National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 20, 2017
National Debt Relief has great and awesome support representatives. Options for this program for my situation. They helped stopped the phone calls and letters from all the companies. I would recommend this company to anyone and wished I called them sooner.
Reviewed June 20, 2017
I am most satisfied with the customer relations in my initial sign on with NDR. I am fully expecting complete satisfaction to be out of debt within the four-year agreement. Great response from any and all communication thus far. I appreciate the kind and supportive responses to all of my questions. Enduring CREDITOR attempts to call can be accomplished by referring them to NDR and screening and blocking calls.
Reviewed June 20, 2017
My name is Margarita ** and have had the fortunate opportunity to work with Marvo **. I wanted to express my heartfelt appreciation and gratitude for his extraordinary work and commitment to assisting me in one of the most lowest and stressful times in my life. His expertise, knowledge, and professionalism were clearly exceptional and I would highly recommend him to my peers, friends, and associates should they find themselves in financial crises. Mr. ** was highly responsive and prompt in his communication with me throughout the enrollment process. He kept me apprised of every step in the way and clearly identified what I needed to provide to complete the application process.
Moreover, he was able to get my approval complete in a matter of a few days. Lastly, I want to recognize Mr. ** for his patience, compassion, and empathy towards his clients; I feel so blessed to have worked with him. I am convinced that all your future clients will also be favorably impressed with the caliber of his dedication and remarkable customer service skills.
Reviewed June 20, 2017
Before I found this program I was having a hard time trying to pay off my bills and make a living. When I found this program it was like a huge relief. I was able to breath again and take care of my family.
Reviewed June 20, 2017
Very helpful and knowledgeable. Answered all questions I had. Patient in receiving information. Great communication skills from initial person I talked with, Michael I believe was his name. I will recommend National Debt Relief to a friend wanting to consolidate finances.
Reviewed June 20, 2017
Contact with the team great. Always there with little wait. Greeted by friendly customer service and always answered my questions. So far I'm on track with plan and we are almost finished with a year left. Only down fall is hit to credit report but it is expected. It would be nice if team would go into more detail about the credit end of it all.
Reviewed June 20, 2017
I recently relocated to Ohio with my husband's employment. I have been a client of National Debt Relief and have just about halfway completed the program. I am checking my e-mail for a form to be signed and faxed back to National Debt Relief regarding another bank account that will be providing the service for this account. Thank you.
Reviewed June 20, 2017
They are very friendly and helpful. They answered all my questions and also responded very quickly to me during the application and decision process. I would most definitely highly recommend to a friend so far. I had many questions and everyone was very polite and patient with me.
Reviewed June 20, 2017
Everyone was very nice when collecting information. It was very difficult to make this decision and they made me feel more comfortable. I look forward to the time there is settlement reached and I will be able to see a end to this debt.
Reviewed June 20, 2017
They are working with the creditors and am very happy with results. Even handled some of the lawyers who were harassing me. Love National Debt Relief. They work with what you can afford and logging into the portal is very easy to use.
Reviewed June 20, 2017
I have had a very positive experience with National Debt Relief. I found myself overwhelmed by my credit card debt situation, I was extremely stressed and didn't know how to move forward on resolving it all on my own. They were very communicative when an account was being resolved. Also, I really appreciated their new client portal. There were definitely long periods of silence while they were working on negotiations or just waiting for my funds to reach a level that would allow them to negotiate, but that never bothered me and they were very responsive when I did call/email to find out if there were any updates. Overall, a very successful program for me, and I would recommend this for anyone overwhelmed by their debt.
Reviewed June 20, 2017
This company is very professional at what they are doing. Very pleased so far with everything. I am glad I joined to the program and will recommend this to friends and family. Customer service takes the time to explain every step of the program and also progress with program. I am very pleased with everything.
Reviewed June 20, 2017
Deciding to choose National Debt Relief was definitely the right choice for me. Every person I talked on the phone with was very clear and helpful. They helped me achieve the best plan that fit my needs. I feel like I'm on the best possible path to become debt free.
Reviewed June 20, 2017
I've been enrolled in the National Debt Relief program for a year and a half. From the day of enrollment to the present, I have been impressed with the level of knowledge, caring, and quality of service I have been given. Thank you!!
Reviewed June 20, 2017
Their customer agent were very friendly and helpful. She took the time to answer all my questions and making sure that I understood them. The waiting time to reach an agent is quick as well. I would recommend this program to anyone who are trying to get their debt settled.
Reviewed June 20, 2017
Very quick to respond to emails and when calling them. I would recommend them. I have been with them since February and they just settled with one of my cards. They got in touch with my creditors and I don't have to deal with them anymore.
Reviewed June 20, 2017
They have helped me take down my debt and have been very helpful when I have had any questions. I recommend National Debt Relief 100% to help anyone get out of debt. They are very knowledgeable at what to do with deep debt and offer a great plan to get out of debt.
Reviewed June 20, 2017
I am presenting satisfy with the job NDR is doing to resolve my credit situation. It has not been that long since enrolling and I'm trying to be patient with the process. I understand that it took time to accumulate my debt. I just wish for more updates on the progress.
