National Debt Relief Reviews

All of the communication I've had with representatives has been positive, encouraging, professional and productive. I really appreciate being able to reach a live person either through email or calling the customer service line. My emails are always responded to immediately and I'm never on hold long.

All has been good except for the phone calls without a message with the purpose of the call. That is a little frustrating. Service requests are answered promptly and sufficient information is given to the customer. Also, the website is very easy to navigate.

I was at the end of my rope with creditors and not only did they handle and settle with each of my creditors, they were super helpful and made thing so much easier! No one should be stressed about money and they make sure that you are taken care of!!

National Debt Relief has lifted a huge weight off of my shoulders. My irresponsible spending to cover living expenses with some luxuries like a fridge full of food, television and internet left me in a substantial amount of debt after I got out of college. As I matured and realized how reckless I was with all of this credit spending, I cut up all of my cards, tried to get make payments and ahead of all the interest on different loans or credit cards, but never seemed to get my head above water. The anxiety and stress that paired with this experience was awful and made me fear for my future.

From the first phone call to NDR, I have been so pleased with the company. They really do work with you to figure out a plan to get back on track. Every phone call and interaction with their agents is ALWAYS top notch. Being in debt is stressful - and NDR is not only helping me get out of debt, but alleviating the stress around the process.

NDR has completely taken away the stress and worry of trying to manage our debt. We make sure to have the money in the account they set up for us each month and they do the rest. Seriously great having that peace of mind that it's being taken care of. Thank you NDR!

They are very friendly and explains everything clearly. They really want to help you get out of debt and stay that way. I would recommend them for anyone who has had trouble by loss of a job where it is hard to pay the bills on time without late fees.

Stupendous to let them handle my debt. For me, it was very easy and a great relief. Can't find a better team to deal with my situation or to handle the debt that I was in. I would recommend National Debt Relief to anyone that is having problems in debt.

Everyone is always very helpful and they always have a great attitude. I haven't been the best at keeping up with payments but National Debt Relief has been great in negotiating settlements on my accounts. NDR is very proactive with communication, which I greatly appreciate. It's always better to have more, rather than less, information. The online portal is easy to use to track your settlements and see your payment schedule. I have no complaints.

I do not have any complaints, they have been on the ball the whole time. And I do acknowledge them, my situation is very stressful. This is for all who need some support in dealing with circumstances beyond their control. I am thankful and appreciate this group for the needed relief.

They have been forthright, truthful, very helpful and, very understanding. They have worked with me in times of need on all occasions. I have been very pleased with them and their staff. I would recommend them to others without hesitation.

I was struggling with many credit cards that I had opened to survive during college and had difficulty making ends meet every month due to the payments. National Debt Relief put me on a pay plan I could manage and helped me resolve close to 18 credit card debts in just 13 months! I am so grateful for all their headwork and would truly recommend their program!

I am happy with my experience working with National Debt Relief and would recommend their services to any friend in need. They were very helpful in the beginning stages and continued to be of service as my needs evolved. I was skeptical of their services offered, but they made me a believer.

They thoroughly explained the process and before I knew it they were settling my accounts! Any question I had they were available to answer. I highly recommend to anyone who feels lost with their credit and repairing it! The process is so easy it's almost laughable.

They say they are there for you, and they are! My highest debt almost 10,000 was settled for 0 dollars & 0 cents. Thank you. They also keep you up to date on what is going, on what offers they try & make for you. Best of all, you will not have debt collectors calling you. National Debt Relief, deals with them so you don't have to.

The people are always helpful and willing to explain things. I have never had a rude or bad agent to work with. Truly a good company to work with and thankful for their help. I would recommend to others who need aid in getting their financial situation under control.

NDR is doing a wonderful job in handling our finances for us. Please keep up the good work. We will have our account paid off way before we anticipated. All we have to do is keep up on our payments. Thank you very much.

They worked with me and helped me get debt free. They even helped me get approved for a loan to help pay off debt even quicker while still negotiating down the amount I have to pay. Great company to work with. I would recommend them to anyone who is dealing with a hardship and needs to get out of debt.

As of this date, I have had great customer service and good results with getting my debt resolved. It's a slow process but a great alternative to bankruptcy??? I would definitely recommend this service. The only problem I have had is logging onto the financial institution website. This needs some improvement.

I am settling my debts without undue stress and without bankruptcy. I believe that I am being fairly represented and am keeping my integrity intact. I have hope to be out of debt and able to recover my financial stability within a comparatively short period of time.

