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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 36 Reviews 6635 - 6835
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2023

    The guy that help my husband and I was great! He answered all of our questions. He called us back when the time was good for us. Which was 730 pm his time. All in all a great first impression. It seems like this company will be able to get us out of debt.

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    Customer Service

    Reviewed Dec. 10, 2023

    Spoke with Aaron yesterday, was able to get a program that I can work with. Very Happy with how Aaron walked me through it all. It takes some time on phone but it was necessary. To end the conversation knowing everything is set. Thank You Aaron! I will have funds automatically deposited in an account, and they do the rest.

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    Staff

    Reviewed Dec. 10, 2023

    William ** was a pleasure to speak with, and very helpful not to mention knowledgeable. He is definitely an asset to your company. I definitely feel that a burden was taken off my shoulders by entering in this debt consolidation program. I would definitely recommend your program to my family and friends.

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed Dec. 10, 2023

    I spoke with Robert L. and he was amazing. He was nice and down to earth, making the theme of our conversation upbeat and a positive experience. Making this call is never easy, getting over your pride and the stress you’re bogged down with, but my conversation with Robert was smooth and seamless. We talked about how the process is difficult, knowing that you’re killing your credit rating for a bit as you work through the program but how much of a weight it lifts off you and those around you. Robert made the process feel easy and the more we spoke, the less guilty I felt about how it came to this point.

    My family only just began the program, but already it’s taken so much weight off of my husband and me. It feels like we can talk about something other than how we can budget for or afford the most essential things. I’m so glad Robert is the one who picked up my inquiry and we’re so grateful for all the help, guidance and comforting presence he gave us during our application and getting started process. And we can’t wait to kick start our program and begin working on our new path forward.

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    Staff

    Reviewed Dec. 10, 2023

    Erik was the rep who helped me get enrolled. He was patient. He listened to me and answered my questions. We decided on the best plan to help me achieve my goal of being debt free in the future. It was an easy process. He assured me that I can reach out anytime during the program for support and guidance.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2023

    I was amazed that I was able to take a phone # off TV and call and complete the process in minutes. I was not sure what to expect, but the gentleman I worked with was amazing. He was excellent at explaining the whole process step by step. I felt like a ton of bricks was lifted off me after getting off the phone. I am grateful!

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    Staff

    Reviewed Dec. 10, 2023

    Mr ** was very helpful. He answered all of my questions to where I understood everything that is going to happen. Most importantly he didn’t criticize me or pass judgement. He was firm when he spoke about how important it is to clean up what I messed up and that it will help me in the long run. I thank him and appreciate him. He even laughed with me and not at me lol.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2023

    The representative that helped me was very nice and explained the process so I could understand what I am suppose to do and what the people with NDR would be doing. I would highly recommend NDR and I really appreciate all the help I received from Matt. I am so glad that I called and got the help that I needed and Matt had so much patience with helping me.

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    Customer ServiceCoverageStaffFollow-Through

    Reviewed Dec. 10, 2023

    The fellow going through my enrollment was very helpful and patient. Detailed information was provided, questions and information covered was very well done. I look forward to reducing my debt as promised. Everything was done right over the phone in a timely fashion, documentation done all online. Guidance was given on how to handle any problems that arise in the next 18 months.

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    Staff

    Reviewed Dec. 9, 2023

    I’m very new to all this stuff, and it’s not only scary but very intimidating. Christian really helped me, and explained everything very well. I’m feeling very optimistic and am looking forward to being in a better place next year. Due to some medical and veterinary emergencies in the Spring, I have been unable to catch up on debt so when I got the flyer in the mail, I took a chance.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 9, 2023

    Explained everything I asked. Great. If didn't understand they made sure I did .. Great people!! I'll be telling anyone that needs this service to call these guys.. Most definitely recommend as many times I can. They even made sure I understood the paperwork and helped me when needed. Very patient explanation. Was on point of everything.

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed Dec. 9, 2023

    I had looked into NDR and realized it would be the smart choice for me & my situation. I put off calling for a week. When I finally dialed the number, Trokon ** answered my call and I had THE BEST EXPERIENCE with him. Trokon was pleasant, kind, understanding, humorous, patient, and really just the total package that I needed to get signed up with NDR. I was so blessed to have this young man walk me through the NDR process, break it all down in understandable terms and answer all my questions with tremendous patience. I now feel more comfortable in my decision to have NDR help me become debt free! If you are hesitant, trust the process and get with this program. And ask for Trokon **!!

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    Staff

    Reviewed Dec. 9, 2023

    Needed help with debt relief due to currently having a hardship! I could have ask for anyone more helpful! He explained everything and was very thorough and made sure I understood everything! This has definitely gave me more of a peace of mind! Thank you again so very much!

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    Verified purchase
    Staff

    Reviewed Dec. 9, 2023

    I appreciate the help in managing my finances! The agent Susan --- who helped me was very clear in explaining the program and advising me the best option for my particular problems ---- I am looking forward to a debt free future ---- I would recommend this program to anyone who has reached their maximum financial crisis!!

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    Verified purchase
    Staff

    Reviewed Dec. 9, 2023

    We worked with Margarita **. She did an outstanding job, explained everything so we understood it all. She was super nice and made sure we were able to get through all of it and stopped to ask if we had questions. She also learned from us because we're in two different states, to complete this process was new for us. She said this case was the first with people in two different states.

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    Verified purchase
    TechStaff

    Reviewed Dec. 9, 2023

    Armida was very responsive to my needs. She explained the entire National Debt Relief contract to me, section by section. Also explained the process of paying off my outstanding accounts. Because of my line of credit with my bank, I will need to open up a checking account with another bank.

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    Verified purchase
    PriceStaffBillingRates

    Reviewed Dec. 9, 2023

    Looking at my statement I do see bills getting paid but all the continued legal fees which take a big chunk out of my payment along with the other fees seem to be more than the interest being charged by the creditors. I also only see some of the creditors being paid and not all of them. My understanding was that payments would be made to all parties thereby bringing down my debt.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2023

    He was all the things that make a perfect customer service agent. Helpful, kind, respectful, patient, understanding, and non-judgmental. He showed great compassion for how we got ourselves in the mess we were in. He has a very pleasant voice that kept me from feeling ashamed of what we had gotten ourselves into.

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    Verified purchase
    Customer ServiceTechStaffBilling

    Reviewed Dec. 9, 2023

    Very helpful to try to help me get out of debt, Steve was very helpful answering all my questions phone numbers set up my payment plan // is Staff called, make sure I understood everything we went through by signing the contract. Give me phone numbers to use to be helpful with my contract.

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    Staff

    Reviewed Dec. 8, 2023

    I was so impressed with cameron. He was so kind and patient with me. I could not of asked for a better person. He gave me such hope and never once shamed me. This is really great company and I will forever be recommending them. I wish I had found out earlier about them. It would have saved me a lot of sleepless nights. God bless them.

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    StaffBilling

    Reviewed Dec. 8, 2023

    I worked with Nicole ** and she was fabulous. She was so kind and patient and made the whole experience so easy. She answered all my questions and was well informed. I feel a huge weight lifted off me and have a clear plan!! I would recommend this program to everyone who is struggling with credit card debt.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2023

    I was made to feel very comfortable. I was worried I would be judged and made to feel uncomfortable. It was quite the opposite experience. All my questions were answered and I was about to get help right away. I now have a great plan of action. It's a huge sense of relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2023

    Sid ** was a great help for my husband and I. We had a unique situation and he was sympathetic yet optimistic to help us. We had a lot of questions and many phone calls with him and he was always cheerful and happy to help. We are so happy that we did not have to file bankruptcy.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2023

    My wife had to use your services years ago. I was in a marriage 5 years ago that left me paying off majority of the debt. I did not know what to do, till my wife asked me if she could help me. I received a phone call. I didn’t know who it was till it was done ringing. I called the phone number that was provided on a email. Grain ** was a true gentleman. Listened to me. Advising me on what to do. If he didn’t know. He was able to find out. Your company was able to help me with 4/5 problem issues. The one is far beyond what your company can do. I got to say thank you for your service. I really appreciate your help. Grain ** is a good employee. Treat him well.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2023

    I recommend working with them. The customer service is very helpful, efficient and they knew how to answer my questions. They walked me through the process and were very detailed. I appreciated the time they took to answer my questions. Thanks to the team I feel less stressed and more at peace. My gratitude goes to the whole team.

