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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • FProfessional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 39 Reviews 7235 - 7435
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 11, 2023

    Hi. Jon was so professional with the whole process. If I needed extra day to look it over he gave it and didn’t just call. It was a fast to get approved. Jon walked me through it the whole way. I would recommend using him if you can. National is great.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Oct. 11, 2023

    I'm so very happy I called, Tiffany was so wonderful to talk to and set up our consolidation loan. I would definitely tell people about this program. Were not even started and I'm happier than the one we were using. Can't wait to get started. It will help us out tremendously, thanks.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    I can’t express enough how simple the process was Drew worked with me for 2 days to make sure I understood everything from A to Z. I have never felt a weight lifted off my shoulders after working with Drew and I highly recommend anyone who feels they can’t feel the weight lifted off their shoulders get with National Debt Relief and if you’re fortunate to get connected with Drew he was very informative and helpful.

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    StaffBillingEase of Use

    Reviewed Oct. 10, 2023

    Most helpful and understanding. No judgment and worked with me to get to the payments I can afford. Very re-assuring. Really knows his job and his compassion was felt. The process was easy and the forms simple. The dashboard is user friendly and I love how you can see the work that is being done.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    I was very nervous and afraid. I now feel I'm doing the right thing to get out of this financial hole. The agent answered my questions and alleviated most of my fears. I feel more confident that I can be debt free by the time I am ready to retire.

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Oct. 10, 2023

    Mr ** was fantastic. I highly recommend! He was friendly, informative and timely. He explained everything thoroughly as I could expect from a top rank professional. It did not at all feel like I was on the phone for as long as we were. Which was wonderful. I can't wait to see what is going to come out of this relief program. I already feel a weight lifted off of me and it has only been a couple hours! I even bought the insurance to go along, that way I have extra security with all the support I already have! Thanks again. Best wishes Randy **

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Adam ** was the person who helped me and did a great job communicating the program. He walked me step by step to better understand the program. Highly recommend the program to anyone who needs help with debt. The details are communicated to better understand the program. Hoping I am able to get our debt resolved.

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Oct. 10, 2023

    I am in a financial hardship due to high cost of living and high interest on my Credit Cards. Then I searched for best company that will help me and I found the National Debt Relief. The program was explained to me in details from start to finish, no hidden charge and no out front fee. Thanks to Peter ** - Senior Certified Debt Specialist.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2023

    David ** went above and beyond to provide me with all the information I could ask for! He was fast, friendly, and very knowledgeable. He was kind and personable when going through the process. He was very comforting when assuring me they would take care of my situation and I couldn’t be happier!

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Diego was excellent and very helpful. Helped me get everything set up and explained everything to me step by step. Diego knows his business and was/is be knowledgeable. He was able to answer all my questions and concerns. It was a pleasure talking with him and he helped me every step of the way. Great job

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    Verified purchase
    TechStaff

    Reviewed Oct. 10, 2023

    You have the best Certified Debt Specialist, she clarified all my doubts, answered all my questions correctly and convinced me to enter your program. I really appreciate her help and hope to continue to count on her for help with my account in the future. The peace that her words gave me from the beginning were the same today at the end with the signing of the contract. Thanks everyone for your help

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    Verified purchase
    Customer ServiceSales & MarketingStaffFollow-Through

    Reviewed Oct. 10, 2023

    I was confused and didn’t know what to do. I saw the ad and decided to call. Tommy ** was very patient with me. He explained everything and answered my questions. This made me comfortable and decided to follow through with the plan. Thanks Tommy for giving me peace of mind!

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Leigh ** was so helpful and kind and set me on the right path. She was patient and answered all my questions. I look forward to starting the path she set me on. I had no idea National Debt Relief could be so helpful. Thank you Leigh. I can’t recommend her enough.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    Jonathan was very helpful and explained everything that I needed to know about my debt relief. I was told all about how the program works and what to expect from my creditors, I look forward to being debt free as soon as possible so that I can live my life without worry or stress

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    The agent I spoke with was very informative, friendly, and attentive to my situation. She answered all of my questions and made sure that I was not left confused. The application process was structured simply in a way I was able to complete it in a short amount of time without adding more stress on me.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2023

    I had the best experience with this whole situation. I feel much better now knowing that everything is going to be ok. I saved over 8,000 dollars. All I have to do is make sure the funds are available in my account and National will take care of the rest. So awesome!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2023

    When I called for help with my debt, Bradley H. was very polite and patient with me. The overall experience was very nice. He was so polite no matter how many questions I had. Such amazing service! Would recommend a friend for sure. This was probably one of the best decisions I have made considering my debt.

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    Verified purchase

    Reviewed Oct. 10, 2023

    Drew was so warm and reassuring. He walked me through the process step by step and didn’t make me feel more embarrassed than I already felt about being in this situation. He made me feel like there’s hope. Something that’s been missing for a while. I’m so glad to have started this process! Thanks, Drew!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2023

    Amy was very professional,

    Patience and knowledgeable. I’m very glad that I called. I’m very satisfied with the way I was treated and the information I was given was clear and concise. I would recommend your services to anyone that was in need of financial assistance. Your service is very well organized.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2023

    The (Agent) Ms **..was kind courteous patient informative. She helped & guided me how to use my email for the application process. She kept in touch with me through emails & phone calls. She always asked if I understood the information & did I have questions. She went over everything to be sure that all my information was correct. She gave me the phone number for The Client Success Team.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 9, 2023

    My representative Tara was kind, knowledgeable and made me feel confident throughout the entire process that I was in good hands. She explained everything in a way that made sense. She was patient. After feeling so much anxiety about all of this credit card debt, it was a relief to feel so calm after her help.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 9, 2023

    I was surprised by how quickly I received a response from the National Dept.,the agent confirmed that had reached the right person. He followed everything we discussed with written confirmation. I tend to be slow with using my computer. Mike, the agent, was very patient with me until I reached the end of the process. I greatly appreciated his willingness to help with the process.

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2023

    I cannot express how grateful I am to have had the privilege of working with Michael ** from National Debt Relief. His expertise, compassion, and dedication have made a remarkable difference in my financial journey. I wholeheartedly recommend Michael and National Debt Relief to anyone seeking professional and effective debt management solutions.

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2023

    Trying to change and improve your financial situation and get on a path to financial stability can be hard. NDR staff made the process digestible and straightforward. Given it can be a long journey, their program provides the support to keep you on track. Making the decision to manage your financial decisions better and taking the steps towards stability is key, as is having a partner like NDR to see you through the process.

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2023

    The woman I worked with was wonderful. Given what is going on in my life she did not make me feel embarrassed at all, was very supportive and kind. She was thorough and knowledgeable. During the hour-long conversation, she kept me apprised of everything going on all along. I don't know how I would have managed the amount of debt I was in and I feel so much better now.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2023

    They were very helpful. They went over everything. Explained very good. I will recommend friends and family.. I am very happy with the experience. Can’t wait to start the credit and stress free journey. Wouldn’t thought any other way. Looking forward every step of it.. Hopefully to the the very end I will not regret my decision. Hopefully I can do what I couldn’t do before all this. Thank you guys for helping me..

