National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 21, 2017
Each time I have interacted with anyone from the program, they have been very professional, positive and encouraging. They explained the process clearly and I felt comfortable in what to expect. The representatives took the time to help me step by step throughout the enrollment process.
Reviewed June 21, 2017
I would definitely recommend National Debt Relief to anyone who wants to get out of debt. The counselors are very helpful and understanding. At the time that I contacted them I wasn't very behind on my accounts but I was drowning in debt and didn't want it to get out of hand. This program has given me a peace of mind and extra money in my pocket. I will admit that it was slow at first to start paying on my accounts but once they started making settlements I was really satisfied.
Reviewed June 21, 2017
The application and agreement process was very easy to get through with my counselor. I also feel so much relief already in getting on my way to being debt free. They did more for me in one day than my lawyer has done in 8 months. Do not do a BK!
Reviewed June 21, 2017
I still get creditors calling me threatening lawsuits. My credit rating has hit an all-time low. I feel so stressed and guilty that this happening. When can I expect results? I've been paying in since March and I feel some of these debts should be settled by now... I really feel bad that I had to do this.
Reviewed June 21, 2017
They made everything extremely fast easy and efficient. Customer service was amazing at answering all of my questions and we were able to work through all the problems and put my mind at ease. I feel so much better and would recommend that anyone in need call today. The sooner the better.
Reviewed June 21, 2017
I was very pleased at how they helped me eliminate my debt. I ran into some financial difficulty that would've cost me thousands and taken many years to pay off. However, they helped me lower my debt and pay it off quickly. Now I have less financial stress and am able to provide for my family.
Reviewed June 21, 2017
Very pleased with the results. Progress achieved with the National Debt Relief program. I would certainly recommend them to anyone I know with debt problems, and let them know the progress I have made in resolving me and my wife's debt problems.
Reviewed June 21, 2017
We have had a great experience. The reps were helpful and courteous. We would recommend your service to others. Keep up the great work and keep smiling. When you are overwhelmed with debt, it's a relief to know you have a way out. A light at the end of the tunnel.
Reviewed June 21, 2017
Elizabeth ** was very nice, professional and explained everything well and made the process, so far, easy. I was surprised how it was to get a hold of them and never was placed on hold. Called when she said and was very understanding of my requests for callbacks.
Reviewed June 21, 2017
I am just beginning the program so as far as really knowing how great it will work for me, I am unaware of that right now but my experience so far has been excellent. Glad I started the program and happy to be on my way to financial freedom!
Reviewed June 21, 2017
I really appreciate NDR and the service team! I had an emergency to arise and could not make one of my monthly payments. The customer service rep. helped me figure out a plan to keep my account current and I was able to take care of my personal emergency. If anyone ever has a doubt whether or not to use NDR, please hear this from a satisfied customer; you can NOT go wrong!
Reviewed June 21, 2017
NDR has always been attentive and helpful. My experiences with them are always pleasant. Their customer service is well above average. I will always recommend them to others. I have nothing negative to report about the company at this time. I'm very pleased with their services.
Reviewed June 21, 2017
I have been very pleased with the help this company has given me since I enrolled in the program. They are patient and always willing to explain things slowly and in detail. In a troubling debt situation it is comforting to have a source like NDR that can be accessed. I have never regretted my decision to contact them and sign on to their program.
Reviewed June 21, 2017
It's been good so far. Only into it for about six months, so haven't had any correspondence with NDR since then. I wish they could deal with the Discover card a little better so they wouldn't contact me. So other than that we won't know until we get done with the program.
Reviewed June 21, 2017
I just enrolled in the program. So far it has been a favorable experience. I'm hoping everything continues in a positive direction and I will be credit card debt free in the described amount of time. Then our lives can get back on track.
Reviewed June 21, 2017
I had requested a new comer packet (the first one I received got lost). 3 weeks went by - nothing... so I requested it again & it took over a month to get here. Your email address does not work. I send things to my portal and you do not receive them. I'm have no idea why I have $83 plus in charges on my account… for what? So my overall experience with this debt relief company is not good. But I messed up ...so I do what I have to do. Thank you.
Reviewed June 21, 2017
Staff have been helpful and they are nice. Explained everything to me in a way that I can understand. More importantly they are able to help me stabilize my finances at this time when I am unable to work due to illness. Thank you for your help. I look forward to getting my finances under control.
Reviewed June 21, 2017
Everytime I had to contact Customer Service, my question, problem, etc was handled with a lot of efficiency and respect. Their agents are very knowledgeable and kind. Good organization if you find yourself in trouble with debts. They resolved 4 out of 6 of my debts, then I had to quit using them.
Reviewed June 21, 2017
So far I'm pleased with the program. Started in May and one account has been resolved. Just waiting to pay that off and getting confirmation from creditor on account being settled. The negative part of the program is not paying accounts which puts a negative impact on credit score. This was explained prior to signing up and I understand why they are doing it. It seems some of the other creditors are pushing back more with constant phone calls and mail about account being past due. Otherwise the company communicates well and have responded quickly to all my questions and concerns.