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    Verified purchase
    Staff

    Reviewed Dec. 8, 2023

    The rep that helped me today was Juan **. He was great and very helpful. He assured me that I was in great hands and made me feel comfortable. He helped find a great solution to my problem and I'm truly grateful. He made the steps and process very easy and was very thorough on any questions or concerns I may have had.

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    Staff

    Reviewed Dec. 8, 2023

    I really really felt comfortable and he was very professional and he was very clear on the program and how it works.... and as everybody still have very little questions while getting started.... and he also made me first with all attention and any questions that I may have had....

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    Verified purchase

    Reviewed Dec. 7, 2023

    It feels so much better not having the financial worries hanging over my head. And it was so easy. Brazil made everything easy and was great about explaining the process and answering any questions I had. I will definitely recommend NDR to any friend who might be experiencing financial difficulties. Thank you NDR!

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    Verified purchase
    Staff

    Reviewed Dec. 7, 2023

    The ease of getting myself set up with the program was so easy, and the staff was so helpful and made sure I understood everything that is included and that I need to do. I am so very happy that this program exists to help people. I would recommend this program to anyone who is in lots of debt and needs help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    Angela was a great help. She was very patient in guiding me through every step of the paperwork. I really appreciate her kindness. She also explained common legal procedure that may occur during the relief cycle and clarified the necessity of including a legal subscription. Angela at National Debt Relief provided excellent customer service for a newbie like me.

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    Customer ServiceStaffBilling

    Reviewed Dec. 7, 2023

    When I made the decision to call National Debt Relief to help me after dealing with long term illness that resulted in credit card debt, I never expected to be met with an excellent educated adult, who would treat me with respect. He spoke to me with understanding, compassion, and patience as I asked question after question. He repeated things as I tried to understand and process how this would truly allow me to reach my goals YEARS faster than trying on my own. I am thankful I made the call, and that he answered my call.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    I would like to thank Nicholas ** for going above and beyond delivering the best customer service, he is knowledgeable and respectful and very helpful. I do appreciate him listening to my concerns and walk through the whole process and explain every step for me. I am looking forward to see a impactful result going through this process.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2023

    So, my initial experience was less than great but then Ron called me. He was Symantec and seemed to care very much that my experience was less than good customer service. I was able to finally get all of my questions answered and finally we finished the process. He deserves a raise :) Thank you Ron :)

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    Staff

    Reviewed Dec. 7, 2023

    Kyle ** went above and beyond helping me get everything set up for the program. Answering all my never ending questions and truly giving me the most encouraging advice! 10/10 would recommend this option for anyone who thinks they have no other options besides bankruptcy. This has changed my life and gives me the confidence to keep pushing forward during this financial crisis.

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    Verified purchase
    Refunds & PayoutsStaffLoan Process

    Reviewed Dec. 7, 2023

    I had the pleasure of speaking with Andres. Over the course of a few days he was able to get me in a program to resolve my debt in about 2 years. Saving me thousand of dollars that I would have had to pay back. I have taken out loans due to some money hardships and trying to find a place to live. Andres was very professional and very patient with me. He explained everything in detail. I would definitely recommend National Debt Relief to others looking for this kind of program.

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    Staff

    Reviewed Dec. 7, 2023

    My rep Jenny was incredibly thorough and detailed while still being super empathetic and lovely. I was pretty apprehensive about starting this process, but she put my fears to bed with logic and helped me feel way more comfortable. I was incredibly grateful that she was so patient. I'm excited to get the ball rolling now!

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    Verified purchase
    CoverageMaintenanceStaff

    Reviewed Dec. 7, 2023

    My representative I spoke with Maurice ** provided me amazing service. He clearly communicated my options and how they could help me resolve my struggles. He was professional while discussing all the facts of how things work and how it will help. He did this while being kind and confident while discussing my personal sensitive matters. This helped provide me a sense of relief, better understanding, and empowered me to be able to take the first step to fix my financial situation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2023

    The man who answered my call, Justin **, was incredibly kind. Very pleasant demeanor and overall very helpful. He took his time to fully explain everything and made sure I understood what everything meant and what this was all about. I’m incredibly grateful that I called and he picked up because so much stress and worry has been lifted just knowing I took the first step.

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    Staff

    Reviewed Dec. 6, 2023

    Kelly was very patient with me and I appreciate that. She was very thorough on explaining things. She didn't make me feel bad about having to do this. I would refer NDR to everyone I talk to. She walked me through everything on the computer. God bless her cause I am horrible with the computer. The process is easy to go through as long as you have someone like Kelly. I went to the website and it seems to be pretty easy. I hit every button I could to see what it does and what I have to do.

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    Punctuality & SpeedStaff

    Reviewed Dec. 6, 2023

    JP was very knowledgeable and kind! Made the whole process quick and easy which at the end gave me great peace of mind. The whole process took about 30 minutes. He was clear and direct with what needed to be done and walked me through every step of the way. I would recommend this service to anyone who finds themselves in a hard time with debt.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2023

    Trokon was the 1st person I spoke to. He listened intently about my financial hardship and offered a plan which I gladly accepted. He was very understanding as well as patient and supportive. Our phone called lasted 2+ hours. He walked me through every step and for that I am grateful.

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    Customer ServiceStaff

    Reviewed Dec. 6, 2023

    I made the call and was explained how NDR works. David was very knowledgeable and took the time to make sure I understood. He answered all the questions I had. The process took a while, but it was pleasant working with David. He explained the whole process. The most pleasant enrollment ever.

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    Staff

    Reviewed Dec. 6, 2023

    I can't thank Ms. ** enough. I was terrified to go through with this program. Scared to death but when she explained to me more in-depth and gave me some personal insight. I felt like I was making the right choice and I feel confident that this will work. I will have to trust the process and Lequitia helped me and my husband every step of the way to feel confident in making this choice.

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    CoveragePunctuality & SpeedStaffBilling

    Reviewed Dec. 6, 2023

    Sarah ** was the person handling my case today. This employee was very helpful and cheerful and knowledgeable, she helped me through a difficult time and sent me information that was viable to my circumstances in a prompt manner. I have used this program once before, and due to medical and car bills that popped up I needed to use it again. I would recommend National Debt Relief to friends in need of working on their credit issues during difficult financial times. I was very pleased with my service today and look forward to working with National Debt Relief as I work on repairing my credit.

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    StaffBilling

    Reviewed Dec. 6, 2023

    Was great experience and made my payment that I can afford and feel as I can still afford groceries. This is a life saver. I don't feel like I drowning in debt. This will make the stress in my marriage and life bearable. I cannot express my gratitude enough for this program and the help.

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    Verified purchase

    Reviewed Dec. 6, 2023

    I like very good! This can solve my debt problem and make it much easier. Sincerely thank you all! Thank you! I have always had too much debt and have no intention of doing anything, which gives me the confidence to do my job without any worries! Thank you again!

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    Staff

    Reviewed Dec. 6, 2023

    I am immensely grateful for the invaluable assistance National Debt Relief provided in helping me regain financial stability. Mark's unwavering support and expertise not only alleviated the burden of overwhelming debt but also restored my hope for a brighter financial future. His guidance was a beacon of light during a challenging period, offering not just a solution but a lifeline towards reclaiming control over my finances.

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    CoverageMaintenanceStaff

    Reviewed Dec. 5, 2023

    My experience was very helpful. They answered any questions I didn't understand, and explained how my financial situation is and how to fix it, how much money I would wind up saving when everything was paid off. How long it would take, they were very polite and took time to explain everything.

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    Staff

    Reviewed Dec. 5, 2023

    I was not sure if this was going to be something that would be good for me... but really Tee was able to answer all my questions, concerns and everything that I needed to know. He never made me feel bad for reaching out and in fact was very polite, respectful and knowledgeable.

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    Reviewed Dec. 5, 2023

    Thank you so much for the assistance with the debt relief! I appreciate the assistance very much! Eric explained the application process and took the time to answer all of the questions that I had. Thank you very much, National Debt Relief, for providing me assistance in my time of need! I truly appreciate it!

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    Customer ServiceStaff

    Reviewed Dec. 5, 2023

    Today in the morning when saw a gmail in my phone from National Debt Relief were asking me for debt relief which I have done. An excellent communication and assistance with the person who has helped me a lot. I am grateful. Thank you national debt relief. It’s all representative. Great job.

