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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 373 Reviews 55575 - 55725
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I'm starting to work with National Debt Relief. Everything looks good so far. Except they need to answer the call in Spanish faster. The people talks with knowledgement. I'm happy but I have to wait my case continuing. I'm trusting this is good co.

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    Reviewed June 21, 2017

    I think they have done a great job so far. Took care of my needs very fast and started working for me right off the bat. So I am glad I was able to turn to someone that could help me out as fast as National Debt Relief did. I will tells others that need the help I needed to call and ask if they can get help.

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    Staff

    Reviewed June 21, 2017

    The team which we are working with were very good. They work really fast and they're cooperating with the people also. Recently I had a hard time, I contact them and they are very nice. They're helping. I am very much relieved and I am relaxing. I want to recommend National Debt Relief to people who are up in hardship.

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    Staff

    Reviewed June 21, 2017

    I needed to do something with my bills and I also didn't want to file bankruptcy. I called National Debt Relief and I liked their service. It’s the best way to do it. The enrollment process didn’t take long. I gave all my bills and after they checked it, they told me how many months it would be and how much I had to pay then they added four more things. I like that they don't pressure me but gradually, I've been adding more money into it. It was $297, then I went to $300, then $400. Now I'm up to $500. And I really enjoy it because I don't have anybody on my back. They made it a lot better than all these collectors calling me and driving me bananas. I'm able to pay my utility bills which I got one left until I get caught up on. And that will be next month.

    As long as everything is Kosher here, I'm able to do what I got to do. I need a new garage door and a new back door. So, it helped me because I get a little bit done as I go on. They were friendly and answered everything. I don't have any problem with them and they are accomplishing things which I could never do. I trust them and they're doing a very good job. Doing it this way looks better on my credit because I'm paying back instead of going to bankruptcy. I have to get a car and you don't know when it would be a good idea to get it. I wasn't going to wait till income tax time and see how everything is then. I would recommend them to anybody and as a matter of fact, I have to the lady next door.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    This has been a great and stress free process so far. The customer service has been great though I was worry about things. Everything has been smooth and easy so far. I am happy I made this decision to use their services and get relief from my stress situation.

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    Easy to work with! Communication a big plus! One year has passed and debt is being eliminated month by month. Very impressed with the program. Not sure if individuals would be able to complete the program without the guidance of this type of debt relief program. We are extremely happy with the program.

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    Verified purchase

    Reviewed June 20, 2017

    It was a good experience. I had $25,000 in debt and they negotiated it to $15,000. Once I pay it off, I will be debt free. I am learning to live within my means. It is a good feeling to know that I have one monthly payment instead of a bunch of bills. I recommend National Debt Relief..

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    The agent I worked with always kind, patient and considerate while working with me. He took the time to listen to all my questions and was always ready with an answer to them. He was very knowledgeable of the debt relief program he was offering and made sure I had full understanding. The follow-up team has also been very kind and courteous in helping me understand the progression of settling my debt accounts, and assuring me that they will be resolved. Both of my accounts have now been resolved to my complete satisfaction. I only wish that I knew of National Debt Relief sooner. They helped lift a heavy burden off my shoulders.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    I'm extremely happy that I signed up with National Debt Relief. However, if I could offer some constructive criticism I would say: When they informed me about a settlement it wasn't clear to me that I didn't have to come up with more money and I was confused. Also, the reps that called me talked extremely fast and jumped all over the place instead of thoroughly explaining exactly how it worked. The last call I received about a settlement I thought it would be the same as my previous settlements, however it turned out that I would have to submit quite a bit more every month. Too many voice mails. I had three or four every day. I can't take personal calls at work so this became frustrating for me. Other than that I appreciate all the help I've received from National Debit Relief. Thanks.

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    Price

    Reviewed June 20, 2017

    The original debt statement did not pick up all of my debt. When I tried to add additional debt, the cost was prohibitive. I wish I had known that all debt would not appear and I would have been better able to make a cost-effective decision. Most of my debt is covered by National Debt Relief but I also have two outstanding accounts.

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    Staff

    Reviewed June 20, 2017

    They were very helpful. Had a great experience, they really helped a lot. Helped me to understand my steps to success with them. I would recommend them to anyone. Was very fast and understanding. If someone needs debt relief I would say give National Debt Relief a try.

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    Verified purchase

    Reviewed June 20, 2017

    After a while I was becoming impatient, but I then realized that I just needed to have enough money in my account and then negotiations would start to take place. I am happy that things are moving along. I will highly recommend my friends and family with financial problems to go to National Debt Relief.

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    Reviewed June 20, 2017

    I have been with National Debt Relief for 8 months now. In this short amount of time, they have settled 4 of my 6 credit card debts! I am beyond thankful for National Debt Relief! I don't think that I would be where I am today without the assistance of NDR. Thank you for all your hard work and dedication to your clients.

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    Staff

    Reviewed June 20, 2017

    We are very satisfied with the way National Debt Relief is helping us with our debts. The plan with them is fixing our credit. We would recommend NDR to any family or friend who has debt issues. They're very pleasant understanding. Thank you for all help.

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    Verified purchase

    Reviewed June 20, 2017

    I wouldn't rate my experience dissatisfied or satisfied because I have had experiences of both. The model of helping is fantastic, however I have had some negative interactions and I believe the fees are extremely high, especially when settling small debts. Fees could be adjusted to still generate decent income, while providing more cash contributions to the unpaid debt.