Reviewed June 21, 2017
I was skeptical when I first joined this program but have been pleasantly surprised with how this company does exactly what they say they will do for you, without any extra out of pocket expense. They stop the communications with debt collectors trying to reach you to collect debt. They work on your behalf to reduce and resolve your debt. You make one monthly payment to them that you can afford and they take care of the rest.
Reviewed June 21, 2017
I've only just signed up with the program but so far all of my questions have been answered I feel comfortable moving forward. I can't wait to see what the results of the program will do for me in the near future.
Reviewed June 21, 2017
The customer service at National Debt Relief has been quite outstanding. I was initially embarrassed by the amount of debt I had and feared condescending and judgemental voices on the phone, but instead I received reassuring and helpful information with updates on the status of my account. I am clearly made aware of benefits or consequences regarding decisions I make regarding my account and the staff members at NDR have always been polite and respectful to me. They make me feel that Freedom from debt is not only possible, but realistic.
Reviewed June 21, 2017
A good choice for those who don't want to go with Consumer Credit Counseling and their attempts to hook you up with more credit cards. If you elect to have them legally represent you for an added monthly fee it almost ensures that your creditors won't walk away from the negotiations. Just change your creditors bills' address field, don't take any calls from creditors, and you'll find yourself paying about 3/5 of you original debt at an amount you can afford.
Reviewed June 21, 2017
I have been a part of their program for about 6 months now and it has been the easiest thing I have ever done. I was skeptical at first, but their program is amazing. I have already had 1 of my accounts negotiated down by over 1800 dollars and they handle everything! I wish I had done it sooner and would definitely recommend this program to anyone who needs it. I wish I didn't still receive calls, but communication is quick and easy and when I talk to people and let them know I am settling my debt, they say the same thing I do, "Oh! You got one of the good programs!" I definitely did!
Reviewed June 21, 2017
My experience was great. I see improvements with my bills immediately. The workers are very professional. I will recommend this program to anyone who need help in resolving their debt. I honestly appreciate National Debt Relief because of how they handle my case. I can rest comfortably that I am paying my debt and manage my everyday life. Thank you.
Reviewed June 21, 2017
Prompt, professional and efficient. So far so good. The staff is good at guiding and informing through the process. I have 6 mos working together in resolving my credit card debt situation and they have been very helpful. I have come to a lawsuit against me and we'll see how that works out. God bless me and NDR.
Reviewed June 21, 2017
The staff at National Debt is extremely professional and most accommodating. They work hard to get issues resolved and I appreciate all of their efforts on my behalf. Most bills were resolved in short order. I could not have done this alone.
Reviewed June 21, 2017
I have been very pleased with the enrollment. Everyone was professional and pleasant. I was able to ask any questions and if I did not understand anything, they explained again. I am looking forward to working with National Debt Relief.
Reviewed June 21, 2017
Ivori ** was the representative who initially helped me with enrollment and she was knowledgeable and friendly. She didn't pressure me to enroll and she clearly answered every question. The first call after my enrollment was a little less personal in that the person was reading a script and had to stop several times and correct herself and also was reading too quickly. Thank you.
Reviewed June 21, 2017
Very good experience. Nothing was left out good. Complete information. Very detailed. Nothing left to guess work. All my questions were answered in a timely manner and answered completely. They made a bad situation much better and easier. I would recommend NDR to anyone.
Reviewed June 21, 2017
Very helpful and courteous throughout the entire process. They kept me informed every step of the way and were always available for any questions and concerns either through email or phone. All documents were able to be sent through email which was super convenient. Would definitely recommend!
Reviewed June 21, 2017
I can't thank the folks at National Debt Relief enough... They should be called National Stress Relief. They help me get my debt under control and at the same time freed my mind of tremendous stress. I feel like I can breathe again. It's really hard when you are so responsible in nature that financial issues bring you to the point of being physically ill and losing sleep for months on end. Like I said, I can't thank National Debt Relief enough!
Reviewed June 21, 2017
Thank you NDR for your commitment to help people to get out of debt. I been in progress since last November and had one debt negotiated and paid for. Now I have one in progress and should be done with this year.. So far so good, I was overwhelmed with debt and I had to work overtime just to try to pay the minimum payment. I'm saving around $300 a month payments by doing this and it is helping me and my family. Thanks again National Debt Relief!
Reviewed June 21, 2017
I just loved working with Adam ** and getting enrolled with NDR. I have had so much financial stress and also lost my dear Mother two years ago. Your company and staff have lightened my load and I'm looking forward to making more settlements. Thank you, God Bless.
Reviewed June 21, 2017
This is the first time, I believe I made a good decision with National Debt Relief. I know the debts I owe will save money and will be out of debt less than 4 years. I am thankful for being in this program. I will see the light at end of the tunnel.
Reviewed June 21, 2017
They are wonderful people to work with. I app. everything they have done for us. They have help us a lot. I would send anyone to them. They call you if they need to talk to you. They are great. We are glad we found these people.
Reviewed June 21, 2017
I found National Debt Relief while searching the internet. I was in over my head with trying to finish college, newly married and a baby on the way. I was nervous at first, opening up about my personal debt, but after I received a follow-up phone call giving me updates, I knew I made the right choice.
