National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 1, 2023
I spoke with Abraham on 10/30/2023. Aside from the absolute Hell it's been for me trying to get this debt resolved, I would have to say that Abraham was probably one of the better reps I've spoken to with this company. Although he seemed very anxious and scatterbrained during our call, I can understand that was probably caused due to my mother and me talking somewhat angrily and direct on the phone, and I don't think that was his fault.
Overall, aside from his stammering due to his nerves, I thought he was very clear and succinct with his explanations, and he was very reassuring to make sure my mother and I understood that our debt situation was finally getting handled properly and resolved. Now, time will tell if that's ACTUALLY the case, but if it doesn't, that's on the company and not on Abraham. In the end, I think he handled his call very well and I wouldn't mind talking to him again.
Reviewed Nov. 1, 2023
I'm new to this but I'm already sleeping better and less anxious knowing that I'm still paying my bills but I'm able to actually to breathe again. My husband can finally retire because he's having issues with his heart. I may be able to save some money for a vacation someday soon.
Reviewed Nov. 1, 2023
My agent was very kind and helpful and made a REALLY bad day a whole lot easier by being very good at his job. He was respectful, knowledgeable, patient and understanding. I’m really grateful to have been able to get some peace of mind when it comes to finances by trusting him. Thank you!
Reviewed Nov. 1, 2023
National Debt Relief has done so much on a short time... I'm really happy to choose them to help me out on my debts, find and resolve some on my debts on a really short period of time. I will recommend to anyone and trust 100% on them for everything that they do.
Reviewed Nov. 1, 2023
Ken was very friendly and extremely knowledgeable. Made the process less intimidating and gave me great peace of mind. I am feeling confident about my financial future and already feel the stress and anxiety relieved. Compared agreement with other consolidation programs and this was the best for me… So happy I called. Thank you again.
Reviewed Nov. 1, 2023
I am in financial duress and National Debt Relief promised to help me take my life back. I am a retired Special education teacher who has had 3 strokes and have made some bad choices in my finances, due to the death of my husband, a bad relationship and other factors. Please help me.
Reviewed Oct. 31, 2023
My experience went well. I did not expect to get enrolled as I was only inquiring about the program. Once it was explained in detail, although terrified of identity thief, I went ahead and enrolled, as I'm eager to get relief. Ms. Angela did a great job of explaining things, and making me feel comfortable.
Reviewed Oct. 31, 2023
I have been happy with the people I have dealt with during my debt pay down. The people that I deal with have a good grasp of what I need and they work hard to try to get that for me. This has not been an easy thing for me to do; give control of my finances over to someone else but, I have been put at ease by the people I have dealt with at National Debt Relief.
Reviewed Oct. 31, 2023
Excellent. Would recommend to anyone who needs financial help and a new start. I thought that I would never be able to breathe again not until I found National relief. I checked on other programs and this one caught my eye. I'm so glad that I got it started before the new 2024. It's going to be a brand new start for me.
Reviewed Oct. 31, 2023
This was very easy transaction. Andre ** was very kind and explained everything clear through the whole process. Would definitely recommend to anyone!! This will make a huge difference in my financial future. I was skeptical at first but Andre did a great job of explaining everything to me.
Reviewed Oct. 31, 2023
I appreciate National Debt Relief for helping me settle my debt thus far. They explained how the program works and I am satisfied with their help. I would definitely recommend National Debt Relief to any friend who needs help with their debt. They have helped up to now and I am planning to continue the program until I am Debt free.
Reviewed Oct. 30, 2023
I had a wonderful customer service agent. Who had great people skills. She answered all of my questions in a way I was able to understand completely how the program works. She help me guide me through how to send attachments the documents needed to complete the process. I was extremely happy with Magarita ** at National Debt Relief. Ext **. Thank you again so much for all your great help.
Cristina **
Reviewed Oct. 30, 2023
The Rep who worked with me was nice and professional. She diligently reviewed my docs with me, asked questions to ensure my understanding of the process. She provided relevant numbers and directions for future questions as I may need. Will review for further questions that may arise, but presently satisfied.
Reviewed Oct. 30, 2023
Kenneth made the process so not painful but a hopeful experience and quite easy to comprehend my all over experience was great. Thanks for a great way of helping me with my debt problem. I am truly grateful for his kind and thoughtful way of making my experience less painful and a relief of all my debt. I am awaiting patiently for my start over again financially.
Reviewed Oct. 30, 2023
While at my wit's end, (financially) I came across National Debt Relief to ask about some financial aid. Beverley ** was fantastic in assisting me with my financial burdens, in fact she walked me through the process of what would happen when it was going to happen, and what the future holds for me. Beverley **, is my go to specialist who made me breathe a lot more easily than I was before this day started.
Reviewed Oct. 30, 2023
Our rep, Chris, was fantastic. This wasn't a situation I hoped to be in - but he made me feel like I wasn't a complete failure. I would recommend him to a friend if I knew someone in the same situation. He walked me through the entire experience and knew when I needed more information, sometimes before I did! He was never pushy and was very nice and easy to work with.
Reviewed Oct. 30, 2023
Very friendly and knowledgeable. Explained everything in a very informative matter and took time to make sure I understand all my options and answered all my questions without hesitation. Would definitely recommend this service and the team behind them. Great people definitely helping others in some rough situations. Thank you for all you do.
Reviewed Oct. 30, 2023
Just needed to find out what some initials on. Some of my cards were so I knew who to stop the auto pays on and to discuss changing it over to a different bank, she was great. We had a very nice casual conversation. That made it pleasant to deal with your company. I thank you for helping me.
Reviewed Oct. 30, 2023
Very easy to sign up for this program. Very great customer service! You can add whatever debt that qualifies or chose to not include it. Up to you. They set up a monthly plan that works for you and that you can afford. Better than bankruptcy. Step by step walk through and went over Al paperwork before it was signed.
Reviewed Oct. 30, 2023
I felt I made the right decision. I felt the stress go out of my body. I have had too many sleepless stressed nights trying to figure out the numbers. I thought last night I was having a heart attack and so today made the call. I wanted to pay my debt but stop the interest. I feel I made the right decision. Thank you.
Reviewed Oct. 30, 2023
Kyle made a difficult situation for me, go very smoothly. What a relief to know that my debt is being taken care of. He was professional, clear in his explanation of the process, and didn't judge. I have complete confidence in your organization, and like that all will be taken care of in one payment.
Cindy
Reviewed Oct. 29, 2023
Erin is professional, very knowledgeable and helpful throughout the process! She was very patient and understanding and not judgmental. Very cheerful and showed willingness and compassion to help me. I’m forever grateful for Erin kindness and compassion! Please submit an award for her outstanding contribution to NDR, her customer service and support.
Reviewed Oct. 29, 2023
Tate is a great asset to your company. He is a happy compassionate person who gives his very best to his customers. He was patient, caring, and very knowledgeable. Tate informed us of our choices and answered any questions we had. It is without hesitation that we recommend Tate. He easily earns a five star rating!!!!
Reviewed Oct. 29, 2023
Anthony was very patient and thorough. I would recommend him to a friend! He calculated a way to eliminate $6000 of my unsecured debt with a payment plan I can live with rather than file bankruptcy. It takes almost 2 hours to complete with no distractions and interruptions... But you'll feel more in control of your finances.
Reviewed Oct. 29, 2023
I signed yesterday and am hoping it is all that they said and I can start healing from all this. Joe ** was very kind and understanding and helpful. He explained everything and came up with a good plan for me. I have been under so much stress with all this that if this plan works as portrayed it will be great for me.