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    Staff

    Reviewed June 20, 2017

    Time will pass, you will continue to be in debt, this is such a great opportunity to get on top of your finances and get your credit score back in action! They know what they are doing and I'm so happy I used NDR's services!

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    Process

    Reviewed June 20, 2017

    Bottom line, this company has promised what we discussed when I signed up. I am 24 months into the program, and 60% of debt has been eliminated. I was very skeptical at first, but the program has done what I was told it was going to do. As long as you have funds in the account (this is how they negotiate with creditors), they will work on your behalf in reducing the debt. Yes, you might be liable for the tax (creditors will file with IRS), but you're still ahead of the game. I was told my plan is scheduled for 48 months to be debt-free, so I'm counting on them to keep their commitment to that. So far, I am very pleased with this company! I wish I would have done this sooner, seriously!!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The customer service is like no other. They were helpful from beginning to end. And I'm debt free. Thank you so much this company. I would recommend this to everyone that need a fresh start. I was able to pay off my debt in 1 and a half years instead of three.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Representatives are always nice when I call and take care of my needs. They settled debts quickly for me. So fast that I've had to set up to make extra payments to my account. They are upfront and honest, no gimmicks.

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    Hennifer increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Hennifer increased their star rating on May 9, 2018.

    Updated review: May 9, 2018

    Experience was informative, professional and open to questions for clarity. Excellent reporting and follow through. Will look forward to my next call on the next negotiations yet to reach an agreement.

    Original Review: June 20, 2017

    I would like to hear from a representative occasionally instead of finding reassurance that I am still on the right track by reviewing original paperwork for assurance after receiving a demanding and menacing call from a creditor. Verbal support is needed and would be appreciated.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Great service and great communication. They kept me update on what is happening with my accounts. They work within my budget. Easy to talk with a service representative. Very good service. I cannot be more please with their services. I haven't receive any more call from my creditors once I talk to one of my agents.

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    Verified purchase
    Staff

    Reviewed June 20, 2017

    So far what I can tell regarding my experience with National Debt Relief is excellent. I check my credit scores often, and I can see the results and improvements. To me they are doing a great job for me. I have no complaints. And I know they are working hard for me. Thanks.

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    Reviewed June 20, 2017

    Everything has been great so far. I would definitely recommend to anyone that is needed help with debt. The experience has been phenomenal. If you're looking for help with unresolved issues, these are the guys you want on your side. Check these guys out.

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    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has really been a huge help in assisting me to reduce my debt load. Now my remaining bills are much more manageable. My stress level has lowered and I can breathe a sigh of relief. Thank you NDR!

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    Madison increased rating by 2 stars.
    ProcessTransparency
    After a positive interaction with National Debt Relief, Madison increased their star rating on Aug. 1, 2017.

    Updated review: Aug. 1, 2017

    I honestly do not know where I would be without National Debt Relief! I got an amazing deals with my creditors who were nickel and diming me to death. I was drowning under water before I started this program. Thank you so much!

    Original Review: June 20, 2017

    It would be nice if they communicated more with me to let me know what is going on and what they are doing. The program itself is fantastic but the lack of information makes me worry more than I think I should.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Working with NDR has been easy. Their customer service is great! I've only signed up a few months ago. They have already helped me resolve a couple of my debts so far. It's embarrassing to have to seek out this kind of help, but at NDR I didn't feel judged. Thank you.

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    Process

    Reviewed June 20, 2017

    The enrollment into this program was super easy and all of my questions were answered before I signed anything! I am always informed right away when changes are made to my account and nothing is done without my approval. I am very glad I went with this company and am excited to be debt free soon!

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    Verified purchase

    Reviewed June 20, 2017

    The bad situation was the irresponsibility of my credit use. The happy ending is that through National Debt Relief work all my creditors have been paid through the settlement process at about fifty cents on the dollar. It did take longer than I thought it was going to take but not bad.

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    Staff

    Reviewed June 20, 2017

    When I was referred to a different department by my rep., the department he referred me to told me that there was nothing they can do with what I was inquiring about and that they wouldn't even lift a finger until they had a certain percentage of the money in the account. In the meantime, they were going to allow for the CC companies start the process of suing instead of calling them and trying to negotiate or at the very least let them know that it is their intention to do so.

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    Price

    Reviewed June 20, 2017

    I am glad that I made contact with the National Debt Relief. I have called my creditors to work with me on lowering my interest rate but, they wouldn't. With National Debt Relief, I am able to work on the rest of my bills without stressing. Thank you.

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    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has helped clean up my debt and made it easier to pay it off. So far I have got one credit card paid off in a short time being with them thanks to their help and through monthly payments. I'm looking forward to being debt free in a few years and it's all thanks to them.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    My representative, David, was very helpful and courteous. He walked me through the entire process carefully and thoroughly so that I understand everything completely. Granted, I am just getting started so we shall see how things go, but So far I am very impressed.