Reviewed June 20, 2017
When I needed to get out of debt they were there. This company put me on a program that would allow me to do what it takes for it to work, and they work with you in order for you to accomplish your goals. In the goals that they have set for you it also allowed me to be disciplined in my own finances. When my back was against the wall they were there, any time that you needed anything or have any questions they always responded immediately. I didn't think I would be able to pay for a car dealership and or high price over price vacuum cleaner and they negotiated the deal. Thank you National Debt Relief.
Reviewed June 20, 2017
Process was easy to get started. We've been enrolled a little over a month and a half. No debts have been settled as of yet but we are hoping the next month or so we will start seeing some relief... No quick fix but in the long run trying to avoid bankruptcy.
Reviewed June 20, 2017
All I can say is that I'm glad I finally made the call. Just getting set up, everything seems straightforward. Most things were explained to me two or three times. Very good experience so far. Hope the rest of it goes as smoothly. If you're sitting on the fence, make the call. You'll feel better.
Reviewed June 20, 2017
We have enjoyed this service. We felt we were at the end of our rope. They helped us organize our lives again. We can be sure that we have a future debt free. A great service. I recommend this service to anyone that has gotten behind on their bills for whatever the reason. Ours was medical bills.
Reviewed June 20, 2017
They did everything they said they could. Answered every question that I had quickly and professionally. I am now debt free. I would highly recommend National Debt Relief to anyone struggling to pay their debt. I researched other similar companies and found National Debt Relief to be highest ranked with the best customer satisfaction.
Reviewed June 20, 2017
I am still waiting to settle last credit card debt. They were all supposed to be paid by now, don't know yet when the last one will be paid. Have not heard from N.D.R. in months? So I will just give only 2 stars for now and will change to 5 when they get the last one settled.
Reviewed June 20, 2017
National Debt Relief has resolved 2 out of 3 of my credit cards that were out of control. I know they will resolve the third one and are working on it. They were a big help getting the creditors off my back.
Reviewed June 20, 2017
The staff at National Debt Relief offer excellent customer service. They are very helpful and offer the help that's needed. They are also very responsive and ensure that I am comfortable with any deal made. In addition, they are thorough and keep me informed and updated on any changes in my account.
Reviewed June 20, 2017
When I came to National Debt Relief I was pretty much in a bad place financially. Thanks to everyone that helped me, I can now breath a little easier knowing that everything is taken care of. Everything was explained to me in great detail so I fully understood how I was being helped and what to expect along the way.
Reviewed June 20, 2017
They were very professional and helpful in the initial consultation. Payments have been made affordable for me. I'm still waiting to hear back concerning my first settlement, it has been 3 1/2 months as of now. Definitely a better route to take than bankruptcy.
Reviewed June 20, 2017
They are very respectful when dealing with their clients. They show gratitude for them to help us. I have been dealing with them now for almost 1 year and have paid off one creditor and on the verge of paying off the second. I know they will help me to be debt free within my time of 3 years, I'm very confident in their ability in helping me.
Reviewed June 20, 2017
I had numerous creditors and organizations that I needed debt relief from. The people at NDR made sure I understood every step of the process and helped me through it all. I have only been on the program for a few months, but I look forward to many of my debts being settled in the near future.
Reviewed June 20, 2017
The staff is very user friendly. It was painless and I don't have to stress about my finances anymore! My debt had got out of control. It is now manageable because of National Debt Relief. I also referred my daughter and she is in the program too. Thank you NDR.
Reviewed June 20, 2017
When I started the process I was scared to death. After talking to the professionals and explaining my situation I was put at ease. Completely comfortable and now on the correct track. Every part of the program was explained in depth. I highly recommend this company to anyone.
Reviewed June 20, 2017
I am very grateful to have come across National Debt Relief to help reduce our debt. I had credit card debt, and hospital bills. I know I wouldn't have been able to continue making the minimum payments on my cards and continued getting hit with fees from them also. I would recommend this method of debt management for those who may not have many other options other than bankruptcy.
Reviewed June 20, 2017
I'm excited to be working with NDR to pay off my credit card debt as a result from owning a business & living in NY. I'm looking forward to being out of this debt a lot sooner than I would've been had I tried to continue paying off directly through the companies themselves.
Reviewed June 20, 2017
They are always working with us when we are in a financial bind and keep us up to date on how our account is looking. Plus having the ability to log in to our account to see how things are progressing is great. I am able to look at our account anytime and anywhere I need to. The only drawback is that our credit score isn't going anywhere and my husband and I are trying to figure out how to improve our credit so we can buy a home.
Reviewed June 20, 2017
Everyone I've talked to has been absolutely amazing! The customer service is top notch and I never dread having to call because I know I'll be taken care of. Thank you! I don't know what I would have done without National Debt Relief!
Reviewed June 20, 2017
National Debt Relief is an outstanding company. Customer service is great. They explained everything in details, and answered all my questions. They surpass my expectation. I would/will recommend National Debt Relief to anyone with my problem, which is drowning in debt, and my income is less than my expenses.
Reviewed June 20, 2017
The process was very easy from the initial phone call to the last welcome call. Everything was explained in a great detail and made sure I had no questions. Everyone I have talked to was very professional and not judging. Knowing I have made a decision to get out of debt and the process is not easy I feel at ease with the knowledge I have help whenever I need it.
Reviewed June 20, 2017
I am unable to get any response from customer service. They keep running me around. Tell me that this going to happen, that's going to happen and nothing's going to happen. Been enrolled year and creditors are calling and writing me to request a payoff and I'm sending to them and they're not replying to me.