Reviewed Oct. 29, 2023
I really appreciated that the agent was empathetic to my situation and explained all of my options. He described why the others were not good for me instead of just telling me which one to choose. He really strived to do what was best for me and I really feel like the program is doable. A huge weight has been lifted off of my shoulders.
Reviewed Oct. 29, 2023
All the process were very explained by the customer service person, Mrs. Danmary ** was patient and communicative, and very funny! She explained to me the contract and agreements, and helped me to understand what were my best solutions. Thank you for all your services, and please keep helping people with your hard work!
Reviewed Oct. 29, 2023
I called because my husband and I needed help with our cc debt. Steve ** was our debt specialist and absolutely AMAZING! He was reassuring, was very informative and if we had questions, he was able to give us the answer. He was also SO kind and patient and made the process so smooth. He is truly a gem and such an asset to the company!
Reviewed Oct. 29, 2023
Albert was extremely helpful. He talked me through the process of getting started with National Debt Relief. He helped me understand why choosing National Debt Relief for assistance was a good a option. I was very pleased by his help. Albert clarified that I needed to establish proof of hardship, so I needed to stop making payments on my credit cards. I really hope that this works and I am able to rebuild my credit fast.
Reviewed Oct. 28, 2023
Due to unseen circumstances in my life. My credit card Tech gotten out of control and I had no way of paying him due to bad construction projects that I put on my credit card. That should be done by now that the contractor destroyed the home. But the representative was very nice, very helpful, and very pleasant.
Reviewed Oct. 28, 2023
My living debt free journey lead me to Jason at NDR. Jason was straightforward, honest and handled my situation in a professional manner. He told me of things I wasn't aware of. (Compound interest, principal and etc...). He seemed to be concerned about me. I am so grateful for that. I felt so much better about my debt situation and a lot less stressed.
Reviewed Oct. 28, 2023
When I decided to reach out for help from National Debt Relief, I was initially hesitant and unsure about their program and if it would be right for me. I was immediately reassured by a very kind person with so much patience in guiding me through the process. I am glad I took action and now have a foreseeable debt free future!!
Reviewed Oct. 28, 2023
Amazing service. Give the man that helped me a raise and tell him I appreciate his kind words and encouragement. I’m going through a lot and he made me feel better and gave hope along with his service. The process was quick and efficient. He was patient and gave some great recommendations. Please thank him for me again.
Reviewed Oct. 28, 2023
I just signed up and Amber ** walked me through the process. She was patient and so helpful. She made me feel at ease and walked me through the entire process so nicely. I am very impressed with her professionalism. I was nervous about going into this whole process but she was wonderful at answering all my questions and concerns.
Reviewed Oct. 28, 2023
I was nervous and skeptical of the program at first but after further research I decided to take the time to start this much needed journey. The rep I was assigned was very knowledgeable about the program, answered all my questions, helped me to understand the financial freedom that I would soon experience during and after the program..It's a thumbs-up program for me!
Reviewed Oct. 28, 2023
I was extremely nervous when I called NDR, but Matt treated me like a person and as such it helped me to feel comfortable. He ran the numbers and told me what I owed and how they could help. To my surprise I can be debt free in 48 months. Thank you for helping me.
Reviewed Oct. 28, 2023
Lauren was empathetic and respectful. She was knowledgeable, nice, and super helpful. She explained the program well and answered any questions I had. I was hesitant at first, but I think this program will be great for me and I can’t wait to become debt free. I’m really excited and hopeful.
Reviewed Oct. 28, 2023
Like it I say before, am I a new customer and the only comment are the good manner of Mrs ** to answer my questions, so far I have to wait to my time as a customer that beginning on October 31th.. Thanks for the help that I going to be received from yours guys.
Reviewed Oct. 28, 2023
I have been eagerly waiting for this opportunity to leave my review. Chase ** was an absolute pleasure to work with. He was patient, considerate, compassionate, understanding, empathetic, resourceful, and encouraging. On our first call, I was very cautious, concerned and quite stubborn. He desperately wanted to help me, but I would not give him the necessary information that he needed to do a “soft pull” of my credit information. He offered my generic information with several different possibilities and what they might look like. Debt Relief, Debt Consolidation and DYI. After 1 ½ hrs. on the phone answering tons of my questions, I asked him to give me 24 hrs. to mull it over.
We scheduled an appointment for the next day. I spent that 24 hrs. researching. So, I tried the DYI method first, I called my creditors to ask for help, asked them to lower my interest – lower my payments - anything for 6 months (all requests were denied). Then I called another company, one of NDR’s competitors. They told me to research each company for legal issues, BBB ratings etc. Funny thing, that other company had several recent lawsuits where NDR had none. So, after I spent my day researching, I eagerly waited for the call from Chase. He called as promised and he was ready for me this time. He said, “bring it on – I’m ready for you, Ms. Chris”.
We spoke for 3 more hrs., and he answered a ton more questions that I had. We shared a few personal stories with each other. Getting to know one another other. By the way – the more you talk about why you are struggling financially (knee surgery, wrecking car when hitting a deer, moving, and starting over alone etc.) the more they can help. Chase listened – he really listened. He even teared up when I explained my abusive past and why I am so stubborn and focused on doing things on my own without help from others. Once I decided to go with the program, I couldn’t get him to start the process fast enough. I was ready. He walked me through every step while assuring and encouraging me along the way. At the end of the call, I knew I was in GREAT hands. The weight lifted off my shoulders. I could finally sleep, and I did. I can’t wait to reach out to him one day and say “Chase, I did it. Thanks to you I am debt free!”
Reviewed Oct. 27, 2023
Jason was the agent I spoke with and he helped get me set up with a debt payoff plan. He was well spoken and answered all my questions professionally. He made the process easy and I am glad I was paired with him to get everything set up. He even laughed at my corny dad jokes. Great experience overall.
Reviewed Oct. 27, 2023
Michael ** did an excellent job in helping me. Michael was courteous, efficient and very importantly, Michael was patient. He helped me through each step and my decision took several phone calls.This was an unknown experience for me but Michael put me at ease and helped me to understand the steps in the process. His answers to my questions were clear polite and right to the point. Michael is a real asset to the National Debt Relief Company. Thank you for your help Michael and thank you National Debt Relief.
Reviewed Oct. 27, 2023
They were very thorough how long it would take to complete and explaining how everything worked and seem to be very legitimate. Also explain the possible legalities of what may or may not happen with some of the creditors. They've made me feel as if I will have my head above water in a short time when I was feeling like I was drowning.
Reviewed Oct. 27, 2023
God definitely did a special visitation on me through NDR, it was an answered prayer that left me speechless. This is the Best thing that happened for me, they not only took away my nerve breaking loans that were sending me to an early Grave. I will scream their name and put them up on Billboard if I had the means. Thank you. Thank you. Thank you.
Reviewed Oct. 27, 2023
I enrolled two weeks ago and have yet been contacted by NDR. I’m not sure if enrollment is complete or what to tell creditors. Very concerning. I thought by now I would have been able to adjust the list of creditors as several ones were left out. I don’t want to find out this is not working.
Reviewed Oct. 27, 2023
I worked with Jason ** and he walked me through the entire process and helping me set everything from monthly payments, to how much I’ll be saving to what I owe. Friendly and very professional on the phone, he was very patient with all the questions I asked and answered them for me.
Reviewed Oct. 26, 2023
The agent I spoke with to setup my call, I believe her name was Candace (but I don’t think it was spelled this way), she was phenomenal. Articulate, efficient, and very customer centric. I felt like a human being, not just a screw up. She was empathetic and reassuring. If she’s not already, she should be someone to look at for training of other employees, she’s got it down.
Reviewed Oct. 26, 2023
Larry helped me get all setup with my debt relief plan. He explained everything clearly and concisely. The whole process was straightforward and quick to startup my plan. He explained the details of the program very clearly. I would definitely recommend using National Debt Relief to anyone trying to consolidate and get out from under their debt.