Reviewed June 21, 2017
My experience, thus far, has been pleasurable. Representative(s) have all been most helpful in assisting/accommodating to resolve my debt situation. I appreciate your patience and kindness. Thanks for keeping me updated on my account and helping me to stay focused on becoming debt free.
Reviewed June 21, 2017
I was drowning in debt, with no method of actually coming out of it, but I got in touch with National Debt Relief and they're helping me finally get my head above the water. These guys have literally helped save me from judgements and just slowly going under with debt.
Reviewed June 21, 2017
National Debt described me as a "good client" and therefore they were offering me a "great deal". They told me after 6 months of paying on time, that I should definitely go with Liberty Lending who would give me a $12,000 loan to pay off my bills. Additionally, I would begin getting high ratings on my credit report. Today they deducted an additional amount more than I had anticipated and I called them to request the money be returned and they told me that they weren't able to do that today and the person who spoke to me said he would TRY to get back to me by the end of the day. This has not given me peace of mind; but it has increased my anxiety by a inordinate amount.
Reviewed June 21, 2017
While it is still too early to be sure it appears this program is going to be of great value to me. I have some large bills that are overdue. When I get these paid off it appears I will be in good shape for the future.
Reviewed June 21, 2017
You don't even know your customer. I have been a client for 39 months. As a matter of fact July should be my last payment. I was told that my credit would be improved, only to find out that I need a credit repair company to do that. All of my accounts have been paid. I am grateful for that.
Reviewed June 21, 2017
When I started doing this program I was lead to believe that everything would be handled on your part. Even after giving your number to one of my creditors I still get calls several times a day. They're calling my job now too. I'm having $291 pulled out of my account when my check is $400. You didn't leave me with any real money to survive on. I thought this would help but you're ruining my credit in the process. I should have taken out a bigger loan or just filed bankruptcy. This program seems counter productive. Honestly knowing what I do now I'd never recommend this program to anybody. And if I could I'd quit your program now but it's too late for that. So you want to know how I feel? Very unsatisfied and pissed off. I could have probably done a better job making my own negotiations with my creditors. In fact I give this program a minus 2 stars.
Reviewed June 21, 2017
NDR has been very good with helping me through this tough time in my life, and has followed through with everything they said they were going to. They have been very helpful with me in making this process as easy and painless as possible. I am very happy with the service I have received and would highly recommend this to a friend or family member.
Reviewed June 21, 2017
This has been such a helpful service and the customer service is beyond AMAZING! I have called several times for help and they are always willing to help and are very polite! Also the company is willing to work with you to help you set up the best possible scenario based on your situation.
Reviewed June 21, 2017
The representative that I spoke to clearly explained the program and all details necessary for me to know. He provided information and resources necessary for my success in this program. On top of it all, he was very friendly and further explained any other questions that I had. I'm a pleased with my experience so far with this company.
Reviewed June 21, 2017
NDR made it very easy to get started, they explained everything very well with no pressure to join. We had a lot of questions and they were all answered. They followed up with phone calls as promised, very helpful folks. I have called the customer service line once with issues with threatening creditors and they gave me great advice on how to deal with them. We appreciate the great service. Thank you.
Reviewed June 21, 2017
Very professional and I like the process... straightforward. The information was very thorough. We are on a great start to knock our debt down. Since I am a visional person, I like the emails and the breakdown of what to expect in the next four years.
Reviewed June 21, 2017
I am a consumer and was in debt that would have taken 15 years to resolve. NDR gave me a way to pay off my debts within two to two and a half years. I am currently in the process of this process. It simple, quickly supported and very easy.
Reviewed June 21, 2017
After just about one year in this program we have reached agreements with two of our creditors. I am starting to get some very aggressive responses from other creditors and even very low offers that seem hard to pass up. I am hoping that NDR will handle this next set of challenges as well as they have handled the first year. Very easy to work with and I get the feeling that my families best interests are at heart.
Reviewed June 21, 2017
Was hesitant at first to do this but could not be happier with outcome. I am completely satisfied with service I received from NDR. All my questions were answered and I was well informed throughout entire process. I would recommend this service to anyone that is need of help getting out of credit card debt.
Reviewed June 21, 2017
I appreciate the opportunity to be able to pay off my debts with a single payment, in a shorter time frame and with reduced balances. The customer service department has always been helpful in answering my questions and resolving issues. I have recommended your service to friends and family.
Reviewed June 21, 2017
So far the company has done a wonderful job and I feel confident and more relaxed than I have in a long time. From the beginning until now everything has been very easy to do. They treated me with respect and help me throughout the process which did not take long at all.
Reviewed June 21, 2017
Treated with respect and kindness. They recommended me the best program and didn't make me feel pressure. It made my life a million times easier after consolidating my debt. The representatives on the phone were easy to understand and made my process easy.
Reviewed June 21, 2017
I have received every time when I have had a question or a problem great help and very understanding team members. I have told many friends about my experience working with National Debt Relief. I got myself into this mess. I am glad I have your team on my side to help me with these matters. Thanks again for all the support.
Reviewed June 21, 2017
The process has been very easy with the exception of a couple of minor issues that were taken care of with ease. It has made life a lot easier not having to worry about meeting the monthly bills. I would highly recommend this company if you are having issues with debt. They give you peace of mind.
