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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 40 Reviews 7435 - 7635
    Verified purchase
    Staff

    Reviewed Sept. 26, 2023

    The application process was almost fun! It was explained very well. I was able to print what I needed a hard copy of. I am looking forward to completing the course. The agent I was working with was patient. I would recommend National Debt Relief to other people. Thank you very much!

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    Staff

    Reviewed Sept. 26, 2023

    Bruce ** was excellent in clearly explaining everything. He clearly and precisely described how the process works, and answered all our questions. He never pressured us into deciding to enter the program, but left the choice entirely up to us. We are pleased with how easy it is to participate in the whole process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2023

    Mr. ** was professional, and patient. He had to make several callbacks to complete the enrollment, and I appreciated his patience. If he didn't have the answer he would find out for me. I know it's early in the program but I feel confident I will be satisfied and I have recommended this service to my daughter.

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    National Debt Relief
    Response from National Debt Relief

    Hi Cynthia,

    Thank you for sharing your experience with our enrollment representative! We look forward to being your partners in your debt relief journey.

    Sincerely,

    National Debt Relief

    Verified purchase
    Staff

    Reviewed Sept. 26, 2023

    The staff here is absolutely awesome and very understanding. They have fantastic people skills and take the time to understand your situation. They explained the forms and showed me where to sign and explained when the program would start, and what to say to creditors if anything. Then explained the banking process and how to set that up as well.

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    Verified purchase

    Reviewed Sept. 26, 2023

    After joining National Debt Relief I feel there is hope for me. I am no longer drowning in a sea of debt. They have given me hope and I am much less anxious about my debts. Thank you. I can sleep at night now and relax during the day. I can’t thank you enough. I highly recommend National Debt Relief.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 26, 2023

    I felt very comfortable while I inquired about going into the debt-resolving program thanks to the EXCELLENT guidance and information provided by Steve (one of your agents). At my age and not having been late or having missed (not even one payment), I was frustrated that my debt balance was not going down.

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    StaffBilling

    Reviewed Sept. 26, 2023

    I felt like I was drowning, I had so much credit card debt, I wasn't falling behind, but the debt never went down, I was only able to afford the min payments-after speaking with Jason-I was able to breathe, the company is here to help and that is exactly what I got. I am able to live without worry. Thanks for everything. You guys are helping me with.

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    Staff

    Reviewed Sept. 26, 2023

    Lisa was incredible, very concise and clear and she did a great job explaining the program and helping us make the best decision for our needs. Unfortunately, most of our debt falls with a bank that does not negotiate, so we were not able to enroll. However, she did an awesome job with us and highly recommend Lisa from Texas!

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    CoverageStaff

    Reviewed Sept. 26, 2023

    This was a painless and smooth process. Alex did a great job of explaining everything. He was patient and was eager to answer all my questions. I'm ready to get everything underway and start repairing my credit. I can finally see light at the end of the tunnel thanks to NDR!

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    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Sept. 25, 2023

    My experience with Shawn was actually nice and worry free. He took the time to explain everything to me and he was also very proficient in everything. As for walking me through everything on my phone he was such a huge help. I myself would definitely recommend you to anyone who might need it.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2023

    Naomi was extremely polite and understanding. She was very knowledgeable and used great personal skills to help make the experience both informative and comforting. I feel like this is going to help me recover some of my financial freedom and help me improve my skills and understanding of how money works after her help.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2023

    I would like to say Mr. ** truly made me feel safe in making this decision. He explained everything in great detail for me to understand and took his time through it all. God bless him always and thank you all. I look forward to this journey into becoming debt free.

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    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed Sept. 25, 2023

    Very thorough and helpful representative who was very honest about everything and the process. Feeling great about my choice to go with NDR and not a different consolidation company. I'm happy with my monthly payment and the savings I will gain from doing the program. It was a hard choice to make, but NDR made me feel better about it.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2023

    I have currently started service with this wonderful company. Enrolling was easy, and the staff member Erin, made everything easy to understand. She went out of her way to work with me and was amazing! It felt so reassuring that I am getting the help that I need and did not feel judge for my lack of financial budget. There are so many things that I am learning and happy to finally get things back on track.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 25, 2023

    I saw an online ad for debt relief services and called the number. I spoke with a consultant who was helpful, informative, and empathetic. She patiently answered my questions and got me enrolled in a program that works for my budget. My son died late last year and the grief from his passing and the anxiety of this debt has impacted my health.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2023

    Ron ** was the person who help me out he explain everything he was so patient with me his service was top gear! I was very nervous to do this because I did mention to him I had bad experience in the past about getting helped. He made me feel so sure I was making the right decision. I can’t can’t to get my life back together getting this big debt off my shoulders!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2023

    I am extremely satisfied with the customer service at National Debt Relief. I was given knowledgeable, efficient, and kind assistance. The entire experience was uplifting and reduced my stress regarding my financial situation as I go through chemo. Not only did I receive support in paying off my debt but emotional support as well. I am very happy with the program and highly recommend it to anyone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2023

    She was very polite, helpful, and helped me understand the process and explain all the information that I was signing and what I would be doing and I would say that she has great customer service and great service. She was very knowledgeable about her job and how you will be able to help us with our needs.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2023

    Jason ** had a fantastically great attitude. He listened to where I was and what I was looking for the help. He was very down to earth. Jason got it done quickly. He went above and beyond to help me out. He explained everything in great detail. He made sure all my questions were answered.

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    Punctuality & SpeedRates

    Reviewed Sept. 24, 2023

    First the first time in over 2 years, I am feeling hopeful about my financial situation. NDR set up a great negotiation plan for me that’s going to save me tons of money monthly and on interest long term. I finally see an end in sight and I can’t wait.

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    Staff

    Reviewed Sept. 24, 2023

    He listen to me to better understand my situation. He then helped base off our conversation. He did not rush through. I only had my cellphone to work with and it froze up, he even helped me with that. He explained everything in detail. He also made me feel secure in the process. I felt as if I had better outlook on my financial situation because I felt like I couldn't make as I was recently divorced.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2023

    My experience was very pleasant and positive with NDR. Applying was easy and our rep Angela was very informative and helpful. We spoke several times and every time was easy. She answered all of my questions and made me feel very comfortable with the process. We just started so I’m not totally sure how things will proceed but Angela has put my mind at ease. We are looking forward to being debt free.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 24, 2023

    Best experience ever, wish I would have enrolled years ago, Diana ** was amazing. Can't wait to get this going, and be debt free In a few years. I feel like a huge burden is being lifted. I am very thankful! I definitely will refer to friends. I didn't want to file bankruptcy. This way I still can pay my debt.

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    Verified purchase
    Staff

    Reviewed Sept. 23, 2023

    Outstanding help, very knowledgeable with all information I needed. So greatly appreciated for her help. I will recommend Lisa in the future with friends and family. She has made me feel stress free. She was so extremely professional. I finally slept stress free, I would recommend that she trains trains her peers. They will learn beyond my words.

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    Verified purchase
    Staff

    Reviewed Sept. 23, 2023

    I would like to let you know that Steve W. did a great job walking me through the process. He answered all my questions and was very courteous. I would recommend your business to anyone who needed the help. I feel like a weight has been taken off my shoulders. I was very pleased and satisfied with the amount of money this will save me.

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    Verified purchase
    TechStaff

    Reviewed Sept. 23, 2023

    How to reduce debt and spending and save. To stay in budget. The experience in the programs and which one works for you. Make sure it goes right. She made it sound easy and how everything works. Went over the whole contract and made sure you understand it. Asked if you had any questions. Didn’t know about legal service in contract.

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    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Sept. 23, 2023

    As caring as Jonathan ** was I want to tell the world. He was so professional and supportive and thoughtful and covered everything. He explained everything to the fullness. I thank you Jonathan ** for educating me. He opened my eyes. I was stuck and Jonathan saved me from drowning in my debt. He returns calls when he said so. Thanks for connecting me with National Debt Relief.