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    StaffTransparency

    Reviewed Dec. 5, 2023

    Alexis was calm, patient, and absolutely thorough with his job. He comforted me and consoled me and made me feel welcome and safe, everything was explained to me in detail with precision and he always took the time to make sure I understood what was happening. I got a step-by-step explanation which put my mind at ease and felt genuine concern for my financial well being.

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    Staff

    Reviewed Dec. 5, 2023

    Mr. ** was very thorough in explaining ALL services that NDR provides and answered any of the questions that I had in regards to my enrollment in the program, etc. He is also a great listener as well. Job well done! I would recommend him to all prospect customers. I am glad that I have re-enrolled into the program.

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    Staff

    Reviewed Dec. 5, 2023

    It was nice, on time. I got some help to clear off my debt. I hope the process will be more faster to deal with the things. Thank you for helping me out. I request to take immediate steps to clear off the debts to improve the credit so that I can go ahead and run smoothly in future to improve by credit. Thank you.

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    Staff

    Reviewed Dec. 5, 2023

    They made me feel at ease with the whole process. They explained everything that was going to happen and what I needed to do. The agent was so simple and direct and he answered all of my questions. The gentleman made sure I understood everything that was going to happen. Many times I wanted to cry but the agent assured me that the company was going to help me and put me on the right path.

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    Staff

    Reviewed Dec. 5, 2023

    My specialist was helpful and professional in assisting me with everything. I have his direct number if I need more help in understanding the program. I am thankful for the program. I recommend anyone to apply for help in maintaining. It is easy to apply and the breakdown is explained carefully.

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    Customer ServiceStaff

    Reviewed Dec. 4, 2023

    I finally took the steps needed to become debt free within forty eight months. It took me three years to finally call and take the time to go through the process. Justin helped me through the initial call and gave me the confidence to proceed. Life can change at a moment's notice and at age 53, I needed to make a change and I needed help.

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    Staff

    Reviewed Dec. 4, 2023

    Sabrina is very knowledgeable and patient person. She was very helpful and answered all my questions. I would recommend her to anyone that wants to consider applying to NDR. Don't know what else to say other than I really hope I don't get screwed with this.

    Thank You,

    Terry

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    Customer ServiceStaff

    Reviewed Dec. 4, 2023

    I dealt with Nick I was on the phone for over two hours he was so helpful. We have been stressing out so bad and our lives have been miserable due to all this debt. It causes you to be depressed and out of tune with everything. I am putting my trust in this process and I hope that in the end this all works out.

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    Punctuality & SpeedStaff

    Reviewed Dec. 4, 2023

    Kaiya ** was wonderful! She speak to you like a person with a very understanding voice. She really strived to get me the help I needed. She really took the time to explain everything to me and answer any questions I had. She also shows that she is a real person on the other end of the line, while we waited for things to load, we had a conversation about massage chairs. You can tell that she enjoys her job and is extremely knowledgeable in the field.

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    Staff

    Reviewed Dec. 4, 2023

    My Coach was very considerate in helping me to resolve my debt issues and to get me enrolled in the National Debt Relief Program. Would highly recommend anyone looking into getting relief from being in debt and being debt free. It takes no time to get started and was pain free.

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    Staff

    Reviewed Dec. 4, 2023

    The man I spoke with was very knowledgeable and very friendly, helped me with all my questions and was very good at explaining it all to me to help me feel more comfortable with my decision. He also made me feel like I wasn't alone in this struggle and informed me of how common this actually is when I explained to him how this was a very sad moment for me and I felt defeated, he comforted me and let me know this was not abnormal to feel this way and kind of took some of the pressure off of me while making this decision to move forward with the process.

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    Billing

    Reviewed Dec. 4, 2023

    Daniel was very pleasant to deal with in the process of approval. The process is a little lengthy but he made it very nice. This is a great program if you are feeling overwhelmed by credit card debt. I wasn’t sure about trusting this to anyone but I’m very pleased that I made the decision to trust National Debt Relief! I wouldn’t change a thing!

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    Sales & MarketingStaff

    Reviewed Dec. 4, 2023

    Veronica ** helped me out, she was so kind, caring and informative. She answer all my questions and walked me through each step. And gave me such relief and courage that I’m gonna get through this hard time. With being so young and having life’s unfortunate events and consequences hit at once this is by far the best option and you don’t ever have to feel like you're being scammed. I am referring her to anyone who would need help!

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    Customer ServicePriceStaffBilling

    Reviewed Dec. 4, 2023

    My anxiety levels were through the roof when I finally called NDR. They were so kind, understanding, and made me feel so much better. Never did I feel like was alone. I never felt ashamed. They truly made me feel like relief was possible. When I realized I needed to stop paying on my bills in order to make it work, I started to tear up. They listened and walked me through the whole process. I'm still nervous, but I trust NDR will help me get out of the financial pickle I find myself in due to several moves, healthcare costs, and other things out of my control. I finally am looking forward to the future and feel like I have control over my life again and I haven't even had my first deposit yet!

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    Customer ServicePunctuality & SpeedStaffTimelinessHonesty & Transparency

    Reviewed Dec. 4, 2023

    I filled out my name and address online and within minutes received a phone call from Mr. Drew **. He was very knowledgeable and explained everything in a way that made me feel comfortable and at ease about the process of debt consolidation. Truly a joy to talk to while being able to make my life debt free. I would not hesitate to use National Debt Relief if you are struggling like I was. They are upfront, honest, fast, and easy. The peace of mind is beyond compare. Thank you Mr. ** and National Debt Relief for providing your services.

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    Staff

    Reviewed Dec. 4, 2023

    The agent that helped me was very knowledgeable, kind and understanding. Really the entire process was pain free and took a lot less time than I had anticipated and knowing that there is a lawyer that will go to bat for me if a creditor pursues litigation is a giant weight off my shoulder. I would definitely recommend National Debt Relief to anyone looking to become debt free!

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    Customer Service

    Reviewed Dec. 4, 2023

    So far things are going well. I just wish it was over. I am glad to be on board. But I wish NDR would make sure the letters were sent to all clients so they would stop calling me. I appreciate every effort NDR has made on my behalf. I do look forward to being in better control of my finances.

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    Punctuality & Speed

    Reviewed Dec. 3, 2023

    Overall, I found the experience to be quick and very easy. All my questions we answered with ease. I would most definitely recommend to family and friends looking for some debt relief. I am looking forward to being debt free within the allotted time frame that has been set for me.

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    Staff

    Reviewed Dec. 3, 2023

    Good, friendly, respectful and professional service. Was very helpful and knowledgeable. Was patient. Was able to feel comfortable. Very kind and willing to assist with any questions and concerns I may have had. Was willing to take all the time I needed to get a good understanding about the service that is being provided. I never felt rushed or hurried and was made to feel important like it was all about me and was made to feel like I can make it and all hope isn't lost and let me know I'm not alone. There is help.

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    StaffBilling

    Reviewed Dec. 3, 2023

    Israel ** was very professional, knowledgeable and very friendly. He talked me through the program answering my questions. Yes I would recommend the company and him to my friends. He explained the program, my payments and even helped me figure a budget to make sure I could afford the program.

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    Customer ServiceStaff

    Reviewed Dec. 3, 2023

    My experience was great. Customer service was amazing. I am very grateful for this program. The representative was very patient and respectful. Gave me step by step instructions and I will be recommending this to other people. Thank you all so much. I’ve already told my friends and family about this program.

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    Reviewed Dec. 3, 2023

    So far this has been a very easy experience and National Debt Relief has taken a burden off my shoulders that has been there for a long time! I would highly recommend National Debt Relief to anyone struggling with debt!

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    Staff

    Reviewed Dec. 2, 2023

    I applied for Debt Consolidation and was skeptical about the process but the agent I was connected to made it a welcoming situation. She was knowledgeable, pleasant, and informative. This program will be a welcoming relief for me to get my financial goals back on track. I would recommend this program to anyone.

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    Staff

    Reviewed Dec. 2, 2023

    I had Catherine **, as my Debit Specialist. She was absolutely amazing. Very friendly. Easy to follow along with. She explained everything in full detail to my understandings no sugar coating, no underlining of anything. This was definitely 100% painless and a blessing in disguise. I will be recommending this to everyone that I know that's struggling right now. Thank you so much!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Dec. 2, 2023

    Great customer service from Tracey ** Debt Specialist, never rushed me, looked for my best option and made the enrollment process very smooth. I felt like she was honest. I felt like she was honest. It was a great experience.