Reviewed June 21, 2017
On the first call and the welcome call the agents were very helpful and understanding. Going forward I hope to have the same type of experience. I have expressed being very nervous about this process and they both reassured me that this was the right path to take.
Reviewed June 21, 2017
It takes a little while, so you have to patient with the process but my first account was settled for 1/3 the balance! Can't wait to see the progress with the rest of my accounts. Customer service has been great and answer all questions I have. I can see the light at the end of the tunnel!!
Reviewed June 21, 2017
They help me to settle my debts in easy and affordable way. And no problem to contacting them. They always send me an email for updates my account. Their customer service is excellent in answering my question. I highly recommend the National Debt Relief in anyone who need help regarding their debts.
Reviewed June 21, 2017
So far so good, they were able to cut my debt nearly in half. Also very helpful and courteous. For example, one of our creditors were in the process of suing us and all I had to do was to make one phone call to NDR and they took care of it immediately.
Reviewed June 21, 2017
I have had to contact the service numerous times to make additions or changes, I have always received great service. I have changed the date and the amount of my deposit at least three times to make it easier for me. I believe that these changes will enable me to complete the program quicker.
Reviewed June 21, 2017
Staff service is very good. Painless sign up. Really appreciate ability to borrow from escrow account but haven't received money yet. When legal company contacted via email there was no reference to your company. Had to ask them who they were. Same with bank holding account. You need to make it more clear who will be contacting us and why. At 3 months, no apparent contact with CC companies. Somewhat concerned.
Reviewed June 21, 2017
Nothing has been done yet. I haven't seen any results so far. It would be nice to know when something is being done and what is being done. The creditors are driving me half nuts with their calls and are asking for information about who I'm working with and how they can reach them. I just refer them to your website.
Reviewed June 21, 2017
Customer service was excellent. The representative answered every question and instructed me with little confusion. She made me feel like I was speaking with a friend. I will see if this continues in the future, because my debt is still in the works.
Reviewed June 21, 2017
I appreciate all the services this program is providing for me. Having them manage my debts has made my life less stressful. I'm amazed at the negotiations they make with my creditor. I would definitely recommend them to anyone who needs their services.
Reviewed June 21, 2017
I think that everyone was very professional and well learned. Hold time was bearable. Most of all, personality was a pleasant plus. However, negotiation is a bit slow. I would just like to say, THANK YOU. But there is one thing missing, credit score. An update of the credit score would be nice if added to the view portal.
Reviewed June 21, 2017
I'm glad to be part of the program because the only thing I want is what happened with my debts, "pay my cards". I'm just in the beginning of the program but I feel more secure and I hope everything goes well.
Reviewed June 21, 2017
I only have one thing to say. I trust them. They are aware of my disability and I needed to have someone who would not abuse of my difficulties and they are the one. If you need help call on them.
Reviewed June 21, 2017
We are completely happy with the services provided to us! We are sticking to the plan so when we come out of this on the other side we will be debt free!!! We can't wait to have this extra weight taken off our shoulders!!!
Reviewed June 21, 2017
I am very happy with my experience. They were very helpful with any questions I had and they made my every day life a lot easier when it came to dealing with my creditors. They were able to get almost half my debt relieved by the credit card people and found a company that would give me a loan to satisfy the debt I still owed at reasonable rate. I am now free from 7 high interest payments to 1 very reasonable one.
Reviewed June 21, 2017
If I call and need to stop deductions for a month 2 or 3, I don't need a lecture and 20 questions as to why. Usually the person requesting this has reasons or a financial problem. The warnings about creditors not honoring the agreement etc. are all unimportant. The fact is if they want any money they will renegotiate the deal, or get nothing!!!
Reviewed June 21, 2017
Very knowledgeable, made process easy. Explained everything in way which minimized any worries about getting into program. So far I'm very satisfied, and glad I called, I would definitely recommend them to others who had debt issues like I had, it has made my life easier.
Reviewed June 21, 2017
Only complaint is that the creditors that have not been contacted yet are still blowing up my phone, emails and sending notices. I have even had them calling me at work - which I could lose my job over!!! Overall I am happy and the people I have spoken to have been very helpful and considerate to me on the phone which is not the norm nowadays.
Reviewed June 21, 2017
From start to finish this whole experience has been extremely helpful. Every team member was extremely knowledgeable about the debt process and how to resolve your issues. Every team member was extremely nice and understanding. I am so thankful that this program exist.
Reviewed June 21, 2017
Tommie was great getting me enrolled, knowledgeable and empathetic. However, it has been over 2 months and I've not had any communication at all. I fear my payments are just sitting and my card companies are pinging points off of my credit in droves for non-payment. So far, the best part is that the phone calls from the card companies have mostly stopped, but it'd be great to know that my trust wasn't placed in a black hole of sorts.
Reviewed June 21, 2017
So happy I found National Debt Relief!! I have the peace of mind now and a lot less stress in my life!! Would be lost without National Debt Relief. If you have debt problems definitely go to National Debt Relief for help. Best experience and can't wait to be debt free.