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    StaffFollow-ThroughHonesty & Transparency

    Reviewed Sept. 23, 2023

    I'm really hoping that this program will follow through with its guarantees of paying off or settling the majority of my debts. The representative was very kind when talking with me. There were some questions that he asked me & I honestly couldn't answer them.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 23, 2023

    I filled out a request to talk with someone at NDR and David ** was the one who reached out to me. He was very knowledgeable and understood where I was coming from. I felt very comfortable giving him my information, and appreciated his transparency with services and how they work. Highly recommended!

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Sept. 22, 2023

    Darwin was very professional and understanding. Also not trying to be racist but it was nice to talk with a live person I could understand. Thanks for helping get out of debt. I hope this works like I was told so I can get on with my life instead of being a slave to pay my minimum payments. I tried so hard. But in the end it was too hard. I was always broke.

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    Verified purchase
    Staff

    Reviewed Sept. 22, 2023

    I received wonderful support and my agent was very helpful. Naomi explained everything thoroughly and had great energy and was a pleasure to work with. The process of getting into the program was smooth and straightforward. I would recommend to anyone struggling with debt to participate in the program if approved.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    I needed help with my Debt and I saw the National Debt Relief was #1 nationwide and great with the BBB. I talked with Desiree and she was awesome. She helped me with my next step in life. If you need help with Debt call National Debt relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    Where do I start, the gentleman made me feel comfortable and he explained every step to the process of how to enroll into it and having a caring attitude that really made me want to choose you NDR even more, looking forward to getting out of debt and they earned my trust.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    For National Debt Relief company I get very good customer service according to debt benefit. And also l get more information and skills of about life. In addition to that I get new knowledge and skills about financial management. By this customer service, I am happy. Thank you very much for helping and understanding me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    The agent was Carlie **,she is so thorough and super knowledgeable about the program, she explained everything to me and I understood her, I was very comfortable speaking with her about my debt and how I got so overwhelmed with it. Carlie is a great asset to the NDR. I've already recommended a few of my friends to give her a call!

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    StaffLoan ProcessRates

    Reviewed Sept. 22, 2023

    Debt relief programs have always felt shady, but the trajectory I was going down and my habits of spending would have kept me in debt. Mel offered me a chance to not only be debt free, but the opportunity to save money and have the stress of credit off my shoulders. No one truly teaches you how to use credit wisely, and because of that we make decisions that aren't the best. I thought it was hopeless, that I would always be a victim to interest, until I found the National Debt Relief program. Thank you. If you too are struggling with debt, loans, etc, then this program can help you too.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2023

    The representative very professional and understood my concerns and helped me in every way possible. He was friendly and made me feel that my concerns was important and was willing to help me to the fullest. The Customer service experience was by far the best. I would recommend to my friends to your company.

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2023

    Leigh was extremely helpful and patient as I was home alone with my infant. She was relatable, knowledgeable, thorough, professional, and courteous. She answered all my questions, and made me feel very comfortable despite my concerns. I am very excited and already feeling relief about my financial future and looking forward to how NDR can help me and my family reach our financial goals.

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2023

    My counselor was fantastic! Very polite, very courteous. Made sure I understood the program and the application process. Answered all my questions. Addressed all my concerns. Made me feel better about asking for help! I have no problem referring this program to anyone in a bad situation like the one I had. There is hope!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2023

    Caleb ** was extremely helpful. Thank you for all that you do in helping us when we feel hopeless. Debt can be a very daunting thing. Amazing customer service. Above & beyond. I didn't feel judged whatsoever. I got set up on a plan l'm confident about and let me tell you, I am SO excited about the future!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2023

    It's a no Brainer when you call for help getting your life back on track. The experience I had was very Professional and I will recommend a couple of friends. If they ever need help financially this is it. I feeling Knowing that you have way they're getting your life back financially and not have no burdens at all. Just a ton of bricks rolling off your shoulders. And this is why I choose debt relief. Just so that I could have a peace of mind and not worried about anything or any debt.

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    Punctuality & SpeedLoan ProcessRates

    Reviewed Sept. 21, 2023

    The loan program was explained to me well. My questions were answered. I’m glad I had the opportunity to apply. I was approved. I felt a great sense of relief - soon I would be free of creditor contacts and late fees and interest. My debt would be one large loan and the accounts which were under $500 at time of signup.

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    Staff

    Reviewed Sept. 21, 2023

    I thought he was great. Edwin was really helpful, he made me feel comfortable with everything he was telling me which helped me trust the process of it all. He explained everything very well and I understood what was going to happen. I will be recommending ya'll to whoever needs help with debit.

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2023

    I worked with Brenda **, out of California. Let me tell you something and yes this is a real review…She was beyond amazing. She answered every single question with patience know we did not have a clue. She could sense the anxiety and was determined for us to finish the application/decision process. She stayed over an hour after her shift to help us garner a decision and wrap up the process. She is smart, patient, and determined. This is a no ** company that is on your side…YOUR side. They only get paid unless their company performs their end of the deal. My wife and I could not have been more pleased. Brenda and her team gives a **. Make a decision for your future and don’t dwell in The past. This company is legit and they will change your world by helping you carve out financial freedom.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 21, 2023

    Beverly was very helpful on finding the best option for my debt relief. She was very knowledgeable and answered all my questions. I would highly recommend this program to one of my family or friends. The process was very friendly and fast. It only took her less than 20 minutes to get back to me with an answer.

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    Staff

    Reviewed Sept. 21, 2023

    Monica instantly gave me a sense of ease when speaking with her about my situation. Her professionalism, confidence and knowledge of the product she was offering to me made me feel that I was in great hands. If I were recruiting for a candidate to hire I would definitely try to hire her away.

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    Staff

    Reviewed Sept. 20, 2023

    Overall, the gentleman I spoke to approached this matter both in a very professional and understanding manner. He was neither judgemental or condescending, for which I am very appreciative. This is a matter I have been worrying about for the last several months. Although I am only in the initial stages I feel like some weight has been lifted off of my shoulders.

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 20, 2023

    From the time I submitted my request to finalizing things the very next day, every step was easy to understand. The rep was very knowledgeable and patiently answered all my questions, but to be fair, most of their introductory call explains everything you need to know. I found the entire process easy and painless and I finally feel better knowing I have a solid plan in place.

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    Verified purchase

    Reviewed Sept. 20, 2023

    Kenny ** was great, he answered all of my questions that I had about the process, he broke it down to me. We also talked about sports while I was filling out the application to past the time by. He really made me felt comfortable in this journey to get debt-free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2023

    With reservations and anxiety, I finally made the call for help with my debt through Turbo Debt. Their representative Edgar ** was great with talking with me, taking my information and explaining my options. Although I still don't like the situation I find myself in, I do feel comfortable with the decision I made to be involved with National Debt Relief and my future.

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    Staff

    Reviewed Sept. 20, 2023

    It truly helps with ease of mind that they are handling this as they courteous, professional, and respectful and of course I could go on but the bottom line is I would totally recommend them for their help. Thank you very much. If you are needing the help these are the people that will help.

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    Customer ServicePricePunctuality & SpeedBillingRates

    Reviewed Sept. 20, 2023

    Oh heck Yes, it was definitely a relief to have this consolidation. Fast and easy to acquire, and even easier to pay with each paycheck! Also, when NDR negotiate a lower price on a bill, it is easy to approve through emails. Always great customer service when they call or you need to call them and ask questions.

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    Staff

    Reviewed Sept. 20, 2023

    Our agent was great and explained things and went over everything thoroughly. I would definitely recommend when I see some results. I believe we will see them in the next few months. So far just dealing with them has lifted my spirits that we will be debt free in the next 5 years.

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    Staff

    Reviewed Sept. 20, 2023

    I can’t believe that within a year I will be graduating from the program soon. NDR has changed my life for the better and I feel a huge burden lifted off my back. They took care of me in negotiations and found resolutions. Thank you so much NDR family!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2023

    Great experience speaking to the customer service agent getting set up to be successful beginning my debt relief journey. Extremely thankful for our agent answering all my questions and helping us get started! Arthur, our agent made us feel at ease and responded quickly with an approval and set-up for beginning the program. I can't tell you what a weight has been lifted off of our shoulders.