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    Verified purchase
    TechStaff

    Reviewed Oct. 8, 2023

    Christal ** was very helpful and efficient in getting our contract submitted to the team. We are excited about getting started soon with this program. Looking forward to positive results. We are grateful to National Debt Relief. I'm glad that I can depend on the team by contacting them Monday to change my withdrawal from my bank account until November 3rd or 4th. Because of unexpected financial reasons this month of October. This will help give us a better financial cushion also moving forward.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 8, 2023

    I tried paying off my credit cards on my own but was getting nowhere. Carlos walked me through the whole process and explained everything to me so I could understand what the program was. Joining this program was the best decision I've made. Knowing I will be out of debt is a weight off my shoulders.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2023

    My experience has been amazing. It is scary to think to get relief but National Debt Relief help understand the process and I how I could get out of debt in a certain amount of time. You will get a well organized chart of all the debt you owe which you can see for yourself.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2023

    I had Ms. Tashana ** as my NDR rep handling my case as a first time relief applicant. She was knowledgeable professional and patient when communicating with me and my wife. She made sure we understood everything step by step. As I we're concerned she handled the task to help us very well from start to finish. Definitely will be recommending to anyone who needs help.

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    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Oct. 8, 2023

    Frank was professional, knowledgeable, and patient. I appreciate his service. He asked multiple times if I had questions and took the time to answer with detailed explanations. I would recommend Frank as well as this company. The process is fairly quick and very easy. I am looking forward to this journey of becoming debt free.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 8, 2023

    I feel this is the best avenue for my situation. The process did take a little time, but I feel it will be worth it in the long run for me at this time. I feel it will prevent a bankruptcy in the future. I will be able to plan monthly expenses in an efficient manner to prevent any future shortfalls. Hopefully, the hard times will get better with this much needed help relief. I would recommend this to anyone.

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    Verified purchase
    PriceStaffBilling

    Reviewed Oct. 8, 2023

    Orlando was very helpful and explained everything in detail and answered all my questions. The way the program is structured will definitely help me get out of debt. The payments are very affordable and and being able to pay extra should really be helpful. I know that I will be able to achieve my goals and start over again and not get in debt again.

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    Verified purchase

    Reviewed Oct. 8, 2023

    Looking forward to a opportunity to succeed and build character. Excited to meet new people and go above and beyond and see how far my abilities can be taken. I hope that the people I meet enjoy me as much as I look forward to enjoying them. I look forward to reducing my debt and getting the chance to start over new.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2023

    National Debt Relief is the best program out there with excellent customer service from Nicole **. The program will help me get out of debt soon and allow me to recuperate cash flow. Thank you National Debt Relief to help me through difficult times. Absolutely recommendable to friends and family going through difficult times.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2023

    My experience with the Representative was more than exceptional, Mrs. ** made me feel comfortable. My ears were open to hearing all that needed to be said. I was crying tears of joy … Me feeling that finally the help I need and needed with a plus…. I am just getting started and already feeling relieved and I know that this program will work for me. I am confident that I will do my part…. Thanking God and Mrs. **….

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    Verified purchase
    Customer ServiceTech

    Reviewed Oct. 8, 2023

    This was great as for sign up so far. Customer service always reached out when promised and contract was read as both of us were going through it. I like being able to have contact with the same person throughout the process and was given the direct phone and email in case there were any questions in the future.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Unfortunately, Life happens, the inevitable happens.. Unfortunately I was getting close to where I was once before. Debt relief always calms my fears and comes to the rescue. They have helped me settle debt that no matter how much I try to pay, it will NOT go down.... I thank God for National Debt Relief and their sweet understanding, hard working workers. I have recommended this program to 2 of my friends who currently are enrolled and they are helping them settle debt that they too have had trouble with. They always remind me how grateful they are for this company as well. This company goes above and beyond their customers. I have never seen any other program do what they do! National Debt Relief, y’all are amazing. THANK YOU!!!!

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Ej was extremely helpful and was very professional. He explained everything perfectly.. I would highly recommend your program to all my family and friends... Ej was very patient with me and helped me with the utmost respectful and professional way so I could understand the process. I am very excited and so looking forward in becoming debt free. Thanks so very much.

    Sincerely, Kim **.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Working with Christine ** was an absolute joy. She was genuine, personable, compassionate, thorough and displayed an authentic care for my situation. I Could not have asked for a better experience. She puts any concerns I may have had at ease via her own personal experience. If this company has the same kind of integrity, character and values as Christine, I would recommend it to anyone.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Jay ** is the expert that contacted me and can I just say how amazing he was. I felt so overcome with debt and he helped me and assured me that NDR was going to help me. When all was said and done I felt this weight fall off my shoulders. Jay ** is amazing.

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    Verified purchase
    Customer Service

    Reviewed Oct. 7, 2023

    I spoke with Tyrehk ** today. I have been in the customer service industry for over 12yrs and I appreciate his demeanor. Because of his intentional communication and accuracy in completing the steps needed in changing the trajectory of my financial life. I'm convinced I am on the right path to a debt free life. Thank you!

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Andres did an amazing job helping me and going step by step with the process of my debt. He is very generous and I recommend him to anyone. I am very grateful for the help I will be receiving in order to help my debts. I have faith in NDR & I'm excited to begin this journey to become debt free.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    I was very informed throughout the whole process. With all the information that was put out, I felt very comfortable by the end of the process. I literally had no questions at the end. Virtually painless process!!! Sam was amazing and left me no doubt I was making the right decision. I would recommend if anyone was in my same situation this debt relief program. Life happens and with programs like this, it could turn your life around.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    It was a good experience to talk to the representative. She was very hopeful and very good explaining things to me to make the process go smoothly. Very good at explaining things the process. Everything went good. Got me through the process and found me the right choice to make to relieve my debt.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 7, 2023

    I am happy with the professional and affordable option that I was provided by Michael and the other team members at National Debt Relief. He explained in accurate detail what I could expect and what my responsibilities were and how I might benefit from the program and manage it to resolve my debts.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2023

    Truly I had the most wonderful experience with my Debt Relief Counselor. He was very patient and could not have explained everything to me better. I now feel like I have control over my debt instead of drowning in embarrassment over it. I wish I could have signed up sooner. THANKS.

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    Price

    Reviewed Oct. 7, 2023

    Listened carefully about my financial situation and found great solution. I'm so excited to be able to finally be in charge of my life. Thank you. Kourtney was wonderful. Know I will succeed. I would tell anyone that has tried everything themselves to not do it alone. This program will work. Feel a great feeling of calm which I haven't feeling 3 years

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 7, 2023

    Everyone was very professional and courteous. Always helpful and explained details and patient during the entire process and communication very good through emails and phone calls. Consistent helpful and diligent in delivery of service and respectful. Trained and knowledgeable in giving explanations and guidance throughout the entire process for debt settlement and continual follows up.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 7, 2023

    Joseph ** was the rep that handled my case. Very professional, efficient and reassuring. At first I didn't quite feel comfortable giving personal information over the phone....I've heard of so many scams. By the end of the call, I felt confident I had made the right decision. Would highly recommend.

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    Customer ServiceTechStaff

    Reviewed Oct. 6, 2023

    Mr. Borris **, was very helping and explaining the process of consolidating my debt. He also was very helpful in explaining the two options to help me with my debt. He also gave me his phone number and extension if I had any problems. I am grateful for him taking his time and being patient with me while I navigate my emails. At the end of the call, he also went over the whole contract again to make sure I understood the process.

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    Verified purchase
    Staff

    Reviewed Oct. 6, 2023

    The agent was very thorough and friendly. Explained everything to me of how the program works in a way I understood. I am very blessed even more. Due to this program I will be able to live easier. The weight of the world has been lifted and I am rejoicing in the name of JESUS AND GOD ALMIGHTY MY HEAVENLY FATHER. PRAISE THE LORD THAT THERE WILL BE RELIEF FOR ME AND MY MOM.

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    Staff

    Reviewed Oct. 6, 2023

    The journey to becoming debt free was really smooth and reassuring. Thanks. I’m large part to my debt specialist. Tina ** was very helpful in the whole process and provided clear and insightful information on everything. I look forward to working with National Debt Relief, and can’t thank them enough for the help that they are providing.