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    Customer Service

    Reviewed June 20, 2017

    I am in a lot of debt and from the first phone call a weight just lifts off your shoulders knowing that there is help. With this help there is no bankruptcy court to even consider. I still have a ways to go but I know that there is a company helping me. They respond to calls and emails quickly so your worries are short lived. National Debt Relief is great.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    National Debt Relief has great and awesome support representatives. Options for this program for my situation. They helped stopped the phone calls and letters from all the companies. I would recommend this company to anyone and wished I called them sooner.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I am most satisfied with the customer relations in my initial sign on with NDR. I am fully expecting complete satisfaction to be out of debt within the four-year agreement. Great response from any and all communication thus far. I appreciate the kind and supportive responses to all of my questions. Enduring CREDITOR attempts to call can be accomplished by referring them to NDR and screening and blocking calls.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    My name is Margarita ** and have had the fortunate opportunity to work with Marvo **. I wanted to express my heartfelt appreciation and gratitude for his extraordinary work and commitment to assisting me in one of the most lowest and stressful times in my life. His expertise, knowledge, and professionalism were clearly exceptional and I would highly recommend him to my peers, friends, and associates should they find themselves in financial crises. Mr. ** was highly responsive and prompt in his communication with me throughout the enrollment process. He kept me apprised of every step in the way and clearly identified what I needed to provide to complete the application process.

    Moreover, he was able to get my approval complete in a matter of a few days. Lastly, I want to recognize Mr. ** for his patience, compassion, and empathy towards his clients; I feel so blessed to have worked with him. I am convinced that all your future clients will also be favorably impressed with the caliber of his dedication and remarkable customer service skills.

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    Process

    Reviewed June 20, 2017

    Before I found this program I was having a hard time trying to pay off my bills and make a living. When I found this program it was like a huge relief. I was able to breath again and take care of my family.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Very helpful and knowledgeable. Answered all questions I had. Patient in receiving information. Great communication skills from initial person I talked with, Michael I believe was his name. I will recommend National Debt Relief to a friend wanting to consolidate finances.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Contact with the team great. Always there with little wait. Greeted by friendly customer service and always answered my questions. So far I'm on track with plan and we are almost finished with a year left. Only down fall is hit to credit report but it is expected. It would be nice if team would go into more detail about the credit end of it all.

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    Verified purchase

    Reviewed June 20, 2017

    I recently relocated to Ohio with my husband's employment. I have been a client of National Debt Relief and have just about halfway completed the program. I am checking my e-mail for a form to be signed and faxed back to National Debt Relief regarding another bank account that will be providing the service for this account. Thank you.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    They are very friendly and helpful. They answered all my questions and also responded very quickly to me during the application and decision process. I would most definitely highly recommend to a friend so far. I had many questions and everyone was very polite and patient with me.

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    Staff

    Reviewed June 20, 2017

    Everyone was very nice when collecting information. It was very difficult to make this decision and they made me feel more comfortable. I look forward to the time there is settlement reached and I will be able to see a end to this debt.

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    Staff

    Reviewed June 20, 2017

    They are working with the creditors and am very happy with results. Even handled some of the lawyers who were harassing me. Love National Debt Relief. They work with what you can afford and logging into the portal is very easy to use.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    I have had a very positive experience with National Debt Relief. I found myself overwhelmed by my credit card debt situation, I was extremely stressed and didn't know how to move forward on resolving it all on my own. They were very communicative when an account was being resolved. Also, I really appreciated their new client portal. There were definitely long periods of silence while they were working on negotiations or just waiting for my funds to reach a level that would allow them to negotiate, but that never bothered me and they were very responsive when I did call/email to find out if there were any updates. Overall, a very successful program for me, and I would recommend this for anyone overwhelmed by their debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    This company is very professional at what they are doing. Very pleased so far with everything. I am glad I joined to the program and will recommend this to friends and family. Customer service takes the time to explain every step of the program and also progress with program. I am very pleased with everything.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Deciding to choose National Debt Relief was definitely the right choice for me. Every person I talked on the phone with was very clear and helpful. They helped me achieve the best plan that fit my needs. I feel like I'm on the best possible path to become debt free.

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    Staff

    Reviewed June 20, 2017

    I've been enrolled in the National Debt Relief program for a year and a half. From the day of enrollment to the present, I have been impressed with the level of knowledge, caring, and quality of service I have been given. Thank you!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Their customer agent were very friendly and helpful. She took the time to answer all my questions and making sure that I understood them. The waiting time to reach an agent is quick as well. I would recommend this program to anyone who are trying to get their debt settled.

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    Customer Service

    Reviewed June 20, 2017

    Very quick to respond to emails and when calling them. I would recommend them. I have been with them since February and they just settled with one of my cards. They got in touch with my creditors and I don't have to deal with them anymore.

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    Staff

    Reviewed June 20, 2017

    They have helped me take down my debt and have been very helpful when I have had any questions. I recommend National Debt Relief 100% to help anyone get out of debt. They are very knowledgeable at what to do with deep debt and offer a great plan to get out of debt.

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    Transparency

    Reviewed June 20, 2017

    I am presenting satisfy with the job NDR is doing to resolve my credit situation. It has not been that long since enrolling and I'm trying to be patient with the process. I understand that it took time to accumulate my debt. I just wish for more updates on the progress.

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    Customer ServicePriceProcess

    Reviewed June 20, 2017

    When I needed to get out of debt they were there. This company put me on a program that would allow me to do what it takes for it to work, and they work with you in order for you to accomplish your goals. In the goals that they have set for you it also allowed me to be disciplined in my own finances. When my back was against the wall they were there, any time that you needed anything or have any questions they always responded immediately. I didn't think I would be able to pay for a car dealership and or high price over price vacuum cleaner and they negotiated the deal. Thank you National Debt Relief.

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    Process

    Reviewed June 20, 2017

    Process was easy to get started. We've been enrolled a little over a month and a half. No debts have been settled as of yet but we are hoping the next month or so we will start seeing some relief... No quick fix but in the long run trying to avoid bankruptcy.