I was 50k in debt and my creditors didn't care to what I had to say, my credit score went to less than 300, but thanks to National Debt Relief half my debt is gone already. My credit score is nearly 600 now and my payment plan is very affordable.

Everyone was so nice and helpful. It was such an easy process. My payments got started right away and at first I was hesitant because I was still getting creditors calling me, but soon enough 2 credit accounts were settled and it took a huge weight off my shoulders to know that they were taken care of. I'm still waiting on my other accounts, but I'm confident they will be settled as well. Thanks National Debt Relief!

We have enjoyed working with NDR. It has been an easy transition and the representatives are very pleasant to talk to! We love the website and being able to upload statements and missing documents has been such a fast way of doing business. We would recommend this company to our family and friends.

I chose this service base on credibility on their records on internet... and from day one they have been complying with everything with my contact. I'm seeing extraordinary increasing on my credit report score. I'm halfway. And I'm positive by the end I will have a brand new start.

National Debt Relief helped me clear up over $10,000 in debt with low monthly payments in little under 2 years. Customer service was always top notch and resolved issues on the spot. They handled all transactions between myself and creditors so I didn't have to worry about the constant calls. I highly recommend their service!!

Enrollment in the program was simple and fast. The follow up on questions was prompt. Would like to have more information on where they are with each account as far as reaching a settlement -- whether the account has been contacted or not.

They have been so extremely helpful and easy to work with during one of the most difficult times of our lives! We would have been lost without them and wouldn't have known what to do! It was so easy to sign up and start the process, and they are always so helpful when you call with questions! Thank you!

After many sleepless nights, I decided to call National Debt Relief, and it was certainly the best decision I made in the last few years. Not only the response was fast, but they got to work immediately. In less than a year with the program, at least a third of my enrolled debt amount has been settled, with savings of 50% so far for me. I'm looking to finally have the freedom from debt I so much wanted, not in 3 years which is the originally the term of the program, but almost a year earlier because of their great negotiating skills. I will definitively recommend their services to anyone in need.

I've been enrolled in the program since March of 2017. Their client services department is excellent and fully explain everything. They understand their clients are entering with a poor financial situation and hardship and offer shocking flexibility.

I would like to say that the experience with National Debt Relief thus far has been very informative, easy, and a promise to what they said would take place. I have no complaints as of today. Everything has worked out according to plan so far, the customer service has been great when the process started, and they answered all my questions and concerns. After only 2 months, we received a proposal for a settlement. Excited!

Everyone was friendly and it was affordable. Several of the debt collectors have quit calling so I assume it's working. That's really all I know at this time. I've not been enrolled long enough to really see any results. I hope to see some results soon.

Seem to be doing a good job so far. Nice to have someone else taking care of my debt for me. You went highly recommended on the web. Seems everything is working out ok! Student loan is my big problem. Like to see that out of the way soon! Thanks for doing a great job. You and your associates have done what they said!

My overall experience has been nothing short of fantastic! He was Honest, helpful, understanding and overall very knowledgeable! It's not something anyone wants to do, but this process makes it worth all the while. I would highly recommend National Debt Relief to anyone of my friends or family.

Awesome??? Love you guys. I will be happy when my loan is paid off. Only made two payments but I'm very confident that all my CC bills will be paid in a timely manner. I have not had anything but good customer service with National Debt Relief. I would highly recommend National Debt Relief to friends and family.

First and foremost, I was referred National Debt Relief by a friend. And I was very thrilled to be part of National Debt Relief program. They provided me with information about what I needed and I would highly recommend it. The program is good!

I would like to know why National Debt Relief isn't contacting my creditors to pay my debts off. I have contacted each creditor and only one has been contacted by National Debt Relief to pay them back. Why not the other ones?

Not sure how to comment because relative speaking I haven't seen much different yet. I can give a more definitive review once I've seen a difference, like in about 8 to 9 months. After about 1 year or so I can review National Debt Relief. One thing I can say is that my welcome representative was very nice and patient with me.

We can't say enough good things. The phone calls stopped. The billing stopped. Our sleep started. A very kind and knowledgeable group of professionals. Your questions and phone calls are answered promptly. We feel National Debt Relief was a God send!!

My experience so far has been very positive. So far, two of my accounts have been settled for about half of what I owed. Their customer service reps are very nice and knowledgeable. I was pretty skeptical at first, but NDR is legit.

Customer service is very helpful. I was nervous at first entering into this but now I feel as ease. It is a relief to have one monthly payment and NDR handles all my creditors. As long as a client follows the suggestions and keeps up on how their own account is doing, then it seems to be going smoothly.