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    Staff

    Reviewed Oct. 6, 2023

    This was a surprising enjoyable experience. The man who helped me was very personable and yet knowledgeable. Every question I had was answered and it was all done in a timely manner. All in all I was very impressed and I would definitely refer a friend or family to this program.

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    Customer Service

    Reviewed Oct. 6, 2023

    I was freaking out thinking I’d have to sell a kidney on the black market when it came to my finances. This program has given me hope that I can breathe again! Thank you for the relief! I hope more people find a solution like I did so they don’t have to be stressed out over something so fixable.

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    Staff

    Reviewed Oct. 6, 2023

    Miss ** was very professional. It was a pleasure doing business with her. She knows her job very well. Nothing more to say. You have a very good representation of your company in Ms. **. From 1 to 10 she is a 10. I will tell my friends and family about NDR.

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    Customer ServiceStaffRates

    Reviewed Oct. 6, 2023

    Very informative, polite and helpful. I recommend Andre to be your correspondent for your way to resolve your debt consolidations. He made the process very easy and interesting plus I was indecisive about the program and he gave me options on whether I could do it now or call back. Hours confidence made the decision easy for me. Thank you Andre…

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    Staff

    Reviewed Oct. 6, 2023

    Excellent, thank you so much Monique. You answered all of my questions I had and a bit more. I look forward to seeing how this goes. Now I can move on in life. Once again thank you so much for your help. I will recommend you guys to my family and friends that needs help with their credit.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 6, 2023

    Veronica was a pleasure to work with. She was very kind and thorough and answered all my questions. One of the kindest most pleasant customer service reps I have ever dealt with! It was a fast friendly process! Made me feel like I was doing the right thing and never talked down to me.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 6, 2023

    Juan was quick to respond to my inquiry and answered all of my questions. He was patient and kind while helping me understand the process and get me started. At the end of the process I felt knowledgeable and informed of every step. I never felt pressured to do any particular option or any pressure to pursue the service.

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    StaffBilling

    Reviewed Oct. 6, 2023

    A weight was lifted off my shoulders. Jimmy was very thorough. He answered all of my questions regardless of my confusion (I'm sure I sounded stupid at times). Thank you National Debt Relief for simply existing. I was literally "cutting and fixing" week after week trying to not fall behind on my many payments. All of my debt was unavoidable because of faulty wiring in my home creating a fire hazard.

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    Staff

    Reviewed Oct. 6, 2023

    Thank you for your help, this is the first time that I am using your services and now I hope to have great results of this - business that I did today. It was done on a very professional way and Mr. Maynor **, he was very clear and professional to explain me on detail all the matter of the case. Thank you very much. Of course my referrals on the way also. Thank you again.

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    Staff

    Reviewed Oct. 6, 2023

    Daniel made me feel completely at ease with the whole process. He walked me through it step by step and was very relatable. Not just a good for you guys but one of the best reps I've dealt for any company. Phenomenal experience all the way around. I'm sure that anyone else that has had the pleasure of working with him would have the same to say.

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    Staff

    Reviewed Oct. 6, 2023

    Worked with Xavier and he did a fantastic job explaining my options and helping me choose what would work best for me and my family. I would 100% recommend to any friends or family in need of assistance. I'm looking forward to the time where I'm debt free and able to finally buy a house.

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    Staff

    Reviewed Oct. 6, 2023

    Riley was very helpful and kind when explaining the program to me and my different options. He made sure I understood everything and that the process ran smoothly. Riley checked all my options and made sure he found the best one for me. I highly recommend National Debt Relief for anyone struggling to pay off debt.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 6, 2023

    Danny was a big help and very informative during the process of my credit card debt relief. Very easy to talk to and all my questions were answered. Would recommend anyone to contact NDR to be put on a road to debt freedom. Danny was also very understanding of my needs. The process is quick and easy. Thanks Danny for all your help.

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    Customer ServicePriceStaffBillingRates

    Reviewed Oct. 6, 2023

    I used a company a couple of years ago but I wasn't as educated as I am now. I left that company and chose to let me credit card debt get charged off. Because of my current job, that was not an option. I was given the name of National Debt Relief. I began researching them. I didn't believe the comments I was seeing so when I called them, I was ready. Tommy ** was my customer service rep. He was very patient, answered all of my questions, and reminded me how the process works. In the end, I was very satisfied with Tommy's professionalism and his energy. It's one thing when a company provides a good product. It's a bonus when you get EXCELLENT customer service!! I would recommend NDR to anyone in search of an A+ rated business and great customer service! Thank you Tommy & thank you NDR!!

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    Staff

    Reviewed Oct. 5, 2023

    Mr. Allen ** was very helpful and very patient with me. I don't do very well with computers and he walked me through everything I needed to do. We were approved for the program, which will help us get back on track. We are looking forward to working with the National Debt Program.

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    Staff

    Reviewed Oct. 5, 2023

    I was overwhelmed with my debt load. Fixed income on SS dooms you to failure. National Debt Relief found a way for me. I never felt better in a long time. It gives me confidence that I can achieve a balance in my life. They were so caring and showed empathy in my situation. I wish I notified NDR sooner.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2023

    Mr. Jeremy ** at National Debt Relief was very courteous and respectful and took the time to explain everything thoroughly. He took the time to get to know a little bit about me and related and understood my situation. He was very helpful. I would recommend anybody who's struggling with debt to give them a call.

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    PriceStaff

    Reviewed Oct. 5, 2023

    I had the best experience with Jeff. He was patient and helpful. He explained everything to me. He also asked the questions which assured me he knew what he was doing. I would recommend NDR to anyone. I am please with the outcome because it was very affordable. Thank you for everything!!

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    Staff

    Reviewed Oct. 5, 2023

    Yes, he was a very nice, kind person. Really help me out. Extremely good. She helped me get copies of everything that I needed to get for her to get everything accomplished for me to get help from this company. We even talked about our pets and that was very nice. We exchange pictures into our conversation.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 5, 2023

    I was searching for funds and loan information for future reference should a negative occurrence should happen. NDR AmOne contacted me, and it was quite an enlightening experience. I appreciate the customer service and concern of my inquiry. I am glad to have had the opportunity to be considered in the offer and acceptance of the program, of which shall help to ensure a positive financial future in conquering my issue. Thank you to the representatives for your kind patience and knowledgeable support.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2023

    Deja was very knowledgeable and helped me step through the entire process answering my questions along the way. I had done quite a bit of research prior to reaching out but was comforted that I was making the best decision for me after talking through everything with Deja. Deja stayed on the phone with me for quite a while, answering my questions along the way -- never losing patience and remaining extremely helpful while I walked through the process.

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2023

    Great experience. Johnathan ** was great, answered all questions. Johnathan helped through all pages and explained everything well. Products included are great to help educate on finances if needed to make better decisions. Would recommend service to friends and family members in need of assistance. Fast process to get through a already stressful situation.

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    Punctuality & Speed

    Reviewed Oct. 5, 2023

    I signed up 4 Oct 2023 with Danmary. She was very efficient and answered all my questions, even when I butted into her recital. My only suggestion would be that they not talk quite so fast!!! Some of us oldtimers have a hard time with that!! Otherwise, it was a good experience.

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    Staff

    Reviewed Oct. 5, 2023

    All aspects were Excellent. Gabriell ** was very nice, professional, friendly and patient. He went thru all details and did so as so I understood it. Can't thank him and your company enough for helping me up and out of this situation. Am truly looking forward to being debt free very soon. With all that I am,, Thank You. Steve

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2023

    When I was going through the process to get enrolled in the program, I talked with Jason **. He explained everything perfectly, he answered all my questions thoroughly and my experience was exactly what I was looking for. He got me through the process quickly and efficiently and helped me find the best program fit for my situation. I would recommend National Debt Relief to anyone!