Reviewed June 21, 2017
Due to debt load and fixed income I searched for a company to help resolve the load. I looked up companies via internet and chose National Debt Relief. I have never dealt with any organization of this type and was a bit apprehensive. But from the first call I was treated with kindness and concern. They guided me through the process and have kept me updated on a regular basis. All in all I have peace of mind that all will be resolved. They have done all that they have promised. I highly recommend them to anyone who needs their services. I am totally satisfied with National Debt Relief.
Reviewed June 21, 2017
I have been pleased with National Debt Relief, their help came at a time when I needed someone to help me out of the rut of credit card debt which had built up over the pass few years. They have always answered any questions I had and treated me with respect.
Reviewed June 21, 2017
The reps are super courteous and they genuinely sound like they want to help you. Takes a lot of the stress off of being in an unfavorable financial situation. They do all of the heavy lifting with your creditors, you just give approvals when they call. Highly recommended!
Reviewed June 21, 2017
Have been in the program for not even a year and they resolved several debts. Looks like I'm half way resolved and looks like all will be resolved before the 3.5 year resolve for all. Very happy. Also whenever calling the staff is informative and polite. Very happy so far.
Reviewed June 21, 2017
I am very glad I decided to utilize the services of National Debt Relief. They have not only given me peace of mind, but have also been very understanding and supportive when I recently experienced a financial hardship due to unexpected reasons. I am very confident in this company and I would highly recommend it to anyone. I have read comments from people who were dissatisfied because they weren't seeing "instant" results. To that I would say, you get out of this program as much effort as you put into it and it takes patience and time for this to run its course. About three or four more times as much as it took for you to get into debt. Thank you, National Debt Relief, for being an alternative to bankruptcy.
Reviewed June 21, 2017
It has been ok so far with dealing with NDR, I guess if anything I wish the process was quicker, waiting on settlements can give you lack of patience. You would hope that someone from NDR would call you constantly with updates.
Reviewed June 21, 2017
I haven't had any settlements yet, but the entrance into the program has given me peace... Based on my account info I should have a settlement by the end of the month which will be my next payment. Also I call and had one of my dates changed and the agent solve the problem very quickly. Thanks.
Reviewed June 21, 2017
I am satisfied with what they are doing with me but after everything is all signed there is no communication from them at all. When they did finally contact me they were looking for more money to settle an account. Wasn't happy about that! Everything was supposed to be included with the final price they gave.
Reviewed June 21, 2017
From the very start they explained everything in detail, the process from start to finish. So far we have seen that. Some of our creditors have acknowledged that they have been contacted by National Debt Relief that we will be working with them through NDR. That makes us very happy that they know we truly want to work them all, but to go from 68,000.00 to 19,000.00 social security a year after my layoff it's hard to come up with the funds. They have given us a peace of mind.
Reviewed June 21, 2017
Thought the repayment would have started sooner, understand money needs saved to begin but still getting calls from bill collectors. I would have thought they would have been contacted to explain we joined. Otherwise everything has been easy to do.
Reviewed June 21, 2017
I'm very happy, the calls are over!! Thanks to you. I feel more calm! Because I'm not going to have problems anymore. Thanks to the team of National Debt Relief. You are professionals and very good lawyers. Thank you so much. God bless you.
Reviewed June 21, 2017
National Debt Relief Customer Service Representatives are specialists in their field. I have talked with several different Representatives at different times and each one has been extremely helpful and they have helped me through what could have been a difficult process. Thanks for great customer service.
Reviewed June 21, 2017
I just use it a few months now they work with you. I haven't been long since I signed up but so far I enjoy National Debt Relief. What I mostly love about them they go step by step to help you out to relief your debt as quickly as possible and help you get back financial sound.
Reviewed June 21, 2017
When looking for answers to clearing up my debt, my advisor helped me decide National Debt was my ticket to financial recovery. After answering a few simple questions, my advisor put me on a payment plan that worked with my budget.
Reviewed June 21, 2017
This is only the beginning of my debt free and in only 2 months they solved my first debt-card. I'm happy and I recommend this to everyone else that has lost them job for any reason. It's very nice and professional people. Really good customers service!!!! Love it.
Reviewed June 21, 2017
My experience has not been a good one. National Debt Relief takes their payment before payments are made to the creditor and I feel that it should be taken in increments just like the creditors' payments. Also, due to medical reasons I needed to skip two payments (when my payments were current without missing an automatic draft) and I was told it would be fine. I later was told that my settlement would be in jeopardy if I didn't make additional payments to get the funds to them.
I was given a date that my creditors would be paid off and found out later that two of them hadn't even been worked. The creditors just wrote them off as a bad debt and National Debt Relief wants additional fund to settle with them when the initial proposal was supposed to include them with the months that I initially was told. I'm not pleased with the program and the lack of working on my behalf for all of the sacrifices I've made to keep my agreement with them and to try to ensure I had money in my account each pay period to meet my obligation. Now, I'm stuck!
Reviewed June 21, 2017
I am very satisfied with NDR. We have only been doing payments for 4 months and they have settled two of our credit cards. I would recommend them to anyone who is looking for debt relief options. National Debt Relief takes the stress away from getting out of debt.