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    Customer ServiceStaff

    Reviewed Dec. 2, 2023

    Upon inquiry call I was connected to an agent that was friendly, understanding, knowledgeable, patient and very thorough. I was able to make a decision I am very comfortable with and the overall process was easy to complete. The stress of the overwhelming debt has been relieved. Thank you for the assistance.

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    Customer ServiceStaff

    Reviewed Dec. 2, 2023

    I had the experience of speaking to two different reps—David and PJ—and they were both the kindest individuals I had ever talked to on the phone as a consumer! I was nervous about the process and feeling very hopeless about my debt situation, but they both were incredibly understanding and explained every step of the process. They made me feel hope about my financial situation for the first time in two years. I can’t recommend this company enough.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    Wonderful process with Warren at National Debt. He was very super patient and understanding with me during the whole entire process. Should have called them sooner rather than later. Hopefully everything will go smoothly until the end of my process time. Excited to be free from debt and sleepless nights of worry. Thank you for being there for me. Merry Christmas and a very Happy New Year to all.

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    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    Thank you for the hassle-free assistance in dissolving debt issues. Friendly services and quick turn-around to questions. Now, I can move forward with better financial planning for a more positive future. From the beginning, this has been a positive experience with professional and kind representatives who understand this matter.

    Thank you.

    -Mary

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    Staff

    Reviewed Dec. 2, 2023

    My representative was Dylan and he made me feel comfortable and answered all my questions no matter how trivial it was... I wasn't sure at all how this program worked exactly and even though it sounded good. I had some doubts and concerns but Dylan took his time to make sure I understood what was going on... Thank You Dylan!!!

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    Customer ServiceStaff

    Reviewed Dec. 2, 2023

    The representative I spoke with was very helpful, patient, and knowledgeable. He took the time to answer any questions my husband and myself had. He also made sure to follow up with us after our initial conversation. Would highly recommend! This program came highly recommended to me by two members of my family, and I’m so glad my husband and I decided to go through with it ourselves!

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    Staff

    Reviewed Dec. 2, 2023

    We worked with Alex from the beginning and he was extremely helpful, knowledgeable, and most importantly patient with us while we made the decision to join NDR. He never pressured us and gave us the time and information to make an educated decision. Very pleased with our experience so far.

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    Customer ServiceSales & MarketingStaffRatesTimeliness

    Reviewed Dec. 2, 2023

    After applying I was called within minutes to discuss the debt relief program. I never felt pressured to join and was thoroughly informed of the process of the program. I was met with compassion and understanding, despite debt being an embarrassing situation for me. I am glad I took the leap and signed up for this program. Despite the effect it may have on my credit score, I will finally be able to make headway on my debt and stop throwing money away at interest.

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    Staff

    Reviewed Dec. 2, 2023

    Christine ** was very helpful and explained things very well. She was very nice and answered any questions that we had to ask. I would recommend friends and family to National Debt Relief and let them know how they helped us. The best company that I have ever had that was helpful. Thank you Christine **.

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    StaffHonesty & Transparency

    Reviewed Dec. 2, 2023

    So having financial issues is stressful enough and having to discuss them trying to find a solution is difficult as well. Tanner was honest and forthcoming with all program information, extremely patient answering all of my questions and addressing all of my concerns. I could not have asked for a better Debt Specialist to assist me through this process. I feel as though a weight has been lifted and that I am in good hands with NDR and I will be debt free in a short while and stay that way thereafter.

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    Sales & MarketingFollow-Through

    Reviewed Dec. 2, 2023

    First, I want to say that I was very surprised on how well I was treated throughout the process. I was not an easy by any means. I have just started the program, but my expectations for debt relief are very high at this time. I work in sales and I spent four hours drilling the consultant on every possible scenario. There was not a question he cannot answer. I hope my expectations meet the end result that I am hoping for, and become debt-free. There are several good companies out there that will inform you very well and treat you very nice. This is one of those companies however, I feel like the knowledge was far superior than any consolidation program consultant I talked to. As of now, I reward them five stars as a new program participate. I will definitely modify my review if things turn out, not as promised. Special Thank you goes out to Paul S.!

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    Customer ServiceStaff

    Reviewed Dec. 1, 2023

    I was nervous about calling and embarrassed because I had to. Doug was very easy to talk to and didn’t make me feel foolish. He explained everything so I could understand. He answered all my questions. He made the process easy for me. I am hopeful that I can resolve my debt in the next 4 years and that was something I didn’t think would be possible.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2023

    My coworker told me about NDR. I was hesitant to call. Between Covid and a serious hospitalization I was beginning to feel like I was drowning. I am so glad I made the call. My phone call was greeted by a woman named Trina **. I was very nervous, embarrassed, confused about asking for help but she was so very helpful and reassuring. After talking to Trina, I am confident that I made the right decision. I am very grateful to her.

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    Reviewed Dec. 1, 2023

    I am deeply moved by the amount of knowledge and expertise I was given. I didn’t feel talked into anything, I was made to feel calm and assured that I had made the right decision and this I know for sure is the start of a new start in my life with my finances.

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    Staff

    Reviewed Dec. 1, 2023

    Very informative and friendly. They talked me through every question I had, and were able to answer my questions. I was so glad I inquired about National Debt Relief. This was a great experience for me. I would recommend this to anyone. For anyone that is having hard times, try to get in touch with a rep. from national debt relief.

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    Customer ServiceStaffBilling

    Reviewed Dec. 1, 2023

    I had complete knee replacement surgery and was out of work for 21/2 months, so I fell behind on my credit card payments. I was searching for help and called National Debt Relief. The person I talked to was Nice and polite, which put me at ease. She was very understanding and described in detail how I could be helped while also answering any and all questions I had..

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    StaffBilling

    Reviewed Dec. 1, 2023

    I knew that my credit card debt was going to eventually take me under and I was drowning. After speaking with NDR. My issue was resolved and I now feel that a big burden was lifted off my shoulders. I have saved so much money. I hope others like myself will reach out to this excellent company. You will be in good hands.

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    Reviewed Dec. 1, 2023

    I was not able to log into my portal after signing up for National Debt Relief. It never sent the password creating page. It sent me the login page. And then we went through the process of clicking on forgot password, and it still did not let me create a new password. The same page came up, I have not created the initial first password which needs to happen.

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    TechStaff

    Reviewed Dec. 1, 2023

    This is the first time I am entering Debt Relief. Although I had tried to get out of debt all year long, nothing I did helped out and My credit score has become worse. I now entered National Debt Relief and it seems that I am being helped out of my situation. I have been helped all through my contract by Dan.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2023

    Your representative was very helpful and friendly. She listened to my issues and concerns and then told me about all my options. We worked out the best plan for me. The representative was very patient with me when it came time for me to sign all the paperwork as I sometimes have trouble with my phone when it comes to signing documents. I had considered other options before choosing this program and this was the best option that we had. Thank you for listening and being patient with me. I will definitely recommend your program to anyone else that may find themselves in a similar situation.

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    Staff

    Reviewed Nov. 30, 2023

    After much thought regarding my debt situation and coming across National Debt Relief, I was connected with Ann C. She was able to provide insightful information and even using my numbers to help me move forward with reducing my debt! Sometimes a few of us can put this on the back burner and Ann was very supportive and nonjudgmental! I feel like a weight has been taken off my shoulders and am excited to start my debt free journey!

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    National Debt Relief
    Response from National Debt Relief

    Hi Lizbeth,

    We are happy to hear about your excellent experience with our team! We are grateful to have the opportunity to guide you toward financial freedom.

    Thank you for choosing National Debt Relief!

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    StaffTimeliness

    Reviewed Nov. 30, 2023

    My experience was a great one. I didn't think I would get approved but Net Credit got me the money I requested. It was an easy process and I received my funds the next day after being approved. The representatives were kind, courteous and helpful. I would highly recommend Net Credit.