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    Customer ServiceTransparency

    Reviewed June 20, 2017

    All I can say is that I'm glad I finally made the call. Just getting set up, everything seems straightforward. Most things were explained to me two or three times. Very good experience so far. Hope the rest of it goes as smoothly. If you're sitting on the fence, make the call. You'll feel better.

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    Staff

    Reviewed June 20, 2017

    We have enjoyed this service. We felt we were at the end of our rope. They helped us organize our lives again. We can be sure that we have a future debt free. A great service. I recommend this service to anyone that has gotten behind on their bills for whatever the reason. Ours was medical bills.

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    Customer Service

    Reviewed June 20, 2017

    They did everything they said they could. Answered every question that I had quickly and professionally. I am now debt free. I would highly recommend National Debt Relief to anyone struggling to pay their debt. I researched other similar companies and found National Debt Relief to be highest ranked with the best customer satisfaction.

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    Customer Service

    Reviewed June 20, 2017

    I am still waiting to settle last credit card debt. They were all supposed to be paid by now, don't know yet when the last one will be paid. Have not heard from N.D.R. in months? So I will just give only 2 stars for now and will change to 5 when they get the last one settled.

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    Staff

    Reviewed June 20, 2017

    National Debt Relief has resolved 2 out of 3 of my credit cards that were out of control. I know they will resolve the third one and are working on it. They were a big help getting the creditors off my back.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The staff at National Debt Relief offer excellent customer service. They are very helpful and offer the help that's needed. They are also very responsive and ensure that I am comfortable with any deal made. In addition, they are thorough and keep me informed and updated on any changes in my account.

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    StaffTransparency

    Reviewed June 20, 2017

    When I came to National Debt Relief I was pretty much in a bad place financially. Thanks to everyone that helped me, I can now breath a little easier knowing that everything is taken care of. Everything was explained to me in great detail so I fully understood how I was being helped and what to expect along the way.

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    PriceStaff

    Reviewed June 20, 2017

    They were very professional and helpful in the initial consultation. Payments have been made affordable for me. I'm still waiting to hear back concerning my first settlement, it has been 3 1/2 months as of now. Definitely a better route to take than bankruptcy.

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    Staff

    Reviewed June 20, 2017

    They are very respectful when dealing with their clients. They show gratitude for them to help us. I have been dealing with them now for almost 1 year and have paid off one creditor and on the verge of paying off the second. I know they will help me to be debt free within my time of 3 years, I'm very confident in their ability in helping me.

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    StaffProcess

    Reviewed June 20, 2017

    I had numerous creditors and organizations that I needed debt relief from. The people at NDR made sure I understood every step of the process and helped me through it all. I have only been on the program for a few months, but I look forward to many of my debts being settled in the near future.

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    Staff

    Reviewed June 20, 2017

    The staff is very user friendly. It was painless and I don't have to stress about my finances anymore! My debt had got out of control. It is now manageable because of National Debt Relief. I also referred my daughter and she is in the program too. Thank you NDR.

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    ProcessTransparency

    Reviewed June 20, 2017

    When I started the process I was scared to death. After talking to the professionals and explaining my situation I was put at ease. Completely comfortable and now on the correct track. Every part of the program was explained in depth. I highly recommend this company to anyone.

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    Reviewed June 20, 2017

    I am very grateful to have come across National Debt Relief to help reduce our debt. I had credit card debt, and hospital bills. I know I wouldn't have been able to continue making the minimum payments on my cards and continued getting hit with fees from them also. I would recommend this method of debt management for those who may not have many other options other than bankruptcy.

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    Reviewed June 20, 2017

    I'm excited to be working with NDR to pay off my credit card debt as a result from owning a business & living in NY. I'm looking forward to being out of this debt a lot sooner than I would've been had I tried to continue paying off directly through the companies themselves.

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    Transparency

    Reviewed June 20, 2017

    They are always working with us when we are in a financial bind and keep us up to date on how our account is looking. Plus having the ability to log in to our account to see how things are progressing is great. I am able to look at our account anytime and anywhere I need to. The only drawback is that our credit score isn't going anywhere and my husband and I are trying to figure out how to improve our credit so we can buy a home.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Everyone I've talked to has been absolutely amazing! The customer service is top notch and I never dread having to call because I know I'll be taken care of. Thank you! I don't know what I would have done without National Debt Relief!

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    Customer ServiceTransparency

    Reviewed June 20, 2017

    National Debt Relief is an outstanding company. Customer service is great. They explained everything in details, and answered all my questions. They surpass my expectation. I would/will recommend National Debt Relief to anyone with my problem, which is drowning in debt, and my income is less than my expenses.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    The process was very easy from the initial phone call to the last welcome call. Everything was explained in a great detail and made sure I had no questions. Everyone I have talked to was very professional and not judging. Knowing I have made a decision to get out of debt and the process is not easy I feel at ease with the knowledge I have help whenever I need it.

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    Customer Service

    Reviewed June 20, 2017

    I am unable to get any response from customer service. They keep running me around. Tell me that this going to happen, that's going to happen and nothing's going to happen. Been enrolled year and creditors are calling and writing me to request a payoff and I'm sending to them and they're not replying to me.

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    Reviewed June 20, 2017

    Difficult to make changes to account without calling to talk to. It would be far easier for your clients to makes changes to payments dates, change phone numbers, and actively participate in their own program if you enabled them to do so on your website.