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    Staff

    Reviewed Sept. 19, 2023

    It was a good experience. The representative was knowledgeable and very helpful. He helped us figure out that we was drowning in debt and was facing bankruptcy if we didn’t do something soon. Thanks to the rep. We now have a plan to get out debt. I would recommend National Debt Relief.

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    Customer ServicePrice

    Reviewed Sept. 19, 2023

    Genuine, wanted real information. Took the time and effort to explain in detail what to expect and what is expected from us as a client. We were treated very courteously and very professionally. The experience was well worth the 2 plus hours spent on the call. We had no idea there was so much more to this process, after speaking with Brandon we feel everything is going to work out.

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    Customer Service

    Reviewed Sept. 19, 2023

    The program was easy to apply for and appears beneficial. The application took about hour to finish. The initial approval was less than 15 minutes. I finished most of the process on a smartphone and email. I would recommend National Debt for those whom meet the guidelines to consider to consolidate their finances.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2023

    Ralph was very thorough and professional. Would recommend to anyone struggling. He makes it work for the customer. Call Ralph and work with him. Must have your papers ready for him and ready to go over. If you are not sure he will help you understand. Don't hesitate to call.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 19, 2023

    My phone agent was probably one of the nicest people I've ever talked to, very accurate and knowledgeable. Answered every question I had and left no questions or apprehension. Efficient and quickly set everything up. I will soon be debt free and it is so much more obtainable than I thought it would ever be.

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    Staff

    Reviewed Sept. 19, 2023

    Samuel was very helpful, and easily understood, for me to obtain this process. I am confident I will become debt free. My personal financial goal is to be debt free by the time I’m 70. This will be easy to achieve. Thank you for making this financial service available for people struggling like me.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2023

    The customer service rep that I spoke with was very knowledgeable and took his time to explain everything about the program. I felt very confident signing up with NDR. I would definitely recommend this program to a friend or relative who was having similar issues. Now I am anxious to get started.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2023

    I would definitely recommend a friend who needs assistance. I had a wonderful experience with the help I needed. I am super glad that I made the call now I truly feel like I can take back control of my life. If you are afraid to make the call stop worrying now because they are professional and here to help.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2023

    Andrew ** was a perfect fit for my situation. I’m happy he called me. I was under a lot of stress, and he helped me figure out a solution to my problems. He was very knowledgeable and informative. You guys have an excellent employee on your hands right there. He followed up with me, made sure I understood everything he read to me. I didn’t feel pressured to make any decisions. When the process was finished, I was relieved to be on a better track that will help me live a little less stressed out.

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    StaffBilling

    Reviewed Sept. 19, 2023

    My experience was smooth as silk. My representative was professional and kind. I was able to obtain a plan that will help me manage my debt. I am a disabled senior who is also single with no children. A fixed income can be a nightmare which is where I was going. I feel relieved that my credit cards will be paid and it is one HUGE BILL that I will not have to worry about.

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    Refunds & PayoutsStaff

    Reviewed Sept. 19, 2023

    Ari was amazing. He was patient, kind, and personable. He made me feel comfortable in an uncomfortable situation and reminded me that Little by little, a little becomes a lot. I am so thankful when I come across kind people. And I am thankful for the opportunity to pay my creditors and not having to file bankruptcy.

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    Staff

    Reviewed Sept. 19, 2023

    I was 'courted' by a different program and got cold feet as they did have any testimonials and the reviews they did have were negative. So, I reached out to NDR and have much greater confidence I've found the right place. Getting my questions answered and the initial set up was professional, informative and painless. Now comes the hard part (i.e. watching my credit take a huge hit and going thru the process). Safe to say I'll be needing material and moral support and I'm looking forward for NDR provide that. Thanks NDR, dont let me down! :-)

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    Staff

    Reviewed Sept. 19, 2023

    I. Spoke to Jennie today. She was well-spoken and so sweet. She was very professional with all of her work. She also had a great personality. She made me feel we had known one another for years. You have a right to be Proud of Jennie. She made me feel I had a load lifted off my shoulders. An excellent person. Thank you so much Jennie.

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    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2023

    I had an outstanding experience with Kim ** at NDR. Ms. ** exhibited a commendable blend of professionalism and amiability, coupled with a profound wealth of knowledge and remarkable efficiency. Throughout our engagement, she skillfully orchestrated the entire process, rendering it seamless and devoid of stress by promptly addressing all of my inquiries and concerns. Importantly, I found her approach to be entirely nonjudgmental, marked by a high degree of empathy and understanding. This engagement marked a significant turning point for me, instilling a renewed sense of hope and confidence that I have, at last, embarked on the correct path towards managing my debt situation.

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    Staff

    Reviewed Sept. 18, 2023

    In dealing with your agent, Peter **, I was led through everything I needed to do. He was very efficient and left me with no questions. He asked a number of times if I had any. He was very patient as I answered questions from him. I would recommend him as one of the best debt advisors you have.

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    StaffRatesTransparency

    Reviewed Sept. 18, 2023

    Hello people … If you find yourself in an overwhelming position with debt, please consider National Debt Relief, I spoke with a true professional today - he had the expertise I needed to confidently move forward in resolving my financial situation. My Consultant Rick **, is an empathetic skilled listener. Rick is passionate about helping others. He delivers transparency and accountability for his clients and workplace. Please research your options carefully. There a lot of companies out in the wilds that are willing to promise you paradise. My advice, VET them with the due diligence of a lawyer. You’ll discover WHY I chose National to represent me. It takes you and the team you choose, to successfully navigate the rapids, but fear not, the calmer waters are ahead with a company that has your best interest at heart. A dad in Plano, Texas

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    Staff

    Reviewed Sept. 18, 2023

    My experience was very gratifying. Miss Vicki ** was very knowledgeable and gratifying. I would highly recommend a friend or family member. The way a friend recommended me for your guidance. Vicki was very patient and help me through the process. I would like to thank her for taking the time she took to help me. Thanks.

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    Staff

    Reviewed Sept. 18, 2023

    The person I spoke with was very knowledgeable and helpful. Answered all my questions so I could understand what was going to be done to help me resolve my debt. Read all the terms and conditions of the debt consolidation to me. I am pleased so far with everything that is being done to relieve me of my debt.

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    Customer ServiceStaffLoan ProcessHonesty & Transparency

    Reviewed Sept. 18, 2023

    I got myself into a vicious cycle of payday loans / taking out more loans to keep afloat. I was backed against the wall with no escape in sight.. that is until I called and got Drew **. He treated me like a human being, didn't judge me for the mess I got myself into, and provided honest feedback on what services would suit me best. He worked with me diligently to make sure I received the best plan possible for my financial situation. I am confident calling NDR was the best decision I could have made because I can finally breathe again. I can finally see the light at the end of this miserable tunnel of debt. Truly - thank you to Drew ** for helping me take this step.

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    Customer ServiceStaff

    Reviewed Sept. 18, 2023

    Marco was so helpful, I was very upset about having debt and stressing about it for so long. He was very comforting and related to how I felt and made me feel so much better about having to call and ask for help. Thanks so much for your help Marco.

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    Punctuality & SpeedStaff

    Reviewed Sept. 18, 2023

    Excellent services. Prompt professional services. Cares about me. Good rapport with the customers. Very pleasant conversation. Felt the concern for me as a person. Very interactive conversation. Very helpful and patient. Not robotic and unconcerned about me. Truly cared about my feelings during the entire process. Answered all my questions. Very clear and concise. Made sure I understood the process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2023

    The process and transaction was speedy and easy to understand. A quick email and quick decision made it super convenient to move forward with the deal made. With the creditor through the national debt relief team. I am completely satisfied with my decision to join National Debt Relief. The program helps alleviate daily pressures of life and allows me to focus on other tasks at hand. Thank you for doing what it is you do.