Great service and I am very pleased with their ability to work quickly with creditors. It also makes my wallet happy to know I don't have to pay all the high interest fees if I were to continue this journey on my own.

Only been with them for 3 months, but so far they have been wonderful! In the beginning, they were very patient as well as non-judgmental as I decided whether this would work for me. As I continue forward, they have always been easy to talk to and always available whenever I need help! Never have regretted choosing this company and am very thankful for their support!

I have just a few more months until all my debt is paid! Due to some unforeseen circumstances, my family suffered financially and National Debt Relief has helped us get back on track. The representatives from the beginning and throughout the process answered any and every question I had. They have been kind and patient with each transaction.

I just didn't like how I had to call to make any kind of decision. When I lost my salaried job I tried to get my deposits postponed. Requesting online wasn't enough apparently because I overdrafted the following Tuesday. It's a lot of stuff that could have been avoided if they just made their online portal more active. Regarding resolving cases, I haven't had anything after the first two resolved and it has been a significant gap between the other resolutions. Maybe four to six months in between. Not sure if that has something to do with me or just the way National Debt Relief does their job. It's getting the job done and I'm decently satisfied.

I heard about National Debt Relief on the radio and decided to give it a try. I don't regret it! It was easy to sign up. The customer service representatives I worked with were patient with me, despite having a terrible phone connection that day. This will be a big help! I'd recommend it to anyone.

Great service, very helpful! National Debt Relief was so helpful with getting me out of debt. Would definitely recommend to others. The process was easy and simple. The client team was always very courteous and professional. Thank you very much, National Debt Relief!

I was very hesitant at first on doing this program but researching them on the BBB website I decided to give this program a try. I'm extremely happy I did, NDR took care of all my debts in a way I didn't think was possible. They negotiated with all my creditors and was able to come up with the payoff amount that most of the time I was shocked of how low they were able to get the debt settled for. They provided all the information, answered all my questions, gave me updates on each of my accounts that were in the program when something good or bad came up. I can't thank NDR for the help they provided in getting me debt free. Thank you again NDR!

I am about one year into my debt consolidation/payoff with National Debt Relief and I have had nothing but positive experiences with everyone that I have worked with from joining the program to staying informed throughout. I am pleased with the progress and I will continue with this program until all my debt has been resolved.

I have been enrolled for 4 months and still getting calls and emails. I am not happy about the length of time it is taking to settle. I would like to get a settlement and for these collectors to stop harassing me, so I can move forward without being concerned about going to jail over these debts.

The sign up was quick and easy to understand, our questions were answered thoroughly. It is still too early to fully rate our experience through the whole process as we have only been with National Debt Relief for 2 1/2 months. We hope this will become a positive experience and hope we can later tell others about our experience with National Debt Relief.

After enrolling in a National Debt Relief program, I felt the huge financial burden lift away. They were very good at evaluating my situation and making plans that would work for me. They have always been friendly, and helpful with any of my questions or concerns. They have so far settled with two of my creditors for about a third of what I owed. I am so far very pleased with their service and assistance.

The easiest process ever. Wish I would have done this sooner!! You tell them your financial goals and they take over from there. I can finally breathe again and get some relief. They talked to all my creditors and worked out the best deals!!! Thank you!!! Sound sleeps again. :)

I am so thankful that I was able to get enrolled into this program. They have been very helpful and understanding when it comes to the change in my pay schedules. They have been doing very well with all my concerns and help in me understanding. Thank you.

I've been with the company less than a year and have already had 3 creditors settled. Not only that but they're constantly working with my creditors. I would recommend National Debt Relief to anybody. Keep up the good work guys!

The process was very easy and the information provided was very thorough. All my questions were answered well and he was very patient with me while I made up my mind if I wanted to give this a try or not. I am very excited to start seeing some results as far as finally being rid of this debt!

You promised to address items 120 days late and it never happens until long after. Just got statements delivered for first time in a year. You do not deliver as promised or advertised. I have to constantly request you to address issues at hand with seldom receiving results.

Have already expressed our views on your timeline. Will repeat: THANKS BUNCHES for helping us towards getting out of debt! We appreciated not having to deal w/ the creditors directly. (Having an answering machine, we could avoid any pesky phone calls from creditors.) You also advised us what to do with pesky mail from them. God's wonderful blessings & His sustaining graces be showered upon EACH of you with National Debt Relief!!