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    Staff

    Reviewed Oct. 5, 2023

    I was very pleased the service was great. All my questions was answered and explained fully. I would recommend this service to anyone in a similar situation. Franklin took his time and explained everything to me. He was very understanding when I started to get impatient. Franklin helped me to relax so that I could continue.

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    Staff

    Reviewed Oct. 5, 2023

    ABSOLUTELY EXCELLENT EXPERIENCE! Wyatt was very patient! He explained things until you understood. I was a go between the client and Wyatt. I had to understand in order to explain to the client. It took extra time. It was clearly discerned Wyatt really wanted to help. Very helpful this service is! Based on logic, reasoning, and care. THANK YOU, THANK YOU, THANK YOU!!!! I’m going to let others become aware of NDR!

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    StaffBilling

    Reviewed Oct. 5, 2023

    Lori helped me understand as best as she possibly could, went through all my debts and helped me minimize them into one bill and was very eager to help me in the best way she possibly could. Now I’m on my way to financial freedom. Wouldn’t have been possible without her. Thanks again.

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    Customer Service

    Reviewed Oct. 5, 2023

    Great customer service, and very clear and efficient when explaining the program to me. I look forward to completing the program and becoming financially free and never put myself in this situation. Again, thank you so much.

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    Staff

    Reviewed Oct. 5, 2023

    The professional expert was knowledgeable, trusting and very patient with me and stayed with me from beginning to end. He was very impressive. I would recommend him to all my family and friends! It is very rare to be secure with a person who I've never met but he's an asset to your company.. Thank you for the pleasant I had.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2023

    Nicole was amazing, professional, compassionate and concise. She was kind, listened and advised. The process was relatively easy, the documents were easily accessible, and the overview of the service was detailed. I had hoped to avoid this, but life does happen and you need to respond and NDR was there for me and I am most appreciative.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2023

    Customer service representative was nice and respectful and went out of their way to be helpful and considerate. Due to unfortunate times we were drowning and they stepped up and helped us to start a journey to one day be debt free. Thank you National Debt for giving us a light at the end of the tunnel.

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    Customer ServiceSales & Marketing

    Reviewed Oct. 4, 2023

    At first, I just wanted to inquire about the program and called the number given, and felt a little but lukewarm because I was scared it might be a scam, but when Mr. **’ explained the mechanics, I was so happy and felt relieved with his expertise in delivering the program and ended up enrolling. I would recommend same to my friends.

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    Staff

    Reviewed Oct. 4, 2023

    Ms. ** was the best person for my situation. She was knowledgeable. She was kind, pleasant and recommended. I would definitely recommend her to my colleagues and my coworkers and friends and family. I really appreciate Miss ** for helping my family and to move on to a better world. Thank you for the opportunity and God bless.

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    Staff

    Reviewed Oct. 4, 2023

    Noah ** was great! He went out of his way to explain everything to me. He is very knowledgeable, patient, and answered all of my questions without hesitation. I felt very comfortable working with him. I couldn't have asked for a better person to help me. You have one GREAT employee working for National Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2023

    David ** was helpful and got me the information I needed quickly. He answered all my questions, explained all my options, and helped me select the program that would work best for me. I was really nervous about reaching out for help/support/information, but I’m glad I did. I would definitely recommend this program to others who are facing financial hardship and don’t know what to do.

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    Staff

    Reviewed Oct. 4, 2023

    Juan A. Was well-mannered and his customers' service skills were nonetheless the best, I've experience. Seems to enjoy what he does, how he does it.. And far most, was excited about helping us through, start the finish. I'd would also have to say, this is the first step to getting our debt resolved with this relief program. Excited to move forward with this.

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    Staff

    Reviewed Oct. 4, 2023

    Drue ** was very personable, energetic and thorough. She made a difficult situation and decision feel much less grave and troubling. Drue was encouraging without being too pushy, even though her objective was obviously to sign me up. She was patient, warm and clearly knowledgeable and made the case intelligently. I was unsure at first, but talking with her made me take the leap.

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    StaffBilling

    Reviewed Oct. 4, 2023

    Veronica was so sweet and understanding. She helped me feel better about not being able to make my credit card payments. I'm so grateful for this program and its ease in being accepted. I was really getting overwhelmed with how I was going to be able to get back on track.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2023

    Marcus was prompt, knowledgeable, friendly and empathetic to my situation. I felt heard and was offered the best services for my situation. I feel so much relief and hopeful going into this program. I've been struggling for so long and now there's light at the end of this. Marcus made sure I was confident and understood each step into the process.

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    Staff

    Reviewed Oct. 4, 2023

    My agent Shane T. was amazing. I was super nervous going into this process. But he put all my concerns at ease. He was super kind and understanding of my situation. He was patient answering all my questions. Reassure me that I was making the right choice in becoming debt free! He was wonderful and made everything so easygoing. I can’t praise him enough.

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    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2023

    Christine, the lady who attended me was very helpful, diligent, and professional. Great experience overall. I will highly recommend to anyone in need of help with their credit. The process was so fast and quite easy. National Debt Relief got in touch with me right away, Christine took it from there and truly came through for me.

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    Staff

    Reviewed Oct. 4, 2023

    They were very helpful and verbal every step of the process. Answered any and every question I had. Definitely didn't make me feel like it was a stupid question even if I felt it was. Really happy with how I was treated feeling like I was talking to a friend. Would definitely recommend to family and friends.

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    Staff

    Reviewed Oct. 4, 2023

    Danielle ** was so knowledgeable and so very helpful! She was so nice and had more patience than ever expected of anyone! I was so pleased that I qualified for the Debt Relief program and can see a bright light into my future and getting out of debt. I am so very thankful!

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    Customer ServiceStaffBilling

    Reviewed Oct. 3, 2023

    Excellent customer service by Yasmeen! She made the experience easy with her knowledge and courtesy toward my financial goals. Best customer service experience in years. Explained each step of the process and made navigating through the documents a breeze. Would highly recommend NDR to anyone wanting to beat financial issues with credit cards.

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    Staff

    Reviewed Oct. 3, 2023

    Our experience was excellent. Our agent can only be described as kind, knowledgeable and patient. He led us the whole way through the process and we felt like we were taking a huge step in the right direction. In fact a huge burden was lifted just knowing we initiated a positive start.

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    Staff

    Reviewed Oct. 3, 2023

    Tiffany was exceptional with the help she provided to me. Tiffany deserves a raise, I would recommend her very very much. I felt such a relief after our interaction. I will recommed this to anyone that needs help. There needs to be more companies like yours and people like Tiffany ** to help people feel relief.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2023

    From my first communication and completing the process, I received excellent service. It was a great relief to receive the help. I should have done this months ago. I highly recommend this company. Each person I spoke with was knowledgeable and made sure I was satisfied. Each step was explained so I understood.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 3, 2023

    I needed help and this program is helping to get my debts consolidated for a single payment to get me out of debt at a time of unemployment for me. The representative was knowledgeable and polite. I would suggest this solution before ever filing for bankruptcy. It dropped my payments to 50% of what they were previously and the process took less than hour working with the representative who was prompt in helping me and also calling me back so I could gather documents.

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    Staff

    Reviewed Oct. 3, 2023

    My experience with Mike was very pleasant and understanding. He explained everything thoroughly and was not pushy or arrogant. He made me feel comfortable while going through the initial process. He was very kind and considerate. I will recommend him to my friends and family alike. Just great experience overall!