Reviewed Oct. 26, 2023
Was a great experience. Very helpful, kind and knowledgeable. I felt listened to and everything was explained thoughtfully. So thankful for being able to get this weight off my shoulders. It felt amazing to be told I could get help. I now look forward to each day without the worry and feeling stressed about wondering how I would get by. Thank you for all the encouragement.
Reviewed Oct. 26, 2023
Our agent was very helpful over the whole process. More than likely refer mdf to people we know around our neighborhood. When we fell into a hardship, National Debt Relief is there to assist us in getting out of our debt. We are hoping to be debt free in under 5 yrs.
Reviewed Oct. 26, 2023
Chris was very knowledgeable of the process and explained everything in detail. He made sure I understood everything before moving on. This was a great experience, I wasn't sure what to expect. Chris made it very easy! I am happy that I am on my way to financial success. I would definitely recommend to family and friends.
Reviewed Oct. 26, 2023
David, my contact, was beyond my expectations. He was patient and confident in his description of the process and the possible pitfalls. I think his attitude was positive and respectful of my situation. Hopefully NDB will help to get me out of debt and make things a little easier every day.
Reviewed Oct. 26, 2023
The young lady I talked to was very informative, professional, patient, and helpful. I recommend NDR to everyone that has gotten themselves far in debt and needs assistance. They are there to help and guide you through the process for relief. No judgement and very understanding. Stay away from credit cards.
Reviewed Oct. 26, 2023
I was hesitant at first but after I got the talking to the agent and he explained everything and I was asking questions along the way and he was answering would I needed to know what a good understanding and after 2 hours going over the paperwork and application I felt 100% relieved like a burden came off my shoulder. Thank you so much.
Reviewed Oct. 25, 2023
A1 100% Excellent customer service rep. Kristin was very good at explaining things. I recommend you guys to friends. What else can I tell you? Thank you for helping me. It is going to work for me. Hope this was a great experience for me. Thank you again. Great job.
Reviewed Oct. 25, 2023
I had the absolute pleasure of working with Sanaiya **, and I cannot emphasize enough how instrumental she was in my decision to commit to this program. Not only was she incredibly helpful, but her professionalism exceeded all expectations. From the moment I started working with her, she exuded a level of dedication and attention to detail that made me feel truly taken care of. Sanaiya went above and beyond to answer all of my questions and address any concerns I had, making the entire process smooth and stress-free. Her friendly demeanor and unwavering commitment to providing exceptional service truly set her apart. I firmly believe that Sanaiya deserves not only recognition but also a bonus for her outstanding performance. She is a true asset to the company and has left a lasting impression on me as a customer.
Reviewed Oct. 25, 2023
Just signed up today so don't know too much except for. It looks like it's going to be a great move to do this. Had a great experience with the gentleman who helped me. The experience was a little intimidating at first but all my worries were addressed. Thank you for the help with the whole process.
Reviewed Oct. 25, 2023
I was very informed with what was going to happen and my monthly payment was the lowest that was offered to me. I have complete trust that you will do a great job of getting me out of debt in a reasonable time. I have all contact information and the website I can keep track of my financial progress.
Reviewed Oct. 25, 2023
Feel free to talk with Andrew ** from National Debt Relief. He’s very informative and detailed with his questions. Plus, he even made sure to explain every step of the process with me, and reviewed and confirmed with me so that I could clear my debts through one payment each month.
Reviewed Oct. 25, 2023
In order to eliminate credit card debt we received assistance from Mr. ** and he did an excellent job with explaining everything to us and is very thorough and kind, respectful and answered our questions. Thank you for everything Mr. ** you did in our behalf. Dan & Karen C **
Reviewed Oct. 24, 2023
Marcus was very knowledgeable and helpful. He made me feel comfortable. He was very understanding. I feel I am making the right decision. I feel like heavy burden is off my shoulders. Reviews on your company are very good. Thank you Marcus for listening and explaining the best options for me.
Reviewed Oct. 24, 2023
You are very blessed with excellent knowledgeable staff. Their contentment is measured and reached when I fully understand the guidelines of your policy. They have outstanding patience and courtesy. They are very respectful and compassionate of my stressful situation. Their support is very inspiring. Their service absolutely gives hope to anyone who needs assistance. I thank God for your miracle program. **
Reviewed Oct. 24, 2023
Would love to take the time to give feedback on Kelly, she was absolutely wonderful, took time to go over everything with me, was considerate of the time frame I would have to talk and review all of the information, she showed me there is customer service still out there. I went with your program because of her and my experience.
Reviewed Oct. 24, 2023
Terrance was amazing. He talked me through everything and went step by step through the contract to make sure I understood everything and was able to answer any questions I had. He was considerate and caring about my situation and was able to make me feel like I wasn’t alone in my situation. That guy deserves a raise because he went above and beyond!
Reviewed Oct. 24, 2023
My experience with Renata was better than expected. She was professional, provided all of the information I needed and the process was pretty simple. Debt is stressful, and trying to settle in the best possible way isn't easy. But everything was taken care of in one phone call and I am hoping for the best possible outcome.
Reviewed Oct. 24, 2023
Brooklyn ** made my experience amazing and pain-free. I never imagined being so stressed with varying debt could be relieved so instantly with starting this process. She was very sympathetic and reassuring. All of my questions were answered thoroughly, and she extremely informative. She truly went above and beyond.
Reviewed Oct. 24, 2023
Have been attempting to pay off my debt on my own, but with the interest rates continuing to go up, almost all my payment amount is going towards interest. Realized I wasn’t going to be able to pay off debt on my own. Had been seeing your commercials for some time and decided to look into it. I’m so happy that I did.
Reviewed Oct. 24, 2023
I had a great customer service experience with NDR. I am very hopeful that this is the answer/ relief that I needed. Everything was explained in a way that I could understand and the voice on the other end of the line was very kind and she really seemed to understand how and why I needed help. I will certainly give updates and if all goes well I will be free of this debt that has been truly weighing me down soon. Debt can put you in a state of depression and panic and that is no way to live. I just want to be able to take care of my family but this economy is rough! There are a lot of debt relief companies but this one has the approval of BBB and other accreditations. Fingers crossed.
Reviewed Oct. 23, 2023
Jeremy was great to work with, took time to explain each step and let me stop him to ask questions. I enjoyed working with him and hope to send any family or friends his way. Jeremy was not pushy or rude, not like a sales person hounding you or calling day after day. Thanks again Jeremy for all your help, keep up the great customer service!!
Reviewed Oct. 23, 2023
I am pleased with the help I got to understand how it works and showing me how it will help better my future. I look forward to a debit free life, more time with family and this fresh start. I have been stressed and that is hard on my family but now I can see the light and it helps.
Reviewed Oct. 23, 2023
They truly help me so I can have a little peace of mind and can be able to save. Holly is a great customer service rep. I would recommend her to anyone. She really take the time to explain everything word for word so you can truly understand the program.
Reviewed Oct. 23, 2023
It’s amazing debt Relief to help people out who are in huge debts. I will start saving money while I’m paying my debt. In a short period of time, I will be debt free. I’m 55 years old now and by the time I reach 60 years of age. I will be debt free. Thank you National Debt Relief.
Reviewed Oct. 23, 2023
I only just started working on my credit. My agent was helpful in every step. Now all I have to do is set it and forget it, it obviously costs to fix what was ruined by my hardship but the fact that they work with what I have and all I have to do is make sure it's there when they pull it and keep an eye on it is refreshing. They do all the leg work which is wonderful.