We have only had one debt settled. It took longer than I thought it would. We have been with this company for almost a year I think and have only one settlement offer. But so far I am happy I just wish we would have had more settlement offers.

I am still in the beginning stage. Everything is going as planned so far. We have completed the paperwork and set up the monthly payment that goes into an account and will be used to settle my debts. I am excited to be on my way to being free of my credit card debt!

I signed up a few months ago in March and have been paying every two weeks toward my debt. I was told when I signed up that about 6 weeks from approval I would start receiving offers to settle my debts that were negotiated and my credit score would rise. It's been 3 months and I have not received one offer and my credit is still in the tank. On top of that, I lost my job and called to see how I can handle my account if I had to miss a payment and was told I could postpone one payment one time but if I didn't have the next scheduled payment that my account would be closed.

I had an absolute GREAT experience when I called and set-up everything, but to be quite honest it's been over 30 days since I signed up and I'm still receiving phone calls and emails from my creditors... I sent an email regarding this topic and NEVER received an answer... and no I didn't follow up with a phone call either.

NDR is a class act. The staff is knowledgeable and friendly and my experience with them has been phenomenal. I would recommend them to anyone sucked into the ever growing phenomena of the cash advance circus. Enrolling with them was the best thing I could have ever done in my situation.

Every staff person I encountered during this whole process was wonderful. They treated me with respect and shared valuable information. When I enrolled, the online login was not a feature but came available near the end of my program enrollment and I found it to be a valuable resource. I would DEFINITELY recommend NDR to others in the future.

With all the stress related to financial issues it is wonderful that NDR is so easy to work with. Whenever I have issues with a creditor I just give them a call and they jump right on it. I am totally pleased with their performance and the service that they provide.

Yes, I had a great experience. So very helpful. I hope we get a good result for me and my credit. The process has been easy. I have an account I can review online without making multiple calls and waiting for someone to answer.

From the beginning of the process until it was complete National Debt Relief held strong to all of their claims and promises. I was always contacted for my consent for any agreements. They saved me thousands of dollars and helped to eliminate my debt years faster than it would have taken me.

National Debt Relief isn't for everyone, especially for those people looking for an "easy" fix to get out of their credit card debt. It's work, plain & simple. One of the first things NDR went over with me is having me realize what exactly led to me drowning in debt, which I knew what caused my circumstances but I have feeling a lot of consumers don't. Once you discover how you got to where you need NDR, you'll know how to avoid similar situations in the future. The other work I'm referring to is the budgeting and making sure your payments to National Debt Relief are on time. Which is another key to future success. Now that I'm debt free I save my money to make big purchases with cash upfront, rather than buy on credit and racking up interest & late charges. I highly recommend National Debt Relief to those people who are willing to do the work, are committed to reducing their debt and who want to live a (mostly) debt free life!!

Set up was simple and easy. It's been 2 months and from what I can tell nothing has happened yet. But I have gotten 2 emails ask how my experience is/was. Once I see things resolved with my credit cards that would be a good time to see how things are going.

I really would like more communication from the company on my case and I just see the bank withdrawal every month with hardly any updates. It was never clear on what the fees were for this program and I am considering finding somewhere else to help me.

First, I have found that there is very little communication between NDR and the consumer. I was unaware that a settlement had been made with JB Robinson until I called to find out what was happening. I am a little disappointed because a few months before this, I had spoken to one of NDR's service reps and told him that I had a necklace valued at about $1400.00 that I wanted to return for credit. I was told by that rep that it was too late and I also should not have to give up my jewelry. This would have reduced down my debt considerably and left more funds available for other payoffs. Also, I have no idea whether or not my other creditors have been contacted. There simply is no communication.

For the short time that I have been enrolled they have been very helpful and got an agreement settle on one of my accounts that were very hard to deal with and they manage somehow the settlement. Whenever I have a question they are very helpful and patient to explain the answer I'm looking for.

NDR has been awesome at communication with me. They have either contacted me via email or by phone to update me. I like the online services that are available as well. I have not had any issues and am very happy I went with NDR. They have helped me so much.

It's hard for me to rate right at this moment because there is not much happening. However, everything has been going well with not much creditor's harassment since I changed the contact information. There is one thing I'm a little disappointed in. I tried, twice, to get a hold of a rep, by email, to clarify some info but got absolutely no response. I work full time so I don't have the luxury to call has I need to. It would be nice if all customer service contact info given to clients are able to be utilized by clients and get the same quick response time. Besides from that, I've had a good experience with the company.