Reviewed June 20, 2017
Difficult to make changes to account without calling to talk to. It would be far easier for your clients to makes changes to payments dates, change phone numbers, and actively participate in their own program if you enabled them to do so on your website.
Reviewed June 20, 2017
They tend to sell more than they offer. Almost two months with them and they've yet to contact my collectors. Meanwhile, I've been handling the collection calls from my personal loans. I was told that my two collectors would be willing to settle fairly soon since I've already paid off my debt and now solely paying on interest. However, I'm still dealing with them and NDR continues to tell me to be patient. Not sure this is money well spent.
Reviewed June 20, 2017
Customer service is always very helpful. They contact me whenever I fax documents to let me know received them. I haven't been in the program more than 6 months and they have already settled one of my cards. I would recommend them to anyone who is having problems.
Reviewed June 20, 2017
I enrolled in the program at the end of March 2017 and I am still waiting to hear from National Debt Relief about settling my accounts. Once my accounts begin to settle, I will submit another review about my experience.
Reviewed June 20, 2017
It was a hard choice to decide to go into debt negotiations. However, NDR made it easy and really helped guide an informed decision on what the best route was. Initially it was going to take 3 years to reduce our $20,000 debt but due to some really great offers they were able to get us, it's only going to take 2 years. Happy with the service and recommended to a friend who has also had a positive experience.
Reviewed June 20, 2017
I have been very impressed with their website design, the way they had me fill out forms and sign documents electronically and all the ins and outs of the process. I have only been using their service for about 4 months and already have 2 accounts closed, with a savings of over $1500 of what I owed.
Reviewed June 20, 2017
I feel the process did what it said but it is extremely long and on a few cards I felt that a better deal could of been made. Overall the program does pay off debt if you are ok with a bad credit score.
Reviewed June 20, 2017
National Debt Relief is at the top of the list in their business, they are second to none. They are excellent at explaining the whole process from start to beginning and have no problem assisting you with any further questions that you may have at any given time. Their staff is very helpful and knowledgeable.
Reviewed June 20, 2017
Every staff member of National Debt Relief that I had contact with was extremely understanding, helpful and explained everything to me so that I understood. This is a scary step for me to make but they've all made it quick, easy and smooth.
Reviewed June 20, 2017
Customer service is friendly and they have worked hard to help me deal with my debt. They have worked with my creditors to settle my debts and contact me regularly to check in and verify that my situation has not changed.
Reviewed June 20, 2017
We have only been in the program since January 2017 but they have settled two accounts and saved us more than half of the owed amount. NDR's Customer Service is excellent and I can't thank NDR enough for the sense of relief that they have provided.
Reviewed June 20, 2017
Everything is fine. I just wish a clearer account process was possible. I have no idea how much is settled with capital. Please advise at earliest possible convenience. Other than that I am completely satisfied with the effort to reduce my credit card debt.
Reviewed June 20, 2017
Excellent customer service. They really do try to help you and I feel that they helped me get back on track financially. I have a little further to go, but I have a positive outlook because of their help. Thank you.
Reviewed June 20, 2017
The team at National Debt Relief made getting out of debt much smoother and faster than I thought could happen. I was very hesitant at first but followed what they told me to do and it worked! Thank you!!! The only thing I regret is not doing it sooner.
Reviewed June 20, 2017
After reading the literature on National Debt Relief Services, I thought that it was the right company to help me with my debt problem. Jonathan **, the representative I dealt with, is an excellent in explaining how the program works and making sure that you understand everything. He is very thorough and patient. I had heard of National Debt Relief from a friend who had enrolled in the program a few years ago. He recommended the plan to me.
Reviewed June 20, 2017
When I first contacted National Debt Relief, I was nervous and didn't know what to expect. I just knew I needed a solution to help me get out of the debt I was drowning in. All of the staff at National Debt Relief have been extremely friendly, helpful and knowledgeable about the program they offer. I really feel at ease contacting them with any questions or concerns I may have. I am just short of a year in the program and, so far, they have settled with 2 out of 3 of my creditors. I couldn't be happier. I would definitely recommend National Debt Relief to anyone who feels overwhelmed with debt and is looking for a fast and efficient solution.
Reviewed June 20, 2017
National Debt Relief has been great!! Getting set up with them was quick and painless. They are very good at keeping you updated with your account and the online portal is so helpful. I would definitely recommend them to anyone with debt issues!!
Reviewed June 20, 2017
I have always had very pleasant and helpful interactions with customer service. All my questions and concerns were answered and dealt with promptly and I would recommend this service to anyone that is need of the help. Thanks again for your assistance!
Reviewed June 20, 2017
I have been with National Debt Relief for only slightly more than 3 months so far and they are already in the process of closing on one of my accounts. If this keeps up I'll be thoroughly impressed with this organization!
Updated on (08/27/2017): These folks are truly fantastic! I've only been signed up for about 6 months and they've already resolved 2 out of 4 debts I enrolled with them, and both for a small fraction of what I would've paid. Highly recommend this organization if you're struggling to get back on the right path and out from under a ton of debt.