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    Refunds & PayoutsStaffBillingRates

    Reviewed Nov. 30, 2023

    Wow I can finally gain financial freedom with Debt Relief. The agent was great in talking me through the procedure. She explained everything through and was very patient with me and my questions. I would recommend Debt relief. This is a big decision for most and I was one of them. I have always paid my bills on time but never getting anywhere with the interest

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    StaffBillingLoan Process

    Reviewed Nov. 30, 2023

    Carlos was extremely helpful and made the process very easy to understand and follow and he was very patient. I would recommend anyone who is in serious debt to and my monthly debt will be more manageable after this. Thank you very much for helping me. I have been living paycheck to paycheck and then having to go to payday loans to help when I wouldn’t be able to pay all monthly bills such a vicious circle, now I’ll be able to make money stretch farther

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    Staff

    Reviewed Nov. 30, 2023

    My representative was extremely helpful, caring and informative. She found the best solution to fit my needs. I'm extremely happy with the overall process. I truly appreciate the detail and time the representative spent to help me get my stressful situation understood and a clear path forward. Understanding the documentation was complicated, but she made it easy to understand and made the experience extremely stress free.

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    Staff

    Reviewed Nov. 30, 2023

    Corey was very personable and helpful. He answered all my questions and was very supportive. I'm not at all sure what else I could say. The process was very straightforward. I'm very happy an organization like this exists to help those who feel like they are drowning in debt. I'm looking forward to being afloat again.

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    Staff

    Reviewed Nov. 30, 2023

    I just appreciated the time involved with explaining how the program works. Although I understand the length of time required before communicating or resolving a debt, many people have already stopped paying when they have to rely on Debt Resolution. So the time required before the program gets involved, I believe it is not necessary. Start negotiations quicker, so people can resolve their debt even faster.

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    StaffBilling

    Reviewed Nov. 30, 2023

    Beverly was more than helpful. She explained everything and made sure I understood everything. I would recommend this process to anyone who is looking for a way to consolidate their monthly payments. The whole process took just about an hour and it was not difficult at all to get through.

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    Staff

    Reviewed Nov. 30, 2023

    It was a long process but it made me feel like something is being done about my situation. Ian seems to be a good guy, he tried to help me the best he could and the support team was awesome. I hope I would never have to do that again. So wish me luck and let's get to work.

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    Staff

    Reviewed Nov. 30, 2023

    My specialist was very kind and helpful. It was a nice conversation; sharing personal stories every once in awhile. I learned a lot more than I expected. The term ‘debt-free’ is such a nice sound and feeling and I am anxious to get there. I would definitely recommend National Debt Relief to anyone who would like becoming debt-free. He answered all of my questions and helped me understand how the program works.

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    Staff

    Reviewed Nov. 30, 2023

    Joe ** was extremely helpful. Very knowledgeable and patient with me during the entire process. Highly recommended, excellent person and professional! Thanks a lot, Joe for your excellent support during the initial process of joining, continue providing great guidance and relief to people like us who were drowning in debt.

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    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2023

    Pedro was so helpful, patient and really worked with my work schedule. He explained everything and answered all my questions. The process itself was easy just time consuming because of how thorough it had to be to be properly explained. I hope to get positive results and I would recommend to a friend.

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    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2023

    National Debt Relief had me approved and taken care of quickly, and hassle free! Within 45 minutes of the pain free process they had me set up with a plan to get me on track to a debt free me :) Representative Anthony ** assisted me and he was absolutely the best! Professional, friendly, and eager to help me!!

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    Customer ServiceStaff

    Reviewed Nov. 29, 2023

    My experience was great. From the first call to completing enrollment. Representative was very knowledgeable and understanding. He made me feel really confident and comfortable in my decision to work with National Debt Relief. I'm looking forward to what's to come and being debt free. I would definitely recommend to friend.

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    Customer ServiceStaffBilling

    Reviewed Nov. 29, 2023

    After and during my call with Michael my stress was not completely relieved but he helped me see the light at the at the end of a very dark tunnel that I thought would never end. Michael explained every step and how my payments would be used. He made sure I understood how the entire process worked. He made it clear that I had complete access to a customer portal.

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    Punctuality & SpeedStaff

    Reviewed Nov. 29, 2023

    EJ was great and the process was quick and easy!! He really put me at ease and was very understanding of my situation. I was a bit unsure if I wanted to go through with signing up for the program, but after talking with EJ, the decision was easy.

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    Staff

    Reviewed Nov. 29, 2023

    I feel much better already knowing I’m in good hands. My conversation today was great. He was kind, patient, and knowledgeable. Highly recommend. Easier and quicker than I thought it would be. I wish I had done this a while ago. I feel like the offer I was given was perfect.

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    Sales & MarketingStaffBilling

    Reviewed Nov. 29, 2023

    The information provided was clear and consistent with my research and I was able to receive accurate and reliable information from the agent who assisted me today. I appreciate his help a lot, he was very thorough, he broke down the program in a way that is helpful for me comprehend. Me and my husband have been falling behind in bills since the summer due to losing one of my extra money makers and I actually this was false advertisement but he was also able to clarify that for us to understand the program better and provided all the necessary information to move forward. Thanks again

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    Staff

    Reviewed Nov. 29, 2023

    This company has done 100 times better for me than the previous one. If you are in need of this type of program then you are in the right place. I have tried others one almost had me filing bankruptcy because they were not doing anything to help. Please do your research.

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    Staff

    Reviewed Nov. 29, 2023

    First I want to thank Valerie **, she really does knows her stuff, thank you again Valerie for getting me on the right track. And getting these CC companies off my back, I know there is a hard road to lead but am up for it. Second I want to thank all the employees I have dealt with so far with NDR. You’re the best.

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    Staff

    Reviewed Nov. 29, 2023

    My experience was very helpful. The agent gave was very kind and patient with me through the process, he made me feel important, he was able to answers all my question and explain the information that I didn't understand. He walked me through the process. He read all of the paperwork so I could understand how the process worked, I was impressed with the way he gave me time to look over all the papers so I was able to understand what I was signing.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2023

    Carl was absolutely amazing. I was stressing and scared of what I was gonna do. He worked with me and was patient. (He called me back so I could put my kids to bed) He was very personable, he made me feel important not just another number on his list. If that makes sense. All around great experience.

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    Staff

    Reviewed Nov. 29, 2023

    I have only spoken to three people so far and each one of them has been easy to talk to and have been very informative and patient. As far as recommending NDR to anyone else based on what I have experienced I have to say yes I would. Nick

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    PriceStaffBillingRates

    Reviewed Nov. 29, 2023

    It's a big help. Big relief from debt. And Roger the one I talk to he explain to me very well all the things I need to know and made me realized that I've been paying all my credit card only their interest charges but in here at National Debt there is no interest charges and will provide everything to settle all my credit cards. Thank you so much.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2023

    Hello there ...Let me extend my gratitude to National Debt for helping me get a stable and secure flow of my finances back to me! I will make some needed changes but with this program I will receive a great push in the right direction to once again have a solvent financial status! Seeing and hearing from your great agent, Shannelle ** was a very good experience and it showed her professional and personal ways to help people in financial distress! I would certainly recommend your program to others who may be in a financial rut at the present time and need assistance to remedy their problem! Thank you for allowing my input into your program and I look forward to a great relationship with all of your employees and especially Miss ** who I personally spoke to several times!

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    Customer ServicePriceStaff

    Reviewed Nov. 29, 2023

    Williams treated me with compassion and respect while helping me find a solution to my debt. I was feeling very stressed about my finances before speaking with him. He consistently reassured me during our phone call and found an affordable plan for me. I am so relieved having taken this step and getting legal security against debt collectors.

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    Staff

    Reviewed Nov. 29, 2023

    Got to speak with an agent who was so helpful and kind and he really helped make my stressful situation so much better. He was so clear in explaining the process and so patient with me during it. Really kind and I did not feel judged or rushed but genuinely felt better after speaking with him. 100% gave me a great first impression and made me excited to go forward!

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    Reviewed Nov. 29, 2023

    I was assisted by John at NDR to set up my account. He thoroughly described the process and answered all my questions. He made the process simple and uncomplicated. He advised me on the actions to take (or not to take) as each step of the process takes place. I was apprehensive at first, but he made me feel comfortable that the debt reduction would have me out of debt in 38 months.

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    Staff

    Reviewed Nov. 28, 2023

    I got all of my worries answered within an hour and am now on a financial plan that's going to help me have a better future. Marcus was so nice throughout my experience and really broke everything down. So it was easy to understand and I could make a smart decision instead of backing me into a corner like other companies have.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    I called National Debt Relief to see what help was available and being a widower and having debt. After speaking to Tremaine the debt relief counselor he explained how it works and was very clear about everything! I am so glad I called and on my way to get out of debt and be able to be financially secure!