It's been a good experience. Nice folks to talk with and very helpful, they follow up with everything making sure that you're in agreement with the deal, fast paced. They get the deals started and finished quickly and hassle free. Good with staying in contact and keeping you informed.

Excellent customer service. Helpful, pleasant, satisfying, gratifying, good and honest people to talk to. Very supportive, constructive, worthwhile, productive, caring people. Helps to have a advocate in hard times. A network that becomes a spokesperson for people who are going through tough times.

After I was enrolled and got things going and started making payments everything was good. I would get calls asking how things were going and an occasional bump to the monthly payments and check to see if a debt settlement was ok for me but then after that nothing. Crickets... An occasional call or email to your clients as they go through the process would be ideal. Maybe a call to say you are doing well, maybe get an update on where you stand with your accounts and give some feedback. It appears that you would like us to monitor ourselves and our progress, all fine and dandy, but to get us in the door and forget about us is not good customer service.

I have had a very good experience. I have only been with your company for a few months. Everyone is very helpful and they don't make you feel awkward about your situation. I would recommend your company to anyone having financial difficulty.

Just started a couple of months ago and so far so good. Customer service was great. They quickly respond to any request or questions that I have. I hope they help me to become debt free at end of the program. They have a simple process and I highly recommend them to anyone who is in debt.

It's the very beginning of my experience, but so far so good. My sister had 100% success so I'm on my way. It's a very tricky thing dealing with debt and I wouldn't go to any other company. I will be more likely to give my opinion in a few months when I see some action, but I know it takes a while.

You guys sold me. Concept is great. Still waiting for some of my debt to be paid even though 3/4 of my paycheck is going to you guys. Wish I would have known that it was going to take so long for some kind of payment was going to go to my credit cards.

So far I have been happy with my experience. I am 15 months into a 4 year program and it seems as long as I pay my monthly bill, they are doing their job. I hope it continues as such. One month they requested I start paying more and I expressed it wasn't possible, so they figured out another plan. At this point, 5 out of my 8 debts have been negotiated.

National Debt Relief has provided us a 2nd chance and peace of mind knowing that my wife and I have a team of professionals working on our side to negotiate with the creditors. My wife and I have made some not so good financial decisions over the years and we have had some hard times due to one of our children needing to be hospitalized. That combination, plus changing jobs and changes in salary created the perfect storm for getting ourselves in over our heads with credit. We finally learned but needed some help to get out of debt because monthly minimums equals being in debt for the rest of our natural lives.

National Debt Relief has been extremely helpful in helping me resolve my debt and repair my financial life. I would recommend them to anybody who is feeling helpless and overwhelmed with financial obligations. Their staff is very courteous and helpful and make the process simple and painless.

Only three stars at this time due to first four months of service and not much happening. Customer satisfaction team has not made contact since initial sign on. In this case silence is not golden. And it's a bit of a mystery as to what to do during this initial four months. Waiting, is very difficult to do during this period.

I would definitely recommend NDR to anyone who's in need to get debt free. They provide an outstanding service, and the most important aspect is that THEY ARE THERE WHEN YOU NEED THEM as they were for me in the most difficult time. I'm finally debt free and look forward to a brighter future.

The sign up process was extremely easy, the payment is affordable and after 3 months I see the company is beginning to make contact with my debt collectors and setting up settlement agreements. I am extremely excited to see how the process works out over time.

I'm still in the beginning phases of the program but have already received a settlement offer for one of my debts. Very pleased with the high level of customer service National Debt Relief offers. Do not hesitate if you need your debt sorted out.

Just started the program. All I get it is that it will take 4-6 months to get the debt started on. Haven't heard anything if they sent out letters. Make payments every month. Not sure I would recommend to anyone.

So far I'm very pleased. I will pay off my first major debt by August 2017. I enrolled in February 2017. I can't thank the staff for their support and professionalism. Looking forward to being debt free in a year.

National Debt Relief has been wonderful. They have supportive and always there when you have a question or concern. They explained everything from the beginning of the process. They call to check on how everything is. Send updates all the time.

National Debt Relief has been a pleasure to work with. They always help with anything I need or call about and have continued to look out for my best interest. Highly recommend. Several times I've been harassed by mail or by phone and every time National Debt Relief solves the problem quickly.

When soliciting for assistance with my debt, at first, I was very skeptical as I had never done something like this before, but after speaking with their consultants and going through the steps one at a time I realized that this would be my best option. They take the time to ensure you understand and make sure you know all details of what the program does for you.

