purchase
    Staff

    Reviewed May 23, 2023

    I was hesitant about taking this step. Dan from National Debt Relief explained everything so I can understand. I feel better about my decision. Looking forward to being debt free and sleeping better at night with this off my mind.

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    Verified purchase
    Staff

    Reviewed May 23, 2023

    Courtney was my adjuster. He was kind, knowledgeable and patient with explaining everything to me about the process and the company. The time required to apply, find out if you are approved, then sign up was minimal. I did not think I would be approved, but as Courtney said, they have many different options that can help almost everyone.

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    Verified purchase
    Staff

    Reviewed May 23, 2023

    Simon was personable and helpful. He had answers and encouragement to help me along the way. I appreciate how kind he was in a time were it was easy to feel embarrassed and ashamed. He walked me through everything and reminded me that it's difficult but something that can be done I just have to stick it out. Here's to being debt free soon!

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    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed May 23, 2023

    Danny explained everything so well. He really made me feel like he cared and wanted to help. You do not get people like him. He was very knowledgeable about NDR and was able to answer any questions but didn’t have many due to he had explained everything so well, he helped me understand how credit works and how to stay away from high-interest credit cards or loans. He deserves a raise or a bonus. He is an exemplary employee.

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    Verified purchase
    StaffRates

    Reviewed May 23, 2023

    Alexis **, Debt Specialist, National Debt Relief. Alexis was amazing to work with!! Thanks for all your help!!! He taught me about how much money was wasted in high interest rates and only paying the minimum monthly and not getting anywhere in that process. Thanks so much for teaching me about high interest debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 23, 2023

    David was so very thorough with all the information he provided. He made it a point to make sure that I understood the details and always asked if I had any questions. He did an amazing job! I would recommend David and his expertise to anyone that is in the same predicament that I’m in. David provided excellent customer service.

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    Verified purchase
    Staff

    Reviewed May 23, 2023

    Wayne was amazing to work with. He explained NDR's program completely, answered my questions clearly and provided me the reassurance that I was making a good decision to go forward with NDR. I enjoyed our conversation which was friendly and understanding of my needs. He was not pushy in any means and let me know this was completely my decision.

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    Verified purchase
    Staff

    Reviewed May 22, 2023

    Chad was extremely compassionate to my situation and recent loss of my mother. He was very supportive and educated me on what might be the best option for me. He was genuinely a very caring person. Explained in detail the process and what to expect.

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    Verified purchase
    StaffBilling

    Reviewed May 22, 2023

    Life happened and I was limited of options and I really wanted to make my credit card debt right. I was mentally drained just trying to figure it out on my own. I made the step to see what I could do and they were helpful from beginning to end and understanding even with the eye sore of debt I have. I am truly grateful to be on my way to bettering my situation. Thank you so much.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 22, 2023

    Everything takes too long!! My credit score goes down more every day… it’s so low it will take forever to come up and they don’t negotiate to remove stuff from your credit report while they’re negotiating!! That’s part of the whole credit thing! It’s too late to stop now!!

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    Customer ServiceStaff

    Reviewed May 22, 2023

    Customer service was excellent. I appreciate what I got today. Feeling satisfied and made my day. Thank you for making me feel satisfied with the process and the program my agent was responsible, respectability which I appreciate all that he has done for me to feel comfortable. Hats off to you.

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    Staff

    Reviewed May 22, 2023

    I enjoyed talking to Jon today. He explained everything thoroughly and helped me to reduce my debt. I am sure what he told me will be a big help to me. Thank you so much for your help. I appreciate all the help I received.

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    StaffHonesty & Transparency

    Reviewed May 22, 2023

    Marshall was so helpful, & explained everything in detail. I would recommend him to everyone I know. I just hope & pray that everything goes well & that in 45 months I will be debt free. I have tried this kind of thing a few years ago & it was all lies. I ended up paying more than I owed!

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    Punctuality & Speed

    Reviewed May 22, 2023

    The gentleman I talked to was very educational. Really looking forward to be debt free. I was scared to go this route and it's early yet but I hope I made the right choice. I am looking forward to working with this company and in hopes of living a debt free life.

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    Punctuality & Speed

    Reviewed May 22, 2023

    Thank you to Tonzetta, for walking me through all the details to join this program and work towards a better Financial Future. I look forward to making the best of this opportunity and hopefully meeting my completion date sooner than later.

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    Reviewed May 22, 2023

    Was easy . The gentleman went above and beyond to make sure we understood everything. Went out of his way to make us feel comfortable and confident. Really felt good . Very good at his job !!! Thankful!! Nice feeling to be relaxed with the company we are dealing with !

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    Staff

    Reviewed May 22, 2023

    The person I spoke with was so patient and thorough about the process. He was also very supportive. I really appreciated his kindness during such a stressful time. It was comforting to have someone provide potential solutions to a situation that felt so overwhelming.