Reviewed June 20, 2017
I am so glad that I found "National Debt Relief". The name alone says it for me!! My bills are being paid as they said they would. I am so relieved I don't have people calling me every day (asking me for money). "National" has almost made me forget I still owe these companies. O!! What a relief it is.
Reviewed June 20, 2017
I am proud to say that National Debt Relief helped me so much in getting myself back on track financially. They are efficient and helpful. Always willing to accommodate and help me in any way possible. I recommend their services and thank them for a great job in getting me back on my feet!
Reviewed June 20, 2017
Happy with the program but communication not as frequent or consistent as expected. Would like to have updates on what is being done. Still having to deal with harassing phone calls from creditors even though we've explained we are in the program. We are trusting the process and hope it all will make sense in the end.
Reviewed June 20, 2017
Fantastic, friendly service. Thank you, Natosha **! Natosha did a great job of providing me with all of the necessary information as I begin a journey into financial freedom. I am excited to be able to make my payments and also pay down my debt once and for all. I would highly recommend National Debt Relief!
Reviewed June 20, 2017
Wow.. They really helped me with my debts. I initially was kept updated on my debt account and was notified of any changes. Since they went to the customer self-check website I rarely heard from them (some of us do not have a computer system readily available). I much prefer the phone calls and emails. All in all, my experience with them has been great and I would definitely recommend them. Thanks N.D.R. for helping me out.
Reviewed June 20, 2017
It is much too early to give you a proper rating. I just started this program a couple of months ago and have had no contact with you since my initial start-up. I will gladly give you a better rating in a few more months when I see something positive happening.
Updated on 10/19/17: The staff at National Debt Relief are excellent. They are courteous, friendly and professional. They are compassionate towards your financial misfortune and strive to help you. I recommend National Debt Relief to anyone who is struggling with debt and has run out of options.
Reviewed June 20, 2017
Deposited over 4K into my account, which they charge $10/month for. Just over 1k to creditors, over 3k to NDR. They will make settlements and offer creditors very low first payment, so they can then collect their fee (21%). Called me numerous times a day asking for more money, although I deposited plenty of money to make creditor payments, they had taken all their fees first so there wasn't enough left. Proving, beyond shadow of a doubt, that they are not in this to help the customer, but just another greedy organization. Oh and that 100% back guarantee? False, that's only if you have money in your account do you get any back. They keep every cent of the fees they take even though nothing with any creditor is "settled." Salesman on the phone completely glosses over this fact during initial phone call and you are rushed through paperwork to get started.
Still have almost same debt, still dealt with harassing phone calls (from creditors and NDR) and lost about 3k, which we all know is precious or we wouldn't be in this situation to begin with. Working my ** off to feed my family and get out of debt the right way after being laid off. NDR flat out stole 3k from me and harassed me more than the creditors. Refuses to refund a dime and drained me account! Do not do it; save and settle on your own, it's the same EXACT thing!
Reviewed June 20, 2017
I am 100% completely satisfied with my experience. Customer service was excellent at assisting me with my needs and also very professional. Very informative on information to assist me with my decision on what would work best for me is settling my debt.
Reviewed June 20, 2017
Within the first five months, one of my accounts was paid in full! They did exactly as they promised. I look forward to seeing what they can do with my remaining accounts as well. They've also been very professional and polite in all of the times I have conversed with them. They're really helpful.
Reviewed June 20, 2017
Working very well. No issues, phone calls have stopped. I feel comfortable knowing debt is getting paid. I like the fact I can keep up my account and see what has been going on and a phone call with new updates is done.
Reviewed June 20, 2017
Everyone I have talked to has been very professional and helpful. It was easy to set up and the monthly payment process has been very easy even when I completely forgot to move money over to the account and there was nothing for them to debit.
Reviewed June 20, 2017
Going through something this stressful is very hard to do by yourself. National Debt Relief really is a relief, they help you all the way from the very start. I would definitely recommend anyone to let National Debt Relief help with their debts. No doubts about it.
Reviewed June 20, 2017
We have only been in the program for a few months right now. I'm unsure what the next move might be. I haven't been contacted by anyone since I joined. I'm waiting to hear from someone to see what my next move may be. I can't give it a 5 cause I feel like I am out here by myself...
Reviewed June 20, 2017
In less than one year working with NDR, my debt has been diminished by nearly one-third. They communicate quickly to questions and provide helpful advice and negotiations. I am confident in their ability to relieve the remainder of my debt well within the time they projected in our initial discussion.
Reviewed June 20, 2017
We have only been working with NDR for about 2 months. They're in negotiations with one of our lenders already. We're happy with the way things are going as of now. Wish I had more time and experience to write more. At the moment we're hopeful that NDR will help our situation with all of our lenders. Time will tell.
Reviewed June 20, 2017
National Debt Relief is the best! Very patient and thorough but does not over talk or over explain things. Being in debt is already stressful so you really don't need anymore to deal with and National Debt alleviates a lot of problems.
Reviewed June 20, 2017
National Debt Relief has been great at assisting us getting enrolled and understanding the process. They've been quick to respond to questions and totally professional throughout the entire process. Client services did a great job explaining everything and very thorough in reviewing all the paperwork. We're entirely happy with them and looking forward to getting out of debt with their assistance.
Reviewed June 20, 2017
I just started in this process and All good so far. No problems. They're handling my situation very kindly. I have no complaints or problems so far. They know what they are doing and I feel comfortable at this point. I do recommend this for anyone is very helpful. Thanks.