Reviewed June 21, 2017
I like that they were very personable and willing to work with you as more than a customer. They were patient and never pushy. They never came off as if they were trying to get a sale. They answered all my questions and made it clear that if at any point I had questions or concerns, that I could contact them and they'd be willing to help.
Reviewed June 21, 2017
Overall, I am not satisfied with the experience. I feel like it is very drawn out and I was under the impression that things would move faster when the funds were available in the account. There has been no activity on my account in many months and I'm ready for this to be over so it can stop showing up on my credit report.
Reviewed June 21, 2017
I enrolled in the debt relief program and I had a pleasant experience with all the parties involved. They are extremely customer-focused and the process was painless and efficient. From start to finish, the agents provide complete transparency so that the customer knows what's going on at all times. I would recommend to anyone.
Reviewed June 21, 2017
I am a newcomer into the program. I don't think enough time has gone by for me to give an accurate evaluation of the time and overall effectiveness it takes to complete this program. However, I am hopeful and encourage that my financial matters are in good hands. Everyone that I have spoken to seems to be confident and know exactly what they are doing to complete my business in a positive manner.
Reviewed June 21, 2017
NDR service has been quite satisfactory. I am pleased to be making progress toward becoming debt free based on the service they provide. Settlement offers have been reasonable for the most part and I do not feel pressured to accept settlements I can't afford.
Reviewed June 21, 2017
Pleased with National Debt Relief. National Debt Relief has helped me reduce four credit card debts so far, with two to go. Representatives who have contacted me have kept me well informed of their actions and amounts debts have been reduced. I have been very pleased with their efforts, as they have always been very helpful and professional.
Reviewed June 21, 2017
Got the first deal and I am extremely pleased with the service and their ability to work on my behalf. They have been responsive to my messages and have gotten back to me in a timely manner. So far am very pleased with National Debt Relief.
Reviewed June 21, 2017
I consistently receive excellent customer service on any and all calls. National Debt Relief has proven to be thorough and professional with all matters all the while being a complete and total pleasure to work with. They have made the process of getting out of debt less stressful for which we are very grateful for.
Reviewed June 21, 2017
At last, I was way off budget and then I found I needed to move - took out another loan for that. I had to do something and didn't want it to be bankruptcy. My research led me here and am I ever glad it did. I am no longer under the pressure and feel that I have a partner in my quest to be debt free.
Reviewed June 21, 2017
From the first call I made, I have found the staff to be helpful and responsive to my needs. They have taken the time to return a call or e-mail and have answered all of my questions satisfactorily. I realize that the process takes time, and that's probably the hardest aspect of my experience thus far. So no complaints at all.
Reviewed June 21, 2017
I was treated with respect from the very beginning of the process and throughout. These people were on my side. I felt fully supported. Each contact has been positive and very productive. All of the staff members and representatives have been very professional and understanding.
Reviewed June 21, 2017
Everything is fine so far. I was impressed with counselor. He was kind and I hope my jokes did make his day. Nice guy. Thank you for all your goodness. I look forward to reducing my debt and I hope I don't die in the next 4 years. I have a bad heart. Thanks again.
Reviewed June 21, 2017
Considering the circumstances, I have actually had a very pleasant and tolerable experience working with National Debt Relief. My advisor's name is Victoria ** and she has demonstrated knowledge of her craft, eagerness to please and clarify questions and is responsive in a timely manner should I reach out to her for any reason. I am saddened that my finances got to this point in the first place but seeing as I needed to use this service, National Debt Relief has gone about servicing me as pain-free as possible.
Reviewed June 21, 2017
From the time you sign up to the time they start settling your debts, it is a long time. The weeks go by slowly as the creditors still call you. They do not even attempt to settle your debts until several months go by.
Reviewed June 21, 2017
From the very beginning, when I was in deep **, I was able to tell them the whole story and set up a viable payment plan to eliminate my debt. So far I have resolved almost all of my debt and really look forward to the end of consumerism for me. NDR honestly negotiated with my creditors and fulfilled their promise. I am amazed at how easy they made it. Green pastures await, and I will be better for it.
Reviewed June 21, 2017
I have gotten a lot of support and excellent service from National Debt Relief (NDR). Every time I have called, and inquired about my accounts, I received quality and professional help. At times when I felt uncertain about what was going on with the status and needed updates, I was given clear and precise answers. I would definitely recommend NDR to anyone who wants help with their debt. I am glad I did.
Reviewed June 21, 2017
NDR has been super helpful during this whole process and has made cutting down my debt less stressful than with other companies. They are always polite over the phone and make me feel like they are truly advocating for me. I'm looking forward to being 100% debt free!
Reviewed June 21, 2017
I had three accounts I consolidated. One was resolved, the other two are still hounding me through collections agencies constantly. I would have expected at least that to stop by now, so I'm a little disappointed. There isn't much communication about the progress either.
Reviewed June 21, 2017
It was an amazing experience. They definitely deserve the word "relief", because that's the way I felt right after I enrolled in the program. As of right now, all of my 7 accounts have been negotiated and I am moving away from my debt, all of this in just 15 months. The people working for this company really understand what you are going through. The process was very easy, as long as you follow the steps they provide you and believe me, the annoying calls from the banks went away. I am just so thankful I made the decision to call National Debt Relief and encourage you to do the same if you are in so much stress and willing to have the money to pay back but you just can't.