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    I had a wonderful experience. Chase ** walked me through each step and explained everything to me. He helped me with all the paperwork and made sure I had no questions. He provided me all the phone numbers that I may need throughout the process. I will recommend to a friend.

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    Staff

    Reviewed Nov. 28, 2023

    Rodney ** was amazing to work with and made this embarrassing process easy and manageable for me and my husband during this difficult time. Everyone makes mistakes and National Debt Relief is helping our family grow and finally get this debt taken care of. If you’re considering taking this leap I can personally say that I hope this never happens again with the help of this program.

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    Customer ServiceStaffBilling

    Reviewed Nov. 28, 2023

    Mark helped me understand the program easily. Now I can get out of debt quicker. Maybe I won’t worry as much. Hopefully I won’t be getting any call from creditors. I know Mark helped me make the right choice. I will recommend National Debt Relief to anyone that needs help with consolidating bills. Thanks for all of your help.

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    My experience with Jenni was hands down the best!! Professional, friendly and didn’t make you feel less than. We were on the phone for about an hour explaining to me all about the program and answering any questions I had. What a gem you have working for you. Keep her.

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    Refunds & PayoutsStaffBilling

    Reviewed Nov. 28, 2023

    It’s is very helpful for me by joining National Debt Relief. I have debt in credit two because of Covid 19. I can handle paying my payment in time so my percentage is going higher. So when I know from friends about national debt relief I join so now it is very helpful for me. Thank you.

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    Reviewed Nov. 28, 2023

    NDR went through my options that worked for me and answered any questions I had through out the process. In the end they chose the perfect plan for me and that was within my budget to get a start to a debt free future! I am so excited to start the journey to becoming debt free with NDR. Thank you Debbie!

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    Customer ServiceStaff

    Reviewed Nov. 28, 2023

    Mr. Lou ** was patiently with me and my husband explaining and guiding us thru with the signatures. Both me and my husband don’t do much thru e-mail but we were guided very well. All good at explaining each page that we had to sign giving us the number in case we were called. Every page was well explained.

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    Staff

    Reviewed Nov. 27, 2023

    I am extremely pleased with the service I have received from National Debt Relief. Their agent, Shawn, was very professional and knowledgeable about the process. I would highly recommend this company to help with debt problems. It’s good to know they have my back and have taken the worry from me.

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    Customer ServiceStaff

    Reviewed Nov. 27, 2023

    All my questions were answered thoroughly throughout the call. I felt listened to, assured, and supported throughout the call. I was treated with patience and consideration throughout the call. The program was explained in detail. Both customer service representatives were very helpful. I would definitely recommend the program to a friend.

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    Staff

    Reviewed Nov. 27, 2023

    The young lady I spoke with was very kind. She took the time to explain everything to me. She understood my situation and she was very patient. You could tell it was not just a job to her. She does this because she wants to help people. Thank you for your generosity just for me but for all the people you do help in the time of need and in time of despair.

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    Staff

    Reviewed Nov. 27, 2023

    Very much appreciated and helpful and getting me the best help in getting my life back in order and preparing me for retirement, staff was very attentive and not judgmental and very good at presenting the process and making it understandable return of information and walked me through the sign up procedure and setting up everything in place.

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    Staff

    Reviewed Nov. 27, 2023

    Chris is awesome. Very personable. He took the time to guide me through the process and thoroughly explained all steps in detail. I appreciate that not once did I feel I was a burden or asking too much. He also shared his perspective on my situation in a personal but logical perspective which I found to be very helpful. Thanks a ton my man!

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    Staff

    Reviewed Nov. 27, 2023

    Going into this process it can be a little overwhelming but with the assistance of my dedicated team I was well taken care of. They simplified the process. Carefully walked me through all of my options. This team treated me with kindness and respect throughout the entirety of the process. It was important to me that I was understood and not rushed into making a decision. Both of those priorities were taken care of. I am so relieved I chose this company to partner with as I go through this journey of become debt free. Continue to talking care of your customers like this, please! I will recommend to anyone struggling with overwhelming, life altering debt issues to utilize this wonderful company!

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    Staff

    Reviewed Nov. 27, 2023

    Things had just started piling up for me. National Debt Relief personnel were very helpful and very professional. They answered all my questions and gave me all the help I needed to start my road to becoming debt free. The process was easy to understand and fairly simple to complete. I would recommend National Debt Relief to anyone needing help with financial difficulties.

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    StaffHonesty & Transparency

    Reviewed Nov. 27, 2023

    Taiji was very professional and answered my NUMEROUS questions about this very sensitive and touchy subject. She put me at ease and made the painful process go very smooth. Highly recommend! She even asked about the amount of our tithes - which was crucial to us and to be honest - I was actually surprised that this was a question that was asked. This helped ease the decision as well.

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    Customer ServiceStaffBillingLoan Process

    Reviewed Nov. 27, 2023

    I was struggling to make the bare minimum payments on my credit card debt and the personal loans I had taken out. My roommate was diagnosed with cancer and I had left my job to take care of them. They were unable to pay their portion of the bills, and once they had passed I took a job that was considerable less than what I had been making before. I relied on family to help and was trying to make ends meet but was struggling bad. I finally broke down and contact National Debt Relief. Chris walked me through the options and explained everything. I felt like a burden was lifted off my shoulders. I am all for you put yourself into this issue so you need to pull yourself out BUT we all need an assist sometimes. I am glad I made that call and can focus on repaying the debt and getting my life back to normal.

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    Staff

    Reviewed Nov. 27, 2023

    Daniel was very professional and respectful. Very patient and thorough in explaining the process. I appreciate that he took all the time I needed to thoroughly understand the program. He walked me through the entire registration step by step. He made me feel like he cared about me more than just another client. Daniel showed me real concern in helping me resolve my financial problem.

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    Customer ServiceStaff

    Reviewed Nov. 26, 2023

    I had the assistance from Ericka **. She was very personable, friendly, and explained everything in detail and broke it down so I could understand and if I had any questions she answered them for me. I am so excited to start my debt free journey and can’t thank Ericka enough. Amazing customer service!

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    StaffTransparencyHonesty & Transparency

    Reviewed Nov. 26, 2023

    All I can say is that Sean is absolutely fantastic at his career. He is very clear, easy to understand, compassionate and helpful. I honestly could not have asked for a better and or easier explanation or experience. Everything was clear and easy to understand through out the whole process. Thank you for helping me get started to being debt free.

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    Staff

    Reviewed Nov. 26, 2023

    I had a very pleasant experience talking with Mr ** who was very helpful in explaining the options that was available for me to work with concerning my situation and I would surely recommend this to family and friends alike. Looking forward to working your program so I can start saving more for myself and family.

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    Customer Service

    Reviewed Nov. 26, 2023

    I have been drowning in debt for quite a few years; thinking I could handle it on my own. I finally reached out to National Debt Relief and they threw me a lifeline. It hasn’t even been 24 hours since I called them. I’m still scared and disappointed in myself, but I do feel more positive and confident. I see a light in this dark tunnel and a weight has been lifted. I’m walking taller and I am looking forward to being debt free in the near future. Thank you Rueben, sorry if I misspelled your name!

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    Staff

    Reviewed Nov. 26, 2023

    With confidence I can say this is the best debt relief company there is. I have dealt with a few and I feel like I am in good hands with National Debt Relief. Friendly and motivated staff will resolve my debts in a timely manner. I will definitely recommend them to anyone.

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    Punctuality & SpeedRates

    Reviewed Nov. 26, 2023

    I just signed up today and they were very personable and answered all my questions. Signing up was quick and easy. I have had a positive experience thus far and hope that it continues. I encourage anyone interested to please give them a try. I promise you will not be disappointed. They are also very reasonable.

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    Punctuality & SpeedStaff

    Reviewed Nov. 26, 2023

    Vanessa was easy to understand and extremely helpful. The process was quick and easy. I am on my way to being debt free, which I am very grateful for. My husband signed up as well. I will be telling all my friends about this program and all the awesome ways it can help better your life.

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    MaintenanceStaff

    Reviewed Nov. 26, 2023

    I spoke with Derek **. He was able to break it down very simply. All throughout my adult years the code honor was to repay debt responsibility, I was stunned to discover my apt doubled and they would not negotiate. Representative DP was able to explain the process in a simple format and I was in. Thank you DP. You are a great human being. God bless you!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Nov. 25, 2023

    At first I was skeptical and by the end of the first phone call expressed I needed time to think and scheduled another call. Follow up phone call came around and the floor was open for my questions which were all answered. Did not feel pressured or like if I was being pushed to buy a product which is comforting with this sort of thing. Helped with all questions and was very transparent with the process. Walked through all steps during enrollment ensuring nothing was missed or hidden.