Updated review: Sept. 1, 2017
I was scared. Drowning in debt. Made the call. Today they settled a 4900.00 account for 1700.00. I. AM. SO. HAPPY FOR THIS SERVICE!!! I had great credit but too much. I knew I needed help. Trust in this SERVICE. I had been praying and out of the blue God is relieving my debts. Don't hesitate. It works. Best of all are the staff involved. They are my blessing. Thank you Debt Relief!!!! Just thank you... amazing SERVICE.
Original Review: June 20, 2017
The service staff are very friendly. I discovered that each deposit costs 10.00 so avoid bi-weekly. If you pay extra each month remember that. I'll see how it goes. I have faith. Good luck out there!
Reviewed June 20, 2017
Debt relief is going good so far, I hope my debt will be resolved soon and my credit score will be back to excellent score. My experience so far has been good. Keep up the good work that you are doing.
Reviewed June 20, 2017
Very knowledgeable and helpful through the process so far. Always answers my questions and if I have more they answered those as well with easy to understand explanations. Very easy to work with and since they have done this for so many they know how to make it less stressful for you.
Reviewed June 20, 2017
Credit card companies, Chase, Discover, Wells Fargo, and Cabela's Visa refuse to follow my instructions to contact National Debt Relief because they say that they don't deal with relief companies! If there's some solution that you can administer to correct this problem I would appreciate it!
Reviewed June 20, 2017
Excellent service. Settled two accounts and already saved app. $33000.Thank you for helping at a time when I needed you most. I would recommend National Debt to anyone with credit card debt. All staff are very helpful any time there is a question that arises.
Reviewed June 20, 2017
Just a suggestion but I would like to see a monthly email or phone call from an agent not a recording, an actual person on the status on my debt relief process. But all in all the time I spoke with an agent the experience was pleasant and thank you for working with me.
Updated review: Dec. 28, 2017
It's always a pleasant experience when I get the call that a creditor has settle the debt. I've been in the program longer than expected but hopefully this is the last year. I would recommend this program to others who may be struggling to pay off debt.
Original Review: June 20, 2017
I enrolled in the National Debt Relief two years ago and so far they have paid off 1 of my bills. I appreciate that. Hopefully soon another one will be paid and I will then have only one to be negotiated.
Reviewed June 20, 2017
Representatives are very knowledgeable and courteous. Explains the process in detail so I know what to expect. Treats me as to truly be concerned of my well-being and success of being debt free. Is a trusted company. I am happy with the services so far.
Reviewed June 20, 2017
I've only been in the program a few months so I've not had anything settled yet. But, I don't have to put up with annoying phone calls. So that's a plus. Will be glad when it's all behind me. I would definitely recommend National Debt Relief to anyone.
Reviewed June 20, 2017
I recently contacted National Debt services about paying my fee off in total and it went from X amount to another amount that they came up with until I spoke with a supervisor that would pay me off of my agreement. If someone were to ask me for a recommendation on who, it would not be them. They say 50% of your debt will be covered. It's more like 75%. Why do they care. It's not their money I am stuck paying off now. I would not recommend them to nobody.
Reviewed June 20, 2017
Yes, these people have been a great help. If you want to get out of debt without going to a bankruptcy court then here is the place. I'm so glad I choose to come to National Debt Relief first. Bankruptcy lawyers told me I would have to wipe my debt clean and start over. But I had some accounts that I was still in a good report with and I didn't want to turn my back on everything. So I was able to keep some accounts in good standing.
Reviewed June 20, 2017
I have been very satisfied with my debt relief counselors and the help that they provided in my attempt to pay my debts. They were very professional and I was able to achieve my goal of being debt free in a very short time. The only thing I would change would be that they would show you in some way the progress you are making.
Reviewed June 20, 2017
I had a very good experience with NDR. They helped me get my credit back on track (721), and they did it in 2 years and three months. They were very informative and helpful in setting me up in the program. The program was a success for me.
Reviewed June 20, 2017
Very satisfy with their service, very professional and fast. I will definitely recommended to all of my friend and family. They help me solve my financial issues with no thought about it. They recommended me to pay a monthly payment, but they give me the chance to make two payments per month.
Reviewed June 20, 2017
I've rated it a 3 star because the initial contact was great and promising. It seems the program has all the bases covered. I have been with NDR since February 2017, but I have not yet been able to see the fruits of the program. Currently, I am unable to tell if NDR has been in contact with my creditors. I hope to rate my experience with 5 stars as time goes by.
Reviewed June 20, 2017
They have settled half of my debt in the 7 months I have been their client. Up to this point it has all been great. Communication is primarily through emails. They have answered any questions I have had in a timely manner. I would definitely recommend NDR.
Reviewed June 20, 2017
Very polite and approachable individuals that are open to discuss any of your credit situations. They try to find the best way to get your credit cards resolved at a rate that you can manage on a weekly or biweekly basis and get those account cleared even if creditors are harassing you.
Reviewed June 20, 2017
Working with NDR has been painless. Signing up for the program was easy and efficient. Customer service is helpful and courteous. There has been someone available to answer all my questions and concerns. Having NDR has eliminated a great deal of financial stress.