Reviewed Oct. 23, 2023
Ryan was very polite and explained everything to me so I understood. I'm so ready to be debt free and be able to save money. I hope this really helps me so I can tell others about my experience with you all. Thanks again Ryan for all your help. I really appreciate it.
Reviewed Oct. 23, 2023
The team was quick to respond to my request, and came through with an offer I couldn't pass up. I was referred to use this program and I am going to refer others as well. Great customer service and very easy process, I look forward to completing this program with the help from NDR!
Reviewed Oct. 23, 2023
Anne, you are such an extremely helpful person, and without you I would not have felt relief in my struggle with resolving my debt. I would have struggled over 20 years to just pay back the interest on my credit. I appreciate all the time you spent helping me get through this difficult period of time. I wish the best for you and all those that care about you. Anne is an amazing human!!!
Reviewed Oct. 23, 2023
Leigh was extremely thorough and comforting during the enrollment process. I felt confident that I had all the information and became knowledgeable about the program while working with her. I would highly recommend this program to others in a similar situation because of the outstanding customer service experience as well as the quick response and application process.
Reviewed Oct. 23, 2023
My debt had gotten out of control. I let a few credit cards go and was being sued by one credit card company. I finally made the call to National Debt Relief and got the best representative who found the best options for me. It was a huge weight lifted off my shoulders. Thank you to Anna who understood my situation and was so kind and helpful.
Reviewed Oct. 23, 2023
Valentine was helpful and patient with me when deciding if this was the best decision for me. He didn’t force me to sign up right then and there, for that, I thank you! I cannot wait to be debt-free! Valentine, thank you again for guiding me in the right direction!!
Reviewed Oct. 23, 2023
I am just starting my process, but I am glad to have the support and guidance of NDR. They listen without judgement, and I was provided the information to make an informed decision for my situation. Additionally, by providing an alternate phone number and even legal representation, I have no doubt that in the next few months and years, I will be back on track.
Reviewed Oct. 22, 2023
Couldn't get you by phone, I have some credit card debt, and auto loan, also storage bill, utilities, and medical cost, this also happened. I live in Senior housing, and they increased the rent enough that it drove me into using more credit. My cards are Bank of America, Key Bank, Chase Bank, and Citi Bank. My auto loan has approximately one 3 years left, the monthly $140, and auto insurance $125, monthly. Nothing has fallen into the rears, I have made regular payments, but it's beginning to look unmanageable. I talked to you last week and some papers were drawn up, but I need more monthly cash, for food, phone, and internet, but again I've got to get a little help, maybe even that this information is being received. Please respond.
Reviewed Oct. 22, 2023
Talked with Juan R on Friday the 20th of October and he talked me through everything that is going to happen during the process of getting my debt eliminated. I couldn’t be more happier and more relieved knowing that I am working my way to being debt free. Thank you Juan.
Reviewed Oct. 22, 2023
The person that spoke with us was, very patient. He was very helpful and professional. Not sure if we are supposed to mention his name or not. But he was very polite. We were very hesitant at first but still hoping that this is going to be what we need to get out of some of the debt that we created.
Reviewed Oct. 22, 2023
They took a lot of stress and heartache off me. I am glad I found them. The person who helped me was very nice and patient. This is my first time and she made sure I understood everything. I like the people and I like what they do. They help people get debt free.
Reviewed Oct. 22, 2023
It was a very good experience as well as very informed about the process. I'm looking forward to working on debt with credit card companies to help get out of the financial situation and to get a new start. Furthermore, the representative that help me with the process was great.
Reviewed Oct. 22, 2023
I worked with Aryeh who was very patient, informative, and understanding. He answered all of my questions and more. He has put me at ease with the anxiety I was having regarding my financial situation. I look forward to working with him again if any questions should arise. Your company is very lucky to have him.
Reviewed Oct. 22, 2023
Thank you, took the time out to tell me what they could do. And Sean explained step by step what the terms were. I was in debt 49,000 dollars. And now that was taken care of. Now I can try to get my life back to pay my credit cards back. Thank you National Debt Relief.
Reviewed Oct. 22, 2023
I am quite impressed by how much time was spent on the interview. The interview was done with expertise and professional skills. I believe I have made a good decision to gain control of my expenses. I would recommend National Debt Relief to anyone who needs to get control of their expenses.
Reviewed Oct. 22, 2023
I felt like a weight was lifted off my shoulders when I signed on with National debt relief. It was the decision I have made. I have made a few bad financial decisions which led me into this trapped place, I am finally feeling myself without that tightened feeling in my jaw and shoulders.
Reviewed Oct. 22, 2023
Nothing intimidating at all. I am so glad I found NDR! No debt relief are too big or too small for them.
Reviewed Oct. 22, 2023
I feel I was explained everything very well. Thank you. I would recommend you to others. I felt comfortable with the process. Your agent was very kind and and informative with everything. I’m happy I found your service online. If the results are the same I will have obtained my goal. I’m not sure what else I can say except I’m very happy.
Reviewed Oct. 22, 2023
I worked with Andrew ** and the experience was amazing. He was able to answer all my questions and give me options that will help my situation best. We were able to pick an option and get it set up quick with no issues. He took the time to go over the contract to make sure I understood everything before I signed.
Reviewed Oct. 22, 2023
Great advice and helpful in getting you the best possible solution. Thank you David B. for all your hard work in getting my accounts together. Pretty quick at settling up on terms and accounts to get your credit back on track. I would highly recommend using National Debt for getting your finances in order.
Reviewed Oct. 22, 2023
It was easy and nice to have great customer service. The people over the phone was great and signing up and signing documents was an easy process as well. The guys on the phone made me feel comfortable with no judgment. We even had some laughs while we waited for paperwork.
Reviewed Oct. 21, 2023
Sean was so helpful and walked me through the process with incredible detail. For the first time in a while I’m looking forward to my financial future! Thank you so much for the guidance and can’t wait to see results. I know my family will benefit from this step in the long run.
Reviewed Oct. 21, 2023
Very knowledgeable knowledgeable, friendly and helpful. My representative was or showed a lot of strong empathy for my hardship that I'm currently going through. She made the whole experience easy to follow and understand. My monthly payment is not too high and comfortable for my other bills. All around great knowledge and customer service.
Reviewed Oct. 21, 2023
I spoke to Ely who explained the program very thoroughly and made me extremely comfortable with making my decision to go forward with the program. The stress has definitely diminished a bit and I feel that I will actually be in a better place at the end. Everyone has hardships sometimes and there's no reason to beat yourself up over it, you just have to do your best and go on with your life. No one ever thinks that they will have a rough time with their finances or maybe they won't be able to pay their bills but we all have downfalls and it doesn't mean that we planned for it to happen or just didn't want to pay. Things happen and it's not necessarily any fault of your own.
Reviewed Oct. 21, 2023
I was contacted by Michael E. He explained the entire process and the choices I had step by step. I had so many questions and he was patient and answered all questions so I could understand them. I even called back a few times after the initial call. I have no doubt about the efficiency of this company.
Reviewed Oct. 21, 2023
The associate was professional and empathetic of my situation. They explained everything clearly and made sure I understood. The legal process and all documentation was thoroughly explained, they confirmed all of my information was correct, and asked if there was anything else. I look forward to working with National Debt Relief throughout the process.
Reviewed Oct. 21, 2023
Mark ** was of great help to setting everything up for me and was very informative of the contract process. Mark took time to go over processes with and was not agitated or annoyed when I changed my mind on one of the steps. He was very kind and understanding as well. Great employee, exemplary service!