I was nervous about talking with anyone regarding my debt. The gentleman whom I spoke with was patient and did a really good job of explaining details and process to me. No surprises. While I regret getting into this situation, I look forward to paying off at a rate I can manage.

I could not have asked for better service. Everyone at NDR are friendly, caring and extremely attentive to any needs that arise. I highly recommend NDR services to anyone in need of credit restructuring and help getting out of debt. The ability they have to negotiate with creditors is unbelievable and they have saved me thousands and thousands of dollars.

I appreciate what NDR is doing on my behalf. I'm on a fix income and I'm trying very hard to make sure that my debt is paid off on a timely manner. With your help I will be debt free soon. Thank you for your time and if there is any way we can speed up the process, please let me know.

They always kept me informed of everything that was going on and did an excellent job on negotiating my debt down. I definitely will recommend them as a means to become debt free. This month will be the last month for the payments to the creditors and I can't wait to get the letter of graduation!

Everything has worked out as it was describe to me. No surprises! I have peace of mind knowing they will handle debts for me as I was told. They are always available should I have questions. I have just started my recovery five months ago, and I already have three creditors taken care of.

Only one of our accounts has been settled as of currently and we have been enrolled for well over 6 months. Phone service is pleasant. We don't hear from them much... Makes us a bit nervous because we are sending them our money but still receive calls from creditors looking for payments.

All was smooth to set up and get started and they draft money as agreed too. They are always polite when I call to ask questions etc. but they do not provide much contact and updates to me directly. I know it has only been a few months so waiting!

I have had no issues and nothing but good experiences thus far. Everything is explained well and they make sure you have everything taken care of so you aren't wondering if you missed something. Everyone I've spoken to has been friendly and known the answer to all of my questions.

My experience has been great with National Debt Relief. They have help me a lot on getting my finances in line. If feels great not having to worrying about bills that are due every month. Bills are being negotiated and reduced for a lower amount. Everyone has been real helpful.

They are always helpful and they work with you to ensure the whole process of paying off your debt is effective and seamless. They keep you up to date with your information and will ensure that you are well informed of what is going on with your account and the stuff of your debts.

Everyone I have worked with at National Debit Relief have been great. Anytime I have had a question they have been very helpful. They answered my question and took the time to explain everything along the way. I would definitely refer a friend.

Johnathan ** who initiated my account is great! He should get paid more and should become a trainer for others. Ester who signed me in the Welcome department is also an asset and it was/is a pleasure to speak/work with her. Since that time: I think it takes too long for my money transfers to post on your end. It takes several days after the monies have been withdrawn from my personal account. Also, I cannot comment on the actual processes of your company in regards to the actual negotiating of my debts since no negotiating has taken place that I am aware of as yet. Hopefully soon. Lastly, I believe your induction dept. should had better phones/headsets where the batteries don't die out so quickly.

Customer service is the best. The program that I'm on will be over soon, and I'll be debt free. YAY!!! Way better than going bankrupt. If you need help with your credit card debt, this is who you want to turn to.

National Debt Relief has been very helpful to me. They were able to keep my payments within reason and the time frame of repayment. They are great at keeping me updated with all the changes going on with my accounts. My customer serviced has been excellent so far. Although I am still in the beginning of the program I feel like I can say that I would recommend them for help with debt relief.

I turned to National Debt Relief because of their high rating with the BBB and overall reviews that I found through an extensive search for a company that could help with my credit card debt. So far, the customer service has been exemplary. The staff are always courteous, competent and respectful. The timeline for resolving my debt has been longer than anticipated, but that may not be something NDR has control over. Overall, I highly recommend NDR for help with resolving credit card debt.

NDR is handling my accounts one-by-one, and getting the settlements I need to get things paid off. This is helping me greatly in relieving the stress I was experiencing before, wondering how my son and I would pay these debts and cover basic survival needs too. NDR has come to our rescue, and the process has been seamless. They are saving me a ton of money in fees and finance charges as well.

I just started the process but their customer service is great. I have sent emails, I have made phone calls to them many times and I always receive a prompt response. I have always been treated with respect and everything has been explained in terms I understand.

Great help for a bad situation. Very friendly and knowledgeable! They were very helpful and not judgmental at all about the situation. Explained how everything would work and made me feel comfortable. I'm very grateful for all their help.

Great customer service!! Easy and affordable payment options. They have a team of dedicated specialist ready to assist you, and ready to answers all of your questions. The account specialist assigned to you, will follow up every month to keep you up to date with your account!!