Reviewed June 20, 2017
I haven't been in the program too long. They put my mind at ease that they would handle everything, and so far they have. They are very nice and easy to talk to. It's not an instant fix, it does take time however I am confident that they will help me succeed!
Reviewed June 20, 2017
National Debt Relief has been easy to work with. They are friendly, responsive, and on the ball! The customer service reps are always up-front with everything and they always explain each step to the smallest detail. I am so happy I used them to help me get out of debt from being unemployed.
Reviewed June 20, 2017
So far everything is going forward with payment agreements with my creditors and I am pleased with the results after six months. I am updated on my account balance every month and contacted every time an agreement has been reached with a creditor for my approval.
Reviewed June 20, 2017
The decision to use a debt relief program was a hard decision for me but I am glad I made it. I am a fairly new client. It is a simple process, customer service representatives are nice and it relieved me of so much stress. Right now today I am happy and stress free.
Reviewed June 20, 2017
Have not talk to anyone. Have not heard any feedback if anything is paid off or not. I was not too sure if I needed to do anything else. Would like to know if they contacted anyone. Would like an update. Have not received a letter letting me know anything.
Reviewed June 20, 2017
Everything is great with the dealing with the company. Any and all questions are answered in timely matter. Regular updates and suggestions. Information is helpful. The sign up for the program is easy and they take you through step by step. So far so good.
Reviewed June 20, 2017
National Debt Relief saved my life. I been struggling for few years till I joint to this program. First, I can't even believe it. But it's really helped out and don't need to pay any hidden fees or something that abnormal. I'm really appreciated and I always recommend to people who struggling for debt. Thank you so much... and you saved my life.
Reviewed June 20, 2017
Caring personnel sincerely wanted to assist me resolve my difficult financial situation and did so in a professional manner. National Debt Relief (NDR) was able to negotiate an acceptable settlement program that I could budget for. Would highly recommend NDR to others.
Reviewed June 20, 2017
Every time I have had a question I have gotten a quick and descriptive response. When I have called I have always received friendly and welcoming advice. Makes this process a lot less scary. Best choice I ever made! Thank you.
Reviewed June 20, 2017
National Debt Relief was a life saver for me! Very helpful... great service! As a widower, it has been a struggle for me to take care of left over doctors bills and everyday living expenses. National Debt Relief has my life so much easier!
Reviewed June 20, 2017
You company is great and totally amazing. I am so glad I made the decision to become debt free with this company. I was struggling and did not know what or how to achieve becoming debt free but your company made me feel secure and not stupid for getting myself into that mess.
Reviewed June 20, 2017
Very friendly people, and they spend time with you and don't rush you off the phone. They answer all my questions and take time to explain everything. And answer any questions I might have. Very professional staff and very polite.
Reviewed June 20, 2017
I am very thankful to National Debt Relief for all their support and accuracy in getting the job done. I am now able to pay my bills without the worry of such a big debt. I recommend National Debt Relief to all who are thinking of filing for bankruptcy.
Reviewed June 20, 2017
Results are as promised. Just wish I could make more money to put into my escrow so that NDR can settle quicker. Overall, happy with my experience. Can wait to start rebuilding my credit. I am pleased with the services and would recommend to others!
Reviewed June 20, 2017
Great customer service. They are really helping me get my debts in order at a monthly rate that is affordable for my family. I am very pleased with National Debt Relief and I would recommend anyone who needs help paying their debts to seek out help from this company.
Reviewed June 20, 2017
The service associates were friendly and helpful at enrollment. The only negative thus far is when my paydays changed and I needed to change the withdrawal date for the funds. The amount that I am paying went up and that puts a little more strain on us financially but otherwise great service so far.
Reviewed June 20, 2017
Debt Consolidation/Resolution - This is the best way to resolve debt when you can't make payments. The team is awesome! They are great at their jobs and have saved me tons! They are professional and do all the hard work for you. Thank You!
Reviewed June 20, 2017
So far so GOOD! I have one credit card gone! I would totally recommend this to anyone who is trying to get their life on track and living pay check to pay check. I'm hoping once this is done that I'll actually have my life back. I hesitated for years and was scared to do anything like this, but I'm glad I did!!
Reviewed June 20, 2017
I feel I made the right decision by using National Debt Relief. So far everything has went by what I was told. I have been enrolled since Jan 27th 2017. It is now June and settlements and payments are being done. It is better than I was doing by only making min payments and getting nowhere. Highly recommend this company.
Reviewed June 20, 2017
I was very pleased with how everything was handled. The experience itself is hard, but they took the worry out and replaced it with relief. Thanks for a good team!! They called to let me know my progress and was very helpful when I had a question concerning a debt we were working on.
Reviewed June 20, 2017
All the people we have worked with at NDR have been great. They are patient, professional and knowledgeable. We would recommend NDR to friends and family. They have helped us reduce our debt in a short period of time. They have saved us so much money.
Reviewed June 20, 2017
The people at NDR have been great. Their knowledge and professionalism is outstanding. When I have a question I can call and get an accurate response... Hopefully once I am done, I will have better control over my spending and credit card use and not need to use them again. Again thank you.