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    Customer ServiceStaff

    Reviewed Oct. 3, 2023

    My experience was great. Professional, patient and thorough. I learned important facts and I’m walking away with some peace of mind when it comes to my debt.. Very glad I contacted NDR. This was a wake up call and very educational for me. Hope I can get out of debt in the not to far future.

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    Staff

    Reviewed Oct. 3, 2023

    Karl ** was very patient with me. He answered all my questions. He was easy to understand. I also asked many questions, he was knowledgeable and able to help with everything I needed. I’m now able to access my account with ease, I also understand how it will work. Thank you, Karl.

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    Staff

    Reviewed Oct. 3, 2023

    I was somewhat leery and I had a lot of questions about the program which were answered before I decided to enroll. I felt at ease with my consumer representative. I was assured that he would guide me through my enrollment process and be there for me should I have any additional questions or concerns which really put my mind at ease.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2023

    My advocate was amazing. I was very nervous. She was very precise and confident in her product. This made me less anxious. Debt is humbling. Having a service like this available makes it less scary. My customer care was outstanding. The process took a while to complete via phone, but my advocate went into great length about the program.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2023

    He was very knowledgeable about his job and walked me through everything. It was the best experience I had talking to anyone. He was very patient and gave me a heads up when he was available and when he was not. He always returned my calls when he said and kept to his word which is not seen very much. I was skeptical but Andrew talked me through it.

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    StaffHonesty & Transparency

    Reviewed Oct. 3, 2023

    Daniel ** was a HUGE help getting me through the paperwork and application process. We reviewed options and everything was explained in great detail. I am excited to be debt free at the end of this. Thank you Daniel for your help and reassurance. You were great and when I asked the “would you do this program yourself” your honesty and heartfelt answer blew me away!

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2023

    Dina helped with my application and I wouldn't want to have it any other way! Best person for the job. Answered all my questions and was super clear on everything. Now I'm on my way to financial freedom because of her. The process was quick and not confusing. I was confused at first when I first applied but now all my questions are answered.

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    Staff

    Reviewed Oct. 2, 2023

    Robert was professional, knowledgeable and thorough. He answered questions and clearly was able to make the client comfortable. I would recommend your services and program. He is definitely an asset to NDR. Consolidation is not an easy decision to make. I am glad it is done and behind me.

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    Staff

    Reviewed Oct. 2, 2023

    Everyone has been very supportive and helpful in handling my case, I’m very thankful for that, they make it an easy process, they made sure all of my questions and concerns were taken care of. I will most definitely pass the word of how Debt Relief has helped me along the way. I truly appreciate your service.

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    Customer ServiceStaffBilling

    Reviewed Oct. 2, 2023

    When I applied for the debt relief account, it was simple and non-confusing. The agent I spoke with, was very knowledgeable about the plan. His assistant was greatly appreciated. His name was Zachary ** and the other I spoke with was Alex. They instructed me about the phone numbers I should call, if I don't have the funds in my account. I need to call about 5 business days before the payment is due. Zachary explain, what will happen next if I miss a payment.

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    Staff

    Reviewed Oct. 2, 2023

    After a painstaking three weeks of back and forth due to family obligations my intake specialist proved to be quite patient, and best of all super understanding. I was able to move forward with confidence after many questions about the process and setting expectations. The professionalism exhibited by National Debt Relief staffing was tremendous and helped get me through the application process.

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    National Debt Relief
    Response from National Debt Relief

    Hi Joshua,

    Thank you for taking the time to share your experience. We are proud to hear about the professionalism our representatives showed you and are thankful for you choosing National Debt Relief for your debt relief journey.

    Sincerely,

    National Debt Relief

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    StaffHonesty & Transparency

    Reviewed Oct. 1, 2023

    I actually had a very good experience with my advisor Brian. I never felt judged. I got the impression he was telling the truth. Everything was explained and I was very comfortable with the process. I just hope this works and gets rid of our debt! I talked with 3 other companies and Brian was the only one that I felt was honest and helpful. I would recommend to anyone having difficulties with their debt! Thanks Brian!!

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    StaffBilling

    Reviewed Oct. 1, 2023

    Mr. ** was very helpful and calmed me down because I was upset. I really caught him off guard, and he was still really nice to me and helped me feel better about my situation. He very patiently explained everything to me when I didn’t understand. It was a good experience, also I’m now getting better services than I was at the other company I was using and it’s a lower monthly payment.

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    National Debt Relief
    Response from National Debt Relief

    Hi Rachel,

    We are happy to hear about your excellent experience with our client success team! We are grateful to have the opportunity to guide you toward financial freedom.

    Thank you for choosing National Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2023

    I can’t wait to pay off debt. Logan was great and super helpful, he made the process super easy and he set me up quick and I can’t wait for a great financial future and the reward of a higher credit score! I want to buy a house in the future and this will make that so much easier.

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    Staff

    Reviewed Oct. 1, 2023

    Chris, was very knowledgeable, patient, encouraging and thoughtful about how he delivered information. He didn’t judge or make me feel embarrassed about my finances. He went through everything thoroughly and I felt very informed. He gave me all the options and assisted me with understanding the best choice for my circumstance.

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    Staff

    Reviewed Oct. 1, 2023

    Justice was very helpful to my needs and I appreciate him so much. I did not want I was going to do. I was in so much debt but now I can breathe. Now I know everything is going to be just fine. If it was not for my friend I would not have heard about this company but the young man that help me was so great. He walk me through everything. Thank you so much mr. Justice.

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    Staff

    Reviewed Oct. 1, 2023

    The agent Steven ** who was helping me was very informative and showed he cared about my situation. He went over all details with me thoroughly and made sure I understood everything he was saying and explained everything a second time before I signed. Would recommend my friends and family to request for him if they ever needed it.

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    PriceStaff

    Reviewed Oct. 1, 2023

    Great experience. Nice help. Great result. I will definitely recommend this program to a responsible friend. I will also have better mental health because of this program. This is great. I'm relieved! Will make my life better. More money for me to spend while going at my dept. Like to have more money and time.

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    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2023

    Agent was helpful and worked quickly and efficiently to assist my wife and I coming up with a plan. He was knowledgeable about the plan we needed. We are hopeful to be debt free in no time. I look forward to referring this company and agent in particular to friends and family if need be.

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    Staff

    Reviewed Oct. 1, 2023

    I am so glad I reached out and took the steps to getting back on track with my financial struggles. I feel like I was in over my head and couldn’t get out. I was guided to a few different ideas and chose the way out I think will be the most beneficial for my situation and help me all around reach my goals, Cara is a very informative, helpful person and I am so grateful to be able to have her by my side throughout this whole process. I am so confident this is going to be successful.

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    Reviewed Oct. 1, 2023

    Super experience with Ron who explained everything professionally and made me feel at home with all the forms and things. In the future would recommend him to anyone in my position. Was active with all my problems and solved all with expertise. Look forward to visiting with him to solve any problems I may have.

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    StaffBilling

    Reviewed Sept. 30, 2023

    Roman helped me with the whole transaction. He was patient with me and answered any question that I had. I’m excited about getting out of credit card debt. The process of getting started was not difficult at all. I would definitely recommend this to anyone who is in the same situation I’m in. I just wish I would have done this process sooner.

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    Staff

    Reviewed Sept. 30, 2023

    This was a great decision for me. National Debt Relief lives up to their name. Mark was wonderful to work with. He was patient and respectful. He answered all the questions I had and made a stressful experience much more pleasant than I had expected. I appreciate your help very much.

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    National Debt Relief
    Response from National Debt Relief

    Hi Cheryl,

    Thank you for taking the time to give recognition to Mark! Client success if very important to us and we are proud to hear your feedback. Please always feel free to give us a call with any questions that may pop up.

    Thank you for choosing National Debt Relief!