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    Staff

    Reviewed May 21, 2023

    I had an amazing experience with NDR. My representative Angelo was very kind, understanding and knowledgeable. He did not mind that I asked many questions and was empathetic towards my financial situation. I would recommend him and NDR to anyone looking to consolidate. I came into this stressed and scared about what my future held but now I have the confidence to move forward in a smart way thanks to NDR.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2023

    National Debt Relief has a very competent staff who quickly explained my options, consequences and benefits and let me make the decision that was best for me. Extremely helpful and kind personnel. They were able to get me signed up in under 20 minutes and explained all the procedures clearly and what to expect next. I have received clear communication from the company and every thing has gone exactly as explained and more smoothly than expected.

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    CoverageBilling

    Reviewed May 21, 2023

    I have had a horrible horrible past year but especially since COVID started. I used to work at a really toxic work environment and left, then I worked somewhere else but lost my transportation and couldn’t get to or from work. I had to Instacart for a while but that wasn’t enough and I had no other choice but to max out my credit cards. My anxiety is really bad and I didn’t have health insurance and so I was ready to give up and pay $1000 a month towards my debts but I found national debt relief and Krystin ** may I just say is such a sweet soul who understood me and what I was going through. Give her a raise! Lol but thank you National Debt Relief.

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    Staff

    Reviewed May 21, 2023

    My experience with National Debt Relief is amazing. I know I just started and it took a while but I have To say that the gentleman that help me and I will put his initials. OG was so helpful and so patient with me and was explaining everything to her I could understand what is going on. I appreciate his help so much. He is an outstanding asset to your company.

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    Staff

    Reviewed May 21, 2023

    I was down and out after purchasing a home and now I have hope for the future that I can overcome and climb out of the money pit and live my life! Thank you Sean ** for all your help and support on my application and enrollment in the NDR!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 21, 2023

    I was drowning in debt and wasn’t sure what to do. I sent an email and one of the representatives reached out and helped me feel comfortable about my position. She was flexible with my availability and walked me through everything. Can’t wait to see what is in the future.

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    PricePunctuality & SpeedStaff

    Reviewed May 21, 2023

    Can't wait to get it going. Was very hesitant at first but Toni helped me see how much money I was throwing away and not getting anywhere. Thank you guys. Can't wait to start putting all that money into savings....yes it will change up my lifestyle but it will be well worth it in the end. Thanks again.

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    StaffBillingLoan Process

    Reviewed May 21, 2023

    I was in contact with NDR due to the fact my bank account was compromised two months in a row. I was behind on payments and took out payday loans. Anthony ** assisted me. He was amazing! Making sure I was clear on all the details. He was very kind and treated me with respect and kindness.

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    Staff

    Reviewed May 20, 2023

    Perry was so helpful and explained everything so well. I was nervous but Perry made me feel at ease instantly. The process was much easier and I felt much better at the end of our conversation. So thankful for all his help and knowledge. Thank you so much Perry.

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    Staff

    Reviewed May 20, 2023

    Kenneth ** was so helpful and understanding. He is very knowledgeable and patient. I felt very at ease. I wish I would have done this a long time ago. I have already told some of friends about National Debt Relief.

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    StaffHonesty & Transparency

    Reviewed May 20, 2023

    Geoffrey was so helpful and made my experience stress free. Everything was explained to me upfront and I felt confident this was the right choice for me. I appreciate the honesty and integrity I felt from Geoffrey, he was great to work with.

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    Staff

    Reviewed May 20, 2023

    Jason has been very helpful and has made the whole process of signing up very smooth. He answered all of my questions clearly and I always felt in control of the situation. Feeling so much relief now and hoping that it continues!

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    Customer ServiceStaff

    Reviewed May 20, 2023

    I would say that National Debt Relief is a Great place to go to start the process of re-establishing good credit. The representative that I got, Tonzetta, was very helpful and patient with me. She took her time and answered all my questions. And when I had decided to use the service, she walked me thru the process. All in all, it was very simple and pain free. She, Tonzetta was easier on me than my medical doctor. I think I’ll call her my Credit Doctor, lol. :)

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    PriceRates

    Reviewed May 20, 2023

    Nobody wants to be in this spot but the way the world currently is we all fall on hard times. I was drowning in high interest charges. It become so overwhelming realizing that it would take 10 plus years to pay this off. Lorenzo made the process less stressful and overwhelming. He did great at explaining the process and reassuring the success of the program.

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    Staff

    Reviewed May 20, 2023

    Kagan was ABSOLUTELY AWESOME!!! The help and KNOWLEDGE absolutely off the charts!!!! I’m so HAPPY that EVERYTHING worked out, they were so helpful and kind. The guidance was much needed on my journey!!! There were no questions that he could not answer.