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    Customer ServicePunctuality & SpeedOnline & AppTimeliness

    Reviewed Sept. 18, 2023

    I left my information on the website and someone called me right away the next day. Jose ** did a great job. He was very quick and very nice. He got me approved right away. It was a very smooth process. I feel much better moving forward. I was given a great deal compared to the debt I owed monthly. He made sure I understood everything. No rushing. He was very good at his job. Moving forward I am ready to be debt free.

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    Staff

    Reviewed Sept. 18, 2023

    My experience was very good. The agent was able to help me successfully throughout the process. I was able to understand the mechanism and how it works. The agent was understanding and well equipped to answer my questions. I was treated with delicacy and care, this was very peaceful and very nice to know that I don’t have to stress about this situation .

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    Customer ServiceStaff

    Reviewed Sept. 18, 2023

    I was very pleased with the Representative. He explain everything clearly and took his time to make sure I understand. Made it easy helping me through filling out the paperwork. He also his personal contact information and the Time and day I can call with any questions I need answering.

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    Staff

    Reviewed Sept. 18, 2023

    A lot of information to help me become debt free. I’m actually excited to get started on the journey to be free from all debt. Very easy to work with and helpful with any questions or concerns I had about the program. I no longer feel stuck paying off debt that feels like I’m making no progress.

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    Staff

    Reviewed Sept. 18, 2023

    Darnel is an extremely patient, kind & compassionate representative, who explained every detail with great assurance & expertise. I had a hard time wrapping my head around this great service & asked a lot of repeat questions. Darnel gladly explained every detail over again. I am very grateful for this interaction.

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    Staff

    Reviewed Sept. 18, 2023

    He was very friendly and knew exactly how to help me and get me some much needed help. I was drowning in debt and now I have hope for the future. I was scared and worried at first but that was soon replace by happiness and excitement. I would highly recommend this company to anyone that needs that little bit of extra help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2023

    Customer service pleasant, knowledgeable, understanding, dependable. Mason was always helpful, spoke to me and my husband clearly so we could understand and when we did not he explained to us in great details and understood that we were in need of help and we did seek help early. Gave us some information of what we can do to make this journey easier.

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    Staff

    Reviewed Sept. 17, 2023

    Armando was Great. Explained the Process to me, in terms I could Understand. Answered Every Question I asked. He Seemed Very Knowledgeable, in All aspects. I Feel very Good About this Decision with Armando **'s help. So Relieved, Thank You So Much! It's going to be Awesome, not having this Debt hanging over my head. Again, Thank You for your Help!

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    Staff

    Reviewed Sept. 17, 2023

    EJ ** was great!! He walked me through the process and helped relieve my anxiety. I would easily recommend NDR to others who are feeling the monthly crunch and need to make a change to get out from under the weight of debt with no foreseeable improvement in finances in the near future.

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    Reviewed Sept. 17, 2023

    I’m just starting this process, so I’m not fully sure how it’s going to be. But so far everything seems great. It has taken a load off of my mind. I like the fact that I’ll be paying less and for less amount of time. This should save me a lot of money!!!

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    Staff

    Reviewed Sept. 16, 2023

    My worries is about over not quite. But it's OK. I thank This company National Debt Relief for their help and being with me all the way. I had so much weight lifted and I appreciate this company so much. I don't have to cry at night anymore. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2023

    I’m very excited about this program and believe it will help me considerably. It has been a bit challenging trying to coordinate my schedule with some of your staff but I’m hoping to continue with you and get some resolution soon. I want to stay with the program and generally confident I can get on track within the next month!

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 16, 2023

    Great service by great people in a timely fashion with no problems, if you have an issue or problem, help is only a phone call away. At first I had my doubts that they were a scam, not so. They care about my problems as if they were their own.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 16, 2023

    The customer service representative Juan ** was amazing! Such a kind guy, understood all my concerns, he answered all my questions. Non-judgmental prompts at all, so respectful. He understood my needs right away! He deserves a bonus after being more than 3 hours over the phone getting my stuff done. Thank you!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 16, 2023

    The interviewer was professional, quick, friendly, precise, and thought and respected my opinion. He took the time to explain each and every detail of the plan and made sure I knew what information I needed to sign, He appeared to enjoy his job and did it well. He didn't mind repeating the things I had trouble understanding. I felt he was honest and really wanted to help me.

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    Staff

    Reviewed Sept. 16, 2023

    The service and professionalism I received from Mr. Israel ** is categorical, ethical and professional in every sense of the word. It is one of the best attention and services I have received in my entire life!! The clarity with which the entire process and the way they work was explained to me is incredible!!

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    StaffTransparency

    Reviewed Sept. 16, 2023

    Lindsay was very helpful with enrolling me on this program, he was transparent on everything he said, I’m hoping to be out of debt as soon as possible with Lindsay’s help, Lindsay offered me about 30 months but I’m gonna try to go ahead and pay everything within 12 months hopefully to be out of debt as soon as can be.

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    Staff

    Reviewed Sept. 16, 2023

    Angela, the NDR representative, listened carefully, asked relevant questions, answered my questions, established rapport with me, determined my needs, and helped me find a program which will work for me. I was impressed with her professionalism, competence, and compassion. I would encourage anyone with revolving debt problems to seek advice and help from National Debt Relief.

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    Staff

    Reviewed Sept. 15, 2023

    National Debt Relief was able to give me peace of mind. Creditors were put in their place as National Debt Relief worked for me. They came through with their promise. Rep assured me they would take of the bully of creditors. "Have patience and we will work for you. This program will give you your life back and enjoy it once again." Rep was professional and caring about my situation.

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    Staff

    Reviewed Sept. 15, 2023

    Kaiya was wonderful! Answered all of our question and just an overall sweetie pie! She helped us so much to qualify and set up the program, we are so relieved to see an end to this narrow tunnel of debt. Life gets in the way sometimes and having kids and cars and everything else adds up if there are emergencies.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2023

    The gentleman that helped me was pleasant, seemed to be very knowledgeable. He didn't seem to judge me personally for the situation I'm in. He answered all my question. He gave me information that I hadn't thought of asking. Told me how to deal with creditors that would be calling. I'm very impressed with the service I received.

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    StaffBilling

    Reviewed Sept. 15, 2023

    I am very happy to be able to make one payment! Plus, I can now breathe and eat. I suffered a hardship when my Mom passed away in June. NDR was very supportive and helpful. I can now sleep without worrying all the time. I am so pleased and I certainly needed help.

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    National Debt Relief
    Response from National Debt Relief

    Hi Marlene,

    Thank you for sharing! We are proud to be your partner on your journey to debt relief.

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Sept. 15, 2023

    Consolidation helped me a lot with National Debt Relief and my outstanding debt it was easy and quick, answer a few questions in 30 minutes and I was approved and done. I just want to say thank you. And Nate ** you really helped me in my time of need dealing with some extreme hardship, struggling to pay my next bill not knowing how or where help would come so if any one that reads this please believe me. These guys are a good first look on credit and debt start here and you may not look any further. The number is 1 800-300-9550. Hope this can help sincerely.

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    StaffBillingLoan Process

    Reviewed Sept. 15, 2023

    Repossession and high credit card balance not a problem when you consolidate. It will help you get back on track especially if you have a problem getting a loan for a car or house. National Debt Relief help me with the process. It could save you thousands of dollars so look them up online National Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 15, 2023

    I had one of the best customer service experiences with Jose **. Very friendly and knowledgeable, he new what my concerns were and how to achieve them. Jose made me feel like I was family and not just another client, he took the time and effort to explain what services they offer and how I would be able to achieve my goals. Helping me to clear my debt was always something that made me feel uncomfortable especially sharing it with someone else. Really thank you Jose for taking the time to help me, I appreciate everything you did for me.