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    Customer Service

    Reviewed Nov. 25, 2023

    The person I spoke with was nice and he explained everything to me. He also answered any questions that I have. He stayed on the phone with me until the process was finished. I would recommend this service to my co-workers, family and friends if they have a debt problem.

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    Staff

    Reviewed Nov. 25, 2023

    I wanted to leave a review about my Agent Layal. She was wonderful from the start to the finish line. What an unexpected treat. Awesome personality...very warm, easy to talk to, and technically and tactically proficient. When I had a question, she had a direct answer. No guessing. I love that! Kudos. Layal, Keep up the great work. Will definitely recommend.

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    Staff

    Reviewed Nov. 25, 2023

    Great help. Really pay attention to detail. Walked me through everything and made sure I understood. Very committed to ensure everything was accurate when sent as well as making sure to inform me how to accomplish tasks. I am very pleased with the service and would recommend any of my friends and family to use this service.

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    Staff

    Reviewed Nov. 25, 2023

    The gentleman I was speaking to was very polite and he took his time explaining things to me. If I didn’t understand it he would explain it to me again. Thanks Adam for your help. I would let my friends know who they can go to if they in debt.

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    Punctuality & SpeedStaffBillingFollow-Through

    Reviewed Nov. 25, 2023

    Michael was very knowledgeable, patient and informative about debt relief options and prompt with the follow through process and completion. I feel much more comfortable and confident that our hardships will have a positive outcome with time. Though I am nervous about not keeping payments current, I have a better understanding about how the program works.

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    CoverageStaff

    Reviewed Nov. 25, 2023

    Pedro did an excellent job of describing every aspect of the process. He made a stressful situation a manageable one! He was very thorough with checking. He covered all details of the service and was very reassuring throughout the application process. I would recommend NDR to any of my family or friends in the future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2023

    Tonya was awesome and very professional at her job. She taught me more about my own debt in just one phone call. I’m so glad I called National Debt Relief. I can’t wait to start my new life debt-free. And I’m so glad Tanya was able to point me in the right direction to become debt-free. Thank you!

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    Billing

    Reviewed Nov. 25, 2023

    Overdue bills cause tremendous stress. NDR has been exceptional in trying to counter the stress with positive feedback and options. I've had two accounts settled and one just added today for settlement. Slowly but surely there's progress. Didn't get the debt in a short time so it won't be settled in a short time. Patience for me is hard but I must practice it faithfully. Thanks NDR for a good experience in negative situation. God Bless.

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    Staff

    Reviewed Nov. 25, 2023

    I want to thank Bernie ** very much for helping me. She made my experience so very easy. Thank Bernie so much for your help. This program will make my life so much easier. I really appreciate your help, because I didn't know what to do. Thank you so much.

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    Reviewed Nov. 24, 2023

    Happened a lot faster than I expected. NDR has already resolved five of my accounts within the first four months of my association with them. Most pleased. Looking forward to resolving the rest of the accounts.

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    Staff

    Reviewed Nov. 24, 2023

    Jonathan was not only caring but he went the extra mile. This company is such a blessing to my life. I would recommend this company in a heart beat. Thank you so much for your time and effort to get me debt free. Also I am so thankful that Jonathan took the extra time to explain every plan. Then went over the plan in such detail that I knew exactly what I was doing.

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    Staff

    Reviewed Nov. 24, 2023

    Carl was so amazing. He helped me every step of the way and was not judgmental. He was so sweet. I’m very thankful for the help he provided. He was very knowledgeable and understanding to my situation. I am very excited to get to work with him on clearing my debt. I feel encouraged and less stressed already.

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    Staff

    Reviewed Nov. 24, 2023

    Very helpful and informative also patient. The experience was very pleasant and Terrence was kind, courteous and went out of his way to help us even though it went past work hours. The information that he gave us was very helpful and we are grateful. Would recommend him to someone else when they are in need.

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    Reviewed Nov. 24, 2023

    I am thankful to have found this company to assist me to become debt free in 4 years or less! I can sleep better now! I am thankful for Rebecca who assisted me to finding just the right plan for me. Thank you, Rebecca! I am just starting this experience, so I have no further comments.

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    Customer ServiceStaffBilling

    Reviewed Nov. 24, 2023

    Tivon ** was who helped me on the phone going through the process. He was very helpful and very kind! There was at one point I had to do a 3-way call with one of my credit card companies, never have I done a 3-way call, Tivon walked me through each step on how to do it. Kinda cool though now I know how to do that lol! He overall was a great person to be on the phone with.

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    Customer ServiceStaff

    Reviewed Nov. 24, 2023

    As of this portion of my process with National Debt Relief has been stellar! I have compared companies in this line of business and was just about to proceed my process with a different (unnamed) company when I called and Yves answered my call directly. This in itself surprised me. Once I began speaking with Yves it was immediately obvious that he was very knowledgeable and took the time to answer my questions while also describing just about everything I have read from within my profile since! Yves and myself may have had an awkward “speaking over each other issue”, however Yves’s professionalism shined through, he is a true asset I am sure to your company and as I mentioned above, based on my many years in an industry where professionalism was paramount, that said, up to this point in my process up until now (also anticipated to continue) has been stellar!

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    StaffBilling

    Reviewed Nov. 23, 2023

    The young lady that was helping me and explaining to me on how to get my debt down and getting my bills under control so that I start to see some of my instead of paying bills and getting no resolute living from check to check being without money. She was a gift from God to me working patiently with me and making sure that I understood and how this would really help me to get back on track and take control of my finances again and feel good about it.

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    Staff

    Reviewed Nov. 23, 2023

    They are very friendly and willing to understand your situation. Willing to help in any way. They explained everything to me and my husband and also read over every page. Kept asking if we had any questions. So glad we decided to do this. We are in our 50s and 60s and needed help.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 23, 2023

    She was very friendly and approachable. She sounded very natural and was easy to talk to. She promptly took care of what I was looking for. Especially so close to the holidays, she remained cool and collected the whole call. We were only on call for a brief amount of time but I would definitely recommend her.

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    Staff

    Reviewed Nov. 22, 2023

    Representative was very cordial and highly professional, among the very best I've experienced and very knowledgeable. She was a joy to work with, and would highly recommend for any job that entails this type of experience, education and knowledge that she presented. I hope, in the future she is presented with the job title and raise she deserves.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2023

    I just started this yesterday so I only have a limited amount of experience with NDR. So far, I have had a positive experience with Casey and I feel this program is going to help me learn how to manage my finances better. I am now busy reading the material provided and preparing to respond to my creditors properly.

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    Sales & Marketing

    Reviewed Nov. 22, 2023

    In the day and age were in now everybody’s scamming everybody. I had several questions, and they were all answered to my satisfaction, which I’m very pleased. I joined the program, and I actually cried, happy tears, because the weight of the world was lifted off my shoulders, and I couldn’t be happier.

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    StaffBillingRates

    Reviewed Nov. 22, 2023

    National Debt Relief was so easy to work with. I got everything approved within less than 30 minutes. All the stress of high interest rates taken care of! I feel so much better knowing that the money I put forth will actually help pay off my debt. I’m so ready to be free of Credit Card Debt.

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    StaffBilling

    Reviewed Nov. 22, 2023

    Very helpful, answered all questions and now I am on the path to debt freedom. My representative took plenty of the me to answer all my questions and make sure I understood the program. We discussed all debt and made a plan to help me get out of a lot of credit card debt.

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    Customer ServiceTechStaff

    Reviewed Nov. 22, 2023

    When Andrea helped me over the phone to explain and then fill out the contract for National Debt Relief, she was very patient and very well-informed. I felt like I was talking to a friend in my hour of need. There is no doubt Andrea is an asset to NDR. Thank you.

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    StaffBillingRates

    Reviewed Nov. 22, 2023

    NDR showed professionalism, time and seriousness so that I could understand and thus help me manage my current financial situation. On the other hand, I also appreciate the reduction in my monthly payments, also contributing to eliminating the interest that I have struggled with for a long time. Thank you a thousand.