I am very pleased with my outcomes so far. In a very short period of time they have secured two of my accounts to be paid off within a year. I am very happy with their customer service. They respond in a timely manner within one day.

Not sure how to rate. Since I signed up I haven't heard anything as to what is happening with my accounts. They have taken the money out for 2 months but have had no contact since I signed the papers.

The moment I decided to sign up for the program I was able to breathe, sleep, function. The paralyzing stress and uncertainty were gone. It was the opportunity and help I so desperately needed. Currently working towards achieving a set goal.

I called these guys/gals after falling behind on some credit card payments that were stressing me out. They were very helpful, upfront and a pleasure to work with. Things fell into place just like they told me. I highly recommend them if you are in a similar situation.

They do a pretty good job of keeping me updated on my debts. I wish they would let me know when they try negotiating with the creditors more often. They need to send more updates. Usually only get an email when they are already settling with the collections company.

I was hoping to hear from them since I signed up. I realize that we will be contacted when a settlement is reached but to be kept updated would be nice. I have not been able to get all the contact info updated and sent an email but have not have a response. I keep getting letters and calls from some of the companies that we are in debt to.

I think National Debt Relief is doing well so far. I have only used them for the last couple of months and got one credit card paid off. The customer service is great. Every time I call to have questions they are always there.

The thing I don't like was how long I waited for them to talk or take care of our credit cards. The person who signed us up was very nice and explain everything that was needed. It was nice for it to be done over email and was pretty quick. Other than that the only thing I wish is for them to talk to my credit card people first.

Reassuring. Good at tailoring information so I don't feel talked down to by representatives. Appreciate the flexibility with my availability and communication preferences. I was reassured of the company's credibility when speaking with creditors that worked previously with NDR. Good to know the other side knows the process too.

My experience has been great each time. I believe there is knowledge and great communication. Also, the responses are in a timely manner. Keep up the great work. I know I am in good hands! I would recommend anyone that is going through a hardship to National Debt Relief.

Awesome. Customer service reps are very detailed and helpful. I have been with National Debt Relief for over a year and I have nothing to complain about. Thank you for all your help in getting me back on track. Aloha from Hawai'i.

The team is so helpful and quick to get you in a program that works with your budget. I have enjoyed working with a company that really seems to care and have a solid and effective plan to substantially reduce my debt and help me get back on track with managing my finances.

So far my experience has been one in which NDR representatives have acted with a high degree of professionalism. They have gone about resolving my accounts quickly and courteously. That said there are often moments of miscommunication that do cause concern, whether it be missing documents or inadequately answered questions.

Easy, understanding, and wonderful. It Feels like a huge weight off my shoulders now that I know there's a light at the end of the tunnel. I really Can't recommend it enough. I Will recommend to friends and family. Thank you so much National Debt Relief!

I'm only a couple of months into the program, but so far I am extremely pleased. Everyone I have worked with has been amazing. Friendly, non-judgmental, not pushy, helpful - and I needed that. I'd talked with a couple other companies prior to signing with National, and ended up feeling like I wasn't making the right decision if I went with them. I told Lucy that right away, and not once have I felt like I had to make a snap decision. This is not where I wanted to be at this point in my financial life, but National makes me feel like I can get through this successfully! My first settlement offer is in the works, and I couldn't be more pleased by what it looks like it going to happen. Thank you so much!

It has been great not to be hassled by creditors even though I bought too much. I will be even happier when I have paid all cards off. I can't wait for that day! I have been able to contact you about any questions I have and they have all been answered in a timely manner and easy to understand.

I wish that I would hear from this company more often. I only hear from them when there's a settlement. I would like to hear if they are working on a certain creditor. Even if I heard an update on my account or even a recommendation on the next step. It all feels a little impersonal and seems to be dragging out.

I would like to thank the National Debt Relief for their help in solving my credit card debt. They are very helpful, persistent and nice. I enjoyed working with them. I definitely recommend them. With their help, my credit score is getting higher and I'm positive about the financial future.

A very good experience and looking forward to being debt free. I have enjoyed my experience thus far and my expectations have been met. I definitely like updates but prefer them to be via email. I definitely like to know my goals that are being met.

I enjoy the service thus far, but it has now been 3 months, and none of the creditors are listed as accepting the terms. I hope to hear back shortly. Amount of time to hear about concerns is also an issue, but nothing major, as I have not voiced many concerns until now.

NDR has helped me greatly. One thing I would like to be different is the fact that my accounts are getting paid slower than I'd like as the NDR fees come out DURING the process instead of at the end which would be preferable... That way my debts get paid first and NDR gets paid after they help me get my debts clean.