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    Staff

    Reviewed June 20, 2017

    They tend to sell more than they offer. Almost two months with them and they've yet to contact my collectors. Meanwhile, I've been handling the collection calls from my personal loans. I was told that my two collectors would be willing to settle fairly soon since I've already paid off my debt and now solely paying on interest. However, I'm still dealing with them and NDR continues to tell me to be patient. Not sure this is money well spent.

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    Customer Service

    Reviewed June 20, 2017

    Customer service is always very helpful. They contact me whenever I fax documents to let me know received them. I haven't been in the program more than 6 months and they have already settled one of my cards. I would recommend them to anyone who is having problems.

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    Process

    Reviewed June 20, 2017

    I enrolled in the program at the end of March 2017 and I am still waiting to hear from National Debt Relief about settling my accounts. Once my accounts begin to settle, I will submit another review about my experience.

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    Reviewed June 20, 2017

    It was a hard choice to decide to go into debt negotiations. However, NDR made it easy and really helped guide an informed decision on what the best route was. Initially it was going to take 3 years to reduce our $20,000 debt but due to some really great offers they were able to get us, it's only going to take 2 years. Happy with the service and recommended to a friend who has also had a positive experience.

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    Online & App

    Reviewed June 20, 2017

    I have been very impressed with their website design, the way they had me fill out forms and sign documents electronically and all the ins and outs of the process. I have only been using their service for about 4 months and already have 2 accounts closed, with a savings of over $1500 of what I owed.

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    Process

    Reviewed June 20, 2017

    I feel the process did what it said but it is extremely long and on a few cards I felt that a better deal could of been made. Overall the program does pay off debt if you are ok with a bad credit score.

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    StaffProcess

    Reviewed June 20, 2017

    National Debt Relief is at the top of the list in their business, they are second to none. They are excellent at explaining the whole process from start to beginning and have no problem assisting you with any further questions that you may have at any given time. Their staff is very helpful and knowledgeable.

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    StaffTransparency

    Reviewed June 20, 2017

    Every staff member of National Debt Relief that I had contact with was extremely understanding, helpful and explained everything to me so that I understood. This is a scary step for me to make but they've all made it quick, easy and smooth.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Customer service is friendly and they have worked hard to help me deal with my debt. They have worked with my creditors to settle my debts and contact me regularly to check in and verify that my situation has not changed.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    We have only been in the program since January 2017 but they have settled two accounts and saved us more than half of the owed amount. NDR's Customer Service is excellent and I can't thank NDR enough for the sense of relief that they have provided.

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    Reviewed June 20, 2017

    Everything is fine. I just wish a clearer account process was possible. I have no idea how much is settled with capital. Please advise at earliest possible convenience. Other than that I am completely satisfied with the effort to reduce my credit card debt.

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    Customer Service

    Reviewed June 20, 2017

    Excellent customer service. They really do try to help you and I feel that they helped me get back on track financially. I have a little further to go, but I have a positive outlook because of their help. Thank you.

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    Staff

    Reviewed June 20, 2017

    The team at National Debt Relief made getting out of debt much smoother and faster than I thought could happen. I was very hesitant at first but followed what they told me to do and it worked! Thank you!!! The only thing I regret is not doing it sooner.

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    StaffProcess

    Reviewed June 20, 2017

    After reading the literature on National Debt Relief Services, I thought that it was the right company to help me with my debt problem. Jonathan **, the representative I dealt with, is an excellent in explaining how the program works and making sure that you understand everything. He is very thorough and patient. I had heard of National Debt Relief from a friend who had enrolled in the program a few years ago. He recommended the plan to me.

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    Staff

    Reviewed June 20, 2017

    When I first contacted National Debt Relief, I was nervous and didn't know what to expect. I just knew I needed a solution to help me get out of the debt I was drowning in. All of the staff at National Debt Relief have been extremely friendly, helpful and knowledgeable about the program they offer. I really feel at ease contacting them with any questions or concerns I may have. I am just short of a year in the program and, so far, they have settled with 2 out of 3 of my creditors. I couldn't be happier. I would definitely recommend National Debt Relief to anyone who feels overwhelmed with debt and is looking for a fast and efficient solution.

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    Reviewed June 20, 2017

    National Debt Relief has been great!! Getting set up with them was quick and painless. They are very good at keeping you updated with your account and the online portal is so helpful. I would definitely recommend them to anyone with debt issues!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I have always had very pleasant and helpful interactions with customer service. All my questions and concerns were answered and dealt with promptly and I would recommend this service to anyone that is need of the help. Thanks again for your assistance!

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    Staff

    Reviewed June 20, 2017

    I have been with National Debt Relief for only slightly more than 3 months so far and they are already in the process of closing on one of my accounts. If this keeps up I'll be thoroughly impressed with this organization!

    Updated on (08/27/2017): These folks are truly fantastic! I've only been signed up for about 6 months and they've already resolved 2 out of 4 debts I enrolled with them, and both for a small fraction of what I would've paid. Highly recommend this organization if you're struggling to get back on the right path and out from under a ton of debt.

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    Reviewed June 20, 2017

    I am so glad that I found "National Debt Relief". The name alone says it for me!! My bills are being paid as they said they would. I am so relieved I don't have people calling me every day (asking me for money). "National" has almost made me forget I still owe these companies. O!! What a relief it is.