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    Customer ServiceStaff

    Reviewed May 20, 2023

    The agent that helped me with the sign up process was very professional working with me over the phone with this process I’m completely new to. I am thankful for the associate's knowledgeable answers to my questions. The sign up process was not a headache for me at all. Overall I’m just grateful.

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    Staff

    Reviewed May 19, 2023

    High quality of service and knowledge that I understand that the company has to offer. We will recommend to my associates with that in mind. If you in debt this is the place to be. Time for the subject was properly written in all great programs and various seminars to provide great service. Edgar is very good at his job!

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    StaffBilling

    Reviewed May 19, 2023

    My advisor made me feel like I shouldn’t get down on myself for getting into financial trouble again. He explained and made me excited about the future by how the program will help me save so I won’t have to rely on credit cards. That I am not alone. I have help. Explained the program to me. Let me get my feelings out without making me feel stupid. And gave me great hope!

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    Reviewed May 19, 2023

    I am so shocked at how easy it was to get all my debt consolidated. I have already told a few friends. It feels so good to know there is a light at the end of the tunnel. I appreciate you all more than you know. Thank you so very much!!!

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    Customer ServiceStaff

    Reviewed May 19, 2023

    Calling National Debt Relief was a very hard decision for me to make but I was to the point that it was affecting me too much. I was borrowing from Peter to pay Paul and I just couldn’t go on like that. Justin was very helpful and explained everything in terms that I could understand. I felt like a load had been lifted off my shoulders when I hung up the phone.

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    Customer ServiceStaff

    Reviewed May 19, 2023

    My follow-up call was very friendly and encouraging. The customer service person was open and very diplomatic with my responses. She also allowed me time to work with my other counter partners on my decision to opt-in for extra representation by giving me a five-day grace period not including the weekend days.

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    Punctuality & SpeedStaff

    Reviewed May 19, 2023

    He was amazing! So calm and comforting. Understood my problem and sympathetic to my situation. A++++. Quickly went over my paperwork and offered suggestions to streamline my budget. Even when I began crying (I’m in this situation because my dad passed unexpectedly and I was off work), he was truly a gentleman.

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    Staff

    Reviewed May 19, 2023

    I searched the web for Debt relief sites and wanted to find one that was reputable and had good results. Luckily I found National Debt Relief program, the agent I was connected to was super helpful and explained everything to me. He went over all the details and how to expect the program to run so I would not be surprised with any issues or concerns that may arise. He also gave his information so I can directly contact him if needed. This is a great service that is going to really help me get out of debt.

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    Staff

    Reviewed May 19, 2023

    I was helped and feel like my life had changed. Carolyn knew I needed it and qualified me. I was in a huge mess and now I see I can handle my debts now. Bsgev explained everything. Clearly repeating a lot to make sure I understood.

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    Staff

    Reviewed May 19, 2023

    Jamie was very patient with me as this is hard for me to do, but the alternative was worse. She walked me through each and every step and answered every one of my questions. The service was excellent. Thank you, Jamie.

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    Customer ServiceStaff

    Reviewed May 19, 2023

    Tomzetta was great. She made me comfortable and assisted me in making the right decision for my future. She was super patient with me and made sure I knew all the ins and outs. It was refreshing to have great customer service. I’m so looking forward to my future.

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    Staff

    Reviewed May 19, 2023

    We had a pleasant experience with National Debt Relief! The representative we worked with was great! He gave us clear answers to all of questions we had. He was very knowledgeable on everything we asked him. Would highly recommend to people!

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    Customer ServiceStaff

    Reviewed May 19, 2023

    I’m relieved to have these debts being resolved. So grateful to National Debt Relief and their great customer service. They explained what I needed and what they could do to help me along the way. I will be able to live debt free, eventually on this plan, and will be able to be free of debt.

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    Staff

    Reviewed May 18, 2023

    5 stars. The associate was very kind answered every question I asked. Sometimes even answered twice, never got upset. She wanted to make sure I was completely ok in the manner the program was going to work. I would recommend this to a friend if they were in the shape I am in.

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    Customer ServiceStaff

    Reviewed May 18, 2023

    I reached out to NDR because I'm struggling. Really, really struggling. And I was lucky enough to have Jose give me a call. He was personal. He was very informational. He provided all the details, answered all my questions and pretty much held my hand through the entire process application, everything. He was kind enough to provide tips and tricks for me to use in the beginning of this process. I'm so grateful that I was able to get things started and have an agent be so attentive to my needs and understand where I'm coming from in my current situation.

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    Reviewed May 18, 2023

    All went well except time to sign/initial several pages as computer would not cooperate but associate A handled well and we went over pages, tried different things and she and myself got it done. So now I am enrolled. Yeah!