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    Staff

    Reviewed Sept. 15, 2023

    This is an easy way to clear bad debt that has weighed down your credit score. As soon as you have it set up all you have to do is sit back and let the professional staff take care of all it. I feel so relieved that this black cloud is being removed from my credit, knowing I can move on.

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    Staff

    Reviewed Sept. 15, 2023

    He was kind, understanding what I needed in terms of what I’ve been going through with my situation, and he gave me the good direction. He’s very knowledgeable. He was understanding on the situation pretty much the experience I had with him was amazing. If I had a friend with the same situation and needs, I will reach out to him for a referral.

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    Staff

    Reviewed Sept. 15, 2023

    I would like to start off by saying thank you Victoria!! Victoria helped me along the whole process and was very informative on everything. She was even very patient with me with the noise in my background with all my children lol so kind and caring. I thank the Lord for her kindness, and pray that he blesses the amazing woman that she is!!! We are excited for this new chapter and working with the National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief

    Hi Krystal,

    Thank you for taking the time to share your experience with Victoria. Client satisfaction is very important to us and we appreciate your feedback. Thank you for choosing National Debt Relief!

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    Customer ServiceStaff

    Reviewed Sept. 15, 2023

    Very personable on the phone and very helpful and made sure I didn't have any questions and took time to answer the ones I did have patiently and thoroughly. I am hopeful again that I might be able to get out from under the crushing weight of debt I got myself into with trying to survive.

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    Punctuality & SpeedStaff

    Reviewed Sept. 15, 2023

    Nicholas ** is extremely helpful and informative. Happy to reach this part of my life and for the future. Nicholas was so easy to work with and the whole process is fast. I wish I reached out sooner. The process is easy and simple. I can’t wait to be financially free and hoping this life-changing experience will help me.

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    Sales & MarketingStaffTransparency

    Reviewed Sept. 15, 2023

    Application for debt relief was one of the scariest moves I have made. Frank was very understanding and reassuring. He did not pressure me, and answered any questions I had with explanations I could understand. Great experience! Thank you for easing my stress, and knowing that there is relief in sight.

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    Staff

    Reviewed Sept. 15, 2023

    I was lucky enough to work with Marcus **. He was knowledgeable, proffesional, personable, and passionate. He guided me through the process while almost building a friendship. Marcus was very courteous anytime I needed him to explain something to me. Overall Marcus made my day while enrolling in the program.

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    Staff

    Reviewed Sept. 14, 2023

    I can't say much more than the title. The debt counselor I spoke to, Peggy, was fantastic as she guided me through the process. The whole thing went smoothly and she answered all of my questions in a very friendly, professional manner. I am very appreciative of National Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    The lady over the phone was so patient with me, she helped me every step of the way. She was very professional and called back when I needed her. I really liked how she responded to all my questions and made sure I would get the best deal. I felt like a priority and not only a money machine like banks make you feel.

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    Staff

    Reviewed Sept. 14, 2023

    They were very helpful in going through all of my options before recommending one they thought would benefit me the most. They were not pushy or judgmental of the situation and were overall very helpful. I would recommend using this service if you are in over your head in debt.

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    Staff

    Reviewed Sept. 14, 2023

    I’m very satisfied with the service. They help you to solve your financial problems, the representatives are very kind and respectful and explain with very clear words what you will expect for your case. I’m feeling a peace of mind about my debt and I know I’m takes the best solution.

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    Staff

    Reviewed Sept. 14, 2023

    My experience dealing Will was amazing. He took the time to explain the program thoroughly. He offered different options and made me feel good about the decision I made. If you're considering doing this, I recommend dealing with Will. He was not aggressive and pushy. He let me make the decision and respected whatever decision that was. He was just there to answer the questions and advise me of what was available.

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    Punctuality & SpeedBilling

    Reviewed Sept. 14, 2023

    When I signed up for this I was told they would take the payments on the 5 and the 20 of each month. That when I get paid they been taking it out early and this last time they had to take out of savings and I had to pay A overdraft fee because it was taking out too early so I need to know the two dates that it will happen. I would like the 5 and the 20 like I set this up for.

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    StaffBilling

    Reviewed Sept. 14, 2023

    The help I received was astronomical and I'm so relieved and I haven't even made my first payment yet. I'm appreciative of the time and effort that was put into my plan. I look forward to starting my journey on becoming debt free. Jason was a huge help in the process and I enjoyed talking to him.

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    Staff

    Reviewed Sept. 14, 2023

    The person I spoke with was very knowledgeable and thorough and explained everything in great detail. She answered several questions I raised and explained all the options available. I am very satisfied with the product and the friendly respectful service. If the opportunity arises I will recommend NDR very highly.

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    Customer ServiceStaffRates

    Reviewed Sept. 14, 2023

    They called me and explained to me exactly how this program works. I just want out of debt and I feel like they will. The person who talked to me, Edwin **, was so courteous and respectful. He listened to everything and made me feel comfortable with this company. He gave me hope and saved me hundreds I was paying of interest.

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    Staff

    Reviewed Sept. 14, 2023

    Ms. ** was so kind and she explained everything I needed explained. She was patient with me even with my kids in the background. I didn't feel judged or rushed or unimportant. I felt like her top priority!! I pray this program does all the wonderful things she described so I can move on with my life. Thank you so much, Ms. **. I wish you all the best!

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    Staff

    Reviewed Sept. 14, 2023

    Going in I did not know what to expect; however, I was greeted by Ms. C. ** who was supportive, understanding, and relaxing as she educated me about the service and step by step process. I experienced a calming and well informed education. Although debt is in no way a pleasant topic to discuss or experience, NDR made it simple to understand, and explore options. I am confident that this journey will lead to a peace of mind as I meet the goals of becoming debt free. Thank you. Ms. **

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    Staff

    Reviewed Sept. 14, 2023

    I could not believe how amazing my agent was! She walked me through everything and made sure I understood all of my options. Reaching out was the BEST decision I made in my financial life! So much stress and weight has been lifted off my shoulders. Plus, I have extra money each month! Thank you National Debt Relief! You truly are a relief.

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    Online & AppStaff

    Reviewed Sept. 14, 2023

    My agent Warren ** was very helpful and patient with staying engaged and assisting me through this process to help eliminate my debt. I had found this service online. I was skeptical at first but after seeing that it’s a company that have been helping others and families for over 15 years and certified with the BBB I felt safe and comfortable to move forward.

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    Customer ServiceStaff

    Reviewed Sept. 14, 2023

    National Debt Relief representative spent 70 minutes on call with me, reviewing and explaining in detail every aspect of options available to me. He was thorough, patient, friendly and non judgmental. I appreciated his assistance very much and feel hopeful for a debt-free future. I would wholeheartedly recommend NDR to anyone struggling with overwhelming debt.

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    Staff

    Reviewed Sept. 13, 2023

    Lisa was incredibly considerate and showed empathy for crisis we are in. Appreciate her care. Lisa was also very knowledgeable and walked us through the entire process. She gave us hope where there was not much.

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    Staff

    Reviewed Sept. 13, 2023

    I talked to two people, Raymond and Daniel. Two of the most patient people on the planet..worked with me for a long time. I am not computer savvy. Very calm and friendly. I am 74 years old and they walked me through it calmly and efficiently. They were very knowledgeable about their company and could answer any question I came up with. Will definitely recommend them!

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    Staff

    Reviewed Sept. 13, 2023

    Mr. ** was a pleasure to work with. I appreciate his understanding of our concerns. His ability to advise was appreciated. I feel like this was the right decision and I am looking forward to the future. Thank you for guiding us and realizing that there is not a dead end at bankruptcy boulevard. Thanks again!

    Vitra and Warren **.

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    Staff

    Reviewed Sept. 13, 2023

    The help was great! Very informative and explained things well. I learned a lot about the program and think it will work well for me. The person who helped me was very understanding and not condescending to my financial situation. I appreciated the time he took with me to answer my questions.

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    Customer Service

    Reviewed Sept. 12, 2023

    I was dreading calling you today. Some people look down their noses at people who cannot control their finances. Lawanda was absolutely wonderful explaining the program, showing me my options and setting me up. I can't believe the savings, I wish I came sooner. Lawanda is a credit to your company.