Reviewed June 21, 2017
The ability to see current status progress on completing the debt as measured against the outstanding debts was not very visible and hard to access my account on a regular basis was extremely difficult. I am not totally satisfied. My effort to conclude this program and expedite its finish was not done in a process that would include a more clear view of what has been paid and what still needs to be paid.
Reviewed June 21, 2017
It was so simple signing up and finding a monthly fee I could manage. It has been 5 months and I haven't had much communication of progress yet which kinda saddens me and the emails I've sent were not well responded but I have trust that it will all be good. The contracts are really detailed and in my favor so I'm not worried. I can tell you more in a year or so.
Reviewed June 21, 2017
National Debt Relief is a reputable company that represents their clients well. My experience was questionable after I did my research, but I needed help with someone to intervene to acquire me some relief for the future. Great company. True to its mission and courteous staff assisting no matter what. I would highly recommend this company to others.
Reviewed June 21, 2017
Did exactly what they promise. Keep us up to date on every single item. Like the way they contact you and get your approval before accept their offers. All bills been at least half of what was original owed. Best thing we ever did.
Reviewed June 21, 2017
I have called a few other places and felt like there was no hope for me. I'm completely grateful for this company. I feel like there's hope and people really trying to help me in every way. Nelson was the guy that helped me and completely thankful.
Reviewed June 21, 2017
National Debt Relief helped me reduce my debt. The team are all very helpful and knowledgeable. Thanks to National Debt Relief, I am now paying $400 less a month and my debts will all be paid off in 3 years! I would highly recommend them to anyone struggling to pay off their debts!
Reviewed June 21, 2017
I am very pleased with my experience with National Debt Relief. They were very professional, courteous and worked with me on every issue that I had. I'm glad to have come across them and I would recommend to a friend or family member. Thank you.
Reviewed June 21, 2017
I joined National Debt Relief early this year in an attempt to FINALLY get my head above water financially. Last week, I got a VERY favorable settlement on one of my credit cards, much better than I had expected. I hope I will be as fortunate with the other cards!
Reviewed June 21, 2017
I've never heard from them except when I received the introductory information.. When I've forwarded them various info all I get is a robot response. I've never even received an account number or how to access my account to see if they are making any progress. Also Global Solutions is impossible to get into their website and no reason for me to be charged for an account I can get free at any other financial institution. There has been NO FOLLOW UP WHATSOEVER!!!
Reviewed June 21, 2017
They were very concerned about helping me understand how NDR works. Everyone I spoke to took the time to explain the details of the settlement offer they were calling me with. They also made sure I understood how it would affect the total payoff.
Reviewed June 21, 2017
Every communication needs to be had in writing. Some basic info that was the reason for me signing up has now been changed. Explanations given over the phone have not met up with info shared in writing. This rating could change as time goes on but for now this is my experience with NDR.
Reviewed June 21, 2017
From the initial call to the final settlement, National Debt Relief was with me every step. I highly recommend this program. I even got my sister to give it a try. I have never worked with such a professional group of people and I am fully satisfied with the results.
Reviewed June 21, 2017
I am happy to say that I got the best when I got Christopher **. The way he treated me with kindness, empathy, and respect won me over to National Debt Service (NDR). His professionalism, competence, and obvious passion to genuinely help people like me exceeded my expectations. I am glad I am working with an individual who has understood the pain of being at the bottom and the triumph of conquering debt, and will also still be there to thank after I graduate the program. I am requesting NDR to reward and recognize Mr. **. He is an excellent, five-star representative of NDR.
Reviewed June 21, 2017
I have been in the program since February 2017 and so far it has been a wonderful experience. It has been easy to access my account online and speak to an account representative whenever I need to modify my payments.
Reviewed June 21, 2017
What a great honest program. Without NDR I would still be drowning in debt. They reached settlements with all my accounts in such a timely manner. They communicated every step of the way. I would highly recommend this program to anyone needing financial assistance. Very trustworthy.
Reviewed June 21, 2017
It takes a while for the phone calls from the credit card companies to stop, but other than that the process was easy and fast. The people were very helpful and great to work with, very satisfied and pleased with service.
Reviewed June 21, 2017
I had a great experience in discussing and answering questions and listening to the explanations and over all satisfaction. I felt like everything was taken care of and if not I can call and ask questions. I am very thankful for all the information I was given. Thank You.
Reviewed June 21, 2017
Added a credit account to my existing program. Was happy with the customer service support. Help from the program payment plan makes it easier for me to handle the payments. The web access has been helpful in my being able to monitor my progress.
Reviewed June 21, 2017
I am very pleased with the program and how they notify me of any changes. I am very happy with Paul ** who set it all up for me. If I ever have a problem or a question I need answered, he is always quick to let me know.
Reviewed June 21, 2017
Well I've just been a member a couple of months and made 2 payments and they settled one debt so far so I guess I'll just have to wait and see what happens! I'm told that it will take 30-120 days before they really start making real progress and keeping the creditors off my back!