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    Customer ServiceStaffRates

    Reviewed May 18, 2023

    I am one of those people who signs up to receive information then hates when I get the calls. I had a few calls from NDR and I ignored them, or I would say I'm not interested and hang up. I don't know what made me take this last phone call, but I'm glad I did. I spoke with a man at first and then was transferred to a lady. Both were very nice and I did not get bored with the call at all. I was nervous about the whole thing at first, but after discussing it with my husband we decided to go for it. I feel confident in our decision. I can't personally rate the program itself since we just signed up, but I can however say the customer service was amazing. I feel awful that I can't remember the guy's name, but the lady I spoke with who got us signed up was Christina ** and she was super nice and very helpful through it all. I look forward to seeing how this helps us. I'm excited about fixing our debt.

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    Staff

    Reviewed May 18, 2023

    Thank you so much for your service is so good and happy with debts relief. It’s save a lot for me. Appreciate National Debt Relief saving my life and mr ** service is so good. He help me a lot. Thank you.

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    Staff

    Reviewed May 18, 2023

    Nick was very confident when going through the process of enrollment with me. He was very informative and helpful, his confidence made me feel more trustworthy. Everyone is very helpful and understanding of what people are going through, I am happy to be getting help and guidance from knowledgeable resources.

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    Punctuality & SpeedStaff

    Reviewed May 18, 2023

    Jeff was very knowledgeable and helpful with all the questions I had regarding my debt relief. He answered all my questions and concerned that I had. Everything went smoothly with his help. I can’t wait to see the results of my debt relief!

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    Staff

    Reviewed May 18, 2023

    My agent Fatemia ** was excellent, she had all the knowledge, answers and know-how to make the customer feel confident and comfortable going forward with National Debt. This is not a paid survey, just a very satisfied customer.

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    Staff

    Reviewed May 18, 2023

    Working with Steven ** to process my debt settlement was a good experience. He was knowledgeable and helpful and patient as well. Would definitely recommend National Debt Relief to colleagues if they need to undergo similar services. Kind regards, Jennifer

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    Customer ServiceStaff

    Reviewed May 18, 2023

    It was a great presentation, but being 71 years old, my mind could not keep up with all that information in the time that we had. Hopefully, I can view the information he emailed me and get a better understanding of how this system works.

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    Staff

    Reviewed May 18, 2023

    Lamar was professional and proficient. He made the sign up process a breeze. I was apprehensive at first, and almost backed out, but Lamar helped me see how paying off my debts would help me out in the future. He answered all of my questions professionally and was a delight to speak with.

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    Customer ServiceStaff

    Reviewed May 17, 2023

    I was in the program and went through job loss and divorce. Just re enrolled and I love this company. The service they provide. Unbelievable! The gentleman on the phone Justin was amazing. A great man who is so sincere and with a heart of gold.

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    StaffBilling

    Reviewed May 17, 2023

    It was a great experience, to finally being able to lower my bills. Mike ** was very professional and kind. Very helpful, and explaining everything. Great guy! I was having a little difficulty, going through the process. Mike was very helpful, explaining what to do.

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    Staff

    Reviewed May 17, 2023

    So excited. Can’t believe they were so willing to help when no one else would. That feeling you get when the weight of your debt is being lifted off your shoulders. I can’t explain how happy I am that they helped out. Thank you so much National debt relief.

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    Staff

    Reviewed May 17, 2023

    The employees I dealt with are an asset to your company. Courteous and knowledgeable. The entire experience was made easy. It is a stressful experience to have to sign up with a debt relief plan but Angel and Pedro made it less stressful.

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    Customer ServiceStaff

    Reviewed May 17, 2023

    It was a smooth process. Everything was explained very well, and the customer service was excellent! I was initially very anxious, but the representative put me at ease. Thank you, guys, for a great experience! I would definitely recommend you guys to my friends.

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    Staff

    Reviewed May 17, 2023

    Michael was extremely helpful and knowledgeable. He answered all of my questions and some I didn’t know to ask. I’m excited to work through this debt and get it resolved in a way that will help me in the future.

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    Customer ServiceTechStaffHonesty & Transparency

    Reviewed May 17, 2023

    I was overwhelmed and completely drained from the collection of debt in my life due to what happened to my business from theCovid-19 pandemic. I connected with another debt relief company before finding National Debt Relief which was not at all open and honest about their program. I found National Debt Relief just in time as I signed a contract with the other company Alleviate. I was still in my "cooling off period" so I could cancel that contract. I connected with Seungho (John) **. He was so amazing. In a telephone call he created a program for me, gave me hope and I was beginning my journey to financial freedom. He explained everything in great detail how the program works, He answered every question, was patient & encouraged me. That phone call changed my life.

    I will begin my program on 5/31/23. I can't begin to explain the burden off of my life with just enrollment. I believe in this program. Seungho was so professional and compassionate. There is nothing "hidden" and all of my debt was accepted into the program. I have a few miles to walk down this road, but feeling confident in my future. Now my attention can be focused on rebuilding my business and being in service to people. I highly recommend Seungho ** and National Debt Relief Program. It is a way back and a way to be accountable to your creditors and yourself.