Reviewed June 20, 2017
I was impressed at how diligent Adam was in finding a solution to assist me with debt resolution. He was very helpful in walking me through the information I needed and obtaining service. I felt he truly had my best interest at hand because took the time to look at the very best program for my needs. Adam made sure that I understood the terminology and the entire process before signing any documents. Very professional and sincere about customer service. I would refer anyone because of the positive experience. Thank you so much for the time and consideration to ensure my needs were met.
Reviewed June 20, 2017
We are very happy with how fast and much National Debt Relief was able to negotiate my debts. I would recommend them to anyone who was looking to get help with their debt and reduce their monthly payments. The customer service is very helpful and answers all questions we had.
Reviewed June 20, 2017
Since my enrollment with NDR, the experience has been good. When I spoke to Adam ** on the first day in January, he made me feel that I was not alone in the predicament I made. I am a person who does not talk a lot, does not call anyone, and hates that I do not have the funds to pay off my own debts. When I do talk with a Customer Service Agent they are pleasant (I feel they enjoy helping people to get out of debt) and knowledgeable. I only wished that could contribute more funds to NDR agents who are helping with my debts and credit.
Reviewed June 20, 2017
Still a new customers, only been with them for 3 months. Haven't had a call to do a follow up with anything yet so it's hard to tell. Want them to at least have courtesy call regarding this matters. The first time I called was great!
Reviewed June 20, 2017
Our experience with National Debt has been outstanding! They worked on our behalf with our creditors to get us the best repayment plans as possible! Within 2 years that had renegotiated all of our outstanding debt and set up a payment plan to be out of debt in 4 years!
Reviewed June 20, 2017
National Debt Relief has truly helped me out to make things accommodating in paying things off that I need to pay off, they've kept me well informed on settlements with the creditors that I owe. They've given me a peace of mind to be able to correct my financial mistake.
Reviewed June 20, 2017
The staff are extremely courteous & professional and always keeps me updated on the status of my account. They have made a difficult situation painless. When I first came to this company I didn't know what to do. They guided me through the process and I am almost debt-free.
Reviewed June 20, 2017
I am concerned that it is taking so long to pay the accounts off. I have asked if I could pay the American Express and I have never been advised what the payoff would be. I would like this to be done with by the end of June. I really want to repair my credit and the sooner the better.
Reviewed June 20, 2017
I recently joined National Debt Relief so there have been no settlements yet because it is too soon. I will follow up at a later time as to the results. The only negative is that my credit will go from very good to very bad but that is what it takes to get out of debt. I can no longer afford payments.
Reviewed June 20, 2017
Overall they're very good. Your credit will take a hit but your debt will be satisfied at a way lower rate. They're honest, upfront and work with you to get all your debt paid. Definitely would recommend this to someone drowning in credit card debt. I still have a few creditors they're working on, for the most part settled the majority.
Reviewed June 20, 2017
I am 6 months in to this service and already have 2 CC of my 9 ready to be settled for 30% of the total cost. The whole experience has been great so far!! From the first call I have felt comfortable with the decision I was making. I look forward to getting out from under this debt and taking control of my finances.
Reviewed June 20, 2017
I am very impressed in the professionalism and efficiency of the National Debt Relief Team representative I spoke with. I would definitely recommend them to anyone who might need assistance in their finances. It lifted a heavy burden that was weighing on me for a long time. Keep up the good work!!!
Reviewed June 20, 2017
I have had a wonderful experience with National Debt Relief. Thanks for all the support and the efficiency in handling my situation. Thanks to your team I'm on the road to recovery. I would have never made it on my own. It's good to know there are options.
Reviewed June 20, 2017
So far working with NDR has been a great experience. The only reason I give 4 stars instead of 5 is that there are times when I do not hear from them regarding my account, which lets me assume everything is good. I would, however, like an occasional courtesy call just to keep me up to date with my account. The website and consumer portal are great and allow me to see how much I have paid so far and when accounts will be settled completely, but the occasional human interaction would put the company over the top. Otherwise, I am very satisfied with this company.
Reviewed June 20, 2017
I was told by a relative about this program and he said it helped him a lot with his debt. I am impressed with the settlements they have done so far. I was skeptical at first of course, but they actually did it! Happy that they helped me! I highly recommend them if you need help with getting out of debt.
Reviewed June 20, 2017
I do like what NDR is doing for me but I am still waiting for progress on my debt. Nothing has started yet. I would like to see progress soon and also change my deposit dates but all in all my experience has been good.
Reviewed June 20, 2017
I have always had great service whenever I call in. Sometimes I get jumpy about not paying my bills and they always "talk me down". I've had one settlement so far and I've only been with them for two months. I'd recommend this program to anyone who feels like their debt is getting out of control and who wants to take control of it. Even though my credit score is taking a massive hit - I feel more financially secure than I have in years and I've been assured that it will improve and probably be better than it was once they get everything settled. (That of course is yet to be seen, but I'm expecting good thing).
Reviewed June 20, 2017
Two years in and I'm so close to being debt free! NDR has saved me thousands of dollars. Customer service is excellent. From the beginning these people have made me feel comfortable and have always been helpful when I had questions. I would highly recommend NDR.