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    Staff

    Reviewed Nov. 22, 2023

    Kristen has been the first person that truly made me feel unjudged about my situation. She is friendly, understanding, caring, empathetic, well spoken, the list goes on but I hope my point is clear. I had a great experience with NDR because of Kristen. I would absolutely recommend NDR to friends and family. A big raise this year is in order. : )

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    Customer ServiceStaff

    Reviewed Nov. 22, 2023

    My customer service rep, John, was such a knowledgeable and patient professional. He knew what he was talking about, was timely, sensitive to my feelings and situation, understanding, and got me the results I needed. He handled all the information and processing intelligently and efficiently. He instilled complete confidence in me handling this financial journey to debt freedom. Thank you.

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    Billing

    Reviewed Nov. 22, 2023

    I had a great experience with Arthur, it was unexpected and I was caught off guard with the initial conversation because I had been thinking about bankruptcy, Arthur was able to talk to me and I listened carefully and understood that there was a better way to deal with debt. After listening and considering and expert's advice I decided to take him up on the offer and I am so happy I did, there's is no second guessing my decision, I am in it to be free of credit card bills now and forever.

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    PricePunctuality & SpeedStaffBilling

    Reviewed Nov. 21, 2023

    Yes I would recommend anyone because process is easy and you will be debt free and also low monthly payments. Thank you guys and I’m happy to join the team. Sorry that I didn’t meet you guys earlier. Thanks a million debt relief. Was a bit scared at but they explained me. They walk me through step by step. I was so relieved. Omg it's worth the wait.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Nov. 21, 2023

    Communication and instructions are clear, the tone is courteous, and the follow up is consistent. Considering the amount of stress that I have had over my finances, I really needed to be treated with respect and honesty. That is what I have received in my dealings. If you have any financial stress, and want to feel like you are a person, then I suggest you check out National Debt Relief. I would be very surprised if you were not treated as a valuable client.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2023

    I really don’t like taking phone calls, but Eli made the call so simple. She was concise, clear and thorough. I am still so in awe of her professionalism and her compassion. What a perfect job for her! I hope all of her days can be as amazing as she is.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2023

    Adam ** was fantastic. He explained all I needed to know in a very friendly manner. He dealt with my terrible phone service and had extreme patience during our calls. I thank you for your time and knowledge helping me with my situation. I look forward continuing my journey with your company.

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    Staff

    Reviewed Nov. 21, 2023

    I have to say that James is a very nice man and is very patient. It is a very long process to go through, and he didn’t rush me. It’s a lot to take in, and sometimes I had to ask him to repeat himself, and he did with no problem. He’s a people person. I appreciate the way that he helped me get through the process.

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    Punctuality & SpeedStaff

    Reviewed Nov. 21, 2023

    They are always working with me. They treat my concerns and make sure there is no doubt. They always come up with different programs that will help further my debt relief. Once I make my deposit regularly, I am helped further to fast track my program. All the staff are very helpful.

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    Staff

    Reviewed Nov. 21, 2023

    We had a wonderful experience working with NDR. We were hesitant at first because this was our first time needing some financial assistance. It is a decision that we do not regret. NDR representatives are very professional and helped us every step of the way. They were very informative and explained the entire process and how it would be from start to finish. We are very satisfied with how everything turned out. We are debt free and able to start rebuilding our credit toward a better future. We highly recommend using NDR if you are struggling to pay down debt and are looking for some financial relief!

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    Customer ServicePriceStaff

    Reviewed Nov. 21, 2023

    I just signed on with NDR and I must say I was very impressed by your customer service. Janette ** was knowledgeable, compassionate and empathetic. Before signing with NDR, I talked with several debt relief companies. The reason I chose NDR is because of Ms. **. She anticipated and answered my questions extremely well. She pointed out several errors on my credit report so we could file to correct them. She was both thorough and reassuring. Janette is worthy of your acknowledgment and praise!

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    Staff

    Reviewed Nov. 21, 2023

    I contacted Andrew ** today in regards to assistance with my debt. He was very knowledgeable about my situation and was very helpful with assisting me with my options and what best fit for me. He also was very detailed with the entire process of what I should expect from beginning to end. I'm truly grateful for his knowledge. There's nothing better a customer likes to have so many questions and have them all answered with professionalism.

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    Staff

    Reviewed Nov. 21, 2023

    I am in a very stressful and overwhelming financial position and was encouraged by family to reach out to a company like National Debt Relief. After talking with Joshua I found help and feel a large weight lifted off my shoulders. Financial stress is a lot easier to manage with a plan and knowledgeable people to help you.

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    Customer ServiceStaff

    Reviewed Nov. 21, 2023

    My overall experience with Marcus was outstanding! His customer service is awesome and he made me feel at ease and he's there to help. His kind words and his upbeat personality made me laugh and make me comfortable. The phone call ended with a friendly "Thank you and don't hesitate to reach out for questions or concerns."

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    Staff

    Reviewed Nov. 21, 2023

    I have been struggling to get out of debt and hopefully, National Debt Relief will help with this. The person I spoke with was extremely nice and comforting. He surely made it seem like I’m making the right decision. Hope he is correct. The stress of debt is very overwhelming.

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    Customer ServiceSales & MarketingPriceBilling

    Reviewed Nov. 21, 2023

    I would give them a zero if possible. For 51 months, we have made the payments and have NEVER missed one single payment. When we signed up, their EXPERTS said that we would be debt free if we agreed to $348 on the 1st and 15th of each month for 53 months ($36,888). Well, that will not happen. We still have over $7,000 in debt with just 4 more payments. They want to talk to my wife, but they have been VERY RUDE and they talk down to her. With their track record, we would still be paying an additional 12 to 18 months after the 53 months. So, that would be 65 to to 71 months, not the 24-48 months that they advertise. And if we would go with them that long, we could have spent $45,240 in 65 months and $49,416 in 71 months. We owed around $50,000 total. So, they really do not save any money, unlike their ads!

    Also, we recently checked her credit score because it went down. When we did, we found out that the ones that we thought were settled for a percentage of the total due, were actually written off for the total amount. They have become a multimillion dollar business due to the GREED of the company. They charge THOUSANDS of dollars for doing this for you. But, I doubt they are doing anything since the credit report shows that they are written off and not settled.

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    Staff

    Reviewed Nov. 21, 2023

    I love the attention I was given! Gregory did an amazing job teasing out all the important information he needed to get a full picture of how best to tackle my situation. Feeling very confident that by the end of the time-period we discussed, I'll have reached/exceeded my financial goals!

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    Customer ServiceStaff

    Reviewed Nov. 21, 2023

    Working with Sabrina has been extremely helpful. Not only did she calm my nerves but she was willing to spend two hrs on the phone with me to explain how the program works and take me through it. She has been available for all my questions and concerns and reassures me on how to become successful in a debt settlement. She's also gave me some advice on how to become financially successful and independent. I think the greatest gift was the emotional support. This isn't an easy process. It's a terrifying one and it's my fault for putting myself in that situation but I'm a good person and sometimes we are put in these situations to learn. That's what I'm trying to do and Sabrina has been a pillar of support. I'm grateful for her and to the program that National Debt Relief provides.

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    TechStaffBillingRates

    Reviewed Nov. 21, 2023

    Your representative, Anthony, explained in detail how NDR works to my advantage with the high interest credit cards. He was very knowledgeable and able to set me up with a program and contract to work towards obtaing a clean start and keeping my financial goals in good standing going forward. Thanks Anthony!!!

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    Staff

    Reviewed Nov. 21, 2023

    My debt relief counselor was awesome! He was patient, kind, and informative. Answered all the questions I had and some I didn't know to ask. At the end of our discussion I felt I had been given all the information necessary to make the best decision and choose the program best suited to my situation. Truly a weight has been lifted. I feel I can get control of my spending and see a clear pathway out of debt.

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    Staff

    Reviewed Nov. 20, 2023

    I had excellent attention and service with my advisor, I felt very comfortable and explained everything in great detail, I feel that I am in good hands to get out of debt. Now I just leave everything in your hands to be free of debts soon. My goal is to recover my credit score and have a credit again that allows me to continue improving.

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    Staff

    Reviewed Nov. 20, 2023

    Derek was very very knowledgeable and courteous and did absolutely everything he could to help us make the right decisions in our situation. He made certain that we were clear and understanding of what we needed to do! He made sure that everything we needed was explained and detailed so that there was no misunderstanding or confusion. He did everything possible to help us make the most out of resolving our problems and helping us to set a goal for our future. HIGHLY RECOMMEND.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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