Reviewed Oct. 21, 2023
I was looking for a way to get out from under a mountain of debt that has taken over my life. Through that process, it led me to National Debt Relief. I was eventually connected with Frank D. who was very patient as I was concerned about whether this El was real or not. He walked me through all of the steps and made sure I understood everything thoroughly. He answered all of my questions and never got impatient with me. When we scheduled times to connect, Frank was always on time in calling me back. I am looking forward to get out of debt and change my future for the better. I cut up my credit cards and looking forward to living a life free of credit card debt by the end of my program with National Debt Relief!
Reviewed Oct. 21, 2023
I was surprised how quickly National replied. Their representatives asked appropriate questions, explained the reasons for their suggestions, and did not push me one way or the other; they gave me information I needed to make my decision. The process was completed within 3 days (one of which I was not available) and all my questions answered.
Reviewed Oct. 20, 2023
I would like to thank April **. When she called me back to tell me about NDR. I felt the weight lifting off my shoulders. April, is the best. She's very professional, friendly, honest and I think she is one of my angles! I will definitely put the word out about NDR and have them contact April.
Reviewed Oct. 20, 2023
Jazmin was THE best customer service person I’ve ever spoken with. I have used NDR in the past and it worked really well for me and it wasn’t long til my credit was great again. I’m glad to have the option again. Although I knew how the program worked I’m happy with how Jazmin explained it to me.
Reviewed Oct. 20, 2023
Yes I will recommended someone else. I am grateful to have the help I need, to get out of debt. I can breathe again wondering where next meal is coming from, having help now will help me for my retirement. Which is only few years. And I need to be out of debt to enjoy living again. The person I talked to was very helpful explaining everything to me so I understand now what I had to do to make it Happen. Thank you Ed for helping me and being there for me throughout this process.
Reviewed Oct. 20, 2023
The procedure was explained to me very clearly and I was ask to review the procedure first then make sure to understand the terms and policies I was very happy with the outcome I would recommend this procedure to anyone that is in a debt situation and give them the the opportunity to experience this life saving debt free procedure thank you for your help was a pleasure speaking with the representative
Reviewed Oct. 20, 2023
I am one of those who was very hesitant on whether I wanted to consolidate my debt. However, the gentleman I worked with, eased my worries He took his time and broke down everything for me so I could understand where my money was going and how it works. He even was very open to questions without judgement. I felt comfortable from the very beginning.
Reviewed Oct. 20, 2023
Spoke to Philip at NDR and he was awesome giving me the needed info and going over every page of the agreement which was 23!!! Absolutely NO pressure!!! Was on the phone for 2-1/2 hours and when I hung up, I was enrolled... Can't wait to start this journey to being Debt Free...
Reviewed Oct. 20, 2023
The customer service representative was awesome and was very helpful. So thankful I had a customer service representative that walked me through everything and explained it all to me as thoroughly as he possibly could have been. I wouldn’t have understood everything without his assistance. Very much appreciated that he took the time to walk me through everything.
Reviewed Oct. 20, 2023
Deja was simply amazing, she was empathetic, detailed, informative, patient and kind. She made this so easy for us even though we were apprehensive as we have been turned down for help the last 10 years. She made us feel like there was hope and she genuinely cared and wanted to help after learning more about our circumstances. The process was so easy, we simply couldn’t believe it. We can’t thank her enough, she is an unbelievable asset to the company. Because of her guidance we are now able to see a light at the end of the tunnel and can now look forward to starting a family debt free.
Reviewed Oct. 20, 2023
Aaron was a godsend to me. He was very helpful and patient. He explained everything very thoroughly prior to me making a commitment to become debt-free. Aaron was not only very knowledgeable about NDR but he was also caring, polite, and empathetic. After we completed the process, I felt like I had gained a friend/family member. I have to say for your company, this man is a keeper! I can't say enough good things about him. I will definitely recommend this program to a friend but most importantly, I would have them talk to Aaron.
Reviewed Oct. 20, 2023
Jillian is a good debt consultant, she’s awesome, took her time to explain everything I need to know in a professional manner. Even if I didn’t want to be debt free, her mode of explaining in details all I need to know before appending my signature is incredible. I’m happy she attended to me.
Reviewed Oct. 20, 2023
The agent that I had (David) was very dedicated to helping me get all my accounts settled. He was very diligent in getting answers and returning calls. He was patient and understanding - I wish all the customer representatives that I've ever dealt with in the past at other places could have been like him!
Reviewed Oct. 20, 2023
Wayne made it easy. He was so patient and explained everything. I love the website. Easy to use. Was able to make a list of debts. I look forward to working with this company to get a hold of my debts. Company made it easy to control everything.
Reviewed Oct. 20, 2023
I had a very positive experience with the agent. He was very knowledgeable, and he took his time explaining in details regarding the program, and answer my questions in a polite manner. He explain the contract page by page as I was going through it to make sure I completely understood. I would highly recommend this program to a friend.
Reviewed Oct. 19, 2023
Nikki and EJ were very informative and helpful they answered my questions and were very professional. The process was very easy and very affordable. I was very leery about trying a debt relief program but EJ put me at ease. I already have recommended this program to other people I am very pleased with the outcome. I can’t wait to complete the program and be debt free.
Reviewed Oct. 19, 2023
Speaking and working with Tariq today was such a refreshing experience. Debt and finances can be a very uncomfortable conversation. Tariq was amazing and helped me through the process very seamlessly. I am grateful to be in the right track & know I came to the right place. I did extensive research on debt solution companies, so glad I chose National Debt Relief/ Turbo Debt. Thank you again Tariq.
Reviewed Oct. 19, 2023
I am 73 at my wit's end, never been in debt over 3,000 in 54 years of marriage, I did not want to refi my home, it's for my children. They told me I had a good credit score but would not give me a low interest anything to get out of debt, solar panels had put me in debt and I had to sell my house and it was a continual down spiral. At my age I couldn’t eat, sleep or anything
Reviewed Oct. 19, 2023
I have never felt more relieved than I have today. Signing up was not as hard as I thought.... My Representative was amazing, explained every process which made it easy to understand. This was the best decision I have ever made and the easiest by far. This may be the first time that I am feeling I am finally on my way to becoming debt free. If anyone is doubting this process don't....Stop struggling and accept the assistance...Believe it took me while to get there and I am so happy I that I am able to do this.
Reviewed Oct. 19, 2023
So far I have had a pleasant experience with the representatives I have encountered. They have all been extremely helpful and courteous. They were all very helpful. The process is very intimidating but they provided explanations for questions and concerns I have. I am glad I took this step to address this.
Reviewed Oct. 19, 2023
Sean was very patient and nice. Talked me through the process, explained everything. The sign up process was very easy and if I had questions, Sean was there to answer them without an issue. I will see how this process goes, I hope to resolve my debt prior to the time that it is scheduled for.
Reviewed Oct. 19, 2023
I worked with Sarah **, who was very knowledgeable about the process. I was very skeptical. Was this right for me. I just started the process and I’m still nervous about the future. She assured me I would be better with my debts gone. I know I will but the first few months will be trying. Hopefully I will be better with more cash flow.
Reviewed Oct. 19, 2023
Kathy was amazing to work with, she was very informative, had answers to all my questions, listened and gave options and most of all was not judgmental and was understanding. Kathy is extremely professional and patient. She is truly an asset to this organization and as a first impression was outstanding. She's the best!
Reviewed Oct. 19, 2023
Dusty was very helpful answering all of my questions and making sure I understood everything completely. I felt very confident this program was right for me after speaking with him. He was patient, polite and explained all of my options to help me decide the best route to take to resolve my debt.
Reviewed Oct. 18, 2023
What you guys are doing for us has made life a bit easier and we are grateful for your services and time that you took to handle our financial issues. It has been a pleasure working with you and your crew. It's amazing to us how you have saved us so much money, Again, Thank you.