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    Staff

    Reviewed May 17, 2023

    Very helpful in outlining my options and helping me sign up for the program. It was easy to enroll and get started and I’m looking forward to being on the other side and debt-free. Thank you Mitch for your help.

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    Staff

    Reviewed May 17, 2023

    The debt advisor was clear, knowledgeable and very through. He explained my options and assisted me with my decision. He walked me through every step of the process and explained everything again as we went along. Would highly recommend to anyone facing financial difficulties.

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    Reviewed May 17, 2023

    Chad ** explained everything well and answered my questions easily. He went over all the details of the program and made me feel very comfortable with the company. Also he explained how much money I am saving by doing this.

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    Customer ServiceStaff

    Reviewed May 16, 2023

    Dear sir or madam, good morning, I just want to thank you for your good service, especially Ms. Yesena ** who was very polite and helpful. Thank you so much also for your time that you gave me during my calls. Also, customer service was very good that helped me a lot Sincerely.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 16, 2023

    My customer Service representative Ryan was/is unbelievably knowledgeable and to the point. Even if he was pulling my leg in areas, I would have never known it. The process was quick and fast and definitely worked with my budget. I'm excited for the further being debt free. Thank you.

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    Staff

    Reviewed May 16, 2023

    I had very good and informative experience with my debt specialist, Teri was very polite and helpful in a lot ways. I am looking forward to good and positive thing to come in the future. I will recommend this program to my friends.

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    Staff

    Reviewed May 16, 2023

    Process was easy and thorough. She explained the entire process and helped me through every step. This will allow me to get my life back to some semblance of normalcy that has been lacking for several years. I can now start breathing again. Thanks.

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    Staff

    Reviewed May 16, 2023

    Anthony ** was very great help and I appreciate him for his patience helping me. He explained everything in a pretty comprehensive manner. He made me feel that once the ball is rolling my finances will be alright once again.

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    Staff

    Reviewed May 15, 2023

    I truly enjoyed the guidance that I received from Beverly. It was a great experience for me and the program is a GREAT fit for my debt relief needs. I am very satisfied with the program that I was recommended for and I’m glad that multiple options were offered. I already recommended National Debt Relief to a close friend of mine!

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    Staff

    Reviewed May 15, 2023

    Warren A. was amazing to talk to, made me feel comfortable, was relatable with my situation and was positive and supportive!! I feel so much better about this process and I look forward to complete my program and being debt free!!

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    Customer ServiceStaff

    Reviewed May 15, 2023

    Ms. Kimberly ** was amazing!! She went through every single detail and answered every question I had to the best of her ability!! This is probably one of the most top 10 experience of customer service that I have received!! Thank you Ms. **, you are awesome!

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    Customer ServiceBillingTransparency

    Reviewed May 14, 2023

    After consulting with NDR associate I was provided with important information reference my program I had not been made aware of in previously. Such as a review of my credit worthiness after 12 months positive payments into my program. This made a considerable impact on how important it is to make do do everything possible to keep my program installments up to date. I love this. Your associate gets a thumbs up throughout my entire enrollment process. I have a completely different attitude now thanks to this skilled individual. Dennis **

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    Staff

    Reviewed May 13, 2023

    Thomas was very nice, patient and helpful. He answered all my questions and explained everything and made sure I understood everything. I felt very reassured and at ease after our conversations. I feel like a weight has been lifted off of me after speaking with Thomas about how the program works and what to expect fr9m it. It feels so good to finally take the steps I need to achieve financial freedom.

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    Staff

    Reviewed May 13, 2023

    They were extremely helpful and explained everything piece by piece. Made sure the amount per month was better than what I was paying before. Definitely thankful for NDR. Couldn’t have done it without their help to get out of this crazy debt month to month.

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    Reviewed May 13, 2023

    Von ** was incredible! From taking over the account last minute to being there every question or concern we had. We are very relieved to have control again and felt like we have support with not only NDR but with Von!! Thank you!

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    CoverageStaff

    Reviewed May 13, 2023

    After discussing my financial situation, the agent went over two possible options, which would save me a few hundred every month. It was a sigh of relief knowing things were going to be more stress free. The agent was comforting to talk with and insured me that I was making a good decision before things got worst.

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    Customer ServiceSales & MarketingStaff

    Reviewed May 13, 2023

    I was very worried in the beginning since I had gotten myself into a lot of debt. After talking to a friend I thought I would give it a go. I am very impressed with how they handled my debts when so many people told me it was a scam. However it's not, they have helped along every step of the way never acting like I am putting them out for calling or emailing. I am very glad I chose this route. Plus it teaches me to live within my means. If I cannot afford something I don't get it. Very grateful for their help.

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    Punctuality & SpeedStaff

    Reviewed May 13, 2023

    Luis was outstanding! We had to start and stop our conversation several times during the process due to my crazy work schedule. His patience and continued support throughout the process was unprecedented! He was thorough and detailed. I would definitely recommend NDR!