Reviewed June 21, 2017
So far my accounts are being worked and negotiated as advised. A few of them have been paid off. Looking forward to completing this process sooner than later. I wish I could speed the process up but it'll be over for me real soon. Very happy and excited.
Reviewed June 21, 2017
Only been with National Debt Relief for a month, so my experience is limited but I can say that the sign up process was awesome. Everyone I spoke with was kind and made sure I understand everything before moving on to the next item. I never felt rush with the process and I hope that rest of my time with them goes just as easy.
Reviewed June 21, 2017
Lots of promises, appears that only one of my CC debts is being been resolved. The bill collectors are harassing me daily. Several months have passed, and money is being withdrawn from my bank account to pay the debts as I agreed, but no relief from most of the debtors. And my credit rating has taken the worst dive to the lowest ever in my lifetime. Due to all the late/past due payments to the creditors who apparently have not been contacted or are refusing to cooperate?
Reviewed June 21, 2017
The representatives with whom I spoke were very helpful, knowledgeable and professional. I would recommend them any day. Thank you for being available as a professional assistance program. I hope the process is as helpful and positive as it is represented to be.
Reviewed June 21, 2017
After a couple of months I started receiving settlement offers, the offers were lower than what NDR speculated. Since the money goes straight into the escrow account they created for me, all I have to do is accept the offers as they come and no longer worry about the debt! This program has seriously been a weight off of my shoulders. If you feel like you are drowning in debt like I was, I recommend you call, and ask for Luis ** to set you up with the program. He has been with me every step of the way, even to this day. He has never once just passed me off. Five Stars defiantly earned here.
Reviewed June 21, 2017
Every question I have had was answered within 24 hours. I feel like someone is listening to me and cares about my concerns. Thank you so much. I am disabled and 63 years old. I have gotten in over my head in credit card debt. It's a good feeling that someone is close by to help me get on a budget so I can get out of debt.
Reviewed June 21, 2017
I am only a few months in to the National Debt Relief Program so to date I have not had any debts negotiated. The people I have talked with have been very knowledgeable and have told me when I should expect negotiations to happen. I cannot say enough positive things about the representatives I have spoken to with my questions and concerns. They have all been extremely helpful and made sure I was satisfied with the answers they gave me. My experiences have been positive and I hope all will be resolved. Who would have known that I would have to have four surgeries on my shoulders and my back would go out within a year. Not being able to bring monies in is a depressing situation but the people at NDR have helped and given me hope for a better financial future. Thank you.
Reviewed June 21, 2017
They quickly responded to my request. The customer service is excellent. They explained everything about my case and answered all my questions. They told me all the steps to follow. They speak Spanish too. I am sure that very soon I will be free of debt.
Reviewed June 21, 2017
NDR has given me a little wiggle room in my finances. I no longer have to worry about creditor calls. It is a relief to be able to not worry about making just the minimum payments each month. I have told my family members and friends who need help as well.
Reviewed June 21, 2017
I have not been enrolled in National Debt Relief that long. I'm fairly new so I can't say a whole lot plus or minus. I can say at this time my experiences have been friendly and positive. I hope to say more in the future and I hope it's all positive.
Reviewed June 21, 2017
Being sued. I thought the whole idea with going with this program is so this would not happen. I also thought I would be making one payment a month only to find out part way through this program I would be asked to come up with more money. Had I know this I would never have applied for this. I am worse off now than I was before I signed up.
Reviewed June 21, 2017
The National Debt Relief team was very helpful and answered all my questions. I feel some relief in knowing I am still responsible for paying a portion of the debt and also knowing I will have cash in my pocket each month.
Reviewed June 21, 2017
I am very pleased with the great service I am receiving. I get friendly customer service when I call with queries. So far, one big case has been settled to my relief and benefit. I am advised of progress via email and phone calls. I would recommend this company to a friend.
Reviewed June 21, 2017
It's been a struggle.. But I'm very excited to be debt free. The people with National Debt Relief have been helpful and friendly. When I ask a question they are very knowledgeable and give it to me straight.. Even if it isn't the answer that I want. They know what they are doing.
Reviewed June 21, 2017
Great customer service. Resolutions were offered quickly once my balance got up to a significant amount. Was unable to complete program but all around experience was great. For the time I was working with NDR, would recommend NDR to anybody needed a debt solution, even after leaving the program the representatives were very nice.
Reviewed June 21, 2017
Driving from home one day, I heard an ad on the radio from NDR about helping with the stress of having to deal with overwhelming debt. I called when I got home. A wonderful lady Olga helped me get started on the road to debt relief recovery. The registration process was easy to understand. As of today a creditor has not been paid yet however I am trusting this will begin very soon to stop the calls from coming day and night. Thank You NDR.
Reviewed June 21, 2017
Everything was how National Debt Relief described. There was no surprises. Had no problems with my creditors. After 6 months I received a loan to take care of all my debt. I recommended them to a coworker and they are now enrolled with National Debt Relief and are happy so far.
Reviewed June 21, 2017
I started the program in February with a four year time line. At five months in I have enough in my account for them to start dealing with my creditors. They have come to terms with a couple of my creditors already, saving me thousands of dollars, so I am hoping to complete the program ahead of time. I am very happy so far.
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