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    Staff

    Reviewed June 20, 2017

    I am proud to say that National Debt Relief helped me so much in getting myself back on track financially. They are efficient and helpful. Always willing to accommodate and help me in any way possible. I recommend their services and thank them for a great job in getting me back on my feet!

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    Happy with the program but communication not as frequent or consistent as expected. Would like to have updates on what is being done. Still having to deal with harassing phone calls from creditors even though we've explained we are in the program. We are trusting the process and hope it all will make sense in the end.

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    Staff

    Reviewed June 20, 2017

    Fantastic, friendly service. Thank you, Natosha **! Natosha did a great job of providing me with all of the necessary information as I begin a journey into financial freedom. I am excited to be able to make my payments and also pay down my debt once and for all. I would highly recommend National Debt Relief!

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    Customer Service

    Reviewed June 20, 2017

    Wow.. They really helped me with my debts. I initially was kept updated on my debt account and was notified of any changes. Since they went to the customer self-check website I rarely heard from them (some of us do not have a computer system readily available). I much prefer the phone calls and emails. All in all, my experience with them has been great and I would definitely recommend them. Thanks N.D.R. for helping me out.

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    Staff

    Reviewed June 20, 2017

    It is much too early to give you a proper rating. I just started this program a couple of months ago and have had no contact with you since my initial start-up. I will gladly give you a better rating in a few more months when I see something positive happening.

    Updated on 10/19/17: The staff at National Debt Relief are excellent. They are courteous, friendly and professional. They are compassionate towards your financial misfortune and strive to help you. I recommend National Debt Relief to anyone who is struggling with debt and has run out of options.

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    Customer ServicePrice

    Reviewed June 20, 2017

    Deposited over 4K into my account, which they charge $10/month for. Just over 1k to creditors, over 3k to NDR. They will make settlements and offer creditors very low first payment, so they can then collect their fee (21%). Called me numerous times a day asking for more money, although I deposited plenty of money to make creditor payments, they had taken all their fees first so there wasn't enough left. Proving, beyond shadow of a doubt, that they are not in this to help the customer, but just another greedy organization. Oh and that 100% back guarantee? False, that's only if you have money in your account do you get any back. They keep every cent of the fees they take even though nothing with any creditor is "settled." Salesman on the phone completely glosses over this fact during initial phone call and you are rushed through paperwork to get started.

    Still have almost same debt, still dealt with harassing phone calls (from creditors and NDR) and lost about 3k, which we all know is precious or we wouldn't be in this situation to begin with. Working my ** off to feed my family and get out of debt the right way after being laid off. NDR flat out stole 3k from me and harassed me more than the creditors. Refuses to refund a dime and drained me account! Do not do it; save and settle on your own, it's the same EXACT thing!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I am 100% completely satisfied with my experience. Customer service was excellent at assisting me with my needs and also very professional. Very informative on information to assist me with my decision on what would work best for me is settling my debt.

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    Staff

    Reviewed June 20, 2017

    Within the first five months, one of my accounts was paid in full! They did exactly as they promised. I look forward to seeing what they can do with my remaining accounts as well. They've also been very professional and polite in all of the times I have conversed with them. They're really helpful.

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    Customer Service

    Reviewed June 20, 2017

    Working very well. No issues, phone calls have stopped. I feel comfortable knowing debt is getting paid. I like the fact I can keep up my account and see what has been going on and a phone call with new updates is done.

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    Staff

    Reviewed June 20, 2017

    Everyone I have talked to has been very professional and helpful. It was easy to set up and the monthly payment process has been very easy even when I completely forgot to move money over to the account and there was nothing for them to debit.

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    Reviewed June 20, 2017

    Going through something this stressful is very hard to do by yourself. National Debt Relief really is a relief, they help you all the way from the very start. I would definitely recommend anyone to let National Debt Relief help with their debts. No doubts about it.

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    Reviewed June 20, 2017

    We have only been in the program for a few months right now. I'm unsure what the next move might be. I haven't been contacted by anyone since I joined. I'm waiting to hear from someone to see what my next move may be. I can't give it a 5 cause I feel like I am out here by myself...

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    Reviewed June 20, 2017

    In less than one year working with NDR, my debt has been diminished by nearly one-third. They communicate quickly to questions and provide helpful advice and negotiations. I am confident in their ability to relieve the remainder of my debt well within the time they projected in our initial discussion.

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    Reviewed June 20, 2017

    We have only been working with NDR for about 2 months. They're in negotiations with one of our lenders already. We're happy with the way things are going as of now. Wish I had more time and experience to write more. At the moment we're hopeful that NDR will help our situation with all of our lenders. Time will tell.

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    Transparency

    Reviewed June 20, 2017

    National Debt Relief is the best! Very patient and thorough but does not over talk or over explain things. Being in debt is already stressful so you really don't need anymore to deal with and National Debt alleviates a lot of problems.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    National Debt Relief has been great at assisting us getting enrolled and understanding the process. They've been quick to respond to questions and totally professional throughout the entire process. Client services did a great job explaining everything and very thorough in reviewing all the paperwork. We're entirely happy with them and looking forward to getting out of debt with their assistance.

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    StaffProcess

    Reviewed June 20, 2017

    I just started in this process and All good so far. No problems. They're handling my situation very kindly. I have no complaints or problems so far. They know what they are doing and I feel comfortable at this point. I do recommend this for anyone is very helpful. Thanks.

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    Richard increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Richard increased their star rating on Sept. 1, 2017.