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    Customer ServiceStaff

    Reviewed May 12, 2023

    Customer service is very good in helping me. They understand my needs and help me. They are also very knowledgeable and easy to talk. I recommend them. So far, I have made good progress in getting rid of my debts.

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    Staff

    Reviewed May 12, 2023

    Mr, ** was friendly, polite, knowledgeable, skilled, a good listener, he was providing, informative and thorough. Mr. **'s initial approach and finalizing made a long process seem much shorter by his manner of procedures. The over-all experience was beneficial and enjoyable.

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    Staff

    Reviewed May 12, 2023

    The gentleman I spoke with, I think Eric, was super awesome. He took his time to give me the best and I was very well pleased. I feel such a relief already. Thank you for helping me when no one else would!

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    Punctuality & SpeedStaff

    Reviewed May 12, 2023

    I had a great experience working with Jeremy **. He was very knowledgeable, was extremely easy to talk to, was able to answer all of my questions and worked around my schedule. Overall it was a great experience and I would highly recommend it.

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    Punctuality & SpeedStaff

    Reviewed May 12, 2023

    Theo ** at National Debt Relief was so helpful while I was signing up for the program. He answered my questions quickly and clearly. He helped me through the application process and once approved he provided me with what I needed to do next. I would certainly recommend National Debt Relief to a friend.

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    Customer ServiceStaff

    Reviewed May 12, 2023

    My experience with Mike ** was a very good one. He listened and was very calm and informative. I felt very comfortable communicating with him. I could comprehend what he was saying and if I wasn’t sure he explained so that I would understand. I was satisfied with the assistance and patience that I received from Mike. I also spoke to another representative the following day and also received good feedback. I would highly recommend NDR for their organization, customer service and great reputation.

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    Staff

    Reviewed May 11, 2023

    The person I dealt with as David. He was very knowledgeable and a great help with every step of the process. I am very pleased with his help and would recommend NDR to anyone in the future. I am very eager to get started.

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    Customer ServiceStaffTimeliness

    Reviewed May 11, 2023

    Your response time is great. Every time I email you, my answer is likely the same day. In talking with customer service, I have always had professional and friendly help with my questions. I am happy I chose your business for help.

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    StaffBilling

    Reviewed May 11, 2023

    Getting through the process takes a while but it’s the best option if you cannot make lump sum payments. Agent was courteous, thorough, and patient. I received documents right away and the agent stayed on to help set up my online account.

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    Customer ServiceStaff

    Reviewed May 11, 2023

    John ** was excellent at setting up our account. Extremely knowledgeable and empathetic. A few questions required a a callback or two as we set on this path of several years. We are hopeful that we are in the right direction, as time will tell. Sometimes reconstructing finances years in the making is complex and troubling.

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    Staff

    Reviewed May 11, 2023

    An excellent team of professionals helped me so much. They answered every question my attorney, mom and I had. I am so excited to get started on my financial freedom journey! I highly recommend their services if you are experiencing a financial hardship.

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    Staff

    Reviewed May 10, 2023

    It was a smooth, enlightening experience with a patient, emphatic advisor, Vanessa. She helped us navigate through the process, explaining and answering our questions well. Anyone unfamiliar with the Debt Relief program would initially be skeptical and apprehensive. Vanessa erased all those, and we were assured that we had made a life changing decision. We begin our first week newly empowered, relieved of the burden of a vicious debt cycle. Thank you for the support, we look forward to the future.

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    Staff

    Reviewed May 10, 2023

    Mr. David ** made my experience very comfortable and pleasant! He was truly amazing in explaining how the program works, and all its benefits!!! I feel like a weight has been lifted off my shoulders! This is truly the BEST decision I have ever made!

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    TechPunctuality & SpeedStaff

    Reviewed May 10, 2023

    The entire experience was so easy and quick and Chase made everything easy for me to understand. Went through the entire contract step by step and told me exactly what I needed to do and expect out of the whole experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 10, 2023

    Spoke to a woman on the phone who was very helpful and really made sure we understood what we were doing. We have just started the journey so we will see how it goes by later in the year. We were told this could take time so this is where we patiently wait to see how everything goes. The good thing is we can cancel at any time and they will assist with debt collectors calling.

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    Staff

    Reviewed May 10, 2023

    The Representative person/a woman Miss **/was very unique professional. She explain everything easy way. Sometimes must do this again and again because my misunderstanding. Thank you so much for people like she working for your company.

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    StaffBilling

    Reviewed May 9, 2023

    Was helped through process by your member very well. It helped to have an individual work with me explaining how all takes place. For bill consolidation you appear to do well in working. With individuals such as I in need of help.

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    Staff

    Reviewed May 9, 2023

    Frank did an excellent job explaining the program I qualified for and answered all of my questions. I'm confident in the program that I've chosen will work for me and I'm looking forward to being debt free in a matter of months.