Reviewed June 20, 2017
I have not had any complaints in the several months that I have been associated with NDR. I did get a phone call from one of the team members a couple of weeks ago that I found confusing and a bit stressful. The team rep said she was offering me the opportunity to consolidate all of my debts to be paid off by NDR after which I would make payments to NDR rather than the creditors. I found this an odd offer considering the point of joining NDR was to get out of debt, not get in deeper. NDR claims to help you out of debt by helping to clear your debt. If I ended up owing NDR instead of the creditors, I'd simply be swapping creditors. The offer made me feel that NDR was becoming anxious about my ability to continue with the program and offered me an alternative, which I did not find acceptable.
Reviewed June 20, 2017
The 1st contact was very knowledgeable and consistent with messaging. I wasn't sure I wanted to do this. I was current on my bills, and I thought I just needed to borrow more money to pay on my bills. He explained how hopeless that was; that I was only going to be deeper in debt, and then I would have to borrow more money again. I saw the wisdom of that, but I was frightened, ashamed, reluctant. He pushed through the resistance, and I am enrolled. I have received guidance and support along the way. Of course, I am just starting, so the collection calls, etc. have not fully begun. I think the company does a fantastic job of explaining options, next steps, how to answer the creditors when the calls begin. A very thorough, well planned program. The call-in support is excellent. Highly recommend.
Reviewed June 20, 2017
National Debt Relief truly is R-E-L-I-E-F and instantly as you complete the sign-in process. Their professional agents have ALWAYS been kind and courteous to expedite your requests and concerns. My only regret is that I did not start this 'new lease on life' sooner.
Reviewed June 20, 2017
I have no complaints about National Debit Relief. They always called me first whenever one of my debtors wanted to offer a settlement. I finished the program pretty fast. My credit score was low but, it's improving now. I'm getting all kinds of credit cards offer. They really helped me to get back on track. They were always helpful when I had a problem or question that needed immediately attention. Thanks.
Reviewed June 20, 2017
I had so much debt it was overwhelming but I heard about National Debt Relief and gave them a try. As of now I don't regret choosing them! They have awesome customer support and make the process of enrolling as well as following up on the accounts easy. I feel much better now thinking I'm going to be debt free in less than 2 years. Thanks National Debt Relief.
Reviewed June 20, 2017
I appreciate the personal attention the client receives from the representative each time they contact me. Everything is always handled in a professional manner and I am never made feel ashamed of my situation. I would recommend National Debt Relief to any of my friends that needed the service.
Reviewed June 20, 2017
Very professional and extremely understanding. Willing to help you through the emotional roller coaster of debt consolidation. I would highly recommend this company to anyone who is considering debt relief. They work with you and have your best interest at heart.
Reviewed June 20, 2017
My experience with National Debt Relief has been a very positive one. They've been quick to respond if I have questions or need to move my deposit date, and they've kept me updated with regards to communications with my creditors.
Reviewed June 20, 2017
When I first called I was so nervous I did not know where to begin and how to fix the debt I was in. They answered all my questions and put me on a affordable plan to what I knew I could afford to help get my finances in order. I would and have recommended them to anyone I know who is in a tight bind and so much weight can be lifted off your shoulders. It has been a smooth easy process thus far!
Reviewed June 20, 2017
National Debt Relief has helped me to reduce my debt. Give me less stress. My debt had cause me to have a lot of stress in my life so when I called them they listened and helped me to get a handle on my situation. I am now on the way to becoming debt free in about two years. I would recommend them to anyone who is in need of debt relief.
Reviewed June 20, 2017
So far, this has been professionally handled and a pleasant overall experience. We are still at an early stage in the process but feel confident in achieving our desired outcome of becoming debt-free. I would gladly refer my friends to National Debt Relief.
Reviewed June 20, 2017
I was trying to get on my feet after a divorce which my Ex had taken all my money and left me with an enormous debt on my credit cards. When trying for several months to pay it off myself, I saw Nat'l Debt relief, read the reviews and decided to contact them to see if they could assist me. The gentleman I was put in contact with was phenomenal! He explained all the details, asked how much I could afford to pay monthly. Nat'l Debt was able to negotiate and reduce my debt monies to a reasonable amount.
I am very pleased with the service I received from the first call and each time after when I would call or have a question, the customer service rep. was very helpful and kind. It has been a blessing for Nat'l Debt to assist in allowing me to get back on my feet when I was struggling being a single mom. Many accolades to Nat'l Debt Relief and all of its employees. May each and everyone be blessed and continue to make a contribution to persons all over the U.S.A. Thank you. Thank you so much. Best Regards!
Reviewed June 20, 2017
Due to the fact it takes so long for the process to work only gives the creditors time to add fees and interest on to the total. In the end the process doesn't do a lot of good but the overall experience I would say was fair and could be improved after creditors reduce 50% off the original balance and then add on the fees and interest over time before this is settled and then you are take your cut. It is not much difference from the original balance.
Reviewed June 20, 2017
Everyone that I have dealt with has been very helpful and informative. The negotiations have been going great and I have been happy with the results thus far. I would definitely recommend National Debt Relief to any friends should they end up in financial trouble.
Reviewed June 20, 2017
I was in serious debt and have been on this program since December of 2013. They are completely transparent about the program and their fees. Their customer service is excellent and always make you feel important. This is a great program and I would recommend it to anyone.
Reviewed June 20, 2017
I am doing everything that NDR has told me. Creditors are calling me threatening lawsuits, and I am sticking to not making payments. I know its only been a few months, but I just want to know if everything is going all right and as planned. Or if there is anything else I need to do.
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