Reviewed Oct. 18, 2023
Andrew the rep was very professional, kind, and patient. He made me feel like I made the right decision to enroll with your company. It was a good experience. Will recommend others. He made me feel like he really wanted to help me get debt free that was very important to me. He broke everything down line by line so I could understand everything.
Reviewed Oct. 18, 2023
When I received a call from National Debt Relief, it was the hardest decision to make. The person on the phone was very informative, broke down everything I would have asked to go over and she even went above and beyond to ensure how the program would help us once she explained the budgeting and expenses. I was very impressed and comfortable with the person because she was respectful, helped me understand how it worked and very knowledgeable. I really appreciate the fact she was extremely patient with me regardless of all the inundated questions.
She even stayed on long after she was suppose to leave for the day. The fact she didn't even rush me off the phone soon after the fact she should have been done for the day, is a rarity. She related to me because we grew up in the same neighborhood and reassured me plenty of times about debt relief, like the name says. Nkiruka was so damn helpful that, not only would I recommend this debt relief to anyone who needed help with financial hardships, but would even recommend her name if it were possible to use her again.
Reviewed Oct. 18, 2023
It was very professional and gave me the advice that I was looking for. Good customer service. I felt welcomed and that I didn't feel overwhelmed with that debt that I had accumulated in the past. Would totally recommend to any other person going through the same thing that I'm going through.
Reviewed Oct. 18, 2023
My experience with National Debt Relief was easy and convenient to complete. This program helped at a time of need during the loss of income, causing me to be unable to pay on credit cards and other loans while unemployed. The payment plan is also manageable. I'm grateful for this program allowing me to be able to reset my financial issues so that I can maintain my responsibilities.
Reviewed Oct. 18, 2023
Our specialist, Kristofer **, was phenomenal. He explained the program to me and my wife and was extremely patient with us. He answered all our questions and provided us with options based on our current situation. Kris made the entire situation much more comfortable for us that made us feel much better about joining the program.
Reviewed Oct. 18, 2023
Kaiya was so amazing! She was very understanding. She walked me through the steps to where I comfortable to finish application. She read everything to me. I really appreciate Kaiya for everything she did for me today. I will most definitely recommend a friend. I hope everything will work out for the best with me using US debt relief program!
Reviewed Oct. 18, 2023
I begin the application process yesterday over the phone with representative, Sergei. It went seamlessly. He was extremely patient. All my questions were answered clearly and he was sure to ask if I understood everything. He explained the process: the amount per month and the steps I would have to take. We set up a start date within the next 2 to 3 weeks. He was very thorough and efficient and again, very patient. I feel positive about my experience and would be willing to recommend National Debt Relief to others.
Reviewed Oct. 17, 2023
JIMMY was great to work with, lots of info that mattered and made sense. Made the whole process manageable. Thank you give Jimmy a high five!!!! Excellent... I am not very patient person and was not looking forward to doing of this. Jimmy made it all possible and painless. Process was easy and doable all done and up and running
Reviewed Oct. 17, 2023
They are always nice and helpful when contact is made. My last contact was by email. They sent me back an email almost immediately but I haven't reached out to speak to anyone yet. I will be reaching out in the next few days because I have questions about a different issue.
Reviewed Oct. 17, 2023
Called NDR and was treated exceptionally well. Everything was explained in great detail. I'm so glad I called for help with my debts. I would highly recommend NDR to anyone who needs assistance with getting rid of their debt. I am now on my way to being debt free and will be able to save money in the long run as well! Thanks NDR!
Reviewed Oct. 17, 2023
Mr. Charles ** was professional, patient and courteous. I thank him for his sincere concern and help. I would recommend anyone to work with him. He has a wealth of knowledge that someone could gain from. I thank him for his help. Continue working with individuals who need to put their finances in order.
Reviewed Oct. 17, 2023
My representative was Ben today, he was excellent, and extremely thorough. He took the required steps to obtain all of my information. He personally read all requirements that I needed to follow. He walked me through each step with passion and understanding to make sure that I was comfortable and to make sure that I understood what I needed to do next and during this process.
Reviewed Oct. 17, 2023
Daniel ** was outstanding was concise On all answers and questions. He is an asset for this company to have. It would be In your greatest interest to value your representative and retain him at all costs. He was outstanding. He is a all around Valued employee..Give him a bonus.
Reviewed Oct. 17, 2023
Great customer service. Catered to exactly what I needed. Friendly, professional, all around great. Getting my debts situated in a timely manner with good affordability within my budget. Ten out of 10 would recommend.
Reviewed Oct. 17, 2023
Christine was absolutely amazing. She took the time and answered every question and made sure we understood everything before we signed anything. She definitely made this experience a lot easier and eased our minds. No hidden motive here. You can tell she really cares and wants to help her clients. What else can you ask for?
Reviewed Oct. 17, 2023
I loved working with Marcus. He was patient to explain every step and was very caring. This is not easy for anyone to admit that they need help but he was very sympathetic and encouraging. I can't wait to work with the rest of the team and I know I am in good hands to get the best results.
Reviewed Oct. 17, 2023
Gabriel was awesome! NDR has been great so far. The process was smooth, Gabriel was very nice and helpful. I would recommend them to anyone looking to get out of their financial hardship like me. As embarrassing as the situation is, Gabriel made me feel better about everything, and I'm so glad I decided to use National Debt Relief.
Reviewed Oct. 17, 2023
My experience was great. They were very helpful and answered all of my questions. I have been stuck in a very tough spot and they were very understanding. This is going to help me to get back on track which I really needed. Most of all, they discussed all of my options and they don't push it directly on you.
Reviewed Oct. 16, 2023
Went through all the paperwork, one by one explained all the different steps, very courteous. Answered most of my questions helped me understand how the program works. Hope to graduate from the program debt free. Justin took his time reviewing the documents. Hope everyone there makes this as easy as possible.
Reviewed Oct. 16, 2023
I've been buried in debt since the pandemic with what seemed like no way out that made any sense. NDR was super simple and fast, it took less than an hour to get all of my debt consolidated and fully under control with a monthly payment I can afford. I would highly recommend this program to anyone who feels like they'll never be able to get debt under control.
Reviewed Oct. 16, 2023
Jonathan was very professional and personable. He made the process easy and understandable. I appreciate the help and guidance at this time. I am looking forward to further assistance with my saving and budgeting. Thank you for the help.
Reviewed Oct. 16, 2023
Made the process easy and to help me understand the process. Was very through with the question and listened patiently and compassionately when I wanted to explain what led me to this debt. All was done without judgement. All the above is so very much appreciated. Thank you.
Reviewed Oct. 15, 2023
It is very important to me that I publicly thank the person who helped me through this process to begin to get financially above water again. It took a great bit of research on my part as well as many hours of struggling as to whether to go with Debt Relief. I never thought that I would ever be in a situation where I would need help in this area. Thank you Mr. Brad ** for your knowledge and kindness through this process. I am truly grateful.
Reviewed Oct. 15, 2023
It was a great experience speaking to Michael. He was very informative. Took his time and explained things as we were going along. He was patient and respectful during the whole process. I would highly recommend this company. I was with another debt relief company before reaching out to this one.
Reviewed Oct. 15, 2023
Sabrina was very helpful and knowledgeable when explaining the program to me. I was skeptical about joining the program but she put my mind at ease. I feel like I made the right decision to help get my financials back on track. I’m exciting to start in my journey towards being debt free!
Reviewed Oct. 15, 2023
I don't feel like we got all our answers on all our debt first. Also he said, "Contact me anytime" and when I did after we signed he never got back to us. We have a debt we need added and still waiting for an answer. It will help us out but they weren't clear on what could or couldn't be included.