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    Customer Service

    Reviewed Sept. 30, 2023

    When I filled out my information I did not expect a call within 10 minutes. But I got one and spoke to a wonderful person who understood what I was going through and reassured me I was doing the right thing. I was scared to death to try this but she made it a great and easy experience and did everything she could to get me the best deal that will get me out of debt. Can’t recommend this enough if you think you’re drowning in debt with no other choices. Give this a try.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2023

    The agent was knowledgeable and provided specific details about the program. He consistently did a pause check to make sure that I understood what was being discussed and if I had any questions. We spent over an hour on the phone and I felt a sense of relief after speaking with Amir and enrolling into the program.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2023

    Nicole ** was helpful and patient getting me signed up. She’d respond promptly to email, and was easy to get up with on the phone. The amount of information was somewhat overwhelming to absorb at once, but if the NDR team is half as helpful as Nicole, I’m hopeful to get through this! Thanks.

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    Staff

    Reviewed Sept. 30, 2023

    The representative was very helpful and helped me really see how much help I needed. She made sure I understood the process and assured me she would be there every step of the way. She was very empathetic and understanding about my situation and provided the best option to help me get back on my feet.

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    Reviewed Sept. 30, 2023

    Unfortunately I can remember the name. But he was extremely respectful and committed with us. He explained that everything with compassion and respect. Very communicative! I wish everyone could have the opportunity to work with him! Thank you and thank you for your time and support! Let’s start this journey!

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    Customer ServiceRefunds & Payouts

    Reviewed Sept. 30, 2023

    When I say OMG, he is the best! I didn’t felt pushed into anything! He went over what others may offer and the consequences, what some of them I never even thought about! I called him explaining my situation and that I want to continue paying my debt! We came up with the best solution and do I tell you, it removed so much stress from me already! Thank you so much for making my financial stress go away and in less then 5 years I will be debt free! Yeah debt free yay.

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    Staff

    Reviewed Sept. 30, 2023

    Mark was very helpful and articulate. He was also very patient with me, and answering all of my questions. He explained every detail of this process and made me feel very comfortable in this process. This program has put my mind at ease about my financial difficulties. Thank You All.

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    PriceStaff

    Reviewed Sept. 30, 2023

    Having recently faced a very huge financial setback, I reached out to NDR. Steve was extremely helpful and understanding and made the onboarding process easy. Hopefully, this will be the best decision I’ve made in getting my financial situation back in order due to extreme hardship. They’ve made it more affordable for me to catch up and they will take care of everything.

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    Reviewed Sept. 30, 2023

    This program will allow me to get my financial status in order. I look forward to this challenge! Thank you for the opportunity to give me some peace and less stress in my life. I will sleep better tonight. The best experience and outcome for me. Thank you. I am looking forward to this challenge.

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    Staff

    Reviewed Sept. 30, 2023

    Got more detailed information from John about your program than other companies. I'm very impressed. Looking forward to the reduction on my accounts. This should help me get a better grip on my and my wife account. I know this is a time consuming process and we will have to have patients with the process. I have been put into a situation with a scamer filling my head with prizes and money. I have learned my lesson and will do better with my finances.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2023

    The agent that worked with me was amazing! Personable, professional and compassionate. Although I just got started in this process, I am so happy that I made the call. I can finally see an end in sight to this financial mess that I got myself into. The process was easy to understand and easy to follow. Basically, they take care of everything for you.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2023

    Working with Angel was a breeze and very comforting. I had been avoiding phone calls from NDR for WEEKS! I was ashamed, embarrassed, and just wanted to keep my head buried in the sand. I do the ostrich thing well!!! But I finally answered! Now I’m on my path to recovery! In two years I’ve transformed my health by losing 79 pounds, I’ve improved my mental health, and redefined my spiritual awareness as well. I feel like my finances were my last frontier and now I feel it’s possible to overcome that too!!! Thank you Angel for your compassion and understanding!

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    Sales & MarketingPriceBilling

    Reviewed Sept. 30, 2023

    Caleb, was awesome, I was very nervous about this situation, I knew that I needed to do something. The credit cards and hospital bills were causing me mental health and trouble sleeping at night. Caleb treated me with such respect. He explained every step and he managed to make me feel safe, and he treated me like I was his mom. You need to clone caleb, I was in sales so I have the background to tell you that this guy needs a raise. A big one. He is worth his weight in gold. Thanks.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 30, 2023

    I’ve found National Debt Relief information through TikTok. I’m in a position that I’m desperate and exhausted where to find help about my credit card. I’m always in doubt because there’s a lot of scammer out there. But I took the risk and called and I have no regrets. The agent are so helpful and kind, he made me feel so secure. He explained thoroughly and answer all my questions. Now I can sleep better knowing I’m able to pay my debt. I’m so grateful of how my debt got consolidated and I pay lesser. Thank you so much and I appreciate you guys!

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    Customer Service

    Reviewed Sept. 29, 2023

    When my initial call from NDR came in I was skeptical. Not because of the company but my credit score would drop. But I am glad not I did it because I can breathe. I would recommend NDR to anyone. NDR always gives me the option to accept or deny a offer.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2023

    Rob explained how NDR would be able to help me with my financial situation and give me peace of mind. I feel like a huge load has been lifted from my shoulders. Thank you for sending me an email when I needed it most. I’m glad I responded to it.

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    Staff

    Reviewed Sept. 29, 2023

    Really nice and very helpful!! Thanks for everything. We really appreciate what you guys did for us! HOPE YOU ALL HAVE GREAT DAY. I don't know what else to say but thanks so much and we really appreciate it! Thanks, thanks, thanks for all you have done! Hope it all works out for us. Thanks again and again have a great day.

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    Reviewed Sept. 29, 2023

    This was not an easy decision for me to make, but Mark made my decision easier and made me feel I was doing the right thing by explaining the entire process and making sure I understood it. I would recommend this to anyone that is in a similar situation as I am.

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    CoverageStaffBillingRates

    Reviewed Sept. 29, 2023

    Chris ** with National Debt Relief was very helpful in setting up a plan to clear my debt. I have been paying the bank a minimum payment each month and getting the credit card paid off in not within sight. I will be paying on these credit card till the day I die. The minimum payment covers the interest and a tiny portion of the debt

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    Staff

    Reviewed Sept. 29, 2023

    They really helped us in a moment when we really needed it. We really appreciate their help and patience with us. I was really desperate and asking them for help solved all my problems. I hope this is not something that will make my life harder. I hope it's something that takes away some of my problems.

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    Staff

    Reviewed Sept. 29, 2023

    Agent very helpful, answered all questions without hesitation as I had numerous. Willingness to provide pertinent information to assist me and ensured all questions were answered to my satisfaction. Leaving any unanswered question to make sure I understood all aspects. I would recommend your Company to anyone in the same financial situation..

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    Customer ServiceStaff

    Reviewed Sept. 29, 2023

    Superb experience one of your agents, Darwin **. He is a truly gem on the other side of the line, being very communicative, empathetic and effective. I congratulate the company to have such a great asset, it is very important when someone is calling your company to have a good response, to understand and be able to customize every situation.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2023

    The representative I spoke with answered all my question before I could even ask them, which was amazing. Her experience and familiarity with the company she represented was evident. As other consumers have noted, once you get off the phone with the rep, you leave feeling much better about the plan in place to take on your debt. Looking forward to accomplishing this goal with NDR's help.

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    Staff

    Reviewed Sept. 29, 2023

    My number one fear was that I would be judged for my debt. However, Steven **, the debt specialist, was understanding and super nice. It was a great experience and now the future does not look so scary.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 29, 2023

    I got the help and all the answer quickly. The customer service was very helpful, emphatic, professional, and patient. I was the program online and I got the call and few minutes later. I cannot believe it. The customer service listen all my concern and help me right away. Transfer my call to the professional. He was helping me to fill it up the forms and everything was done in few minutes. Amazing service.