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    Staff

    Reviewed Sept. 12, 2023

    Eline was absolutely wonderful and explained everything clearly. I was nauseous with the debt I am in and after speaking with Eline and her outstanding support and help, I slept peacefully for the first time in months! I will absolutely recommend this program to anyone in need!! Thank you Eline for reaching out to me and giving me a way forward with this program that is going to help me get out of debt much quicker than I ever thought possible! Thank you from the bottom of my heart for your kindness and compassion. I will forever be grateful to you and national debt relief!

    Sincerely,

    Rebecca

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    Customer ServiceStaff

    Reviewed Sept. 12, 2023

    Michael ** was extremely informative in assisting with my application. It can be very intimidating to apply for a program like this when it feels like you're stuck in a financial loophole. However, Michael was not only informative but also patient and understanding in my uncertainty. I feel excited about the new path I'm embarking on and like a weight has already been lifted off of my chest thanks to his ability to assist me in such an efficient manner. As a professional in the customer service industry I know how it important it is to meet the customer at their level and Michael did exactly that by offering genuine sincerity.

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    Staff

    Reviewed Sept. 12, 2023

    Kenny ** was the agent that I talked with. He was kind and understanding. He made sure I knew what to expect and he assured me that the agency would be there through the entire process. It was such a relief for me. I had gotten into a corner and had no idea how to move forward from this point. Thank you Kenny for all your help and encouragement that I can be debt free.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 12, 2023

    Victor was very well informative and made the process of getting enrolled very easy. He was very thorough and was able to answer all of my questions. I look forward to seeing if this program helps me in the long run. Victor explained everything in detail and made me feel like I was making the right choice for me at this point in my life. He was able to get me in a program I feel will be affordable and will alleviate the stress of my debt. It was very quick between the time I started online to our phone call to being enrolled. I believe overall I am very pleased with how this program has started and looking forward to seeing the results.

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    StaffBilling

    Reviewed Sept. 12, 2023

    National Debt Relief has helped us out tremendously. Alex explained everything & answered every question we had. We now can see an end to our credit card debt. We're going to be out of debt within 4 years instead of 14 years. Very relieved. Can breathe a sigh of relief now. Thank you NDR.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2023

    I worked / spoke with Kristen Beebe. She was truly amazing. Calling into National debt relief was a first for me and I had no understanding. Kristen was very patience, thorough, provided an excellent understanding. She was the reason I continued to get set up. She was amazing and does great work for her role. Totally recommend. Now I have peace of mind regards my debt.

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    CoverageStaff

    Reviewed Sept. 12, 2023

    Alex was perfect! He made me feel at ease, made easier than placing an online order!! Informed and very kind. They have all the bases covered and take all the work and worry out of my hands. I simply have the very reasonable amount of money available every month and that’s all I do

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    Staff

    Reviewed Sept. 12, 2023

    I worked with Lindsay, who was wonderful to work with. He answered all of my questions with intelligence and patience. He thoroughly knew the product and services that are offered, and calmly reviewed all of my options and outcomes. I would highly recommend him as an excellent representative of your company. Thank you.

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    StaffLoan Process

    Reviewed Sept. 12, 2023

    This gentleman is the kindest, most helpful caring person I have ever met. I will forever be so grateful for to National Debt Relief for assisting and giving me the help to get my life back. Thank you! I highly recommend this company!!!! You won’t regret it! So glad I found this company. Thank you very much. It was such an easy process. Don’t bother with loans. Loans just put you in deeper.

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    Staff

    Reviewed Sept. 12, 2023

    He was so amazing, friendly, and helpful. We were unsure and nervous about taking this step. He made us feel comfortable and confident in our decision, explained everything so we could understand, and made it a very personal experience. Thus far we are in the beginning stages, but so far we are happy.

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2023

    Sergei was quick and direct. He gave me all the info I needed without the fluff. He was brass tax which I appreciate because these kinds of things are nerve-wracking and painful to discuss mentally, but when it’s handled professionally and direct it makes it easier to digest and plan. Thank you, Sergei.

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    Staff

    Reviewed Sept. 11, 2023

    These guys are great. Mike H. helped me out and went out everything and even helped ease my mind. I was willing to admit I got myself to a struggling point but I did. However, after talking with Mike H, I am confident I will get out of my debt.

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    TechStaff

    Reviewed Sept. 11, 2023

    Patrick ** was very helpful and efficient with getting my new account set up and explaining the process(s) I would be going forward with in the future. The information was easy to follow and understand as he walked me through the contract and other information. Willing to contact me at hours that were convenient with me even though they seemed to be at the end of his work hours.

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    Staff

    Reviewed Sept. 11, 2023

    My service rep was named Jonathan ** and he was very easy and appropriate to work with and I would recommend this program to anyone in New York City given the abusive environment that has become the normal since the fake pandemic. I am legally disabled and so is my son which made it very difficult to survive on a fixed income.

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    Customer ServiceTechStaffBilling

    Reviewed Sept. 11, 2023

    The gentleman was very professional, answered any questions I had. Explained or read to me my legal & contract. Very helpful with me going to my email & explaining how to sign my contract. Went over all my debts. Explained why a couple he couldn't add. Gave me instructions on how to go in and pay more on my monthly payment or to change to do just one monthly payment. Very impressed with him.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2023

    Consultant was knowledgeable, precise and courteous. The process was easy to understand, and I was confident in their ability. I would absolutely recommend the service. The plan appears to have support for any problems or future questions. I have confidence this was a good path for my financial freedom and look forward to future communications.

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    Customer Service

    Reviewed Sept. 11, 2023

    I researched debt relief options and chose NDR. My initial call was from a gentleman who clearly explained the process. He answered all of my questions. The process was clearly explained and he stayed on the phone until I got through the paperwork. I would give him an A+. I would recommend this company to anyone.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 11, 2023

    Kena was exceptional in that she proved to be professional, personable, patient & politely persistent. I forget how I came to find NDR, perhaps through an e-mailing. I was in need of finding a way to deal with my amounting debt and tapped on the link. I was introduced to Kena and liked her right away. Kena was well up to speed and was impressive to me that she knew so well the process.

    We had started down the path when I realized that I wasn’t completely sure this was the path I wanted to be on. Upon explaining my unsureness she completely understood and encouraged me to sit with the information and when I was ready to proceed to reach back out and she would be there. I had perhaps one or two additional false starts since this process began 2 or so months ago. Last night I came to grips with the fact that I needed to be proactive and decided to call Kena back this morning.…. And there she was, just like she said she’d be. We updated my information and got the ball rolling along. Within 2 hours the process was completed.

    I had many questions and Kena had an answer to each and every question. She gets 10 stars from me for being kind & patient in addition to the other 10 stars I give her for all of her other professional attributes. NDR and most EVERY company could use more employees as positive and personable as Kena. I hope she’s well paid because she could probably name her price just about anywhere she goes. Not that it’s all about the $ Money, but compensation for excellence is very important. I’m lucky to have gotten her and I’m sure you’re thinking the same.

    With Every Good Thought,

    James **

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2023

    Every agent I dealt with was very helpful and took their time to answer all of my questions. They made a somewhat stressful situation much easier. Hopefully as I continue to go forward with this process I will continue to receive the care I received from the young ladies that helped me get started on my journey.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2023

    Michael ** with National Debt Relief was a tremendous help in achieving what I was looking to do. He discussed my possible options and guides to toward what we both felt would best work for my situation. From start to finish of the phone call he was very clear and explained everything. He did not hesitate at any point to answer my questions or clarify something I was unsure of.

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    Billing

    Reviewed Sept. 11, 2023

    National Debt Relief has been a true life saver. Without National Debt Relief, I would still be struggling to pay bills and now I am debt free. The process was very stressful for me at first, but once my 1st debt was paid off, It gave me so much relief.