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    Customer ServiceStaff

    Reviewed May 9, 2023

    I had the pleasure of speaking Jasmine. She walked me through the process and made sure I understood.. I would definitely recommend the service. Before I hung up I had a sense of relief. If you need help with your debt please reach to National Debt.

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    Customer ServiceStaff

    Reviewed May 9, 2023

    I was nervous making the call and admitting I needed help. I never thought I would be in this situation. But life happens. Clarence made things so much easier. I was hesitant and Clarence made me feel at ease. He was very knowledgeable about the program.

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    Punctuality & SpeedStaff

    Reviewed May 8, 2023

    James ** was very informative about each step. Very sweet and patient representative. Thank you so kindly! He also help suggested how to go about my plan along the way, what is a better step, what to do and not to do. I can't wait to see my results along the way.

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    Coverage

    Reviewed May 8, 2023

    Great deal, it took only a couple of hours mainly for me asking questions and he answered ALL of my Questions. And what we covered made Perfect sense. We went over every debt that I had. By the end all numbers were provided. And there were choices to be made. Right online I signed everything. Wish I did this sooner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2023

    I just got enrolled so give me a little more time. But I was impressed with who I talked to. He went out of his way and stayed late just to help me. Great customer service and glad that at least he took the time to help.

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    TechSales & MarketingPunctuality & SpeedStaffBilling

    Reviewed May 8, 2023

    Salesperson talked way too fast. Told him to slow down. All my cards have taken their payments after I stopped paid them. Plus your payment came out so now my account is overdrawn. I wish I never did this. I am retired and thought it would be better. I’ll be dead by the time this is finished.

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    Staff

    Reviewed May 7, 2023

    I was treated like a person. Staff was very friendly, made me feel like I was cared for, not judged for my mistakes. Would definitely recommend to a friend. I can finally see the light at the end of the tunnel. And has saved me money as well.

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    StaffLoan Process

    Reviewed May 6, 2023

    The young man that helped me, Jay, seem to know his program very well and was able to guide me and answer all my questions. It's a shame more people don't know about this debt relief program. I found out about it through an application for a loan, however this is much better than a loan. It will get me out of debt in approximately 2 years.

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    MaintenanceStaff

    Reviewed May 6, 2023

    It was a great experience and it was broken down very well. Everything was clear and all my questions were answered. I am glad that I chose this company because I do not think any other company would of been this helpful, friendly, and patient. Thank you for all the help and allow me to better plan for my future.

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    Staff

    Reviewed May 6, 2023

    Agent was professional and courteous. Was attentive to my needs and recording my information. I am looking forward to working with NDR to resolve my debt. David ** was helpful in answering all my questions. I am very satisfied with the program presentation.

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    Staff

    Reviewed May 6, 2023

    Irene was very informative. She walked me thru the process with care and compassion. After the initial sign up with Irene, I felt some of the stress go away. The process of signing up is simple and I was walked thru, step by step to make sure that I understood how the program works and how I can start the process of being debt free.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2023

    This was a fast process, and it has offered so much help! I still don't fully believe it as it's going to make things so, so much easier to manage and I am able to take care of accounts which otherwise I would not have been able to at all.

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    Punctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

    Reviewed May 5, 2023

    They helped me with my credit cards and loans so that I was paying less than half of what I usually pay. It was quick and pretty painless. Now I can breathe each month without worrying if I can pay my rent or not. Thanks NDR!!

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    Customer ServiceStaff

    Reviewed May 5, 2023

    Casey was very professional, nonjudgmental, and patient. I really did not expect to be in the situation to require your services, but I doubt anyone does. The stress of making the call to initiate services was unwarranted. The process was very streamlined and the documentation thorough. Thank you for allowing me to feel as if I can breathe.

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    Staff

    Reviewed May 5, 2023

    NDR is an excellent source of relieving high debt. I don't have to do anything except approve the settlements. The money goes in my account and NDR takes care of everything. I really can't think of a negative issue. Every time that I speak to someone from NDR, they are professional, knowledgable and very good at alleviating worries. The settlements they have gotten me I never could have negotiated.

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    Staff

    Reviewed May 5, 2023

    Nice, knowledgeable, very helpful, patience and very well spoken. Made sure I understood everything thing she talk to me about. Gave me the history of NDR and how it started and why it started. If I could give 7 stars I would.

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    Contract & TermsStaff

    Reviewed May 5, 2023

    I wish to cancel my participation in program and enrollment. Yeah I haven't been helped. My agent was very pushy on agreement documents. I was disappointed in service. I wasn't comfortable with the whole process. This was a very bad experience. Therefore once again I wish to cancel enrollment and program before it even begins.

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    National Debt Relief
    Response from National Debt Relief

    Hi Daniel,

    Thank you for reaching out and sharing your experience. We regret to hear that you are disappointed. A member of our client success team will be reaching out to better understand your concerns.