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    Staff

    Reviewed Sept. 29, 2023

    The representative I spoke with today was very professional, thoroughly explained the proposed settlements for 3 of my accounts and answered all of my questions. I was very impressed with the concern she expressed to be sure that I understood the processes being proposed. I feel very comfortable proceeding with the settlement proposals after she explained everything so carefully.

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    Staff

    Reviewed Sept. 29, 2023

    I was very satisfied with service, accurate and explained everything well. My Rep was courteous, knew what I needed. Set a plan up that I could afford and made sure I understood everything that was going to take place. I looking forward to being debt free. Hope to get someone else to take advantage of this program.

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    Staff

    Reviewed Sept. 28, 2023

    Excellent service, they helped me with everything I need. I thank them for their valuable help. I will recommend them to all the people who need their valuable help. They gave me excellent service and I will not hesitate to recommend them and I hope we can continue moving forward.

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    Staff

    Reviewed Sept. 28, 2023

    Warren ** spent 4 hours giving me a very thorough and accurate research of my case! We answered all of my questions in depth and thoroughly. By the time it came to make a decision I felt very comfortable deciding in favor of accepting the offer. It may help immensely over the Long Haul.

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    StaffRatesTransparency

    Reviewed Sept. 28, 2023

    My Debt Specialist, Brenda **, did an amazing job walking me through the whole process step by step. She was clear, knowledgeable, transparent, and found the solution that worked best for me. I was comfortable knowing I was talking to someone that really knew what they were talking about and had my best interest in mind. I would recommend Brenda ** and National Debt Relief to anyone else who is struggling with financial hardship.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Sept. 28, 2023

    I can honestly say a huge weight was lifted from my shoulders. My agent was Adam ** and let me tell you he was a breath of fresh air. He explained everything to me in detail and slowly. He made me feel like a member of his family. I am glad that I called and looking forward to being debt free.

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    Staff

    Reviewed Sept. 28, 2023

    I had a wonderful person handling my case. Thank you. I never done this before in my life. Don’t plan on going through this again in my lifetime but you live and life you have to budget yourself and use better judgment. Now I can rest a little better knowing that I got people helping.

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    StaffBilling

    Reviewed Sept. 28, 2023

    I never usually do this but sherry was absolutely amazing. Very professional and helpful and very sincere with helping others. I would recommend her help to anyone. She made sure if I had any questions she needed to answer and took me step by step through the whole process. I'm looking forward to the fresh, new start and hopefully this will improve my credit score. It's very stressful to think about bills and can put a toll on you, and I'm grateful that I get this opportunity especially working with sherry.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 28, 2023

    My customer service rep Shane made the process very simple and explained every step along the way. I can’t wait to see what progress comes from this! Was worried this was a scam, but so far everything seems legit and I even have an attorney on my side in case something goes south.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2023

    Terence was very informative and helpful with approval process, documents, and any questions I had. He was extremely helpful and I was extremely impressed with his understanding and professionalism. The whole service team was extremely helpful, polite, and professional. Overall my experience was good. I was impressed with the company and personnel. They all were informative and very understanding of my situation.

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    Staff

    Reviewed Sept. 28, 2023

    Marcus ** was so helpful. He was easy to talk to, informative, and empathetic to our situation. Marcus walked us through each and every option and solution. He was not impatient with us as we went through our personal struggle. He really lifted the weight on our shoulders and I am grateful we had him taking care of us today.

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    Customer ServiceStaffTimeliness

    Reviewed Sept. 28, 2023

    James was very professional. He was very patient with me and made sure I was understanding what he was explaining to me. We kept getting disconnected because of my phone. Within minutes he was calling me right back. I appreciated James kindness for I was stress before I called and I was not when I hung up with him.

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    Staff

    Reviewed Sept. 28, 2023

    Ely ** was extremely helpful and professional. Need more like him!! Helped guide me through everything very seamlessly. Read everything throughout the conversation. Would recommend him to the next person to sign up. Took about half hour to hour in total time but was helped throughout with questions and answers.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2023

    I had called to try and see what help I can get. And what can be done. Very understanding and are able to help with any questions or concerns I have. Great company to work with and they have been on top of everything. Very helpful. If I need to recommend a company to anyone I would highly recommend National Debt Relief.

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    Staff

    Reviewed Sept. 27, 2023

    OK. There is no question now. I believe your representative was precise and to the point with all my questions. His Tolerance Level is 100% and this job really fits his personality. I am happy I have to have dealt with him and looking forward to having him if needs be.

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    Refunds & PayoutsBilling

    Reviewed Sept. 27, 2023

    I was overwhelmed with the difficulties in the payments of debts until I ran into National Debt Relief Agency. After I narrated my problem with them and to my uttermost surprise I got the needed assistance I have been searching for. All the smoky am owing creditors have been consolidated and am now saving what under any normal circumstances I would never ever been putting in my savings account. A big thanks to NDR.

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    Staff

    Reviewed Sept. 27, 2023

    Aryhe was so helpful, patient, and understanding. He explained everything in a detailed manner without rushing through it. He made sure I understood as well asked if I had any questions along the way. Also, he let me know that he will continue the journey with me until I graduate the program.

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    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2023

    It's way too early to give a good review. Maybe in about a month I can give a better review. I screwed up and appreciate the help. I was seriously looking into bankruptcy but couldn't find anyone to help me. National Debt was very patient with me and explained everything very well.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Sept. 27, 2023

    NDR was not my 1st choice but after a week worth calls, emails, voice mails with another company that came highly recommended I finally let Google do its work and lo and behold 1 inquiry on the site and before I could hang Up Lou F was on my voice mail apologizing for missing my call..Long story short I was expecting to hear judgement in who I was gonna speak with but through our conversation there was none..He handled everything with nothing but professionalism taking time to ask question if I hesitated, making sure I was fully aware and understood everything being talked even willing stay late to finish process..If I am being scammed then you guys have the best..So at this point in our business relationship I give NDR 10/10.

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    Staff

    Reviewed Sept. 27, 2023

    Very good experience. Extremely helpful and patient rep who took time to explain things to me. I am not very knowledgeable in using a cellphone so he patiently guided me as to where to go, where to sign etc. Because of him and his customer manner I would recommend this service highly.

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    Staff

    Reviewed Sept. 27, 2023

    First of all Mr ** was awesome and he talked us through the whole process. It was a great experience and opportunity to know that NDR is ready to make a difference in the lives of people such as ourselves. Mr ** explained the process in a way that made it easy to understand and accept. We’re so grateful and honored to be a part of such a great program that literally is making a life changing experience for those who reach out for help. Blessings to you all and keep on supporting and leading the way!

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    Staff

    Reviewed Sept. 27, 2023

    Thomas was very patient and thorough throughout the entire process. He explained everything precisely and clearly. No detail was left unexplained. He was great at his job. He went over every single detail and page of the documents and was completely thorough. He gladly answered any and all questions that I had. I’ve never experienced an easier application process

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    Reviewed Sept. 27, 2023

    Eli was very personable and pleasant to converse with. I’m scared to death to do this but, I can’t continue on the path before me without your services. It frightens me to have to let my accounts fall delinquent but to be out of debt in 4 or less years, instead of upon my death is quite a relief! Thank you so much!

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    Staff

    Reviewed Sept. 27, 2023

    I've been struggling to keep up with my past debts for too long. National Debt Relief made the process so smooth. My agent (J.P) walked me through everything with a cool, calm demeanor, which even I could understand!! Definitely will be sleeping better at night!! Thanks guys!!