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    Staff

    Reviewed Sept. 11, 2023

    Arthur ** answered all of my questions and made the process so simple. I felt so at ease. It is difficult to get help sometimes with financial matters, but this program really encouraged me. I already recommended NDR to a friend. Keep up the great work! Thank you for all that you do.

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    Staff

    Reviewed Sept. 10, 2023

    I was given the best customer care. The gentleman that assisted me was patient, supportive, and explained everything to me with care. I’m excitedly to take this new journey in my life and to have financial freedom. I will definitely recommend this program to anyone that is struggling financially and wants freedom. I’m looking forward to building my credit and having peace and being able to enjoy life moving forward. Thank you!

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    Honesty & Transparency

    Reviewed Sept. 10, 2023

    Honestly at first I was very skeptical about the whole situation, especially of the fact of how I found this website. I would recommend this to everyone and anyone I know, and I promise if I see ANY change whatsoever on my credit I’m telling people about it and try to make a difference in people's lives.

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    Customer ServiceStaff

    Reviewed Sept. 10, 2023

    Customer service Zay took time and patience to help me through my application. It took a while, but he hung in there. I thank him so much. I am glad to know that soon I will have my finances in control. I will tell family and friends. I was looking for debt help when I saw your email. I was putting in my information, when my phone rang.

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    Staff

    Reviewed Sept. 10, 2023

    I was told exactly how the program work. Description of what to expect and how to sign the forms. Given every opportunity to ask questions and when the questions were ask they were explained fully so that I did and could understand. He went over my budget explained all aspects. How to use the saving and deposit portion of the system.

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    Staff

    Reviewed Sept. 10, 2023

    I am just starting this program and so far the gentlemen that I talked to was very polite, professional and made sure I understood the entire program and answered all my questions and made me feel at ease. I had some changes to make and he did them in a timely fashion and verified them after he corrected them. I would recommend National Debt Relief to anyone who wants to become debt free.

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    Contract & TermsTechStaff

    Reviewed Sept. 10, 2023

    The person I spoke with was a Warren ** and he explained every thing in the contract very well, he answered all of my questions, broke everything down, explained the details of the agreement, and he was a fantastic rep! I would recommend anyone who has a question or confusion about the plan to discuss with Warren.

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    Customer ServiceStaffRates

    Reviewed Sept. 10, 2023

    I enrolled in debt relief with National Debt Relief when I was so overwhelmed with shame and self-pity. I dialed the number twice, hanging up the first time before anyone could answer the phone. When the Customer Service Rep did answer, she was so kind and helpful. She was not judging or making me feel small. She explained everything to me and made me feel almost human again! If you are in debt and interested in even just talking to someone, please call them. You will not regret a minute of your time.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 10, 2023

    The people I interacted with were kind and courteous. They explained everything where it was easy to understand and any questions I had were answered. All things were detailed in the explanation given. After talking with the person on the phone my mind was at ease versus where I was uptight and unsure of what to do.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 10, 2023

    I was getting in my over my head with debt. I performed a profile online and within one day, I received an email in regards to my inquiry. I called in and spoke to Keith. What a great guy, he was willing and able to answer all my questions. He took the time to listen to me and I never felt like I was just another customer. He was prompt with responses and seemed very eager to help. It took a couple phone calls back and forth and every person that I spoke to were so courteous and professional! I know that this is going to be a rough road but if this program works as well as my initial experience has gone so far, I have no doubt I am in goods hands with a great company. Thank you up to this point. Keep up the great work.

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    Staff

    Reviewed Sept. 10, 2023

    Katelyn was awesome helping me and my husband with our decision for taking the next step to change our future. She was very informative and helpful. She wasn’t forceful on signing up. She let us take our time to think about what we wanted to do and I love that about her and the company.

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    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2023

    Yves was amazing and personable. He made the process so easy and the weight of debt was just lifted off my shoulders giving me peace of mind. I can't wait to finish the program and finally be debt free. Looking forward to a future where I have money in a Savings account and can take family trips.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2023

    The representative was well versed in all of the details of the programs available. He presented several options with his recommendations. He also explained each option thoroughly so that the ultimate decision was up to me. So far, the company has exceeded my expectations with their customer service and I can only hope going forward it remains this way. I would recommend this company over other less reputable ones because it is a hard enough time to deal with without having to add in the additional stresses of a shady company.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2023

    Juan ** was very understanding and help me so much in that one phone call. He definitely needs a raise. FIVE STARS TIMES A MILLION!!!! He read everything with me and explain everything very well. He did an amazing job and he understood the material and made sure that I did.

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    Staff

    Reviewed Sept. 9, 2023

    My experience with My Agent has Been Great. Very professional with information, and knowledge of products offer by National Debt Relief. AGENT was very patient with me. VERY Knowledgeable of her Job. I would recommend this National Debt Relief to anyone that I run across to try this Company Any day. Thanks National Debt Relief.

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    Staff

    Reviewed Sept. 9, 2023

    When I first got signed up I was very unsure and scared if this was even going to help me but after talking to Kim she reassured me sooo much to the point where I felt comfortable going through the process. I am just getting started but I really hope this program really help.

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    StaffBilling

    Reviewed Sept. 9, 2023

    Was very helpful. Will help me with my debt. Most of it is credit cards. I didn't know what I was going to do. I was trying to do it on my own. It wasn't working that way. Now. I have gotten help. Thank you so much. I know it will take time but there is light at the end of the tunnel.

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    Staff

    Reviewed Sept. 9, 2023

    Michelle was overly helpful and knowledgeable and very helpful and explained everything and made it an easy decision for me! She explained all the information to me and always asked me if I had any questions or concerns. She was a pleasure to work with! I would recommend y'all to all my friends and family in the future! Thanks for all the help and consideration.

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    TechStaff

    Reviewed Sept. 9, 2023

    Yes I would recommend. Dylan ** explained everything very well. He was patient when I was asking questions. He did a very good job. He made sure I understood everything that was going to happen and how it works. He read the contract to me page by page, step by step and ask did I understand.

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    Contract & TermsStaff

    Reviewed Sept. 9, 2023

    Tyler was very patient and understanding with me. He understood my apprehensions and answered all my questions to the beat of his knowledge. I am still nervous about this but the goal outweighs the nerves. The beginning stage where the unknown variables lay is what scares me the most. Once the settlement agreements begin my worry may settle some.

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    StaffRates

    Reviewed Sept. 9, 2023

    They kept us from having to file chapter 13! We were on the verge of being sued and possibly losing our jobs due to the financial hardship we were in that was out of our control and they helped us stay away from all of that at a rate we can afford!

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    Reviewed Sept. 8, 2023

    PJ ** is the best! He took his time to explain all aspects of debt consolidation! I am truly grateful for that. I have been adding up debt since being placed on disability and it is a huge weight off my shoulders knowing that my debt will be paid off in 2 years instead of 21!

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    Staff

    Reviewed Sept. 8, 2023

    My customer rep, Warren, was knowledgeable, kind and kept things realistic. He was very direct with expectations, how things work and made sure that if this program didn't work for me, I could back out. He also went step by step setting up the accounts and going through the paperwork and has since answered any miscellaneous questions I had after the fact. The process is a bit daunting but I feel more secure in making this choice. Better to take the chance and suffer less, than to keep drowning. Hoping for the best in the future!

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    Customer ServicePunctuality & SpeedStaffBillingEase of Use

    Reviewed Sept. 8, 2023

    Very easy transaction, quick approval process, friendly customer service and user friendly. But, the best part is the relief of being able to buy my needed pills without worrying about which bill wasn’t going to get paid. Knowing I will be debt- free in 51 months is remarkable and I’m looking forward to it.

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    Customer ServiceStaff

    Reviewed Sept. 8, 2023

    Justin was amazing, knowledgeable, friendly, and incredibly helpful setting me up with the program. He took his time and made sure I understood the process and program. I wish I would have called and enrolled sooner.