Reviewed Oct. 15, 2023
The service is excellent. It takes very little time to sign up to see if you qualify. I now I have a manageable monthly payment. The stress of having to out-of-control credit cards is over. National Debt Relief is highly recommended and has a great Better Business Bureau number of 4.8. I’m very glad that I contacted them. The communication was excellent. They told me of two programs I could qualify for I qualified for them for one of them and now I can sleep.
Reviewed Oct. 15, 2023
I am thoroughly impressed with the professionalism I received on my phone call to apply for debt forgiveness. The person I spoke to walked me through everything step for step and explained everything so I could understand and make me more comfortable with my decisions and put me at ease through the whole process and I would recommend them in the future to anybody who asked for advice.
Reviewed Oct. 15, 2023
Tivon was incredibly patient and kind, and helped me normalize my worries through each part of the process. His empathy while walking me through the process was so valuable and he made sure I understood each step, even with MANY questions thrown his way. I was scared calling in, but now I just feel capable, and that’s all down to him. Please give him all the money, because I can’t due to the whole “desperately needing debt relief” thing. Thank you.
Reviewed Oct. 15, 2023
I worked with Lisa K to set up my account and get started and she was absolutely phenomenal. She was very personable and answered my questions well. She made sure to explain things to me and get me taken care of. She even offered to stay late to assist me and went out of her way to make time to call me on another day when I couldn’t get the needed information at the time we were speaking. I really genuinely enjoyed my experience.
Reviewed Oct. 15, 2023
Gary was extremely patient and knowledgeable. He provided, disclosed all pertinent information and allowed me time for many questions; which he promptly provided answers. Documents and emails were sent accordingly. I was hesitant and stressed during this processed. Gary acknowledged my concerns and not once did he make me feel like a failure.
Reviewed Oct. 15, 2023
The representative Matthew ** was very helpful in helping me find the best plan to get me out of debt. He was courageous and very knowledgeable in his field. This was my initial experience, let’s see after the first month but I am sure it will be a smooth transaction all around.
Reviewed Oct. 15, 2023
My wife and I felt like we received VIP treatment from Azra. She explained how everything worked, pos & neg we will experience during the process of reaching our goal. Very patient and understanding to this unwanted chapter in our lives. Just kept us looking at change we are creating and the fwd movement we are making. I appreciated her pace, and knowledge in answering everything we asked. I would recommend this service to anyone as long as they get to deal with someone as awesome as we did wit Ms. Azra **.
Reviewed Oct. 15, 2023
I had a great experience with National Debt Relief. The specialist that helped me, Pedro, was very helpful and informative and very kind as he helped me through the process. I didn't feel like I was being judged for being in this financial situation. I would highly recommend this service to anyone that is unable to manage their debt.
Reviewed Oct. 14, 2023
The review of my financial situation was understood well and I received informative answers. I have more hope for the future, and some stress was removed for the better. After I see some results from the program, I would be happy to recommend anyone in debt to also pursue the program.
Reviewed Oct. 14, 2023
I love how this company works to informed me on all the settlements they have offers on and ask if I agree with them. I really like how I'm not getting any Harassing calls. I want to let others to know how satisfying I am with them. Best decision I ever made.
Reviewed Oct. 14, 2023
Today, was one of those days of utter defeat of not knowing what my husband and I could do for our family, to get us in a home. Our credit is bad and we just had no hope left. Until I called NDR and talked to Jeffery. My experience was superior! I will definitely be recommending NDR to anyone who us in a similar situation. Thanks NDR!
Reviewed Oct. 14, 2023
Within 5 minutes of having requested help online (at 10 pm on a Friday!), Michael F called me. He seemed to sincerely want to help, like it was more than a job. Doing this was kinda scary to me, but Mike made it easy. He kept asking me if I had any questions as we went along, and his answers reassured me. He seemed to care about me as a struggling person. He knew everything about the program. I'd like to thank him so much.
Reviewed Oct. 14, 2023
I have been going through a lot, and this wasn't a phone call I wanted to make. I have been feeling overwhelmed with my outstanding debt. Sol was great. I have been avoiding dealing with some things, and I wasn't sure how difficult it would be to go through the process. Sol made it simple. Thanks.
Reviewed Oct. 14, 2023
Andrew was very nice, knowledgeable and informative about all inquiries. Loved how he cared about my struggles and told me he would explain everything thoroughly and to the point. He's a very brilliant agent. He's very good at his job and he will go far. You guys have a great agent.
Reviewed Oct. 14, 2023
Tivon was a pleasure to work with! He was thorough and efficient. I really enjoyed speaking with him and allowing him to assist me in taking the first step to becoming debt free. He’s definitely a professional and is great at his job! He made the whole process easy and simple.
Reviewed Oct. 14, 2023
I spoke with a wonderful lady named Anne. She explained everything so nicely where I could understand everything. I would say she was the nicest lady I’ve ever spoke with. So understanding and polite. I would definitely recommend this service everything about the process was explained in great detail. I’m looking forward to working with NDR and getting out of debt.
Reviewed Oct. 14, 2023
The gentleman was very nice and made sure I understood everything before I agreed to the program. He answered all my questions and eased all of my concerns. He read the contract to me and made sure I understood all the legal stuff. Very helpful. Thank you Martin ** for all your hard work!
Reviewed Oct. 14, 2023
Every customer service representative I have spoke with has had full transparency, compassion, and honesty. The financial burden I have been put through National Debt Relief has given me great ease. Any question I have is always answered professionally. Thank you. I will be recommending you to anyone in need of help.
Reviewed Oct. 14, 2023
I’ve been trying to get help with my debt for months, and no one seemed to be able to help me. Lisa not only was the one to help me but she made sure I knew what I was signing before I made the commitment. I can tell she has a great heart and wants to help everyone with their debt problems. I would recommend talking to her if you are In a tough financial position and the collectors won’t stop calling 10/10 recommendations.
Reviewed Oct. 13, 2023
NDR has been amazing to me so far! The help, knowledge and understanding has been top notch. Veronica M is the best! I have never felt safe over a phone call, but she eased every worry and stressor I throw her way. She was so patient and kind. She truly made the entire experience!!
Reviewed Oct. 13, 2023
This review is for the phone call in which I gained information about and enrolled in NDR. As these things go, it was excellent. The agent was very knowledgeable, professional and helped me to feel I was doing the right thing. He explained everything clearly and specifically and answered all of my questions. He left me feeling hopeful that my debt will be eliminated.
Reviewed Oct. 13, 2023
Each time a resolution is presented to me for approval I have the choice to accept, or decline, the offer. It makes me certain that Debt Resolution was the best choice over declaring bankruptcy. It also assures me that my creditors are receiving a payment that they have agreed to accept.
Reviewed Oct. 13, 2023
Outstanding customer service! From the moment answered the phone, the staff went above and beyond to make me feel valued and attended to. They were attentive, knowledgeable, and resolved my concerns promptly. A truly exceptional experience that sets the gold standard for customer care. I would rate the interaction a 10 out of 10.
Reviewed Oct. 13, 2023
My man David went above and beyond for me to get me where I need to be to better my life! Really appreciate all you guys do! From the time I started this process to the very end it was smooth sailing! I had a lot of questions but every time they had an answer! Thank you again for everything!
Reviewed Oct. 13, 2023
Lisa was very knowledgeable and very patient with all the questions I had for her. She made me feel comfortable and secure knowing that I made the right decision for handling debt. The process is straightforward and simple and they don't charge any upfront fees! Thank you again to Lisa for helping me out and pushing me towards a debt free future.
Reviewed Oct. 13, 2023
NDR has made significant strides in settling my debt. A couple of accounts have been paid in full, most of the rest have reasonable payment arrangements made. So far I am very satisfied with their efforts on my behalf. They send me monthly updates and their website is easy to negotiate to keep on top of things.