    Joe

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    Customer ServiceCoveragePriceStaffBillingRates

    Reviewed Sept. 27, 2023

    I contacted NDR due to my credit card payments growing out of control due to interest rates. I am unable to pay them regularly. This was a hard decision to make. The Agent covered the choices available based on my circumstances. I know my credit will take a hit, but I am ready to get back on track. All cards have been discarded and I will contact creditors to charge phone numbers today.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2023

    Mr. Richard ** was a tremendous comfort & help with consolidating my debt. I am so grateful! Thank you so very much! I expected the initial call to take several hours but it didn't take long at all. I had previously been psyching myself out. I am so thankful I finally took a step in the right direction towards being debt free! I feel hope in my heart towards the future again finally! Again, thank you Mr. N** for all your hard work & help with consolidating my finances! You & your company are my heros! Sincerely, Jessie

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    Reviewed Sept. 27, 2023

    Mike ** was awesome, He answered all my questions and listened and was very attentive to my needs. There was no judgment and he made me feel at ease. It is good to see that there in an end in sight to my debt. I was considering bankruptcy, which I am happy this program prevents me from doing that.

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    Staff

    Reviewed Sept. 27, 2023

    Nice friendly and thorough. Took all the time I needed to get through the process. Answered all the questions I had. Never bothered me at times I asked them not too. I feel confident moving forward in my decision. This was a very difficult decision for us to make. It is not pleasant. But they made it comfortable and clear.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 26, 2023

    Vikki was informative and helpful. She directed me when I needed extra documentation and contacted me on my schedule. I appreciated that. I would recommend to anyone because I can get more paid at once and have one bill than 5 or 6 bills that I have to pay on time at different times of the month.

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    Staff

    Reviewed Sept. 26, 2023

    The application process was almost fun! It was explained very well. I was able to print what I needed a hard copy of. I am looking forward to completing the course. The agent I was working with was patient. I would recommend National Debt Relief to other people. Thank you very much!

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    Staff

    Reviewed Sept. 26, 2023

    Bruce ** was excellent in clearly explaining everything. He clearly and precisely described how the process works, and answered all our questions. He never pressured us into deciding to enter the program, but left the choice entirely up to us. We are pleased with how easy it is to participate in the whole process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2023

    Mr. ** was professional, and patient. He had to make several callbacks to complete the enrollment, and I appreciated his patience. If he didn't have the answer he would find out for me. I know it's early in the program but I feel confident I will be satisfied and I have recommended this service to my daughter.

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    National Debt Relief
    Response from National Debt Relief

    Hi Cynthia,

    Thank you for sharing your experience with our enrollment representative! We look forward to being your partners in your debt relief journey.

    Sincerely,

    National Debt Relief

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    Staff

    Reviewed Sept. 26, 2023

    The staff here is absolutely awesome and very understanding. They have fantastic people skills and take the time to understand your situation. They explained the forms and showed me where to sign and explained when the program would start, and what to say to creditors if anything. Then explained the banking process and how to set that up as well.

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    Verified purchase

    Reviewed Sept. 26, 2023

    After joining National Debt Relief I feel there is hope for me. I am no longer drowning in a sea of debt. They have given me hope and I am much less anxious about my debts. Thank you. I can sleep at night now and relax during the day. I can’t thank you enough. I highly recommend National Debt Relief.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 26, 2023

    I felt very comfortable while I inquired about going into the debt-resolving program thanks to the EXCELLENT guidance and information provided by Steve (one of your agents). At my age and not having been late or having missed (not even one payment), I was frustrated that my debt balance was not going down.

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    StaffBilling

    Reviewed Sept. 26, 2023

    I felt like I was drowning, I had so much credit card debt, I wasn't falling behind, but the debt never went down, I was only able to afford the min payments-after speaking with Jason-I was able to breathe, the company is here to help and that is exactly what I got. I am able to live without worry. Thanks for everything. You guys are helping me with.

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    Staff

    Reviewed Sept. 26, 2023

    Lisa was incredible, very concise and clear and she did a great job explaining the program and helping us make the best decision for our needs. Unfortunately, most of our debt falls with a bank that does not negotiate, so we were not able to enroll. However, she did an awesome job with us and highly recommend Lisa from Texas!

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    CoverageStaff

    Reviewed Sept. 26, 2023

    This was a painless and smooth process. Alex did a great job of explaining everything. He was patient and was eager to answer all my questions. I'm ready to get everything underway and start repairing my credit. I can finally see light at the end of the tunnel thanks to NDR!

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    Customer ServiceOnline & AppStaff

    Reviewed Sept. 25, 2023

    My experience with Shawn was actually nice and worry free. He took the time to explain everything to me and he was also very proficient in everything. As for walking me through everything on my phone he was such a huge help. I myself would definitely recommend you to anyone who might need it.

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    Staff

    Reviewed Sept. 25, 2023

    Naomi was extremely polite and understanding. She was very knowledgeable and used great personal skills to help make the experience both informative and comforting. I feel like this is going to help me recover some of my financial freedom and help me improve my skills and understanding of how money works after her help.

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    Staff

    Reviewed Sept. 25, 2023

    I would like to say Mr. ** truly made me feel safe in making this decision. He explained everything in great detail for me to understand and took his time through it all. God bless him always and thank you all. I look forward to this journey into becoming debt free.

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    StaffBillingHonesty & Transparency

    Reviewed Sept. 25, 2023

    Very thorough and helpful representative who was very honest about everything and the process. Feeling great about my choice to go with NDR and not a different consolidation company. I'm happy with my monthly payment and the savings I will gain from doing the program. It was a hard choice to make, but NDR made me feel better about it.

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    Staff

    Reviewed Sept. 25, 2023

    I have currently started service with this wonderful company. Enrolling was easy, and the staff member Erin, made everything easy to understand. She went out of her way to work with me and was amazing! It felt so reassuring that I am getting the help that I need and did not feel judge for my lack of financial budget. There are so many things that I am learning and happy to finally get things back on track.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Sept. 25, 2023

    I saw an online ad for debt relief services and called the number. I spoke with a consultant who was helpful, informative, and empathetic. She patiently answered my questions and got me enrolled in a program that works for my budget. My son died late last year and the grief from his passing and the anxiety of this debt has impacted my health.

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    Staff

    Reviewed Sept. 24, 2023

    Ron ** was the person who help me out he explain everything he was so patient with me his service was top gear! I was very nervous to do this because I did mention to him I had bad experience in the past about getting helped. He made me feel so sure I was making the right decision. I can’t can’t to get my life back together getting this big debt off my shoulders!

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    Customer ServiceStaff

    Reviewed Sept. 24, 2023

    I am extremely satisfied with the customer service at National Debt Relief. I was given knowledgeable, efficient, and kind assistance. The entire experience was uplifting and reduced my stress regarding my financial situation as I go through chemo. Not only did I receive support in paying off my debt but emotional support as well. I am very happy with the program and highly recommend it to anyone.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2023

    She was very polite, helpful, and helped me understand the process and explain all the information that I was signing and what I would be doing and I would say that she has great customer service and great service. She was very knowledgeable about her job and how you will be able to help us with our needs.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2023

    Jason ** had a fantastically great attitude. He listened to where I was and what I was looking for the help. He was very down to earth. Jason got it done quickly. He went above and beyond to help me out. He explained everything in great detail. He made sure all my questions were answered.

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    Punctuality & SpeedRates

    Reviewed Sept. 24, 2023

    First the first time in over 2 years, I am feeling hopeful about my financial situation. NDR set up a great negotiation plan for me that’s going to save me tons of money monthly and on interest long term. I finally see an end in sight and I can’t wait.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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