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    Punctuality & SpeedStaff

    Reviewed Sept. 8, 2023

    Service was very clear and efficient. No issues at all, thanks for aiding in a better future! Probably one of the easiest processes I have ever been through in any matter. I seriously appreciate the information and assistance in helping me get over this speed bump and looking into a brighter future.

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    StaffBillingEase of Use

    Reviewed Sept. 8, 2023

    My agent was patient with me because I am now learning how to use the computer. He had time to teach me a lot of things before I could be able to finish the signing. He has the experience and knows what he is doing. He speaks clearly and make sure I understand everything I need to know. He also assured me that I could be debt free if only I don’t miss my payments.

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 8, 2023

    I called immediately after seeing the commercial advertisement on TV. I’ve been so stressed and I do not want to continue living this way. Raquel was able to help me and I signed contract that day. Fast and easy and I am truly happy with the professionalism of this company. I recommend if anyone needs help consolidating their debt.

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    Customer ServiceStaff

    Reviewed Sept. 8, 2023

    Agent was incredibly helpful and very friendly. He was kind and patient. Other places should have the same type of people working for them. He made the experience as good as it could be. I got disconnected a few times and he called me right back each time apologizing. He explained to me it will take time and how the program will be beneficial to me.

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    Staff

    Reviewed Sept. 8, 2023

    Steve P. was amazing from start to finish and I’m so happy he worked with me to get me on the right track to financial freedom! Even tho I was having technical issues, he never gave up on me and helped me thru it. He’s very patient and kind and a true asset to NDR.

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    Staff

    Reviewed Sept. 8, 2023

    My experience was very well, I. Talk to Jean and I was very happy that she was patient with me. My knowledge with computers are not that good. But she'll work to help me with this. Her knowledge was well. And tell me what to expect. Overall, I was very satisfied.

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    Staff

    Reviewed Sept. 7, 2023

    I was very impressed with how knowledgeable and helpful the agent was, while working thru each step. I had the feeling she genuinely cared about my situation and her understanding of the business was impeccable. Thank you for your assistance. I will recommend this to others facing hardship during these trying times.

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    PriceStaffRatesHonesty & Transparency

    Reviewed Sept. 7, 2023

    The agent I spoke to, Dwayne was very helpful and I was able to get enrolled into an affordable program today, and hopefully pay off all my debt soon! Thank you NDR for all your help. Most people need this type of support, I will tell anyone struggling that National Debt Relief is a great option to get out of debt, Furthermore I will say that compared to other programs I've used in the past this company is more open about price and I experienced less hidden fees, as they were upfront about everything

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    StaffBilling

    Reviewed Sept. 7, 2023

    Joshua was so helpful and kind and made me feel so much better about my future debit. I’ve been extremely stressed about money and now I feel like my monthly bills are going to be manageable and I can actually start saving money. I will definitely recommend to a friend.

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    Staff

    Reviewed Sept. 7, 2023

    I really appreciate Aaron and his willingness to be patient and attentive to addressing my specific needs and being solution oriented. Not only did he accomplish everything I needed, he also made recommendations on the best options with my program and overall saved my entire household a lot of money. I feel confident in my understanding of my program features and terms.

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    Staff

    Reviewed Sept. 7, 2023

    Shane was outstanding. He was very knowledgeable and helpful and understanding, and he took the time to make sure he had all of my information and understand the debt history I was coming from. I am very grateful. I am looking forward to getting rid of this debt and now that the medical issues have passed, not getting into it again.

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    Staff

    Reviewed Sept. 7, 2023

    Collin was not only patient and knowledgeable about the program, he made me feel like I was
    Going to be able to work through the most stressful time in my life.
    I felt heard and respected throughout the whole process. Very professional and also warm.

    I don’t want anyone to feel like there are no answers because the people at NDR will help you through the entire process, judgement free.

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    Staff

    Reviewed Sept. 7, 2023

    It was an easy process to get the help we need. The representative that helped me was professional, courteous and very helpful. I would recommend this service to anyone that is in need of help to get their debt under control. After looking into many other debt assistance programs I found that this program is the one most recommended by others.

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    Staff

    Reviewed Sept. 6, 2023

    Diego was amazing. He explained everything very clearly and made me feel totally at ease even with all the personal info being shared. Everything was very professional and I will be recommending! Very very amazing service again! I am 100% satisfied and blown away by how easy the process was! Thank you so so so much. A big stress relief!

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    Customer ServiceStaffFollow-Through

    Reviewed Sept. 6, 2023

    Wasn't sure what to expect by calling, but after working with Terra, I was very impressed with her professionalism and her ability to make me feel comfortable and to follow through with their program. I'm already starting to feel less stress. Thank you, Terra, for helping me get back to seeing a light at the end of the tunnel!

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    Staff

    Reviewed Sept. 6, 2023

    We had a great experience with the help and guidance of Raymond. We were a little bit hesitant to pull the trigger but he walked us through the whole process. We are on our way to be debt free thank you. I will tell others about the program. Have a great day.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 6, 2023

    She was kind and knowledgeable. Set me up a appointment over the phone. It didn’t take long.. I was approved. On the spot. She went over my debt and my take home pay. We came up with a solution to get me out of the debt. She combined all that debt and came up with a simple payment plan I could pay them to pay off that debt.

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    StaffBillingLoan Process

    Reviewed Sept. 6, 2023

    I was very skeptic of going through with this loan, but after talking to Chandler **, he gave me the confidence to proceed with the loan to pay off my credit cards. I will recommend this offer to my family and friends. I give my experience a five stars, and Chandler was very patient and very personable.

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    Staff

    Reviewed Sept. 6, 2023

    The training for NDR employees must be rigorous. The woman who helped through our process, Terra, was extraordinarily knowledgeable and there were no questions that she couldn't thoroughly answer. She was very detailed, and very helpful getting us through this. In addition to this, her friendly nature and sensitivity to our situation was a great help to putting us at ease and providing us a solid peace of mind.

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    MaintenanceStaff

    Reviewed Sept. 6, 2023

    Lauren assisted us with everything and she is absolutely amazing. She explains everything so well and gives you the peace of mind you are looking for. This type of thing is never easy and having someone answer everything and make the process smooth is amazing. The company itself sounds too good to be true but after the break up of everything and once they lay it all out it makes so much more sense.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 6, 2023

    Hayley was a pleasure to speak with. I was nervous about taking about my debt with someone but she made me feel very comfortable and confident in my decision making. She helped me pick a plan that’s just right for me and my budget. I feel so much relief after just one phone call! Can’t wait to be debt free!! Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 6, 2023

    It was a lengthy but thorough process. Stephan has an exceptional level of customer service. He was extremely patient and understanding of my needs. He delivered. I am grateful to have had him to guide me on this journey and make it happen for me. The best decision I made. I feel financially free and much more stable in my finances. I was reluctant and hesitant to call but I'm so glad I did.

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    Staff

    Reviewed Sept. 6, 2023

    Peter reconnected me to an expert consultant, patient with acknowledged to explain each step to me in order to understanding the benefits of this solution. It is the new experience of taking care by someone who is energetic and willing to help when not knowing. Hopefully, this will discipline whosoever needs help in the tough times of financial situations. Thanks so much of having Beverly.

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    Staff

    Reviewed Sept. 6, 2023

    As a new customer I am very happy. The experience with National Debt Relief was a very good one. Did not take much of my time and still was able to understand how everything works with minimal questions. An overall great experience. Would recommend this company to my family and friends.

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    Staff

    Reviewed Sept. 5, 2023

    The representative was very helpful and got my needs taken care of. He was very nice and explained everything well. I had a very good experience with your services and employees. They offered a great plan for me and was very helpful to customize my needs. Would definitely recommend to someone else.

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    Staff

    Reviewed Sept. 5, 2023

    Everything was relatively easy and my consultant was extremely nice and helpful. It was a most enjoyable experience. All my questions were answered after I asked them. I would recommend this form of debt relief to anyone who is experiencing financial difficulties. My advisor seemed to know to make me feel at ease.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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