    Updated review: Sept. 1, 2017

    I was scared. Drowning in debt. Made the call. Today they settled a 4900.00 account for 1700.00. I. AM. SO. HAPPY FOR THIS SERVICE!!! I had great credit but too much. I knew I needed help. Trust in this SERVICE. I had been praying and out of the blue God is relieving my debts. Don't hesitate. It works. Best of all are the staff involved. They are my blessing. Thank you Debt Relief!!!! Just thank you... amazing SERVICE.

    Original Review: June 20, 2017

    The service staff are very friendly. I discovered that each deposit costs 10.00 so avoid bi-weekly. If you pay extra each month remember that. I'll see how it goes. I have faith. Good luck out there!

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    Reviewed June 20, 2017

    Debt relief is going good so far, I hope my debt will be resolved soon and my credit score will be back to excellent score. My experience so far has been good. Keep up the good work that you are doing.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    Very knowledgeable and helpful through the process so far. Always answers my questions and if I have more they answered those as well with easy to understand explanations. Very easy to work with and since they have done this for so many they know how to make it less stressful for you.

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    Reviewed June 20, 2017

    Credit card companies, Chase, Discover, Wells Fargo, and Cabela's Visa refuse to follow my instructions to contact National Debt Relief because they say that they don't deal with relief companies! If there's some solution that you can administer to correct this problem I would appreciate it!

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    Staff

    Reviewed June 20, 2017

    Excellent service. Settled two accounts and already saved app. $33000.Thank you for helping at a time when I needed you most. I would recommend National Debt to anyone with credit card debt. All staff are very helpful any time there is a question that arises.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Just a suggestion but I would like to see a monthly email or phone call from an agent not a recording, an actual person on the status on my debt relief process. But all in all the time I spoke with an agent the experience was pleasant and thank you for working with me.

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    Darlene increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Darlene increased their star rating on Dec. 28, 2017.

    Updated review: Dec. 28, 2017

    It's always a pleasant experience when I get the call that a creditor has settle the debt. I've been in the program longer than expected but hopefully this is the last year. I would recommend this program to others who may be struggling to pay off debt.

    Original Review: June 20, 2017

    I enrolled in the National Debt Relief two years ago and so far they have paid off 1 of my bills. I appreciate that. Hopefully soon another one will be paid and I will then have only one to be negotiated.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    Representatives are very knowledgeable and courteous. Explains the process in detail so I know what to expect. Treats me as to truly be concerned of my well-being and success of being debt free. Is a trusted company. I am happy with the services so far.

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    Customer Service

    Reviewed June 20, 2017

    I've only been in the program a few months so I've not had anything settled yet. But, I don't have to put up with annoying phone calls. So that's a plus. Will be glad when it's all behind me. I would definitely recommend National Debt Relief to anyone.

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    Reviewed June 20, 2017

    I recently contacted National Debt services about paying my fee off in total and it went from X amount to another amount that they came up with until I spoke with a supervisor that would pay me off of my agreement. If someone were to ask me for a recommendation on who, it would not be them. They say 50% of your debt will be covered. It's more like 75%. Why do they care. It's not their money I am stuck paying off now. I would not recommend them to nobody.

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    Staff

    Reviewed June 20, 2017

    Yes, these people have been a great help. If you want to get out of debt without going to a bankruptcy court then here is the place. I'm so glad I choose to come to National Debt Relief first. Bankruptcy lawyers told me I would have to wipe my debt clean and start over. But I had some accounts that I was still in a good report with and I didn't want to turn my back on everything. So I was able to keep some accounts in good standing.

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    Staff

    Reviewed June 20, 2017

    I have been very satisfied with my debt relief counselors and the help that they provided in my attempt to pay my debts. They were very professional and I was able to achieve my goal of being debt free in a very short time. The only thing I would change would be that they would show you in some way the progress you are making.

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    StaffProcess

    Reviewed June 20, 2017

    I had a very good experience with NDR. They helped me get my credit back on track (721), and they did it in 2 years and three months. They were very informative and helpful in setting me up in the program. The program was a success for me.

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    Staff

    Reviewed June 20, 2017

    Very satisfy with their service, very professional and fast. I will definitely recommended to all of my friend and family. They help me solve my financial issues with no thought about it. They recommended me to pay a monthly payment, but they give me the chance to make two payments per month.

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    Reviewed June 20, 2017

    I've rated it a 3 star because the initial contact was great and promising. It seems the program has all the bases covered. I have been with NDR since February 2017, but I have not yet been able to see the fruits of the program. Currently, I am unable to tell if NDR has been in contact with my creditors. I hope to rate my experience with 5 stars as time goes by.

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    Customer Service

    Reviewed June 20, 2017

    They have settled half of my debt in the 7 months I have been their client. Up to this point it has all been great. Communication is primarily through emails. They have answered any questions I have had in a timely manner. I would definitely recommend NDR.

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    Reviewed June 20, 2017

    Very polite and approachable individuals that are open to discuss any of your credit situations. They try to find the best way to get your credit cards resolved at a rate that you can manage on a weekly or biweekly basis and get those account cleared even if creditors are harassing you.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    Working with NDR has been painless. Signing up for the program was easy and efficient. Customer service is helpful and courteous. There has been someone available to answer all my questions and concerns. Having NDR has eliminated a great deal of financial stress.

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    StaffProcess

    Reviewed June 20, 2017

    I haven't been in the program too long. They put my mind at ease that they would handle everything, and so far they have. They are very nice and easy to talk to. It's not an instant fix, it does take time however I am confident that they will help me succeed!