It has been about 4 months since I enrolled. They told me to stop making all of my payments so that I would be delinquent. Then they said after 2 to 3 months I would start getting my debts settled but nothing has happened yet. I have about 27,000 in debt and not a single debt has been settled at all. So now my credit is extremely low and I have collections coming after me.

I've only been with National Debt Relief a short time however, so far so good. The program was easy to sign up and the customer service has been excellent. The online tools make it effortless to follow and keep track of all transactions. I know exactly how much progress I've made. I feel a sense of relief and know that I am well on my way to financial freedom.

The customer agent (David **) I spoke with with was very friendly, polite and knowledgeable of the information he discussed with me. He also answered all my questions which helped realize that this route is the best route to take at this point and time. I was very hesitant about continuing with this program but after talking with Mr. **, I felt at ease and comfortable with the program.

National Debt Relief team is very easy, and convenient to work with. They are professionals and are always one phone call away, extremely helpful with your needs. I would recommend them to anybody who wants to get out of debt.

This service has given me hope to escape from crushing debt so that I can continue to live life to its fullest potential. The majority of agents with whom I've spoken have been knowledgeable and understanding of my circumstances. Calls are returned in a timely fashion, and the collection calls from creditors really do subside.

I love the opportunity they provided me, being it off debt in 2.5 years compared to 8. Awesome! I would definitely recommend anybody in debt. I'm glad they understand the hardship that most people go through and they provide excellent customer service!

I signed up with National Debt Relief early in 2017. So far my experience has been quite good. They are thorough, professional, and most importantly, caring. I am working hard to improve my situation but could not do it without the help of National Debt Relief.

It may be too soon, but in 3 mos I haven't seen many results. I do get updates from NDR and when I email them I receive an immediate response. In the meantime, my credit is plummeting and debtors are calling constantly. Not sure how well they are doing with settlement agreements. Not convinced this was the right choice yet.

Sometimes life takes a turn on you and suddenly you find yourself scrambling to meet your financial responsibilities. I was diagnosed with a crippling form of arthritis. No longer can work and needed help with debt and finances. My wife heard about National Debt Relief and I gave them a call. They are friendly, answered all my questions and put me on a program to help me get back on track.

I was well informed on everything from the start. Erik ** went over and above his job duties. He made me feel comfortable, I felt bad enough for letting my debts get out of control, He even called me after he got home to assure that I received everything I needed. I do now at least can pinpoint the light at the end of my tunnel. I will rest a little easier. Thank you.

We've just begun the process of dealing with our unsecured debt vs. our circumstances. So far we've been impressed with the responsiveness, courtesy, respectful manner of customer service and of Joshua ** help in setting us up initially. Thank you for the excellent service!

I appreciate the fact that your representative was so kind and understanding. I feel much better now after living with the stress of credit card debt for so long. I finally see light at the end of the tunnel now. Thank you so much for all your help.

Everyone I spoke to was great. Especially with Erika **. She made me feel very comfortable about talking with choice. I would definitely recommend a friend if they were in the same situation as me. I look forward to working with my team. And getting rid of my debt.

So far my experience has been excellent. They have settled two account for me already and saved me a lot of money. Any question I've had have been answered in a timely manner. I hope the remainder of this goes as smoothly as the first few months have.

The representatives were very helpful. They explained the process very well. Thanks. It didn't take long for them to call back. It was fast and easy to fill out all the forms. The people I talked to were very helpful and always called back if I got disconnected. It was a great experience.

Everyone was quite professional and through. Special mention for Joel ** who was very pleasant and covered all bases thoroughly. Additionally, the process from start to completion was very quickly accomplished.

We've been trying for a little over a year to tackle our debt on our own. We reassess every few months and it was heartbreaking to see how little we had made a dent in a year. So my husband and I agreed that it was time to research other options. Ya'll - I've worked in the customer service industry for YEARS. Anything from small retail, to restaurants, to corporate America -- NDR has the absolute BEST customer service I've dealt with. Everything was explained to me in detail -- and when it came time for paperwork, I was pleased to see that it was exactly what was explained to me before. No surprises, no hidden anything. My husband and I are already able to breathe a little easier now knowing our new game plan - we are excited to start this new journey to being debt free in the time we had originally planned -- all thanks to NDR.

Everyone was awesome and very helpful through this entire process! There has been no judgement passed on anything that I told them through each step. They were very understanding and willing to work with whatever I needed help with.