    You may always call us directly at 888-660-7427.

    We look forward to speaking with you.

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    Customer ServiceStaff

    Reviewed May 4, 2023

    Lina was truly a delight to work with, she was professional and friendly. She made things easy for us. I would recommend her to all my friends. The communications between her and my husband and I were GREAT! She helped us a great deal.

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    Staff

    Reviewed May 4, 2023

    The only person that was good was that person who is still trying to help me. But as right now they told me one thing but then they made a mistake and then are not willing to change it. As of right now Dylan is trying. But as of right now they still have not

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    National Debt Relief
    Response from National Debt Relief

    Hi Susan,

    We are sorry to hear about this. A member of our client success team will be reaching out to assist, but feel free to call us directly at 888-660-7427.

    We look forward to assisting you.

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    Refunds & PayoutsStaffLoan ProcessRates

    Reviewed May 4, 2023

    I initially tried to get a loan through this company, after talking to Tyler, he gave me a better solution than taking out a loan and incurring more interest. He put me on a plan to pay back my debt, and get it where I want to be. It was easy, and everyone I spoke with was very helpful, and courteous. Thank you guys for your help!

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    StaffBillingRates

    Reviewed May 4, 2023

    I am so thankful for finding this reasonable option for credit card debt accumulated during the pandemic. As so many folks overwhelmed by the many debilitating aspects of Covid, I was losing hope for resolving the horrible high interest credit cards that contributed to our survival. NDR is a blessing... Their staff is knowledgeable, patient and compassionate. Highly recommended.

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    CoverageMaintenanceStaff

    Reviewed May 4, 2023

    Both representatives that I spoke with were not only beyond helpful but they were just very kind and genuine people they understand where you’re coming from. I would recommend them 10/10 times, they helped me find my best course of action and now I’m on the road to fixing my life.

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    MaintenanceStaffBilling

    Reviewed May 4, 2023

    The lady that worked with me was Melinda ** she was very patient with me. She explained everything. It was easy to get enrolled in the program. I am now a customer and I am excited about getting a break from high payments.

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    StaffBilling

    Reviewed May 4, 2023

    We have just completed the sign up, but have yet to begin payments, etc. The process is straight forward and the folks are very professional yet personable. Remains to be seen the actual success and satisfaction once my creditors have been contacted and/or discover I am no longer paying them.

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    Punctuality & SpeedStaff

    Reviewed May 4, 2023

    The Executive was good. Very Cooperative and understanding. She was very prompt and immediate action was taken. It took just two days to finish of all the paperwork. I wish I get immediate help since I'm leaving for Mississippi tomorrow.

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    Staff

    Reviewed May 4, 2023

    Darwin helped us out tremendously, he was very knowledgeable and very patient with my wife and I. We gave Darwin an A+ for explaining everything to us in detail and helping us with our process. We’ve never had to use National Debt before, but we are looking ahead to the future to build our credit back to where it was a few months ago and we are confident through y'alls service it can be accomplished.

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    Staff

    Reviewed May 3, 2023

    Justin was very courteous and explained everything if we had any questions, he stopped and explain them to us in a matter that we could understand. He knew what he was talking about and he kept asking us if we needed any questions answered before he went on to explain something different to us. Very professional. He was very professional.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRates

    Reviewed May 3, 2023

    While Ruben was an absolute gentleman, I had to try too hard to respond to things he'd say or ask. He was tied to a prepared script in his mind and was not easily pried from his canned speech. I felt pressured to commit to things I was not comfortable with and that I wanted more information on, or wanted to get other opinions about. He was focused on nailing me down as a client and it was difficult to get him to allow other thoughts, questions, or ideas to be explored.

    Once he realized I was becoming frustrated with his monologue, and demanded a two-way conversation, he did attempt to soften his approach and allowed me to respond with some questions, and opinions of my own, while still maintaining his focus on pinning down a decision with which he had a vested interest. When I agreed to a call-back appointment, he was gracious and realized I would not move so swiftly into his decision for me, it was better.

    On our second interaction he still had his focus on "landing the sale," but the intensity was less evident, and I felt more comfortable in speaking with him. So far, I'm thinking this is a smart move on my part. I do understand it is up to me to inform my creditors of this change. I am awaiting the telephone number that I can refer them to with their questions and concerns before informing them of the change in our relationship. I hope that will be provided soon so I can proceed with my responsibilities in making this a successful relationship for National Debt Relief, my creditors and me.

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    Customer ServiceStaff

    Reviewed May 3, 2023

    I called for information about debt consolidation and by 10 pm had a plan that was shaped and molded to meet my wife and My needs. My debt specialist Casey ** was fantastic. He listened to my story and developed a specialized plan that addressed all of our concerns. He worked tirelessly to close the deal and should be commended. An increase in salary is in order.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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