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    National Debt Relief has been easy to work with. They are friendly, responsive, and on the ball! The customer service reps are always up-front with everything and they always explain each step to the smallest detail. I am so happy I used them to help me get out of debt from being unemployed.

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    Reviewed June 20, 2017

    So far everything is going forward with payment agreements with my creditors and I am pleased with the results after six months. I am updated on my account balance every month and contacted every time an agreement has been reached with a creditor for my approval.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The decision to use a debt relief program was a hard decision for me but I am glad I made it. I am a fairly new client. It is a simple process, customer service representatives are nice and it relieved me of so much stress. Right now today I am happy and stress free.

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    Reviewed June 20, 2017

    Have not talk to anyone. Have not heard any feedback if anything is paid off or not. I was not too sure if I needed to do anything else. Would like to know if they contacted anyone. Would like an update. Have not received a letter letting me know anything.

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    ProcessTransparency

    Reviewed June 20, 2017

    Everything is great with the dealing with the company. Any and all questions are answered in timely matter. Regular updates and suggestions. Information is helpful. The sign up for the program is easy and they take you through step by step. So far so good.

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    StaffProcess

    Reviewed June 20, 2017

    National Debt Relief saved my life. I been struggling for few years till I joint to this program. First, I can't even believe it. But it's really helped out and don't need to pay any hidden fees or something that abnormal. I'm really appreciated and I always recommend to people who struggling for debt. Thank you so much... and you saved my life.

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    Staff

    Reviewed June 20, 2017

    Caring personnel sincerely wanted to assist me resolve my difficult financial situation and did so in a professional manner. National Debt Relief (NDR) was able to negotiate an acceptable settlement program that I could budget for. Would highly recommend NDR to others.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    Every time I have had a question I have gotten a quick and descriptive response. When I have called I have always received friendly and welcoming advice. Makes this process a lot less scary. Best choice I ever made! Thank you.

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    Staff

    Reviewed June 20, 2017

    National Debt Relief was a life saver for me! Very helpful... great service! As a widower, it has been a struggle for me to take care of left over doctors bills and everyday living expenses. National Debt Relief has my life so much easier!

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    Reviewed June 20, 2017

    You company is great and totally amazing. I am so glad I made the decision to become debt free with this company. I was struggling and did not know what or how to achieve becoming debt free but your company made me feel secure and not stupid for getting myself into that mess.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Very friendly people, and they spend time with you and don't rush you off the phone. They answer all my questions and take time to explain everything. And answer any questions I might have. Very professional staff and very polite.

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    Reviewed June 20, 2017

    I am very thankful to National Debt Relief for all their support and accuracy in getting the job done. I am now able to pay my bills without the worry of such a big debt. I recommend National Debt Relief to all who are thinking of filing for bankruptcy.

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    Reviewed June 20, 2017

    Results are as promised. Just wish I could make more money to put into my escrow so that NDR can settle quicker. Overall, happy with my experience. Can wait to start rebuilding my credit. I am pleased with the services and would recommend to others!

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    Customer ServicePrice

    Reviewed June 20, 2017

    Great customer service. They are really helping me get my debts in order at a monthly rate that is affordable for my family. I am very pleased with National Debt Relief and I would recommend anyone who needs help paying their debts to seek out help from this company.

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    Staff

    Reviewed June 20, 2017

    The service associates were friendly and helpful at enrollment. The only negative thus far is when my paydays changed and I needed to change the withdrawal date for the funds. The amount that I am paying went up and that puts a little more strain on us financially but otherwise great service so far.

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    Staff

    Reviewed June 20, 2017

    Debt Consolidation/Resolution - This is the best way to resolve debt when you can't make payments. The team is awesome! They are great at their jobs and have saved me tons! They are professional and do all the hard work for you. Thank You!

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    Reviewed June 20, 2017

    So far so GOOD! I have one credit card gone! I would totally recommend this to anyone who is trying to get their life on track and living pay check to pay check. I'm hoping once this is done that I'll actually have my life back. I hesitated for years and was scared to do anything like this, but I'm glad I did!!

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    Reviewed June 20, 2017

    I feel I made the right decision by using National Debt Relief. So far everything has went by what I was told. I have been enrolled since Jan 27th 2017. It is now June and settlements and payments are being done. It is better than I was doing by only making min payments and getting nowhere. Highly recommend this company.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I was very pleased with how everything was handled. The experience itself is hard, but they took the worry out and replaced it with relief. Thanks for a good team!! They called to let me know my progress and was very helpful when I had a question concerning a debt we were working on.

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    Staff

    Reviewed June 20, 2017

    All the people we have worked with at NDR have been great. They are patient, professional and knowledgeable. We would recommend NDR to friends and family. They have helped us reduce our debt in a short period of time. They have saved us so much money.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The people at NDR have been great. Their knowledge and professionalism is outstanding. When I have a question I can call and get an accurate response... Hopefully once I am done, I will have better control over my spending and credit card use and not need to use them again. Again thank you.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    I was impressed at how diligent Adam was in finding a solution to assist me with debt resolution. He was very helpful in walking me through the information I needed and obtaining service. I felt he truly had my best interest at hand because took the time to look at the very best program for my needs. Adam made sure that I understood the terminology and the entire process before signing any documents. Very professional and sincere about customer service. I would refer anyone because of the positive experience. Thank you so much for the time and consideration to ensure my needs were met.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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