Reviewed Oct. 13, 2023
Frank and Rodney and Faith have been extremely cordial and helpful. I feel as if a burden is being lifted off my shoulders. I do hope the excellent vibes continue. It is absolutely important that we continue this level of cooperation. Thank you very much. Thank you Frank. Thank you Faith. Thank you Rodney.
Reviewed Oct. 13, 2023
I'm excited I found this program to finally get me out of debt. I've been fighting to survive for many years, and I can't wait to get a new start. I at one point was going to file for bankruptcy but knew there had to be something better out there.
Reviewed Oct. 13, 2023
Dale is very good at his job and I would recommend him and National Debt Relief to anyone. They are very helpful. I can't wait to be debt free in 47 months or less. COVID was a really really rough time for us and is really going to get us back on track. Thank you.
Reviewed Oct. 13, 2023
The only issue was with submitting a note regarding my husband's truck - not sure what was going on if it was with me or the program, however they were very patient with my husband and I during this process. We are very appreciative of the help that you are providing as this will help us out.
Reviewed Oct. 13, 2023
Needed help with my debt! Easy program to work with and quick. Very helpful and knowledgeable. I am excited to get control of my debt and have my life and able to save money! Thank you, Sean, for your help. I recommend this to anyone struggling with debt. It is judgment free help which helpful.
Reviewed Oct. 12, 2023
He was straight to the point with extreme accuracy and knowledge of everything that I didn't know. I would highly recommend this company to any one in need of the service and especially Rick **. He walked me through everything that I couldn't do on my own. Very knowledgeable. Like I said, if you ask me for the set up process 5 star. Shane **
Reviewed Oct. 12, 2023
She was very friendly to talk. She was called in time, when I needed help. She was telling me, I was easily to understand. Also that process was very simple and easy to do it. Then it was all done same day. She told me that I have to do next steps. Thank you so much.
Reviewed Oct. 12, 2023
Ray ** is the perfect example of customer service and professionalism. He seems to care about his customers and is very passionate and patient with his presentation. He made me feel comfortable and my decision to trust in this organization was right. Their BBB rating is definitely right on. You don't find too many organizations you can trust in these days but this one you can trust!
Reviewed Oct. 12, 2023
Tiffany ** is the best. We made it do easy for you to get it done. She made me very comfortable her Knowledge. She deserves a big time raise. Tiffany you rock. Keep up the great work. Thank you... I will tell everybody about Tiffany and her great work. Awesome awesome awesome
Reviewed Oct. 12, 2023
This program save me from being so stress and frustration. Now I can start living my life normally and no worries at all because I know I enrolled myself to a right program for fix all my debts. Super happy that I found and approved this National Debt Relief Program.
Reviewed Oct. 12, 2023
Taji was the most pleasant woman to work with. I have never in my life experienced the level of customer service she provided me with. She walked me through every step of the way. Answered so thoroughly to every question or concern that I had. Made me feel more than welcome and safe in the decision that I was making. She made it so easy for me.
Reviewed Oct. 12, 2023
Jason was a professional, handled our questions extremely well, and answered them in detail. The process was smooth for my wife and I who have been struggling. Jason helped reduce our stress Immediately. The actual process was pretty straightforward with a few approvals via email and verbal agreements. Nothing felt off, the process in which would accomplish our debt goal made sense.
Reviewed Oct. 12, 2023
National Debt Relief is the best and I would highly recommend them to anyone that is in debt. They are very knowledgeable and work to get you set up within your budget and what you can afford. They take very good care of you and listen when you have questions.
Reviewed Oct. 12, 2023
I just signed up, but the experience has been exceptional. When you call, you're immediately connected with a real person and they connect you to an account officer. They're in the US, so they're easy to understand and they answer all of your questions. I was connected with Karrie **, and she was an absolute dream to work with. She made everything easy and gave me more information than just what their company offers. I spent hours on the phone learning about debt and the best options available to me. It felt like I was talking to a friend. This company, and especially Karrie, truly care about your financial wellbeing and do all they can to assist you. Even if they can't help, they'll suggest alternative ways to help you. I finally feel that I'm on the right path to achieving the life I want.
Reviewed Oct. 12, 2023
National Debt made it so painless. It was a phone call I was dreading and they made it so simple and easy. Finally, I had help. I was not sleeping until I called National Debt. That process was easy to understand which is the most important part. If I don’t understand it, I won’t do it.
Reviewed Oct. 12, 2023
I was very impressed with the knowledge and help I was given. The lady knew what she was talking about and helped me decide if this was right for me or not. When I made the decision to go ahead, she was very helpful in telling me what was needed and what I needed to do. She gave me information to help me if I was contacted by my creditors.
Reviewed Oct. 11, 2023
I am happy with the service and the lady who helps in my credit was very kind, humble. She takes time to understand what I said. She so polite. I wish if I could say more, but my english is very limited. I was very stressed out about my life but by just start join this prgram and get help I slept well last night. Everything she said was very clear and and helpful. I will recommend all my friends who suffer like me.
Reviewed Oct. 11, 2023
I was drowning due to family issues that I had little control over and saw the ad on Facebook. Richard contacted me back promptly and was personable and sympathetic when communicating with me. He was helpful and walked me through everything answering all my questions promptly. I really appreciated his reassurance and was so relieved even during that initial interaction. Thank you so much Richard! Your kindness and help in walking me through this process made me feel like I can actually work my way through this at some point!
Reviewed Oct. 11, 2023
She was great, made the process easy and made everything very clear also had great response for any questions I had! She went through everything very carefully while explaining and asking to see if I needed anything to be clarified. Overall was just great from the introduction and each step we had to take to finish the process.
Reviewed Oct. 11, 2023
My representative explained the program in detail and explained the contract to me very clearly. He made the experience a lot easier for me since I was overwhelmed with the amount of debt and interest I was paying every month.. I was recommended by my sister and I would certainly recommend National Debt Relief to family and friends.
Reviewed Oct. 11, 2023
The person who got me signed up with NDR (DeWayne **) was very thorough and informational, explaining all of my options to me. He walked me through filling out all the forms, reiterating that I was making a commitment (to make a monthly deposit in lieu of paying my bills, to refer my creditors to NDR and to forward any legal forms sent to me to NDR upon receipt).
Reviewed Oct. 11, 2023
Williams ** was the only guy with NDR that I talked to when trying to decide if the debt relief program was right for me. Although I ultimately got approved for a home equity loan, I cannot thank him enough for his guidance. No pressure, no phone calls everyday like I had with some other companies. On our last call I told him what I had done and he even congratulated me on the decision I had made. And then gave me some more free advice. Believe me, I value his opinion and expertise. No doubt that National stands above all the rest and is the leader in debt relief services. This wasn't what I chose to do but someone else may need to. If anyone reading this has to do it I hope you talk to Williams. He is a class act and NDR will be my choice if I ever have to get debt relief. Thank you sir, you are the best.
Reviewed Oct. 11, 2023
I was very pleased with the program. Mr. ** took his time to explain everything to me. All the concerns that I had were cleared in about minutes. He was very professional and knows his job very well. There was no stones that were left upturned. Moreover, the coaching was very helpful; it helped me to understand why I am in the mess and what to do in the future to avoid it. This is a very good program and I will recommend it to anyone who find themself in a similar situation. Thus, overall the service was excellent.
Reviewed Oct. 11, 2023
Smooth process. They were able to create the solution that I was looking for. I am super happy that I can get the relief that I need without a huge hassle. Thank you again for speedy and professional services. The staff was kind and super informative. I am happy to know that I am in good hand with this debt relief solution.
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